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Alcatel-Lucent Omnitouch My Teamwork Conferencing and Collaboration Alcatel-Lucent OmniTouch My Teamwork Conferencing and Collaboration All in One Conferencing and Collaboration Tool OmniTouch My Teamwork is a software-based multimedia, multiparty business communications solution running on commonly available computer hardware. Use OmniTouch My Teamwork from any telephone, any location, and any browser for secure conferencing with anyone inside or outside the company—no specialized soft- ware or virtual private network (VPN) required. The presence-aware, easy-to-use interface supports a full feature set including meet-me, ad-hoc, and scheduled events with click-to-conference, IM chat, application and desktop sharing, document management, point-to- point integrated video, and more. A Measurable Return on Investment OmniTouch My Teamwork Highlights Hold as many meetings as needed for any length of • Full-featured multimedia, multiparty conferencing time and never pay an extra seat or overage charge and collaboration running on a single computer again. Premises-based deployments of OmniTouch • Software-based with no proprietary hardware for low My Teamwork offer a measurable ROI when compared cost deployment and maintenance with service provider offerings, and because it is soft- ware-based adding users and features is easy—no cum- • Works with Alcatel-Lucent and legacy telephone bersome and expensive proprietary hardware to pur- systems or connects directly to public TDM and IP chase and install. High user adoption rates accelerate networks (SIP) the return on investment because the plug and play • Direct connection to the PSTN with mixed interface requires minimal training with all conference IP and PSTN calling environments controls visible and accessible in a single click. • Secure and accessible via any telephone, any PC, Presence-based collaboration eliminates the delays any browser, and any location associated with email and voice mail, encouraging • Browser-based—no client downloads for a plug real-time, results-driven communication for faster and play end-user experience response times. • Easily scales from two to thousands of concurrent users via software licensing • Standards-based SIP and XML APIs for fast and effi- cient integration with existing business applications For Businesses of All Sizes For System Administrators OmniTouch My Teamwork easily scales accommo- For system administrators, the intuitive user inter- dating businesses of all sizes—small firms to large face and thin client reduces help desk calls and IT multinational organizations. For businesses with overhead. Equipped with easy-to-use management ® high monthly audio or web conferencing usage, tools like auto provisioning with Microsoft Active OmniTouch My Teamwork can provide an ROI in as Directory and secure LDAP authentication, little as three months. With geographically distrib- OmniTouch My Teamwork is simple to administer. uted, multi-tenanted “stacks” for least-cost routing, The browser-based administrative interface pro- redundancy, enterprise federation, and automatic vides feature configuration, software and licensing failover, large enterprises enjoy reduced telephone upgrades, call detail reports (CDR), language and bills and optimal performance and reliability. brand customization, remote SNMP and SMTP monitoring for alerts and alarms, and IM logging For all organizations, OmniTouch My Teamwork with SMTP retrieval. streamlines communucation with presence-based IM for ad-hoc chat to minimize delays associated Advanced Features with asynchronous communication tools like voice • Telephony presence with Alcatel-Lucent mail and email. For small businesses, this means OmniPCX Enterprise doing more with less and the added support for a • On demand recording playback with synchro- low cost single processor hardware platform makes nized audio the solution ideal for smaller businesses. • Event management features including Webinar All companies and employees benefit from imple- and lecture mode options for larger events menting green technologies that help reduce travel • Scheduling with Outlook® and Lotus® Notes costs and support telecommuting—saving many email invitations and calendar appointments workers up to hours a day in travel time, which • All sessions are encrypted, archived, and logged could be spent on the job or enjoying a higher • Multi-tenancy capability to support large quality of life. enterprises and hosted deployments For End Users • Browser-based operator console feature for large events and service provider solutions The single-click interface is easy to use with multi- ple ways to initiate actions so that end users are up • Supports geographically distributed network and running in minutes. With no large software topologies client to download and