ANNUAL REPORT 2019
His Royal Highness His Majesty His Royal Highness Prince Khalifa bin Salman Al Khalifa King Hamad bin Isa Al Khalifa Prince Salman bin Hamad Al Khalifa
The Prime Minister The King of Bahrain The Crown Prince, Deputy Supreme Commander and First Deputy Prime Minister Capital Governorate Annual Report 2019
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Capital Covernorate would like to thank the Partenars and Sponser for their support and contribution in 2019 to the programmes and activities organized
INDEX
Capital Governorate To be a leading and distinctive Governorate in 10 serving its citizens and residents for a better life and sustainable development.
Supervising development and 20 communicating with partners
The Capital Governorate has paid special attention to tracking governmental services provided to citizens and residents and has endeavored to active integral communication channels with the community
Community Security The Capital Governorate has given community 34 security special importance as it is the cornerstone of the country progress, growth and prosperity
Sustainable Programmes and 38 Project
The Capital Governorate takes into account the need to link project and programme objectives to United Nations sustainable development goals in order to achieve a better and more sustainable future for all
Social Partnership The Capital Governorate serves to build bridges 50 of relationships, cultures and common concepts that contribute to raising public awareness in the community
Local and International Achievements 70
2019 was an exceptional year for the Capital Governorate distinguished by building strategic partnerships overseas, and receiving international and local titles and awards
Development and Modernization 76
The Capital Governorate seeks to motivate its employees and develop their capabilities and talents as it believes in the importance of supporting the human element The Capital Governorate seeks to promote and develop the services provided to all segments of the community by adopting a number of activities and programs in 2019.
The Capital Governorate is working hard and would spare no effort to enhance its role as the first Governorate to be founded in the kingdom, and holds a special part for being the political and economic capital of the kingdom.
Taking into account this privilege, the capital Governorate’s activities have been always diverse in an attempt to reach tvthe desired goals of community service and maintain community security and Public order.
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The Capital Governorate during 2019, continued to implement significant and innovative initiatives Governor which aimed to develop the community through programs and projects designed to suit the needs Words and requests of the people of the Governorate while further ensuring that the seventeen sustainable development goals are incorporated into those projects and programs. distinctly reflected the capital as a society. Moreover, it contributed to the development of our country, Directed towards the development of society, wherein according to the figures and statistics, the the 2030 Agenda’s goals focused on individual Governorate represented by the General Status development and a better life, wherein the Committee carried out Twenty-five (25) field visits to Governorate has adopted many initiatives that the various regions of the Governorate, as it received continue into this area, in order to maintain the 1764 complaints, requests and proposals that were accomplishments achieved during the past years. submitted by citizens and residents, which were an increase of 113% compared to 2018. These efforts have received regional and local recognition, as the Capital Governorate won the This year it also witnessed the organizing and Excellence Award in Communication with Clients sponsorship of 174 activities and programs in various for the best interactions in the National System for fields. The Security Committee further held 17 Proposals and Complaints (Tawasul) for the second meetings of the Security Committee, through which consecutive year. 63 recommendations were submitted to the relevant authorities. In addition to implementing 70% of it. This was during the fourth governmental forum 2019, where the Governorate was honoured by His Royal Based on its efforts to preserve society and achieve Highness Prince Khalifa bin Salman Al Khalifa, the safety for all; the Governorate, in cooperation with Prime Minister, and by His Royal Highness Prince the concerned authorities, also was equipped to Salman bin Hamad Al Khalifa, Crown Prince, Deputy include safety and security requirements in 65 Supreme Commander, First Deputy Prime Minister. restaurants in Umm Al-Hassam further to ensuring that safety requirements are met in 65 industrial Moreover, this records as the honour of facilities and warehouses in Salman Port. documentation of the province’s efforts to serve the people and the community of the capital. In conclusion, I shall not neglect to express my sincere appreciation to the wise leadership, may In 2017 the Capital Governorate launched the “My God protect him, as well as the rational government Capital” application where it achieved significant for the attention and care it gives to the people of success at the Arab level by winning the Arab the Governorate, and to His Excellency Lieutenant Governments Smart Services Award for 2019 at General Sheikh Rashid bin Abdullah Al Khalifa, a ceremony held in the Arab Republic of Egypt Minister of Interior for support, assistance and under the auspices of the Minister of Planning, directives that have a very positive impact in Develop Follow-up and Administrative Reform Dr. Hala Al- the performance of the Governorate. Accordingly, Saeed. That the Arab Centre for Smart Services may I also extend the expression of our thanks and Technology and Innovation grants honorary awards appreciation to all the partners and supporters who to the governments of Arab countries and official have contributed in supporting and succeeding the institutions whose applications and technologies Governorate’s program, and to all employees of the are in line with the Internet and further comply with Capital Governorate for their efforts to enhance the international standards for official websites. Governorate’s role and status, along with serving the families and residents. The programs and projects adopted by the Capital Governorate registered many positive results, which Hisham bin Abdul Rahman bin Mohammed Al Khalifa Chapter One Capital Governorate Area squarekilometers 83،80
Population based on 547،983
Location
The Capital Governorate is located in the North East of the Kingdom of Bahrain. It links the Muharraq Governorate three causeways also linked to Sitra Island with a another causeway.
