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TRAVELinc Memo 3 October 2017 1 India 2018 Earlybird TUE AMAZON 3 OCT Feel ALIVE at Sale 2018 RIO DE JANEIRO 2017 SOUTH IGUASSU FALLS Your personal magazine Your personal magazine ISSUE AMERICA’S MACHU PICCHU twice a week twice a week MEMO MEMO 1045 GALAPAGOS ISLANDS BEST BROKER BRAND BIG Exciting itineraries and great savings! 2014, 2015, 2016 5 0800 936 3998 [email protected] & 2017! Email: [email protected] Phone: 0800 131 900

Tailor-made packages to Payment card the Philippines security – take it seriously, says TAANZ The Travel Agents Association of New Zealand (TAANZ) is urging its members to take action now to comply with a global security standard to protect confidential payment card information against theft. 0800 240 915 IATA has set a date of 1 March for accredited [email protected] agents to achieve the Payment Card Industry Data Security Standards (PCI DSS). Exotic Holidays brings TAANZ president Andrew Bowman says Andrew Bowman Contacts are everything… you their latest collection there is some lobbying to have IATA ‘see reason’ on the time frame, but that said it is important that And this is the book that of authentic experiences agents take the subject seriously. in India, Bhutan, Nepal , ‘The deadline is five months away and it is probably a three gives you the contacts Sri Lanka and Maldives to four month process, so action is required now.’ you need. He says TAANZ will take a leadership role to ‘simplify New and popular programmes, • Airlines • Wholesalers what is a complicated subject’ and will work closely with • TAANZ Full Members special interest tours, maps helloworld, House of Travel and First Travel Group to do so. • TAANZ Approved Travel Brokers and more ‘This is actually part of a wider cyber space and data privacy • TAANZ Allied Members issue. It is good practice and we have to focus on it.’ • Tourism Offices and much more 0508 396 842 Leaders of brands in New Zealand say they are well on track [email protected] Order your personal copy now from [email protected] to have all their agents PCI compliant.

Contact Rob Beecher Allen Bell us for a 027 456 9905 027 459 3607 Join GTN for a new perspective confidential chat [email protected] [email protected] TRAVELinc Memo 3 October 2017 2 News Major events put the Taking a break spotlight on Japan at PATA event Intermediate-Senior With Japan playing host to some of the Travel Consultant Coffee break at the PATA Global world’s largest and most-talked about Insights Conference 2017 at SKYCITY Thinking of shifting to events over the next couple of years, the Auckland Convention Centre… New Plymouth – here is a chance….. Japan National Tourism Organisation is An incredibly exciting opportunity has arisen keen to get some information out to the for an experienced Intermediate-Senior market at PAICE this year. Travel Consultant to join our successful “Shop of Anna Black, Michelle Caldwell, Tourism Export the Year 2017”, Travelsmart New Plymouth. ‘As JNTO is relatively new to the Council; Jake Downing, Weta Workshop New Zealand market, we are excited to participate in PAICE to meet with local The successful candidate will have: buyers and get to know the movers and • NZ based Travel Industry experience. • A real passion for travel and customer service. shakers of New Zealand,’ says Toni • A proven sales record. Fan, media & marketing assistant • Attention to detail and accuracy. manager, JNTO. • Enjoy exceeding customer expectations. Japan is hosting a number of events • Have the ability to think outside the square, while going the extra mile. in the next few years, including the Joanna Garrie, Visit Victoria; Amanda Pearson and • An excellent grasp of IT and GDS applications Rugby World Cup in 2018, as well as the Monique Vallom, both Auckland Tourism, Events • Excellent time management skills and & Economic Development (ATEED); Wendy D’Arcy, 2020 Tokyo Olympics and Paralympics. Abercrombie and Kent Dan Penner, Viator; Geraldine McMillan, Real Journeys highly organised Fam says JNTO is looking to increase • Travel product knowledge and well-travelled • Ability to interact and engage with clients its promotions, especially in the New through your vibrant personality Zealand, to help provide more information • Most importantly, be a team player who is to travellers, and says PAICE gives the Longer haul, no hubs highly motivated to reap the rewards. organisation the opportunity to do so. More long, non stop flights to have a stop-over – like to ‘We would like buyers to know JNTO from A to B is where the future go shopping – but then that What’s on offer? • Potential to earn great money & be exists – we’re here to help provide lies for air travel, and it’s becomes a destination in its information and support those who are rewarded for your hard work driven by passenger demand, own right.’ • Educational leave to expand your travel selling Japan,’ says Fan. the PATA Global Insights Schubert says Boeing noticed knowledge & experience There has been an increasing number conference in Auckland heard the emerging trend of people • A professional workplace where fun & of Australians and Kiwis visiting Japan. late last week. wanting to go direct some 20 enjoyment are high on the priority list! There was an 18% year on year increase John Schubert, managing years ago. in visitors numbers for Australians, Apply in confidence now by forwarding your director – marketing Asia John Schuster ‘What is the limit for people CV along with a list of destinations you have and 14% increase for Kiwis for the 2016 Pacific and India with Boeing, in terms of just not wanting to travelled to, to [email protected] or call calendar year. says data shows people want to go fly that long? I don’t know. Obviously it 021 263 5985 or 06 757 5666 (business hours) • Read this story and more in the where they want, when they want and depends on the class they are travelling Only applicants with NZ residency or a upcoming PAICE Preview magazine, out they don’t want to go through a hub. in, but people generally want to get valid working visa will be considered. later this month. ‘Of course, there may be a reason there as quickly as they can.’ CLICK HERE to register. CALLCALL NOW NOW FEZ can arrange private & semi-private tours in the Balkans 05080508 396 396 842 842 www.exoticholidays.co.nzwww.exoticholidays.co.nz [email protected]@exotic.net.nz TRAVELinc Memo 3 October 2017 3 News

