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Employee Reactions to Lottery-Based Incentives at United Airlines
Journal of Business Cases and Applications Volume 25 Employee reactions to lottery-based incentives at United Airlines Kelly Mollica University of Memphis ABSTRACT This case describes an event in 2018 when United Airlines announced to employees that its quarterly performance-based bonus system was being replaced with a lottery incentive program. Under the previous bonus system, employees were guaranteed a monetary bonus each quarter that specific performance goals were met by the company. For the new incentive program, employees’ names would be entered into a random lottery-style drawing, resulting in only a small percentage of employees receiving prizes ranging from cash to new cars to vacation packages. Due to overwhelmingly negative reaction from employees, United retracted the lottery program just three days after it was announced. The case asks students to consider why the lottery program was poorly received by employees. The case is designed for human resource management and general management courses as part of discussions on employee incentives, motivation, and performance management. Keywords: incentives, bonuses, rewards, customer service, employee feedback, United Airlines Copyright statement: Authors retain the copyright to the manuscripts published in AABRI journals. Please see the AABRI Copyright Policy at http://www.aabri.com/copyright.html Employee reactions to lottery, Page 1 Journal of Business Cases and Applications Volume 25 INTRODUCTION On a Friday in March 2018, United Airlines President Scott Kirby sent a company-wide email to employees announcing an “exciting” new performance-based incentive program called Core4 Score Rewards. Within hours, Kirby’s announcement resulted in widespread anger from United employees, many of whom posted scathing criticisms of the program on social media. -
UNITED STATES SECURITIES and EXCHANGE COMMISSION Washington, D.C
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 ____________________________________ FORM 8-K ____________________________________ CURRENT REPORT Pursuant to Section 13 OR 15(d) of the Securities Exchange Act of 1934 Date of Report (Date of earliest event reported): April 26, 2021 ____________________________________ RAYTHEON TECHNOLOGIES CORPORATION (Exact name of registrant as specified in its charter) ____________________________________ Delaware 001-00812 06-0570975 (State of Incorporation) (Commission (IRS Employer File Number) Identification Number) 870 Winter Street, Waltham, Massachusetts 02451 (Address of principal executive offices, including zip code) (781) 522-3000 (Registrant's telephone number, including area code) ____________________________________ Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2.below): ☐ Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425) ☐ Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12) ☐ Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b)) ☐ Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c)) Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter). Emerging growth company ☐ If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. -
Before Likely Receiving a Bailout, Airline Executives Touted Cuts to Base Salary – but Salary Often Made up a Small Amount of Their Compensation in SEC Filings
Before Likely Receiving A Bailout, Airline Executives Touted Cuts To Base Salary – But Salary Often Made Up A Small Amount Of Their Compensation In SEC Filings Delta CEO Touted Cutting His Own Salary “By 100 Percent Through The Next Six Months” — Which SEC Filings Show Would Have Been 3 Percent Of His Total Compensation In 2018 Delta CEO Ed Bastian Said He Had “‘Cut [His] Own Salary By 100 Percent Through The Next Six Months.’” “Delta (DAL) CEO Ed Bastian: ‘As I mentioned last week, I've cut my own salary by 100 percent through the next six months. Our Board of Directors elected to forego their compensation over the next six months as well.’” [Yahoo! Finance, 3/30/20] 2018: Delta CEO Edward Bastian Made $14,982,448 In Total