Starz Emails.Xlsx
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DLA Piper LLP (US) 500 Eighth Street, NW Washington, DC 20004 www.dlapiper.com R. Michael Senkowski [email protected] T 202.799.4103 F 202.799.5103 January 23, 2018 VIA ECFS Marlene H. Dortch Secretary Federal Communications Commission 445 12th Street, SW Washington, DC 20554 RE: Starz Entertainment, LLC, MB Docket No. 18-9. Dear Ms. Dortch: On January 17, 2018, Starz Entertainment, LLC, filed an Emergency Petition for Injunctive Relief with the Commission. At midnight on January 1, 2018, Altice deleted 16 Starz channels from Cablevision systems spanning numerous franchise areas without the advance notice to its subscribers required by the Commission’s rules. As documented in the Emergency Petition, these subscribers were deprived both of their opportunity to voice their concerns about the deletion of the Starz channels and their ability to find an alternative provider of Starz content before Altice’s drop. The Emergency Petition also describes how Altice has been providing insufficient levels of customer service to affected subscribers and appears to be misleading subscribers as to how long Starz will be off the air. In addition to the numerous complaints from consumers that already have been filed directly with the Commission, you will find attached thousands of emails and social media posts Starz has received from affected Altice subscribers. Additionally, Starz has received over 3,000 voicemails from affected subscribers that it would be happy to provide to the Commission upon request. As always, please do not hesitate to reach out with any questions. Respectfully submitted, DLA Piper LLP (US) /s/ R. Michael Senkowski R. Michael Senkowski Partner MS ID Subject Message Created I have been a customer since the Time Warner days and I watch many of the STARZ shows, especially AMERICAN GODS. My wife is devoted to OUTLANDER. Losing these shows has started me looking for another provider which will give me what I 35849 Bring Back STARZ! want. Wake up, Spectrum! You're losing me! 2018-01-18 18:59:15 12 Don't Drop STARZ! Please don’t drop starz!! 2017-12-30 10:22:33 13 Don't Drop STARZ! i always like hbo but not starz 2017-12-30 10:54:26 18 Don't Drop STARZ! Please keep stars on we just upgraded to get all these shows pleas don't discontinue 2017-12-30 12:08:34 19 Don't Drop STARZ! Don’t drop Starz. What is the substitute? I refuse to pay same for less!!!!!!!!!! 2017-12-30 12:26:35 20 Don't Drop STARZ! I WILL SWITH TO ANOTHER PROVIDER. I WILL NOT PAY MORE FOR LESS. THIS IS OUTRAGEOUS! 2017-12-30 12:31:54 21 Don't Drop STARZ! I want to keep being able to see STARZ programming 2017-12-30 12:54:45 51 Don't Drop STARZ! Don't mess with Power. I will switch to Verizon! 2017-12-30 15:06:15 26 Don't Drop STARZ! If you drop Starz I will consider subscribing to Verizon who is constantly making me offers. 2017-12-30 13:23:06 Please keep STARZ in the line up. Netflix and other streaming services already offer tempting reasons to leave Optimum 27 Don't Drop STARZ! cable. Losing Power, American Gods and other favorite shows is another reason to switch! 2017-12-30 13:23:19 28 Don't Drop STARZ! Some of the best shows on TV. Pls do not drop. Reduce my monthly bill if I lose that channel. 2017-12-30 13:44:06 We look forward to watching the original shows on "STARZ". If this is dropped we will consider dropping HBO SHOWTIME as well and begin to watch these shows on Netflix, Amazon or Hulu where they are offered. We have 6 Optimum Boxes 30 Don't Drop STARZ! being used in our home. I will also look at going back to FIOS as well. 2017-12-30 13:45:38 31 Don't Drop STARZ! Keep Start! 2017-12-30 13:55:16 56 Don't Drop STARZ! please do not drop my favorite show: the Outlanders 2017-12-30 15:17:19 If you drop Stars I will be changing to a different provider. So many shows I watch are on that channel. Please keep Stars as 33 Don't Drop STARZ! part of your packages. 