ANNUAL REPORT 2019 His Royal Highness His Majesty His Royal Highness Prince Khalifa bin Salman Al Khalifa King Hamad bin Isa Al Khalifa Prince Salman bin Hamad Al Khalifa The Prime Minister The King of Bahrain The Crown Prince, Deputy Supreme Commander and First Deputy Prime Minister Capital Governorate Annual Report 2019 +973 17 744 444 | +973 17 744 470 [email protected] www.capital.gov.bh Cg_Bahrain CapitalBahrain Bahrain.bh/tawasul | Twasul System عاصمتي - MyCapital Application via smart phones for iPhone and Android P.O.BOX 26060, Building 44, Road 2508, Block 325 Al Qudhaibia - Kingdom of Bahrain Prepared by Information and Follow-up Directorate at the Capital Covernorate Public Relations and Media Section Strategic Partners Partners BAHRAIN Capital Covernorate would like to thank the Partenars and Sponser for their support and contribution in 2019 to the programmes and activities organized INDEX Capital Governorate To be a leading and distinctive Governorate in 10 serving its citizens and residents for a better life and sustainable development. Supervising development and 20 communicating with partners The Capital Governorate has paid special attention to tracking governmental services provided to citizens and residents and has endeavored to active integral communication channels with the community Community Security The Capital Governorate has given community 34 security special importance as it is the cornerstone of the country progress, growth and prosperity Sustainable Programmes and 38 Project The Capital Governorate takes into account the need to link project and programme objectives to United Nations sustainable development goals in order to achieve a better and more sustainable future for all Social Partnership The Capital Governorate serves to build bridges 50 of relationships, cultures and common concepts that contribute to raising public awareness in the community Local and International Achievements 70 2019 was an exceptional year for the Capital Governorate distinguished by building strategic partnerships overseas, and receiving international and local titles and awards Development and Modernization 76 The Capital Governorate seeks to motivate its employees and develop their capabilities and talents as it believes in the importance of supporting the human element The Capital Governorate seeks to promote and develop the services provided to all segments of the community by adopting a number of activities and programs in 2019. The Capital Governorate is working hard and would spare no effort to enhance its role as the first Governorate to be founded in the kingdom, and holds a special part for being the political and economic capital of the kingdom. Taking into account this privilege, the capital Governorate’s activities have been always diverse in an attempt to reach tvthe desired goals of community service and maintain community security and Public order. 6 ANNUAL REPORT 2019 ANNUAL REPORT 2019 7 The Capital Governorate during 2019, continued to implement significant and innovative initiatives Governor which aimed to develop the community through programs and projects designed to suit the needs Words and requests of the people of the Governorate while further ensuring that the seventeen sustainable development goals are incorporated into those projects and programs. distinctly reflected the capital as a society. Moreover, it contributed to the development of our country, Directed towards the development of society, wherein according to the figures and statistics, the the 2030 Agenda’s goals focused on individual Governorate represented by the General Status development and a better life, wherein the Committee carried out Twenty-five (25) field visits to Governorate has adopted many initiatives that the various regions of the Governorate, as it received continue into this area, in order to maintain the 1764 complaints, requests and proposals that were accomplishments achieved during the past years. submitted by citizens and residents, which were an increase of 113% compared to 2018. These efforts have received regional and local recognition, as the Capital Governorate won the This year it also witnessed the organizing and Excellence Award in Communication with Clients sponsorship of 174 activities and programs in various for the best interactions in the National System for fields. The Security Committee further held 17 Proposals and Complaints (Tawasul) for the second meetings of the Security Committee, through which consecutive year. 63 recommendations were submitted to the relevant authorities. In addition to implementing 70% of it. This was during the fourth governmental forum 2019, where the Governorate was honoured by His Royal Based on its efforts to preserve society and achieve Highness