ANNUAL REPORT 2019 l20 Statement of compliance Hon. Ben Wyatt MLA Treasurer 11th Floor, Dumas House Havelock Street West Perth WA 6005 Dear Treasurer Economic Regulation Authority 2019/20 Annual Report In accordance with section 61 of the Financial Management Act 2006, I hereby submit for your information and presentation to Parliament, the annual report of the Economic Regulation Authority for the financial year ended 30 June 2020. The annual report has been prepared in accordance with the provisions of the Financial Management Act 2006, the Public Sector Management Act 1994, and the Treasurer’s Instructions. Yours sincerely, Nicola Cusworth Chair 2019 l20 Contact details Address Level 4, Albert Facey House 469 Wellington Street, Perth WA 6000 Telephone 08 6557 7900 Email
[email protected] Website www.erawa.com.au Accessing the annual report The 2019/20 annual report and previous reports are available on the ERA’s website: www.erawa.com.au. To make the annual report as accessible as possible, we have provided it in the following formats: • An interactive PDF version. • A text version that is suitable for use with screen reader software applications. This report can also be made available in alternative formats on request. National Relay Service TTY: 13 36 77 CONTENTS 02 Statement of compliance 26 Corporate Services 03 Contact details 26 Records management 03 Accessing the annual report 27 Key performance indicators 04 Contents 28 Financial performance 05 Overview 29 Significant issues affecting the agency 05 Our values 30 COVID-19 06