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2. What's Covered Under Chrysler Motors LLC's Warranties

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2. What's Covered Under Chrysler Motors LLC's Warranties 115290952909 CCompassompass LLPLW.inddPLW.indd 1 110/3/080/3/08 22:43:49:43:49 PPMM Original Owner’s Name Second Owner’s Name Street Address Street Address City and State Zip Code City and State Zip Code IMPORTANT This booklet contains Chrysler Motors LLC limited warranties. It should Date of Second Purchase Mileage at Purchase be kept in your vehicle and presented to your Dealer if any warranty Vehicle Identification Number service is needed. The warranty text begins on page 4 of this booklet. Warranty Start Date (In-Service Date) Mileage at Delivery Selling Dealer Code Third Owner’s Name City State Street Address City and State Zip Code Date of Third Purchase Mileage at Purchase Warranty coverage applies to all vehicle owners. To protect you in the event of a recall or any questions concerning your warranty, please tell your dealer about any ownership or address change, and write the details here. WARRANTY COVERAGE AT A GLANCE DESCRIPTION 1 Yr/ 2 Yr/ 3 Yr/ 3 Yr/ 3 Yr/ 5 Yr/ 5 Yr/ 7 Yr/ 7 Yr/ 8 Yr/ 12,000 24,000 36,000 50,000 Unlmtd 50,000 100,000 70,000 100,000 80,000 Lifetime Basic Limited Warranty Coverage Special Extended Warranty Coverage Anti-Corrosion Perforation Limited Warranty: All Panels Outer Panels Powertrain Limited Warranty Federal Emission Warranty Federal Emission Warranty- Specified Comp. California Emission Warranty California Emission Warranty - Specified Comp. © 2008 Chrysler Motors LLC 1 TABLE OF CONTENTS 1. Your Legal Rights Under 3.5 Certain Kinds of Corrosion These Limited Warranties . 4 Not Covered . .20 1.1 Incidental and Consequential 3.6 Other Exclusions . .20 Damages Not Covered . 4 3.7 Total Loss, Salvage, Junk, or Scrap Vehicles Not Covered. 21 2. What’s Covered Under Chrysler Motors LLC's 3.8 Restricted Warranty . .22 Warranties 2.1 Basic Limited Warranty . 5 4. Other Terms of Your Warranties 2.2 Corrosion Warranty . 8 4.1 Exchanged Parts May Be Used in 2.3 Restraint System Limited Warranty . 9 Warranty Repairs . 23 2.4 Powertrain Limited Warranty . 10 4.2 Pre-Delivery Service. 24 4.3 Production Changes . 24 3. What’s Not Covered 3.1 Modifications Not Covered. 17 3.2 Environmental Factors Not Covered . 18 3.3 Maintenance Costs Not Covered. 19 3.4 Racing Not Covered . .20 2 TABLE OF CONTENTS 5. Emission Warranties Required by Law 7. How to Deal with Warranty Problems 5.1 Federal Emission Warranty . 25 7.1 Steps to Take . .40 5.2 Emission Performance Warranty . 27 7.2 Helpful Addresses and Telephone 5.3 California Emission Warranty . 28 Numbers . .43 6. How to Get Warranty Service 8. Optional Service Contract . 45 6.1 Where to Take Your Vehicle . .33 6.2 How to Get Tow Service - U.S. or Canada Only. .35 9. Maintenance 6.3 Emergency Warranty Repairs . 36 9.1 General Maintenance . 46 6.4 Getting Service Under the Federal 9.2 Where to Go For Maintenance . 47 Emission Performance Warranties . 36 6.5 Getting Service Under the California Emission Warranties . 37 3 LEGAL RIGHTS 1. Your Legal Rights Under Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not These Limited Warranties apply to you. The warranties contained in this booklet are the only express warranties that Chrysler Motors LLC ("Chrysler") 1.1 Incidental and Consequential makes for your vehicle. These warranties give you specific Damages Not Covered legal rights. You may also have other rights that vary from Your warranties don’t cover any incidental or state to state. For example, you may have some implied consequential damages connected with your vehicle’s warranties, depending on the state where your vehicle was failure, either while under warranty or afterward. sold or is registered. Examples of such damages include: These implied warranties are limited, to the extent allowed • lost time; by law, to the time periods covered by the express written • inconvenience; warranties contained in this booklet. • the loss of the use of your vehicle; If you use your vehicle primarily for business or commer- • the cost of rental vehicles, gasoline, telephone, cial purposes, then these implied warranties do not apply travel, or lodging; and Chrysler completely disclaims them to the extent • the loss of personal or commercial property; and allowed by law. And the implied warranty of fitness for a • the loss of revenue. particular purpose does not apply if your vehicle is used for Some states don’t allow incidental or consequential racing, even if the vehicle is equipped for racing. damages to be excluded or limited, so this exclusion may not apply to you. 4 WHAT'S COVERED UNDER CHRYSLER MOTORS LLC'S WARRANTIES 2. What's Covered Under Chrysler Motors LLC's preparation. There is no list of covered