Jul/Aug 2018 #GettingBusinessDone gatwickdiamondbusiness.com

Design By Sponsored By JEREMY’S JOTTINGS

Mixed emotions as I’m sad, proud and excited. and delivered the Business Awards and, I firmly believe, we Sad to be leaving an organisation that have created thousands of opportunities has been a major part of my life for 14 for businesses to connect and grow. years in this century and 6 years in the last! It has been an honour to work with so We’ve also lobbied and pressed on many many outstanding businesses and other issues to support the area and gdb is organisations that make up the Gatwick now the respected and informed voice of Diamond and beyond. business in the region.

Proud to see the evolution from a I’m sure that the next Chief Executive relatively small & parochial networking will face challenges as well as welcome group that delivered 10 events in my opportunities and will continue to deliver first year, with around 150 members and for the membership and for the wider a turnover of c£80,000. Today, a team Gatwick Diamond Region. As for me, I’ll of six are delivering in the region of 100 still be in the area and hope to catch up at events to over 450 members and turnover some point in the future exceeds £500,000. Every one of ‘Jeremy’s Jottings’ has closed And, of course, I’m excited for what is to with ‘I look forward to working with you’. come for both gdb and for me. But this time I’d like to say ‘I’ve enjoyed After 14 years the time is right for a working with you’ new custodian of gdb. The organisation So Long, Farewell has a fantastic team and we are in the Auf Wiedersehen, Goodbye strongest position I can think of across Adieu, adieu, to you & you & you the past 65 years.

It is with very mixed emotions that, after Across the years I’ve worked with 8 14 years & around 80 editions, I write Chairmen, we’ve held 98 Executive my final ‘Jeremy’s Jottings’ in the gdb Council Meetings, 15 AGMs and hundreds Magazine, the Source. of networking and learning events, created

Chairman’s Column

My two-year term as Chairman comes to So we will develop the new business plan, for an end shortly, though I’m very pleased to 2023 when gdb celebrates its 70th anniversary! say I am continuing for another term. We’ve achieved so much in this time, but always so We’ll be doing this with a new Chief Executive many more possibilities! as, after 14 years, Jeremy is moving on. We’re planning the transition period to We held a strategy session recently for the ensure gdb continues to run smoothly. gdb Executive - we looked at how we work now, what are our challenges & opportunities. It has been a great 14 years and I’m so pleased with how gdb has become such a We know we do networking well - building well-recognised and respected organisation. business relationships. We’ll do more of the I am sure you will join me in wishing Jeremy same & also try different approaches, to get all the very best! all members working together. Over the last couple of years we have made Representing our members, we are the voice real progress with a great team in place, a of business in the region. We will continue to dynamic membership, as well as more varied work with other bodies (e.g. BEIS, C2C, GDI) and valued services. to contribute to economic strategies. The new gdb Chief Executive... could it be you? As in all things, communication is key. We’ll Details & job description are on the website plan targeted regional & national promotions. - applications by CV by 16th July. Or if you We will connect members, for collaborations know someone who’d be great for the role, & partnership working. We will share info please do pass this info on to them. amongst the membership so we all benefit. We look forward to the next exciting stage Anya Ledwith At our next session, the Executive will of gdb’s growth. Eshcon Ltd explore further how gdb can contribute to issues such as workspace, skills, transport & [email protected] funding, plus work-life balance, environment www.eshcon.co.uk/gdb & the out-commute. 2 gatwickdiamondbusiness.com GDB

21st November 2018 THE ARORA HOTEL,

Don’t just Meet the Buyers get yourself connected

The Gatwick Diamond Meet the Buyers Programme brings together Buyers and Suppliers to help each other grow their businesses.

For Buyers, you will have the opportunity For Suppliers, you will be able to access the to meet new Suppliers of the products and kind of businesses you simply cannot reach services you need as well as explore ways elsewhere, with face to face meetings with to solve your procurement issues. their procurement professionals.

From June 2018, there will be a programme of free Seminars to help you understand how to engage with Public Sector and large businesses that are seeking new suppliers as well as improve your general sales processes.

t: 01293 813889 e: [email protected] www.GatwickDiamondMeettheBuyers.com @GDMeettheBuyers

Sponsored by

the Source - Jul/Aug 2018 3 gdb gdb Charity Challenge 2018 & Raffle Raises Thousands for Charity

The gdb Charity Challenge took place at raising awareness for their charity. Charity, Sussex Wildlife Trust, Young Enterprise, The South of England Event Centre on After using all that energy on the 'It's a Young Epilepsy, Mediation Service 10th May 2018. The teams met for a fun knockout' events, participants enjoyed a filled afternoon of fully supervised 'It's a delicious 2 course alfresco Paella dinner and Many thanks to everyone who gave their Knockout' events.Teams included: 4D Data canapé desserts, courtesy of Paella Fella. support with special mention to our raffle Centres, B&CE, The People’s Pension, 2 prize donators Canon UK, Porsche Centre teams from Chestnut Tree House Children’s To add to all the fun, tickets for the gdb Mid Sussex, South Lodge Hotel, British Hospice, DMH Stallard LLP, Driver Hire charity raffle were on sale from early this Airways i360, Hilton London Gatwick, Gatwick Gatwick, Gatwick Express, Kingston Smith year. Top prizes included a Canon SX620 HS Footgolf, Brighton Harbour Hotel, Crawley LLP, Kreston Reeves, McCrudden Training, Powershot, Half Day Driving Experience at Town Football Club, Hartsfield Manor, Natwest, Porsche Centre Mid-Sussex, Porsche Experience Centre and many more! Holiday Inn , The Old Ship Richard Place Dobson and Storm12. Hotel Brighton, The ; ABC All of this in aid of the following charities: Eventsafe for providing first aid cover; Sussex The event was a great team building activity Chestnut Tree House, Dame Vera Lynn Promotions for sponsoring the gdb team attire for colleagues, clients and new contacts to Children's Charity, Golden Lion Childrens and LPG Photographic for the photography. build stronger relationships. The gdb Charities Trust, Kent Sussex & Surrey Air Ambulance, were out in force with an ‘on the day’ raffle and NSPCC, The Olive Tree Cancer support Centre, A grand total of £4,070 was raised for our tuck shop, whilst cheering the teams on and Rockinghorse, St Catherine's Hospice, SASH member charities.

‘I Need A …’ Noticeboard Leads to Charity Challenge Success!

You may have read recently about this year’s the members meeting, handed it to Mandi and, hugely successful Charity Challenge, which shortly afterwards, received an email from Jim raised thousands of pounds for local Charity. at printing.com, offering to help.” This year, the group made use of the ‘I Need A …’ initiative to enlist the help of another A brief email conversation led to the design gdb member - printing.com. and print of the 2m x 1m vinyl banner you can see pictured, which was up at the venue just “We needed a large, printed banner at the two weeks later. venue, advertising the Charity Challenge to the general public, in the weeks leading up to “It’s great that the gdb team makes such The ‘I Need A …’ noticeboard is available the event,” said Nick Handley, of West Sussex an effort to bring members together in this at every members meeting, and the gdb Mediation Service. “I thought, ‘what better way way,” commented Jim Bolt, of printing.com. team are always available to help make the to get one printed than by looking amongst the “When members support other members connections. If you’d like to find out more gdb membership?’ The process was so simple; like this, the whole of gdb benefits through about this particular project, contact Jim on I just filled in the ‘I Need A …’ request form at their successes.” [email protected].

Kreston Reeves – your partner in business

The demands and needs of businesses, their businesses looking to raise funds, merge or and transaction support teams. Over his career owners and senior management teams are sell up. International investment also remains Jack has concentrated on SME and mid- constantly changing. Opportunities are created strong and continues to drive activity. market clients and has major achievements by new and emerging technologies and changing in developing business in both the South East political landscapes. In June, Kreston Reeves further strengthened of England and East and South East Asia. His its corporate finance offering merging with international exposure and global contact Successful businesses need successful advisers Surrey-based corporate finance boutique network complements the firm’s work with its that understand these challenges and can bring SamCorp and appointing Jack Clipsham as partners in the Kreston International network. experience, insight and expertise to a business Corporate Finance Partner. at a time when it is needed most. That is where The team will work alongside businesses in Sussex Kreston Reeves can help. SamCorp directors Peter Samuels and Darren and across London and the South East who wish to Hurdle have moved into the Kreston Reeves raise funds, acquire businesses or to sell, as well as Kreston Reeves is firmly rooted in Gatwick, Gatwick office on the Estate. overseas businesses looking to invest into the region. supported by offices across Sussex, Kent and SamCorp’s team have been behind some of the London. It offers businesses in the region the highest profile company sales and acquisitions in These developments continue the expansion full range of support they need, whether audit the South East over the past two decades. Peter of Kreston Reeves to create one of the most and accounts, payroll, VAT and tax, online won the Dealmaker of the Year 2018 Award in experienced accountancy and business accounting, restructuring, valuations and the Insider South East Dealmakers Awards. advisory firms in London and the South East. wealth planning for business owners. For accountancy, business advisory or financial Jack Clipsham is an experienced Corporate services, please contact Paul Roe, Partner at The demand for corporate finance support in Finance Partner with a track record of Kreston Reeves, [email protected], and around Gatwick continues to be strong with establishing, developing and leading advisory 0330 124 1399. 4 gatwickdiamondbusiness.com gdb gdb Team says Goodbye and Good Luck to Jeremy

example; those zebra print leggings we all Every day is a “Laugh and Be Happy” day and I know and love, as well as the endless football feel “Lucky” to have worked “9 to 5” with you. references I don’t understand. Despite this, I I have “High Hopes” for your “Next Big Thing” wish you all the success in your next journey and I am sure you will be “On Top of the World” and I know you’ll miss us as much as we’ll Mustn’t “Ramble On” for too long so “See You miss you. Good luck Jeremy!” Later, Alligator” as I “Never Can Say Goodbye” #jeremywho Shelby Beeden – Marketing and Events Assistant: Sally Brown – Office and Events Manager:

“Jeremy has always made me feel a valued Our Chief Exec is leaving, we can’t believe On hearing that Jeremy Taylor has decided part of the team and I am very thankful our ears! to step down as Chief Executive of Gatwick for this. He has enabled me to be more Who will be our leader? (He’s been here 14 Diamond Business after 14 years in post, confident, contribute new ideas and years!) the gdb team have each written a few words supported me through my training and His joy and sense of humour, are plain for all of appreciation for Jeremy before his final development. As well as this, he has made to see. day, to say thank you for all the hard work he us all laugh! Some of my favourite memories Amazing fun to work with, he’s “Mr gdb”! has done for the team and the organisation are; going to the i360 for our Christmas throughout the years. outing, Jeremy running around the office He gave the brand a revamp, and guided us shouting ‘IT’S SNOWING!’ and Jeremy & to grow. Bryony Bland – Marketing and Jack’s version of the Dirty Dancing lift. He’s very well connected, and always in the Membership Assistant: Jeremy always has his ‘door’ open and it has know. been a pleasure working with him. All the Empowering & supportive, adaptable and “It’s amazing how much gratitude and best JT!” true. respect you can have for someone after only Team gdb is strong now, and it’s all because knowing them for a year. Jeremy has made Mandi Lloyd – Membership Development of you! coming into work every day an absolute Executive: pleasure for me and the team. I already know We love you Mr Taylor, you really broke the I’m going to miss his unique sense of humour, Mandi has chosen to interpret her thoughts and mould. sense of balance (Ask me about the chair feelings through song titles for Jeremy: But your silly songs and stupid jokes, are incident) and his ability to make everyone starting to get old! feel like a valued team member. That being It’s “Time To Say Goodbye” but “Don’t You Enjoy your new adventures, have fun and said… although it’s going to be hard to say (forget about me)” or should I say ……us! keep in touch! goodbye to Jeremy, there may be one or two I want to “Thank You” for “All The Small Things” Team gdb have got this- (but we’ll miss you things that won’t be missed so much. For you have done for me over past two years. very much!)

Our Survey Says...

