A23 inside i-Guide™ User’s Reference Manual

The Power of i.™ 21 21 20 19 19 19 18 18 18 17 16 15 15 15 15 14 14 12 12 12 12 11 11 9 7 6 6 6 5 1 Reminders Messages Local Weather D (Flip Guide) &Mini Channel Surfing Smart A Program Information CategoriesSearch andListings Your Access to Cable Digital Remote Control Features Navigation i-Guide Basic Tips Welcome Table ofContents c igital M tion Ic TV Listings TV A A-Z Listings B N Mini Guide and Guide Mini “Control theScroll” F Options Reminder S Menu Quick On-Screen Program Guide Menu Main Motorola DCT6412(Set-Top Box) lip etting R dult P avigating Listings T itle Search Important Safety Instructions Safety Important The Panel DCT6412Back The DCT6412Front Panel R ons usic ecording Capacity r ogramming eminders y Channel

1 CONTENTS e) tur ea ay-Per-View Order ay-Per-View ing Pay-Per-View Packages ing Pay-Per-View emand Packages eling a P emand (OND) (Optional F dering Pay-Per-View By Phone dering Pay-Per-View der anc Accessing On Demand Accessing On DemandOrdering Programs On D Ordering Pay-Per-View Ordering Or Or PINS Setup Setup Locks Parental Bypass Locks or Clear Locks Restore Guide Setup Setup Box Cable Setup Audio Setup Position Screen C Pay-Per-View Notices Pay-Per-View Watching On Demand Programs Watching View Programs Locked Text Language Setup Text igital Pay-Per-View (PPV) (Optional Feature) igital Pay-Per-View On D D Favorites Setup Parental Locks and Purchase PINS and Purchase Locks Parental 22 22 22 23 23 23 24 25 25 25 26 26 26 27 27 28 28 28 29 30 30 30 31 32

CONTENTS 2 46 46 46 45 44 44 43 43 42 41 39 39 38 38 37 37 36 36 36 36 36 36 35 35 35 35 34 34 34 33 D (OptionalFeature)HDTV F r igital Video Recording (DVR) (OptionalFeature) equen Y Troubleshooting V View Your ListofScheduledRecordings C Managing Your Recordings (OptionalFeature) Recording andPlayback ofRecorded Programs (OptionalFeature) DIgital Recorder (OptionalFeature)Video (OptionalFeature)On Demand Interactive Program Guide RecordingModifying Options SwapBetween Programs Playback Controls –Using theRemote Control Arrow Buttons Playback Controls -Using the ControlVideo Buttons Control Live TV M M Record ASeries ScheduleRecordingManually Record Program Information Building Your -Recording Programs Library our P iew Programs Stored In Your Personal Library Video on anaging Your Personal Library Video anaging SchedulingC tr olling Liv Get Back to Back LiveGet TV Instant Replay Slow Motion Fast Forward Rewind Pause tly A ersonal sked Questions V e ideo Libr T V (OptionalF onflic ary ts eature)

3 CONTENTS WELCOME 4

Use thisReference enjoying your to Guide Cable…… getstarted Digital That’s The Power ofi. W wha y science to findoutwhat’s on. i-G youthe television want entertainment to see. With convenience andcontrol asyou watch television. of greater choice, i-Guide Introducing theallnewinteractive program guidefrom Welcome to ou w ith uide t ’ Digital CableDigital i-G et whileyou continue to enjoy great TV. s next, an TM uide displa t. gives you The Power ofi In notime , the w y s 90minut o aemr rgamn hie hnee eoe And with you have more programming choices thanever before. , or , y ld oft ou’ll ableto be The Power ofi es ofpr elevision isat your fingertips. i-Guide’s Quick Menu Quick i-Guide’s o gr . It’s intuitive, intelligent, and inspiring. It unlocks aworld unlocks It andinspiring. intelligent, It’s intuitive, . am listings S et Reminders i-Guide eto l,i’ oes oue you won’t needadegree incomputer it’s soeasyto use, ofall, Best . ™ . allows you to move easilyto theprogramming andinformation , usyui oto,allat thetouch ofabutton. puts you incontrol, F a TV Guide TV v or it es , P . ar en tal L o cks , and useour i-Guide , you can effortlessly find you effortlessly can , M ini G uide t o findout

5 WELCOME Digital Cable Box (Set-Top Box)

Motorola DCT6412

Your DVR service features the Motorola DCT6412 with built in DVR (Digital Video Recorder) which gives you total control over what you watch and when you watch it.Your DVR allows you to store and access TV programs — functioning like a VCR, but without videotape.With your DVR you can also pause live TV and record shows through i-Guide, across multiple channels and time slots.

Recording Capacity The recording capacity on the DVR depends on the video format of the programming you wish to record. Here are some guidelines for determining recording capacity:

• Analog TV Shows (not digital) – Typically analog cable channels are channels 2 through 78, but may vary depending on your cable system. Recording capacity is up to 25 hours.

• Digital TV Shows (compressed) – Typically digital cable channels are channels 100 and above, but vary depending on your cable system. Recording capacity is between 30 and 60 hours.

• High Definition TV Shows (HDTV) – Shows that are broadcast in HD may be recorded in the same format,

DIGIT provided your DVR is connected to a High Definition Television. Recording capacity is up to 15 hours. AL C ABLE BO X / DCT6412

6 applications underdevelopment andare notenabledonthisunit. inputs are for future Card slot.These audio/videojacksandaSmart There are alsoinputsfor aUniversal (USB), Bus Serial describes each connection anditsuse. each connection describes T T andpurchase navigate menus, interactive program guide, such asaccess the basicfunctions Use to thekeys perform The DCT6412front andanLEDdisplay. panelhas12keys The DCT6412Front Panel he r he DCT6412B 0SATCR LTNot currently enabled–intended for future use. Displays theprogram guide. Changes thechannelsby moving upordown. SLOT CARD SMART 10 CHANNEL+ GUIDE 9 8 7 SELECT Selects menuoptions, Selects SELECT 7 EUDisplays the MENU 3 E Displays ortimeofday. thechannelnumber LED 1 2 OE Turns thedevice onoroff. 6 POWER 5 4 ear paneloftheDCT6412c CHANNEL - NODisplays thecurrent channel andprogram information. A/B INFO 5634 Description Key ack Panel USRMoves thecursoraround theprogram guideandmenuscreens. CURSOR onsists ofthr programs from theprogram guide. f musthave acable-ready Use to manuallyenable theRFbypass function.You TV There are four indicator lights ontheLEDscreen: or thisfunc ee t • MSGS-theDCT6208hasreceived • REMOTE -theremote control isinuse • ON-theDCT6208ispowered on • A/B-theRFbypass isactive ypes of interfaces - audio, video and data.The tablefollowing thisdrawing videoanddata.The -audio, ofinterfaces ypes tion t Main Menu Main o op On Demand er On Demand a . t e . (Optional Feature) ( OND programming, ) and Messages Pay-Per-View Pay-Per-View for you to read events. events or

7 DIGITAL CABLE BOX / DCT6412 o control a VCR while recording a selected while recording VCR a o control (Not currently enabled.) currently (Not . e vic vision. tors are used to deliver component video to an HD-ready TV or an HD-ready video to component deliver used to are tors or enables the DCT6208 t t ele elevision. tly enabled - intended for future use. future for tly enabled - intended en .ThoughTV or your to definition video standard capable of delivering onnec r or onnec ound-sound, audio. theater-style round-sound, audio. theater-style r vice provider. vice efinition t efinition t ot cur his c hese c t is used to connect the DCT6208 to a stereo tuner or A/V receiver to provide provide to tuner or A/V receiver connect a stereo t is used to to the DCT6208 such as a VCR or TV. or VCR such as a additional outlet. monit monitor, necessary High Definition these cables are video. deliver to T program. support guides all electronic Not program this feature. or other video de This connector is used to deliver high quality, deliver connector is used to This video to definition standard S-Video accept external that inputs, devices TV. or VCR such as a high-end N D T operating on channel 3 or 4. on channel operating ser DCT6208 release, the pass through will device the peripheral the audio from turnedDCT6208 when it is off. Digital or PCM audio. Dolby 5.1 audio I sur It is used to connect the DCT6208 to a stereo tuner or A/V receiver to provide provide to It tuner or A/V receiver connecta stereo is used to the DCT6208 to sur D r AL OPTICAL SPDIF connector is an optical digital output connection The carries that VI-DVideo Interface.To Digital connect High Definition or High monitor UDIO OUT L VIDEO OUT an external baseband video to device deliver VIDEO OUT connector is used to The IR S-VIDEO USB OUT RAUDIO A Y Pb P receiver. a stereo audio to RCA The phono-type deliver used to connectors are AUDIO IN L AUDIO tuner or A/V receiver. and a stereo such as a CD player device In the current D Key Description OPTIC SPDIF Digital Dolby 5.1 audio or PCM audio. 7 OUTLET8 TV the DCT6208 as a convenient into plug your be used to outlet may AC This 1314 CARD TV PASS use. future For 9 11 12 34 ETHERNET IN R AUDIO use. future for enabled - intended currently Not a peripheral audio connect between used to a set-top connectors are These 6 VIDEO INVCR, a a baseband video input from VIDEO IN connector accepts The camcorder 10 15 1TV/VCR TO 2 CABLE INTV VCR connect a output connector to is used to or the DCT6208 coaxial This cable your signal from the incoming CABLE IN connector receives The 5 SPDIF connector SPDIF is a digital output connection carries coaxial that orange The 16 IEEE 1394 Digital Interface.To Firewall connect or High High Definition monitor 17 POWER INLET cord. end of the supplied power the female For

DIGITAL CABLE BOX / DCT6412 8

• Do not position theDCT6412 nearany notposition heat• Do source external that could raise thetemperature around theunit. around theunit. theDCT6412 inanenclosedspace notposition that• Do airflow would restrict notplace• Do anything ontop oftheDCT6412. intheDCT6412. theslotsand openings notblock • Do • Position theDCT6412withat least2inchesofspace above andonallsides. or similarsurface. rug, sofa, onabed, donotplace theproduct As such, shouldnever openings blocked. be are provided for ventilation.These Slots intheunitcabinet andopenings designedtohas been operate reliably inawell-ventilated householdenvironment. P Instructions Safety Important lease refer to the Motorola DCT6412 User Guide for complete safety and operating instructions.The Motorola DCT6412 lease refer to theMotorola DCT6412User for Guide complete safety andoperating instructions.The

9 DIGITAL CABLE BOX / DCT6412

S

CONTENT 10 Basic i-Guide Navigation Tips

* Yellow is always the highlight color. As you navigate listings using your remote, the highlight appears on screen to indicate your current selection. * Press the 5634 buttons on your remote to move the highlight. * Press OK to make your selection. * Press the EXIT button on your remote to return to watching TV.

