john holland annual review 2008-2009

heritage to www.johnholland.com.au horizons heritage to horizons

annual review 2008-2009 www.johnholland.com.au For additional copies of the 2008-2009 John Holland Annual Review, email [email protected] or visit our web site. John Holland has taken all reasonable care in preparing the 2008-2009 Annual Review (the ‘Review’) and believes it is correct in material respects. However, the Review is intended only to provide general and summarised information in relation to John Holland’s activities and is not intended to be comprehensive or advisory in nature. John Holland does not, in any way, hold out, represent or warrant the accuracy or completeness of any of the information contained in the Review and readers must not rely upon or act on the basis of any such information. John Holland is not responsible in any way for any cost, loss, damage or other liability of whatsoever nature, which may directly or indirectly be suffered by any person, by way of reliance on any of the information in the Review. John Holland Annual Review 2008-2009

Heritage to Horizons The 2008-2009 John Holland Annual Review celebrates our 60th anniversary, Beginning with a £200 contract to build both acknowledging the lasting legacy a woolshed and a workforce of seven, that has been built over 60 years of the company founded by the late Sir construction excellence and capturing John Holland in Victoria in 1949 has the potential of the organisation in the grown into one of Australia’s largest years ahead. Documenting corporate and most diverse specialist contracting performance during the 2008-2009 businesses. With a unique business financial year, the Review highlights model providing the capacity to deliver major projects and achievements challenging major projects across within each of our 12 business units. Australia, John Holland today has It also outlines our activities over the work in hand exceeding $5 billion and last year with regard to safety, training employs more than 6,000 people. and development, community relations and environment. www.johnholland.com.au 2 john holland ANNUAL REVIEW 2008-2009

4 ouR ORGANISATIon 5 CORPORATE STRUCTURE 6 BOARD OF DIRECTORS 8 CHAIRMAN’S REPORT 10 GROUP MANAGING DIRECTOR’S REPORT 12 CHIEF FINANCIAL OFFICER’S REPORT 14 oRGANISATION STRATEGY overview 16 SAFETY 18 TRAINING AND DEVELOPMENT 20 COMMUNITY RELATIONS 21 enVIRONMENT 22 STRATEGIC PROJECTS GROUP 24 REGIONAL BUSINESS OVERVIEW 26 noRTHERN REGION 30 SOUTHERN REGION 34 nSW/ACT REGIon 38 WESTERN REGIon 42 HERITAGE TO HORIZONS 46 nATIONAL SPECIALIST BUSINESS OVERVIEW 48 eneRGY & RESOURCES 52 TUNNELLING 56 WATER 60 POWER 64 MINING 68 RAIL BUSINESS OVERVIEW 70 RAIl 74 SERVICES BUSINESS OVERVIEW 76 JOHN HOLLAND AVIATION SERVICES 78 COMMUNICATIONS 80 SIR JOHN HOLLAND 1914-2009

> Kowloon Southern Link, Hong Kong 3

contents 4 john holland ANNUAL REVIEW 2008-2009

our organisation

Our organisation competencies in rail, tunnelling, water, John Holland is committed to being energy and resources, power, mining, Australia’s leading and most diversified aviation services and communications. contracting, engineering and services Our operating principles provider. Our unique delivery model of National Specialist businesses Our key operating principles – People, integrated with the strong civil and Performance, Partnerships and Profit – building capabilities of our Regional remain a focus in all that we do. We are businesses provides our organisation absolutely committed to our people, see with the capacity to deliver complex and project performance as a fundamental challenging major works in a variety of driver of business success and seek to sectors right across Australia. develop trusting and mutually beneficial relationships with all our partners. The vision for the business has always Through our focus on these principles, been to develop an organisation based our aim is to achieve profit to guarantee on outstanding technical skills, tenacity, the long-term sustainability of our innovation and an absolute commitment organisation. to people and their careers. Celebrating 60 years in 2009, this vision remains Our people a fundamental part of the way we do We employ more than 6,000 people business. across Australia in a diverse range of John Holland is a wholly owned project, operational and support service subsidiary of Leighton Holdings Limited, roles. We recognise that our success a company listed on the Australian is inextricably linked to the talents and Securities Exchange. efforts of all our people and, for this reason, we strive to be considered an Our locations employer of choice in our industry. We John Holland has offices in all pride ourselves on being a market leader metropolitan and major regional centres in our approach to safety, targeted throughout Australia. At any one time, training, career development, staff we are involved in over 100 projects benefits and remuneration. across Australia and South-East Asia. Our stakeholders Our capabilities Our stakeholders range from clients, John Holland has enjoyed incredible government and other business partners growth through our operational to the local communities we operate in diversity, wide capabilities and industry through our ongoing project delivery. experience and we are continually Understanding stakeholder needs is developing these strengths. Our critical to the success of every project expertise stretches beyond the we undertake and we remain committed traditional civil engineering and to communicating openly with each of building markets to industry leading these groups. 5

corporate structure

REGIONAL BUSINESSES NATIONAL BUSINESSES RAIL SERVICES

NORTHERN REGION ENERGY & RESOURCES RAIL AVIATION SERVICES

SOUTHERN REGION TUNNELLING COMMUNICATIONS

NSW/ACT REGION WATER

WESTERN REGION POWER

MINING 6 john holland ANNUAL REVIEW 2008-2009

> Janet Holmes à Court AC, Chairman > Glenn Palin

> David Stewart > Bill Bloking 7

board of directors

> Nick Stump > Wal King AO

> Ian Johnson > Hans Ohff 8 john holland ANNUAL REVIEW 2008-2009

> Janet Holmes à Court AC / Chairman

John Holland is now one of Australia’s largest and most diverse specialist contracting businesses. Acknowledged, too, as being Australia’s largest construction contractor, the company has experienced incredible growth over the past 60 years. I am proud of the business evolution and legacy of excellence in infrastructure delivery across Australia. In reviewing our history, a key theme has been the contribution of outstanding people. When I purchased the company in 1991 there were no tangible assets in the business. Our strength was our people and the skill, creativity and innovation that they brought into the business. In the nine years of Leighton Holdings ownership, we have had outstanding leaders – most recently Bill Wild and David Stewart – who have led the company on the road to financial strength and sustainability, growing turnover from $400,000 in 2000 to $3.7 billion in 2009. I would like to thank David Stewart for his contribution to John Holland, and his commitment as Group Managing Director over the past three years. Glenn Palin, incoming Group Managing Director, has been with the company for 16 years, during that time demonstrating a commitment to safety, people and performance. I personally remember many site safety visits with him over the years and welcome him to his new role. 9

chairman’s report

Our commitment to our 4Ps continues over the year. I was delighted to be in Western Australia and Queensland. to underpin our business, with People, involved with sculptors and designers Our integrated model of Regional and Performance, Partnerships and Profit developing public art and decoration National Specialist businesses working our focus for success. Twelve business on a beautifully engineered and well in partnership and combining local units, diverse opportunities, and a executed project, one of the biggest knowledge and specialist technical culture of collaboration all encourage in Australia. The National Portrait expertise is economically sound and our people to pursue careers for life with Gallery is yet another example of the fundamental to our success. John Holland. Our women engineers great craftsmanship and skill that our Our prospects are promising. We have still make up a small percentage people bring to projects and buildings a great team in place to lead us through of our numbers, but opportunities of such national significance. Our the challenging times ahead. Through abound. We have committed to an iconic infrastructure projects are too this 2008-2009 Annual Review we indigenous employment policy, and many to mention but include transport celebrate the milestones of the past year, we are actively involved in developing infrastructure; cultural infrastructure; but also provide a glimpse into the future skills across our business and industry health; and the list continues. for our company. I want to acknowledge through engineering scholarships, Our partnership approach is an about the support and commitment of the apprenticeships and people turn from the adversarial industry Board, the senior executive team, and development programs. approach that existed in 1991, and I in particular, I would like to thank all the Over the years our projects have believe that it is a critical component of people who make John Holland great become larger and more complex, our continued success. Our community and in so doing allow us to make a presenting a safety challenge to all our engagement, where each project significant contribution to Australia people. As Chairman, my continued sponsors a local community, involves and our economy. commitment to safety and our ‘No all our people in developing sustainable Harm’ policy is unwavering. Tragically, relationships in the communities where we have had a fatality in our business in we operate. Our environmental impact the past year, with the death of Wayne is carefully monitored and is another Moore at Newman in Western Australia. area on which we place great emphasis Janet Holmes à Court AC The distress across our organisation across all our projects. Chairman and beyond was immense, and we have The sustainability of our business is a since developed our Safety, Quality and key issue for us, especially in the current Environment Risk Management Program turbulent economic times. I am confident that analyses potential hazards from the that we will emerge strongly through the outset of the project, and is designed to global financial crisis. We are well placed ensure the safety of our people. to take advantage of the Government’s The opening of the EastLink Project was infrastructure package and have just one example of our performance already won school upgrade projects 10 john holland ANNUAL REVIEW 2008-2009

> Glenn Palin / Group Managing Director

Despite a year of incredible challenge and uncertainty caused by the unprecedented global financial crisis, the 2008-2009 financial year has been one of outstanding achievement and success for John Holland. We have successfully adapted to address the demands of an extremely volatile market to deliver a record financial operating result and an exciting course for future growth has been charted. This achievement has been made possible through the dedicated effort of all our employees. I would personally like to congratulate and thank all our staff for their commitment over the last 12 months. As new Group Managing Director, I consider it a privilege to have the opportunity to lead John Holland during these exciting and challenging times. I pay tribute to the leadership of David Stewart, outgoing Group Managing Director, and to our Board, led by our Chairman, Janet Holmes à Court. Our founder, Sir John Holland, who passed away on 31 May this year, fostered a culture of innovation, technical excellence and tenacity, underpinned by an absolute commitment to our people and their careers. These cultural values remain the foundation of the company today. From a financial perspective, this year has been extremely successful and the company results are outstanding. Over the past year our operating revenue increased by 28 per cent and we have undertaken more than $3.7 11

group managing director’s report

billion worth of work. While profits have an adventurous expansion strategy As before, our operating principles, were lower than the previous year due for various parts of our business. Our commonly known as the 4Ps, are to equity writedowns on a number executive leadership team has also been fundamental to our success. Our focus of major projects, John Holland is on expanded to ensure the organisation remains on developing our People; track to meet financial targets for the is strategically supported in working being vigilant in our Performance; coming year and we are well positioned towards our aspirational goals. working in Partnership with our clients, to take advantage of many emerging The Federal Government’s economic joint venture and alliance partners; opportunities. We confidently predict stimulus package, emerging and operating the business to achieve that over the next 12 months profits will opportunities in the oil and gas sector, a sustainable Profit. Despite the rise, returning to levels achieved before and in the energy market are some areas global financial crisis, we remain firmly the financial crisis. of new direction. The newly rebranded committed to developing our people, Since 2001 John Holland has enjoyed John Holland Energy & Resources to the principle that we undertake our unprecedented growth, expanding into business is operational and recently projects in the most sustainable way, new markets and industry sectors, and secured the Devil Creek Development that positive community engagement is we have recently been acknowledged Project in Western Australia; while our fundamental, and that our unique model as Australia’s largest construction Power business is looking at several for success is based on how we deliver, contractor. We are arguably Australia’s major opportunities including generation, not only on what we deliver. most diversified contractor as well, renewable and green energy projects. Finally, the safety of our people offering our clients a unique depth of Our Tunnelling and Rail businesses remains paramount. We have recently skill in our eight specialist business are currently exploring offshore introduced an integrated Safety, Quality units complementing the local strength, opportunities in Hong Kong to take and Environment Risk Management experience and know-how of our four advantage of the large infrastructure Program designed to improve our regional businesses. It is this breadth expansion program planned. In addition, performance across these critical and depth of diversity that brings we are well positioned to play a major areas of our business. It will require the greatest value to our clients, our role throughout Australia on the commitment from every member of the shareholders and our employees. various government initiated transport John Holland team to ensure that we In May this year, we celebrated our infrastructure expansion programs. meet our objective of ‘No Harm’ across 60th anniversary and we now hold the our business. My executive team and The recent appointment of the Metro I are fully committed to this process strongest position in our history. We Trains Melbourne (MTM) Consortium employ more than 6,000 people across and it is the number one priority of our to operate and maintain Melbourne’s business over the next 12 months. more than 100 projects throughout passenger train franchise has also Australia. However, we need to build opened up a new era in our Rail on this success, consolidate our business. Working in a fully integrated strengths and take advantage of joint venture with our partners MTR future opportunities. (Hong Kong) and United Group, John In order to keep pace with the growth Holland will be involved in this project Glenn Palin trend of the previous nine years, we for up to 15 years. Group Managing Director 12 john holland ANNUAL REVIEW 2008-2009

> Darryn Ray / Chief Financial Officer

Despite these global economic Project risk management conditions impacting on the Australian Project life cycle risk management is a economy, John Holland has fundamental driver of our profitability demonstrated strong resilience and and a key element in protecting our managed to navigate a steady path balance sheet. We continue to invest in through the turmoil. We have benefited pre-contract risk management initiatives from our strong balance sheet and which focus on the early identification continued to grow our order book. of risks and opportunities embedded Our diversity, both in geography and in project tenders and the development in service capability, has mitigated of strategies to mitigate the risks and business risk and our focus on the maximise opportunities. fundamentals of cash and project risk management has provided a stable Execution risk is constantly reviewed foundation for strong operational throughout all levels of the organisation, performance throughout the year. with new initiatives to improve the transfer of project learnings from the Financial capacity execution phase of projects back into Revenue for the year, including our share the pre-contracts group and to the wider of joint ventures and associates, was a project delivery community. record $3.7 billion, an increase of 28 per Corporate governance During the 2009 financial year, we cent on the prior year. Strong profitability and operating cash flow has further We continue to maintain a strong witnessed the largest upheaval in corporate governance culture at John the global economy for generations. strengthened our balance sheet, which reflects cash assets of $517 million, total Holland, consistent with our inclusion Significant downgrades in the in the listed Leighton Holdings Group. stability and capacity of financial assets of $1.5 billion and net assets of $441 million. Financial controls are continually institutions, rising unemployment reviewed and modified as required levels and dramatic falls in equity We have continued to reinvest cash to ensure that financial resources markets severely inhibited the growth flow in new plant and equipment. are managed effectively, financial strategies and financial results of Operating leases for mining plant were performance is measured accurately many companies. As a consequence, utilised during the year which provides and regular and timely reporting of governments around the world significant cash flow benefits and fleet financial results to the Board of Directors were forced to provide previously management flexibility. is achieved. External auditors report unimaginable levels of cash injections Our balance sheet size and structure directly to the Board twice a year. to the financial sector to provide attracts the best for project business An Ethics Committee has been in place stability and restore the flow of partners, allowing us to successfully credit and deliver economic stimulus for several years and is responsible for develop bids for major projects and the monitoring and formulating of the packages to fill the spending void left provide clients with confidence in our by the retreating private sector. Group’s ethical policy direction and ability to deliver. reporting. The Committee is made up of senior management including the 13