Every year we run a Members Survey to find • Variety of businesses smoke signals for gdb communications as out how well we are doing and what we could 70% of members want to hear about what’s do to improve the services we provide to Of course, there are always things we could happening with gdb via email. you, the Membership. do better, we were asked for: • Regular updates like a weekly email shot Over the years we have seen a great number 99% of respondents (& we had yet another all- • More opportunity for networking with of members do “business” with each other time high response) value the membership and bigger businesses and this year is the same; whether sourcing a gave us a big thumbs-up for doing a good job. • Even more events Banner for the Charity Challenge or a Chef & • Email reminders for ‘the Source’ deadlines team helping at a local charity. The ongoing We are always looking to learn and develop • Members only Members Directory Listing sense of community is growing with many the benefits of membership and from the members only sourcing within membership and 2017 Survey we have seen the introduction Asking what services have you used in the becoming gdb buyers; collaborations are key. of 3 more topic groups, the ‘I Need A…. past twelve months (in a Top of the Pops notice board’ and a more interactive aspect style) we have in at Looking ahead to the second half of the year to the Members Meeting, throwing the 3 – connecting with other organisations and early next year Staff is your top priority, discussion open to the attendees. 2 – ‘the Source’ read with over 50% of members looking to recruit, and number 1 is networking meetings. develop & train. In response to the question “What we do well”; • The proactive approach from the gdb Team It was good to see two of the new member With 80% of members satisfied with • Engaging and friendly environment - a benefits introduce recently; ‘over to you’ & I membership and 80% likely to refer, we would sense of 'belonging' Need A… noticeboard, have 1 in 10 members be more than happy to discuss membership • Communications being kept up to date with being actively involved. with your business contacts. various activities • The members meeting - seminar, Recent GDPR legislation means we are [email protected] networking and informing all in one! going against our original idea of doing 01293 440088 the Source - Jul/Aug 2018 5 gdb

The Executive Meet your gdb Ambassadors Council of Gatwick Diamond Business

The gdb Executive Council reflects the mix of gdb member businesses by size, location and sector. Following the recent AGM, several Members have stood down and others have joined the Council

The Council Members are:

• Chairman - Anya Ledwith, EshCon • Treasurer - Matthew Tyson, Richard Place Dobson Nicola Blake – Marketing Manager, Simon Bland - Economic Prosperity • Director - David Montgomery, Kingston Creative Funding Solutions Ltd Programme Manager, Smith LLP Reigate & Banstead Borough Council • Director – Andrew Hookway, Extech Ltd • Jack Bedell-Pearce, 4D Data Centres Ltd • Nick Broom, PVL UK Ltd • Emma Cleary, Ten 2 Two • Lisa Downs, LJD Law • Julie Kapsalis, • Simon Pringle, Red River Software • Dan Sibley, Natwest

The following co-opts to the Executive have served their year and we may well see them return for 2018-19 Susan Fleet – Founder and MD, Ben Harvey – Operations Director, • Alison Addy, Gatwick Airport Ltd Lea Graham Associates Ltd Storm12 Ltd • John Jory, Reigate & Banstead BC • Peter Zielke, Courtyard by Marriott • Dee Mathieson, Elekta

Having served for 5 years, Georgina Angele of The Careers and Enterprise Company Ltd, has to stand down from the Council and we are very grateful for her support & commitment to gdb as well as her time in Chairing the gdb Charities Group.

And finally… Sincere apologies to Brett North of the Thakeham Group who was elected to the council in 2015. Brett should have been invited to restand but due to our error has had to stand down. Jaffer Lokhandvala - Director, Sandra Norval, Managing Director, We hope to be able to welcome him back E-mpower IT Catalicity Ltd on the council very soon.

6 gatwickdiamondbusiness.com ADVICE

Workplace dress codes: If the shoes fit…

The updated Government Equalities (as required by her employer’s dress code). infringed should Office guidelines on dress codes and sex After generating a vast amount of publicity initially attempt to discrimination at work now clarify that ladies Ms. Thorp started a petition for a change in resolve the matter should not be required to wear high heels at legislation making it illegal to require ladies to informally. If this work. The updated guidance suggests that wear high heels at work. A subsequent inquiry can’t be achieved when it comes to dress codes employers by two Parliamentary Committees concluded they should escalate the matter with their should consider: that requiring female workers to wear high trade unions or the EHRC. heels is ultimately detrimental to their health & • the reasoning behind having a policy; wellbeing. As a result, the updated government Despite the fact that the guidance has received • consulting with employees and trade unions; guidelines were published. significant criticism (being called “bland and • health & safety implications; vague”) it did however clarify the dress code • avoiding dress codes that could lead to The guidance specifically advises employers controversy raised by Ms. Thorpe’s case: Flat harassment; and against imposing gender specific dress shoes should be universally permitted in a • avoiding the prohibition of religious symbols requirements. Therefore a requirement that working environment, regardless of gender. unless they interfere with an employee’s work. ladies wear high heels is likely to be unlawful, unless there is an equivalent requirement For more information on this topic please In 2015, Nicola Thorp (a receptionist) was imposed for men. It suggests that employees contact Millie Kempley on 0345 074 2439 or sent home after refusing to wear high heels who consider that their rights have been email [email protected].

Examining the job application process

Our Hays What Workers Want report 2018 this entire application process to the point of hire say they had been put off further pursing a role year looks at the expectations and experiences and beyond. Our findings show that many for this reason. Additionally the majority (86%) of professionals when searching and applying organisations are letting future talent slip of applications across the region say they have for a role and joining a new organisation. through their fingers as applications experience had a negative experience at a job interview, frustrations and delays throughout the process, with the main complaints being unprepared The research looks at exactly what influences or leave the role early in their employment. interviewers (43%), and poor communication an applicant’s decision making process, or a lack of clarity on the steps involved (42%). such as time, employer offering, people For example, some of our key findings across and communication to identify what factors the South East include that first impressions It’s evident that employers in the South East determine whether someone applies for a new are particularly important for candidates when need to scrutinise their applicant journey job, and then accepts a new role. Our research assessing an employer and whether they want and invest both time and resources into is based on survey of 14,600 professionals and to purse a role with them. 48% of employees addressing the issues potential employees employers, with over 1,900 respondents in the in the South East said they had been deterred experience when applying for roles to avoid South East. from pursuing a role by a bad first impression missing out on talent. of an organisation. What we found was that in today’s intensely To find out further findings from our report, competitive talent market, the challenge Beyond these first impressions, one of the or to request a copy visit hays.co.uk/what- isn’t just finding prospective candidates, main deterrents for applicants was a bad workers-want or email helen.kirk-brown@ it’s keeping them engaged throughout the experience at interview, as 62% of applicants hays.com

Wellbeing Month at K2 Crawley

When you invest in workplace health, you staff. Research from the NHS suggests that are investing in your future. The benefits individuals who partake in regular exercise of physical activity are limitless and here at can reduce their risk of major illnesses such K2 Crawley we can provide your employees as heart disease, strokes and diabetes by up with all the help they need to undertake to 50%. their fitness journey. Not only can exercise reduce absenteeism and related costs in the We are committed to actively promoting a workplace, it can increase productivity and healthy lifestyle for all our clients, and our employee satisfaction whilst reducing stress top of the range facilities are the ideal place related absences. There is a large amount of to achieve all your goals. With one venue July is wellbeing month at K2 Crawley, evidence to suggest that regular activity is containing hundreds of possibilities, we have and as the quarter where we traditionally related to reducing many chronic conditions, everything you need under one roof! promote Health and Wellbeing we thought and can improve health outcomes regardless this was the perfect opportunity to share of whether individuals achieve weight loss. For more information on the opportunities our thoughts with our fellow gdb members. The benefits of health and wellbeing can and advice we can offer you and your Health and fitness for the mind and body is so also include staff retention and improved employees please contact Lauren Pullen on important and plays such an integral part in employee engagement, as well as making [email protected]. workplace satisfaction. your company a desirable employer for future the Source - Jul/Aug 2018 7 ADVICE

Boost your profitability with a Managed Print Strategy

Did you know that by optimising your print devices you have, current print volumes and fleet you could have the potential to drive usage patterns. A comprehensive print audit efficiencies across every facet of your of the entire fleet, along with calculating the organisation. Office printing can account total cost of ownership of your current print for anywhere between 1-3% of company infrastructure will assist with this. revenues, so if print can be streamlined then the savings can be substantial. 3. Outsource print management Here are some elements to consider to assist Consider a Managed Print Service with all A Print Management Strategy is an effective with developing an effective managed print devices under one central agreement. This way to reduce expenses and increase strategy for your organisation: brings the benefits of no upfront capital productivity. As such, companies with expenditure and a usage based procurement these objectives should seriously consider 1. Stop buying equipment model with one monthly fee covering implementing strategies to manage their Consider is the procurement model of the supplies, service and support. office printing expenses. business, stop individuals and departments buying their own equipment, this is a really 4. Optimise your fleet Transform your print operation with a FREE costly way to procure and is completely A new MPS provision shouldn’t be the end of no-obligation assessment of your current inefficient, not just for the hardware the story. It should be an evolving, ongoing print infrastructure to identify where purchase, but the ongoing consumables too. process, working closely with your partner potential savings could be achieved. Please to regular review print usage across the contact our team on 0207 101 0096 or email 2. Discover what you have business and to implement improvements to [email protected] It’s important to identify how many print further optimise your print infrastructure. www.itdocumentsolutions.com

For Strategic Planning, See Your Business as a System

challenges first. Uncertainty leads to lack of small, it will have a disproportionate impact motivation and goals not being prioritised. on results.

To raise your confidence, and therefore your You may want to select three such areas to focus and motivation, you need to be able to create three annual priorities. If you have less see your business as a system and to be able than three, progress may be insufficient. More to see where you are weak or strong. If you can than three, and it becomes hard to focus. In see the cause and effect relationships of the addition, if you want to engage staff in your main parts of your business you can identify plans, most people easily remember up to what to fix for greatest impact. three things.

To make your planning more successful, you For example, an apparent need for better sales For greater clarity when choosing your need to be confident that the goals you are & marketing may be underpinned by poor annual priorities you could try The Business choosing will have a significant impact. If you customer retention and after sales care. Jet Engine at businessjetengine.co.uk, or to just pluck a goal out of thin air, or from a list of discuss a live demonstration call Martin Riley things you think you ‘should’ do, you may not The 80/20 rule suggests that if we home in Leadership & Business Development on 01424 be convinced that you’re tackling the right on the right area to improve, however 892200.

Key steps to help you scale up your business

Do you sometimes struggle with time will help you be objective. Be ruthless with fostering critical management, creating practical action steps your time - prioritizing each day to use your relationships, and then execute them efficiently? Creating time efficiently to work on your business, is crucial. Develop your Unique Value scalability allows businesses to flourish – not just in it. Proposition that sets yourself apart from your sustainably. Scaling – not be confused with competition and allows you to articulate your growing - is about improving your efficiency as 2. Process easily understood & measurable: competitive strength. Have visibility to your you grow, ie 1+1 =3. Spending time clearly mapping out sales pipeline which will allow you to adapt your business processes from sales your activities and sustain scalable growth. KEY STEPS to collection, will allow you to not only communicate, replicate and maintain There are more steps in scaling your business 1. Strategy & Self-development: Creating consistency, which could get lost as you but do surround yourself with the right a clear, thought through strategy is at the grow, but also let you (or others) see where team, mentors and connections. A scalable core of any successful business. Business improvements can be made. business will attract a better PE ratio, so don’t leaders must also develop themselves by procrastinate but focus on key activities . asking for advice; whether from successful 3. Clients and Networking: Having a deep For more information call Manton Townend entrepreneurs, Non-Executive Directors understanding of why your clients buy for a chat on 07703 446564 or visit us on or advisors. Another person’s perspective your products or services and building and www.mantonbc.com 8 gatwickdiamondbusiness.com ADVICE

How I discovered that not all audiences are the same... And three things you can do about it

It was a tempting challenge. Would I take my TV Newsroom Bootcamp work-shops onto a P&O cruise, and deliver them to an audience of retired passengers en route to the Caribbean?

The idea certainly had its appeal! But would this work for a more elderly audi-ence, on holiday? I've spent the past few years developing workshops that pro-vide leaders and their staff with a roller-coaster experience of what it's like to face the thrice-daily deadlines of the BBC South East newsroom.

Managers love it as a teambuilding activity that's tough as well as fun, with real workplace take-aways around delivery and timekeeping.

But would it fit as a mid-afternoon 2. Don't take it personally if not everyone loves Seven Tales from the Newsroom 45 minute entertainment gliding between Madeira your new product. Most people did, but keynote to my repertoire -- a 'sit back and and Antigua ? Here's what I discovered -- some didn't like the energy at all, and made listen' video-illustrated talk that should go with three suggestions that may help you, that clear. That's fair, and that's healthy. down well with those that don't want to be whether your audience is your client-list, invited to read off my newsreader's autocue your customers, or your workforce. 3. Take feedback. It's the only way you'll find after a good lunch. New audiences lead to out. Every visitor to one of my workshops new ideas and new products, and that's a 1. Remember that audiences can be more is given a form to fill in (then and there) to headline that works for me. open to new ideas than you may think. Most tell me what they thought. You can only of the passengers loved the interactivity, improve your product if you actually ask You can find out more about John's the sense of fun and the challenge precisely people how they perceived it. Newsroom Bootcamp leadership workshops because it made a change from other, more and Keynote Talks at johnyoungmedia.co.uk traditional, Guest Speakers who delivered a I'm delighted to say P&O have invited me more sedate talk. back in November. I've now added my

Is my holiday financially protected?

Booking a holiday and then counting down package holidays with flights must hold an the days until you can set that ‘out of office’ ATOL. If the company isn’t registered in on your work email account is one of the the UK, they aren’t legally required to hold most exciting times of the year, isn’t it? an ATOL and you might find you aren’t as covered as you thought. Why do I need to worry about financially protecting my holiday? If a travel company with an ATOL stops Doesn’t my travel insurance cover me? trading, the ATOL scheme protects all If you’ve booked a package holiday, your customers who had booked with that Not every travel insurance policy will cover holiday is financially protected. If you’ve company. If the company goes into you if a company goes bust, so it’s best to booked your flight and accommodation administration before you travel, your read the small print and check with your separately and one of the companies fails, money is protected, and you’ll be able to travel insurance provider. you could end up in a situation where you’re apply for a full refund. If you’re on holiday having to pay for an alternative flight or when the travel company goes bust, the Is my money 100% safe when booking with accommodation. ATOL scheme guarantees you’ll be able to Travel Counsellors? finish your holiday and return home. Even if you book accommodation with a Yes. And it’s the highest level of protection travel agent, if they fail, you could end up I paid for my holiday using my credit card. you could wish for because it’s fully losing your money and be left without your If the travel company goes bust can I claim independent. Our financial trust, sits hotel room. through my credit card provider? alongside our ATOL cover and financially protects every part of every trip, whether it What is ATOL? If you’ve booked your trip and have paid be the whole holiday, a flight, hotel stay, car on your credit card, you might be able hire or even airport parking. ATOL is a financial protection scheme for to make a claim against your credit card holidaymakers, all travel companies selling company. www.travelcounsellors.co.uk/lisa.tipton the Source - Jul/Aug 2018 9 ADVICE

Is direct mail coming back?