Remote Control Features VOD PPV Direct Access to Video On Direct Access to Pay-Per-View Demand(VOD), where available (PPV), where available

Replay VCR Controls Replays last 15 seconds Controls VCR, ON DEMAND of program and Digital Video Recording (if available)

Help LiveTV Learn more about a feature Displays live television programing PAGE Scroll to the next or previous page FAV of listings Tune to your Favorite channels, once you set them up Exit Return to watching television CHAN B Change channels and access the ASIC i-GUIDE NA OK Flip Bar

Select a highlighted item; or while TIPS / watching a program, press to display or remove the Flip Bar or LAST

Return to the previous screen or TION Mini Guide TURES channel GA

Guide A Info V

See program listings for the OL FEA

VIGA See program information current time Arrows ONTR TION Day* Use to highlight guide features, or See listings for the next while watching television, press to

or previous day TE C begin browsing. Note: Arrows TIPS control playback of recorded Numbers programs with DVR ASIC i-GUIDE NA REMO Press channel numbers, then B OK/SEL to tune to a channel 1616 MENU 11 Enter and exit the Main Menu

Note: Remote pictured may not reflect your SWAP actual remote. Basic functions should be the same. Swap between television tuners

*Amount of programming data varies by system.

ABLE ABLE C C AL AL DIGIT DIGIT O O T T CESS CESS C C A A OUR OUR Y Y 17 17 i-Guide on your remote to access TV access to remote on your GUIDE . eens The on-screen guide is your source for finding out what’s on finding out what’s for source guide is your on-screen The digital cable service.Theyour guide for program listings on each screen. of 90 minutes provides you As the guide, throughout navigate selection current is your in yellow,highlighted description or feature and a program appears on screen. Press time. the current Listings for On-Screen Program Guide Program On-Screen , uick Menu Parental Q wice on your wice t cuts to the key cuts to t Picture in Guide MENU y video or guide scr and more. er an v vides shor o ear o our remote to access access to our remote e pr * gives you easy access to all the to easy access you * gives tur on y ea f will app Local Weather Local , category, viewing options by button on your remote is selected.The remote on your button , es without having to navigate through a series through navigate to es without having is designed to allow you to launch directly to into you allow is designed to MENU enu enu tur enu MENU ea f provides you with an all new you provides Favorites , uick M uick M Q Q uide uick M imply press imply press he he eatures of digital cable.eatures press Simply *Menu selections vary depending on the services cable you offers. provider i-G of menus. Quick Menu Q T displaying the programming you were watching while you watching were you the programming displaying in the guide.are happening while you miss what’s Never on, what’s for search or get more schedule recordings information. guide and digital cable service. program of your features S T when the Locks i-Guide Picture In Guide f Time Listings By Main Menu i-Guide’s Main Menu Your Access to Digital Cable to Access Your remote, then select the options available, from TV including

CCESS TO DIGITAL CABLE

YOUR A 12 Guide Symbols to Know – Quick Menu Icons

These icons may appear in Quick Menu*, depending on the services your cable provider offers. Highlight and select the icon with your remote and you will immediately access the area indicated.

Guide Main Menu Digital Recordings

Search Menu On Demand Menu

Pay-Per-View Listings Digital Music Listings

Favorites List Movies Search Menu

Kids Search Menu Listings By Time

Sports Search Menu Guide Setup Menu

Listings By Channel Pay-Per-View Events

Message Center Pay-Per-View by Title Y Y OUR OUR A *Menu selections vary depending on the services you cable provider offers. ABLE A C C CESS CESS AL C T T O O DIGIT O DIGIT DIGIT T AL AL C CESS C C ABLE ABLE OUR A Y 1818 13

LSTINGS AND TEGORIES A C CH SEAR 19 19 y Main .View Listings B i-Guide category the from ’s programs programs ’s en Search hildr or, category by such as Movies, Sports, to display listings. display to – C – Movies – Sports – Regular programs t Blue ogramming data varies by system. by varies data ogramming appear in a grid format with channel numbers appear in a grid format By Channel By Quick Menu Purple Green Ligh Blue Listings are color coded to help you identify different identify help you to coded color Listings are t of pr . or and op moun ogram listings the way you want, you listings the way ogram including *A TV Listings TV Listings the left down call side and times along and network letters the t types of programs: You can narrow your program options by theme using subcategories provided.* provided.* theme using subcategories by options program your can narrow You Time and more.Children Select a Search Categories and Listings and Search Categories is easy with watch to something Finding pr Menu

CH CATEGORIE AND LISTINGS

SEAR 14

20 LISTINGS AND TEGORIES A C CH 20 SEAR setting you Adult may alsorestrict titlesfrom viewed being inthe listingsby For your convenience, provider’s service. onyour depending cable programming may purchased be asasingleprogram package, orasatime-block T A • Press • Continue entering letters until theprogram you are looking • Advance box to thenext by pressing the • Select entering thefirstfew letters oftheprogram name. Search A-Z Title Search A-Z Title Listings By Channel • Highlight aprogram titleandpress • Press • F • Use the from oneofthe aselection • Make Navigating Listings program you want to watch andpress will seeaninformation screen that provides program detailsandotherfeatures. for later that day andfor future days. for thecurrent hour. he A f your remote. 56 dult P or faster searching: or appears inthelistings.or appears dult c buttons until theletters you want intheboxes. appear INFO OK P A-Z Title Search A-Z Title • Use the • Press the ar r 56 ogramming ojm oseyu eac eut.Highlight a to jumpto seeyour sesarch results. en a t on your remote to seedetailedprogram information. utn nyu eoet aiaepormtte,andthe buttons on your remote to navigate program titles, gr,accessed from the egory, tal L Gui Gui allows you to program findaspecific by PAGE ocks de de DAY Tip Tip . S 56 34 from the ee Press andhold or buttons on your remote to advance aheadaday at atime. P buttons on your remote whileinthelistings ar en tal L Search Menu Search i-Guide OK PPV M ocks OK. ftepormi nnw o iltn oi.I h rga so ae,you theprogram If isonlater, you willtuneto it. theprogram If isonnow, . 34 4 eu,orjustpress menus, to rapidly move aheadinthelistings. sec button on enu tion f and usethe , pr or mor o • Select • Select • Highlightandpress your selection • U • Press the vides acc listings organized information iftheprogram airsat alater time. it ifthepr na channel insequenc se the vigate listings. e inf itnsBy Channel Listings ess t GUIDE 56 ormation. 34 o gr o listingsf or the button to seelistingsfor thenext am isair on your remote to goto program listings 34 By Channel P e. AGE buttons to seeprogram listings ing no rautoine rgamn.Adult or adult-oriented programming. 56 on the ,orpress w, butt . ons onyour to OK Main Menu Main to tuneto INFO t o seepr to see o gr am

15 SEARCH CATEGORIE AND LISTINGS

TION TION INFORMA INFORMA AM AM OGR OGR PR PR 21 21 . button INFO Favorites and Reminders Recordings ogram title,ogram start/endtime, rating, program description a brief program while you view program listings so you see a brief see overview of the program so you listings view program while you includes pr untime. y and r t Information Instant Information Instant egor t a c Instan , ear provides provides t a glance. elease y If you want to access more information on a program while viewing listings or watching TV, while viewing listings or watching on a program information more access to want If you the press remote.on your such as as additional details as well a longer description can about the program read you Here r a Program Information Information Program i-Guide and helpful indicators that identify your settings, your identify that and helpful indicators such as

AM INFORMATION OGR PR 16 Action Icons

From the Program Information screen, you can perform a number of actions by using the Action Icons at the bottom of the screen, such as set a Reminder or see upcoming air times for a program. Use the 34 arrow buttons to highlight each icon, and a description appears below.