Chief Financial Officer’s Report

> WORK IN HAND

Group Managing Director and the CFO and actively promotes the John Holland 1% COMMUNICATIONS 10% ENERGY & RESOURCES Code of Ethics to all employees. 2% AVIATION SERVICES 22% TUNNELLING In the current volatile economic times, these underlying governance principles 1% MINING 5% WESTERN REGION have risen to greater prominence in the management of John Holland’s activities 10% RAIL 12% SOUTHERN REGION and are fundamental to our success. 2% POWER 8% NSW/ACT REGION

Outlook 4% WATER 23% NORTHERN REGION Whilst the current economic environment has provided challenges > OPERATING REVENUE to all businesses, we see significant opportunities. Work in hand at June 2009 was $5 billion and growing. Since year end we have secured a number of 16% NORTHERN REGION 9% WATER new contracts, including a 20 per cent interest in the Metro Trains Melbourne 12% NSW/ACT REGION 3% POWER Consortium which will operate and 12% SOUTHERN REGION 10% RAIL maintain Melbourne’s passenger train franchise for at least the next eight years. 9% WESTERN REGION 4% MINING

Tendering activity remains high. 11% TUNNELLING 1% AVIATION SERVICES Governments have committed to invest in new infrastructure which will create 12% ENERGY & RESOURCES 1% COMMUNICATIONS opportunities across the business, as will the return of private sector > WORK IN HAND AND OPERATING REVENUE 2005-2009 investment. Our diversity allows us to build integrated solutions for clients 6,000 undertaking multi-faceted construction projects. With our skill base, financial 5,000 capacity and values, we see ourselves as the partner of choice for clients and 4,000 other stakeholders. 3,000 $ MILLIONS

2,000

1,0000 Darryn Ray JUNE 05 JUNE 06 JUNE 07 JUNE 08 JUNE 09 Chief Financial Officer ■ REVENUE ■ WORK IN HAND 14 john holland ANNUAL REVIEW 2008-2009

> Stephen Sasse / Executive General Manager, Human Resources and Organisation Strategy

cultivate the individual characteristics The new SQE program also focuses of each business unit to maximise on creating benchmarks for ongoing the effectiveness of John Holland’s improvement in the performance of collaborative business model and our quality and environment teams. support John Holland’s ongoing With regard to environment, our teams growth and performance. have responded well to the changing The development of a new Safety, regulatory environment and we are now Quality and Environment (SQE) Risk in a better position to meet expectations Management Program has been the for monitoring and reporting energy result of an exhaustive review of our usage and greenhouse gas emissions. safety incidents in recent years. It is also Our commitment to training and an acknowledgement of our failure to development has not wavered meet performance targets in this area throughout the year. Having identified of our business. Our new approach to the major shortfalls in our workforce managing risk, which was developed skills, a coordinated approach to talent and tested over the last 12 months, development is now being rolled out. acknowledges early assessment and The strategy is designed to ensure we identification of risk as the key drivers continue to develop the skills of our of improvement in safety performance. project managers by providing access The new process provides a robust to industry-recognised training courses. base for improvement as we look ahead. We also continue to extend the scope of In concert with this new approach, our registered training organisation (RTO) we have also taken important steps in anticipation of continued business forward in establishing the foundation growth and have consolidated our John Holland’s model of providing investment in emerging talent through regional shared support services for of a new safety culture that underpins all operational decisions. Part of this the extension of our graduate program. each of our 12 individual business In the coming year, we will launch a new units has continued to improve over strategy is a new program to engage and empower Health and Safety approach to talent identification and the last year. Our focus has been leadership development to ensure we on delivering value and increasing Representatives (HSRs) across the business to provide a voice for the are well positioned to manage our future efficiency in service delivery to help leadership needs. each of our business units achieve workforce on safety issues and reinforce their revenue and profit targets. our key message that operational Our industrial relations practices have We have also looked to review and success must not come at the cost adapted to changes in federal legislation. improve underperforming areas of workplace safety. To this end, an With the enactment of the Fair Work of the support functions that have inaugural series of HSR forums were held Act 2009, we have worked closely with impacted business performance. In in August in major cities across Australia project, operational and management providing business critical support and a new Comcare-approved HSR teams to ensure all our business units services, we have continued to training program has been established. are aware of their obligations under 15

Organisation Strategy overview

> Courtney Hollis and Daniel Squillace, 2009 National Graduate Program

the new regulations. John Holland remains committed to working within the rules and regulations set out under the prevailing industrial relations system. We will continue to regulate our employee relationships with the full range of employment agreements available to us. Our industrial relations policy is project driven and seeks to maximise productivity and efficiency. With regard to occupational health and safety, we continue to see marked improvements in this area of our business. We support the Federal Government’s move to create a national workplace safety framework as a means of managing costs and improving efficiency in the delivery of major projects, and we will be contributing widely to the development of this new policy framework. John Holland’s support services model remains an important contributor to our performance as a business. The consolidation of this structure over the last year is acknowledgement of its important role in supporting our collaborative model and positioning the business for long-term growth.

Stephen Sasse Executive General Manager, Human Resources and Organisation Strategy 16 john holland ANNUAL REVIEW 2008-2009

safety

John Holland’s approach to safety reporting of incidents; that the severity has gone through a period of of incidents is reducing; and that review and refocus over the last we are achieving effective return to 12 months. Across the business, work outcomes through our direct we have examined our safety management of workplace injuries passport safe incidents over recent years and and rehabilitation. to safety culture embarked on a new approach to As at June 2009, we have completed risk management in order to achieve 30 months as a Comcare self-insurer constant improvement in our safety and it is clear that the greatest benefit performance. This has led to the of our participation in Comcare is our Integrated establishment of robust new goals for ability to secure prompt and effective Risk safety achievement. returns to normal work for employees Management Our performance this year was marred injured at work. The Comcare workers’ by the tragic death of Wayne Moore compensation benefits are buttressed by at Newman in Western Australia on 19 one of the most comprehensive suites of March 2009. The thoughts of the entire employee disability benefits in Australia. Looking ahead, our safety improvement company remain with Wayne’s family. These are provided through John strategy rests on three pillars: Our Total Recordable Injury Frequency Holland Group Mutual Limited. Through the Mutual structure we can provide cost »» leveraging our Passport to Safety Rate (TRIFR) performance is effectively Excellence Program to ensure unchanged; however, it is pleasing to effective salary continuance for illness and injury together with journey and that all staff understand their report a significant improvement in safety obligations and are fully our Severity Rate and an associated recess coverage; providing employees with a seamless package of support competent in the execution of those reduction in the average workers’ responsibilities; compensation claims cost. These data for any illness or injury – whether work »» embedding the identification and suggests that we are succeeding in our related or not. mitigation of safety risks early into objective of open and comprehensive our key business processes and involving the right people at the right YEAR TRIFR Severity Avg Claims Cost times during these processes; and 2007-2008 26.63 71.91 $8,213 »» building a strong, effective and just safety culture that underpins 2008-2009 27.13 52.76 $5,316 all our operational decisions by consulting, communicating with and empowering our workforce.

John Holland’s Passport to Safety Excellence Program identifies all those positions within the company which can influence safety. Each of those positions 17

> Joshua Burns, Airport Link Project, Queensland

has documented skill and behavioural program was comprehensively piloted resolved in accordance with our core competency standards which are in 2008-2009 and is the subject of a value of ‘No Harm’. satisfied by the successful completion fully integrated change management The Council of Australian Governments’ of the program. The program covers a program which will be rolled out introduction of a model occupational range of areas, from safety leadership through 2009-2010. health and saftey (OHS) law gives to risk assessment; and from incident Finally, we are seeking to build and industry a generational opportunity to investigation to claims management. entrench a robust safety culture which reshape the regulatory framework around The ongoing rollout of our new will underpin all of our operations. We improved safety outcomes at work and Safety, Quality and Environment Risk aspire to a culture which encourages John Holland will continue its involvement Management Program has been and reinforces open reporting of in shaping the new regime. We will designed to ensure that occupational hazards and near miss events; a lobby hard for a regulatory framework health and safety risk is identified culture that ensures that all employees that recognises the unique challenges as early as possible in the business are empowered to stop work where posed by the construction industry, with cycle; to ensure that our reliance on there is uncertainty or risk; and most particular emphasis on the need for more procedural controls is reduced in favour importantly, a culture which ensures robust regulation and guidance of design of an increase in the use of engineering that trade-offs between production and and pre-construction planning to ensure and elimination controls. The new safety are explicit, openly discussed and safe outcomes in construction. 18 john holland ANNUAL REVIEW 2008-2009

Training and Development

> Mining General Manager Rob Monaci, 2009 Mining Graduate Danyal Nabi, National Graduate Conference

John Holland’s approach to training and development has been consolidated over the last year as we have improved performance in key areas of the business and built training programs to facilitate the ongoing growth of the organisation. With the establishment of a new risk management system, the expansion of our scope as a registered training organisation and investment in new development initiatives, we have cultivated the skills of staff across the business to ensure the organisation has the capability to achieve our performance targets. The development and introduction of the new Safety, Quality and Environment Risk Management Program is a significant milestone. The process Training Program established to build safety performance. We have also acknowledges our commitment to knowledge of John Holland’s internal acknowledged our increasing focus on improving our performance in this area project delivery processes. Moreover, new work in the rail sector, with several and the need to achieve a fundamental the program provides a pathway for training programs added for our staff in change of business culture. As we staff to achieve a Diploma of Project this part of our business. In May, John move ahead with program rollout, our Management through the Australian Holland’s RTO was re-registered for focus will be on developing the skills Institute of Project Management another five years after being audited for and knowledge of our line managers and ultimately, to enrolment in the compliance with the Australian Quality and OHS, Environment and Quality Leighton Holdings Masters of Project Training Framework. support staff so that they can lead and Management Program. John Holland’s National Graduate implement this change. The breadth of work undertaken by Program continued to expand as The last 12 months have seen a John Holland’s registered training the first group of staff completed the consolidation of training across the organisation (RTO) has also increased program and 71 new graduates entered business. Following an assessment of significantly with the expansion of the the business. Our National Graduate our skills shortages, a national approach Passport to Safety Excellence Program Conference was held on the Gold Coast to training has been developed to and the introduction of the John Holland in February, focusing on introducing target improvement in these areas. The Health and Safety Representative participants to John Holland and development of our project management Program. These two programs reflect developing their understanding on the teams is a major area of focus, with the importance of developing the skills way behaviour and human interaction the first stages of a Project Delivery needed to manage and improve our can impact their success. For the 19

> Emerging Supervisors and Superintendents develop their skills as part of the Super Leaders Challenge (left) > 2008 Graduate Saskia Oakenfull, Melbourne Main Sewer Replacement, Victoria (right)

first time, this year’s graduates will be an effective system for the long-term managers the skills and knowledge involved in formal communication and management of these two processes they need to excel in their positions and presentation skills training. through a formal review of the capability develop through the organisation. Finally, over the last 12 months we have requirements of the various position As one of our four key operating amended our staff climate survey to classifications across the business. The principles, John Holland continues better reflect the needs of the business. goal is to achieve a simple procedure to place a strong emphasis on the The change follows a comprehensive that encourages discussion between development of all our people. We review of the survey through feedback employee and employer and enables the believe that our success and ability to from staff across the business. The establishment of individual development grow as an organisation is inextricably John Holland Staff Survey remains programs and long-term career paths. linked to our success in attracting an important tool in assessing the The coming year will also see an and retaining the best people within satisfaction of our people, our business emphasis on developing the skills of the construction industry. Given the culture and our performance in creating our frontline leadership staff. Building increasing challenges of a skills shortage, positive work environments for our staff. on the highly successful Super our commitment to training and 2009-2010 will see a shift in focus Leaders Challenge, a more structured development positions us well to meet as we re-examine our approach approach to developing our emerging the long-term needs of our business. to performance management and managers will be implemented at succession planning. Fundamental various levels of the organisation. A new in this review will be the creation of Frontline Management Program will be implemented to give our first time 20 john holland ANNUAL REVIEW 2008-2009

community relations

> Arlene D’Souza, Young Endeavour Youth Scheme, June 2009

John Holland takes pride in the manner in which we deliver projects for our clients, measuring our success as much by the community outcomes, as by commercial indicators. This year we strengthened our commitment to active community engagement by supporting initiatives that help to create healthy, self supporting and sustainable communities. Consistent with our policy of leaving a lasting legacy in the communities where we operate, all our project teams are required to support their local communities in some way. This approach ensures we work together as neighbours, engage in consistent dialogue and develop effective relationships with community groups. The aim of John Holland community projects is to support the spirit of good neighbourliness at all times. Projects are deemed successful if they involve our Quality in the Northern Territory. In NSW, to development their careers. We also employees contributing time and labour the HQo Commercial Development continue our sponsorship of the Young to generate goodwill and long-term team donated $10,000 to the John Endeavour Youth Scheme, providing benefit to the communities within which Hunter Children’s Hospital, while close four berths annually for young John they operate. to 80 team members from the Sugarloaf Holland employees and children of John Sponsorships and community initiatives Pipeline Project donated time to help Holland employees. across the business are many and fight the devastating Victorian bushfires Whether providing financial support for varied, and there have been numerous of February 2008. charitable and worthy causes, delivering highlights over the past year. From a At a corporate level, our commitment to community infrastructure that goes donation of time and resources by John community development is underscored beyond the project brief, or training local Holland’s Mining team at Blackwater by our sponsorship approach. One youngsters in engineering disciplines to the relocation of two mature example is our major corporate that provide a starting point for their Brachychiton Rupestris trees, to the sponsorship of the Victorian Opera future careers, we value community RAAF Darwin C-17 Infrastructure Works which, among other things, provides contributions as a fundamental measure team who raised $9,000 for Camp emerging artists with the opportunity of our success as a business. 21

