IV&V Findings For Agency Response Date Action ID Date Status Type Description IV&V Recommendation Impact Owner/Responsibility Action Will Complete 1 42723 Open Risk There are two major customer facing and customerIdentify a contingency plan and timeframes High Project Manager WSDOT agrees with the assessment of risk associated 3/1/2018 service initiatives taking place within the to implement contingencies for the two with the planned schedules for the migration of the new Risk will be re- Washington State Department of Transportation; scenarios described: back office system and the start of tolled operations on assessed monthly. One is the start of tolled operations on the State the SR99 Tunnel. While the project team believes this Route 99 (SR 99) Tunnel and the other is • New BOS system does not meet the path forward provides for the greatest chance of WSDOT’s migration to the new Back Office Phase I go-live of December 1, 2018 success for both programs, we also recognize the risks System. Both of these highly visible events will be it presents and acknowledge that contingency plans taking place within months of each other. In order •SR 99 schedule is accelerated and in must be available in the event those risks are realized. for the new BOS project to be aligned with the SR operation prior to the late January 2019 To that end, the project team has worked together with 99 Tunnel’s scheduled go-live of late January date. the SR99 project team to ensure that budget will be 2019, the new BOS changed their initial and available to proceed with an SR99 Roadside Toll “single” go-live from July 2019 to December 1, System integration with the current back office system, 2018 thus reducing the original 24 months DDI in the event that either the new back office system is schedule to 17 months in addition to initiating a two unable to meet the planned schedule or if the SR99 phased approach to allow for adequate marketing Tunnel opening schedule is accelerated. Based on and new account generation of the SR 99. Phase 1 previous experience, it is understood that this will include deploying the production system with integration of the SR99 Roadside Toll System into the integration to the lane Systems at all Toll Facilities current back office system would take approximately 9 including the new State Route 99 Tunnel. months to complete. Therefore, a determination of Collecting Tolls for the State Route 99 Tunnel is whether to implement this contingency plan must be currently scheduled to begin on February 1, 2019. made by March of 2018. The project team feels that This leaves two months from the new BOS go-live by this date, we will have gained a much better to the collection of SR 99 tolls. This is an understanding of the progress and confidence in both aggressive schedule considering the nature of the new Back Office System schedule and the SR99 Post go-live that the project will likely experience. Tunnel Opening Schedule.