Caribbean Export & Epa Implementation in The

1 www.carib-export.com

CARIBBEAN EXPORT & EPA IMPLEMENTATION IN THE CARIBBEAN SERVICES SECTOR (2011-2014)

Our Vision

To be internationally recognised as the leading driver for Caribbean private sector development.

Our Mission

To enhance the competitiveness and value of Caribbean brands through the delivery of transformative and targeted interventions in Export Development and Investment Promotion. 3

OVERVIEW

The Economic Partnership Agreement (EPA) is a permanent instrument of trade partnership between the Forum of Caribbean States (CARIFORUM)1 and the European Community (EC)2. The CARIFORUM-EU EPA, which was concluded on December 16, 2007 and signed on October 15, 2008, represents a culmination of three years of formal negotiations between the Parties.

In addition to other provisions, the EPA services between CARIFORUM and the provides a new long-term arrangement EU. for Trade in Services, because the Given the economic importance of the agreement allows for more favourable services sector to both the Caribbean opportunities and market access for and the EU, the volume of trade in regional export services to the European services between the two regions, Union (EU). The Agreement further and the inter-dependence of the offers an opportunity for the export of services sector with manufacturing services into the Dominican Republic and agriculture, the EPA inevitably (DR), as a result of the Regional includes rules for the treatment of Preference Clause, which ensures that service suppliers and the provision of the market access opening in services, services. Particularly, contractual service which the DR provided to the EU, is suppliers have access in 29 sectors, and also made available to its negotiating independent professionals in 11 sectors, partners in the Caribbean Community having met conditions set out in the (CARICOM), and vice versa. agreement. The EPA also provides asymmetry, As the regional agency, leading the whereby CARIFORUM opened up implementation the 10th European 65-75% of their markets focusing Development Fund (EDF) Regional on sectors with greatest impact on Private Sector Programme (RPSDP), development and where investment from March 2011 - December 2015 and technology transfer is required, across CARIFORUM, the Caribbean while the EU has opened up 90% of Export Development Agency (Caribbean its services market. Additionally, the Export) undertakes a range of Protocol on Cultural Cooperation, programme-based activities, which has establishes the framework for greater co-operation on exchanges regarding cultural activities, and goods and

1 Antigua & Barbuda, The Bahamas, Barbados, Belize, Dominica, Dominican Republic, Grenada, Guyana, Haiti, Jamaica, St. Kitts & Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, and Trinidad & Tobago. 2 Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and United Kingdom. 4

Caribbean Export and EPA Implementation in the Caribbean Services Sector OVERVIEW

implications for the application of the recipients of programming aimed at EPA regionally, given the 10th EDF’s providing increased access to finance, overall objective of contributing to the delivering training and certification, gradual integration of CARIFORUM strengthening regional networks, and countries into the world economy. facilitating the participation of firms in Specifically, Caribbean Export’s regional and international missions. development work in the services To date, under 10th EDF sector falls under the component of the implementation* Caribbean Export has Agency’s 10th EDF work programme, served 834 beneficiaries in the services which speaks to identifying and sector from 15 CARIFORUM States strengthening the region’s high potential through programme-based activities niche sectors to benefit from EPA aimed at supporting the development provisions. The creative industries, of the regional private sector and professional services, and specialised maximizing their opportunities to tourism are highlighted as target sectors benefit from the EPA. Through access in this arrangement, and have been to finance initiatives, Caribbean Export

Sectors Liberalised by the EU for Temporary Entry by Contractual Services Suppliers from CARIFORUM (Employees of Services Firms)

Legal Advisory (non-EU Law) Accounting and Book-keeping Taxation Advisory Architectural Urban Planning and Landscape EngineeringArchitecture Architecture Veterinary Medicine Medical and Dental Nursing, Physiotherapy, Paramedical Midwifery Integrated Engineering Computer and related Research and Development Advertising Management Consulting Market Research and Opinion Polling Services related to Management Technical Testing and Analysis Consulting Maintenance and Repair (after- Chef de Cuisine sales/after-lease) Translation and Interpretation Fashion Model Higher-education (privately-funded) Site Investigation Work Travel Agency and Tour Operators Environmental Entertainment (other than Tourist Guides audio-visual) Scientific and Technical Consulting

* March 2011 – December 2014 5

Caribbean Export and EPA Implementation in the Caribbean Services Sector OVERVIEW

has awarded grants totalling some €1.6 certification programmes, while 460 million to 74 services firms within service sector firms have participated the services sector. Further 300 firms in a series of export promotion and have benefited from training and development initiatives.

Sectors Liberalised by the EU for Temporary Entry by Independent Professionals (Self-employed Persons)

Legal Advisory (non-EU Law) Architectural Research and Development Engineering Urban Planning and Landscape Integrated Engineering Architecture Management Consulting Market Research and Opinion Polling Services related to Management Translation and Interpretation Consulting Computer and related 6

ACCESS TO FINANCE

Small and medium-sized enterprises (SMEs) are an essential element in the Caribbean region’s economic fabric, as they play a crucial role in furthering growth, innovation, and prosperity.

Unfortunately, these enterprises are flagship reimbursable funding facility greatly challenged in accessing the that is specifically designed to provide capital they require to expand their financial assistance to legally registered business due to the inaccessibility firms, individuals, and business support of financing from local banking organisations (BSOs) that have the institutions, as well as the existence potential to export their products and of adverse lending conditions. These services. circumstances not only impede SMEs in their growth, but also have negative Further, the objective of the Scheme consequences for innovation, self- is to open new markets, in particular sufficiency, and macro-economic to capitalise on the benefits of the resilience at local and regional levels. CARIFORUM-EU EPA, or any other bilateral or multilateral arrangement Targeted support, such as the Direct signed by the region within the Assistance Grant Scheme (DAGS), region or with African Caribbean seeks to address some of these and Pacific (ACP) or EU partners; challenges directly at the firm level. foster intra-regional cooperation to The DAGS is Caribbean Export’s enhance productivity and capitalise 7

Caribbean Export and EPA Implementation in the Caribbean Services Sector ACCESS TO FINANCE

on economies of scale; and promote firms represented 13 CARIFORUM programmes which will impact on States (Figure 1), with 52% being underdeveloped areas or disadvantaged female-owned firms. Awardees sectors within the region. operate within the Creative Industries, Following the Calls for Proposals under Health and Wellness, Information the 10th EDF RPSDP, 74 firms within and Communication Technologies, the services sector were awarded grant Professional Services, and Tourism contracts totalling €1,626,526.11 sectors (Figure 2). The full list of or 28% of the funds awarded. The grantees is available at Appendix 1.

Figure 1: Allocation of Direct Assistance Grant to Service Sector Firms by Country

Antigua & Barbuda 7 Barbados 13 Belize 1 Dominica 3 Dominican Republic 3 Grenada 4 Guyana 1 Jamaica 14 St. Kitts & Nevis 4 St. Lucia 8 St. Vincent & The Grenadines 7 Suriname 1 Trinidad & Tobago 8

Figure 2: Direct Assistance Grants Awarded by Industry to Services Sector Firms

Business Support Tourism Organizations Information & Communication Technology 8% 17% 5%

Professional Services Health & Wellness 7%

19%

44%

Creative Industries 8

TRAINING & CERTIFICATION

SMEs are increasingly gaining prominence as significant engines of innovation and employment generation, and as such the development of these enterprises has emerged as a key instrument in regional poverty reduction efforts. Therefore, enhancing the environment within which SMEs interact with the economy is central to stimulating continuous growth and development. Consequently, it is crucial to strengthen the human and institutional capacities of these firms in order to take advantage of trade and investment opportunities.

The primary assets of any firm, (Table 1) to firms and BSOs operating especially SMEs, are their human within the services sector. A total of capital. These assets are even more 300 firms across five industries (Figure valuable in the knowledge-based 3) from 15 CARIFORUM countries economy, where intangible services and (Figure 4) have benefited from these variables are of growing importance. programmes to date; 62% of these were Augmenting the capacity of SMEs, female-owned firms. Caribbean Export through a focus on human capital, is delivered these training and certification a priority for Caribbean Export as this programmes to provide members will not only improve the skills of the who trade in services with a range of overall population but also stimulate requisite skills in an effort to not only continuous productivity within firms enhance their institutional capacity, but and, ultimately, drive economic growth. also meet the various requirements for successful leveraging of the benefits of The Agency provides viable SMEs and the CARIFORUM-EU EPA, and gaining entrepreneurs, in select industries, with entry into the European markets. the training and certification they need to expand their markets and diversify their exports. In essence, Caribbean Export enables firms to strengthen their ability to compete in the global market. This facility is also extended to BSOs to help them to strengthen their own capacity to serve the regional private sector. CARIFORUM firms and BSOs participate in training related to: investment promotion, grant proposal writing, management consulting, export marketing, brand development and packaging, trade information, and intellectual property rights, among others. During the current EDF programming, the Agency has delivered a range of training and certification programmes 9

Caribbean Export and EPA Implementation in the Caribbean Services Sector TRAINING & CERTIFICATION

Table 1: Training and Certification Programmes Delivered to the Services Sector

Brand Development and Packaging Export Marketing Training Workshop Intellectual Property Workshop BSO Benchmarking Assessment Management Consulting Training Training Productivity Network (ProNET) CAFEIN EPA Workshop Training Copyright and COSIS Workshop Services Go Global Training of Cr8 Songwriters Workshop Trainers CSWA Service Providers Workshop Trade Information Training Grant Proposal Writing 10

Caribbean Export and EPA Implementation in the Caribbean Services Sector TRAINING & CERTIFICATION

Figure 3: Services Sector Firms Participation in Training and Certification Programmes by Industry

BSOs

Toursim

10% 10% Creative Industries

32% 32%

16% Professional Services Health & Wellness 11

Caribbean Export and EPA Implementation in the Caribbean Services Sector TRAINING AND CERTIFICATION

Figure 4: Service Sector Firms Participating in Training and Certification Programmes by Country

Antigua & Barbuda 25 Bahamas 31 Barbados 32 Belize 19 Dominica 36 Dominican Republic 25 Grenada 11 Guyana 18 Haiti 5 Jamaica 27 St. Lucia 27 St. Vincent & the Grenadines 21 Suriname 6 Trinidad & Tobago 17 12

EXPORT DEVELOPMENT & PROMOTION

Caribbean Export plays a critical role in the promotion of economic development, and meaningful participation of the regional private sector in the global economic and trade environment. This is achieved through the planning and implementation of a series of export development and promotion programmes that facilitates the expansion of firms regionally and internationally, while strengthening trade and investment links with key global economies. A larger part of the Agency’s mandate is encouraging exports, through the advancement of competitiveness, in order to leverage global growth for regional firms.

Under the 10th EDF RPSDP, Caribbean increase the access of CARIFORUM Export launched a series of export firms to the European market. To date, promotion platforms and facilitated 460 firms within the services sector the participation of regional SMEs and have participated in these export BSOs in trade missions and business promotion and business linkage linkages events, all of which have initiatives with European firms (Figure enhanced the regional private sector’s 5). Participation by females accounted engagement with the Agency. In for 59% of the total. addition these initiatives strategically

Figure 5: Services Sector Firms Participating in Export Development and Promotion Programmes by Industry

BSOs - 2% Health & Wellness - 1%

Creative Industries

46% 51%

Professional Services 13

Caribbean Export and EPA Implementation in the Caribbean Services Sector EXPORT DEVELOPMENT & PROMOTION

London Engage

In 2012, Caribbean Export demonstrate the region’s potential for conceptualised the London Engage investment, expansion, and diversified initiative as the platform to launch growth. Seventeen (17) firms within the Caribbean businesses into the European regional services sector were exhibited market. In addition to using the Summer through a succession of initiatives, Olympic Games as the optimal setting namely the Caribbean Architecture to showcase the talent and opportunities Design Showcase, Caribbean Essence available within an integrated Fashion Showcase, and Soul Fusion Caribbean, the Agency also sought to (Figure 6).

Figure 6: Services Sector Firms Participating in London Engage by Country

Barbados 4 Dominica 1 Dominican Republic 1 Grenada 1 Guyana 2 Haiti 2 Jamaica 2 St. Lucia 1 Suriname 1 Trinidad & Tobago 2 14

Caribbean Export and EPA Implementation in the Caribbean Services Sector EXPORT DEVELOPMENT & PROMOTION

European Study Tour

As a precursor to London Engage, in the CARIFORUM region, as well as Caribbean Export also facilitated the to help the Caribbean reap the benefits participation of 22 firms in the Cultural of the CARIFORUM-EU EPA. As such, Industries on a European Study Tour the Study Tours sought to expose to France, Germany and the United participants to European markets while Kingdom (Figure 7). The objective of inculcating a greater understanding of the Study Tour was to enhance dialogue the provisions of the CARIFORUM-EU between European and Caribbean EPA, which would facilitate regional business leaders, and impact the firms’ pursuit of business opportunities business and investment reform agenda in these markets.

Figure 7: Firms Participating in European Study Tour by Country

Antigua & Barbuda 1 Barbados 2 Dominica 1 Dominican Republic 1 Guyana 1 Haiti 1 Jamaica 3 St. Kitts & Nevis 1 St. Lucia 3 St. Vincent & the Grenadines 3 Trinidad & Tobago 5 15

Caribbean Export and EPA Implementation in the Caribbean Services Sector EXPORT DEVELOPMENT & PROMOTION

CARIFORUM-EU BUSINESS FORUM

The 2nd CARIFORUM-EU Business Forum was held under the theme “Making the CARIFORUM-EU EPA Work” from August 8-9, 2012 at Grosvenor House, London. The 2-day Business Forum provided a medium for discussion and presentations by private sector panellists on the Agreement and exchanges on the way forward for the region in the implementation and utilisation of the Agreement. Further, the event was used to position Caribbean Export as the agency to facilitate trade and investment promotion in the Caribbean through partnerships with key agencies, as well as explore the potential of new areas of investment in the Caribbean. A total of 40 firms representing the services sector, namely creative industries and professional services, participated in the Business Forum (Figure 8).

