Financial Results Presentation Q3 FY2021

Q3 FY2021 Financial Results Presentation

January 12, 2021

Seven & i Holdings Co., Ltd. President and Representative Director Ryuichi Isaka

TODAY’S Revision of Full-Year AGENDA 2 Forecast

3 Toward Sustainable Growth

TODAY’S Revision of Full-Year AGENDA 2 Forecast

3 Toward Sustainable Growth

120 140 (%) Convenience store (%) Superstore 110 120

100 100

90 80 Seven-Eleven Japan

7-Eleven, Inc. Ito-Yokado (incl. tenants) Ito-Yokado (food) 80 60 York-Benimaru York Mart / York Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

200 200 EC (%) Department store / Specialty store (%) 150 150

100 100

IY Online 50 50 SS e.Department store Akachan Honpo IY Net Supermarket (Nishi-Nippori) Sogo & Seibu Denny's 0 0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Copyright (C) 2021 Seven & i Holdings Co., Ltd. All Rights Reserved. 4 Q3 YTD Consolidated Financial Results Highlights

Sales and profit both declined YOY but all profit stages reached their plans (Billions of yen, %) 1H Q3 Q3 YTD FY2021 YOY / YOY / YOY / vs. Plan / Variance Variance Variance Variance 90.4 94.2 91.7 99.7 Group’s total sales* 5,421.1 2,845.0 8,266.2 (576.3) (176.7) (753.1) (22.0)

Revenues from 84.2 89.5 86.0 100.2 2,788.4 1,488.3 4,276.8 operations (524.8) (173.9) (698.7) +10.2

87.6 92.9 89.5 103.6 Operating income 179.7 105.8 285.6 (25.3) (8.0) (33.4) +9.8

Net income attributable to 65.5 98.6 77.1 110.0 72.5 58.4 130.9 owners of parent (38.1) (0.85) (38.9) +11.8 E B I T D A 93.9 97.0 95.0 - (Operating income + Depreciation and 308.6 171.2 479.8 amortization + Amortization of goodwill) (19.9) (5.2) (25.1) -

*Group’s total sales include the sales of Seven-Eleven Japan, Seven-Eleven Okinawa and 7-Eleven, Inc. franchisees. Q3 YTD exchange rate： 1USD ＝ 107.55 JPY, 1CNY ＝ 15.37 JPY Copyright (C) 2021 Seven & i Holdings Co., Ltd. All Rights Reserved. 5 Q3 YTD YOY Change by Business Segment

Revenues from operations Operating income (Billions of yen) (Billions of yen) FY2020 4,975.5 FY2020 319.0

Domestic (39.2) Domestic ▲(17.7)17.7 CVS ▲39.2 CVS Overseas ▲435.6 Overseas +3.2 CVS (435.6) CVS

Superstore ▲(35.9)35.9 Superstore +11.9+11.9

Department ▲ Department ▲(4.5) store (120.4)120.4 store 4.5 Financial Financial (4.2) services ▲(12.1)12.1 services Specialty ▲59.0 Specialty ▲(14.1)14.1 store (59.0) store

Others ▲(3.3)3.3 Others ▲(0.23)0.2

Eliminations Eliminations ▲7.8(7.8) /corporate +7.0 /corporate

FY2021 4,276.8 FY2021 285.6

YOY Change of operating income (Billions of yen) Cost structure reforms 120 (Trends in Q3 YTD SG&A expenses) (25.7) (%) +10.7 Sales (1.4) 109.1 GPM 198.4 SG&A 182.0 100 expenses 97.5

Advertising expenses Salaries & wages ¥(16.4) B Land & building rent Depreciation & amortization SG&A expenses total FY2020 FY2021 80 (FY) 2016 2017 2018 2019 2020 2021 approx. Royalties revision impact ¥(7.2) B YOY decline in SG&A expenses approx. COVID-19 Impact ¥(13.0) B for the first time (Q3 YTD)

Existing store sales & GPM Sales by store location Railway stations, hospitals, and highway, etc. 120 East Tokyo Change in GPM (left) (%) West Tokyo +0.5 Existing store sales growth (right) +5.0