Russell Craig… Enable employees’ to take risks real travel still the future The best way company owners and that chat bot you can managers can prepare for the future is experiment and see how to enable their employees to experiment it can make a difference and take risks, says Pacific Asia Travel to your company.’ Association chief executive officer Dr Hardy says having Mario Hardy. machines, rather ‘Encourage their sense of curiosity than humans, handle Dr Mario Hardy and their desire to try things, with the mundane tasks and understanding they will fail a lot but also enquiries makes a lot sense. ‘This means VR important, but come up with ideas and possibilities for you can apply the skill sets of people to new things.’ tasks that are more productive. They not a replacement Hardy says chat bot technology could be using their time selling or Virtual reality will become an definitely has the potential to change and answering more complex enquiries. increasingly important sales tool for enhance the travel ad tourism sectors. ‘I am fascinated by chat bots as a travel professionals and is also likely to ‘There is a lot of chat bot technology technology. It will migrate soon to having add to the travel experience – but won’t out there that takes 15 to 20 minutes to the voice behind it, as opposed to typing, stop people from actually going places. get things started. The more you build you will actually be speaking.’ That’s the view of Russell Craig, national technology officer, Microsoft New Zealand. New brochure from THO ‘I see the two as being both/and, rather than either/or.’ Total Holiday Options highlights of the new Craig says that above all else has released a new brochure.’ human’s value being together. brochure. Global managing Khan points out that ‘Many of the reasons people travel director Amaan Khan THO is both the ground are not what technology would describes the brochure operator and destination provide a substitute for – not in the as a ‘wish list for those who management company. near future anyway. It is more likely are keen to explore culture, ‘So anything is possible,’ to add to things, to make the travel culinary, wellness and he adds. experience richer.’ golfing’ as well as ‘We are urging all In saying that, Craig feels other aspects of India, agencies to have a few technological advances may provide a Sri Lanka, Bhutan and copies of the new THO substitute for some business travel. Maldives.’ brochure and talk to ‘Meeting colleagues face to face has ‘A solo and small group us if they require any its place, but much can be done using tour to India and Sri Lanka, a women’s assistance on the destinations we technology to have a rich engagement getaway to India and family fun in cover,’ he says. with those people.’ India and Sri Lanka are among the www.totalholidayoptions.co.nz