maintain, common use barriers are removed and workers quickly appreci- ate the anywhere, anytime access from the home or office. The presence-driven ad hoc communica- tion and click-to-conference capability with both internal and external contacts saves valuable time by minimizing voice mail and email. All of these factors lead to high user adoption rates with addi- tional savings benefits for companies. PUBLIC FINANCIAL MANAGEMENT, #1 RANKED ASSET MANAGER TO U.S. LOCAL GOVERNMENTS “Within three months conference call volume increased with the use of OmniTouch My Teamwork and still averaged a cost savings of 80%. With those types of savings, the sys- tem paid for the initial investment to pur- chase it in less than two months.” DAVID L. SCOTT, CIO PFM 2 | Alcatel-Lucent OmniTouch My Teamwork Conferencing and Collaboration OmniTouch My Teamwork Solutions In addition to the native OmniTouch OmniTouch My Teamwork Land Mobile Radio My Teamwork solution for large enterprises, Conferencing and Collaboration (LMRCC) Alcatel-Lucent’s conferencing and collaboration Enables land mobile radios (LMRs) to conference product suite includes the following—all running with any telephony device on traditional, VoIP, on the SIP and software-based OmniTouch and next generation networks. The solution assists Advanced Communications Server (ACS). local, state, and federal governments with emergency response initiatives and industries with deployed OmniTouch My Teamwork Office Edition field personnel. Packaged and priced for the small business with ad hoc and scheduled audio conferencing; application OmniTouch My Teamwork for Microsoft® and desktop sharing; integrated peer to peer web Office Communicator 2005 video client; file sharing; and Windows Mobile 5 Offers carrier-grade multipoint audio conferencing Pocket PC client access. Bundles include both with scheduling and recording capabilities to audio and data ports with the IP trunk software Communicator 2005 users, allowing enterprises licensing required for OmniPCX Office. to eliminate third-party audio conferencing for a hard ROI. OmniTouch My Teamwork for Window Mobile 5® Pocket PC OmniTouch My Teamwork for IBM® Lotus® Sametime® 7.5.1 Allows OmniTouch My Teamwork enterprise customers with Windows Mobile 5® devices to Delivers multiparty audio conferencing with click- access conferencing and collaboration features to-conference, recording, advanced call controls including contacts’ presence with click-to-confer- and scheduling support—all from the Lotus ence; view and join conferences; view and control Sametime interface. For Lotus Sametime 7.5 users Web presentations; conference call control; and this eliminates the monthly costs associated with dialing contacts from Windows Mobile 5® Outlook audio conferencing services. contacts list. Multimedia Instant Conferencing (MMIC) or Alcatel-Lucent 8628 Hosted and managed service options for carriers with full rebranding and modular feature licensing for service level offerings. Other carrier features OmniTouch My Teamwork for Windows Mobile 5® Pocket PC include blade server support, extensive software monitoring and automatic restart, multi-tenancy, and operator console for assisted conferencing. NDS GROUP, ENABLING BROAD- CASTERS, MEDIA OPERATORS, AND CONTENT PROVIDERS TO DEPLOY DIGITAL PAY TV TECHNOLOGIES “Thanks to the Alcatel-Lucent installation, we’re able to interact more effectively between global sites; giving us the much needed productivity boost. On top of this, we’ve been able to reduce costs immediately without compromising the security of our network.” MARTIN SMALE, IT DIRECTOR, NDS GROUP Alcatel-Lucent OmniTouch My Teamwork Conferencing and Collaboration | 3 OmniTouch My Teamwork Features Voice Conferencing Presence and Instant Messaging • Ad hoc, scheduled and meet me modes • Presence and IM access from any location, PC, • Click-to-conference and group call and browser • Dial out to add participants • Telephony presence for Alcatel-Lucent • System call back feature to join conferences OmniPCX Enterprise calls • Call control via interface and IVR prompts • Customized and pre-configured presence settings • Conference locking and hold (Away, Busy, Offline, Online, Out to Lunch,) • Mute/unmute all participants • Configure presence status when inactive • Active talker indication • Open standards-based instant messaging with • Recording via interface and IVR encryption • Confirm call back number and dial out with • Multiparty chat and multiple concurrent IM prompt settings prevent misdials and voice mail sessions per user pick ups from joining the call • Add contacts to existing chat sessions • Multiple language voice prompts • Choose to block or receive IM when “busy” • Personal, annotated, and time stamped IM logs Web Conferencing • Create and manage multiple
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