Guide Symbols To Know - Action Icons

Go back to the previous screen

Watch this program

Record/Change Record Options*

Place a Lock on the program to restrict viewing

Display all the Times the program will be airing A

A Set a Reminder for this program CTION CTION IC

Save the channel in your Favorites list ONS

IC Order PPV and other pay services ONS ONS CTION IC

Guide Tip With i-Guide, you can look ahead to see listings and schedule recordings for programs A airing in the future.The amount of data you will find varies by cable system. 2222 17

* Requires separate VCR Setup or use of Digital Video Recorder. REMINDERS 23 23 . the on-screen Follow OK . and press and press Reminders Quick Menu or . , from from that will that tion f to appear on screen, to Icon sec Locks PIN Locks ogram.You Reminders tal Locks Reminder Reminder Options en ar so you don’t miss shows you want to watch. to want you shows miss don’t so you P you have the option of have you e the frequency and timing for , ed on the pr or set omiz ou plac Reminders Reminder ou cust Reminder cks* y End Time enables you to extend the reminder period extend the reminder to Time enables you End buttons to set repeating set repeating to buttons without having to enter your your enter to without having let y e set one up (See v 34 , can set you ou ha ypassing lo Reminder When you set a you When b the from can then tune directly the program to Reminder if y beyond the end of the program up to 2 hours after the program is over. 2 hours after up to the program the end of the program beyond appear Once, a Day, Once Week, a Once or Sat-Sun. Mon-Fri start. the program prior to 15 minutes up to more information). more • Use the • Use • • Determine the Start Time for the Time for • Determine the Start • i-Guide

This option appears only if you have already set a lock for that program. that set a lock for already have option appears only if you This * prompts to confirm the confirm to prompts Reminder Options Reminder Options Setting Reminders screen, Information a Program From the __ highlight Reminders With

REMINDERS 18 Smart Channel Surfing (Flip & Mini Guide) Flip The Flip Bar allows you to see program information as you change channels to help you know more about what’s on. Information on the Flip Bar includes program name, start and end time, channel, current time and a brief program description. • Press CHAN56 to change channels and see the Flip Bar on screen. • When you find a program you like, press OK to make the Flip Bar disappear or press INFO for more program details. • To see the Flip Bar for the program you are watching, just press the INFO button on the remote.

Mini Guide (Browse) The Mini Guide screen allows you to watch television and view program listings without having to leave the program you are watching or go to the full screen guide. Mini Guide is seen on the lower 1/3 of your television screen and displays two

SMAR channels and 90 minutes of listings.To access Mini Guide, press the OK button on your remote. Use the 56 arrows to see listings on other channels and the 34 arrows to see listings at other times. At anytime, press INFO to see additional information about that program. T CHANNEL Use the LOCK, FAV and INFO buttons on your remote to activate these features while Guide Tip using Flip and Mini Guide. SURFING T CHANNEL SURFING SMAR 2424 19

MUSIC AL DIGIT 25 25 section for more information. section more for so you can quickly navigate through through can quicklyso you navigate Favorites Favorites , , Main Menu e information on title,e information and artist. track * Quick Menu or mor f on the button on the remote if available. on the remote button Digital Music channels may also be set as Digital Music channels may music channels. favorite your the to Refer INFO Icon Tip Tip or more information on each category. information or more f de de MUSIC Gui Gui INFO or or • Press the • Press • Select the Digital Music from • Press the • Press ou’re listening,ou’re press s y hen select a music format and enjoy the music. hen select and enjoy a music format ou can press ou can press A * Where available.Where * title, offer may Some digital music providers and artist track on screen. T Y To access Digital Music: access To Digital Music Digital Musicis continuous, of formats. a variety music in commercial-free

AL MUSIC

DIGIT 20 Local Weather

Get accurate, up-to-date local weather conditions and a 3-day forecast. • Highlight Local Weather from the Main Menu and press OK. • Use the 6 button to see a detailed local weather forecast.

Note: Weather service not available for all locations.

Messages

Messages may be sent occasionally by your cable company to announce new services, special promotions or other information. If you have a Message, an envelope indicator will appear in the upper left corner on the screen and a red light will appear on your set-top box. From the Main Menu, select Messages. Highlight the desired Message and press OK to L read it. OC AL GES WEA THER / MESSA THER / MESSA WEA GES AL OC L 2626 21

PINS CHASE PUR

AND OCKS L AL ARENT P 27 27 Lock 56 34 on an and Icon . the Use ching television. Just t a Locks SetupLocks o confirm each setting. o confirm Parental Locks PIN Locks Parental t , then OK Setup ting using the on-screen prompts. ting using the on-screen select a PIN ted ratings,ted and titles.You channels can also hide in button on your remote, on your button or use the ytime in the guide or while w title or r an LOCK Main Menu on selec cks o L ocks Purchase PIN Purchase L et press the press screen.information 4-digit your Enter the channel, Parental Locks Setup Locks Parental S . the From and ou can place ou can place Main Menu allows you to restrict to viewing of you allows Setup Menu and y is used to restrict programming is used to pay PIN Parental Locks PIN Locks Parental from the from from the from Locks PINs Setup Setup allow you to restrict viewing and purchases of TV preferences. viewing based on your restrict of to programming and purchases viewing you allow Purchase PIN Purchase PINs Parental Locks PIN Locks Parental your • Select setup, to prompts the on-screen • Follow clear, or change • Select .Your ons to make your selections, makeons to your including title, or channel and then press rating et a personalized 4-digit et a personalized butt You can also set You S on screen. being displayed adult titles from PINS Setup Set your up and change Setup programs.Your purchases. Parental Locks and Purchase PINS and Purchase Locks Parental Locks Parental PARENTAL LOCKS AND

PURCHASE PINS 22 View Locked Programs To view programs and channels you have locked, tune to the program or select it from the listings. Enter your PIN when prompted.

Bypass or Clear Locks Temporarily open or clear all Locks for easier viewing. Select Master Locks from the Locks Setup screen and change the option from No to Yes. P ARENT

PUR Restore Locks AL Locks may be restored in any of the following ways: CHASE OCKS AND L • Press the LOCK button anytime and enter your 4-digit PIN. OCKS • Select Locks Setup from the Setup Menu, then select YES to turn Locks back on.

• Turn the set-top box off, and back on. AL L PINS AND CHASE PINS

Guide Tip A symbol appears in the instant information to indicate a program has been locked ARENT PUR To unlock, press the LOCK button on the remote and enter your 4-digit code. P 2828 23

ORITES V A F 29 29 . channels. Favorite Favorite our favorite music channels. our favorite ough y e thr t to see a list of your see a list of your to viga e within Digital Music listings or while listening to to e within Digital Music listings or while listening o na tur on t ea f Quick Menu butt V orites A F v . a F ly tune to your favorites. your ly tune to - a button on your remote to move the highlight to your next favorite your to the highlight move to remote on your button ess the , Setup it in Favorites highlight r OK avorites P o quick . F t FAV u or from the u or from V A usic listings: F Main Menu Favorites an also use the Favorite igital M ou c Main Men Y D Favorites from the from Tip Tip de de from the from Gui Gui Setup Setup Favorites The as a disappears the channel will no longer be and designated indicator feature allows you to quickly to the you access allows feature hile watching TV, hile watching press ou have designated as your designated ou have OK. indicator will appear next the listing, indicator to designating it as a designating W • Select • Select a channel and press • Highlight Favorites Favorites

While you are in TV in are Listings, you While the press channel. and press and press To remove a channel from your your a channel from remove To To add channels to your add channels to To channels y channels Favorites The Select

FAVORITES 24 Setup

You can activate and customize certain i-Guide features such as the Flip Bar Posistion, Lock options, Cable Box settings, Audio settings and Languages from the Setup Menu.

Guide Setup Use your remote to select Setup from the Main Menu, then select Guide Setup. Use the34 buttons to select from the following setup options:

• Flip Bar Position – The Flip Bar can appear either at the top or bottom of your screen. • Flip Bar Timeout – Change the amount of time in which the Flip Bar will stay on your screen from 3 to 15 seconds. • Auto-Tune – • Yes – Automatically tunes after 2 seconds when you enter numbers directly on your remote. • No – Enter 3 digits or press OK after entering numbers on the remote. • Message – Select On to make the message envelope appear when a new message is received. • Reminder Notice – Adjust the amount of time before the start of a program in which the Reminder Notice will appear from 1–15 minutes. • Listing Grid Height – Adjust the listings for single- or dual-height grid display.

Cable Box Setup Time Display – • Off - Displays the currently tuned channel on the front of the cable box. • On - Displays the current time on the cable box. AC Outlet – • Switched - Determines that power is available only when the cable box is on. • Unswitched - Means that power is always available to the outlet on the back of the cable box. See Configuration – • Highlight and press OK to show the configuration screen (includes information your cable company may need in the event of a problem with your service). SETUP SETUP 3030 25 SETUP 31 31 is not accessible. i-Guide the screen position. the screen Adjust to can take several minutes.can take several During this time, Screen Position Setup Position Screen Language Setup Text tion bars and help i-Guide . , select , select selec , . es uide Y to change the settings for Compression and Stereo Output. and Stereo Compression for change the settings to – Change secondary digital audio available with certain with secondary– Change and programs. networks digital audio available Press - buttons on your remote until the display arrows are centered on the screen. centered are arrows the display until remote on your buttons i-G is the default setting. o change the language of the select ommands Setup Menu Setup Menu m, 5634 Advanced - Choose if the audio output goes to your TV stereo. your or to your if the audio output goes to - Choose een c – – Turns Dolby Digital Dolby off. Turns – Volume is unchanged from the current setting. the current is unchanged from Volume - Volume is automatically adjusted to the optimal level. the to adjusted is automatically Volume - – Turns Dolby Digital on (available only for equipment supporting equipment for only Digital). Dolby Digital Dolby (available on Turns – onfir panish t - eens within o o c Yes ON OFF TV Speaker N T on-scr or S and use the buttons to select to language. and use the buttons the desired scr • Use the • Use • • From the • From • Select English, English, Canadian French Canadian • From the • From • • • • • Select • buttons to change the default language to English, language to change the default to buttons Spanish, or Portuguese. French