Figure 8: Services Sector Firms Participating in CARIFORUM-EU Business Forum Tour by Country

Antigua & Barbuda 1 Barbados 5 Dominica 3 Dominican Republic 2 Guyana 1 Haiti 3 Jamaica 7 St. Kitts & Nevis 1 St. Lucia 5 St. Vincent & the Grenadines 4 Suriname 1 Trinidad & Tobago 7 16

Caribbean Export and EPA Implementation in the Caribbean Services Sector EXPORT DEVELOPMENT & PROMOTION

BREAK POINT

Break Point is Caribbean Export’s initiatives not only exposed regional competitive reality TV series for businesses to opportunities within the businesses, which seeks to demonstrate European market, but also unveiled the advantages of the CARIFORUM-EU the uniqueness and authenticity of EPA for regional firms and generate the Caribbean brand to the rest of awareness for the Agreement in the the world while providing a much- region. Break Point also exposed needed jumpstart to the utilisation of CARIFORUM firms to opportunities the CARIFORUM-EU EPA. Successes for increased exports to the EU are expounded in the Beneficiaries market, through distribution channels, Highlight section. investment, and joint ventures, while Subsequent and prior to London providing regional and international Engage, Caribbean Export mounted exposure for CARIFORUM firms. The export promotion missions to foster EPA opens up 27 markets in Europe to entry into the EU market for firms CARIFORUM companies, and Break representing the creative industries Point brings them all to the table to help (animation, design, fashion, film, firms gain the opportunity for greater and music), and professional services access to these markets. Four firms (management consultants). A total of within the services sector were among 377 benefited from these programme- the finalists selected for Break Point. based initiatives (Annex 3). These firms represented the professional services (management consultants) and creative industries (fashion, film, and handicraft). Overall, 83 beneficiaries from firms trading in services participated in Caribbean Export’s engagement of Europe following these interventions (Annex 2). Combined, these 17

Caribbean Export and EPA Implementation in the Caribbean Services Sector EXPORT DEVELOPMENT & PROMOTION

THE GALLERY BERLIN artistes to participate in vocal and performance training, which culminated Caribbean Essence showcased five in performances at international festivals fashion designers at The Gallery runway and venues in Europe. fashion show in Berlin, Germany in This was achieved by inviting the July 2013. Designers for this event managers of some of these facilities included Andrea King (Barbados), Oriett and events to CARIFESTA XI, to view Domenech (Dominican Republic), performances and to network with Arlene Martin (Jamaica), and Heather Caribbean artistes from CARICOM Jones and Meiling Esau (Trinidad and Member States and Associate Members. Tobago). Subsequent to this initiative, Coaching sessions, business meetings, four designers received contracts for the panel presentations, and performance distribution of their designs in Germany showcases were organized over a and other areas of the EU. four-day period during CARIFESTA XI, for the benefit of both artistes and CARIFESTA XI arts presenters. Twenty (20) artistes participated in the cultural market, The Caribbean Soul Fusion platform which focused on music and dance was executed during the staging of (Figure 9). the eleventh Caribbean Festival of Arts (CARIFESTA) in August 2013 in Suriname. Caribbean Export supported the creation of a “cultural market” within the Festival. This initiative created opportunities for performing 18

Caribbean Export and EPA Implementation in the Caribbean Services Sector EXPORT DEVELOPMENT & PROMOTION

Figure 9: Firms Participating in CARIFESTA XI by Country

Anguilla 1 Barbados 2 Belize 1 Dominica 2 Grenada 1 Guyana 1 Jamaica 1 St. Lucia 2 Trinidad & Tobago 9

WOMEX

World Music Expo (WOMEX) is an 30 regional music professionals and international world music support artistes at the WOMEX (Figure 10). and development project based in This represented a significant milestone Berlin. The main event is an exposition towards the attainment of longer-term held annually in different locations results for the Creative Industries of the throughout Europe. The initiative Caribbean region as the mission sought integrates a trade fair, showcases, to increase the distribution of music conferences, film market, networking from the Caribbean, increase in the sessions, and awards. During the number of international performances, event, musicians with their works and increase business linkages have the opportunity to make contacts developed between CARIFORUM music for international touring and album representatives, and those from the rest distribution. In 2011, Caribbean of the World. Export facilitated the participation of

Figure 10: Firms Participating in WOMEX by Country

Bahamas 2 Barbados 6 Belize 2 Dominica 1 Dominican Republic 2 Grenada 1 Guyana 1 Haiti 3 Jamaica 3 St. Kitts & Nevis 1 St. Lucia 3 St. Vincent & the Grenadines 2 Suriname 1 Trinidad & Tobago 2 19

Caribbean Export and EPA Implementation in the Caribbean Services Sector EXPORT DEVELOPMENT & PROMOTION

MANAGEMENT CONSULTING BUSINESS SYMPOSIUM

Caribbean Export provides support to European counterparts with positive the management consulting industry implications for the generation of in the form of an annual Business business opportunities. To date, 138 Symposium. A significant feature of this regional management consultants have initiative has been the B2B meetings participated in the annual Business between CARIFORUM, European Symposium (Figure 11). management consulting practitioners and firms. This staging is indicative of a focus on increasing the trade in services as anticipated under the CARIFORUM-EU EPA. The European country spread of European firms participating in these Business Symposia includes Spain, France, Belgium, Germany and the United Kingdom. This platform has led to CARIFORUM firms engaging in strategic business partnerships with regional as well as 20

Caribbean Export and EPA Implementation in the Caribbean Services Sector EXPORT DEVELOPMENT & PROMOTION

Figure 11: Firms Participating in Management Consulting Business Symposium by Country

Antigua & Barbuda 2 Bahamas 10 Barbados 17 Belize 1 Dominica 7 Dominican Republic 26 Grenada 2 Guyana 2 Haiti 3 Jamaica 30 St. Kitts & Nevis 5 St. Lucia 8 St. Vincent & the Grenadines 7 Suriname 3 Trinidad & Tobago 15 21

Caribbean Export and EPA Implementation in the Caribbean Services Sector EXPORT DEVELOPMENT & PROMOTION

DOMINICANA MODA

Caribbean Export also facilitates the the Caribbean to expose their vision on showcasing of designers at Dominicana the global stage, thus positioning the Moda (DM), the Dominican Republic’s region as an international go-to location fashion week of activities, which started for fashion design and ingenuity. It is in 2006. In addition to the runway also the ideal occassion to engage the showcase, the designers also conduct finance community by showcasing site visits to manufacturing units in the businesses with growth potential Dominican Republic and Haiti with Dominicana Moda is further a viable the aim of creating business linkages conduit for CARICOM firms to enter and vertical integration between the Dominican Republic market, under regional designers and Dominican the regional preference clause of the and Haitian manufacturers. Caribbean EPA. To date under the 10th EDF, 16 Export’s support of Dominicana Moda designers from across the region have provides an opportunity for emerging participated in the event (Figure 12). and established fashion designers in

Figure 12: Firms Participating in Dominicana Moda by Country

Antigua & Barbuda 1 Bahamas 1 Barbados 2 Dominican Republic 2 Haiti 3 Jamaica 3 St. Vincent & the Grenadines 1 Trinidad & Tobago 3 22

Caribbean Export and EPA Implementation in the Caribbean Services Sector EXPORT DEVELOPMENT & PROMOTION

DESIGN CARIBBEAN

Design Caribbean, staged for the the initiative. The platform was again first time in 2011, is the re-branded held in 2014 as a part of the Calabash Caribbean Gift and Craft Show (CGCS). International Literary Festival in Jamaica; This platform serves as the region’s on this occasion 11 CARIFORUM firms contemporary design event displaying participated. A total of 64 regional the Caribbean’s finest handmade and artisans from 12 CARIFORUM countries innovative products. The inaugural have participated in Design Caribbean staging of Design Caribbean was within the framework of the 10th EDF hosted in the Dominican Republic, RPSDP. and 53 regional artisans participated in

Figure 13: Firms Participating in Design Caribbean by Country

Bahamas 2 Barbados 17 Belize 3 Dominica 3 Dominican Republic 4 Grenada 6 Guyana 7 Haiti 3 Jamaica 4 St. Lucia 4 Suriname 3 Trinidad & Tobago 8 23

Caribbean Export and EPA Implementation in the Caribbean Services Sector EXPORT DEVELOPMENT & PROMOTION

STUDY TOUR TO CeBIT

Caribbean Export, in partnership of B2B meetings with German BSOs with the Deutsche Gesellschaft für and Software Clusters, including Internationale Zusammenarbeit Databund and House of IT. The firms (GIZ), facilitated the participation of also had access to several conferences six export-oriented Information and and international fora, in addition to the Communication Technology (ICT) chance to explore potential business professionals to the CeBIT ICT Trade opportunities with the German IT Fair in Hannover, Germany. Specific companies on exhibition. Participants objectives of the mission included were also provided with access to the discovering joint venture opportunities CeBIT online B2B database, a platform, to supply products, facilitating which allows users to identify potential knowledge transfer concerning business partnerships and make direct awareness of new technologies contacts with these firms. Subsequent available and industry awareness among to the mission, a verbal Agreement for CARIFORUM ICT SMEs, exposing these future cooperation with German BSO SMEs to international buyers, business House of IT; networking opportunities associations, and potential partners, with at least 100 ICT business contacts and exploring the available research were achieved; as well as improved and development (R&D) cooperation expertise of six CARIFORUM ICT firms opportunities towards innovation in the on EU industry trends and regulatory CARIFORUM ICT sector. issues was realised. During the five-day mission, beneficiaries participated in a number 24

Caribbean Export and EPA Implementation in the Caribbean Services Sector EXPORT DEVELOPMENT & PROMOTION

CARIFORUM-FCOR/OCT BUSINESS FORUM

In June 2014, Caribbean Export supported the participation of 55 regional firms in a CARIFORUM-FCOR/ OCT Business Forum in Cayman Islands of this total eight were services firms. The Business Forum sought to facilitate networking and partnerships between private sector firms and other key stakeholders in CARIFORUM, with their counterparts in the FCORs and OCTs. Participants were also given the opportunity to learn from the Cayman Islands experience in developing and promoting their financial services and tourism sectors, as well as to develop strategies based on their experience. OECS-FCOR TRADE MISSION In addition to the occasion network and the potential to form partnerships, With the aim of promoting stronger the forum also afforded those present trade and investment relations between to examine and evaluate the barriers firms from CARIFORUM and the to trade which may still exist and the FCORs, Caribbean Export facilitated the common developmental challenges participation of 33 OECS private sector that territories are facing in the firms and BSOs on a Trade Mission to establishments of sustainable trade Guadeloupe and Martinique, 11 of relations. All parties were able to gain these participants operated within the an understanding of preventative trade services sector. The objectives of the issues being faced and to collectively 10-day mission included establishing brainstorm creative solutions. To regional and international networking conclude the day’s proceedings, the linkages with buyers of goods and firms were given a guided tour of services, and BSOs within Martinique Cayman Enterprise City (CEC). CEC was and Guadeloupe and the wider EU established in 2012 as the Caribbean’s market; providing participants with the first special economic zone. The opportunity to negotiate joint ventures, technology and information-based partnerships, distributorships and to model is one, which was designed to showcase their goods and services in attract international companies to the selected sectors, advancing the OECS unique advantages of investment in the private sector interest in the FCORs, Caribbean context. and gaining a clearer understanding of doing business with the FCORs and EU business interests. The mission also provided an opportunity for Caribbean Export to expand linkages within the FCORs in preparation for the technical meetings on the Octroi de Mer scheduled for late 2014. 25

Caribbean Export and EPA Implementation in the Caribbean Services Sector EXPORT DEVELOPMENT & PROMOTION

CLERMONT FERRAND FILM FESTIVAL

Caribbean Export supported the invited to assemble a package for showcasing of the 10 regional the 2016 edition of the event, which short films at the Clermont Ferrand will focus on Caribbean film and International Short Film Festival 2014 cinematography. in France from February 2-8, 2014 (Table 10). The objectives of the mission During the last four years, through 10th was to exhibit and stage a theatrical EDF implementation, Caribbean Export screening of Caribbean films to an has served 686 regional entrepreneurs, international audience in Europe, firms and BSOs in the services sector creative awareness about the services, through access to finance, training and incentives and rebates available in the certification, and export promotion region for international productions and development initiatives aimed at and facilitate exposure for Caribbean facilitating entry into EU markets (Figure filmmakers through screenings at further 14). Participation by females was 54%, international festivals. while males accounted for 46%. During 2011-2014, Caribbean Export’s EPA- In addition to a well-received screening related capacity building initiatives saw to approximately 100 audience participation from 834 services sector members, three regional filmmakers firms from all 15 CARIFORUM States. - Mariel Brown, Karen Martinez, and The cross-section of industries within Julien Silloray - have been invited this sector includes creative industries to present at other international film (animation, dance, handicraft, fashion, festivals. The contingent has also been film, and music) health and wellness, 26

Caribbean Export and EPA Implementation in the Caribbean Services Sector EXPORT DEVELOPMENT & PROMOTION

information and communication support to members in these industries. technology, professional services The highest percentage of participants (architecture, engineering, management represented professional services (41%), consultants), and tourism, in addition followed by creative industries (38%) as to the BSOs who provide business illustrated in Figure 15.

