2015 Annual Report 2015 ANNUAL REPORT • PG
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keeping FAMILIES CLOSE 2015 annual report OUR MISSION LEADERSHIP Ronald McDonald House Charities® of Jacksonville supports the health and well-being of children by providing lodging and other services for critically ill, chronically ill and seriously ill children and their families. EXECUTIVE DIRECTOR OUR VISION Diane Boyle Ronald McDonald House Charities® of Jacksonville is prepared to serve the growing number BOARD OF DIRECTORS of children and families who continue to need our programs as the world-class pediatric services offered in Northeast Florida expand. President Jonathan Anderson Vice President Don Baldwin Treasurer Greg Holland Secretary Dr. Jerry Bridgham Amber Anthony Ross Berlin Josh Bryan Matt Connell Stephanie Cost 2016 ADVISORY BOARD RED SHOE CREW BOARD Chuck Divita John Duce Christopher Greene Chair Chair Bill Hardaker J.F. Bryan, IV Keifer O’Connor Michael Kendall Membership Chair Stuart Klein Pamela Chally, Ph.D. Jen Cortner Peter Kuchar Richard Danford, Jr., Ph.D. Mark Lamping Jay Demetree Social Chair Dave Mullins, Sr. Marcus E. Drewa Ashley Helmick Dr. Paul A. Pitel Linda DuBow Service Chair Shannon Farling Scott William W. Gay Jaimie Metcalf Jeron Stokes Joan Haskell Sharon Wamble-King Frances B. Kinne, Ph.D. Fries With That Wine Co-Chairs • PG. 3 REPORT ANNUAL 2015 Jeff Wyatt Robert E. Martin Herbert H. Peyton Nicole Bettis Mary Virginia Terry Jessica Pettry Delores Barr Weaver Communications Chair Karen Wolfson Jenny Sparks A LETTER FROM THE A LETTER FROM THE A LETTER FROM OUR ADVISORY BOARD BOARD OF DIRECTORS EXECUTIVE DIRECTOR J.F. BRYAN, IV JONATHAN ANDERSON Chair, Advisory Board President, Board of Directors “A place of hope and compassionate care. These are some of the many wishes shared by our families staying at the Ronald McDonald House and received in abundance.” During my 20 plus year association with It is always an honor to be associated with the Ronald Ronald McDonald House as a Board Member McDonald House of Jacksonville, but 2016 has proven to be of the Operating Board and as an Advisory the most eventful year for our house with the completion of Board Member, I have witnessed an amazing the largest expansion project in the House’s history. Our goal evolution of this critical service provider. was to support our mission and values while adding 26 new 2015 was a year marked by a bold new $12.5 building However, throughout this time our mission carried on. rooms, redesigning the entire functionality of the play room, As Jacksonville has grown as a leading medical kitchen, education room, chapel and of course our Nemours initiative by RMH to provide a new level of comfort and care With dozens of subcontractors and vendors on site daily we destination for children’s healthcare, so has Roof Top Garden. Imagine all of this construction while still for families seeking a place to stay while their child receives continued to provide the highest level of care. Transportation the demand for the Ronald McDonald House. focusing on our family’s comfort, medical needs and lodging medical treatment in Jacksonville. to the hospitals and airport continued without interruption, The rooms, meals, programs, caring staff and support. Our outstanding staff and the leadership of Diane families were welcomed and checked into their rooms as volunteers are needed now more than ever to Boyle have accomplished this unbelievable goal, thank you. accommodate the children and families seeking In January we kicked off the year with our groundbreaking we implored them to “pardon our dust”. So importantly, high quality pediatric care in our community. ceremony to begin the construction of our expanded RMH our volunteers helped us to welcome every family and provide We also need to recognize all of the big hearts and philanthropic character of the Jacksonville community. facility which provided 26 new bedroom suites and a Rooftop for them. When our kitchen shut down a special makeshift Today we have important partnerships With the dedicated support of individuals, corporations, Garden. Our much loved Family Kitchen was planned for kitchen was devised with microwaves and toaster ovens and with Wolfson Children’s Hospital, foundations, healthcare partners, board members, board renovation and a very special Volunteer Kitchen was designed our families pitched in to make it all work. We were all Nemours Children’s Specialty Care, advisory members and of our course our community we have to support the tremendous efforts by our volunteer groups who in it together. UF Health Jacksonville, Brooks Rehabilitation, just about achieved our goal of raising $12.5 million. and the UF Proton Therapy Institute. prepare dinner every night. By August our children signed a With our ability to help over 50 families at a time, the board steel beam that commemorated their stay at RMH which was Watching this construction day by day we knew that the The year of 2015 