Is Nevada Leaving Federal Money on the Table? Page 18

Apply Now for Prestigious Program, Leadership Las Vegas Can You Make the Cut? Page 30 There is Hope A Wealth of Knowledge For Prisoners Executive Women’s Council Spotlight: Find Your Workforce Now Danna Jarvis, Hightower Las Vegas Page 15 Page 35

Cultivating growth and prosperity SMOKEFREE It’s the Responsible SPACES Thing to Do You’ve been protecting the health of your business by:

Physical Requiring Washing Checking Contactless distancing masks hands temperatures service

But there is more you can do: Create a smoke and vape-free policy

25ft

Smokefree Air Minimum Distance

There is no safe level of secondhand smoke. Eliminating exposure to secondhand smoke both indoor and outdoor is the responsible thing to do. It’s good for business and it’s good for health.

There is no better time than now to create a smoke and vape-free policy. For more information or for FREE signage for your business, visit GetHealthyClarkCounty.org or call 702-759-1270.

2 BUSINESS VOICE APRIL 2021 VEGAS CHAMBER Cultivating growth and prosperity

MARY BETH SEWALD PRESIDENT & CEO

Spring is here, and there are so many things going on April is the month of Second Chances, and the Vegas at the Vegas Chamber to help our member businesses Chamber is proud to partner with Hope For Prisoners grow and flourish. and Workforce Connections to present opportunities for members to learn more about the amazing work of This month, the Vegas Chamber will host its signature Hope For Prisoners to prepare and connect formerly Legislative Day on April 6. This is an opportunity for incarcerated individuals with jobs. We will hold a our President’s Club and Advocacy members to hear webinar early this month to learn more about the from leaders in Carson City about the latest from the program and hear from employers who have hired Hope Nevada Legislature. It is also a chance for members to For Prisoners graduates. We will also present additional share with lawmakers the concerns and challenges of the opportunities for you to connect with and potentially business community. We will be doing the Legislative hire these skilled and trained workers. Day virtually, making it easier than ever for members to engage in this event. Look for more information in this The Vegas Chamber is also focused on developing magazine on how you can be part of this special event. leaders in our community. Applications are open for Leadership Las Vegas, the premier community The Vegas Chamber continues to be your advocate leadership development program in Southern Nevada. every day in Carson City. Our Government Affairs team Leadership Las Vegas, a program of the Vegas is tracking hundreds of bills that could potentially impact Chamber’s Leadership Foundation, selects 60 individuals employers, employees, and entrepreneurs. The Chamber from a cross-section of our community. During the has testified on approximately 50 bills and is working 10-month program, class members will learn about behind-the-scenes, meeting with lawmakers about the facets of the community, hear from top-level leaders, negative impacts of some of these proposals on your and develop a deeper understanding of Southern business. Nevada so they can be effective agents of positive change. I urge you to apply. Our Government Affairs engagement is one of the most valuable benefits the Vegas Chamber offers you. The Thank you for your trust in the Vegas Chamber. I look Vegas Chamber not only looks out for our members, but forward to seeing you soon. we are also convening business associations from across Nevada so that the business community is aligned and speaking with a unified voice. And we appreciate so many of our members engaging as Chamber Advocates. Thanks to you, the voice of business is stronger than ever.

VEGAS CHAMBER APRIL 2021 BUSINESS VOICE 3 Business Voice

VOLUME 42 NUMBER 04

Vegas Chamber 575 Symphony Park Avenue, Ste. 100 Las Vegas, NV 89106 702.641.5822 • VegasChamber.com

Mary Beth Sewald President & CEO Vegas Chamber

2021 Board of Trustees Trustees Emeritus Board Executive Committee

Gina Bongiovi Paul Anderson Jay Barrett Chair Boyd Gaming The JABarrett Company Bongiovi Law Firm Joseph Asher Michael Bonner Alex Dixon William Hill US Greenberg Traurig, LLP Chair-Elect PureStar Brandon Barkhuff Bob Brown NV Energy Opportunity Village Tom Burns Immediate Past Chairman Danielle Bisterfeldt Steve Hill Cragin & Pike Insurance Las Vegas Convention The Howard Hughes Corporation and Visitors Authority Hugh Anderson HighTower Las Vegas Jan Jones Blackhurst Caesars Entertainment Senator Richard Bryan Fennemore Craig, P.C. Michael Bolognini Kerry Bubolz Cox Communications Vegas Golden Knights Fafie Moore ERA Brokers Betsy Fretwell Vincent Ciminise Consolidated Switch Wells Fargo Bill Noonan John Guedry Tyler Corder Boyd Gaming Bank of Nevada Findlay Automotive Corporation (Retired)

Lisa Howfield Brigadier General Michael Drowley Jim Prather KLAS-TV Las Vegas Review- Nellis AFB Air Force Liaison Journal Lori Kraft Las Vegas Convention and Visitors Michael Feder Bruce Spotleson Authority The Neon Museum Dickinson-Wright, PLLC

Ellen Schulhofer John Wilcox Brownstein Hyatt Farber Schreck Mark Hutchison Hutchison & Steffen, PLLC JDW Group LLC Terrance Shirey Nevada State Bank Gregory Lee Eureka Casino Resort Past Chairpersons Chris Wilcox Eide Bailly LLP Dr. Rex Liu Berlyn Miller 1979 Family & Cosmetic Dentistry Ryan Woodward Phil Arce 1984 National Technical Institute Napoleon McCallum The Las Vegas Sands Corporation Elaina Blake 1985 Dave Vlaming 1986 Bill Nelson Production Team BDO Jeffrey A. Silver 1988

You Have Projects. Boyd Nelson Peter Thomas 1989 Joyce Goedeke Southwest Gas Corporation William Martin 1991 Publisher/Editor Shaundell Newsome Bob Maxey 1992 We Have Craftsmen. Sumnu Marketing Cara Clarke Denny Weddle 1993 Editor Ret. Brig. Gen. Robert Novotny David Smith 1994 Skyracer Consulting Pomai Weall Ted Wiens, Jr. 1995 Production Coordinator/ Karla Perez Contributor Valley Health System John O’Reilly 1996 Noel Gonzalez Diane Dickerson 1997 Graphic Designer Teresa Di Loreto Nevada Military Support Alliance Edward Crispell 1998 Jacey Gonzalez Contributor Tina Quigley Bill Wells 2001 Desert Research Jay Kornmayer 2002 Nick Schneider Institute Foundation Marketing Intern Lou Emmert 2003 Chase Rankin Las Vegas Review-Journal Tim Cashman 2004 Hugh Anderson 2005 Vincent Sanudo Let Us Tackle That To-Do List For You! Republic Services John Wilcox 2006 The Business Voice (USPS #717-970) is published by Mark Shearer Fafie Moore2008 Vegas Chamber Las Vegas Raiders Steve Hill 2009 Our 5-star Multi-Skilled Craftsmen are qualified 575 Symphony Park Ave., Ste. 100 Las Vegas, NV 89106 Larry Singer Kristin McMillan 2010 Newmark Michael Bonner 2011 to complete 1,162 different home projects. Annual Subscription $25 Periodical postage paid at Vicky VanMeetren Kevin Orrock 2012 Las Vegas, NV Roseman University of POSTMASTER: Health Sciences Jay Barrett 2013

Send address changes to: Bruce Spotleson 2014 Vegas Chamber, Chris Way 575 Symphony Park Ave., Ste. 100 KTNV-TV 13 Action News Bob Brown 2015 Las Vegas, NV 89106 Dr. Keith Whitfield John Guedry 2016 University of Nevada, Las Vegas Bill Noonan 2017 Michael Bolognini 2018 Call or Book Online Terrance Shirey 2019 702.323.6431 Tom Burns 2020 EDITORIAL POLICY: AceHandymanServices.com The Business Voice is a member newsletter of the Vegas Chamber. The Vegas Chamber welcomes input, ideas and suggestions from our members. As with any periodical, we Licensed ❚ Bonded ❚ Insured must adhere to strict deadlines and we reserve the right to edit all materials submitted for publication. Commentaries that are marked as such do not necessarily reflect the opinion or position of the Chamber, its trustees or employees. The Chamber cannot Book Today for $50 Off a Half-Day Package!* guarantee the validity or accuracy of the content of paid advertisements. All content is subject to change. Questions or concerns about content of the Business Voice can be addressed to the Vice President of Marketing and Brand Strategy, Vegas ©2021 Ace Handyman Services, Inc. All rights reserved. Locally owned and independently operated Franchise. Chamber, 575 Symphony Park Avenue, Ste. 100, Las Vegas, NV 89106. *Labor only. Materials not included. Valid through 10.01.2021. Licensed. Bonded. Insured. NV Lic. #0086027. Table of Contents

APRIL 2021

Record Low Interest Rates 7

Welcome New Members 8

Partnering with the Las Vegas community to survive the pandemic 9 13 15 Member News 10

Member Spotlights 11

CCSD high school athletics 18 make water smart play 13

What's Happening 14

Chamber Partners with Hope for Prisoners, Workforce Connections for "Month of Second Chances" 15

Chamber News 16

Is Nevada Leaving Federal Money on the Table? 18

Get a Grip on Your Business and Gain Traction with EOS! 23

Historic "Podner"ships and How We As Nevadans Can Thrive Together 27 32 President's Club Spotlights 28

Applications Open for Leadership Las Vegas 30 Danna Jarvis Wealth Advisor | Hightower Las Vegas Retirement Planning At Any Age 32 Executive Women's 30 35 Council Spotlight 35

