MARK YOUR CALENDARS April 26 – 28 (Tuesday – Thursday), 2011 Intercontinental Dallas

MARK YOUR CALENDARS April 26 – 28 (Tuesday – Thursday), 2011 InterContinental Dallas

TO SPONSOR OR EXHIBIT: email [email protected] or call 505-867-2668 get connected at the summit

the best, most authoritative and comprehensive coverage “The National Broadband Plan is going to turn our country and our industry upside down. Broadband Properties has the best, most authoritative and comprehensive coverage of broadband of any trade publication in the industry. I’ve attended the Summit for several years, and it’s the absolute best place to hear about the issues and see the products that will shape the future of broadband. If you can only go to one conference, Leadership roLe in the make it the Broadband Properties Summit.” broadband poLicy arena Kermit L. Ross, Principal “I’m very appreciative of the leadership role that Broadband Proper- Millennium Marketing ties is playing in the broadband policy arena, particularly as it relates to the production of the annual Broadband Properties Summit— contacts and ideas that which is one of the largest gatherings of broadband leaders from wiLL enhance my efforts across the country each year. The summit provides a rare opportunity “The world of high speed broadband has opened a to hear a wide range of perspectives concerning the deployment whole new door for libraries to serve their communities. and adoption of broadband services—and a unique opportunity for Having the opportunity to listen to speakers and network participants to discuss and collaborate, as well as establish synergies with service providers, project managers, government and partnerships that might not otherwise be formed.” officials, and the like at the Summit was incredibly Brent Legg, VP – State Development stimulating and gave me contacts and ideas that will Connected Nation greatly enhance my efforts to help libraries make progress in deploying advanced telecommunications services. This librarian felt right at home among the techies! I commend Summit staff for making success look so easy!” Peggy D. Rudd, Director and Librarian Texas State Library and Archives Commission

a great opportunity to engage with potentiaL cLients “Just when you think they could not get any better, the Broadband a great overview of the teLecom industry Properties 2010 Summit surprised us again. The caliber of speakers “I was impressed with the energy at the Broadband Properties Summit as in combination with the topics was first rate. In talking with other a can’t-miss event well as its comprehensive agenda. By integrating diverse groups from State attendees, they expressed great satisfaction with the presentations and Federal government, property management, Communication Service and the round table discussions. The vendors in attendance found for the fiber community Providers and the vendor community, the Broadband Properties Summit this to be a great networking venue and opportunity to engage “Broadband Properties Magazine’s annual summit has gave a great overview of the current state of the telecom industry, as well as with potential clients. Personally, I found this year’s Summit to be become a can’t-miss event for the fiber community. where it is going in the future. The showcase featured innovative products one of the most informative. Thanks BBP.” It’s packed with good speakers, good information, and and was bustling with energy. The speakers and the panels were lively and Patrick Sims, Principal Engineer good opportunities for networking.” informative. I can’t wait for the 2011 Summit!” ADC Telecommunications Jim Baller, President Ken Pyle, Managing Editor Baller Herbst Law Group ViodiTV here’s what attendees are saying about the 2010 summit! make plans to attend the 2011 summit now. april 26 – 28, 2011 • intercontinental dallas • www.bbpmag.com • To sponsor or exhibit: email [email protected] or call 505-867-2668 Editor’s Note Who Needs Fiber

EDITORIAL DIRECTOR Scott DeGarmo To the Home? PUBLISHER Nancy McCain [email protected]

Corporate Editor, BBP LLC Steven S. Ross [email protected] FTTH is equally at home in a traditional neighborhood

Editor Masha Zager development, on a farm and in an aging city seeking [email protected] to reinvent itself for the knowledge economy. ADVERTISING SALES Irene G. Prescott [email protected] roadband is what’s called a gen- reinventing itself as a center of high- Marketing Specialist Meredith Terrall eral-purpose technology – mean- tech activity. There, tech entrepreneurs, [email protected] ing it can change the way we pro- inspired by the Google Fiber for Com- DESIGN & PRODUCTION B Karry Thomas duce and consume almost everything. It munities project, have spearheaded a

Contributors follows that ultra-broadband over fiber is movement to wire the city with fiber – Joe Bousquin David Daugherty, Korcett Holdings Inc. an ultra-general-purpose technology. But and they’ve garnered the support of busi- Richard Holtz, InfiniSys sometimes the sheer variety of its impacts ness and political leaders, universities and W. James MacNaughton, Esq. Henry Pye, RealPage on different lives amazes me. other major institutions. Their ambitious Bryan Rader, Bandwidth Consulting LLC You’ll find lots of great examples in this plan to use FTTH to revitalize the city Robert L. Vogelsang, Broadband Properties Magazine issue of Broadband Properties. The Prop- and its economy draws on the experience Broadband Properties LLC erty of the Month is a traditional neigh- of such cities as Fort Wayne, Ind., whose PRESIDENT & CEO Scott DeGarmo borhood development in Gainesville, Fla., leaders capitalized on the fiber network SENIOR VICE PRESIDENT to which FTTH is integral. Do “fiber to built by Verizon (one of this year’s BBP CHIEF FINANCIAL OFFICER Himi Kittner the home” and “traditional” belong in the Top 100 companies), and Lafayette, La., VICE PRESIDENT, same sentence? Yes. This mixed-use devel- whose LUS Fiber initiative also appears BUSINESS & OPERATIONS Nancy McCain opment is designed to let residents walk to on the Top 100 list. Audience Development/Digital Strategies work, shopping and entertainment, just as There’s more in this issue, too – en- Norman E. Dolph terprises moving data processing to the CHAIRMAN OF THE BOARD people did before suburban design became Robert L. Vogelsang the norm. But it also offers live-work units cloud to reduce their IT costs, patients VICE CHAIRMAN with chronic illnesses using connected The Hon. Hilda Gay Legg where telecommuters and small business

BUSINESS & EDITORIAL OFFICE owners can use high-speed broadband to care to improve their health, small towns Broadband Properties LLC 1909 Avenue G work from home, so everyone can spend rediscovering a sense of community with Rosenberg, Tx 77471 281.342.9655, Fax 281.342.1158 less time in cars. In addition, the homes’ the help of local-content TV stations. WWW.BROADBANDPROPERTIES.COM structured wiring supports utility man- Your own community may need fiber agement, helping residents operate their to the home for entirely different reasons. buildings in an environmentally sustain- Whatever they are, you need to know able manner. how to get the right stakeholders on In the Red River Valley of Minnesota board, raise money and plan for a finan- and North Dakota, Halstad Telephone cially sustainable network. You can learn Company is using broadband stimulus more about those subjects from the we- Broadband Properties (ISSN 0745-8711) (USPS 679-050) binar series that Broadband Properties is (Publication Mail Agreement #1271091) is published 8 times funds to build FTTH. In that region, a year at a rate of $24 per year by Broadband Properties LLC, farmers stand to benefit the most from co-presenting with Communities United 1909 Avenue G, Rosenberg, TX 77471. Periodical postage for Broadband. Go to www.muniwebi- paid at Rosenberg, TX, and additional mailing offices. fiber because their precision farming POSTMASTER: Please send address changes to Broadband methods rely on highly detailed geo- nar.com to listen to the archived versions Properties, PO Box 303, Congers, NY 10920-9852. of completed webinars and register to CANADA POST: Publications Mail Agreement #40612608. graphic data. Fiber broadband connec- Canada Returns to be sent to Bleuchip International, PO Box tions will allow them to apply the correct participate in future webinars. 25542, London, ON N6C 6B2. Copyright © 2010 Broadband Properties LLC. All rights amounts of water and fertilizer to every reserved. square inch of farmland. Baltimore is a very different kind of place – an old port and industrial city [email protected]

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98516-Broadband Properties-7.875x10.75-4c-4.1 Table of Contents

DEPARTMENTS Cover Story Editor’s Note . 2 Broadband Properties Top 100 The Bandwidth Hawk...... 6 Companies for 2010 | 30 BBP Marketplace...... 106 Broadband Properties editors recognize the achievements of the industry leaders that are building fiber-connected communities: Advertiser Index...... 107 hardware and software vendors, network planners, engineering Calendar ...... 107 and construction companies, distributors, integrators, operators, service providers and others.

IN THIS ISSUE Summit coverage Provider Perspective Broadband Properties Summit Coverage Give ’Em ‘Bags Fly Free’ Passion | 8 Broadband as an Amenity | 76 By Bryan J. Rader ■ Bandwidth Consulting LLC A BBP Staﬀ Report The leader’s job is to inspire the employees – and the employee’s job Summit attendees learned how broadband can enable innovative is to inspire the customers. video offerings, reliable Internet service, connected care, enhanced Owners Corner property values and more. – Digital edition bonus section: Exhibit floor slide show – The Future of Cable TV: Part 1 | 10 By Chris Acker ■ Forest City Enterprises Inc. and Henry Pye ■ RealPage TECHNOLOGY Is over-the-top video a threat to pay TV? So far, pay TV is holding its own. In the long run, the two services may converge. Using IPAdvantage to Deploy Video Services in Communities | 84 Metrics Q&A with Dan Waugh of Connexion Technologies about the Introducing the Metrics Group | 12 benefits and challenges of using DIRECTV’s IP video distribution By David Daugherty ■ Korcett Holdings solution. Developers and service providers can collaborate online to define measures for next-generation broadband service. Combine Wired and Wireless Technologies for Home Entertainment Networks | 86 Fiber Deployment Roundup By Andy Melder ■ Gigle Networks Broadband Stimulus Projects Delivering high-value services requires robust home networks. Get Under Way | 14 Fortunately, new technologies can provide reliable whole-home By Masha Zager ■ Broadband Properties coverage. After a long wait, rural telcos break ground on projects that many local economies are depending on for help. Building in the Concrete Jungle | 90 By Gordon Caverly ■ Mid-State Consultants Property of the Month A first-person report by an engineering consultant on his experience Brytan, Gainesville, Fla. | 20 using new microduct technology to lay fiber in hard-to-build areas. By Joe Bousquin ■ Contributing Editor, – Digital edition bonus section: Additional photographs, engineering drawings and video – Broadband Properties An open-access FTTH network provided by the local municipal utility, Gainesville Regional Utilities, is one of the nontraditional Broadband Apps aspects of this traditional neighborhood development. Who Put the TV in TV Everywhere? | 96 The Law By Amy Kan ■ Avail-TVN | 24 MDU Access in a Nonexclusive World Pay-TV providers have the home-court advantage when it comes to By Carl E. Kandutsch, J.D., Ph.D. delivering video. But they need to keep upgrading their services to Multifamily owners objected to the ban on exclusive access agree- stay ahead of alternative offerings. ments – but the new competitive order gives them some leverage they didn’t have before. Hosted Cloud Opportunities and the Smaller Telco Service Provider | 100 Community Broadband By Dr. Casimer DeCusatis ■ IBM and Bringing Fiber to Baltimore: Todd Bundy ■ ADVA Optical Networking One City’s Story | 28 The move to cloud computing is a don’t-miss opportunity for service By David Troy ■ BmoreFiber providers with government and enterprise customers. Providers With or without Google, Baltimore’s tech community is determined should move carefully, though – both the business and technology to bring FTTH to Baltimore. aspects of this new service may be outside their comfort zones.

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File: 103MHG143_OnePass_FullPg_Boadband_GTP.indd Job #: 103MHG143 Billing #: None File saved on: 7-6-2010 3:54 PM File printed on: 7-6-2010 3:54 PM

Live: 7” x 10” Trim: 7.875” x 10.75” Bleed: 8.125” x 11” Printed @: None Previous User: Chris Matthews

PA: Chris Matthews PRF: None AD: Glen CW: DaveP TRF: Cadyn PPM: None CD: DaveH AS: Rhonda

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Size ___ File format ___ Image resolution ___ Image rights ___ Colors (4C/PMS) ___ Spelling ___ Pagination ___ Overset text ___ Pasteboard clean ___ Unused colors deleted ___ 1101010010_THE_BANDWIDTH_HAWK_0101101011 A Misinformed Congress Tries to Cut Broadband Armed with flawed cost estimates from the National Broadband Plan and prodded by Republicans’ sudden interest in deficit cutting, Congress looks to chop broadband goals.

By Steven S. Ross ■ Broadband Properties

t’s time for a spirited debate on na- pass the average residence with fiber and posed to be looking for ways to deliver tional broadband goals, but the leave a drop. That’s $110 billion. Medicare and Medicaid services more Ilong-awaited National Broadband Of course, there are reasons to ad- efficiently.) And like any infrastructure Plan and other pressing matters seem to just this number upward. Though laying improvement, broadband stimulates eco- have sucked the air out of any argument. a mile of fiber cable can cost as little as nomic growth. No, we don’t know how Broadband equipment vendors, network $15,000 (aerial, good existing poles), it much, and although there’s pretty good designers and network providers can- can also cost $50,000 or more. Sometimes evidence that a little broadband helps, not do anything about BP’s oil disaster, much more. And there are residences on we’re not sure whether a lot of broadband Afghanistan or national health care, of unpaved roads and small islands. helps more. But I’m a broadband hawk. I course. But the elephant in the room is On the other hand, there are also rea- believe it does. the FCC’s $300 billion price tag. sons to adjust the number downward. In Instead, government is going the The author of the National Broad- urban areas, builders don’t have to put other way. The House Appropriations band Plan, Blair Levin, stuck to his guns fiber on every street. And the 94 percent Committee has proposed killing $600 at the Occam National User Group of U.S. residences passed by hybrid fiber- million – almost 10 percent – of the meeting last month, held just a few coax plant, most of which is DOCSIS funds targeted for broadband stimulus blocks from the White House. After I 3.0 ready, should be relatively inexpen- but not yet awarded to help pay for extra told him that my best estimate was $200 sive to upgrade (as tech journalist David costs of the Iraq and Afghanistan wars. billion to bring broadband to 95 percent Burstein points out). Yes, there would be The idea came from Max Baucus, a of the premises that didn’t have it, he problems for areas served only by satellite Democrat from rural Montana – a state admitted that there was a large “hockey video. And lots of cable plant is of very that would be badly hurt if rural broad- stick” curve in the “$300 billion for all poor quality. And yes, there would have band were cut. premises” estimate but said we were “on to be a lot of DOCSIS node splitting. But The FCC would relegate rural areas the same page” about the numbers. again, $300 billion? He also pointed out that either way, to 4 Mbps downstream and 1 Mbps up Congress was unlikely to authorize new THE UPGRADE PAYS FOR ITSELF – a near-term target within the capabil- money for broadband and that although Where would the money come from? If ity of LTE (4G) cellular and some exist- Universal Service Fund changes are government were run logically, the an- ing, obsolete copper plant. But as analyst definitely on the table, the money would swer would be easy. The private sector Craig Moffett points out (as quoted by be better spent educating people about could handle most of the expense, but Burstein), “If LTE networks are going to how to use lots of bandwidth and bring- the public sector would need to pony be usage-capped, then the last pretense ing broadband to low-income areas that up $50 to $70 billion over five to seven that LTE can be positioned as a sub- are not necessarily rural. This would years. That’s $10 billion a year. Savings stitute for terrestrial broadband would leave rural areas with a target of 4 Mbps to the government in smart-grid and tele- seem to be gone.” See www.bbpmag. downstream, 1 Mbps up. medicine applications alone more than com for video and more detail on Levin’s The FCC looked at only three states pays that bill. (The government is sup- arguments … and the Hawk’s. BBP in detail. As a whole, the country has about 2.6 million miles of paved road and 110 million residences. That’s an About the Author average of more than 40 residences per Write to the Hawk at [email protected]. mile, which translates to about $1,000 to

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Slug Version 3.0 ACQ31194_BBP_Magazine_M4r.indd rELEASE MacHD:Users:freelance4:Desktop:STAN:3.19.10:ACQ31194_BBP_Magazine_M4R.indd Saved at 3-19-2010 3:26 PM from NYC-E47991M by freelance4 Page # 1

Client Nazan Giasson Client/Business Nazan Giasson Printed At None LAyErS: text & logo, bkgd art, Crop Cubed, Slug Cubed gL# None Account Manager Eliza Ryan CC# None Sr. Creative Mgmt John Vetter FonTS: DIn Cond (Medium, Regular, Bold), DIn (Bold, Io# None Sr. Creative Director/Art Max Jerome Regular, Italic), Helvetica (Oblique) InkS: Cyan, Magenta, Yellow, Black Sr. Art Director Ricky Sethiadi Live 7" x 10" Trim 7.875" x 10.75" Art Director None IMAgES: ACQ31194_Broad_Trade_Ad_M4_FLAT. Bleed 8.125" x 11" Sr. Creative Director/Copy David Bradley tif (CMYK; 300 ppi; 100%), DTV3D_sat_box_logo_4_ Sr. Copywriter Michael Lander norule.ai (23.02%) Folded Size None Copywriter None notes and next Steps gutter None Proofreader Dave C. or Gary T. Panel Sizes None Broadband_Properties_Magazine_Ad Full_Page_ Studio Manager Bernie Middendorf Ad_7.875x10.75_4C Print Production Lauren Abrams Traffic Eliza Tam Legal None Photo Editor None  retouching:  comp  key art  art to size  modify existing  output new laser upload to: return to:  changes as marked  pdf:  low res  x1a  no slug  BrandMuscle  traffic  make mechanical  proof (GRACoL)  Lorex  proofreading

To Do: To  corrections/actions needed:  make comp  other: due by: Provider Perspective Give ’Em ‘Bags Fly Free’ Passion Inspiring your team with enthusiasm about your company helps them communicate that enthusiasm to the customer.

By Bryan Rader ■ Bandwidth Consulting LLC

e talk all the time about focus- sands of miles to meet with and get to drives repeat business among his cus- ing on end users by excelling know many different cable operators. Ev- tomers. He must be generating a lot of Wat what they demand: quick ery site visit begins in a conference room passion among his crew to get the level installations, good value for service, with the CEO selling me on his team’s of customer care he demands. depth of choices, broadband speed. passion. He usually starts with something Does this work for PCOs? Abso- But to satisfy subscribers in a mean- like, “We empower the employee to do lutely. When I meet with enthusiastic ingful way, we need passionate associ- what it takes to satisfy our customer...” service techs who wear their passion on ates who bring energy and enthusiasm to their sleeve, I can see they’re willing to what do you see in the field? their roles. Think of Southwest Airlines go the extra mile. They check in twice I prefer to assess passion out in the field. when it was the only airline in the indus- with the on-site manager to be sure ev- I like to drive around with one of the try to maintain the “bags fly free” policy. erything is OK. They pass out flyers for Do you remember the ad in which guys marketing reps. I like to sit in on the ser- launch campaigns and stay late for on- on the tarmac lifted their shirts to show vice techs’ staff meeting or spend a few site promotional events. the words painted on their chests? Those minutes with the guys in the warehouse This type of passion gets you more weren’t Hollywood actors. They were or a customer service rep in the call cen- customers, more loyalty, and more com- real Southwest employees! ter. That’s where I find (or fail to find) What if your service techs had the the real passion – among the associates. munities to serve. same enthusiasm about your company? Several years after founding Media- As a leader, you can’t create this kind (Maybe they do.) Wouldn’t it be great if Works, I knew we had created passion of passion without having a genuine in- they flashed a “Next Day Installs” sign and enthusiasm when I listened in on a terest in the goodwill of your associates. or an “Upgrade for Free” slogan? Tech Ops call and heard the guys talk- If you treat them like contractors (as As private cable operators (PCOs), ing about ordering T-shirts, sweatshirts many operators seem to do), you’ll get we need this kind of excitement among and hats with the company logo embla- piecemeal, shortsighted work: “Ma’am, our staff members to deliver passion- zoned on them. When associates “own I get paid to do the install, not help you ate service to customers. Do you really the brand,” you know you’re satisfying load new software on your computer.” think our competitors are delivering your team. Excuse me, sir, you get paid to grow passionate, top-level service? Have you Ever walk into an Apple store? Im- the company. But without passion, you seen their recent customer satisfaction mediate passion. won’t be able to do it. scores? I don’t think so. Carnival Cruise Lines has the same Think about your team. Are they So, how do we do it? goal. Micky Arison, the chairman of passionate about you, your brand, your In his new book, “Common Pur- the company, pushes his team to “create mission? Are they standing on the tar- pose,” Joel Kurtzman argues that it’s up brilliant experiences for people who go mac (or at your headend), enthusiasti- to leadership to create this passion. He on vacation once a year.” He spends a lot cally pushing your company? When you writes, “Great leaders motivate people by of time building his associates’ enthusi- get them to that level, your passion me- building a sense of inclusiveness, which asm and confidence in his brand, which ter will point straight to success. BBP is how they connect with and become accepted by the group.” His argument is that the leader About the Author should create a common purpose for the Bryan Rader is CEO of Bandwidth Consulting LLC, which he founded in 2007 to organization that, in turn, will drive ex- assist providers with their performance in the multifamily market. Prior to starting cellence and satisfy its customer base. Bandwidth Consulting, he founded and ran private cable operator MediaWorks for Over the years, I have spent a lot of 10 years. You can reach Bryan at [email protected] or at 636-536-0011. time with cable operators’ management Learn more at www.bandwidthconsultingllc.com. teams. I have flown hundreds of thou-

8 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 BROADBAND YOU CAN Build On Owners Corner The Future of Cable TV: Part 1 Reports of cable TV’s death have been grossly exaggerated.

By Chris Acker ■ Forest City Enterprises Inc. and Henry Pye ■ RealPage

veryone knows that traditional product leader. “We seem to have an al- has grown exponentially in amount cable TV is dead – or at least on most insatiable appetite for media, with and quality over the past few years, Elife support – and speedy Internet online and mobile programming only free commercial programming online access and online content will soon rule adding to it.” At this stage of its evo- is increasingly embedded with commer- the day. Residents will slowly but surely lution, online programming could be cial breaks and offers no ability to fast- retire their cable TV subscriptions, just as considered an adjunct to rather than a forward though them. Moreover, the they did their newspaper subscriptions, replacement of linear programming. days of free commercial programming and opt for over-the-top video. Phone Admittedly, the supremacy of net- and other quality content appear to be and cable companies will have nothing work television and traditional linear numbered because Web advertising gen- left to sell but big, high-speed Internet television programming is on the wane. erates less revenue than cable television pipes to feed an unquenchable appetite Expanded basic programming is disap- advertising. for online media. (Despite their intrinsic pearing from most providers’ lineups. Les Moonves, CEO of CBS, recently differences, all subscription video services However, the proliferation of high- said he was spurning the online video provided by cable companies, phone definition channels, digital video re- service Hulu because “I’m only getting companies and direct broadcast satellite corders and video on demand is trans- pennies online compared to the dol- providers are lumped into a single cat- forming cable TV. Comcast recently lars I’m getting at the networks.” Thus, egory for this series of articles.) announced it will soon boast more than many believe that Hulu and similar sites However, this story has a few critical 11,000 VoD titles in some markets. The will soon begin to charge for the major- flaws. First, the consumption of cable release of more day-and-date titles (mov- ity of their content. TV video continues to increase. Second, ies available simultaneously with DVD When that occurs, the value proposi- cable TV, like high-speed Internet ac- or even theatrical release) will further tion for consumers will change dramati- cess, is evolving. Third, quality online drive demand for VoD. cally as these sites effectively become content is becoming expensive. premium over-the-top video services. Clearly, there has been a tremendous THE PROMISE OF IPTV Just compare the cost of replicating your growth in the quantity and quality of, Advanced set-top boxes and the gradual favorite television programming for a and the demand for, online content. move to IP will only increase cable TV’s month from iTunes with your average There is no doubt that IP communica- array of services and its flexibility. AT&T’s cable TV bill. tions and content are invading every all-IP U-verse video service is beginning High-speed Internet access and on- aspect of our lives. As Tamar Lewin to demonstrate the long-awaited prom- line content will continue to grow in recently wrote in The New York Times, ise of IP television. RF video providers, ways few can imagine. However, con- “If your kids are awake, they’re probably including Verizon and numerous cable trary to popular belief, that growth will online.” companies, already use IP for such video not necessarily devalue cable TV. For However, the time spent viewing services as VoD; Verizon has openly dis- the foreseeable future, we will likely see television continues to increase, and rel- cussed moving toward complete IP deliv- both services flourish and evolve. Even- atively little online time is spent viewing ery, and rumors about similar plans by tually, they will converge – and when traditional linear television program- cable companies abound. they do, we doubt you will be able to tell ming. According to the most recent Even though online video content the difference between the two. BBP Nielsen Three Screen Report, Americans watch a disturbing 35 hours of TV each week while using online video mainly to About the Authors catch up on missed shows. Owners Corner is written by Henry Pye and industry peers. Henry is vice president “It seems that, for the foreseeable fu- of Velocity Advisory Services for RealPage (www.realpage.com). He can be reached at ture at least, America’s love affair with [email protected]. Chris Acker is director, Building Technology Services Group the TV will continue unabashed,” says at Forest City Enterprises Inc. He can be reached at [email protected]. Matt O’Grady, Nielsen Company media

10 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 Walker and Associates is uniquely positioned to assist you in your broadband projects. Our capabilities range from RUS/ RDUP approved products to national certiﬁ cations. Walker has the products, solutions, experience and expertise that can provide you the greatest opportunities as you extend your customer reach.

BBP July 2010 Issue Ad.indd 1 7/2/2010 3:21:21 PM Introducing the Metrics Group This new online discussion group will help shape the future of next-generation service delivery in multifamily housing. Owners, service providers and others are welcome to join.

By David Daugherty ■ Korcett Holdings Inc.

n April, at the Broadband Proper- of customization and control by end between developers and service providers ties Summit, we introduced an ex- users. In other words, Internet services might be based on performance – if only Itension of this column in the form cannot be delivered by simply building they could agree how to measure it. of a panel discussion. The discussion of pipes; future Internet solutions must in- The Metrics Group will include ser- performance metrics is evolving quickly. clude active human support and prob- vice providers and developers that de- However, if we hope to do more than lem resolution. Equally important, and mand superior Internet performance and talk about issues, developers and service complementary, is the ability to capture will focus on working together to meet providers need a much better under- and reuse experience; we don’t want to the demands of residents. One of the first standing of underlying business drivers. constantly reinvent the wheel. topics this group will take up is the need Many developers do not understand A developer cannot ensure that a ser- for performance metrics associated with what is required to deliver highly stable, vice provider can achieve certain stan- a recent mandate from the Higher Edu- reliable Internet services. Service provid- dards of performance unless it can spec- cation Opportunity Act. On June 4, the ers, on the other hand, do not typically ify how the network will be designed Department of Education issued a letter understand what developers lose when and managed. Without such standards, to remind institutions of their responsi- Internet services fail to meet minimum developers can never be sure exactly how bility to combat unauthorized distribu- standards of performance. The objec- services will be delivered, regardless of tion of copyrighted material through col- tive of the panel discussion was to open any assurances from the service pro- lege networks. These provisions, which a dialogue between developers and ser- vider. The lack of standards makes the took effect July 1, require colleges and vice providers and explore a vernacular process of soliciting competitive bids for universities to discourage peer-to-peer of performance using business terms. Internet services nearly impossible. file sharing and illegal downloading. Now, we hope to continue this dialogue Service providers, on the other hand, The letter outlines functional require- via a Metrics Group on LinkedIn.com cannot be expected to deliver superior ments and reporting that colleges and to facilitate a common understanding performance at commodity prices. In universities must implement to continue of how we, as an industry, should build receiving federal funding. Given the in- and manage Internet services. many cases, service providers are forced The disconnect between service pro- into competitive bidding situations based consistent manner in which campus IT viders and developers arises from the fact entirely on pricing because there are no departments provide most of these func- that Internet performance discussions standard metrics for comparison. This tions today, there is clearly a need for in- have been largely technical and there- forces service providers to use the least dustry dialogue. The Metrics Group will fore the province of service providers. costly equipment and support practices work on compliance reporting processes As developers have come to understand to generate the target return, invariably and formats for measures such as recidi- the correlation between sustained occu- leading to lower performance. Service vism rates and reductions in the number pancy and performance of the Internet providers often fail to understand that of infringement notices. amenity, their level of frustration with many developers would likely pay more In the next issue, we will resume service providers has risen, and they have for reliable services. This suggests that a our review of the network deployment increasingly relied on legal instruments mutually acceptable business relationship process. BBP to control service providers’ behavior.

Framing the Debate About the Author A consensus is forming within the Inter- David Daugherty is the founder and CEO of Korcett Holdings. Korcett Holdings is net service industry that next-generation dedicated to the development and deployment of next-generation service solutions. Internet services must include real-time To join the Metrics Group, contact Dave at [email protected]. management and a much greater level

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1.800.235.3423 www.AFLtele.com BroadbandBroadband StimulusStimulus ProjectsProjects GetGet UnderUnder WayWay ARRA-funded broadband projects promise to not only provide short-term jobs but also lay the groundwork for a stronger economy in the future.

