STUDENTS RIGHTS AND RESPONSIBILITIES

The policy applies to all students enrolled into one of the language programs at Tamwood International College. The policy is implemented on campus and during school activities. Any breach of this Policy should be delivered to the Dispute Resolution Officer who will review it and make a final decision.

1. RIGHT: to be entitled for services as set-out in the Student Enrolment Contract, including all the applicable terms and conditions RESPONSIBILITY: to get familiar with the contract, comply with all the terms and conditions set out in the Contract; to pay all the fees as per the payment plan set out in the Payment Plan section of the contract

2. RIGHT: To change or cancel a program or an additional service and be entitled for a refund in certain situations

RESPONSIBILITY: To make themselves familiar with the cancellation/refund policy and notify Tamwood of any changes in the program composition, in timely manner

3. RIGHT: to have access to publicly available policies and school rules

RESPONSIBILITIES: to familiarize themselves with the publicly available documents and comply with students’ policies and procedures

4. RIGHT: to be issued and have further access to the transcript and credentials

RESPONSIBILITY: to complete the requirements for the graduation

5. RIGHT: to have a safe environment, and environment free from discrimination and harassment.

RESPONSIBILITY: to consider everyday hazards, make themselves familiar with safety procedures and fire alarm instructions, and act accordingly; to respect and treat everyone equally, report any inappropriate behavior evidenced to the Campus Manager and abide by the Tamwood Anti- Discrimination Policy; to respect other people’s opinions

6. RIGHT: to be fairly evaluated and be able to appeal the test results

RESPONSIBILITY: to participate in all required assessments, and to make themselves familiar with the appeal procedure

7. RIGHT: to have an established schedule of the classes and be notified of any changes.

RESPONSIBILTY: to come to class on time, notify Tamwood of any expected absence; check the community board regularly to get informed about schedule changes.

8. RIGHT: to the confidentiality of their progress report and assigned grades

RESPONSIBILITY: respect other students’ confidentiality 9. RIGHT: to have equal access to the school facilities and equipment during the hours of operation

RESPONSIBILITY: to respect the school’s property and get familiarized with rules and policies concerning when access to the property is denied (e.g. absenteeism policy, English-only Policy, etc.)