Figure 14: CARIFORUM Services Sector Firms Participating in Caribbean Export Programmes by Country

Antigua & Barbuda 42 Bahamas 46 Barbados 134 Belize 25 Dominica 74 Dominican Republic 75 Grenada 25 Guyana 40 Haiti 24 Jamaica 106 St. Kitts & Nevis 13 St. Lucia 77 St. Vincent & the Grenadines 42 Suriname 14 Trinidad & Tobago 97

Figure 15: CARIFORUM Services Firms Participating in Caribbean Export Programmes by Industry

Tourism 43 Professional Services 345 Information & Communication Technologies 17 Health & Wellness 51 Creative Industries 323 Business Support Organizations 55 27

BENEFICIARY SUCCESSES USING THE EPA

CARIBBEAN FASHION INDUSTRY

Caribbean Export, within the framework At the regional level, the Agency of the 10th EDF RPSDP, has been has provided support to designers to providing support the regional fashion showcase their talent and the diversity industry with the aim of increasing of the region in fashion and couture. international awareness and export In June 2012, Caribbean Export opportunities for the sector. With sponsored 11 designers from nine a focus on export development, CARIFORUM States to participate in marketing, and capacity building, the Caribbean Fashion Week (CFW). CFW Agency has facilitated the participation is recognised as the seminal fashion, of Caribbean designers in a range of entertainment and lifestyle event that fashion-related events on the regional has come to epitomize the essence of and international front. Caribbean style. 28

Caribbean Export and EPA Implementation in the Caribbean Services Sector BENEFICIARY SUCCESSES USING THE EPA

Caribbean Fashion Week Participants

Designer Country

Jean-Marie Thomas (aJeanté) Antigua & Barbuda Antonio Cumberbatch (Posh Punk) Barbados Sonia Noel (Mariska Designs) Guyana Phelicia Dell (Veve Collections) Haiti Prisca Milliance (L’Antillaise) Haiti Arlene Martin Design (drennaLuna) Jamaica Bianca Bartley (Peace-Is of Bianca) Jamaica Juliette Dyke (Julan) Jamaica Sandra Kennedy (Sandra Kennedy) Jamaica Judith & Henk Uiterloo (Atelier Doré) Suriname Heather Jones (Heather Jones Designs Ltd) Trinidad & Tobago Meiling Esau (Meiling Inc.) Trinidad & Tobago

Caribbean Export also facilitates the showcasing of designers at Dominicana Moda (DM), an annual fashion week of activities, which started in the Dominican Republic in 2006. In 2008, the event reached its peak becoming an integral fashion platform, combining the runway with the food, entertainment, trade, exhibition and sale of products and services. Since then, DM has burgeoned into the official fashion week of the Dominican Republic and the fastest growing runway show in the Latin American region. Over the

years, Caribbean Export has supported DIGECOOM in the implementation of DM; the Agency further facilitates the showcasing of regional designers in the event. Under the 10th EDF, 16 regional designers participated in DM with support from Caribbean Export. The event provides a great opportunity for emerging and established fashion designers in the Caribbean to expose their vision at a regional and international stage, thus positioning the region as an international go-to location for fashion design and ingenuity. 29

Caribbean Export and EPA Implementation in the Caribbean Services Sector BENEFICIARY SUCCESSES USING THE EPA

Dominicana Moda Participants

Designer Country

aJeanté Antigua & Barbuda ILashan Apparel & Handmade Jewellery Bahamas Andrew Harris Collection Barbados Rykii dE Jude Inc. Barbados Mariela Pichardo Dominican Republic Odanis Valdez Polonia Dominican Republic Jean Yves Marchand Haiti Mag’art Creation Haiti L’Antillaise Haiti drennaLuna Jamaica Patwa Apparel Jamaica Reve Jewellery & Accessories Jamaica Kimya Glasgow Designs St. Vincent & the Grenadines Christian Bouchad Designs Trinidad & Tobago Heather Jones Designs Trinidad & Tobago Meiling Inc. Trinidad & Tobago 30

Caribbean Export and EPA Implementation in the Caribbean Services Sector BENEFICIARY SUCCESSES USING THE EPA

In recognising the importance of exposure of regional fashion industry beyond the traditional trade mission and exhibition, Caribbean Export conceptualised a project that would demonstrate the vibrancy and creative expression of the Caribbean at an international level. With this goal, Caribbean Export launched the Caribbean Essence platform to facilitate the entry and penetration of regional fashion and jewellery designers into the European market through utilization of the CARIFORUM-EU EPA. The introductory instalment of Caribbean Essence was showcased in London during the Summer Olympics on August 4, 2012 at Grosvenor House. The work of six designers was unveiled at the event, which sought to build on the momentum generated during the presentation of ‘Caribbean Collections’ Photo by Brian Lesly at London Fashion Week from February 17-22, 2012, in partnership with the Jamaica Promotions Corporation possible business partnerships for (JAMPRO) and the Caribbean Fashion Caribbean designers within the UK Industry Association (CAFIA). The and the rest of the EU through a live participants were fashion designers showcase of their collections. The Sonia Noel (Guyana), Arlene Martin platform also highlighted the variety of (Jamaica), and Meiling (Trinidad design and market versatility available and Tobago), whose work was in the Caribbean, while providing complemented by accessories from designers with an enhanced view of Veve Collection (Haiti), Atelier Doré the technical and management skills (Suriname), and Ibis Ceramic Jewellery needed for success in the global fashion (Trinidad and Tobago). industry. Participation in Caribbean Essence, Berlin garnered tremendous Building on the London experience, opportunities and accomplishments the Caribbean Essence platform for the designers, namely Atelier Doré, showcased five fashion designers at drennaLUNA, Fifth Element Designs, The Gallery Runway Fashion show in Meiling Inc., and Sonia Noel Designs. Berlin, Germany from July 2-3, 2013. Design firms for this event included ATELIER DORÉ – SURINAME Fifth Element Designs (Barbados), Oriett Domenech (Dominican Republic), drennaLUNA (Jamaica), Atelier Doré started as a gold and silver and Heather Jones Designs and smithy named Doré & Co. in 1955 Meiling Inc. (Trinidad and Tobago). in Suriname by Doremus Hendrick Through Caribbean Essence, Caribbean Uiterloo. In 1966, Uiterloo’s son Henk Export created market positioning and his wife Judith adopted Doré opportunities and tangible leads for & Co. and renamed it Atelier Doré. 31

Caribbean Export and EPA Implementation in the Caribbean Services Sector BENEFICIARY SUCCESSES USING THE EPA

The company is now known for its drennaLUNA - JAMAICA exclusively hand crafted Surinamese designs made mainly in silver. Jamaican-based fashion design Following the firm’s participation in company drennaLUNA is the the Caribbean Essence Showcase in brainchild of self-taught designer London, Atelier Doré was able to Arlene Martin. The company was born make successful business linkages with out of her dream to always create a CARIFORUM fashion designers, which sophisticated clothing line that appeals was seen as a priority for the company to the everyday woman. The company as they are more commonly known exhibited during the Caribbean Essence within Netherlands and the Dutch- showcase in London and Berlin. The speaking Caribbean. London leg of the showcase proved It is envisioned that the forged to be beneficial because of the intra- partnership with drennaLUNA from regional contacts made with companies Jamaica, will lead to increased such as Atelier Doré of Suriname and recognition within the English-speaking Ibis Ceramics of Trinidad and Tobago. Caribbean and bring the firm closer to In Berlin, drennLUNA secured a the UK market. Atelier Doré was also contract for designs from a European able to reinforce knowledge of the EU retail buyer, as well as the trade of market entry requirements following samples worth just over US $200. The the series of EPA-related discussions company further established contacts held during the 2nd CARIFORUM-EU with European designers, retailers, Business Forum in London. boutique buyers, and media contacts. It is anticipated that these contacts will lead to increased exports to the EU. 32

Caribbean Export and EPA Implementation in the Caribbean Services Sector BENEFICIARY SUCCESSES USING THE EPA

FIFTH ELEMENT DESIGNS - BARBADOS

Fifth Element is a brand of chic ready- Contacts were also established with to-wear women and men’s clothing line European designers, distributors, buyers, by Barbadian designer Andrea King. consultants and members of the media. The company licenses designs created In addition to providing exposure for by Caribbean designers to manufacture the company’s labels, the exhibition under four brands. In 2013, Fifth has presented joint venture and new Element participated in Caribbean marketing opportunities for Fifth Essence at the Gallery Berlin. During Element. The company further envisions the Berlin showcase, Fifth Element increased exports to the EU following secured sales worth US$500 from a the showcase. European distributor and boutique buyer. 33

Caribbean Export and EPA Implementation in the Caribbean Services Sector BENEFICIARY SUCCESSES USING THE EPA

MEILING INC. - TRINIDAD & TOBAGO SONIA NOEL DESIGNS – GUYANA

Globally inspired, Meiling Esau is the Sonia Noel is one of Guyana’s Caribbean Premier Fashion Designer. leading designers and over the last 16 Meiling started her business in the early years, has become one of the most 70s in a renovated garage with just two recognizable names in the Caribbean seamstresses and became incorporated fashion industry. In 2012, Sonia Noel in 1982 as Meiling Inc. The company participated in Caribbean Export’s has also founded a successful corporate staging of Caribbean Essence at London uniform division, which outfits Engage and closed out the showcase. employees throughout the Caribbean. Participation in both events led to the Meiling’s designs were showcased establishment of two significant contacts at Caribbean Essence in London and in the United Kingdom: David Roberts, Berlin. While in London, an investment Founder of CaribDirect, a multicultural opportunity arose with a firm in Europe blog that features a variety of news, and Africa, which led to trading with lifestyle and entertainment pieces from buyers in Germany and the UK. across the Caribbean and its Diaspora; and Sherry-Ann Dixon, a Marketing and The Berlin showcase also proved to be Public Relations Consultant. extremely successful, as the company was able to secure an order for just Both of these connections have led to over €2000 from a European boutique. the creation of collaborative business Meiling established contacts with opportunities including the launch of European designers, manufacturers, Makin’ Styles, a Caribbean Lifestyle and distributors, in addition to magazine across the Caribbean, New and international designers and York, London and Toronto; in addition manufacturers. The company expects to Noel’s participation in the French- increased exports to the EU and profits, Guiana Fashion Week. There has also given the positive response to her been an increase in clientele for her designs and the value of the contacts brand Mariska’s Designs following the established. There are also anticipated London Engage event, the majority of joint venture, and new market which is from the diaspora in the UK. opportunities. 34

Caribbean Export and EPA Implementation in the Caribbean Services Sector BENEFICIARY SUCCESSES USING THE EPA

CARIBBEAN MANAGEMENT CONSULTING INDUSTRY

Caribbean Export’s support to the members over the period 2011-2013. regional management consulting Caribbean Export has correspondingly industry falls under the ambit of the collaborated with the CICMC in hosting Agency’s work within the 10th EDF the annual Business Symposium, a RPSDP, to address the enhancement platform for management consultants to of competitiveness and innovation converge, and create strategic alliances among the professional services sector. with local and regional counterparts. The ultimate goal of this support is Now in its 5th year, this intervention to increase the level of penetration has also served as an avenue for by management consultants into sensitizing professionals on the benefits European markets made possible by of membership and active contribution the CARIFORUM-EU EPA. This has to the CICMC. been achieved by mounting targeted interventions aimed at developing As a result of participation in the annual the firms’ capacity to penetrate those Symposium, 63% of the management markets. Also, the approach has been to consultants surveyed indicated that create an environment conducive to the their ability to generate business or growth of intra-CARIFORUM trade in operate within the regional market management consulting services. has been enhanced. While 31% of the respondents have seen similar Caribbean Export has also partnered improvements within the European with the regional BSO responsible for market. In relation to awareness of the development and certification of the EPA, 74% of the management Caribbean management consultants, consultants shared that they were the Caribbean Institute of Certified more aware of the agreement and its Management Consultants (CICMC), as provisions, following the workshop and a strategic alliance to deliver assistance plenary sessions on the Agreement. to this industry, which has resulted in tremendous strides particularly relating The Symposium additionally affords to the growth in membership and participants with the opportunity resultant revenue generation. There to purse business-to-business and has also been significant growth in matchmaking with European and the number of Certified Management other international management Consultants (CMCs) within the region, consulting firms. These occasions with a total of 16 professionals receiving have proven to be beneficial to the certification over the last 3 years. Caribbean management consultants, as subsequent to participation in the As it relates to sustainability, the Agency annual Symposium, A-Z Information has facilitated the launch of five CICMC Jamaica Limited, EPS Consultancy, national chapters: Bahamas, Barbados, LEFT Consultancy, and SAMDOR Jamaica, Trinidad and Tobago, and St. Services Limited have successfully Vincent and the Grenadines, and further secured partnerships with regional and supported the CICMC in its provision European firms in the areas of policy of business development services to formulation, export development, constituents, which has resulted in the marketing management, and legal delivery of four training sessions for planning inter alia. 35

Caribbean Export and EPA Implementation in the Caribbean Services Sector BENEFICIARY SUCCESSES USING THE EPA

A-Z Information Jamaica Limited – Jamaica

A-Z Information Jamaica Limited is an international trade, development and research consultancy company, based in Kingston, Jamaica. The firm participated in the 5th Annual Management Consulting Business Symposium in 2013 in Trinidad and Tobago. Subsequent to the annual Symposium, A-Z Information Jamaica Limited has seen an approximate 10% increase in business in addition to successful collaboration with at least four European firms in Belgium, Denmark, and Spain. The areas of collaboration include policy formulation, and strategic business planning.

