google app store purchased but can't download app Google app store purchased but can't download app. Completing the CAPTCHA proves you are a human and gives you temporary access to the web property. What can I do to prevent this in the future? If you are on a personal connection, like at home, you can run an anti-virus scan on your device to make sure it is not infected with malware. If you are at an office or shared network, you can ask the network administrator to run a scan across the network looking for misconfigured or infected devices. Another way to prevent getting this page in the future is to use Privacy Pass. You may need to download version 2.0 now from the Chrome Web Store. Cloudflare Ray ID: 67de0c7f590884a4 • Your IP : 188.246.226.140 • Performance & security by Cloudflare. How to download apps and content that your family members purchased. Learn how to get access to apps, movies, TV shows, and books that family members purchased. How to download content that family members purchased. In the store, you might see a price on an app, movie, or other item that your family member already purchased. To avoid paying for the item again, download it from the Purchased page. On your iPhone, iPad, or iPod touch. Open the app that you want to download content from, then go to the Purchased page. App Store: Tap your profile picture at the top of the screen, then tap Purchased. Apple TV app: Tap the Library tab, then tap Family Sharing. Apple Books: Tap your profile picture at the top of the screen. Tap your family member's name to see their content. Learn what to do if you don’t see any content or can't tap your family member. To download an item, tap Download next to it. On your Mac. Open the app that you want to download content from, then go to the Purchased page. App Store: Click your profile picture in the bottom corner. Apple TV app: From the menu bar, choose Account > Family Purchases. Apple Books: Click Book Store, then click Purchased under Quick Links on the right side of the Apple Books window. To see a family member's content, click your name next to Purchased by. Then choose a family member's name from the list. Download or play the items that you want. On your PC. From the menu bar at the top of the iTunes window, choose Account > Family Purchases. Select a family member's name to view their content. Download or play the items that you want. On your Apple TV, smart TV, or streaming device. Open the Apple TV app. Select Library > Family Sharing, then select your family member to see their shared movies and TV shows. If you don't see your family's content. Make sure that you signed in with your Apple ID. Learn what to do if you still don't see your family's shared content. Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information. Can't download previously purchased app. I need to download an app from the iTunes store and have recently changed my Apple ID. I previously purchased this app with my old account and when I try to re-download it the iCloud symbol is the only option available. When I click on the iCloud icon, however, I cannot download it. 3 Answers 3. If as you say, you changed the Apple ID, the stuff from previous Apple ID is NOT accessible with new ID. To get there you must use old Apple ID. When you've bought an app on your ID then delete and then changed the apple ID and try to download it with another ID you can't get it because you bought it on the other ID so you have to download it on your old Apple ID. If by iCloud icon , you mean this: This is the icon that indicates that you have purchased this app already. Tapping on it will download the app. Unable to Purchase Apps on iPhone or iPad. Sometimes when buying an app on the iPhone, you might see ‘The iTunes Store is unable to process purchases at this time. Please try again later.’ In most cases, users face this problem, after an iOS upgrade. If you, too, are unable to purchase apps from the App Store on your iPhone or iPad , here are the fixes to solve this error. Let’s take a look. Can’t Purchase Apps on iPhone or iPad? Tips to Fix the Issue. #1. Check Payment Information. In case you have multiple payment methods or a faulty credit card added to your Apple ID, you might see the ‘Unable to Process Purchases at this Time’ error. To fix this, consider removing unnecessary cards added to your account. Step #1. Open the Settings app on your iPhone. Step #2. Tap on your Profile from the top → Tap on the iTunes & App Store. Step #3. Now, tap on your Apple ID from the top. Then tap on View Apple ID. Step #4. Tap on Manage Payments. Step #5. To remove unnecessary cards and payment methods, tap Edit from the top right → tap the red minus icon → tap Remove → tap Remove from the pop-up. If you have errors or issues with the payment method, consider adding a valid working card to your Apple ID. #2. Sign Out from Apple ID and Sign in Again. Step #1. Open the Settings app and tap iTunes & App Store. Step #2. Tap on your Apple ID → Tap Sign Out from the pop-up. After a minute, sign back in. #3. Restart your Device. To restart your iPhone or iPad, use the buttons as you normally do. Or, go to the Settings app → General , and then tap on Shut Down. After a minute, power on your device and try to purchase the app again. Restrictions may not allow you to purchase or download apps. To make sure that no restrictions are set up for your iPhone or iPad, follow the steps below. If you (a child) are in Family Sharing, ask the organizer (dad or mum) to remove app restrictions for you. Step #1. Open the Settings app and tap Screen Time. Step #2. Tap Content & Privacy Restrictions. Step #3. If restrictions are enabled, tap on iTunes & App Store Purchases and ensure Installing Apps is set to Allow. Step #4. Now, go back and tap Allowed Apps. Make sure the toggle for the iTunes Store is enabled. Step #5. Go back and tap Content Restrictions and ensure that for Apps , Allow All Apps is checked. If all these settings are too much, you may also turn off Content & Privacy Restrictions altogether. #5. Check Apple Status Page. Visit Apple’s System Status Page and check that App Store , Apple ID , and iTunes Store have a green dot before them. This signifies everything is working correctly. If it is not green, then you will have to wait for some time before you can download or purchase an app. #6. Use Touch ID or Face ID for App Purchases. Step #1. Open the Settings app. Step #2. Tap on Face ID/Touch ID & Passcode and type your device’s password. Step #3. Enable the toggle for iTunes & App Store. You may be asked to enter your Apple ID password. From now on, you can make purchases from the App Store using biometrics authentication. Now, try to download or purchase the app again. #7. Update Your iPhone or iPad. It is important to have the latest iOS or iPadOS version on your device. The existing bugs and errors are fixed in the new version. You can set automatic iOS updates, or