Over 120 European destinations ... now that’s Wunderbar! TRAVELinc Memo 3 October 2017 4 New Zealand PRODUCT & WEBSITE Crowne Plaza Christchurch mixologists Crowne Plaza Christchurch has a team DEVELOPMENT of mixologists at its Social Wine Bar, Christchurch’s newest cocktail lounge. MANAGER The team is made up of manager Kolin Abassi along with Leo Bancale, and Corey Christchurch-based role Ellis. The bar boys all originate from long- standing hospitality backgrounds and Innovative Travel is an experienced Christchurch-based niche boutique tour Tourism New Zealand is also planning to run a award-winning restaurants from around second campaign focused on Northland and the globe. They are always on the company with a focus on FIT and Small another campaign in the South Island move competing in various mixologist Group Tours, on roads less travelled competitions globally. Crowne Plaza Christchurch Social Wine Bar cocktail Key responsibility for travel product Northland strives ‘Being a part of the opening of the alchemists (L-R) Leo Bancale, Corey Ellis and Kolin Social Wine Bar has meant I’ve had the Abassi development including: in campaign pilot • Ancient Kingdoms Middle East/ Tourism New Zealand says a recent pilot opportunity to put my own twist on the ‘The creative process with the mixology cocktail menu, giving it a little je ne sais was fun and something we’re all very Mediterranean & North Africa campaign to attract Australian travellers to • Innovative Travel Asia Northland has shown that regional dispersal quoi’, says Abassi. proud of.’ • Quality Control for all tours is possible through targeted marketing. ‘The pilot was the rst Tourism New • Manage website development Zealand campaign focused on a single Skyline’s Franz Josef Gondola project • Overall brochure design and production region to test whether we can inuence a As summer swings around, Skyline The ideal applicant will have: shift in travel patterns toward our less- Enterprises has announced that it’s • Practical travel experience in the Middle East/ visited regions,’ says Tourism New Zealand chief executive, Stephen England-Hall. looking further into its Franz Josef Mediterranean and Asia He says they are focused on Glacier Gondola project. • Tour writing experience encouraging more international visitors The company has been advancing • Ability to plan & execute strategies to the regions to share the economic extensive geotechnical surveys • Appropriate IT skills bene ts tourism delivers. to identify the best route for the • Experience in Website Development ‘The results of this test proved that yes positioning of gondola towers. • Familiar with Tourplan software we can and will be incorporated into Skyline is also working on a our future work, as well as shared with submission and application to allow Con dential applications to: industry to support theirs.’ the installation of the gondola under [email protected] Through a number of data sources, the Department of Conservation’s or call Robyn Galloway on 021 329 283 Tourism New Zealand tracked increases in Westland Tai Poutini National Park arrivals and spend into Northland from the Management Plan, which is currently Australian state of Victoria that outstripped Franz Josef could play home to a new under review by DoC and the West growth from the rest of Australia. tourist attraction Coast Tai Poutini Conservation Board. TRAVELinc Memo 3 October 2017 5 New Zealand – Australia Calling agent quiz champions Auckland, Welly & Destination NSW is inviting travel an intro fly with iFLY. agents to take part in some fast-paced With over 424,000 Kiwis visiting the Palmy Airports win Agent Quiz Event action in Wellington state each year, and worth over $479 This year’s New Zealand Airports and Christchurch 18 October and in million in travel, agents need to keep Association Awards saw Wellington, Auckland 19 October 2017. themselves up to date with what to Palmerston North and Auckland Airports Quiz questions are all based on offer their clients, according to take home prizes. Destination NSW’s latest Sydney in Destination NSW. Wellington Airport took home two Summer campaign, which encourages ‘Around 90% of our Kiwi visitors eat awards, claiming both the Community Kiwis to experience a wide range of out at restaurants and cafes, almost Engagement and Airline/Airport Sydney events and holiday options. As two-thirds go shopping for pleasure, Collaboration prizes, while Auckland Airport won the Infrastructure Project well as this there is a Sydney holiday and half of all Kiwi visitors spend time Award and Palmerston North Airport Sydney to play host to Lyuba, a 40,000 year-old up for grabs with two nights Sydney sightseeing. Come and learn what’s new baby wooly mammoth earned the Commercial Project Award. accommodation, tickets to an Opera in Sydney for dining and shopping.’ The awards were presented at a A mammoth Australia event such as Handa Opera Registrations are now open for the Mexican-themed event at Wellington’s event in Sydney on Sydney Harbour - La Boheme, Sydney in Summer Quiz Events. Teams The Boatshed on Thursday September Sydney BridgeClimb, OZ Whale Watch can be as big or small as agents like. 28, before an audience of over 100 The Australian Museum in Sydney Cruise, Shopper Hopper and Merlin www.travelinc.co.nz/content/ representatives from throughout New is bringing mammoths to life this Entertainment passes, Taronga Zoo images/2015/pdfs/dnsw-sydney-in- Zealand’s aviation sector. November in Mammoths – Giants of entry including wild ropes course, and summer-quiz-rego-form.pdf the Ice Age. Presented in partnership with Destination NSW, 17 November Stay near You’re invited to the Western Australia Roadshow 2017 will see the exhibition feature Lyuba, (pronounced Lee-OO-bah) – Lake Wakatipu a 40,000-year-old baby The Rees Lakeside Residences is near the woolly mammoth, discovered in shores of Lake Wakatipu and adjacent but 2007 by a Siberian herder and his separate from the main hotel building. The 164m, 3 bedroom, 3.5 bathroom two sons. villas oer lake and mountain views, and This will be the first time the near an ideal setting for families and multi- Fantastic WA travel prizes will be drawn at each event fully intact baby mammoth has generational groups looking for private been on display in the southern accommodation with space. Maximise your selling potential hemisphere. A personal travel curator meets clients at Please join us for a fun and informative workshop with Australia’s Coral Coast, Australia’s North West, Australia’s Golden Outback, Australia’s South West and Experience Perth Developed by the internationally the airport in a European vehicle, available renowned Field Museum in for private use throughout their stay. As a Auckland: 5.30-7.30 pm, Mon 13 Nov, Rydges Hotel Chicago, the exhibition also 24/7 contact, their Curator will be on hand Hamilton: 5.30-7.30 pm, Tues 14 Nov, Novotel Tainui Wellington: 5.30-7.30 pm, Wed 15 Nov, James Cook Hotel includes a collection of fossils, to provide everything to you, including Christchurch: 12.00-1.30 pm, Thurs 16 Nov, The George casts and cave drawings showing welcome drinks, luxury amenities and evidence of how early humans linen, fresh fruit, owers and bottled water, hunted and honoured these massive evening turndown service, and daily RSVP HERE creatures. servicing of your clients villa. TRAVELinc Memo 3 October 2017 6 Cruising