EPS Consultancy – Bahamas

EPS is a Bahamas-based consultancy firm specialising in project management, process re-engineering, procedural documentation and business advisory services. The firm participated in the annual Symposium in 2011 (Dominican Republic), 2012 (Jamaica), and 2013 (Trinidad and Tobago). Following to the 2013 Symposium, EPS has collaborated with regional consultants to successfully bid on a number of contracts. The company also secured a partnership with a management consulting firm in Denmark to offer services related to project and policy formulation, and profit improvement programmes. It is anticipated that business will increase between 11-20% subsequent to this cooperation. 36

Caribbean Export and EPA Implementation in the Caribbean Services Sector BENEFICIARY SUCCESSES USING THE EPA

LEFT Consultancy - Suriname

LEFT Consultancy is an independent management consulting firm in Suriname offering services in human resource assessment, management assistance, project formulation, research and training. In 2012, the firm participated in the 4th Management Consulting Business Symposium in Jamaica. LEFT anticipates a 1-10% increase in business following the Symposium, as a result of a partnership secured with a counterpart in Denmark. The services offered with this collaboration include policy formulation, business planning, management information systems, and management audits.

SAMDOR Services Limited – Barbados

Barbados-based management consultant firm SAMDOR Services Limited is an independent investment and financial services firm, specialising in financial and investment planning, investment planning, investment consultancy, risk management and pension analysis. The firm participated in the 3rd and 4th Management Consulting Business Symposium in the Dominican Republic and Jamaica respectively, and has since seen 21-30% increase in business following involvement. SAMDOR has also partnered with other consultants met at the Symposium to successfully bid on contracts and has been approached by European firms to discuss potential collaborations. 37

Caribbean Export and EPA Implementation in the Caribbean Services Sector BENEFICIARY SUCCESSES USING THE EPA

CARIBBEAN MUSIC INDUSTRY

As one of the more important segments of the creative sector, the music industry has gained increasing focus from Caribbean Export, particularly under the 10th EDF RPSDP. In particular, the Agency’s interventions encompass two revenue streams: live performance and copyright management. As it relates to live performances, Caribbean Export facilitates the participation of regional artistes in regional and international trade shows and missions; and under copyright management and administration, the Agency supports and GIZ, facilitated the exposure of the training and export development eight emerging regional musicians to programming of the regional support new markets during Caribbean Soul organisations responsible for the Fusion at Grosvenor House, London. copyright administration of artistes. Additionally, the event provided an ideal opportunity to showcase the In 2011, Caribbean Export, in region’s unique and diverse culture collaboration with the Regional Council as a viable and exportable product, of Martinique and the Chamber of with the potential to fully capitalise on Commerce and Industry of Martinique, the opportunities within the EU and showcased 30 regional music to satisfy the ever-growing demand professionals and artistes under the for Caribbean music. Caribbean Soul Caribbean pavilion at the World Music Fusion was also an occasion to increase Expo (WOMEX) from October 26-30 interest within the EU market for the in Copenhagen, Denmark. The event Caribbean’s music festivals. Artistes attracted over 3,000 delegates from 95 participating included Mr. Dale and countries worldwide. Arturo Tappin (Barbados), Michele Based on the success of WOMEX and Henderson (Dominica), Xiomara the Agency’s commitment to develop Fortuna (Dominican Republic), Mystic the regional music industry, Caribbean (Guyana), BelO (Haiti), Chris Martin Export facilitated the participation of six (Jamaica), and Claudia Edward (Saint music professionals, among 18 other Lucia). delegates, during the Creative Industries Following London Engage, the Study Tour to Europe, and the inaugural Caribbean Soul Fusion platform was staging of Soul Fusion in London in executed during the staging of the 2012; with the latter being the Agency’s eleventh Caribbean Festival of Arts platform to facilitate the exposure of (CARIFESTA) from August 16-25, emerging musicians to new markets. 2013 in Suriname. Caribbean Export, Soul Fusion is also an occasion to in collaboration with the CARICOM increase interest within the EU market Secretariat, supported the creation of for Caribbean music festivals. a “cultural market” within the Festival. On August 9, 2012 the Agency, in This initiative created opportunities collaboration with ACP BizClim, DFID, for 20 regional artistes to participate 38

Caribbean Export and EPA Implementation in the Caribbean Services Sector BENEFICIARY SUCCESSES USING THE EPA

in vocal and performance training, Studio Jay Recording – Trinidad & Tobago which culminated in performances at international festivals and venues in Jason Dasent of Studio Jay Recording Europe. participated in two Caribbean Export This was achieved by inviting the initiatives for creative industries firms, managers of some of these facilities WOMEX and the Study Tours to Europe. and events to CARIFESTA XI, to view In 2011, participation in WOMEX was performances and to network with seen as an avenue to gauge the needs of Caribbean artists from CARICOM the European market as it relates to the Member States and Associate Members. genre of music that was more desired Coaching sessions, business meetings, by that particular audience. Studio Jay panel presentations, and performance also gained a greater appreciation for showcases were organized over a packaging, brand development and four-day period during CARIFESTA press and marketing requirements. XI, for the benefit of both artistes Armed with this knowledge, the and arts presenters. The focus of the company submitted and expression of Caribbean Marketplace for the Arts at interest and was selected to participate CARIFESTA XI was on music (vocalists in the Study Tours to Paris, Berlin and and instrumentalists) and dance Manchester in 2012. (contemporary and folk). Following participation in a series of Following these initiatives, a number B2B meetings during the Study Tours, a of music industry professionals have number of facilitators were interested benefited from continual engagement in meeting with the Studio Jay team. with counterparts within the European As a result, a collaborative relationship market; these include Trinidad and was established with Punch Records in Tobago-based Studio Jay Recording and London. In Paris and Germany, further Caribbean Downloads/DanceBeat from networking opportunity arose following St. Kitts and Nevis and the St. Vincent discussions with a few studios. The and the Grenadines. discussions focused mainly on use of technology, recording studio platforms and potential business prospects. Studio Jay also used the occasion of the Study Tour to develop new ideas for the 39

Caribbean Export and EPA Implementation in the Caribbean Services Sector BENEFICIARY SUCCESSES USING THE EPA

export of regional music to Europe. The Caribbean Downloads/DanceBeat EMERGENCE Project (merging music, St. Kitts and Nevis fashion and film) was born out of this process and further explored after returning from the Study Tour. Regional In 2012, Caribbean Downloads/ partners on the project include Meiling DanceBeat participated in the European Inc., Free Spirit Media Ltd., Full Circle Study Tour. While in Manchester, the Animation Studios and Patwa Apparel. company established a contact with Herz80 Production Studio, and the Subsequent to the contacts made during two are currently collaborating on an the Study Tour, Border Blaster Music in album. Contact was also made with Paris extended the invitation for Studio Judd Lewis to launch the Caribbean Jay to attend MIDEM ’13 in Cannes, Blue Circuit Project, which involves France from January 26 - 29, 2013. The brining European artistes to the region company was also invited to the Make to undertake musical tours. In Liverpool, U Music studio in Paris for an additional Caribbean Downloads/DanceBeat week, where they were given the met with Sound City and the two are chance to complete a recording session collaborating to host a Caribbean Music with two Emergence Album artistes. As Conference, in association with the a result, Make U Music has signed one OECS Export Development Unit. The of the Studio Jay artistes to a 2-Album, Berlin leg of the tour was also beneficial 2-Music Video and 10-Concert Tour as contact was made with the WOMEX contract. office to negotiate the showcasing of Caribbean bands during future staging’s 40

Caribbean Export and EPA Implementation in the Caribbean Services Sector BENEFICIARY SUCCESSES USING THE EPA

of the initiative. Overall, Caribbean Downloads/DanceBeat has reported an increase in business of approximately 30% following the Study Tour.

Michele Henderson - Dominica

Dominica-based singer and songwriter Michele Henderson participated in the inaugural showcase of Caribbean Soul Fusion in 2012. In addition to providing a platform to showcase her music to a diverse international audience, Michele has been able to gain new business, secure contracts for future performances, and collaborate with regional counterparts following participation in the free-to-air event. Michele has since toured Finland, Denmark, Belgium, Italy, Estonia, Colombia, and the United States. Most recently, she won the CARICOM Song Competition in 2014 with her composition entitled “Celebrating CARICOM”.

Similar opportunities were available SVG Association of Music Professionals - in Liverpool and Paris, with the latter St. Vincent and the Grenadines focusing on production, marketing and distribution in France and the EU community. Meetings in Berlin resulted Edwin Johnson, Vice President of the in the establishment of contacts for SVG Association of Music Professionals reggae artistes, and the possibility of participated in the European Study training and developmental assistance Tour for Creative Industries firms in to participate in local music festivals. 2012. Representing an organisation with over 200 members, Edwin successfully secured contacts and valuable industry insights about the opportunities for musicians in the wider EU market during the mission. While in Manchester the company was able to secure an audition for female soloists and groups within a local entertainment company. Contact was also established with Midas, a business development agency, for the delivery of assistance to any music companies seeking to do business in Manchester. 41

Caribbean Export and EPA Implementation in the Caribbean Services Sector BENEFICIARY SUCCESSES USING THE EPA

CARIBBEAN FINANCIAL SERVICES of CARIFORUM, as the agency best SECTOR suited to take the lead in facilitating the development of the financial services sector in the region given the Agency’s In 2010, at the request of the implementation of the 10th EDF RPSDP, Government of Antigua and Barbuda, with its focus on promoting stronger the CARIFORUM Directorate in trade and investment relations between partnership with the EU convened the CARIFORUM, the FCORs and the OCTs first regional IFC Financial Services in the Caribbean. Conference. The intention on this occasion was to share insights into Caribbean International Financial the regulatory changes that were Services Conference taking place across Europe, and their potential impact on the region. Similarly, the Conference also offered Subsequent to the 2010 initiative, the Caribbean regulatory bodies, and Caribbean Export assembled the other stakeholders, the opportunity 2nd and 3rd Caribbean International to highlight the measures taken in Financial Services Conference in the region, and clarify a number of Antigua and Barbuda in 2012, and misconceptions held in Europe that the Bahamas in 2014 respectively. The had a distinct pejorative impact on 2nd Conference sought to address the Caribbean International Financial challenge to the region’s international Centres (IFCs). financial services sector presented by constantly evolving regulations and Later that year Caribbean Export was negative international publicity. Key identified, by the Council of Ministers recommendations which emerged out 42

Caribbean Export and EPA Implementation in the Caribbean Services Sector BENEFICIARY SUCCESSES USING THE EPA

identification of several interlocking areas for action, namely: a strategy for the development of the Caribbean financial services sector, development of human capital, regulation and compliance, as well as advocacy and coordination. Subsequent to the Conference and based on the agreed recommendations, Caribbean Export launched an open tender to develop a Road Map and Action Plan for the establishment of a Caribbean Regional Financial Services Institute on June 3, 2014. Caribbean Export also contracted a consultant to develop a strategic plan and roadmap toward the establishment of a Financial Services Secretariat. During the contract period, the Agency facilitated a meeting of CARIFORUM/FCOR/OCT Task Force of this Conference were that: Caribbean in Grand Cayman, Cayman Islands IFCs needed to diversify away from the June 26, 2014. Within the context of current unsustainable focus on tax- the Task Force meeting, the opportunity efficiency, to more sustainable areas was taken to convene a meeting of of service, through basic research that financial services stakeholders present develops non-tax driven products that from CARIFORUM countries and OCTs Caribbean jurisdictions may adopt; and including British Virgin Islands, Cayman that there needed to be the coordinated Islands, Bermuda, Montserrat, The delivery of training programs geared Bahamas, Antigua and Barbuda and at the achievement of internationally Barbados. recognized, practitioner qualifications. Building on the outcomes of the 2012 Task Force for the Promotion and Conference, the 3rd meeting was Protection of the Caribbean Financial convened with the aim of: discussing Services Sector the full range of global policy measures and initiatives that directly affect the The Agency has also convened five Caribbean IFCs, fostering greater meetings of the Task Force for the recognition and support of the positive Promotion and Protection of the work performed by the Caribbean IFCs, Caribbean Financial Services Sector and facilitating a more collaborative (TFP-CFS), with the primary objectives and inclusive process in the redesign of being the main technical body of International Financial Architecture. at the regional level addressing The Conference also discussed and issues affecting the sector; providing agreed on the road map to facilitate recommendations to the financial the strengthening and development sector and political directorate of the industry, as well as review the regarding improved regulation and work and strategic direction of the TFP- legislation; establishing a strategic and CFS charged with leading the regional comprehensive regional position for agenda. The sessions resulted in the coordinated lobbying and advocacy for 43

Caribbean Export and EPA Implementation in the Caribbean Services Sector BENEFICIARY SUCCESSES USING THE EPA

regional IFCs; formulating a structure to highlight global best practices for benchmarking; reporting on progress, reviewing new developments and formulating a roadmap for sector; and facilitating rapid response mechanism to address issues in a timely manner.

