Key Performance Indictors for Learning Skills & Tutorial Program Department
KPI – A Tutoring Programs # of tutors and hours of tutoring
KPI – B Beacon Program
KPI – C Instructional Assistant HS 92 Services to students
KPI – D Documented hours of services (positive attendance)
KPI – E Tutees successful Course completion rates compared to general student population
KPI – F Tutees persistence rates compared to general student population Sacramento City College’s Tutoring Programs
Learning Skills and Tutoring Program, LRC
Sp. 2001 Fall 2001 Sp 2002 Fall 2002 Sp 2003 Fall 2003 Sp 2004 Fall 2004 Sp 2005 Number of Tutors 56 55 57 49 44 38 51 46 45 Subjects Hours/ Hours/ Hours/ Hours/ Hours/ Hours/ Hours/ Hours/ Hours/ Wee Wee Wee Week Wee Wee Wee Wee Wee k k k k k k k k Anthropology 4 8 11 9 7 4 4 2 5 Art 0 0 3 2 0 0 11 0 0 ASL 21 22 27 19 19 18 16 20 20 Biology 10 10 17 10 12 8 18 8 6 Cantonese 4 3 0 0 0 0 0 0 0 Chemistry 26 9 30 20 29 9 21 12 18 Economics 4 0 3 0 2 0 0 0 0 English/ESL 40 69 55 92 120 57 71 71 79 French 16 12 14 6 4 5 9 14 15 Geography 0 0 4 0 0 0 0 0 0 History 6 3 8 14 2 6 12 0 3 Japanese 11 14 6 5 12 14 10 14 12 Mandarin 5 3 0 0 0 3 0 0 0 Mathematics 69 91 95 96 89 71 107 114 112 Philosophy 9 19 26 27 12 7 16 14 12 Physics 14 0 0 11 4 0 0 4 6 Political Science 0 0 0 0 1 6 6 6 0 Psychology 10 0 0 12 8 0 8 2 0 Russian 2 4 5 5 6 2 0 0 0 Spanish 29 33 22 25 20 17 21 20 14 Statistics 11 2 5 0 19 10 12 14 10 Vietnamese 4 6 6 8 2 5 2 4 7 Total HRS/WK 295 308 337 361 368 242 344 319 319 Occupational Tutoring Labs
Sp. 2001 Fall 2001 Sp 2002 Fall 2002 Sp 2003 Fall 2003 Sp 2004 Fall 2004 Sp 2005 Subjects Hours/ Hours/ Hours/ Hours/ Hours/ Hours/ Hours/ Hours/ Hours/ Wee Wee Wee Week We Wee Wee Wee Wee k k k ek k k k k Accounting 20 25 20 20 20 20 36 35 40 Aeronautics 4 0 0 0 0 0 0 0 0 Cosmetology 0 0 4 6 0 0 0 0 7 Dental Hygiene 0 0 14 5 0 6 0 0 8 Electronics 0 0 6 0 0 3 0 0 4 Engineering Design 0 0 3 4 8 6 0 0 0 Tech Family & Consumer 12 10 12 12 14 14 22 10 23 Science Graphic 11 15 0 5 5 4 0 0 0 Communications Nursing 0 0 4 0 0 0 8 0 0 Photography 10 0 0 0 0 8 8 8 12 Railroad Operations 8 6 5 0 6 0 0 0 0 Typing 13 30 27 22 23 4 8 5 4 TOTAL 78 86 95 74 76 65 82 58 98
Outreach Centers
Sp. 2001 Fall 2001 Sp 2002 Fall 2002 Sp 2003 Fall 2003 Sp 2004 Fall 2004 Sp 2005 Center Hours/ Hours/ Hours/ Hours/ Hours/ Hours/ Hours/ Hours/ Hours/ Week Week Week Week Week Week Week Week Week
Davis 10 10 2 5 14 3 2 6 6 West Sac 6 0 6 10 9 1 6 0 0 KPI-B Beacon Group Tutoring
Fall 1996 Fall 2000 Spring Spring Spring Spring 2002 2003 2004 2005 Number of 4 35 40 37 35 39 Beacon Tutors Number of 6 39 46 44 46 53 Beacon Groups Number of 74 316 464 208 308 348 Beacon Students Number of Courses offering 2 21 32 23 22 33 Beacon Tutors
The number of Beacon Tutors decreased in Spring 2003 due to a $5,000 reduction in the Beacon Budget. There were nearly as many groups in Spring 2003 and Spring 2002, this is because several tutors tutored more than one group.