(%) (%) +0.3 100 +0.2 +1.1 +0.1 +0.1 +1.0 (0.1) (0.1) (0.1) ±0.0 ±0.0 80 +0.3 (1.8) (1.4) (1.6) (2.0) 60

(4.6) (0.5) (5.0) Q1 Q2 Q3 Q4 Q1 Q2 Q3 Dec 40 FY2020 FY2021 1/6Janー 6 2/17Feb ー17 3/30Mar ー30 5/11May ー11 6/22Jun 22ー Aug8/3ー 3 Sep9/14 14ー 10/26Oct 26ー (Week) Copyright (C) 2021 Seven & i Holdings Co., Ltd. All Rights Reserved. 8 Domestic CVS Operations: Seven-Eleven Japan (3)

Average spending per customer Sales by merchandise category

130 150

Sales Foot traffic Average spending per custmer (％) (％)

115 125

100 100

85 75 Seven Premium delicatessenDelicatessen Frozen foods Wine & Liquor Counter products 70 50 1/6Janー 6 2/17Feb ー17 3/30Mar ー30 5/11May ー11 6/22Jun 22ー Aug8/3ー 3 Sep9/14 14ー 10/26Oct 26ー 1/6Janー 6 2/17Feb ー17 3/30Mar ー30 5/11May ー11 6/22Jun 22ー Aug8/3ー 3 Sep9/14 14ー 10/26Oct 26ー (Week) (Week) Copyright (C) 2021 Seven & i Holdings Co., Ltd. All Rights Reserved. 9 Domestic CVS Operations: Seven-Eleven Japan (4)

■Performance at new layout ■Evolution of New Layout (Difference between these rolled-out stores stores and respective area average) Lifestyle changes & product 800 introduced development technologies stores in Sep From FY2018 (Thousand yen) onward ＋ Oct Nov Connection with sales floor Sales excl. cigarettes +14.0 +16.1 Daily goods displayed in From Sep 2020 Expand “New Layout 2020” open display case +5.1 +7.1 onward (Enlarged liquor sales space)

Desserts +1.2 +1.8 End of Nov 2020 Approx. 2,900 stores Alcoholic beverages +1.7 +1.5 End of FY2021 Daily life products +0.3 +0.2 6,000 stores (vegetables, processed meat, etc.) Addressing demand for at-home drinking and take-out meals Rollout scheduled for all target FY2022 stores Stable results amid spreading awareness 12,000 stores

7-Eleven online convenience store Group last-mile DX platform

Customers FY2021 FY2022 Delivery

Order Product

Field tests at 300 stores Online CVS EC platform Tokyo added (Jul) Roll out to 1,000 stores

Real-time inventory check (Oct) Last-mile DX platform Delivery in 30 min at the earliest (Dec) (Optimization through AI-based delivery control)

Denny’s products Vehicle / Delivery Delivery Pick-up (Field test) driver charge route location Sogo & Seibu’s Food section products (Field test) Delivery resource

Pick-up Last-mile initiatives through platformization Driver Vehicle location

Copyright (C) 2021 Seven & i Holdings Co., Ltd. All Rights Reserved. 11 Domestic CVS Operations: Seven-Eleven Japan (6) Initiatives with franchisees to achieve Income YOY in franchised stores sustainable growth System that enables franchise stores to concentrate 110 Income (Monthly amount) Income YOY 1,400 on store management with peace of mind (％) (Thousand yen) Strengthen communication with franchisees 102.6 102.8 (Opinion exchange meetings with franchised store owners, video release 102.3 101.8 102.4 102.0 from headquarters) 100.6 Revision of “7-Eleven Charge” royalties 100 1,200 (Franchisees income +¥500K /year /store) Late-night closing guidelines, Close-out sales guidelines 95.1

Support for franchisees 90 1,000 Last mile (7-Eleven online convenience store, store pickup for products 1% reduction in royalties ordered online and vending machine, etc.) New layouts

New layout Ethical project initiative Royalties revision 80 800 Reduced-personnel facilities Online product exhibition (FY) 2016 2017 2018 2019 2020 Q1 Q2 Q3 2021 2021 2021

COVID-related support for franchisees Continue supporting and growing together Infection prevention Management support with franchisees measures measures *Figures for Q1 FY2021 include COVID-related support for franchisees