Compensation. [EDGAR – Delta Air Lines DEF 14A, 4/26/19] • Bastian’s Base Salary Was $891,667, About 5.9% Of His Total Compensation. [EDGAR – Delta Air Lines DEF 14A, 4/26/19] o Half Of That Was $455,834, Or About 3% Of His Total Compensation. • Bastian Did Not Receive A Bonus In 2016, 2017, Or 2018. [EDGAR – Delta Air Lines DEF 14A, 4/26/19] United Airlines CEO And President Said They Would Forgo Base Salaries Until At Least June 30th – In 2018 This Was, At Most, 6-Percent Of The CEO’s Compensation And 8-Percent Of The President’s Compensation United Airlines’ CEO And President Announced They Would Forgo Their Base Salaries Until At Least June 30 Wall Street Journal: United Airlines CEO Oscar Munoz And President J. -
United's Former Executive Chairman and CEO Talks to Brunswick's Jayne
scar munoz became ceo of United Airlines in 2015, fol- lowing 10 years as a member of the parent company’s board. He brought a diverse back- ground to the role, having held senior positions at telecoms OQwest and AT&T, consumer brands Coca-Cola and Pepsi, and freight transporter CSX. He was also the only Latino CEO of a major airline and one of only two among the Fortune 100. Munoz took the helm at one of the most chal- lenging points in United’s long history. When he took over United, three of its senior executives had abruptly left as a federal investigation was unfold- ing over the company’s dealings with New York Port Authority officials. Shortly after beginning his tenure, Munoz suffered a heart attack and was forced to undergo a heart transplant, raising fur- ther anxiety about the airline’s future. Remarkably, he was back to work barely a week after emerging from a 12-hour surgery. But the company’s challenges didn’t stop there. In 2017, a passenger video widely circulated on social media showed a passenger being dragged off an overbooked United Airlines flight by secu- United’s former rity. Within days, Munoz publicly apologized and Executive Chairman announced a comprehensive plan to avoid any and CEO talks to such situation in the future. He embarked on what Brunswick’s jayne he calls “a contrition tour, all over the world” to rosefield about take ownership of the mistakes made and restore managing the the company’s reputation. airline’s turnaround Over his four-year tenure, Munoz led United and hard-won out of a period of disarray and decline back to its lessons of leadership. -
Covid–19'S Effects on U.S. Aviation and the Flightpath
COVID–19’S EFFECTS ON U.S. AVIATION AND THE FLIGHTPATH TO RECOVERY (117–5) REMOTE HEARING BEFORE THE SUBCOMMITTEE ON AVIATION OF THE COMMITTEE ON TRANSPORTATION AND INFRASTRUCTURE HOUSE OF REPRESENTATIVES ONE HUNDRED SEVENTEENTH CONGRESS FIRST SESSION MARCH 2, 2021 Printed for the use of the Committee on Transportation and Infrastructure ( Available online at: https://www.govinfo.gov/committee/house-transportation?path=/ browsecommittee/chamber/house/committee/transportation U.S. GOVERNMENT PUBLISHING OFFICE 44–274 PDF WASHINGTON : 2021 VerDate Aug 31 2005 11:22 Apr 28, 2021 Jkt 000000 PO 00000 Frm 00001 Fmt 5011 Sfmt 5011 P:\HEARINGS\117\AV\3-2-20~1\TRANSC~1\44274.TXT JEAN TRANSPC154 with DISTILLER COMMITTEE ON TRANSPORTATION AND INFRASTRUCTURE PETER A. DEFAZIO, Oregon, Chair ELEANOR HOLMES NORTON, SAM GRAVES, Missouri District of Columbia DON YOUNG, Alaska EDDIE BERNICE JOHNSON, Texas ERIC A. ‘‘RICK’’ CRAWFORD, Arkansas RICK LARSEN, Washington BOB GIBBS, Ohio GRACE F. NAPOLITANO, California DANIEL WEBSTER, Florida STEVE COHEN, Tennessee THOMAS MASSIE, Kentucky ALBIO SIRES, New Jersey SCOTT PERRY, Pennsylvania JOHN GARAMENDI, California RODNEY DAVIS, Illinois HENRY C. ‘‘HANK’’ JOHNSON, JR., Georgia JOHN KATKO, New York ANDRE´ CARSON, Indiana BRIAN BABIN, Texas DINA TITUS, Nevada GARRET GRAVES, Louisiana SEAN PATRICK MALONEY, New York DAVID ROUZER, North Carolina JARED HUFFMAN, California MIKE BOST, Illinois JULIA BROWNLEY, California RANDY K. WEBER, SR., Texas FREDERICA S. WILSON, Florida DOUG LAMALFA, California DONALD M. PAYNE, JR., New Jersey BRUCE WESTERMAN, Arkansas ALAN S. LOWENTHAL, California BRIAN J. MAST, Florida MARK DESAULNIER, California MIKE GALLAGHER, Wisconsin STEPHEN F. LYNCH, Massachusetts BRIAN K. FITZPATRICK, Pennsylvania SALUD O. -