2017-12-30 14:08:05 Another disappointing decision by Optimum, moving me ever closer to canceling my account! Why should I continue to pay 35 Don't Drop STARZ! more and more for channels that I don't want and lose ones that I do? 2017-12-30 14:10:17 I watch this channel on a regular basis, please do not drop it. I keep thinking about switching to online TV and dropping Starz would be one more reason to do so. 36 Don't Drop STARZ! Thank you. Vicki Hastings 2017-12-30 14:10:44 37 Don't Drop STARZ! I wan my stars. I will go to food. 2017-12-30 14:18:12 38 Don't Drop STARZ! If Comcast drops Starz I will switch to another provider 2017-12-30 14:20:12 726 Don't Drop STARZ! wtf 2017-12-31 16:05:52 I am an Optimum customer. Keep 42 Don't Drop STARZ! starz or I will switch to Verizon! 2017-12-30 14:34:00 Are you kidding me? STARZ has sooo many acclaimed and award winning programs. Especially Outlander. Don’t drop STARZ as l and many more will then seek to get our premium channels elsewhere. This is a poor decision on the cable 43 Don't Drop STARZ! company’s part if they go through with it. 2017-12-30 14:35:24 44 Don't Drop STARZ! 2017-12-30 14:47:03 Do not drop Starz. Some of my favorite shows, like Power and Outlander are on Starz. I would look for alternative ways to 45 Don't Drop STARZ! view them that excluded Optimum if you dropped Starz. 2017-12-30 14:48:06 46 Don't Drop STARZ! You already over charge, do not drop Stars. We will look elsewhere for tv service 2017-12-30 14:52:30 If you drop STARZ and think I'm going to pay the same amount for less I'll drop your services. I've researched and really don't need cable at all. Most of my friends already dropped cable and don't miss it so go ahead a push your customers 47 Don't Drop STARZ! away. Cable television is no longer necessary with all of the streaming options 2017-12-30 14:54:55 48 Don't Drop STARZ! Why? 2017-12-30 14:59:53 49 Don't Drop STARZ! 2017-12-30 15:02:20 I am long term (16 years) loyal customer of Cablevision/Optimum and now Altice. We receive all our television (top tier package with numerous options), internet and telephone service from you. I have many issues of price increases and lowered service standards but the removal of Starz from our package will be the straw that brakes the camel's back. I respectfully request that you do the right thing and negotiate a fair, equitable and mutually beneficial carriage arrangement with Starz. I will not continue to pay for services that are being dropped from our lineup. I trust you will do the right thing for the millions who subscribe to your services. I also, trust that you don't want to see a continued decline in your 50 Don't Drop STARZ! subscribers. 2017-12-30 15:02:46 52 Don't Drop STARZ! 2017-12-30 15:06:45 I don't want to see Starz dropped from the Suddenlink line-up unless of course I see a corresponding reduction in subscriber 53 Don't Drop STARZ! rates. 2017-12-30 15:08:11 I was shocked to learn Optimum will drop STARZ. You have increased prices and fees, just because you can, and now this! I 54 Don't Drop STARZ! along with thousands of others will be ready to drop Optimum should STARZ be dropped. 2017-12-30 15:10:21 55 Don't Drop STARZ! Please do not drop Starz 2017-12-30 15:15:04 57 Don't Drop STARZ! Part of my plan and why I signed up was for Starz. Please insure my service continues. 2017-12-30 15:19:22 59 Don't Drop STARZ! You have a lot of nerve 2017-12-30 15:25:45 60 Don't Drop STARZ! I am a huge outlander fan. Will likely cut the cord if you drop starz! 2017-12-30 15:26:45 Don't drop Starz 61 Don't Drop STARZ! PLEASE!!! 2017-12-30 15:30:48 62 Don't Drop STARZ! I love Starz. I’m likely to leave if you drop it 2017-12-30 15:30:52 63 Don't Drop STARZ! I will be switching to another provider. 2017-12-30 15:31:45 64 Don't Drop STARZ! Please do not drop Starz! For Outlander alone! 2017-12-30 15:36:23 65 Don't Drop STARZ! We're wired for Fios. If you drop Starz, we will seriously consider switching our service. 2017-12-30 15:36:46 66 Don't Drop STARZ! 2017-12-30 15:53:16 67 Don't Drop STARZ! Do 2017-12-30 16:10:02 68 Don't Drop STARZ! 2017-12-30 16:11:45 69 Drop Starz and we will DropSeriously, YOU Drop Starz or we'll drop you guys.