You’reHow We Invited Serve

In this report, you’ll learn more about CEOGC, including WHO we serve, WHAT we do, WHERE we are located, WHY we are so passionate about the work we do and HOW this work affects the community at large.

We Invest In People | We Nurture Success | We Transform Lives A message from our Board Chair & President Board of Directors

Dear Friends, Year after year, we have talked about our goal here at the Council for Economic Opportunities in Greater Cleveland: help our neighbors on their path to self-sufficiency. We have constantly implemented innovative programs and approaches to try to reach the children and families who OFFICERS need us most. In the past, we have focused on who we serve and what we do, now we want to focus on the impact we’ve had. Chairman • Kathryn M. Hall All of CEOGC’s services are free of charge for income-eligible Cuyahoga County residents. We are helping people in dire need by offering emergency assistance with clothing, food and other Vice Chairman • Yvonne N. Sims necessities. Thanks to our high-quality Head Start program, more children in Cuyahoga County are entering kindergarten at or above expected school readiness levels. Unemployed and underemployed residents are benefiting from our job and career training workshops by finding Treasurer • LaRese Purnell and keeping good jobs. Mothers-to-be are showing significant progress in confidence and preparedness thanks to our wellness workshops. Secretary • Attorney Kenneth Lumpkin KATHRYN M. HALL We’re helping people by meeting them where they are, and giving Chairman, Board of Directors them the support and tools they need to be successful.

It has been a banner year for CEOGC. For the first time in the agency’s 55-year history, all of our direct-operated Head Start centers are 5-star rated through Ohio’s Step Up to Quality initiative. DIRECTORS CEOGC was also one of only ten Head Start programs across the country honored with the Bright Spot Award from the National Head Start Association – recognizing the unwavering commitment we have to teach the children who need us most. And, we continue to improve our CARF-certified Quiana Baskin Jim Kenny personal and professional development courses to ensure the residents of Cuyahoga County have the most efficient and effective classes available. Cassandra Brown-Collier Dr. DeLois Long Our work is making an impact, but there is still more to be done. We are stronger when we work together and with your continued support, we can help even more of our neighbors take Eugenia Cash-Kirkland Michael Moore the first step on the path to economic stability in the next year – and for decades to come. Yomarie Gonzalez Marc Nathanson With gratitude,

DR. JACKLYN A. CHISHOLM Shadonna Griffin Judge Michael J. Ryan President and CEO Kathryn M. Hall, Chairman, Board of Directors Dr. Jacklyn A. Chisholm, President and CEO You’re Invited to learn about how we serve mothers & babies An incredible amount of brain growth happens in the first three years of life, and CEOGC’s Early Head Start program helps We understand pregnancy can be a difficult time. Our BAMS (Baby and Mommy Support) babies and toddlers establish patterns program helps mothers-to-be by offering a for lifelong learning. Babies can begin community of support and education to help Early Head Start at six weeks old, and can them feel prepared for this new phase of life. continue until they’re three and ready to move on to Head Start. Our BAMS program can help you find the right doctor, understand the importance of prenatal care and nutrition and keep you up- to-date on the safest practices you should At the conclusion of the 2018-2019 follow once your baby arrives. school year, at least 75% of Early Head Start students met or Last year, 97% of BAMS exceeded the expected skill level participants demonstrated for cognitive development, literacy a deeper understanding of and mathematics.* newborn care as evidenced by an improved test score at The Early Head Start program features a caring the end of the course. and qualified staff, and allows your baby to learn by interacting with age-appropriate toys, equipment and learning materials. Watch your In addition, you’ll be surrounded by a community of experts and people in the baby learn as he or she grows from infant to same stage of life as you. With this added toddler to preschooler. support, you’ll gain the confidence you need to take on motherhood. *data based on Teaching Strategies GOLD assessment tool You’re Invited to learn about how we serve preschoolers 2018-2019 Outcomes