In today’s digital world, we are faced with security associated with email. This has so many channels, platforms, forums also been known to increase the ROI for and feeds when advertising our company sales team substantially, getting them or brand. However, getting cut through through the door and on the target’s desk - and grabbing attention is actually making them stand out more. becoming harder and harder. It’s a distant memory now, those old times when your On a purely practical level you can see why letterbox was jammed – how many direct mail can elicit a better response – it emails do you get compared to business has three dimensions instead of two and post through your door? Therein lies can play to more of the recipient’s senses the new opportunity with direct mail than on screen. It’s no wonder that Google for B2B marketing. had its best advertising campaign for AdWords through the post. When you look at the stats, direct mail holds attention for longer (up to 17 days In the past, direct mail used to be mass- on average). Studies have also shown that produced, non-personalised and very direct mail is seen to be more believable expensive, but nowadays with a focused, than email; recipients feel more valued integrated campaign, this does not have to Storm12 has recently produced some and they have a better impression about be so. We are not saying digital is out, but incredible campaigns for our clients, the sender’s company. These stats are if you want to grab more attention - don’t combining digital and traditional marketing also on the rise – which makes sense forget about print and direct mail in your techniques – learn more at bit.ly/DM- when you look at scams and breaches of marketing mix. Report-Storm12

Bhavna’s Buzz: The Latest in Employment & HR

Bhavna Patel of PDT Solicitors provides some useful insight on data protection matters and how you can limit your staff exposure given GDPR.

Cases:

ICO Target & Fine Key Particulars

Humberside Police = £130k 3 unencrypted discs and accompanying paperwork identifying two individuals were left in an envelope on an officer’s desk: information included names, dates of birth and signatures. It is not known if the material was sent to the intended recipient. The package has never been found. The Police also failed to adhere to its own Information Security Policy.

CPS = £325k CPS lost DVDs containing sensitive victim interviews. The DVDs were sent to another office using tracked delivery. They were: not encrypted (despite its availability); not in tamper-proof packaging; and left at reception. The loss was not noticed for some time.

University of Greenwich = The was fined due to a security breach involving many individuals’ relevant data including staff sickness £120k records. Attackers gained access to a microsite (no longer in use but not shut down or secured) and posted the data online.

Key GDPR take away points

• Always consider the risks and databases: these should be secured or consequences of material being lost or ideally shut down. stolen before taking any action. Use the • Staff training is vital. Meaningful policies safest appropriate method for transfer and procedures will allow staff to know what whether physical or digital. is expected, and therefore reduce risk. • Encrypt sensitive material before sending it. Retain a copy and ensure it To discuss any HR or employment issue is stored securely. please feel free to contact Bhavna Patel on • Maintain a detailed audit trail of any 01403 831265 or [email protected]. data to be transferred, moved or shared (particularly if to a third party or off site). The recipient should confirm safe receipt. • Ensure hackers cannot get access to your systems. Don’t forget old websites or 10 gatwickdiamondbusiness.com ADVICE

Ear pressure pain whilst flying? You need to ‘hear’ about this new treatment...

Approximately 1% Most people with this set of symptoms This procedure, known as “Eustachian Tube of the population will receive treatment with steroid drops Balloon Dilatation,” has been shown to be suffer with pressure or sprays or will try over-the-counter ear extremely safe and effective. The procedure symptoms in inflation devices. If these treatments prove is carried out via the nose using endoscopes their ears, Spire to be unsuccessful, then the next step might and a specially designed instrument to access Gatwick Park be to consider surgical insertion of ventilation the Eustachian tube without the need for any Hospital now offer tubes, often referred to as grommets. incision or cut. a new treatment However, surgery can cause other problems which may offer such as changes to the eardrum, ear pain or Eustachian tube balloon dilatation is now some relief. For some people this is only tinnitus, and the symptoms may return when available at Spire Gatwick Park Hospital and troublesome when flying, due to an inability the grommets fall out. can be carried out by Mr Sameer Khemani, to equalise the pressures within their middle Consultant ENT Surgeon and Specialist ears as the flight descends. However, for More recently a novel treatment has been Ear Surgeon. others it can cause problems at other times, introduced which involves gently stretching particularly after a cold or sinusitis, when it the opening of the Eustachian tube using Enquiries can be made by contacting Spire can be associated with hearing problems, ear a minimally invasive approach that can be Gatwick Park Hospital on 01293 778 906. popping, crackling or tinnitus. conducted as a short day-case procedure.

Have you considered the cost of a bad hire?

The job interview process is a chance for recruitment and employers and candidates to get to know each salary costs. But, other and decide whether they are a good match. in reality, these are often outweighed As a flexible recruitment agency operating by the hidden across Sussex, Ten2Two knows only too well costs; a bad hire how difficult the process can be for employer may affect morale, and candidate alike. staff retention, productivity, So, what’s the true cost of a bad hire? perception and how the business is Well, beyond the obvious – finding a new judged by clients and recruit and training them up has been customers. thought to cost in excess of £30k – a bad hire a perfect match for your business, talk to can impact your existing team and even lead A bad hire is effectively the lost opportunity Emma Cleary at Ten2Two. Visit us at www. to lost productivity. to hire the right person for the role. ten2two.org. With over 11 years’ experience in flexible and part-time recruitment, we’re A lot rides on finding the right person for a A report from the REC has quantified experts at finding the right candidate for role – particularly if staff are overstretched these costs and they’re much greater than any role you’re looking to fill. due to a lack of people power. Get it right, you’d imagine – it can cost over £100k and you can grow your business and drive for an unsuccessful member of middle success. Get it wrong and it could add up. management.

The financial liabilities of a bad hire are Don't stress about the risks associated with substantial and can include induction, training, the cost of a bad hire. If you’d like to find

GDPR – They think it is all over

Unless you were completely cut off from the start date. Similarly, compliance with GDPR is If you wish to interact with people as an Internet in the weeks leading up to the 25th not really all about rushing out a new privacy organisation, you must gain and keep their May you will surely have seen the avalanche notice and decimating your email lists with trust so that they, in turn, will continue to of emails as companies fell over themselves regaining consent (although I will happily live trust you with their information. To do so in to assure you that they are complying with with the reduction in unread email that I receive today’s information-rich world requires more the new rules. Now that the dust is settled, as a result). The object of the exercise is to than knee-jerk reactions to new legislation. can we consign the whole panic to history produce a long-lasting change in the way that It requires that data protection is embedded and go back to business as usual like we did organisations think about and treat personal in the way an organisation thinks about its back in 2000 when the millennium bug panic information. Personal information is not a products and services. GDPR is for life, not was over? commodity that can be collected, hoarded or just for the millennium. traded. Rather, the information is the property Actually, the much-vaunted date of 25th May of the person it is about. As organisations, we For more information, see: was never intended to be a deadline. It is the are custodians of that information, not owners. www.tomcrellin.co.uk the Source - Jul/Aug 2018 11 ADVICE

Get an MBA and develop your negotiation skills

An MBA can what you actually care about. Make sure Lecturer in Organisational Behaviour at catalyse your to identify and prioritise your interests the and teaches career or further before negotiating. the negotiation management module develop your on the MBA. team. Negotiation • 80% planning, 20% negotiating: techniques are valuable in order to Planning a strategy is crucial to Hear from Ben at the gdb Members’ successfully achieve business goals, but any negotiation. Everyone enters Meeting at the University of they’re also useful when negotiating with negotiations differently, so be prepared Sussex on Friday 27th July: www. your boss or your team about doing an MBA. to adapt your approach based on who gatwickdiamondbusiness.com/events you’ll be negotiating with. Here are some top tips to remember before £5,000 gdb members’ scholarships are you approach the negotiation table: • Be confident: Remember, the worst they available to all successful applicants who can say is no. To build confidence, practice reference “part of the gdb network” in • Set a target: Before you enter a negotiation is important. Why not ask someone to help their supporting statement as part of the you need to consider your target. By aiming you practice different scenarios? application. high you will ensure that you do not end up settling for only a slightly better deal. On the Sussex MBA you can build on Discover the Sussex MBA, get in touch, and your negotiation skills to get ahead in apply: www.sussexmba.com • Interests and positions: A position is business, get a promotion, or go in a a specific want, whereas an interest is new direction. Dr Ben Everly is a Senior

Why is Purpose important for growth?

Many of you will have seen the rise of purpose - your why - as a key ingredient in designing a sustainable business. Since Unilever adopted its sustainable living strategy, activating the purpose of brands like Lifebuoy, Dove, Ben & Jerry’s has contributed more than 50% of the organisation’s overall growth.

Today we have many more highly educated people in the workforce. We are seeing surveys which show that 83% of Millennials want to work for a purpose-led organisation, and 67% believe all organisation’s should have a social and environmental purpose.

We believe any business can get involved in the grand challenges we face as people and planet and add value and growth to your business in being purposeful. Here are 3 simple steps you can take: your staff, suppliers and partners together to reimagine ways in which you could integrate 1. Audit Your Purpose Potential purpose-led ideas into your business. When facilitating these explorations we have found Use the Sustainable Development Goals every time that new business opportunities as a template against which to run an audit and revenue streams emerge. of where you are now on key issues like Inequalities, Decent Work & Economic 3. Tell Your Story Growth, Good Health & Wellbeing, Responsible Consumption & Production and Integrating the story of your new cohesive Climate Action. When you’ve audited where vision to ‘do stuff that matters’ into your you are, it’s easy to see what incremental business and brand strategy adds significant improvements you can make. value and is a completely new way to communicate with stakeholders. 2. Activate Collaborative & Creative Intelligence If you would like to have a conversation about finding your PURPOSE, contact Jenny Engaging your people in imagining a brighter Andersson at We Activate The Future on future is a brilliant way to help develop a 07702 285207 or drop us an email jenny@ productive culture in your business. Get weactivatethefuture.com. 12 gatwickdiamondbusiness.com BUSINESS NEWS

Influx Of Companies Fuelling Growth In Vail Williams merges Professional Job Market with Hughes Ellard

Leading property specialist Vail Williams has merged with South coast competitor, Hughes Ellard, to become one of the largest property advisers in the region.

Business is booming: 121,000 companies Crawley was recently ranked as paying the The deal will see Hughes Ellard’s four now call the Surrey and Sussex area home. highest salaries in the UK after London, directors - Gary Jeffries, Carl Walker, The central Gatwick Diamond region alone an average of £641 a week [Adzuna Salary Russell Mogridge and Nik Cox – become delivers £24 billion to our GDP - a figure Stats]. In the same survey, Surrey and Sussex equity partners in Vail Williams and all that’s growing 3% annually – and boasts employees were noted for experiencing other members of the 25-strong team will extremely low unemployment. above average workplace satisfaction. take up equivalent roles in Vail Williams’ Southampton or Portsmouth offices. Growth continues, particularly as London isn’t the draw that it used to be. professional firms from a diverse range While it’s true that salaries are around 13% The move will result in a combined team of industries moving in or expanding. Big lower than London, commuting costs can of over 50 based in the Solent, which will players in finance and insurance cluster be high (a season ticket can cost well over continue to deliver unrivalled service to around Reigate and Redhill, aerospace and £4,000 annually), not to mention higher cost clients across the South coast. In total, the aviation enterprises are found in Crawley, and of gym memberships, pricey lunches, and the Vail Williams national team will now number Brighton and Hove is home to a plethora of burden of travelling daily. more than 160 across eight offices. creative and tech start-ups. All this indicates a bright future for Gatwick The timing of the merger is a perfect way to Redhill, and elsewhere are Diamond region, as the influx of employers start Vail Williams’ new financial year, which also seeing significant regeneration projects creates ever more opportunities for sees the company in a strong position as it which are expected to bring more jobs and a candidates to opt for shorter commutes enters the final year of an ambitious three- further boost to the local economy. and a healthier work life balance. Surrey year growth plan instigated by Managing and Sussex: a place where thriving, dynamic Partner, Matthew Samuel-Camps. All this investment and activity in the region economies nestle scenic countryside. is creating new opportunities for ambitious Hughes Ellard brings an additional £3m in professionals looking for their next career Explore the job market with Ambra turnover to Vail Williams, which will further move. It’s clear that people are increasingly Recruitment on 01737 788 851 or drop us boost Vail Williams’ target to generate recognising Surrey and Sussex as winning a line at [email protected] to additional turnover of 33% over the three- places for building a successful career. discuss new opportunities. year period to £17m.