The most recent meeting of the TFP- CFS was held in Washington, D.C. from September 30 - October 1, 2014. The gathering was convened to not only to review the progress to date on the way forward as agreed at the 3rd Caribbean Conference on International Financial Services, but to also engage with interlocutors and stakeholders in Washington, D.C. in the furtherance of the Agency’s mandate to facilitate the development of the sector. Amongst the key outputs was the agreement relates to tax policy and administration. that a delegated team of Task Force Coming out of the 21st Meeting of the participants should develop a project Council of Ministers of CARIFORUM it proposal, which may be used to solicit was agreed that a meeting of Ministers funding for the establishment and with responsibility for financial operation of the Secretariat. services should be convened. The foci of this meeting were to: facilitate Financial Services Ministerial Meeting the development of a strategic direction relating to the continued In 2013, the Government of Barbados development of the industry; develop in collaboration with Caribbean Export recommendations relating to the facilitated a Meeting of Ministers governance structure of the regional Responsible for Financial Services initiative; and determine the strategic in CARIFORUM. The meeting was engagement of the OCTs in the overall convened within the context of the process. importance of a vibrant financial services industry to the sustained Outcomes from the meeting included economic development of the region, discussion on leadership of the regional and the severe challenges facing that initiative, establishment of a financial industry in light of the global economic services secretariat, engagement of the crisis. In particular, the Organization OCTs in the regional initiative, strategic for Economic Cooperation and responses to OECD-led compliance Development (OECD), in which the impositions, synergies between the EU plays a key role, has continued financial services sector and other to express concerns about the status industries, the establishing of a financial of regional jurisdictions. Moreover, services institute, and OECD convention CARIFORUM countries remain on mutual administrative assistance in cognizant of commitments to cooperate tax matters, among others. on finance issues outlined in the CARIFORUM-EU EPA, especially as it 44

Caribbean Export and EPA Implementation in the Caribbean Services Sector BENEFICIARY SUCCESSES USING THE EPA

REGIONAL ARCHITECTURAL Regional Consultations/Workshops INDUSTRY In 2012 and 2013, the Agency supported a series of regional Caribbean Export, in collaboration consultations with architects and with the CARICOM Secretariat’s EPA their representative agencies across Implementation Unit has provided CARIFORUM with the aim of technical and financial support to the developing draft Mutual Recognition regional architectural industry through Agreements for the sector. The their commitment to the Caribbean consultations were also an opportunity Architects Mutual Recognition to discuss and agree on the minimum Agreement Committee (CAMRAC) and criteria for licensing and registration of the CNSC. architects, which will form the basis of the Intra-regional MRA; and provide an update on on-going activities as it relates to the EU-CARIFORUM MRA. 45

Caribbean Export and EPA Implementation in the Caribbean Services Sector BENEFICIARY SUCCESSES USING THE EPA

In 2013, the Agency in partnership Caribbean Export also supported the with the CARIFORUM Directorate and hosting of sub-regional consultations on the Trinidad and Tobago Coalition of the proposed Intra-CARIFORUM as well Services Industries (TTCSI) convened the as the Draft CARIFORUM-EU MRAs. first in a series of workshops designed to The Meeting in St. Lucia and Barbados provide inputs into the development of to discuss and agree on the minimum intra-CARIFORUM and CARIFORUM- criteria for the licensing and registration EU MRAs for the architecture sector. The of architects which will form the basis Workshop produced recommendations of the Intra-Regional MRA; provide on the need to establish a relationship an update on on-going activities as it with national architect associations relates to the EU-CARIFORUM MRA; and the respective government and form an OECS consensus as to the agencies particularly to discuss issues position of architects that would inform related to the definition of a registered active participation. and/or licensed architect versus an architect and draftsman; importance In 2014, Caribbean Export executed a of CARIFORUM in reviewing consultancy as a part of the work for the the developments taking place finalisation of the MRA for Architects. internationally, particularly as it relates During this consultancy, a series of to the CANBERRA Accord and EU- consultations will be conducted with Canada discussions on the architecture relevant stakeholders to review the sector; the fact that Caribbean Export issues discussed and outcomes of should consider convening a sub- previous consultations on the MRAs, regional consultation with OECS States examine the legislative framework to gather input on the MRA process, in CARIFORUM States, regional and and consider supporting a meeting international best practices, and assess with key stakeholders from Barbados, options towards the drafting of a Jamaica and Trinidad to assist with the CARICOM MRA and the CARICOM- advancement of the intra-CARIFORUM DR MRA. Participants include: MRA process. representatives from Architectural 46

Caribbean Export and EPA Implementation in the Caribbean Services Sector BENEFICIARY SUCCESSES USING THE EPA

Associations, Architectural Board, Negotiations (OTN), Caribbean members of CAMRAC, the EPA School of Architecture (CSA), and Implementation Unit of the CARICOM representatives of the Dominican Secretariat, CARIFORUM Directorate, Republic Faculties of Architecture. CNSC, CARICOM Office of Trade

The objectives of the regional consultation are to:

• Review the draft MRAs, • Agree on the overall structure of the MRAs, • Agree on key requirements for the recognition of the title of architect, • Determine the different commitments within the MRAs according to the development of the legal and institutional framework of the participating countries, as well as the relevant qualifying criteria and procedures in this regard, • Agree on the contents of the CARICOM MRA, • Address the specific benefits of a CARICOM MRA for the region, • Agree on the processes for adoption of the MRA at the CARICOM level and the steps to ensure such ratification, • Agree on the content of the CARICOM-Dominican Republic (DR) MRA, • Address the specific benefits of a CARICOM-DR MRA for the region, and • Agree on the process for adoption of the CARICOM-DR MRA and the steps to ensure such ratification.

Caribbean Design Showcase Co-operative Architecture (Grenada). The photos used in the Heritage Photo As part of the Agency’s London Engage Display were provided by a variety of initiative in 2012, Caribbean Export sources and submitted by Sue Courtney, also facilitated the participation of three VIVIDARCH (Belize). regional architects in the Caribbean Under, the theme “Doorways: Design Showcase at the University of Entryways to Sustainable Living”, Westminster in London, featuring a the Caribbean Architectural Design 3D projection of regional architects’ Showcase was staged to introduce designs, as well as a wall-to-wall photo EU partners to different techniques display of traditional uses of indigenous of utilising indigenous materials in earth friendly building materials in Caribbean architectural designs, home construction; the showcase strengthen regional and international ran from June 28 - July 15, 2012. The networks between CARIFORUM regional architects were Kevin Talma, architects, relevant investors and of Talma Mills Studio and John Allsopp partners, as well as facilitate the transfer of Amonle Studios (Barbados), and of knowledge and technology between Bryan Bullen of Caribbean Office of CARIFORUM architects and the UK/EU market. 47

Caribbean Export and EPA Implementation in the Caribbean Services Sector BENEFICIARY SUCCESSES USING THE EPA

The Caribbean Design Showcase also provided a unique opportunity for the pioneering Caribbean architects to be a part of a global debate about architecture and design, exploring the relationship between the built environment and cultural, technological and environmental change. Participating architects attended at least five B2B meetings with members of the Architectural community in the UK, as well as gained a deeper understanding of the opportunities available for Caribbean architects in using ‘green’ architecture and ethnic material for design. A key contact was made during the showcase with the Royal Institute of British Architects (RIBA). Discussions focused on the importance of having Caribbean Export, in collaboration a better mutual arrangement between with the Barbados Coalition of Services CARIFORUM and British Architects, as Industries (BCSI), and GIZ assisted 27 well as further collaboration with the Architects in undertaking the Leadership Federation of Caribbean Association in Energy and Environmental Design of Architects (FCAA), a regional (LEED) training programme. LEED is one architecture organisation with members of the premier accreditation systems from CARIFORUM, Cuba and the represented an opportunity for regional FCORs. An estimated audience of over professionals to enter a new niche 100 people viewed the Caribbean market and diversify the competencies Design Showcase, and a total of within the sector. 40,000 international Showcase guides, including the Caribbean’s display, were Apart from the support provided to distributed through embassies and at the architecture industry by facilitating key locations in London, including: industry professionals’ participation in RIBA, Architecture Foundation, Design a continuous professional development Museum, Tent London, Design Junction, (CPD) initiative, as well as working with 100% Design, The Building Centre, the CARICOM Secretariat, CAMRAC Victoria and Albert Museum and and CNSC to advance the process London-based Architecture and Design of negotiating intra-regional and studios. CARIFORUM-EU MRA.

LEED Certification

The experiences learnt from the Caribbean Design Showcase further informed the way Caribbean Export would lend support to the regions’ architects. In November 2012, 48

ANNEX 1 Services Sector Firms Receiving Direct Assistance Grant Scheme (10th EDF)

FIRM COUNTRY SECTOR

Antigua and Barbuda Coalition of Antigua & Barbuda Business Support Service Industries Organisation

Carib-World Travel Ltd Antigua & Barbuda Tourism

Foreisght Intl Ventures Antigua & Barbuda Tourism

Lamblion Group Company Limited Antigua & Barbuda Professional Services

Ruth's Place Antigua & Barbuda Tourism

The Lindengrove Corporation Antigua & Barbuda Professional Services

Valley Creek Hotel Antigua & Barbuda Tourism

3D Veterinary Services Inc Barbados Professional Services

Allahar Associates Limited Barbados Professional Services

Blue Waters Productions Barbados Creative Industries

Caribbean Consultants Limited Barbados Professional Services

National Cultural Foundation Barbados Creative Industries

Policy Networks International Barbados Professional Services Incorporated

Soothing Touch Da Spa Barbados Health & Wellness

Studio Blue Architects Incorporated Barbados Professional Services

Talma Mill Studios Ltd Barbados Professional Services

UR-IMAGINATION INC Barbados Creative Industries

Vicki Telford Architects Inc Barbados Professional Services

Wendy Hill Limited T/A Santosha Barbados Professional Services

Belize Centre for Training Belize Professional Services & Development

Abacus Inc Dominica Professional Services

KPB Professional Services Inc. Dominica Professional Services

Rodney's Wellness Retreat Dominica Health & Wellness Incorporated

Eminsa (Empresa de Ingenieria, S.A.) Dominican Republic Professional Services

Phixarmedia, S.R.L Dominican Republic Information and Communication Technology

Pro RD S.A. Dominican Republic Information and Communication Technology

Art Fabrik Ltd Grenada Creative Industries

Bon Accord Estate Ltd Grenada Tourism

Fuggles Inc, T/A Petite Anse Grenada Tourism

Tourism Services Ltd Grenada Tourism

Guyana Manufacturing & Guyana Business Support Services Association Organisation

Caribbean Craft Haiti Creative Industries

Arlene Martin Design Jamaica Creative Industries Fashion

EnviroMed Limited Jamaica Health & Wellness

Environmental Health Foundation Jamaica Professional Services

GSW Animation Limited Jamaica Creative Industries

Home Central Jamaica Professional Services

Info Exchange Limited Jamaica Information and Communication Technology

Patwa Apparel Jamaica Creative Industries Fashion

Resource Options Limited Jamaica Professional Services

Shiba Investment Ltd T/A Jamaica Tourism Hotel Mocking Bird Antigua and Barbuda Coalition of Antigua & Barbuda Business Support Service Industries Organisation

Carib-World Travel Ltd Antigua & Barbuda Tourism

Foreisght Intl Ventures Antigua & Barbuda Tourism

Lamblion Group Company Limited Antigua & Barbuda Professional Services

Ruth's Place Antigua & Barbuda Tourism

The Lindengrove Corporation Antigua & Barbuda Professional Services

Valley Creek Hotel Antigua & Barbuda Tourism

3D Veterinary Services Inc Barbados Professional Services

Allahar Associates Limited Barbados Professional Services

Blue Waters Productions Barbados Creative Industries

Caribbean Consultants Limited Barbados Professional Services

National Cultural Foundation Barbados Creative Industries

Policy Networks International Barbados Professional Services 49 Incorporated Caribbean Export and EPA Implementation in the Caribbean Services Sector Soothing Touch Da Spa Barbados Health & WellnessANNEX 1

Studio Blue Architects Incorporated Barbados Professional Services

TalmaANNEX Mill 1 - ContinuedStudios Ltd Barbados Professional Services

UR-IMAGINATION INC Barbados Creative Industries

Vicki Telford Architects Inc Barbados Professional Services

Wendy Hill Limited T/A Santosha Barbados Professional Services FIRM COUNTRY SECTOR Belize Centre for Training Belize Professional Services & Development

Abacus Inc Dominica Professional Services

KPB Professional Services Inc. Dominica Professional Services

Rodney's Wellness Retreat Dominica Health & Wellness Incorporated

Eminsa (Empresa de Ingenieria, S.A.) Dominican Republic Professional Services

Phixarmedia, S.R.L Dominican Republic Information and Communication Technology

Pro RD S.A. Dominican Republic Information and Communication Technology

Art Fabrik Ltd Grenada Creative Industries

Bon Accord Estate Ltd Grenada Tourism

Fuggles Inc, T/A Petite Anse Grenada Tourism

Tourism Services Ltd Grenada Tourism

Guyana Manufacturing & Guyana Business Support Services Association Organisation

Caribbean Craft Haiti Creative Industries

Arlene Martin Design Jamaica Creative Industries Fashion

EnviroMed Limited Jamaica Health & Wellness

Environmental Health Foundation Jamaica Professional Services

GSW Animation Limited Jamaica Creative Industries

Home Central Jamaica Professional Services

Info Exchange Limited Jamaica Information and Communication Technology

Patwa Apparel Jamaica Creative Industries Fashion

Resource Options Limited Jamaica Professional Services

Shiba Investment Ltd T/A Jamaica Tourism Hotel Mocking Bird Antigua and Barbuda Coalition of Antigua & Barbuda Business Support Service Industries Organisation