12 07 08 05 09
04 05 10 10 09 06 07 04 08 06
03 12 11 11 01 03 01
02 02
01 Al Fatih Mosque
02 Al Khamis Mosque
03 Al Najma Bahrain Club
04 Bahrain Fort
05 The Bahrain National Theatre
07 Bahrain Financial Harbour
08 Bab Al Bahrain
09 Gold City 10 Beit Al Quran CAPITAL 11 Bahrain Synagogue GOVERNORATE 12 Capital Mall for Bahraini handmade products MAP Capital Governorate History
Capital Governorate is the first of the four Governorates in the Kingdom of Bahrain. It was announced in 1997 in accordance with the provisions of Decree Law No. 16 of 1996 on the Governorates regulation, in order to maintain the advancement of the Governorate in all respects, and develop it socially, economically and architecturally.
As a result of activating the basis and principles set out at the National Action Charter, which was approved by the Bahraini people and with the issuance of the amended constitution of 2002, as well as several law decrees issued by the King, the Governorates law has been amended and developed in line with the principles of the great reform project of His Majesty the King.
Decree No. (7) of 1997 appointing the first governor of the Capital Governorate – Shaikh Abdul Aziz bin Abdullah bin Atiyat Allah bin Al Rahman al Khalifa. on May 8, 2002, a Royal Decree No. (16) of 2002 was issued, appointing Shaikh Hamoud bin Abdullah bin Hamad Al Khalifa as the next Capital Governor. He remained in this post for two consecutive terms.
In October 2011, a Royal Decree No. 100 of 2011 was issued, appointing Shaikh Hisham bin Abdul Rahman bin Mohammed Al Khalifa as the governor, and for four consecutive years, his appointment was renewed twice in 2016 and 2020. To be a leading and distinctive Governorate in serving its citizens and residents for a better life and sustainable development.
Vision
To contribute in providing excellent and quality services, developing the society and the economy while maintaining a secure, attractive, and sustainable environment for citizens and residents, through creating Mission effective partnership with all sectors of the society
Cooperation Quality Vocational
Transparency Accountability Values To achieve the vision and mission of the Capital Governorate, the strategic objectives have been formulated in order to improve the level of services provided to citizens and residents. They are outlined as follows:
Receive complaints from citizens and find appropriate solutions
Raise the level of services and improve the performance of the government
Maintain security and public order
Strategic objectives Improve infrastructure
Maintain and improve the environment
Sustainably develop the governorate economically and socially
Consolidation of community partnership and deepen the sense of patriotis
Most Significant Achievements
A total of complaints The Capital Governorate wins 1764 and requests were received last 01 the Arab Governments Smart 02 year which is an increase of Services Award for 2019 113% than compared to 2018
Guaranteeing the safety and The Capital Governorate security requirements the 03 organized and sponsored 04 Capital Governorate hosted 174 activities and programs in 65 industrial facilities and various fields warehouses in Salman Port
Completion of the incorporation Honoring over 05 of safety and security 06 requirements in 100 volunteers and collaborators 65 with the Governorate restaurants in Umm Al-Hassam
The Security Committee held Implementation of 07 17 meetings and addressed 08 25 63 recommendations, field visits to various Government›s regions and 70% villages of which were implemented
Publishing of 09 54 10 workshops and courses were 266 different journal articles to held, as 1735 training hours were familiarize the residents with employed by employees of the the roles and goals of the Governorate Governorate
4674 The Capital Governorate for the second consecutive year 11 individuals downloaded the 12 received the «My Capital» application, in Excellence Award in Communicating with addition to 423 proposed Customers during the Fourth requests submitted to the Edition of Government Forum Governorate through it Excellency Shaikh Hisham bin Abdulrahman Excellency Hassan Abdullah Al Madani bin Mohammed Al Khalifa Deputy Governor Capital Governor
Excellency Shaikh Isa bin Ali Al Khalifa Jameel Hasan Al Ruwaie Social Programmes and Society Affairs Director Engineering Services and Investment Director Organizational Structure
Salah Abdullah Buzaid AlDoseri Information and Follow-up Director Introducing services, tasks and responsibilities according to the organizational structure of the Governorate:
The Capital Governorate provides many services to citizens and residents, according to the organizational structure, which has been divided into four departments.