Dolby Digital Dolby Output Audio Optimal Stereo Volume Optimal Stereo Default Audio Language Default Audio Note: the language of Changing Text Language Setup Text Screen Position Setup Position Screen position: screen your alter To Audio Setup Audio 34

SETUP 26

32 W Y-PER-VIE A P AL 32 DIGIT G the pr a theprogramIf isscheduledto airat afuture time, y highlight the To purchase aprogram, highlight thetitleandpress When you findaprogram ofinterest, options andseeprograms available inavariety ofcategories. F Ordering Pay-Per-View T Pay-Per-ViewDigital Feature) (Optional rom the our or V Guide’s i-Guide uide S o der gr ymb am b M . ain Menu ols to Know -PPVInformation Screens egins. Go back to the previous screen See allthetimesprogram See airing willbe Save thischannelinyour pr orcancel anordered Order theprogram, backtoGo theprevious screen C eu rueo iia ie eodr package Indicates theprogram isavailable asa Place aLock ontheprogram viewing to restrict oruseofDigital VCR Setup Recorder) Video RecordingSet (Requires separate Timers o mak gr and am es ordering andwatching Q uick Menu , select select Icon and follow theon-screen prompts to complete andconfirm PPV P t Reminder ay-Per-View (PPV) o goto the is automatically setto notifyyou ofyour order before PPV OK Search Menu Search for theInformation Screen. pr ograms easy. . Then select anyThen select ofthe Favorites PPV list

27 DIGITAL PAY-PER-VIEW

W Y-PER-VIE A P AL DIGIT 33 33 and ). Icon ts: c. Select the packagelistings, the title from in a and if available t Information Ordering Pay-Per-View Packages Pay-Per-View Ordering in a package title, programs cable service by offer may Your time bock, et package, is part will appear if the program a icon of a package. am star Instan gr o ogram in any of the listings menus in any ogram e the pr ed pr or ef der cancellation procedure. cancellation er-View Order er-View der b y-P to complete your order. your complete to a or t the or e will be a $ sign in the PPV elec ollow the prompts to cancel the order. cancel to the prompts ollow f (ther • From the information screen, the information • From select the • S Pay-Per-View el a Continue eling a P anc anc o c f your cable provider offers phone ordering, offers cable provider f your instructions order the Note: In some cable systems, the program. do not tune to if you be cancelled will automatically order your In systems use phone ordering,that cancellation. call in your will need to you the for cable provider check with your Please correct C T Ordering Pay-Per-View By Phone By Pay-Per-View Ordering I appear on-screen. order.Then your place call number Simply the to select

AL PAY-PER-VIEW

DIGIT 28 Pay-Per-View Notices

Pay-Per-View Program Started A Program Started screen will appear if you try to order a PPV program that is in progress but is within the purchase window.You may still order this program, but you may miss a portion of the program.

Note: The purchase window is established by your cable provider.

PPV Order Conflict When you order a PPV program that airs at the same time as an existing PPV order, you will be alerted on-screen with the option to cancel an order or keep both orders. DIGIT

Pay-Per-View Program Missed W If you have ordered a PPV program but didn’t tune to it a Program

AL Missed notice will appear, asking if you would like to reschedule your order. P A Y-PER-VIE Y-PER-VIE A AL P W

Note: This screen will not appear in systems that use phone ordering. DIGIT 3434 29

DEMAND ON 35 35 program On Demand programs may not be may programs mation, length, including title On Demand or .* When you rent an rent you When .* ompts to complete your order. your complete ompts to If the ess detailed inf een pr (if available). On Demand o acc not available in all areas. not available DVR el and categories vary cable provider. el and categories by w the on-scr t a title t , description. and a program rating program + enu lab ollo elec ost If available from your cable provider. your from If available On Demand S c * + **M recorded with recorded and f will appear instead of .Yourwill appear instead selection immediately will begin playing , ies of on Icon Ic egor t a ,a ,a s c + y buttons on your remote to select to the category category a remote listings for or on your and access buttons programming multiple programming displa 5634 highlight the highlight enu Quick Menu Main Menu am, On Demand gr o emand M • From the the • From TV a channel in the Listings • From an• From On Bar in the Flip Tab Demand • From the • From age, as convenience a specific period your is reserved it at of time.You for program the and watch can access ing On Demand Programs ou can watch as often as you want during the period. want as often as you ou can watch On D der

he o buy the pr T program is available at no cost at is available program and y Or T programming. the Use sub-categoryaccess menus.** Accessing On Demand Accessing can access You ways, service. cable provider’s depending on your On Demand (Optional Feature) with want you whenever and other programs movies Watch Note: cable your period Rental establisthed by is provider. or pack period.You rental within the pause, want you times as can even many remote. using your fast forward and rewind

ON DEMAND 30 Guide Symbols to Know – On Demand Action Icons

- Go back to the previous screen

- Order the program, or cancel an ordered program

- Tune to a program (for free and subscription programming)

- Preview

- Place a Lock on the program to restrict viewing

- Resume play of the video (appears for purchased videos)

- Restart the video from the beginning (appears for purchased videos)

- Delete the title from your rented titles list (appears for purchased videos)

- Indicates the program is available as a package

- Cancel Selection

Watching On Demand Programs Use your remote to pause, fast forward, rewind and stop the program.

• Play •Pause ON • Rewind OK • Fast Forward DEMAND ON DEMAND • Stop 3636 31

Guide Tip You may also be able to use the VCR control buttons available on some digital cable remotes. Remote control features vary.

DEMAND ON 37 37 or , chase Resume list.These program.To return My Rentals tinue with the pur on On Demand o c t listing screens. A checkmark on Ic program you are watching, are you program can accept you On Demand to identify it as a rented program. it as a rented identify to On Demand . . program later,program titles and list of rented your it from access eginning Instant Information Instant and tune to the program,and tune to the which stops appears during a om the b fr On DemandMenu On Demand t Reminder Reminder appears in the o learn more about the package.o learn more If a Restar the your to You can also find rented titles in other can find rented also You t * from the * from on Tip Tip ages Tip Tip a notice will appear on your screen.You will appear on your a notice can select Ic , de de programs that are free or part or free are that not appear on the of a subscriptionprograms may de de e ack Gui Gui Gui Gui vic My Rentals other program details. other program screen that displays your remaining rental time and rental remaining your displays that screen select start to the beginning. from the program period. rental • Highlight and select • Highlight title and see an information a • Select left start you off, to where watching or within the want times as you as many Watch • iption ser emand P On Demand o cancel or o cancel t

programs can be accessed at any time from the listings. time from any at can be accessed programs * Menu label varies by cable system by * Menu label varies Note: On D as part of a package. be available may Some programs in a package,is available If a program with a or available subscr If you have stopped a program and want to come back to it to back come to and want a program stopped have If you later, select

ON DEMAND 32

38 V 38 HDT oeYums aeH qimn ove Dprogramming. musthave HDequipment to viewHD Note:You You alsosearch can for To findalistingofthe networks in Only through your provider cable local you can access allthe clearsound. andcrystal life-like picture andevents withawiderscreen, sports movies, Watch your favorite shows, television. offering upto 5timestheresolution ofstandard analog the highestresolution digitaltelevision format available, High D Feature) (Optional HDTV efinition HD HD delivers andDolby Digital theater-quality pictures allwithoutanantenna. , ( HD orHDT HD HD rgamn vial nyu ra press programming available inyour area, programs from the V ) isthemostdr amatic changefor viewers since ofcolor theintroduction TV! Search Menu Search . HD TM programming available, including local broadcast includinglocal programming available, surround sound. MENU to goto the Main Menu Main and select and select HD is HD .

33 HDTV

ORDING REC VIDEO AL DIGIT 39 39 . + is one of the t Replay the scene you the scene DVR begins making a Instan ’s hard drive. hard TV’s live For DVR REWIND DVR . will record up to one hour of live TV one hour of live up to will record SWAP DVR if the phone rings, ontrol features,ontrol like These buttons function like VCR function buttons These like controls. Plus, new DVR have you c and programming!** PAUSE ept in the temporary recording. t hour is k High Definition en ec TV**. without rentals, All tapes or returns. to skip what you don’t want to watch.Your to want skip don’t to you what , LIVE can control you TV. a channel, tune to you Anytime the t only the most r has made recording and watching your favorite programs easier than ever. programs favorite your by and watching has made recording Powered so tha i-Guide High Definition , DVR with ding or FAST FORWARD FAST ou watch watch more than one hour. more watch ou watch one hour, After of the the earlier minutes the DVR removes ec DVR hour of the program (15 minutes of HD) is kept (15 minutes in the temporaryhour of the program recording. function,the new program. store DVR begins to your watching were you program the previous It removes the storage.from section information.) additional for (See SWAP r Y • Turn off your DVR. off your Turn • period. (buffer) longer than the temporary the same channel for recording Watch • Only the most recent tuner. on the same another program to • Switch change channels without using the SWAP you When • , now you can watch a program while recording another or record two programs at once! You have your have ,You once! at programs two another or record while recording a program can watch you now ver it’s convenient for you.for convenient TV schedule. your it’s for ver It’s ding buffer (temporary hard drive) for each tuner will record as long as you stay tuned to the same channel. tuned to stay as long as you each tuner will record (temporary for drive) ding buffer hard or yback Controls ec la R *Recording capacity*Recording varies. DVR connection High Definition television. requires to of High Definition programs and playback **Recording + Note: button. Replay an Instant will have Some remotes temporary recording of whatever you’re watching. you’re of whatever temporary can recording So you P Buttons. Video Control using the remote on your using the buttons video reordings back your can play You Using your your Using first available that can actually record and play and play can actually that record first available TV Live Control missed and recordings, occur: of the following if any will be erased buffer the temporary recording i-Guide personal video library,own box, digital set-top on your stored can convenience.You your them at can watch so you pause,even missed.TV you’ve the scenes playback LIVE fast forward to and rewind In fact, your Pause live television! Rewind and replay programs so you don’t miss a beat. don’t so you programs Rewind and replay television! live Pause want, as you times and view them as many programs favorite 90 hours* of your up to Record want. you whenever record can even You Imagine…coming home to your own personal library own programs, your of television home to Imagine…coming movies, and sports can watch you that whene Digital Video Recording (DVR) with Dual Tuner Tuner Dual with (DVR) Recording Video Digital (Optional Feature) Tuner Dual Your The live TV is not a permanent recording, recording live The the it to actually you unless record

