Annex 1 - Consultation Response Form

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Annex 1 - Consultation Response Form Annex 1 - Consultation Response Form Please return this form to reach the Welsh Government no later than 15 January 2019. The email address for responses or queries is: [email protected] Postal responses should be sent to: Loneliness and Social Isolation Team Welsh Government Cathays Park Cardiff CF10 3NQ Your name: David Cook Organisation Wales Council for Voluntary Action (if applicable): Email Address: [email protected] Your address: Baltic House, Mount Stuart Square, Cardiff, CF10 5FH Responses to consultations may be made public on the internet or in a report. If you would prefer your response to be anonymised, please tick here: Question 1: Do you agree with our definitions of loneliness and social isolation? If not, what would you propose instead? YES x NO……. Comments: WCVA would agree with this definition, but, as the consultation highlights, it is important to note that loneliness and isolation can happy to anyone, not just those groups that people may stereotypically associate with these conditions, such as older people. Loneliness and isolation are both factors which leave an individual vulnerable to abuse; trapped in unsatisfactory or abusive relationships, exploited by so-called ‘friends’ and at risk of financial abuse, fraud, scams, crime, presenting significant safeguarding concerns. All categories of abuse are more likely to go unchallenged if the victim is isolated from any network of support. Question 2: How can we help people to understand the trigger points for loneliness and social isolation and to build emotional and psychological resilience to enable them to take steps to avoid or reduce these feelings? Comments: The school curriculum should enable children and young people to develop emotional intelligence, personal resilience and robust mental health and well-being and to understand not to fear asking for help, friendship and support. Additional support could come from a variety of people who work in specific settings, including teachers, pharmacists, registrars, hairdressers and more – wherever and with whoever the person feels comfortable. Question 3: How can the Welsh Government foster the right environment and create the right conditions to build resilient communities? Comments: The many and varied activities of the third sector contribute enormously to the wellbeing of Wales. Welsh Government recognition and support of this is vital for this work to continue. Our Shape Your Future reports identified a number of shifts in the economy, environment, policy, technology and society. There is scope for the sector, with Welsh Government backing, to use these shifts to build resilient communities – for example, working more closely with the younger ‘self-organised, digitally-enabled’ generation, supporting migrants, maintaining local environments and helping older people bring their experience to volunteering. WCVA has recently published a report on Empowering Communities. In it, we describe empowerment as ‘the essential ingredient for improving community wellbeing’. This means allowing communities to exercise control or influence over the use of their key environmental and community assets and ensuring that at least part of the benefits are realised locally. Service providers must also work co-productively with those receiving their services. People, not government or statutory bodies, must lead the change to become empowered and create resilient communities. The report sets out a number of actions Welsh Government could take to create empowered communities: • Promote Community Anchor Organisations by reserving part of the Community Facilities Programme, making Wellbeing Funds available for core costs and ensuring funds for providing social care activities are available to CAOs. • Developing a multi-agency approach to ensuring good practice in commissioning, promoting social value and local economic impact • Explore models to promote investment in local communities • Recognise the importance of and attachment to place to many communities and retain an emphasis on place-based approaches in programmes and policy • Presume collective ownership of assets as a preferred model; strengthening guidelines on asset transfer from the public sector and introduce guidelines to allow community enterprises access to the public estate to manage sustainable social enterprises which generate resources for local benefit. Welsh Government should also take every opportunity to highlight the National Principles for Public Engagement in Wales to local authorities, other service providers, and communities. Please see Q17 for more on community assets. Question 4: How can children and young people be better equipped with the skills to establish and maintain meaningful social connections? Comments: The development of the new curriculum for Wales presents a timely opportunity to emphasise the importance of healthy relationships through both formal learning and pupil enrichment activities, such as participation in specific programmes for young people such as Guides and Scouts, Duke of Edinburgh Awards, and sporting activities, as well as volunteering more generally. Starting volunteering at an early age can lead to a habit which lasts for a lifetime, providing valuable opportunities for social connections. Third Sector Support Wales partners host the Volunteering Wales website, a national database of volunteering opportunities, designed to connect volunteers with opportunities that are appropriate to their location, skills and interests. Additional support is provided by volunteer centres to match volunteers with suitable placements. Council for Wales Voluntary Youth Services note that youth work has an important role to play in this area. The nature of youth work - i.e. that it is based on a voluntary engagement principle which exists between a young person and a trusted adult - lends itself to reducing isolation and loneliness. The added value provided by open access, universal youth work means that young people can be signposted to services beyond youth work if needed (e.g. specialist mental health support) notwithstanding the pressures on those support services and increasing thresholds which have to be navigated by young people and their youth workers The ‘Mind Over Matter’ report by the Children, Young People and Education Committee has a significant entry about youth work. Within this, NYAS Cymru; Volunteering Matters and KPC Youth gave evidence relating directly to issues faced by young people in terms of their emotional health and wellbeing. The contributory factors associated with mental health issues included isolation, loneliness and the positive contribution of youth work in supporting young people. It was positive that £2.5m was announced in Welsh Government’s budget towards youth service provision to assist with mental health services for young people via youth work. Children in Wales noted the need to ensure children are shown and receive respect by all from an early age. Children and young people need to have opportunities to socialise, supported by parents from an early age, such as the Flying Start programme. All families need to be able to access such support - it should not be only available to those who can afford it. Question 5: How do we ensure that schools can better support children and young people who may be lonely and socially isolated? Comments: Children in Wales commented that schools should consider the needs of the whole child. They also need to tackle the issue of bullying – they have heard from younger people who say that schools often denied there was bullying in their particular school. After school clubs and activities can help address this issue. Schools could offer volunteering, mentoring and befriending schemes where teenagers, young adults and older adults spend time in schools taking part in activities. Question 6: What more can the housing sector do to reduce loneliness and social isolation? How can the Welsh Government support this? Comments: We anticipate that Housing Associations will respond to this question with examples of tenant support, participation and partnership with local charities and community groups. Question 7: What more can the Welsh Government do to support the improvement of transport services across Wales? Comments: Community Transport Association Cymru highlight the importance of community transport services, which are run for a social purpose and community benefit, often where the market has failed to provide services that can cater for the full range of needs within a community. Community transport operators across Wales work with some of the most isolated communities in the country. Their footprint tends to be rural, and the demographic of service users tends to be older people and people with disabilities. Without community transport, many of the people in these isolated areas would not be able to access vital services that are essential to their health and wellbeing. Often community transport provides the first and last mile of journeys to otherwise inaccessible stations or stops on a commercial route. To support community transport services, Welsh Government could: Facilitate voluntary work: Discounted/free parking for volunteer drivers and specialist parking and set-down points for community minibuses would help to improve the accessibility of high streets, enabling community transport operators to better assist passengers closer to their destinations. Improve commissioning People should have a say in shaping their local transport and creating
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