Carib-World Travel Ltd Antigua & Barbuda Tourism

Foreisght Intl Ventures Antigua & Barbuda Tourism

Lamblion Group Company Limited Antigua & Barbuda Professional Services

Ruth's Place Antigua & Barbuda Tourism

The Lindengrove Corporation Antigua & Barbuda Professional Services

Valley Creek Hotel Antigua & Barbuda Tourism

3D Veterinary Services Inc Barbados Professional Services

Allahar Associates Limited Barbados Professional Services

Blue Waters Productions Barbados Creative Industries

Caribbean Consultants Limited Barbados Professional Services

National Cultural Foundation Barbados Creative Industries

Policy Networks International Barbados Professional Services Incorporated

Soothing Touch Da Spa Barbados Health & Wellness

Studio Blue Architects Incorporated Barbados Professional Services

Talma Mill Studios Ltd Barbados Professional Services

UR-IMAGINATION INC Barbados Creative Industries

Vicki Telford Architects Inc Barbados Professional Services

Wendy Hill Limited T/A Santosha Barbados Professional Services

Belize Centre for Training Belize Professional Services & Development

Abacus Inc Dominica Professional Services

KPB Professional Services Inc. Dominica Professional Services

Rodney's Wellness Retreat Dominica Health & Wellness Incorporated

Eminsa (Empresa de Ingenieria, S.A.) Dominican Republic Professional Services

Phixarmedia, S.R.L Dominican Republic Information and Communication Technology

Pro RD S.A. Dominican Republic Information and Communication Technology

Art Fabrik Ltd Grenada Creative Industries

Bon Accord Estate Ltd Grenada Tourism

Fuggles Inc, T/A Petite Anse Grenada Tourism

Tourism Services Ltd Grenada Tourism

Guyana Manufacturing & Guyana Business Support Services Association Organisation

Caribbean Craft Haiti Creative Industries

Arlene Martin Design Jamaica Creative Industries 50 Fashion

EnviroMedCaribbean Export Limited and EPA Implementation in the Jamaica Caribbean Services Sector Health & Wellness ANNEX 1 Environmental Health Foundation Jamaica Professional Services

GSW Animation Limited Jamaica Creative Industries ANNEX 1 - Continued Home Central Jamaica Professional Services

InfoFIRM Exchange Limited COUNTRY Jamaica SECTOR Information and Communication Technology

Patwa Apparel Jamaica Creative Industries Fashion

Resource Options Limited Jamaica Professional Services

Shiba Investment Ltd T/A Jamaica Tourism Hotel Mocking Bird

The Competitiveness Jamaica Professional Services Company

Trevor Hamilton & Jamaica Professional Services Associates

Two Seasons Guest House Jamaica Tourism Limited

Hobson Enterprises Limited St. Kitts & Nevis Professional Services

Oualie Beach St. Kitts & Nevis Professional Services Enterprises Limited

St. Christopher St. Kitts & Nevis Tourism National Trust

Walwyn Consulting St. Kitts & Nevis Professional Services

Accela Marketing St. Lucia Professional Services Company Limited

Converge Solutions St. Lucia Information and Incorporated Communication Technology

Designs by Nadia St. Lucia Creative Industries- Fashion

FDL Consult Incorporated St. Lucia Professional Services

Island Interactive Limited St. Lucia Information and Communication Technology

Iyanolla Pictures St. Lucia Creative Industrie Film Le Sport (St. Lucia) Limited St. Lucia Professional Services

Moz Incorporated St. Lucia Professional Services

Natmed Limited St. Lucia Health & Wellness

Hotel Alexandrina Inc St. Vincent & the Grenadines Tourism

Invest SVG St. Vincent & the Grenadines Business Support Organisation Irvine Interior & St. Vincent & the Grenadines Professional Services Construction Incorporated

Spencer & Associates Inc St. Vincent & the Grenadines Professional Services

Tami B Designs St. Vincent & the Grenadines Creative Industries Fashion

The Cobblestone Inn St. Vincent & the Grenadines Professional Services

The Master Room Studios St. Vincent & the Grenadines Creative Industries - Music

Creative Styles Suriname Professional Services

ACLA Works Limited Trinidad & Tobago Professional Services

Geoﬀ & Company Limited Trinidad & Tobago Professional Services

Mas Transformation Trinidad & Tobago Creative Industries Secretariat

Maturity Music Ltd Trinidad & Tobago Creative Industries-Music The Competitiveness Jamaica Professional Services Company

Trevor Hamilton & Jamaica Professional Services Associates

Two Seasons Guest House Jamaica Tourism Limited

Hobson Enterprises Limited St. Kitts & Nevis Professional Services

Oualie Beach St. Kitts & Nevis Professional Services Enterprises Limited

St. Christopher St. Kitts & Nevis Tourism National Trust

Walwyn Consulting St. Kitts & Nevis Professional Services

Accela Marketing St. Lucia Professional Services Company Limited

Converge Solutions St. Lucia Information and Incorporated Communication Technology

Designs by Nadia St. Lucia Creative Industries- Fashion 51

FDL Consult Incorporated Caribbean Export St. and Lucia EPA Implementation in the Caribbean Professional Services Services Sector ANNEX 1 Island Interactive Limited St. Lucia Information and Communication Technology ANNEX 1 - Continued Iyanolla Pictures St. Lucia Creative Industrie Film LeFIRM Sport (St. Lucia) Limited COUNTRY St. Lucia SECTOR Professional Services

Moz Incorporated St. Lucia Professional Services

Natmed Limited St. Lucia Health & Wellness

Hotel Alexandrina Inc St. Vincent & the Grenadines Tourism

Invest SVG St. Vincent & the Grenadines Business Support Organisation Irvine Interior & St. Vincent & the Grenadines Professional Services Construction Incorporated

Spencer & Associates Inc St. Vincent & the Grenadines Professional Services

Tami B Designs St. Vincent & the Grenadines Creative Industries Fashion

The Cobblestone Inn St. Vincent & the Grenadines Professional Services

The Master Room Studios St. Vincent & the Grenadines Creative Industries - Music

Creative Styles Suriname Professional Services

ACLA Works Limited Trinidad & Tobago Professional Services

Geoﬀ & Company Limited Trinidad & Tobago Professional Services

Mas Transformation Trinidad & Tobago Creative Industries Secretariat

Maturity Music Ltd Trinidad & Tobago Creative Industries-Music 52

ANNEX 2 Services Sector Firms participating in the london engage activites

FIRM COUNTRY SECTOR

aJeante Antigua & Barbuda Creative Industries

Caribbean Digital Barbados Creative Industries Media Centre

Fifth Element Designs Barbados Creative Industries

Mr. Dale "Mr. Dale" Rudder Barbados Creative Industries

Mr. Arturo Tappin Barbados Creative Industries

Island Life Television Inc. Barbados Creative Industries

Christian Friis Custom Jewellery Barbados Creative Industries

Isle-7 Barbados Professional Services

Amonle Studios Inc. Barbados Professional Services

Talma Mills Studio Barbados Professional Services

Seventh Silver Star Inc Dominica Creative Industries

Ms. Michelle Henderson Dominica Creative Industries

Persio Abreu, S.A. Dominican Republic Creative Industries

Ms Xiomara Fortuna Dominican Republic Creative Industries

NEX Consulting Dominican Republic Professional Services

Caribbean ce of Grenada Professional Services Co-operative Architecture

Sonia oel esigns Gyana Creative ndstries Gyana asion eeend

Cmmins Leater stablisment Gyana Creative ndstries

r omeo ystic ermal Gyana Creative ndstries

David Andre Collection Haiti Creative Industries

Mr. Jean "Belo" Belony Muart Haiti Creative Industries

VeVe Collection Haiti Creative Industries

Garme pparel Tecnical Centre amaica Creative ndstries

Patwa Apparel Jamaica Creative Industries

i amaica Creative ndstries

Mr. Christopher Martin Jamaica Creative Industries

drennaLuna Jamaica Creative Industries

amaica Creative ndstries

Sports a amaica Creative ndstries

Caribbean Downloads/ St. Kitts & Nevis Creative Industries DanceBEAT Records

ccela areting St Lcia Creative ndstries

Cinnamon Productions St. Lucia Creative Industries

Sacred Sports Fund Inc St. Lucia Professional Services

Claudia Edward St. Lucia Creative Industries

Lee Productions Inc St. Lucia Creative Industries

sland etor nc St incent & te Grenadines Creative ndstries

SG ssociation of St incent & te Grenadines Creative ndstries Music Professionals

Tami esigns St incent & te Grenadines Creative ndstries

Te aster oom Stdio St incent & te Grenadines Creative ndstries

Atelier Doré Suriname Creative Industries

Meiling Inc. Trinidad & Tobago Creative Industries

Full Circle Production Trinidad & Tobago Creative Industries

Heather Jones Designs Ltd Trinidad & Tobago Creative Industries aJeante Antigua & Barbuda Creative Industries

Caribbean Digital Barbados Creative Industries Media Centre

Fifth Element Designs Barbados Creative Industries

Mr. Dale "Mr. Dale" Rudder Barbados Creative Industries

Mr. Arturo Tappin Barbados Creative Industries

Island Life Television Inc. Barbados Creative Industries

Christian Friis Custom Jewellery Barbados Creative Industries

Isle-7 Barbados Professional Services

Amonle Studios Inc. Barbados Professional Services

Talma Mills Studio Barbados Professional Services

Seventh Silver Star Inc Dominica Creative Industries

Ms. Michelle Henderson Dominica Creative Industries

Persio Abreu, S.A. Dominican Republic Creative Industries

53 Ms Xiomara Fortuna Dominican Republic Creative Industries Caribbean Export and EPA Implementation in the Caribbean Services Sector NEX Consulting Dominican Republic Professional ANNEXServices 2 Caribbean Oﬃce of Grenada Professional Services Co-operative Architecture ANNEX 2 - Continued Sonia Noel Designs/ Guyana Creative Industries Guyana Fashion Weekend

Cummin's Leather Establishment Guyana Creative Industries

Mr. Romeo "Mystic" Nermal Guyana Creative Industries

DavidFIRM Andre Collection COUNTRY Haiti SECTOR Creative Industries

Mr. Jean "Belo" Belony Muart Haiti Creative Industries

VeVe Collection Haiti Creative Industries

Garmex Apparel Technical Centre Jamaica Creative Industries

Patwa Apparel Jamaica Creative Industries

J-Muzik Jamaica Creative Industries

Mr. Christopher Martin Jamaica Creative Industries drennaLuna Jamaica Creative Industries

FIWI Jamaica Creative Industries

Sports Max Jamaica Creative Industries

Caribbean Downloads/ St. Kitts & Nevis Creative Industries DanceBEAT Records

Accela Marketing St. Lucia Creative Industries

Cinnamon Productions St. Lucia Creative Industries

Sacred Sports Fund Inc St. Lucia Professional Services

Claudia Edward St. Lucia Creative Industries

Lee Productions Inc St. Lucia Creative Industries

Island Network Inc St Vincent & the Grenadines Creative Industries

SVG Association of St Vincent & the Grenadines Creative Industries Music Professionals

Tami B Designs St Vincent & the Grenadines Creative Industries

The Master Room Studio St Vincent & the Grenadines Creative Industries

Atelier Doré Suriname Creative Industries

Meiling Inc. Trinidad & Tobago Creative Industries

Full Circle Production Trinidad & Tobago Creative Industries

Heather Jones Designs Ltd Trinidad & Tobago Creative Industries aJeante Antigua & Barbuda Creative Industries

Caribbean Digital Barbados Creative Industries Media Centre

Fifth Element Designs Barbados Creative Industries

Mr. Dale "Mr. Dale" Rudder Barbados Creative Industries

Mr. Arturo Tappin Barbados Creative Industries

Island Life Television Inc. Barbados Creative Industries

Christian Friis Custom Jewellery Barbados Creative Industries

Isle-7 Barbados Professional Services

Amonle Studios Inc. Barbados Professional Services

Talma Mills Studio Barbados Professional Services

Seventh Silver Star Inc Dominica Creative Industries

Ms. Michelle Henderson Dominica Creative Industries

Persio Abreu, S.A. Dominican Republic Creative Industries

Ms Xiomara Fortuna Dominican Republic Creative Industries

NEX Consulting Dominican Republic Professional Services

Caribbean Oﬃce of Grenada Professional Services Co-operative Architecture

Sonia Noel Designs/ Guyana Creative Industries Guyana Fashion Weekend

Cummin's Leather Establishment Guyana Creative Industries

Mr. Romeo "Mystic" Nermal Guyana Creative Industries

David Andre Collection Haiti Creative Industries

Mr. Jean "Belo" Belony Muart Haiti Creative Industries

VeVe Collection Haiti Creative Industries

Garmex Apparel Technical Centre Jamaica Creative Industries

Patwa Apparel Jamaica Creative Industries

J-Muzik Jamaica Creative Industries

Mr. Christopher Martin Jamaica Creative Industries

drennaLuna Jamaica Creative Industries

FIWI Jamaica Creative Industries

Sports Max Jamaica Creative Industries

Caribbean Downloads/ St. Kitts & Nevis Creative Industries DanceBEAT Records

Accela Marketing St. Lucia Creative Industries

Cinnamon Productions St. Lucia Creative Industries 54 Sacred Sports Fund Inc St. Lucia Professional Services Caribbean Export and EPA Implementation in the Caribbean Services Sector ANNEXClaudia 2 Edward St. Lucia Creative Industries

Lee Productions Inc St. Lucia Creative Industries

ANNEXIsland Network 2 - Continued Inc St Vincent & the Grenadines Creative Industries

SVG Association of St Vincent & the Grenadines Creative Industries Music Professionals