YOY Change of operating income (Billions of yen) Existing store sales & GPM SG&A (Figures for Dec are preliminary estimates) expenses, Fuels etc. (%) Change in GPM (left) (%) (13.9) Foreign Existing store sales growth (right) currency +1.5 +4.5 +30.8 exchange +3.4 impact +3.1 (10.3) +2.8 +1.0 +3.0 Financing (1.3) +2.2 +2.0 support for (0.73) FZ owners +0.5 +1.0 +1.5 MDSE +0.8 +0.7 +0.7 +0.7 +0.7 95.5 91.1 ±0.0 ±0.0 +0.1 +¥4.4B (0.8) (0.5) (1.6) (1.5) (0.5) FY2019 FY2020 (0.7) (1.0) (3.0) approx. Income： ¥(6.9) B COVID-19 Impact (1.5) (1.3) (4.5) approx. Expenses： Q1 Q2 Q3 Q4 Q1 Q2 Q3 Oct Nov Dec ＋¥4.3 B FY2019 FY2020 Copyright (C) 2021 Seven & i Holdings Co., Ltd. All Rights Reserved. 13 Overseas CVS Operations: 7-Eleven, Inc. (2)

Crude oil price (WTI) Fuel sales volume & GP (CPG) 70 (￠) (%) (USD) +20.0 +18.0 +40.0 60 YOY change in CPG (left) Fuel sales volume growth per store (right) 50 +10.0 +8.6 +20.0 +4.9 40 +3.5 +1.2 +1.1 (0.2) 30 ±0.0 ±0.0 (1.3) (1.2) (1.7) (2.8) (15.6) 20 (10.0) (9.9) (20.0) 10

(31.7) 0 (20.0) (40.0) Jan Mar May Jul Sep Nov Jan Mar May Jul Sep Nov Q1 Q2 Q3 Q4 Q1 Q2 Q3 2019 2020 FY2019 FY2020 Historic decline in crude oil prices led to increases in CPG trend Q3YTD Fuel GP ： +$282M (+23.3％)

Changes in consumption behavior 7NOW (Delivery service) 140 Sales Foot traffic Average spending per customer Trend in monthly sales (%) 122.0 6X 120

100

60 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

Key category sales for Nov (YOY change in amount) Performance of stores providing delivery service (960 stores) Frozen Growth in sales of pizzas, No. of transactions Nearly four times foods 112.9% single dishes, etc. per day per store 23.1 that of Jan 2020

Alcoholic Growth in sales through Average spending Approx. twice the beverages 111.3% bulk purchases in boxes per customer $15.22 amount of in-store sales

Growth in sales of daily Order-to-delivery Non-Foods min Fastest in the industry 125.8% necessaries time 30.6

One-stop shopping on behalf of supermarkets Approx. 2,000 stores active ( At the end of Dec 2020)

 ■ Number of 7Rewards members Jan 2019 Nov 2020 Fuel loyalty program 50 Approx. Approx. (MM) 7-ELEVEN WALLET Active users* 40 4.2 million 8.6 million

30 Scan rate 11.0％ 27.5％ * Members who have visited a store using the same ID within 30 days 20 (Monthly average for the last 10 12 months ending Nov 2020) Monthly spend Monthly trips

- Benefits of Jan1月 Mar3月 May5月 7Jul月 Sep9月 11Nov月 1Jan月 Mar3月 May5月 7Jul月 Sep9月 11Nov月 7Rewards App +$32 +4 2019 2020 (App user vs. non-App member)

Fuel loyalty program (From Jun 2020) 7-ELEVEN WALLET(Launched in U.S. all stores from Nov 2020) Business opportunity to address fuel- buying customers Greater peace of mind and convenience Value-for-money program Easy and Contactless Cash enabled Safe and secure contactless payment save time (prevents fraudulent use) Incentives to encourage customers to make purchases As of Dec 2020 Expand footprint Upgrade & expand Rollout to approx. 1,500 stores at the end Over 7,500 stores of Dec 2020 ways of loading 16 Copyright (C) 2021 Seven & i Holdings Co., Ltd. All Rights Reserved. Overseas CVS Operations: 7-Eleven, Inc. (5)