VEGAS CHAMBER APRIL 2021 BUSINESS VOICE 5

A Positive Outlook Record Low Interest Rates

How low can they go? That’s been the question about interest For all their benefits, low interest rates do come with potential rates for much of the past year as rates reached all-time lows risks. The first is inflation, which results when capital outstrips and then went lower still. As a result, the cost of borrowing to supply in the economy and drives up prices. This is why the buy homes, cars or business equipment is as affordable as ever. Fed closely monitors inflation in relation to interest rates and This has been a boon for many households and businesses, raises its benchmark rate when prices start to rise too quickly. which have taken advantage of low rates to improve their I noted earlier how businesses have benefitted from borrowing financial position even as the pandemic has wreaked havoc on under low rates, but a concerning trend is that a growing the global economy. portion of corporate debt is below investment grade, making it a riskier but higher-paying proposition for investors seeking These two conditions – low interest rates and a struggling higher returns. That risk could manifest later should struggling economy – are inextricably linked. The Fed uses its benchmark companies default on their obligations. rate as a critical lever for regulating the national economy and balancing maximum employment with stable prices. During Even with the potential risks that come with the low-rate economic slowdowns, the Fed lowers its rate to encourage environment, they are still preferable to the alternate scenario borrowing by consumers and businesses. Conversely, when the of double-digit interest rates that were a reality four decades economy is overheating, the Fed will increase its rate to slow the ago. In the late 1970s, inflation skyrocketed from a manageable flow of capital and keep inflation in check. 5 percent to a staggering 14 percent in just four years. That

For many households, falling rates are most evident in mortgage interest rates. Over the past decade, 30-year fixed mortgage rates dipped to about 3.5 percent several times. Those were all-time lows until the pandemic, which has seen mortgage rates fall below 3 percent. Homeowners and homebuyers have taken advantage. Nationally, refinancing activity is up about 46 percent, while purchase activity is up about 17 percent, according to the Mortgage Bankers Association. In Southern Nevada, record-low rates have increased buying power, allowing buyers to get more house for their money and existing homeowners to lower monthly payments, unlock equity or both.

Similarly, many businesses have also taken advantage of the low-rate environment. Whether seeking capital to expand operations or support new investment in production, businesses Jeremy Aguero, Principal Analyst have been able to benefit by borrowing at extremely low rates. Other companies have benefitted by refinancing existing high- interest loans with lower-rate loans, freeing up cash flow for period of disorderly inflation prompted record-setting double- more productive uses. Falling interest rates on credit cards, auto digit interest rates as the Fed attempted to temper rising loans and other consumer credit products have also helped prices. At their highest point, 30-year fixed mortgage rates stimulate consumer spending in conjunction with trillions of reached 18.5 percent. Compared to the buying power of today’s dollars in federal stimulus programs. rates, that’s the difference between a $300,000 house and a $108,000 house. The two federal pandemic-related stimulus packages passed so far have been essential to supporting the national economy, I doubt we will see rates at those levels any time soon. In fact, but they have driven federal debt to $27 billion, more than 127 the low-rate environment is likely going to persist into the percent of national gross domestic product. This is a concern, foreseeable future. While that means good things for anyone for sure, yet the drop in interest rates means the federal who needs to borrow money, I look forward to a return to government can borrow money at lower costs too. Federal more normalized rates since that also likely means a return to a interest as a percent of gross domestic product is currently 1.6 more normal national economy and more sustainable balance percent, which is slightly elevated but in line with the average between those who borrow and those who lend. rate over the past two decades (and well below levels reported through most of the 1980s and 1990s). The bill on the growing debt load will come due someday; but, for now, the suppressed IT MATTERS WHO YOU BANK WITH ® rate environment does make repayment more manageable.

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Better B-Roll of Las Vegas Healthcare Plus LLC The Boring Company Breathe Clean Heating & AC Helios Fine Art The Business of Nursing PLLC Duct Cleaning Janison Enterprises The Goddard School of Las Charter Communications Just One Project Vegas (Enterprise) Coverall of Las Vegas, Inc. Kailani Limited Truthseekers Custome Home Craft Inc Legacy Sports Clubhouse Two Geeks Graphics Inc Dermody Properties Live Life By Music Inc. UFC FIT Centennial Engage Studio Summerlin Lovely Events Group LLC UnitedStrong, Inc. Eric Paul Roulette II Rider Levett Bucknall VentPack Financial Solutions for Business Send Out Cards Wilson Wellness, LLC. Gentlemen By Choice Super Service Cooling & Zen Leaf Community Development Heating Corporation Tender Touch Caregivers, LLC

8 BUSINESS VOICE APRIL 2021 VEGAS CHAMBER Partnering with the Las Vegas community to survive the pandemic

The multifaceted impact of COVID-19 on communities demanded a multifaceted response. Over the past year, U.S. Bank has invested in Las Vegas in a variety of ways to help customers, employees and communities, including:

Offering free goals coaching to Vegas Chamber that are working to respond to the most pressing members and employees needs in their communities. In Las Vegas, the U.S. Bank contribution was directed to the Nevada U.S. Bank brought the expertise of goals coaches to COVID-19 Response, Relief and Recovery Task Force local business owners and their employees when we to assist in the response, relief and recovery efforts launched the U.S. Bank Coaching and Growth Center, across the state. a first-of-its-kind partnership. The pandemic brought additional challenges as businesses adapted or even Helping those who fuel the community reinvented themselves. Chamber members and their The U.S. Bank Good Truck rolled into Las Vegas employees have priority access to virtual 1:1 sessions around Thanksgiving and spent the rest of the year with U.S. Bank goals coaches as an added benefit of delivering free meals to nonprofits that have done their Chamber membership. so much for the community during the pandemic, including Three Square Food Bank, the Shade Tree “As businesses recover from the and Opportunity Village. The Good Truck also negative impacts of COVID-19, partnered with Delivering with Dignity to help deliver this exclusive professional and restaurant-prepared, nutritious meals to low-income Las Vegas residents who must stay home due to personal coaching program through health risks from COVID-19. U.S. Bank gives Vegas Chamber members a competitive edge in “Our entire team has rallied around revitalizing their operations and each other, our customers and our rebuilding a thriving business” communities, and it is a tremendous honor to work with them as we fight “As businesses recover from the negative impacts of COVID-19, this exclusive professional and personal this pandemic” coaching program through U.S. Bank gives Vegas Chamber members a competitive edge in revitalizing “Our entire team has rallied around their operations and rebuilding a thriving business,” each other, our customers and our communities, and Mary Beth Sewald, president and CEO of the Vegas it is a tremendous honor to work with them as we Chamber, said in announcing the new partnership. fight this pandemic,” said Stephanie Cisneros, acting Consumer & Business Banking Market Leader in Las Provided 5,000 meals in Nevada with Vegas. “We stand together, and we are focused #SupportLocal campaign on keeping people healthy and safe – personally, professionally and financially.” Throughout April and May 2020, U.S. Bank teamed up with local restaurants to provide meals for first If you’re interested in talking to a U.S. Bank Goals responders and essential workers as part of their Coach about your business or personal goals, free 1:1 #SupportLocal campaign. In Vegas, U.S. Bank and sessions can be scheduled at vegaschamber.com/ partners provided more than 5,000 meals across coaching. Southern Nevada, showing gratitude to the workers keeping our communities running – from supermarket U.S. Bank is an Equal Housing employees to firefighters and hospital employees – Lender. Member FDIC. while providing business to restaurants that had been hard hit by social distancing measures.

Expediting community giving through grant program

U.S. Bank last year expedited its annual $1 million Market Impact Fund grant program to provide funding for 30 local nonprofits across the country Scan to begin!

VEGAS CHAMBER APRIL 2021 BUSINESS VOICE 9 Member News

RED - PRESIDENT’S CLUB MEMBER

VEGAS PBS Receives Announcements Grant from Aetna Campbell House Hires New Chief Marketing Officer, Medicaid To Support Jennie Bowman Child Development in Southern Nevada Campbell House, an interior design firm, Vegas PBS received a generous grant from Aetna announced Jennie Medicaid to support the station’s Bright by Text Bowman joined the initiative. The $10,000 grant will fund the initiative to company as chief provide tips and information to parents and caregivers marketing officer. In to assist in the development of children up to the age of her role, Bowman will five. spearhead marketing initiatives for the new Vegas PBS teamed up with Bright by Text to send start-up business by free activities, games, and resources to parents’ launching a brand and caregivers’ cell phones. Messages are targeted campaign as Campbell to a child’s age and include information on child House grows its market development, language and early literacy, health and base. She will also play safety, behavioral tips, and more. a key role in strategic business development, working to establish new client relationships while securing project opportunities. Touro University Nevada Receives $3.25M Federal Bowman has over 15 years of marketing and business Grant development experience. Most recently, she served as the regional director of business development for Wilson Touro University Nevada, Associates, a top global design firm. She has a Bachelor announced it received of Science in International Business and Marketing, a a $3.25 million federal Bachelor of Arts in Spanish and an MBA. grant to provide scholarships for first- and second-year physician assistant students who demonstrate financial City National Bank hires Krishna Agrawal as need. Relationship Manager for Tropicana Branch The private university in Henderson was awarded the City National Bank Scholarships for Disadvantaged Students grant funding announced that it hired over five years from the U.S. Department of Health and Krishna Agrawal as the Human Services. The grant aims to boost the number relationship manager of physician assistants who work in underserved for its Tropicana branch communities. at 2320 East Tropicana Ave. Agrawal joins City The university will get $650,000 annually for five National with over nine years. Money will be used to provide ten $35,000 years of experience scholarships to first-year physician assistant students in the financial and and ten $30,000 scholarships for second-year physician business industry. assistant students each year. In his new position with City National, Agrawal will be responsible for developing and managing new and existing client relationships through referral and calling efforts. Agrawal will work closely with other areas of the bank, such as Private Banking, and will network through various civic and trade organizations to generate new business opportunities and to promote City National’s brand and value proposition.