October is Cruise month o ers Aqua Mekong River Cruise One year until ‘cruise month’ Francis Travel Marketing has mega-liner sails New Zealand is preparing to enter a announced the following cruise deals holiday booking frenzy as part of Cruise Lines through Fiordland for CLIA from five different cruise lines. International Association’s (CLIA) annual Plan, The Majestic Princess arrives in With Holland America Line guests a Cruise Month promotion. New Zealand in 12 months. The get up to US$300 onboard spending The industry-wide promotion is the largest 143,000-tonne mega-liner will be the money per stateroom on select sailings cruise sale in the world with cruise lines largest Princess ship ever to sail in 28 March 2018 – 28 April 2019. This oering discounts to encourage holidaymakers New Zealand waters. deal excludes Grand Voyages and select to make their next holiday a cruise. At 330-metres long, the ship will 2018-2019 Maasdam sailings but is Plan a Cruise Month takes place each October sail through Fiordland on Sunday combinable with Explore4 and the with CLIA oces around the world working 30 September before docking in AU$999 Europe Air Offer. with CLIA accredited agents and CLIA member Dunedin, her first New Zealand port on cruise lines to promote cruise holidays. Ponant is offering EUR$200 onboard Great rates with Carnival Cruise Line spending money per person, excluding plus US$25 onboard spending money Monday 1 October. As part of a 13-night Ensuring October is becoming known as roundtrip voyage from Sydney, Majestic ‘cruise month’ down under, it also marks Free Ocean Voyages. The offer is pp (max US$50) applicable on all will travel from Dunedin through to the start of the cruise season with the rst combinable with all other Ponant deals. sailings until December 2018. Akaroa, Wellington, Tauranga, Auckland international ships arriving for the summer. Luftner Cruises have various Windstar Cruises are offering US$50 savings on its 2017 winter cruises. onboard spending money pp on select and Bay of Islands before heading back Classical Rhine 2 November 2017, sailings. to Sydney. Magic of Advent on the Danube 10 & Aqua Expeditions has US$2940pp ‘We know that New Zealanders love 11 December 17, Magic of Advent on on Aqua Mekong River Cruises. (Based to explore their own backyard and the the Rhine 10 December 17, Christmas on 7N, Design suite, 2nd deck). Cruise arrival of Majestic presents even more Cruise on the Danube, 22 December fare savings valid on Aqua Mekong opportunity for New Zealanders to see 2017, Christmas Cruise on the Rhine departures from 1 May to 27 July 2018. their country by sea,’ says Princess 22 December 17. www.francistravelmarketing.co.nz Cruises vice president Australia & New Zealand, Stuart Allison. Special rates on the Mekong – save up to US$2,940*pp Savings valid on Aqua Mekong departures Savings of from 01 May 2018 to 27 July 2018 US$2,940 based on • 3 Night Discovery Cruises from US$2,835pp saving US$1,215*pp 7-night • 4 Night Explorer Cruises from US$3,780pp saving US$US$1,620*pp itinerary in 7 Night Expedition Cruises from US$6,615pp saving US$2,835*pp Design Suite • second deck What’s Included: twin share. Meals onboard, non-alcoholic beverages, house wine and beer, shore Conditions excursions, bicycles, wi , laundry and group transfer to/from meeting points apply Click here Tel: 0800 422 784 or 09 444 2298 [email protected] for yer TRAVELinc Memo 3 October 2017 7 Asia 15% commission at CTS Tours We’re specialists and so much more To partner with early bird fares to Europe its website as well as tailor made stop overs. and to thank valued travel agents for the year, To nd the stop over deals to Beijing, Time is precious. Talk to real experts when it comes to your CTS Tours are oering 15% commission for Shanghai, Guangzhou, Chengdu, bookings made during the month of October Xian, Guilin, and Hong Kong visit clients’ needs in India, Sri Lanka, Myanmar and Maldives. 2018 on any CTS Tours stop over to China. www.ctstours.co.nz and click on This includes stop over packages listed on STOP OVERS. When you are talking with TOTAL HOLDAY OPTIONS you are dealing with the ground operator, the local Destination Travelport wins at TTG Travel Awards Management Company (DMC) AND the specialist. Travelport was awarded ‘Best GDS (Global of Travelport says, ‘this award is testament to Distribution System)’ at the 28th Annual our investment in innovation and customer TTG Travel Awards 2017 gala event, held at centric solutions. The Asia Paci c region the Centara Grand & Bangkok Convention continues to lead the growth for Travelport Centre in Thailand. This year marks the ninth globally, with our regional team constantly consecutive year Travelport has won this striving to deliver superior connectivity, accolade. richer content and relevant searches for our Mark Meehan, managing director Asia customers. We recognise the need to ensure Paci c, who accepted the award on behalf a frictionless travel experience for everyone.’

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www.stockgiant.net TRAVELinc Memo 3 October 2017 8 Asia