By Masha Zager ■ Broadband Properties

his edition of the fiber deployment NTIA is funding fiber-to-the-home projects by roundup focuses on the broad- non-telco deployers: a municipality, a countywide Tband stimulus program, which is funding a significant portion of FTTH utility district and a cable company. projects in the United States as the FiOS buildout draws to a close. providing high-speed broadband ser- • NTIA made a large fiber-to-the- The End of Round 1: vices to a planned housing, shopping, home award to Allegiance Com- Awards for FTTH Projects and industrial park in the area. munications, a cable provider based NTIA: The National Telecommunica- • The Public Utility District (PUD) in Oklahoma. Allegiance will receive tions and Information Administration of Pend Oreille County was awarded $28.6 million to deploy more than (NTIA) of the Department of Com- a $27.2 million grant, which it sup- 680 miles of fiber in 35 communi- merce has primarily funded connectiv- plemented with $6.8 million, to bring ties, offering broadband speeds of up ity for the middle mile and for commu- high-speed, affordable broadband to 20 Mbps downstream and 4 Mbps nity anchor institutions. However, at the to underserved areas of Pend Oreille upstream to 12,700 households and 230 businesses in Arkansas, Kansas, end of Round 1, the agency announced County in northeastern Washington. Oklahoma and Texas. The project awards to several projects with FTTH The proposed fiber-to-the-premises will connect 16 city halls, 12 police components. BBP reported on one of network will offer broadband access them, Urbana-Champaign Big Broad- stations, 16 fire stations, 11 libraries, of 1 Mbps to 1 Gbps to as many as 16 schools and a hospital. band, in the March/April issue. Three 3,200 households, 360 businesses more were also announced: The expected outcomes: Public- and 24 community anchor institu- safety agencies will improve their • The city of Williamstown, Ky., tions. The PUD will provide whole- storm warning systems and first- received a $535,000 grant, which sale bandwidth from 10 Mbps up to 1 responder efforts. Medical clinics it supplemented with $134,000 in Gbps to retail service providers. and rescue squads will transmit pa- matching funds, to deploy a fiber- The PUD currently operates tient medical records to specialists to-the-home network to unserved 125 miles of fiber optic backbone at urban hospitals. Twenty-three of and underserved communities out- from Spokane to near the Canadian the 35 communities will get their side its existing network in north- border and has made excess system first-ever wireline broadband. Proj- ern Kentucky. (The city currently capacity available to the rural com- ect partners include ACRS 2000 operates a hybrid fiber-coax (HFC) munities of Pend Oreille County. It Corp., All American Cable Services, network within Williamstown.) The also provides advanced network ser- CommScope, Enablence and NCO- project will connect three municipal vices to anchor institutions. It tested Corporation LLC. organizations – Corinth City Hall, a small pilot FTTH project several RUS: As its final award for Round 1, the Corinth Water District and the years ago. the Rural Utilities Service (RUS) of the Corinth Volunteer Fire Department – free of charge. In addition, about 680 households and 20 businesses About the Author will receive Internet access of up to Masha Zager is the editor of Broadband Properties. You can reach her at masha@ 10 Mbps. The project also proposes to broadbandproperties.com. stimulate economic development by

14 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 Department of Agriculture announced Of the 27 organizations in this group • BEK Communications (North Da- $22 million in loans and grants to Res- awarded funds for FTTH projects, 26 kota ILEC; GPON, active Ethernet) ervation Telephone Cooperative in are incumbent local providers (some are • Dakota Central Telecom (North Parshall, N.D. The company will bring extending their networks beyond their Dakota ILEC; GPON) broadband to the Fort Berthold Indian incumbent service areas) and one, Reeds- • Northeast Louisiana Telephone Reservation in western North Dakota burg Utility Commission, is a municipal Company (Louisiana ILEC; active and eastern Montana. In addition to provider. At least 21 of the 27 have previ- Ethernet) serving homes, businesses, schools and ously built FTTH networks. (See list.) • Halstad Telephone Company (see libraries, the project will connect tribal box) (Minnesota ILEC; GPON and government facilities that provide child Projects Starting Up active Ethernet). support, education assistance, employ- As the companies that were awarded ment assistance, health care and public stimulus funds last winter complete All these telcos intend to deliver IPTV safety services on the reservation. Pov- their planning and federal paperwork, video services along with data and voice. erty rates in the area are as high as 28 they have begun to announce vendor se- BEK and Halstad will use Cisco IPTV percent, and 40 percent of the work lections and other project details. Some middleware, Dakota Central will use force is unemployed. have even broken ground on their proj- middleware from Nokia Siemens Net- ects – in at least one case, by spending works and Reservation Telephone will First Announcements their own funds first while they wait for use Microsoft Mediaroom middleware. From Round 2 federal funds to come through. The first batch of awards from the stim- Rural Telephone Selects Calix announced that it would sup- ulus program’s second round was an- Occam Technology ply GPON and VDSL2 electronics for nounced on July 2. All the last-mile proj- One of the largest stimulus awards for the Reservation Telephone Cooperative ects in this group were funded by RUS, fiber to the home went to Rural Tele- project described above. In addition, Ca- which continues to focus on loan/grant phone, a Kansas incumbent that has been lix will supply equipment for projects by combinations for access networks. Nearly an FTTH pioneer for a decade. With the all these last-mile projects were based en- • Smithville (Indiana ILEC; GPON, help of prior RUS loans, Rural Tel built tirely or primarily on FTTH technology. active Ethernet) state-of-the-art infrastructure within

July 2010 | www.broadbandproperties.com | BROADBAND PROPERTIES | 15 Fiber-to-the-Home Projects Funded in Round 2 of the Broadband Stimulus Program Provider State RUS Grants Estimated Number of Previous and Loans Subscribers FTTH? (millions)* Northern Arkansas Telephone Company AR $3.7 2,000 residents, 70 businesses, 10 x community institutions San Carlos Apache Telecommunications AZ $10.5 6,000 residents, 20 businesses, 50 x community institutions Nunn Telephone Company CO $5.2 1,000 residents, 200 businesses x Darien Telephone Company GA $.4 60 residents, 10 businesses, 10 x community institutions Wilkes Telephone & Electric Co. GA $48.1 20,300 residents, 802 businesses, 58 x community institutions Farmers Telephone Company of Riceville, Iowa IA $18.7 8,500 residents, 148 businesses, 22 (OmniTel) community institutions Grand River Mutual Telephone Corporation (three IA $40.6 11,200 residents, 900 businesses, 48 x separate awards) community institutions Ellsworth Cooperative Telephone Association IA $5.3 1,300 residents, 305 businesses, 8 community institutions Breda Telephone Corporation IA $2.6 1,600 residents, 77 businesses, 3 x community institutions Shawnee Telephone Company IL $7.4 3,100 residents, 438 businesses, 35 x community institutions H & B Communications KS $6.6 2,000 residents, 91 businesses, 23 x community institutions J.B.N. Telephone Company KS $3.3 1,100 residents, 29 businesses, 21 community institutions South Central Wireless (SCTelcom) KS $1.1 800 residents, 41 businesses, 10 x community institutions Thacker-Grigsby Telephone Company KY $7.4 3,000 residents, 60 businesses, 34 x community institutions Federated Telephone Cooperative MN $1.3 400 residents, 7 businesses, 1 x community institution Northeast Missouri Rural Telephone Company MO $7.2 2,500 residents, 49 businesses, 20 x community institutions Project Telephone Company MT $15.5 All premises on the Crow Reservation (about 1,700) Skyline Telephone/SkyBest Communications NC $29 1,750 residents, 600 businesses, 100 x community institutions Consolidated Enterprises ND $11.6 3,500 residents, 200 businesses x SRT Communications ND $4.4 1,000 residents, 2 businesses, 118 x community institutions Pine Telephone Company OK $30.2 14,000 residents, 500 businesses, 80 community institutions TrioTel Communications SD $12.3 4,000 residents, 1,000 businesses, x 100 community institutions Venture Communications Cooperative SD $5.2 2,000 residents, dozens of x businesses and community institutions Twin Lakes Telephone Cooperative Corporation TN $32.2 10,000 residents, hundreds of x businesses and community institutions Marquette-Adams Telephone WI $20 Unserved rural areas outside the x Cooperative company’s ILEC area Reedsburg Utility Commission WI $5.2 6,000 residents, 144 businesses, 12 x community institutions Hardy Telecommunications WV $31.6 14,000 residents, 200 businesses, 100 community institutions * Some projects will combine federal grants and loans with funding from other sources, including internal funds.

16 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 Deployer Spotlight

States with deployments referenced in this article

Alaska

and beyond its traditional service area. territory, nine communities and their mostly have HFC or fixed-wireless in- In January, the company was awarded surrounding areas in its existing CLEC frastructure.) The fiber-to-the-home $101 million in loans and grants to build territory and two entirely new CLEC areas will get triple-play services with broadband networks in additional un- communities where Rural Tel has not 100 Mbps Internet access, while the served areas of western Kansas, connect- previously operated. The ILEC ex- WiMAX areas will have 6 Mbps Inter- ing about 23,000 new customers and 335 changes and one CLEC community will net service and no video service. anchor institutions, including universi- be completely overbuilt with fiber to the Because of Rural Tel’s long history ties, hospitals and public-safety agencies. home; the other CLEC communities with the RUS – it has successfully ex- Rural Tel recently announced that will get FTTH within city limits and ecuted 32 RUS projects over half a cen- it would use FTTH equipment from WiMAX in the surrounding rural ar- tury – and because the project timeline is Occam Networks for most of the build. eas. (The areas that are being upgraded tight, Sevier began work even before the According to Juan Vela, director of solutions marketing and strategy for Occam, Rural Tel was one of Occam’s Vendor Spotlight earliest customers and worked closely ACRS 2000 Corp...... www.acrsokc.com with Occam on the design of its active All American Cable Services ...... www.allamericancable.com Ethernet and GPON blades. (A number Calix...... www.calix.com of other Occam customers also received Cisco Systems...... www.cisco.com stimulus funding, and Vela says Occam CommScope...... www.commscope.com equipment is being considered for sev- Enablence...... www.enablence.com eral of those projects.) Microsoft...... www.microsoft.com NCO-Corporation...... www.nco-corp.com Larry Sevier, general manager of Nokia Siemens Networks...... www.nokiasiemensnetworks.com Rural Tel, says the new project includes Occam Networks ...... www.occamnetworks.com 10 exchanges in the company’s ILEC

July 2010 | www.broadbandproperties.com | BROADBAND PROPERTIES | 17 High-Tech Farming in the Red River Valley, Courtesy of FTTH The cooperative Halstad Telephone Company (HTC) is Maroney says. “Accessing the Internet has been really based in the Red River Valley made famous by the folk tough for them. So much of schoolwork … is moving to song. Until a decade ago, HTC served five small Minne- the Internet. Rural students are almost disadvantaged sota towns and a township; in 2000, when the city of Hills- compared to those in town because there’s no broad- boro, N.D., petitioned the company to extend its broadband service out there.” band service, it launched a competitive subsidiary across the Red River. “They gave us a terrific signup rate,” says Minnesota: P2P in Town, CEO Tom Maroney. In 2009, Hillsboro subscribers became GPON and P2P on the Farm members of the cooperative, not just its customers. In its Minnesota territory, which Maroney describes as un- In the first round of the broadband stimulus program, derserved (that is, with broadband speeds of less than 3 RUS awarded $11.7 million to Halstad Telephone for three Mbps), HTC will upgrade its networks using both active projects that will upgrade its broadband network to 100 Ethernet and GPON. The towns will get active Ethernet Mbps capability and extend it deeper into rural areas. and rural areas will get mainly PON, with some active Eth- Recently, HTC announced that Calix would be its major ernet. “We had some fiber deployed [in the rural areas], so technology partner for these projects. Maroney sums we’ll reuse that,” Maroney says. “We’re doing everything up the overall plan by saying that he and Mark Forseth, the most economical way we can find. Because of the low density of people per mile, we’ll have a lot of capacity on HTC’s operations manager, “look at this award as a stra- the system – we’re not feeling that we’re shorting anyone tegic investment opportunity for both our network and on anything. Most of the splitters will be 1:12 or 1:8. our communities, and believe that moving forward with “Calix has nice equipment [ONTs] that can do active deep fiber will give us the flexibility and capacity to stay Ethernet or GPON – the equipment at the houses can ahead of emerging service requirements while making go either way and will switch automatically, so that sets our own network substantially more efficient.” you up well for the future. In the future, we might make Hillsboro: VDSL2 in Town, everything point to point. We envision large broadband P2P on the Farm pipes in the future – that’s what it’s going to be.” In Hillsboro, because the copper infrastructure is of re- Weather considerations loomed large in HTC’s deci- cent vintage, HTC can attain 150 Mbps per household sion to minimize the number of subscribers per fiber. Ma- by upgrading to VDSL2. “We chose not to overbuild it roney says, “We’re in a flooding area, so we don’t want sin- with all new fiber because the copper is in good shape,” gle points of failure to take out a lot of people. … We had Maroney says. “We’re adding new cabinets and building fiber to new nodes. We shortened the length [of the local loops] so that all the premises are within 2,000 feet of a node. The shorter sections are big enough to extend later to FTTH. We already had triple play there, and we’ll continue offering that.” In locations outside Hillsboro, HTC will deploy fiber to the home. One of HTC’s priorities is to extend its network into the unserved rural areas surrounding Hillsboro – an ex- tension that Hillsboro customers have requested since they became cooperative members. “The grant program really made the difference,” Maroney says. “It’s tough at 50 percent [grant as a percentage of project costs], but I can get it done.” In this rural area outside Hillsboro, HTC will use 1 Gbps-capable active Ethernet technology to reach about 400 premises – not only residences but small businesses, grain elevators and farms. Maroney explains, “The cost wasn’t much different from PON, and it’s better for the customer – better to keep everything separate. If there’s an outage, only one person goes down because there’s a dedicated fiber per customer.” Rural Hillsboro residents are excited about the project,

18 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 issues a couple of years ago during a flood – first we got the water and then the temperature dropped to 10 below Calix Equipment Used by HTC zero. We had a sheet of ice, and if there was a pedestal or • E7 Ethernet Service Access Platform (ESAP) de- a cabinet, when the ice moved, it went with it.” livering both active Ethernet and GPON services Demand for Bandwidth and leveraging a 10 Gbps Ethernet ring protec- In the towns, Maroney sees a burgeoning demand for tion switching (ERPS) ring bandwidth: “I have a 13-year-old boy with a Nintendo • 711GX optical network terminals terminating Wii – do I need to tell you any more?” In addition to on- both active Ethernet and GPON for residential line gaming, he says, HTC’s residential customers are applications and a mix of the 760GX family of very interested in over-the-top video. ONTs to deliver services to businesses, MDUs Telecommuters, too, will appreciate the increased and cellular towers for mobile backhaul bandwidth. Maroney explains, “We are bedroom communities for Fargo and Moorehead. Hillsboro is espe- • E5-120 Ethernet service platforms providing cially suited to couples where one works in Fargo and VDSL2 and SIP voice services one works in Grand Forks. It’s right on Interstate 29, just • Calix Management System to manage all plat- a cup of coffee away. ... It makes the area more attrac- forms, products and services tive as a bedroom community.” In these communities, HTC will deliver advanced services, such as IPTV and SIP voice calls. work. All that is starting to tax the system, and demand will only grow.” Fiber on the farm The new network may attract new businesses. Ma- HTC will also provide fiber-fed mobile backhaul leverag- roney says, “I saw an RFP for a business looking to relocate; ing T1s, pseudowire and Ethernet, and it will deliver a they’re looking for a broadband pipe and Ethernet capa- variety of data services to businesses. bilities. Industries looking to move out of the city need to “This will be good for them, and for the whole farm- know they can get what they need to be connected. Be- ing community,” Maroney says. Local farmers are tech- ing a co-op – we’ve been in business since 1904 – we’re nology-savvy, using precision-farming methods with not planning on going anywhere. Our whole mentality is, the help of tractors that automate every task “except we want customers to have the best. We work for them.” for turning around at the end of a row. The tractors are HTC plans to wind up the project in two years, as re- autosteered, the farmers are on wireless running their quired by the broadband stimulus program. “Everyone’s John Deere GPS, uploading data to the crop manage- working very hard to make this a giant success,” Maroney ment program over broadband. … They take that to the says. “The construction season here is anywhere from fertilizer company to say, ‘Hit these spots a little harder, four to six months, depending on freezes and thaws, so and these you don’t need to.’ They have graphic maps we make hay while the sun shines. We’re ordering equip- with multiple colors showing the spots that need to be ment, doing everything we dare do – we’re just signing treated intensely, which you can’t access on a dial-up the last paperwork. Everything’s coming together per- connection. If you have a 160-acre field, it’s literally plot- fectly for us. … I’m real pleased the way all the hard work ted every inch. … If the coordinates aren’t right, it won’t has paid off.” funding came through. “We have a lot exchanges and needed to completely re- some even moved from other locations of confidence and faith in RUS,” he says. build all of them. That was a $70 million because they would be able to telecom- “We weren’t going to wait until we had project in two and a half years, with two mute – and businesses moved into the the documents and the funds released – engineering firms and three outside-plant area, expanded their operations or just we’ve got three years from the date in our contractors. So we knew we could do it.” canceled their plans to move away. note to get the money drawn down. … He adds, “When we get the money flow- Residents are eager for the new net- “We hired three engineering firms ing, it will make us feel a lot better.” works to be installed. Consumers are three months ago and split the project Sevier expects FTTH to put these stopping the installation trucks to ask among them. We’ll have five construction communities on “a level playing field” when their neighborhoods will be con- contractors when we get them all going, with larger cities. Rural Tel’s earlier fiber nected and even inviting the techs in to plus our own construction crew. … We buildouts certainly created economic dinner. “Everyone’s extremely excited,” actually did a project not quite this large growth, he says; residents were able to Sevier says. “It’s created a buzz around in 2006, when we acquired 10 Sprint work from home for remote employers – all these communities.” BBP

July 2010 | www.broadbandproperties.com | BROADBAND PROPERTIES | 19 Brytan, Gainesville, Fla.

By Joe Bousquin ■ Contributing Editor, Broadband Properties

This month, we showcase Brytan, a 700-unit traditional neighborhood development with some very nontraditional features: sustainable design, live/work units and high-speed Internet service delivered over fiber to the premises. Our thanks to Brice Development’s David Miller and Sara Sommerfield and Gainesville Regional Utilities’ Tammy Snyder for their assistance in preparing this feature.

Where the Broadband moved in during 2009, and still offer which is Gainesville’s municipal utility, Flows Like Water enough capacity to keep up in the fu- also supplies gas, electricity and water to When developer David Miller, president ture. Incumbent service providers told area residents.) At completion, Brytan’s of Brice Business Group, started plan- him they wouldn’t be ready to roll out network, branded as Brytlink, will have ning Brytan, a 700-unit, mixed-use, an all-fiber network for at least several more than 700 drops to single-family traditional neighborhood development years, but he had homes to sell now. and apartment homes and will also serve (TND) in Gainesville, Fla., he knew he “In my world, being connected to the the TND’s businesses. was in for the long haul. The project’s Internet is now a necessary utility, just “As the municipal utility in Gaines- size and scope, which includes 300,000 like water or sewer, and we need to build ville, we want fiber in our community square feet of retail and commercial our infrastructure to reflect that,” Miller and we want to advance the technology,” space, dictated a multiyear, multiphased says. “Fiber is the only way to get there.” says Tammy Snyder, GRU’s network project, and the timing also guaranteed Through a partnership with Gaines- operations center supervisor. “When the a lengthy process. Miller began break- ville Regional Utilities (GRU), Brytan’s Brice Group approached us, we recog- ing ground in late 2006 and early 2007, first residents and the community’s nized this as an excellent opportunity to as the real estate industry headed into privately operated day care center are do that.” the Great Recession. connected to a 10 Gbps-capable active Now, through a bulk agreement “With just the size of this thing and Ethernet fiber optic network. (GRU, between Brice and GRU, residents au- this environment, we’re looking at five to 10 years for general buildout,” Miller says. “This is still just the beginning of a About the Author relatively large project.” Joe Bousquin is a contributing editor to Broadband Properties and a journalist with With a decade-long timeline, he more than 15 years’ experience writing about finance, real estate and technology. You needed a data network that would serve can reach him at [email protected]. the needs of Brytan’s first residents, who

20 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 the future, to residents who increasingly want to work, shop or do anything else from home. Though he hopes to bring in an additional triple-play provider for residents who prefer to subscribe to services through a traditional provider, the upside of Brytlink is apparent. “Our residents now get this enhanced service for a very reasonable price,” Miller says. “It just makes sense.”

Vital Stats Property Description: Brytan is a 150- acre, mixed-use TND in Gaines- ville, Fla., that includes single-family homes, live/work units, townhomes, apartments, offices, and shopping and dining amid tree-lined streets. On the cutting edge of sustainable tomatically receive a 6 Mbps data feed With its 10 Gbps capability, Brytlink design and technology, Brytan offers when they move into their new homes. has plenty of bandwidth for the future. third-party-certified green homes Upgrades to 10 Mbps and 50 Mbps will Because GRU agreed that it would be and fiber-to-the-home technology be offered soon, and IP-enabled security, an open-access network, residents will through Brytlink, its own fiber optic utility management and remote moni- be able to contract with third-party network. See Brytan.com for more toring are already available as optional video, data and telephone providers on information. services. the system. GRU decided to open the Greenfield or retrofit? Greenfield Because GRU has a guaranteed 100 network because it was convinced that Number of units: 700 residential units percent take rate from the community, bandwidth was becoming the essential with a mix of detached, attached and the basic service, when broken out residential service. multifamily, plus 300,000 square from other homeowner fees, costs just “We feel that he who has the pipe feet of commercial and office space. $15 dollars per month. That bargain- owns the customer,” Snyder says. “Tra- In the current phase, the first nine basement price is possible because Brice ditional video as we know it is quickly homes and a 9,500-square-foot day paid for the conduit and because GRU going away. I’ve got Netflix on my Wii, care center are complete, though the installs drop fiber only as each home and we already have a number of cus- communications infrastructure and comes online, splicing the fiber at pull tomers who take Vonage over traditional network were designed to be easily boxes that are placed at strategic junc- phone service.” expandable as future homes come tures throughout the community. For Miller, the decision came down to being able to sell homes today, and in online. “One of the challenges we had when we first started was the cost of putting the conduit in the ground,” Snyder says. “But because Brice took care of that, and Property of the Month Highlights: with the bulk agreement limiting our Brytan risk, we really saw this as a win-win.” GRU was far from a newcomer to • Traditional neighborhood development includes single-family the fiber world. It pulled its own fiber for homes, live/work units, townhomes, apartments, offices and telephony at a remote, coal-fired power shopping. plant in 1997, a move that eventually • Open-access FTTH network is deployed by municipal provider led to the development of Gator.Net, Gainesville Regional Utilities through conduit built by developer. GRU’s residential Internet service pro- • Bulk agreement for 6 Mbps Internet access is included in home vider. Gator.Net already reaches more than 4,500 apartment units in Gaines- owner association dues. ville, offering 10 Mbps service for just • Residents can obtain additional services from other providers. $19.95 per month. GRU also provides fi- • IP network is used for security, energy monitoring and home ber connections to many of Gainesville’s controls. businesses.

July 2010 | www.broadbandproperties.com | BROADBAND PROPERTIES | 21 What is the FTTH technology? Active Ethernet What type of gear is used? Cisco switches and ReadyLinks ONTs How did you deal with wiring and plug access within the units? As this is a greenfield project, the Brice Group worked with industry experts to develop a plan for structured wiring that could be installed as the homes were constructed. All structured wiring uses a home-run configuration. Brice and GRU hosted a structured-wiring workshop with local vendors to ensure that feeds were properly installed and that design specs were consistently met. The structured-wiring design meets existing demands, but it was designed and built with flexibility for the future, including splicing and pull boxes at various locations throughout the community for easy access and expansion of the network. Have you provided wireless access within units? We did not provide wireless in Services are distributed within each unit from a the units; however, if residents want The optical network terminal is placed in the customer-premises cabinet placed in a closet. wireless, GRU works with them to garage of each residential unit. set it up. We plan to create several Building style: Buildings of up to four sto- Wi-Fi hotspots in the town center, Are there technology amenities, such as free ries are planned for the town center parks, and so forth at a later date. wireless in common areas or entertainment systems in common rooms? We area. Most will have retail or office How much square footage did you have to space on the first floor and residential plan to create free wireless in some dedicate to the network inside build- or office space on the upper floors. parks and in the town center. ings? Could closets be shared with other Time to deploy? Project buildout is an- utilities, or did you need to create a Are there IP systems for managing the ticipated to take five to 10 years. dedicated maintenance space? Closet property, such as sprinklers and power management? We do not currently Date services started being delivered: April space is not an issue, as this is truly use the network to manage any ame- 2008 an FTTH deployment. Cisco Eth- ernet switches are maintained in an nities, but we have the capability to Technology outdoor cabinet, which feeds a dedi- do so in the future. How does fiber get to the community? The cated fiber drop to the side of the Are other IP services available? The struc- utility brings the fiber via an over- home that connects to the ONT. tured-wiring system in the homes is head path to the property’s edge. used for security, utility management Services How is fiber distributed within the commu- and remote monitoring. We cur- nity? The fiber to the property enters Does the community have triple-play rently use systems such as Control4 a cabinet that contains Cisco Eth- services? and GE’s EnviroMonitor Dashboard ernet switches. The fiber then runs Tammy Snyder: No. From GRU’s per- to monitor and manage utilities. through an underground conduit spective, owning the data pipe is the Do residents have a choice of service pro- system, terminating at a ReadyLinks most important aspect of the net- viders? Because GRU designed this RHINO optical network terminal work. Residents are free to contract as an open network, residents have (ONT). For single-family homes, the with third-party video and telephone a choice of providers and can sub- ONT is installed in the garage, with providers if they wish or to consume scribe to Cox Cable or BellSouth for home-run structured wiring leading video and telephony directly over Internet, video or telephone services to a customer-premises cabinet for their data connections through the if those providers choose to offer ser- distribution within the home. use of third-party applications. vices over the network.

22 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 Who provides support? If residents have issues or technical challenges, whom Because it has a bulk services agreement, do they call? GRU handles technical issues and monitors the network available conduit and a build-as-you-grow plan, remotely in the event there are net- GRU can provide fiber-based Internet service to work issues. Brice worked closely with GRU to establish a structured each Brytan resident for about $15 per month. process so homeowners would have a single point of contact for any questions or service needs. When a home engaged Tom Reiman of The Broad- structure that will provide the nec- is sold, Brice notifies GRU that the band Group to assist in negotiations. essary services for the lifetime of a new resident is moving in, and the The next big challenge is to get a home. Fiber is the only technology resident receives GRU’s contact in- triple-play service provider on the that seems future proof at the pres- formation to set up the account and network for our existing residents. ent time. answer any questions. What was the biggest success? Just getting What is the property manager’s perspective on this installation? Has it been a suc- Business the agreement negotiated and the network built. cess? What has been the response from Who owns the network? The developer, residents? Brice Development Inc., owns and What would you say to owners who want David Miller: Residents like the service. installed the conduit. GRU owns to deploy a similar network? What is- We need to implement additional ser- and installed the fiber. The conduit sues should they consider before they get vices such as phone and TV to take has capacity for additional fiber in started? advantage of the system’s capabilities. the event the developer is not satis- David Miller: Fiber will be a necessary Although those services are avail- fied with the GRU service. utility that’s as important as electric- able through an Internet connection, Are services automatically included in the ity, water and sewer. Buyers today some residents still prefer to contract homeowner association dues? Inter- want home and community infra- with a traditional provider. BBP net access at 6 Mbps is included as part of the homeowner association dues. All homes “take” the service, April 26 – 28, 2011 whether they elect to use it or not. InterContinental Hotel – Dallas How are the services marketed, and by whom? Brice and GRU have a joint Addison, Texas marketing agreement and partner The Leading Conference on to market additional services to Broadband Technologies and Services residents. What has the return been on this imple- Broadband mentation, in dollars or otherwise? Properties David Miller: In the current environment, it’s been hard to measure so Magazine far. I think it gives us some marketing leverage because we’re the only the newest sponsorsCongratulates and exhibitors joining the community, other than local apart- 2011 Broadband Properties Summit. ment communities, that offers a fiber optic network. Adtran Mac-Gray Clearfield Multicom Onsite Experience/ Lessons Learned Comcast Sumitomo Electric Lightwave What was the biggest challenge? DIRECTV Spot On Networks David Miller: Other than the current Display Systems International Verizon Enhanced Communities real estate market, negotiating the agreement with a public utility was TAKE ACTION a big challenge. Negotiations were today and secure your participation! always amicable, but they took more To Exhibit or Sponsor, contact: Irene Prescott at than a year to complete. Because nei- [email protected], or call 505-867-2668.

ther Brice nor GRU had any experi- For other inquiries, call 877-588-1649, or visit www.bbpmag.com. ence with this type of agreement, we

July 2010 | www.broadbandproperties.com | BROADBAND PROPERTIES | 23 the law MDU Access In a Nonexclusive World The FCC’s ban on exclusive-access agreements still leaves MDU owners with some bargaining chips.

By Carl E. Kandutsch, J.D., Ph.D.

few years ago, when the Federal Communications Commis- In a world of nonexclusive access, competition Asion (FCC) was still debating whether to prohibit exclusive access is king – at least in theory. Competition among agreements between multichannel video service providers with regard to building access providers and MDU owners, the real estate industry intervened strenuously can be converted into value for MDU owners. in the debate, basing its arguments on the principle of private property. Private property consists in a bundle of rights, in two principal areas: tenant reten- residents’ rapidly evolving digital needs most prominently the right to exclude tion and ancillary income. Competition and desires are best poised to attract and others from one’s property. The right to produces value in these areas for MDU retain a reliable resident base in a mobile exclude others implies the right to select owners who fully understand how to population. Because consumer choice who has the right to enter one’s property use the negotiating leverage they already follows from competition, the goal of and under what conditions – and this possess and can think creatively about tenant retention is best served by facili- right has value. the ways in which access may be condi- tating competition among providers. Ultimately, the FCC did decide to tioned rather than denied. On the other hand, cable and tele- prohibit the retroactive enforcement of Numerous surveys over the past phone behemoths tend to avoid genuine exclusive access provisions in existing few years confirm that MDU residents competition whenever possible, espe- agreements, as well as the prospective increasingly view choice among digital cially in MDU markets, where relation- use of new exclusive access agreements, communications providers and services ships between providers and residents for all video providers other than satellite as an essential amenity. In the age of are mediated by MDU owners (or con- providers and their private cable partners. convergence, when each provider can dominium owners’ associations). Pas- By impairing a property owner’s right to offer an array of communications ser- sivity and complacence on the part of enforce exclusive access agreements, the vices over a single set of wires, inter- MDU owners only encourages cable in- FCC’s regulatory action threatened the carrier competition offers consumers cumbents to behave as if they were still value associated with private property a sometimes dizzying array of services the only game in town. generally. Nonetheless, even though the and price options in a variety of combi- Franchised cable companies oper- MDU world has become mostly a world nations, from à la carte video program- ate in a surprising number of apartment of nonexclusive access, ways in which ming selections through tiered Internet communities without any written agree- building access may be converted into connectivity speeds to bundled triple- ments, under expired agreements or un- value remain, and the world may have play packages. Apartment and condo- der an old exclusive or perpetual-access changed a little less than MDU owners minium communities that are flexible agreements that may be unenforceable in realize. enough to understand and meet their whole or in part. An owner may simply Competition Creates Value In a world of nonexclusive access, com- About the Author petition is king – at least in theory. Carl Kandutsch holds a doctorate from Yale University. He is a former FCC attorney Competition among service providers and currently an independent attorney and consultant. Send comments or questions with regard to building access can be to [email protected] or call Carl at 207-659-6247. converted into value for MDU owners

24 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 the law take it for granted that the cable company is in the building without a written wiring and even if the property is sub- pany is there, tenants are stuck with me- agreement, or under an agreement that ject to a mandatory access law that pre- diocre service and nothing can be done does not specifically address ownership vents the owner from blocking the cable to alter the status quo. In fact, an apart- of inside wiring, the chances are good company’s access to tenants. ment owner may feel too intimidated to that the wiring is considered a fixture of At any rate, the owner should pre- even discuss an upgrade for fear that the the real estate under state law and there- sume that in-building wiring not ex- cable company holds all the cards and, fore the legal property of the owner, not plicitly owned by the cable company per if provoked, will pack up and leave at a the cable company. Arguably, this is true a written agreement is a fixture of the moment’s notice, abandoning the com- even if the cable company installed the building and the property of the owner. plex to satellite-dish hell. Sit Up and Take Notice The first step for an MDU owner in this New at Clearfield: Clearview xPAK circumstance is to sit up, take notice Advances small count fiber deployment. and figure out the lay of the competitive landscape. Are residents satisfied with the incumbent’s services? Are individual satellite dishes proliferating on tenant balconies, reducing the marketability of units? Is there a written agreement with the incumbent cable company? If so, what exactly does it say, especially on the People subjects of on-site marketing rights and ownership of inside wiring? Is the incumbent in compliance with each mate- WHERE FIBER MANAGEMENT COMES TOGETHER. rial provision of the agreement? Does the contract contain an auto-renewal clause? What exactly must the owner do, and Information within what time frame, to prevent the contract from automatically renewing? Technology If the cable company has been paying a share of its revenue to the owner pursu- ant to agreement, do the revenue shares being paid accurately reflect the agreement between the parties, and have the payments been adequately documented? What competitive alternatives are available? Is the complex in an area served by AT&T’s U-verse or Verizon’s FiOS networks? Are other buildings in Join the conversation with your network the area served by a high-quality private cable operator that delivers satellite tele- peers at www.FiberPuzzle.com. vision and other services? Is the complex in an area where a cable mandatory access law is in effect? If so, what exactly does the law say (and not say)?1 These are just some of the questions that owners ought to ask when they scrutinize a portfolio of MDU properties for additional sources of value. The next step is to realize that control over essential infrastructure – especially inside wiring and common areas – provides the MDU owner with inherent @ClearfieldFiber www.ClearfieldConnection.com 800.422.2537 leverage for reopening negotiations with incumbent providers. If the cable com-

July 2010 | www.broadbandproperties.com | BROADBAND PROPERTIES | 25 the law

be granted to the provider in exchange The ban on exclusivity provides an opening for for various commitments – for example, SLAs, revenue share or marketing in- owners to renegotiate contractual and business centive payments, or a combination of arrangements to their own advantage these. The extent of those commitments may be maximized by inviting other on behalf of MDU residents. available providers to bid competitively for equal or superior marketing rights. The loss of exclusive access by regu- Owning the wiring places the owner in trally served by only one provider, the latory fiat requires an adjustment of a position to exact concessions from the sole provider must still compete with business models for both providers and cable company in exchange for use of the satellite television delivered by means of MDU owners. Because the ban on exclu- wiring, either on an exclusive or (in the individual dish antennas on residents’ sivity disrupts the status quo, it provides event a second provider is desired and balconies under the FCC’s Over-the- an opening for owners to renegotiate ex- 3 available) a nonexclusive basis. Without Air-Reception Device (OTARD) rule. isting contractual and business arrange- the right to access, interconnect with For that reason, on-site marketing rights ments to their own advantage on behalf and use the existing coaxial cable wir- are a negotiable business term. of MDU residents. The government has ing, the cable company cannot provide Marketing rights encompass many created an opportunity for owners who services to the building. different options – everything from the are savvy enough to understand the Those concessions may take the form right to have provider telephone num- value that still attaches to building ac- of meaningful – that is, measurable – bers listed on leasing materials distrib- cess in a nonexclusive world, specifically and enforceable customer service com- uted to tenants to active promotion of mitments (service level agreements, or the value associated with ownership and a preferred provider’s services by leasing control over essential infrastructure, and SLAs), payment of owner compensation staff (who may earn extra compensation (per door, as a percentage of recurring to maximize that value by facilitating from the provider) to uses of common competition among alternative providers revenue, or both), or other commitments areas such as leasing or management and platforms. BBP appropriate to the property in question. offices for signage, distribution of mar- Leverage for MDU Owners keting materials or provider-hosted pro- Endnotes motional events. The more expansive the 1 In general, mandatory access laws provide If, on the other hand, the incumbent marketing rights or assistance granted, that an MDU owner may not prevent or cable company explicitly reserves own- the more these rights are worth to the restrict the right of certain cable television ership of the inside wiring in a written providers to access an MDU building for provider – and the owner should be agreement and an alternative provider the purpose of providing cable television is willing to invest in the building, the compensated accordingly. service to residents. However, most manda- owner may presume that the wiring is For a time during the FCC’s rule- tory access laws do not thereby confer on the subject to the FCC’s inside wiring rules, making on exclusive MDU access agree- cable company a right to control or use cable infrastructure, such as inside wiring, that is which allow the owner to gain control ments, an owner’s right to enter into exclusive marketing arrangements was in not owned by the cable company. Therefore, over home-run wiring to make it avail- the mere existence of a mandatory access law able for use by a competitor on either a doubt because that issue, along with bulk does not necessarily undermine the MDU buildingwide or a unit-by-unit basis.2 billing arrangements, was on the com- owner’s leverage in negotiating a fair access Although the FCC rules are often ig- mission’s agenda. However, in March and service agreement specifying the manner nored, they do exist, and their specific 2010, the commission endorsed exclu- in which access is granted. sive marketing arrangements as a benefit 2 See 47 C.F.R. §§ 76.800 et seq. The FCC rules purpose is to empower MDU owners are presumed to apply “unless and until the to facilitate competition in exactly this both to providers (because of increased incumbent provider obtains a court order circumstance. subscriber penetration and revenue) and or an injunction within forty-five (45) days Another source of leverage is the to MDU owners (for whom exclusiv- following the initial notice enjoining its dis- building owner’s control over common ity functions as a bargaining chip with placement.” 47 C.F.R. § 76.804(6)(a). areas of the property and the uses that which to extract beneficial concessions 3 76 C.F.R. § 1.4000 et seq. from providers on behalf of residents).4 4 Second Report and Order in MB Docket No. may be made of those areas in market- 07-51, FCC 10-35, adopted March 1, 2010 ing a provider’s services. Where more If a cable company is operating with- and released March 2, 2010. The commission than one provider of video or Internet out an agreement or under an agreement also endorsed the use of bulk billing arrange- services serves an MDU community, that does not explicitly grant marketing ments based on the judgment that the ben- the right to use common areas to mar- rights, an owner may presume that the efits of bulk billing arrangements (discounted ket those services is a valuable right over cable company has no right to use com- pricing for programming packages tailored to the particular interests and needs of MDU which providers will compete and for mon areas for marketing its services. residents) outweigh their costs (residents who which the owner ought to be compen- In that case, marketing rights for each desire alternative programming must pay for sated. Even in a building that is cen- service (video, data and telephone) may bulk services they do not desire).