Filed by AMR Corporation Commission File No. 1-8400
Filed by AMR Corporation Commission File No. 1-8400 Pursuant to Rule 425 Under the Securities Act of 1933 And Deemed Filed Pursuant to Rule 14a-12 Under the Securities Exchange Act of 1934 Subject Company: US Airways Group, Inc. Commission File No. 001-8444 Flight Service Update Flight Service News • Honoring 80 years of Flight Attendants at American! This month we begin an 8 month celebration recognizing and honoring 80 years of Flight Attendants at American Airlines. Each month we will raffle off prizes at each base, but in order to win, you must enter by completing a brief online survey. Also, look for information about ongoing celebrations in your @aa.com email and be sure to check out the Flight Service website where we’ve posted a special video to kick off this year’s celebration. • Check out the latest edition of “Arrivals” – a new joint merger communication for the employees of the new American. You’ll find it in your @aa.com email inbox. To access your inbox, click on the link located in the left column of the Jetnet sign on page or from the Flight Service website. Your sign on is your employee number and Jetnet password. For questions and answers click here. Need help? Go to http://helpdesk.aa.com/email where you can submit a question, search for answers, or chat live with an assistant. • Trying to keep track of all the great changes we’ve made at American? Well now it’s gotten even easier – simply go to the Flight Service website and click on the “Modernizing American” link found in the Helpful Links box. -
The View from 35000 Feet: Navigating Lobal Opportunities And
Center for Strategic and International Studies TRANSCRIPT Scholl Chair Event “The View from 35,000 Feet: Navigating lobal Opportunities and Challenges in the Airline Industry” RECORDING DATE Wednesday, October 30, 2019 SPEAKERS Scott Kirby President, United Airlines HOST William Alan Reinsch Senior Adviser and Scholl Chair in International Business, CSIS Transcript by superiortranscriptions.com William Alan Reinsch: Well, welcome, everybody. Thank you for coming. It’s obvious that our guest knows lots of you personally. We could have just had a chat standing in the audience, but we’re going to formalize it a little bit. I’m really glad to be able to do this. One of the things that I think you know the Scholl Chair does, it’s the Chair in International Business. And we focus a lot on – particularly on how trade issues are affecting the business community. And we’ve spent a lot of time, if you’ve seen any of our recent publications, on the changing nature of the global economy, the U.S. role in the economy. And recently we spent a lot of time on how this is affecting workers and workforce development and worker training. We’ve also, though, done a series on advanced technologies. We did an event like this on blockchain. We did one on 3D printing. We did one on advanced vehicles a few weeks ago. And we’ve got, I hope, some more of those in the works. This one is a little bit different because we’re not talking – unless you’ve got a surprise for us, we’re not talking about hypersonic aircraft that are going to get people from here to London in 45 minutes, but we are going to talk about the state of a major industry, a major industry in the trade world, because of the cargo they move, but a major industry in the economy also because of the people they move, and an industry that, as you well know, is facing a lot of challenges on multiple fronts, not just here but in other locations as well. -
CEO Diversity Pledge