Sunita Narula dressed for New with Active Asia Korea self famil turns up special highlights the part in Korean out t Ana Mon is the new Exotic Holidays’ marketing manager Holiday Inn Resort & Suites. This is a sales and marketing Sunita Narula recently took a self famil to lovely quaint village, with cobblestoned executive at Active the Republic of Korea . walking paths, very safe & secure. The Asia, replacing Wendy ‘I met with a few local suppliers, one village also includes a Golf Club, Water Thomson who retired of whom would like to promote a tour to Park, Ski & Snowboard park, Alpine recently. New Zealanders and Australians – Love Coaster, Ski Jumping Tower and Sky Mon has been in Korea. Lounge.’ working in various ‘This tour would book up to 12 singles, Narula points out that the Olympic positions in the Ana Mon giving participants the opportunity to dates are 9 February – 25 February 2018. travel industry in meet a local Korean or maybe someone of Other places of interest were Sokcho Australia, Argentina and the Caribbean interest within the group. Tourist and Fish Market with stalls representing boutique hotels and other ‘That was a novel idea, I thought. selling fresh fish, dried fish and various sectors of the industry. Watch the space! styles of cooked fish, and Ojukheon ‘After a long break endeavouring in other ventures and travelling extensively in Asia Narula says she had the opportunity House. The latter is one of the oldest I came back to work in the industry,’ she says. to visit the The Alpensia Resort, official residential buildings in Korea and is In Active Asia, Mon will be responsible venue for PyeongChang 2018 Winter famous as the birthplace of Yulgok Yi, a South Korea is a good stopover for the overall direction of regional sales Olympics. famous scholar from Joseon Dynasty. destination on your way to Japan, and developing marketing strategies. ‘On site are two major hotel properties Anmok Port and Woljeongsa Temple at Philippines, China and further afield. – The Intercontinental Hotel & The Odaesan Mountain were other highlights. [email protected] Cruisey times in Asia Go Holidays has released its Princess Cruises Asia deals for cruise month. One of the deals is the Majestic Grand Asia 14 night cruise sails from Shanghai to Hakata, Busan, Hong Kong, Ho Chi Minh City and Bangkok, ending in Singapore. Cruises depart February 25 2018 with all main meals onboard included as well as port charges and government fees, prices starting at $1899 per person twin share. Another 2018 special, Grand Japan, Sapphire Princess will travel to Singapore in February 2018 encompasses Tokyo, Kushiro, Korsakov, Otaru, Hakodate, Ishinomaki, Akita, Busan For clients looking for something a and Kagoshima. little dierent, the Malaysia Peninsula and Starting at $3469 per person twin share, Indonesia 10 night cruise onboard Sapphire the cruise includes 16 nights onboard the Princess starts at $2279pp twin share. Diamond Princess, with main meals and The Sapphire will cruise roundtrip from entertainment on board included, as well as Singapore to Benoa, Kuala Lumpur, Penang port charges and government fees. and Phuket. TRAVELinc Memo 3 October 2017 9 Americas Hawaii stays humble, despite growth Hawaii’s Visitor Statistic Results for August 2017 revealed that visitor spending statewide is now at $11.34 billion and the state tax revenue generated by tourism is $1.32 billion. George D. Szigeti, president and CEO of the Hawaii Tourism Authority (HTA), says Hawaii’s tourism industry partners deserve a collective thank you for how Hawaii’s total visitors rose for August 2017 they continued to elevate Hawaii as a Journey to the Rocky Mountains premier destination experience in August. our State’s future well-being could be ‘The solid increases in visitor spending suddenly altered.’ The Rocky Mountaineer’s Peaks & incentive for agents who book a Rocky reported for all four major islands was a Visitors to the Hawaiian Islands spent Perks offer gives 2018 clients up to $800 Mountaineer journey before 30 November. notable highlight,’ he says. a total of $1.39 billion in August 2017, an per couple in added value to use towards Agents can go in the draw to win two ‘The natural disasters that struck Texas, increase of 6.1% compared to August 2016. hotel nights, dining, transfers, cruising GoldLeaf Service tickets on a two-day Louisiana, Florida, Puerto Rico and the Total visitor arrivals also rose 4.8% to and sightseeing. Rocky Mountaineer journey and each Caribbean Islands these past few weeks 818,581 visitors, marked by growth in The offer ends on 27 October 2017 booking made gives agents another entry remind us again that we can never take arrivals from both air service (+4.8% to and Adventure World is also offering an into the draw. tourism in Hawaii for granted, and that 815,949) and cruise ships (+39.8% to 2632).

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Your customers will enjoy dedicated check in & priority boarding, the most spacious leather seats and a Wander Wall to pick up in-flight snacks & drinks + a generous baggage allowance 2 x 23kg bags. For more information call or email NZ - PH 0800 359 847 [email protected] TRAVELinc Memo 3 October 2017 10 Europe – Airlines Air New Zealand – keeping things sustainable Air New Zealand has appointed British Founder and director of not-for-profit Trust (New Zealand) ecological economist Professor Tim Forum for the Future Sir Jonathon • Brian Pearce, chief economist, Jackson and leading carbon emissions Porritt heads up the panel, which International Air Transport Association Paci c Area Incentives & Conferences Expo policy specialist Dr Suzi Kerr to its comprises a number of New Zealand and (Switzerland) Sustainability Advisory Panel. international experts, including: • Dr Susanne Becken, director of Griffith Tuesday 14th November 2017 | 9am-4pm Air New Zealand chief executive officer, • Sir Jonathon Porritt, co-founder and Institute for Tourism and professor of SKYCITY Auckland Convention Centre Christopher Luxon, says the panel provides director, Forum for the Future (United Sustainable Tourism, Griffith University guidance and critique as the airline works Kingdom) (Australia) Work in a travel to embed sustainable growth, with the new • Dame Anne Salmond, New Zealand • Dr Tim Jackson, professor of Sustainable panellists bringing further expertise in anthropologist, writer and professor of Development at University of Surrey and management social, economic and environmental issues. Maori Studies, University of Auckland director of the Centre for the Understanding Air New Zealand’s Sustainability (New Zealand) of Sustainable Prosperity (United Kingdom) company? Advisory Panel will meet in Auckland • Sir Rob Fenwick CNZM, entrepreneur, • Dr Suzi Kerr, senior fellow at Motu and for the airline’s annual sustainability business person and conservationist, adjunct professor at Victoria University REGISTER NOW! breakfast event on Wednesday 4 October. chair of Predator Free NZ and The Kiwi (New Zealand)

