What Game of Thrones Session ID: Teaches Us 11225

Large Scale Operational Change Prepared by: Management and Modern Training Dan Bergeron Amy Graves Sr. Director Digital & Training Consultant Supply Chain Services iLearnERP Arrow Electronics Remember to complete your evaluation for this session within the app! April 10, 2019 About Us Arrow Electronics guides innovation forward for over 200,000 of the world’s leading manufacturers of technology used in homes, business and daily life.

• A global provider of products, services, and solutions • Aggregates electronic components and enterprise computing solutions for customers and suppliers in industrial and commercial markets • Maintains a network of more than 349 locations serving over 80 countries The People Part of the Solution

Custom End User Solutions Cloud LMS and LaaS Cloud Adoption and CCT

DAS University DWS Academy UPK Services Samwell Tarley Samwell Tarly

• Plot – Journey to Citadel to find answers vital to victory • Conflict 1. To his dismay, he must search through thousands of books, perusing useless information to find hidden gems 2. Crucial knowledge lives in books chained to shelves or locked away in secret rooms

• What Samwell Teaches 1. Provide employees with filtered, customized information and reduce time spent on treasure hunts 2. Ensure that your company doesn’t lose crucial tribal knowledge when employees leave Missandei Missandei

• This slide will portray lessons on change management communication. Jon Snow Jon Snow

From Jon Snow, we learn that the greatest leaders monitor training to examine a department’s expertise and deficits. Only after collecting training data can Snow make decisions about what resources are most needed and who is most equipped to provide a return on those resources. He manages teams by investing in the strengths of the individuals and showcasing how these unique strengths drive the department forward. Arya Stark Arya Stark

• From Arya Stark, we learn that success often means leaving past identities and learning new skills with tenacity and purpose. Arya manages to escape catastrophe but finds herself with little defense skills or a support network. Refusing to accept defeat, she trains vigorously to learn new skills that perhaps make her the most equipped player in the game. Themes Session ID: 11225

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