INTEC INTERCONNECT LEADING THE WORLD IN INTERCONNECT BILLING As the telecoms value chain becomes more complex, the availability of new IP and Content services is creating new revenue streams, not just for retail billing but also for inter-operator billing and partner billing. Securing these new revenues, whilst managing your existing voice business, means developing the capability to recognise, rate, bill and justify the bill to your partners for a much wider range of products and services. Intec Interconnect is recognised as the world’s most comprehensive and powerful settlements system, handling every kind of traffic, from simple voice to the most advanced content and data services, in a single, highly-integrated platform. It helps operators across the globe to maintain or increase profit margins and comply with the broadest range of global standards.

CONTENTS 03 EXCELLENCE IN INTERCONNECT BILLING – The solution at a glance – Recognising business changes & challenges 06 OPTIMISED INTERCONNECT BILLING – Improving your Interconnect operations – Managing complex services & partnerships – Increasing speed and productivity – Cross-portfolio benefits 10 INTEC INTERCONNECT – Interconnect core – Optional subsystems INTEC INTERCONNECT:

EXCELLENCE IN INTERCONNECT BILLING

Intec Interconnect is Intec Interconnect helps organisations Lower Total Cost of Ownership: to revolutionise their end-to-end • Removes the need for multiple the world’s leading interconnect business processes; wholesale billing systems by providing interconnect software formerly passive interconnect systems a fully convergent settlement system are transformed into real-time business for traditional, IP and content services solution with over 200 management engines that deliver true • Reduce unnecessary out-payments customers spanning control. Intec Interconnect offers • Enable a high degree of partner advanced settlement functions, web- self-care to cut costs all telecoms market based partner self-care, flexible dispute • A settlement system which allows segments across the management features, pre-packaged more efficient negotiation. integration with popular ERP systems, • Achieve a quick return on investment globe including Orange, and improved IT management to help Telefonica, France operators streamline their operational Increase Productivity: overhead and cope with the constant • Streamline and automate day-to-day Telecom, changes and challenges in their labour-intensive tasks and Reliance India. business models. • Seamlessly integrate with other business and operational systems These customers select • Up-to-date information to enable Intec Interconnect as Increase Revenue and Improve informed business decision making Cash Flow: • Manage system with a minimum of the natural choice • Create new revenue streams from the resources and effort to improve efficiencies introduction of IP / content services • Reconcile operator and partner in their wholesale invoices to a high level of accuracy operations and manage • Enable quicker settlements and efficient management of disputes the latest content • Rapidly introduce new products and and value-added services without changes to the system • Improve cash flow by invoicing data services. partners on time

INTEC INTERCONNECT INTEC TELECOM SYSTEMS 03 THE SOLUTION AT A GLANCE “We selected Intec’s Interconnect v7 because of Intec experience in INTEC INTERCONNECT IS A HIGHLY • Multi-franchise capability with COST-EFFECTIVE BILLING AND full security the international market. SETTLEMENT SOLUTION THAT • Automated reconciliation of ENABLES YOU TO ADMINISTER billing and EDR data Intec has a proven track TRADITIONAL INTERCONNECT • Powerful invoicing capabilities that record in delivering AGREEMENTS AND ADVANCED support established ERP systems IP/CONTENT AGREEMENTS IN A • Process distribution capabilities on turnkey solutions of a SINGLE SYSTEM. THE SYSTEM CAN parallel low-budget hardware BE READILY ADAPTED TO SUIT platforms similar nature to ours. YOUR BUSINESS PROCESSES AND This was an important SUPPORTS THE FOLLOWING KEY Intec Interconnect is a convergent FUNCTIONALITY OUT OF THE BOX: wholesale billing and settlement factor for us.” solution that supports a range of Justin Brochocki, The solution at a glance: business models and covers the • Management of all types of wholesale multi-party settlement requirements Strategic Sourcing agreements including IP / Content of operators wishing to partner with agreements with all types of partners a variety of companies such as: Manager, TelstraClear • Support for simple and complex rating techniques including advanced • Fixed operators, switched / revenue sharing and multi-party switch-less resellers settlement • Mobile operators 2G, 2.5G • Support for cross product / partner and 3G, MVNOs discounts, advanced volume based • International carriers including rating those using ITU principles • Comprehensive non-usage, recurring • Cable/DSL operators and one off charging • VoIP and messaging providers • Flexible summarisation of traffic for • Content partners, content better reporting and analysis aggregators, merchants, • Flexible financial summarisation and sponsors, advertisers automated posting of pre-estimates, • ISPs, WISPs estimates and actuals • GRX exchanges • Real-time web-based partner access / self-care

