Champaign County 211 Directory of Human Services Fall 2019
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Champaign County 211 Directory of Human Services Fall 2019 Funding for 211 is provided by For the most up to date service information call 2-1-1 or 1-888-865-9903 www.findhelp211.org 211 HEALTH AND HUMAN SERVICES In 2018 alone, 211s in the U.S. answered more than very day, millions of people struggle to find affordable childcare, access healthcare, buy healthy food, and secure a job that pays the bills and other essential needs. 211 is an unmatched, critical 11 Million service here to help. calls and almost GET CONNECTED. GET HELP. 1 Million 211 is operated and funded, in part, by local United Ways. Ensuring every texts, chats and emails, person has access to this critical resource exemplifies United Way’s helping millions of people with fight for the health, education and financial stability of every person in every community. By connecting people in need with the best resources life-changing support. Through available to them, 211 helps make the social services ecosystem more 211, we assist individuals and efficient and effective so resources can go further. families across all United Through 211, clients can access free and confidential crisis and Way impact areas and beyond emergency counseling, disaster assistance, food, health care and insurance assistance, stable housing and utilities payment assistance, to address challenges that employment services, veteran services and childcare and family services. threaten people’s livelihoods No matter the situation, the specialists at 211 listen, identify underlying and wellbeing. All it takes is a problems, and connect people in need with community resources and services that improve their lives. toll-free call by dialing 211, or visiting 211.org, to connect with Providing expert, caring help to nearly 95 percent of the U.S. population and much of Canada, 211 is free, accessible 24/7/365, completely a community specialist. confidential and available in more than 180 languages. In Champaign County, 211 is supported by United Way of Champaign County Uwayhelps.org 1-800-273-TALK - National Suicide crisis intervention, and suicide prevention services. Prevention Lifeline Visitors logging on to chat will interact with a chat specialist who will give them space to talk about Mental Health Association New York City what they are upset about, exploring feelings and 50 Broadway, 19th Floor thoughts associated with the crisis. Chat specialists New York, NY 10004 will also assess for suicide risk and work (800) 273-8255 Toll-free - Veterans should dial 1 collaboratively with the visitor to come up with a (888) 628-9454 Toll-free - Spanish safety plan which addresses positive coping (800) 506-0078 Toll-free - NFL Life Line strategies and next steps. The specialists who (800) 784-2433 Toll-free answer chats have had thorough training in crisis 1-800-SUICIDE (alternate number) and suicide intervention, as well as specific topics (800) 799-4889 TTY such as youth issues. (212) 785-1910 FAX Chat access can be found through www.suicidepreventionlifeline.org http://www.suicidepreventionlifeline.org John Draper, PhD., Project Director or Frances Gonzalez http://www.crisischat.org Site Hours: 24/7. If you cannot reach a Lifeline Crisis Chat specialist, it Area Served: Nationwide. is recommend that you call 1-800-273-TALK (8255) Other Languages: Spanish. Additionally, Lifeline for emotional support, or if you are in imminent uses TeleInterpreters to support over 150 other danger, dial 9-1-1. languages. Area Served: Nationwide. Additional Information: Lifeline Crisis Chat is a Services joint service of the National Suicide Prevention Lifeline in partnership with CONTACT USA. All crisis SUICIDE centers that participate in the Lifeline Crisis Chat Description: NSPL is a 24-hour, toll-free suicide program are members of the Lifeline phone network prevention service available to anyone in suicidal and are required to be accredited by CONTACT USA crisis. Callers are routed to the closest possible crisis in the area of online emotional support. center in their area. With over 150 crisis centers Fees: No fees. across the country, Lifeline's mission is to provide Referral Procedures: By website or phone. immediate assistance to anyone seeking mental health services. Calls are free and confidential. Since 2007, the Lifeline has been providing special 711 - Illinois Relay Service suicide prevention service for U.S. military veterans No Street Address Available through an agreement with the Department of Shawnee Mission, KS 66201 Veteran’s Affairs (VA) and U.S. Substance Abuse PO Box 29230 and Mental Health Services Administration Shawnee Mission, KS 66201-9230 (SAMHSA). When dialing 1-800-273-TALK (8255), veterans, active military, and their families are (711) Voice/TTY - National TRS prompted, during the automated greeting, to press (800) 526-0844 TTY - TTY Users “1” to be connected to a veterans suicide prevention (800) 526-0857 Voice - Voice Users hotline specialist located in