follow the steps below to update your device manually. Step #1. Open the Settings app → Tap on General → Software Update. If you have a pending update, tap Download and Install. #8. Reset All Settings on iPhone. None of the solutions listed above worked? In such a case, you may consider resetting all settings. This will not delete any personal data like photos, music, apps, etc. But it will remove all settings, like Wi-Fi, VPN configuration, keyboard settings, Notification settings, home screen layout, etc. In short, all the settings will be like a new iPhone. Before you proceed, make sure to create a backup of your device to be on the safe side. Step #1. Open the Settings app → Tap on General → Reset. Step #2. Tap on Reset All Settings. Enter your password and confirm. After the process completes, try to purchase the app again. #9. Contact Apple Support. As a last resort, you may contact Apple Support via chat or call. You also have the convenient option to use the Apple Support app if it is already on your iPhone or iPad. Make sure you tell them everything in detail. #10. Fix Unable to Restore In-App Purchases on iPhone. If you are unable to restore in-app purchases, then the first thing to check is the Apple ID. Did you make these purchases from the same Apple ID that you are currently using, or was it a different one? You can only restore purchases if the Apple ID is the same that was used to buy them. Purchases are tied to your Apple ID and not the device. Here is how to change Apple ID on iPhone and iPad. Secondly, on your iPhone, open the Settings app → Screen Time → Content & Privacy Restrictions. If it is enabled, tap on iTunes & App Store Purchases and see that In-app Purchases is set to Allow. Finally, if the app doesn’t recognize automatically that you have bought in-app purchases or its pro version, etc. then try to do it manually. For this, go to Settings or Options inside the app and look for the Restore Purchases option. If it still shows an error, restart your device and try again. Finally, if nothing helps, contact the developer. For this, you can use the help or contact page inside the app. Or, search for the app in the App Store and tap on it. Next, tap App Support or Developer Website and contact them from there. That’s all, folks! I hope this guide helped you fix the issues related to app purchases on your iPhone and iPad. If you have a further question or suggestion, hit us in the comments section below. How to find purchased apps on the Google Play Store. Keeping track of all our apps is almost impossible, especially when switching devices or performing a factory reset. Google makes it pretty painless to re-install all your apps on a new or reset device, but if you’re looking for a specific app that you may no longer remember the name of, things get a little complicated. Here’s how to find old purchased apps on the Google Play Store! How to find old apps on the Play Store. Editor’s note: These steps are accurate for finding your apps on the most recent version of Google Play. We will update the list if anything changes. Finding old apps. Before looking at purchased apps specifically, let’s take a quick look at how Google keeps track of your old apps for you. This method for finding apps isn’t actually beneficial when finding purchased apps unless you already know what you’re looking for. Open the Google Play Store app. Open the settings menu by tapping on your profile picture in the top right corner. Tap on My Apps & Games. The apps currently installed on your phone are found under the aptly named Installed tab. The Library lists all the apps you’ve ever installed on your Android devices past and present but aren’t on your phone anymore. The sorting options in the Library tab only include Recent and Alphabetical, while the Installed Tab adds Last Updated, Last Used, and Size. Notably absent is any way to distinguish between free and purchased apps in both these sections. You’re also out of luck if you don’t know the name of what you’re looking for (and then you can search for it). Finding your purchase history. Finding purchased apps, in particular, requires a few extra steps. Open the Google Play Store Open the settings menu with your profile picture. Scroll down and tap on Payments & subscriptions. The tap on Budget & history. Budget & history is where you will find a list of any and all purchases you’ve made via Google Play. Unfortunately, this list also includes books, movies, TV shows, songs, and albums you may have bought via Google Play and all the in-app purchases you’ve ever made too. Depending on your order history, it may take a lot of scrolling, but you should be able to find all the purchased apps you were looking for. There might be some surprises in there as well. I had the OG Moto 360 smartwatch back in 2015 and had purchased a few watch faces. I didn’t keep the watch for long, and when I switched smartphones after that, I didn’t re-install any of those apps again. I got the Huawei Watch 2 a few years later but completely forgot about those watch faces. When I was looking at my order history, I was able to download and use them again. The web app does it (slightly) better. You can find out order history by using the web app as well. Go to play.google.com on a web browser on your PC or Android device and head to the Apps section. Go to My apps in the menu on the left to see a full list of your Android apps. The web app shows you both free and paid apps, and you can sort your options in a few different ways. You can view your apps on each device or browse the entire list. If you’re hoping to check on your books, movies, or TV shows, you’ll have to head to a different Google Play Store tab. There’s, unfortunately, no easy way to put all of your content in one place as of right now. There’s an app for it. If you’ve ever grumbled about a missing software feature on your smartphone, you might have heard the phrase “There’s probably an app for it” in response. If you are looking for old purchased apps, there actually is an app for that. You can download the “Purchased Apps” app from the Google Play Store here. Open the app, tap on your Google account, and your entire order history will show up. Opening the hamburger menu by tapping on the three horizontal lines at the top left corner shows you the different categories of purchased apps, as well as the total number of purchases and the amount you’ve spent. Just more information that isn’t directly available from the Google Play Store. The app also has a leg up on the Google Play Store when it comes to the filters available. Tap on the three vertical dots at the top right corner of the app and tap on Filter. Here you will see options based on Installation Status (All, Installed only, or Uninstalled only) and Purchase Type (All, In-App only, No In-App). Select No In-App, and you will now be able to see a list of all of just your purchased apps.