Samuel-Camps said: “By bringing together Vail Williams and Hughes Ellard, we have Nearly emissions-free buses on Metrobus routes created a bigger, stronger, more resilient team with a compelling collaborative Buses operating on Metrobus routes 2,4, and Metrobus, which sits on Crawley Council’s culture that will continue to deliver a fully 5 services are so technologically advanced air quality steering group, is committed to comprehensive service, across all areas they are helping to clean up the town’s air. reducing emissions and moving towards a of property consultancy, to clients on the fully-sustainable fleet as fast as is practicable South coast and beyond. The buses – known as Euro 6 Micro Hybrid – and can meet the needs of customers. come at a cost of more than £200,000 each Gary Jeffries, Managing Director of Hughes and are increasingly powered by regenerative Services 2,4 and 5 link the town centre with Ellard, said: “It is great news for Hughes energy rather than fuel. They also come with County Oak, Ifield, Langley Green, Furnace Ellard to be joining forces with such an stop-start technology (which means the Green, , , , established and successful former ‘rival’. engine cuts off when the doors open). West Green and K2 Leisure Centre. We look forward to building on that success with our new colleagues and partners.” The upshot is they are nearly NOx emissions To find out more about the bus services, free (a combination of nitrogen monoxide please contact [email protected] To find The merger became official on 1st June 2018. and nitrogen dioxide formed during fuel out more about our role on the air quality combustion) and there are now 17 of these steering committee, please contact patrick. www.vailwilliams.com buses operating across Crawley. [email protected] the Source - Jul/Aug 2018 13 BUSINESS NEWS

Primera Air Launch Customer for Acro’s Series 7 Premium Economy Seat

Acro Aircraft Seating are pleased to announce the Superlight, Series 3 and Series 6 seat the first delivery of their Series 7 Premium products, Acro invited Factorydesign to help Economy Class seat, to launch customer define the architecture, packaging and design Primera Air. This is the first of eight Airbus features of Series 7. Clearly part of the Acro A321neo’s due for delivery in 2018 to have family, the Series 7 applies Acro’s DNA and the front four rows (16 seats per shipset) unique approach to a new market sector, and Premium seats on the one aircraft. installed with Acro’s Series 7 Premium giving passengers maximum space and an The achievement was possible through Economy seats and the remaining rows with exciting new comfort experience. the investment in our staff and product Acro’s Series 6 Economy seats. development, we’re reaching new heights in Alan McInnes, Senior Vice President Sales our capabilities for comfort innovation.” Having worked for Acro previously to of Acro said “This is an exciting first for us, support the design and development of where we have supplied both the Economy www.acro.aero

Breaking news from ACUMEN LAW

accelerated growth of the two sister firms experiences, seeing the world, eating out as of ACUMEN BUSINESS LAW and ACUMEN well as watching films and football. PEOPLE, Andy will be busy managing the day to day business of the whole firm, helping “I joined Acumen because it is a business it develop to reach new heights whilst not with a difference” Andy explains “in the legal compromising on the values that Acumen, sector Acumen is a breath of fresh air, a and its clients, hold dear. professional law firm that is democratically run, genuinely cares about it’s clients and For Penina, in the corporate world she is now conducts business in an innovative and CEO, but at Acumen holds the great title of mould breaking way.” ‘Artist in Residence’! Focusing on her inner passion for creativity she’s now carrying Penina said that when she met Andy she the creative torch for Acumen, continuing knew he was Acumen material, “Andy was working as a lawyer of course and, as always, chosen not only because he shares Acumen’s After founding and growing the firm for 10 will be seeking new adventures... values but he also has the skills to grow the years, Penina Shepherd has stepped down firm and help move it to the next level. Andy as the MD of ACUMEN LAW and handed Since taking a position in the legal sector is a great addition to the Acumen family and over the baby to Andrew Hiesley, previously in 2002, Andy has held a number of roles I am genuinely excited about the future of the MD of a national Law Firm with over including MD, Business Analytics and Acumen with Andy at its helm.” 200 employees. With the firm’s recent Operations Management. He enjoys new www.acumenbusinesslaw.co.uk

Merranti is expanding

Around four weeks ago I posted a link with the purpose of recruiting new consultants into the Merranti Consulting aspect within the Merranti Group.

I wasn’t surprised to discover the overall quality of consultants in the UK is of a staggeringly high level, and to all that applied thank you! The biggest takeaway for me, from the advert is that the availability of skills to 10', we do not produce a document to put on about what we do & how we do it, and that the SME and corporate entities is exceptional, your shelf? We are there to be part of your when looked at with an analytical eye we are with this in mind our goal is to grow and open team, to sit beside you, and also have those exceptional value! new offices throughout the UK (and further). difficult conversations, with at times, the MD that it's time to bring in a higher skill set! We If you want to join a team of consultants It’s worth noting that "Small businesses owe it to our clients business to deliver the who firmly believe in collaboration, be part accounted for 99.3% of all private sector same passion and drive that was there when of a group that focuses on the Clients needs businesses at the start of 2017 and 99.9% were they started their business! first and foremost and also have the utility small or medium-sized (SMEs)" (source. FSB), of the wider group of Merranti companies as We all think in terms of RoI or CBA for any a resource, give me a call 01342 834 624 or In the consultancy world are we failing to let expense, as an industry are we allowing email [email protected] the SME owners know that outside the 'Big our customer base to remain uneducated 14 gatwickdiamondbusiness.com BUSINESS NEWS

Accountancy Firm Commemorates Great War Sacrifice

Worthing and Gatwick based accountancy Office of the town of Richebourg. firm, MHA Carpenter Box, recently presented the Borough of Worthing with MHA Carpenter Box Partner, Chris Coopey, a specially commissioned Royal Sussex pictured presenting the flag to former Regiment flag to help to commemorate the Mayor Alex Harman of Worthing Borough centenary of the end of the First World War Council, commented: and the Battle of Boar’s Head. “Harold Box, one of the firm’s founding The Battle of Boar’s Head was a Partners, served in the Royal Sussex 'diversionary' attack which took place on Regiment and survived the First World War. 30th June 1916 where men of the Sussex In his memory and in the memory of those Regiment went ‘over the top’ at Richebourg less fortunate souls from his regiment who in the Pas-de-Calais. The casualty list at were killed or maimed during the conflict, the end of this disastrous day was 365 men we were honoured to cause this very special killed, including 22 from Worthing and over flag to be made.” 1,000 wounded, missing or captured. www.carpenterbox.com The flag was flown recently at Worthing Town Hall during a ceremony to bestow the Freedom of the Borough on the Mayor’s

Search begins for fastest growing businesses

Accountants and business advisers BDO will be ranked in a league table to be published Kevin Cook, partner at BDO LLP, said: “We are LLP has teamed up with leading mid-market in September. Since it was established in 2016 delighted to welcome LDC to this year’s Best in private equity firm LDC to launch its latest BDO’s Best in Business has recognised over Business campaign. One of the main challenges Best in Business campaign to showcase the 200 companies across Surrey and Sussex. facing mid-sized companies looking to grow is top performing mid-sized businesses in Surrey, access to funding but many are daunted by the Sussex and Kent. Research recently undertaken by BDO reveals prospect and unsure how to go about it. With mid-sized businesses in this area contribute LDC on board we can help them to overcome Best in Business celebrates businesses with almost £100bn to the local economy and their concerns and continue to prosper.” a turnover between £10m to £300m, which employ over 644,000 people. Surrey has the continually outperform other companies in largest number, but those located in Sussex To find out more about Best in Business sales, profits and job creation. This year the top achieved the highest growth with an increase of contact Kevin Cook, partner at BDO LLP on 100 fastest growing businesses in the region almost 10% in overall turnover last year. 01483 408003 or email [email protected]

Summer celebration of art, creativity and imagination at Borde Hill Garden

Andrewjohn Stephenson Clarke, owner and House or a large-scale fundraising event in the Managing Director said, “To celebrate our parkland. Large public events are particularly special anniversary and the beauty of our beneficial to both parties as we offer a beautiful Garden, which has been carefully planted pastoral landscape within which to hold events and tended for 125 years, we want visitors to large or small, and in turn these events offer experience something extra special this year Borde Hill more visibility in the marketplace and are offering a wide variety of arts and and often prompts an uplift in day visitors.” music events, both free and ticketed, to make explained Karen Manton-Cook, Manager. it a summer to remember!”

The Colonel, when planting the Garden, could One of the larger events this year is A scarcely imagine how times would change Boundless Summer, with concerts by UB40 over the next century, and here in the 21st and The Gipsy Kings in the parkland on 7/8 century there is so much competition for our July. “We hope that the concerts will attract leisure time as well as a plethora of day visit people to the area as a whole, supporting local Borde Hill, in the heart of Mid Sussex, is possibilities in the South East. eateries and accommodation providers, so celebrating its 125th year since Colonel that there is a wider benefit to businesses”. Stephenson Robert Clarke purchased the “It is crucial for an independent charity to reach Estate and created the Garden, and this out and network with local business and we’ve To see the full list of events, visit our website summer will feature an event programme found that by hosting networking events at http://www.bordehill.co.uk/events/ offering a feast for the senses, celebrating art, the Garden, this has highlighted collaborative creativity and imagination throughout July, working opportunities, whether that is a August and September. business holding their AGM in the Elizabethan the Source - Jul/Aug 2018 15 BUSINESS NEWS

New facilities management company in Sussex!

Effective facilities management is the Pod, at a networking event hosted by team has really backbone of any well-run property, and Gatwick Diamond Business. After an initial helped to shape with commercial buildings and domestic brainstorm session with the Creative the brand into homeowners turning to outsourced help more Pod team, they quickly came up with the what I wanted and more, it is no wonder the latest business company strapline ‘Your Property, Our to provide for to unveil itself in Sussex, belongs to the newly Business’ and a brand, which helped to my customers, established ‘HITS Facilities Management’. The convey this ethos. which is multifaceted new enterprise is headed up and to provide operated by Sam Limbachia, who has over 10 Once the branding was cemented, the excellent quality years’ experience in the property maintenance team then set their sights on creating a new and customer service. I’m excited to see what sector. Having set up the company in a bid to website, to promote HITS’ full list of domestic the second half of 2018 will bring and the new support Crawley businesses and residents with and commercial services. The finished business we can achieve.” their property needs, both from a commercial product is bright, modern and seamlessly and domestic perspective. Now after months describes the wide array of services on offer. To find out more about the services HITS of hard work, Sam is thrilled to unveil the HITS’ Facilities Management could provide for your branding and website! Sam Limbachia, Director of HITS Facilities building or home, please contact the team Management, said: “I am thrilled that directly at [email protected]. The initial branding was sparked after something which started off as just an idea meeting Matt Turner, CEO of Creative has now become a reality. The Creative Pod

It’s official! Quality Higher Education at

East Surrey College Higher Education offer for a number of years National Certificates (HNC), Higher National is delighted to have now, although it still seems a bit of a secret that Diplomas (HND), Foundation Degrees (FdA), recently received a you can study at degree level in Redhill across Degree and Higher Apprenticeships as well positive outcome a wide range of disciplines. Building on our as Professional Courses. from its Quality successful review in 2012, QAA’s endorsement Review visit by is extremely timely. We are currently developing New Partnership the QAA – The more Higher and Degree Apprenticeships in Quality Assurance line with the needs of local employers, as well From September 2018, we will be working in Agency for Higher as starting to work with a dynamic new partner, partnership with the Education. The visit, the University of Chichester.” on our Foundation Degree programmes reported that there which means students will be awarded their can be confidence The full report can be viewed on the QAA qualification by the University but will study both in academic website: www.qaa.ac.uk at East Surrey College. standards and in the quality of the student experience on the Degree level courses at Higher Education courses in Redhill To view the wide range of courses the College. on offer, visit www.esc.ac.uk Students looking to study in Higher Richard Pearce, Head of Higher Education, said: Education will find a variety of options at “The College has been steadily growing its local East Surrey College ranging from Higher

Ignitho - ‘igniting thought’ by disrupting the digital application services market

Ignitho Technologies is rapidly gaining customers. Ignitho’s Innovation Labs, its Ignitho, whose name is a composite of recognition as a market leader in Digital IT unique peer ecosystem, and proven high- "igniting thought", has been recognised by Application Services for enterprises using quality business and technical resources, Clutch and GoodFirms as a Top IT Services Frugal Innovation methodologies – “the are already translating business ideas into Firms for the Mid-market two years in a row ability to do more with less” – developed in successful reality for enterprises. (2018 and 2017). Ignitho Technologies has collaboration with a world-renowned thought also been awarded the Best Frugal Technology leader from the University of Cambridge. Our Our tie-up with The Nordic Frugal Innovation Innovation Company - . offering in Frugal Innovation methodology, Society has given us more traction to spread Industry analysts such as Bloor Research helps our customers to nurture innovative the concept of Frugal Innovation across have also written feature articles about business ideas with limited budgets, helping the UK. We co-hosted InnoFrugal UK, the Ignitho’s disruptive new approach to Digital IT them to tangibly demonstrate ideas to UK's first conference dedicated to Frugal Application Services for mid-market and high- the business stakeholders using limited Innovation, alongside the University of growth enterprises. resources through Rapid Application Cambridge and The Nordic Frugal Innovation Development, which can be ramped up to Society. We are already in discussion with Joseph Olassa, CEO, Ignitho Technologies Scalable Application Management based on clients to organise an annual event on Frugal Email: [email protected] early success. We also provide a seamless Innovation focusing the South of England, to Digital IT Experience, for our clients and their be organised at the University of Sussex. 16 gatwickdiamondbusiness.com CSR

Leading Lady Debbie Thrills CountyClean Group with Double Sky Jump for Charity

On Thursday, 3rd May 2018, CountyClean a bit of an adrenaline junkie) had enjoyed the Group’s leading lady and co-founder, extraordinary rush so much that she decided Debbie Walker, took to the skies in Salisbury, to take the skies again and jump a second time! Wiltshire to free fall from a 15,000 foot height with the aim of raising awareness and as Speaking about her experience, Debbie said: much as she could for Eastbourne based “Honestly, it was so amazing from lift off to caregiving charity St Wilfrid's Hospice. landing, I just wanted to get back in the plane and do it all over again! The rush was so thrilling, the Upon completing the induction and British views spectacular and I have never felt so free. I Parachute Association approved specialist cannot compliment Alex and the GoSkyDive team training provided by GoSkyDive Salisbury, enough for their superb training and ability to keep Debbie joined the intrepid group of tandem sky everyone calm throughout. Thank you to those divers in the departure area before alighting the who have supported me and donated through Cessna Super Cargomaster aircraft, which is the my fundraising page for St Wilfrid's Hospice. It is a fastest tandem skydiving aircraft in the UK, to fly care giving organisation very dear to me, so if you straight up in the sky to 2.8miles (15,000 ft). haven’t done so already, please donate.”