10 BUSINESS VOICE APRIL 2021 VEGAS CHAMBER Member Spotlights

Ambassador Spotlight: Alex Bortz, Small Business Consultant, Paychex

What books or magazines have you read recently? The Dune Series by Frank Herbert.

Which organizations outside your own do you admire the most and why? The US National Park Services; they keep the most beautiful areas of the planet clean and accessible to everyone!

Who has influenced you most when it comes to how you approach your work? Adam Savage from Mythbusters; he proves there is ALWAYS a solution, even if you have to think outside of the box.

What behavior or personality trait do you most attribute your success to, and why? Determination; nothing will ever get done if you never actually start the project or keep putting off what you have to do!

If you could snap your fingers and become an expert in something, what would it be? Woodworking; it’s my current new hobby I’m training up on.

Ambassador Spotlight: Allison Wax, Director of Business Development & Client Relations, Coldwell Banker Premier Realty Use one word to describe your leadership style. Inclusive.

What books or magazines have you read recently? A great book I recently read was “The Complete Enneagram: 27 Paths to Greater Self-Knowledge”. I’m a type 2 to the core. Highly recommend.

What’s your go-to productivity trick? I’m an avid time blocker and if it is not on my calendar, it doesn’t exist. I stick to my calendar and time block all my tasks/activities so I can prioritize what is most important.

What is your #1 tip in dealing with a “Negative Nelly” in a workplace? Kill them with kindness.

Who has influenced you most when it comes to how you approach your work? My mom has been my biggest influence throughout my life and my biggest supporter. She was a single mom with two kids when I was growing up and she taught me the importance of a strong work ethic from a young age. By watching her, I learned that if you want anything in life, you need to work hard to achieve it.

VEGAS CHAMBER APRIL 2021 BUSINESS VOICE 11 WE SAW “SUBSTANTIAL SAVINGS ON OUR WATER BILL.

MARYANN GOODSELL HOA VP, PECCOLE RANCH

Reducing expenses should be a top priority for any HOA or business. Replacing useless grass with drip-irrigated plants is a great start; you could receive thousands of dollars in cash incentives and reduce your irrigation costs by up to 75 percent. Also, local residents surveyed overwhelmingly supported replacing useless grass areas with water-smart landscapes.

Call our experts today at 702-862-3740 to learn how much you can save, or visit snwa.com.

Southern Nevada Water Authority is a not-for-profit water agency 12 BUSINESS VOICE APRIL 2021 VEGAS CHAMBER CCSD high school athletics make water smart play

The Clark County School District replaced 2.4 million square feet of grass with artificial turf at high school athletic fields. The project will save 135 million gallons of water a year and about $1 million on the district’s water bills.

The Clark County School District (CCSD) is taking rebate from the SNWA Water Smart Landscapes rebate advantage of the pause in high school sports due to program, which provides a $3.30 per-square-foot cash the COVID-19 pandemic to level the playing field – both incentive to organizations that replace grass with a literally and figuratively. The school district has replaced sports surface and $3 per square foot for grass replaced 2.4 million square feet of grass with artificial turf at more with drip-irrigated landscapes. The school district than two dozen athletic fields. expects to complete upgrading all the athletic fields by spring 2021. The conversion of grass fields, as “And that’s not the end of the water story for the school well as upgrades district,” Wagner said. “We plan to replace grass in to five fields that areas where it’s purely aesthetic, as well as use new already sported technologies to save water.” artificial turf, reduces the The school district has an A-plus history for participating schools’ long- in conservation-focused programs through SNWA’s term water and Water Efficient Technologies (WET) program. Since maintenance 2007, CCSD has completed 10 projects producing costs while also providing a more consistent playing more than 24 million gallons in estimated annual water surface. The field conversions eliminate surface divots savings. To add to that WET achievement, CCSD is in and imperfections, reducing possible hazards and the process of saving another 14 million gallons a year helping protect field conditions for athletes, marching by replacing drift eliminators on the evaporative cooling band members, and others who use the fields. systems at 61 schools.

“The conversions are expected to save 135 million According to Watson, cash incentives from the SNWA’s gallons of water a year—1.3 billion gallons over a decade. WET program paid half the cost of CCSD’s evaporative These water savings help protect Southern Nevada’s cooling upgrades. “The WET program covers a number long-term water resources, benefitting the entire of water-saving upgrades and new technologies. If it community,” said Patrick Watson, Conservation Program saves water, SNWA probably has a cash incentive to Administrator for the Southern Nevada Water Authority help pay for it,” Watson said. “We’re always looking for (SNWA). new water-saving technologies especially in the area of cooling. So, if someone knows about a new system, “The artificial turf fields require less maintenance and we’d love to study it and see if it fits with any of our less water, reducing operating costs. We estimate programs.” that we’ll reduce our annual water bills by $1 million annually,” said Jeff Wagner, CCSD Chief of Facilities. Start reducing your business’ operating costs and take “That’s money we can put back into the classroom.” advantage of cash incentives by contacting one of SNWA’s business experts at 702-862-3740 today and The project was partially funded by a $7.4 million visit snwa.com to learn more.

VEGAS CHAMBER APRIL 2021 BUSINESS VOICE 13 What’s Happening APRIL

1 THURSDAY, APRIL 1 14 WEDNESDAY, APRIL 14 PAUL CALL CHAMBER CONNECTIONS AM Please join Paul Moradkhan, senior vice president, Government This event is great for business professionals interested Affairs of the Vegas Chamber for updates and analysis on the in expanding their network and optimizing their chamber Nevada 2021 Legislative Session in Carson City. membership. In addition to quality networking time, each event Cost: Complimentary for President’s Club/Advocacy members will feature two speakers: a member selected from the event Non-PC/AD members $15 prior, and a Vegas Chamber team member. Registration for Non- President’s Club/Advocacy members $15 7:30 – 9 a.m. Sponsor: CenturyLink Virtual 11 a.m. – Noon If you have any questions or are interested in bringing a guest, Virtual email Lita Stein at [email protected] NEW MEMBER ORIENTATION 15 THURSDAY, APRIL 15 Member Orientation is a great time for you to connect with fellow LEGISLATIVE ROUNDTABLE WEBINAR Vegas Chamber members, staff and our volunteer Prospectors Webinar Panel: and Ambassadors. We provide a brief overview of your Chamber - Mary Beth Sewald, President & CEO, Vegas Chamber membership benefits, as well as our role in the greater context of - Hugh Anderson, Chairman of the Government Affairs Southern Nevada’s economy. Advanced registration is required. Committee, Vegas Chamber 11 a.m. – Noon - Paul Moradkhan, Senior Vice President of Government Affairs, Virtual Vegas Chamber - James Wadhams, Partner, Black & Wadhams - Jesse Wadhams, Partner, Black & Wadhams 6 TUESDAY, APRIL 6 Complementary to President’s Club and Advocacy Members VIRTUAL LEGISLATIVE DAY Sponsor: Western States Petroleum Association The Vegas Chamber will be hosting its Biennial Legislative Day 8 a.m. – 9 a.m. on Tuesday, April 6. Due to the State Legislative Building being Virtual closed as a COVID-19 measure, this event will be held virtually. As leaders of the Vegas Chamber, we hope that you will be able PAUL CALL to join us virtually to advocate on behalf of Nevada's business Please join Paul Moradkhan, senior vice president, Government community. Attendees will meet with constitutional officers, legislative leadership and legislators. Affairs of the Vegas Chamber for updates and analysis on the Presenting Sponsor: Cox Communications Nevada 2021 Legislative Session in Carson City. Program Sponsors: Black & Wadhams, Boyd Gaming, Hightower Cost: Las Vegas, IGT, NV Energy, Porter Group, Southwest Gas Complimentary for President’s Club/Advocacy members 8:30 a.m. – 4 p.m. Registration for Non- President’s Club/Advocacy members $15 Virtual Sponsor: CenturyLink If you have any questions or need any additional information 11 a.m. – Noon regarding the trip, contact Erica Valdriz Virtual at [email protected] or call 702.641.5822. 19 MONDAY, APRIL 19 CHAMBER VOICES TOASTMASTERS RIBBON CUTTING Become a better speaker and a more effective presenter by Prototypez joining Chamber Voices Toastmasters. Open to all members. 9260 West Sunset Rd., Suite 204 Las Vegas, NV 89148 11:30 a.m. – 12:45 p.m. 5 – 6 p.m. Vegas Chamber (Temperature Reading, Mask & Social Distancing Virtual Required) RSVP to [email protected] Any questions, email Deb Makiri at [email protected] 20 TUESDAY, APRIL 20 CHAMBER CONNECTIONS CHAMBER VOICES TOASTMASTERS Chamber Connections is a dedicated leads group comprised Become a better speaker and a more effective presenter by of professionals from a variety of industries. This is a place for joining Chamber Voices Toastmasters. Open to all members. professionals to grow their network and their businesses by 11:30 a.m. – 12:45 p.m. sharing contacts, referrals and ideas. Vegas Chamber (Temperature Reading, Mask & Social Distancing 5:30 – 7 p.m. Required) Virtual Any questions, email Deb Makiri at [email protected] Contact [email protected] or call 702.205.5492 for space availability and cost. CHAMBER CONNECTIONS Chamber Connections is a dedicated leads group comprised 12 MONDAY, APRIL 12 of professionals from a variety of industries. This is a place for PRESIDENT’S CLUB MEMBER ORIENTATION professionals to grow their network and their businesses by Come find out more about your President’s Club benefits and sharing contacts, referrals and ideas. meet some fellow President’s Club members. Lunch is served. 5:30 – 7 p.m. RSVP is required and two members per company welcome. Virtual 11:30 a.m. – 1 p.m. Contact [email protected] or call 702.205.5492 for Vegas Chamber (Temperature Reading, Mask & Social Distancing space availability and cost. Required) contact Chandler Faggiano for details at cfaggiano@ WEDNESDAY, APRIL 21 vegaschamber.com. 21 BUSINESS AFTER HOURS Join the Vegas Chamber at one of the most popular networking 13 TUESDAY, APRIL 13 events held each month. The crowd is welcoming, and business CARSON CITY CALL minded. Chamber staff and ambassadors ensure all members Legislative update make strategic connections. Complimentary to all members Exclusive to Vegas Chamber members First Tuesday of every month (February-June) 4:30 – 6 p.m. Sponsor: Hightower Las Vegas Virtual 11 a.m. – Noon Virtual