AL VIDEO RECORDING

DIGIT 34 40 40 other programs available inthebuffer. indicates thelengthof you are watching arecording inprocess.White indicates Red that indicates thelength oftheprogram you are watching. Green The yellow barindicates position where you are intheprogram. thesource oftheprogram andduration oftime. you are watching, alsogives you It information suchasthetitleofprogram program. as aaiydpnso ie omt lessthan15minutes for High * Pause onvideoformat; depends capacity N FFistheslowest settingandFF4isthefastest. on screen. appear FF3 andFF4will FF2, FF, to 4timesto increase speed. thefastforward Press you have pausedorrewound theprogram. F Fast Forward resume play. normal Press timeorpress play afifth to REW isthefastest. setting andREW4 istheslowest REW onscreen. willappear andREW4 REW3 REW2, REW, REWIND Want ofyour live to review show? aportion It’s asnapwith Rewind Press 90 minutes*. your programs you are watching live, scene ofamovieclimactic orthewinningplay ofthegame!For and thevideoony As you watch live andrecorded programs press TV Pause The Status Bar while w T Using theRemote Control Arrow Buttons or programs you are watching live, he ot D efinition pr e: Status Bar 56 Y FAST FORWARD ou can only fast forward upto onlyfastforward ou can the point oflive broadcast. • Slow Rewind from Pause 34 atching arecorded program. butt o Press itagainupto 4timesto increase therewind speed. . gr ons onyour remote control willcontrol playback whenyou are watching arecording inprogress or per hnvryupue rewind alive orfastforward wheneverappears you pause, amming our PLAY Vsre ntnl ree.No more missingthe screen instantly freezes. TV . • Rewind omv owr nteporm Press itup to move intheprogram. forward to resume play normal oftheprogram. F AST FORWARD DVR will remain inpausefor upto PAUSE c an be activatedan be if OK • Go to Live• Go TV •Pause • Play DVR Press . • Slow Forward from Pause • Fast Forward

35 DIGITAL VIDEO RECORDING

ORDING REC VIDEO AL DIGIT 41 41 , the to view to PIN LOCKED to view it. to PIN repeatedly to continue skipping continue to back in repeatedly 6 PAGE - You can restrict viewing of recorded programs, can restrict viewing of recorded You - just like .To slow-rewind, use . what wonder Ever images .To speed, regular to return , personal library own can build your of programs, you movies, sports,TV … shows low Motion low FAST FORWARD FORWARD FAST button*. REWIND S any other program.any have you a program for schedule a recording If you during recording.the program has been recorded, the program Once it can access you programs. list of recorded your from your Just enter Using Parental Locks With DVR DVR With Locks Parental Using program will be recorded,program however, will appear and no video while the audio is muted is recording.program your enter to you appear A restricted allowing notice 6 i-Guide *, movie. of your the last scene of the game or replay see the last play can to go back you Just on is the key to keeping the buffer for both programs. for keepingon is the key to the buffer change channels without using the If you Tip Tip o get an inside look.To slow-forward, activate t de de and then and then with Gui Gui on your remote to replay the last 15 seconds. the replay to remote on your Press AP butt 6 DVR . is equipped with slow-forward and slow-rewind functions slow-rewind and is equipped with slow-forward You will change tuners.You changing channels or using the Guide. by can selectprogram you an alternate Now he SW • Press SWAP again to toggle between the two programs. the two between toggle again to SWAP • Press • PAGE PAUSE PLAY PAUSE T low Motion low Instant Replay Instant DVR S AP Between Two Programs Two AP Between e: ture lets you toggle back and forth between the two live shows while giving you full control of both. control full while giving you shows and forth back live toggle the two between lets you ture et Back to Live TV Live et Back to ot se o give you crisp and clear you o give ea whatever you want. you whatever personal video library. build and manage your to below the steps Follow Using your your Using N key,SWAP buffer. will lose the you Video Library Personal Your SW tuners, DVR has two Because your the same time – one on each tuner. at programs two it can buffer SWAP The f a program, tuned to are you While remote. on your button the SWAP press G program, a live pause or rewind you Anytime time.To in real be broadcast to continues the show live to return programming, the press press press increments. 15-second Instant Replay Instant With t Slow Motion Slow Your press press press the referees are looking at when they review a controversial play? looking a controversial are review when they at the referees U

AL VIDEO RECORDING

DIGIT 36

42 42 ORDING REC VIDEO AL DIGIT You seta can ScheduleaRecordingManually W Here are two basicexamples: are several ways to record twobutton programs onyour remote.There at once. you watch can andcontrol eitherprogram upto thepoint oflive by usingtheSWAPTV recording two programs, T Rec manual. N scheduled to start. Highlight the button andyou willseeaninformation screen. Press theINFO scheduledfor alater time. aprogram, highlight andselect From thelistings, Record From Program Information remotes*Some are withInstant equipped Replay andLIVEbuttons. at theprogram’s Recording willstart time. scheduledstart while inthelistings. recordings at for alater programstimeordate by starting pressing pressed Recording immediately begins at thepoint you navigating through theguide. Press One TouchRecord interactively by program andby manuallyschedulingyour recording. record, You setandschedulerecordings can three ways with Building Your -Recording Library Programs • Press • Highlight thesecond program. • P • Highlight aprogram you want to record from any listingsscreen. From theGuide: eDa ue V losyut e eodnsfrtodfeetporm htara h aetm.While he Dual Tuner allows DVR you to setrecordings for two different programs that airat thesametime. ot hile r e: ess or Icon F RECORD or mor d Record Rec Watching aShow: RECORD • P • Press SWAP to switch to theothertunerandfindsecond program you want to record. • P T and press w or r r ess R ess Record to record theprogram you are watching. e inf o P d Manual RecordManual to setupthesecond recording. t or o setupthefirstr rograms at Once ec ma or on your remote any timewhilewatching orwhile TV OK tion on d wheny for programs now.You airing automatically can schedule to start arecording forto start thetimeprogram is A c ing to automatically record timeandchannel. aspecific tion Ic ou lo ec c or ons a te thesecond program you want to record. ding , see the Step 4: Step 3: Step 2: S t A ep 1: c tion Ic A “ allowing you the to select A channellistwillthenappear, andendtimes andtheday you wishto thestart recordSelect S i-Guide Options a Rec thechannelyou want. Select channel to record. and confirm your settings. elec ons Create aNew Recording t or sec D onetouch : ding VR tion inthis fr om the t RECORD Ic o c on f onfir or additionalR M m your settings or select the m your settingsorselect ain M ” Screen will appear, select select Screen willappear, ” enu , then selec ec or ding options t S et aRec Rec . Create or or ding ding .

37 DIGITAL VIDEO RECORDING

ORDING REC VIDEO AL DIGIT 43 43 Scheduling ws you to choose to you ws t allo w many episodes of the w many ts ou ho een tha w y scr . (See next section) dings always take prioritydings always over onflic t or ec onflic w and the screen will refresh and give you and give will refresh w and the screen een will sho o t L Individual r he scr ecord Icon to confirm your new settings. your confirm to Icon ecord . T ecord highlighted series as shown above. series as shown highlighted ecord selec Series Priority List Series Priority , - Return to the previous screen. - Return the previous to - R conflicts when the new series- Show is a high priority. conflicts priority. when the new series- Show is a low series. this record - Don’t Scheduling C e recorded because of the conflict. e recorded e the most number of episodes for your new recording, your e the most number of episodes for screen to help you determine which program to record. to which program determine help you to screen ting e the new series back to the bottom of the scheduling the bottom e the new series back to v t the R list with y list t High. it aptur onflic elec anaging Scheduling C o mo ior o record only o record T o c t dings • To give your new recording the highest scheduling priority new recording and your give To • t selec new series will be recorded and which episodes of the old series new series will be recorded will not b • pr results. revised • S Conflict M the same time, for recordings than two schedule more If you you will see a that and the new recording set recording a previously between is c series recordings when there are scheduling conflicts. scheduling are when there series recordings seriesIn case of a scheduling conflict programs, two between of the the bottom will appear at additional icons or VR D y Rec M Icon to specify your series specify your to Icon eginning with the most ed b e list lets you record multiple episodes multiple a program of record lets you el and will b DVR dings’ will appear in your or Create a Series Recording Create itle. ec T y ies r ecordings first as default.Toecordings view,change your use the (arrow w title as its label. will of the same show Multiple recordings t r and repeats or all episodes. and repeats is needed. space until start record, and end times and specify channels to which select options. all review the Setup to Icon des. iew b • Select the episode type record, to only, run such as first first run • Specify how many recording to save. to recording many • Specify how it or erase you – until the recording save long to • Specify how the like to add minutes series setup features advanced access To • e the same lab ording to your preferences. your to ording can set the You en V v our ser ec You may also modify the priority may a series using the assigned to You When you set a recording from a Series Program Information screen, Information a Series from Program set a recording you When Overlay. Recordings on the preceding an additional icon have you’ll this Choose left/right) buttons on your remote to View Date,View by to remote left/right) on your buttons Channel by or new (first run) episodes, run) new (first or all episodesand repeats first run episo the sho ha r Record a Series Record Tuner Dual Your options. recording Y acc

AL VIDEO RECORDING

DIGIT 38 Modify the Series Priority List To help you manage which series get recorded when there are scheduling conflicts, your DVR automatically creates a Series Priority List. The first series you set to record has the highest priority and is the program recorded in case of a conflict. If there are no conflicts, each additional series you set to record is added to the bottom of the list. You can easily change the recording priority of the programs so that the programs of your choice are recorded in case of a conflict. • Select DVR from the Main Menu or Quick Menu. • Choose Series Priority. • Highlight a program and use the Page +/- buttons on your remote to modify its priorities.

