Annual Report 2014–15
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Electronics and Information Technology Annual Report 2014-15 Government of India Ministry of Communications & Information Technology Department of Electronics and Information Technology (DeitY) CONTENTS uOverview 1 uIndustry Profile 12 uInitiatives in Information Technology Sector 40 uTechnology and Application Development 68 uHuman Resource Development 107 uInfrastructure 117 uSocieties 130 uNational Informatics Centre 167 uPromotional Matters 223 uAppendices 230 Overview Comparing economic performances across India has continued to maintain its first mover different countries for the year 2014-15, it is seen advantage and retained its leadership position in that there has been an emergence of India among the global sourcing arena with a share of 55 per the few large economies with a propitious cent in FY 2015. The Indian industry continues to economic outlook. The Central Statistics Office develop capabilities around traditional and (CSO) has recently revised the national accounts emerging markets, verticals and customer aggregates by shifting to the new base of 2011-12 segments, expand global delivery presence and from the earlier base of 2004-05. The latest increase focus on high value services including Overview indicators, emerging from the recently revised product development. The government's estimates of national income brought out by the technology reliant economic growth agenda, CSO point to the fact that the revival of growth had particularly – Digital India and Make in India, started in 2013-14 and attained further vigour in have significantly boosted domestic IT-BPM 2014-15. The economic scenario presented by the market growth prospects and overall business new series (with 2011-12 as base year) shows that confidence. there was perceptible improvement in some of the macro-aggregates of the economy in 2013-14, Software and Services Sector which got strengthened in 2014-15. Economic During 2014, worldwide technology products and Growth, measured by growth in Gross Domestic services related spend had been estimated to reach Product (GDP) at constant prices, estimated at 5.1 US$ 2.3 trillion (US$ 1.0 Trillion for hardware per cent and 6.9 per cent, respectively during 2012- spend and US$ 1.3 Trillion for software products, 13 and 2013-14 was higher than the corresponding IT and BPM services), a growth of 4.6 % over 2013. figures of 4.7 per cent and 5.0 per cent released Emerging verticals like healthcare, communication under the 2004-05 series in May 2014. The same is and media, government were key growth drivers 7.4 per cent (advance estimates) in 2014-15. As for IT segment during 2014. The Global off-shoring per the Advance Estimates in 2014-15, growth of market size is estimated at US$ 148-153 Billion in the services sector accelerated to 10.6 per cent as 2014. The Global outsourcing market grew at 9-10 compared to 9.1 per cent in 2013-14. Software % over 2013. development and information technology enabled services (ITeS) has emerged as one of the most India continues to maintain leadership position in dynamic and vibrant sectors in the economy. It is the global sourcing arena, accounting for almost the single largest contributor to services exports. 55 per cent of the global sourcing market size in As per the CSO, computer and related services with 2014 as compared to 45% in 2009. According to a share of 3.3 per cent in India's GDP grew by 14.4 NASSCOM, during 2014 India's share in the global per cent in 2013-14. IT services outsourcing and BPM has reached upto 67% and 38% respectively. 1 The Indian Information Technology / Information nine pillars of growth areas, viz., (i) Broadband Technology Enabled Services (IT/ITES) sector has Highways (ii) Universal Access to Phones (iii) registered tremendous growth over the past Public Internet Access Programme (iv) e- decade, achieving iconic status all over the world Governance – Reforming Government through and a reputation for reliable and cost-effective Technology (v) e-Kranti - Electronic Delivery of delivery of services. Today India is recognised as Services (vi) Information for All (vii) Electronics the outsourcing destination of choice in the world. Manufacturing (viii) IT for Jobs and (ix) Early The major developed markets are sourcing IT/ITES Harvest Programmes. from India to gain bottom-line benefits, improving their competitive edge. The components of nine pillars are given below: Majority of the Fortune 500 and Global 2000 Pillar 1: Broadband Highways corporations are sourcing IT-ITES from India. (a) Broadband for all Rural Indian IT companies have set up over 600 delivery (b) Broadband for all Urban centres across the world and are engaged in providing services with presence in over 200 cities (c) National