The CEO Action for Diversity & Inclusion™ aims to rally the business community to advance diversity & inclusion within the workplace by working collectively across organizations and sectors. It outlines a specific set of actions the undersigned companies will take to cultivate a trusting environment where all ideas are welcomed and employees feel comfortable and empowered to discuss diversity & inclusion. All the signatories serve as leaders of their companies and have committed to implementing the following pledge within their workplaces. Where companies have already implemented one or several of the commitments, the undersigned commit to support other companies in doing the same. The persistent inequities across our country underscore our urgent, national need to address and alleviate racial, ethnic and other tensions and to promote diversity within our communities. As leaders of some of America’s largest corporations, we manage thousands of employees and play a critical role in ensuring that inclusion is core to our workplace culture and that our businesses are representative of the communities we serve. Moreover, we know that diversity is good for the economy; it improves corporate performance, drives growth and enhances employee engagement. Simply put, organizations with diverse teams perform better. We recognize that diversity & inclusion are multifaceted issues and that we need to tackle these subjects holistically to better engage and support all underrepresented groups within business. To do this, we believe we also need to address honestly and head-on the concerns and needs of our diverse employees and increase equity for all, including Blacks, Latinos, Asians, Native Americans, LGBTQ, disabled, veterans and women. -
Questions, Answers, and Perspectives on the Current State of Airline Travel
S. HRG. 115–154 QUESTIONS, ANSWERS, AND PERSPECTIVES ON THE CURRENT STATE OF AIRLINE TRAVEL HEARING BEFORE THE SUBCOMMITTEE ON AVIATION OPERATIONS, SAFETY, AND SECURITY OF THE COMMITTEE ON COMMERCE, SCIENCE, AND TRANSPORTATION UNITED STATES SENATE ONE HUNDRED FIFTEENTH CONGRESS FIRST SESSION MAY 4, 2017 Printed for the use of the Committee on Commerce, Science, and Transportation ( U.S. GOVERNMENT PUBLISHING OFFICE 28–641 PDF WASHINGTON : 2018 For sale by the Superintendent of Documents, U.S. Government Publishing Office Internet: bookstore.gpo.gov Phone: toll free (866) 512–1800; DC area (202) 512–1800 Fax: (202) 512–2104 Mail: Stop IDCC, Washington, DC 20402–0001 VerDate Nov 24 2008 10:34 Feb 26, 2018 Jkt 075679 PO 00000 Frm 00001 Fmt 5011 Sfmt 5011 S:\GPO\DOCS\20170504 JACKIE SENATE COMMITTEE ON COMMERCE, SCIENCE, AND TRANSPORTATION ONE HUNDRED FIFTEENTH CONGRESS FIRST SESSION JOHN THUNE, South Dakota, Chairman ROGER F. WICKER, Mississippi BILL NELSON, Florida, Ranking ROY BLUNT, Missouri MARIA CANTWELL, Washington TED CRUZ, Texas AMY KLOBUCHAR, Minnesota DEB FISCHER, Nebraska RICHARD BLUMENTHAL, Connecticut JERRY MORAN, Kansas BRIAN SCHATZ, Hawaii DAN SULLIVAN, Alaska EDWARD MARKEY, Massachusetts DEAN HELLER, Nevada CORY BOOKER, New Jersey JAMES INHOFE, Oklahoma TOM UDALL, New Mexico MIKE LEE, Utah GARY PETERS, Michigan RON JOHNSON, Wisconsin TAMMY BALDWIN, Wisconsin SHELLEY MOORE CAPITO, West Virginia TAMMY DUCKWORTH, Illinois CORY GARDNER, Colorado MAGGIE HASSAN, New Hampshire TODD YOUNG, Indiana CATHERINE CORTEZ MASTO, Nevada NICK ROSSI, Staff Director ADRIAN ARNAKIS, Deputy Staff Director JASON VAN BEEK, General Counsel KIM LIPSKY, Democratic Staff Director CHRIS DAY, Democratic Deputy Staff Director RENAE BLACK, Senior Counsel SUBCOMMITTEE ON AVIATION OPERATIONS, SAFETY, AND SECURITY ROY BLUNT, Missouri, Chairman MARIA CANTWELL, Washington, Ranking ROGER F. -
Executive Summary
Northwood COVID-19 Optimism Index 10/18/2020 Prepared by Northwood’s McNair Center for the Advancement of Free Enterprise and Entrepreneurship Executive Summary The Northwood University COVID-19 Optimism Index Executive Summary The Northwood University COVID-19 Optimism Index is prepared daily by the McNair Center for the Advancement of Free Enterprise and Entrepreneurship at Northwood University. The Index follows seven variables on a daily basis. The variables are (a) Total U.S. COVID cases, (b) Total U.S. COVID-related deaths, (c) Current U.S. COVID-19 Mortality Rate, (d) Performance of the Dow Jones Industrial Average (DJIA), (e) Performance of the NASDAQ Stock Exchange, (f) Performance of the Wilshire 5000 Stock Index, and (g) Movement in the yield on the U.S. Treasury 10-year Bond (see chart on next page). The index tracks