Note: If you want to record two series recordings instead of an individual recording that airs at the same time, you must delete the individual recording from the Scheduled Recordings List (See Cancel a Scheduled Recording section).

View Your List of Scheduled Recordings

Step 1: From the Main Menu or Quick Menu, select DVR* * Menu label may vary

Step 2: Select Future Recordings.

Step 3: See a list of all the programs you have scheduled to record, select a title to cancel the scheduled recording or modify recording

DIGIT options. AL ORDING VIDEO

REC Modifying Recording Options i-Guide gives you flexibility to manage your personal video library.You VIDEO REC ORDING can change your Recording Options at any time, as often as you like. AL Change Options for Scheduled Recordings

From the Main Menu DIGIT Select DVR, then select Future Recordings to see a list of your 4444 scheduled recordings. Highlight a program title and press OK or INFO. 39

ORDING REC VIDEO AL DIGIT 45 45 , or select . on Ic Recording Options Recording t the o t and selec on Ic . INFO or OK ess r P uture Recordings uture F orage device.Toorage maximize m st er in the listings indicated by the red by in the listings indicated . o cancel the recording,o cancel or select t o save. See “Managing Your Personal Video Personal Your o save.“Managing See on is not a long-t . Ic o : from the program information screen. information the program from Select change the to VR ding Options D space, storage your library of your the contents review no longer you the recordings and discard regularly wish t Library” this manual. in t inf or buttons on your remote to change to remote on your buttons Icon Tip Tip Scheduled Recording Rec de day or once a week. or once day is needed. when space automatically of a program,minute over. if it runs even de • Specify how many recordings to save. to recordings many • Specify how parameter, Until • Set a Save or delete you either until the start• Change every catch to and end times in order • Change the frequency• Change of the recording, such as every 5634 Gui Gui o delete this program from your list of list of your from program this o delete t dify the om Listings r rom here,rom select mo F Select your dot in the instan F Recording Options Recording Select the Use the Use

AL VIDEO RECORDING

DIGIT 40

46 ORDING REC VIDEO AL 46 DIGIT will b aut the scheduledr to confirm orcancel anotice on-screen willappear givingyou theopportunity Before ascheduledrecording begins, Rec for more thesection information. See “Playback Control” buttons onyour remote. Step 3: Information Screens Recorded Program SymbolsGuide to Know: Press and highlight titlesfrom your listofrecorded programs. View Programs Stored In Your Personal Video Library oma or e er ding Starting Notice ding Starting tic ocnrlpabc hl acigarcre rga,useeitherthevideocontrol buttons or thearrow To control playback while watching arecorded program, S ased onc lytercrig-Change the -Place a -Deletetheprogram from therecording from- Start thebeginning - Play therecording backto- Go theprevious screen tep 1: lytn otecanladbgnrcrig Live programming that temporarily hasbeen recorded TV ally tuneto recording. thechannelandbegin crig fyudntd ntigwe h eodn sshdldt tr,the you If don’t doanything whentherecording isscheduledto start, ecording. F e thescheduledr rom the D VR Menu ec or , select select ding star M y Recordings ts. the beginning. Step 2: play from where offorselect you left Gui Gui From the Information Screen, select select From theInformation Screen, . de de OK Use the Tip Tip to select theprogram.to select r recording andchangechannelsorcontinue confirming whetheryou want to stop the will st C ecording. Lock hanging the channel during arecordinghanging thechannelduring 56 butt Delete Priority Rule op ther on theprogram viewing to restrict ons onyour remote to search through ec ording.You willseeanotice ording.You My RecordingsMy Icon D VR to restart from to restart will Icon to resume

41 DIGITAL VIDEO RECORDING

ORDING REC VIDEO AL DIGIT 47 47 to OK ing the y of the op to modify to . Press CR. e c V Icon eens dur our omplet storage space,storage follow of y e a c DVR v y guide scr able IN C Recorded Programs Recorded o the t ou will not ha VR D . will advise you with an on-screen notice when notice with an on-screen you will advise vision. ding ele or opying process,opying these will contain tape copy your ec HD t Copy Recordings to A VCR Tape VCR A to Recordings Copy a recording, watch you After it or either erase decide to tape. VCR a it to transferring keep it permanently by tape,VCR a to recordings copy you When make sure TV the on the for screen is displayed the recording that is being copied. time the recording entire If you change channels or displa c images and y r * Recording HD programing requires a DVR connection a requires to HD programing * Recording To help you manage your personal video library, manage your help you To i-Guide memory or full. gets low the available full during a recording, becomes space If recording the will stop.recording enough have Make you sure before program the entire record to space recording missing part avoid of the program. begin to you to delete the recording, delete to or select the Icon tion on the back of the ecord and store up to 40 hours of standard definition programming definition of standard 40 hours up to store and ecord onnec . c will r ) programming*.To make use of the most efficient V T VR D OUT 1 ( or High Definition Recorded Programs Recorded . example, For is needed. when space recording the delete guide to the can tell you buttons on your remote to highlight a program from your list of your from a program highlight to remote on your buttons able Out C 5634 t the e when space is needed.Youre when space Delete Priority onnec the beginning. select a program. C 4. the Use Note:VCR. specific instructions Manual User for on using your VCR your to Refer and up to 40 hours of 40 and up to 2.VCR. a tape in your Put 3. list of your Access 5. Screen, the Information From left you off or select where restart from to select play from resume to 6. begins. when playback VCR Start on the recording 7. plays, the recording As VCR. your it is taped to To Delete Recordings Recordings Delete To screen, information program the From select the Managing Your Personal Video LibraryVideo Personal Your Managing it, delete personal library video to decide in your remains you until program A recorded it set to have unless you delet these guidelines: the 1.

Y ASKED QUESTIONS

FREQUENTL 42

48 QUESTIONS ASKED Y 48 FREQUENTL ue.I iista eur hn reig you needto your call company cable to cancel Incities that require phoneordering, tuned. .o a aerahdyu rdtlmt Call your company cable andhave themcheckyour account. may have reached your3.You credit limit. another order. Check withyour company cable to confirm canceling procedures. highlighting itandpressing go t A. Q. may have madetoo inadvertently many2.You Check sure to thephonelineisplugged in. make 1. A. can’t Ipurchase thisPay-Per-ViewQ.Why program? will needto enter new A. Q. a only supp the change thesec A. How doIsetmy digitalaudiolanguage? Q. read it. r A. isthered light onmy box and/orwhat istheenvelope onthescreen? Q.What press the watching television, View lik press you access can information by pressing the screen, i-Guide A. How doIgetinformation onprograms? Q. andendtimeschannelnumber. start willfindthenameofcurrent program, programs.You A. isthegraphic barthat whenIchangechannels? appears Q.What including r check the Highlight theprogram and might like look Rock…”). From Rock “Third theSun” (For example:“Third more to thetitle. A. Ican’t seetheentire program titleinthelistingsgrid. Q. beneath appears therow Descriptive text oftheseicons. titles. and the Information screens, OnProgram information changesasyou move theyellow highlight usingthearrow buttons onyour remote. A. How doItell what theicons mean? Q. Parental Locks A. are theicons at thebottom (littlepictures) ofthescreen? Q.What Interactive Program Guide Frequently Asked Questions a h esg,goto the ead themessage, v ailable e ac Y You willfinddescriptive inthe text W What ifImissedaPay-Per-View movie/event that Iordered? There are several thingsthat could restrict T ncte htpoieipleodrn aaiiy you billed for willnot be In citiesthat provide impulse-ordering capability, N yourOccasionally provider cable may send a to indicate programSome there is titlesare too longto might see fitinthespace provided inthegrid.You “…” Icons Menu Quick ou mustc he Setup Menu Setup te ra ftegie suchas o otherareas oftheguide, ot onlyc PPV ha Info movies and events and see other times the program is airing.To removemovies andevents the andseeothertimestheprogram isairing.To tors, ratings and a brief program synopsis.You can alsoset can ratings program andabrief synopsis.You tors, F t ifIforget my Parental Locks/Purchase PINs? lip B , programs. the default audio language will be heard.the defaultaudiolanguagewillbe or Instant Information once for tn,atr,satedtms etc. times, start/end actors, ating, provides detailed information on programs including movies and sporting events.While inalistings provides detailedinformation events.While onprograms includingmovies andsporting ted on certain digital channels that provide secondary audio. If thechosenaudiolanguageisnot If digitalchannelsthat audio. provideted oncertain secondary ar an y all y ondar schedule , app ucos h agaeta ipasi h nsre omnsadhl et butyou also can thelanguagethatou choose displays intheon-screen commands andhelptext, and change the default setting. Choose from English, Spanish, Portuguese or French.This feature is PortugueseorFrench.This Spanish, Choose from English, and changethedefaultsetting. our lo Instant Information ears f lyakCnrlIcons Control Playback y digitalaudiotha ar PINs c e available to helpyou findwhat you’re for faster.The looking al c Action IconsAction or af Recordings . able c OK M ew sec EXIT ain Menu you usethe can , area at thetop for ofthegrid program titleandothervaluable information, ompany to have these button ontheremote. onds asyou’re information changingchannelsto provide about important Instant Information , r pcfct h rga.Freape a For example, are to specific theprogram. M BUY t isa ovies rtiefrcmlt nomto.Information includesprogram details or twice for complete information. and selec v programs andmore. will appear onlyforwill appear recorded programs orrented ailable withc Pay-Per-View Pay-Per-View or Message Action IconsAction F t avorites INFO M essages PINs button on your remote.While you are tunedto aprogram, button onyour remote.While to let you know of new services and special promotions.To andspecial to ofnewservices letyou know ranntok n rgas Choose networks andprograms. ertain area when you have anicon highlighted.This menu ordering: orders.You may haveorders.You to cancel one before you make r . on theinformation screens to set eset. You ordelete themessageonce keep can you have Reminders Once you have aprogram selected titleby . A ll ofthe , plac Pay-Per-View PINs U Icon BUY e Information Screen will b P ar Q ental Locks uick Menu e clear Pay-Per-View will appear onlyforwill appear on channelsthat aren’t On Demand ed Reminders . A Onc , udio S lets y or der e r and return to ou quickly eset P etup orders. a ( y-Per- and OND ,you OND fr om )