14 BUSINESS VOICE APRIL 2021 VEGAS CHAMBER Chamber Partners with Hope for Prisoners, Workforce Connections for “Month of Second Chances”

April 2021 is the “Month of Second Chances,” an graduates. This is a great opportunity to connect your entire month to formally recognize that every person company with the Hope for Prisoners program and meet has potential and should have the right to pursue the graduates and hear about how their training can be opportunity after paying their debt to society. an asset to your company. To connect your company to this virtual job fair, go to VegasChamber.com and Approximately 1 in 3 American adults has a criminal look for announcements in the Vegas Chamber’s weekly record which can limit access to education, employment, member email. housing, and other things needed to reach their full potential. Hope for Prisoners is a Las Vegas-based non- There will also be a luncheon to celebrate the Month of profit that works with incarcerated men and woman to Second Chances in April. Stay tuned to prepare them to lead a successful life after they leave VegasChamber.com for the guest speaker the prison system. announcement, who will share the power of giving second chances. This is an opportunity for us to bring Hope for Prisoners assists with reentry by providing the awareness to the challenges surrounding reentry and formerly incarcerated long-term support and services as support the national Month of Second Chances. they work to reclaim their lives, families and standing in the community. The comprehensive program includes “As founder and CEO of HOPE for Prisoners and a leadership, financial fitness, professional development, formerly incarcerated person, this declaration means a and technology training. Hope for Prisoners works with great deal to me as I know it does to so many others. It and is supported by law enforcement. T he graduates of is an opportunity for us to acknowledge those of us who the program have been successfully hired by many of have taken full advantage of our second chance and the Valley’s top companies in a wide range of industries, have made the choice to give back and create a positive including gaming and hospitality, transportation, and impact in our respective communities and specifically construction. for the men and women who are returning to society after us,” says Jon Ponder. To raise awareness about Hope for Prisoners to local employers, the Vegas Chamber is partnering on three “HOPE for Prisoners is hosting our annual Month of events to help connect Chamber members with the Second Chances Luncheon and I would personally program and its graduates. like to invite you to be a part of what has become a very special event for us. We will host many formerly To kick it off, the Vegas Chamber hosted a webinar incarcerated men and women from across our nation recently on how employers can give second chances and recognize them for their accomplishments and by engaging with Hope for Prisoners to find skilled and create a moment for them to stand up and be counted dedicated employees. Attendees heard from Hope for as individuals who have returned home and not become Prisoners CEO and Founder Jon Ponder on the program part of the national and state recidivism numbers,” says and its success. Additionally, law enforcement shared Ponder. why they support and engage with the program, as well as fellow employers on why they have turned to Hope for Prisoners for their employment needs.

Additionally, the Vegas Chamber will partner with Hope for Prisoners to host a virtual job fair with program

VEGAS CHAMBER APRIL 2021 BUSINESS VOICE 15 Chamber News

Vegas Chamber CEO format. Congratulations to the Government Affairs Appointed to LVCVA team here at the Chamber, as well as those who had a Marketing Committee part in making this event happen!

Mary Beth Sewald, Sallie Doebler Receives president and CEO of Vegas Chamber President’s Award the Vegas Chamber and member of the Las Vice President of Vegas Convention and Corporate Partnerships Visitors Authority Board Sallie Doebler has of Directors, has been been awarded the appointed to the Las Vegas Chamber Vegas Convention and President’s Award for Visitors Authority (LVCVA) her outstanding work Board’s Marketing with members and the Committee. community. Sallie has become a Las Vegas In a public meeting, the staple and all of our Marketing Committee may members love her. But consider, evaluate, and approve/reject major marketing what you don’t know is strategies and initiatives of the LVCVA. The Committee how much effort Sallie recommends approval of major marketing strategies and puts in on the side. From ribbon cuttings to practicing initiatives to the LVCVA Board of Directors. all that she preaches, she is truly an outstanding person and we are so happy to have her on our Chamber The Marketing Committee is chaired by LVCVA Board Team. No one deserves this award more than Sallie and Chair and Henderson City Councilman John Marz, and we’re proud to have her represent our team. Congrats, the vice chair is Anton Nikodemus, president and COO of Sallie! City Center, Aria Resort and Casino, and Vdara Hotel and Spa. Committee members include Scott DeAngelo, EVP Vegas Chamber Staff Make First Testimonials and Chief Marketing Officer for Allegiant Travel Company; North Las Vegas Councilwoman Pamela Goynes-Brown; The Legislative Session has kicked off and the Vegas Jan Jones Blackhurst, Caesars Entertainment Board Chamber is hard at work making sure your businesses Director; and Marilyn Spiegel, president of Wynn and and employees are being advocated for on a state Encore, along with Sewald. and federal level. This session, two of our very own Government Affairs staff, Fundraising Coordinator In addition to the Marketing Committee, Sewald also sits Erica Valdriz and Policy Analyst Dylan Keith, provided on the LVCVA’s Audit and Compensation committees. their first testimonials on behalf of the Vegas Chamber.

“I am honored to serve on the LVCVA’s Marketing Erica did an excellent job Committee, especially as the organization works to bring representing the Chamber in the visitors and conventions back to Las Vegas in the wake of Assembly Committee on Education. the pandemic,” said Sewald. She testified in support Assembly Bill 18, which was about financial Vegas Chamber literacy and AB 38, which dealt with Wins Programming career technical education. Award from Western Association of Dylan did Chamber Executives an amazing job representing the Chamber The Vegas Chamber in the Senate Committee was honored with on Government Affairs. He the “Outstanding testified in support of Senate Program Award” Bill 15, which was about best this spring by the practices for the state to Western Association adopt regarding federal grant of Chamber Executives (W.A.C.E) for our Virtual applications. Washington, D.C. Fly-In event. This year’s program included every member of the Nevada delegation, as well Congratulations to Erica and Dylan on their first as experts in the political science field. With bestselling testimonies at the State Legislature! authors like Molly Ball and keynote speakers like Frank Luntz, this event was highly attended even in a virtual

16 BUSINESS VOICE APRIL 2021 VEGAS CHAMBER strengths and most challenging issues. They hear from area experts and leaders, and participate in interactive tours, simulations, and other exclusive activities.

At the end of the program year, class members join a network of leaders committed to using their talents and strengths to improve Southern Nevada. More than 1,400 community and business leaders have graduated from Leadership Las Vegas since its inception in 1986.

Applications are due by Thursday, May 20, at 4:00 p.m. For more information or to apply, visit https://www. leadership.vegas/leadership-las-vegas’.

Attend Virtual Business After Hours on April 21

Business After Hours is happening on April 21 from 4:30 to 6 p.m. The crowd is friendly, and business minded while our Chamber staff and ambassadors assist in making meaningful interactions happen in a natural way. This event aims to ensure all members connect with the type of people they’re looking to meet to grow their professional networks. Tune in virtually from the safety of your home or business and make strategic and direct connections to Vegas Chamber Still Seeking Members for Chamber fellow members across the Vegas Valley. Advocate Program Have you seen the The Vegas Chamber continues to seek employers and Employ NV Business Hubs small business owners to serve as Chamber Advocates on TV? during the 2021 legislature. We’re looking for members The Employ NV Business who want to represent their business industry and play Hubs have a new public a key role in helping the Vegas Chamber relay important service announcement messages about potential harmful impacts of pending (PSA) airing on many legislation to our legislators. local television stations and COX cable stations. Now is your chance to make a difference by being a Have you seen it? voice for the business community and help the Vegas Chamber amplify information about issues important The 30-second television spot was produced by Vegas to our employers and entrepreneurs. You don’t need to Chamber President’s Club member Frequency Pictures have knowledge or experience; the Vegas Chamber’s and features Vegas Chamber President and CEO Mary Government Affairs team will coach you through the Beth Sewald and Workforce Connections Executive whole process. Make your voice heard and become a Director Jaime Cruz. Chamber Advocate today. Visit vegaschamber.com for more information or email Dylan Keith The new PSA highlights how the Employ NV Business at [email protected]. Hubs can help businesses find qualified candidates, build an effective hiring process, explore training options and Leadership Las Vegas connect companies with funding resources. All of this help Applications Open is available to businesses at no cost. Hubs are located at the Vegas Chamber and Sahara West Library. Applications are now open for Leadership If you haven’t contacted the Employ NV Business Hub yet Las Vegas, a program about how they can help you recover from the pandemic of the Vegas Chamber’s and grow your business again, we invite you to do so. Leadership Foundation. Learn more about what no-cost help is available at EmployNVBusinessHub.org. Or contact the hub inside the Leadership Las Vegas is the most prestigious community Vegas Chamber directly at 702.586.3833 or leadership development program in Southern Nevada. [email protected] Through the 10-month program, class members develop new perspectives on the community by exploring the inner-workings of Las Vegas, including its greatest

VEGAS CHAMBER APRIL 2021 BUSINESS VOICE 17 Is Nevada Leaving Federal Money on the Table?