environment

> Matthew Telfer and Nathan Grima, Clifton Hill Rail Project, Victoria

The 2009 financial year has been a Incident Frequency Rate (EIFR) to track challenging period for John Holland our environmental performance across due to increasing expectations all projects. This tracking system allows of stakeholders and the rapidly the business to assess and compare changing legislative landscape. performance across all our business We have responded well to these units, with the aim of driving ongoing challenges through our people and improvement. processes and remain committed No Class 1 environmental incidents to achieving the best environmental were recorded during the year, however outcomes on our projects for both our target EIFR of 0.08 or lower for the John Holland and our clients. year was exceeded with a result of 0.12 Effective management of environmental recorded. John Holland considers any issues on John Holland projects environmental infringements or breaches is achieved through embedding to be an unacceptable outcome of our environmental roles within project activities and we will continue to work to delivery teams. These project improve our performance. environmental teams are supported by There were a number of environmental regional environmental management highlights over the last 12 months. We and support teams based in each are pleased to have been recognised state office, and a national Group as part of the Link 200 Joint Venture for Manager, Environment providing our environmental performance on the further management, support and Kowloon Southern Link Project. The joint policy direction. In support of the venture received the Silver Award for the delivery of improved environmental Construction Industry at the Hong Kong continuing evolution of the National outcomes of projects, John Holland has Awards for Environmental Excellence. Greenhouse and Energy Reporting implemented a risk-based Environmental Our work on the EastLink Project was legislation. Consequently, our Management System (EMS) which also recognised, with the Thiess John environmental strategy is focussed complies with the requirements of Holland Joint Venture a finalist in both on new initiatives aimed at improving ISO14001. Environmental risk is the Sustainable Built Environment environmental performance at a identified and assessed for all projects and People’s Choice categories at project level and the identification of at the pre-contracts phase, where risk the Banksia Awards, Australia’s most opportunities to reduce costs and assessments are completed and used prestigious environmental awards. improve environmental outcomes as the basis for the development of through greater efficiency and project Environmental Management Looking ahead, John Holland faces a innovation. We are also continuing to Plans. Implementation of the EMS is number of environmental challenges prepare for the introduction of the CPRS, reviewed through regular surveillance in the external regulatory environment, with a concerted effort to further refine and certification audits. particularly with the forthcoming our systems for collecting data introduction of the Carbon Pollution on energy usage and greenhouse In line with standard industry practices, Reduction Scheme (CPRS) and the John Holland uses an Environmental gas emissions. 22 john holland ANNUAL REVIEW 2008-2009

> Dennis Brewer / Executive General Manager, Strategic Projects

the delivery of complex major projects John Holland’s main focus over the next such as the $1.1 billion Lane Cove three to five years will be on emerging Tunnel Project, completed in 2007, the transport and resources projects right $2.5 billion EastLink Project, completed across Australia. This includes major in 2008, and the $1.1 billion Sydney roads and rail projects planned as part Desalination Plant and $4.8 billion of the $38 billion Victorian Transport Airport Link Project which are currently Plan, new investment in the New in the project delivery phase. South Wales public transport network The focus of John Holland’s Strategic and major roads projects planned in Projects Group is two-fold. First, to Queensland. Specifically, the $750 assess the suitability of emerging major million Peninsula Link freeway south- projects through an analysis of delivery east of Melbourne, the permanent route requirements and the identification of infrastructure required for the Sydney potential bid partners. This function Metro Project, along with the $1.7 billion is predominantly about ensuring that Northern Link Project in Brisbane are a The establishment of John the business is well positioned to be close fit with the existing strengths and Holland’s Strategic Projects Group shortlisted for targeted projects. Second, capabilities within our business. We also represents another positive step the group is responsible for ensuring a will look to leverage the full scope of our forward for the business. Consisting successful transition is made from the construction capabilities on emerging of senior representatives from tender to the project delivery phase opportunities in the resource sector. within our project, operational and following appointment to a major project. The Strategic Projects Group has a management teams, the group was To this end, the group incorporates fundamental role to play in allowing established late in 2008 to facilitate a number of highly capable Project our individual business units to remain the ongoing growth of the business. Directors who can be engaged at the focused on short-term business Through a targeted approach to outset to move a project forward. development priorities. This will the identification, assessment ensure the wider business has a solid and development of responses to The role of the group has particular significance given the increasing public foundation of work in hand to maintain emerging major projects, the group our existing revenue targets. By enabling is responsible for the long-term and private investment in new major infrastructure programs. Despite the a separate group of senior individuals to business development strategy for look over the horizon at emerging major John Holland. constraints that have emerged in financial markets, new investment in works, the creation of the group will help The formation of the Strategic Projects major transport and rail infrastructure is position John Holland to meet its long- Group acknowledges the importance beginning to emerge as governments term business growth targets. of major infrastructure projects to John assess the future infrastructure needs Holland’s development. Over the last of a growing population. We are also five years, John Holland has achieved seeing an exciting period of investment significant growth and has continued planning in the Australian resources to produce record profit and revenue. sector, where major oil and gas and Dennis Brewer This growth has been underpinned by other minerals projects are emerging. Executive General Manager, Strategic Projects 23

Strategic Projects Group

> Airport Link Project, Queensland (top left) > Sydney Desalination Plant, New South Wales (top right) > EastLink Project, Victoria (bottom left) > Lane Cove Tunnel, New South Wales (bottom right) 24 john holland ANNUAL REVIEW 2008-2009

Regional Business Overview

John Holland’s four Regional construction businesses have performed strongly throughout 2008-2009. In financial terms, our revenue of $1.7 billion represents a 21 per cent increase on last year. Through our performance we have again demonstrated John Holland’s industry leading capabilities in both building and civil construction. The strength of our wider business is underpinned by our skills in civil construction as we continue to extend our relationships with our National Specialist businesses right across Australia. This has been particularly significant as private sector investment in new capital works and building projects has diminished over the last year as a result of the global financial crisis. These capabilities leverage the benefits of John Holland’s unique collaborative model which encourages the delivery of major projects in concert with our National Specialist business partners. The value of this collaborative model the Northern Territory, we have continued emerging private infrastructure works in is demonstrated in the scope and to build our reputation in both the civil the resources sector. complexity of major projects that are and building sectors on a wide range Our Southern Region has continued being delivered across the business. of projects. Highlights have included to build on its outstanding record of Over the last 12 months, we have worked the recently completed Mackay Water achievement in the delivery of new closely with our colleagues in Tunnelling, Recycling Project along with various transport and water infrastructure. Water, Rail, Energy & Resources and projects in the defence sector, including With the ongoing delivery of the West Power on projects as diverse as the $4.8 the RAAF C-17 Infrastructure Works and Gate Bridge Strengthening Project, the billion Airport Link Project and the Nebo the Enoggera Army Base Redevelopment Sugarloaf Pipeline Project, the Springvale to Strathmore Transmission Line Project Project. Other major projects currently Road Rail Separation Project and the in Queensland, the Sunset Coast Water underway include the Horizon Alliance at Laverton Rail Upgrade and the recent Alliance in Western Australia, the Cronulla Springfield and the Student Village Project commencement of work on the Western Rail Duplication Project in New South at Southbank in Brisbane. Highway Realignment Alliance, the Wales and the Sugarloaf Pipeline Project Our performance in the Northern Territory business is well positioned for a successful in Victoria. This increase in internal joint has also been strong with the completion period ahead. We have also strengthened venture work throughout the year has of the SkyCity Casino Redevelopment our relationship with Melbourne Airport been particularly pleasing and represents and the commencement of work on the with a major runway upgrade completed another significant step forward in Plenty Highway Upgrade in Alice Springs. and various airport facilities expansion delivering major, complex projects Looking ahead, our focus in Northern works currently underway. collaboratively for our clients. Region is on increasing public There have also been a number of It has been an exciting year for our investment in the transport, education, positive developments in Tasmania, with Northern Region. Across Queensland and health and defence sectors and the commencement of the Brighton

> Airport Link Project, Queensland (left) > Melbourne Airport Terminal Two Expansion Project, Victoria (right) 25

The strength of our wider business is underpinned by our skills in civil construction as we continue to extend our relationships with our National Specialist businesses right across Australia.

Bypass Project and a large portion of The NSW/ACT Region will continue to The Region is also positioned well for building works commissioned at the focus on emerging rail infrastructure new major works in the resources sector, University of Tasmania. As a business, projects both in Sydney and northern as demonstrated by our ongoing work we continue to see Tasmania as a strong New South Wales and we expect on BHP Billiton’s Rapid Growth Project ongoing focus. We have also recently to build upon our strong diversified 4 and the recent commencement of commenced work on the Urbanest operations in Newcastle and the wider work on Apache Energy’s Devil Creek Student Accommodation Project in Hunter region. Development Project. Our Western Adelaide, as we look to selectively Over the past year, our Western Region Region will work closely with John expand our operations in South Australia. completed a broad cross-section of Holland’s Energy & Resources In NSW/ACT, the completion of projects including the Yule River Rail business to further develop new the new National Portrait Gallery in Bridge Project and the Sunset Coast opportunities in this area. Canberra and a redevelopment of the Water Alliance. Current projects include John Holland has a proud history Bathurst Base Hospital have been a refurbishment of the Central Law delivering exceptional work in the standout achievements, along with the Courts in Perth, a redevelopment of the areas of building and civil construction successful completion of the $2 billion Hollywood Private Hospital, as well as throughout Australia. This history is City of Dreams Project in Macau in joint delivering Perth’s new State Theatre highlighted by the string of iconic major venture with Leighton Asia. Ongoing Centre. We have also commenced an projects that have been delivered by our works include the Sydney Desalination accelerated program of works as part business over the last 60 years. Given Plant, the Cronulla Rail Duplication of the federally funded ‘Building the the quality of current projects in hand, and Reliance Rail projects and a Education Revolution’ program. The we are confident that this trend will variety of defence projects, including breadth of this ongoing work highlights continue well into the future. the Enhanced Land Force Project at the strength of John Holland’s building Kapooka Army Base. capabilities in Western Australia.

> State Theatre Centre of Western Australia (left) > Sydney Desalination Plant, New South Wales (right) 26 john holland ANNUAL REVIEW 2008-2009 27

NORTHERN REGION

> Darra to Springfield Transport Corridor Project, Queensland

General Manager Key Projects Milestones Chris Evans Airport Link, Northern Commenced work on revenue Busway and Airport Airport Link, Northern Roundabout Upgrade, Darra Busway and Airport $606 million to Springfield Transport Roundabout Upgrade, Corridor Project, Enoggera completed the Southbank Base Redevelopment, Gold Institute of Technology, Coast Desalination Alliance, Mackay Water Recycling RAAF Darwin & RAAF Project, RAAF Darwin Amberley C-17 Infrastructure C-17 Infrastructure Works Works, SkyCity Casino and SkyCity Casino Redevelopment. Redevelopment, awarded the Tanami Road and Plenty Highway Upgrade Project. 28 john holland ANNUAL REVIEW 2008-2009

> Adam Kinder and Des Bullock, Abbot Point Coal Terminal Expansion, Queensland

< Heritage “Our reputation as industry leaders has been built around our commitment to excellence in project delivery, our ability to leverage the niche skills within our business and the absolute commitment of all of our people to delivering innovative solutions for our clients.” > Horizons “Management of population growth and the delivery of supporting infrastructure, together with world demand for Australian resources will continue to create new opportunities across the Northern Region.”

John Holland’s Northern Region has The completion of the Brisbane Water Our civil construction teams have also continued its recent strong growth Enviro Alliance, Mackay Water Recycling performed well throughout the year, through 2008-2009. Building on the Project and the Dalrymple Bay Coal consolidating our reputation as a major strength of our relationships with Terminal 7X Project are all examples of player in the delivery of road and rail our internal business partners, we this. After a program of works lasting infrastructure. On the Horizon Alliance, have successfully delivered major more than six years, the Brisbane the delivery of the first stage of the $800 infrastructure projects across Water Enviro Alliance was brought to million Darra to Springfield Transport Queensland and the Northern a close, having successfully upgraded Corridor Project has progressed Territory, continuing to enhance our four wastewater treatment plants and extremely well. As the first major reputation in the areas of building, delivering a new water reclamation integrated road and rail project being civil and engineering construction. plant. The alliance, delivered with delivered in Queensland, the alliance is It has been particularly pleasing to see Brisbane City Council and our specialist another example of the benefits of John ongoing growth in the number of projects Water business, received the 2008 Holland’s collaborative delivery model. being delivered by internal joint ventures National Project of the Year Award Works on the $4.8 billion Airport and the consistently high quality delivery from the Australian Institute of Project Link, Northern Busway and Airport outcomes being achieved. John Holland’s Management. Additionally, the Mackay Roundabout Upgrade projects unique delivery model enables the Water Recycling Project was completed have accelerated throughout the seamless integration of niche construction after achieving significant environmental year. With the establishment of four skills on challenging projects. Through our and community performance targets main construction sites and the work with our colleagues in our specialist and the Dalrymple Bay Coal Terminal commencement of major tunnelling businesses of Rail, Tunnelling, Water and 7X Project was completed and works, Australia’s largest infrastructure Energy & Resources we continue to build commissioned after three years project is on track for completion in 2012. our business and deliver value-for-money of works with our colleagues in Energy & Resources. Finally, the Gold Coast Desalination Plant solutions for all our clients. commenced supply of drinking water to northern region 29

