Success Story SUSE Linux Enterprise Server OTP S.A. A major player in the Eastern European financial market, OTP Bank Romania S.A. is under constant pressure to improve its services in the face of tight regulations and start-up competitors. A long-term investment in

SUSE® Linux Enterprise Server has equipped the bank with a robust platform to handle an increasing volume of online transactions, enabling it to deliver convenient, cost-effective services to its customers.

Overview Romania S.A. faces an ongoing challenge Founded in 1995 and headquartered in to reduce costs and improve customer ser- Bucharest, Romania, OTP Bank Romania vice. This is especially true in recent years, S.A. is a subsidiary of OTP Bank Plc., one as new regulations have allowed many of the largest financial service providers in start-up competitors to enter the market. Central and Eastern Europe. With a net- work of 95 branches as well as its online of- Bogdan Stefan, Executive Director at OTP ferings, OTP Bank Romania S.A. provides Bank Romania S.A., said: “Right now, the OTP Bank Romania S.A. current and savings accounts, mortgages, biggest challenge to the banking sector is at a Glance: loans, credit and debit cards and other coming from outside. The barriers to en- Founded in 1995, OTP Bank Romania S.A. is a to individuals and busi- tering the financial market are much lower subsidiary of OTP Bank Plc., offering current nesses across Romania. than they used to be, and greater competi- and savings accounts, loans and other financial tion from new start-ups means we need to services from 95 branches across Romania. offer even more convenient, cost-effective Challenge Industry and Location services to maintain customer loyalty.” Operating a large network of branches Banking, Bucharest, Romania and online services in the heavily-regu- lated financial services industry, OTP Bank OTP Bank Romania S.A.’s response to Product and Services these challenges has been to centralize its SUSE Linux Enterprise Server IT systems to enable smoother services. “More and more, online banking Bogdan Stefan continued: “The more we Results can simplify our IT environment, while is becoming simply banking, + Reliable platform enables smooth financial maintaining full regulatory compliance, the service and SUSE Linux Enterprise Server better our customer service will be. SUSE + Ability to deal with higher customer provides a stable platform for Linux Enterprise Server is a key part of that demand creates competitive advantage + Integrated operating system rewards strategy for us.” us to meet consumer demand, long-term investment as well as compete with our newer competitors in the online space.” Solution A long-time user of SUSE Linux Enterprise BOGDAN STEFAN Server, OTP Bank Romania S.A. has em- Executive Director ployed the operating system as the basis OTP Bank Romania S.A. for its core operations for more than twelve “SUSE Linux Enterprise Server is by far the most advanced and feature-rich enterprise Linux distribution, and it’s hard to imagine any other platform occupying the same position within our business. SUSE’s technology is always dependable—for us, it just works.”

SILVIU MARIN-CAEA Senior IT Architect OTP Bank Romania S.A. Contact us at: www.suse.com years. “From an IT perspective, there are Results OTP Bank Romania is excited by the fu- two key priorities for the banking sec- As OTP Bank Romania continues to keep ture potential of the SUSE technology. tor: security and reliability,” said Bogdan pace with a changing financial market, Silviu Marin-Caea concludes: “We have Stefan. “SUSE Linux Enterprise Server de- SUSE Linux Enterprise Server remains the always been impressed by how well SUSE livers both of those qualities for us, and so bedrock of its IT infrastructure. Linux Enterprise Server integrates with the it helps ensure a consistent, dependable other technologies we use. That integra- service for our customers.” The bank is seeing increased usage of its tion, combined with SUSE’s future strat- online banking platforms, and the trans- egy around products like SUSE OpenStack OTP Bank Romania S.A. currently runs the actions carried out there depend on the Cloud and SUSE Enterprise Storage, gives majority of its core banking applications stability of the SUSE platform. “Over the us confidence that our investment in SUSE on SUSE Linux Enterprise Server. These last few years, we’ve seen a huge uptick in Linux Enterprise Server will continue to include internet banking, credit and debit the number and length of internet banking pay off well into the future.” card processing, credit approvals, treasury sessions,” said Bogdan Stefan. “More and operations, and related internal applica- more, online banking is becoming simply tions. “We try to maintain a homogeneous banking, and SUSE Linux Enterprise Server IT landscape for smooth operations and provides a stable platform for us to meet easy compliance,” says Bogdan Stefan. consumer demand, as well as compete “The standardization of SUSE Linux with our newer competitors in the online Enterprise Server helps guarantee that space.” consistency for us, which is a huge ben- efit when you’re dealing with customer OTP Bank Romania S.A. is deeply sat- demand in the way we are.” isfied with its long-term investment in SUSE Linux Enterprise Server. “Whatever OTP Bank Romania S.A. are also very sat- problems we face in our daily operations, isfied with the supporting documenta- none of them are coming from SUSE,” said tion provided by SUSE. Silviu Marin-Caea, Silviu Marin-Caea. “SUSE Linux Enterprise Senior IT Architect at OTP Bank Romania, Server is by far the most advanced and S.A., commented: “SUSE provided us with feature-rich enterprise Linux distribution, an excellent set of introductory material and it’s hard to imagine any other plat- when we were setting the solution up, form occupying the same position within which gave us a clear indication of the so- our business. SUSE’s technology is always lution’s new features and capabilities. This dependable—for us, it just works.” was a real boon to us and has continued to be useful for system maintenance.”

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