26 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 I’m a Part of Your Living Network.

I’m your Graybar sales representative. I’m dedicated to helping service providers assemble the best solutions for their broadband network upgrades. My team does it with: • Tailored solutions • Unmatched logistics • Supply-chain and project management • State-of-the-art technologies from best-in-class manufacturers • The largest sales force in the industry We’re ready for you.

Stay Connected. Visit graybar.com/commscope to learn more about Commscope’s structured cabling solutions.

To ﬁ nd the Service Provider sales contact nearest you, check out our interactive Web map at graybar.com/spmap COMMUNITY BROADBAND Bringing Fiber to Baltimore: One City’s Story Inspired by Google’s Fiber for Communities project, Baltimore’s tech community organized a movement to bring FTTH to Baltimore.

By David Troy ■ BmoreFiber

n February, Google announced plans to explore the possibility of install- Baltimore’s technology entrepreneurs secured Iing gigabit fiber optic infrastructure in one or more test markets. Dubbed the support of the mayor, city council, colleges Google Fiber for Communities, the and universities, and major corporate citizens in program quickly gained momentum as cities around the country jockeyed to developing a response to Google’s RFI. be part of what promised to be a major investment by the technology giant. Here in Baltimore, the burgeoning Second, we secured the support of the current interests, we focused on the fol- tech entrepreneur community took no- mayor, all the colleges and universi- lowing possibilities. tice right away and started organizing ties, the Baltimore City Council and First, and most directly, expansion around the effort. At its core, the pro- major corporate citizens. The mayor of and acceleration of the Internet means cess was simple enough: Just fill out a Baltimore, Stephanie Rawlings-Blake, more ads and ad dollars for Google. short online form with the information appointed a local IT executive, Tom Second, the possibility of avoiding Google requested about conduits, ter- Loveland, as the city’s Google czar to paying access fees to service providers rain, weather and utility poles. However, coordinate the public-private partner- protects future profits and eliminates some subtler questions, such as “What ship driving Baltimore’s response. a risk that could potentially break the have you done to gauge your communi- Although we organized an extensive company. If net neutrality comes to an ty’s support for this initiative?” implied grassroots effort on Facebook, Twitter, end, Google’s costs could increase dramatically; some think Google would that Google was looking for evidence of and SMS, garnering more than 10,000 need to pay service providers for access a broad, grassroots campaign. fans and followers, we focused primar- to its customers. This is not a precedent More than 1,000 cities and com- ily on understanding Google’s motiva- Google is willing to set. munities responded, and many focused tions and determining how we could be Although building a new gigabit-to- on marketing and promotional stunts, a strong strategic partner. the-home fiber network would be costly, which took Google by surprise. To- Google’s Motivations the network would at least be an asset peka, Kan., famously changed its name As a vast public company charged with that would produce tangible returns to Google for a month, while folks in profitably investing billions of dollars, and possibly lead to entirely new lines of Greenville, S.C., spelled out “Google” Google has multiple motivations to in- business. The alternative might be to get with glow sticks as a helicopter took pic- vest in fiber optic network infrastruc- locked into paying long-term tributes to tures from above. ture. It has not spelled these out in any such service providers as Comcast and Certainly there is no harm in these great detail. However, after considering Verizon, helping them to build out their kinds of theatrics, and they made for a the company’s past statements and its infrastructure. wave of great, free publicity for Google at a time when other stories about privacy overreaches were making the rounds. About the Author In Baltimore, we focused energy on David Troy is CEO of Roundhouse Technologies, founder of Beehive Baltimore, and two fronts. First and foremost, we pro- spokesperson for BmoreFiber, an organization promoting Baltimore’s fiber future. vided complete and accurate data and You can contact him at [email protected]. made a strategic case for Baltimore.

28 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 COMMUNITY BROADBAND

city government and other stakeholders We have realized that investment in high-speed to imagine the future and discuss best infrastructure is too important to leave to chance. practices. We are following the work of thought leaders such as Graham Rich- Baltimore has too much to gain; from health care ard, former mayor of Fort Wayne, Ind., and Joey Durel, mayor of Lafayette, La. to cybersecurity, the returns would be immense. After the symposium, Baltimore’s mayor appointed Don Fry, president and CEO The recent Supreme Court decision Building Baltimore’s Future of the Greater Baltimore Committee, that upheld Comcast’s right to block Though it will likely be a few months and Tom Loveland, Baltimore Google content under the Federal Communica- before we hear what Google’s inten- czar, to co-chair a blue-ribbon task force tions Commission’s current regulation tions are, here in Baltimore we have that will develop a road map to Balti- of Internet service has cast a shadow over realized that investment in high-speed more’s fiber future. net neutrality, first prompting the FCC infrastructure is too important to leave The die has been cast: This is some- to consider reclassifying Internet service to chance. Baltimore has too much to thing that is going to happen in Bal- under Title II of the Telecommunica- gain; from health care to cybersecurity, timore. Now it is simply a question of tions Act and then prompting congres- the returns would be immense. And we finding the right investment partners. sional representatives on both sides of welcome Google’s partnership. Google: Thanks for getting us the aisle to express concerns about the started. We hope to work with you and FCC’s plan. However, we have started a serious we understand your motivations. People By proposing a network based on conversation about how to bring fiber an alternative model – one in which net to Baltimore, with or without Google, of Baltimore: This is just the opening neutrality is the default – Google shifts simply because it is worth doing. act in a very bright future. Stay tuned to the debate closer to the center. Carriers In June, BmoreFiber held a sympo- BmoreFiber.com for news on how you have a harder time arguing that invest- sium of business leaders, universities, can get involved. BBP ing in advanced net-neutral broadband is not attractive if Google is proposing exactly such an investment. Google is also interested in testing Broadband Properties the open-access network model. The debate about open access, like that about Magazine net neutrality, goes back some time. Proponents of open access argue that Invites You to the IP networks should be treated like com- Broadband Properties Summit 2011 mon carriers. This would allow multiple ISPs (and other kinds of content and The Leading Conference on Broadband Technologies and Services service providers) to offer services over the same physical infrastructure. This scheme is exactly what Google is pro- April 26 – 28, 2011 posing. For example, in a Google gigabit InterContinental fiber implementation, Comcast and Ve- Hotel – Dallas rizon could both offer Internet and TV Addison, Texas services over Google’s fiber plant. Last, enabling advanced network architecture gives the company front-row seats on the innovations that will make WHO SHOULD ATTEND? up the company’s future foundation. Real Estate Developers • Property Owners • Independent Telcos Just as services like YouTube were un- • Municipal Officials • Private Cable Operators • Town Planners imaginable in the days of dial-up Inter- • Economic Development Professionals • Architects and Builders net, the services of the future that will • System Operators • Investors • Utility Organizations • System Integrators be enabled by Gigabit Ethernet to the home are still unimagined today. We Visit www.bbpmag.com and secure your think Google wants to find out what participation today, or call 877-588-1649. they will be by playing an enabling role in their creation and development.

July 2010 | www.broadbandproperties.com | BROADBAND PROPERTIES | 29 TOP BROADBAND 20102010 PROPERTIES www.bbpmag.com

Throughout a difficult year, these companies have continued to innovate, driving the buildout of true broadband in the United States and beyond.

A BBP Staff Report

he Broadband Properties Top ARRIS, was on the list in 2008, though deployment costs, for instance, or 100 list celebrates companies that not in 2009); four firms specializing in making builds significantly cheaper Thave contributed to the maga- various combinations of planning, design overall. and engineering services; one distributor; zine’s mission of “Building the Fiber- To be listed among the Broadband and one wild card – Google, whose major Connected Community.” In 2010, we Properties Top 100, organizations may contribution to fiber to the home so far again honor both the pioneers of fiber be based anywhere in the world, but has been to stir up public enthusiasm for to the home and more recent entrants to must do business in North America. A it but that has the potential to influence the industry. We are encouraged that, a few companies on last year’s list didn’t the industry profoundly. decade into the industry’s existence and reappear this year because they no lon- in the midst of a severe economic down- SELECTION CRITERIA ger seemed to be doing business on this turn, so many companies continue to In selecting the Top 100, the editors continent. innovate in so many ways. looked for organizations that advance Because close to 700 organizations Most of us take for granted that elec- the cause of fiber to the premises in one are deploying FTTH in the United tronics improve according to Moore’s of several ways: States, deployers on the list must either Law. But components don’t magically • Deploying fiber networks. We looked be rolling out a great deal of fiber or become faster, better, cheaper and more showing business innovation on the fiber integrated; they do so because of the for large deployments or for innovative business plans and technology front. The three deployers added to the efforts of engineers, product managers list this year – Cincinnati Bell, EPB and and many other creative people. configurations. • Helping others deploy networks by Optimum Lightpath – are all engaged Besides, many of the innovations in ambitious deployments; in addition, that put these companies on the list had supplying key hardware, software, design services, construction ser- EPB has a major smart-grid project and nothing to do with electronics. There vices, integration and VAR services. Optimum Lightpath provides a variety of are new ways to put fiber in the ground, • Introducing innovative technologies, innovative business services. new ways to wire MDUs cost-effectively, even if the technologies had not been Corporate form and overall size are new designs for outside plant, new types commercially deployed at the time not important. Several municipal fiber of cable and new ways to provision, mar- the list was compiled. We’re always network operators are on this year’s list, ket and manage broadband services. So- on the lookout for technologies that and nonprofit organizations have been lution vendors, distributors, design and change the rules – by reducing early included in the past. Though individu- engineering firms and service providers are working together to bring the benefits of true broadband to communities About the Authors across the United States. Our Top 100 list was researched by Marianne Cotter, Rachel Ellner and Kassandra Companies added to the Top 100 Kania, overseen by editor Masha Zager, with recommendations and advice list this year include three service pro- from corporate editor Steve Ross. Suggestions for next year? E-mail masha@ viders (two private and one municipal); broadbandproperties.com. three equipment vendors (one of them,

30 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 2010 Additions To TOP 100 AT A GLANCE The Top 100 List Deployers of High-Speed Residential Broadband...... | 41 • ARRIS Private Cable Operators and Fiber Optic Amenity Providers. . . . .| 42 • BEC Technologies Network Testing, Monitoring and Management Services...... | 44 • Cincinnati Bell Video Programming Aggregators...... | 46 • Columbia Telecommunica- Network Planning, Design, Engineering, Construction...... | 48 tions Corp. Fiber-to-the-Home Electronics...... | 50 • EPB Customer-Premises Equipment...... | 53 • Google Passive Network Components...... | 56 • Miniflex Fiber and Fiber Cable...... | 58 • Optimum Lightpath Network Management Solutions...... | 61 • SDT Test and Measurement Equipment...... | 66 • UniTek Global Services Video Distribution Equipment...... | 71 • Vantage Point Solutions • Walker and Associates broadband technologies. For some, such make a difference in the fiber broadband as Tetra Tech, broadband represents industry in the coming year? To put it only a small part of their business – but another way: Would the industry suffer als are not eligible, companies with as we considered how important they are if this company did not exist? Judge for few as three full-time employees have to advancing broadband, not how im- yourself. And let us know about orga- been selected in the past; others on the portant broadband is to them. nizations – large and small – that you list are giant multinational companies. think might make a difference a year Some companies on the list are en- MAKING A DIFFERENCE from now. Your nominations have led us tirely focused on fiber to the premises, As in previous years, the key tiebreaker to a number of companies we might not but most deliver or support a mix of question was this: Will this company otherwise have known about. BBP

Company Web Address Phone Description

Actiontec Electronics www.actiontec.com 408-752-7700 Broadband customer-premises equipment A-D Technologies www.adtechnologies.com 800-847-7661 System for installing and protecting cables ADC www.adc.com 952-938-8080; Fiber and copper connectivity products, 800-366-3889 structured cabling solutions, wireless equipment, professional services Adesta www.adestagroup.com 402-233-7700 Network design, construction and maintenance ADTRAN www.adtran.com 256-963-8000 Solutions for FTTx, DSL, Carrier Ethernet, mobile backhaul and IP business networks ADVA Optical www.advaoptical.com 888-340-4885 Optical+Ethernet systems for long-haul, metro core, backhaul and access networking, including WDM-PON Advanced Media Technologies (AMT) www.amt.com 954-427-5711; Distributor of fiber optic transmission 888-293-5856 equipment, headends, IP and QAM set-top boxes, cable modems AFL Telecommunications www.afltele.com 864-433-0333; System integration, including FTTx 800-235-3423 electronics, outside plant, fiber optic cable, video solutions, wireless, network management platforms, fusion splicers and test equipment, training Alcatel-Lucent www.alcatel-lucent.com 908-582-3000 Fiber and copper broadband access equipment, IPTV solutions, network management tools, fiber cable, connecting hardware and accessories

July 2010 | www.broadbandproperties.com | BROADBAND PROPERTIES | 31 20102010 BROADBAND PROPERTIES Company Web Address Phone Description

Allied Telesis www.alliedtelesis.com 408-519-8700 Ethernet-based broadband access solutions Alpha Technologies www.alpha.comTOP 360-647-2360 Powering solutions for communications 2010 networks ARRIS www.arrisi.com 678-473-2000; Equipment for cable operators, 866-362-7747 including RFoG and GEPON solutions Astec Underground www.astecunderground.com 865-408-2100; Trenchers, vibratory plows and directional 800-527-6020 drilling equipment AT&T, AT&T Connected Communities www.att.com/communities Voice, video, data and wireless services for residential and business customers Atlantic Engineering Group www.atlantic-engineering.com, 706-654-2298 Design and construction services for FTTP, www.aeg.cc smart-grid, metro-area and wide-area networks Aurora Networks www.aurora.com 408-235-7000 Products supporting cable providers’ migration to advanced HFC, fiber-deep and FTTH networks BEC Technologies www.bectechnologies.net 714-890-0201; Broadband gateways for FTTH 972-422-0877 deployments Blonder Tongue Laboratories www.blondertongue.com 732-679-4000; Headend equipment, encoders, systems 800-523-6049 design and engineering Bristol Virginia Utilities www.bvu-optinet.com 276-669-4112 Broadband services over an FTTP network; broadband consulting Calient Networks www.calient.net 805-562-5500 Automated fiber optic cross-connect systems Calix www.calix.com 707-766-3000; Multiservice access platforms and software; 877-766-3500 FTTP and Ethernet equipment; enclosures Canon Broadcast www.canobeam.com 201-807-3300; Free-space optics and Communications 800-321-4388 Charles Industries www.charlesindustries.com 847-806-6300 Fiber optic distribution pedestals and enclosures, extended-reach DSL systems CHR Solutions www.chrsolutions.com 713-351-5111 BSS/OSS solutions, consulting and engineering services Cincinnati Bell www.cincinnatibell.com 513-397-9900 Telephone , data, video and wireless services Cisco Systems www.cisco.com 770-236-5000 FTTH solutions, set-top boxes, cable modems, headends, network management systems Clearfield www.clearfieldconnection.com 763-476-6866 Fiber distribution systems and associated components Columbia Telecommunications www.ctcnet.us 301-933-1488 Broadband network planning, design, Corporation (CTC) implementation and project management CommScope www.commscope.com 828-324-2200; Fiber enclosures; HFC, fiber optic and 800-982-1708 wireless integration solutions Communications Test Design Inc. www.ctdi.com 610-436-5203 GEPON, RFoG, FTTN and wireless network (CTDI) solutions Connexion Technologies www.connexiontechnologies.net 919-535-7329 Construction and operation of FTTH networks, management of service providers Corning/Corning Cable Systems www.corning.com; 828-901-5000 Optical fiber, optical fiber cable, fiber www.corningcablesystems.com cabinets and splitters, fiber connectors, splice and test equipment

32 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 Company Web Address Phone Description

Design Nine www.designnine.com 540-951-4400 Broadband planning, design and project management DIRECTV www.directv.com 888-777-2454 Satellite TV solutions for residential (including multifamily) and business customers Dish Network commercial.dishnetwork.com 800-454-0843 Satellite TV solutions for business, hospitality and multifamily housing Ditch Witch www.ditchwitch.com 800-654-6481 Construction equipment for laying fiber Draka Communications www.draka.com/ 828-459-8895; Optical fiber and fiber cabling Americas communications 800-879-9862 Emerson Network Power www.emersonnetworkpower.com 440-246-6999; Outside plant enclosures and equipment, 800-800-1280 power systems and turnkey services Enablence Technologies www.enablence.com 613-270-7860 FTTH central office and customer-premises equipment, FTTH components EPB www.epb.net; www.epbfi.com 423-648-1372 Voice, video, data and smart-grid services provided over an FTTH network Ericsson www.ericsson.com/us 972-583-0000 VDSL2 and FTTx solutions, cables and interconnect products, network management tools, switches ETI Software Solutions www.etisoftware.com 770-242-3620 Software for subscriber management, flow-through activation and provisioning EXFO www.exfo.com 418-683-0211; Telecom test and measurement solutions 800-663-3936 FiberZone Networks www.fiberzone-networks.com 301-941-1928 Automated fiber management systems Finley Engineering www.fecinc.com 417-682-5531 Network design and engineering services Foxcom www.foxcom.com 609-514-1800 Broadband fiber optic MDU distribution systems, satellite signal transport over fiber Google www.google.com 650-253-0000 Construction and operation of FTTH networks, management of service providers (still in planning stages) Graybar www.graybar.com 800-GRAYBAR Fiber connectivity and test equipment, (472-9227) VAR services Great Lakes Data Systems www.glds.com 800-882-7950 Billing and provisioning software for video and broadband services Greenfield Communications www.egreenfield.com 949-248-8898 FTTH design, construction and service provision GVTC Communications www.gvtc.com 800-367-4882 Video, high-speed Internet, security monitoring, local and long-distance telephone and advanced data services Harmonic www.harmonicinc.com 408-542-2500; Video delivery solutions 800-788-1330 Hiawatha Broadband www.hbci.com 888-474-9995 Voice, video, data and wireless services Communications over high-speed networks Hitachi Communication www.hitachi-cta.com 770-446-8820 FTTH solutions including GPON, RFOG and Technologies America GEPON; wireless infrastructure products IneoQuest www.ineoquest.com 508-339-2497 Digital video quality assurance technology

July 2010 | www.broadbandproperties.com | BROADBAND PROPERTIES | 33 20102010 BROADBAND PROPERTIES Company Web Address Phone Description

JDSU www.jdsu.com 408-546-5000 Fiber optic communications components TOP and testing equipment KGP Logistics www.kgplogistics.com2010 800-755-3004 Value-added distributor of outside-plant, central-office, transmission, customer- premises and broadband products Leviton Manufacturing www.leviton.com 718-229-4040 Premises wiring, outside plant, central office solutions and home automation products LUS Fiber www.lus.org; 337-993-4237 Voice, video and data services delivered www.lusfiber.com over an FTTH network Michels Corporation www.michels.us 920-583-3132 Fiber optic network planning, design and construction Miniflex www.miniflex.co.uk 330-495-2296 Solutions for fiber protection, management and installation Montclair Fiber Optics www.montclairfiber.com 608-831-4440 Optical splitters, CWDMs, WDMs and amplifiers Motorola www.motorola.com 847-576-5000 FTTH, RFoG, metro Wi-Fi, WiMAX and LTE solutions; modems, VoIP, home entertainment and networking Multicom www.multicominc.com 800-423-2594 Distributor of broadband products for end-to-end communications solutions; design; VoIP services Multilink www.gomultilink.com 440-366-6966 Network power supplies, enclosures and cabinets, fiber distribution, cable management, raceways Occam Networks www.occamnetworks.com 805-692-2900 IP- and Ethernet-based broadband loop carrier, FTTH and DSL solutions OFS www.ofsoptics.com 770-798-4000; Optical fiber, optical cable, fiber 888-342-3743 management and connectivity products for homes, businesses and MDUs; splicers; network design services On Trac www.ontracinc.net 423-317-0009 FTTx consulting, design and installation services Optical Cable Corporation www.occfiber.com 540-265-0690 Fiber optic and copper cabling and connectivity solutions Optimum Lightpath www.optimumlightpath.com 877-LIGHTPATH Ethernet-based data, Internet, voice, video and managed services Pace International www.paceintl.com 507-288-1853; Products and services for commercial- 800-444-7223 grade satellite TV, cable TV, home theater and audio Preformed Line Products www.preformed.com 440-461-5200 Cable anchoring and control hardware and systems, fiber optic and copper splice closures, high-speed cross-connect devices Prysmian www.prysmian.com 803-951-4800; Optical fiber and telecommunication 800-713-5312 cables Quanta Services www.quantaservices.com 713-629-7600 Design, construction, installation and maintenance of broadband fiber optic, copper, coaxial cable and wireless networks SDT www.sdt-1.com 601-823-9440 Telecommunications infrastructure services

34 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 Company Web Address Phone Description

SENKO Advanced Components www.senko.com 508-481-9999 Fiber distribution and connectivity equipment Smithville www.smithville.net; 812-876-2211 Residential broadband services and fiber www.smithvilledigital.net connectivity for businesses and government agencies Steeplechase Networks www.scnets.com 413-229-0030 Network application aggregation, back-end support Sumitomo Electric Lightwave www.sumitomoelectric.com 919-541-8100; Optical fiber cable, fiber management, 800-358-7378 cable assemblies, fusion splicers, test equipment, interconnect assemblies and components SureWest Communications www.surewest.com 866-787-3937 Video, voice and data services delivered over FTTH, HFC and DSL access networks Suttle www.suttleonline.com 800-852-8662 Structured cabling solutions, FTTx enclosures and connectors Team Fishel www.teamfishel.com 614-274-8100; Utility construction and network 800-347-4351 installation services Telco Systems www.telco.com; 800-227-0937 Solutions for Carrier Ethernet and active www.active-eth.com Ethernet FTTH Telect www.telect.com 800-551-4567 Network power management, outdoor enclosures, optical connectivity, cables and patch cords, cable management, home networking Tellabs www.tellabs.com 630-798-8800 Transport and access solutions including FTTH, digital cross-connects, network management TeraSpan Networks www.teraspan.com 877-VI-FIBER Microtrenching fiber optic deployment solutions Tetra Tech www.tetratech.com 626-351-4664 Network assessment and planning, project management, property rights acquisition, zoning and permitting, design and engineering, operations and maintenance 3M Company/ Communication www.3M.com/telecom 800-426-8688 Interconnection, fiber management and Markets Division facilities protection products for broadband networks Toner Cable Equipment www.tonercable.com 215-675-2053; Distributor of video distribution 800-523-5947 equipment, fiber optic and coaxial cable, fiber links and systems, passives, connectors, tools, test equipment, amplifiers TT Technologies www.tttechnologies.com 800-533-2078 Trenchless equipment, including piercing tools, guided boring tools, pipe bursting systems, winches, drills Tyco Electronics www.tycoelectronics.com 610-893-9800 Fiber optic cabling and the complete range of FTTH equipment between the optical line terminal and optical network terminal UniTek Global Services www.unitekglobalservices.com 267-464-1700 Engineering, construction management and installation fulfillment services UTOPIA www.utopianet.org 801-613-3800 Construction and operation of an open- access, active Ethernet, FTTP network

July 2010 | www.broadbandproperties.com | BROADBAND PROPERTIES | 35 20102010 BROADBAND PROPERTIES Company Web Address Phone Description

Vantage Point Solutions www.vantagepnt.com 605-995-1777 Network design, project management, RUS loan and grant applications, business TOP modeling 2010 Verizon Communications, Verizon www.verizon.com/communities TV, Internet and phone services delivered Enhanced Communities over an all-fiber network Vermeer Corporation www.vermeer.com 641-628-3141; Horizontal directional drilling equipment, 888-837-6337 utility and pedestrian trenchers and plows Walker and Associates www.walkerfirst.com 800-925-5371 Products and services for deploying communications networks Westek Electronics www.westek.com 800-526-2673 Telecom test and measurement test cords, patch and hardwire cable connectivity Zhone Technologies www.zhone.com 510-777-7000; Multiservice broadband access equipment 877-946-6320 integrating FTTx, Ethernet in the First Mile and wireless access technologies ZyXEL Communications Corp. www.us.zyxel.com 714-632-0882; FTTH central-office and customer-premises 800-255-4101 electronics; digital home equipment; DSL, Wi-Fi and WiMAX electronics; Ethernet switches; VoIP equipment

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36 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 Actiontec Electronics installations. In December 2009, A-D Technologies announced www.actiontec.com a joint venture between Dura-Line India and Al-Jassar, located 408-752-7700 in Oman. The new company will be called Dura-Line Middle East LLC and will be located in Oman. Key Products: Broadband customer-premises equipment

Summary: Actiontec Electronics develops broadband connectivity solutions for communications, entertainment, home management and more. Offerings range from IPTV-capable broadband home gateways to DSL modems, wireless network- ADC ing devices, routers and digital entertainment devices. The www.adc.com company sells its carrier-class products, which it designs to 952-938-8080; 800-366-3889 be easy to install, manage and use, through both retail chan- Key Products: Fiber and copper connectivity products, nels and broadband service providers. Actiontec’s in-home structured cabling solutions, wireless coverage and broadband networking router is the basis of the digital home capacity equipment, professional services architecture for Verizon’s FTTH deployment, providing connectivity at speeds of up to 100 Mbps and supporting remote Summary: ADC provides network infrastructure products and management and troubleshooting. Recent products include services that enable the delivery of high-speed Internet, video, the MoCA Network Adapter, a wired home networking alter- data and voice services to residential, business and mobile sub- native for home theater installers; Ethernet-over-coax MoCA scribers worldwide. Many of these products are deployed in and HomePNA Network Adapters that enable connections next-generation wireline networks, including OmniReach FTTx to set-top boxes and other Internet-ready devices over coaxial solutions for the outside plant, FiberGuide cable management cable; and the V1000H Wireless N VDSL Modem Router, a systems and TrueNet structured cabling products. ADC’s Inter- versatile CPE solution supporting wireless, Gigabit Ethernet Reach in-building distributed antenna systems deliver reliable and HPNA networking. Founded in 1993, Actiontec is head- wireless services indoors, and its FlexWave Prism solution pro- quartered in Sunnyvale, Calif., and maintains branch offices in vides microcellular coverage and capacity in outdoor environ- Colorado Springs, Colo.; Shanghai; and Taipei. The company ments. ADC employs more than 9,000 professionals worldwide, has more than 200 employees. holds thousands of patents and had sales of $1.15 billion in fiscal year 2009. Headquartered in Minneapolis, the company sells in A-D Technologies more than 130 countries and occupies facilities in 14 countries www.adtechnologies.com in addition to the United States. As we went to press, ADC an- 800-847-7661 nounced that it would be acquired by Tyco Electronics.