Did you know that Nevada is ranked 45th when it comes the ability to attract new and innovative businesses to receiving federal grants? That means that we get less, to the state, and the capacity to invest in economic on a per person basis, of the billions in grant funding development and infrastructure projects, healthcare annually distributed by the U.S. Government than nearly initiatives, public safety improvements, and services for every other state in the country. veterans and seniors. This poor performance weakens Nevada and it has for decades.” Troublingly, the policy Federal grants provide state and local governments the brief estimated that Nevada is underfunded some $529 help they need to fund critical programs and essential million per year compared to fellow intermountain west services. As states across the country have been hit hard states. economically because of COVID-19, states will become even more competitive with each other as the federal Dr. Robert Lang, executive director, Brookings Mountain government releases billions more in grant dollars to West shared his perspective, “Nevada must fund and help with economic recovery efforts. staff state government offices with the dollars and staff expertise necessary to compete with 49 other states Nevada needs to be ready and make sure we get our in the arena of securing federal funds. The challenges fair share of those grant dollars. The time is now for and opportunities that lie ahead are too important to Nevadans to work together with stakeholders and make Nevada’s families and children for the Silver State to this happen for ourselves. This will only happen if we accept far less than its share of federal resources.” support policies and initiatives that will remove barriers, enhance opportunities, and coordinate efforts when it We are fortunate to have the strong bipartisan support comes to bringing more federal grants into our state. to work together to increase our state’s share of federal grants. Nevada’s Congressional delegation, Governor Bringing more federal dollars to Nevada should be a Steve Sisolak, state legislators and local government priority for all Nevadans because we have needs in our officials, as well as education, non-profits, and the state that federal grants could help solve and its dollars business community - have expressed their support, that are available for those that go after them. Rather which is essential to be successful. than relying heavily on state and local resources to financially address needs like education, health care, and The broad coalition of supporters working together will the community safety net, federal grants can bring more improve our ranking and bring even more federal dollars federal tax dollars back into Nevada. While we have back to the state, but only if we pass the reforms and made some progress over the last decade, we still have legislation necessary to facilitate our state applying for a lot of work ahead of us. more grants. Speaker of the Assembly Jason Frierson, “We have a responsibility to return Nevadans’ hard- Brookings Mountain West identified early on the earned federal tax dollars to our communities for opportunities to improve our performance of obtaining investment into social services and programs. These more federal grants. In 2011, the work of Brookings additional grant dollars will help stimulate Nevada’s Mountain West, the Brookings Institution, and SRI noted economy by spending tens of millions of dollars in Nevada’s deep deficit in securing federal funds in its federal tax dollars for the benefit of our residents.” economic diversification report for the Silver State. In 2014, the Lincy Institute published a policy brief, noting The Guinn Center recently released a report that that “Nevada is 50th out of 50 states in securing federal examines Nevada’s grant performance. According to formula and grant funding…This failure affects Nevada’s the report, in 2020, Nevada ranked 45th in per capita quality of life measures, our efforts to provide high funding based on federal grants compared to other quality education for children and college students, states. As cited by the report, this is an improvement

18 BUSINESS VOICE APRIL 2021 VEGAS CHAMBER

Is Nevada Leaving III. Analysis of Federal Grants Performance in Nevada Federal Money on the Table? Total Federal Grants Awarded in Nevada (Dollars) $8,000,000,000 Great Recession $7,000,000,000

$6,000,000,000

$5,000,000,000

$4,000,000,000 $3,000,000,000

$2,000,000,000

$1,000,000,000 Medicaid Expansion $0

Current $ Constant $

Source: Federal Grants: USAspending.gov | Inflation Adjustment: U.S. Department of Labor, Bureau of Labor Statistics, CPI-All Urban Consumers (Current Series)

from itsThe 2014 figure ranking shows of 50thtotal per federal capita g rantfunding. money The awardedCongressional to Nevada betweendelegation federal to ensure Fiscal that Year our state’s(FFY) gets report200 further8 and cites, FFY “Nevada 2020 in has current sought dollars to improve (not adjustedits forfair inflation)share of federal and constant grant dollars.” dollars (inflation- its performance on federal project grants, which are competitivelyadjusted awarded.” terms or real dollars). Nevada received its lowestSeveral federal of those grant efforts amount have includedof the period eliminating in FFY the 2008, the first year of the Great Recession. Federalartificial grants cap ofawarded the number to theof employees State increas that edcould be Several steps taken in recent years helped us achieve hired to work in the state’s grant office, the removal this improvement.considerably The in FFYfirst 2009 major with step the was addition the creation of American of what Recovery type of grantsand Reinvestment could be applied Act (ARRA)for, and of the of the 2009Office funds. of Grant Federal Procurement, grant receipts Coordination, decreased slightlycreation in FFY of 20the10 Nevada and more State sharply Advisory in CouncilFFY 2011. on and ManagementThe next spike, in 2011 in toFFY have 2015, a more signifies coordinated the first full Federalyear that Assistance. Nevada’s John Medicaid Ritter, expansion chair of the money Nevada approach in applying for federal grants. Since that time, State Advisory Council on Federal Assistance, stated, the increasedwas reflected awareness in the and federal support grant for moreaward federal total. After“We dipping need in an each all-hands-on-deck of the subsequent approach, fiscal especially years, grantsfederal has been grant championed money has by increasedgroups like steadily. the Vegas It reachednow, the to highestensure Nevadans point of the get periodthe maximum in FFY 2020,benefit of Chamber, Retail Association of Nevada, and the Council federal grant funds, which, after all, they pay for through for a Betterwhich Nevada. represents a continuation of the current trajectoryfederal taxes. but Working also includes together funding we can quicklyfrom the remove Coronavirus Aid, Relief, and Economic Security Act the(CARES) remaining of 2020 system. Total barriers, federal streamline grant money our processes, in There Nevadahave also ha beens increased several bysuccessful 304.1 percent bipartisan bet ween FFYand 200 invest8 ($1.8 in thebillion) key technologyand FFY 20 and20 ($7.2 personnel billion) needed legislative efforts during the 2015, 2017 and 2019 to eliminate bottlenecks. This critical work will make Legislativein inflation Sessions-adjusted to improve terms the. state’s ability to all the difference for our neighbors, communities and increase its share of federal grants. The Vegas Chamber economy in the days and decades ahead.” continuesThe toincrease be a leading in total advocate federal grantfor these money reforms. awarded to Nevada over time likely is a function of overall The Vegasgrowth Chamber in federal has workedgrants toclosely states with and both local governments.The reality Nevada is the moremirrors federal the grantpattern dollars of federal that Nevada Democrats and Republicans to advance these issues can secure, the more services our state can provide in the outlaysState Legislature., which increased Mary Beth as Sewald,a result president of ARRA throughto itsFFY residents 2010 bu withoutt decreased increasing in subsequent the tax burden years on and CEOuntil of Medicaid the Vegas expan Chamber,sion, commentedafter which onthey the began toNevada’s increase employers,again. employees and families. It will bipartisan work by legislators, “These efforts are a relieve some of the stress that is continuously placed on testament to Nevada’s legislators in coming together the state’s General Fund budget by providing another to help their constituents by working with Nevada’s stream of revenue beyond tax measures. It will also give

VEGAS CHAMBER APRIL 2021 BUSINESS VOICE 6 19

Federal Project Grants per Capita (Dollars), by State: FFY 2020

2,500

2,000

1,500

1,000

500

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Nevada has sought to improve its performance specifically on federal proect grants, hich are more stabilitycompetitively to the state aarded budget, hile especially the federal during governmentan services appr foroves its residents.or reects applications for its economic downturn. competitive aards, it is incument upon states – orAccording entities ithin to Miles states, Dickson, such asprogram universities director and of Nevada We havenon learnedprofits that – oth the moreto apply revenue for proect sources grants coming and to developGrantLab, the “Forcapacity decades to administer Nevada hasthe mconsistently through been into the maintenanceGeneral Fund,of theeffort more and stable matching the state reuirements budget ,one amongst of the worstothers states apacity at securing is the federalsource grants of will be whenvariation, the private rather thansector prescried is hit with formulas economic roect grantsdespite tend having to e fundedsome of at the loer highest dolla needr amounts in the country. constraints. We have now seen this during the Great Fixing Nevada’s historic federal funding deficiencies Recessionthan and formula COVID-19 grants, Pandemic, ut strong and performancetherefore we in the willcompetitive yield hundreds aard ofprocess millions can more translate dollars into every year need to consideralework together additional to enhance federal our federalfunding grant that can be invested in creating jobs; improving schools, efforts. It’s good public policy and benefits the state colleges, and universities; providing an adequate social financially.n FFY The 2020, Guinn proect Report grants cited, per“Nevada’s capita inhistorical Nevada amountedsafety net; to building 2, for smart a raning infrastructure of rd andin the affordable underperformancenation t is 0in federal percent grants loer receipts than the has been average ofhousing; and and 25 so2 on.”percent loer than the median a protracted source of concern but attracted broader th and morestate, pressing Mississippi interest, hich in the raned wake of 2 the ith Great a proect Thegrants Vegas per Chambercapita amount applauds of 1Governor and Sisolakhas a for Recession’spopulation economic sie decimation. that is similar That to recessionthat of Nev wasada he hisilver support tate onoutperforms this issue. eightDuring other his 2021states State and of the an inflectionits proect point grants for Nevada, per capita illuminating amount isthe 2 perils percent of higherState address,than outh the arolina, Governor hich announced had a proect that increasing dependence on economically volatile revenue sources to Nevada’s share of federal grants would be one of his fund Stategrants operations, per capita such amount as sales of 25and gaming in FFY 2020taxes.” key initiatives for this legislative session. The Governor’s vision and commitment to securing more federal grants Every year there are billions of grants available from elevates this priority within the state. the federal government to states through a variety of options including competitive, formula, continuation, During his speech, the Governor said, “We need to and pass-through grants. These grants can be used by recover the federal dollars that rightfully belong12 to states for health, education, transportation projects and Nevadans. My goal is to increase Nevada’s share of

20 BUSINESS VOICE APRIL 2021 VEGAS CHAMBER federal grants by $100 million over the next two years and by $500 million annually by 2026. And I will be working with Assemblywoman Daniele Monroe-Moreno and our federal delegation to do just that.”

