Infosys Annual Report 2014-15
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Annual Report 2014-15 Infosys Annual Report 2014-15 Narayana Murthy Nandan M. Nilekani S. Gopalakrishnan S. D. Shibulal A tribute to our founders K. Dinesh N. S. Raghavan Ashok Arora The year 2014 was a milestone in our Company's in the evolution of our Global Delivery Model, history, when we bid farewell to three of our and pioneered initiatives to expand our business founders who held executive positions in the portfolio with consulting services and intellectual Company during the year – Narayana Murthy, property creation. Earlier, as our Chief Operating S. Gopalakrishnan and S. D. Shibulal. Officer, he strengthened the Company's business model to cater to a broadening portfolio of Narayana Murthy stepped down as the Chairman services, expanded client relationships and scalable of the Board on October 10, 2014. His vision, operations. leadership and guidance have been an inspiration to Infosys, the Indian IT industry and an entire In October 2014, at an event to celebrate them generation of technology entrepreneurs. and the other founders — Nandan M. Nilekani, He propelled the Company into accomplishing K. Dinesh, N. S. Raghavan, and Ashok Arora — the many firsts and in setting industry benchmarks on Company and its well-wishers paid tribute to the several fronts. He espoused the highest level of founders’ bold vision, generosity of character and corporate governance standards that have defined phenomenal achievements, and thanked them Infosys over the years and made us a globally for laying the foundation of values that still drive respected corporation. Between June 2013 and us today. Although they are no longer a part of October 2014, he guided the Company through the day-to-day operations of the Company, we at a period of stabilization and leadership transition. Infosys are committed to continuing the journey that was started all those years ago. In the words S. Gopalakrishnan stepped down as Vice Chairman of John F. Kennedy, “As we express our gratitude, of the Board on October 10, 2014. Kris, as he we must never forget that the highest appreciation is popularly known, served the Company in is not to utter words but to live by them.” several capacities over the last 33 years. As the Chief Executive Officer between 2007 and 2011, In fiscal 2015, we also bid farewell to executive he steered the Company at a time when the world directors Srinath Batni and B. G. Srinivas, who were was faced with economic crises. Ranked as a global an integral part of the Infosys journey. thought leader, Kris has led the technological To these gentlemen and their families, on behalf evolution of the Company. of our employees and investors, we express our S. D. Shibulal stepped down as the Company's deepest appreciation and our fondest wishes for Chief Executive Officer on July 31, 2014. a bright future. Shibu, as he is fondly called, was instrumental A tribute to our founders Infosys Annual Report 2014-15 Dr. Vishal Sikka U. B. Pravin Rao Chief Executive Officer and Managing Director Chief Operating Officer and Whole-time Director Renew. New. Culture of Learning and Education The change from atoms When Dr. Negroponte made this observation more than 20 years ago, the digital revolution was in to bits is irrevocable and its infancy. Today, it is all around us, transforming unstoppable every industry and walk of life in a fundamental way. The transformation creates value by dissolving — Nicholas Negroponte, Being Digital, 1994 intermediary layers, and bringing intelligence and empowerment directly to the end-points. What this means for us is an unprecedented opportunity to renew businesses, and also to build completely new ones. Our corporate strategy focuses on both renew and new and we focus on how we are implementing these elements throughout this report. Renewal involves the re-thinking of existing business systems and processes by leveraging new technologies and platforms – such as cloud, Renew. New. – Culture of Learning and Education Infosys Annual Report 2014-15 Our culture of continuous learning and education is the fundamental enabler of our renew and new strategy mobility, analytics, and sensor networks. For us, artificial intelligence, big data and analytics, open it implies a need to renew existing service lines, source software, and a deep engagement with the such as consulting, business process management, start-up community. engineering services, application development Our culture of continuous learning and education and maintenance, infrastructure management, is the fundamental enabler of our renew and new testing services, digital services, and package strategy. Since its founding, Infosys has always implementation. These services have potential had a deep learning culture. This differentiated for significant renewal through automation, capability makes us uniquely equipped to embrace innovation and operational excellence. change, and to amplify and accelerate value New elements involve new ways of engaging with, creation for our clients and ourselves. and understanding customers – and exploring new markets and business models. This opens up opportunities for us to build strategic partnerships with clients, and co-create innovative solutions by leveraging the power of Design Thinking. It requires developing excellence in areas such as Renew. New. – Culture of Learning and Education Infosys Annual Report 2014-15 Renewing our core business Ravi Kumar S. Executive Vice President and Global Head of Delivery The renew and new strategy has been the solution involving new areas of Information fundamental axis around which we have Technology – Operation Technology (IT/OT), re-imagined all our core service lines. The goal is Internet of Things (IoT), big data and analytics. to enhance our competitive advantage to sharper Independent Validation Services : In today's service line differentiation. dynamic business world, the price of failure and, The most significant change made to renew the consequently, the price of rectification are going delivery organization is to restructure it around up exponentially. This means that verification and service line stacks globally. This will ensure clearer validation of products and services must upgrade accountability for differentiating our service lines and improve radically. Our Validation group is and thereby increase our market share. Here are investing in automation tools and developing a few examples on how we are renewing our a partner ecosystem. We are also operationalizing current services : innovative ideas, including crowd testing and machine learning-enabled automation. Cloud and Infrastructure : We have embraced extreme automation to significantly reduce Enterprise Intelligence : Business Intelligence (BI) total cost of ownership for our clients. Our deep today is no longer just a decision-making tool expertise in cloud services provides a compelling but a generator of deep insights for organizations Renew. New. – Culture of Learning and Education Infosys Annual Report 2014-15 We have restructured our delivery organization around service line stacks globally. This will ensure clearer accountability for differentiating our service lines and thereby increase Sudip Singh Vice President and our market share Head – Engineering Services to gain an edge in the digital economy. Our Engineering – a solution that has simplification business intelligence practice is embracing new and standardization, with a single source of technologies, offering real-time, in-memory engineering truth as its core. We have developed visualization, and predictive and cognitive knowledge-based engineering automation tools capabilities. that radically reduce the design development time. Our value engineering proposition enables The secret sauce in the successful transformation our clients to achieve target manufactured cost, of our core services is the continuous education of as against the target design cost. people working across the execution chain. Having trained more than 25,000 employees in Design These renewed offerings spring directly from our Thinking, we are witnessing its benefits already as investment in developing a learning culture in the we implement our Bringing Innovation Culture in unit. Our new Engineering Academy offers specific Every Project (BICEP) initiative. domain, technology and practical training to our 9,000-strong team. We have also benefited on this Renewal of our Engineering Services : front by working with start-ups in fiscal 2015. At Engineering Services, we are focusing on developing the gold standard for Systems Renew. New. – Culture of Learning and Education Infosys Annual Report 2014-15 Our consultants are partnering with clients to rapidly design business models, develop business Reshaping processes and adapt to technology footprints that consulting address the new reality Sanjay Purohit services Senior Vice President and Global Head – Consulting Transcend : We are helping our clients transcend the limitations of traditional software packages by combining new technologies, open source and start-up innovations with our core capabilities in Enterprise Resource Planning (ERP), digital, Consumer experience is evolving every day. Value analytics and organizational change. We are chains are getting disintermediated, computing leveraging our new platforms in this journey. capability is scaling, and new business models are taking root even before previous ones stabilize. Accelerate : The speed with which our clients To stay relevant, our clients need to develop new respond to new