Information Infrastructure (NII) across 78 countries. Pillar 2: Universal Access to Mobile Connectivity National Policy on Electronics (NPE) 2012 (a) Universal Access to mobile connectivity The Government had approved the National Policy Pillar 3: Public Internet Access Programme on Electronics (NPE) 2012 on October 25, 2012 with the vision "To create a globally competitive (a) Common Services Centres (CSCs) – made electronics design and manufacturing industry to viable, multi functional end-points for service meet the country's needs and serve the delivery international market". Overview (b) Post Offices to become Multi-service Centres National e-Governance Plan (NeGP) Pillar 4: e-Governance – Reforming Government Digital India Programme through Technology Government of India has approved the 'Digital (a) Government Business Process Re- India' programme with the vision to transform engineering using IT to improve transactions India into a digitally empowered society and (i) Form simplification, reduction knowledge economy. Digital India is an umbrella programme that covers multiple Government (ii) Online applications and tracking, Interface Ministries and Departments. It weaves together a between Departments large number of ideas and thoughts into a single, (iii) Use of online repositories e.g. school comprehensive vision so that each of them can be certificates, voter ID cards, etc. implemented as part of a larger goal. Each (iv) Integration of services and platforms – individual element stands on its own, but is also Unique Identification Authority of India part of the entire Government. Digital India is (UIDAI), Payment Gateway, Mobile implemented by the entire Government and being Platform, Electronic Data Interchange coordinated by the Department of Electronics & (EDI) Information Technology (DeitY). (b) Electronic Databases– all databases and The vision of Digital India is centred on three key information to be electronic, not manual areas, viz., (i) Infrastructure as a Utility to Every (c) Workflow automation inside Government Citizen (ii) Governance and Services on Demand and (iii) Digital Empowerment of Citizens. Digital (d) Public Grievance Redressal– using IT to India aims to provide the much needed thrust to the automate, respond, analyze data to identify and 2 resolve persistent problems– largely process Pillar 6: Information for All improvements. (a) Online Hosting of Information & documents Pillar 5: e-Kranti (National e-Governance Plan (i) Citizens have open, easy access to 2.0) – Electronic delivery of services information (a) Technology for Education – e-Education (ii) Open data platform (i) All Schools connected with broadband (b) Government pro-actively engages through (ii) Free wifi in all schools (250,000) social media and web based platforms to inform citizens (iii) Digital Literacy program (iv) Develop pilot Massive Online Open (i) MyGov.in Courses (MOOCs) (ii) 2-way communication between citizens and government (b) Technology for Health –e-Healthcare (c) Online messaging to citizens on special (i) Online medical consultation occasions/programs (ii) Online medical records Pillar 7: Electronics Manufacturing – Target NET (iii) Online medicine supply ZERO Imports (iv) Pan-India exchange for patient information (a) Target NET ZERO Imports is a striking demonstration of intent Overview (c) Technology for Planning (b) Ambitious goal which requires coordinated (i) Geographic Information System (GIS) action on many fronts based decision making (i) Taxation, Incentives (ii) National GIS Mission Mode Project (ii) Economies of Scale, Eliminate cost (d) Technology for Farmers disadvantages (i) Real time price information (iii) Focused areas – Big Ticket Items : FABS, (ii) Online ordering of inputs Fab-less design, Set top boxes, VSATs, (iii) Online cash, loan, relief payment with Mobiles, Consumer & Medical mobile banking Electronics, Smart Energy meters, Smart Cards, micro-ATMs (e) Technology for Security (iv) Incubators, clusters (i) Mobile Emergency Services (v) Skill development (f) Technology for Financial Inclusion (vi) Government procurement (i) Mobile Banking Pillar 8: IT for Jobs (ii) Micro-ATM program (a) Train people in smaller towns & villages for IT (iii) CSCs/Post Offices sector jobs (g) Technology for Justice (b) IT/ITES in North East (i) e-Courts, e-Police, e-Jails, e-Prosecution (c) Train Service Delivery Agents to run viable businesses delivering IT services (h) Technology for Security (d) Telecom service providers to train rural (i) National Cyber Security Co-ordination workforce to cater to their own needs Center 3 Pillar 9: Early Harvest Programmes e- District: e-District services have been launched in 305 non-pilot districts of the country. 35 (a) IT platform for messages states/UTs have signed the contract