04 INTEC TELECOM SYSTEMS INTEC INTERCONNECT RECOGNISING BUSINESS CHANGES & CHALLENGES

Flexibility: The large number of Business insight: Transparency of interconnect and content partner interconnect operations, including agreements means that operators need end-to-end audit trail and drill down to have flexible business processes, through financial data allow for an systems and control structures in order informed approach to the management of to manage their operations effectively. wholesale agreements. Intec Interconnect Intec Interconnect offers the inherent gives visibility of the whole interconnect flexibility to adjust agreements to market operation so that business decisions can conditions, change pricing and revenue be made which maximise profitability. share, set-up partners and services, analyse liabilities and opportunities, and Cost control: Intec Interconnect is provide consistency of network facilities a highly flexible system that allows among carriers quickly and easily. operators to ensure that the claims that are made on them from partners are Automation: As interconnect accurate, allowing them to effectively arrangements and product definitions manage costs, revenues and margins. become more complex, automation With Intec Interconnect, cash flow can becomes an increasingly important be improved and cost of ownership factor. Intec Interconnect allows the lowered compared to in-house or automation of wholesale billing proprietary systems. processes including agreement management, trading and routing, Regulatory compliance: Intec rate loading, price management, Interconnect allows operators to address invoicing and settlements, financial new charging models and regulatory interfaces and reconciliation. compliance mandates with minimal disruptions to operations or need for Rapid reaction to change: Operators IT development. need to respond to change faster than ever to combat declining voice revenues and enable growing numbers of next generation services. Intec Interconnect enables operators to rapidly enter new markets, improve cash flows, and reduce bad debt through streamlined and rapid billing cycles, tariff updates and settlement procedures.

INTEC INTERCONNECT INTEC TELECOM SYSTEMS 05 INTEC INTERCONNECT:

OPTIMISED INTERCONNECT BILLING

IMPROVING YOUR INTERCONNECT OPERATIONS

Intec Interconnect increases productivity amendments more accurately than ever enabling flexible management of billing by optimising the process of settling before. Intec Interconnect offers a bulk periods to ensure maximum invoicing and invoices or payments received from load facility that automates the process cash flow flexibility. For example, billing inter-carrier partners. The single, of updating carrier rates and codes via a periods can be segregated into revenue consolidated platform handles all the graphical user interface, eliminating the and expense elements. This means that data in the network and supports any discrepancies often incurred in manual the revenue elements can be closed off type of traffic, whether it is voice, mobile, inputting of complex tariff rates and and invoiced immediately, eliminating the data, IP, value-added services delays in communicating changes. This need to wait for outstanding rating or content. This provides all interconnect is essential to the accurate verification information to be in place before the functions with consistent and reliable and settlement of invoices. billing period can be closed. source data and a clear picture of finance, performance and market EFFECTIVE DISPUTE MANAGEMENT FLEXIBILITY TO SUPPORT information. Settlement of interconnect charges ALL BUSINESS MODELS between operators can be a complicated Intec Interconnect supports all types ACCELERATING THE BILLING CYCLE and time-consuming task. Intec’s of business models including ITU To help eliminate delays in revenue Automated Reconciliation Manager settlements, destination and distance recognition and improve cash flow. allows better cash flow management by based charging, bilateral and volume Intec Interconnect removes cumbersome, ensuring amounts payable and based agreements, advanced revenue repetitive administrative processes receivable can be actively traced and sharing, refile, international resale, associated with generating interconnect monitored at different stages in the direct, cascade and indirect billing as statements – loading of tariff plans and settlement process. The system also well as non event billing for network rates, filtering, editing and enrichment identifies areas of dispute and suggests services such as, leased lines, shared of EDRs, service and tariff changes, and ways to resolve them. This eliminates infrastructure billing, co-location fees, production of legal account documents lengthy reconciliation periods, offers Wholesale Local Loop Unbundling, – generating invoices and statements better resource utilisation, and lowers subscription based content and bit quickly and assuring that they are more operating costs. stream access. Intec Interconnect also accurate, controlled and auditable. caters for a number of market-specific STREAMLINING INVOICE business processes including Element POWERFUL RATE MANAGEMENT PRODUCTION Based Conveyance (UK), Quickly load tariffs, communicate Streamlining invoice production is an Carrier Price List (UK), Codifi (Spain), changes, spot discrepancies, and make integral part of Intec Interconnect by and Pisa (Mexico).