variables c, d, e, f, and g in the calculation of its Index. The Index uses variable c as a proxy for the impact of the COVID-19 virus on the economy, variables d, e, and f as a proxy for the general health of the economy, and variable g, as a proxy for the general level of confidence in the economy. The Index measures movement from pre-COVID-19 crisis through the current COVID-19 crisis, a sustained measurement on the Index above of 65 to 70 is an indication that the economy is beginning to recover. When the Index reaches a level of 100 or 100 percent, it is a signal that the economy has returned to conditions close to or equal to those which existed pre-COVID-19 virus. -
Raytheon Technologies Corporation - Climate Change 2021
Raytheon Technologies Corporation - Climate Change 2021 C0. Introduction C0.1 (C0.1) Give a general description and introduction to your organization. Raytheon Technologies Corporation with 2020 pro forma sales of $64 billion and more than 180,000 employees, is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. With four industry-leading businesses ― Collins Aerospace Systems, Pratt & Whitney, Raytheon Intelligence & Space and Raytheon Missiles & Defense ― the company delivers solutions that push the boundaries in avionics, cybersecurity, directed energy, electric propulsion, hypersonics, and quantum physics. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Waltham, Massachusetts. C0.2 (C0.2) State the start and end date of the year for which you are reporting data. Start date End date Indicate if you are providing emissions data for past reporting Select the number of past reporting years you will be providing emissions data years for Reporting January 1 December 31 No <Not Applicable> year 2020 2020 C0.3 (C0.3) Select the countries/areas for which you will be supplying data. Canada China Israel Mexico Poland Singapore United Kingdom of Great Britain and Northern Ireland United States of America C0.4 (C0.4) Select the currency used for all financial information disclosed throughout your response. USD C0.5 (C0.5) Select the option that describes the reporting boundary for which climate-related impacts on your business are being reported. Note that this option should align with your chosen approach for consolidating your GHG inventory. -
United Goes Rogue with Plan That May Spur Lower Airfares Justin Bachman , Bloomberg | JAN 29, 2018 Scott Kirby Has a Very Specific View About How the Three U.S
United goes rogue with plan that may spur lower airfares Justin Bachman , Bloomberg | JAN 29, 2018 Scott Kirby has a very specific view about how the three U.S. hub-and-spoke airlines work best, having managed two of them. In his current job as president of United Continental Holdings Inc., Kirby’s role is to oversee a major overhaul of how the carrier operates, beginning with a broad restructuring of its three domestic-focused hubs in Chicago, Denver and Houston. By United’s math, this trio has profit margins that are 10 percent below the inland domestic hubs operated by American Airlines Group Inc. and Delta Air Lines Inc. That gap is one big reason for United’s third-place finish among the three in recent years. The troubles, Kirby explained, began shortly after United swallowed up Continental back in 2010. United’s post-merger decision to shrink, forced by investor demands that the carrier curb capacity to bolster fares and profits, was a weak choice, he said. United cut seat growth domestically by 8 percent over the next six years, while Delta and American grew 8 percent and 3 percent, respectively, according to United. That growth by its rivals put United on the defensive as they made inroads into its Middle America hubs. Almost halfway through his second year as CEO of United, Kirby, 50, wants to reverse this trend. “Our growth and strengthening our hubs is absolutely the critical, essential element to driving higher ... margins at United,” Kirby recently said in response to a dubious analyst. “I’m absolutely certain about it.” Analysts and investors largely agree with his diagnosis of United’s ills, if not his prescription— sustained growth.