Europe & Britain Know Before You Go A step by step guide to your Trafalgar trip. Your insider’s journey begins… Thank you for choosing Trafalgar to show you the insider’s view of Europe and Britain. A wealth of experience has taught us that your journey begins well before you leave home. So we have compiled this guide to provide you with as much information as possible to help you prepare for your travels. We look forward to welcoming you on the trip of a lifetime! Anne Hathaway's Cottage, Stratford-upon-Avon 2 Before you go… Travel Documents Airport Transfers in London A couple of weeks prior to your vacation you will receive your Transfers can be expensive, particularly between the airport Trafalgar wallet with your travel documents and literature. and your London hotel. But when you book your Trafalgar These documents are valuable and contain a wealth of advice vacation and take advantage of our land and air packages, and essential information to make your vacation as enjoyable we have included a FREE transfer to and from London’s as possible. Please read them carefully before your departure. airports* and your Trafalgar London hotel. Guests who have made their own flight arrangements may purchase transfers Passports and Visas at our specially negotiated group transfer rates from London’s You will require a passport valid for six months beyond the Heathrow* to the door of your Trafalgar London hotel: conclusion of your trip, with appropriate visas. Some itineraries $39 per person per single trip to/from Heathrow airport. may require multiple-entry visas for certain countries. You Trafalgar’s transfer terms and conditions: must contact your travel agent or applicable government 1. For included transfers: Your flights must be booked directly authorities to get the necessary documentation. It is the sole by Trafalgar no fewer than 21 days prior to departure. For responsibility of each guest to have a valid passport and chargeable transfers: Your Travel Agent provides detailed necessary visas, as well as to comply with entry, health or other flight information to rafalgarT no fewer than 21 days prior requirements of the countries visited. to departure. Once transfers are booked they cannot be changed. Travel Insurance 2. For London arrivals, you must stay at a London hotel Travel insurance is a must have! It is imperative that you take booked by Trafalgar on the night of arrival and the night out a comprehensive travel insurance policy that covers you prior to your departure date. the entire time you are away from home. Your policy should 3. Trafalgar only includes one inbound and one cover the following: outbound transfer. 4. In the event of flight delays outside of Trafalgar’s control, • Trip cancellation or curtailment the transfers will be deemed to be cancelled. • Loss or damage to property and baggage 5. All transfers are based on group transfers. No refund is • Loss of cash, traveler’s checks, etc. therefore available for missed transfers, or guests not using • Medical costs and personal accident this service. Don’t forget to pack a copy of your policy, contact phone 6. In the event of unforeseen events (such as road or rail works, numbers and instructions on how to claim in the unlikely event strikes or demonstrations), Trafalgar will not be responsible that it is necessary. for delayed or cancelled transfers. *Heathrow Airport: Guests will be picked up and dropped Airport Transfers in Europe off in time to meet all flights booked to/from London’s On many itineraries, we offer complimentary group arrival Heathrow Airport. transfers from the airport to your Trafalgar hotel at set times. *Gatwick Airport: Guests who have booked Trafalgar’s Land (Please check your relevant itinerary page in the brochure for and Air packages arriving at London’s Gatwick Airport are full details). If your flight times do not coincide with the shuttle provided with a Gatwick Express train voucher. The Gatwick bus transfer timings you may choose and book a private Express train journey from Gatwick Airport to London’s transfer. It is very important that your travel agent provides us Victoria Station takes 30 minutes. Guests then need to make with all your arrival and departure flight details and we must their way from Victoria Station to their Trafalgar hotel. be advised if your flight is changed for any reason. If we are not informed, no refund will be given for the cost of your taxi to the hotel. In the Eastern Mediterranean region Trafalgar is pleased to offer complimentary transfers at any time either on the first and last day of the vacation or on other days in conjunction with pre and post trip accommodations booked through Trafalgar. Flight timings must be provided to Trafalgar at least 21 days before flight departure. 3 Trafalgar’s Express Check-In Luggage Please register as soon as possible after making your booking. Luggage Allowance This is restricted to one large suitcase per By registering with Trafalgar’s Express Check-In, you are person with dimensions not exceeding ensuring we receive all the essential information we need to 30x19x10” (76x45x25 cm) and a maximum 30” better anticipate your needs while on your trip. weight of 50 lb (23 kg). Hotel porterage Other benefits include: of this luggage is included in your vacation price. • You won’t be required to show your passport at each hotel • Your Travel Director will have all your important details immediately 19” • You’ll receive useful information and tips before you go Hand Luggage and compelling offers from our partners Hand luggage should be one piece per It should take less than 10 minutes to register and you person and small enough to fit under your should have the following information ready: coach seat or on the small overhead shelf compartment. This is your responsibility and • Your booking number and last name should be carried on/off the coach with you. • The passport details of everyone on your booking Please note that luggage with an adjustable • The emergency contact details of your nominated person handle and wheels will not fit in the (should an unlikely event arise) overhead compartment of the coach and Please note, if you check in within 15 days of departure, we cannot be accepted as carry-on luggage. cannot guarantee your Travel Director will receive your details. In this instance, please print your completed registration Your understanding and cooperation is appreciated, particularly form and present it to your Travel Director at the start of your as it is necessary for your safety and comfort. If a second suitcase vacation. All of your details are kept secure. is carried, or if it exceeds the permitted weight and/or dimensions, a charge of €6/£5 per traveling day will be collected by your Travel 1. Go to www.trafalgar.com/express Director. Airlines may have additional restrictions and may impose 2. Enter your Booking No. and Last Name additional charges if you choose to check any baggage. Please contact your airline or refer to its website for detailed information 3. Answer all questions and click 'submit' regarding your airline’s checked baggage policies. Please note that airport porterage at the beginning and end of your guided vacation is not included. Loss or damage to luggage or any of your belongings is at your own risk, so please protect yourself with appropriate insurance. presents Packing Europe & Britain When traveling as a couple, pack each suitcase with day and evening clothing for each person, so that in the unlikely event one of your suitcases is mislaid on your flight, you’ll still be able to manage. Ensure that your personal and vacation details are written on a label inside each suitcase (including name, address, telephone number, departure and return flight details). Write only your name and destination address on outside labels. Make sure that your luggage is in good secure condition, and use a TSA approved lock for US security checkpoints. When carrying fragile items, use a rigid style suitcase for protection. Check-in only your own suitcases. Do not carry items packed by other people. Never accept packages or articles from anyone unknown to you to carry on board the aircraft. 4 There are strict airport security regulations on items that cards - one to carry, another to be locked in your hotel room may be carried on board aircraft such as liquids/gels and safe. Do not carry your social security number on you. metal objects. Please consult your airline or travel agent regarding these and other restricted items and how they must Health be displayed at airport security checkpoints. We suggest See individual country information for any specific health you pack only essential items for daytime use in your hand- requirements or recommendations. If you are on a regular baggage, both for your flight and while on the coach. For course of medication or there are medicines that particularly example, your camera, medicines, anything that you use suit you, we recommend that you bring an adequate supply frequently or is particularly valuable. Expensive jewelry, for your entire trip. Identical brands may not be available clothing, etc. should be left at home for your peace of mind. elsewhere, but also bring a copy of your prescription. Clothing & Footwear For easy access when traveling, please keep all your medication in your hand luggage, not in your suitcases. For information on suitable clothing and footwear, please Carry prescription drugs in their original package to avoid refer to the listings under each country. However, a general customs questions. We respectfully suggest older passengers tip would be to make sure you bring comfortable walking and those suffering from any existing medical conditions shoes as a number of cities in Europe are developing as should have a thorough check-up with their doctor prior to havens for pedestrians.