This statement by Governor Sisolak signals a Vegas Chamber 2021 Legislative Mission commitment from the state to help increase Nevada’s share of federal grant dollars.

This legislative session, there are several bills that will help the state increase its capability to capture more federal dollars. These ideas were also discussed and supported by the Southern Nevada Forum. Bill Draft Review (BDR) 18- 862, proposed by the Assembly Committee on Growth and Infrastructure and championed by Assemblywoman Daniele Monroe-Moreno, is a comprehensive measure that puts Nevada on track to maximize federal grants and resources.

Assemblywoman Daniele Monroe-Moreno stated, “Implementing a consistent and well- developed statewide grants management system, as well as establishing a field office in Southern Nevada will help increase the amount of federal dollars received by the State. It will help us better serve our constituents and provide a greater level of support to them especially as we work together to recover from Become a Chamber the economic damage caused by the COVID-19 Pandemic.” Advocate Today

Another important strategy to further maximize the use of grant dollars is the establishment of a compliance team to ensure that grant requirements are fulfilled. By doing so, Nevada can maintain an efficient and transparent system to track and make sure grant dollars are being used appropriately and wisely.

In its 2020 report to the Governor and Legislature, the Nevada State Advisory Council on Federal Assistance, chaired by Ritter, laid out a specific set of recommendations that can guide additional needed improvements, especially streamlining and modernizing Help us tell your story – legislators Nevada’s federal grants processes and need to know what you need. infrastructure. Be heard. Now. If we pass legislation and support strong, sound public policy initiatives that enable Nevada to capture a larger portion of federal grant dollars, Contact us at 702.641.5822 or learn we can tackle more challenges, lessen our more at VegasChamber.com dependency on our state and local tax base, and build a stronger and more diverse Nevada that benefits our state’s employers, employees and their families. It is upon all of us to move Nevada forward and not miss opportunities by embracing and supporting efforts like these this legislative session.

VEGAS CHAMBER APRIL 2021 BUSINESS VOICE 21 It’s Time to Go on Offense The best entrepreneurs charge forward with confidence instead of holding back out of fear. The Entrepreneurial Operating System® is a complete system that will help you better prepare for obstacles and opportunities, solve issues at the root, and gain more traction in your company.

Over 80,000 companies around the world use timeless, practical EOS tools to run their business.

REAL. SIMPLE. RESULTS.

EOS WILL HELP YOU AND YOUR LEADERSHIP TEAM GET BETTER AT three things: 01 VISION ARE YOU RUNNING YOUR BUSINESS? Getting everyone in your organization 100% on OR IS IT RUNNING YOU? the same page with where you’re going, and how you plan to get there. EOS CAN HELP YOU NAVIGATE COMMON 02 TRACTION® BUSINESS FRUSTRATIONS Instilling discipline and accountability People throughout the company so that everyone Control (lack thereof) executes on that vision—every day. Profit (not enough) 03 HEALTHY Hitting the ceiling Helping your leaders become a more Nothing is working cohesive, functional, healthy, leadership team.

If you just implement the EOS Process® and Tools, you’ll consistently know exactly what’s going on in your business, you’ll know where you’re going and why, and you’ll have more control. SHELLEY WOODROW, MBA www.marquisgroupllc.com 702-860-4087 CEO OF ZOUP Eric Ersher, [email protected] GET A GRIP ON YOUR BUSINESS AND GAIN TRACTION WITH EOS! (THE ENTREPRENEURIAL OPERATING SYSTEM™)

Learn the six key components of business and how to strengthen each, to get more of what you want from your business.

Most entrepreneurs tend to get frustrated at some point in the company’s evolution. They go through periods of evolution and revolution where they get stuck, hit a ceiling, and are faced with challenging financial and employee situations. The five most common frustrations are: hitting the ceiling, profit, people, nothing’s working, and lack of control, where the business is running the leaders and not the other way around. EOS helps you work through all of these frustrations while you align on your vision, gain traction and become healthier as a leadership team. Vision. Traction. Healthy.

Every business has six key components: Vision, People, Data, Issues, Process, and the Traction. To the extent that you can strengthen each of the six, getting them to 80 percent strong or better, you’ll be able to get everything you want from your business.

The Vision Component is about getting everyone 100 percent on the same page on where you’re going and how you plan to get there. In EOS we take a very simplified approach to strategic planning and get everyone aligned by answering 8 questions.

The People Component is about getting right people in the right seats. Right people are people that fit your core values, they fit your culture like a glove. Right seats are people that are good at their jobs. They have the talent, skills, experience, and the DESIRE to be great at their jobs. Right people/ right seats, you’ve got to have both.

The Data Component is about running your business on data, on objective information, rather than feelings, opinions, egos, subjective information that sometimes drive decision-making in entrepreneurial companies.

The Issues Component is about getting really great at solving your issues as they arise, solving them at the root, making them go away for the greater good of the organization. You cannot achieve your vision if you’re not great at solving your issues and making them go away forever.

The Process Component is about simplifying all of the core processes in your business. It creates efficiency, scalability, makes your business easier to manage, more profitable, and a lot more fun.

The Traction Component is about bringing your vision down to the ground and executing on it day in and day out. Vision, without Traction, is hallucination!

To learn more about EOS and what your EOS Journey might look like, schedule your first session, a complimentary EOS 90 Minute Meeting with you and your leadership team. Find out how you can get everything you want from your business and live the EOS life. The EOS life is doing what you love, with people you care about, being compensated appropriately, making a huge difference in the world, and having time to pursue other passions. Contact Shelley Woodrow at 702.860.4087 to schedule.

VEGAS CHAMBER APRIL 2021 BUSINESS VOICE 23

110 Years in the Making Hoover Dam? Check. McCarran International Airport? Check. Las Vegas Convention and Visitors Authority? Check. Vegas Milestone Innovator? Check. Check. Check.

Since 1911, the Vegas Chamber has navigated growth in this community. Celebrating 110 years with tenacity, accessibility and Vegas-ness like no other place in the world, the Vegas Chamber will be here through it all in 2021 and beyond. Join us and let’s make history together.

702.641.5822 VegasChamber.com Cultivating Growth & Prosperity Since 1911

VEGAS CHAMBER APRIL 2021 BUSINESS VOICE 25 Type to enter text

8985 S. Eastern Ave., #205 26 BUSINESS VOICE APRIL 2021 VEGAS CHAMBER Las Vegas, NV 89123 By Nick Schneider Vegas Chamber

Historic “Podner”ships And How We As Nevadans Can Thrive Together Partnerships are an essential part of business and critical for solid and sustainable business relationships. For 110 years, the Vegas Chamber has established relationships to improve the community fabric and impact the economy in unimaginable ways, specifically in the hospitality and service industry.

As World War II came to an end in 1945, our nation began shifting to a post-industrial society, in which service elements begin to replace industrial production, and industries like tourism have an opportunity to flourish. At the same time, Vegas Chamber President Max Kelch recognized the opportunity to partner with several local hotels and casinos to birth the Live Wire Fund. Chamber members pledged 1 to 5 percent of their gross profits and partner resorts offered to match these contributions. The result? A post-war tourism push that put Las Vegas on the map and laid the groundwork for becoming the premier gaming and hospitality industry. From this fund, the Vegas Chamber hired the West Marquis Agency to create the first images of Vegas Vic along with his tagline “Howdy Podner”. These images later became Las Vegas’s first neon mascot that you can still find at the Fremont Street Experience today.

In the 1960s, with Sam Boyd at the helm of the Chamber, we see the creation of 19 committees, in partnership with our members dubbed the Blueprint of Action; committees like these still play a major role in the Chamber today. The landmark partnership for the hospitality industry didn’t come until 1964 when Chairman Boyd brought together a team of local business leaders and state government officials for the Sell Nevada Mission, in which the team travelled to Europe to generate interest in Las Vegas’ growing tourism industry. The campaign was wildly successful and we can still see the impact on international tourism today.

In the 1980s, we partnered with the Las Vegas Convention and Visitors Authority (LVCVA) to create our Customer Service Excellence Awards (CSE) that is entering its 32nd year this year and celebrates outstanding customer service from individuals in our city quarterly. The Q1 nominations have closed for 2021 and an awardee is forthcoming, yet we encourage you to nominate deserving Nevadans for the second quarter CSE awards at VegasChamber.com. Type to Partnerships allow our efforts to be amplified and drive growth for many years to come as can be seen from enter our big pushes for infrastructure, and marketing pushes that stemmed from the Live Wire Fund and the Sell text Nevada Mission.

This year, we are taking a deeper dive with our members to bring content that shows how they’ve been able to navigate the pandemic often through strategic partnerships, with our first segment of Behind the Mask currently airing on Like Nobody's Business, the Chamber's TV show that airs several times a month on Cox Yurview. We also encourage you to get involved with your fellow members and take advantage of some of the partnerships we have in place to provide discounts and free services so that we can all “Thrive Together.”