> SkyCity Casino Redevelopment, Northern Territory (left and top right) > Airport Link Project, Queensland (bottom right)

the South East Queensland Water Grid, acknowledgement reflects the team’s Over the last three years, John Holland’s having entered the final commissioning outstanding performance across all areas Northern Region has achieved a stage through the first half of the year. of the project throughout its duration. dramatic increase in turnover and is The plant, which was named the 2009 Construction works were also one of the leading building, civil and Membrane Desalination Plant of the successfully completed early in 2008 engineering contractors in north- Year at the International Desalination on the RAAF Darwin C-17 Infrastructure eastern Australia. This growth has Association’s Global Water Awards, is Works Project, while similar works been built around our commitment to supplying 133 megalitres of water per day continue at RAAF Base Amberley, excellence in project delivery, our ability in support of the government’s objective consolidating our strong relationship to leverage the niche skills within our of drought-proofing this rapidly growing with the Department of Defence. We business and the absolute commitment population centre. The plant will be finally also commenced work on several of all our people to delivering innovative handed over in 2010, with the alliance projects related to the Enoggera Base solutions for our clients. Despite the continuing in an operating capacity. Redevelopment, including planning for uncertainty created by global financial The year has also been notable for the $600 million Enhanced Land Force markets, we are focused on achieving the continued success of our building Phase 2B program. sustainable growth in the years ahead. New opportunities are emerging through teams. The Southbank Institute of In the Northern Territory, the $25 Technology, Queensland’s first Public increased public spending in sectors million redevelopment of SkyCity such as transport and defence, and Private Partnership, was formally handed Casino was completed, highlighting our over to our client in the second half we look forward to the opportunity ability to work within complex delivery to apply the strength and diversity of of 2008 and has since been formally environments. The casino remained recognised in numerous industry award our business to new private sector operational throughout the delivery investment in the resources sector. categories, including two awards of these major upgrade works. John at the Australian Institute of Project Holland has a proud history in the I congratulate all of our teams for their Management’s 2009 Queensland Project Northern Territory and this part of our significant efforts over the last 12 months. Management Achievement Awards. Such business remains a major focus. 30 john holland ANNUAL REVIEW 2008-2009 31

southern region

> Melbourne Airport Terminal Two Expansion Project, Victoria

General Manager Key Projects Milestones David Moran Albury Wodonga Bypass Completed the Clifton Revenue Project, Laverton Rail Hill Rail Project and Upgrade, Melbourne the Eastern Treatment $432 million Main Sewer Replacement Plant Odour Control Project, Melbourne Airport Project, commenced Terminal Two Expansion work on Barwon Water’s and Car Park Project, Capital Works Program Northern Sewerage Alliance, Springvale Project, Sugarloaf Pipeline Road Rail Separation Project, UTas Co-location Project, Urbanest Student Project, West Gate Bridge Accommodation Project, Strengthening Project. Brighton Bypass Project and Northern Hospital Project. 32 john holland ANNUAL REVIEW 2008-2009

> Jeremy Wee and Justin Balasa, Melbourne Airport Terminal Two Expansion Project, Victoria

< Heritage “The substantial increase in our regional capability as a result of EastLink gives the business a distinct people advantage that positions us for strong continued growth.” > Horizons “Our vision is to harness the depth of our skills and experience and the diversity of our services to be the partner of choice for clients in southern Australia.”

It has been another significant year of Melbourne Main Sewer Replacement growth for John Holland’s Southern projects were also advanced throughout Region. In 2008-2009, we have the year in partnership with both continued to cement our position as a Melbourne Water and Yarra Valley Water. leading contractor in Victoria with the At Melbourne Water’s Eastern Treatment delivery of a number of diverse and Plant, we successfully completed the complex projects. The business also Odour Control Project. further expanded its footprint into Works also commenced on a number of Tasmania and South Australia with water infrastructure upgrade projects for the award and commencement of a the City of Greater Geelong through the number of new projects. Barwon Water Capital Works Program In close partnership with our National Alliance and the Barwon Water Northern Specialist businesses and Melbourne Water Plant. These new projects have Water, we worked on the delivery of cemented our strong ongoing relationship a range of critical water infrastructure with John Holland’s Water business. projects. Most significantly, the $625 With the country’s largest transport million Sugarloaf Pipeline Project linking program being steadily rolled out in the Goulburn River to the Sugarloaf Victoria, we partnered with VicRoads Reservoir in outer Melbourne moved on the West Gate Bridge Strengthening forward successfully. The technically Project. We also worked closely with complex Northern Sewerage and 33

> Melbourne Airport Terminal Two Expansion Project, Victoria (left) > Sugarloaf Pipeline Project, Victoria (right)

VicRoads and John Holland’s Rail commitment to the Tasmanian market We expect our strong performance business on the commencement was underscored with the establishment to continue over the coming year as a of grade separation works on one of of a Hobart office. range of opportunities come to market Melbourne’s most lamented traffic On the back of our strong relationship which align to our unique capabilities bottlenecks, the Springvale Road rail with student accommodation developer and strong relationships, particularly in crossing. This project is expected to Urbanest on the Southbank Student the road, rail and water sectors. We will be completed early in 2010. Village Project in Brisbane, we negotiated also be sharpening our focus on the Southern Region also broadened its and commenced the construction of growing health sector, responding to presence in Tasmania, capitalising on Urbanest’s next major project – a new the increasing public investment in this John Holland’s strong track record purpose built student accommodation area and drawing on our strong national in that state for successful project facility at 140 North Terrace in Adelaide. capability for delivering technically delivery in partnership with our clients. South Australia continues to present complex projects. We continued work on the University a growing number of opportunities for of Tasmania’s new futuristic medical John Holland and remains a strong focus research facilities as part of the UTas as we move ahead. Co-location Project, while works also With a significant number of civil and commenced on the Brighton Bypass building projects in hand, Southern Project and the Waddamana to Region’s revenue is now greater than Lindisfarne Transmission Line Project that generated during the delivery of with our colleagues in John Holland’s the award-winning EastLink Project. Power business. Our long-term 34 john holland ANNUAL REVIEW 2008-2009 35

nsw/act region

> National Portrait Gallery, Australian Capital Territory

General Manager Key Projects Milestones Rob Monaci Bathurst Base Hospital Completed tunnelling revenue Redevelopment, Bulk Water and marine works on Alliance, City of Dreams, Sydney Desalination Plant, $430 million Energy Australia Stadium commenced work on Bulk Stage 3 Project, National Water Alliance in ACT and Portrait Gallery, Reliance Maitland to Whittingham Rail Project, Sydney Third Road Alliance in NSW, Desalination Plant, Sydney National Portrait Gallery Opera House Accessibility named Project of the Year and Western Foyers Project. at the 2009 ACT Master Builders Excellence in Building Awards. 36 john holland ANNUAL REVIEW 2008-2009

> Bathurst Base Hospital Redevelopment, New South Wales

< Heritage “Our reputation has been built on the quality of our people, the strength of our relationships with internal partners and our commitment to excellence in project delivery.” > Horizons ”The development of existing and new business partnerships will continue to < Heritage XXXXXX drive business growth and help ensure efficient pr> Hoorizonject dels ivXXXXXXery outcomes for our clients.”

2008-2009 has been another Work commenced on the Bulk Water John Holland’s building operation also successful year for John Holland Alliance Scheme for ACTEW in Canberra reached several major milestones, in New South Wales and the ACT. at the Googong Dam Spillway and the with the completion of the prestigious Excellence in project delivery across Cotter Pumping Station, with further new National Portrait Gallery in our civil and building operations has works recently secured for the $299 Canberra and the $2.2 billion City been the highlight for the year as we million Enlarged Cotter Dam Project. of Dreams Project in Macau. This move forward with strong prospects The Reliance Rail Project at Auburn nears major international development saw for growth. successful completion, while the Cronulla in excess of $100 million turnover Tunnelling and marine works were Rail Line Duplication Alliance in the per month and employed over 8,000 successfully completed this year for the Sutherland Shire completed a major one workers. The National Portrait Gallery region’s largest infrastructure project, month track possession and is forging was judged the 2009 Master Builders the $1.1 billion Sydney Desalination ahead for completion early next year. Association ACT Project of the Year. Plant. Tunnelling crews finished ahead Strong relationships with our partners Our high-profile work undertaking of schedule, recording 350,000 hours in John Holland’s Rail and Water the Accessibility and Western Foyers with no Lost Time Injury (LTI), while businesses have seen the Region secure Project at Sydney’s iconic Opera marine works were completed in highly new civil works on the Maitland to House provided a unique opportunity challenging sea conditions off the Minimbah Rail Upgrade near Newcastle to demonstrate our ability to deliver Botany coast. In partnership with Veolia, and the Priority Sewerage Program challenging construction works to the project is due for completion in Extension in western Sydney. January 2010. 37

> Reliance Rail Project, New South Wales (top left) > Michael Wylie, Bathurst Base Hospital Redevelopment, New South Wales (top right) > Luis Gonclaves and Jason Vella, Sydney Desalination Plant (bottom right)

the highest standards while retaining Management Program which is aimed ongoing access to a major public venue. at empowering our staff, workforce and John Holland has also continued its contractors to identify and address risks strong record of delivery excellence in the in the workplace. The program will be health and defence sectors. The Bathurst rolled out progressively across John Hospital Redevelopment was completed Holland’s business in the coming year. in 38 months with 600,000 man hours As we continue to move forward, our recorded with no LTIs, while new reputation as a company that can contracts were secured for Kapooka ELF deliver the most complex infrastructure (Enhanced Land Force) and Singleton projects will continue to serve us well. ELF. The Newcastle office also secured The challenge will be to remain agile and contracts for the Knauff Glass Wool dynamic to meet changing business and Factory and the Energy Australia Stadium market needs. Stage 3 Project. Our long-term goal is to be an With regard to people and safety, organisation where employees are the NSW/ACT Region has played a inspired to excel and where our clients signigificant role in the development of can expect innovative and value for the Safety, Quality and Environment Risk money construction solutions. 38 john holland ANNUAL REVIEW 2008-2009 39

western region

> State Theatre Centre of Western Australia

General Manager Key Projects Milestones Adam Harry Central Law Courts Completed Yule River Rail revenue Refurbishment, Hollywood Bridge Project and Mesa $315 million Private Hospital A Rail Bridge Project, Redevelopment, Mesa A commenced work on Pluto Rail Bridge Project, Pluto LNG Process Buildings LNG Process Buildings, and RAAF Base Pearce Qantas Domestic Terminal Redevelopment Stage 1, Interim Expansion Works, appointed to deliver Devil RAAF Base Pearce Creek Development Project. Redevelopment Stage 1, Rapid Growth Project 4 (Newman Hub), State Theatre Centre of Western Australia, Yule River Rail Bridge Project. 40 john holland ANNUAL REVIEW 2008-2009

> Travis Gaspar, Qantas Domestic Terminal Interim Expansion Works, Western Australia

< Heritage “Western Region has recorded its strongest result ever in 2008-2009, in terms of highest turnover and profit and greatest number of professional staff employed.” > Horizons “To ensure sustainability we have structured our business to most appropriately meet the needs of the distinct market segments identified within the building and civil engineering sectors in Western Australia, offering a competitive and tailored product for each segment.”

The Western Region business the city of Perth and, when complete, on the Hollywood site, spanning a continues to grow, with the Region will showcase the excellence of design number of complicated, multi-staged returning its strongest financial result and construction skills and capabilities refurbishment and construction projects on record in 2008-2009. The Region’s available in Western Australia. The undertaken within a demanding, strategic approach to managed building’s foundations are 6.5metres operational hospital environment. John growth and focus on re-establishing below ground level, with the stringent Holland’s proven capability to deliver its position in the West Australian requirements for acoustic isolation for client Ramsay Health Care has seen market with tier one clients has now further compounding the complexity of the recent award of the $322 million created a platform for sustained the construction process. The theatre is redevelopment of Joondalup Health growth going forward. With a strong due for completion in 2010. Campus for Ramsay Health Care operational focus, the Region has Other construction projects due for and the State Government, a project been successful in establishing completion in the coming 12 months that will further reinforce the Region’s robust client partnerships, based on include the further redevelopment exceptional delivery capabilities within proven performance and delivery. of Hollywood Private Hospital, the the specialised health sector. A significant project highlight during expansion works to the Qantas The $154 million redevelopment of the past year has been the rise from Domestic Terminal at Perth Airport RAAF Base Pearce further establishes the ground of the landmark State and the refurbishment of the Central John Holland’s ongoing partnership Theatre Centre of Western Australia Law Courts building in the Perth CBD. with the Australian Department of building, currently under construction The works at Hollywood represent the Defence. This multi-faceted building and for the State Government. This building culmination of more than 10 years of engineering services project represents represents a world-class addition to works undertaken by John Holland the first major works to be undertaken 41

> Qantas Domestic Terminal Interim Expansion Works, Western Australia (left) > Germaine Roy, Pluto LNG Process Buildings, Western Australia (right)

at the 75-year-old Base for many years. the substation and field auxiliary room Continuing the Region’s successful The redevelopment, scheduled for buildings for Woodside’s Pluto Liquefied delivery of key construction projects completion by early 2011, combines Natural Gas Project on the Burrup for the Western Australian State new construction and refurbishment Peninsula and the completion of Rapid Government, John Holland has been works to enhance the Base’s operational Growth Project 4, Newman Hub, for awarded a significant share of the capability, reduce operational costs and BHP Billiton Iron Ore. The recent award metropolitan area works allocated improve the overall environment. of Apache Energy Limited’s Devil Creek by the Government for the federally North-west resource projects completed Development Project for the construction funded ‘Building the Education in 2008-2009 include the award- of a new $160 million onshore gas Revolution’ program. The works, winning Yule River Rail Bridge project plant in the Pilbara region will see John representing a total contract value for BHP Billiton Iron Ore, completed Holland’s continual presence in Western of around $200 million, will see the on time within a very tight schedule, Australia’s north-west infrastructure construction and refurbishment of major and Rio Tinto’s Mesa A Rail Bridge. expansion works within the oil and gas infrastructure, including libraries and The successful completion of these and resources sectors. This project, multi-purpose halls, at State primary infrastructure development works undertaken jointly between the Western schools across Western Australia. This for key resource clients has further Region and John Holland’s Energy & vital construction program, providing established John Holland as a bridge Resources business, highlights the improved education facilities for the next construction specialist in the north-west. company’s unique ability to integrate generation of young West Australians, Other north-west resource projects highly specialised construction services will be completed early 2011 under very due for completion in the second half with complex civil works, presented in a tight construction deadlines. of 2009 include the construction of single integrated package. 42 john holland ANNUAL REVIEW 2008-2009

our heritage

Parliament House Australian Capital Territory, 1988

John Holland was announced as the successful tenderer for the construction of Australia’s New Parliament House in 1981. Officially opened by Queen Elizabeth II on 9 May 1988, the structure was designed to last for 200 years and would call for only the highest quality in materials and workmanship. The building covers 250,000 square metres of floor space, incorporates 7,000 kilometres of cables and pipes and absorbs 210,000 cubic metres of concrete. The curved granite walls are 460 metres long and 27 metres high at their peak. The walls were constructed using 23,000 separate slabs of granite, a process which took over two years to complete.