Disciplines Fall 1996 Fall 2000 Spring Spring Spring Spring offering Beacon 2002 2003 2004 2005 Tutors # of # of # of # of # of # of groups groups groups groups groups groups Art 0 0 4 0 1 1 ASL 0 2 3 5 12 6 Biology 0 1 1 1 0 4 Business 0 0 1 0 0 0 Chemistry 4 14 14 19 20 23 CIS 0 2 5 4 0 0 English 0 1 1 0 1 0 ESL 0 2 2 2 2 2 Engineering 0 0 0 0 1 2 French 0 0 1 0 0 0 Geography 0 0 1 0 0 0 History 0 3 2 3 2 4 Math 2 13 7 9 6 6 Psychology 0 0 0 1 1 5 Statistics 0 1 2 0 0 0 TOTAL # of 6 39 46 44 46 53 Beacon Groups
TOTAL # of 2 9 13 8 9 7 Departments
KPI – C Learning Skills and Tutoring Program Instructional Assistants
Semester Human Services 92 Prerequisite Skills Course Enrollment Number of contacts with Students Fall 1997 5 Spring 1998 19 Fall 1998 15 Spring 1999 11 Fall 1999 10 Spring 2000 8 Fall 2000 7 Spring 2001 18 Fall 2001 18 Spring 2002 43 374 Fall 2002 68 523 Spring 2003 107 897 Fall 2003 80 604 Spring 2004 60 440 Fall 2004 73 703 Spring 2005 68 618
Instructional Assistance Discipline Requests of Service # of Hours 2001-02 2002-03 2003-04 2004-05 2001-02 2002-03 2003-04 2004-05
Biology 0 11 9 63 0 4 3 21 Business 82 94 102 74 27 41 34 25 Chemistry 0 159 153 209 0 53 51 70 English 464 369 509 610 155 123 170 203 ESL 262 239 198 252 87 80 66 84 History 24 16 17 29 8 5 6 10 Math 500 729 499 431 168 243 166 144 Nursing 7 0 0 2 2 0 0 .7 Physics 32 1 11 .3 Psychology 12 5 4 1.7 Spanish 15 83 5 28 Others 3 51 14 31 3 17 5 10.3 1342 1668 1560 1790 450 566 521 598 KPI – D Positive Attendance (Documented number of hours of services provided in the Learning Skills and Tutoring Center)
Semester Positive Attendance Hours Fall 1996 4,022 Spring 1997 4,086 Fall 1997 3,552 Spring 1998 3,742 Fall 1998 4,547 Spring 1999 6,189 Fall 1999 3,980 Spring 2000 5,361 Fall 2000 5,074 Spring 2001 5,859 Fall 2001 4,486 Spring 2002 5,395 Fall 2002 4,819 Spring 2003 4,816 Fall 2003 5,156 Spring 2004 5,167 Fall 2004 3,705 Spring 2005 KPI – E Key Performance Indicators for Learning Skills and Tutoring Program
Successful Course Completion Rates
SEMESTER TUTORED ALL STUDENTS STUDENTS
Fall 2002 80.1% 64.2% (n=243) (n=20,147)
Spring 2003 73.4% 64.7% (n=142) (n=18,684)
Fall 2003 84.8% 78.6% (n=161) (n=19,604)
Note: Successful course completion rates are calculated by dividing the number of A,B,C, and Credit grades by the total number of all grades received.
Note: The rates include grades for all courses completed in the semester (i.e., not just those courses for which the students received tutoring services). KPI – F
Key Performance Indicators for Learning Skills and Tutoring Program Persistence Rates of students tutored
SEMESTER TUTORED ALL STUDENTS STUDENTS
Fall 2002 to Spring 2003 81.9% 53.8% (199 out of 243) (10,846 out of 20,147)