Graduate Opportunities Take the next step 03. What do we do? 16. THG Accelerator Programme Contents 04. Be Part of Our History 18. Marketing at THG 06. Our Global Presence 20. Ecommerce at THG

07. THG Ecosystem 21. PR & Communications at THG

08. Internships and 22. Finance at THG Graduate Opportunities 23. THG Ingenuity 10. How to Apply 25. Supply Chain, Logistics, 12. Take Control of Your Career Operations at THG

13. Technology at THG 27. FAQs What Do We Do?

THG is an end to end tech platform THG Ingenuity combines ecommerce specialising in taking brands direct to technology, hosting, translation, and a consumers across the globe, powered complete fulfilment infrastructure. The by THG Ingenuity. Home to brands platform continues to power THG’s $1.5bn including lookfantastic, Myprotein, annual turnover and now services a Glossybox and ESPA. We have more than growing portfolio of international retailers. 7,000 employees representing over 100 Whether you’re looking for a career in nationalities working across the globe. marketing, software engineering, supply chain or finance, we have a graduate role We are headquartered in , for you. UK, where we are currently building a landmark business campus that has Visit www.thg.com/graduates to capacity for more than 10,000 employees. find out more about THG and register your interest in our internships and graduate opportunities.

3 Be Part of Our History

2004 2005 2009 The Hut Group founded by Platform powers sites including Topped The Sunday Times Matt Moulding & John Gallemore. , and . Tech Track 100 league table.

Launched as a white label ecommerce provider.

2013 2012 2011 2010 Acquired Probikekit. Platform internationalization step change. Acquired Myprotein™. Acquired MyBag 155 integrated courier services, and lookfantastic®. 195 shipping destinations, 60 languages.

2014 2015 2016 2017 Construction started on Omega – Acquired six beauty brands Acquired IdealFit™, IdealShape® Acquired Hanger Seven & UK2. a one million square foot logistics including Illamasqua, and Hale Country Club and Spa. Platform rebranded as THG Ingenuity. and manufacturing facility. GLOSSYBOX and ESPA. Omega officially opened.

4 Be Part of Our History

2019 2018 Cont. 2018 Ingenuity Commercialisation - Rapid scaling Opened 800,000 sqft manufacturing and Investment in beauty innovation of THG SaaS Commerce division (Nestle, fulfilment facility in Poland. and Manufacturing. Johnson & Johnson and others). Won Queen’s Award for Enterprise in the Acquisition of Acheson & Acheson, International Trade category. a leading beauty product and development manufacturer.

2019 Cont. 2020 Started building THQ and THG ICON Agree partnership with Singapore Airlines – our $1bn office and studio space at to charter 100+ flights, and confirms plans Manchester Airport. to launch “THG Air”. Ingenuity signs £100m+ of partnerships with global beauty brands and beauty owners. Sales Surpass £1bn on Continued Profit Growth and Major Investment.

5 Our Global Presence AREA ONE AREA TWO AREA THREE AREA FOUR UK EU USA ROW We are a global company and We are currently building our our people reflect that. We have revolutionary headquarters, THQ, offices across the North West, and our state-of-the-art content from our innovative warehouse creation studio, ICON, Berlin - Germany Arizona Dehli - India space, Omega, near at Manchester Airport. Manchester Lisbon - Portugal Louisville - Kentucky Dubai - UAE to MediaCityUK, Manchester. Northwich Lviv - Ukraine Logan - Utah Hong Kong - Japan London Wroclaw - Poland Lindon - Utah Melbourne - Australia Farnham Stockholm - Sweden New York City Sydney - Australia Frome San Antonio - Texas Singapore Macclesfield 1 Los Angeles South Korea 3 Leeds 2 New Orleans Taiwan 4 Warrington 4

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6 THG Ecosystem BRANDS INGENUITY EXPERIENCE

THG has become one of the world’s largest online retailers in beauty and nutrition and hosts dozens of leading brands. Within each of the three divisions is a team of world-class talent, driving our full end-to-end service and powering THG’s success.