was a year of major has budgeted increased operating costs with the expectations hoisted into the rafters of the Stair Tower. A new playroom, bricks and mortar going up on the outside of the building milestones. We embarked on a $12.5M of maintaining the quality, intimacy and loving atmosphere living room, community room, loft and dining room were were only representative of what needed to happen inside. Capital Campaign and the construction and prior to expansion. The investments in our people, process designed and built. We were a beehive of activity. Our sights were set on completing our Strategic Plan that renovation of our 65,000 sq. ft house. It was and technology will deliver efficiencies never seen before a year of inspiring donors who supported and would provide a blueprint for the operation of the house allowing our associates to continue to share their warmth, encouraged our efforts to transform blueprints for the next five years. Our Board Members provided their support and caring hearts with our families on a larger family into reality. Old friends once again stood by atmosphere. As we look to the future, the organization will expertise and collaborated with the RMHC staff to produce a our side and supported our exciting project. now focus on a new goal and objective in fully funding plan that transitions our organization to meet the increasing New friends recognized the importance of an endowment over the next five years for the Ronald needs and demands of a larger operation. Today we have a our mission and joined our ranks. To all we McDonald House of Jacksonville. This new initiative will Strategic Plan that will guide us financially and operationally are grateful and look forward to a future of completely anchor the legacy of prior and future generations, DIANE BOYLE working together and serving the many into the future. as the House will be self-sustaining from an operating cost Executive Director families who will always need us. perspective. It will be yet another positive contribution the Jacksonville community delivers for our children and This extraordinary year was made possible by the generous When we open our doors in the Fall of 2016 grandchildren and generations to come. outpouring of love and support from all of you. It is with it will be a new era for the Ronald McDonald heartfelt gratitude we say “thank you” for all that you have House. The bricks and mortar on the exterior It has been an honor, blessing and privilege to serve the are representative of the transformation that contributed to our mission. Without you, it was just a dream Ronald McDonald House of Jacksonville. I want to thank the • PG. 5 REPORT ANNUAL 2015 has taken place inside. We are prepared and a plan for the future. With your help that dream built one board, Diane Boyle, Greg Holland, Jerry Bridgham, M.D., for our increased number of families and Don Baldwin and our Advisory Council for the incredible of the finest Ronald McDonald Houses in the global system meeting the needs of our families. Our vision of support, advice and guidance toward success. prepared to provide lodging and comfort for all children and providing a very special place for all families their families who need medical treatment in Jacksonville. who need to come to Jacksonville for pediatric treatment will be fulfilled. Thank you for your continued support and generosity! OUR PROGRAMS FAST FACTS 16,361 FAMILIES TRAVELED FROM TOTAL HOURS 21 US STATES AND 15 VOLUNTEERED FOREIGN COUNTRIES RONALD MCDONALD HOUSE OVER 25,000 VISITORS WERE SERVED IN THE RONALD MCDONALD HOUSE FAMILY ROOM AT WOLFSON CHILDREN’S HOSPITAL The House provides lodging, food, transportation and support to parents and siblings during their stay. We also have a special staff member, a trained facility dog named Reed, who provides loving therapy and comfort to the families. We support five healthcare partners in Jacksonville including Wolfson Children’s Hospital, Nemours Children’s Specialty Care, UF Health Proton Therapy Institute, UF Health Jacksonville and Brooks Rehabilitation. The House allows families to stay together and close to their children during a very trying time. THE RONALD MCDONALD FAMILY ROOM SERVED AND DELIVERED OUR VAN MADE OUR MISSION TO Our Ronald McDonald Family Room located in Wolfson Children’s Hospital has been serving and supporting Northeast Florida families since 1993. Visitors to the Family Room are greeted by RMHC of Jacksonville volunteers who offer snacks, coffee, 1,769 support and a listening ear. These dedicated volunteers also help answer any questions families may have about the local area, FAMILIES THROUGHOUT hospital contacts or directions. OUR CONSTRUCTION TRIPS & DRIVES Since 1988, Ronald McDonald House Charities® of Jacksonville has provided a “home away from home” TOP 3 DIAGNOSES: ONCOLOGY, CARDIOLOGY, AND PREMATURE BIRTH for families who travel to Jacksonville during their child’s We are grateful for the support from the community that allows illness and injury.