Our high-quality Head Start program is designed to set your child FALL 2018 SPRING 2019 on the path to academic excellence and prepare him or her for SOCIAL EMOTIONAL success in kindergarten and beyond. Academic skills are a major focus of the program, but Head Start teaches more than just classroom basics; our students learn to BELOW MEETS EXCEEDS BELOW MEETS EXCEEDS work with each other and their teachers to practice and improve 54.73% 41.43% 3.83% 19.95% 57.29% 18.59% interpersonal skills. LANGUAGE Our students learn through play! The Creative Curriculum is used in each classroom, allowing Head Start students to learn through exploration. That style of learning helps children develop confidence, creativity and lifelong critical thinking skills. BELOW MEETS EXCEEDS BELOW MEETS EXCEEDS 54.22% 43.55% 2.41% 24.92% 60.08% 8.74% CEOGC delivers Head Start three ways: at directly-operated COGNITIVE centers, through a Home Base learning program and by collaborating with more than 60 early childhood education providers across Cuyahoga County. All of CEOGC’s directly-operated Head Start centers are five- BELOW MEETS EXCEEDS BELOW MEETS EXCEEDS 53.04% 44.74% 2.20% 24.46% 59.25% 10.17% star rated through Ohio’s Step Up to Quality initiative. LITERACY If a center-based location isn’t for you, CEOGC’s Home Base learning program has qualified teachers come to you to teach your child or children. To learn more about any of these options, visit www.ceogc.org/early-childhood-education/head-start/. BELOW MEETS EXCEEDS BELOW MEETS EXCEEDS 45.18% 49.62% 5.18% 15.28% 60.85% 15.64%

This year, the National Head Start Association MATHEMATICS honored CEOGC with a Bright Spot Award. CEOGC was one of only ten Head Start programs BELOW MEETS EXCEEDS BELOW MEETS EXCEEDS across the country to be recognized. The agency 50.24% 43.06% 6.68% 16.56% 53.43% 21.73% earned the award for continuously providing high- *Data based on Teaching Strategies GOLD assessment tool. Color-coded categories measure quality services to Cuyahoga County residents. the percentage of students that are below, meeting or exceeding expectations for school readiness. You’re Invited to learn about We want to help you deal with anything life how we serve individuals and families throws your way. We offer classes in parenting, anger We believe that your mental health is just management, domestic violence and more. as important as your physical health. Our Our Family Development Specialists will meet Licensed Social Workers will work with you to with you one-on-one to help you decide what create a plan to help you get to where you program or programs will best suit your needs. want to be. Our accredited programs exist to give We understand life can be stressful, and we Cuyahoga County residents greater control want to give you the skills you need to cope over their lives. in a healthy way. We offer life skills workshops and counseling services, where our Licensed Social Workers will meet with you one-on-one to establish your personal goals, and help you Last year, 86% of create a plan to reach them. our Parenting Workshop graduates showed In fact, last year, 79% an improved parental of customers who utilized assessment test score at our counseling services the conclusion of the course. accomplished 100% of the goals they set for themselves. Family Development Specialists are available at three Neighborhood Opportunity Centers around the Cleveland area: downtown, on the We want to eliminate barriers and help you east side and on the south side. become self-sufficient. That’s why CEOGC To find the also offers emergency assistance and help Neighborhood Opportunity Center that’s most with tax preparation. convenient for you, please visit ceogc.org. You’re Invited to learn about

If you’re looking to make a career change, our how we serve job seekers Customer Service Certification program could be for you. Classroom work and interactive instruction combine to prepare you for real- Our Job and Career Training workshops world experiences. Complete the course and are specifically tailored for each person become a certified customer service agent. who enrolls in them. Our Job Development We want to help eliminate a lot of the stress Specialists won’t just help you find A job, that comes with finding a job. CEOGC’s Job they’ll help you find the RIGHT job. Development Specialists will connect you Our Workforce Development team will with employers who have vacancies to fill. help you on your path to a new career. CEOGC’s Job Development Specialists will meet with you one-on-one to get a clear Last year, we partnered with more understanding of exactly what you need. than two dozen companies Whether you’re looking to improve your to host hiring events. Those hiring computer skills, or you need assistance events offered clients on-the-spot sharpening your résumé and learning about the interview process, CEOGC has interviews, and 241 people a program for you. These programs have walked away with a job. proven results.

CEOGC also provides a digital job board. Each week, we update that board with the latest available jobs in the area. Those jobs In fact, last year, 80% of cover a range of specialties, education customers who participated and skill levels! in a job placement program To find the job board, visit ceogc.org/ found a job within 90 days. professional-development/job-board/. Workshops & Programs 2018 - 2019

COUNSELING JOB PLACEMENT ASSISTANCE Through one-on-one sessions, Licensed Social Workers help clients deal with difficult situations and provide tools We know there are jobs out there; it’s a matter of matching potential job candidates with available positions. The Council to help them achieve their personal goals. for Economic Opportunities’ job placement coaches work with clients in one-on-one sessions to teach them how to look for the right job. LIFE SKILLS These workshops teach participants about time management, anger management and the importance of physical and mental well-being. Participants will master skills and healthy coping mechanisms they can put to use in everyday life. CUSTOMER SERVICE CERTIFICATION This program, led by certified instructors, teaches industry-proven customer service skills needed to be an International Customer Service Representative. The curriculum offers interactive instruction that prepares participants for the real experience. DOMESTIC VIOLENCE This workshop will walk participants through this difficult topic and provide strategies to deal with anger in a non-violent way. Licensed Social Workers assist men in resolving conflicts to avoid self-defeating consequences. In addition to the JOB READINESS workshop, staff can assist the entire family by providing resources to treat all who are involved. Successful participants This workshop covers topics including human relations in the workplace, interviewing skills and résumé and cover letter receive a certificate at the conclusion of the workshop. writing. A Job Development Specialist will help participants gain the expertise they need to find and keep the right job.