Reaching speeds of up to 125mph and after What an amazing feat; everyone at CountyClean 60 seconds of free falling through the sky congratulates Debbie for completing one of the and a further few minutes gliding down after most awe inspiring charity fundraising activities the shoot had opened, Debbie landed safely to date, not once but twice! within the skydiving dropzone. However one jump was not enough as Debbie (being www.countycleanenvironmental.co.uk

ILG and NatWest Teams Sleep Out To Support Crawley Open House

On a drizzly Thursday night in April Crawley through the next day on little or no sleep! taking part. Let me know if I can add you to Open House held a sponsored sleep out in “We were hugely grateful to the ILG and the list of those interested” said Ian. Crawley’s Queens Square to raise funds for NatWest team and all the other participants their vital work, and awareness of the issue from local companies who supported To learn more about homelessness locally of homelessness locally. Amongst the 31 this event. Between us we raised over and the work of Crawley Open House participants were teams from gdb members £11,000 for our work with the homeless and contact Ian on 07973 367356, ian.wilkins@ ILG and NatWest, who raised over £5,000 vulnerable” commented Ian Wilkins from crawleyopenhouse.co.uk or go to www. in sponsorship between them. Although the Charity. crawleyopenhouse.co.uk To learn more it was only for one night participants got a about how the great teams at ILG and glimpse of the discomfort and vulnerability of “We will be doing another one before too long NatWest can help your business see www. sleeping rough, and the difficulty of getting and would love to see more gdb members ilguk.com and www.business.natwest.com the Source - Jul/Aug 2018 17 CSR

Volunteers step forward for Dame Vera Lynn Children’s Charity

Dame Vera Pilar Cloud, Executive Manager said: “This hills, with fabulous scenery and views which Lynn Children’s has been an exciting year for the Charity are right on our doorstep. A humbling Charity in with a move to Cuckfield where we have experience and a great achievement from Cuckfield is been able to develop our services and are everybody involved.” looking for now able to offer our families additional participants weekly activities such as swimming The Charity has teamed up once again with for its Arundel sessions, music therapy, messy play and Pied-A-Terre Adventures to organise the to Brighton sensory sessions.” event and regular refreshment stops will be (A2B) Walk in provided along the route. September. The walk starts from Arundel Castle on Saturday 15th September and winds through Registration for the A2B Walk costs £36 for Now in its sixth year, the A2B Walk is the the breathtaking scenery of the South adults and £11 for a child. Participants under biggest fundraising event of the year for the Downs. Participants can choose to take part 16 must be accompanied by an adult and Children’s Charity, which supports under in either a 12km or 35km trek. under 14’s are not permitted to undertake 5s with cerebral palsy and other motor the 35km route. To register, visit www. learning disabilities. Denise Green from Vega Europe, whose patadventures.com and click on Challenges/ team took part in the walk last year, said: Charity Challenges/A2B Walk. Last year, the initiative raised £13,191.41 “There was a real buzz as we all lined up to which went towards setting up a new start the walk, with participants of all ages! outreach support service. A brilliant day, even with the challenging

£3,500 raised in aid of The Springboard Project!

With all your support, we have raised over 2018-19 financial year. We hope to raise a £3,500 for The Springboard Project! We total of £4,000 for the charity. would like to thank you for all your continued support over the last year in helping us to Crawley Open House offers support to reach this fantastic amount. those suffering the effects of homelessness, unemployment, loneliness, discrimination or We have baked, scrubbed, walked and quizzed other forms of social exclusion through the our way to the end and are thrilled to have provision of hostels, day centres, health and exceeded our original £3,000 fundraising outreach support. target set for the year. Our first fundraising event is a Car Wash Business & Innovation Centre. Minimum Our Charity of the Year from April 1st 2018-19 and Bake Sale on Wednesday 11th July donation for the car wash is £5. We hope to from 2pm-5pm. This will be held at our see you there! We are excited to announce that we will be office car park (1-7 Station Road, Crawley, supporting Crawley Open House during the RH10 1HT) and at Crawley's Basepoint www.placedobson.co.uk

Local students raise more than £21,000 for St Catherine’s Hospice

Local school students have collectively raised more than £21,000 for terminally ill people as part of St Catherine's Hospice Five-O Project.

Designed to develop students’ business skills, St Catherine's Five-O Project challenged students to unleash their inner entrepreneurs. It asked them to organise fundraising events that would raise a minimum of £1,500 for St Catherine's with Innovative presentations showcased varied innovative fundraising idea the support of business mentors from fundraising ideas including a live head shave • - Digital NatWest who also sponsored the project. via Facebook. Schools scooping an award on Marketing Award. NatWest gave the students £50 as an initial the night included: investment and a business skills workshop If you are interested in finding out how your during the spring term challenge. • - Most money raised school can get involved in next year's Five-O • St Wilfrid’s School- Most pounds per pupil Project please contact Emily Bradbury and The pupil's amazing achievements were • Thomas Bennett Community College - Keely Bicknell in St Catherine's Community recognised at an awards ceremony in May at Best presentation Fundraising Team on: [email protected] the Hawth Theatre in Crawley. • de Stafford School (Team 1) - Most or: 01293 447316. 18 gatwickdiamondbusiness.com CSR

Creative Pod raises £750 in aid of Chestnut Tree House, as part of their charity rounder’s match!

The charity rounder’s match, which takes the coveted ‘Creative Pod cup’. The winning Zuko at last year’s midsummer ball and will be many of us back to our school days, was team was Clearwater People Solutions who taking on the challenge of abseiling Arundel sponsored by Basespoint and was held on the beat out all the other competition to become castle later this year as part of his patronship. 14th of June and saw local businesses across the ultimate winner! the Gatwick Diamond including Haus of FLVR, Matt Turner, CEO of Creative Pod said: Elliot Scott, Creative Funding Solutions, Matt Turner, CEO of Creative Pod, was “Events like these are not only great for Clearwater People Solutions and EMW Law recently named as one of the official birthday getting businesses together, but most joining forces and stepping up to the plate in patrons of the hospice. The charity rounder importantly to raise awareness of a charity aid of Sussex’s only children’s hospice. match marks another case of the CEO putting which is very close to my heart. We hope to himself very much out there for the charity. make the match an annual Creative Pod event, The tournament which saw six businesses With Matt, most recently doing a Carpool so keep a look out for next year’s event!’ go head to head in front of numerous Karaoke stunt with eighties star Chesney supporters who came out to support, to win Hawkes. He has also performed as Danny www.creativepod.uk.com

Glorious Goodwood sets the stage for networking day raising thousands of pounds for Sussex children’s charity!

Sussex-based Business Management Pilar Cloud, Executive Manager of the Charity, Consultancy, Business Pulse, raised an amazing said: “This Charity has been overwhelmed by £4,000 for Dame Vera Lynn Children’s Charity the generosity of all the business leaders who at their corporate networking event last week. chose to support us at this glorious day of racing at Goodwood. It was an honour to have Held on a glorious day in the wonderful setting Ann and the Deputy Lord Lieutenant, John of the Sussex Roof Garden suite at Goodwood Nelson, in attendance. So much has changed Racecourse, the event was organised by for this Charity over the past year or so, and Business Pulse’s founder, Nass, a long term we would not have been able to relocate to our supporter and Business Ambassador of Dame beautiful new home in Cuckfield or to be able Vera Lynn Children’s Charity. Throughout the to support now over 40 families with access day guests enjoyed a lunch and performance of to free weekly hands-on early intervention a selection of jazz songs by gdb Ambassador, sessions, music therapy, swimming sessions, Susan Fleet, accompanied by her pianist, as well as Outreach support in their own homes include additional activities such as music Michael Hinton, followed by an afternoon of without the incredible generosity shown by therapy, swimming and sensory sessions and racing with a raffle raising funds for the Charity. Nass and his Business Pulse network.” an outreach service to support families in their own homes. Dame Vera Lynn Children’s Charity supports For more information about its services call children under 5 years of age who have cerebral 01444 473274 or email: [email protected] Business Pulse contact details are palsy and other motor learning disabilities at its or visit www.dvlcc.org.uk. Early intervention www.businesspulse.org.uk or nasser@ Centre in Cuckfield, West Sussex. services are held throughout the week and businesspulse.org.uk

Local charity launches new event with a VIP flight on the i360

Local children’s and young adults’ charity The Big Chailey Picnic encourages The Big Chailey Picnic. As well as having Chailey Heritage Foundation, is encouraging ‘picnickers’ far and wide to come together, fun and stopping for a break to share lunch picnic lovers to share a sandwich, flask share their fayre and raise money for with colleagues or friends, participants of tea, or a cupcake or two whilst raising the charity. Big Chailey Picnic packs are will be raising much needed monies for money with the launch of its Big Chailey downloadable free from www.chf.org.uk the amazing children and young people Picnic fundraising campaign. and include bunting, printable stickers and at Chailey Heritage. What a way to launch fundraise tips on how to organise your own with a flight on the i360. We are particularly The charity, a gdb member, unveiled its picnic in your workplace. thankful to British Airways i360 and E3 as Big Chailey Picnic initative, at a launch without the support from our kind sponsors event with a VIP flight on the i360 on All donations will go directly to the Sussex we would never be able to launch initiatives the evening of 7 June. The event, kindly charity that educates and cares for over 220 such as these.” sponsored by British Airways i360 was children and young people with complex attended by supporters and members of disabilities and high health needs. For more information, please contact: the local business community including E3’s CEO David Hill whose company Sally-Anne Murray, Development Director Jenna Durdle sponsored the initiative and gdb’s Chief at Chailey Heritage Foundation comments, 01825 724752 Executive Jeremy Taylor. “We are so excited about the launch of [email protected] the Source - Jul/Aug 2018 19 PEOPLE

HSBC Appoints New Area Director in Surrey & Sussex

HSBC UK Commercial Banking today in supporting businesses across Surrey announces the recent appointment of and Sussex. This new role is created at Andrew Steer as Area Director for Business an exciting time as HSBC completes the Banking across Surrey and Sussex. creation of the ring-fenced bank in the UK and continues to support SME businesses Andrew has held a previous senior leadership throughout the South East.” role at HSBC since joining in 2010 and has over 20 years’ commercial and corporate Andrew Steer commented: “I am delighted banking experience at both Lloyds Banking to take on the role of Area Director for Group and the Bank of Scotland. Andrew Surrey and Sussex. I am passionate about will lead a team of Relationship Managers the role that HSBC can play in supporting supporting owner-managed businesses with businesses across all sectors. I believe a turnover of £2 million to £6.5 million across that both international trade and emerging Surrey and Sussex. technology make it a very exciting time to be working with small and medium-sized Brian Weare, Regional Director for South businesses in Surrey and Sussex to help and East, HSBC UK said: “Andrew brings them reach their potential.” extensive experience to the team and I look forward to the role that he can play www.hsbc.co.uk

New Appointments at MHA Carpenter Box

After 16 years, Robin Evans has progressed to Partner following a stint as a Departmental Director in the firm’s Assurance and Advisory Group.

Within the Assurance and Advisory Group at MHA Carpenter Box, Robin works with a variety of limited companies on statutory audits, tax planning and strategic reviews, as well as providing general technical support to a portfolio of clients. He is also a specialist in dealing with academy schools, assisting them through the conversion process and providing them with ongoing support. He is Head of the Academies Sector at MHA Carpenter Box and is the Senior Statutory Auditor for a number of academy schools and commercial businesses.

Robin also works closely with the Charity Sector at the firm and provides invaluable audit support to many charities and not-for- profit organisations.

MHA Carpenter Box has also appointed Sarah Baker as a Senior Manager within the their profitability and improve their tax returns to Corporation Tax, in addition to Business Services Group. efficiency. On a day-to-day basis, this accounting and tax planning activities. can mean dealing with anything from VAT www.carpenterbox.com Sarah qualified as a member of the Association of Accounting Technicians (AAT) in 2005, before moving on to become a member of the Association of Chartered Certified Accountants (ACCA) in 2009; she became a fellow of the ACCA in 2014.

In her new role with MHA Carpenter Box, Sarah will focus on working with sole traders and owner-managed businesses of all sizes, helping them to increase 20 gatwickdiamondbusiness.com PEOPLE

Talent Acquisition Double Whammy for CountyClean Group

Industry specialist Wayne Holdaway and finance professional Donna Prince are the latest to join the group’s Board of Directors…

Having worked in the environmental and liquid waste industry for 25 years, Wayne has contributed to significant sector successes and will be responsible for the future growth and development of CountyClean Group.