Key Products: Integrated system of materials and equipment for installation and protection of power, CATV, data communications, electrical and telecom cables Adesta Summary: A-D Technologies supplies fiber optic conduit to www.adestagroup.com companies in the telecom, cable TV, power and other markets. 402-233-7700 The company’s customers include AT&T, Cablevision, Qwest, Telmex, Time Warner Cable and Verizon. Based in Knoxville, Key Products: Design, construction and maintenance of Tenn., and employing about 400 people, A-D Technologies op- stand-alone or integrated communications networks and erates manufacturing plants in the United States, India, Mexico electronic security systems and the Czech Republic and sells its products in more than 30 countries. In 1981, one of its predecessor companies, Dura-Line, Summary: Headquartered in Omaha, Neb., Adesta is a sys- became the first manufacturer to develop a duct for the installa- tems integrator and project manager for communications net- tion and protection of fiber optic cables; in 2004, Dura-Line in- works and security systems. Adesta was acquired at the close of troduced a complete line of fiber optic microduct products. A-D 2009 by G4S Technology, part of the global security solutions Technologies provides infrastructure solutions for water, gas and company G4S. Adesta has deployed more than 2 million miles power utilities in addition to telecommunications and is com- of fiber in more than 150 metropolitan and rural areas and mitted to addressing new applications of nonmetallic conduit. completed more than 1,000 electronic security systems in the A-D Technologies has emerged as an industry leader in micro- United States, Asia, Europe, Central America and the Middle technology with the development of FuturePath, a method of East. The company maintains 12 regional offices throughout prepackaging up to eight microducts into a single bundled unit the United States and specializes in first-mile and broadband to meet a customer’s specific project requirements. FuturePath solutions for ILECs, CLECs, utilities, municipalities, large deployments are cheaper, faster and greener than typical HDPE integration firms and rural associations. Adesta was recently

July 2010 | www.broadbandproperties.com | BROADBAND PROPERTIES | 37 20102010 BROADBAND PROPERTIES awarded a contract by the Pennsylvania Turnpike Commission enterprise Ethernet optical transport. It provides solutions for for an ITS upgrade, and the Nebraska Rural Healthcare Net- telecommunications service providers, financial institutions, work announced a pending transaction with Adesta to design health care, government and research/education campus net- and build an advanced fiber optic medical network. OtherTOP re- works. Products include solutions for carriers building metro cent projects include network deployment and customer fulfill2010- fiber rings; metro and regional core networks; access backhaul ment services for EPB in Chattanooga, Tenn., and the design, networks; and cellular backhaul. Globally, ADVA Optical engineering and construction of phase I of a wide-area fiber Networking has a strong business delivering Ethernet demar- optic network for Stafford County Public Schools in Virginia. cation technology for business services along with reconfigu- Adesta’s revenue in 2009 was $104 million, and its employee rable optical add-drop multiplexer (ROADM) functionality for count was 400. triple-play backhaul and storage data center connectivity. The FSP 150CC-825, which provides gigabit Ethernet over fiber, is designed for delivering retail Ethernet services to businesses; the FSP 3000 WDM-PON solution provides high-bandwidth fiber-to-the-building connectivity for residential and business ADTRAN applications. After more than 15 years in the industry, ADVA www.adtran.com Optical Networking serves more than 250 carriers and 10,000 256-963-8000 enterprises worldwide. ADVA Optical Networking markets and sells its products worldwide through a dedicated direct Key Products: Solutions for FTTP, FTTN, FTTC, DSL, sales force, OEMs, value-added resellers and systems integra- Carrier Ethernet, mobile backhaul and IP business tors. Trading publicly in Europe, ADVA Optical Networking networks reported 2009 revenue of about $287.5 million. Summary: Founded in 1985, ADTRAN is a global provider of networking and communications equipment for service pro- Advanced Media Technologies (AMT) viders and enterprises. With a portfolio of more than 1,700 www.amt.com products, ADTRAN, headquartered in Huntsville, Ala., is 954-427-5711; 888-293-5856 equipped to address almost every networking need: carrier- class voice, video and Ethernet services delivery, business-class Key Products: Fiber optic transmission equipment, headends, routing, switching, IP telephony, network monitoring and IP and QAM set-top boxes, cable modems management. ADTRAN has approximately 1,700 employees, Summary: and its sales for 2009 were approximately $484 million. Advanced Media Technologies Inc. (AMT) is a value-added reseller of high-performance broadband products, targeting emerging technology applications with a complete line of products for CATV, IPTV and FTTH. It specializes in prebuilt headends that range from small DSS systems to fully digital, high-definition headends. AMT offers products ADVA Optical Networking from such leading manufacturers as Motorola, Amino, Blonder www.advaoptical.com Tongue, Pacific Broadband Networks, EGT, RGB Networks, 888-340-4885 Adtec, Drake, Olson Technology and Emcore. Customers in- Key Products: Optical+Ethernet systems for long-haul, metro clude major MSOs in the United States and Latin America as core, backhaul and access networking, including WDM- well as telcos, private cable operators and entertainment and PON multimedia content delivery companies around the world. Located in Deerfield Beach, Fla., AMT is a wholly owned Summary: ADVA Optical Networking is a global provider of subsidiary of ITOCHU International, the North American telecommunications equipment that specializes in carrier and subsidiary of ITOCHU Corporation of Japan.

“We continue to see the demand for bandwidth grow at an unprecedented rate, due to the popularity of mobile devices and Internet applications. To meet this demand, service providers are turning to Ethernet as the cornerstone of their network.” – Kevin Morgan, director of product marketing, ADTRAN Carrier Networks Division

38 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 AFL Telecommunications of fixed-broadband subscribers around the world are served www.afltele.com through access networks provided by Alcatel-Lucent; these 864-433-0333; 800-235-3423 networks encompass a range of access technologies (xDSL, VDSL, GPON, P2P fiber) and deployment models (FTTN, Key Products: FTTx electronics (PON, point-to-point FTTB, FTTH). With operations in more than 130 countries and DIRECTV MFH3), wireless solutions, network and 77,000 employees, Alcatel-Lucent reported revenue of $22 management platforms, fiber optic cable, fiber and copper billion in 2009. Incorporated in France, it has executive offices interconnect products, optical connectivity, outside-plant in Paris and in Murray Hill, N.J. hardware, fusion splicers, test equipment, training and comprehensive system integration services

Summary: Founded in 1984 and headquartered in Spartan- burg, S.C., AFL is a manufacturer and service provider enabling high-speed delivery of voice, video and data commu- Allied Telesis nications to a variety of markets. AFL’s product line includes www.alliedtelesis.com fiber optic cable, connectivity, fiber management, outside-plant 408-519-8700 closures, demarcation devices, Fujikura fusion splicers, Noyes test equipment and The Light Brigade training and educa- Key Products: IP switching and Ethernet access platforms tion. AFL plans, designs, implements and maintains commu- that provide connectivity over fiber, copper or wireless for nications networks, offering solutions for private MDU and service provider and enterprise networks master-planned community networks as well as telephone, ca- Summary: Allied Telesis sells secure IP/Ethernet access so- ble TV, utility, hospitality, enterprise and wireless companies. lutions for enterprise and service provider markets. Founded As a DIRECTV Master System Operator, AFL offers end-to- in 1987 as Allied Telesyn Inc., the company later changed its end solutions that include access to DIRECTV programming name to Allied Telesis. It is part of the Allied Telesis Group, and services for MDUs, master-planned communities, and headquartered in Bothell, Wash., and Tokyo, which operates hospitality and university applications. AFL’s bandwidth management and conditional Internet access solutions enable sys- in 39 countries, with globalized R&D and vertically integrated tem operators to offer DIRECTV video and Internet packages. ISO 9000 manufacturing. The company employs nearly 2,500 AFL also provides mesh wireless solutions for MDU, munici- people and had global revenue of $438 million in 2009. Allied pality, hospitality and enterprise applications. AFL has more Telesis’ end-to-end FTTx solutions, which include both PON than 3,300 employees worldwide and is a division of Fujikura and point-to-point active Ethernet, deliver up to 1 Gbps to the Ltd., with manufacturing, sales and administrative offices lo- premises. Nearly 300,000 living units are connected to ac- cated in the United States, the United Kingdom, Germany, tive Ethernet FTTH networks powered by Allied Telesis. The Japan, Mexico and China. company’s indoor and outdoor iMG multiservice gateways are designed for residential, MDU and business applications, and its operating and unified management software work across switching, carrier access and service gateway products to facilitate emerging content and services. Allied Telesis technology was used in the first two commercial deployments of IPTV, Alcatel-Lucent and today the company is pioneering eco-friendly technology, www.alcatel-lucent.com data virtualization and over-the-top video applications. 908-582-3000

Key Products: Wireline and wireless broadband access Alpha Technologies equipment, IP routing platforms, optical switching and www.alpha.com transport solutions, next-generation network and IMS 360-647-2360 solutions, IMS applications, IPTV solutions, network management, service integration capabilities, optical fiber, Key Products: Power systems for communications networks, connecting hardware and accessories, right-of-way solutions including power supplies, surge suppressors, enclosures, batteries, inverters, status monitors, building systems and Summary: Alcatel-Lucent, a telecommunications giant formed generators in 2006 by a merger between Lucent and the French telecom equipment vendor Alcatel, is a leader in fixed, mobile and Summary: Founded in 1976, Alpha Technologies is a ma- converged broadband networking and IP technologies, ap- jor supplier of power systems to the broadband communica- plications and services. The company leverages the technical tions industry worldwide. Alpha’s line of products provides and scientific expertise of Bell Labs, one of the largest innova- critical power conditioning and emergency backup to cable, tion powerhouses in the communications industry. One-third FTTH, wireless and other networks. Rapid growth in global

July 2010 | www.broadbandproperties.com | BROADBAND PROPERTIES | 39 20102010 BROADBAND PROPERTIES founded by Paul Allen and best known for its Moxi consumer “Solving the puzzle of connectivity whole-home HD DVR and cable DVR technology platforms. ARRIS is headquartered in Suwanee, Ga., and operates R&D in the home is often one of the bestTOP centers in the United States, Ireland and China, as well as a 2010 worldwide network of sales and support. ARRIS has 1,890 em- ways service providers can more ployees and reported 2009 revenue of $1.1 billion. quickly improve take rates.” – Jay Kilby, director of marketing Astec Underground www.astecunderground.com and product development, Suttle 865-408-2100; 800-527-6020

Key Products: Trenchers, vibratory plows and directional communications, as well as the relationship between system drilling power and overall network reliability, has created a demand for Alpha’s products across an array of communications ap- Summary: Astec Underground, a subsidiary of Astec Indus- plications. Alpha’s customers include major cable television tries, manufactures and markets underground-construction system operators, telecommunications service providers and equipment used to construct, maintain and repair telecommu- full-service communications providers in 50 countries. In- nications networks, including basic copper and fiber optic plant ternational markets include Europe, Latin America, Africa, and cable television systems. Product lines include Astec utility the Middle East, Australia and the Far East. With more than trenchers and horizontal directional drills as well as Trencor 1,000 employees, Alpha currently has sales and service centers heavy-duty mechanical chain trenchers and specialty rock ex- in the United States, Canada, Europe, the Middle East, China cavation machines. In late 2009 and early 2010, Astec intro- and Australia. Alpha Technologies is a member of The Alpha duced three new heavy-duty trenchers and the DD-4045 hori- Group, a global alliance of independent companies dedicated zontal directional drill. Customers include small contractors to creating powering solutions for communications, commer- operating a single trencher; large utility providers and contrac- cial, industrial and renewable-energy markets. tors with fleets of underground construction equipment; horizontal directional drilling specialists; and contractors building giant cross-country pipelines. Headquartered in Loudon, Tenn., with 150 employees, Astec operates a 330,000-square- foot facility that includes corporate offices, a new research and development center, training facilities, a manufacturing plant ARRIS and a custom paint facility. Astec Underground is one of 15 www.arrisi.com companies owned by Astec Industries, which had revenue of 866-362-7747; 678-473-2000 $738 million in 2009. Key Products: Equipment for cable operators, including RFoG and EPON solutions, cable modem termination AT&T, AT&T Connected Communities systems, voice and data modems and gateways, on- www.att.com/communities demand video and interactive advertising platforms, universal edge QAMs, advanced video encoding and Key Products: Voice, video, data and wireless services for processing, whole-home DVR, HFC access and transport residential and business customers systems, fixed-mobile convergence, software for remote workforce management and network management Summary: AT&T is the largest communications holding company in the world by revenue. Based in Dallas, Texas, Summary: ARRIS aims to provide broadband operators with it employs nearly 280,000 people worldwide and had more a complete portfolio of solutions to support voice, demand- than $123 billion in revenue for 2009. As a leader in deliver- driven video, next-generation advertising, IP video and high- ing IP-based services to residential and business customers in speed data services. The company’s new RFoG solution can the United States and around the world, AT&T serves more serve up to 32 subscribers on a single fiber, using splitters or than 17.3 million high-speed Internet subscribers and owns optical taps, on networks spanning up to 20 km between and operates the nation’s largest Wi-Fi network. The compa- headend and subscriber. This architecture allows EPON to be ny’s U-verse initiative is bringing voice, video and data services implemented later over the same fiber network – an important over fiber-to-the-node and fiber-to-the-home networks in 122 consideration for the future as PON-style networks replace markets across 22 states. The AT&T Connected Communities HFC in greenfield projects. In late 2009, ARRIS made two key program is a strategic marketing initiative between AT&T and acquisitions to bolster its video product portfolio: EG Tech- regional or national single-family builders, developers, real es- nologies, a supplier of encoding, decoding and video process- tate investment trusts, apartment ownership and management ing technologies for digital networks, and Digeo, the company groups and homeowners associations to provide voice, video

40 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 and broadband services to rental properties and residential Deployers of High-Speed developments. AT&T Connected Communities recently an- Residential Broadband nounced that it will provide U-verse services to The Broadway – San Antonio, a 20-story residential luxury high-rise with re- These firms are raising the bar for residential access sort amenities and services, via a fiber-to-the-node network. to high-speed broadband. Wireline operators listed here offer 24 Mbps or higher (sometimes much higher) Internet downstream speeds in at least some Atlantic Engineering Group markets. Some of those with fiber-to-the-home net- www.atlantic-engineering.com, www.aeg.cc works offer equally high upstream speeds. Satellite 706-654-2298 providers are bringing broadband to areas unserved by other broadband providers. BBP Top 100 compa- Key Products: Design and construction services for FTTP, nies are listed in bold in this and other tables. smart-grid, metro-area and wide-area networks

Company Name Web Address Summary: Atlantic Engineering Group (AEG), founded in AT&T www.att.com 1996, designs and builds communications networks. This out- Bright House Networks www.brighthouse.com side-plant specialist is headquartered in Braselton, Ga., but de- Cablevision www.cablevision.com ploys in-house personnel and on-site project managers around Campus Technologies www.campus the country and overseas. AEG has completed more than 75 technologies.net networks, including 21 fiber-to-the-premises projects as well as Canby Telecom www.canbytel.com Charter Communications www.charter.com many HFC builds, metropolitan networks, and wide-area net- Cincinnati Bell www.cincinnatibell.com works. Clients include municipalities, electric utilities, cooper- CityLink Fiber www.citylinkfiber.com atives and government agencies; a recent client is Vermont’s 22- Comcast www.comcast.com town ECFiberNet. The company is an “all in” service provider Connexion Technologies www.cnxntech.com for fiber optic networks, with the ability to provide mapping, Cox Communications www.cox.com design, construction and materials control. EATEL www.eatel.com En-Touch Systems www.entouch.net EPB Fiber Optics (Chattanooga) www.epbfi.com Fibernet Monticello www.monticellofiber.com Greenfield Aurora Networks Communications www.egreenfield.com www.aurora.com GVTC www.gvtc.com 408-235-7000 Hiawatha Broadband Communications www.hbci.com Key Products: Optical transport products that support cable HughesNet www.hughesnet.com operators’ evolution from hybrid fiber-coaxial networks to LUS Fiber www.lusfiber.com advanced HFC, fiber-deep and RFoG architectures that Mediacom www.mediacomcc.com deliver fiber to the premises and support future migration Paxio www.paxio.com Qwest www.qwest.com to PON technologies. Suddenlink Summary: Aurora Networks, founded in 1999 and headquar- Communications www.suddenlink.com Smithville www.smithville.net tered in Santa Clara, Calif., specializes in helping the cable in- Sunset Digital dustry evolve with solutions that build future-proof networks. Communications www.sunsetcom.com Using its understanding of cable networks, Aurora Networks SureWest Communications www.surewest.com delivers solutions such as fiber-deep and RFoG architectures TDS Telecom www.tdstelecom.com and Node PON technology and offers a line of optical trans- Time Warner Cable www.timewarner port products designed to address issues specific to the cable cable.com broadband industry. The company’s node platform, introduced UTOPIA www.utopianet.org in 2002, is optimized for scaling bandwidth to each subscrib- Verizon Communications www.verizon.com/fios er through support for multiple segmentation technologies Westel Fiber www.westelfiber.com WildBlue www.wildblue.com (LcWDM, DWDM and CWDM). Aurora Networks’ node Wilson, NC, Greenlight www.greenlightnc.com platform also supports the company’s fiber-deep architecture, Windstream fiber on demand for dedicated fiber-based Ethernet services, Communications www.windstream.com end-to-end RFoG and RFPON (RFoG plus PON) implementations and Node PON for migration to the all-IP world.

July 2010 | www.broadbandproperties.com | BROADBAND PROPERTIES | 41 20102010 BROADBAND PROPERTIES BEC Technologies municipally owned system providing electric, water, wastewater 714-890-0201; 972-422-0877 and fiber optic telecommunication and information services www.bectechnologies.net to the city of Bristol, Va., the town of Abingdon, and Wash- ington County. These combined systems employ 158 people. Key Products TOP : Ultra-broadband gateways for homes and 2010 BVU OptiNet, a nonprofit division of BVU, was launched in businesses, Ethernet switches and routers, smart-grid 2003 to provide digital cable, telephone service and high-speed interfaces Internet; it now serves 8,500 customers in southwestern Virgin- Summary: BEC Technologies provides customer-premises ia. BVU FOCUS is a consulting, operations and management equipment for GPON and active Ethernet networks, partner- firm operating under the umbrella of the city of Bristol, Va., ing with such FTTH equipment vendors as Enablence, Calix and Occam to provide end-to-end network solutions. BEC’s CPE includes broadband gateways and smart-grid solutions. Private Cable Operators and Its Wireless-N point-to-point fiber gateway supports up to 100 Fiber Optic Amenity Providers Mbps symmetrical. Additional solutions include AV-compliant Powerline Homeplug (Ethernet over in-home wiring) and These companies work with property owners and stand-alone switch/router solutions. BEC solutions have been developers to provide telecommunications networks deployed by more than 140 service providers in the United or services to multifamily housing, homeowner as- States, ranging from multistate telephone companies to rural sociations, resorts, the hospitality industry or student utility cooperatives. BEC Technologies, with offices in Hun- housing, over either fiber or copper. tington Beach, Calif., and Plano, Texas, is the U.S. arm of Tai- wan’s Billion Electric Company, which was established in its Company Name Web Address current form in 2004 but has roots going back to 1973. Billion AiroLink Communications www.airolink.tv operates in 22 countries. Airwave Networks www.airwave-networks.com American Cable Services www.americable.us Blonder Tongue Laboratories AT&T Connected www.blondertongue.com Communities www.att.com/communities 732-679-4000; 800-523-6049 BroadStar Communications www.broadstar.com Key Products: Analog products supporting CATV headend Campus Technologies www.campus and distribution applications; digital products supporting technologies.net 8VSB/QAM applications; encoder products supporting Connexion Technologies www.cnxntech.com standard- and high-definition TV applications; systems Consolidated design and engineering, technical support and technical Smart Systems www.consolidatedsmart.com training Crystal Clear Technologies www.crystalclear Summary: Blonder Tongue Laboratories, Inc., based in Old technologies.net Bridge, N.J., provides system operators and integrators serv- DirecPath www.direcpath.com ing the cable, broadcast, satellite, IPTV, institutional and pro- Front Door Networks www.frontdoornet.com fessional video markets with comprehensive solutions for the HLS Communications www.hls provision of content contribution, distribution and video deliv- communications.com ery to homes and businesses. With 60 years of experience, the InnCom Cable www.icubedinc.com company designs, manufactures, sells and supports an equip- MDU Communications www.mduc.com ment portfolio of standard- and high-definition digital video Multiband www.multibandusa.com solutions, as well as core analog video and high-speed data so- Pavlov Media www.pavlovmedia.com lutions for distribution over coax, fiber and IP networks. Prime Time www.primetime Communications communications.net Private Cable Systems www.pvtcable.com Bristol Virginia Utilities Road9 www.road9.net www.bvu-optinet.com Satellite Management Services www.smstv.com 276-669-4112 TCI www.tcintegration.com Key Products: Broadband voice, video and data services; Verizon Enhanced www.verizon.com/ consulting services Communities communities Westel Fiber www.westelfiber.com Summary: Bristol Virginia Utilities was the first municipal Ygnition Networks www.ygnition.com utility in the United States to deploy an all-fiber network offer- Zial Networks www.zial.com ing the triple play of video, voice and data services. BVU is a

42 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 and BVU. With 63 employees, 40 of whom operate a remote Headquartered in Petaluma, Calif., Calix had 2009 revenue of facility in Mooresville, N.C., BVU FOCUS offers assistance $233 million. to municipal entities in meeting their communities’ needs for telecommunications and information services and traditional utility operations. BVU provides 50 percent of the funding for Bristol’s Economic Development Department and is heavily involved in promoting economic development to prospective Canon Broadcast and Communications Division and existing industrial and commercial establishments. In www.canobeam.com 2009, the city of Bristol, Va., was named the only U.S. final- 201-807-3300; 800-321-4388 ist for the world’s Top Seven Intelligent Communities by the Intelligent Community Forum, with BVU recognized for the Key Products: Free-space optics data transceivers contributions of its broadband network to economic growth. Summary: Canon U.S.A.’s Broadcast and Communications Di- vision, based in Ridgefield Park, N.J., offers the Canobeam line of free-space optics digital transceivers, which transmit data over the air on beams of infrared light. Like optical fiber, free-space optics equipment is protocol-independent and requires no radio- Calient Networks frequency permits or licenses. Canobeam products are used in www.calient.net FTTH deployments in logistically challenging situations where 805-562-5500 fiber optic cables are impractical, for network redundancy, and to get networks up and running quickly. The models in the Cano- Key Products: Optical switching and fiber management beam series deliver data speeds from 25 Mbps to 1.5 Gbps and solutions for telecommunications providers and other cover distances from 20 meters to 1,000 meters. Canobeam’s markets auto tracking function constantly maintains beam alignment and compensates for vibrations in the installation base caused Summary: Calient Networks has its headquarters and manu- by weather and other factors. Canon U.S.A. is a leading provider facturing facility in Santa Barbara, Calif. Its flagship product of consumer, business-to-business and industrial digital imaging is the FiberConnect FC320X Optical Switch and FiberMoni- solutions. Its parent company, Canon Inc., a top technology pat- tor, which performs automated fiber management and real- ent holder, ranked fourth overall in the United States in 2009, time, dynamic, nonintrusive fiber monitoring. These products with global revenue of $35 billion. are designed to allow network operators to intelligently manage their fiber infrastructure in a fully automated, native all- Charles Industries optical, bandwidth-agnostic manner. Calient’s customers in- www.charlesindustries.com clude AT&T, Verizon, Qwest, Cisco, Fujitsu and others. Cali- 847-806-6300 ent sells globally through a direct sales team as well as through a partnership with Gales Technology. Key Products: Outside-plant fiber optic distribution pedestals and enclosures, fiber terminals and interconnects, extended-reach DSL systems Calix www.calix.com Summary: Charles Industries designs and manufactures 707-766-3000; 877-766-3500 buried distribution pedestals for fiber optic applications. The company, which serves telecommunications, CATV, munici- Key Products: Broadband access platforms for fiber and pality, utility and government service providers, introduced DSL networks, including multiservice access platforms, Ethernet service access platforms and nodes, OLTs and ONTs, outside plant, network and services management software “The future of broadband is fiber

Summary: Calix is a provider of broadband communications all the way – everywhere – access systems and software for copper- and fiber- based net- eventually with two or more FTTH work architectures. Its access portfolio, designed to help communications service providers evolve their networks to Ethernet service providers serving each home and deep fiber efficiently and cost-effectively, enables the deliv- across our great nation.” ery of revenue-generating services from basic voice and data to advanced broadband services over legacy and next-generation – John George, director, systems and networks. Calix has shipped more than 6 million ports to applications engineering, OFS more than 500 North American and international customers.

July 2010 | www.broadbandproperties.com | BROADBAND PROPERTIES | 43 20102010 BROADBAND PROPERTIES

“A gigabit to the desktop and home is rapidly emerging as table stakes in bandwidth services. Faced withTOP this reality, many forward-thinking operators are turning to next-generation2010 access strategies leveraging wavelength-division multiplexing technology. WDM-PONs leverage existing technology and standard protocols to efficiently deliver indefinite scalability without distance limitations for both business and residential applications.” – Jim Theodoras, director of technical marketing, ADVA Optical Networking nonmetallic fiber pedestals in 2001 and continues to pro- Key Products: BSS/OSS solutions, consulting and vide new solutions for nearly all fiber deployment architec- engineering services tures. Charles Fiber Distribution Point (CFDP) pedestals of- Summary: CHR Solutions provides consulting and IT man- fer closed-architecture protection for ribbon fiber and loose aged services/infrastructure to the rural telecommunications, buffer-tube fiber. The Buried Distribution Optical (BDO) line energy and finance market segments. Offerings include - en of open-architecture fiber pedestals offers a lower-cost alterna- gineering, financial, regulatory, compliance and marketing tive for cost-conscious deployments. Charles Universal Broad- services; association management; wireless strategies; strategic band Enclosures (CUBE) provide compact environmental planning and operational optimization; IT managed services; protection for electronics at cell sites, automatic meter reading remote infrastructure management; data center services; secu- and other remote equipment deployment and equipment con- rity and disaster recovery; applications development and in- solidation applications. Charles Industries, which is headquar- frastructure development; and a network operations center. In tered in Rolling Meadows, Ill., has about 350 employees and September 2009, the company merged with Martin Group, a manufactures all its products in four U.S. facilities. global provider of enterprisewide business support systems/operations support systems (BSS/OSS) solutions, next-generation engineering services and consulting services. CHR Solutions is headquartered in Houston, with offices in Dallas; Austin, Texas; Lubbock, Texas; Camden, Ark.; Columbia, Mo.; Min- neapolis, Minn.; and Springfield, Ill. CHR Solutions www.chrsolutions.com 713-351-5111

Cincinnati Bell Network Testing, Monitoring www.cincinnatibell.com And Management Services 513-397-9900 (Other Than Private Cable Operators) Key Products: Telephone, data, video and wireless services

Company Name Web Address Summary: With headquarters in Cincinnati, Ohio, Cincin- Alcatel-Lucent www.alcatel-lucent.com nati Bell provides integrated communications solutions – in- Aricent www.aricent.com cluding local, long distance, data, Internet, entertainment CHR Solutions www.chrsolutions.com and wireless services – to residential and business customers Communication Technology Services www.cts1.com in Greater Cincinnati. Cincinnati Bell is revamping its copper Ericsson www.ericsson.com network to allow delivery of services over a fiber optic network. IBBS www.ibbs.com Its fiber-based services, branded as Fioptics, include advanced Korcett Holdings www.korcett.com high-speed data, digital television and telephone service. Fiop- Source Technology www.source-t.com tics services provide customers with alternatives to broadband Steeplechase Networks www.scnets.com and television services offered by traditional cable companies. TCI www.tcintegration.com Fioptics Internet offers speeds up to 30 Mbps – currently the Tellabs www.tellabs.com fastest available in the Cincinnati area. Fioptics TV includes an expanded selection of high-definition and digital channels

44 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 as well as parental control features, HD DVR and video on tive subscriber systems for video, high-speed Internet and VoIP demand. Fioptics services can be bundled with other Cincin- networks. Cisco Systems, headquartered in San Jose, Calif., nati Bell services, allowing customers to receive a single bill for reported revenue of $36.1 billion in 2009. The company has all their communications and entertainment needs. Cincinnati about 68,000 employees worldwide. Bell’s 2009 revenue was $1.34 billion.

Cisco Systems www.cisco.com 770-236-5000 Clearfield www.clearfieldconnection.com Key Products: Active Ethernet, RFoG and RF video overlay 763-476-6866 solutions for fiber-to-the-home deployments; digital set- top boxes and accessories; cable modems; wireless routers; Key Products: Fiber distribution systems for the inside plant, headend equipment; network management systems outside plant and access networks

Summary: Cisco’s Ethernet FTTH, or active Ethernet solu- Summary: Headquartered outside Minneapolis, Minn., Clear- tion, which has been deployed globally, includes Ethernet field designs and manufactures the FieldSmart Fiber Manage- access switches, aggregation routers and optical network ter- ment Platform, which includes its latest-generation Field- Smart minals. The company’s Prisma D-PON solution delivers an Fiber Crossover Distribution System for the inside plant, FieldS- FTTH option for cable service providers by enabling a PON mart Fiber Scalability Center for the outside plant and FieldS- architecture in the outside plant while maintaining existing mart Fiber Delivery Point series for access networks. The three HFC back-office systems, providing for incremental FTTH product lines are built on the Clearview Cassette, an integrated growth on a future-flexible, low-maintenance architecture. 12-fiber management system that can be replicated whenever Cisco also supplies set-top boxes and cable modems, transmis- and wherever it is required in the network. For environments sion networks for home broadband access and digital interac- requiring only a few fibers, Clearfield offers the Clearview xPAK

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July 2010 | www.broadbandproperties.com | BROADBAND PROPERTIES | 45 20102010 BROADBAND PROPERTIES cassette, the foundation of the FieldSmart Small Count Delivery communications projects and verifies project status and project (SCD) Series. Clearfield is a public company with revenue of $25 completion. CTC is headquartered in Kensington, Md., and million for the fiscal year ending September 2009. has satellite offices in several other states. TOP 2010

Columbia Telecommunications Corporation (CTC) CommScope www.ctcnet.us www.commscope.com 301-933-1488 828-324-2200; 800-982-1708

Key Products: Broadband network design, assessment, Key Products: Cable and connectivity products including review, and implementation; business plan development; fiber enclosures, subscriber premises connectivity, hybrid technology planning; project management services fiber-coaxial cable, fiber optic and wireless integration solutions Summary: Founded in 1983, Columbia Telecommunications Corporation (CTC) provides communications engineering Summary: Founded in Hickory, N.C., more than 30 years consulting services for public-sector and nonprofit clients na- ago, CommScope had 2009 revenue of $3 billion and is a lead- tionwide. The company’s expertise includes feasibility analysis, er in the design and manufacture of infrastructure solutions for business plan development, network design, network deploy- communications networks. CommScope is the world’s largest ment, RFP development and negotiations with private-sector manufacturer of coaxial cable for hybrid fiber-coax applications and a major supplier of coaxial, fiber optic and twisted- providers. CTC also provides support with strategic planning, pair cables, subscriber premises connectivity products, rug- engineering, network design, business planning and applica- ged conduit products; and optical infrastructure solutions to tion preparation for federal and state broadband grants. CTC serve residential and commercial customers. CommScope has is not affiliated with any equipment manufacturers, communi- a global manufacturing and distribution network supporting cations carriers, cable operators or service providers. Using its customers of its four major businesses. In 2010, CommScope expertise and independence, the company evaluates the advan- introduced two significant additions to its BrightPath FTTH tages and lifetime costs of different approaches, makes inde- solution that expand its availability into global markets and pendent recommendations, explains and justifies conclusions make it compatible for use in PON applications. to policymakers and decision makers, oversees engineering and Communications Test Design Inc. (CTDI) www.ctdi.com Video Programming Aggregators 610-436-5203 (Linear, VoD and Interactive) Key Products: PON, RFoG, FTTN and wireless network Company Name Web Address and customer-premises equipment; legacy telco and cable Accedo Broadband www.accedobroadband.com management and equipment services Avail Media/TVN www.availmedia.com Cloverleaf Digital www.cloverleafdigital.com Summary: In 2008, the 35-year-old CTDI, based in West Comcast Media Chester, Pa., started its transformation from a company con- Center (HITS) www.comcastmediacenter.com centrating mainly on legacy network maintenance to a fiber CSI Digital www.csidigital.net powerhouse. In July 2009, it purchased Motorola’s FTTN DIRECTV www.directv.com business. This spring, it acquired PON and RFoG pioneer Al- Dish Network commercial.dishnetwork.com loptic – its fifth major acquisition in two years. The company 4Com www.4com.com can now equip, build and manage modern packet-switched and National Cable Television DOCSIS networks from the first mile to the central office and Cooperative www.cabletvcoop.org on to national trunks. Its Home4000 ONT can mix legacy National Rural and DOCSIS services; the Edge200 delivers voice, video, and Telecommunications data services for 64 ONTs while maintaining legacy network Cooperative www.nrtc.coop/pub/us/ management capabilities. CTDI, which is privately held, has 5,500 employees in 45 facilities worldwide. Satellite Management Services www.smstv.com Skyway Connect www.skywayconnect.com Connexion Technologies Telechannel www.telechannel.tv www.connexiontechnologies.net 919-535-7329

46 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 “Advances in video distribution technology have enabled residents of apartments, condos and co-ops to experience the full breadth of video entertainment services and opened the door for business opportunities for providers such as DIRECTV to offer their services to the 28-million-unit MDU market. Living in a large apartment or condo complex no longer means consumers have to settle for only one provider for video entertainment and telecommunications services.” – Mike Olson, vice president, MDU sales, DIRECTV

Key Products: Design, customization and management of proximately 24,000 employees worldwide. Corning Cable Sys- telecommunications networks tems develops and manufactures optical cable, hardware and equipment designed to make FTTx deployments faster, easier, Summary: Connexion Technologies customizes and manages more reliable and less costly. Corning Cable Systems Evolant state-of-the-art communications networks in single-family, Solutions delivers tip-to-tip product and service offerings for multifamily and high-rise properties nationwide. Its award- FTTx, CATV and wireless applications; these preconnector- winning networks are designed to optimize the communica- ized solutions have revolutionized the way FTTx networks are tions experience and value of properties for residents and prop- deployed. The OptiTap Connector, part of the Evolant Solu- erty owners by creating “A Better Connection,” the company’s tions, has become the industry standard in preconnectorized, service mark. Connexion Technologies is not a service provider; environmentally hardened technology. The ClearCurve prod- rather, it manages a suite of providers that offer entertainment uct suite, based on ultrabendable optical fiber, opened the way and communications applications, including enhanced televi- for cost-effective installation of fiber-to-the-home networks in sion, telephone, Internet and other services, over carrier-neutral MDUs and other complicated deployments. Consultants and networks. The company is based in Cary, N.C. It was estab- network designers have access to a variety of design tools and lished in 2002 to target greenfield developments with fiber resources as part of Corning’s FTTxpert Program. The Corn- to the home but has broadened its market to include existing ing Total Access Program provides design, engineering, fur- properties as well. It operates in all major markets. nishing and installation companies with the tools necessary to ensure successful FTTH and wireless deployments, and the Corning Connected Community Program helps homebuilders and developers market FTTH to consumers.

