Senior Guide
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CITY CLERK SUSANA MENDOZA’S SENIOR GUIDE OFFICE OF THE CITY CLERK SENIOR GUIDE Helpful tips and resources for Chicago’s senior citizens Susana A. Mendoza Rahm Emanuel Clerk Mayor City of Chicago CITY CLERK SUSANA MENDOZA’S SENIOR GUIDE CITY CLERK SUSANA MENDOZA’S SENIOR GUIDE WELCOME FROM CITY CLERK SUSANA A. MENDOZA CITY HALL 121 North La Salle Street, Room 107 Chicago, Illinois 60602 312–74–CLERK (2–5375) Monday–Friday from 8 am to 5 pm Dear Friend, CITY CLERK SATELLITE OFFICE SOUTH My office created the Senior Guide to introduce you to various 5674 South Archer Avenue, Unit A programs and services available to Chicago’s senior citizens. The Chicago, Illinois 60638 resources are readily available, however, many times it can be 312–745–1100 difficult to find the necessary assistance or navigate all the options Monday–Friday from 9 am to 5 pm available to you. This guide book lists brief descriptions of some of the government CITY CLERK SATELLITE OFFICE NORTH programs and agencies that provide helpful services. 5430 West Gale Street I encourage you to contact the various agencies to arrange for any Chicago, Illinois 60630 services or find additional program offerings from them. 312–742–5318 Monday–Friday from 9 am to 5 pm As always, please feel free to contact my office for further assistance. My staff and I will be happy to answerany questions Find us online: or concerns you may have. ChiCityClerk.com Please visit ChiCityClerk.com Thank you for your interest in the City Clerk’s Office. For more for a list of extended hours, limited hours and holiday closures. information on our services and programs, please visit ChiCityClerk.com and stay connected with us at Facebook. com/ChiCityClerk, Twitter.com/ChiCityClerk and YouTube.com/ Social Media: Facebook.com/ChiCityClerk ChiCityClerk. Twitter.com/ChiCityClerk Sincerely, Youtube.com/ChiCityClerk Susana A. Mendoza City Clerk of Chicago CITY CLERK SUSANA MENDOZA’S SENIOR GUIDE CITY CLERK SUSANA MENDOZA’S SENIOR GUIDE TELEPHONE RESOURCES CITY CLERK’S OFFICE STATE OF ILLINOIS PHONE NUMBERS General Information ............................................312-74-CLERK (2-5375) General Information ......................................................312–793–3500 Vehicle Stickers and Residential Parking Permits Secretary of State ............................................................312–793–1010 Online or Mail City Sticker Purchases Attorney General ........................................................1–800–964–3013 Business License Treasurer’s Office ............................................................. 312–814–1700 Dog Registration Better Business Bureau ................................................312–832–0500 Kids ID, Medical Ref. Card, Order Guide Books ........312-744-2506 Commerce Commission ................................................312–814–2850 City Council Legislation and Meetings ........................312-744-6870 Department of Insurance ..............................................312–814–2420 Department of Public Aid ....................................... 1–800–447–4278 CITY OF CHICAGO PHONE NUMBERS General Information ..............................................................................311 WEBSITES Office of the City Treasurer ..........................................312–744–3356 City of Chicago....... ..........................................www.cityofchicago.org Department of Revenue Cook County .............................................................. www.co.cook.il.us (Parking Tickets, Water Bills) ........................................ 312–744–7275 State of Illinois .............................................................. www.illinois.gov Department of Transportation .................................... 312–744–3600 Department of Business Affairs and Consumer Protection ............................................312–744–6249 Department of Family and Support Services ......... 312–743–0300 Mayor’s Office for People with Disabilities ..............312–744–7050 Chicago Park District ......................................................312–742–7529 Chicago Public Library ..................................................312–747–4300 Department of Environment ........................................312–744–7606 Department of Housing and Economic Development ....................................... 312–744–4190 COOK COUNTY PHONE NUMBERS General Information ..................................................... 312–603–5500 Assessor’s Office (taxes) .............................................. 312–443–7550 Treasurer’s Office ............................................................312–443–5100 Clerk of the Circuit Court (legal proceedings) ...... 