Tami B Designs St Vincent & the Grenadines Creative Industries

The Master Room Studio St Vincent & the Grenadines Creative Industries

Atelier Doré Suriname Creative Industries

MeilingFIRM Inc. COUNTRY Trinidad & Tobago SECTOR Creative Industries

Full Circle Production Trinidad & Tobago Creative Industries

Heather Jones Designs Ltd Trinidad & Tobago Creative Industries

Pallarax Productions Trinidad & Tobago Creative Industries

Studio Jay Recording Ltd Trinidad & Tobago Creative Industries

Ibis Ceramic Jewellery Trinidad & Tobago Creative Industries

Ideas to Business Trinidad & Tobago Professional Services

ANNEX 3 Services Sector Firms participating in Export promotion activities

THE GALLERY BERLIN

FIRM COUNTRY SECTOR

Fifth Element Designs Barbados Creative Industries

Oriett Domenech Dominican Republic Creative Industries

drennaLUNA Jamaica Creative Industries

Heather Jones International Trinidad & Tobago Creative Industries

Meiling Inc. Trinidad & Tobago Creative Industries 55

Caribbean Export and EPA Implementation in the Caribbean Services Sector ANNEX 3

ANNEX 3 - Continued

CARIFESTA XI

FIRM COUNTRY SECTOR

Roxanne Webster Anguilla Creative Industries

Kellie Cadogan Barbados Creative Industries

Arturo Tappin Barbados Creative Industries

Tanya Carter Belize Creative Industries

Cornell Phillip Dominica Creative Industries

Melinda Ulysses Dominica Creative Industries

Sonika McKie Grenada Creative Industries

Timeka Marshall Guyana Creative Industries

Duane Stephenson Jamaica Creative Industries

Teddyson John St. Lucia Creative Industries

Shayne Ross St. Lucia Creative Industries

Choc’late Allen Trinidad & Tobago Creative Industries

Andre Comeau Trinidad & Tobago Creative Industries

Andre Donawa Trinidad & Tobago Creative Industries

Nariba Herbert Trinidad & Tobago Creative Industries

Adrian Jaikaran Trinidad & Tobago Creative Industries

Deidre Rahaman Trinidad & Tobago Creative Industries

Houston Villaroel Trinidad & Tobago Creative Industries

David Walker Trinidad & Tobago Creative Industries

Waisa Ward Trinidad & Tobago Creative Industries 56

Caribbean Export and EPA Implementation in the Caribbean Services Sector ANNEX 3

ANNEX 3 - Continued

WOMAX

FIRM COUNTRY SECTOR

Bodine Victoria Johnson Bahamas Creative Industries

Terneille Alesa Burrows Bahamas Creative Industries

Caribbean Copyright Link Barbados Creative Industries

Indra Denys Rudder Barbados Creative Industries

Ryan Chase Barbados Creative Industries

Andre Jonathan Woodvine Barbados Creative Industries

CRS Music & Media Barbados Creative Industries

Onika Best Barbados Creative Industries

Stonetree Records Belize Creative Industries

Belizean Society of Belize Creative Industries Composers Authors

MarkO Music Publishing Co Dominica Creative Industries

Tereke Producciones Dominican Republic Creative Industries

Xiomara Fortuna Dominican Republic Creative Industries

Tivoli Drumers and Grenada Creative Industries The Grenada Cultural Foundation

Kross Kolor Records Guyana Creative Industries

Caracoli Haiti Creative Industries

Jean BelOny Murat Haiti Creative Industries

Gary Lubin Haiti Creative Industries

Nanook Enterprises Ltd Jamaica Creative Industries

Headline Entertainment Jamaica Creative Industries

Jamaica Association of Composers, Jamaica Creative Industries Authors & Publishers

Caribbean Download/Dance Beat St. Kitts & Nevis Creative Industries

Lee Productions Inc St. Lucia Creative Industries

SARP Distribution Inc St. Lucia Creative Industries

Eastern Caribbean Collective St. Lucia Creative Industries Organisation for Music Rights

Randy Luta Mc-Intosh St. Vincent & the Grenadines Creative Industries

Island Network Inc St. Vincent & the Grenadines Creative Industries

Songwriter/Foundation for Suriname Creative Industries Copyrights in Suriname

Studio Jay Recording Trinidad & Tobago Creative Industries

Caribbean Music Group Trinidad & Tobago Creative Industries Bodine Victoria Johnson Bahamas Creative Industries

Terneille Alesa Burrows Bahamas Creative Industries

Caribbean Copyright Link Barbados Creative Industries

Indra Denys Rudder Barbados Creative Industries

Ryan Chase Barbados Creative Industries

Andre Jonathan Woodvine Barbados Creative Industries

CRS Music & Media Barbados Creative Industries

Onika Best Barbados Creative Industries

Stonetree Records Belize Creative Industries

Belizean Society of Belize Creative Industries Composers Authors

MarkO Music Publishing Co Dominica Creative Industries 57

Tereke Producciones Caribbean Export Dominican and EPA Implementation Republic in the Caribbean Creative Services Industries Sector ANNEX 3 Xiomara Fortuna Dominican Republic Creative Industries

Tivoli Drumers and Grenada Creative Industries TheANNEX Grenada 3 - Continued Cultural Foundation

Kross Kolor Records Guyana Creative Industries

Caracoli Haiti Creative Industries

Jean BelOny Murat Haiti Creative Industries

Gary Lubin Haiti Creative Industries

NanookFIRM Enterprises Ltd COUNTRY Jamaica SECTOR Creative Industries

Headline Entertainment Jamaica Creative Industries

Jamaica Association of Composers, Jamaica Creative Industries Authors & Publishers

Caribbean Download/Dance Beat St. Kitts & Nevis Creative Industries

Lee Productions Inc St. Lucia Creative Industries

SARP Distribution Inc St. Lucia Creative Industries

Eastern Caribbean Collective St. Lucia Creative Industries Organisation for Music Rights

Randy Luta Mc-Intosh St. Vincent & the Grenadines Creative Industries

Island Network Inc St. Vincent & the Grenadines Creative Industries

Songwriter/Foundation for Suriname Creative Industries Copyrights in Suriname

Studio Jay Recording Trinidad & Tobago Creative Industries

Caribbean Music Group Trinidad & Tobago Creative Industries

MANAGMENT CONSULTING BUSINESS SYMPOSIUM

FIRM COUNTRY SECTOR

Antigua and Barbuda Antigua & Barbuda Professional Services Coalition of Service Industries (ABCSI)

Marcella Andre-Georges Antigua & Barbuda Professional Services

Bahamas Agricultural and Bahamas Professional Services Industrial Corporation (BAIC)

EPS Consultants Bahamas Professional Services

Everton Barnes Communications Bahamas Professional Services

Global Corporate Management Ltd. Bahamas Professional Services

Nekia Brice Bahamas Professional Services

Outreach Sales & Bahamas Professional Services Marketing Management

Project Management Solutions Limited Bahamas Professional Services

Samanthal Rolle Bahamas Professional Services

Transﬁnance Ltd Bahamas Professional Services

Websoft Bahamas Professional Services

Barbados Coalition of Barbados Professional Services Service Industries (BCSI)

Calidad Investment & Barbados Professional Services Financial Service Inc

Caribbean Business Enterprise Barbados Professional Services Trust Inc

Catalyst Consultants Barbados Professional Services

Cricket Legends Barbados Professional Services

George Pilgrim Barbados Professional Services

Goddard Enterprises Ltd Barbados Professional Services

Holder Consulting Inc. Barbados Professional Services

Kaizen Business Development Barbados Professional Services

KPMG Barbados Professional Services

Legacy Barbados Inc Barbados Professional Services

Legacy Inc Barbados Professional Services

R. G. Advisory Services Inc. Barbados Professional Services

Robertson Consulting Group Inc Barbados Professional Services Ceratech Coatings (B'dos) Ltd

Samdor Services Limited Barbados Professional Services

Strong's Supreme Service Inc Barbados Professional Services

The Louizon Group Inc. Barbados Professional Services

Belize Coalition of Service Providers Belize Professional Services

Athena's Wisdom Series Dominica Professional Services

G & S Services Dominica Professional Services

ICMS Ltd Dominica Professional Services

KPB Chartered Accountants / Dominica Professional Services KPB Professional Services Inc

National Development Foundation Dominica Professional Services of Dominica Ltd.

Whitco Development Institute Dominica Professional Services

VF Inc Dominica Professional Services 58

Caribbean Export and EPA Implementation in the Caribbean Services Sector ANNEX 3

ANNEX 3 - Continued

Antigua and Barbuda Antigua & Barbuda Professional Services Coalition of Service Industries (ABCSI)

Marcella Andre-Georges Antigua & Barbuda Professional Services MANAGMENT CONSULTING BUSINESS SYMPOSIUM - CTND Bahamas Agricultural and Bahamas Professional Services IndustrialFIRM Corporation (BAIC) COUNTRY SECTOR

EPS Consultants Bahamas Professional Services

Everton Barnes Communications Bahamas Professional Services

Global Corporate Management Ltd. Bahamas Professional Services

Nekia Brice Bahamas Professional Services

Outreach Sales & Bahamas Professional Services Marketing Management

Project Management Solutions Limited Bahamas Professional Services

Samanthal Rolle Bahamas Professional Services

Transﬁnance Ltd Bahamas Professional Services

Websoft Bahamas Professional Services

Barbados Coalition of Barbados Professional Services Service Industries (BCSI)

Calidad Investment & Barbados Professional Services Financial Service Inc

Caribbean Business Enterprise Barbados Professional Services Trust Inc

Catalyst Consultants Barbados Professional Services

Cricket Legends Barbados Professional Services

George Pilgrim Barbados Professional Services

Goddard Enterprises Ltd Barbados Professional Services

Holder Consulting Inc. Barbados Professional Services

Kaizen Business Development Barbados Professional Services

KPMG Barbados Professional Services

Legacy Barbados Inc Barbados Professional Services

Legacy Inc Barbados Professional Services

R. G. Advisory Services Inc. Barbados Professional Services

Robertson Consulting Group Inc Barbados Professional Services Ceratech Coatings (B'dos) Ltd

Samdor Services Limited Barbados Professional Services

Strong's Supreme Service Inc Barbados Professional Services

The Louizon Group Inc. Barbados Professional Services

Belize Coalition of Service Providers Belize Professional Services

Athena's Wisdom Series Dominica Professional Services

G & S Services Dominica Professional Services

ICMS Ltd Dominica Professional Services

KPB Chartered Accountants / Dominica Professional Services KPB Professional Services Inc

National Development Foundation Dominica Professional Services of Dominica Ltd.

Whitco Development Institute Dominica Professional Services

VF Inc Dominica Professional Services Antigua and Barbuda Antigua & Barbuda Professional Services Coalition of Service Industries (ABCSI)

Marcella Andre-Georges Antigua & Barbuda Professional Services

Bahamas Agricultural and Bahamas Professional Services Industrial Corporation (BAIC)

EPS Consultants Bahamas Professional Services

Everton Barnes Communications Bahamas Professional Services

Global Corporate Management Ltd. Bahamas Professional Services

Nekia Brice Bahamas Professional Services

Outreach Sales & Bahamas Professional Services Marketing Management

Project Management Solutions Limited Bahamas Professional Services

Samanthal Rolle Bahamas Professional Services

Transﬁnance Ltd Bahamas Professional Services

Websoft Bahamas Professional Services

Barbados Coalition of Barbados Professional Services Service Industries (BCSI)

Calidad Investment & Barbados Professional Services Financial Service Inc 59

Caribbean Business EnterpriseCaribbean Export and EPA Implementation Barbados in the Caribbean Professional Services Services Sector Trust Inc ANNEX 3

Catalyst Consultants Barbados Professional Services

CricketANNEX 3Legends - Continued Barbados Professional Services

George Pilgrim Barbados Professional Services

Goddard Enterprises Ltd Barbados Professional Services

Holder Consulting Inc. Barbados Professional Services

Kaizen Business Development Barbados Professional Services

KPMGFIRM COUNTRY Barbados SECTOR Professional Services

Legacy Barbados Inc Barbados Professional Services

Legacy Inc Barbados Professional Services

R. G. Advisory Services Inc. Barbados Professional Services

Robertson Consulting Group Inc Barbados Professional Services Ceratech Coatings (B'dos) Ltd

Samdor Services Limited Barbados Professional Services

Strong's Supreme Service Inc Barbados Professional Services

The Louizon Group Inc. Barbados Professional Services

Belize Coalition of Service Providers Belize Professional Services

Athena's Wisdom Series Dominica Professional Services

G & S Services Dominica Professional Services

ICMS Ltd Dominica Professional Services

KPB Chartered Accountants / Dominica Professional Services KPB Professional Services Inc

National Development Foundation Dominica Professional Services of Dominica Ltd.