Corning, Corning Cable Systems www.corning.com; www.corningcablesystems.com 828-901-5000 Design Nine www.designnine.com Key Products: Optical fiber, optical fiber cable, FTTH 540-951-4400 cabinets, splitters, terminals, connectors, cable assemblies, MDU products, other telecommunications hardware and Key Products: Broadband planning and feasibility studies, equipment, splice and test equipment, engineering services fiber business and financial planning, broadband and training project management, broadband network design and implementation Summary: Corning developed the first fiber optic cable for communications in 1970 and remains a world leader in special- Summary: Design Nine offers broadband planning and engi- ty glass and ceramics, creating and manufacturing components neering services, including fiber and wireless network design, that enable high-technology systems. The company, whose grant writing assistance, needs assessment and fiber/wireless 2009 sales totaled nearly $5.4 billion, is distinguished by sus- broadband buildout assistance to communities, developers and tained investment in R&D, more than 150 years of materials local governments. Design Nine specializes in financial model- science and process engineering knowledge and a distinctive ing, business planning and legal and organizational design of collaborative culture. At the end of 2009, Corning had ap- community broadband systems and project management. The

July 2010 | www.broadbandproperties.com | BROADBAND PROPERTIES | 47 20102010 BROADBAND PROPERTIES firm’s network designs include open-access and open-service broadband networks. Headquartered in Blacksburg, Va., De- Network Planning, Design, sign Nine is currently working in Virginia, Florida, Massachu- Engineering, Construction setts, Minnesota, New Hampshire and New Mexico. The com- Excludes companies that provide these services only pany’s many public- and private-sector clients include theTOP city 2010 for networks they will own or manage. of Danville, Va., where Design Nine has provided assistance with network architecture, vendor selection, business and fi- Company Name Web Address nancial planning and service provider development to nDan- Adesta www.adestagroup.com ville, a municipal, open-access, Layer 3 open services network. AFL Telecommunications www.afltele.com Another major Design Nine project, The Wired Road, covers Atlantic Engineering Group www.atlantic- 1,000 square miles in southwestern Virginia. Design Nine re- engineering.com cently won a company contract to manage a major expansion of Bristol Virginia Utilities www.bvu-optinet.com The Wired Road that will take fiber to three additional towns, CHR Solutions www.chrsolutions.com including a rural FTTH deployment. The company also rolled Columbia Telecommunications out a carrier-class, open-access network for the city of Palm Corporation (CTC) www.ctcnet.us Coast, Fla., which included financial planning, designing net- Corning Cable Systems www.corningcable work architecture (with an MPLS backbone), designing a colo- systems.com cation facility, and attracting service providers and customers Design Nine www.designnine.com to the new network. DSI Technologies www.dsifiber.com Emerson Network Power www.emerson networkpower.com DIRECTV Fiber-Tel Contractors www.fibertel www.directv.com contractors.com 888-777-2454 Finley Engineering www.fecinc.com Gibson Technical Services www.gibsontech.com Key Products: Satellite TV services to residential and InfiniSys Electronic Architects www.electronic business customers; network installation and integration architect.com Inteleconnect www.inteleconnect.com Summary: Headquartered in El Segundo, Calif., DIRECTV i3 Group www.i3-group.co.uk delivers satellite TV service to residential and business cus- J&R Underground www.jrunderground tomers with an increasing focus on multifamily solutions. llc.com DIRECTV’s satellite distribution technologies for the multi- Kabel-X USA www.kabelxusa.com dwelling market include MFH2, which is appropriate for prop- KGP Logistics www.kgplogistics.com erties of all sizes and uses single-wire multiswitch technology, KiS Communications www.kis-comm.com and MFH3, now known as DIRECTV IPAdvantage, which is LTS Group www.ltscompany.com designed for properties with 150 or more units, includes remote Michels Communications www.michels.us network monitoring, uses IP-based technology and requires “I” Mid-State Consultants www.mscon.com series DIRECTV receivers. MFH2 and MFH3 can be imple- MPNexlevel.com www.mpnexlevel.com mented as a single property headend, single roof-mounted dish Multicom www.multicominc.com solution. Both solutions provide access to all DIRECTV pro- OFS www.ofsoptics.com gramming and services. In the United States, DIRECTV offers On Trac www.ontracinc.net its 18.6 million customers more than 130 HD channels and Pulse Broadband www.pulsebroadband.net Dolby Digital 5.1 theater-quality sound (when available), ac- Quanta Services www.quanta cess to exclusive sports programming, such as NFL SUNDAY services.com TICKET, and such advanced technology as the DIRECTV Source Technology www.source-t.com DVR Scheduler and the DIRECTV Whole Home DVR expe- Spectrum Engineering rience. New in 2010 are 30 additional HD channels, national Corp. www.spectrumeng.com channels dedicated to 3-D, the first 3-D broadcast of the MLB Steeplechase Networks www.scnets.com All-Star game, an expansion of DIRECTV Cinema service TCS Communications www.tcscomm.com to more than 400 pay-per-view titles, and whole-home DVR Team Fishel www.teamfishel.com technology. DIRECTV revenue, including its U.S. and Latin Tellabs www.tellabs.com America operations, was $21.5 billion in 2009. Tetra Tech www.tetratech.com Turnkey Network Solutions www.tkns.net UniTek Global Services www.unitekglobal DISH Network services.com commercial.dishnetwork.com US Metronets www.usmetronets.com 800-454-0843

48 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 Key Products: Video programming packages for business, Summary: Draka Communications Americas is part of one of hospitality and multifamily housing delivered via satellite the largest optical fiber producers in the world – the 100-year- old Draka, based in Amsterdam. It is a leader in optical fiber Summary: DISH Network offers video programming for and cable solutions, with more than 15,000 cables for indoor, multitenant buildings, single-family neighborhoods, hospitals indoor-outdoor, outdoor and specialty applications. Its bend- and assisted-living properties. Services range from low-cost insensitive BendBright fiber line, first introduced in 2002, is bulk programming delivered to an entire complex to custom- available in single-mode and multimode cables. Draka’s re- ized triple-play accounts for each resident’s upgrade choices. gional headquarters, located in Claremont, N.C., is the only DISH brings the best in television programming, including colocated fiber and cable facility in North America; its 128- high-definition, international, movies and sports program- acre campus is home to a 1.2-million-square-foot manufac- ming packages, together with the most advanced technology turing facility dedicated to the development, delivery and available, including 1080p VoD and the ViP 722 HD DVR. deployment of optical fiber and fiber cable networks. Draka, DISH Network will be the first video partner for Google TV which has 9,600 employees and more than 68 factories, sales when that service launches this fall. Google TV is an open and support offices in 31 countries, had revenue of about platform that will integrate multichannel television with Web $3 billion in 2009. media content, allowing subscribers to search for content across DISH Network, the Internet and their DVRs. Headquartered in Englewood, Colo., Dish Network had more than 14.1 million satellite TV customers as of March 2010. Emerson Network Power Ditch Witch www.emersonnetworkpower.com www.ditchwitch.com 440-246-6999; 800-800-1280 800-654-6481 Key Products: AC and DC power, outside-plant enclosures, Key Products: Construction equipment for laying fiber precision cooling systems, embedded computing and power, integrated racks and enclosures, power switching Summary: Ditch Witch dates from 1949, when its founder and controls, monitoring and connectivity invented a workable compact trencher. The Ditch Witch organization specializes in the design and manufacture of high- Summary: Emerson Network Power, a business of Emerson, quality underground construction equipment. It sells tren- is a global leader in enabling business-critical continuity – the chers, vibratory plows, pneumatic piercing tools, backhoes, assurance that critical technology investments will not fail be- electronic tracking and locating tools, horizontal directional cause of power loss – from grid to chip for telecommunications networks, data centers, health care and industrial facilities. drilling systems, drill pipe, downhole tools, vacuum excavation Based in Columbus, Ohio, Emerson Network Power provides systems, excavator-tool carriers, mini skid steers, pipe bursting solutions and expertise for AC and DC power and precision systems and the Zahn family of power utility equipment. Ditch cooling systems, embedded computing and power, integrated Witch Financial Services offers a variety of financing and lease racks and enclosures, power switching and controls, infrastruc- options. New products in 2009 included two low-cost tren- ture management and connectivity. Emerson Network Power’s chers; a ride-on trencher; and an improved system for locating suite of solutions for supporting communications network in- faults in direct-buried, unshielded power and communications frastructure includes outside-plant enclosures and equipment, cables. The Ditch Witch organization’s manufacturing head- NetSure DC power systems and turnkey services. quarters is located in Perry, Okla., and has more than 1,000 employees. The equipment is distributed through a worldwide dealer organization.

Enablence Technologies www.enablence.com 613-270-7860 Draka Communications Americas www.draka.com/communications Key Products: PLC-based FTTH triplexers and diplexers, 828-459-8895; 800-879-9862 FTTH central office and customer-premises equipment

Key Products: Optical fiber cable solutions for network Summary: Based in Ottawa, Ontario, Enablence is a global operators, telecommunications carriers, utilities, installers supplier of optical networking systems, subsystems and com- and enterprises ponents. Enablence Systems Division’s fiber-to-the-home and

July 2010 | www.broadbandproperties.com | BROADBAND PROPERTIES | 49 20102010 BROADBAND PROPERTIES

“Open-access networks are really beginning to deliver the results that have been promised. They are attractingTOP service providers, and as those providers compete for customers, prices for2010 services such as Internet access and VoIP telephone are dropping as much as 50 to 70 percent.” – Andrew Cohill, president, Design Nine fiber-to-the-business solutions have been implemented by more funding by the Department of Energy to expedite the buildout than 420 service providers, including, most recently, Cam- of the smart grid. bridge Telephone in rural Nebraska. The Optical Components and Subsystems Division is a global leader in planar lightwave circuit technology, which integrates dozens of components into a single optical chip; this division’s products have been integrated widely into networks around the world and are serving Ericsson tens of millions of subscribers. In April 2010, Enablence signed www.ericsson.com/us an agreement to merge Israel-based broadband access vendor 972-583-0000 Teledata into its Systems Division. Teledata’s multiservice access platform and VDSL capabilities will broaden Enablence’s Key Products: Deep-fiber access portfolio including VDSL2, product line, providing international customers with a path to point-to-point and point-to-multipoint products; Ribbonet evolve their copper networks to fiber. Enablence’s revenue for air-blown fiber solution for FTTx; cables and interconnect fiscal 2009 was $45 million.

Fiber-to-the-Home Electronics These companies provide active equipment for fiber access networks. EPB www.epb.net, www.epbfi.com Company Name Web Address 423-648-1372 ADTRAN www.adtran.com Alcatel-Lucent www.alcatel-lucent.com Key Products: Voice, video, data and smart-grid services Allied Telesis www.alliedtelesis.com provided over a fiber optic network ARRIS www.arrisi.com Aurora Networks www.aurora.com Summary: EPB, the municipal utility of Chattanooga, Tenn., has provided affordable electric power to the Chattanooga area Calix www.calix.com since 1935 and now serves a 600-square-mile area that includes Cisco Systems www.cisco.com eight counties in Tennessee and Georgia. In 2000, it launched Communications Test EPB Telecom to provide communications solutions to local Design Inc. (CTDI) www.ctdi.com businesses; with more than 2,400 customers, EPB Telecom is ECI Telecom www.ecitele.com now the second largest business communications company in Enablence www.enablence.com the Chattanooga market. In 2008, EPB began building a fiber- Ericsson www.ericsson.com to-the-home network that is already available to more than Hitachi Communication www.hitachi- 100,000 homes and businesses and will be available through- Technologies America cta.com out the entire service area, nearly 170,000 homes and busi- Motorola www.motorola.com nesses, by the end of 2010. It launched services in September Occam Networks www.occamnetworks.com 2009, offering 150 Mbps symmetrical Internet access; digital ReadyLinks www.ready-links.com voice; and video services in localities where it has been awarded Telco Systems www.telco.com cable franchises. EPB also uses its fiber-to-the-home network as Tellabs www.tellabs.com the backbone for its smart grid, which will provide increased UTStarcom www.utstar.com power reliability, greater operational efficiency and more power Zhone Technologies www.zhone.com management tools for the utility’s electric customers. In 2009, ZyXEL Communications www.us.zyxel.com the company was awarded $111.5 million in federal stimulus

50 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 “Today, providers are faced with the challenge of meeting subscriber expectations for video quality service across multiple devices and can expect this to continue as the industry evolves. Whether they deliver video traditionally or through new methods, such as 3-D television, they all need solutions that help ensure and enhance quality subscriber experience while not draining resources. With all these advancements, this is an exciting time for providers and subscribers.” – Calvin Harrison, COO, IneoQuest Technologies

products, microwave networks, network management communications, broadband and satellite service providers tools, stations and broadband switches, IPTV middleware worldwide. ETI’s products integrate back-office systems with FTTH and IPTV technologies, allowing instantaneous pro- Summary: Ericsson is the world’s largest provider of technol- visioning and billing of voice, video and data services. The ogy and services to telecom operators. W ith approximately company’s flagship product, Triad sdp, has out-of-the-box 25,000 patents, it has one of the industry’s most comprehen- automated provisioning support for FTTx, IPTV and soft- sive intellectual property portfolios. It is the leader in mobile switch technologies from vendors that include Alcatel, Calix, technologies, providing support for networks with more than Cisco, MetaSwitch, Microsoft, Minerva, Motorola, Nokia 2 billion subscribers, and also the largest provider of managed Siemens Networks and Occam. Triad’s modules include or- services. The company’s portfolio comprises mobile and fixed der entry and rating; work order management and schedul- network infrastructure, telecom services, software, and broad- ing; reporting; and billing. Subsystems such as customer- band and multimedia solutions for operators, enterprises and premises equipment inventory, PPV/VoD management and re- the media industry. Ericsson deep-fiber access solutions range porting can also be managed via Triad sdp technology. from FTTx and VDSL2 broadband access products to air- blown fiber passive solutions. The company’s end-to-end IPTV solution encompasses everything from the video headend to middleware to quality-of-service monitoring and provisioning – including edge, metro and deep-fiber access, as well as EXFO operation and maintenance. In April 2010, Ericsson entered www.exfo.com into an agreement to acquire Nortel’s majority shareholding 418-683-0211; 800-663-3936 in LG-Nortel; the completion of this transaction will give Er- icsson a foothold in the emerging WDM-PON market. The Key Products: Test and service assurance solutions company was founded in 1876 and has global headquarters in Stockholm and North American headquarters in Plano, Texas. Summary: EXFO, based in Quebec City, provides test and More than 86,500 employees generated net sales of $27.1 bil- service assurance solutions for wireless and wireline network lion in 2009. operators and telecommunications equipment manufacturers. It accounts for an estimated 33 percent of the portable fiber optic test market. The telecom division, which provides more than 90 percent of the company’s revenue, offers solutions that assess the performance and reliability of converged IP fixed ETI Software Solutions and mobile networks from core to edge. Key technologies sup- www.etisoftware.com ported include 3G, 4G/LTE, IMS, Ethernet, OTN, xDSL and 770-242-3620 various optical technologies. EXFO has a staff of approximately 1,600 people in 25 countries, supporting more than 2,000 cus- Key Products: Software for subscriber management, flow- tomers worldwide. In March 2010, EXFO acquired NetHawk through activation and provisioning Oyj, a privately held company headquartered in Oulu, Fin- land. NetHawk’s products include protocol analyzers for test- Summary: Since 1992, ETI Software Solutions has de- ing, troubleshooting and optimizing wireless networks as well livered billing and operational software solutions to tele- as high-performance network simulators for load generation,

July 2010 | www.broadbandproperties.com | BROADBAND PROPERTIES | 51 20102010 BROADBAND PROPERTIES regression and functional testing. In fiscal 2009, the company States. The company specializes in end-to-end engineering reported revenue of $172.9 million. consulting for telecommunications, wireless, cable television and electric power transmission and distribution networks, as TOPwell as project management and right-of-way services. Finley 2010 develops standard design criteria for clients’ projects and follows through with detailed designs, construction documents, FiberZone Networks contracts, contract administration and materials lists. Once a www.fiberzone-networks.com project is under way, Finley can provide construction obser- 301-941-1928 vation and project management. It has completed more than 6,500 miles of FTTH projects and passed more than 35,000 Key Products: Automated fiber management systems homes. In April 2010, the company acquired Bryant Survey- ing and Mapping (BSM), a regional full-service surveying and Summary: FiberZone Networks provides automated fiber mapping company with a broad base of corporate, municipal management (AFM) solutions that allow facility operators to and private clients throughout Arkansas, Kansas, Missouri, deliver new fiber-based services, design and operate networks Oklahoma and Texas. efficiently and flexibly, and improve customer service and -net work uptime. FiberZone AFM enables network operators to provision, manage and troubleshoot networks end to end without having to perform on-site servicing. The foundation of AFM is FiberZone’s latched optical coupling, which delivers remote Foxcom control and automation to the fiber infrastructure while main- www.foxcom.com taining the attributes and reliability of a manual patch panel. 609-514-1800 AFM technology also enables carriers to generate new revenue streams through on-demand service provisioning. In 2008, Key Products: Broadband fiber optic MDU distribution the company launched its flagship product, the AFM-360 systems for video, voice and data; satellite downlink signal and also announced sales of the AFM-360 to large carriers transport over fiber in Asia and the United States. In April 2010, FiberZone announced a new software module to automate recovery from Summary: Foxcom, a division of OnePath Networks, provides fiber cuts and equipment port failures across a network. fiber optic solutions to the MDU market and the professional FiberZone Networks is a charter member of the Advanced satellite earth station and video distribution markets. Founded Fiber Connectivity and Switching Forum (AFCS), formed in in 1993, Foxcom has two product lines: point-to-multipoint dis- June 2008. The company is privately held with offices in the tribution platforms for the MDU triple-play market and point- United States and Israel. to-point transport of satellite signals in earth stations, broadcast facilities, cable TV headends and other satellite gateway applica- Finley Engineering tions. Recent products include the BsmarTV suite, an MFH- www.fecinc.com 2-ready, triple-play deployment platform for the MDU market; 417-682-5531 and SatLight/Platinum, which enables advanced RF and fiber optic link control and monitoring for the earth station market. Key Products: Network design and engineering services The addition of active Ethernet products to the BsmarTV platform creates a full triple-play fiber optic distribution system with Summary: Founded in 1953, Finley Engineering Company has the broadest pipe to the home. Foxcom’s corporate headquarters more than 200 employees in 10 offices nationwide and is one and its research and development are based in Israel, and it also of the largest telecom network design companies in the United has offices in the United States, the United Kingdom and South

“We believe the next boost to broadband deployment will come from creatively using today’s technologies to reduce the operational costs of installation and deployment. It’s very exciting to see that some of the most innovative service providers in the industry have the vision to prove out new concepts from emerging infrastructure vendors.” – Cheri Beranek, president and CEO, Clearfield

52 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 Africa. Foxcom currently employs more than 40 people, with are not selected. Google has promised to share with the public the majority in research and development. what it learns about new techniques for fiber deployment and about next-generation applications. Headquartered in Moun- tain View, Calif., Google has pioneered much of the software Google that makes the Web usable. Its 2009 revenue, derived primarily www.google.com from Web-based advertising, was $23.7 billion. 650-253-0000

Key Products: Construction and operation of open-access, Graybar fiber-to-the-home networks (planned) www.graybar.com 800-GRAYBAR (472-9227) Summary: Unlike the 99 other companies on this year’s Top 100 list, Google has not yet contributed to the buildout of fiber Key Products: Fiber connectors, couplers, housings, panels, to the home – other than by boosting the demand for band- splice trays, fusion splicers, cleaners, test equipment, VAR width with its quest to “organize the world’s information and services make it universally accessible and useful.” This year, however, Google drew enormous public attention to the benefits and Summary: Graybar, a Fortune 500 company, specializes in potential of FTTH. When it announced in February that it supply-chain management services and is a leading North planned to build open-access, 1 Gbps-capable networks in one American distributor of components, equipment and materials or more U.S. cities, Google energized broadband advocates for several industries. With net sales of $4.38 billion in 2009, throughout the country, inspiring more than 1,100 communi- Graybar employs about 6,900 people at more than 240 dis- ties to apply to become Google Communities. Google plans tribution centers throughout the United States, Canada and to select its fiber communities by the end of 2010, but a sig- Puerto Rico. It is one of North America’s largest and oldest nificant number of applicants have decided to continue seek- employee-owned companies. Established in 1869, Graybar ing financing for community broadband networks even if they stocks and sells hundreds of thousands of items from thousands of manufacturers and can procure, warehouse and deliver almost any kind of electrical, communications or data Customer-Premises Equipment product, component or service. Fiber connectivity solutions represent a fast-growing area in its catalog. Through its dis- Other Than Network Interface Devices tribution network and value-added services, including kitting These companies provide set-top boxes, modems, and integrated solutions, Graybar is helping its customers pow- routers, residential gateways, home networking gear er and network their facilities. and related equipment.

Company Name Web Address Actiontec www.actiontec.com Advanced Digital Broadcast www.adbglobal.com Great Lakes Data Systems Alcatel-Lucent www.alcatel-lucent.com www.glds.com Amino www.aminocom.com 800-882-7950 ARRIS www.arrisi.com BEC Technologies www.bec Key Products: Billing and provisioning software for cable technologies.net TV, Internet, VoIP, VoD, pay-per-view and other Cisco Systems www.cisco.com broadband services Comtrend www.comtrend.com EchoStar www.echostar.com Summary: Great Lakes Data Systems was founded in 1980 by Entone www.entone.com cable professionals to meet the industry’s need for reliable, in- Leviton www.leviton.com telligently designed billing software. Its customers are primar- Motorola www.motorola.com ily small to midsized cable companies, ranging from startup Ruckus Wireless www.ruckuswireless.com operations to systems with more than 250,000 subscribers. Samsung www.samsung.com GLDS serves more than 300 operators, including both private Telco Systems www.telco.com cable operators and fiber-to-the-home providers such as the mu- Telect www.telect.com nicipal FTTH system in Tullahoma, Tenn., and several others. Technicolor www.technicolor.com Voice, video and data can be provisioned directly from the bill- Tilgin www.tilgin.com ing system and itemized on a single monthly subscriber bill. The 2Wire www.2wire.com company’s two largest offices are in Carlsbad, Calif., and ZyXEL Communications www.us.zyxel.com Beaver Dam, Wis., but it operates in 49 states and 40 countries worldwide. Key products include WinCable, for cable billing

July 2010 | www.broadbandproperties.com | BROADBAND PROPERTIES | 53 Put Your Community On Track ATTEND VALUABLE

To Get True Broadband Participate! WEBINARS Interactive Format. FREE ADMISSION. Past sessions: Listen to Recordings Sign Up Now For Our Municipal Webinar Series At: UPcoming sessions: Learn more and Register www.MuniWebinar.com Visit www.MuniWebinar.com 12 Steps to Move Broadband from Ideas to Execution available on Recording Join hundreds of community leaders who have already signed up and attended. 7 Ways to Make the Needs Assessment Pay Dividends Wednesday, July 21 Communities United for Broadband Finding the Right Business Model for Community Broadband Wednesday, august 4 • GIVES your community a path to information, resources, and collaboration tools. Show Me the Money: • HELPS you advance from ideas to plans to implementation of your broadband network. Financing Broadband in Rough Economic Times Wednesday, august 18 • LEVERAGES the prep work done for stimulus grants and the google fiber RFi. You Can Never Have Too Many Partners in Broadband • POOLS communities’ skills, enthusiasm, and newfound wisdom into a national force. Wednesday, september 1 • PROMISES better, faster broadband to constituents. When Broadband Becomes Political: 10-Point Survival Guide Wednesday, september 22 Moderator: Steven Ross Corporate Editor, Broadband Properties Our national organization For additional information visit: www.MuniBroadband.com Presenter: Craig Settles Author, analyst, municipal expert • DISTRIBUTES information through online content, Webinars and workshops. sign up for our Google group to get updates on resources and opportunities to turbo-charge your broadband efforts. • OFFERS links to resources crucial to executing local broadband strategies. groups.google.com/group/cufb • ENABLES public, private and other organizations to meet and collaborate. Join our Facebook group • PRESENTS the opportunity to join with hundreds of other communities. communities United for Broadband

• PROVIDES registration to scheduled webinars FREE OF CHARGE! “If broadband is to be, it is up to me” www.CommunitiesforBroadband.com Put Your Community On Track ATTEND VALUABLE

• PROVIDES registration to scheduled webinars FREE OF CHARGE! “If broadband is to be, it is up to me” www.CommunitiesforBroadband.com 20102010 BROADBAND PROPERTIES and subscriber management, and WinVoIP, which can provi- communities. The company has 11 active FTTH projects and sion, import, consolidate, manage, report and bill call detail re- more than 9,000 customers throughout California and Arizona. cords from most integrated VoIP vendors’ packages. The GLDS Greenfield is currently designing 11 more communities and has SuperController II add-on for pay-per-view can be used alongTOP secured contracts for an additional 22 projects representing more with other billing software, and it interfaces with most headend2010 than 250,000 homes. Greenfield also has contracts with UCLA, equipment and set-top boxes. GLDS also sells hosted solutions the city of Pasadena and the city of Dana Point to provide fiber for providers that choose not to run billing and provisioning optic design, cabling and communications services. The com- systems in-house. pany recently entered the existing multifamily housing market space, providing bundled voice, video and data packages. Greenfield Communications www.egreenfield.com 949-248-8898

Key Products: Fiber optic and low-voltage design, GVTC Communications construction and operations; service provider for voice, www.gvtc.com video, high-speed data and community Intranet services 800-367-4882

Summary: Based in Southern California, Greenfield Commu- Key Products: Video, high-speed Internet, security nications was formed in 2001 to provide turnkey fiber-to-the- monitoring, local and long-distance telephone and home solutions for developers of new master-planned residential advanced data services

Passive Network Components These companies provide distribution frames, cross-connect panels, splitters, enclosures, connectors, duct, conduit and similar equipment for fiber access networks. Company Name Web Address Company Name Web Address A-D Technologies www.adtechnologies.com Montclair Fiber Optics www.montclairfiber.com ADC www.adc.com MRV Communications www.mrv.com AFL Telecommunications www.afltele.com Multicom www.multicominc.com Alliance Fiber Optic Products www.afop.com Multilink www.multilinkone.com Belden www.belden.com Occam Networks www.occam Calient Networks www.calient.com networks.com Calix www.calix.com OFS www.ofsoptics.com Channell Commercial Nexans www.nexans.com Corporation www.channellcomm.com Optelian www.optelian.com Charles Industries Ltd. www.charles Opterna www.opterna.com industries.com Optical Cable Corporation www.occfiber.com Clearfield www.clearfield Preformed Line Products www.preformed.com connection.com Prysmian www.prysmian.com CommScope www.commscope.com Radiant Communications www.rccfiber.com Corning Cable Systems www.corningcable SENKO Advanced systems.com Components www.senko.com Draka Communications www.draka.com/ Sumitomo Electric www.sumitomo Americas communications Lightwave electric.com Emerson Network Power www.emerson Suttle www.suttleonline.com networkpower.com Telect www.telect.com Ericsson www.ericsson.com Tellabs www.tellabs.com FiberZone Networks www.fiberzone- TeraSpan www.teraspan.com networks.com 3M Company www.3M.com/telecom Harmonic www.harmonicinc.com Timbercon www.timbercon.com Leviton www.leviton.com Tyco Electronics www.tycoelectronics.com Lite Access www.liteaccess.com Westek Electronics www.westek.com Miniflex www.miniflex.co.uk Zhone Technologies www.zhone.com

56 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 “The competitive telecommunications landscape has created a need for bundled services now more than ever. This retention value has become a standard that will determine who leads this market today and in the future. Companies that are able to quickly provide this unique customer experience will transform themselves into true 21st-century communications providers.” – Vern Swedin, president, Pace International

Summary: GVTC is a full-service communications provider Communications, DIRECTV, EchoStar, Hearst-Argyle, Insight that offers high-speed Internet, digital cable TV, phone service Communications, Sinclair Broadcasting, Time Warner Cable and home security monitoring in a 2,000-square-mile area of and Yahoo. International customers include many Tier 1 provid- south-central Texas. The company is in the midst of a five- ers in Europe, Latin America and Asia. In May 2010, Harmonic year, $35 million FTTH expansion project and is replacing announced plans to acquire Omneon, a provider of video pro- copper lines with fiber connections in most of its established duction and playout solutions to media customers. Harmonic communities. The project is projected to add FTTH to 20,000 reported revenue of $319 million in 2009. additional premises by 2013. In December 2009, GVTC lever- aged the capabilities of its fiber network to offer customers 40 Hiawatha Broadband Communications Mbps Internet download speeds and 10 Mbps upload speeds, www.hbci.com the fastest available in southern Texas. In March 2010, GVTC 888-474-9995 introduced Total Home Networking, a managed service that helps both business and residential customers connect multiple Key Products: Internet access, cable television, telephone and computers and electronic devices so they can share a single wireless services high-speed Internet connection. GVTC has 225 employees, and revenue for 2009 was $75.7 million. Because it is a non- Summary: Founded in 1997, Hiawatha Broadband Communi- profit, any telephone-related revenue over and above operating cations (HBC) offers residential, business and wholesale televi- expenses is allocated to member-owners in the form of capital sion; Internet access; telephone; and media production services credits. This year, GVTC will disburse $4.2 million in capital in southeastern Minnesota. Wireless services were added in credits to its telephone cooperative members. 2009. HBC operates both hybrid fiber-coax and fiber-to-the- home networks and recently completed the activation of three new fiber-to-the-home networks in the towns of Rollingstone, Stockton and Lewiston. HBC provides a complete video service selection of more than 100 TV channels (including high-defi- Harmonic nition programming), digital music, pay-per-view where available and extensive local programming produced by HBC Pro- www.harmonicinc.com ductions. Digital video service is available in nine service areas. 408-542-2500; 800-788-1330 The company has 68 employees, seven retail communities and a Key Products: Video delivery solutions wholesale division. Annual revenue is $14 million.