■ Speedway： Progress on funding plan

Sources Status FY2021 Minus Sale leaseback Senior unsecured Senior unsecured notes $5B (Progressing on schedule with notes Bank term loans or more various candidates available) $13B (Partly planed to repay Bank term loans Less than Senior unsecured notes through sale leaseback, etc.) $8B Bank term loans

Dec 14, 2020 Equity infusion Raised funds through ¥350 billion bond issue $8B (“Notice Regarding the Issue of Unsecured Bonds” from 7&i Holdings published a press release on Nov 27, 2020) *Bridge loan planned to repay remaining amount

Total $21B Equity financing is not planned

From FY2021, change in executive structure and simultaneous reinforcement of SEI’s governance to concentrate Group resources

YOY Change of operating income (Billions of yen) Structurally reform stores to drive profit SG&A growth expenses Stores that implemented Sales 1.8 structural reforms +¥1.5 B Transfer Shokuhinkan and (0.89) THE PRICE to York* +¥1.2 B New stores / Closed stores +¥0.37 B +21.9 Other stores (21.0) ¥(0.33) B *20 stores were transferred ｆｒom Ito-Yokado on Jun 1, 2020 GPM Initiatives going forward +1.9 Develop purchase-friendly sales floor that reflect One-stop customer’s daily life scenarios shopping (YOY sales incl. tenants for Nov: Tama-Plaza store 119.3%, All IY stores 100.7%) FY2020 +¥2.7B FY2021 Optional retirement program Optimize headquarters personnel Improve (Decrease in approx. 200 people) productivity approx. Deploy AI-based ordering and production planning, etc. Income： to enhance productivity COVID-19 ¥(8.8) B Good progress with cooperation with outside companies Impact approx. Business to address unprofitable stores and store closures Expenses： restructuring (Re-examine situation based on environmental changes +¥9.8 B stemming from COVID 19) Copyright (C) 2021 Seven & i Holdings Co., Ltd. All Rights Reserved. 18 Superstore Operations: Ito-Yokado (2)

■Productivity improvement initiatives: Use of AI technologies Improve operational Optimize personnel Increase man-hour Purpose efficiency allocation productivity

AI-based product manufacturing plan AI-based ordering proposal (processed food, daily foods) (lunch boxes, Sushi and delicatessen) 120 120 Sales and GPM in processed food division at rolled-out stores Lunch boxes sales and GPM YOY at existing stores (%) (%) Sales Inventory

110 110

100 100

90 90 No. of rolled-out stores All stores 3 33 All stores Sales Gross profit 80 80 Mar Apr May Jun Jul Aug Sep Oct Nov Mar May Jul Sep Nov Jan Mar May Jul Sep Nov 2019 2020 Expected Expected Opportunity loss reduction, inventory benefit Increasing sales, equalizing workload benefit optimization Effectively making and selling products in quantities calculated by AI helps store Growing recognition that “inventory = Challenges employees experience the potential of AI Challenges Assigning personnel based on individual backroom inventory + sales floor manufacturing capacity inventory” Copyright (C) 2021 Seven & i Holdings Co., Ltd. All Rights Reserved. 19 Department Store Operations: Sogo & Seibu

Factors in YOY Change of operating income YOY change of operating income (Billions of yen) by store / business segment

FY2020 ¥(4.4)B FY2021 Store-operating business ¥(5.9) B Flagship stores in the Tokyo ¥(6.8) B (2.6) (7.0) metropolitan area (5 stores) Regional / suburban stores (4 stores) ¥(0.51) B Remodeled / Closed stores Sales (6 stores) +¥1.3 B SG&A (27.0) expenses Corporate sales +¥0.67 B +25.0 * Based on operating income after calculating special losses related to COVID-19

GPM Initiatives going forward Accelerate Transform both stores and headquarters into (2.4) promotion shopping center operations of property (Break away from traditional department store-type approx. management operations and changing mindset) Income： COVID-19 ¥(25.6) B Wealthy Meet potential needs even during COVID Impact approx. customers pandemic Expenses： Create sales opportunities using digital +¥21.4 B Cosmetics technology