7 Internships and Graduate Opportunities

As we grow, we need a team of our technology experts, finding solutions encouraging our 22 million+ customers ambitious, hard-working and innovative to challenging problems and having a real to keep engaging with our brands. people to grow with us. We hire over impact from the start of their careers. 150 graduates each year, and they all Ecommerce: bring something unique to the table, THG Accelerator: Using analytics tools and our in-house no matter which team or division they We are passionate about investing in reporting platform, our traders gain an belong to. Through working together and future technology talent. We developed understanding of the customer journey learning from each other, they help to the Accelerator Programme – a six- and how to optimise sales, measure propel THG further, faster. month programme established to train performance, and define strategy. the next generation of innovators and OUR CORE GRADUATE entrepreneurs. ROLES ARE IN: Finance: Marketing: Our three-year Finance scheme aims Technology: to provide you with a varied and fulfilled We have specialist teams of marketing THG technology is led by world-class in-house training programme, developing professionals driving more than 700 talent who have built ground-breaking you into a confident and well-rounded million visits to our sites each year. They solutions and pioneered projects all over finance professional. are responsible for increasing sales and the world. Our graduates work alongside

8 OUR CORE GRADUATE ROLES ARE IN:

PR & Communications: strategic thinkers who connect our brands Internships: Our PR & Communications professionals to their customers worldwide. It has driven We offer 3-month, 6-month, and shape the way we communicate with our own growth, and now THG Ingenuity is 12-month internships in THG Technology, our customers, the media, suppliers, helping other global brands to evolve in the and 12-month internships in Marketing stakeholders and with each other. Our PR digital space too. across the Group. teams manage our brands’ public profiles Supply Chain, Logistics & Operations: Other: and communications, while the Internal Communications division focuses on Our Operations, Manufacturing, Supply We do offer other graduate roles keeping everyone in the Group informed Chain and Logistics teams ensure that throughout the year depending on and connected. our products are manufactured, stored, business need including Buying, picked, packed and distributed from our Merchandising, New Product THG Ingenuity: fulfilment centres in the most efficient Development and Compliance. way possible. They are responsible for These roles will be advertised on THG Ingenuity is a full ecommerce planning production, ordering raw materials, www.thg.com/careers. solution that powers our own brands and monitoring stock levels in all warehouses, third parties, from start to finish. The team organising transportation, and maintaining includes technology experts, creative supplier and partner relationships. minds, manufacturing experts, logistics teams, operations, marketing and

9 Applying for Applying for an internship or a role at THG graduate role in Technology:

OUR APPLICATION PROCESS APPLY ONLINE VARIES DEPENDING ON THE ROLE YOU’RE APPLYING FOR.

All of our graduate roles are advertised online at www.thg.com/careers. ONLINE TECHNICAL TEST

We are an equal opportunities employer and will provide reasonable adjustments to support you throughout the recruitment process. If you are PHONE INTERVIEW contacted by our Talent team for a phone interview or face-to-face meeting, please let them know what additional support you may need. TECHNICAL INTERVIEW

OFFER

10 Applying for the Marketing Applying for other Internship Programme: Graduate roles at THG

APPLY ONLINE AND COMPLETE APPLY ONLINE A THG MARKETING BRIEF

PHONE INTERVIEW ASSESSMENT DAY (INCLUDES FACE-TO-FACE PRESENTATION AND 1-1 INTERVIEWS)

ASSESSMENT CENTRE

OFFER

OFFER

11 Take Control of

Your Career INDUCTION WEEK: TECHNICAL SKILLS TRAINING: Meet your team, learn about your division, and Learn from our We’re committed to supporting reconnect with THG. industry-experts and your personal and professional understand your role in development throughout your career more depth. with us. You will have the freedom to manage your own career, as well as the tools, advice and support you need to succeed.

PROFESSIONAL SKILLS All of our graduates are enrolled GRADUATE onto an onboarding programme AMBASSADOR TRAINING: which is tailored to their role. PROGRAMME It includes professional skills training, Develop professional designed and delivered by our Enrol onto an optional skills that will help you to in-house Learning & Development Leadership & Development navigate our fast-paced, team, THG Academy, as well as Programme which will exciting environment. technical training which is delivered give you access to career by our experts. coaching, mentoring and additional training.