Summary: Harmonic provides video delivery solutions for many of the world’s leading broadcast, cable, satellite, Internet, mobile and telco providers. Its solutions address the growing demand for delivering high-definition and on-demand video to any de- Hitachi Communication Technologies America vice – not just the TV but also the PC and mobile devices. Har- www.hitachi-cta.com monic supports video delivery over fiber to the premises with 770-446-8820 its MAXLink Video Optical Amplifier, which provides an RF video overlay using 1550 nm signal transport. Headquartered Key Products: Optical access solutions, optical transport in Sunnyvale, Calif., the company operates R&D, sales and equipment, electronic and optical components, wireless systems integration centers worldwide. U.S. customers include infrastructure products, home networking applications Cablevision Systems, Charter Communications, Comcast, Cox development and management solutions

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As the Internet evolves from websites and individuals to Web apps and communities, we are seeing the TOPDarwinian sorting of network offerings. The value of FTTH’s unparalleled2010 speed and low latency will be fully apparent and realized by new applications, smart sensors and media-rich communications and social networks. – Edward Zyszkowski, CEO, Steeplechase Networks

Summary: Hitachi develops and manufactures optical access Summary: JDSU provides test and measurement solutions equipment, including GEPON, RFoG and DePON (DOCSIS and other optical products for telecommunications service over GEPON) solutions, to support the deployment of fiber to providers, cable operators, network equipment manufactur- the premises by telecommunications and cable television net- ers and enterprises. Its portfolio of optical communications work operators, utilities and municipalities. In May, the com- solutions includes attenuators; circulators; couplers; splitters; pany announced 10 Gbps capability for its EPON platform. It WDMs; detectors/receivers; subsystems for transmission, am- also offers metro and long-haul CWDM/DWDM platforms plification and wavelength management; circuit packs and up to 10 Gbps and packet optical transport solutions up to 100 Gbps. Hitachi Communication Technologies America is head- optical test platforms. All are designed to enable agile optical quartered in Norcross, Ga., with offices in Santa Clara, Calif., networks – systems that can be managed remotely and respond and Dallas, Texas. The company is a subsidiary of Hitachi Ltd., dynamically to changes in network traffic patterns as demand which is the third largest technology company on Earth, with increases. JDSU is also a leader in the evolution of 40G and fiscal 2009 revenue of $96.4 billion, about 19 percent of which 100G high-speed networks, offering both optical components was in the IT and telecommunications sector. Hitachi has ap- and test equipment. Based in Milpitas, Calif., JDSU has 4,000 proximately 360,000 employees worldwide.

Fiber and Fiber Cable These firms supply optical fiber for fiber access deployments. IneoQuest Technologies www.ineoquest.com Company Name Web Address 508-339-2497 ADC www.adc.com AFL Telecommunications www.afltele.com Key Products: End-to-end video quality and service Belden www.belden.com assurance solutions CommScope www.commscope.com Corning, Corning www.corning.com, Summary: IneoQuest’s solutions audit, monitor, analyze and Cable Systems www.corningcable troubleshoot video from the headend to set-top box and across systems.com multiple devices, including television, Internet and mobile devic- Draka Communications www.draka.com/ es. The IQPinPoint platform encompasses video test and analy- communications sis solutions including the Cricket, a family of intelligent video Ericsson www.ericsson.com network probes that enable video network operators to analyze, General Cable www.generalcable.com debug and resolve video quality and MPEG errors. Established Multicom www.multicominc.com in 2001, IneoQuest is a privately held company based in Mans- Nexans www.nexans.com field, Mass. It has international sales operations in Europe, Asia OFS www.ofsoptics.com and Latin America. Optical Cable Corporation www.occfiber.com JDSU Prysmian www.prysmian.com www.jdsu.com Sumitomo Electric www.sumitomo 408-546-5000 Lightwave electric.com Telect www.telect.com Key Products: Fiber optic communications components and Timbercon www.timbercon.com testing equipment

58 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 employees. Revenue was more than $1.29 billion for the fiscal Key Products: Premises wiring, outside plant, central-office year ending 2009. solutions and home automation products

Summary: Founded in 1906 and still owned by the founding family, Leviton Manufacturing is located in Little Neck, N.Y. It provides voice, data and home networking products KGP Logistics for industrial, commercial, OEM and residential markets, as www.kgplogistics.com well as basic electrical infrastructure and energy management 800-755-3004 products. Leviton takes fiber connectivity all the way from the central office to the jack inside the house with fiber-to-the- Key Products: Products for the outside plant, central home solutions that include optical distribution cabinets, ped- office, datacomm, transmission, customer premises and estals, drop terminals, network interface devices, fiber optic broadband enclosures, optical splice components and accessories and fiber optic cable assemblies. The company’s voice and data division Summary: Headquartered in Faribault, Minn., KGP Logistics produces both fiber and copper products at its manufacturing has provided the telecommunications industry with supply- complex in Bothell, Wash. Residential structured cabling and chain and distribution services for more than 30 years. The company’s national distribution network, which comprises home-control products are offered to builders and homeowners seven regional distribution centers and eight product manufac- through Leviton Integrated Networks and Controls. In 2010, turing facilities, provides fiber and copper factory-terminated Leviton launched its HOME 6 and HOME 5e solutions, with cable; custom assemblies; assemble, wire and test services; and Cat 6 and 5e connectors and patch cables specifically designed engineer, furnish and install services. KGP Logistics distributes for residential applications. voice, video, data and wireless products from more than 1,500 manufacturers, ranging from basic communications craft tools LUS Fiber and supplies to broadband network equipment. Markets served www.lus.org include regional Bell operating companies, independent tele- www.lusfiber.com phone companies, municipalities, public utilities, contractors, 337-993-4237 installation companies, OEMs and Internet service providers. Key Products: Digital voice, video, Internet access and community intranet access over an FTTH network

Summary: Lafayette Utilities System, a department of the Leviton Manufacturing Lafayette, La., consolidated government, operates LUS Fiber, www.leviton.com the first community-owned, all-fiber optic network in Louisiana. 718-229-4040 The utility, which had operated a wholesale fiber network since

“The future looks bright for continued growth in this industry, which is being driven by the success of IPTV over both managed and unmanaged networks. To achieve the quality of service that people are accustomed to for TV, the networks delivering TV must be upgraded. This is happening not only with telcos, but also with cable and satellite operators. Continued demand for linear TV channels plus the advent of OTT video from independent and start-up content providers through unmanaged networks will continue to march forward. Consumer demand for video from these sources will require additional bandwidth, so service providers with the most end-to-end bandwidth will prevail. In a nutshell, it’s called progress.” – Pete Pifer, CEO, ETI Software Solutions

July 2010 | www.broadbandproperties.com | BROADBAND PROPERTIES | 59 20102010 BROADBAND PROPERTIES

“Consumer demand for rich media is growing at an exponential rate, faster than communications serviceTOP provider access networks are evolving to meet these service requirements.2010 By pushing ‘Fiber Forward’ in their networks, service providers can rapidly address this surge in demand, substantially improving access and connectivity speeds while dramatically altering their ongoing operational costs.” – Carl Russo, CEO and president, Calix

2002, began offering triple-play services to residents and small companies to construct fiber lines; now, it constructs thousands businesses in 2009 after prevailing in a legal battle that lasted for of miles of fiber optic and broadband networks each year. several years. Construction of the citywide buildout is expected to be completed in July 2010, nine months ahead of schedule. Miniflex Completed, the network passes all the premises in this city of www.miniflex.co.uk about 120,000. LUS involved the community to an unusual de- 330-495-2296 gree in planning the network and the services to be delivered over it, holding a series of public forums to discover what local Key Products: Solutions for fiber protection, management residents and businesses wanted and proactively trying to avoid and installation increasing the digital divide. Based on community input, LUS Fiber not only offers residential Internet access at symmetrical Summary: Established in 1994 and based in Suffolk, U.K., speeds up to 50 Mbps but also provides all subscribers with sym- Miniflex designs and manufactures optical fiber installation metrical 100 Mbps access to a peer-to-peer community intranet. systems and products for FTTx implementations in homes Analog video and digital video service are also provided, with and offices. Miniflex products offer a cost-effective way to the digital video service powered by Microsoft Mediaroom. Dig- protect and manage optical fiber. The product range includes ital video customers have access to whole-home DVR, instant protective tubing, ruggedized cables, installation systems and channel change and picture-in-picture browsing. Additional ap- ancillary products. Optical Fiber Protection Tubing (OFPT) plications are planned for the future. offers protection against crushing and kinking of fibers and hazardous tensile loads while limiting bends to an acceptable radius. Because of OFPT’s rigid flexibility and buckling resis- tance, pigtails made from 3mm OFPT can be easily installed in FTTH deployments by pushing them into microducts, as an Michels Corporation alternative to blowing or pulling fiber. Miniflex has provided www.michels.us fiber protection products for British incumbent BT since 2005 920-583-3132 and established a U.S. subsidiary in 2008. Key Products: Fiber optic network design, engineering and construction, including outside-plant construction, Montclair Fiber Optics structured cabling and fiber splicing and testing www.montclairfiber.com 608-831-4440 Summary: Michels Corporation, an international engineering and construction contractor based in Brownsville, Wis., began Key Products: Optical splitters, CWDMs, WDMs and in 1959 as a pipeline construction company and entered the amplifiers telecommunications industry four years later. Michels Com- munications, a division of Michels Corporation, specializes in Summary: Established in 1995, Montclair Fiber Optics pro- fiber optic network construction in all sectors of the industry, vides standard and custom passive and active optical compo- from local telephone and long-distance companies to cable TV nents to the FTTx and telecom markets. Leveraging its core providers, education and enterprise networks. Mi-Tech Servic- partnerships with OEM manufacturers, Montclair offers reli- es, another division of the company, is a full-service engineer- able lower-cost products, flexibility in custom product design, ing firm offering FTTx solutions that include cable restoration, dedicated inventories and comprehensive service and support. outside-plant planning and design, project management and For 15 years, Montclair has consistently served more than 50 right-of-way acquisition. In 1983, Michels was one of the first customers nationwide, including several leaders in the FTTx

60 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 “We humbly thank each and every community and individual for taking the time to participate. If one message has come through loud and clear, it’s this: People across the country are hungry for better and faster Internet access.” – Google Fiber for Communities project team (on website) and telecom industries. Products are Telcordia-compliant and set-top boxes, video distribution systems, broadband access in- RoHS-compliant, and the company’s manufacturing partners’ frastructure platforms, broadband gateways and wireless net- facilities are ISO- and TL9000-certified. New in June 2010 is works. The world’s leading provider of digital entertainment a ruggedized 1550 nm erbium-doped fiber amplifier (EDFA) devices, it shipped its 100 millionth digital entertainment designed for outside-plant FTTx and CATV networks. The device in 2009. Broadband delivery mechanisms include fiber amplifier is constructed for long-term weather-resistant and optics, xDSL, hybrid fiber-coax, WiMAX and LTE. Fiber so- reliable operation over a wide temperature range. lutions include GPON central-office and customer-premises equipment, a passive optical LAN enterprise solution and an Motorola RFoG solution for cable operators. In February, the company www.motorola.com acquired BitBand, a provider of content management and de- 847-576-5000 livery systems that specializes in video on demand for IPTV. Motorola is headquartered in Schaumburg, Ill., and had net Key Products: Video and broadband solutions for FTTH, sales of $22 billion for 2009, of which video and broadband DSL, HFC, WiMAX, LTE, home entertainment, home technologies accounted for about $8 billion. networking

Summary: Motorola designs and manufactures digital video,

Network Management Solutions These companies provide OSS or software for network monitoring, optimization, provisioning, service management, subscriber management, billing and related functions. Company Name Web Address Company Name Web Address ADTRAN www.adtran.com Ericsson www.ericsson.com Advance Fiber Optics www.ospinsight.com ETI Software Solutions www.etisoftware.com Alcatel-Lucent www.alcatel-lucent.com Fine Point Technologies www.finepoint.com Allot Communications www.allot.com Great Lakes Data Systems www.glds.com Amdocs www.amdocs.com Highdeal (SAP) www.highdeal.com Anritsu www.anritsu.com HP www.hp.com/go/ism Arbor Networks www.arbornetworks.com IBBS www.ibbs.com Aricent www.aricent.com Logisense www.logisense.com ARRIS www.arrisi.com MetaSwitch www.metaswitch.com Bivio Networks www.bivio.net Openet www.openet.com Calix www.calix.com Procera Networks www.proceranetworks.com Capanis Networks www.capanis.com Pulse Broadband www.pulsebroadband.net CHR Solutions www.chrsolutions.com Sandvine www.sandvine.com Cisco Systems www.cisco.com Telcordia www.telcordia.com Comarch www.comarch.com Tellabs www.tellabs.com Communications TraceSpan www.tracespan.com Data Group www.cdg.ws UTStarcom www.utstar.com Comtrend www.comtrend.com Weird Solutions www.broadband Comverse www.comverse.com provisioner.com COS Systems www.cossystems.com Xangati www.xangati.com ECI Telecom www.ecitele.com Zeugma Systems www.zeugmasystems.com

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“Customer demand for higher bandwidth continues to grow, and online video streaming servicesTOP are increasing the demand even more. Communications providers must2010 be able to offer services over our networks that meet this demand.” – Steve Oldham, president and CEO, SureWest

Multicom work providers and cable TV MSOs. Its products are designed www.multicominc.com to meet the needs of both legacy plant and new technology 800-423-2594 applications; new product development targets fiber optic– based solutions, including new hinged overlay molding for Key Products: Fiber optic cables, passives, receivers, FTTH deployment in MDU buildings. Also new is the com- amplifiers, nodes, attenuators, enclosures, splitters, fusion pany’s Downspout Raceway product line, which hides cables splicers, tools and coaxial cables for hybrid fiber-coax or conduits on the side of a building in a product that looks systems; systems design; VoIP services like a downspout. Based in Elyria, Ohio, Multilink is privately Summary: Multicom is a manufacturer and full-line stock- owned and has 158 employees. ing distributor of broadband products for end-to-end integration of communications solutions. Established in 1982, Mul- ticom has a multimillion-dollar inventory, stocking more than 13,000 products from more than 270 of the world’s major manufacturers. These products are used to acquire, process and Occam Networks distribute audio, video, television and data signals over fiber www.occamnetworks.com optic, copper and coaxial cable. Since the beginning of 2010, 805-692-2900 Multicom has announced three additions to its fiber optic product line: the Optical Micro-Node, the 1310 Transmitter Key Products: IP- and Ethernet-based broadband loop carrier and a return path receiver. Multicom’s design and engineering and related telecommunications access equipment team has worked throughout the United States, Latin America and Europe. Recent design projects include the Madeira Con- Summary: Occam Networks is a broadband access supplier dominiums on Marco Island, Fla.; the Norris Inpatient Tower offering multiservice access platform solutions based on pure at the University of Southern California University Hospital in packet technologies. The company’s solutions support voice, Los Angeles; the Puerto Rican Convention Center in San Juan; data and video services over copper and fiber and enable the and the National Park Seminary in Silver Spring, Md. Multi- transition from all-copper networks to copper-fiber or all-fiber com also sells retail and wholesale VoIP services through its networks. In 2009-2010, Occam added a line of six GPON Mconnect subsidiary. Multicom is headquartered in Orlando, optical network terminals with extensive configuration op- Fla., and maintains sales offices, rep agencies and subdistribu- tions for residential and business services and introduced tors throughout the Americas. the award-winning 48-port Active Ethernet BLC 6316, the BLC 6216 VDSL2 solution and a comprehensive operating system. More than 3 million of Occam’s broadband loop carrier Multilink ports have been deployed by more than 350 service providers www.gomultilink.com in North America and the Caribbean. Occam is also supplying 440-366-6966 Fairpoint Communications in its provision of Metro Ethernet Key Products: Network power supplies, enclosures and services to the Maine School and Library Network, enabling cabinets; fiber distribution and cable management solutions; mobile backhaul services for Centennial of Puerto Rico and MDU enclosures; raceway and pathway solutions supplying a GPON solution to West Whitlawburn Hous- ing Co-operative (WWHC) through its U.K.-based value- Summary: Multilink, founded in 1983, is a manufacturer of added reseller Fibre Options. Occam is based in Santa Barbara, telecommunications network components that has expanded Calif., and had revenue of $84.0 million in 2009. to become a worldwide supplier and integrator of end-to-end solutions. The company’s customers include independent telcos, regional Bell operating companies, utilities, local-area net-

62 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 OFS Key Products: Fiber splicing, FTTH installation, commercial www.ofsoptics.com installation, MDU design/installation, consulting, system 770-798-4000; 888-342-3743 audits, inventory management, project management, safety training Key Products: Optical fiber; optical cable; splicers; fiber management and connectivity products for homes, Summary: Based in Tennessee, On Trac provides services for businesses and MDUs; network design services the FTTH industry, including FTTH splicing, mainline fiber splicing, networking commercial installation, and MDU de- Summary: OFS, a Furukawa company, designs, manufactures sign and installation. It also offers professional services, includ- and supplies optical fiber, optical fiber cable, specialty photon- ing consulting, system audits, inventory control and project ics and optical connectivity products and solutions. Headquar- management. On Trac’s principal service areas are in Tennes- tered near Atlanta, Ga., OFS is a global provider with facili- see, Georgia, Texas, Indiana and Louisiana. Customers include ties in North America and Europe and sales offices around the telephone companies, utilities and municipalities. Recent in- world. The company’s heritage, which goes back to Alexander stallations include Auburn Essential Services in Auburn, Ind.; Graham Bell and the invention of the telephone, includes tech- Bristol Tennessee Essential Services in Bristol, Tenn.; Clarks- nology powerhouses such as Bell Labs, AT&T and Lucent Tech- ville Department of Electricity in Clarksville, Tenn.; Dalton nologies. Since 2001, OFS has been a subsidiary of Furukawa Utilities in Dalton, Ga.; and GVTC in New Braunfels, Texas. Electric, a global leader in optical communications founded in On Trac has connected more than 80,000 premises to FTTH 1884 and based in Japan. OFS ultra-bend-insensitive EZ-Bend networks using both aerial and underground drops. optical cables are designed to offer fast and easy installation for MDU and in-home wiring applications. Other OFS brands include FOX (Fiber Optics to the X), an end-to-end offering for connecting homes, businesses and MDUs with fiber; the V-Linx Spool & Play solution for MDU applications; FITEL fusion Optical Cable Corporation splicers; full-spectrum AllWave FLEX ZWP bend-optimized www.occfiber.com fiber; ORBITAL fiber management cabinets; and all-dry For- 540-265-0690 tex DT and AccuRibbon DC cables. OFS also helps optimize network designs with its OptiCost FTTx Modeling Services. To Key Products: Fiber optic and copper cabling, connectors, cut the cost and complexity of multifamily deployments, over boxes, other networking solutions the past year OFS refined its MDU distribution offerings, intro- Summary: Optical Cable Corporation manufactures fiber op- duced a new line of multimode fiber (the LaserWave family) and tic and copper data communications cabling and connectiv- certified a version of its single-mode, bend-tolerant fiber to work ity solutions primarily for the enterprise market, offering an with a bend radius as small as 5 mm. Furukawa Electric reported integrated suite of products that operate as a system solution revenue of $10.5 billion in fiscal 2009, about 14.4 percent of it or integrate with other providers’ offerings. Optical Cable Cor- from its telecommunications businesses. poration pioneered the design and production of fiber optic cables for demanding military field applications, as well as fiber optic cables suitable for both indoor and outdoor use. Of- ferings include products designed for commercial, enterprise network, data center, residential and campus installations and On Trac customized products for specialty applications and harsh en- www.ontracinc.net vironments including military, industrial, mining and broad- 423-317-0009 cast applications. Products include fiber optic cable, copper

“Universal access to high-bandwidth broadband services remains critical for sustained economic growth and quality of life. Despite regulatory concerns, fiber-based high-speed access represents ‘must-have’ infrastructure for America to continue its competitive position and capacity for innovation. The 100 Mbps level must become the U.S. standard.” – Darby McCarty, CEO, Smithville

July 2010 | www.broadbandproperties.com | BROADBAND PROPERTIES | 63 20102010 BROADBAND PROPERTIES

“This is an exciting time to be involved in fiber to the premises. The entire landscape of broadband technologyTOP is changing around the world. We see entire countries setting ambitious2010 fiber-to-the-premises goals, Google is driving innovation here in the States, and we’re proud to be part of an increasingly dynamic and inventive culture.” – Todd Marriott, executive director, UTOPIA and fiber optic connectors, copper and fiber optic patch cords, distribution equipment; fiber products; technical support racks, cabinets, datacom enclosures, patch panels, face plates, and training, SBCA training, call center; billing services; multimedia boxes and cable and connectivity management ac- back-office support services cessories. The company’s patented modular connection system includes plug protrusions on internal and external surfaces that Summary: Pace is an automation and procurement specialist prevent improper cable connectivity options and create mul- with expertise in supporting communications systems world- tiple levels of restricted access to a network. Founded in 1983, wide. As an authorized national hardware and content dis- Optical Cable Corporation is headquartered in Roanoke, Va., tributor for DISH Network and an EchoStar IPTV reseller, with offices and manufacturing and warehouse facilities locat- the company offers complete video solutions for telcos, ISPs ed in Roanoke and near Asheville, N.C. and system operators. Pace’s support services for private cable operators include system design, DISH Network receivers and Optimum Lightpath equipment and back-office services. Pace also carries commu- www.optimumlightpath.com nications hardware and tools from major vendors, along with 877-LIGHTPATH a lineup of products sold under its brand, MVP. Founded in 1972, Pace operates from its headquarters in Rochester, Minn., Key Products: Ethernet-based data, Internet, voice, video and and through facilities in Denver and in Ningbo, China. managed services

Summary: With headquarters in Jericho, N.Y., Optimum Preformed Line Products Lightpath, a division of Cablevision Systems Corporation, pro- www.preformed.com vides Ethernet-based communications solutions for large and 440-461-5200 midsized businesses in the New York metropolitan area. The company’s reliable, resilient and scalable fiber-to-the-business- Key Products: Cable anchoring and control hardware and premises network extends more than 3,900 route miles and is systems, fiber optic and copper splice closures, high-speed connected to more than 3,800 buildings. Recent service intro- cross-connect devices ductions include hosted voice, interactive patient care, high- definition voice and virtual private ring service. New customer Summary: Founded in 1947, Preformed Line Products is wins include Wayne Township, Next Generation Radiology, an international designer and manufacturer of products and Holy Name Hospital, Medical Arts Radiology and Creskill systems used to construct and maintain overhead and under- Public School District. Optimum Lightpath’s revenue for ground networks. PLP’s customer base includes telecommu- 2009 was $255.5 million. nications network operators, cable television and broadband service providers, power utilities, corporations and enterprise Pace International networks, government agencies and educational institutions. www.paceintl.com Headquartered in Cleveland, Ohio, the company operates do- 507-288-1853; 800-444-7223 mestic manufacturing centers in Rogers, Ark.; Albuquerque, N.M.; and Albemarle, N.C. PLP serves worldwide markets Key Products: Distribution of DISH Network content and through operations in Australia, Brazil, Canada, China, Eng- hardware and DISH Network-approved installation land, Mexico, New Zealand, Poland, South Africa, Spain and materials and accessories; EchoStar ViPTV IPTV Thailand. Net sales for 2009 were $257.2 million. solutions; hardware and tools for commercial-grade satellite TV, cable TV, home theater and audio; tools and kitting services; meters and test equipment; Televes QAM

64 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 Prysmian Summary: The services SDT provides to telecommunications www.prysmian.com carriers, developers and integration providers include network 803-951-4800; 800-713-5312 planning, design, development, installation, testing, turn-up and maintenance on network environments from ultra-long-haul fi- Key Products: Optical fiber and telecommunications cables ber networks to FTTx buildouts, wireless, LAN and more. Its integrated project delivery strategy enables it to bundle services Summary: Headquartered in Milan, Italy, with U.S. head- in various combinations as turnkey solutions. SDT has complet- quarters in Lexington, S.C., Prysmian has multiple production ed major FTTH projects for Telepak Networks in Mississippi facilities worldwide and supplies most of the world’s largest and Cameron Communications in Louisiana. Headquartered in telecom operators with products that include optical fiber, op- Brookhaven, Miss., SDT has a second office near Atlanta and tical cable, copper cable, FTTx passive solutions, premises/data operations in 35 states. The company has 200 employees. cable and connectivity hardware. With its two business divi- sions, Energy Cables and Systems and Telecom Cables and Sys- tems, Prysmian boasts a global presence with subsidiaries in 39 countries; 56 plants in 24 countries; seven research and development centers in Europe, North America and South America; and more than 12,000 employees. Prysmian’s projects range SENKO Advanced Components in size from individual municipalities to large-scale rollouts. www.senko.com Recent product offerings include a 1,728-fiber armored rib- 508-481-9999 bon cable, the highest fiber count cable ever installed in North America. Prysmian also offers a full line of ADSS and OPGW Key Products: Fiber distribution panels, network access cables, which can be used by FTTH and middle-mile builders terminals, fiber protection equipment, fiber cleaning that have access to electrical utility poles or transmission infra- and inspection equipment, splitter modules, couplers, structure. Prysmian’s sales in 2009 exceeded $4.5 billion. attenuators, connectors and adapters Summary: SENKO Advanced Components develops, manufactures, markets and distributes more than 1,000 fiber optic

Quanta Services www.quantaservices.com 713-629-7600 April 26 – 28, 2011 InterContinental Key Products: Design, construction, installation and maintenance of broadband fiber optic, copper, coaxial Hotel – Dallas cable and wireless networks Addison, Texas

Summary: Quanta offers turnkey broadband installation and maintenance services for inside- and outside-plant facilities; The Leading Conference on Broadband analog and digital signals; coaxial, fiber optic and hybrid trans- Technologies and Services mission; and residential and commercial networks. Services include rack installation, engineering, long-term site and system planning and project management. Customers include AT&T, Qwest, Verizon Communications and many other leading ser- “I’m not sure that I’m quite typical of most of the Summit attendees, in vice providers. Other industries Quanta serves include electric that as a consultant who is involved in the FTTH, MDU, local government power, renewable energy and natural gas and pipeline. Head- and the stimulus, nearly all of the presentations are germane. I thought quartered in Houston, Texas, Quanta has about 14,000 em- the conference was excellent and appreciated the opportunity to be ployees working across all 50 states and in Canada. Revenue there. The conference and the BBP magazine continue to get better all the for 2009 was $3.31 billion. time and that is saying something in this day and age. Reading the BBP magazine cover to cover is S.O.P., standard operating procedure!” – Terry Johnson, President Utility Communications Network

SDT To Exhibit or Sponsor, contact: Irene Prescott at www.sdt-1.com [email protected], or call 505-867-2668. 601-823-9440 For other inquiries, call 877-588-1649, or visit www.bbpmag.com. Key Products: Telecommunications infrastructure services

July 2010 | www.broadbandproperties.com | BROADBAND PROPERTIES | 65 20102010 BROADBAND PROPERTIES products for the telecom and datacom industries worldwide. Summary: Steeplechase Networks is a software and services Its Intelligent Building Solution facilitates the distribution of provider that partners with network operators to aggregate and advanced high-bandwidth services, such as HDTV and tele- deliver applications and content for public and private com- medicine, within commercial buildings, multifamily buildTOP- munity networks throughout North America, including mu- ings, hotels, hospitals and educational institutions. Founded2010 in nicipal networks, ILECs and others. Steeplechase’s back-end 1997 and headquartered in Boston, SENKO Advanced Com- support and technology enable network operators to deliver ponents is a subsidiary of SENKO Group in Japan. It has 1,500 advanced Web services that make the communities they serve employees and is privately held. healthier, greener and smarter. Steeplechase selects and tests best-in-class network equipment and value-added services, including essentials such as remote backup and restore services as well as special-interest features such as energy management, gaming networks, video services, online music lessons and medical monitoring. Based in Southfield, Mass., Steeplechase Smithville was founded in 2005 and is privately held. www.smithville.net www.smithvilledigital.net 812-876-2211 Sumitomo Electric Lightwave www.sumitomoelectric.com Key Products: Telephone, long distance, Internet, managed 919-541-8100; 800-358-7378 services, cellular, home security services; design, construction, installation and maintenance of broadband Key Products: Optical fiber cable, fusion splicers and fiber optic and wireless networks accessories, termination products, splitters and other

Summary: Founded in the 1920s as the Monroe County Tele- phone Company, privately owned Smithville is now Indiana’s Test and Measurement Equipment largest independent telecom company, with more than 190 employees. Smithville is deploying FTTH services – which, at Company Name Web Address 100 Mbps, provide the fastest connectivity available in Indi- ADC www.adc.com ana – to more than 30,000 businesses and residences in the AFL Telecommunications www.afltele.com southern half of the state. Its subsidiary Smithville Digital Agilent www.agilent.com provides fiber-based connectivity, data consulting, network Anritsu www.anritsu.com management and managed services for businesses, university Applied Instruments www.appliedin.com campuses, biotechnology companies, health care providers and Corning Cable Systems www.corningcable government offices in southern and central Indiana. Smithville systems.com Digital has expanded its high-speed fiber access to Indiana EXFO www.exfo.com certified technology parks and technology incubators, includ- Fluke www.fluke.com ing the new facility at Indiana University in Bloomington, the GAO Tek www.gaotek.com IneoQuest www.ineoquest.com WestGate @ Crane Technology Park associated with the Naval JDSU www.jdsu.com Surface Warfare Center and military laboratory in southern Multidyne Video & Indiana, and a number of Indiana-based financial institutions. Fiber Optic Systems www.multidyne.com The Indiana Digital Gateway operated by Smithville Digital RADCOM www.radcom.com leverages fiber optic technology for both first-mile connectiv- SENKO Advanced ity and network management solutions. The company is also Components www.senko.com active in telemedicine and telehealth initiatives, particularly in Spirent Communications www.spirent.com rural areas of Indiana. Sumitomo Electric www.sumitomo Lightwave electric.com Sunrise Telecommunications www.sunrise telecom.com Symmetricom www.symmttm.com Steeplechase Networks Tektronix www.tektronix.com www.scnets.com 3M Company/Communication 413-229-0030 Markets Division www.3M.com/telecom Trilithic www.trilithic.com Key Products: Network application aggregation, back-end Westek Electronics www.westek.com support