06 INTEC TELECOM SYSTEMS INTEC INTERCONNECT MANAGING COMPLEX “Intec’s interconnect SERVICES & PARTNERSHIPS billing solution has been selected for ACTIVELY MANAGE LAUNCHING INNOVATIVE INTERCONNECT AGREEMENTS NEW SERVICES its proven capabilities Intec Interconnect enables the active The challenge for operators is to provision management of interconnect new services as quickly and cost-effectively in simplifying billing agreements. The system offers the as possible without the need to perform and reconciliation complete transparency needed to complex and expensive system monitor and drive performance of each enhancements. Intec Interconnect offers and we are confident business relationship through real-time powerful rating, tariffing and discounting that our investment business rules. This can lead to the capabilities for traffic, recurring charges creation of new agreements, pricing and one off events, allowing the definition will yield greater strategies, and incentives and the testing and launch of attractive and resolution of issues such as unprofitable innovative products to market faster than interconnect profitability agreements, bad debt and inadequate competitors, and ensure that the network and improved network service provision. is optimally used to maximise product margins. performance.” INCREASE REVENUE THROUGH Tariq Rashid, NEXT GENERATION BILLING REVENUE ASSURANCE CONTROLS To make next generation services truly Powerful task recording and revenue CIO of Mobilink profitable operators need high levels of assurance controls manage the integrity billing flexibility, data quality and rapid of tariff data and monitor performance, service deployment. The system offers allowing audit control, SOX compliance unifying technology to manage both and integrity reporting. Enabling billing traditional and new interconnect models managers to ensure that billing accuracy – including value-based billing, capacity is maintained during the introduction of based, recurring charges, IP peering new services, pricing structures and arrangements, GPRS roaming, multi- partners. franchise support, multi-party settlements and revenue-sharing agreements for partners, sponsors and advertisers – all from a single convergent system.

REDUCING COSTS OF MANAGING PARTNERS A single point of contact is essential to the efficient management of a growing number of partners. Intec Interconnect provides a secure web portal that allows partners to manage their own accounts, query their agreement details, and make statement and traffic enquiries. This significantly cuts the costs of dealing with queries and issues and helps to economically manage a large number of interconnect and content partners.

INTEC INTERCONNECT INTEC TELECOM SYSTEMS 07 INCREASING SPEED AND PRODUCTIVITY "Through InterconnecT has the capability to charge other inter- ENHANCED PRODUCTIVITY HIGHLY SCALABLE SYSTEM Intec Interconnect is designed to Intec Interconnect is highly scalable and exchange and local enhance productivity. Features include has been benchmarked to process over Smart Re-pricing, which automatically 1 billion CDRs in an 8 hour window. exchange carriers tracks reference data changes and offers This high performance also scales without delay while Summary-level Re-pricing if appropriate. downwards on lower volumes of data. New reference data management The system offers increased speed of automatically reconciling features include Common Rate Books, both processing and data loading. our own invoices with Overrides, Multi-row Delete / Authorise For data loading, integrated bulk loaders and additional On-line views (Pending / run as server components, allowing the their incoming bills. Authorised / Both). In addition, the processing to occur on the powerful correction of errors assists users in multi-CPU server, but retaining full There is a minimum actively resolving issues. validation by common components requirement for staff shared with the GUI interface. SOPHISTICATED REPORTING to support the process AND ANALYSIS LOWERING YOUR STORAGE since everything is Powerful standard reporting functionality & HARDWARE COSTS ensures that decisions are made based The ability to deploy additional rating handled by the system. upon timely and accurate information. engines that run on lower cost hardware End to end billing information, both provides a cost-effective and readily As a result we can keep summary and itemised and all reference scalable solution. Intec Interconnect our operational overhead data is available for reporting. A also uses advanced techniques, such Business Objects Universe is provided, as compression, to keep storage costs relatively low without allowing standard and custom reporting to a minimum. Users can specify how using the industry standard Crystal data should be compressed, and at impacting our efficiency Reports. In addition, a documented what level, before export takes place. in settling with other semantic layer provides access to all This greatly reduces data storage needs information, enabling the production of – helping not only to increase the carriers." customer-specific reports using other efficiency of the process but also to Jermaine Nicholas, third-party reporting tools. reduce overall costs of ownership. Interconnect Billing Executive, Digicel