Not a Vegas Chamber member? Join us as we transform the business community for the next 110 years and let’s make history together. Contact us today at VegasChamber.com or call 702.641.5822.

8985 S. Eastern Ave., #205 Las Vegas, NV 89123 VEGAS CHAMBER APRIL 2021 BUSINESS VOICE 27 President’s Club

(B) Becky Stonebarger Owner & Founder – The Beacon Center Becky Stonebarger is the owner and founder of The Beacon Center – Las Vegas, a Meeting and Life Event venue. Originally from the St. Louis area, she has made Las Vegas home. She is a retired Business Strategist and has operated several successful businesses prior to The Beacon Center. Her 30+ years of entrepreneurship and a dedication to excellent customer service has made her successful. She graduated from the College of Southern Nevada with a focus in Casino Management, is active with several non-profits and has a passion to help other small business ownerssucceed.

(A) Ray Edwards Founder & CEO – pürtec Inc A serial entrepreneur with over a decade working in the tech industry, Ray Edwards is an American inventor, designer and the chairman of pürtec inc. headquartered in Tivoli Village. He envisions a world where technology could mimic mother nature to activate healthier indoor environments. pürnetIQ is the world’s first cybernetic purification technology. Prior to pürtec, he served on the founding team of Derek Jeter’s The Players Tribune athlete- owned media platform where he was responsible for strategic finance, M&A strategy and business development. Edward's passion is building pathways for other entrepreneurs with culture-impacting ideas. A B

(D) Dr. Shannon Orsak Chief Medical Officer– Elite Medical Center Dr. Shannon Orsak and his partners are proud to bring VIP style healthcare to the Vegas strip. Their 22 patient bed hospital specializes in urgent and emergency medicine. Dr.Orsak has great success with this style of medical care and started the very first free-standing emergency room in Texas in 2007. As a physician for over 25 years, he understands the need for personalized, quality healthcare. Elite Medical Center treats each guest as a VIP while getting patients back to work, vacation and everyday life.

C D

(C) John Guedry Division CEO – Bank of Nevada John Guedry is division CEO of Bank of Nevada. He has 35+ years of experience in financial services and related industries in Nevada. Prior to joining Bank of Nevada in August 2011, he was president and chief executive officer of Business Bank of Nevada until it was purchased in 2007 by City National Bank, where he remained as executive vice president before joining CB Richard Ellis as a managing partner. A Past Chairman, Guedry serves as a board and executive committee member of the Vegas Chamber.

28 BUSINESS VOICE APRIL 2021 VEGAS CHAMBER Spotlights

(E) Karl Nickoley Executive Producer – Frequency Pictures Karl Nickoley started Frequency Pictures in Hollywood, CA in 2011. Frequency is an award-winning production company that produces national and regional commercials, brand films, training series, social media campaigns and feature films. In 2017, Frequency expanded to Las Vegas producing campaigns for Visit Las Vegas and The Grand Canyon. Karl has over a decade of experience producing campaigns for major brands like Geico, AT&T, Ford including equity raises for internationally distributed feature films. An honors graduate of The Los Angeles Film School, he is certified in Film inanceF from Pepperdine University.

(F) Fafie Moore Executive VP – ERA Brokers Consolidated, So. Nevada Fafie Moore has been a realtor for over 39 years, 27 years as Broker Owner. She serves as Executive VP for ERA Brokers Consolidated-Southern Nevada, a multi- state brokerage with a 41 year history of leadership. Known as a national speaker and trainer, she was named to the Greater Las Vegas Association of Realtors Hall of Fame in 2007 and awarded the Nevada Distinguished Realtor Award by the Nevada Association of Realtors in 2008. She is an inaugural member of the Vegas Chamber Emeritus Board and was the 2008 Chairman of the Vegas Chamber.

E F

(G) Victor Fuchs President – Helix Electric In 1987, Victor Fuchs began his career as a Project Manager at Helix Electric, one of the fastest growing full-service electrical contractors in the nation, and quickly rose to the ranks of President of the Las Vegas office. He acquired ownership of the Las Vegas company in 2001 where he is currently President and Managing Member. He is known for his generosity throughout the community and has a deep commitment to employee training and safety. The company has been the recipient of numerous local and national awards.

G H

(H) Shelley Woodrow Owner – Marquis Group LLC Shelley Woodrow grew up in a family of entrepreneurs learning from them to work hard, run businesses and help people. She spent years in media, working with business leaders, leadership teams and organizations to help them grow, develop, and thrive. Her love of coaching led her to Vistage Worldwide leading the team of “CEO Connectors” to connect CEO prospects to the right Vistage Chair and Peer Group. Woodrow became a Professional EOS (Entrepreneurial Operating System) Implementer to follow her passions of helping entrepreneurial leadership teams get more of what they want from their business.

VEGAS CHAMBER APRIL 2021 BUSINESS VOICE 29 Applications Open for Leadership Las Vegas

Now more than ever, quality leadership is important to the health and welfare of our region. Southern Nevada needs community leaders who are engaged, knowledgeable, and understand the challenges and opportunities facing our community. That’s why the Vegas Chamber created the Leadership Las Vegas program.

Leadership Las Vegas is Southern Nevada’s premier community leadership development program. Through the 10-month experience, class members develop new perspectives on the community by exploring the inner-workings of Las Vegas, including its greatest strengths and most challenging issues. The program begins with a three-day opening Gateway retreat where the class gets to know each other. Through monthly day-long sessions, the class hears from area experts and leaders, and participates in interactive tours, simulations, and other exclusive activities. At the end of the program year, class members join a network of leaders committed to using their talents and strengths to improve Southern Nevada.

Applications for the Leadership Las Vegas program are open now. Through a competitive application and interview process, Leadership Las Vegas selects 60 executives and accomplished professionals from a wide range of industries and local businesses who want to make a positive impact in the community. Applications are due no later than Thursday, May 20 at 4 p.m. More information and the link to the application can be found at www.leadership.vegas/leadership-las-vegas.

Since its inception in 1986, Leadership Las Vegas has graduated more than 1,400 leaders, many of whom have gone on to the top of their industry and moved into significant roles in business, community organizations and government. Distinguished Leadership Las Vegas alumni include U.S. Congressman Steven Horsford, Nevada Speaker of the Assembly Jason Frierson, Nevada Superintendent of Instruction Jhone Ebert, MGM Resorts International President and CEO Bill Hornbuckle, Henderson Mayor Debra March, Las Vegas City Councilman Brian Knudsen, North Las Vegas City Manager Ryann Juden, and District Court Judges Linda Bell and Tierra Jones, among many others.

The Leadership Las Vegas program is overseen by the Vegas Chamber’s Leadership Foundation of Greater Las Vegas, a 501(c)(3) non-profit dedicated to expanding the leadership capacity in Southern Nevada by developing civic leaders who are knowledgeable, prepared, and dedicated to serving as catalysts for positive change and growth in the community.

For questions, please contact Lisa Gough, program manager, at [email protected] or 702.586.3841.

30 BUSINESS VOICE APRIL 2021 VEGAS CHAMBER WE COVER BUSINESS NEWS LIKE NOBODY’S BUSINESS!

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VegasChamber.com | 702.641.5822 | @VegasChamber Retirement Planning At Any Age

What is retirement? It seems basic, but every person's definition Consider a Cash Balance Retirement Plan, which can allow is different. Retirement for some may mean separating from significant retirement savings above a traditional 401(k) plan for future employment. Others may define retirement as achieving business owners. Also, consider working with a business broker, financial independence. Both provide discretionary time to do who may help increase the valuation and sale of the business. those things we enjoy with no obligations. The Vegas Chamber sponsors an Association Retirement Plan as a benefit to all its members, which includes education. For The first steps in pursuing retirement goals start with becoming more information, visit vegaschamber.com or call Joe Caldera debt-free and building savings. at (702) 846-4015.

Eliminating revolving consumer debt will allow extra payments Joe Caldera is an LPL Financial Advisor, Chartered Retirement towards the mortgage, which can save a substantial amount of Plan Specialist®, and principal at Caldera Wealth Management interest each year. Eliminating a mortgage payment may also Group. CRPS conferred by The College for Financial Planning. provide higher income in retirement. Securities and advisory services are offered through LPL While debt is reducing, steady savings may continue to Financial, a Registered Investment Advisor, FINRA/SIPC. grow. If your savings can earn 7.2% returns, your account will double every ten years. The average rate of return of the S&P This material was created for educational purposes only and is 5001 since the end of 2020 over the last ten years is 13.9%, not intended as ERISA, tax, legal, or investment advice. the previous 30 years is 10.7%, and the last 50 years is 10.9% despite the series of economic events. 1http://www.moneychimp.com/features/market_cagr.htm