66 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 network passive components, FTTH solutions, air-blown and connectors for premises voice, data and video fiber infrastructure systems equipment, xDSL splitters

Summary: Sumitomo may be best known for introducing peel- Summary: Founded in 1910, Suttle is a manufacturer of com- able optical fiber ribbon and mass fusion splicing to the Unit- munications connectivity products for major service provided States. Other products introduced to the North American ers and installers. Though the company’s legacy was built on market include gel-free ribbon cable, hostile-environment cable, traditional telephony connection hardware, today Suttle sup- bend-insensitive drop cables, automated cleavers and dual-heater plies a complete on-premises connectivity offering for voice, splicers. This year the company introduced the Lynx2 Custom- data and video communications. In March 2010, Firecomms, Fit splice-on connector and next-generation termination equip- a leading developer of high-speed plastic optical fiber (POF) ment for its FutureFLEX air-blown fiber system. Sumitomo transceivers, announced Suttle as a licensee of its OptoLock in- Electric Lightwave serves the major public network provider, terconnect system, an easy-to-use, low-cost housing for instant ILEC, CATV, municipal and enterprise network markets. Cus- termination of bare POF. OptoLock provides plugless termi- tomers for the FutureFLEX air-blown fiber system include the nations that allow for simple, quick connections of network Pentagon; the Mayo Clinic and other hospitals and systems; the devices. Headquartered in Hector, Minn., Suttle is a wholly National Institutes of Health; DFW, McCarran, Logan, and owned subsidiary of Communications Systems Inc. The com- many other airports; the MGM Grand; NASA; Toyota; Yale pany’s quality management systems are ISO 9001 and TL9000 University; Johns Hopkins University; Con Edison; Duke En- registered. Sales in 2009 were $42.9 million. ergy Center; and many others. A wholly owned subsidiary of Sumitomo Electric Industries (SEI), Sumitomo Electric Light- wave was established in 1984 and is located in Research Triangle Park, N.C. Its parent company generated estimated revenue of $22 billion for the year ending in March, 2010, of which more than 10 percent was attributed to communications products. Team Fishel www.teamfishel.com 614-274-8100; 800-347-4351

Key Products: Utility construction and network installation services SureWest Communications www.surewest.com Summary: With more than 75 years of experience in the tele- 866-787-3937 communications industry, Team Fishel specializes in the design and construction of first-mile residential fiber optic networks. Key Products: Video, voice and data services delivered over Customers include telecommunications and broadband com- fiber-to-the-home, hybrid fiber-coaxial and DSL access munications providers, gas distribution companies, electrical networks utility companies, government agencies, public and private en- Summary: SureWest is headquartered in Roseville, Calif., with terprises, commercial and residential developers, general con- more than 137,000 residential customers and 15,000 business tractors and educational institutions. Team Fishel’s Corning- customers in the Greater Sacramento and Kansas City regions. certified FTTx designers and network engineers work closely As of March 2010, SureWest deployed FTTH to more than with customers to design the optical access architecture, secure 147,000 of its 310,000 marketable homes; its FTTH offering rights-of-way and municipal permits, and coordinate with the features symmetrical Internet speeds of up to 50 Mbps. In Jan- developers and other utilities. By designing residential duct uary 2010, SureWest launched its Advanced Digital TV service systems and using joint trench installation techniques, Team to customers in the Sacramento region. The new service, pow- Fishel provides cost-effective FTTx delivery systems and new ered by the Microsoft Mediaroom IPTV software platform, revenue opportunities for greenfield deployments. Established includes features such as whole-home DVR. SureWest has also in 1936, Team Fishel now has 28 offices nationwide and 1,000 entered into wireless backhaul agreements with two national “teammates,” or employees. The company is headquartered in wireless carriers to provide service to nearly 200 cellular tow- Columbus, Ohio. ers. SureWest, which has about 900 employees, posted revenue of $241.7 million in 2009. Telco Systems www.telco.com; www.active-eth.com Suttle 800-227-0937 www.suttleonline.com 800-852-8662 Key Products: Carrier Ethernet access products, including active Ethernet CPE gateways, demarcation devices, Key Products: Structured cabling solutions, FTTx enclosures aggregation and multiservice switches

July 2010 | www.broadbandproperties.com | BROADBAND PROPERTIES | 67 20102010 BROADBAND PROPERTIES

“The demand for broadband connectivity across many vertical sectors has changed significantlyTOP in recent years as building tenants, businesses and organizations search2010 for the higher-speed bandwidth that helps people communicate, businesses succeed and community organizations better coordinate their activities. Metro Ethernet fulfills the promise of a connected future by supplying cost-effective, ultra-high- speed networks that surpass existing technologies in every way.” – Julia McGrath, senior vice president of marketing and business development, Optimum Lightpath

Summary: Founded in 1972 and based in Mansfield, Mass., Telect is a privately held company headquartered in Liberty Telco Systems, a wholly owned subsidiary of BATM Advanced Lake, Wash. The company also has facilities in Plano, Texas Communications, offers multiservice Carrier Ethernet access (manufacturing and systems integration), and Guadalajara, and demarcation solutions. The product suite includes solutions Mexico (manufacturing), along with sales representatives and for residential FTTH and intelligent demarcation and Ethernet support staff around the globe. service delivery for commercial and packet backhaul applications. Telco recently expanded its FTTH offerings with the in- Tellabs troduction of the EdgeGate 242W, an indoor, wireless-enabled www.tellabs.com active Ethernet residential gateway, and an enhanced EdgeGate 630-798-8800 483 outdoor CPE gateway with dual 1 Gigabit uplinks. BATM reported revenue of $135.4 million in 2009. Key Products: Access networking equipment, digital cross-connects, IP/Ethernet, managed access, network management, optical networking

Summary: Tellabs is fast evolving from a company based on Telect traditional switched-circuit TDM telephony into a major play- www.telect.com er in optical networking. Some 43 of the top 50 global com- 800-551-4567 munications service providers use Tellabs mobile, optical, business or services solutions. Customers include telecom service Key Products: Fiber optic and copper connectivity solutions, providers, independent operating companies, MSO/cable TV network power management, equipment racks and companies, enterprises and government agencies in more than cabinets, outdoor enclosures, cable management systems, 90 countries. Tellabs, based in Naperville, Ill., employs about superstructure and cable rack, cables and patch cords, 3,250 people, including 1,400 outside the United States. Last home networking solutions December, the company strengthened its 3G/4G portfolio – Summary: With more than 25 years of experience in commu- which already included fiber-borne backhaul – with the acqui- nications connectivity and power management, Telect provides sition of WiChorus, a supplier of mobile Internet infrastructure solutions for a network’s physical layer from the central office products. In 2009, Tellabs generated sales of $1.5 billion. or data center to the outside plant and into the home. Telect’s central-office communications solutions include fiber optic distribution panels and frames, copper connectivity products, cable management, Ethernet patching systems, power distribution, equipment racks and cabinets, and superstructure and TeraSpan Networks cable rack. For outside-plant applications, Telect also provides www.teraspan.com enclosures, small-form-factor and multifunctional connectiv- 877-VI-FIBER ity platforms and distribution and connectivity solutions for rural carriers. Telect’s structured cabling and access switching Key Products: Microtrenching fiber optic deployment systems are suitable for the home, MDU/MTU or small office. solutions

68 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 Summary: Formed in 1997, TeraSpan Networks develops Summary: Based in Pasadena, Calif., Tetra Tech employs and deploys microtrenched fiber optic networks that dra- 10,000 people in 280 offices worldwide. Tetra Tech is a leading matically improve time to market for fiber-to-the-business provider of consulting, engineering, program management, and fiber-to-the-home applications. Compared with tradi- construction, and technical services addressing the resource tional underground deployment methods, TeraSpan’s patented management and infrastructure markets. In addition to pro- microtrenched solutions are nonintrusive and less disruptive to viding water, environmental and energy solutions, Tetra Tech existing infrastructure, significantly reducing deployment time, helps develop and deploy wired communications systems. It labor and costs. With distribution in 30 countries around the plans, designs, permits, constructs and maintains cell phone, world, TeraSpan’s Vertical Inlaid Fiber (VIF) System has been coaxial cable and fiber optic networks. In 2009, the company proven in many environments. In the United States, TeraSpan had revenue of $2.29 billion. partners with construction and engineering firms such as HP Communications and Quanta Business Services to design and 3M Company/Communication Markets Division install VIF-based networks for businesses, homes, hospitals www.3M.com/telecom and municipalities. 800-426-8688

Key Products: Interconnection, fiber management and Tetra Tech facilities protection products for broadband networks www.tetratech.com 626-351-4664 Summary: With more than 40 years in the telecommunications industry, the 3M Communication Markets Division of- Key Products: Communications services, including network fers a suite of solutions to communications service providers assessment and business planning, program and project that range from underground and buried plant to the central management, property rights acquisition, zoning and office and customer premises. 3M systems optimize network permitting, design and engineering, and operations and testing, construction, location and maintenance; enable physi- maintenance cal media-layer capabilities for FTTP and xDSL deployments Broadband Properties Magazine Congratulates For becoming the Wednesday Night Cocktail Reception Sponsor 2011 Broadband Properties Summit.

For more information on DIRECTV, visit www.directv.com. You are cordially invited to come see DIRECTV at the upcoming

April 26 – 28, 2011 InterContinental Hotel – Dallas Addison, Texas

The Leading Conference on Broadband Technologies and Services

To Exhibit or Sponsor, contact: Irene Prescott at [email protected], or call 505-867-2668. For other inquiries, call 877-588-1649, or visit www.bbpmag.com.

July 2010 | www.broadbandproperties.com | BROADBAND PROPERTIES | 69 20102010 BROADBAND PROPERTIES from central office to customer premises; and deliver fiber optic tractors and municipalities. The company offers a nationwide technologies to leverage existing infrastructure or install new network of regional customer service offices and distribution networks. 3M’s new One Pass Fiber Pathway enables fast in- locations. It also presents comprehensive, hands-on training stallation of FTTP networks in MDUs; this horizontal TOPcable seminars at its corporate offices in Aurora, Ill., as well as re- pathway and drop-cable solution can be installed in just2010 one gional shows, seminars and demonstrations throughout North pass around a hallway perimeter. 3M’s revenue for 2009 was America each year. $23 billion. The Communication Markets Division is headquartered in Austin, Texas. Tyco Electronics www.tycoelectronics.com 610-893-9800

Key Products: Fiber optic cabling and the complete range of Toner Cable Equipment FTTH equipment between the optical line terminal and www.tonercable.com optical network terminal 215-675-2053; 800-523-5947 Summary: Tyco Electronics’ Network Solutions division is a Key Products: Digital television systems and solutions, global supplier of infrastructure components and systems for integration of digital headends, conditional access systems, communications service providers, building networks and en- MPEG encoders, digital signal processing products, fiber ergy providers. Products include connectors, above- and below- optic cable, fiber links and systems, FTTH, coaxial cable, ground enclosures, heat-shrink sleeves, cable accessories, surge passives, connectors, tools, test equipment and amplifiers arrestors, fiber optic cabling, copper cabling and racks for copper and fiber networks. The fiber optic product line includes a Summary: Toner Cable Equipment is a large stocking dis- complete range of products needed to cover the network func- tributor of television signal distribution equipment used by the tions between the optical line terminal and the optical network cable television industry, private cable operators, the hospital- terminal. Tyco Electronics also supplies passive electronic com- ity industry, government and educational facilities and business ponents to communications and other markets. In 2009, Tyco broadcasters. It has provided several large systems and educa- Electronics joined the Cisco Technology Developer Program tional facilities with hundreds of headends. Toner offers solu- as part of the program’s IP Communication/Solution Enablers tions for TV signal distribution over fiber, coax and unshielded category. The program unites Cisco with third-party develop- twisted pair. Equipment for the digital transition includes QAM ers of hardware and software to deliver tested interoperable so- demods, digital processors and MPEG encoders. Toner Cable is lutions to joint customers. In 2009, Tyco Electronics had sales the largest distributor of equipment for more than 110 manu- of $10.3 billion to customers in more than 150 countries. The facturers, including Adtec, Blonder Tongue, Pico Macom, RL company has 7,000 engineers and worldwide manufacturing, Drake, Olson Technology, Ortel, Sadelco, Middle Atlantic, Ca- sales and customer service capabilities. blematic, Sencore and Fiber Options. Founded 39 years ago and employing 35 people, Toner Cable Equipment offers expertise in international technical standards, formats and requirements. In addition to its headquarters in Horsham, Pa., Toner has divi- sions in the United Kingdom and in Latin America. UniTek Global Services www.unitekglobalservices.com TT Technologies 267-464-1700 www.tttechnologies.com 800-533-2078 Key Products: Engineering, construction management and installation fulfillment services Key Products: Trenchless equipment, including piercing tools; guided boring tools; pneumatic, static and lateral Summary: UniTek Global Services is a provider of permanently pipe bursting systems; pipe ramming tools; bentonite outsourced infrastructure services, including engineering, con- mixing systems; constant-tension winches; directional struction management and installation fulfillment services, to drills; mini directional drill rigs companies in the wireless and wireline telecommunications, broadband cable and satellite television industries. Customers Summary: TT Technologies specializes in trenchless technol- include AT&T, Verizon, Comcast, Sprint Nextel and Time ogy, beginning with pneumatic boring tools. Today, with more Warner. In January 2010, UniTek and Berliner Communica- than 200 patents worldwide, TT specializes in trenchless ap- tions merged to become UniTek Global Services. Headquar- plications for pipe pulling, pipe ramming, pipe bursting, slip- tered in Blue Bell, Pa., UniTek now has a combined workforce lining and directional boring. Its customers are primarily con- of more than 5,400 people working in 110 locations through-

70 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 Over the last year, UTOPIA deployed services to Brigham Video Distribution Equipment City, Utah, where about 30 percent of the population signed up to finance connection to the FTTH network – a model Company Name Web Address unique in the United States. UTOPIA has 34 employees and ARRIS www.arrisi.com generated revenue of $3.34 million in 2009. BigBand Networks www.bigbandnet.com BLANKOM www.blankom-usa.com Vantage Point Solutions Blonder Tongue www.vantagepnt.com Laboratories www.blondertongue.com 605-995-1777 Casa Systems www.casa-systems.com Cisco Systems www.cisco.com Key Products: Design of FTTP, FTTN, and DOCSIS DIRECTV www.directv.com networks and video headends; project management; RUS EchoStar www.echostar.com loan and grant applications; business modeling Ericsson www.ericsson.com Foxcom www.foxcom.com Summary: Vantage Point Solutions is a telecommunications GoBackTV www.gobacktv.com engineering and consulting company that offers technology Harmonic www.harmonicinc.com services, regulatory expertise and financial advice to rural tel- Motorola www.motorola.com cos. In addition to feasibility studies, long-range communica- Multicom www.multicominc.com tions plans, outside-plant services and regulatory consulting, Multidyne Video & it offers revenue assurance services, such as billing reviews and Fiber Optic Systems www.multidyne.com phantom-traffic studies, to help network builders expand their Pico Macom www.picomacom.com product offerings. Vantage Point is a private company founded R.L. Drake www.rldrake.com in 2002 and headquartered in Mitchell, S.D. It employs a staff of 130. out the United States and Canada. Revenue for UniTek Global Services was $89 million for the first quarter of fiscal 2010.

Verizon Communications Verizon Enhanced Communities www.verizon.com/communities UTOPIA www.verizon.com www.utopianet.org 212-395-2121 801-613-3800 Key Products: Verizon FiOS services, including TV, Internet and phone, delivered over Verizon’s all-fiber network Key Products: Construction and operation of an open-access, active Ethernet, fiber-to-the-premises network Summary: Verizon Communications, headquartered in New York City with its operations center in Basking Ridge, N.J., Summary: A government agency created by 16 Utah cit- markets FiOS services delivered over its fiber-to-the-premises ies whose combined population exceeds 500,000, the Utah network. As of the end of March, the FTTP network had passed Telecommunication Open Infrastructure Agency (UTOPIA) 15.6 million premises with fiber and had 3.6 million FiOS In- builds and operates an open fiber-to-the-premises network ternet customers in about 2,000 communities – three-quarters linking multiple cities. UTOPIA fosters competition among of all FTTP customers in the United States – and more than 3 communications service providers that offer Internet, video, million FiOS TV customers. By the end of 2010, it is expected to telephone and other services. After some initial difficulty with pass about 17 million households with fiber; roughly 1 million partners and funding, UTOPIA has emerged as an example of more were spun off to Frontier. Verizon’s FiOS Internet service how a municipal model can bring fiber to rural areas that oth- offers residential connection speeds up to 50 Mbps downstream erwise might not see it for years. Since restructuring in 2008, and 35 Mbps upstream throughout the FiOS footprint. FiOS UTOPIA has focused more on business customers, brought on TV offers more than 565 channels, including up to 140 HD nearly a dozen new service providers and strengthened relation- channels and 40 international channels in more than 20 lan- ships with others, added long-haul network capabilities, created guages; multiroom DVR; an advanced interactive media guide a 24/7 network operations center, increased its subscriber base and widgets for social networking, news and entertainment; by more than 20 percent, upgraded the network and achieved and a VoD offering with 18,000 monthly titles, 70 percent of a five nines reliability rating, and expanded service in four of its them free. In addition, Verizon offers DSL-based residential and 16 cities. There are now 15 providers on the UTOPIA network. commercial Internet service. Verizon Enhanced Communities, a

July 2010 | www.broadbandproperties.com | BROADBAND PROPERTIES | 71 20102010 BROADBAND PROPERTIES

“We will find that, as in the natural world, clouds will be a local phenomenon. Community/locallyTOP relevant apps, data and communications will operate better, faster and cheaper2010 on a community cloud and be an integral subset of the massive Internet weather system.” – Edward Zyszkowski, CEO, Steeplechase Networks business unit of Verizon Communications, signs access, service service providers and resellers, including independent carriers, and marketing agreements for FiOS with owners and developers competitive service providers, wireless service providers, utilities of single-family home developments, high-rises, privatized mili- and governments. Fiber deployments constitute a growing part tary housing, off-campus student housing and small and medi- of Walker’s offerings. Walker is a certified women-owned small um-sized commercial properties. A Dow 30 company, Verizon business and is TL9000 certified. employs a diverse workforce of more than 217,000. In 2009, it generated consolidated revenue of more than $107 billion.

Vermeer Corporation www.vermeer.com Westek Electronics 641-628-3141; 888-837-6337 www.westek.com 800-526-2673 Key Products: Horizontal directional drilling equipment, utility and pedestrian trenchers and plows Key Products: Custom cable design and manufacturing, test and patch cords, line tester kits, fiber cleaning kits Summary: Located in Pella, Iowa, Vermeer Corporation is a and tools manufacturer of agricultural, construction and environmental Summary: Founded in 1986, Westek manufactures custom fi- equipment. The company’s involvement in the fiber optics instal- ber and coax test and patch cabling, cable assemblies, fiber jump- lation industry began in 1991 with the launch of its Navigator ers, attenuators, adaptors, patches, cleaning kits, multibreakouts, horizontal directional drill product line. Navigator HDD units multifiber pullers (fiber connector insertion removal tools), web are designed to install telecommunications lines underground slitter kits and tech support laptop kits, as well as patented tools without excavation or trenching in order to minimize environ- such as Tel-Line Tester & Tel-Line Tester Pro with onboard mental disruption. Vermeer drills have been instrumental in 5-pin fuse testing. Westek uses durable, lightweight, state-of-the installing fiber optics around the world. Vermeer, with 2,000 art materials to manufacture and customize cables, components employees, has 180 dealerships worldwide. and electronic test kits for communications systems. Westek can either work from client conceptual drawings or assist clients in generating designs. Clients include Qwest, Verizon, AT&T and Fortune 1000 OEM clientele. Registered with Lloyd’s Regis- ter Quality Assurance and based in Santa Cruz, Calif., Westek Walker and Associates has more than 100 employees worldwide. In July 2009, Westek www.walkerfirst.com moved into a new state-of-the-art facility that houses all its busi- 800-925-5371 ness units under one roof in Watsonville, Calif.

Key Products: Products and services for deploying Zhone Technologies communications networks www.zhone.com Summary: Headquartered in Welcome, N.C., Walker and As- 510-777-7000; 877-946-6320 sociates is a distributor of network products. It offers custom network deployment kits; engineer, furnish, install and test ser- Key Products: Telecommunications equipment for vices; virtual warehousing; and integration. Its products support multiservice broadband access, including multiservice essential carrier service delivery technologies, including FTTx, platform integration of FTTx, Ethernet in the First Mile IP, WiMAX, wireless backhaul, optical transport, Ethernet over and wireless access technologies copper, WDM, digital cross-connect and more. Walker, which was established in 1970, provides sourcing, stocking and order Summary: Zhone Technologies’ multiservice access solutions management services to more than 1,500 telecommunications serve more than 750 network operators worldwide. The com-

72 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 pany offers an integrated portfolio of MSAP, FTTx, EFM and switches, indoor and outdoor WLAN APs and controller Wi-Fi access technologies, allowing providers to deliver ac- system, next-generation firewalls, VoIP adapters, WiMAX cess services that include residential and business broadband, VoIP and high-definition IPTV over copper, fiber and wire- Summary: ZyXEL Communications, founded in 1989, is a less. In the second half of 2009, Zhone announced its flagship manufacturer of broadband connectivity and networking products. Its FTTH offering includes both active Ethernet and GE- FTTx platform, the MXK, along with a comprehensive suite PON solutions, and it offers a complete range of multiservice of smart ONTs. As a direct result, Zhone added 50 new cus- broadband wireless gateways and routers, connected home and tomers worldwide, including Etisalat, making Zhone a leading entertainment devices and SMB networking solutions. Head- GPON vendor in the Middle East and Africa and increasing quartered in Hsinchu, Taiwan, ZyXEL has its North American its GPON port shipments by more than 4500 percent over a headquarters in Anaheim, Calif. Globally, the company has one-year period. Zhone is headquartered in California, and its more than 3,200 employees and sells its products in more than MSAP products are manufactured in the United States in a fa- 150 regional markets in 70 countries. BBP cility that is emission, wastewater and CFC free. The company, which has 350 employees, posted revenue of $126.5 million in 2009. Cable Billing

Billing & Provisioning ZyXEL Communications 800.882.7950 Over 300 Satisfied Operators www.us.zyxel.com www.glds.com Lowest Total Cost Solutions 714-632-0882; 800-255-4101 FTTH, Voice, Video & Data Digital • VOD • VoIP Key Products: Broadband access gateways, routers, wireless Data • Hotel PPV Friendly, Expert Support routers, PON customer-premises equipment, Ethernet

July 2010 | www.broadbandproperties.com | BROADBAND PROPERTIES | 73 Mark Your Calendars! Co-sPonsor

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To exhibit or sponsor, contact Irene Prescott at [email protected], or call 505-867-2668.

For other inquiries, call 877-588-1649, or visit www.bbpmag.com

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sIlVer sPonsor april 26-28, 2011 InterContinental Hotel – dallas FeaTured sPonsors Wednesday Night Cocktail Reception WiFi Café Sponsor Tote Bag and Tuesday and GeT ConneCTed Wednesday Networking Breaks aT THe suMMIT exHIBITors It’s the leading Conference on Broadband Technologies and services

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To exhibit or sponsor, contact Irene Prescott at [email protected], or call 505-867-2668.

For other inquiries, call 877-588-1649, or visit www.bbpmag.com

SUMMIT COVERAGE Broadband as an Amenity Speakers and exhibitors at the BBP Summit talked about what broadband enables – innovative video features and programming, connected care, reliable Internet service, enhanced property values – and ways to ensure that broadband investments pay off.

A BBP Staff Report

New Video Services for MDUs esidents are eagerly adopting the AT&T has been rolling it out, close to 10 Sports fans and news junkies appre- new video services and features percent of the 24 million homes passed. ciate U-verse’s Multiview feature, which Renabled by recent network up- It is now available in 122 markets in 22 can show four camera angles for any live grades, said speakers from major service states and will reach 30 million homes by event. Customers can choose which view providers at the Broadband Properties the time the rollout is complete. to enlarge; the other three remain in “pic- Summit in April. AT&T’s biggest selling point for ture in picture” format. During the 2010 Jeff Weber, vice president for U-verse U-verse has been the whole-home DVR, winter Olympics, multiple live events and video products at AT&T Con- which allows a customer to record a were shown at once, so viewers could nected Communities, said that U-verse program on one television and watch it switch from, say, skiing to hockey if they service in MDUs could be shaped to suit on any other television in the house, to saw something exciting happen in one of owners’ needs. AT&T Connected Com- record as many as four programs at the the smaller pictures. munities can provide bulk billing and same time or to pause a program on one New TV applications are being accommodate corporate housing pro- TV and pick it up at the same point on rolled out nearly every month; about grams. It offers community TV channels another TV. Customers can program the two dozen were available at the time for viewing the laundry room, the entry DVR via cell phone or Web interface. of the Summit. For example, custom- gate and other parts of the property. The The whole-home DVR was implemented ers watching live sports can click to see company also provides property-level through a software download that was the leaderboard, player photos or news Wi-Fi, which Weber said he expected to transparent to customers. “When they about players. “There’s no setup,” Weber be a significant amenity. went to bed, they had a DVR on one TV, explained. “The app just shows up and Nationwide, U-verse has attracted 2.3 and when they woke up, it was whole- notifies you of the capability.” million customers over the three years home DVR,” Weber said. Of the two dozen apps available, Photos by Rachel Ellner Rachel by Photos

Attendees at the 2010 Broadband Properties Summit learned how communities can profit from ultra-broadband networks.

76 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 SUMMIT COVERAGE TWC has tried to appeal to the new Both AT&T and Time Warner Cable regard the stay-at-home crowd by providing VoD movies suitable for family movie nights. three-screen strategy as a critical initiative. It has increased the number of high- definition choices (11,000 movies are Customers value pay-TV content more highly now available in HD) and enabled DVR if they can watch it on any device. management from the Web and mobile devices. Its Caller ID on TV and PC services are also popular because they give viewers more flexibility. Weber estimated that any individual is that Internet video won’t displace pay customer might care about two or three. TV, but if it does, it’s OK with us.” Using Social Media “That’s enough for deep engagement in The company took a more cautious ap- the experience,” he said. “It makes it Time Warner Cable: proach to whole-home DVR, waiting fundamentally better.” Simplicity Is the New Luxury until it thought the technology had sta- The three-screen strategy is also critical bilized, but it is now launching this fea- The Three-Screen Strategy for Time Warner Cable. Dave Schwehm, ture, along with interactive Start Over/ U-verse’s three-screen strategy (TV, PC, senior director of national sales, said in Look Back service, which Schwehm said mobile device) is a key initiative. Thou- his Summit presentation that TWC has “gives you more control and lets you do sands of shows – even high-definition invested in Web and mobile capabilities things on your own time.” and international programs – are already during the last three years to give custom- Schwehm said Time Warner makes available in PC format. Content providers anytime, anywhere access to video. good use of social media to interact with ers have been willing to allow their con- Wideband Internet access with customers. Customer-care staff engage tent to be ported to additional screens as speeds up to 50 Mbps, powered by customers via the TWC blog, Twit- long as it can be secured and monetized, DOCSIS 3.0, will be available through- ter, Facebook, and YouTube, looking Weber said. The third screen – U-verse out the company’s footprint by the end out for complaints that customers may Mobile – was announced this spring and of the year, and a nationwide wireless have posted (sometimes to the world at will be available later this year; Weber broadband network will also be avail- large rather than to TWC specifically) said, “We’re very focused on mobile as able through a partnership with Clear- and trying to resolve them, dispatch- a differentiator. … You can download wire. To date, Schwehm said, response ing technicians if necessary. “We’re ac- a movie, store it on your iPhone, and to wideband service has been “great.” commodating their changing needs and watch it on the plane.” Schwehm cited market research show- habits,” he explained, saying that these In addition to making TV content ing that, in today’s economy, consumers efforts would transform the company’s available on PCs and mobile devices, prioritize experience over material goods, relationships with customers. AT&T’s IP platform enables the delivery simplicity over luxury, and “staycations” TWC also uses social media to get of original Internet content to the TV. with friends and family over expensive customers involved in its marketing ef- In answer to a question about the effect entertainments. One of the simpler plea- forts. At a recent NBA broadcast, the of over-the-top video on AT&T’s video sures to which people are retreating, he company filmed a number of its cus- offering, Weber said, “Because we’re all said, is watching TV with the family. tomers ad-libbing as sportscasters at a IP, we’re much more flexible and open Even among those who need or want to professional-looking booth, then posted to letting the model evolve the way cus- cut back expenses, very few think cancel- some of the results to YouTube and other tomers want it to. … My personal belief ing cable TV is a good idea. video-sharing sites. BBP The Importance of Measuring Service Quality hat constitutes good broad- provide all the answers but to trigger “How many service providers know band service? How good does a conversation with the audience that what it costs a developer to have a va- Wservice have to be to make a would last well beyond the Summit. cancy?” he asked. “No one does. Do you property competitive in the market? Daugherty said his inquiries were know what bandwidth demand will be At the Summit’s Metrics Lunch, Da- driven by his experience as a managed in three to five years? No one does. You vid Daugherty, CEO of Korcett Hold- service provider trying to deliver stable need to allow for unexpected changes in ings, and communications attorney Ian broadband services in dense housing. your contract.” Davis raised more questions about these He has found it consistently difficult to Davis said contracts between owners subjects than they answered. Their goal translate infrastructure standards into and service providers were, in general, during this working lunch was not to profits for the property owner. not written well enough to guarantee

July 2010 | www.broadbandproperties.com | BROADBAND PROPERTIES | 77 SUMMIT COVERAGE competitive service levels. Providers are vate cable operator contract offers.” pancy rate is 98 percent, you don’t have often required to deliver broadband at Even contracts requiring providers to worry. But [in a competitive area], if speeds “up to” some specified amount. to offer “competitive” service levels may you can’t put in a good network, you Davis warned, “As the current crop of not be good enough. “Competitive with kids start moving into your apartments, what?” Davis asked. “What if there’s no won’t get residents.” See the Metrics col- they’ll want more than what the old pri- FiOS available in the area? If your occu- umn for more details. BBP

Why 2010 Is a Good Year for Broadband

Today is an exciting time to be in the broadband industry, said Diane Kruse, CEO of NEO Fiber and Summit Master of Ceremonies. Kruse cited four factors that are making high-speed broadband more widely available: 1. The tremendous growth in fiber to the home has created a pool of sophisticated broadband users, especially young people, who are comfortable with the technology and aware of its benefits. These users fuel the demand for more and better broadband everywhere. Kruse cited Verizon as the largest FTTH deployer but added that AT&T and hundreds of other companies – telcos, cable companies and others – have already deployed fiber to the home, and many more are planning to do so. 2. The broadband stimulus program funded by the American Recovery and Reinvestment Act is finally under way. Awardees are negotiating contracts, and “a groundswell of requests for proposals” is beginning to appear. 3. Google’s Fiber for Communities program, for which 1,100 communities applied, lent credibility to the idea of high-speed networks. “Regulators, policymakers and incumbents should take note that broadband is important to users,” Kruse said. 4. The National Broadband Plan was published this spring by the Federal Communications Commission. Even though the United States’ plan is later and less ambitious than the plans of many other countries, it sets forth national goals of constructing broadband infrastructure on a very large scale.