Social Programs and Community Affairs Department
Hessa Jassim Al Ahmed Engineering and Investment Services Department Human Resources and Finance Director
Information and Follow-up Department
Human Resources and Finance Department Chapter Two Supervising development and communicating with partners
To build strong bridges with society, the Capital Governorate relies upon various relevant and influential communication channels where it is constantly keeping track and following up on all the governmental services provided to citizens and residents. Supervising development and communicating with partners
To achieve its role in creating communication channels between families and officials from various governmental entities and to further achieve the role committed to supervising the implementation of the state’s general policy and following up on the development plan projects, the Capital Governorate placed Government Services Follow-up File provided to citizens and residents.
To ensure the provision of integrated services to citizens and to avoid any shortcomings that may occur, the Governorate in coordination with all relevant authorities executes the roles assigned in line with the notion of complementary work between all state agencies. In order to do so, the province relied on the most important channels of communication with citizens and residents, aiming to transfer their needs and demands to officials of various governmental entities. Moreover, to ensure the provision of integrated services to the people and undertaking its mandated role in coordination with all relevant authorities the Capital Governorate avoids any shortcomings that may occur, in accordance with the concept of complementary work among all state agencies.
As evidenced by the fact that, we review a number of vital projects and programs that have been implemented and have left their mark in the region:
1
Irregular/ Before After Unplanned Constructions
Before After
The fieldwork team is closely working on investigating T irregular/ unplanned houses. The Capital Governorate modified during the years 2013-2018 completed the amendment and removal of violations 00 in Forty-four (44) buildings by the end of 2019, as the total number of buildings, in which security and safety 29 00 requirements have been included. 278 21 Moreover, since the launch of the 2013 project, 1069 random 200 and unplanned buildings were reached. While the committee 10 100 continues to follow up on the various buildings located in the Governorate to ensure their compliance with security and safety standards the committee made amendments 0 number of modified total The 201 201 201 201 201 2018 2019 to those buildings to ensure the availability of criteria and standards to include in those houses.
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2
Guaranteeing Safety Requirements In Restaurants
The restaurants› inspection committee of the Capital instructions and measures to be taken by the owners of Governorate continued its efforts to include security and restaurants to deal with cases of fire as soon as it occurs safety requirements for restaurants located within the before it affects other stores. jurisdiction of the Governorate. The committee ended the inspection and modification of 65 restaurants in Umm Al Additionally, the committee identified violations in the Hasam, according to an integrated process plan, starting monitored restaurants, wherein it notified the necessities by monitoring those restaurants, ensuring their cleanliness, required to correct their conditions and further include the presence of fire extinguishers and security and safety safety security specifications, with the application of requirements. legal procedures against those who abstain from these conditions. In order to ensure the availability of preventive measures and precautions, in a manner that guarantees a safe and The committee also launched the third phase in Al-Naeem risk-free environment for restaurant owners and market area, as it finished visiting thirty-six (36) restaurants located visitors the Governorate has placed awareness posters in the area; the committee is scheduled to complete its on the storefronts in several languages containing safety work during the coming period.
Before After
ANNUAL REPORT 2019 23 Supervising development and communicating with partners
3
Including Factory Safety Requirements
Before After
In cooperation with the relevant authorities, the Capital agencies to prevent risks through monitoring, awareness, Governorate has completed campaigns to ensure the guidance and direction, as well as ensuring that the safety and security requirements which are met in sixty- precautionary measures are taken to avoid any fires, to five (65) industrial facilities and warehouses in the Salman ensure the availability of an environment protected from Port region. Whereas, the campaign came to address the sources of risk. shared goals of the Governorate and the participating
First
Communication With Parents
The Governorate has accordingly devised the best tools E P Pا that contribute to making the communication process with citizens and residents simple and effective, as it understands the importance of strengthening channels and means of communication with the people of the capital. E The Governorate further took advantage of all modern T P E means of communication to be related to all groups of society.