12 Technology at THG

WE OFFER INTERNSHIPS & GRADUATE ROLES IN:

Software Engineering User Experience (UX): Product Management: (front-end, back-end and full-stack): Our UX experts design and optimise Our Product Managers evaluate and Our Software Engineers are an integral the digital experience users have when determine what gets built and delivered part of THG. They get involved in engaging with THG’s internal systems or to our customers – they are the everything from scaling and customising external brands. intersection between business, our ecommerce platform to maintaining UX and technology. and improving our cloud-based warehouse Information/Cyber Security: management systems. Our Information Security specialists work across all areas of THG Technology to ensure our systems and processes are secure.

13 WE OFFER INTERNSHIPS & GRADUATE ROLES IN:

Data Science, Data Engineering & Networking & Infrastructure: Business Intelligence: Our Networking and Infrastructure team Our people work together to build a data manage a multi-national live environment platform that supports enterprise reporting across multiple data centres. They provide solutions; creating data-driven insights the services and support required to ensure and scalable business solutions through our technology teams have the software analysis, programming, and modelling and platforms they need readily available on our ecommerce platforms, warehouse at all times. systems and logistics. Project Management: Our Project Managers apply processes, methods, knowledge, skills and experience to help our technology teams deliver a broad range of projects across the business. WORKING IN TECHNOLOGY

29 75 23 data centres support our different global courier payment methods Working in Technology at THG has been websites with world-class services are integrated are used to process an incredible experience. Since we work with hardware to ensure our into our platform. customer purchases. data is safe and our in-house solutions for almost everything, I have websites are fast. had the opportunity to work on a wide variety of projects whilst learning about many different technologies. I was able to get stuck in straight away and given incremental responsibilities to 550+ 183 700 million help me grow professionally. technologists work on our international sites are annual visits are made to cutting-edge technology. supported by our tech THG operated websites. platform, THG Ingenuity.

STEWART WATSON 18 GRADUATE DATA SCIENTIST 47 140,000 cities from Sydney to San languages are available orders are processed Antonio are home to our on our sites. each day. offices and warehouses.

15 THG Accelerator Programme

The THG Accelerator programme is We are proud to have developed an aimed at university graduates from a in-house training programme that has non-computer science background who shown an encouraging 57% increase in want to pursue a career in technology. the number of females joining the STEM You don’t need to any prior technical industry over the past three years and experience; you just need a degree we are constantly striving to do more to and an aptitude for technology, diversify the industry. programming and data science. During the programme, you will Our Accelerator programme introduces learn about software engineering a wealth of diversity, experience and through a combination of academic knowledge to the Technology division and hands-on experience whilst and we recruit graduates from a range working alongside a faculty of academic of educational areas, including Maths, experts and THG technology gurus. Chemistry and Geography. Once you have completed the course and met the expected skill level, we will offer you a full-time role in one of our technology teams.

16 The Accelerator programme is an amazing opportunity You will learn programming You will learn computational thinking, for anyone who is looking to get into tech. fundamentals in Python, advanced Python, Java, and web object-oriented programming THG has a fast-paced working environment and development, data science, computer in Java and web development from the start you are given a lot of responsibility, architecture, and practical applications. including operating systems You will complete projects in small which is really exciting. Since joining the Accelerator and databases. programme two years ago with a background in groups, you will solve real business problems and you will work alongside Maths, I am now working in the Features team as a industry experts. Software Engineer and a Manager for two Graduates who have recently joined the company. I would recommend the Accelerator programme to Once you have completed anyone who is looking to get into tech. the 6-month training programme, you will transition into a full-time role in one of our technology teams and become a Graduate Software Engineer. JADE ELLIOT SOFTWARE ENGINEER

17 Marketing at THG

WE OFFER MARKETING GRADUATE ROLES ACROSS THE GROUP IN:

Pay Per Click (PPC): Affiliate Marketing: Our PPC Executives drive traffic to our Our Affiliate Executives work with websites by bidding for ad placements in external websites to generate sales a search engine’s results page. from affiliate links.

Search Engine Customer Relationship Social Media: Optimisation (SEO): Management (CRM): Our Social Media Executives construct engaging posts and interact with our Our SEO Executives increase the quality Our CRM Executives manage THG’s customers across our variety of social and quantity of traffic to our websites using interactions with customers and potential media channels for our brands. organic (non-paid) search engine results. customers via email, WhatsApp, SMS, and loyalty schemes.

