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Guarantee conditions: Guarantee

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General information General Troubleshooting or if you’ve bought something from us that has has that us from something bought you’ve if or to find out how to recycle your old equipment, equipment, old your recycle to how out find to

Start here Set up your Parent unit Set up your BT Smart Controls app

1 Plug the power cable into the Parent unit, then plug it into 3 Plug the cable into the Baby unit, then plug it into the The Smart Controls app allows you to control your Important safety and care instructions the mains power socket and switch the socket on. The unit mains power socket and switch the socket on. Please use Smart Baby Monitor from your smartphone or tablet. will turn on automatically, press the Power to turn the Keep for future reference power supply unit item code 089010. On your smartphone or tablet, download the free unit off and leave to charge for12 hours. Please use power Your Smart Baby Monitor is manufactured to • Regularly check that objects don’t cover BT Smart Controls app now. Compatible with iOS 9 comply with European safety standards. Please any parts or any vents that could cause supply unit item code 089010. ™ read the following instructions carefully before overheating. and above, Android 5 and above. installing and using it. Keep these instructions • When not in use, store in a dry place and away 2 Rotate the antenna on the back of the unit to the safe for future reference. from extreme heat or cold. upright position. For Apple iPad users, search in the ‘Phone’ section of Installation and location Warnings the App Store. • For indoor use only in UK and Ireland. • If any parts of your product or any cables • Position all parts away from heat and sun appear damaged, discontinue use immediately. (e.g. away from radiators, window sill or other Switch off your electrical socket if it is safe to do electrical equipment which can get hot). so and contact our helpdesk. See terms in the • Keep area ventilated (e.g. don’t put in Guarantee section of the user guide. cupboards or back of sofas) and don’t block any • Don’t try to open your devices or power vents with objects or thick carpets. adapters. There are no serviceable parts and • Keep device and cables out of young children’s you risk an electrical shock. reach – at least one metre away. And never • This product is designed as just an aid. It isn’t a place any parts inside a cot, bed or . substitute for responsible adult supervision. • Only use power adapters provided by BT for • When used to monitor property, this product 4 Slide the On/Off button on the side of the Baby unit up to this specific device; contact our helpdesk if you isn’t a substitute for insurance or appropriate turn it on. need a replacement. measures to safeguard your property. • Electronic devices hate liquids; don’t place • You must have permission and comply with Tip 5 Move the Parent unit at least one metre from the Baby unit. devices and power adapters in damp areas or applicable laws if you want to use your camera near sources of water or splashes. in places where it may affect someone else’s The battery life on a single charge lasts up to 4 hours. Any closer and you might get audio feedback sounds. Apple and the Apple logo are trademarks of Apple Inc., registered in the US and other countries. • Product may cause scratches or marks if placed property or privacy. App Store is a service mark of Apple Inc. on fragile surfaces (e.g. veneered wood or • If you’ve got a pacemaker please check with We recommend you keep the cable plugged into the mains Press the Power button and hold for 2 seconds to turn Android, Google Play and the Google Play logo are trademarks of Google LLC. delicate fabrics); place on a mat if required. your doctor before installation. • Designed for use at room temperatures • If the temperature is not appearing or shows as power socket if you’re going to use for longer than this or the Parent unit on. between 0 and 40°C. 0°C/32°F on the display of your parent unit, it throughout the night. When the battery gets very low, it’ll • Don’t use near flammable substances or in may indicate a loose temperature sensor. Please a flammable atmosphere (e.g. warehouse get in touch with our helpdesk to discuss a take about 30 minutes to charge enough for you to use it Need more help? or garage). replacement unit. for a short time. To charge the Parent unit in the shortest Frequently asked questions are available online at bt.com/smartcontrols/help • This device uses wireless technology; check Battery safety information If you cannot find the answer to your question online, call our free Helpline. before using or installing where restrictions may • The battery can’t be removed or replaced. If you amount of time, turn it off while it’s charging. apply such as in hospitals. need repairs, get in touch with our helpdesk. Our dedicated advisors are more likely to be able to help you than the retailer Care and maintenance • Take care when disposing of your product. The What’s the range? where you bought your baby monitor. 0808 100 6554*. • Treat all parts with care; no shock or vibration, battery could explode if placed in a fire, a hot and don’t pull or twist any cables. oven or is crushed or cut. The maximum range between your Parent and Baby units is • Regularly check your product for damage to • Don’t subject the product to extremely low air ensure small parts aren’t exposed. pressure as the battery may explode or leak up to 250 metres outdoors and up to 50 metres indoors. • Dust with a soft dry cloth (a microfibre cloth flammable liquid or gas. Thick walls and doors reduce the units’ range and affect The Parent and Baby unit are automatically linked so they for the lens); do not use water, chemicals or solvents. how they link to each other. are now ready to use. Fold out to continue set-up Set up continued…