Commenting on joining the group, Wayne says: “Although I’ve been in the industry for almost three decades, I enjoy the variety each day brings. No two days are the same and I relish making the most of opportunities. My aim is to make CountyClean Group THE environmental services provider that people will automatically think of and call when they need an efficient and cost-effective solution collectively achieved over the past decade and Wayne now members of the board, to their problem.” and are extremely grateful to Donna and her we are very excited about what the future teams’ hard work to help oversee and report holds for CountyClean and look forward to CountyClean Group is celebrating its double on our group’s successes. The impact that exponentially raising our profile throughout talent boardroom win with Donna Prince Donna has made so far gives us the utmost the South whilst making significant progress being promoted on 1st May 2018 to Financial confidence that she will continue to be a on our national growth aspirations.” Director of all of CountyClean’s award great asset to the business. ” winning group of companies. www.countycleanenvironmental.co.uk To sum up the momentous occasion, CountyClean Group, Director, Debbie Walker Mike Walker – Managing Director of said: “We are so proud of what we have CountyClean Group said: “With Donna

Kreston Reeves promotes three new partners

owner-managed and AIM listed businesses. Anne has a strong track record in the property and construction sector and heads up the firm’s specialist team as part of her new role.

Jake Standing, Partner, Business advisory, based in Worthing.

Jake joined Kreston Reeves in 2007 and qualified as a chartered accountant in 2012. He re-joined the firm in 2016 following a Accountants, business and financial Nigel Fright, Managing Partner at Kreston period working in industry. He is a keen advisers Kreston Reeves has announced the Reeves, said: “Each of these promotions advocate of identifying and improving promotion of three new partners. is very well deserved, recognising the financial processes in order to aid visibility contributions and commitment they bring of client performance, enabling better The three new partners are: on a day-to-day basis across the firm and management decisions to be made. He works • Anne Dwyer, Partner, Audit and assurance, to their own teams. The entire firm passes extensively in the manufacturing, healthcare and Head of Property and construction, on their warmest congratulations to Anne, and distribution sectors. based in London; Jake, and Mark and look forward to their • Jake Standing, Partner, Business advisory, continued contributions to the firm as it Mark Attwood, Partner, Advisory and based in Worthing; and continues to grow and expand.” assurance, based in Discovery Park, Kent. • Mark Attwood, Partner, Advisory and assurance, based in Discovery Park, Kent Anne Dwyer, Partner, Audit and assurance Mark joined Kreston Reeves in 1999 and was and Head of Property and construction, promoted to senior manager in 2015. He has The promotions take effect from 1 June 2018 based in London. a strong track record in the life sciences and and brings the total number of partners to biotechnology sectors advising businesses over 50. Anne qualified as a chartered accountant in across the globe on tax and raising finance. 2003, joining Kreston Reeves in 2009. She A further 21 promotions were also made works across a wide portfolio of businesses www.krestonreeves.com across the firm’s nine offices at all levels. with a particular focus on medium and large the Source - Jul/Aug 2018 21 PEOPLEBUSINESS NEWS

Four new partners appointed at asb law

Sussex and Kent-based legal and consultancy In addition to the new recruits, asb law is firm, asb law LLP, is pleased to announce a delighted to announce the promotion of two number of new appointments, including four existing associates to the partnership: new partners. The firm, which was recently shortlisted for The Lawyer’s Law Firm of The • Andrew Frake, Partner, Dispute Resolution, Year: The Independents award, is recognised joined the firm in 2008 and became an for its innovative approach and its willingness associate in 2012. He coordinates service to transform its operations for the sake of delivery across the dispute resolution better legal service delivery. team and recently spent 11 months on secondment at client company, BT. Joining the firm as new partners are: • Nicola Billen, Partner, Dispute Resolution, joined the firm in 2014. She is a highly • Daniel James, Partner, Head of Aviation, experienced commercial litigator with who joined asb law on 1 May 2018 from unique insight in the insurance industry and a number of fantastic candidates and it’s Stevens & Bolton. He leads asb law’s highly risk management. Nicola previously worked been reassuring to hear them speak so regarded aviation team which consists of as General Counsel in business and was also positively about asb law and what we are nine members. seconded to BT, further cementing her in- trying to achieve. It’s particularly heartening • Stephen Smith, Partner, Family, who house experience. to see that people are not only aware of our became a partner on 1 May 2018. With strategic approach, but that they want to over 20 years’ experience of family Managing Partner, Andrew Clinton, is pleased play a part in our journey. These are people matters, Stephen was previously Head of to welcome the new partners, “I’m thrilled we want to engage and collaborate with.” Family and Private Client at Kent-based that we have promoted people internally law firm, Brachers. as well as welcoming new faces. We’ve met www.asb-law.com

The RPD Management Team Continues to Flourish

Over the course of the past few years, the next generation of accountants, RPD Richard Place Dobson (RPD), Crawley based is committed to training and developing its Chartered Accountants and Business staff, offering specialist training to ensure that Advisors, has successfully taken on a record every team member has the opportunity to number of new team members as part of its reach their potential. successful training programme. Now, RPD is delighted to announce the promotion of Matthew Tyson, Managing Director at Richard a number of new managers, including Janet Place Dobson, said: Marshall – Payroll Manager, Louise Waugh – Charities Manager and Jennifer Kahwati – “Their promotions are a recognition of their Accounts Manager all being promoted to a fantastic skills and development in recent senior role within the company. times and has helped contribute to the firm’s growth and success” Collectively the newly promoted managers have been a part of RPD for 35 years and For further information on the services that individually worked their way up within RPD. Richard Place Dobson can offer you, please Driven by its initiative to support and develop contact Matthew Tyson on 01293 521191.

Restructuring and Insolvency Partner Joins Irwin Mitchell’s Gatwick Office

Senior restructuring and insolvency partner, “We’re delighted to welcome Andrew to Earlier this year, the Andrew Walker, has joined Irwin Mitchell’s the Gatwick office. He has a wealth of firm’s Gatwick office Gatwick office after relocating from the restructuring in insolvency experience and announced that firm’s Leeds office. is a great addition to our Business Legal it had promoted Services team here in the South East.” Aurelia Butler Ball Andrew, who is Irwin Mitchell’s National Head (Commercial), of Restructuring and Insolvency, advises Irwin Mitchell’s specialist seven partner strong Charlotte Sloan banks, asset based lenders, boards of national restructuring and insolvency team (Employment), directors, insolvency practitioners, debtors provide expert advice on all matters arising Clementine Burch and other creditors on all matters relating to from the financial distress of a business. and Thomas Barnard turnaround and insolvency. (Litigation) to senior associate. George De The team are experts in insolvency, turnaround, Silvo (Corporate) and Vanessa Horn (Real Commenting on Andrew’s arrival, Faye restructuring and asset recovery and also provide Estate) have become associates. Bargery, regional managing partner Irwin a debt and assets recovery service and provide Mitchell’s Gatwick office, said: advice in relation to director disqualifications. www.irwinmitchell.com 22 gatwickdiamondbusiness.com BUSINESSSUCCESS NEWS

Acro Aircraft Seating – Voted Best Seating!

Aircraft Interiors, Hamburg 12th April 2018 Alan McInnes, Senior Vice President Sales - Acro Aircraft Seating are delighted to of Acro said “We are absolutely delighted to announce that they have been voted ‘Best be voted Best Seating two years in a row by Seating’ by the PAX International readership, the readership of PAX International. From for the second year running. investment, our talent is growing with our business, and in turn we’re reaching new heights The awards ceremony took place last night at in our capabilities for comfort innovation.” the Radisson Blu Hamburg, following day two of Aircraft Interiors 2018. Acro are ‘perfecting comfort for passengers’ at Aircraft Interiors Expo in Hamburg 10th to Chris Brady, CEO and Alan McInnes, SVP Sales 12th April 2018, Hall 6 Stand 6B30. accepted the award on behalf of the Acro team. www.acro.aero

The future is now!

emotional experience for the future success of any business. Also blowing minds with future insight were Mark Stevenson (the ‘reluctant futurist' and award-winning author, and Tim Leberecht, a Futurist, Humanist and Co-founder of The Business Romantic Society. Before the celebratory drinks and mingling it was time for our keynote speaker. The outstanding Holly Tucker MBE, Founder of Not on the High Street, shared her incredible business journey highlighting what is most important along with her passion for small businesses for the future. The audience got the chance to ask Holly their questions too so by the end of the day there were many valuable takeaway points for them to The 9th May saw the ACUMEN BUSINESS put into practice. CONVENTION 2018 held at The Grand Hotel, The day kicked off with a bang (literally!) as Brighton bring wonder and insight to hundreds of Clatteratti performed their tribal drums building Penina Shepherd, Founder of ACUMEN BUSINSS delegates from far and wide. up to a crescendo to start the show in style. LAW said, “It’s been a fantastic day and great to see so many business professionals together, all This year the spectacular line up proved to be There were Link & Learn sessions (with essential sharing in the inspiration and expertise from the revolutionary, looking at how future business legal tips), masses of quality networking day. That’s what makes it so special and we look trends affect business both now and going opportunities and lots of surprises too! After forward to our 10th convention next year! “ forward. With the advancement and increased everyone had their fill of delicious lunch with use of AI technologies the fascinating speakers wine, Penina Shepherd best selling Author and To find out how to get involved next year and gave valuable insight on what’s really important Founder of ACUMEN BUSINESS LAW, shared for more information please contact creative@ in future proofing your business. her thoughts on the importance of brandings acumenbusinesslaw.co.uk

Award winning Avantguard Security Officers

Avantguard are delighted and extremely It is particularly special that our own proud to announce that our security officers team members were nominated, being Dave McFarlane and Kevin Hyde have been contractors to OneFamily. But regularly presented with a special award from our working on the reception of the offices in client, OneFamily based in Brighton. Brighton has made them part of the team, so much so that they are on first name The values award scheme was set up by terms with almost all of the 500 staff who our client in September 2017 and aims to work in the building. achievement and to have them as part of recognise the commitment and effort of our team. their employees. The awards are based Overall there were 152 nominations and on recommendations from the staff and this was shortlisted to 32 people by a panel Mark Loftin management at One Family, who can of judges. Dave and Kevin were presented Avantguard Security nominate their colleagues if they feel that with their award at a special ceremony www.avantguardsecurity.co.uk they have really gone above and beyond at Hotel Du Vin in Brighton. They are [email protected] to represent the teamwork and values of incredibly honoured to have received this 01903 890261 OneFamily. award and we are immensely proud of their 07772 865488 the Source - Jul/Aug 2018 23 SUCCESS

Leading Edge Conference Provides the Answers to Achieving Gender Equality at Work

LoveLocalJobs.com, the award winning Sussex based jobs board with The Skills Farm delivered an enlightening gender equality conference in May 2018.

The Fearless Female Conference at Hilton London Gatwick Airport was attended by over 70 HR professionals and senior decision makers from local businesses, the aim was to provide organisations with the answers to achieving gender equality. Consultancy was interviewed by Scott Summers from the Skills Farm and Julia Mary Appleton, Editor of Changeboard LoveLocalJobs.com’s Helen Walpole on Francis of Julia Francis Talent Consulting kicked the day off with a keynote on why how to deliver a female focused recruitment delivered a session on building a female facilitating female progression starts with programme that delivers the best in leadership programme to give the audience an changing mind-sets. The audience was also female talent. Janine Owen said: “As an idea on how to get aspiring females stepping up, given the opportunity to hear tips and best organisation we are passionate about speaking up and standing out. The conference practice from an expert panel from industry developing female roles in the workplace came to a close with the final session of the leading companies on how to attract and and were delighted to support the Fearless day by Antoinette Oglethorpe, Leadership & retain female talent Female Conference. Across all sectors it Development Consultant. Antoinette gave is about supporting and highlighting best advice on how to cultivate an inclusive culture Event Headline Sponsor’s Janine practice and championing women that are that supports development for all. Owen, Marketing Director from Search leading the way." www.lovelocaljobs.com

Avensys take home the silverware at the IER Awards 2018

of its employees, Paul Haywood, Custom Markus Wood, Managing Director said ‘We are Installation Technician won ‘IER Best Young absolutely delighted to win so many fantastic Gun’. They were also Highly Commended for awards and are very proud of Paul for ‘Best Best Omni channel Retailer of the Year. Young Gun’. It's fantastic to be recognised for our progressive and innovative approach The IER Awards recognise the very best to developing our customer shopping innovation in the electrical retailer sector experience. Our retail space & Smart Home is and reward the companies and individuals unique and is designed to meet the changing that demonstrate excellence in the way they needs of the consumer electronics market. operate or in what they produce. We offer an important alternative to the Avensys Ltd were the proud recipients of National Retailers, both in terms of price, four 2018 IER Awards (Innovative Electrical Celebrating excellence in the electrical retail choice and added value service. It’s always Retailing Magazine) for the second year industry, Avensys received recognition for been our mission to go beyond customers’ running, winning the coveted ‘Best IER their state-of-the-art Audio Visual and Home expectations and this award is a great stamp Retailer’, ‘Best Large Independent Consumer Appliance Superstore on Fleming Way, Crawley, of approval from our industry peers.’ Electronics Retailer’, ‘Best Independent their Omni channel approach to the market and Retailer Superstore Showroom’ and one excellence in residential installations. www.avensys.co.uk

