Eastern Kentucky Provider Directory
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Eastern Kentucky Provider Directory October 2015 Welcome Welcome to Humana – CareSource®! The doctors listed in this directory are up-to-date as of the date at the bottom of the page. You can always get the most current list on the Humana – CareSource website at CareSource.com/KY. If you have questions or need help, call Member Services at 1-855-852-7005 (TTY: 1-800-648-6056 or 711) Monday through Friday, 7 a.m. to 7 p.m. Eastern Standard Time (EST). Contact Information: Member Services 1-855-852-7005 (TTY: 1-800-648-6056 or 711) Monday – Friday, 7 a.m. to 7 p.m. (EST) We are closed on these holidays: New Year’s Day Memorial Day Independence Day Labor Day Thanksgiving Day Day after Thanksgiving Christmas Eve Christmas Day The data in this directory is up-to-date as of October 20, 2015. The data listed in this directory is subject to change. If you have any questions about the status of a particular provider, please call Member Services at 1-855- 852-7005 (TTY: 1-800-648-6056 or 711). www.CareSource.com/KY How To Use Your Provider Directory This provider directory is your resource. Use it to help you find a Primary Care Provider (PCP) near your home. A PCP is the main doctor who takes care of you. If you do not have a PCP or if you would like to change your PCP, call Member Services at 1-855-852-7005 (TTY: 1-800-648-6056 or 711). If you have a problem reading or understanding the information in this directory, Member Services can read it to you in English. They can also arrange to have it read in your first language if it is not English. Written translations can also be created. This information can also be printed in some other way if you have trouble seeing. The data in this list is up-to-date as of October 20, 2015. We check and update the listings often. That means what is printed can change after this is printed. You should always call the provider to be sure the address is up- to-date. If you have questions, call Humana – CareSource Member Services at 1-855-852-7005 (TTY: 1-800-648-6056 or 711). Finding a Provider If you need to choose a doctor, find a new doctor or check an address or phone number, here’s what to do: 1. Find the county where you live. The directory is set up by the name of the county where you live. 2. Check for a provider or group that is near your home. Doctors and doctor groups are listed alphabetically by specialty in each county. We review the professional qualifications of the providers in our directory. This helps make sure you get quality care. For more details, please contact us. You can go to any doctor listed in this directory. The data in this directory is up-to-date as of October 20, 2015. The data listed in this directory is subject to change. If you have any questions about the status of a particular provider, please call Member Services at 1-855- 852-7005 (TTY: 1-800-648-6056 or 711). www.CareSource.com/KY If you don’t find the provider you’re looking for listed in your county, please check neighboring counties in this list. You can also look on our website at Caresource.com/KY. Click on “Find a Doctor/Provider” the light blue box on the right side of the website. If you need assistance, call Member Services at 1-855-852-7005 (TTY: 1-800-648-6056 or 711). Choosing Your Primary Care Provider (PCP) Each Humana – CareSource member must choose a PCP. Your PCP could also be an Advanced Practice Registered Nurse (APRN) or APRN group, a Certified Nurse Practitioner (CNP) or a Physician Assistant (PA). Your PCP is trained in: Family Health Care (general practice); or Internal Health Care; or Child Health Care (pediatrics) Please choose a PCP from this list if you do not have one. Then call Humana – CareSource Member Services at 1-855-852-7005 (TTY: 1-800- 648-6056 or 711).to tell us which provider you have chosen. The data in this directory is up-to-date as of October 20, 2015. The data listed in this directory is subject to change. If you have any questions about the status of a particular provider, please call Member Services at 1-855- 852-7005 (TTY: 1-800-648-6056 or 711). www.CareSource.com/KY Sample Hospital Listing Use this guide to help you understand each hospital/urgent care/after hours listing. Listing Information Example Hospital/Urgent Care Center Name Saint Joseph Jessamine Address & Telephone Number 1250 Keene Rd Ste 104 Nicholasville, KY 40356 Phone: (859) 887-4100 PCPs who are part of the group Koff, Ronald M, MD Restrictions – this tells you if the Accepting New Patients doctors are accepting new patients or are limited to certain patients The data in this directory is up-to-date as of October 20, 2015. The data listed in this directory is subject to change. If you have any questions about the status of a particular provider, please call Member Services at 1-855- 852-7005 (TTY: 1-800-648-6056 or 711). www.CareSource.com/KY Sample Provider Listing Use this guide to help you understand each provider group or individual listing. Listing Information Example Primary Care Provider (PCP) or Henry County Medical Center PS Group Address & Telephone Number 15 S Main St New Castle, KY 40050 Phone: (502) 845-7550 PCPs who are part of the group Koff, Ronald M, MD Restrictions – this tells you if the Accepting New Patients doctors are accepting new patients or are limited to certain patients Foreign Language – this tells you if Spanish the provider speaks any languages other than English 1-855-852-7005 TTY users: 1-800-648-6056 or 711 The data in this directory is up-to-date as of October 20, 2015. The data listed in this directory is subject to change. If you have any questions about the status of a particular provider, please call Member Services at 1-855- 852-7005 (TTY: 1-800-648-6056 or 711). www.CareSource.com/KY Bienvenido ¡Bienvenido a Humana – CareSource®! Los médicos incluidos en este directorio están actualizados a la fecha indicada al final de la página. Siempre puede obtener la lista más actualizada en el sitio web de Humana - CareSource, en CareSource.com/KY. Si tiene preguntas o necesita ayuda, llame a Servicios para Afiliados al 1-855-852-7005 (TTY: 1-800- 648-6056 o 711), de lunes a viernes, de 7:00 a. m. a 7:00 p. m. hora estándar del este, Información de Contacto: Servicios para Miembros 1-855-852-7005 (TTY: 1-800-648-6056 or 711) Lunes – Viernes, 7 a.m. to 7 p.m. EST Cerramos en los siguientes días festivos: Día de Año Nuevo Día de los caídos (Memorial day) Día de la Independencia Día del Trabajo Día de Acción de Gracias Día después del Día de Acción de Gracias Noche antes de Navidad Día de Navidad Al final de la página (y en todas las páginas del directorio) - Centrado: El directorio está actualizado al 20 de octubre 2015. Los datos incluidos en este directorio están sujetos a cambios. Si tiene preguntas sobre el estado de un proveedor en particular, llame a Servicios para Afiliados al 1- 855-852-7005 (TTY: 1-800-648-6056 o 711). www.CareSource.com/KY Cómo usar el directorio de proveedores Este directorio de proveedores es su recurso. Úselo como ayuda para encontrar un Proveedor de atención primaria (Primary Care Provider, PCP) cerca de su hogar. Un PCP es el médico principal que le proporciona cuidados. Si no tiene un PCP o quiere cambiar de PCP, llame a Servicios para Afiliados al 1-855-852-7005 (TTY: 1-800-648-6056 o 711). Si tiene un problema para leer o entender la información en este directorio, Servicios para Afiliados puede leerle esta información en inglés. Ellos también pueden coordinar que se le lea el documento en otro idioma que no sea inglés. Es posible que se le traduzca por escrito. También se puede imprimir en otro formato si tiene problemas de visión. Los datos incluidos en esta lista están actualizados al 20 de octubre 2015. Revisamos y actualizamos los listados con frecuencia. Esto significa que lo que está impreso puede cambiar después de la impresión. Siempre debe llamar al proveedor para asegurarse de que la dirección esté actualizada. Si tiene preguntas, llame a Servicios para Afiliados de Humana - CareSource al 1-855-852-7005 (TTY: 1-800-648-6056 o 711). Cómo encontrar un proveedor Si necesita elegir un proveedor, elegir un nuevo médico o verificar la dirección o número de teléfono, esto es lo que debe hacer: 1. Encuentre el condado en el que vive. El directorio está organizado por nombre del condado en que vive. 2. Busque un proveedor o grupo que esté cerca de su hogar. Los médicos y grupos médicos se incluyen alfabéticamente por especialidad en cada condado. Al final de la página (y en todas las páginas del directorio) - Centrado: El directorio está actualizado al 20 de octubre 2015. Los datos incluidos en este directorio están sujetos a cambios. Si tiene preguntas sobre el estado de un proveedor en particular, llame a Servicios para Afiliados al 1- 855-852-7005 (TTY: 1-800-648-6056 o 711).