South-Eastern Freeway Victoria, 1961

The South-Eastern Freeway was the first freeway to be built in Victoria and one of the first in Australia. Works commenced in 1959 and were completed three months ahead of schedule in mid 1961. Running along the northern banks of the Yarra River, the project utilised a 90- foot pile driving rig and a 20 tonne Coles Mobile Crane, the first of its kind to be used in Victoria. Prestressed concrete piles, 75 feet long and weighing six tonnes each, and prestressed concrete beams of 80 feet in length were used for the Morshead Overpass.

Melbourne Underground Rail Loop Victoria, 1978

John Holland was involved with the construction of the Melbourne Underground Railway from 1973 to its completion in 1982. During this period, the company completed 13 contracts valued at $56 million. A major contract for the construction of tunnels between Museum (Melbourne Central) and Flagstaff stations was awarded in early 1976. The project marked the company’s first use of roadheader excavators. After encountering challenging ground conditions and significant levels of underground water, the project was successfully completed in 1978. 43

our horizons

Parliament House National Portrait Gallery Australian Capital Territory, 1988 Australian Capital Territory, 2008

Twenty years after the opening of Parliament House, Prime Minister Kevin Rudd opened the new National Portrait Gallery in Canberra in December 2008. The $87 million, 14,000 square metre structure provides a dedicated home for the nation’s 450-portrait collection in a world-class building. John Holland was involved in the design, construction and commissioning, providing the highest quality materials, finishes and workmanship. The National Portrait Gallery was named Project of the Year at the 2009 ACT Master Builders Excellence in Building Awards.

South-Eastern Freeway Airport Link Victoria, 1961 Queensland, 2009

The $4.8 billion Airport Link, Northern Busway (Windsor to Kedron) and Airport Roundabout Upgrade Project is the largest infrastructure project ever to be undertaken in Australia. The design and construction of this integrated transport solution, within the densely populated environment of the inner-city and northern suburbs of Brisbane, represents one of the most challenging engineering feats in Queensland’s history. 25 bridges and 15 kilometres of tunnelling will be completed as part of the project. Seven kilometres of new road will be constructed. The Airport Link and Northern Busway (Windsor to Kedron) projects are scheduled for completion in mid 2012, with the Airport Roundabout Upgrade to be completed in late-2011.

Melbourne Underground Rail Loop Sydney Desalination Plant Victoria, 1978 New South Wales, 2009

Tunnelling and marine works were successfully completed on the $1.1 billion Sydney Desalination Plant in mid 2009. The two 2.5 kilometre tunnels that connect the desalination plant to intake and outlet structures in the ocean have an excavated diameter of 3.4 metres. Two 140 metre long Herrenknecht tunnel boring machines excavated, grouted and lined the tunnels. In total, the two TBMs installed 22,800 segments, each weighing 1.2 tonnes, with the team removing 70,000 cubic metres of rock and spoil. Working 23 metres below the sea bed, the works were completed one month ahead of schedule. 44 john holland ANNUAL REVIEW 2008-2009

our heritage

Port Latta Shiploading Facility Tasmania, 1968

The Port Latta Shiploading Facility was awarded to a John Holland-led joint venture in April 1966. The location, at the western end of Bass Strait, was on an exposed coastline with no protection from notorious storms. Requiring the construction of a shiploading head 1,800 metres offshore, the project was regarded as the most difficult marine construction task ever undertaken in Australia. The construction methods used on the project included large scale prefabrication of structures, the precision placement of 200 tonne units from floating equipment and the installation of large diameter piles using new rock drilling techniques. Such processes were unique in Australia and set the standard for many future marine projects. Despite losing almost 50 per cent of work time to difficult sea conditions, the project was successfully completed in March 1968.

the Sidney Myer Music Bowl Victoria, 1958

The Sidney Myer Music Bowl was donated to the City of Melbourne by the Sidney Myer Charity Trust. The first major cable supported structure of its kind to be built in Australia, John Holland was appointed to deliver the project in January 1958. The project was one of the most challenging to be delivered in the late 1950s. The erection of the main cable, five inches in diameter, and the fibreglass-clad, 70 feet tall steel columns called for precise engineering, as did the erection of the secondary cables. They were tensioned as the main anchorage behind the stage. The Sidney Myer Music Bowl was opened by Prime Minister Sir Robert Menzies on 12 February 1959.

Jindabyne Pumping Station New South Wales, 1968

Successful from a field of four invited tenderers, John Holland delivered the $5 million Jindabyne Pumping Station as part of the Snowy Mountains Scheme. Notice to proceed was issued on 25 February 1966 with practical completion required on 1 August 1968. Construction demanded some measure of every single civil engineering skill required for a hydroelectric project, including river diversion, channel excavation in rock, rockfill embankment and tunnel and shaft excavation in rock. The project was completed two months ahead of schedule in June 1968. 45

our horizons

Port Latta Shiploading Facility Dalrymple Bay Coal Terminal Tasmania, 1968 Queensland, 2009

The Dalrymple Bay Coal Terminal 7X Project was completed in June 2009. Over three years, some 400 employees and subcontractors were engaged in the construction of the 3.8 kilometre jetty, new berth and associated conveyor systems. In total, John Holland installed 441 piles, 252 headstocks, 190 conveyor galleries and 1,642 precast deck units. The $380 million coal terminal expansion was delivered on behalf of the Ports Corporation of Queensland and will boost the terminal’s capacity to 85 million tonnes per annum.

the Sidney Myer Music Bowl State Theatre Centre of Western Australia Victoria, 1958 Western Australia, 2009

The landmark State Theatre Centre of Western Australia is currently under construction for the State Government of Western Australia. The building represents a world-class addition to the city of Perth and, when complete, will showcase the excellence of design and construction skills available in Western Australia. The building’s foundations are 6.5 metres below ground level, with the stringent requirements for acoustic isolation further compounding the complexity of the construction process. The new venue will feature a 575-seat main theatre and a 200-seat flexible performance studio theatre, with associated rehearsal spaces and an outdoor multi-purpose space. The theatre is due for completion in 2010.

Sugarloaf Pipeline Victoria, 2009

When completed in 2010, the 70 kilometre Sugarloaf Pipeline will link Goulburn River to Melbourne’s Sugarloaf Reservoir. John Holland is constructing most of it using open cut and trenching methods, but the steep land of the Toolangi State Forest required a tunnel. Faced with boring through hard rock, silt clay and boulders, the tunnelling team selected a German Tunnel Boring Machine (TBM) with a hard rock head. The machine jacks precast concrete pipes along the tunnel behind the TBM as excavation proceeds. At 826 metres, this is the second longest pipejack tunnel completed in Australia. 46 john holland ANNUAL REVIEW 2008-2009

National Specialist Business Overview

It has been another year of milestones Bay Coal Terminal expansion, along With regard to specific business for John Holland’s National Specialist with the successful transition of mining achievements, our Water business has businesses. With record work in hand operations at Blackwater Coal Mine, have had another successful year, reflecting and the achievement of a number demonstrated our broader commitment a position of market leadership in of significant project delivery goals, to excellence in project delivery. Australia. In addition to the project over the last 12 months we have Our relationship with our Regional delivery milestones highlighted above, consolidated our relationship with business partners has also been the business has achieved a number our Regional business partners and consolidated. Throughout the year we of new business wins and continued are positioned well for growth. The have cultivated a greater understanding its strong record of performance in coming year will bring an expansion of John Holland’s delivery model both alliance contracting. In NSW, the work of our core capabilities and a inside and outside the business. This of the longstanding Priority Sewerage renewed focus on emerging business has helped crystallise the value that Program Alliance has been extended opportunities outside Australia. this model brings to clients looking while the business has recently The year has been punctuated by a to undertake complex construction commenced new work as part of the series of project delivery milestones. projects. The Gold Coast Desalination Bulk Water Alliance in the ACT and the The successful completion of complex Plant, Mackay Water Recycling Project, Barwon Water Alliance in Victoria. tunnelling works on the Sydney Brisbane Water Enviro Alliance and Our Tunnelling business has also Desalination Plant and Sugarloaf West Gate Bridge Strengthening Project consolidated its position as a market Pipeline Project has highlighted the are all good examples of Regional leader. Having commissioned seven scope of our capabilities in water and and Specialist businesses working tunnel boring machines in the last tunnelling. Moreover, the Nebo to collaboratively to create positive 15 months and 29 roadheaders over Strathmore Transmission Line Project outcomes for our clients. the last three years, the business and the completion of the Dalrymple

> Wollar to Wellington 330kV Transmission Line Project, New South Wales (middle) > Sydney Desalination Plant, New South Wales (right) 47

> Airport Link Project, Queensland (top left) > Abbot Point Coal Terminal Expansion, Queensland (bottom left)

“The coming year will bring an expansion of our core capabilities and a renewed focus on emerging business opportunities outside Australia.”

continues to demonstrate an ability to Finally, our Mining and Power businesses growth in the coming year as we look deliver innovative tunnelling solutions in have had another successful year in both to build on our existing strengths. A challenging underground environments. project delivery and in new work won. new partnership with Leighton Asia In the last 12 months the business has After a successful handover of operations in Hong Kong will create a number of also consolidated its reputation across at Blackwater Coal Mine, our Mining opportunities to deliver major tunnelling a diverse range of tunnelling delivery business has recently commenced works associated with significant methodologies, as highlighted in the work on a full service mining contract at investment in new rail infrastructure. recent delivery of an 826 metre pipejack Isaac Plains Coal Mine in Queensland’s Significant opportunities to leverage our tunnel on the Sugarloaf Pipeline Project. Bowen Basin. This project will provide an expertise in the water sector are also Elsewhere, our SMP business has excellent base to consolidate and further expected to emerge in Hong Kong. recently been rebranded as John develop our mining expertise. I congratulate each of our General Holland Energy & Resources, reflecting Meanwhile, our Power business Managers and their staff for their its established skills delivering capacity achieved outstanding safety, contribution over the last 12 months expansion projects in the resources sector environment and community and look forward to another successful and experience delivering highly technical engagement performance in delivering year ahead. processing facilities. Looking ahead, the Nebo to Strathmore Transmission Energy & Resources will look to target Line Project and has recently emerging projects in the oil and gas commenced work on the $71 million sector, as reflected in the recent Waddamana to Lindisfarne Transmission commencement of work on the Devil Line Project in Tasmania. Russell Cuttler Creek Development Project for Apache John Holland’s National Specialist Executive General Manager, Energy in Western Australia. businesses are well positioned for Specialist Businesses 48 john holland ANNUAL REVIEW 2008-2009 49

ENERGY & RESOURCES

> Dalrymple Bay Coal Terminal 7X Project, Queensland

General Manager Key Projects Milestones Brendan Petersen Abbot Point Coal Terminal Completed Dalrymple Bay revenue X50 Expansion Project, Coal Terminal 7X Project, SL2 Shiploader and X25 appointed to deliver Devil $464 million Expansion Inloading and Creek Development Project, Conveyor Upgrades, launched oil and gas joint Dalrymple Bay Coal venture partnership with Terminal 7X Project, Devil Arup, established ‘G6 Safety Creek Development Project, Leadership Team. Efficiency and Growth Alumina Refinery Project, Rapid Growth Project 4 (Newman Hub). 50 john holland ANNUAL REVIEW 2008-2009

> Brett Venturin and Paul Heal, Rapid Growth Project 4 (Newman Hub), Western Australia

< Heritage “Our market leadership position in the delivery of new export infrastructure provides a strong foundation for growth in the coming year.” > Horizons “The diversification of our business is reflected in our recent rebrand and our move to develop comprehensive project delivery capabilities in the oil and gas sector.”

The 2008-2009 financial year was planning, the successful integration of projects. The agreement, combining one of success and change for electrical contractor IMS Innsol into the John Holland’s capabilities in civil and John Holland’s Energy & Resources business and our enhanced delivery marine construction with Arup’s global business. We have consolidated capabilities. We are also setting the strength in design and engineering, our position as a market leader in foundation for the business’s next harnesses our extensive past experience the delivery of export infrastructure stage of growth and expanded services in the oil and gas sector and creates projects in the resources sector, offering. This change signifies an an integrated service offering for the increased our penetration into exciting new direction and position for delivery of major projects. important markets in Western our business as we build on our current Throughout the year there have Australia and made significant steps success in the minerals resources sector been a number of significant project to reposition the business for growth and broaden our service offering to the delivery milestones. The $380 million in the coming years. This is reflected oil and gas and energy sectors. Dalrymple Bay Coal Terminal 7X in the successful completion of Significant steps forward have been Project was successfully completed several major projects, the award of taken over the last 12 months to position and commissioned after three years new work in Western Australia and the business for new work in the oil and of works. Almost 400 employees a recent business rebrand to more gas sector. In addition to our recent and subcontractors were engaged in accurately reflect our industry focus appointment to deliver Apache Energy’s the delivery of the new 3.8 kilometre and delivery capabilities. Devil Creek Development Project in jetty, 400 metre wharf and associated The recent rebrand of SMP as John Western Australia, in July a formal conveyor systems that will boost the Holland Energy & Resources represents partnership agreement was signed with terminal’s capacity to 85 million tonnes the culmination of six months of strategic Arup to target emerging infrastructure per annum. 51

> Abbot Point Coal Terminal Expansion, Queensland (left and bottom right) > Efficiency and Growth Alumina Refinery Project, Queensland (top right)