BGF receives Queen's Award for Enterprise, Innovation category

We are incredibly honoured to announce that The judges highlighted BGF’s achievements in: BGF has become the first investment company to receive the Queen's Award for Enterprise • Delivering an effective and scalable in the innovation category, the UK’s highest solution for growth capital investing official accolade for business success. through a unique combination of extensive regional infrastructure, technology, The awards are designed to celebrate investment structure and processes. outstanding achievement by UK businesses. • Building a unique dataset to identify and BGF has been recognised for creating a engage growing companies across every policy makers looking to shape and scale unique platform for long term investing in sector and region of the UK. the funding ecosystem for the UK using a small and mid-sized companies on a truly • Creating a business model that is now new and innovative approach. meaningful scale; going above and beyond being studied as an exemplar by countries in this area of expertise. around the world, generating interest from www.bgf.co.uk 24 gatwickdiamondbusiness.com SUCCESS

Bowles Learning & Development

Here at Bowles Learning & Development of each activity ensure that participants we are part way through another incredibly are able to feed back on their individual successful year. We continue to help contributions as well as those of the team. organisations get the best out of their teams and leaders by developing the soft Our most recent programme took British skills required to succeed in the workplace. Airways Apprentices on a 2-day expedition Based near Tunbridge Wells and with our across the South Downs. Throughout their own stunning venue and residential facilities, programme they were set various problem- organisations such as BMW, John Lewis, solving challenges all aimed at developing their Laing O’Rourke, Starwood Hotels and British leadership skills. There were many “light bulb” Airways have already seen the difference moments along the way, times when they Bowles experiential learning programmes realised how their individual actions impacted have had on their apprentices, graduates, their team, how giving and receiving feedback teams and leaders. in a constructive way is key to making lasting disability and youth groups. We help them to improvements and how to best use the time build their confidence and to grow, give them Our experiential approach – learning by given to complete tasks. All of this learning is the chance to see what they are capable of, to doing – is very powerful in embedding and designed to be taken back to the workplace, challenge themselves and ultimately to learn extending skills development. Blending ensuring a return on investment. to believe in themselves, to believe that they practical experiences with facilitated and can overcome disadvantage and be a success. sometimes challenging discussions helps But it’s not only organisations that benefit Any profit raised through our corporate us to create powerful shared memories from our programmes, Bowles is also an programmes is donated to the charity. which go beyond good intentions to actions. outdoor education charity that delivers Thorough debriefing sessions at the end activities and residential courses to schools, www.bowles.rock

Calverton Finance are Delighted to Announce their 20th Anniversary

be highlighting key achievements, memories happy. In a market dominated by the big 4 from the past and will be carrying out both banks, their aim is not to be the biggest but internal and external competitions. to be the best.

What makes Calverton different? They pride Sales Director, Sharon Simpson, who has themselves by building key relationships and worked for Calverton for over 12 years and providing the best service possible. With is based at the Gatwick office explains “I their head office based in Milton Keynes, they am looking to develop my network of key have now been operating from their Gatwick Introducers in and around the Gatwick area, office for 8 months. This has proven very together with meeting potential Clients to Calverton Finance provide invoice finance successful for their southern based Clients support their Cashflow requirements by facilities to UK SMEs. This year they are and has provided a substantial increase of new providing bespoke facilities”. proud to announce 20 years of supporting business in the area. owner-managed businesses and will be If you would like to discuss your future working celebrating this significant milestone Calverton do not just provide finance capital requirements please contact Sharon on Friday 10th August. Calverton have products, they provide solutions to their Simpson on 07787 530940. recognised this momentous occasion Clients’ cashflow requirements. This means by thanking their employees with a trip that they listen first and adapt what they do www.calvertonfinance.co.uk to London with dinner on a boat on the to suit each Client’s particular specific issues. Thames. In addition, 20 days prior to the Their main driver as a business is Client anniversary date of the 10th August they will retention, they thrive by keeping Clients

Don’t forget to Follow @gdbevents use your guests for the best passes at our next networking Members Meeting in the diamond. the Source - Jul/Aug 2018 25 SUCCESS

Porsche Centre Mid-Sussex in the community

Porsche Centre Mid-Sussex are more vouchers as prizes in fundraising efforts. walkers, hike 20 miles across the downs start than just an automotive dealership, they These vouchers are either the use of a at 6am on Sunday 15th July. also pride themselves on being a local Porsche for the weekend or a half day commodity. Engagement and support driving experience at Silverstone. As well as Centre Principal Andrew Crabb comments; within the local community has rapidly prize donations, support is given to charity “It is with great pride that colleagues give become part of the business model, with fundraising events such as; Macmillan Golf something back to the local community a commitment to have a positive impact Day, the ‘Best of British’ Rockinghorse and local charities. Last year, we helped with the area of business. lunch, gdb Charity Challenge. raise £40,000 and supported 26 different charities, which is a fantastic achievement The doors are regularly open to everyone More recently, Porsche Mid-Sussex with great enthusiasm and support from the at Porsche Centre Mid-Sussex, hosting an have donated use of their boardroom to whole team.” array of events, including networking for Macmillan for their regional meetings, local business groups such as gdb, as well to help the charity eliminate expense of If you would like more information on events, as Business Parks Association. finding alternate locations. please visit www.porschemidsussex.co.uk Community support is also given by the sponsorship of local football clubs, such as The latest charity challenge that the team If you would like to support Porsche Mid- Haywards Heath FC. at Porsche Centre Mid-Sussex are taking Sussex in their latest fundraising efforts, on is the Trek the Night – South Downs Way please visit https://www.action.org.uk/ Porsche Centre Mid-Sussex regularly challenge in aid of Action Medical Research. sponsor/PorscheMS1 support local charities by donating The challenge will see a team of first time

Aneela Rose Selected to Represent GB in European Powerlifting Championships 2018

On Saturday 14th April, Aneela Rose injuries she was advised to take up strength won first place at the Amateur British training to help her upper body. It quickly Powerlifting Union (ABPU) SW Qualifier in became apparent that Aneela was strong Barnstaple, Devon, in the Masters 56kg body for her petite stature and was encouraged weight class, with a total score of 225kg, to continue training with heavy weights. qualifying for the British Finals on 12th May The rest is history. She competed in her first at Bodypower and automatic selection to British Powerlifting Championship in 2016 represent Great Britain in the European with GPC-GB winning silver followed by first Championships in Grenoble, France in place in 2017 at the GPC-GB British Finals in work and family around training and the diet August 2018. The powerlifts consist of squat, Welwyn Garden City. is so hard to maintain at times as body weight bench press and deadlift. directly affects the lifts. Aneela won the More Radio Sports Award Aneela is MD of PR & Digital Marketing 2017 and is also shortlisted in the prestigious “There’s a fantastic network of people in agency Rose Media Group, founded 14 years Asian Women of Achievement Awards 2018 the powerlifting community and I couldn’t ago and recently moved to the Victoria in the Sports Category, winners announced achieve what I do without their advice and Business Park in Burgess Hill. on 9th May 2018 to a star-studded audience support. I’m looking forward to the British at the Park Lane Hilton. Finals at Bodypower and the European Aneela’s sporting journey began after the Championships but the glittering Asian 2012 London Olympics, when she was Upon receiving the invitation to the Euros, Achievement Awards will be particularly inspired to start throwing her javelin again Aneela said, “As a teenager I dreamt of special as I can wear something other than a after a 25 year break competing whilst at representing my country in sport and here singlet for a change!” school. She joined Crawley Athletics Club we are two decades later! I’m really proud and after suffering consistent shoulder I’ve persevered, it’s a challenge juggling my Twitter & Instagram: @AneelaRose 26 gatwickdiamondbusiness.com SUCCESS

British Airways Run Gatwick hailed a huge success

The inaugural British Airways Run Gatwick took inaugural International Half Marathon titles, Sean Doyle, British Airways’ Director of place on Sunday 13th May 2018, and firmly whilst Adrian Haines of Crawley AC and Network and Alliances, added, “We are made its mark as a must-do event on the UK Cheryl Evans won the 5K. The Family Run was delighted to have partnered with Run race calendar. Thousands of runners turned a popular part of the event and saw over 550 Gatwick on this race which has been a great out to take on the International Half Marathon, participants of all ages cross the finish line in success and enjoyed by all.” 5K, Corporate 5K and Family Run in the spring front of the festival stage. sunshine and it proved to be a superb sporting British Airways Run Gatwick is organised day of achievement for all ages and abilities. Race Director Dave Kelly commented, “We are by the team behind the award-winning All races started and finished at Crawley’s absolutely thrilled with the turnout for the very Intersport Run Reigate Half Marathon &10K Southgate Park, and runners were excited to see first British Airways Run Gatwick and would which takes place on 16th September. Go to top former athletes and Flying Start ambassadors like to thank all our runners and supporters www.rungatwick.com for further information Colin Jackson CBE, Iwan Thomas MBE and Sally for making it such a wonderful success. It and to sign up for the newsletter. Gunnell OBE start the various races. has been a privilege to have British Airways on board as well as all our other partners and Neil Boniface of Crawley AC and Hayley charities, who together have made this a highly Manning of Clapham Chasers secured the memorable inaugural event.”

School Students Celebrate Success at Awards Ceremony

The achievements of 70 students from The students come from seven secondary taken part in the Be the Change programme Crawley and Gatwick schools were schools in the area: Ifield Community and all that they have achieved throughout. commended at an awards ceremony on Friday, College, Hazelwick School, Holy Trinity As headline sponsor, Gatwick is committed April 27 at the Hilton London Gatwick Airport. Church of England , St to supporting young people in the local Wilfrid's Catholic School, The Gatwick community to have the confidence and The event was the finale to the Be the School, and Thomas opportunity to excel in their future careers.” Change programme, an initiative to boost the Bennett Community College. aspirations and job prospects of young people Siobhan Melia, Chief Executive at Sussex aged between 13 and 14. Over the last six Be the Change Crawley and Gatwick has Community NHS Foundation Trust, said: “We months the students have been taking part been sponsored by Arora Hotel, B&CE, have had a fantastic experience working with in a series of activities designed to improve Crawley Borough Council, Gatwick Airport Be the Change. It’s been wonderful to see hope, happiness, confidence, relationships, to (headline sponsor), Hilton London Gatwick the positive response from the young people change negative behaviour and to introduce Airport, NatWest and Sussex Community we have met and the scheme has been a them to career opportunities. NHS Foundation Trust. brilliant opportunity for our staff to learn and grow – while giving something back to the The students were congratulated and Gatwick Airport’s Head of Community communities we serve.” awarded certificates by the programme’s Engagement, Alison Addy, said: “We are sponsors and volunteer business guides. extremely proud of the students who have www.lovelocaljobs.com the Source - Jul/Aug 2018 27 SUCCESS

Manor Royal BID events make a big impact in Crawley

Manor Royal Business District is celebrating job vacancies on offer. The event, held by the locally and B&CE is always looking for great the success of two major Expo’s that took Manor Royal BID, was sponsored by the B&CE local talent to join our team. We saw some place at the Crowne Plaza Hotel, Crawley on Group and created by Prowse & Co. Ltd. great people at the Expo and fingers crossed Wednesday 16 and Thursday 17 May. Seminars were also popular, providing free will be making some job offers soon!" training and advice for job seekers. Now in its sixth year, the ‘Know your Neighbour’ Steve Sawyer, Executive Director of Manor event provided a valuable opportunity for Trevor Williams, Director of Thales and Royal BID added: “We were delighted to Manor Royal based organisations to improve Chairman of Manor Royal BID said: “Year-on- extend our popular ‘Know Your Neighbour’ their business networks and promote their year, the success of Manor Royal BID events event this year, by reaching out to the wider products and services. 72 companies exhibited demonstrates the value of bringing together community and providing an opportunity on the day including Tesla, Fastsigns, Varian people and businesses from Manor Royal and I for local people to discover more about the and Heyland & Whittle, who won ‘Best Stand in would like to thank everyone who participated. companies and work opportunities located on Show’ and a microwave oven, kindly donated Manor Royal BID is looking forward to delivering their doorstep via the Careers Expo. There by Avensys Ltd. As well as the exhibition, our next five-year BID term from 2018-2022 was strong support from businesses and we guests had an opportunity to hear about the as we continue to build on the energy and were delighted to see so many people attend.” latest BID projects and participate in a lively diversity of our growing business community.” session of Business Bingo! For more information about Manor Royal Zoe Wright, Group Director of People at Business District and the job vacancies on The next day, more than 350 local people B&CE, said: “We were proud to be able to offer from Manor Royal companies visit attended the inaugural ‘Manor Royal Careers sponsor the first Manor Royal Careers Expo. www.manorroyal.org Expo’, to meet 42 companies from the As a thriving business area, the Manor Royal business district, who collectively had c200 Business District provides over 30,000 jobs

Fiona Monson delighted to join the Merranti Consulting team gdb member Merranti Group, a Business Fiona says (Fiona Monson) “I was lucky enough Services Group based near , to sit next to Merranti founder, Jason Fudge, are delighted to be expanding their reach with at the gdb conference in January. We really hit the expansion of their Merranti Consulting it off and when Jason invited me to meet the division, by introducing Fiona Monson. team I was thrilled by the prospect of enjoying the camaraderie and back office support of a The team of Consultants regularly meet to bigger team whilst still being able to maintain my exchange ideas on proposals and build a independence and pursue other opportunities. bespoke team for each client. Phil says (Phil They really are a dream team and I have learnt so Gaffney) “As Aristotle put it “The whole is much from our exchange of ideas.” Fiona adds right person (or Team) for the task, in all greater than the sum of its parts”, by working her skills as a mediator and negotiator along aspects from Micro Businesses to larger as a team we are learning more about the with her 25 years’ experience as an insolvency SMEs and third sector entities. Merranti team’s strengths and sharing ideas to create practitioner and chartered accountant. Consulting have also designed a wonderful far broader ideas than we could individually Q&A tool for businesses to highlight areas by drawing on each other’s expertise we are The team is really excited by their range for improvement this will be rolled out by the also able to bid for larger projects.” of skills which means that they have the next Merranti Business Breakfast in July.