312–603–5030 Clerk of the Circuit Court (Birth, Death & Marriage Certificates) ..................... 312–603–5656 Recorder of Deeds Office ........................................... 312–603–5050 Sheriff’s Office ............................................................... 312–603–6444 CITY CLERK SUSANA MENDOZA’S SENIOR GUIDE CITY CLERK SUSANA MENDOZA’S SENIOR GUIDE CITY CLERK PROGRAMS AND SERVICES CITY CLERK PROGRAMS AND SERVICES YEAR–ROUND CHICAGO CITY CITY VEHICLE STICKERS VEHICLE STICKER SALES Anyone who lives in Chicago and In 2014, the Office of the Chicago owns a vehicle must purchase City Clerk moved out of the horse and display a current Chicago and buggy era and into the 21st City Vehicle Sticker. You have 30 Century. The seasonal Chicago days from the day you move to City Vehicle Sticker rush, which the City or buy a car to purchase started in 1908, is now a thing of the Chicago City Vehicle Sticker. the past. After many years of long More than $120 million in revenue lines and frustrated customers, is raised each year from the sale City Clerk Susana A. Mendoza of vehicle stickers with all funds introduced a new way of doing dedicated to repairing City streets. business: Year–Round Sales. Vehicle sticker sales now take As of May 2014, Chicago City place throughout the year rather Vehicle Stickers are $85.97 for than during a short, six–week passenger vehicles, $136.54 period each summer. for large passenger vehicles and $202.28 for a small truck. The shift to Year–Round Sales Seniors age 65 or older receive a was historic and resulted in a discounted rate of $30.34 for one vastly better customer service passenger or large passenger experience, shorter wait times and vehicle. reduced overtime spending. The new Year–Round Sales To learn more about Year–Round program will provide most Chicago Sales, visit ChiCityClerk.com. motorists with a new renewal date starting in the summer 2014. A $60.00 late fee is applied to the purchase of a vehicle sticker unless the motorist has documentation showing they moved to the City or purchased their car in the last 30 days. Only purchase your vehicle sticker from an authorized vendor. You can locate vendors on our website, ChiCityClerk.com. Display of a counterfeit vehicle sticker may result in a $1,000.00 fine and vehicle impoundment. If you suspect a vehicle sticker is counterfeit, please call the City Clerk’s Investigation Division at 312–742–9217. If you witness the sale of an unauthorized vehicle sticker, call 911. CITY CLERK SUSANA MENDOZA’S SENIOR GUIDE CITY CLERK SUSANA MENDOZA’S SENIOR GUIDE CITY CLERK PROGRAMS AND SERVICES CITY CLERK PROGRAMS AND SERVICES ANNUAL RESIDENTIAL PARKING KIDS ID CARD PERMITS AND GUEST PASSES The City Clerk Kids ID card Throughout the City there program is a free identification are more than one thousand card for all Chicago children. The residential parking zones card, which features the child’s designed to make parking easier fingerprint, photo and identifying for residents of each zone. Signs marks, is designed for parents posted in the zones alert you to to keep with them in their wallet. the zone number and parking If a child is reported missing, the restrictions. You can only park information on the card can help on these streets if you have a aid in the investigation. Chicago City Vehicle Sticker with that specific zone number listed After reporting the child missing on it or if you receive a Residential to police, parents or guardians Parking Daily Permit from a can call the number on the card resident of that parking zone. and the City Clerk’s Office will work with law enforcement to Residential Parking Daily Permits provide the child’s information. All are used in residential parking information is stored in a secure zones by guests of someone who database in the City Clerk’s Office. lives in that zone. They are valid for 24 hours and sold in sets of 15 The City Clerk’s Office encourages for $8.00 per set. These permits all parents to help safeguard their are available for purchase at City children by participating in the Clerk Office locations and online Kids ID program. at ChiCityClerk.com. Up to 30 passes may be purchased per The office recommends that household in a 30 day period. parents or guardians update their child’s photo and card information at least every two years. Cards are available at the City Clerk’s City Hall Office and Archer Street Satellite Office and at select community events. For more information, please call 312–744–2506 or visit the Kids ID program page or community event page at ChiCityClerk.com. CITY CLERK SUSANA MENDOZA’S SENIOR GUIDE CITY CLERK SUSANA MENDOZA’S SENIOR GUIDE CITY CLERK PROGRAMS AND SERVICES CITY CLERK PROGRAMS AND SERVICES MEDICAL REFERENCE CARD DOG REGISTRATION The City Clerk Medical Reference As a responsible and caring dog Card