43 FREQUENTLY ASKED QUESTIONS

QUESTIONS ASKED Y FREQUENTL 49 49 On . Restart , or start with the over section in this manual for remaining rental and viewing rental section remaining in this manual for Resume and choose the program you want to resume watching.You resume can to want you and choose the program ratings and purchases. ratings On Demand On Demand ticular category, this message will appear. On Demand Menu e the time it appeared and the action you took and call your cable operator. and call your and the action took e the time it appeared you or a par not from the from ears again, e no listings f and settings apply to apply to and settings there is no limit on purchases.there information. ordering system-specific for cable operator with your Check , equipment at your cable company.Try off, your at equipment box set-top turning your and then turn it on again. If the My Rentals VR has two tuners to that you can, you that to tuners VR has two the same time, channels at two 1) record the one and watch 2) record e ar ally PINs ypic our D f ther ee: television, your cable box, (VCR, and one other component DVD player, or audio). YES I Select Depending offers, on the services cable provider your see a checkmark a may indicate you or a dollar sign to The “Unable to Process Request” Process to “Unable with the communicate The is unable to box occurs message the set-top when T When I selectWhen a category the On Demand menu, from says,“No a message that listings program I receive You will have to order it again. order to will have You the to Refer Yes, viewing period has not expired, as long as your it again. watch may you Yes. ograms? Y hr Q. source? or other data a telephone DCT6412 to DVR Box Cable connect to my Do I have A. cable signal, your it needs from DVR DCT6412 gets all the information The the only connection so that's required. Q. (PPV)View broadcast? Per Pay a I record do How A. manually; must be recorded PPV broadcasts in advance. recording cannot schedule automatic you your Follow instructions viewing PPV content, for cable operator's Box. DVR DCT6412 Cable on your Record then press Box? DVR DCT6412 Cable other home entertainment my can be connected to components many How T Q. the same time? at programs two or watch I record Can A. A. library. DVR recordings your from program a 3rd channels and watch two other or 3) record TV programming? recorded when I'm watching live to do I return How remote. on your the LIVE button press Simply Q. have? DVR tuners does my many How DVR (Optional Feature) and Digital Services (Optional Feature) DVR Q. capacity? drive is the hard What DVR? on my can I store hours of programming many How A.The is being recorded. that capacity depends on the video format recording 90 up to DVR can record Your programming. 20 hours of high-definition or up to definition programming standard minutes drive hard The capacity is 120GB.Video Library” Personal “Managing your See information. section more in this manual for available”. A. message app Q. Q. said,“Unable that screen an error Process to and received an On Demand program order to I tried Request.”What does this mean? A. Q. one time? at can I order On Demand programs many How A. Q. appearin the listings with a checkmark the title.What or a dollar sign next Some to of the programs does this mean? A. viewing. for is available ordered have you program Demand Q. another channel? tuned to after I’ve an On Demand program watching to do I return How A. Q. it again, watch to and want On Demand the end of a If program I get to can I restart the beginning? at A. Q.What if I only watched 15 minutes of my On Demand program and didn’t get to watch the rest before it before the rest Q.What watch get to and didn’t Demand On program of my 15 minutes if I only watched expired? A. On Demand Feature) (Optional Q. regular as with On Demand purchases same for the settings stay PIN Purchase & Locks Parental Do my pr A. time for more information on rental and viewing times. and on rental information more time for left selecting you by off where either begin watching

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50 QUESTIONS ASKED Y 50 FREQUENTL D A. .On Demand A. Can Irecord andPay-Per-View OnDemand programs? Q. A. Can Irecord channels? Music Digital Q. mayquality vary. HDTV A. ofrecorded quality isthepicture programs? Q.What Q. A. external storage theDVR Does devices? DCT6412support Q. digitalinterfaces. itfeatures and1394-DTV DVI both Yes, A. digitalvideointerfaces? theDVR Does DCT6412support Q. Recording times may vary. bit rate). You onthetransmission (depending record can upto 90hoursofstandard orupto digital15hoursofHDTV TV A. How muchhighdefinitionprogramming Isave can versus standard definitionprogramming? Q. Recording HDprograms more storage willtake space onyour DVR. Note: DCT6412. You record can standard both andhighdefinitionprograms whichare automatically interpreted by theDVR A. ofprograms kind Irecord? can Q.What two bydifferent i-Guide selecting programs listed withoverlapping using recordings times two You setitfor can A. programs at once? Q. dr you record can infact two programs at once whilewatching apreviously recorded program from thehard YES, A. Can theDVR DCT6412playback ahighdefinitionrecording whileanotherHDprogram recorded? isbeing Q. you to choose record DCT6412isprivate. withtheDVR No.What A. Can my operator cable oranothercompany track what Irecord withmy DVR DCT6412? Q. tha DCT6412willautomatically DVR record simplypress RECORD.The When you findsomething that soundsinteresting, program information screen for othertimesorthrough search analphabetical by Title. reviewing alistingsscreen, by andcategory, by programming genre, through thesearch menu, you search can many ways: Using i-Guide, A. How Ifindprograms can Iwant to record? Q. this manual. Parental See Locks onpage22of oryou entire block can Channels. basedontheprogram'sblocks orRating, Title fromset can recorded.You being ofprograms, ortypes Parental Control /Locks allows you to programs, block A. How theParental does Control (Locks) feature work? Q. DCT6412records theDVR at apre-set level to ensure consistently results. good No, A. Can ofthevideorecording Iadjustthequality to conserve hard diskspace? Q. No VCR dothat! can rewind orreplay scenes. recording DCT6412keeps theDVR because whileyou forward pause, you won't missamoment oftheaction, to seealongerscene orREWIND again.Yet review thelast15seconds, anno And you say can goodbye to those itupto 2hourslater. andrestart PAUSEcan abroadcast whileyou're watching it, DCT6412you theDVR (for result asuperior to recording) tape-based andallowing greater viewingflexibility.With andsounddigitally picture capturing Your Cable recording Box DCT6412takes DVR technology to anewlevel, A. How isaDVR different? Icurrently record programs onmy VCR. Q. functional for recordedfunctional digitalmusic. igital indic iv Yes, you can record and playback Digital Music. However, the playback controls (Pause, FF and REW) are not FFandREW) theplayback controls (Pause, However, you record can andplayback Music. Digital Yes, The aeahm hae ytm Can Irecord aprogram inDolby Digital I have ahometheater system. A A t program for you. Y e s longasthepr r es, it includes an IEEE1394 port that will be functional inthefuture. that functional willbe itincludesanIEEE1394 port es, . ying "what moments justhappened?" whenyou're watching amovie —simplypress INSTANT REPLAY to e ther and pressing therecord button orby manuallyschedulingprograms whichtimesoverlap. format are recorded in DVR w eodbtos n o ahtnr How doyou make theDVR DCT6412 record two for eachtuner? one e two record buttons; a eod rgasi h aeqaiyi hc hyaebodat o xml,programs broadcast in For example, records programs inwhichthey are broadcast. inthesamequality t or willapp cannot be recorded be cannot withthe o gr am isb ear onthe HDTV igbodati iia ui,the eing broadcast indigitalaudio, F lip B quality (ifyourquality ar f or pr DVR o .You may record .You gr DVR ams tha is connected tois connected a t ar e broadcast inDolby Audio. D Pay-Per-View VR will r High Definition ec TM or 5.1 onm d thedigitalaudiop programs any like otherprogram. y DVR? eeiin.Broadcast television). or in ADolby tion.