Prince Khalifa bin Salman Al Khalifa, the safety for all; the Governorate, in cooperation with Prime Minister, and by His Royal Highness Prince the concerned authorities, also was equipped to Salman bin Hamad Al Khalifa, Crown Prince, Deputy include safety and security requirements in 65 Supreme Commander, First Deputy Prime Minister. restaurants in Umm Al-Hassam further to ensuring that safety requirements are met in 65 industrial Moreover, this records as the honour of facilities and warehouses in Salman Port. documentation of the province’s efforts to serve the people and the community of the capital. In conclusion, I shall not neglect to express my sincere appreciation to the wise leadership, may In 2017 the Capital Governorate launched the “My God protect him, as well as the rational government Capital” application where it achieved significant for the attention and care it gives to the people of success at the Arab level by winning the Arab the Governorate, and to His Excellency Lieutenant Governments Smart Services Award for 2019 at General Sheikh Rashid bin Abdullah Al Khalifa, a ceremony held in the Arab Republic of Egypt Minister of Interior for support, assistance and under the auspices of the Minister of Planning, directives that have a very positive impact in Develop Follow-up and Administrative Reform Dr. Hala Al- the performance of the Governorate. Accordingly, Saeed. That the Arab Centre for Smart Services may I also extend the expression of our thanks and Technology and Innovation grants honorary awards appreciation to all the partners and supporters who to the governments of Arab countries and official have contributed in supporting and succeeding the institutions whose applications and technologies Governorate’s program, and to all employees of the are in line with the Internet and further comply with Capital Governorate for their efforts to enhance the international standards for official websites. Governorate’s role and status, along with serving the families and residents. The programs and projects adopted by the Capital Governorate registered many positive results, which Hisham bin Abdul Rahman bin Mohammed Al Khalifa Chapter One Capital Governorate Area squarekilometers 83،80 Population based on 547،983 Location The Capital Governorate is located in the North East of the Kingdom of Bahrain. It links the Muharraq Governorate three causeways also linked to Sitra Island with a another causeway. 12 07 08 05 09 04 05 10 10 09 06 07 04 08 06 03 12 11 11 01 03 01 02 02 01 Al Fatih Mosque 02 Al Khamis Mosque 03 Al Najma Bahrain Club 04 Bahrain Fort 05 The Bahrain National Theatre 06 Bahrain National Museum 07 Bahrain Financial Harbour 08 Bab Al Bahrain 09 Gold City 10 Beit Al Quran CAPITAL 11 Bahrain Synagogue GOVERNORATE 12 Capital Mall for Bahraini handmade products MAP Capital Governorate History Capital Governorate is the first of the four Governorates in the Kingdom of Bahrain. It was announced in 1997 in accordance with the provisions of Decree Law No. 16 of 1996 on the Governorates regulation, in order to maintain the advancement of the Governorate in all respects, and develop it socially, economically and architecturally. As a result of activating the basis and principles set out at the National Action Charter, which was approved by the Bahraini people and with the issuance of the amended constitution of 2002, as well as several law decrees issued by the King, the Governorates law has been amended and developed in line with the principles of the great reform project of His Majesty the King. Decree No. (7) of 1997 appointing the first governor of the Capital Governorate – Shaikh Abdul Aziz bin Abdullah bin Atiyat Allah bin Al Rahman al Khalifa. on May 8, 2002, a Royal Decree No. (16) of 2002 was issued, appointing Shaikh Hamoud bin Abdullah bin Hamad Al Khalifa as the next Capital Governor. He remained in this post for two consecutive terms. In October 2011, a Royal Decree No. 100 of 2011 was issued, appointing Shaikh Hisham bin Abdul Rahman bin Mohammed Al Khalifa as the governor, and for four consecutive years, his appointment was renewed twice in 2016 and 2020. To be a leading and distinctive Governorate in serving its citizens and residents for a better life and sustainable development. Vision To contribute in providing excellent and quality services, developing the society and the economy while maintaining a secure, attractive, and sustainable environment for citizens and residents, through creating Mission effective partnership with all sectors of the society Cooperation Quality Vocational Transparency Accountability Values To achieve the vision and mission of the Capital Governorate, the strategic objectives have been formulated in order to improve the level of services provided to