parts since the only exception are tires. You pay nothing for these Warranties repairs. These warranty repairs or adjustments — including all parts and labor connected with them — will 2.1 Basic Limited Warranty be made by your dealer at no charge, using new or remanufactured parts. A. Who Is Covered? You are covered by the Basic Limited Warranty if C. Items Covered by Other Warranties you are a purchaser for use of the vehicle. The following are covered by separate warranties offered by their makers. They are not covered by the B. What’s Covered Basic Limited Warranty: The Basic Limited Warranty covers the cost of all parts and labor needed to repair any item on your • tires; or vehicle when it left the manufacturing plant that is • items added or changed after your vehicle left the defective in material, workmanship or factory 5 WHAT'S COVERED UNDER CHRYSLER MOTOR LLC'S WARRANTIES manufacturing plant, such as accessories or cost if the extra distance exceeds 10 miles. See protection products, or items changed because of Section 6.2 for information on how to get towing customization or van conversion. service in the United States and Canada. Be sure you get a copy of any warranty that applies E. When It Begins to these items from your dealer, or from the maker of The Basic Limited Warranty begins on either of the the product. You can find the tire warranty state- following dates, whichever is earlier: ments in your Owner’s Literature Package. • the date you take delivery of the vehicle; or D. Towing Costs Are Covered Under Certain • the date when the vehicle was first put into Circumstances service — for example, as a dealer “demo” or as a The Basic Limited Warranty covers the cost of towing Chrysler company vehicle. your vehicle to the nearest Chrysler, Dodge or Jeep dealer if your vehicle can’t be driven because a covered part has failed. If you choose to go to another dealership, you will be responsible for the 6 WHAT'S COVERED UNDER CHRYSLER MOTOR LLC'S WARRANTIES F. When It Ends G. Registration and Operation Requirements The Basic Limited Warranty lasts for 36 months from the The Basic Limited Warranty covers your vehicle date it begins or for 36,000 miles on the odometer, only if: whichever occurs first. But the following items are covered only for 12 months or for 12,000 miles on the • it was built for sale in the U.S.; odometer, whichever occurs first: • it’s registered in the U.S.; • it’s driven mainly in the U.S. or Canada; and • brakes (rotors, pads, linings, and drums); • it’s operated and maintained in the manner • wiper blades; described in your Owner’s Manual. • clutch discs or modular clutch assembly (as equipped); • windshield and rear window; and • wheel alignment and wheel balancing 7 WHAT'S COVERED UNDER CHRYSLER MOTORS LLC'S WARRANTIES H. If Your Vehicle Leaves the United States (We Include U.S. Possessions and Territories 2.2 Corrosion Warranty as Part of the United States for Warranty Purposes): A. Who Is Covered? EXCEPT WHERE SPECIFICALLY REQUIRED You are covered if you are a purchaser for use of BY LAW, THERE IS NO WARRANTY the vehicle. COVERAGE ON THIS VEHICLE IF IT IS SOLD IN OR REGISTERED IN COUNTRIES B. What's Covered OTHER THAN THE UNITED STATES. This warranty covers the cost of all parts and labor This policy does not apply to vehicles that have needed to repair or replace any sheet metal panels received authorization for export from Chrysler. that get holes from rust or other corrosion. If a hole Dealers may not give authorization for export. You occurs because of something other than corrosion, should consult an authorized dealer to determine this this warranty does not apply. Cosmetic or surface vehicle's warranty coverage if you have any ques- corrosion — resulting, for example, from stone tions. chips or scratches in the paint — is not covered. This policy does not apply to vehicles registered to For more details on what isn’t covered by this U.S. government officials or military personnel on warranty, see 3.5. assignment outside of the United States. 8 WHAT'S COVERED UNDER CHRYSLER MOTOR LLC'S WARRANTIES C. How Long It Lasts 2.3 Restraint System Limited Warranty The Corrosion Warranty starts when your Basic (Vehicles sold and registered in the Limited Warranty begins under 2.1(E). State of Kansas only) This warranty has two time-and-mileage limits: For vehicles sold and registered in the State of Kansas, seatbelts and related seatbelt components • For sheet metal panels, the limit is 36 months, are warranted against defects in workmanship and with no mileage limit. materials for 10 years, regardless of mileage. This • For an outer-body sheet metal panel — one warranty does not cover replacement of seatbelts and that is finish-painted and that someone can related components required as the result of collision.
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