TODAY’S Revision of Full-Year AGENDA 2 Forecast

3 Toward Sustainable Growth

■ Modified assumptions (A state of emergency has been declared for Tokyo and its three neighboring prefectures on Jan 7, 2021)

Q2 Results Q3 Results Q4 (Modified) Re-increase From plateau to increase No. of Re-increase confirmed cases (2nd wave) (3rd wave)

Remote work ratio 70% target 30 – 40% 70% target

Entertainment & Recovery while avoiding Return to self-restraint Self-restraint tendency 3Cs* (Launch of “Go to (Nationwide suspension of downtown areas Travel” campaign) “Go to Travel” campaign) (Assumptions at time of July announcement) Q2 Q3 Q4 Slow return No. of Remain plateau Remain plateau confirmed cases to normal

Remote work ratio 30 – 40% 30 – 40% 30 – 40%

Avoid 3Cs* Avoid 3Cs* Entertainment & Slowly self-restraint downtown areas (New normal) (New normal) *3Cs: A state of closed spaces, crowded places and close-contact settings Copyright (C) 2021 Seven & i Holdings Co., Ltd. All Rights Reserved. 22 FY2021 Consolidated Financial Results Forecast

(Billions of yen, %) Q4 FY2021 Revision of Revision of YOY/Variance YOY/Variance amounts amounts 92.3 91.8 Group’s total sales* 2,747.7 (93.9) 11,014.0 (116.0) (230.5) (983.6) 86.4 86.1 Revenues from operations 1,441.1 (51.2) 5,718.0 (41.0) (227.6) (926.3) 56.4 81.3 Operating income 59.3 (4.8) 345.0 +5.0 (45.8) (79.2) 54.2 79.5 Ordinary income 55.7 (3.4) 332.0 +6.0 (47.1) (85.8) Net income attributable to 28.0 66.2 13.5 (5.8) 144.5 +6.0 owners of parent (34.7) (73.6)

Net income per share (yen) 15.30 (39.32) (6.67) 163.66 (83.29) +6.80

* Group’s total sales include the sales of Seven-Eleven Japan, Seven-Eleven Okinawa and 7-Eleven, Inc. franchisees. Exchange rate： 1USD ＝ 107.00JPY, 1CNY ＝ 15.50JPY Copyright (C) 2021 Seven & i Holdings Co., Ltd. All Rights Reserved. 23 FY2021 Forecast of Revenues from Operations and Operating Income by Business Segment

(Billions of yen, %) Revenues from operations Operating income Revision of Revision of YOY Variance YOY Variance amounts amounts Consolidated 5,718.0 86.1 (926.3) (41.0) 345.0 81.3 (79.2) +5.0

Domestic CVS operations 920.0 94.7 (51.2) (8.0) 230.3 89.8 (26.3) (9.1)

Overseas CVS operations 2,162.0 78.9 (577.8) (27.0) 95.8 93.9 (6.2) +5.9

Superstore operations 1,795.0 97.1 (54.1) +1.0 25.1 117.8 +3.7 -

Department store Operations 426.0 73.7 (151.6) (7.0) (8.4) - (9.1) -

Financial services 202.0 92.9 (15.3) +1.0 46.3 86.4 (7.3) +1.8

Specialty store operations 260.0 76.5 (79.6) (1.0) (17.0) - (21.6) +4.4

Others 19.0 75.4 (6.2) - 1.7 109.4 +0.14 -

Eliminations / corporate (66.0) - +9.6 - (28.8) - (12.5) +2.0

(Billions of yen, %) Operating income Merchandise Existing store Revision GPM YOY Variance sales growth of amounts variance

Seven-Eleven Japan 230.0 90.6 (23.9) (10.0) (2.5) (0.1)

7-Eleven, Inc. 117.1 96.3 (4.5) +5.8 +0.7 (0.7) [Millions of dollar] [1,094] [98.1] [(21)] [+54]

Ito-Yokado 5.0 76.7 (1.5) - (5.3) (0.3) [incl. tenants] York-Benimaru 19.9 117.8 +3.0 - +3.8 +0.3 〈Incl. Life Foods*〉

Sogo & Seibu (8.8) ‐ (8.9) - (24.1) (1.0)