Consider the Roth retirement saving option. The Roth will There is no assurance that the views or strategies discussed allow savers to pay for taxes on contributions now and avoid are suitable for all investors or will yield positive outcomes. paying taxes on distribution during retirement years, including Investing involves risks including possible loss of principal. earnings. Indexes are unmanaged statistical composites and cannot be invested into directly. Index performance is not indicative of In addition to the Roth, there are the performance of any investment and do not reflect fees, strategies for retirement saving expenses, or sales charges. All performance referenced is in your twenties and thirties. historical and is no guarantee of future results. Consider starting with 1% or 2% of pay and increase it by 1% or The Standard and Poor’s 500 Index is a capitalization weighted 2% each year until reaching your index of 500 stocks designed to measure performance of the savings goal percentage or dollar broad domestic economy through changes in the aggregate amount. Make sure to grab your market value of 500 stocks representing all major industries. employer's match to avoid leaving money on the table. Visit www.groupretire.com/goals for All illustrations are hypothetical and are not representative of assistance in calculating your retirement goal. any specific situation. Your results will vary. The hypothetical rates of return used do not reflect the deduction of fees and Reconsider that large car payment each year. A $400 monthly charges inherent to investing. payment into a retirement savings account, earning 7.2% each year for 40 years, would yield $1,009,056. Now that is some Roth IRAs and 401(k)s offer tax deferral on any earnings in the expensive wheels! account. Qualified withdrawals of earnings from the accounts are tax-free. Withdrawals of earnings prior to age 59 ½ or prior When reaching your forties and fifties, place a greater emphasis to the account being opened for 5 years, whichever is later, on increasing savings and paying off all debt, including may result in a 10% IRS penalty tax. Limitations and restrictions the primary residence. The goal is to avoid any payments may apply. during retirement years. But also use the equity for your final retirement home. Those 50 and older may take advantage A Cash Balance plan is an employer-funded defined benefit of the IRS catch-up provisions, which allow those to save plan that specifies both the contribution to be credited to each an additional $1,000 into an IRA or $6,500 into a company participant and the investment earning to be credited based retirement plan. on those contributions. Each participant has an account that resembles those in a 401(k) or profit-sharing plan. A Cash There are also strategies for those saving in their sixties. Balance plan may be appropriate for business with consistent Consider delaying taking Social Security early or at normal revenues for long-term funding where owners are older and retirement, ranging between 65 and 67, depending on when earn more than the average employee. These types of plans you were born. Each year delayed from the normal retirement have additional cost and generally involve engagement of an age would yield an 8% increase each year until age 70. For actuarial firm for plan administration. example, a normal retirement age of 66 could provide an additional 32% increase in lifetime benefits if they defer till age Investing involves risk including loss of principal. No strategy 70. assures success or protects against loss.

Joe Caldera is an LPL Financial Advisor, Chartered Retirement Plan Specialist®, and principal at Caldera Wealth Management Group. CRPS conferred by The College for Financial Planning.

Securities and advisory services offered through LPL Financial, a Registered Investment Advisor, FINRA/SIPC.

This material was created for educational purposes only and is not intended as ERISA, tax, legal or investment advice.

32 BUSINESS VOICE APRIL 2021 VEGAS CHAMBER Your Customized Marketing Playbook – Your Game Plan for Success

Marketing assessment & consultation MARKETING PLAYBOOK Local market insights, budget allocations & recommendations powered by Free & exclusive to Vegas Chamber members

Details at VegasChamber.com

A modern showstopper

New Homes Valley Wide from the $300Ks. Contact Our New Home Specialists Paris, Shannon and Josh.

W TriPointeHomes.com/Las-Vegas P 702.602.2364

Latitude Residence 3

The prices of our homes, included features, plans, specifications, promotions/incentives, neighborhood build-out and available locations are subject to change without notice. Stated dimensions, square footage and acreage are approximate and should not be used as a representation of any home’s or homesite’s precise or actual size, location or orientation. There is no guarantee that any particular homesite or home will be available. No information or material herein is to be construed to be an offer or solicitation for sale. Not all features and options are available in all homes. Unless otherwise expressly stated, homes do not come with hardscape, landscape, or other decorator items. Any photographs or renderings used herein reflect artists’ conceptions and are for illustrative purposes only. Community maps, illustrations, plans and/or amenities reflect our current vision and are subject to change without notice. Maps not to scale. There is no guarantee that any particular homesite, home or common area will offer a view or that any particular view will be preserved. Views may also be altered by subsequent development, construction, and landscaping growth. Our name and the logos contained herein are registered trademarks of Tri Pointe     Homes, Inc. and/or its subsidiaries. © 2021 Tri Pointe Homes Nevada, Inc. Nevada Contractor’s License No. 3633A. NRED Broker License # B.0041921.CORP. All rights reserved. We are proud to announce a new, significant benefit for all employees of Vegas Chamber members: The Vegas Chamber Homeownership Advantage Program. Employers can help their employees achieve work-life balance by educating them about the program, which provides employees with resources to navigate the often complex process of home buying, home selling and financing.

Benefits for Chamber Members: Benefits for Employees: ✔ A Package of Exclusive Mortgage & Real ✔ Exclusive Mortgage Credit of Up to $1,395 for Purchase Estate Benefits for Your Employees at No or Refinance** Cost to Your Company ✔ Exclusive Real Estate Credit for Buying or Selling, Giving ✔ A Dedicated Mortgage Advisor & Back 20% of Commission Received at Closing. Example: Real Estate Sales Professional Sales Price is $325,000, Cash Back Rebate is $1,950* ✔ Customized Company-Branded Materials ✔ Personalized Annual Mortgage & Real Estate Review ✔ Dedicated Co-Branded Web Page ✔ Lower Than Market Rates ✔ 5-Star Customer Experience from ✔ Borrower Education Series Available Las Vegas’ Top-Rated Mortgage and • First-Time Homebuyer Real Estate Professionals • Credit Education • Low Down Payment Options • Debt Management / Wealth Creation

Vegas Chamber members’ employees have access to a dedicated team of experts, ready and eager to create an outstanding home buying, home selling or financing experience with up-front underwriting options, fast approvals and on-time closings. In addition, this Vegas Chamber benefit includes ongoing, periodic reviews and an education series to improve the lives of employees and their families.

Janelle Kennedy Allison Wax Business Development Officer Director of Bus. Dev. & Client Relations M 702.376.9364 D 702.939.5186 | M 702.525.6304 [email protected] | alderus.net [email protected] | allisonw.cbvegas.com

This is not a solicitation if you are already represented by a real estate broker. *Cash Back bonus is only in allowable states. The Cash Back Bonus is twenty percent (20%) of the gross commission paid to Coldwell Banker Premier Realty, which is typically three percent (3%) of the purchase price. Your savings will vary based on the sale or purchase price of the home and the commission received. All real estate transactions are negotiable. Other items and considerations may vary. The Cash Back Bonus may be ter- minated without notice. Fair Housing Broker. **Powered by Hamilton Group Funding, Inc. NMLS #200719 (nmlsconsumeraccess.org). All loans are underwritten and closed by Hamilton Group Funding, Inc. Valid on Hamilton Group Funding loan programs only; broker-funded, bond and non-delegated loans are not eligible. Homeownership Advantage Program is limited to current employees. Only one promotion per loan allowed. Equal Housing Lender. ©2020 Hamilton Group Funding, Inc. NMLS #200719 (http://www. nmlsconsumeraccess.org) State licensing: Alabama 21720, California 41DBO45707, Colorado 2007419, DS 2007149, Florida MLD680, Georgia 32726, Illinois MB.6761042, Indiana 28272, Kentucky MC90805, Louisiana 200719, Maryland 19833, Michigan FL0018547, Minnesota MN-MO-200719, Nevada 5077, New Jersey ML200719, New Mexico 200719, North Carolina L-150415, Ohio MBMB850258000, Oklahoma ML011206, Pennsylvania 37473, South Carolina 200719, Tennessee 112326, Texas 200719, Virginia MC-5546, and Wisconsin 200719BA. All loans subject to approval, including credit approval. Some restrictions may apply. Other programs available. Program conditions subject to change without notice. EXECUTIVE WOMEN’S COUNCIL SPOTLIGHT

Danna Jarvis Wealth Advisor | Hightower Las Vegas

What is your company, title, and what does Hightower Las Vegas provide?

I am a wealth advisor for Hightower Las Vegas. We are a full-service wealth management company, offering financial planning, investment management, retirement planning, philanthropic consulting, and portfolio management (just to name a few). We enjoy helping our clients achieve their goals and aspirations. It is so rewarding to watch them become financially empowered as they reach those all-important milestones in life.

What are you looking forward to in 2021?

I am looking forward to in-person events. I’ve realized, as probably many have, the importance of being together in person. Zoom/WebEx works for the time being, but I really miss the energy and connection you feel from talking to someone face to face. I think we’ve all been missing that social connection, and it’s just not the same virtually.

Can you share a short, uplifting work-related story?

2020 was definitely a challenging year, to say the least. The virus has been devastating, and then there is the political and social unrest. Even during all the turmoil we’ve experienced, we are constantly reminded that people are still kind, empathetic and caring. While we (Hightower Las Vegas) have all been working from home, one of my colleagues fell severely ill. A client of ours had briefly spoken with said employee during this time. The client then contacted me to voice her concern and let me know that she wanted to help. She graciously sent an extensive care package and continued with follow-up calls to our team until she knew that our employee was on the mend. In our business, we strive to provide our clients with the highest level of care, and we never expect them to do the reverse and take care of us. A perfect example of what is still good in this crazy world.

VEGAS CHAMBER APRIL 2021 BUSINESS VOICE 35 APRIL 2021 Virtual Legislative Day Tuesday, April 6

Get direct face time with key policymakers and advocate on behalf of your business and our community. Join the Vegas Chamber to meet with constitutional officers, legislative leadership and legislators.

Tuesday, April 6 MARKETING PLAYBOOK

powered by 8:30 a.m. to 4 p.m. | Virtual

Register now at VegasChamber.com Your Customized Marketing Playbook – Your Game Plan This event is open to President's Club members, Advocacy members, for Success Board of Trustees, and Government Affairs Committee members. Marketing assessment & Presenting Sponsor consultation

Local market insights, budget allocations & recommendations

Program Sponsors Free & exclusive to Vegas Chamber members

LAS VEGAS Details at VegasChamber.com