2017-18 Annual Review
Historic Royal Places – Spines Format A4 Portrait Spine Width 35mm Spine Height 297mm HRP Text 20pt (Tracked at +40) Palace Text 30pt (Tracked at -10) Icon 20mm Wide (0.5pt/0.25pt) Annual Review 2017/18 2 Contents 06 Welcome to another chapter in our story 07 Our work is guided by four principles 08 Chairman and Chief Executive: Introduction and reflection 10 Guardianship 16 Showmanship 24 Discovery 32 A Royal Year 36 Independence 42 Money matters 43 Visitor trends 44 Summarised financial statements 46 Trustees and Directors 48 Supporters 50 Acknowledgments Clockwise from top left: The White Tower, Tower of London; the West Front, Hampton Court Palace; the East Front, Kensington Palace; the South Front, Hillsborough Castle; Kew Palace; Banqueting House. 4 • It has been a record-breaking 12 months with more than Guardianship: visits to our sites, membership topping 101,000 Welcome to 4.7 million Our work is We exist for tomorrow, not just for yesterday. Our job is to give and our commercial teams exceeding their targets. another guided by four these palaces a future as valuable as their past. We know how • It was our busiest ever year at Kensington Palace as visitors precious they and their contents are, and we aim to conserve chapter in flocked to see our exhibitions of Princess Diana’s dresses and principles them to the standard they deserve: the best. 'Enlightened Princesses', and a new display of diamond and our story emerald jewellery. At Hampton Court, we came close to Discovery: reaching a million visitors for the first time.
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