4500 Worth Street Philadelphia, PA 19124 Phone: 215.948-9285 Ext 104 Fax: 215.948-9284 Email: [email protected] Web: www.manufacturingonline.org
Shawna R. Baggett
Objective: My work experience has been focused in secretarial, inventory and customer service, where I have held various responsibilities. I am very proficient on many computer software systems and am a quick learner.
Qualifications: Computer/ Software Systems Experience Wilke-Thorton software program Microsoft Office Peachtree Accounting software AS-400 (MAPICS/BPCS) Quickbooks Lotus Notes CCC Pathways Audatex
Employment Hawk Services December 2009- July 2014 Secretary/Customer Service -Answer phones and schedule appointments; manage office and handle all payments for services rendered; prepare bank deposits and write checks for out-going bills; follow-up on estimates and confirm next day’s appointments, schedule and follow up on all service calls, log all customer information into data base, purchasing, maintain inventory, placed special orders for custom parts
Rob’s Automotive February 2008- September 2008 Administrative Assistant - Entered invoices for materials received into computer system; crossed estimates and supplements ; spoke with customers, dealerships and insurance companies about status of vehicles and questions on repairs
Jones Apparel Group June 2006- May 2007 Allocator - Allocated materials to customer orders per priority and requirements; coordinated with customer service to make sure requirements were met and orders filled
Hygrade Metal Moulding March 2004- September 2005 Inventory/Production Clerk - Entered daily production from plant production sheets, receipt of materials, applicable production data into Excel spreadsheets for Production Manager; daily cycle count of inventory; filing
Victaulic Co. of America November 2000- August 2003 Data Entry Clerk - Entered part codes and bills of materials from production drawings; Filing, data entry; participated on cost control board; interfaced with engineers on questions and problems with production drawings
United States Air Force July 1996- November 1998 Munitions Systems Specialist Managed custodian accounts; removed munitions from trucks, and stored in facilities according to classification; delivered munitions to flight line per aircraft requirements
References Available upon request.