Elsewhere, significant progress was Over the last 12 months we have culture across all our operations. Our made in the delivery of BHP Billiton strengthened our relationships with our ‘G6 Safety Leadership Team’ leads Iron Ore’s Rapid Growth Project 4 Regional business partners. Our work the way by clearly setting behavioural in Newman, Western Australia with on the Dalrymple Bay Coal Terminal and performance standards, verifying completion expected in the second 7X Project in Queensland’s Bowen compliance and effectiveness of half of 2009. The $280 million Abbot Basin and the Devil Creek Development implementation through monthly safety Point Coal Terminal X50 Expansion Project in the Pilbara region of Western valuations and ensuring effective Project, SL2 Shiploader and X25 Australia is testament to this. John employee engagement in all of our Expansion Inloading and Conveyor Holland’s unique ability to integrate civil operations. We have made fundamental Upgrades projects on behalf of the and highly specialised construction changes to the way we go about Ports Corporation of Queensland have teams continues to create a competitive assessing and managing workplace also moved forward, with completion advantage for our business. This will risks through the identification and focus expected in the first half of 2010. remain a focus as we look to bring the on our business specific high risk areas Finally, Worsley Alumina’s $125 million full scope of our construction services to and the introduction of John Holland’s Efficiency and Growth Alumina Refinery bear on emerging projects in energy and new Safety, Quality and Environment Project near Bunbury, Western Australia resources sectors. Risk Management Program. We are has showcased our specialist skills Finally, and most importantly, we have enthusiastically approaching this coming delivering highly technical mechanical and undertaken a comprehensive overhaul of year with the confidence that we will piping works for new refinery projects. our safety leadership program and built achieve our ‘No Harm’ vision. a safety leadership and performance 52 john holland ANNUAL REVIEW 2008-2009 section 53

tunnelling

> Airport Link Project, Queensland

Executive General Key Projects Milestones Manager Airport Link, Northern Completed Sydney Russell Cuttler Busway and Airport Desalination Plant tunnelling revenue Roundabout Upgrade, works, launched three TBMs $422 million Melbourne Main Sewer and completed excavation Replacement, Northern for two of the seven tunnel Sewerage Project Stages drives ahead of schedule 1 and 2, Sugarloaf Pipeline on Northern Sewerage Project, Sydney Project, launched TBM drive Desalination Plant. on Melbourne Main Sewer Replacement, launched first roadheader on Airport Link, completed second longest pipe jack tunnel drive in Australia on Sugarloaf Pipeline Project. 54 john holland ANNUAL REVIEW 2008-2009

> Chad White and Edward Bowens, Airport Link Project, Queensland

< Heritage “John Holland has a long history of delivering some of Australia’s landmark tunnelling projects and this record of achievement is reflected in project delivery performance today.” > Horizons “The strength of our existing skill base places us well to deliver emerging major projects in the roads and transport sectors both inside and outside Australia.”

It has been another successful 12 on the Sugarloaf Pipeline Project and Excavation of a further three tunnel months for John Holland’s Tunnelling a three metre diameter TBM was drives will be completed by October business. Throughout the 2008-2009 launched in Port Melbourne as part of 2009 with the remaining two drives financial year we have continued to the Melbourne Main Sewer Replacement to be completed by 2010. The team build the depth of our underground Project. Each of these projects on the Northern Sewerage Project capabilities within our business and demonstrates John Holland’s ability to has performed strongly in the areas have enhanced our relationships with develop innovative tunnelling solutions of community engagement and key internal and external stakeholders. in technically challenging underground environment management, helping to We have also made significant environments. The TBM launch on the protect and enhance the reputation of investments to further develop our Melbourne Main Sewer Replacement our two clients on this project. people base and extend our access Project highlights our expertise Finally, the first roadheader was to new tunnelling equipment. Through working in soft ground conditions launched on the Airport Link Project ongoing excellence in the delivery of while the pipejack tunnel works for the in Brisbane and tunnelling works on diverse tunnelling projects, we have Sugarloaf Pipeline Project accelerated the Sydney Desalination Plant were consolidated our reputation as one program delivery and minimised completed one month ahead of of Australia’s leading providers of environmental impacts. schedule. Two four metre diameter innovative tunnelling solutions. Elsewhere, three TBMs were launched Herrenknecht TBMs excavated, lined There have been numerous project and the excavation of two drives and grouted the 2.5 kilometre long milestones throughout the year. In completed during 2008-2009 on inlet and outlet tunnels for the new Melbourne, Australia’s second longest the Northern Sewerage Project in desalination plant. In total, the two pipejack tunnel drive was completed the northern suburbs of Melbourne. TBMs installed 22,800 segments, 55

> Sugarloaf Pipeline Project, Victoria (left) > Melbourne Main Sewer Replacement, Victoria (right)

each weighing 1.2 tonnes, with the team tunnelling programs with major civil Having commissioned seven tunnel removing 70,000 cubic metres of rock construction works, is demonstrated boring machines in the last 15 months and spoil from under Botany Bay. The in the scale and complexity of projects and 29 roadheaders over the last three next 12 months will see the delivery of being delivered by John Holland right years, no other contractor in Australia two 12.5 metre diameter TBMs and a across Australia. has the depth of tunnelling experience total of 15 roadheaders in operation on The model is also the foundation of a that exists within John Holland. Our the Airport Link Project. These TBMs new partnership with our colleagues at combined investment in new tunnelling will be the largest ever assembled Leighton Asia which will target emerging equipment over the last five years in Australia. rail projects in Hong Kong over the has totalled $400 million. Moreover, Throughout the year we have coming years. The partnership, which the diversity of tunnelling projects on continued to extend our strong existing will combine Leighton Asia’s local our order book and our track record relationships with key business partners knowledge and civil capabilities with of excellence in project delivery inside and outside John Holland. The our niche skills in tunnelling, will focus demonstrates our ability to reliably consolidation of our relationship with on Mass Transit Railway’s planned deliver challenging works using the full our Regional business colleagues within expansion program in Hong Kong. This scope of tunnelling methodologies. With John Holland has been particularly includes the HK$38.7 billion Express Rail renewed investment in new transport pleasing. Our ongoing growth is Link Project currently being tendered infrastructure across Australia and inextricably linked to the value our and the $40.8 billion Shatin to Central abroad, the diversity of John Holland’s collaborative model brings to our Rail Link Project which will come to tunnelling skills places us well for strong clients. The success of this collaborative market in 2010-2011. growth as we look forward to another model, which allows clients to integrate successful year ahead. 56 john holland ANNUAL REVIEW 2008-2009

water

> Sydney Desalination Plant, New South Wales

General Manager Key Projects Milestones Greg Taylor Bulk Water Alliance, Practical completion of revenue Gold Coast Desalination Gold Coast Desalination Alliance, Mackay Water Alliance, appointed to $328 million Recycling Project, Merrimac Barwon Water’s Capital Wastewater Treatment Plant, Works Program Alliance, Murrumba Downs Advanced extended works contract on Water Treatment Plant and Priority Sewerage Program Waste Water Treatment Alliance, hosted Safety, Plant Alliance, Priority Quality and Environment Sewerage Program Alliance, Risk Management Program Sunset Coast Alliance, pilot trial. Sydney Desalination Plant. 57 58 john holland ANNUAL REVIEW 2008-2009

> Steve Nash, Sunset Coast Water Alliance, Western Australia

< Heritage “We have a track record of excellence in delivering a diverse range of water projects for a group of longstanding business partners.” > Horizons “The future will provide many short, medium and long-term opportunities for us to work with our clients to deliver greater water security for the people of Australia.”

Over the last year, John Holland’s additional $184 million worth of work The Sydney Desalination Plant has made Water business has undergone a and, after seven years, we are proud enormous progress during the year. The period of consolidation and transition. of the confidence Sydney Water has planned flooding of the inlet and outlet We have maintained our position as shown in the performance of this alliance tunnels has been completed in line with one of Australia’s most successful team. Similarly, the PARR Alliance team scheduled pre-commissioning activities deliverers of new water infrastructure has made significant steps forward in and is on track for handover in 2010. and cemented our reputation as a delivering upgrades to the North Head In Queensland, works have continued business partner of choice through Sewage Treatment Plant in a challenging on the Merrimac Wastewater Treatment the extension of some of our already and restrictive work environment. Plant and the Gold Coast Desalination longstanding client relationships. 2009- The Rouse Hill Recycled Water Plant Alliance successfully completed its 2010 will see a shift in our focus as we Stage 2 Amplification was completed first 30 day performance trial. We are look to develop project opportunities in and commissioned during 2008-2009, committed to completing these projects new areas of the water sector. passing all performance requirements over and above the expectations of At an individual project level, we have during the first round of testing. This our clients. performed well across Australia. In plant is one of the nation’s highest Murrumba Downs Advanced Water New South Wales, our relationship with quality water facilities. Likewise, Treatment Plant was another positive Sydney Water continues to strengthen our teams in Coffs Harbour have project for our business with the facility through works as part of the Priority remained busy with the Coffs Harbour completed and handed over to the Sewerage Program (PSP) Alliance and Infrastructure Alliance delivering and client ahead of schedule. The second Process and Reliability/Renewals (PARR) commissioning a new Recycled Water stage of our works at Murrumba Improvement Alliance. The PSP Alliance Plant and Water Treatment Plant prior to Downs is currently underway and we team has recently been awarded an the end of the financial year. expect similar success. This project 59

> Merrimac Wastewater Treatment Plant, Queensland (left) > David Ellwood and Jason Julius, Mackay Water Recycling Project, Queensland (right)

was also home to a pilot trial rolled extensions and additional works. To history. As we look ahead, a renewed out as part of John Holland’s new date, four Water Treatment Plants have focus on emerging long-term water Safety, Quality and Environment Risk been successfully delivered under this transfer projects, irrigation works, Management Program. longstanding alliance. recycled water projects, advanced water Finally in Queensland, the Mackay Water Finally, in Victoria, works on the Eastern treatment plants and major pipelines will Recycling Project was opened by Prime Treatment Plant have continued and supplement our longstanding focus on Minister Kevin Rudd and has been held the Sugarloaf Pipeline Project, linking desalination, wastewater and sewerage by client and community alike as an the Goulburn River to the Sugarloaf treatment plant projects. exemplary example in the field of water Reservoir in Melbourne’s north-east, We will also look to renew our focus on infrastructure delivery. has seen extraordinary amounts of work achieving ongoing improvement in safety The Bulk Water Alliance was a delivered. We also were successful in and quality performance. The rollout of triumphant return to the ACT for our securing a role in Barwon Water’s new the new Safety, Quality and Environment business. This project will deliver an Capital Works Program Alliance which Risk Management Program across the enlargement to the Cotter Dam, a will deliver over 100 projects under an wider business will help in this regard pipeline from the Murrumbidgee River to initial four-year contract. and is a positive step forward. the Googong Reservoir and an upgrade The last 12 months has seen John John Holland’s success in the water to the spillway at the Googong Dam. Holland’s Water business continue its sector has been driven by outstanding In Western Australia, the Sunset Coast involvement in all of the major water client relationships and excellence in Alliance maintained its reputation as security projects currently underway project delivery. We look forward to a noteworthy long-term partnership throughout Australia. In terms of volume working with our teams throughout with the Water Corporation by gaining and quality of work delivered, the year Australia to deliver on the promise of has been the most successful in our another successful year ahead. 60 john holland ANNUAL REVIEW 2008-2009 61

Power

> Wollar to Wellington 330kV Transmission Line Project, New South Wales

General Manager Key Projects Milestones Robert Rabie Nebo to Strathmore 275kV Completed Nebo to revenue Transmission Line Project, Strathmore and Nebo to Network Interconnection Broadsound Transmission $115 million Works for West Pilbara Line Project for Powerlink, Power Project, Strathmore achieved significant to Ross 275kV Transmission geographic growth with Line Project, Waddamana projects in four states, to Lindisfarne 220kV undertook first substation Transmission Line Project, project in Western Australia. Wollar to Wellington 330kV Transmission Line Project. 62 john holland ANNUAL REVIEW 2008-2009

> Wollar to Wellington 330kV Transmission Line Project, New South Wales

< Heritage “We have consolidated our strength in the transmission line market and have proven our ability to deliver for our clients.” > Horizons “Renewable energy and power generation are the future of our business. We have the partners, the people and the project delivery experience to be able to take advantage of this shift in our industry.”

John Holland’s Power business our business, we have established 220kV Transmission Line Project experienced considerable growth a capability in the power generation are both progressing well in very during 2008-2009. The year saw area and are well placed to take different, although equally challenging, a broadening in our range of advantage of some of the renewable environments. capabilities, the establishment energy opportunities emerging in the The next two to three years will be a of firmer structures around our power sector. transitional period for the whole power procurement, delivery and support The year has seen continued success industry. As the sector begins to move processes, and our expansion into in the delivery of a range of projects. towards renewable energy we must the substation and power generation Transmission work with Powerlink in continue to consolidate our foothold in sectors. Topping off this success Queensland has seen the successful these emerging markets and maintain were some major project wins delivery of a range of projects including our growth in the traditional generation that now sees us with a project Nebo to Strathmore and Nebo market. There are huge opportunities presence in NSW, Western Australia, to Broadsound, which were both for businesses which can deliver proven Queensland and Tasmania. completed during the last 12 months. cost effectiveness and efficient solutions Our business remains focused on Work has also started on the Ross in these sectors and there is no doubt three core areas: transmission lines, to Strathmore line. The successful that this will be the future of our industry. substations, and power generation delivery of these projects speaks Our key focus will be on increasing projects, including both conventional volumes of our team’s commitment to our diversity, a goal that is strongly and renewable technologies. In the last excellence in project delivery. Further, supported by our internal business year, we have worked hard to build our our works on the Wollar to Wellington partners. The broader John Holland capabilities in each of these areas. While 330kV Transmission Line Project business provides a unique range of transmission works still remain central to and the Waddamana to Lindisfarne skill-sets that few of our competitors 63

> Hamit Bajrami and Rowel Miranda, Wollar to Wellington 330kV Transmission Line Project, New South Wales (top right) > Aden Ellem and Jimmy Woods, Wollar to Wellington 330kV Transmission Line Project, New South Wales (bottom right)

can boast. Specifically, our relationship with our Regional businesses enables us to provide clients with a complete multi- disciplined construction service for power station and renewable energy projects. The last 12 months has seen our business continue its growth in the delivery of transmission line projects whilst creating a presence in the generation market. The next 12 months will see us maintain our focus on these two areas, while taking advantage of increasing investment in the sustainable energy market. It is an exciting time for our industry and our broad skill set, technical knowledge, experienced teams, focus on quality and proven project delivery ability will see us well placed to take advantage of this growth. 64 john holland ANNUAL REVIEW 2008-2009 65

Mining

> Isaac Plains Coal Mine, Queensland

General Manager Key Projects Milestones Rob Monaci Blackwater Mine – BMA, Successfully revenue Isaac Plains Coal Mine decommissioned equipment – Isaac Plains Coal at Blackwater Mine, $102 million Management Pty Ltd. selected as preferred contractor for 33-month mine operations contract at Isaac Plains Coal Mine, made $55 million investment in new equipment, improved performance in safety and risk management. 66 john holland ANNUAL REVIEW 2008-2009

> Blackwater Mine, Queensland

< Heritage “John Holland’s Mining business has an established history in Queensland’s mining sector and this continues to be a major focus for our business.” > Horizons “Our responsive, customer focused approach to client relationships is a major part of our long-term strategy for growth.”

