Q1. The network in is made up of a number of different types of . Can you please name the different types of trams that are you aware of?

If you do not know what the trams are called, please type in ‘Don’t know’.

Q2. Which of the following types of trams (if any) have you heard of before today? A-Class B-Class C-Class D-Class E-Class W-Class Z-Class I haven’t heard of any of these types of trams before

Q3. Which one of these images is of the W-Class tram?

If you do not know, please select ‘I don’t know’. Images of a models.

Q4. In terms of visual appeal, that is, how the trams look, how would you rank the following types of trams?

Q5. In terms of overall travel experience (i.e. comfort, smoothness, , temperature, safety), how would you rank the following types of trams

Please rank from 1 to 7, with 1 being the ‘best overall travel experience’ and 7 being the ‘worst overall travel experience’. Images of a models.

Q6. Now please look at the images below, before answering the following question. What words come to mind when you look at the tram images above? Shows W-Class, City Circle and Colonial restaurant (PLEASE TYPE IN YOUR ANSWER)

Q6.Which of the following services have you heard of before today? City Circle Tourist Tram Colonial Tramcar Restaurant

Q7. These images are of W-Class trams, which are considered as Melbourne’s heritage trams and are classified by the National Trust of Australia. There is a small fleet of W-Class trams that still operate in specific areas along regular Melbourne tram routes and are used for the City Circle Tourist Route and Colonial Tramcar Restaurant service. Shows W-Class, City Circle and Colonial restaurant

To what extent do you agree or disagree with the following statements about W-Class trams?

Strongly Neither agree Strongly Don’t Disagree Agree disagree nor disagree agree know

1. W-Class trams make me feel  01  02  03  04  05  99 nostalgic 2. W-Class trams are Melbourne icons  01  02  03  04  05  99

3. I feel indifferent about the W-Class  01  02  03  04  05  99 trams 4. I appreciate seeing W-Class trams  01  02  03  04  05  99 still being used on the network

5. W-Class trams should be removed  01  02  03  04  05  99 from the network completely

6. W-Class trams are a good tourist  01  02  03  04  05  99 attraction

7. W-Class trams cause delays on the  01  02  03  04  05  99 tram network

8. W-Class trams should only be used  01  02  03  04  05  99 during non-peak times

Q8. Which of the following words/phrases would you use to describe the W-Class trams?

Uniquely Melbourne Cultural icon Noisy Out-dated A burden on Melbourne’s roads and tram network Great for tourists but not for Melburnians Slow and annoying Not worth the upkeep costs Should be retired to a museum Important to Melbourne’s story None of these

Don’t know

Q9. What impact do you think W-Class trams currently have on the day-to-day operation of the tram network? Very negative impact Quite negative No impact Quite positive Very positive impact Don’t know

Q10. How would you feel if W-Class trams were taken off the following regular Melbourne routes and replaced by more modern trams?

Quite Quite Very Don’t Very negative Neutral negative positive positive know

1. North Richmond to Prahran/St. Kilda  01  02  03  04  05  99 Beach route (78/79)

2. St. Vincent’s Plaza to Docklands  01  02  03  04  05  99 route (30)

Q11. If W-Class trams were to be taken off regular Melbourne tram routes, what do you suggest PTV should use them for?

Q12. How would you feel if the following services were discontinued?

Quite Quite Very Don’t Very negative Neutral negative positive positive know 1. City Circle Tourist Route  01  02  03  04  05  99 2. Colonial Tramcar Restaurant service  01  02  03  04  05  99

Q13. W-Class trams can have negative effects on the tram network, including:

• Slower operating speeds • Longer /alighting times • Occupying space in depots essential to the operation of newer tram fleets

To what extent do you agree or disagree with the following statements about W-Class trams?

Strongly Neither agree Strongly Don’t Disagree Agree disagree nor disagree agree know 1. Overall, W-Class trams present more drawbacks than benefits to the tram  01  02  03  04  05  99 network 2. W-Class trams should be removed from regular tram routes to allow for  01  02  03  04  05  99 better performance 3. I would rather put up with a slower network and keep seeing W-Class  01  02  03  04  05  99 trams on regular tram routes 4. The W-Class tram should only be used on special routes and services  01  02  03  04  05  99 like the City Circle tram and Colonial Tramcar Restaurant

5. W-Class trams should be kept exactly  01  02  03  04  05  99 as they are Removing W-Class trams from regular routes would be a detriment to  01  02  03  04  05  99 Melbourne It wouldn’t make a difference to Melbourne if W-Class trams operated  01  02  03  04  05  99 on regular routes or not 6. I would prefer it if W-Class trams were replaced on regular routes with new,  01  02  03  04  05  99 modern and faster trams