Payment Card Security

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Email: [email protected] Phone: 0800 131 900 Tailor-made packages to Payment card the Philippines security – take it seriously, says TAANZ The Travel Agents Association of New Zealand (TAANZ) is urging its members to take action now to comply with a global security standard to protect confidential payment card information against theft. 0800 240 915 IATA has set a date of 1 March for accredited [email protected] agents to achieve the Payment Card Industry Data Security Standards (PCI DSS). Exotic Holidays brings TAANZ president Andrew Bowman says Andrew Bowman Contacts are everything… you their latest collection there is some lobbying to have IATA ‘see reason’ on the time frame, but that said it is important that And this is the book that of authentic experiences agents take the subject seriously. in India, Bhutan, Nepal , ‘The deadline is five months away and it is probably a three gives you the contacts Sri Lanka and Maldives to four month process, so action is required now.’ you need. He says TAANZ will take a leadership role to ‘simplify New and popular programmes, • Airlines • Wholesalers what is a complicated subject’ and will work closely with • TAANZ Full Members special interest tours, maps helloworld, House of Travel and First Travel Group to do so. • TAANZ Approved Travel Brokers and more ‘This is actually part of a wider cyber space and data privacy • TAANZ Allied Members issue. It is good practice and we have to focus on it.’ • Tourism Offices and much more 0508 396 842 Leaders of brands in New Zealand say they are well on track [email protected] Order your personal copy now from [email protected] to have all their agents PCI compliant. Contact Rob Beecher Allen Bell us for a 027 456 9905 027 459 3607 Join GTN for a new perspective confidential chat [email protected] [email protected] TRAVELinc Memo 3 October 2017 2 News Major events put the Taking a break spotlight on Japan at PATA event Intermediate-Senior With Japan playing host to some of the Travel Consultant Coffee break at the PATA Global world’s largest and most-talked about Insights Conference 2017 at SKYCITY Thinking of shifting to events over the next couple of years, the Auckland Convention Centre… New Plymouth – here is a chance….. Japan National Tourism Organisation is An incredibly exciting opportunity has arisen keen to get some information out to the for an experienced Intermediate-Senior market at PAICE this year. Travel Consultant to join our successful “Shop of Anna Black, Michelle Caldwell, Tourism Export the Year 2017”, Travelsmart New Plymouth. ‘As JNTO is relatively new to the Council; Jake Downing, Weta Workshop New Zealand market, we are excited to participate in PAICE to meet with local The successful candidate will have: buyers and get to know the movers and • NZ based Travel Industry experience. • A real passion for travel and customer service. shakers of New Zealand,’ says Toni • A proven sales record. Fan, media & marketing assistant • Attention to detail and accuracy. manager, JNTO. • Enjoy exceeding customer expectations. Japan is hosting a number of events • Have the ability to think outside the square, while going the extra mile. in the next few years, including the Joanna Garrie, Visit Victoria; Amanda Pearson and • An excellent grasp of IT and GDS applications Rugby World Cup in 2018, as well as the Monique Vallom, both Auckland Tourism, Events • Excellent time management skills and & Economic Development (ATEED); Wendy D’Arcy, 2020 Tokyo Olympics and Paralympics. Abercrombie and Kent Dan Penner, Viator; Geraldine McMillan, Real Journeys highly organised Fam says JNTO is looking to increase • Travel product knowledge and well-travelled • Ability to interact and engage with clients its promotions, especially in the New through your vibrant personality Zealand, to help provide more information • Most importantly, be a team player who is to travellers, and says PAICE gives the Longer haul, no hubs highly motivated to reap the rewards. organisation the opportunity to do so. More long, non stop flights to have a stop-over – like to ‘We would like buyers to know JNTO from A to B is where the future go shopping – but then that What’s on offer? • Potential to earn great money & be exists – we’re here to help provide lies for air travel, and it’s becomes a destination in its information and support those who are rewarded for your hard work driven by passenger demand, own right.’ • Educational leave to expand your travel selling Japan,’ says Fan. the PATA Global Insights Schubert says Boeing noticed knowledge & experience There has been an increasing number conference in Auckland heard the emerging trend of people • A professional workplace where fun & of Australians and Kiwis visiting Japan. late last week. wanting to go direct some 20 enjoyment are high on the priority list! There was an 18% year on year increase John Schubert, managing years ago. in visitors numbers for Australians, Apply in confidence now by forwarding your director – marketing Asia John Schuster ‘What is the limit for people CV along with a list of destinations you have and 14% increase for Kiwis for the 2016 Pacific and India with Boeing, in terms of just not wanting to travelled to, to [email protected] or call calendar year. says data shows people want to go fly that long? I don’t know. Obviously it 021 263 5985 or 06 757 5666 (business hours) • Read this story and more in the where they want, when they want and depends on the class they are travelling Only applicants with NZ residency or a upcoming PAICE Preview magazine, out they don’t want to go through a hub. in, but people generally want to get valid working visa will be considered. later this month. ‘Of course, there may be a reason there as quickly as they can.’ CLICK HERE to register. CALLCALL NOW NOW FEZ can arrange private & semi-private tours in the Balkans 05080508 396 396 842 842 www.exoticholidays.co.nzwww.exoticholidays.co.nz [email protected]@exotic.net.nz TRAVELinc Memo 3 October 2017 3 News Russell Craig… Enable employees’ to take risks real travel still the future The best way company owners and that chat bot you can managers can prepare for the future is experiment and see how to enable their employees to experiment it can make a difference and take risks, says Pacific Asia Travel to your company.’ Association chief executive officer Dr Hardy says having Mario Hardy. machines, rather ‘Encourage their sense of curiosity than humans, handle Dr Mario Hardy and their desire to try things, with the mundane tasks and understanding they will fail a lot but also enquiries makes a lot sense. ‘This means VR important, but come up with ideas and possibilities for you can apply the skill sets of people to new things.’ tasks that are more productive. They not a replacement Hardy says chat bot technology could be using their time selling or Virtual reality will become an definitely has the potential to change and answering more complex enquiries. increasingly important sales tool for enhance the travel ad tourism sectors. ‘I am fascinated by chat bots as a travel professionals and is also likely to ‘There is a lot of chat bot technology technology. It will migrate soon to having add to the travel experience – but won’t out there that takes 15 to 20 minutes to the voice behind it, as opposed to typing, stop people from actually going places. get things started. The more you build you will actually be speaking.’ That’s the view of Russell Craig, national technology officer, Microsoft New Zealand. New brochure from THO ‘I see the two as being both/and, rather than either/or.’ Total Holiday Options highlights of the new Craig says that above all else has released a new brochure.’ human’s value being together. brochure. Global managing Khan points out that ‘Many of the reasons people travel director Amaan Khan THO is both the ground are not what technology would describes the brochure operator and destination provide a substitute for – not in the as a ‘wish list for those who management company. near future anyway. It is more likely are keen to explore culture, ‘So anything is possible,’ to add to things, to make the travel culinary, wellness and he adds. experience richer.’ golfing’ as well as ‘We are urging all In saying that, Craig feels other aspects of India, agencies to have a few technological advances may provide a Sri Lanka, Bhutan and copies of the new THO substitute for some business travel. Maldives.’ brochure and talk to ‘Meeting colleagues face to face has ‘A solo and small group us if they require any its place, but much can be done using tour to India and Sri Lanka, a women’s assistance on the destinations we technology to have a rich engagement getaway to India and family fun in cover,’ he says.

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