18 WE OFFER MARKETING GRADUATE ROLES ACROSS THE GROUP IN:

I’m glad I chose to do my placement year at THG – I’ve had more exposure Content: and responsibility than I would have had at any other company. I’ve learnt Our Content Executives produce descriptive and captivating content for our sites, much more than I expected, both including blog posts and product reviews. professionally and personally, and what’s more, I’ve had a lot THG Marketing of fun doing it. Internship Programme: Our Marketing Internship programme provides second-year university students with an opportunity to complete two x 6-month rotations in Marketing teams (listed above) across the Group. REBECCA MOY BRAND INTERN

19 Ecommerce at THG I love working in the MP Apparel WORKING WITH A VARIETY OF TEAMS ACROSS THE DIVISION, Brand team. I joined the business OUR ECOMMERCE EXECUTIVES: because of its fast-paced nature and the infancy of the MP clothing brand, it’s great to be able to drive a brand’s direction from the ground Strategically plan and execute new Work with the Digital Marketing team up. THG is the perfect place to product launches, promotional events to identify new and innovative ways to kick-start a career by throwing and marketing plans drive traffic to the brands’ websites, as well as developing and improving traffic yourself in at the deep end. Monitor key site metrics from existing channels

Share valuable insights on consumer behaviour and trends using our in-house data and technology platform JAKE BIRD BRAND EXECUTIVE

20 Working in Internal Communications at PR & Communications at THG THG has allowed me to gain experience in so many different ways. I have developed my writing skills, as copywriting is a huge part of the role – from drafting technical pieces about Our PR teams shape the way we Our Internal Comms team are responsible complicated areas of the business to writing fun communicate with our customers, for keeping everyone in the company executing the global PR strategy for connected and up-to-date with the latest news articles for the company intranet. THG and our brands. They work alongside news. They create engaging content for In the first few months of working here I was various teams such as Brand, Content, our global network of 7,000 employees, given a lot of responsibility on a major project Social, Campaign and Digital to execute amplifying brand campaigns internally and 360 campaigns and increase brand creating content for The Globe, our internal within Internal Communications, which I never awareness amongst target audiences. communications platform. expected so soon. I’ve learned so much in my first six months here and I’m excited to see how much I grow over the next six months at THG.

BRYONY BLACK INTERNAL COMMUNICATIONS EXECUTIVE

21 Finance at THG As a finance graduate, it was important to me to know I’d be fully supported. THG stood out, Our three-year Finance scheme aims to All of our finance graduates are assigned not just because of its ambition provide you with a varied and fulfilled a dedicated mentor who supports their in-house training programme. development, both personally and and major growth, but I knew from professionally throughout the three years. meeting with senior members Over the course of the programme, you will They remain a constant point of contact of THG Finance I’d get that rotate through a minimum of four roles. You while our graduates rotate around THG’s support and more. can do six-month placements in Operations, finance function, offering advice and Finance, Central Finance, Transactional guidance where necessary. Finance and Group Finance, and a 12-month placement in a divisional finance team. We will also support you through your journey to becoming an ACA or CIMA qualified LUKE MILLS accountant by covering the cost of your FINANCE GRADUATE tuition and exam fees.

22 THG Ingenuity Create outstanding content that wins the hearts and minds of audiences, and gets people talking. A proven model for Initially developed to power ecommerce success, powered by data-driven, best-in-class our own brands, THG Ingenuity performance marketing. has been continually refined to facilitate sustainable growth Worldwide operations driven by on-the-ground logistics. and seamless expansion. Now A fully owned and managed global fulfilment infrastructure, operating 160+ localised from payments to courier. websites and shipping to 193 territories, THG has harnessed Researching, developing and producing products in our own the power of the Ingenuity manufacturing facilities. Pioneering product development and platform to set the standard for innovation, our manufacturing sites reinforce THG’s position as achieving sustainable global a fully integrated, global digital leader within the beauty and growth in the beauty, wellbeing, wellbeing sectors. and nutrition spaces.

24/7, worldwide operations providing the ability Today, THG sits on top of a to deliver quality translations at scale. Connecting consolidated and extensive to a global audience with localised communication that global network purposefully built mitigates cultural difference. for speed, scale, and security. That network is Ingenuity. Dedicated infrastructure with 29 global data centres, this is superior hosting that adapts & grows as brands do. No matter the scale or sector, it’s performance businesses can trust.