ENERGY ASSISTANCE MICROSOFT OFFICE These programs assist income-eligible Cuyahoga County residents with heating and cooling bills. The HEAP (Home Energy This workshop helps individuals who have a basic grasp of Microsoft Office. In this workshop, participants will advance Assistance Program) office is open year-round to assist residents with long-term solutions and/or short-term needs. their knowledge in Word, Excel, PowerPoint and Outlook.

ANGER MANAGEMENT This curriculum-based workshop is run by our Licensed Social Workers who teach participants how to effectively manage MOVERS PROGRAM their anger. Participants will monitor their own emotions, work on communication skills and learn how to respond instead This program exposes Cleveland’s young adults to post-high school opportunities. Participants receive classroom instruction, of react. Successful participants receive a certificate at the conclusion of the workshop tour local schools, universities and businesses and learn about job placement opportunities in the Cleveland area.

BABY AND MOMMY SUPPORT FOR MORE INFORMATION, This wellness workshop addresses questions about pregnancy, childbirth and the uncertainties of parenting. It provides a safe including eligibility requirements and upcoming workshop dates, PLEASE VISIT www.ceogc.org. place of support so a mother-to-be can gain the knowledge and confidence she needs to prepare for this new stage in her life. Community Partners 2018 - 2019

Achievement Centers for Children Cleveland Department of Public Health Cuyahoga Energy Coalition Hilton Hotels Ohio Head Start Association, Inc Shaw High School-Early Childhood Program Applewood Centers CHN Housing Partners Cuyahoga County – Invest in Children Hunger Network of Greater Cleveland Ohio Partners for Affordable Energy Slavic Village Development Corporation Asian Services in Action, Inc. Cleveland Job Corps Cuyahoga Jobs and Family Services Ideastream Ohio Means Jobs Spanish American Committee Beech Brook Cleveland Metroparks Cuyahoga Metropolitan Housing Authority JACK Casino Ohio Urban Resources System (OURS) Starting Point Breakthrough Schools Cleveland Metropolitan School District Daily Dose of Reading Lakewood Community Services Center Pastors in Mission Stella Maris Bright Beginnings Cleveland Municipal Court Dave’s Supermarkets Literacy Cooperative Playhouse Square Talent NEO c/o Towards Employment Broadway School of Music Cleveland Museum of Natural History DigitalC Manufacturers Advocacy Growth Network PNC Bank – Grow Up Great Initiative Turning Point (MAGNET) CAPLAW Cleveland Police Department Discount Drug Mart PRE4CLE – Cleveland Metropolitan Schools May Dugan Center Towards Employment Case Western Reserve University Francis Cleveland Public Library System Donna Smallwood Senior Center Progressive Insurance Payne Bolton School of Nursing Metro-Health System U.S. Representative Marcia Fudge Cleveland Public Power Dress for Success Radio One Cleveland – WZAK 93.1 and Case Western Reserve University Mandel Moms First WENZ 107.9 U.S. Representative David Joyce School of Applied Social Sciences Cleveland State University Early Childhood Education Grant in State of Ohio Music Settlement Rainey Institute U.S. Representative Marcy Kaptur Case Western Reserve University School Community Action Partnership East Cleveland School-Pre-Kindergarten Program National Community Action Foundation Recovery Resources U.S. Senator Sherrod Brown of Dental Medicine Community Housing Solutions Euclid City Schools-Pre-Kindergarten Program National Community Action Partnerships Rock and Roll Hall of Fame U.S. Senator Rob Portman Center for Community Solutions Consumer Protection Association Family and Children First Council National Head Start Association State Representative Janine Boyd United Way of Greater Cleveland Centers for Families and Children Creative Curriculum First Energy Natural History Museum State Representative Juanita Brent ChildPlus Cuyahoga Community College Circle Health Services Union Miles Development Corporation Nature Explore State Representative Phillip Robinson Children’s Museum of Cleveland Cuyahoga County Council Friendly Inn Settlement, Inc. Universal Pre-Kindergarten – Invest in Children NEO Skill Corps (Americorps Volunteers) State Representative Terrance Upchurch Citizen’s Coalition Cuyahoga County Board of Developmental Garfield City Schools-Pre-Kindergarten Program University Hospitals Cleveland Medical Center Disabilities Northeast Ohio Neighborhood Health State Representative Bride Rose Sweeney Cleveland Cavaliers Gesher Cleveland Benefit and Resource Center University Settlement Cuyahoga County Board of Health Services, Inc. (NEON) State Representative Stephanie Howse Cleveland Children’s Museum Goodwill Urban League of Greater Cleveland Cuyahoga County Children and Family Services Northeast Ohio Regional Sewer District State Senator Sandra Williams Cleveland City Council Great Lakes Science Center Women, Infants and Children (WIC) Cuyahoga County Library System Ohio Association of Community Action Agencies State Senator Michael Slandell Cleveland Clinic Foundation Greater Cleveland Food Bank Workforce Investment Board – Youth Council Cuyahoga County Office of Reentry Ohio Department of Job and Family Services State Senator Nickie Antonio Cleveland/Cuyahoga County Ohio Greater Cleveland Regional Transit Authority (ODJFS) Youth Opportunities Unlimited Means Jobs Cuyahoga County Veterans Service Commission Shaker Lakes Nature Center 2019 Sources of Funding Financials