* Life Foods is a wholly owned subsidiary which produces and sells delicatessen in York-Benimaru stores. The combined operating income for York-Benimaru and Life Foods represents internal management reporting figures. Exchange rate： 1USD ＝ 107.00JPY Copyright (C) 2021 Seven & i Holdings Co., Ltd. All Rights Reserved. 25 1 1H Results

TODAY’S Revision of Full-Year 2 AGENDA Forecast

3 Toward Sustainable Growth

■ Announced May 2019 ■ Changes in our vision of 2050

Over Re-establish CO2 emission reduction targets

for the Group’s store operations

Target#2 Target#1

CO2 emission reduction Reducing plastic usage 2030 target 2050 vision Over 80％ Announcement of our % reduction vision for 2050 30 reduction establishing four targets. (vs. FY2014) (vs. FY2014)

2030 target 2050 vision Target#3 Target#4 30% reduction Net ZERO Respond to food loss Sustainable & food recycling procurement (vs. FY2014)

Promote efforts to realize a sustainable society, including participation in RE100*

*RE100: A global initiative committed to ensuring that 100% of energy required for corporate activities is procured from renewable sources by 2050.

Copyright (C) 2021 Seven & i Holdings Co., Ltd. All Rights Reserved. 27 Realizing a Recycling-oriented Socioeconomy (Circular economy) ■ Circular economy with customer ■ PET bottle collection at stores participation Collection Users Waste reduction Participation in volume Volume collected No. of users (right) PET bottle collection 15,000 2,500 Custo- mers Award points ( t ) (10K people) 1,972 Collection 12,000 1,870 2,000 Store at stores

1,450 9,800 8,900 Product sales Sorting and volume 9,000 1,280 1,500 (use of recycled materials) reduction 1,150 7,100 Container 910 6,000 & beverage Logistics 6,000 1,000 manufac- company 710 5,100 turers 3,800 Production of Recycler Highly efficient transportation 3,000 2,600 500 recyclable pellets thanks to volume reduction No. of collection units installed 236 276 314 364 701 756 820 “Seven Premium Hajime Green Tea” 0 0 PET materials collected and recycled by the Group 2013 2014 2015 2016 2017 2018 2019 are used in Seven Premium products ※ ■ Challenges for further promotion Use technology to commercialize low-grade PET ・ Shortage of recycling factories for PET bottles bottle waste ・ Tightening regulations on import/export of waste Establish Joint Venture with overseas companies plastics (PET bottle recycling factory) Copyright (C) 2021 Seven & i Holdings Co., Ltd. All Rights Reserved. 28 Working with Global Licensees

■ Initiatives with global stakeholders Mar 2019 Nov 2020 Seven-Eleven International Summit ESG Global Forum (17 countries and regions)

Concluded partnership to achieve the SDGs Shared recognition about social responsibility for reducing and adopted a joint declaration CO2 emissions and plastic usage

Pave the way for increasing corporate value by Announcement of the new reviewing the Group’s raison d’être medium-term management plan at FY2021 financial results Assumptions Approach to Business Approach to investment in continuity environmental growth businesses optimization investments Eco-friendly Economic growth

≪Basic financial policy≫ Increase returns in excess of cost of capital and increase total Social issues solving Innovation cash inflows while ensuring financial soundness.

≪Major consolidated KPI’s≫ Relationships of trust Governance Ensure financial with stakeholders soundness Debt/EBITDA

Improve financial quality ROE ROIC-WACC spread

Increase EPS Responding to the “new normal” COVID-19 era financial value growth rate Free cash flow level

(Billions of yen, %) Revenues from operations Operating income YOY Variance YOY Variance Consolidated 4,276.8 86.0 (698.7) 285.6 89.5 (33.4)

Domestic CVS operations 694.4 94.7 (39.2) 182.3 91.1 (17.7)

Overseas CVS operations 1,640.2 79.0 (435.6) 79.7 104.3 +3.2

Superstore operations 1,330.2 97.4 (35.9) 19.9 251.6 +11.9

Department store operations 300.2 71.4 (120.4) (6.5) - (4.5)

Financial services 150.7 92.5 (12.1) 37.4 89.9 (4.2)

Specialty store operations 1,94.2 76.7 (59.0) (10.0) - (14.1)

