powering the ROC

Telenor Interconnect Success story

New functionality has been implemented and I think that the system is very well prepared for the future to cope with developments such as IP

Harry Moen Manager Operations Interconnect, Billing,

www.subex.com powering the ROC www.subex.com

About Telenor Headquartered in , , Telenor is an international provider of highquality , data and media communication services. Telenor is one of Norway’s largest companies with revenues in 2007 of approximately 105 billion and a work force of 35,800.

Issue The Norwegian telecoms market was liberalised in January 1998. Telenor began to look for an interconnect billing solution in 1996 due to awareness of the opportunities and challenges relating to liberalisation. Telenor required a system which could identify, process and store the CDRs (call detail records) relating to calls entering, leaving or transiting its network.

Solution Telenor was looking for a high-quality and reliable system to meet requirements de ned around the following criteria: Data - volume scalability, resilience and operability Audit and Integrity - accuracy, ability to meet regulatory requirements and prove regulatory compliance Flexibility - adaptable, maintainable, evolving with market and future needs Speed of environmental change - number of new entrants, rapid delivery, easy to use, introduction of new products and services

Taking all these factors into consideration, and after an exhaustive series of supplier visits and detailed comparisons, Telenor selected Subex ROC® Partner Settlement as the basis for its interconnect billing solution. Subex ROC Partner Settlement provided Telenor with capabilities to analyse call data, bill more accurately and to verify interconnect telephony trac between themselves and other operators. It enabled them to produce itemised CDRs for each individual interconnect call there by producing more accurate and exible charging and pricing regimes. Harry Moen, head of interconnect billing at Telenor, commented: “The nal decision was based on the fullness of ROC Partner Settlement’s functionality, Subex’s experience in the interconnect area and Telenor’s belief in subex’s ability to deliver on time and within budget.” The solution formed the basis of BICO, Telenor’s interconnect billing solution.

Bene ts Subex ROC Partner Settlement has consistently proven itself at Telenor over many years. The success of the solution was demonstrated in 2000 when Telenor’s mobile operation, Telenor Mobil, selected Subex ROC Partner Settlement as its interconnect billing solution. Subex ROC Partner Settlement was deployed for Telenor Mobil on the same hardware platform as BICO, resulting in reduced IT costs for the Telenor Group. Since initial implementation, the volume of records processed by the ROC Partner Settlement had risen to over 25 million CDRs per day.The integrity of the Subex ROC Partner Settlement was summed up by Harry Moen when he explained, “some of our (Telenor’s) competitors have chosen not to establish their own IT system for interconnect. They trust our system so well that they buy the reports they need for invoicing from us!”

The nal decision was based on the fullness of ROC Partner Settlement’s functionality, Subex’s experience in the interconnect area and Telenor’s belief in Subex’s ability to deliver on time and within budget. Harry Moen Manager Operations Interconnect, Billing, Telenor

02 © Subex Limited About Subex Subex Limited is a leading global provider of Business Support Systems (BSS) that empowers communications service providers (CSPs) to achieve competitive advantage through Business Optimization - thereby enabling them to improve their operational eciency to deliver enhanced service experiences to subscribers.

The company pioneered the concept of a Revenue Operations Center (ROC®) – a centralized approach that sustains pro table growth and nancial health through coordinated operational control. Subex's product portfolio powers the ROC and its best-in-class solutions such as revenue assurance, fraud management, credit risk management, cost management, route optimization, data integrity management and interconnect / inter-party settlement.

Subex also oers a scalable Managed Services program and has been the market leader in Business optimization for four consecutive years according to Analysys Mason (2007, 2008, 2009 & 2010). Business optimisation includes fraud, revenue assurance, analytics, cost management and credit risk management. Subex has been awarded the Global Telecoms Business Innovation Award 2011 along with for the industry’s rst successful Risk Reward Sharing model for Fraud Management

Subex's customers include 28 of top 50 operators worldwide* and 33 of the ’s 50 biggest# telecommunications service providers. The company has more than 300 installations across 70 countries.

*GTB Carrier Guide, 2011 #Forbes’ Global 2000 list, 2011

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