How the Sussex MBA gave Andrew McKechnie the confidence to start his own business

I’ve had a successful career in aviation. I moved big business, small business, charities and information on McKechnie Aviation visit: from flying big jets as a British Airways pilot to the public sector. The management theory https://mckechnie-aviation.eu/ overseeing airlines on behalf of the Civil Aviation is universal but the opportunity to discuss Authority (CAA) and then overseeing aviation and debate with colleagues from different Find out how you could transform your career authorities on behalf of the European Union. To backgrounds adds an extra dimension. with an MBA from University of Sussex. As a progress further I needed more than technical fellow gdb member the University are offering and regulatory expertise; I needed to understand Leaving British Airways was a turning point a £5000 scholarship to all successful gdb how organisations work and are managed. in my career. This seemed very irrational to applicants. You can study full-time or part-time, many colleagues – but it’s a very planned out, with teaching on Fridays and Saturdays, places Like any good programme of study the MBA hierarchical career structure. I’d got to the top, are available to start in September or January. helps you to ‘learn to learn’. It taught me to but I didn’t want that long term. Studying on find the resources I need for areas outside my the Sussex MBA has been transformative. It’s To be eligible to receive your scholarship, specific expertise. A particular strength of allowed me to move on to a whole new phase please write “Part of the gdb network” in the Sussex MBA is the diversity of students of my career with a new found confidence and your Supporting Statement. To find out more on the course. There’s a mix of people from tool kit to run my own business. For more and apply visit www.sussexmba.com. 28 gatwickdiamondbusiness.com GDB

Azura Earth and Catalicity - connecting the dots!

Just a few months ago Sean Burton of Azura We didn’t realise it at the time but something advise in our separate areas of expertise Earth and Sandra Norval from Catalicity met new was being born! including: at a gdb Members Meeting. It was late in the day so just a brief chat but the connection We are delighted to announce that Sean • Data Analytics, immediately showed promise. and Sandra are launching a new startup, • Application of Virtual and Augmented Bluedotaug bringing the two areas of expertise Reality in your business, Sean has been working on immersive together for an exciting platform for visualising • Addressing sustainability in your business, or technology, using Virtual and Augmented environmental data. Our prototype focuses • Improving food and manufacturing processes Reality to innovate around business on noise and we are also working on air applications while Sandra advises on quality applications with a list of many other We’re really excited about this marriage of sustainability strategy, helping businesses potential markets that will benefit from this two seemingly unrelated skillsets! to identify new processes, products and game changing platform. We are already markets for a more sustainable world. in discussions with our first customers in Contact us on [email protected] or logistics, rail and construction with interest follow us on Twitter @bluedotaug for news The two might seem worlds apart but after from many more so watch this space for more as it emerges! Catalicity published the paper ‘Where or grab one of us next time you see us at a gdb are the opportunities?’ Sean saw that event to find out more about the platform. the opportunity for connecting his work with sustainability was realistic and the Catalicity and Azura Earth will also continue conversations deepened. to evolve and we will still be available to gdb partnership – after a chance encounter!

At the April gdb meeting, new member Persuasion” will provide some practical tools asking one question Joe Cheal from Imaginarium Learning & and techniques to help people become more he had never asked Development got talking to the host of the influential in business and life! before… ‘What’s event, Jenna Barlow, Sales Manager of the your best price?’ Gatwick Holiday Inn. They have organised it for the morning of Simple perhaps, 10th August at the Holiday Inn Gatwick. Jenna but it made the They got talking about the British culture and adds: “We are delighted to be hosting this difference!” how we are not always good at asking for we event. Working together with a local business want or complaining effectively… indeed that is very important to us and we believe that The course runs from 9.30-12.30 and we sometimes end up resorting to forms running this kind of event can benefit lots of pre-booking is essential. There is a fee of manipulation… creative perhaps but not individuals in a variety of roles.” of £49.00+VAT which will include teas & always conducive to brilliant relationships! coffees. To find out more, you can contact Joe has a twenty-five-year background Imaginarium on 01892 309205 or info@ This conversation led to a “why don’t in business psychology and has seen the imaginariumdev.com. Or book direct via we…” moment! So they teamed up to host effect that ‘ethical influence’ can have: “A www.imaginariumdev.com/events/. an affordable event for local businesses. few years ago, a purchaser in an engineering The course, titled “The Power of Ethical company we worked with saved £50K by

Teambuilding4u builds collaborative relationships

Teambuilding4u • Holiday Inn, Gatwick our delivery, thus making the team building has been around • South of England Event Centre more relevant to the clients business needs. for a little over 12 • Sandman Signature Hotel, Gatwick This will enable our training provider and months, and in • The Old Ship in Brighton us to build relationships with new clients, that time we have • Cottesmore Golf Club delivering ongoing help to strengthen team been collaborating • Brighton Race Course relationships and more. with Roffey Park Institute. Continuing with the theme of collaboration, Joining gdb has made it much easier to Delivering our bespoke team building we have taken on three, third party suppliers communicate freely with potential new activities sold as part of their already all new members since December: clients and suppliers on a one to one basis, established corporate meetings and • Positive Comedy taking away the old cold call scenario, which conference packages. This has worked • John Young Media in this new GDPR and TPS world is making very well for several of their clients and in • The Detective Project Mid Downs things very difficult for SMEs to gain any particular Gatwick Airport. Since joining gdb ground with new business. Thank you gdb. in December, we have continued to create And finally, most of our competition offers collaborative relationships with member only the team building activities. We are in Andrew Lake, Teambuilding4u venues. We are pleased to say that we are discussions with several gdb members about www.teambuilding4u.co.uk now able to offer our services at: adding their bespoke training as part of the Source - Jul/Aug 2018 29 GDB

JPS Wealth Management Ltd www.jpswealthmanagement.co.uk Seminars 07879 013946 Financial Adviser Services and Wealth Management 27th July 2018

Manton Business Consulting Negotiation & Conflict www.mantonbc.com Management 07703 446564 Leadership, Coaching & Advisory for Businesses Presenters: Benjamin Everly, Senior Lecturer in Martin Riley Leadership & Business Development Organisational Behaviour, University of www.martin-riley.co.uk Sussex (Business and Management) Bridgeham Clinic 01424 892200 Fiona Monson, Financial Mediator, Insolvency www.bridgehamclinic.com Business & Leadership Coaching/Speaking Practitioner & Chartered Accountant 01293 542245 Osteopathy & Wellbeing Fiona and Benjamin will present the Network Xpress important topics of negotiation and conflict resolution. Benjamin teaches negotiations www.netxp.co.uk CCLS South Ltd on the MBA program at the University of 07889 533641 www.ccls.co.uk Sussex, and will introduce key negotiating Business Events 01444 235959 concepts and theory. Fiona specialises in Electricians & Office Refitting conflict resolution and mediation, and will Plan Insurance Brokers provide real life examples that illustrate the importance of applying the concepts. www.planinsurance.co.uk Crescat Digital 0203 004 5572 This session aims to provide you with useful www.crescatdigital.com Commercial Insurance Brokerage negotiating skills, while also challenging 01403 253860 you to reflect on how you might apply this Digital Marketing Agency information in your work role and reflect Quantum Sales on how you can approach challenging www.quantum-sales.com situations differently. Dr Elaine Hickmott 01243 788033 www.elainehickmott.com Sales Training and Development 07880 521406 31st August 2018 Learning and Development Consultancy Road Runners Group Are you missing out on 01737 760076 EVM Direct LTD Private Hire Taxi Service trading overseas? Not www.evmdirect.co.uk 0845 520 5160 sure how to market Manufacturing & Supply of Mercedes Benz Minibus Spire Gatwick Park Hospital your product or service www.spirehealthcare.com internationally? 01293 778611 Face Media Group Private Healthcare www.facemediagroup.co.uk Presenters: 0333 800 0888 Lorraine Nugent – Willdwood PR Print Wilton Park Executive Agency Carolyn Bentley – Department of www.wiltonpark.org.uk International Trade 01903 817762 Gemini Print Group Venue You may be an SME manufacturer or service www.gemini-print.co.uk provider based in the UK and not thought 01273 464884 of trading internationally or not know where Print, Managed Print & Promotional Products to start. You may have a product or service that would benefit from promotion in Referral thanks overseas markets. Greenway & Associates www.greenwayassociates.co.uk • Lesley Alcock from Platinum Business During this session you will learn about the 01737 652737 Magazine for Bridgeham Clinic benefits of trading overseas and unearth Architecture & Construction top tips on how to promote your business • Paul Matthews from Shopper on an international platform. Anonymous for Martin Riley Hear how DIT (Department of International Investec Wealth and Investment Leadership & Business Development Trade) helped a local Gatwick Diamond www.investec.com • Jaffer Lokhandvala from E-mpower.IT based business, Wildwood PR, develop their 01737 224223 for CCLS South Ltd international offering, gain new overseas Investment Management clients and how they work with global brands • Paul Samrah from Kingston Smith for to market their products and services. Investec Wealth and Investment Jellyfish • Nick Broom from PVL for EVM Direct www.jellyfish.co.uk To book on either or both seminars please 01737 749672 • Ian Trevett from Platinum Business visit www.gatwickdiamondbusiness.com Digital Marketing Magazine for Network Xpress and visit the Events page.

30 gatwickdiamondbusiness.com GDB

Forthcoming events

4th July 2018 27th July 2018 21st August 2018 Summer Stroll & High Tea July Members Meeting Networking at Ease Borde Hill Garden, Haywards Heath The University of Sussex BMEc Hartfield Manor, Betchworth 2.00pm-4.00pm 11am – Educational Seminar – Negotiation & 12.00pm-2.30pm Conflict Management £22+VAT for members 12pm-2.30pm Members Meeting £35+VAT for gdb members £32+VAT for non-members Free for gdb members £45+VAT for non-members £25 plus VAT guest fee. 12th July 2018 21st August 2018 7th August 2018 Pastries & Networking August Members Meeting Reigate & Banstead Borough Council Fun Golf & Networking BBQ Reigate Manor 8.30am-10.00am Lunch 11am – Educational Seminar - Are you Free for members only The Copthorne Effingham Hotel missing out on trading overseas? Not sure 10:30am – 1.00pm how to market your product or service £35+VAT for gdb members internationally? 19th July 2018 £45+VAT for non-members 12pm-2.30pm Members Meeting Treasure Hunt & Networking Free for gdb members £25 plus VAT guest fee. Lunch 14th August 2018 The Old Ship Hotel, Brighton Elevenses and Networking 12.00pm-2.30pm WDR, Horsham Get in Touch £35+VAT for gdb members 10:30am – 12:00pm Free for members only £45+VAT for non-members t: 01293 440088 www.gatwickdiamondbusiness.com Gatwick Diamond Business Previous Meetings & Events: 14 Basepoint, Metcalf Way Crawley RH11 7XX The past two month’s meetings were: gdb AGM and June Members Meeting at Denbies Wine Estate Stay up to date with gdb 'Shark Bites' & Networking at The https://www.denbies.co.uk/ Sandman Hotel London Gatwick Follow Us on Twitter http://www.sandmansignature.co.uk/ twitter.com/gdbevents

gdb Croquet & Networking Lunch at Booking Information Ashdown Park Hotel & Country Club https://www.ashdownpark.com/ We now use www.eventbrite.com to Magazine Disclaimer manage our bookings and all event gdb Networking at Ease at the Hilton payments. This should speed up the Hotel London Gatwick Airport All rights reserved. The views booking process for you and allow http://www3.hilton.com/en/hotels/united- expressed in this publication are not you to book events online; something necessarily those of the publisher. kingdom/hilton-london-gatwick-airport requested in our most recent Survey. The publisher cannot accept gdb May Members Meeting Co-Hosted by We will still be publishing the Events responsibility for any errors or Crawley Town Football Club & Paella Fella programme online and sending omissions relating to advertising or https://www.crawleytownfc.com/ reminders, but Eventbrite is an editorial provided by other agencies or https://www.paellafella.co.uk/ efficient and effective way to manage parties. No part of this publication may event bookings be reproduced without prior written gdb Express Lunch at Reigate Manor Hotel consent from the publisher. https://www.reigatemanor.co.uk/ Bringing Guests No responsibility is accepted for gdb Pastries & Networking at Motorline If you know of someone who would unsolicited materials or for the return Volkswagen (Gatwick) like to attend a members meeting, of these materials while in transit. http://www.volkswagen.co.uk/retailers/00671/ please do check with the office first. The Source is published by Gatwick motorline-volkswagen-gatwick/crawley Guests are welcome to attend one Diamond Business meeting to see how membership can gdb Flight & Networking Lunch at the work for them, but places are limited Editor: Jeremy Taylor British Airways i360 and we do have to turn some away. http://britishairwaysi360.com/ The fee for a guest is £25+VAT. Basepoint, Crawley, RH11 7XX the Source - Jul/Aug 2018 31 Specialists in raising the profile of individuals through PR

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