the VA call center in New (877) 526-6690 Voice - Speech to Speech York. (877) 826-1130 Voice - VCO-Voice Carryover July, 2012: In partnership with the National Football (800) 501-0864 TTY - Spanish Users League (NFL), Link2Health Solutions (L2H) is (800) 501-0865 Voice - Spanish Users launching the NFL Life Line, 800-506-0078, a 24/7 (877) 526-6680 Toll-free - ASCII helpline for members of the “NFL family” to assist (800) 676-3777 Toll-free them when they are in emotional distress. Service Sprint Relay Customer Service provision is targeted towards current and former (877) 526-6670 Voice/TTY - Telebraille Users players, NFL staff, and family members and will be www.illinoisrelay711.com provided by two Lifeline crisis centers: LifeNet in [email protected] NYC and Centerstone in Nashville, TN. More Area Served: State of Illinois. information about the service can be found at Other Languages: Spanish. www.NFLLifeline.org. Services Lifeline Crisis Chat DISABILITY SERVICES Description: Crisis centers across the United States have joined together to form one national chat Description: Assists in conversations between text network that can provide online emotional support, telephone users and hearing individuals who use a <continued...> 1 711 - Illinois Relay Service... standard phone. Trained operators relay charitable organization dedicated to enhancing the conversations by typing spoken words into a text quality of life for all, with an emphasis on those 50 telephone unit and speaking the typed words and older, and especially for those at social and received from the text telephone caller. Also handles economic risk. The overall focus of the Foundation's Telebraille calls for deaf and blind users and Speech Low Income Programs, such as the Tax-Aide to Speech calls for individuals whose speech is program, is to ensure that older adults and their unintelligible (e.g., someone who has Lou Gehrig's families have access to the resources they need to disease). maintain their health, financial security, and family Fees: No fees, except long distance call charges. connections. See AARP's website for detailed Referral Procedures: By phone. information on all programs. Driver Safety Course AARP Foundation Description: The AARP Smart Driver Course, 601 E Street, NW offered by AARP Driver Safety, is the nation's largest Washington, DC 20049 classroom and online driver safety course and is designed especially for drivers age 50 and older. The (800) 687-2277 Toll-free - (1-888-OUR-AARP) AARP Smart Driver Course is available nationwide in (877) 434-7598 TTY Toll-free classroom and online settings, in both English and www.aarp.org/foundation Spanish. [email protected] By taking a driver safety course, older adults will Lisa Marsh Ryerson, President learn the current rules of the road, defensive driving Site Hours: M-F, 7:00 am - 11:00 pm ET. techniques, and how to operate a vehicle more Area Served: Nationwide service. safely in today's increasingly challenging driving Other Languages: Spanish. environment. Older adults learn how to manage and Services accommodate common age-related changes in vision, hearing and reaction time. Other topics AARP Foundation Tax-Aide include: Description: AARP Foundation Tax-Aide, an AARP - How to minimize the effects of dangerous blind Foundation program, helps low- to moderate-income spots. taxpayers have more discretionary income for - How to maintain the proper following distance everyday essentials, such as food and housing, by behind another car. assisting with tax services and ensuring they receive - The safest ways to change lanes and make turns at applicable tax credits and deductions. AARP busy intersections. Foundation Tax-Aide is available free to taxpayers - Proper use of safety belts, air bags, antilock brakes with low and moderate income, with special attention and new technology found in cars today. to those 60 and older. - Ways to monitor your own and others' driving skills Free, year-round tax assistance is also available on and capabilities. the Internet. Taxpayers can post tax questions to - The effects of medications on driving. online tax assistors by visiting www.aarp.org/taxaide. - The importance of eliminating distractions, such as A number of volunteer opportunities are available as eating, smoking and using a cellphone. well such as assisting with filling out tax returns, Additional Information: Drivers can choose an being a greeter and organizing paperwork, being a online course or search the course locator on the translator, etc. website to see if a class is being taught in their area. Eligibility: Taxpayers with low and moderate Fees: Fees apply. income, with special attention to those 60 and older. Referral Procedures: To locate a classroom Documents Needed: - Photo ID. course visit aarp.org/findacourse. Course times, - Copy of last year's return. dates and locations will be listed along with a phone - Social Security cards for everyone in household. number to call to register. Or call toll-free to - Income statements and other official 888-AARP-NOW (888-227-7669).