Whitco Development Institute Dominica Professional Services

VF Inc Dominica Professional Services

Agnes Cishek Dominican Republic Professional Services

Angel Willmore Dominican Republic Professional Services

Chamber of Commerce of Dominican Republic Professional Services Santo Domingo

Services Directorate General Dominican Republic Professional Services of Multilateral Cooperation (DIGECOOM)

Economy and Trade Section Dominican Republic Professional Services

Elka Scheker Dominican Republic Professional Services

Instituto Dominicano para Dominican Republic Professional Services la Calidad (DIGENOR)

INVEX Consulting & Dominican Republic Professional Services

Trading Group Ivette Caceres Dominican Republic Professional Services

José Cheda Dominican Republic Professional Services

Juan Mendoza Dominican Republic Professional Services

Luis Garcia Godoy Dominican Republic Professional Services

Manuel Alexander Dominican Republic Professional Services

Milagros Puello Dominican Republic Professional Services

Milciades Willmore Dominican Republic Professional Services

National Council of Dominican Republic Professional Services Private Enterprise (CONEP)

NEX Consulting Dominican Republic Professional Services

Olga Molina Dominican Republic Professional Services

ORAD S.R.L. Dominican Republic Professional Services

SINECORP Dominican Republic Professional Services

SOLEMP Dominican Republic Professional Services

Universidad Dominican Republic Professional Services Iberoamericana (UNIBE)

VA Consulting Dominican Republic Professional Services

Vilma Arbaje Dominican Republic Professional Services

Virginia Roca Consultores Dominican Republic Professional Services y AIDECA

Wilson Gil Dominican Republic Professional Services

Grenada Coalition of Grenada Professional Services Service Industries

Quality Solutions for Grenada Professional Services Business Excellence

Caribbean Community Secretariat Guyana Professional Services (CARICOM)

Economic Partnership Guyana Professional Services Agreement (EPA) Implementation Unit

Joseph Jhon Celicourt Haiti Professional Services

Medianamic Paul Duret Haiti Professional Services

Phara Seriphin Haiti Professional Services 60

Caribbean Export and EPA Implementation in the Caribbean Services Sector ANNEX 3

ANNEX 3 - Continued

Agnes Cishek Dominican Republic Professional Services

Angel Willmore Dominican Republic Professional Services

ChamberMANAGMENT of Commerce CONSULTING of BUSINESS SYMPOSIUM Dominican - Republic CTND Professional Services Santo Domingo FIRM COUNTRY SECTOR Services Directorate General Dominican Republic Professional Services of Multilateral Cooperation (DIGECOOM)

Economy and Trade Section Dominican Republic Professional Services

Elka Scheker Dominican Republic Professional Services

Instituto Dominicano para Dominican Republic Professional Services la Calidad (DIGENOR)

INVEX Consulting & Dominican Republic Professional Services

Trading Group Ivette Caceres Dominican Republic Professional Services

José Cheda Dominican Republic Professional Services

Juan Mendoza Dominican Republic Professional Services

Luis Garcia Godoy Dominican Republic Professional Services

Manuel Alexander Dominican Republic Professional Services

Milagros Puello Dominican Republic Professional Services

Milciades Willmore Dominican Republic Professional Services

National Council of Dominican Republic Professional Services Private Enterprise (CONEP)

NEX Consulting Dominican Republic Professional Services

Olga Molina Dominican Republic Professional Services

ORAD S.R.L. Dominican Republic Professional Services

SINECORP Dominican Republic Professional Services

SOLEMP Dominican Republic Professional Services

Universidad Dominican Republic Professional Services Iberoamericana (UNIBE)

VA Consulting Dominican Republic Professional Services

Vilma Arbaje Dominican Republic Professional Services

Virginia Roca Consultores Dominican Republic Professional Services y AIDECA

Wilson Gil Dominican Republic Professional Services

Grenada Coalition of Grenada Professional Services Service Industries

Quality Solutions for Grenada Professional Services Business Excellence

Caribbean Community Secretariat Guyana Professional Services (CARICOM)

Economic Partnership Guyana Professional Services Agreement (EPA) Implementation Unit

Joseph Jhon Celicourt Haiti Professional Services

Medianamic Paul Duret Haiti Professional Services

Phara Seriphin Haiti Professional Services Agnes Cishek Dominican Republic Professional Services

Angel Willmore Dominican Republic Professional Services

Chamber of Commerce of Dominican Republic Professional Services Santo Domingo

Services Directorate General Dominican Republic Professional Services of Multilateral Cooperation (DIGECOOM)

Economy and Trade Section Dominican Republic Professional Services

Elka Scheker Dominican Republic Professional Services

Instituto Dominicano para Dominican Republic Professional Services la Calidad (DIGENOR)

INVEX Consulting & Dominican Republic Professional Services

Trading Group Ivette Caceres Dominican Republic Professional Services

José Cheda Dominican Republic Professional Services

Juan Mendoza Dominican Republic Professional Services

Luis Garcia Godoy Dominican Republic Professional Services

Manuel Alexander Dominican Republic Professional Services

Milagros Puello Dominican Republic Professional Services 61

Milciades Willmore Caribbean Export Dominican and EPA Implementation Republic in the Caribbean Professional Services Services Sector ANNEX 3 National Council of Dominican Republic Professional Services Private Enterprise (CONEP)

ANNEXNEX Consulting 3 - Continued Dominican Republic Professional Services Olga Molina Dominican Republic Professional Services

ORAD S.R.L. Dominican Republic Professional Services

SINECORP Dominican Republic Professional Services

SOLEMP Dominican Republic Professional Services

FIRMUniversidad COUNTRY Dominican Republic SECTOR Professional Services Iberoamericana (UNIBE)

VA Consulting Dominican Republic Professional Services

Vilma Arbaje Dominican Republic Professional Services

Virginia Roca Consultores Dominican Republic Professional Services y AIDECA

Wilson Gil Dominican Republic Professional Services

Grenada Coalition of Grenada Professional Services Service Industries

Quality Solutions for Grenada Professional Services Business Excellence

Caribbean Community Secretariat Guyana Professional Services (CARICOM)

Economic Partnership Guyana Professional Services Agreement (EPA) Implementation Unit

Joseph Jhon Celicourt Haiti Professional Services

Medianamic Paul Duret Haiti Professional Services

Phara Seriphin Haiti Professional Services

A-Z Information Jamaica Ltd. Jamaica Professional Services

Beverley Josephs Jamaica Professional Services

Beverly Robinson Jamaica Professional Services

Business Works Ltd Jamaica Professional Services

David Loan Jamaica Professional Services

Denise Dallas Jamaica Professional Services

Desmond Shakespeare Jamaica Professional Services

Development Dimensions Jamaica Professional Services

Eileen Heaven Jamaica Professional Services

Enterprise Development & Jamaica Professional Services Market Access Solutions

Jamaica Business Development Jamaica Professional Services Corporation (JBDC)

Jamaica Promotions Jamaica Professional Services Corporation (JAMPRO)

Jennifer Sharrier Jamaica Professional Services

Karena Dair Jamaica Professional Services

Lisa Callender Jamaica Professional Services

LWR and Associates Jamaica Professional Services

Marie Powell Jamaica Professional Services

Marion Blake Jamaica Professional Services

Maxine Harris Jamaica Professional Services

PKF Consultants Ltd Jamaica Professional Services

Project Solutions (Jamaica) Ltd. Jamaica Professional Services

Quality management Jamaica Professional ServiceS Consultancy Co. Ltd.

Robert Wynter Jamaica Professional Services

Roxanne E. Morris Jamaica Professional Services

Sandhurst Marketing Consultants Jamaica Professional Services

Sandra Elaine Williams Jamaica Professional Services

Strategic Business Services Ltd Jamaica Professional Services

The Competitiveness Jamaica Professional Services Company (CANCO)

Winston Anderson Jamaica Professional Services

Yvonne Elliott-Mattis Jamaica Professional Services

Ayzer Industry Development St. Kitts & Nevis Professional Services

CAPMBE St. Kitts & Nevis Professional Services

DBA Quintessence Consulting St. Kitts & Nevis Professional Services

Ministry of Agriculture, Industry, St. Kitts & Nevis Professional Services ommerce and onsmer airs

Walwyn Consulting Services St. Kitts & Nevis Professional Services 62

Caribbean Export and EPA Implementation in the Caribbean Services Sector ANNEX 3

A-Z Information Jamaica Ltd. Jamaica Professional Services ANNEX 3 - Continued Beverley Josephs Jamaica Professional Services

Beverly Robinson Jamaica Professional Services

Business Works Ltd Jamaica Professional Services

David Loan Jamaica Professional Services MANAGMENT CONSULTING BUSINESS SYMPOSIUM - CTND Denise Dallas Jamaica Professional Services FIRM COUNTRY SECTOR Desmond Shakespeare Jamaica Professional Services

Development Dimensions Jamaica Professional Services

Eileen Heaven Jamaica Professional Services

Enterprise Development & Jamaica Professional Services Market Access Solutions

Jamaica Business Development Jamaica Professional Services Corporation (JBDC)

Jamaica Promotions Jamaica Professional Services Corporation (JAMPRO)

Jennifer Sharrier Jamaica Professional Services

Karena Dair Jamaica Professional Services

Lisa Callender Jamaica Professional Services

LWR and Associates Jamaica Professional Services

Marie Powell Jamaica Professional Services

Marion Blake Jamaica Professional Services

Maxine Harris Jamaica Professional Services

PKF Consultants Ltd Jamaica Professional Services

Project Solutions (Jamaica) Ltd. Jamaica Professional Services

Quality management Jamaica Professional ServiceS Consultancy Co. Ltd.

Robert Wynter Jamaica Professional Services

Roxanne E. Morris Jamaica Professional Services

Sandhurst Marketing Consultants Jamaica Professional Services

Sandra Elaine Williams Jamaica Professional Services

Strategic Business Services Ltd Jamaica Professional Services

The Competitiveness Jamaica Professional Services Company (CANCO)

Winston Anderson Jamaica Professional Services

Yvonne Elliott-Mattis Jamaica Professional Services

Ayzer Industry Development St. Kitts & Nevis Professional Services

CAPMBE St. Kitts & Nevis Professional Services

DBA Quintessence Consulting St. Kitts & Nevis Professional Services

Ministry of Agriculture, Industry, St. Kitts & Nevis Professional Services Commerce and Consumer Aﬀairs

Walwyn Consulting Services St. Kitts & Nevis Professional Services A-Z Information Jamaica Ltd. Jamaica Professional Services

Beverley Josephs Jamaica Professional Services

Beverly Robinson Jamaica Professional Services

Business Works Ltd Jamaica Professional Services

David Loan Jamaica Professional Services

Denise Dallas Jamaica Professional Services

Desmond Shakespeare Jamaica Professional Services

Development Dimensions Jamaica Professional Services

Eileen Heaven Jamaica Professional Services

Enterprise Development & Jamaica Professional Services Market Access Solutions

Jamaica Business Development Jamaica Professional Services Corporation (JBDC)

Jamaica Promotions Jamaica Professional Services Corporation (JAMPRO)

Jennifer Sharrier Jamaica Professional Services

Karena Dair Jamaica Professional Services

Lisa Callender Jamaica Professional Services

LWR and Associates Jamaica Professional Services

Marie Powell Jamaica Professional Services 63 Marion Blake Jamaica Professional Services Caribbean Export and EPA Implementation in the Caribbean Services Sector Maxine Harris Jamaica Professional ANNEXServices 3 PKF Consultants Ltd Jamaica Professional Services

ANNEXProject 3Solutions - Continued (Jamaica) Ltd. Jamaica Professional Services Quality management Jamaica Professional ServiceS Consultancy Co. Ltd.

Robert Wynter Jamaica Professional Services

Roxanne E. Morris Jamaica Professional Services

Sandhurst Marketing Consultants Jamaica Professional Services FIRM COUNTRY SECTOR Sandra Elaine Williams Jamaica Professional Services

Strategic Business Services Ltd Jamaica Professional Services

The Competitiveness Jamaica Professional Services Company (CANCO)

Winston Anderson Jamaica Professional Services

Yvonne Elliott-Mattis Jamaica Professional Services

Ayzer Industry Development St. Kitts & Nevis Professional Services

CAPMBE St. Kitts & Nevis Professional Services

DBA Quintessence Consulting St. Kitts & Nevis Professional Services

Ministry of Agriculture, Industry, St. Kitts & Nevis Professional Services Commerce and Consumer Aﬀairs

Walwyn Consulting Services St. Kitts & Nevis Professional Services

Accela Marketing St. Lucia Professional Services

Association of Management St. Lucia Professional Services Consultants of St. Lucia (AMCS)

BEEQ Investments Inc St. Lucia Professional Services

Bleasdille Consulting St. Lucia Professional Services

BusinessTech Research, Inc. St. Lucia Professional Services

Chase Consulting Ltd St. Lucia Professional Services

Ravi Ltd. St. Lucia Professional Services

St. Lucia Coalition of Service St. Lucia Professional Services Industries (SLCSI)

C.J.D. Services St. Vincent & the Grenadines Professional Services

CJD Services St. Vincent & the Grenadines Professional Services

Enterprise SVG Inc St. Vincent & the Grenadines Professional Services

Eureka Management Consultants St. Vincent & the Grenadines Professional Services

Prime Consulting St. Vincent & the Grenadines Professional Services

Spencer & Associates Inc St. Vincent & the Grenadines Professional Services

St. Vincent and the Grenadines St. Vincent & the Grenadines Professional Services Chamber of Agriculture & Nutrition Inc

Eumar Consultancy & Suriname Professional Services Administratiekantoor

LEFT Consultancy Suriname Professional Services

WiDa Consultancy & Services Suriname Professional Services

Beyond Consulting Limited Trinidad & Tobago Professional Services

CA Ferdinand Consultancy Trinidad & Tobago Professional Services

Carlton Guy Trinidad & Tobago Professional Services

DYKON Developments Ltd Trinidad & Tobago Professional Services

Eastern Industrial Trinidad & Tobago Professional Services Relations Consultants

Guy Carlton Trinidad & Tobago Professional Services

Ian Downes Trinidad & Tobago Professional Services

Ideas to Business Ltd Trinidad & Tobago Professional Services

JSL International (Tdad) Ltd Trinidad & Tobago Professional Services

LCT Consulting & Assoc Ltd Trinidad & Tobago Professional Services

Natalie Haye Trinidad & Tobago Professional Services

PERI & Associates Limited Trinidad & Tobago Professional Services

Ruthven Jack & Associates Trinidad & Tobago Professional Services

Tobago House of Assembly Trinidad & Tobago Professional Services

Trinidad and Tobago Coalition of Trinidad & Tobago Professional Services Service Industries (TTCSI) Accela Marketing St. Lucia Professional Services

64 Association of Management St. Lucia Professional Services Consultants of St. Lucia (AMCS) Caribbean Export and EPA Implementation in the Caribbean Services Sector ANNEXBEEQ Investments 3 Inc St. Lucia Professional Services Bleasdille Consulting St. Lucia Professional Services

ANNEXBusinessTech 3 - Continued Research, Inc. St. Lucia Professional Services Chase Consulting Ltd St. Lucia Professional Services

Ravi Ltd. St. Lucia Professional Services

St. Lucia Coalition of Service St. Lucia Professional Services Industries (SLCSI) MANAGMENT CONSULTING BUSINESS SYMPOSIUM - CTND C.J.D. Services St. Vincent & the Grenadines Professional Services FIRM COUNTRY SECTOR CJD Services St. Vincent & the Grenadines Professional Services