International growth for Ireland, but neighbouring concerns arise Tourism Ireland has seen a 2.5% August period. The fall in the value growth in overseas visitors for of sterling has made holidays and January-August 2017. short breaks here more expensive Niall Gibbons, CEO of Tourism for British visitors and made Britain Ireland, says the figures confirm more affordable for visitors from that the country welcomed many of our top markets,’ Asia’s Boutique 6,714,600 overseas visitors during he says. the period January to August ‘Economic uncertainty is also Airline with FREE this year. making British travellers more For Australian and New Zealand cautious about their discretionary Boutique Lounges figures there aren’t specifics, but spending, which is impacting on travel numbers are up 6% year to date. to Ireland.’ However, the decline in visitor Tourism Ireland’s autumn campaign numbers from Britain, he says, is in full swing, aiming to promote late [email protected] continues to be a real concern. season holidays and boost travel into Ireland sees 2.5% visitor Bangkok Airways New Zealand growth for Jan-Aug 2017 ‘Down -7.1% for the January to the early part of 2018. [email protected]

Europe in Business Class on sale to 30 NOV. Contact your consolidator for full details. TRAVELinc Memo 3 October 2017 11 Paci c Islands Nanuku joins American Samoa 30 day Entry Permit Waiver Program American Samoa’s Government has to send the above documents to is collection put in place the American Samoa Entry [email protected]. Nanuku Auberge Resort has become a Permit Waiver Program (EPWP) allowing Citizens of the following countries are member of the Kiwi Collection, a collection citizens of selected countries to travel to eligible to travel to American Samoa of luxury hotels and resorts. American Samoa without obtaining an under the EPWP: Andorra, Australia, Marking the development, Nanuku entry permit for stays of 30 days or less Austria, Belgium, Brunei, Canada, Chile, Auberge Resort’s general manager Sascha for tourism and business purposes. Czech Republic, Denmark, Estonia, Hemmann says guests booking a standard To qualify, travellers must provide a Finland, France, Germany, Greece, room rate at the resort will receive an non-expired machine-readable passport Hungary, Iceland, Italy, Japan, Latvia, automatic room upgrade on arrival and that must be valid for at least six months Liechtenstein, Lithuania, Luxembourg, qualify for an 8am check in and late 6pm after their planned departure from Malta, Monaco, Netherlands, New check out. American Samoa, a confirmed roundtrip Zealand, Norway, Portugal, San Marino, The resort’s evolving guest activities ticket to point of origin or onward Singapore, Slovakia, Slovenia, South including overnight camping on the passage and a payment of Korea, Spain, Sweden, Switzerland, resort’s private island, tree top dining, food US$20 processing fee. The email address Taiwan and United Kingdom. safaris, ‘bilibili’ bamboo and white water rafting. Nanuku Auberge Resort’s on-site Fijian marine scientist, Kelly-Dawn Bentley updates and expands spearheads local and indigenous oerings Selling for guests including coral planting, reef popular guide for visitors conservation and Mangrove replanting. www.niueisland.com Niue Tourism says its popular Visitor Uluvehi Talava Arches Tauei Fupiu (fort) *not for Humu Island Matapa Chasm rental cars Retreat A5 Tours Sea Track Matapa Bar 4 Highest Point 69m HIKUTAVAKE Matapa The resort’s Adventure Kids’ Club PACIFIC Limu Pools Holiday Home OCEAN Namukulu Boat Ramp TOI Kaliki Lodge Namukulu Cottages & Spa CliŽtop Fale Vaipapahi Agricultural Farm Hio Beach Arrivals Guide has been updated Hio Café Palaha Cave Vanilla Tours Romance? Anaiki Motel Avaiki Cave Taoke Units Turtle Lodge encourages children to unplug from their Fonu Rentals Puluhiki Makefu Sea Track Ana Atua Cave Makapu Point MAKEFU BUSH RD Lialagi Accommodation

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BIKE TRACK BATHROOMS PICNIC AREA TOWN (with shopping centre, accommodation, tearooms & restaurant) www.niueisland.com expanded and updated information on This map is accurate at time of printing and subject to change tours, activities, dining options, ‘must see/dos’, general info, and cultural The popular Niue Map has also been guidelines. updated. A limited amount of the guides Both are available for download on are available from NZ trade www.niueisland.com (links are at representative Hogan & Associates. bottom left of page 1). digital