Open the app and create account or log in with existing account Setting up voice control App features Link to your Amazon Echo • View live video stream 1 Open your Alexa app. • Night vision 2 Open the Skills tab. • Pinch to zoom 3 Search ‘BT Smart Controls’. • Take snapshots/videos** 4 Click Enable then log in with your BT Smart • Motion detection notifications Controls account. • Sound detection notifications 5 To get started try saying “Alexa, ask Smart Controls”. • Play lullabies • Temperature alarm notifications Link to your Google Assistant • Touch to talk Open the Google Assistant app. 1 • Motorised pan 2 Say “Hey Google, talk to Smart Monitor”. 3 It will then ask you to link your account. Just say “Yes”. Key camera icons 4 Log in with your BT Smart Controls account. 1 Open the app. Create 2 Follow the steps in the 3 Once your account is 4 Press and hold the Link 5 Follow the steps in 6 Next, select 7 Your Baby unit is Take snapshot** an account if this is app to validate your set-up, tap the + in the button until the Baby the app to detect your Home now connected 5 To get started try saying “Hey Google, talk to your first Smart Controls email address and top right corner to add unit beeps; you’ll hear your Baby unit. Wi-Fi network, and you’ll hear Smart Monitor”. Zoom product from BT. If you mobile phone number. a new Baby unit and “Ready for pairing”. then enter your “Pairing success”. Tip already have a Smart This adds an extra follow the on-screen The light on the Wi-Fi password. Touch to talk Set up the Baby unit Controls account, select layer of security as instructions. front of the unit in the same location Play lullaby that option. we’ll always ask you to flashes orange. Important as your router and confirm if we see a log For iPad/iPhone, get it all connected Settings (notifications settings, Tip in from a new device. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Google Home, Google Assistant virtual personal assistant and the Google logo are trademarks of Google LLC. brightness settings) Smart Controls isn’t linked check Bluetooth before moving to the to any other existing BT is activated. baby’s room. Motorised pan services, so you can’t use those details to log in. ** Snapshots and videos are saved You will need to create to your device where your photos/ an account. videos are normally saved.

Get to know your Parent unit Using the Parent unit Pan left/right Turn sound activated screen mode on or off • To enter/exit the pan mode, press OK. When in pan mode, When set to On, the screen will turn on if noise is detected press and hold the direction arrows to move the camera on from the Baby unit. If it’s set to Off, the screen will stay off even Press to Using the menu Sound level display Press and hold to turn the unit open/exit the the Baby unit if noise is detected. To use this feature, you need to set the LED lights show the level of sound on and off. main menu. • Press Menu. Scroll through the menu options using the detected by the Baby unit. standby mode first to 1, 3 or 5 minutes as described above. Press once to switch to standby mode. Press to enter Left and Right arrows. When the menu option you want is Zoom in/out pan and tilt displayed, press OK. Use Up or Down to scroll through the • To enter zoom mode, press Menu, then press the Right 1 Press Menu, then press Right to display and press OK. mode, then sub menus and press OK to select use the arrows arrow to display the and press OK. Then press Up or 2 Press Up and Down to select (for On) or (for Off) to move the • Press Menu to exit and return to the main monitoring screen Down to select the zoom level and press OK. Then press and press OK. Baby unit’s the OK button to exit the menu camera. 3 To turn the screen back on at any time, press any button. Press to select Lullabies an option in There are 5 lullabies to choose from or you can play all 5 Set a reminder Temperature sensor the menu. in sequence. You can set an alert to remind you of something you need to The reading from the temperature sensor on the Baby unit is Press to move do, for example when your baby’s next feed is due. You can set left or right in 1 Press Menu, is displayed, press OK. it for 2, 4 or 6 hours. displayed at the top of the Parent unit screen. the menu or to increase or 2 Press Up or Down to choose the lullaby 1-5 or press to 1 Press Menu, then press Right to display and press OK. To change the temperature display from C to F: decrease the play all five, then press OK. brightness level. 2 Press Up or Down to select the reminder time (2H, 4H or 1 Press Menu, then press Right to display and press OK. 3 Press Up or Down to select the volume from 1-3 and press 6H), then press OK to save. The will be displayed on the Press to scroll 2 Press Up or Down to select °C or °F, then press OK. up or down OK to save. top right of the screen. when you’re 4 To stop the lullaby playing, select . Other screen icon descriptions in the menu. 3 To cancel the alert, select . Signal strength Press to increase Set the screen to turn on and off automatically or decrease the Talk to your baby Charging/battery light Power on light Microphone speaker volume. Press and hold down Talk on the Parent unit and speak into You can set the screen to turn on by pressing any button. On 1 Baby unit identification number e.g. Baby unit 1 Blue when Parent Unit Green when Parent unit is on. the Parent unit’s microphone. The icon will be displayed this setting, the screen will turn off automatically when no is charging, red when Press and Sound on battery low. at the bottom right corner. Release the button when you’ve button is pressed during 1, 3 or 5 minutes. hold to talk Mute to your baby. finished speaking. 1 Press Menu, then press Right to display and press OK. Night vision Battery status (Full battery shown, scrolling Press and to select , or minutes and Images are shown in black and white. 2 Up Down 1 3 5 when charging) press OK. The icon will be displayed at the top of the screen. 3 To turn the screen back on at any time, press any button. If you want to set the screen on all the time, set the screen setting to off .