08 INTEC TELECOM SYSTEMS INTEC INTERCONNECT WHOLESALE BUSINESS MANAGEMENT

The Intec Wholesale Business Management portfolio offers a broad range of complementary products to support accurate wholesale billing and settlement using Interconnect. It provides Optimised Routing functions to maximise wholesale margins, Content Partner Management to support emerging requirements such as revenue sharing and multi-party settlement for IP/Content services and Contract Management to support rapidly changing wholesale agreements and rates. All fully integrated with enterprise standard reporting, pre-processing and mediation capabilities.

INTEC INTERCONNECT INTEC TELECOM SYSTEMS 09 INTEC INTERCONNECT:

INTEC INTERCONNECT

WHOLESALE BILLING AND SETTLEMENT MANAGER

AT THE HEART OF INTEC growing numbers of agreements INTERCONNECT LIES THE operating in an environment of SETTLEMENT MANAGER, constant change. WHICH OFFERS POWERFUL CONVERGENT INTERCONNECT CONVERGENT WHOLESALE RATING RATING AND SETTLEMENT It is essential to respond rapidly to FEATURES ESSENTIAL TO THE changes in agreements, rates and EFFECTIVE MANAGEMENT OF business models to ensure that billing YOUR INTERCONNECT OPERATIONS. accuracy is not compromised. Intec COMBINED WITH POWERFUL Interconnect is a single convergent MODELLING CAPABILITIES, YOU solution supporting event and non-event CAN INTUITIVELY MANAGE THE rating that offers the inherent flexibility CONNECTIVITY WITH OTHER to manage frequent changes to OPERATORS AND BUSINESS individual calls and ‘billable events’ PARTNERS AND THE RATING including rated traffic, ad hoc charges, OF ALL TYPES OF EVENT AND commissions, discounts, revenue share, NON-EVENT TRAFFIC ITEMS TO traffic and volume agreements, etc. BE EXCHANGED. ACCURATE RATE CHANGES REFERENCE DATA MANAGEMENT As tariff rates frequently change, All the repetitive tasks of loading and operators need the flexibility to update maintaining reference data for each and amend rates accurately and agreement are simplified. The system prevent errors and delays in realising offers an integrated bulk loader, a interconnect revenues. The system reference data API for integrating offers intelligent re-pricing features adjunct software and flexible data that actively identify records management capabilities. This for which rates have changed and significantly reduces the amount of automatically schedules re-pricing work data maintenance required and is flow for these records, minimising the essential for operators with large or opportunities for users to make errors.