2008-2009 has been a year of and our fleet of mining equipment. overburden and coal in the last financial transition for John Holland’s Mining John Holland’s Mining business will year. Our total output for the 12 months business. We have improved our provide full service mining operations represents a 50 per cent increase on our operational efficiency, again met at Isaac Plains, including clearing, performance last year. important markers in our safety and topsoil stripping, drill and blast, truck This result was aided by strategic risk management performance, and excavator waste removal, coal mining, investments in new equipment to boost consolidated our business with a new rejects haulage, dump profiling and our efficiency and provide greater mine operations contract at Isaac rehabilitation works. In the first 12 capacity. A $55 million investment in Plains Coal Mine. months of operation, we will move new plant and equipment represents the The major highlight for the year was approximately 26 million cubic metres largest single acquisition of new capital being selected as preferred contractor of waste and 3.6 million tonnes of resources in John Holland’s history. The for a 33-month mine operations contract coal. We look forward to building a commissioning of the Terex RH340B to deliver works on behalf of Isaac strong relationship with the client to and Komatsu PC 4000, two important Plains Coal Management Pty Ltd in effectively establish our systems and new parts of our fleet, were significant Central Queensland. This represents a procedures and meet our first year milestones and part of our long-term significant milestone for the business performance targets. strategy to develop new opportunities in and an important foundation from which In terms of performance there have other parts of the resources sector. to achieve further growth. been many highlights throughout the Moreover, we successfully The new work is a great fit with the year. At Blackwater, we again increased achieved a smooth transition during existing skills of our operational teams productivity and service reliability, decommissioning of our operations moving 30 million cubic metres of 67

> Paul Naish and Chad Robertson, Isaac Plains Coal Mine, Queensland (top left) > Blackwater Mine, Queensland (top right) > Craig Buchanan, Blackwater Mine, Queensland (bottom right)

at BMA’s Blackwater Mine. Total demobilisation is expected to be completed by the end of October 2009. With the recent consolidation of our work in Queensland, a committed workforce and a customer focused approach to service delivery, we look forward to another successful year ahead. Fundamental to this will be developing a strong relationship with Isaac Plains Coal Management Pty Ltd. As markets begin to rebound and overseas demand for Australian minerals and resources increases, we will continue to look for the right opportunities to grow our business. Part of this strategy is finding the right fit for our skills, equipment and our approach to mine management. 68 john holland ANNUAL REVIEW 2008-2009

Rail Business Overview

around $2.7 billion and our revenue has contributors to the John Holland order increased to $384 million. Combined book, but we remain focused on the with this, an additional $1.2 billion worth cultural and safety philosophies from of associated works has been brought which we have grown. Our commitment into the business and is being delivered to developing our people remains strong via our internal joint venture partners, and our safe working regimes are a reflection of the strong internal supported by a significant training effort. relationships we have established with Our ultimate aim is to see our approach our Regional and National Specialist to safety recognised as industry leading business colleagues. in our field. The overarching focus of our business Innovation and technology are also of through the last year has been on importance to our business. We are maintaining and growing our current continually driving our teams to bring market share and extending our presence improved technology and innovation to in new markets across Australia. I each of our projects and the appointment am proud to say that we now have a of an Engineering Innovation and presence in every state and territory, with Technology Manager speaks highly of our projects making up more than 50 per commitment on this front. Our ongoing cent of our overall revenue alongside our involvement in alliances and projects established rail maintenance services. next to international partners, such as Moreover, our market penetration the Mass Transit Railway Corporation, and broad range of projects sees us also means we can bring the world’s increasingly recognised as Australia’s best innovations to the Australian market pre-eminent deliverer of rail infrastructure and our continued investment in plant and rail maintenance works. and equipment extends the value of our 2008-2009 has been a year of far Over the last 12 months, our business service offering. reaching success for John Holland’s has secured some major long-term 2008-2009 has been another stellar Rail business. We have seen a level contracts, from our role as part of the year for John Holland’s Rail business. of continued growth and buoyancy Metro Trains Melbourne Consortium Our teams have continued to secure within our sector without equal. through to our success in securing more work, we have continued to The strong position we have placed the Maitland to Whittingham Third deliver projects over and above the ourselves in over the last two years Road Alliance. Other notable project expectations of our clients and we has meant that we have been able to wins included new work as part of the have maintained our focus on safety, take advantage of the strength in our Springvale Road Rail Alliance and an innovation and technology. In the coming market throughout the year, leading extension of the Trackwork Services year, we look forward to continuing our to successes for the business. Alliance in Sydney. We have continued growth trend and building on our existing An increase in government stimulus to develop our strong relationships with strengths. Congratulations to each and spending over the last 12 months, a group of tier one clients, a key focus of every member of the Rail business, I alongside planned investment in our business, and this is best highlighted look forward to working with each of you new rail infrastructure, has provided through the celebration of a 13-year through the next year to deliver more opportunities for agile and adept partnership with WestNet in Western wonderful results for John Holland. businesses whilst off-setting some of Australia. the resource sector projects that have In this, John Holland’s 60th year of been deferred due to the economic operation, we recognise the enormous slowdown. As a result, our team has contribution our people have made to increased by around 150 people, our our ongoing success. Our business Karl Mociak forward order book has increased to has grown to be one of the largest Executive General Manager, Rail 69

> Maitland to Whittingham Third Road Alliance, New South Wales (top left and bottom left) > Springvale Road Rail Separation Project, Victoria (bottom right)

“The overarching focus of our business through the last year has been on maintaining and growing our current market share and extending our presence in new markets across Australia.” 70 john holland ANNUAL REVIEW 2008-2009 71

rail

> Maitland to Whittingham Third Road Alliance, New South Wales executive Key Projects Milestones General Manager Cronulla Rail Line Metro Trains Melbourne Karl Mociak Duplication Alliance, Consortium appointed to revenue Maitland to Whittingham run Melbourne metropolitan Third Road Alliance, train network, secured $384 million Metro Trains Melbourne, further work with VicRoads, South Improvement celebrated 13 year Alliance, Springvale Road relationship with WestNet Rail Separation Project, in Western Australia, Trackwork Services Alliance, established offices in every WestNet Alliance. major metropolitan city in Australia, added 150 people to our team, increased turnover by over 30 per cent from 2007-2008. 72 john holland ANNUAL REVIEW 2008-2009

> Brad Gebhardt and Jihad Chahda, Springvale Road Rail Separation Project, Victoria

< Heritage “The core values of our business remain the same – effective delivery, safety and an absolute focus on the needs of our clients.” > Horizons “It is an exciting time for the rail sector in Australia and we are well placed to take advantage of the favourable conditions with significant ongoing business growth.”

The last three years have been a Australia and we have worked hard period of significant growth for John to consolidate our market penetration Holland’s Rail business. The 2008- and existing customer bases while 2009 year saw the team continue this expanding our skills and diversifying our trend with strong growth in terms service offering. of work in hand, turnover and team Without doubt the biggest milestone size. We are now firmly established for the business this year was securing as Australia’s premier deliverer the rights to operate the Melbourne of rail infrastructure and the vast metropolitan rail network through range of contracting arrangements our involvement in the Metro Trains we are involved in highlights the Melbourne Consortium. This long- sophistication of our business and term contract will see our business, our project delivery teams. alongside partners Mass Transit Railway While the business has continued its Corporation (MTR) and United Group unmitigated successes throughout Rail Services Ltd, responsible for the 2008-2009, the year has also seen maintenance and operation of the entire some reorganising to ensure we are well Melbourne metropolitan rail network for placed to achieve our projected growth an initial period of eight years. It is an targets. Our pre-contracts team has exciting advance for our business and been expanded to react to the increased one we hope to follow up by securing expenditure within the rail sector across similar opportunities in the coming year. 73

> South Improvement Alliance, Victoria (left) > Daniel Corey and Mark Packman, Clifton Hill Rail Project, Victoria (right)

We have also had great success order to minimise the ongoing impact seen in alliance contracts and illustrate throughout the year securing a range of of the project on a significant part of the a commitment to collaboration that has new projects and further developing a Melbourne transport system. This project, resulted in commercial success for all number of existing client relationships. which we are developing in partnership stakeholders involved. The Maitland to Whittingham Third with our colleagues in John Holland’s The 2009-2010 year presents many Road Alliance will see us again Southern Region, will result in safer exciting opportunities for our business. working alongside the Australian Rail and more efficient travel for the 50,000 Our reinforced structure and strategy Track Corporation (ARTC) to deliver vehicles, 218 trains and 5,000 pedestrians place us in a strong position to a major arterial expansion for the that use the crossing every day. effectively engage and develop our resources sector. We have also made Our Trackwork Services Alliance and relationships with all our clients. We have important progress with the Transport WestNet Alliance relationships have a strong, knowledgeable and loyal team Infrastructure Development Corporation proven two very different, but equally that is excited about the future of our (TIDC) on the Cronulla Rail Line valuable concepts for our business. First, business. Moreover, we are working in a Duplication Alliance and all partners the Trackwork Services Alliance has buoyant market and governments across have benefited from the move to an seen members of our team embedded Australia and the world are increasingly alliance style contract. within our client’s business to produce a recognising the cost effectiveness The Springvale Road Rail Separation better performance for the entire project of rail infrastructure. These business Project is a noteworthy follow-up to the team. Meanwhile, the WestNet Alliance conditions provide our business with a successes of our Middleborough Road has entered its 13th year of operation, unique opportunity to maintain our high Rail Separation Alliance with VicRoads. highlighting the success of our long-term levels of growth and we look forward to The project has seen us working in a collaborative approach with this client. another successful year ahead. challenging and intense environment in Both projects show the success we have 74 john holland ANNUAL REVIEW 08/092008-2009

Services Business Overview

were affected by market forces NBN/Telco, transport systems and during the 2008-2009 year. For defence/government. We are upskilling Communications, this was due to and repositioning the business to deliver a lack of spending within the wider more complex, turnkey projects backed telecommunications industry. For JHAS, by technical and process innovation. this was influenced by the dramatic Like JHAS, we are already seeing some slowdown in the aviation industry. In major benefits in this strategy and again both businesses we reassessed our it bodes well for a strong upcoming year strategic priorities and our service for the business. offering and during the latter half There have also been some major of the year we began to see the successes for Communications during benefits of these new approaches. the last year in both its traditional and Both businesses feature strong histories newer markets. Securing an extension in their markets and with our proven of the Inter Exchange Network Project project execution, value-add capability, with Telstra spoke volumes of our client focus, sophisticated offering relationship with this major industry and project management skills we player. Likewise, we are developing a are looking forward to a buoyant and similar collaborative relationship with exciting 2009-2010. Transgrid through the Communications JHAS maintained its focus on giving our Upgrade and Replacement Program. customers the best value for money in There is little doubt that the National the aviation sector, whilst broadening Broadband Network rollout is the next its market capabilities. This resulted in major industry-wide investment and we some strong contract wins including are currently identifying and establishing the extension of the Tiger Airways partnerships to place ourselves at the agreement, growth in line maintenance forefront of the industry in anticipation It has been a year of consolidation for international airlines, exclusive of this work. and repositioning for John Holland’s support for Virgin Blue Embraer Aircraft 2008-2009 has been one of challenges Services business. Throughout the and a line maintenance contract for for John Holland’s Services business. year we have refocused our broader Strategic Airlines across a number of However, our two businesses have an business offering and restructured cities, whilst work for Jetstar continues established history in collaborating with our two individual business units to grow strongly. our partners to effectively deliver a wide to develop a targeted approach to In the two years since the acquisition range of projects. This approach will not the communications and aviation of JHAS we have seen a three-fold waver in the coming year and we believe services sectors. This brought a move increase in the size of the business. that this underlying strength in delivery, away from facilities maintenance We are proud of being Australia’s the quality of our people and our new through the sale of our stake in the leading independent provider of aviation strategic vision will position us well for Defence Maintenance Management maintenance services and are building an exciting year ahead. shareholding as well as the handover momentum as we move into the new of our responsibilities at the Mid financial year. North Coast Correctional Centre to NSW/ACT Region. This has created Our Communications business has an exciting platform for growth in the also undergone a major strategic shift, year ahead. beginning with the rebranding of the David Harvey business from ‘Telecommunications’. Executive General Manager, Services There is no doubt that both our Our Communications business is now Communications and John Holland focused on three market sectors of Aviation Services (JHAS) businesses 75

> Rajesh Valji and Adrian Lane, Virgin Blue Heavy Maintenance Alliance, Victoria (bottom left) > Rapid Growth Project 4 (Newman Hub), Western Australia (bottom right)

“Throughout the year we have refocused our broader business offering and restructured our two individual business units to develop a targeted approach to the Communications and Aviation Services sectors.” 76 john holland ANNUAL REVIEW 08/092008-2009

John Holland Aviation Services

> Tylle Frizzell and Steve Lekkas, Jetstar Airways Overnight Maintenance, Melbourne Airport, Victoria

General Manager Key Projects Milestones Andrew Henderson Air Pacific Heavy and Secured Virgin Blue E-Jet revenue Line Maintenance, Embraer Heavy Maintenance Jetstar Airways Overnight Contract, expanded port $44 million Maintenance, Menzies service coverage across Ground Support Australia, finalised five year Equipment Maintenance, agreement with Strategic RAAF Instrument and Airlines, secured new Oxygen Contracts, Tiger international accreditation, Airways Comprehensive carried out the deepest Maintenance Contract, heavy checks on B737 Virgin Blue Heavy New Generation aircraft Maintenance Alliance. Australasia has seen.