Others 16.0 82.6 (3.3) 1.3 84.5 (0.23)

Eliminations / corporate (49.6) - +7.0 (18.6) - (7.8)

(Billions of yen, %) Estimated income excluding Operating income COVID-19 COVID-19 impact impact YOY Variance YOY Variance Seven-Eleven 182.0 91.7 (16.4) Approx. (13.0) 195.0 98.3 (3.4) Japan

7-Eleven, Inc. 95.5 104.8 +4.4 Approx. (2.6) 98.1 107.7 +7.0

[Millions of dollar] [888] [106.4] [+53] [Approx. (24)] [912] [109.3] [+77]

Ito-Yokado 1.8 - +2.7 Approx.+1.0 0.93 - +1.8

York-Benimaru 16.7 150.8 +5.6 Approx.+6.2 10.5 95.0 (0.55) 〈Incl. Life Foods*〉

Sogo & Seibu (7.0) - (4.4) Approx. (4.1) (2.8) - (0.27)

* Life Foods is a wholly owned subsidiary which produces and sells delicatessen in York-Benimaru stores. The combined operating income for York-Benimaru and Life Foods represents internal management reporting figures. Copyright (C) 2021 Seven & i Holdings Co., Ltd. All Rights Reserved. 33 Operating Income of Major Operating Companies

(Billions of yen, %) 1H Q3 Q3 YTD FY2021 YOY / Variance YOY / Variance YOY / Variance 89.3 96.6 91.7 Seven-Eleven Japan 118.2 63.7 182.0 (14.1) (2.2) (16.4) 7-Eleven, Inc. 104.4 105.4 104.8 52.7 42.8 95.5 [Billions of yen] +2.2 +2.2 +4.4 7-Eleven, Inc. 106.1 106.7 106.4 486 401 888 [Millions of dollar] +28 +25 +53 588.4 - - Ito-Yokado 2.9 (1.0) 1.8 +2.4 +0.31 +2.7 York-Benimaru 160.0 125.1 150.8 13.0 3.6 16.7 〈Incl. Life Foods*〉 +4.9 +0.73 +5.6 - - - Sogo & Seibu (3.6) (3.4) (7.0) (2.5) (1.9) (4.4) * Life Foods is a wholly owned subsidiary which produces and sells delicatessen in York-Benimaru stores. The combined operating income for York-Benimaru and Life Foods represents internal management reporting figures. Copyright (C) 2021 Seven & i Holdings Co., Ltd. All Rights Reserved. 34 Existing Store Sales Growth and GPM of Major Operating Companies

1H Q3 Q3 YTD FY2021 Existing store GPM / Existing store GPM / Existing store GPM / sales growth Variance sales growth Variance sales growth Variance 31.9 32.2 32.0 Seven-Eleven Japan (3.0) (2.0) (2.7) (0.1) (0.1) (0.1) 34.0 34.5 34.2 7-Eleven, Inc. (0.5) +2.0 +0.7 (1.0) (0.7) (0.8) 29.6 29.7 29.7 Ito-Yokado (9.4) (1.4) (6.8) [incl. tenants] (0.4) [incl. tenants] (0.2) [incl. tenants] (0.3)

York-Benimaru 26.4 25.9 26.3 +6.3 +4.1 +5.6 〈Incl. Life Foods*〉 +0.4 +0.3 +0.4 22.6 24.2 22.9 Sogo & Seibu (33.8) (13.1) (27.4) (1.6) ±0.0 (1.3) * Life Foods is a wholly owned subsidiary which produces and sells delicatessen in York-Benimaru stores. The combined operating income for York-Benimaru and Life Foods represents internal management reporting figures. Copyright (C) 2021 Seven & i Holdings Co., Ltd. All Rights Reserved. 35 Q3 YTD Special Losses

Special losses increased significantly due to COVID-19 (Billions of yen)