U.S. Department of Health and Human Services Ohio Department of Development PY 53 Federal Head Start $23,027,211 HEAP Administrative Program 2019 Expenditures 2019 Revenue PY 54 Non-Federal Head Start 6,560,604 18-HA-115 $ 718,686 Total: $35,678,683 Total: $38,595,300 19-HA-115 535,141 Commission on Minority Health $4,288,674 $2,529,759 $14,200 $287,420 Minority Health Month 18-54 1,193 HEAP Energy Assistance Program 18-HE-215 627,105 $1,071,648 $6,560,604 Fuel Fund 19-HE-215 537,770 Dollar Fuel Fund VII 2,140 $438,607 Dollar Fuel Fund VI 67,709 HEAP Summer Cooling 18-HC-215 213,173 First Energy Company First Energy Service Grant 2018 409,535 Percentage of Income Payment Plan Plus First Energy Service Grant 2019 34,576 18-PA-115 58,766 19-PA-115 6,185 Early Childhood Community Services Block Grant Early Childhood Education - VI 274,011 CSBG 18-1916 3,105,050 Early Childhood Education - V 199,300 $31,733,076 Cleveland Foundation Grant $ 27,349,995 USDA Cleveland Foundation 46,875 USDA-USDA0918 737,070 USDA-USDA0919 401,124 United Way of Greater Cleveland Cuyahoga County United Way Services -EHS 24,584 ■ Child Education ■ Food Programs ■ Grant & Contract Revenue ■ In-Kind Contributions Universal Pre-Kindergarten - 2 24,587 ■ Community Service ■ Other ■ Child Care Service Fees ■ Other Income Universal Pre-Kindergarten - 3 184,913 Cuyahoga County Board of Health ■ Energy Assistance Universal Pre-Kindergarten - 2.01 248,316 Garden Grant 2,800 Universal Pre-Kindergarten - 2.02 245,256 The Council for Economic Opportunities in Greater Cleveland is a nonprofit organization and the designated Community Action Agency for The Council for Economic Opportunities in Greater Cleveland is a nonprofit organization and the designated Community Action Agency for Cuyahoga County that operates programs and services dedicated to transforming the lives of residents. The Council operates one of the largest Cuyahoga County that operates programs and services dedicated to transforming the lives of residents. The Council operates the largest Head Start programs in Ohio and delivers early childhood education, personal and professional development programs and support services to Head Start program in Ohio and delivers early childhood education, personal and professional development programs and support services residents of Cuyahoga County. Programs include Early Head Start (birth to three); Head Start (three to five); individual assessments to residents of Cuyahoga County. Programs include Early Head Start (birth to three); Head Start (three to five); individual assessments for classes and coaching sessions on topics including parenting, anger management and life skills; job readiness, for classes and coaching sessions on topics including parenting, anger management and life skills; job readiness, customer service training and job placement. The Council also delivers the Home Energy Assistance Program (HEAP). customer service training, and job placement. The Council also delivers the Home Energy Assistance Program (HEAP). The Council operates 11 high-quality Head Start centers and three Neighborhood Opportunity centers. The Council has 11 high-quality Head Start centers and three Neighborhood Opportunity centers.

1801 SUPERIOR AVENUE, SUITE 400 • CLEVELAND, OHIO 44114 • 216-696-9077

FOLLOWFOLLOW and SHAREOUR EVOLVING OUR EVOLVING STORY STORY AT •CEOGC.ORGvisit ceogc.org | @THECOUNCILCLE@TheCouncilCle