< Heritage “We continue to build on the scope and coverage of our services across Australia, reflecting the early goals of Ansett Aviation Engineering Services.” > Horizons “With our depth of capabilities, responsiveness to client needs and commitment to the highest levels of quality, we continue toward our goal of being Australia’s leading provider of aviation maintenance services.” 77

There is no doubt that the 2008- their fleet of Boeing B737N ew Generation clients and contracts and are providing 2009 year saw John Holland Aviation aircraft and Qantas Airways for heavy maintenance services to Virgin Blue, Services (JHAS) dealing with maintenance on some of its fleet of Tiger Airways, Jetstar, Air New Zealand, difficult market trends. The aircraft Boeing B737 300F freighter aircraft. Singapore Airlines, Our Airline, Strategic maintenance repair environment In early 2009, JHAS was awarded the Airlines, Qantas, AirAsia X, China was directly impacted by the global contract to provide line maintenance Eastern, the Australian Defence Force financial crisis, and our business services to Strategic Airlines’ A320-200 and Menzies Aviation, amongst others. has shown resilience in weathering and A330-200 aircraft in our Melbourne, JHAS has one of the most experienced this storm. In response to these Sydney and Perth facilities. We secured teams of licensed aircraft maintenance market forces we have increased a 10 year contract to carry our heavy engineers and one of the widest the depth of our offer, capability maintenance on Virgin Blue’s full fleet accreditation coverages in the region. and organisational skills to create of Embraer jets, strengthening our Over the last year we have seen our a responsive business model relationship with this major player in well placed to take advantage service offering spread throughout Australian aviation. JHAS is the dominant the major ports of Australia including of the upswing in the Australian provider in the Asia Pacific region for maintenance and repair sector. Coolangatta, Adelaide, Melbourne, Embraer maintenance. Sydney, Brisbane and Perth. As the Despite the economic forces within our 2008-2009 has seen some difficulties for maintenance repair industry begins to industry, JHAS has secured a number of our industry, but we have not wavered resurge in line with the broader financial new and exciting contracts and partners. from maintaining our reputation as recovery, JHAS is well positioned to In the second half of 2008 we were Australia’s premier fully independent improve our already envious title as successful in signing with Air Pacific to maintenance and repair organisation. Australia’s premier MRO and to exceed provide heavy maintenance services for We have built an impressive list of forecasted growth. 78 john holland ANNUAL REVIEW 08/092008-2009

communications

> Rapid Growth Project 4 (Newman Hub), Western Australia

General Manager Key Projects Milestones Paul Gallo BHP Rapid Growth Project Extended Telstra Inter 4 (Newman Hub), Cronulla Exchange Network contract, Rail Line Duplication established relationship Alliance, NSN : VicTrack based delivery model Digital Train Radio System, with Transgrid, delivered Telstra Inter Exchange upgrades to John Holland’s Network WA/SA /NT information technology 2008-2010, Transgrid infrastructure, developed Communications Upgrade business partnerships for roll and Replacement Program. out of National Broadband Network, implemented fully integrated CRM system.

Adiamcommy nos deleniat ing nis am atum quate magna facillam ent conse molumsan ullam, velestrud eriurem dolorpe rilit, sit euissi. dolorem zzrilla alit nonsequis nis nos alit elessequis ad euip eui el exeros dolore Vullan utpat. Ut aliquis alismod dignim at verosto dolore dolor secte corerostie velenit ut prat la facil in volore magna et init, quam iurerci eriure te feugiam vel iriustrud dio odit nismolesto feummodio dunt ulluptate ting ero velesto et, se tie deliquat ad magnit dolobortie dolorper adio consenibh ex odolorpero et utat. Em elissi. autpatuer iriliscin venibh et, si tis nibh ex elisi. Faciduip et wisi. Iriurer aesequat adiam ea am irit dio delis nulla faciliquat. Uptat, vendreet, vel utem in ullan hent eugiam, volortio dolore magniatie Henim il incillam zzrit iureraesed vulla feugue magnibh eu faccum dolore del eumsan ut ad ex etuerat, velisit modolobore molum dolor sed tionseq essit, quatum dignis ent inismod oluptat adipsustie delis nibh el eugait ilit landit uationulput la commy nim eugiam,< Heritnonsenitage “adO magnimur in veldu iustrudstry er has relutach wisim ezzriuscd iduisl eu facing esequat velendit ut iril utate dolor si. Enim erciliq seniscilla consequam amet utet, quip nullut ulla aliquat, vulput iurem ectem uismodion et aute mod enit aut aliquat,a sh orterostis-te augaitrm P augaitinn acad esenibhle in eugait the rolloudolore dolortismodt of wir duntele prat,ss venis nisi quat. netwoadiam,rks venisi.across Australia. Unlblaoreike te ma feuisn augaity o fpraesequamet our compeIgnimtito iuscilrs ,esequisl we ar euguerose re autpo laorsiti ondoloreing moloreour verbu ilitsi autpatness ullaore fo r Met alis nulput iriusti aut ulla consequ issequisi tie eugiam faciliq uissit irit lortinim quat. Ros augiamcommy nis etum velis nit prat. onsequat volor iusto corer sectemw ilito rk thatiure eliquatio will elit enulputpat.merg Uet inisin aliscinthe future.” illa feugait ut adit ad te faccum quip el et nonsequip ex el in velit lutpat ad Met alis nulput iriusti incin henibh eugiamcorem velesequat,> H orizontatum iniss “diat.Ou Ornse br vulputatoad lutene accumd diversification, combined velessi. with ounostrudr flex eugiamibi euguerclity, ex illuptatpe rialit,en ce Uastrudnd f dito verat.cu sDunt on adigna faci veliquis dolent venibh ex eugue venis bla feugait prat eraessed magnism Ud miniatio el diam nonse magnisi nnovation allows us to deliver a wider range of dolore magnim dolor sum quatumsandre odoloboreet vel exero dunt wisi. elendip etuer suscil dipit vel utatumpr amo jects to a broader set of clients.” section 79

> Steve Greenwood, Seven Hills Cleanroom Facility, New South Wales

TheIl delenibh 2008-2009 ea commy year nonsedhas been tatio one customerdolorem quam, base, sisas wellaut laas con a growth vulput Nminetwork hendit project praesti with onsequi Telstra. ssendit This volorti ofodipsummy transition num for Johndolor Holland’ssed te feugait inip ourero geographicalod erit prat alis profile autpate with dolore works willnisiscillum take the do lifespan odolobo of rerat.that project Ut aut adio Communicationsnons amconul lummolo business. bortion The estio first rangingfeugueros from nulput Tasmania praesequat, through quatie to toexeros 10 years num. and is testament to the halfdolobore of the tat year delenibh saw theeummolorer business northernfaccum dunt Western la conum Australia. aut num Our ipfocus ea relationship we have with this important rebrandiliquatum itselfquis nostoto better con alignvelit vel with our oncommolobore the rollout of faciliquate the Tasmanian velit vulla National aut client.Met alis Likewise, nulput weiriusti are well on our way owndolesting broadened ea feu feugiam capabilities illum delin the ex Broadbandillupta tumsand Network iamet, was suscil confirmed in hent et, toDuisim establishing dipsusci a tesimilar cons affiliationnos with NBN/Telco,elenisi blaor sustrudtransport molorem systems ex ecteand withvelenibh the announcementet velissim in ute of volorperilit our work with Transgriddolesequam, through ver alit our nos new, atisl relationship incip ent defence/governmentmagnibh eu feuisi. sectors, and localpraestrud contractor magnibh Nu eugaitEnergy la in feumsan its delivery basedute facillaor Communications ing eu facip erat.Upgrade Mod andtat am Delour doloreetteams and lor autemclients acipis have nummodobenefited ofet thelut nullam, Cambridge veliquissisi to Midway blaorem Point ercilit Replacementzzriuscilis at adigna Program. aut aliquat. commyfrom this nim closer zzriurem alignment zzriure tomagnibh our core pilotlum accumproject dio in Hobart. coreet, Oquat.ur approach Ut vulla Internally,»» Eliqui blaorpewe have raesed placed diatisl considerable utem et,business quis aut capabilities. utet velent lobor Alongside sequi te this offacillum partnering niat, consectewith local tesuppliers tatue facin and et focus»» inisit on dipisiup-skilling ent nullaortisit our pre-contracts venis broadened offering to our clients, independentpraesto consed selection modiat of vel vendors in esequi in bla tisl in vullam adiat adiamco nullam and»» nostis business eum development zzrit vel ulputat. groups in dolorwe have irit nostrud implemented tat. Gait our el inown henis eu Tasmaniafeuis endiat allows augueraessi us to bring blan the erostrud world’s line with our goals of expanding the faccumproject zzritdelivery eum process,dunt wiscin significantly utpat. bestdo od technology dunt vullaore and con innovative utpat nim solutions dolore rangeIrit ulla and feu feummodolorelocation of our projectsminiamet Duisit,increasing quismodignis both the alit fields aliscipis in whichea we tofacin this venim project ing while ea augait retaining iurem the vullam local throughoutalisis ea feu Australia.faccumsan This ullaorpero has seen cortis feugaitoperate utpat. and theUt adipit effectiveness vel utat. Duipit, of our knowledgeexercillut iusci of ourerosto partners. eui bla faccum usnostrud developing dunt iril important er in velismodit, opportunities suscipis businesscommodo to lorper deliver alit aciduisin those er fields. am Lditike atem many iriure of our molut fellow ing businesses,el ex elese tate andendrem relationships euipit velit in ip areas ero conullamet such as the Thezzrilismod rebranding te tat. of E sequatour business luptat. has Ut weercidunt have utat.seen Usignificantgait pratio elbenefits dipit lore in Nadational minisit Broadband Del doloreet N etworklor autem rollout, acipis the occurredprat. Agna in faccum parallel velto ourullam growth inci blam, strengtheningmodignim quis long-term eraesto odiamcortin relationships ulla mostnummodo pivotal commy project nim in ourzzriurem sector zzriure for a intocons new aut andvendre exciting dolortin sectors. vulla coreThis withfacipit our euis clients nim euand faccum this continued niam, quatie with numbermagnibh of et, years quis andaut uteta major velent focus lobor for yearfeugueriure has seen del an illummy expansion nullam in et,our sum thefeugait, extension quis adigna of our consequat,Inter Exchange sustrud oursequi business. te tisl in vullam adiat adiamco tate veliquat vel eugue el ullutpat. Ut lute nullam dolor irit nostrud tat. 80 john holland ANNUAL REVIEW 2008-2009

Sir John Holland 1914 - 2009

In 1968, the Jindabyne Pumping Station and the Talbingo Diversion Tunnel were completed as part of the Snowy Mountains Scheme. Later, in 1974, the company would play a significant role in rebuilding Darwin after Cyclone Tracy, and in 1975, Sir John was called on by then Tasmanian Premier Sir Eric Reece to rebuild the Tasman Bridge in Hobart. In 1980, John Holland was appointed joint construction manager for Australia’s new Parliament House in Canberra. The project would be one of the last Sir John would oversee in his role as Chairman of the company. Sir John Holland retired as Chief Executive in 1975 and from the Board, as Chairman, in 1986. In 1973, he was created Knight Bachelor and was awarded an Honorary Doctorate Born in 1914 and raised and educated and power station plant at Fairfield in of Engineering at Monash. He was at Flinders on the Mornington Victoria – in 1950. Soon after, in 1956, awarded the Peter Nicol Russell Peninsula, Sir John Holland attended Sir John would oversee the design and Memorial Medal in 1974, the Kernot Frankston High School before construction of the Sorell Causeway Medal in 1976, and the Consulting undertaking a civil engineering in Tasmania, the company’s first Engineers Advancement Society Medal degree at Melbourne University. venture interstate and the first major in 1984. He became a Companion An engineer with Commonwealth Oil prestressed concrete bridge to be of the Order of Australia in 1988 and, Refineries just before the Second World built in Australia. in 1991, was appointed Honorary War, in 1939 he joined the Australian In 1958 and 1959, work began on Fellow of The Institution of Engineers Army’s Engineering Corps and served two landmark projects in Melbourne – Australia. In 2001, he received the in the Middle East, Greece and the the Sidney Myer Music Bowl and the Distinguished Constructors Award from South-West Pacific. Returning home South-Eastern Freeway. The Bowl was the Queensland University of Technology after the war, Sir John worked with BP the first major cable-supported structure and the Australian Constructors Australia until forming John Holland & of its type to be built in Australia and Association Award for Distinguished Co Pty Ltd in 1949. was opened by Prime Minister Robert Service. Finally, he was appointed The company began trading on 16 May Menzies on 13 February 1959. The Honorary Fellow of the Australian 1949, drawing heavily on the values South-Eastern Freeway was the first Academy of Technological Sciences instilled in Sir John during his service freeway to be built in Australia and and Engineering in 2004, a rarely in the Second World War. Courage, was completed three months ahead of awarded honour. initiative, fairness and leadership, along schedule in mid 1961. Sir John Holland has left an indelible with a commitment to innovation in In 1962, the award-winning Captain mark on Australian engineering and project delivery, became the central Cook Bridge, linking Sans Souci and construction. The company’s major tenets of the business. Taren Point over the Georges River projects over the last 60 years stand as John Holland & Co Pty Ltd won its in Sydney, would further advance the a lasting legacy to his contribution and first major civil engineering project – application of prestressed concrete commitment to excellence. He will be the construction of a water treatment technology in sophisticated sorely missed. bridge construction. www.johnholland.com.au For additional copies of the 2008-2009 John Holland Annual Review, email [email protected] or visit our web site. John Holland has taken all reasonable care in preparing the 2008-2009 Annual Review (the ‘Review’) and believes it is correct in material respects. However, the Review is intended only to provide general and summarised information in relation to John Holland’s activities and is not intended to be comprehensive or advisory in nature. John Holland does not, in any way, hold out, represent or warrant the accuracy or completeness of any of the information contained in the Review and readers must not rely upon or act on the basis of any such information. John Holland is not responsible in any way for any cost, loss, damage or other liability of whatsoever nature, which may directly or indirectly be suffered by any person, by way of reliance on any of the information in the Review. john holland annual review 2008-2009

heritage to www.johnholland.com.au horizons heritage to horizons

annual review 2008-2009