There’s more to do in Vanuatu TRAVELinc Memo 3 October 2017 12 Africa – News New itineraries Rwanda gorillas, Intrepid Travel Diversity in the for food lovers face of adversity – World Expeditions has a new series of gourmet-themed trips launching in 2018, Botswana ahead of with local chefs sharing their knowledge for the pack all things culture and culinary. Chobe Game Lodge in Botswana is a The ‘Food Lover’s Journeys’ range game lodge that’s run by 17 guides, all comprises of the following ve itineraries: of which are women. • Food Lover’s Peru with World It’s the first all-female guiding team Expeditions (13 days) launches in Africa, and it was also the country’s 15 October 2018. CLICK HERE for details. first ever national park. • Food Lover’s Japan with World Adventure World aims to highlight Expeditions (13 days) launches 8 October 2018. CLICK HERE for details. this diverse rarity, as guiding is generally • Food Lover’s South Africa with such a male dominated profession. World Expeditions (15 days) launches According to the tour company, 30 April 2018. CLICK HERE for details. in 2004 fewer than 10 guides in • Food Lover’s Vietnam with World Savings on gorilla experience Botswana were women, but today Expeditions (12 days) launches there are 50 with Chobe employing 8 September 2018. CLICK HERE for details. Intrepid Travel is offering up to 40% off Uganda and Rwanda, including a close one-third of this number. • Food Lover’s Morocco with World its remaining gorilla tours in 2017 with encounter with gorillas in Rwanda and The park also pays the women Expeditions (12 days) launches thousands of dollars of savings on offer the chance to spot the big five on safari in equally to their male counterparts in 1 October 2018. CLICK HERE for details. for last-minute travellers. Kenya and Uganda. the industry. There will also be four itineraries in October tours are priced from $2553* Departing 21 and 28 October 2017, According to the Chobe guides Europe – Catalonia, on Italy’s Francigena for a 16-day Gorillas and Game Parks offering savings of nearly $2000. themselves, as well as non-guiding Way, Camino in northern Spain, as well as overland adventure through Kenya, www.intrepidtravel.com/nz staff members, Botswana’s male the French Way of St James. guides excel at the thrill of the wildlife chase, while female guides are more Flight Centre’s debut TV show adept at focusing on the details. A new television travel show produced consists of 13, half-hour episodes, by Flight Centre has hit the screens in New highlighting the knowledge and passion for Zealand. travel through the eyes of the company’s The show, The 48 Hour Destination, takes travel experts. viewers to locations in the world, backed by The rst episode aired in New Zealand on advice from ighties across the globe. TVNZ’s channel 1 on Sunday 24 September Jodie Burnard, Flight Centre NZ general at 3:30pm and runs for another 12 weeks. French lunch manager marketing, says the programme CLICK HERE to watch the rst episode.

Book Ancient Kingdoms Holidays now. Guaranteed EB 2018 Small Group and Coach tour departures for Turkey, Egypt, Morocco, Israel & Jordan. Call 0508 100 111. TRAVELinc Memo 3 October 2017 13 News SQ sails into 70 Singapore Airlines hosted Kiwi travel trade to a 70th Anniversary celebration at the Royal New Zealand Yacht Squadron in Auckland late last week. EXPEDIA TAAP PACKAGES – Caroline Sue, Tali Abercromby, Singapore Airlines; Edith Carpenter, Planet Earth; Kate Lin, Singapore Dave Nicholson, Adventure World; this is not Airlines; Peter Carpenter, Planet Earth Jill Grant, A Walker’s World a splash, it’s your river of opportunity

Welcoming party at last night’s Singapore Airlines 70th Anniversary celebrations at the Royal New Zealand Yacht Squadron in Auckland… Donald Vanessa Parker, House of Travel; Malcolm MacLeod, Amit Saha, Eco Travels; Simon Turcotte, Serra-Stacey, Preeya Prakash, Ethan Abraham First Travel Group; Paula Kerr, Singapore Airlines Singapore Airlines; Brooke Jamieson, helloworld