10 INTEC TELECOM SYSTEMS INTEC INTERCONNECT RAPID STATEMENT GENERATION SMART ERROR MANAGEMENT Speed up cash flow and statement The Intec solution helps operators to generation by exploiting Flexible Billing be more efficient and productive by periods. Intec Interconnect enables the eliminating labour-intensive processes of Billing Period to be segregated into manually correcting reference data errors. Statement Type, Revenue, and Expense Using Smart Error Management elements. This allows the revenue technology, data errors can be rapidly element to be closed off and settled managed and corrected, to maximise immediately without having to wait for billable revenue and control the auditing the cost side of the billing period to be of all changes to EDRs. rated and closed. INTERCONNECT REPORTING DISCOUNTING AND Access to critical business information SPECIAL CHARGES is needed to effectively manage cost, React more quickly to market changes revenue and margin for all interconnect using the range of flexible and user- partners. Standard reports are provided definable discount plans. Discount traffic to meet regulatory needs, manage costs, can be defined in detail by traffic types and audit billing, predict traffic data trends data driven selection of traffic summaries, and issue statements. The system also discounts can link between different provides direct and seamless access to network operators and across multiple external reporting products such as ADVANCED REVENUE SHARING periods. It is also possible to define where Crystal Reports. Revenue share agreements for wholesale in the Billing Report details of discounts content billing are becoming far more should be included. VOLUME BASED RATING complex, as a result of highly involved The Volume Based Rating feature enables tariffing, personalised content, and DATA SUMMARISATION operators to gain or give incentives to performance-based agreements. Intec The storage of unnecessary and partners based on the volume of data Interconnect offers advanced revenue duplicated data can be significantly transacted over a given period. It caters share capabilities, including flexible reduced with Intec Interconnect. The for multi-conditional volume thresholds weighting of revenue-shares to system’s flexible architecture enables and provides the ability to apply penalty encourage partners, this addresses users to specify how data should be rates based on a range of options. Usage regional interconnect variants and summarised and at what level, to cut thresholds can also be specified as a next-generation content services. data storage needs. Also, this enables percentage of criteria, e.g. commitment users to query summary records based is that 20% of traffic should be mobile. on any criteria, guarantee data recoverability, view meaningful revenue FULL RATING SUPPORT assurance statistics, and ensure Intec Interconnect offers full rating of consistent batch throughput. data (e.g.,SMS) and content (e.g.,MMS) traffic, in addition to traditional voice MULTI-PARTY SETTLEMENT traffic for a variety of different scenarios Intec Interconnect allows operators to including multi-step and multi-component maximise their profit from the delivery rating rules. Matrix Rating offers the of services offered to subscribers and ability to perform advanced rating, using partners over new network technologies, a combination of user-defined fields. service delivery platforms, and open This is extremely useful when it comes infrastructure gateways. The system to introducing new products and services enables multi-party and multi-point where rating variables cannot be settlements between an unlimited anticipated in advance. number and range of partners, including managing the tiering of partners, different billing arrangements and complex revenue sharing.

INTEC INTERCONNECT INTEC TELECOM SYSTEMS 11 OPTIONAL PRE-PROCESSING PARTNER RELATIONSHIP SUBSYSTEMS MANAGER MANAGER

INTEC UNDERSTANDS THAT The Pre-processing Manager actively The Partner Relationship Manager offers THE INTERCONNECT NEEDS OF collects data from network elements the infrastructure for secure online access OPERATORS DIFFER ACCORDING or mediation systems through advanced to Intec Interconnect and a high degree TO THEIR MARKET AND acquisition features. It offers a high of partner self-care. The portal allows PRODUCT SETS. IN ADDITION degree of data filtering and manipulation partners to access up-to-date and reliable TO THE CORE PRODUCT, INTEC through its advanced data management information to query their agreement INTERCONNECT CONSISTS OF and business logic processes. details and view their transactions. A SET OF SUBSYSTEMS THAT CAN BE TAILORED AROUND • Data validation • Secure partner self-care Web portal YOUR PARTICULAR NEEDS • EDR enrichment and transformation • View agreement details • EDR filtering and editing • Drilldown from summary to rated EDRs • Up-to-date partner information on rated events • Secure profile and publication process for partner managers • Support for refund management

ITU AUTOMATED FINANCIAL MANAGER RECONCILIATION MANAGER MANAGER

The ITU Manager provides a common The Automated Reconciliation Manager Interconnect Financial Manager framework for international operators is a powerful tool that can assist with complements the Interconnect suite, to model international agreements, the rapid resolution of disputes. It is offering invoice generation, design and including traditional ITU, refile, hubbing, designed to meet a wide variety of control. It also provides user defined data and other route-based interconnect reconciliation models and automates aggregation and mapping, customised agreements. The system offers a high the process of comparing interconnect data layouts, account tracking and degree of flexibility enabling entry into charge information from multiple management control of ERP Interfaces. profitable agreements with a wide variety interconnect systems. It enables of partners. information to be compared at • Generation and control of multiple levels of detail, ranging from balance and cash flow • Full route based / total accounting the comparison of billing summaries • Pre-defined and user-defined rate billing to the comparison of EDRs. This allows transactions • Support for refile, hubbing for significantly reduced settlement times • User definable alarms and re-origination, and buy and sell rates and improves the accuracy of notifications, e-mail and SMS • Bi-lateral billing management interconnect charges. • Group and User advance payment • Inbound and outbound declarations administration (pre-pay) and invoices (electronic or manual) • Traffic event based reconciliation • Support for SAP, Oracle or other • Verification between declared and • Revenue event based reconciliation ERP system measured traffic aids in detecting • Revenue summary based reconciliation • Secure (https) web based graphical traffic under-declarations and • Fuzzy mapping controls (e.g. match user interface eliminates revenue leakage part of A or B number) • Integrated net settlement statement to net revenue