45 FREQUENTLY ASKED QUESTIONS

QUESTIONS ASKED Y FREQUENTL 51 51 . . er t af to o view t on Ic to startto PIN DVR DVR ons up to four ons up to e or butt Information Screen Information emot FF ust enter your your ust enter or J our r . W from an from RE on on y to view the program during the the program view to ordings butt PIN Lock Icon Icon Lock y Rec M OCK , a tape. it to can record you “Managing See L DVR . ams. the Use . gr or you can selector you the o will miss that first minute.You will miss that your can program .You and set your recordings can also manually delete ded pr DVR Action Icons ogram guide time.ogram starts If earlier a broadcaster a minute the program or ec ding Options may have reached its storage capacity before it was able to record the record able to it was capacity before its storage reached have may or on r My Recordings My Recordings from the from Rec DVR cks ear advising you when recording space is low (80% full) or full.You is low space when recording you ear advising can also My Recordings o for the program.for ensure to Just the start adjust recording the for and end times ed with the pr tal L Restart oniz en or ding starts has begun.Why? after or two the program a minute ar restrict viewing of recorded programs.restrict viewing of recorded have you a program for schedule a recording If you ontrol rewind and fast forward at four speeds. and fast forward four at rewind ontrol the Just press P or to find all air times for a particular find all air times for or all to title.You any for can then set up individual recordings ec VR to skip commercials as it is recording? skipVR to commercials will c a r Resume e by adjusting your adjusting your e by Record Options Record t VR ording a program and run out of recording space, out of recording and run a program ording much see how will stop.You can always the recording D een message will app timer is synchr an also set ec asion, VR Title Search Title e r cc , will be recorded, the program is and no video will appear while the program audio is muted however Parental Locks Parental D ou c Y an I set the D n on-scr f the beginning of the program did not record,f the beginning of the program began. after the program record set it to may you If the end es. Your he e: I omatically delete recorded programs when space is needed. when space programs recorded Video delete omatically Library”. Personal See:“ManagingYour ly or end la ording. has been recorded, the program Once it from can access you ou ar No.You can only fast forward through commercials if you’re watching a previously recorded program. recorded a previously watching No.You if you’re can commercials only fast forward through Change the Change Only part of my program recorded.Why?Only part program of my On o C There is no limit to the number of recordings you can schedule as long as you do not schedule more than one schedule more do not canyou as long as schedule you the number of recordings is no limit to There You can keep them as long as you want. can keep them as long as you You Just remember, is limited, space the recording delete need to may so you Yes. Yes. program, of a recorded playback stop you When left you the off.To where it will stop watching continue Y Yes. As you are watching a program you have recorded on your on your Yes. recorded have you a program watching are you As Yes! You can either watch it in “real time” currently are “real you the program can rewind or you being recorded as it’s it in caneither watch You Yes! A T ot ec f y N from selected the program have you Screen. Information program’s the recorded from space and manage recording recordings manually delete I Q. space? almost out of recording I know will when I’m How A. Managing Your Recordings Managing Your Q. My Recordings? can long I keep How A. new ones. make for to room time in order time to from programs some recorded ear program. entire Locked recording. your enter to you allowing on screen A restricted remains notice Q. with DVR? work Locks Do Parental A. Q. A. did not record,of the program the episodes, on. time they’re what no matter program, select Q. A. scheduled time, guide’s than the program the Q.“bookmark” I Can recorded? I have a program A. Q. Q. speed? Forward and Fast the Rewind I increase Can A. everything gets recorded. Q. program? VHS tape of a recorded a I make Can A. Video Library” Personal Your DVR in the Section of this manual. Tip: Use r Q. is completed? recording before I am recording a show I watch Can A. continues. the beginning while the recording from it and watch recording A. Q.What its scheduled airtime game goes such as when a football over runs record to I want if the program overtime.into everything? I record sure can I make How A. Recording and Playback of Recorded Programs Recorded of and Playback Recording Q. the future? can for I schedule recordings many How A. space. recording available have and you the same time at record to program times.The playback. controlling are speed you what at you will tell indicator on-screen aut recording space is available from from is available space recording

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FREQUENTL 46

52 QUESTIONS ASKED Y 52 FREQUENTL plugged inand r .I h eoei tl o ucinn orcl,press theCHAN correctly, the remote If isstillnotfunctioning 2. t batteries ortheremote control itself may need there isaproblem withtheremote control.The channel changes, A. won’t my remote controlQ.Why respond whenIpress abutton? A. tuneto orIcannot any ofthedigitalchannels. picture, asnowy Ihave novideo, Q. your call company. cable appeared, there If isstillaproblem theinformation after has sometimefor willtake theinformation It to appear. downloaded. A. northebuttons ontheterminal itselfwork. Neither thebuttons ontheremote, guidehaslocked up. Q.The scr A. Ican’t screens. seetheedgesofi-Guide Q. I set-t A. Q. A. and Reminders? Locks Favorite doIneedto reset my Channels, Parental Locks andPurchase PINs, thepower If out, goes Q. A. doesn’t theset-top box respond whenIpress thekeysQ.Why onmy remote? Troubleshooting of liv A. How Icatch can upto thelive point ofaprogram I’ve after pausedit? Q. A. Irecord can I’m If from thebeginning? watching aprogram inprogress andwant to record it, Q. there If isno the program. A. Can IuseInstant Replay? Q. A. How Irewind farbackcan live TV? Q. A. How Ipauselive longcan TV? Q. Controlling Live TV them sotha you If donotwant the deleted willbe first. to deleted, be theoldestrecordings that you have set therecord space isfull, programs to deleted be whenspace isneeded.When A. theDVR Does automatically delete programs whentherecord space isfull? Q. A. Q. M Press the 1. sure you make controlling are actually terminal thecable (press the Also, f o b i-G o Go through this quick checklist to determine theproblem: throughGo thisquickchecklist sure are that secure connections allofthecable istunedto channel(3or4). Make and that thecorrect TV P You rewind can upto two hoursofstandard programming aslongyou were tunedto thesamechannel. TV and lesswithanalog You pauseupto can 90minutes ofstandard programming; Only ifyou setitupthat way.The hr r olsig niGie orthewords inthelistings screens. appear “ToThere are nolistingsini-Guide, Announced” Be Yes. If your If remote control witha isequipped Yes. T willreset theterminal andallow for data to be Try unpluggingtheterminal andthenpluggingitbackin.This N Select the Select I items lostiftheterminal willnotbe losesitspower. No.These Press the sure yourMake remote isintheCable mode. the Currently, No. een ar v f the terminal was just installed, it takes approximately ittakes 15-30 minutes for theguideto downloaded be to the f theterminal was justinstalled, r his c e replaced. e t othing happ op ess the e pr uide o Step 2ifnecessary. . I an happ f af o e c gramming.The on-screen indicator willdisplay gramming.The “LIVE”. still do CABLE e 53 iue ohn apn,upu h emnl plugitbackinandwait another15-30minutes. unplugtheterminal, ter 15-30minutes nothinghappens, entered. t they are onlydeleted by you. LIVE Adjust Screen Position en if there has been a power failure or if the terminal was unplugged. Make sure everything is sure everything Make en ifthere apower hasbeen failure orifthe terminal was unplugged. unning es notapp butt ens whentheMENUbutt button on the remote to make sure it is in Cable mode.Try usingtheremote again. button ontheremote sure to itisinCable make mode.Try DVR on (ifa . W begins recordingbegins at thepoint intheprogram you pressed REPLAY ait 15-30minut ear, contact your contact company. cable ear, vailable) orthe utn usethe button, DVR option from the will automatically delete programs ifyou tell itto dosoby settingthe es asthechannels andpr 6 on ispushed butt REPLAY PAGE on ther Setup utn press itto button, 6 DVR CABLE , but I can changethechannelupanddown. butIcan , button on your remote. cen Press the screen. mt.O,you can Or, emote. oatmtclydlt eti eodns you set can to recordings, automatically delete certain 56 button ontheremote. o button on the front of the terminal. If the If button onthefront oftheterminal. gram data start to fillin. gram data start CABLE Instantly Replay 5634 button ontheremote). F AST FOR HD RECORD buttons until the arrows onthe programming. WARD the last15seconds of . t o thep oint

47 FREQUENTLY ASKED QUESTIONS

Q. I have a message on my screen that says ‘This feature is currently being restored.’What does this mean? A. This screen appears if you try to access a feature that is not available because the set-top box has not received all the necessary data.This most commonly happens following a power loss. Q. I have a message on the screen that says “This channel should be available shortly.”What does this mean? A. This screen will appear when you tune to a channel that is currently not available. If the channel is not available after 15-30 minutes, call your cable company. Q.What do I do if I am stuck in a screen or menu I do not understand and want to get out? A. You can always press the EXIT button to immediately return to watching TV.You can also press the LAST button to back up one screen at a time. Q.The displayed listing information or pricing information is incorrect. A. Although i-Guide checks all data thoroughly before it is sent to your home, programmers do sometimes change their schedules at the last minute without letting us know. Please report erroneous data to your cable company. Q.What happens to my DVR recordings if my digital cable box temporarily loses power? A. All recordings that were saved prior to the power loss are preserved, as well as future recording schedules.You miss only the recordings scheduled to be recorded while the power was out. Note: If you experience continued problems with your cable box, remote control or program listings, please contact your local cable company. QUESTIONS ASKED Y FREQUENTL 53