23 THG Ingenuity

To facilitate THG’s rapid growth, we need a Marketing: Ecommerce: team of technology experts, creative minds Our Marketing Executives are Our Ecommerce Executives and strategic thinkers to connect global responsible for creating memorable strategically plan and execute product brands to customers all over the world. marketing brand experiences for our launches, promotional events and clients’ customers. marketing plans. They share valuable WE OFFER GRADUATE ROLES IN: insights on customer behaviours and Data Science: Strategy: trends, and identify innovative ways to Our Data Scientists create data-driven drive traffic to websites. Our Strategy Executives work within the insights and scalable business solutions Strategy Team to build solutions that for our brands and our clients through Business Development: connect our brands, and our clients’ brands, analysis, programming and modelling, Our Business Development to customers across the globe. warehouse systems and logistics. Executives screen potential business opportunities, examine risks and Account Management: rewards, develop promotional Our Account Executives look after strategies, and carry out competitor the day-to-day operations of our analysis and market research. clients’ accounts.

24 Supply Chain, Logistics and Operations at THG

WE OFFER GRADUATE ROLES THROUGHOUT THE YEAR IN:

New Product Development: Procurement: Operations: This team develops ground-breaking This team negotiates with suppliers to This team ensures that the orders can be products to push THG into new markets, secure the best deals for raw materials, picked, packed and despatched from our and to reach and grow our customer base. new machinery, and kit for our warehouses warehouses efficiently. and for the supply of critical services. Compliance: Engineering: The Compliance team ensures our Logistics: The Engineering team plan products are compliant with the relevant To ensure our customers receive their and implement improvements and regulations in different markets, enabling us orders as efficiently as possible, our extensions for our existing manufacturing to expand into new territories and increase Logistics team source the best couriers and distribution centres. our global footprint. and negotiate the best prices and service.

25 WE OFFER GRADUATE ROLES THROUGHOUT THE YEAR IN:

Data Analysis: By analysing data from a range of sources and summarising key findings, our Data Analysts support all of the teams above and enable them to make informed decisions.

Supply Chain Planning: This team plans for the production of goods in our factories and places orders for raw materials. They also order stock from trusted third parties and ensure that we have a high degree of availability across our sites. FAQs

CAN I APPLY FOR MORE guidelines. There must also be a CAN I GET FEEDBACK ON MY THAN ONE ROLE? business need to sponsor someone CV/APPLICATION? Yes, you can apply for more than one of for the role. Unfortunately, we cannot Due to the high volume of applications our graduate roles. sponsor you for a Tier 2 VISA if you are we get, we cannot provide feedback on applying for our Finance scheme. CVs and applications. However, we will CAN I APPLY AGAIN IF I’M provide feedback if you are unsuccessful UNSUCCESSFUL? IS THERE AN at interview stage. APPLICATION DEADLINE? You cannot apply for the same graduate role if you have been unsuccessful. Yes, all our graduate vacancies will have DO YOU SPONSOR their deadline listed on the job advert. UNIVERSITY SOCIETIES? CAN I APPLY IF I’VE Yes, to enquire about sponsorship ALREADY GRADUATED? CAN SPECIAL ADJUSTMENTS opportunities please email Yes, you can apply for our graduate BE MADE FOR ME DURING THE RECRUITMENT PROCESS? [email protected] roles if you have graduated in the last two years. Yes, we are an equal opportunities I HAVEN’T HEARD BACK. employer and will provide reasonable HAVE I BEEN UNSUCCESSFUL? WHAT IS YOUR POLICY ON adjustments to support you throughout VISA SPONSORSHIP? Due to the high volume of applications the recruitment process. If you are we get, we cannot always respond contacted by our Talent team for We can sponsor you for a Tier 2 VISA, to every application. If you are a phone interview or face-to-face provided you and the role you’re unsuccessful, we still encourage you meeting, please let them know what applying for meet the minimum skills to apply again later in the year if we additional support you may need. requirement according to Home Office have vacancies available.

27 Connect with THG

Visit www.thg.com/graduates to register your interest in THG and be the first to find out about our internships and graduate roles.

If you have any questions about our graduate roles and internships, please email [email protected]. Please do not send your CV to this email address as all CVs will be reviewed through our careers page.

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