Further Particulars
This document includes information about the role for which you are applying and the information you will need to provide with the application.
1. Role details
Vacancy reference: 9101 Job title: Management Information and Performance Analyst Reports to: Senior Manager, Strategic Planning and Implementation Salary: £30,424 - £36,298 Terms and conditions: Academic Related Grade: G7 Duration of post: Permanent Working hours: Full time Location: Walton Hall, Milton Keynes Closing date: 11th July 2013 Type of application form accepted: Electronic Number of referees required: Three Unit recruitment contact: [email protected]
Human Resources HRG158 Issue 2 January 2010 Page 1 of 8 2. Summary of duties
Providing direct support to the Faculty’s senior leadership team, and other members of the senior management team, by providing management information (MI) and associated tools to support the monitoring, reporting and management of the Faculty’s business-as- usual and strategic performance.
Main duties As Management Information and Performance Analyst you will be expected to carry out the following main duties: 1. Conduct analysis and produce reports and tools (e.g. ‘dashboards’), from a range of data and information sources, to support the Faculty’s senior management team in managing the performance of their respective teams and to inform business decisions. 2. Collate and analyze data from information sources within and outside the University, take responsibility to undertake commissioning of new research and analysis in support of the Faculty’s strategic objectives and business needs, and interpret and present the information/analysis for dissemination to senior Faculty staff. 3. Provide regular (monthly/quarterly) reports, and presentations as appropriate, to the Faculty’s Executive Team and wider senior management team, summarising the Faculty’s operational and strategic performance and progress towards the strategic objectives and performance targets, including the highlighting of any significant adverse performance variances and risks/issues. 4. Establish and manage the Faculty’s ‘centre of excellence’ in exploiting in-house management information to provide insights and to support management decisions and performance management of the Faculty’s businesses, spanning academic research and scholarship, teaching programmes for UK and international students, and Executive Education programmes for UK and international corporate clients. 5. Work collaboratively with other University units (e.g. Information Office, Institute for Educational Technology) in harnessing the available in-house data sources and systems, and data analysis and analytics resources, to support the Faculty’s business and MI needs. 6. Develop and maintain a deep understanding of the key drivers of the Faculty’s strategic, operational and financial performance to help inform the Faculty’s strategy development, implementation planning and continuous improvement in the Faculty’s performance management processes and tools. 7. As a member of the team, contribute to the thinking behind the work of the team, its overall development and improvements to its performance, outputs and impact. 8. Deputise for the Senior Manager, Strategic Planning and Implementation, as appropriate.
The Team
The Management Information and Performance Analyst reports to the Senior Manager, Strategic Planning and Implementation, who manages a small team of two professional (academic related) staff with responsibilities for: . Facilitating the development of the Faculty’s strategy and business plan; . Supporting and overseeing the implementation of the Faculty’s strategy and business plan
Human Resources HRG158 Issue 2 January 2010 Page 2 of 8 and achievement of the associated objectives and performance targets; . Developing and maintaining a regime of systems, tools and processes to support the Faculty’s senior management team in actively monitoring, reporting and managing strategic, operational and financial performance; . Leading regular strategic assessments for each of the Faculty's UK B2C teaching programmes, and international B2C and B2B market and competitor analyses as required; . Leading and coordinating the programme of work to maintain the Faculty’s triple accreditation through timely and effective management of re-accreditation projects; and. . Supporting effective delivery of the Faculty’s strategic projects by ensuring the consistent application of best practice project and programme management; . Monitoring and reporting progress on each of the University strategic funded projects within the Faculty; and . Developing, managing and maintaining service level agreements with central service units (e.g. IT, Estates) to ensure that these services are delivered to support the Faculty and its business needs.
Human Resources HRG158 Issue 2 January 2010 Page 3 of 8 3. Person specification
Human Resources HRG158 Issue 2 January 2010 Page 4 of 8 Criteria Essential Desirable Education, i) A first degree or equivalent and i) Professional or qualifications evidence of professional development postgraduate management and training qualification
Knowledge, work and ii) Excellent information management ii) Experience of working in other relevant skills including the ability to gather, higher education experience analyse, interpret and present iii) Experience of qualitative and quantitative information conducting and/or from a wide variety of sources commissioning market effectively research and/or strategic iii) Previous relevant experience analysis within industry or the public sector in an internal corporate, business analysis, performance reporting, or similar function iv) Experience of designing and developing management information, measures and KPIs and utilising performance reporting and management systems, tools and processes (e.g. business performance reports, presentations, dashboards, scorecards) v) Experience in working collaboratively, across organisations and functions, to achieve performance objectives, outputs ad outcomes.
Skills and capabilities vi) Ability to think strategically and to identify the implications for the management of the Faculty's business performance vii) Excellent team working skills, including the ability to plan, schedule and manage a range of complex tasks viii) Ability to work independently, prioritise, work well under pressure and respond to change in a flexible and positive manner ix) Ability to interpret and analyse data to create meaningful and useful management information. x) Ability to understand the Faculty's business needs and develop appropriate management tools xi) Excellent interpersonal and (verbal and written) communications skills. xii) Flexible, adaptable and with initiative to adjust plans to meet new deadlines xiii) Think proactively about the implications of management information and analysis and, where appropriate, challenge assumptions xiv) Strong working knowledge of Microsoft Office applications xv) Excellent IT and numeracy skills Personal Qualities All staff are expected to: . Have a passion for the OU’s mission Human Resources HRG158 Issue 2 . Have a strong commitment to the January 2010 principles and practice of equality Page 5 of 8 and diversity . Comply with the University’s 4. Role specific requirements e.g. Shift working
None
5. About the unit/department
Faculty of Business and Law
The Faculty of Business and Law has a strong reputation as a high-quality and innovative provider of management and legal education. It brings together two Schools – the Open University Business School and the Open University Law School. Each year around 36,000 students enrol on the faculty’s business, management and law programmes.
