Organisation Profile

Position Title: / Regional Manager - Southern
Locations: / Richmond (head office) and Frankston
Functions: / Management, Clinical oversight
Reporting to: / General Manager
Direct reports: / FMP AOD Coordinator
Partners in Recovery Team Leader
Living Free Project Coordinator
Hours:
Tenure: / Full time
Initial contract till 30/6/2019

ORGANISATION PROFILE

The Stepping Up Consortium is a not for profit agency consisting of four organisations: Interact, Odyssey House Victoria, TaskForce and Youth Projects. Stepping Up provides high quality residential and non-residential drug and alcohol treatment services to clients and their families. Stepping Up provides locally integrated, person centred, and evidence based treatment to those whose lives have been affected by alcohol and other drugs.

Our vision is to be the leading provider of quality, innovative and high impact services for clients with complex needs at the intersection of the addiction, disability, mental health, unemployment and justice sectors.

POSITION OVERVIEW

The Regional Manager – Southern position is a new position to expand the Senior Management capacity of Stepping Up, and strengthen our local teams. The position provides high level clinical leadership, staff management, operations management, and partnership development across our AOD, mental health and justice focused teams. Major office locations supported are Frankston, Cranbourne, and Rosebud.

KEY RESPONSIBILITIES

Clinical leadership

·  Provide direction, support and clinical leadership (specifically in the AOD space)

·  Ensure staff receive the support and supervision necessary for them to contribute to the ongoing effectiveness of the team

·  Support the use of best practice principles in all clinical work such as Family Inclusive Practice, Dual Diagnosis Principles, Trauma Informed Practice, etc

·  Mentor a multidisciplinary professional team; provides secondary consultation to other staff and assists in the management of more complex client presentations

·  Act as a source of practice advice for staff in the Southern catchment on clinical and privacy matters, as well as client incidents

·  Maintains the implementation of Clinical Governance and Clinical quality improvement initiatives

·  Provide clinical and technical advice to other catchments as required.

Leadership and Staff Development

·  Contributes strategic insight into whole of Stepping Up initiatives

·  Act as the Stepping Up local leader in the Southern catchment through decision making, advocacy and representation at stakeholder meetings

·  Perform other staff management duties including recruitment, induction, probation review, supervision, coaching, performance review, and performance management as required

·  Provide leadership to the Southern region teams, promoting a culture that is consistent with our values, effectively communicating, leading team meetings, and attending management meetings

·  Manage the effective application of policies, procedures and systems for staff across the catchment (compliance against relevant Stepping Up policies, Government guidelines, Occupational Health and Safety and ISO9001)

·  Building local networks and partnerships.

Operations Management

·  In consultation with the General Manager make informed decisions in relation to operations and staffing

·  Ensure implementation and monitoring of program outcomes and performance levels

·  Manage client databases and prepare reports

·  Ensure services are efficient and effective

·  Other duties related to the operation of sites including management of colocations, contracts, and staff managed via other organisations.

Professional Liaison and Consultation

·  Create opportunities for meaningful client co-design and consultation

·  Lead the development of programs and interventions to address the needs of the client group

·  Develop and maintain collaborative and productive relationships with all key internal and external stakeholders, including government departments, subcontracted services, colocation partners, family services, mental health and primary health.

·  Maintain oversight of the catchment - develop and promote service opportunities.

KEY SELECTION CRITERIA

1)  Relevant health and or welfare Tertiary Qualification such as Social Work, Psychology, Counselling, Nursing, Allied Health Sciences, AOD, Management, or other relevant area of study desirable

2)  Certificate IV in AOD or completion of the core competencies (or able to complete within the first 12 months of employment- see Appendix A)

3)  Minimum of 5 years experience providing high quality clinical supervision to staff

4)  Minimum of 5 years experience providing management to staff and teams

5)  Experience in the provision of counselling, assessment and group therapy (preferably with AOD, mental health or dual diagnosis clients)

6)  Experience building and maintaining high functioning, cohesive and collaborative teams

7)  Understanding of the Victorian AOD and Mental Health service system

8)  Ability to work flexibly and take a problem solving approach in a dynamic environment

9)  Ability to communicate effectively and collaborate with clients, families, colleagues, stakeholders, Government and other service providers.

ESSENTIAL REQUIREMENTS

·  Satisfactory outcome of a confidential Police Check and Working with Children Check.

·  Certificate IV Alcohol & Other Drugs, or willingness to complete

·  Empathy for those whose lives have been affected by problematic alcohol and other drug use/ and or mental health disorders.

·  Possession of a current Victorian Driver’s License and willingness to travel within catchment and to Melbourne

·  Availability for some work outside of normal business hours (7pm finish one night per week)

·  Information technology skills, including proficiency in Microsoft Office suite.

·  Eligibility to work in Australia.

DESIRABLE REQUIREMENTS

·  First aid certificate

·  Current knowledge of OH&S practice

APPENDIX A

AOD Competencies

OHV requires people in clinical positions to have the following competencies (or their equivalent). Where people do not already have these competencies OHV will invest in the person’s professional development by providing them through its RTO.

The competencies required in the first 12 months of employment are;

·  CHCAOD001 - Work in the AOD sector – 4 days

·  CHCAOD004 - Assess needs of clients with AOD issues and CHCAOD009 - Develop and review individual AOD treatment plans – 6 days combined

The competencies required in the second 12 months are;

·  CHCAOD002 - Work with clients who are intoxicated – 3 days

·  CHCAOD006 - Provide interventions for people with AOD issues and CHCAOD007 - Develop strategies for AOD relapse prevention and management – 8 days combined

·  CHCAOD511C: Provide advanced interventions to meet the needs of clients with alcohol and/or other drug issues

Page 4 of 4

AOD Clinician, reviewed: January 2017