Prizes to win, info to gather at WA event Travel agents and brokers are found anywhere else in Australia. • Australia’s Golden Outback being invited to a Western Australia Five regional tourism organisations (Kalgoorlie and Goldfields, Gascoyne roadshow that has the state well (RTOs) will be involved in the roadshow. and Murchison, Wheatbelt and Wave covered and that will visit four different These are: Rock, Esperance, Fitzgerald and New Zealand cities mid-November. • Experience Perth (key regions Nullabor); JOIN TODAY AT Each event will include Western include Perth, Fremantle, Swan Valley, • Australia’s North West (Broome, www.expedia.co.nz/taap Australian prize draws – details to Rottnest, Mandurah, Sunset Coast and Kimberley, Pilbara, Bungle Bungles, telephone come. Rockingham); Horizontal Falls); Kate Wright, manager New Zealand • Australia’s South West (Margaret River • Australia’s Coral Coast (Pinnacles, 0800 452 151 option 2 with Tourism Western Australia, says region, Geographe, Blackwood River Ningaloo Reef, Shark Bay and Monkey email extraordinary experiences can be found Valley, Southern Forests, Great Southern Mia, Kalbarri, Indian Ocean Drive). expedia-nz@ in WA – many of which can not be / Denmark / Albany); CLICK HERE for details. discovertheworld.co.nz TRAVELinc Memo 3 October 2017 14 News TAANZ travel awards: That’s a wrap The TAANZ National Travel Industry Awards The list of winners and extensive coverage momentous milestone.’ Renault Eurodrive which were held on Saturday night have of the event was released as a One Minute Simon McKearney, CEO at helloworld, Drive Europe in a brand new, again been hailed as a success by the wider Memo yesterday and can be found on the says the company was celebrating receving industry. Travelinc website. ve awards on the night – best wholesaler, tax-free Renault vehicle. TAANZ chief executive ocer Andrew www.travelinc.co.nz/content/ best broker, best rookie, best retail agency Olsen says the diverstiy and distribution of news/hot-o -the-press manager and best retail multi location. winners throughout the agency brands and Highlights included House of Travel being ‘These are a real credit to the talented the emergence of new supplier winners is announced as the best travel agency brand and passionate people in the helloworld testimony that competition to be an NTA for the fth year running, while Billy Ballentine group who have worked tirelessly to achieve winner continues to grow. from House of Travel Lakers (invercargill) took success in a brand that is only 18 months old. ‘We also had a few who have been on stage home the best travel consultant retail award. Of particular note was the win in the multi before and are building an impressive trophy Orbit World Travel was named best corporate location category with Sue and Paul Robinson, cabinet. To our new and repeat winners, and brand across multiple locations and Orbit who are new to travel and yet in a short space all the nalists, congratulations and well done. World Travel Wellington was highlighted as of time have opened three helloworld stores – TAANZ NTIA is the pinnacle of the standards the best corporate brand in a single location. Rolleston, Blenheim and Wanganui.’ Call 0800 609 207 we maintain and as an industry it’s very clear Paul Johnston from Orbit World Travel was Among other notable winners were NZ visit www.renaulteurodrive.co.nz we are in great shape. awarded best corporate travel consultant for Travel Brokers (best broker brand), Angela ‘Special mention must go to our sponsors the second year in a row. Bocock, NZ Travel Brokers (best young travel who generously contribute to make this event House of Travel CEO Mark O’Donnell says agency executive), Grant Avis, Gilpin (best travel possible. Our event needs a good crowd and this year marks 30 years of House of Travel, agency manager – corporate) and YOU Travel we thank all guests for coming together with which is an achievement in itself. ‘It is icing Ferrymead, best brand retail – single location. us on this special occasion and it must be said on the cake to win best retail travel agency CLICK HERE to see the full story and all the w having a great and respectful attitude.’ brand and best corporate brand during this pictures. SYDNEY SA visa easement HA says yes to QUIZ EVENTS When applying for a South African Visa, ‘at risk’ youths it is now possible to have a nominated person lodge the application in person It was all for a good cause WGN Breakfast Quiz 18 Oct with VFS Global in Auckland or Wellington when Hawaiian Airlines on your client’s behalf. auctioned off 500,000 CHC Quiz Night 18 Oct Clients must write a letter of authority HawaiianMiles at the TAANZ giving their nominated person permission Awards on Saturday night. AKL Quiz Night 19 Oct to submit an application on their behalf, The auction raised $7000 and state the reason why they are unable for at risk youths and the to attend themselves. successful bidder was Mark BE IN TO WIN The nominated person could be a friend, O’Donnell of House of CLICK HERE TO REGISTER family member or travel agent, and that Travel. It was the second person must lodge the application in person. time Hawaiian Airlines had There is still no facility for applications conducted the auction at the Mark O’Donnell, HOT; Raj Cotter, Project Yes; Russell Williss, via email, courier or mail. awards. Hawaiian Airlines TRAVELinc Memo 3 October 2017 15 News MYSTERY SPOT Rogue Pony coming to north Away to Africa A company that will specialise on Adventure World is inviting agents private tours via Wrangler jeep and a to attend its World and Wilderness convertible Mustang is launching in Safaris at one of two Auckland events Northland later this month. to hear about product updates and Rogue Pony has been set up by Africa trends. husband and wife duo Tui Slater and The events will be held in two Mark Williamson, both who have many Auckland locations – the Mary years in the tourism business in the Bay Thomas Centre in Takapuna at of Islands. 7.45am on Tuesday 17 October, and It has also engaged representative at Adventure World’s Eden Terrace company Exposure Down Under. headquarters at 131 New North Road Travel agents receive 10% commission Your personal magazine Your personal magazine at 7.45am on Wednesday 18 October. and are invitedtwice a weekto contact the company twice a week Wilderness Safaris offers luxury Can you solve if they wish to experienceMEMO a Tui Slater of Rogue Pony… launching withMEMO two Wrangler jeeps and Mustang convertible later this month safari experiences in eight African the latest mystery? complimentary ride. countries: Botswana, Namibia, Zambia, Reinga, Te Paki Sand Dunes, a café This week’s Mystery Spot is an Tailored tours are encouraged, but the South Africa, Malawi, Zimbabwe, lunch and more. easy one. Maybe you’ve been to this company has a number of suggestions Congo and Seychelles, promoting magnificent spot, or know someone from a two-hour cross country excursion Other options include an art tour ecotourism and conservation providing who has. that takes in local sights such as Waitangi through Opua, Kawakawa and Kerikeri the perfect accommodation option for Your personallookout magazine and Opua Forest kauri walk; around historical,Your personal local magazine and international If you know the answer, email it twice a week twice a week high-end bookings. through to a 10-hour Great Reinga Trek installations and galleries. MEMO to [email protected] MEMO CLICK HERE for details. with Mystery Spot in the subject that includes Whangaroa Harbour, Cape www.roguepony.co.nz line. And congratulations to Jane Hanson of YOU Travel Bethlehem who correctly identified last week’s Dream Cruises PEARL’s PEARLER Mystery Location as Athens, Greece. Your personal magazine Your personal magazine ontwice a weeksale A National Geographic book is twice a week ‘If the shoe fits now, what plan have Dream CruisesMEMO have announced MEMO heading your way, courtesy of Editorial: you decided on as you grow?’ Adventure World. a 50% sale on until 30 November [email protected]

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