The faculty received a rating of ‘excellent’ for teaching quality in the most recent HEFCE Teaching Quality Assessment. In the 2012 National Student Survey, the faculty’s satisfaction scores were 92% for Business, 97% for Management and 91% for Law.
The faculty has over 200 internal staff including around 80 central academics, 40 regional academics, 55 academic-related staff and 30 administrative support staff. Additionally, there are over 700 associate lecturers.
Much of the faculty’s research is organised around three research centres:
- International Management Practice - Responsibility and Regulation - Innovation in Teaching and Learning
The Open University Business School
The Open University Business School (OUBS) is accredited by AACSB, EQUIS and AMBA, one of only sixty business schools worldwide to have the quality of its teaching recognised in this way.
Sixty per cent of OUBS students study in the UK, the rest studying across more than 100 other countries, through a network of successful European and international partnerships.
The School has four departments through which academic staff are managed:
• Department for Accounting and Finance; • Department for People and Organisations; • Department for Public Leadership and Social Enterprise; • Department for Strategy and Marketing.
Departments provide curriculum leadership and contribute to research which takes place both within and across departmental boundaries. Department teams include academics who are practising leaders in their fields, visiting experts, specialist research staff and postgraduate students. The result is a dynamic, collaborative approach to business research and programme development that is engaged with the real needs of international business, industry and government.
Since the School was founded in 1983, more than 150,000 managers have studied at Certificate, Diploma or MBA level; of those nearly 23,000 have successfully completed their MBA and joined one of the three largest alumni associations for MBA graduates outside the
Human Resources HRG158 Issue 2 January 2010 Page 6 of 8 United States.
The School also offers a range of programmes in undergraduate business and management. The main qualifications are:
• Certificate in Accounting (professional undergraduate); • Certificate in Management (professional undergraduate); • Business Studies (undergraduate); • Diploma in Management (professional postgraduate); • MBA (postgraduate); • MPhil and PhD (research).
The School also has an Executive Education programme and has strong links with business and not-for-profit organisations.
Research within the Business School combines intellectual rigour and innovation with practical relevance. Its academics have substantial experience working jointly with business organisations and directing their findings to influence management practice. There is an active PhD programme with around 30 PhD students. Since first entering the Research Assessment Exercise (RAE) in 1996, OUBS has increased its research capability significantly, with external awards from Economic and Social Research Council, Engineering and Physical Sciences Research Council, Design Council, European Union, the private sector and internal sources. The RAE 2008 results recognised the high quality of the research activities and environment in the School. For the Business and Management submission, 80 per cent of the research outputs and the research environment were judged as internationally recognised or better (with 5 per cent judged as world leading). For the Finance and Accounting, 65 per cent was judged as recognised internationally with 10 per cent judged as world leading.
The Open University Law School
The Open University Law School began 15 years ago. It now has over 6,000 students studying law courses each year and leads the sector in part time distance learning in law. The Law School offers a law degree (LLB) and Masters degree in law (LLM).
Areas of research conducted by the Law School include human rights law and corporate social responsibility, medical law and medical ethics, sports law, family law, teaching and learning in law, criminal law and corporate manslaughter.
There is a Law Programme Director and a School Manager and there are around 250 Associate Lecturers and 25 central and regional law staff.
Further information about the Faculty can be found at www.open.ac.uk/business-school/
6. How to obtain more information about the role or application process
If you would like to discuss the particulars of this role before making an application please contact Mike Dutton on 01908 (6)59298 or email [email protected]
If you have any questions regarding the application process please contact oubs- [email protected]
Human Resources HRG158 Issue 2 January 2010 Page 7 of 8 7. How to apply
Complete the application form The form has been designed to give the information needed at this initial stage and allows candidates to be considered in an even-handed way. Covering letter Write a covering letter indicating why you are interested in this post and how you believe you match the Person Specification.
In this letter please set out :
a) Why you are interested in the post; b) How your skills and experience meet the criteria listed in the person specification.
Please use the essential and desirable items listed in the person specification as subtitles within your letter. In writing your letter, examine carefully the description of the role and analyse how your skills, knowledge and experience match with the requirements set out in the person specification. Please pick out specific examples from your experience which clearly demonstrate that you have the particular knowledge and capabilities required in the person specification.
Curriculum Vitae (CV): Please enclose an up to date CV with your application for employment. Please remove any information from your CV that might give an indication of your race, religion or belief, or sexual orientation, as these details are irrelevant to your application.
8. Where to send completed applications
Please ensure that your application reaches the University by: 11th July 2013 E-mail your application to: [email protected]
9. Selection process and date of interview
The interviews will take place 8 August 2013. Please also note that occasionally there may be a need for second interview.
The selection process for this post will include a brief presentation.
We will let you know as soon as possible after the closing date whether you have been shortlisted for interview. Further details on the selection process will also be sent to shortlisted candidates.
If you have not heard by 24 July 2013 you should assume that you have not been shortlisted for interview.
Applications received after the closing date will not be accepted.
Human Resources HRG158 Issue 2 January 2010 Page 8 of 8