FY2020 FY2021 Variance Major factors for the change

Special losses 48.9 74.7 +25.7 Losses mainly due to COVID-19 Loss on disposals of property and equipment 11.1 8.0 (3.1) Delay of remodels due to COVID-19, etc. FOC*[+1.4]：Business restructuring associated with Impairment loss 15.9 16.3 +0.36 Tokyo Metropolitan Area food strategy 7FS [+1.0], IY [(3.1)] Restructuring expenses 2.9 7.1 +4.2 IY [+3.9]：Close stores, Personnel initiative Loss on digital and settlement services 11.3 - (11.3) Franchisee support money [4.6] SEJ [6.8] Cost of infection prevention and control [1.8], etc. Cost of infection prevention and control [3.6], SEI [5.8] Payment of employee allowances [2.1], etc. Loss related to novel Transfer of fixed costs [6.5], - 36.8 +36.8 IY [7.0] coronavirus (COVID-19) Payment of employee allowances [0.26], etc. Transfer of fixed costs [10.0], SS [10.3] Cost of infection prevention and control [0.25], etc. Others YB[0.79], 7FS[1.2], THE LOFT [1.6], AH [0.58] Copyright (C) 2021 Seven & i Holdings Co., Ltd. All Rights Reserved. *FOC：Forecast Co., Ltd. 36 Consolidated B/S Summary (As of Nov 30, 2020)

(Billions of yen) Assets Feb 29 Nov 30 Liabilities and net assets Feb 29 Nov 30 Variance Variance (Main items only) 2020 2020 (Main items only) 2020 2020

Current assets 2,471.9 2,409.9 (61.9) Total liabilities 3,239.6 3,201.7 (37.9)

Cash and bank deposits 1,357.7 1,339.6 (18.1) Current liabilities 2,157.1 2,180.0 +22.8

Cash and due from banks at Notes and accounts payable-trade 410.7 422.5 +11.7 Seven Bank 846.2 869.5 +23.2 Notes and accounts receivable-trade 351.9 358.7 +6.8 Short-term loans 129.4 140.8 +11.3 Current portion of bonds ATM-related temporary payments 153.0 88.4 (64.6) Current portion of long-term loans 168.4 158.4 (9.9)

Non-current assets 3,522.5 3,572.3 +49.7 Deposits received 228.4 210.7 (17.6)

Property and equipment 2,183.3 2,193.8 +10.5 ATM-related temporary advances 74.2 48.5 (25.7) Deposit received in banking Buildings and structures, net 992.3 994.1 +1.7 business 655.0 700.2 +45.1

Land 746.9 753.1 +6.2 Non-current liabilities 1,082.4 1,021.6 (60.8)

Intangible assets 608.8 650.0 +41.2 Bonds 281.9 215.0 (66.9)

Investments and other assets 730.2 728.3 (1.9) Long-term loans 403.1 438.1 +34.9

Deferred assets 2.4 2.0 (0.41) Total net assets 2,757.2 2,782.5 +25.3

Total assets 5,996.8 5,984.3 (12.5) Total liabilities and net assets 5,996.8 5,984.3 (12.5) Copyright (C) 2021 Seven & i Holdings Co., Ltd. All Rights Reserved. 37 Q3 YTD Consolidated Statements of Cash Flows

CF from operating activities (left) CF from investing activities (left) 500 CF from financing activities (left) Free cash flow (right) 300 (Billions of yen) (Billions of yen)

250 150

0 0

(250) (150)

(500) (300)

(Billions of yen) FY2017 FY2018 FY2019 FY2020 FY2021 vs. FY2020 CF from operating activities 367.2 351.0 365.2 395.2 391.4 (3.8) CF from investing activities (351.2) (152.0) (486.2) (232.8) (294.0) (61.1) Free cash flow 15.9 198.9 (120.9) 162.3 97.4 (64.9) CF from financing activities (32.6) (127.8) 6.5 (169.0) (115.5) +53.4 Cash and cash equivalents at end of period 1,120.6 1,281.3 1,182.1 1,300.6 1,334.4 +33.7 Copyright (C) 2021 Seven & i Holdings Co., Ltd. All Rights Reserved. 38 With Livings - Seven & i Group

The information disclosed by the Company may contain forward-looking statements. These statements are based on management’s judgment in accordance with materials available to the Company at the time of disclosure, with future projections based on certain assumptions. The forward-looking statements therefore incorporate various risks, estimates, and uncertainties, and as such, actual results and performance may differ from the future outlook included in disclosed information due to various factors, such as changes in business operations and the financial situation going forward.