12 INTEC TELECOM SYSTEMS INTEC INTERCONNECT RECURRING CHARGES “An upgrade to

Recurring Charges Manager provides for charging and settlement of agreements InterconnecT v7 that are not based on events, such as leased lines and co-location fees. It from Intec will improve provides comprehensive support for non- event billing including billing in advance or arrears, early cancellation including the Indosat's ability to pro-rata repayment/penalty charging as well as flexible recurring charge periods ranging from days to months or years. accurately and cost-

• Multi-dimensional rating • Tiered, threshold and capped rates effectively bill and settle, • Supplementary agreement information • Calculation of recurring charges tiered by event volumes with all its national and international partners, CONTRACT for the full range of MANAGER services it offers, from Typically the data from a single rate sheet can easily take two weeks to load basic telephony to the by hand, and there will be errors. Contract Manager can load a rate sheet in just a few minutes and with 100% most advanced next- accuracy. Rapid and automatic loading of buy rate sheets into Interconnect. Analysis of rate sheets to quickly identify changes generation services." to dial plans and rate increases. The rates can be replicated across multiple business units and products as required. Rounding Azinul J Adrian, options can be defined and a Revenue share value can be applied. The following data types are loaded. VP of IT, Fixed Access • Destinations (tiers) Division, Indosat • Network addresses (CNP – number prefixes) • Rating rules – who gets paid or pays • Rating calendars • Rates

INTEC INTERCONNECT INTEC TELECOM SYSTEMS 13 DESIGNED FOR EASY SYSTEM ARCHITECTURE IMPLEMENTATION Intec Interconnect employs a state-of- TALK TO As well as being intuitive and the-art, 3-tier client-server architecture US TODAY easy-to-use, Intec Interconnect has exploiting the class leading features of the distinct advantage of being swift Java, C++, CORBA and Oracle. The Java For more information on to implement. Thanks to the modern clients run under Windows and the how Intec’s solutions have helped underlying architecture, getting the UNIX-based Oracle server runs on HP or operators around the world to gain system ‘live’ is a rapid process that is Sun hardware platforms and provides real business advantage, visit our carried out to committed timescales and the data management layer. website at www.intecbilling.com. guarantees fast return on investment.

Intec’s portfolio is also underpinned by expert consultancy and support services delivered by teams of experienced telecoms professionals and IT specialists to help maximise the return on your investment.

14 INTEC TELECOM SYSTEMS INTEC INTERCONNECT

This is our vision: The world’s best BSS/OSS products, solutions and services, implemented anywhere in the world. We support over 400 of the world’s largest communications companies with Billing and Operations Support Systems (BSS/OSS), helping them to deliver profitable, high-quality, innovative services over fixed, mobile and next generation networks.

Intec’s world-class BSS/OSS portfolio, which is proven in wireline, wireless, cable and NGN operators worldwide, is divided into three includes – Products, Professional Services and Managed Services.

INTEC INTEC PRODUCTS SERVICES INCLUDE: INCLUDE:

Wholesale Business Management • Consulting • Interconnect Billing • Implementation • Trading & Routing • Configuration and scripting • Content Partner Management • Optimisation and tuning • Carrier Access Billing • Education and training • Roaming • Global support • Outsourced and managed services Total Service Mediation • Convergent Mediation • Active Mediation • Service Activation • Offline Charging

Customer Care, Charging & Billing • Convergent Billing • Customer Management • Real-Time Charging • Online Charging

Global Headquarters Regional Headquarters Wells Court, Albert Drive, Woking, Surrey, GU21 5UB, UK Asia tel: + 603 2782 2800 fax: + 603 2782 2900 tel: +44 (0)1483 745800 fax: +44 (0)1483 745860 tel: + 1 404 705 2800 fax: + 404 705 2805 e-mail: [email protected] Caribbean and Latin America web: www.intecbilling.com tel: + 55 11 3372 1400 fax: + 55 11 3285 6498

© Independent Technology Systems Limited 2009. All rights reserved. Although every endeavour has been made to ensure that the information contained within this document is up to date and accurate, Intec cannot be held responsible for any inaccuracy or error in the information contained within this document.