The Value of a FiOS Marketing Agreement state-of-the-art broadband net- or even if, it will roll out Concierge to residents, and cooperative advertising work is an amenity that attracts communities that do not have market- helps market the property to prospective Aresidents and enhances property ing agreements, O’Connell said. Future residents who are specifically looking for broadband applications may include FiOS services. VEC helps owners create value in a multifamily community. For example, a recent study by Parks As- home security, energy management and marketing collateral targeted to particu- sociates found that apartment dwellers wellness management. lar groups – for example, by translat- were willing to pay an additional 5 per- A community with a VEC mar- ing brochures into different languages cent per month in rent for an apartment keting agreement also has access to a – and can customize programs for each with access to fiber optic services. But dedicated account team, including spe- community. Community-level, success- an owner can derive even more value cialists in sales, engineering, customer based financial rewards provide incen- from a network by entering into a mar- advocacy and account management. tives for property management staff. keting agreement with the provider, said Portfolio management services help O’Connell said that marketing Dan O’Connell, national sales direc- owners provide consistent broadband agreements are extremely flexible; they tor for Verizon Enhanced Communi- offerings across all regions. On-site sales may be either exclusive or nonexclusive ties (VEC), the division of Verizon that support helps property management (exclusive marketing agreements are builds and markets FiOS in MDUs. staff market services more effectively to legal even though access to a property O’Connell explained the benefits VEC provides for communities with which it signs marketing agreements. Having a FiOS marketing agreement puts These communities are the first to receive any applications and services that a property owner first in line for any new Verizon offers – for example, the new broadband applications and services that Verizon Concierge broadband platform for concierge amenities and social net- Verizon introduces. working. Verizon has not decided when,

78 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 SUMMIT COVERAGE fees as well as revenue sharing and community-level rewards. Verizon has found that the factors influencing marketing success for FiOS include, among other things, a property’s location, its demographics, the amount of competition, the length of time in service, the degree of on-site engagement in program and whether the agreement is exclusive or nonexclusive. One thing is for certain, according to O’Connell – the amount of money at stake is substantial. Over the 10-year life of an agreement with a typical 234-unit community, the difference in owner compensation between a nonexclusive agreement with 25.5 percent penetration and an exclusive agreement with 78.5 percent penetration is estimated to be more than $200,000. In answer to a question about why Verizon was slowing the FiOS build when it had been so successful, O’Connell said that the company hoped Hilda Legg presented the Cornerstone Award to RUS Administrator Jonathan Adelstein in recognition to better utilize the capacity of the wire of the agency’s 60 years of service to rural telecommunications. centers it had already built. “We have an inventory of more than we can do this is always nonexclusive), and they may services. In addition, agreements may year,” he said. “We want to redirect it to apply to bundles of either two or three include up-front and new-construction where it’s most useful.” BBP Using Local Content to Differentiate Service ocal video content is among the Because the Winona, Minn., area, ogy – full studios aren’t even necessary most valuable services a provider where HBC operates, is underserved by anymore, he said. (However, a produc- Lcan offer, said Ken Pyle, manag- local media, HBC’s station is attractive tion truck is needed to cover parades, ing editor of Viodi LLC. Pyle, who has for advertisers. Although advertising pageants and outdoor sporting events.) spent seven years getting telcos started doesn’t pay all the expenses of video pro- Providers that want to start their own in producing local content, said his sur- duction, message boards (classified ads) channels can find adequate equipment veys and interviews consistently show are another source of revenue, and the at reasonable prices if they’re careful. that local content benefits communities company also generates income from Connect Emotionally tremendously. “It’s a great piece of mar- doing video production work. Primar- With Viewers keting, but mostly it helps the people ily, though, the station pays for itself “Be ambitious and realistic,” Evans ad- you serve,” Pyle said. by bringing new subscribers to HBC’s vised. Most important is having a vision At the Broadband Properties Sum- services. HBC has an 83 percent pen- that is big and dramatic enough to cap- mit, Pyle moderated a panel on options etration rate, and local video ranks high ture attention. Sports programming is for local video content. Panelist Gary on the list when customers are surveyed critical, but it’s not enough. Local news Evans, president and CEO of Hiawatha about reasons for subscribing. and school activities connect emotion- Broadband Communications (HBC), “After seven years, our CFO is now a ally with viewers: Grandparents want to called local content a key differentiator believer,” Evans said. “A couple of board watch their grandchildren participate in for his company. He said of HBC’s local members wonder if the expenditure is school events; colorful local characters channel, “In a market devoid of TV sta- worth it, but most of them are strong make great theater. tions, it’s a key source of local news and supporters.” “Dumb luck is important, too,” Ev- information and of live, local sports; it’s Evans noted that video is expensive ans added, noting that the dysfunctional a forum for local issues; and it generates to produce, but that production costs school board in his town makes for highly more than $300,000 in revenues.” are dropping rapidly with new technol- entertaining TV.

July 2010 | www.broadbandproperties.com | BROADBAND PROPERTIES | 79 SUMMIT COVERAGE

The Rural Telecommunications Congress co-hosted an event with the Summit, attracting broadband officials and activists from around the country.

HBC’s channel offers seven or eight small markets, and every one of them is “We did a video on a science museum. weekly programs, according to Evans. larger today. We’ve reversed half a century … We’ve done a cavern tour and inter- Each program is replayed many times, of declines. We think we’re responsible views with local authors – including a so that viewers don’t have to choose be- for the survival of two communities.” two-part documentary about a B-17 pilot tween HBC and other programs. Later, who wrote a military memoir – as well as An Internet Video Channel the content is archived to the Web. Col- government meetings. The state wants to for Local Content lege sports programming is especially work with us to produce videos promot- Cullen McCarty, vice president of Smith- popular on the Web, Evans said, because ing Indiana tourism. We can film, edit ville Telephone Company in Ellettsville, the local college has alumni worldwide. and post them quickly, and people are Ind., spoke about the Web-based local “Pay for help, but don’t always employ excited to see themselves on TV.” content channel that Smithville intro- the help,” Evans said. Volunteers can be McCarty said he hopes eventually to duced in 2009. The channel, which high- recruited anywhere people gather. Media produce a hybrid of television and Internet lights local organizations and events, is a content. However, beginning with online students at Winona State University pro- goodwill gesture – that is, the company content was easier because it allowed the duce some of the university-related con- has no expectation of making it profit- company to start production on a smaller tent. Student interns can be helpful on able any time soon. Although the service scale. Production costs and overhead are other projects, but “students have a lot on is still in an experimental stage, it has fairly low, the crew consists of only two their minds,” Evans said; it’s best not to been well received. people – “and it’s fun,” he added. In ad- rely on them if alternatives exist. And as The video offering is intended to dition, Smithville can easily expand the with any other venture, realistic planning enhance the company’s reputation as offering with user-generated content – and budgeting are necessary. a high-quality, tech-savvy company. screened by the staff, of course. Staying in touch with viewers and At the same time, McCarty hopes, the For now, the online channel’s con- soliciting their opinions is important, channel will help Smithville’s local tent is available equally to Smithville and so is keeping a sense of humor. “Be communities by publicizing places and customers and noncustomers. But once professional but not stuffy!” Evans said. events of interest. Smithville launches a local-content “Critique everything you do. Make a dif- “It’s an opportunity to explore and television channel, McCarty said, that ference in people’s lives. … We serve nine find local attractions,” McCarty said. policy is likely to change. BBP Telemedicine Comes of Age arks Associates analyst Harry health care model unsustainable. provements and cost savings. Wang introduced one of this year’s • A preventive-care model that re- • Stimulus money is available now to Pmost popular Summit sessions by wards quality rather than volume is get connected-care programs started. summing up the reasons he expects con- needed to deliver health care more In the freewheeling discussion that nected care to take off during the next efficiently. followed, panelists Rob Scheschareg five years: • Policymakers have recognized that (president and cofounder, MedCon- • The shortage of health care person- home-based connected care, includ- cierge), Marques Holmes (regional nel and the epidemic of such chronic ing home health monitoring, offers director of health care, AT&T) and diseases as diabetes make the current great opportunities for quality im- Nancy Green (managing principal for

80 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 SUMMIT COVERAGE used to paying for health care; this is a cultural shift. Health care needs to be more affordable, and telemedicine is the way to do it. Medical monitoring devices that cost between $4,000 and $5,000 two years ago are available for less than $300 today. What is the advantage of broadband technology over telephone-based systems? Green: Video collaboration is possible over broadband. This allows care teams and families to interact with patients in their homes. The clarity of video images over broadband is important for mental-health consultations and for training (for example, training patients to take their own Telemedicine is poised for tremendous growth over the next few years. Enabled by broadband, it blood pressure). has the potential to reduce medical costs while improving the quality of care. Scheschareg: Broadband enables dynamic presentation of vital signs and telehealth, Verizon Business) tackled and weight on a daily basis and trends, as well as personalized [edu- tough questions from the moderator and send the results to their care teams, cational] videos and recommenda- the audience. Following are highlights including family members. In ad- tions. It allows doctors to share deci- of the panel discussion. dition, sensors can send data about sion making with patients’ families. In addition, it makes security and whether patients are moving around Which telemedicine services have the encryption possible. normally in the home. Such moni- greatest short-term growth potential? Holmes: Broadband-enabled mobile toring prevents hospitalizations. Green: Home-based care and monitor- devices, such as the iPhone and Holmes: Children are another target ing because they yield the highest iPad, are well-suited for video-based population. We’re working with cost savings. instruction and for interaction be- hospitals to let doctors examine kids Holmes: And also because patient out- tween the doctor and the patient over videoconferencing links in- comes are more predictable when in the home. Security is integral to stead of sending them to emergency patients are at home. Connected de- broadband applications. vices such as emergency pendants, rooms. Hospitals are investing in smart slippers (whose embedded this technology to keep emergency How can property owners engage pressure sensors transmit gait infor- room costs down. the other parties in the ecosystem mation over the Internet) and pulse Green: Children are also more willing (insurance companies and health oximeters can make a big difference to use devices such as the Wii Fit in- care providers)? in patient outcomes. stead of going to physical therapy. Green: The reimbursement model is al- Scheschareg: Online access to advisory Scheschareg: Diabetes, obesity, hyper- ready there, especially in areas with services is another major short-term tension and elder care are all appropri- shortages of health care personnel – opportunity. As out-of-pocket mediate targets. Patients are under finan- which can be urban as well as rural. cal costs rise, consumers are increas- cial and emotional pressure because (Health professional shortage areas ingly concerned about what they are costs are aggressively being driven are listed at http://bhpr.hrsa.gov/ getting for their money. They need to the consumer level. Patients aren’t shortage.) Property owners can part- decision-making tools to help them coordinate care. For which patient populations To boost broadband penetration, especially and which types of conditions is telemedine most appropriate? for higher tiers, property owners might offer Green: Chronic diseases, such as diabe- community spaces as locations for telemedicine- tes and chronic obstructive pulmo- nary disease. Patients can monitor based clinics or subsidize telemedicine devices. their glucose levels, blood pressure

July 2010 | www.broadbandproperties.com | BROADBAND PROPERTIES | 81 SUMMIT COVERAGE ner with health care providers to offer connected workplace. It can be of- telemedicine in their communities. fered at home, too, if subscribers Scheschareg: Both payers and provid- have broadband at home. ers are concerned about cost savings Wang: Large insurance companies such and improved patient outcomes. as Aetna and Cigna now provide They don’t like paying doctors to reimbursements for video consulta- stand around in the emergency tions. Between 60 million and 80 room, and they also want to reduce million people are eligible for this. hospital readmissions. But incentives for tracking patient Telemedicine is a service differ- outcomes are also necessary – there entiator for both hospitals and insur- are 25 or 30 projects now experi- ance companies. Forty-four percent menting with paying physicians for of prospective broadband subscrib- non-visit-related care. ers say they would be more likely to Will we soon see large call centers full choose a package with telemedicine. of nurses? It saves time – they don’t have to miss Green: These already exist – the laws work or get babysitters to take their are changing to allow this. They can children to the doctor – and they even go global. can get personalized advice. Own- Scheschareg: There’s a prevailing belief ers might offer a gateway device to that health care is local, so you have push subscribers to a higher service Parks Associates analyst Harry Wang presented to be careful about handoffs. Do tier. Providers are looking for places his research on opportunities for telemedicine. you engage with local providers and to put new clinics, where they would supplement them in order to address locate primary-care physicians and sites, monthly subscription telemedi- shortages? In Brambleton [a master- connect to specialists via broadband. cine models, others that are funded planned community in Virginia Property owners can offer commu- by insurance companies or health where MedConcierge service is avail- nity spaces for these clinics. care providers, and there’s also some able], we work with a local physician What are the viable business models government funding now. practice as the first point of contact, and then supplement it as necessary. for telemedicine? How can consumers find out about You need an electronic medical re- Holmes: One is the online health care telemedicine options? cord to do this handoff properly. community. Los Angeles received Scheschareg: A consumer’s insurance $11 million to build out a health plan may have an option for virtual I’m trying to put together home-based information exchange [which shares care – today that usually means e- care for congestive heart failure. health care information electroni- mail, but sometimes it includes video What resources are available to learn cally across health care providers consultations. We hope to see that whether others are already doing this? within a region], and the state of increase. Coverage may also be avail- Scheschareg: The American Telemedi- Tennessee has had one for two years. able through a wellness program or a cine Association (www.american- Property owners can partner with health savings account. telemed.org), the Continua Health these exchanges. Green: Payers are encouraging phy- Alliance (www.continuaalliance.org). Green: The private concierge model is sicians to offer telemedicine pro- Holmes: The American Heart Asso- another valid business model for grams. ciation (www.heart.org). In addition, telemedicine. Holmes: We’re working with Nu- AT&T has a grant assistance division Scheschareg: In addition, there are Physicia to offer insurance-covered that might allow you to offer this care free ad-supported informational telemedicine from the broadband- at no cost to the customer. BBP Selected New Products at the Summit See a slide show of all the Summit network and service provisioning in providers use the software to market exhibitor booths at www.bbpmag.com. Metro Ethernet networks, was devel- their services, manage IP addresses and oped to support open-access networks, provide customer support. Network op- OS provisioning, operations and management suite from COS but it also offers cost savings for tradi- erators can provide billing information CSystems (www.cossystems.com) tional single-provider networks. Sub- from data available through COS. made its debut at the Broadband Prop- scribers can select, activate and manage Foxcom (www.foxcom.com), whose erties Summit. COS, which automates their own broadband services. Service equipment is used to deliver satel-

82 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 SUMMIT COVERAGE sembly. The CentralOp line, for telco central offices, includes a high-density fiber distribution frame and a splitter module chassis. Testing fiber networks in the field is simple with the Trilithic (www.trilithic. com) handheld TFS-2250 optical time domain reflectometer. This OTDR may be light in weight (just 2 pounds), but it’s heavy on features. It tests 1310 nm and 1550 nm wavelengths and includes one-button testing, event selection and event analysis. Trilithic says the device is easy for novice users to learn but sophisticated enough for expert users. The new FloodGate FG-3800 from VideoPropulsion (www.videopropulsion.com) delivers HDTV services over coax in bulk commercial locations, such as hotels, timeshares, hospitals and AFL Telecommunications offered end-to-end assisted-living residences. Operators can solutions for fiber to the home. avoid the expense of installing individ- Trilithic’s ultra-portable fiber testing device. ual receivers and set-top boxes because lite video in MDUs, showed its new content is protected by the FloodGate. program guide matching the location’s BsmarTV compact kit for FTTx deploy- The device also delivers an electronic channel lineup. BBP ments. This is a small, low-cost, plug- and-play headend for 8, 16 or 32 nodes, with a wall-mountable transmitter that transports up to five L-band signals over a single fiber. (CATV and SMATV models are also available.) In addition to the transmitter, each kit has a CWDM splitter, a chassis and jumpers. The corresponding receiver, which also boasts a small footprint, low power consumption and plug-and-play operation, can serve multiple homes from a single receiver. Hitachi (www.hitachi-cta.com) Hitachi’s micronode lets cable operators easily extend fiber to the premises. says it is seeing strong demand for its Node+Zero micronode, which is designed for cable operators to extend fiber to the premises while continuing to use their existing headend equipment. This RFoG solution allows for easy migration to PON as market conditions warrant. Opterna AM (formerly AM Net- works, www.amcomm.com), demon- strated its MultiOpt and CentralOpt product lines of fiber management systems. The MultiOpt line, for MDUs, includes a fiber distribution terminal with an internal rotating fiber storage spool, a fiber distribution hub, a low-profile fiber distribution terminal with a splice compartment, and an MT collector as- Distributor Walker and Associates showed a wide variety of broadband equipment.

July 2010 | www.broadbandproperties.com | BROADBAND PROPERTIES | 83 Technology Using IPAdvantage to Deploy Video Services in Communities

In 2007, DIRECTV launched its MFH3 solution for distributing programming over IP in multifamily communities. Few companies have yet integrated this technology, which is now called IPAdvantage, on a large scale. To date, the largest installer of IPAdvantage has been Cary, N.C.-based Connexion Technologies (www.connexiontechnologies.net), which deploys and operates fiber optic networks in MDU and single-family communities in major markets throughout the United States. Recently, we sat down with Dan Waugh, vice president of system integration at Connexion Technologies, to find out how his company makes IPAdvantage work.

Broadband Properties: How were you first introduced to this technology? The primary difference is size. Now, instead of What were your initial impressions? Dan Waugh: I was first introduced creating a building, we’re able to fit almost to IPAdvantage at a trade show. We’re all our equipment into a small cabinet. always looking for new ways to have technology interact, especially in the IP field, given that we are a company that interoperability of all three services. the project. This information then goes enables services to be delivered over IP. That’s what we like so much about this to our development team, which creates We found this technology to essentially solution – it allows all three services to a high-level design in collaboration with be a contained headend that has an IP speak the same language. However, to our construction team. We consider output. This allows us to deliver triple- us, it’s really a component of a larger which access technologies would be the play services from multiple providers solution. Even though all three services best fit for the property. We take into over IP, simplifying our infrastructure now speak the same language, it’s still account the service providers that have arrangements. our job to get them to talk to each other. been chosen and the physical layout as Our first priority is always how well the BBP: How does this delivery method well. We plan the design based on both services are delivered to the end user, so differ from what Connexion the technology needs and the physi- bandwidth management and quality of Technologies was using before cal needs of the property. For example, service are very important, and IPAd- it adopted IPAdvantage? if there is a 100-year-old tree that the vantage is a big help with that. DW: The primary difference is size. Be- management wants to keep, we can plan fore we adopted this solution, the equip- BBP: Is IPAdvantage particularly to work around that. ment needed to create our video lineup relevant to fiber optic networks? Through an arrangement with our would have taken up about five racks DW: Yes. Fiber in both the distribution vendors, we actually create the cabinets inside a headend room. This solution al- and access networks makes a great plat- off-site, ship them to the site and then lows us to have a much smaller footprint form for our IPAdvantage deployments. do the installation on the property. This on a property and place our equipment Video is an inherently bandwidth-heavy greatly accelerates our construction time in a far more unobtrusive space. Now, application, and fiber distribution al- and minimizes the disruption of con- when we work with one of our developer lows us the freedom to meet those band- struction activities on a property. In the partners, instead of creating a building, width needs today with plenty of head- meantime, we do the trenching and bor- we’re able to fit almost all our equipment room for the future. We can then choose ing for the fiber so that it all comes to- into a small cabinet and deliver the same the access technology that best fits the gether seamlessly at one point. Next, our quality of service and the same number properties’ needs while minimizing any operations team goes through a series of of channels. disruption to the residents. acceptance tests, in which we measure performance and make sure that every- BBP: So, IPAdvantage must have really BBP: How does installation work? thing is working properly. changed the game for you. DW: Everything starts with a property DW: Although this is an important de- walk-through. We work with the prop- BBP: As IPAdvantage is a DIRECTV velopment for the way we deliver tele- erty management to examine existing product, is DIRECTV the only content vision service, our greatest focus from wiring, to find out which service provid- provider that can use your network? an engineering standpoint is still the ers are in the area and to generally assess DW: Well, the IPAdvantage portion of

84 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 Technology

service, as we would have if the service were RF-based. From a deployment perspective, without IP video we would not be able to serve as large a portfolio of communities across the United States as we do. This new solution is much faster to install, and it takes up about a tenth of the space of a traditional headend room. It would take months or years – rather than weeks – to set up solutions for the thousands of units in these large portfolios.

BBP: What benefits do residents enjoy? DW: The interoperability that IP allows is one of its greatest attributes for end users. IP video allows functions such as caller ID on TV, more video-on-demand content and more Internet-based television options. More important, though, our solution ensures that the entire community can keep up with almost any new technology.

BBP: What about the costs, both financially and in terms of time? DW: We understand that this solution is not for everyone. We were already famil- iar with the workings of both RF and IP technologies, so this was a more natural fit for us. We also created a model that allowed us to replicate the solution on a large scale, speeding up installation times and making us more efficient. However, because of the initial learning curve, this solution isn’t for a small-scale Connexion can fit all the equipment for IPAdvantage into a small field cabinet. installer that wants to use it in only one or two properties. our infrastructure is a DIRECTV prod- remotely from our network operations Although the technology investment is far superior, the decreased cost of con- uct, and DIRECTV is a great partner of centers. Having all three services – video, ours. That being said, one of our strate- struction and on-site labor made this the voice and data – traveling over IP sim- most efficient method of deployment for gic advantages is our ability to offer a va- plifies network monitoring because the riety of options over our networks, and Connexion. Overall, IPAdvantage has same skills and tools are used to monitor our overall solution for existing proper- been a huge benefit and an extremely all the services. We don’t have to create ties still allows us to run other service helpful component in our solution for BBP and content providers over our networks a new set of tools to monitor television existing properties. without using individual dishes or adding to the size of the infrastructure. Having voice, video and data traveling over IP BBP: What advantages does IP video offer over traditional RF (radio simplifies network monitoring: The same skills frequency)-based service? and tools are used to monitor all the services. DW: We have networks all across the country, and along with the service We don’t have to create a new set of tools. providers we monitor these networks

July 2010 | www.broadbandproperties.com | BROADBAND PROPERTIES | 85 Home Networking Combine Wired and Wireless Technologies for Home Entertainment Networks Don’t leave home networking up to the subscriber – you’ll miss opportunities to profit from the high-value services that require robust networks.

By Andy Melder ■ Gigle Networks

ervice providers are becoming increasingly aware of the strength Why shouldn’t home networks be as manageable Sand necessity of robust in-home networks. When such value-added ser- as enterprise environments? Today’s applications vices as e-health, security, home monitor- require robust, stable networks, and today’s ing and social networking are deployed in today’s homes, they offer increased technologies make them possible. ARPU, reduction in churn and higher levels of customer satisfaction for the operator. Content-consuming devices, such services began emerging about five years deliver its own linear video offering or as TVs, Blu-ray players, PCs, gaming ago. With the ability to distribute video other voice and data services is quite new. consoles and set-top boxes, are making via Internet Protocol (IP), a telco could By bringing in new services and content their way into every corner of the home, now have a viable competitive offering from the cloud without QoS guarantees, as are such mobile devices as the omni- in the video category. OTT providers challenged the very na- present smart phone and the new iPad. Using IP to deliver all forms of ture of service delivery. Nevertheless, Over-the-top (OTT) carriers and content necessitated quality of service with the improved ability to deliver video their associated business models are (QoS), the ability to guarantee a user ex- experiences via IP directly from the Web, challenging the traditional dominance of perience commensurate with historical this new class of operator has emerged, the telecommunications operator (telco) expectations from the world of analog changing business models and delivery in the home by promising to use generic telephony and broadcast TV. Without mechanisms along the way. broadband as their delivery vehicle. Ro- a QoS guarantee, a value-added service bust and deterministic home networks or an entertainment experience becomes The Need for Stable are also key to OTT players and the suc- “best effort” – hardly a service set that a Home Networks cess of their business models – which facilities-based operator or its subscriber What hasn’t changed, or more accu- raises a question: “Why shouldn’t home base would embrace. rately, what is more important now than networks be as manageable as enterprise The belief in the necessity of QoS per- ever before, is the need for the home environments?” sisted for some time until the advent of network to be as stable and determin- Historically, inbound services have OTT video service delivery. The idea of istic as possible. It wasn’t long ago that been provided over secure, dedicated sending video over the same conduit that service operators were uninterested in conduits into the home, either via sat- a facilities-based operator counted on to the topology of the home networks that ellite broadcasts or coax delivery. Mul- tisystem operators (also called cable companies or MSOs) have long held About the Author the advantage in delivering triple-play Andy Melder is the vice president of business development for Gigle Networks, a sup- services (voice, video and data), threat- plier of system-on-chip integrated circuits for consumer electronics and IT products. ening the existence of a voice-and-data Learn more at www.giglenetworks.com. telco distribution model until IPTV

86 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 Home Networking

Recognizing that wireless technology alone would not satisfy the growing need for stability in a world based on value- added services, operators and consumer electronics manufacturers now acknowl- edge that a model combining wired and wireless technologies makes the most sense. Wireless will provide the mobility, wired will provide the stability. The next question was: Which wire? There were certainly plenty to choose from – coax, twisted pair (phone line) and power line. All forms of physical transport had advantages and disad- vantages. Coax didn’t exist in all parts of the world and was limited to a few access points in the home. Twisted-pair access points were equally sparse and typically were not near media centers in the home. Power line would require strong, sophisticated signal-processing algorithms to overcome the inherent noise present on the channel. However, generally speaking, any of these three modes of transport provides more stability than a wireless signal. Any of the wired technologies combined with wireless can provide a much more robust experience than either wired or wireless can alone. The combination of transport technologies that appears to be gathering momentum in the marketplace is Wi-Fi and power line communications (PLC for short). Together, these two technologies provide the coveted “whole-house coverage” that every operator desires. subscribers created in their homes. Wire- certainly was not delivered in high defi- PLC is not limited to any specific geog- less LANs were set up at home, by con- nition. The average consumer still was raphy, it works in any power environ- sumers and at their own peril. Operators not consuming video, outside of the oc- ment (multiphase, 50Hz, 60Hz, 110V simply would not support service calls casional YouTube video with its limited or 220V) and it is available for use at any that involved network connectivity. expectation of quality. Those expecta- power receptacle in the home (typically Over time, as Wi-Fi technology tions have changed dramatically today, 40+ outlets). evolved and matured, carriers started however, with the prevalence of such Making Life Simple recognizing the need to support subscrib- transformational OTT video services as In the meantime, consumer electronics ers’ home networks. This did not repre- Hulu, Netflix and CinemaNow. manufacturers have begun to connect sent a major problem or commitment at These new services, driven by a their products to the cloud to make them first, as home networks were not asked never-ending appetite for rich, immer- more feature-rich and competitive. This to maintain high data-rate throughput. sive content, prompted both operators makes the retail shopping experience Wireless LANs in the home were usu- and consumers to embrace a more de- much more complex. Consumers not ally relegated to mobile Internet access terministic model for home networking. only have to ask “How do I get my color and Web-surfing tasks, which did not This model would likely require a wired to look like it did at the store?” or “How rely heavily on guaranteed bandwidth. infrastructure or broadband backbone do I receive an HD signal?” but also sig- Even as recently as five years ago, Web in the home to augment Wi-Fi, which nificantly more complex questions, such video content was not ubiquitous and was still needed for mobility. as “How do I add my TV to my home

July 2010 | www.broadbandproperties.com | BROADBAND PROPERTIES | 87 Home Networking

into the power line to instantly form a network. Meanwhile, Wi-Fi augments this plug-and-play backbone with an additional layer of coverage, ensuring that network connections are available even where there are no power outlets. Consumers now demand more access to applications, content and experiences that may not be available from within the home. At the same time, they are storing and aggregating more rich multimedia content in the home that they seek to redistribute across other personal platforms. This convergence of content, media, services, utility management, customer-premises equipment and retail consumer electronics devices, together with the need to manage all these platforms and their associated experiences, is fueling a new and significant growth phase in the semiconductor and network software industries. Connectivity, communications, con- version, transcoding, transrating, aggregation, home area networks, wide area networks, local area networks, personal area networks and standards-based mes- saging will be key to this unprecedented opportunity and expansion phase in the telecommunications, content and media integrated-circuit sectors. BBP

network?” “What if I have encryption turned on?” “Do I need to upgrade my router?” or “Do I need to worry about QoS parameters?” The challenges the consumer faces will be borne by the service provider or retail outlet call center. Therefore, in choosing a connectivity model, the consumer electronics manufacturer must take into consideration how to reduce truck rolls and service calls. Again, in general, a combination of Wi-Fi and PLC seems to fit the use case and service support models the consumer will demand. Because PLC leverages HomePlug interoperability specifications, it can deliver instant networking without requiring any new wires, configuration software or knowledge of networking technology. For a point-to-point con- The connected home combines Wi-Fi and power line communications to deliver whole-home nection, PLC devices are merely plugged coverage.

88 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 AMT 28765 May10 BroadProp_MECH:AMT 28765 5/24/10 11:30 AM Page 1

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3150 SW 15th Street | Deerfield Beach, FL 33442 | 888.293.5856 | www.amt.com Multiple Solutions. One Source. Technology Building in the Concrete Jungle Because downtown streets are difficult to dig up, laying fiber there is costly. Microduct technology offers a good alternative for hard-to-build areas.

By Gordon Caverly ■ Mid-State Consultants

magine that you are designing and building a fiber-to-the-home project Welcome to the telecom placement Catch-22: Ithat will pass 4,200 homes in a well- groomed, well-maintained, quintessen- Yes, we want your service. No, you can’t dig there. tially rural community. The four-block And, by the way, when can we have your service? downtown area has new concrete and asphalt that was placed within the last three years. is also interested in where you will place • Aerial options There is very little greenbelt area, the fiber and how it will be able to locate • Open trench and new lateral duct and all the utilities are underground in and work around the fiber. Utility firms placements their own conduit systems. There are no (power, cable, telephone, water, sanita- • Ducts that can be leased from other aerial pole lines. Most of the buildings tion and so forth) don’t want their fa- service providers have businesses on the street level and cilities dug up, cut into or directionally • Opportunities for directional boring residential units on the second floor; the bored through, which could cause them and potholing (digging one or more businesses serve the local community, small-scale test holes) or section cut- significant expense and service outages. and the last thing they want during an ting and replacing concrete sidewalk This is the telecom placement economic downturn is disruption. They squares Catch-22: Yes, we want your service. No, don’t welcome the idea of your reducing you can’t dig there. No, the city doesn’t All these methods require investing traffic flow to their locations. time and money to place and then main- The city fathers and managers are want a lot of disruption. Yes, we want to know where you are working. No, dig- tain the plant. There may be additional adamant that you don’t destroy their costs later on if the ground settles or the ging up our new concrete isn’t feasible. By new concrete and asphalt facilities, dis- duct is hard to find. the way, when can we have your service? rupt their way of life or enrage the local In this case, however, all the usual business population. However, they are In one word: frustrating! methods were ruled out. very attracted to the new technologies The Options • No existing underground ducts were and service offerings that come with an The town I’ve described is real. My com- available and usable. (To be usable, FTTH project. pany, Mid-State Consultants, was hired ducts must be complete and compat- You research your placement options ible with the design.) with the city and review the downtown to do FTTH engineering there. Usually, when a service provider asks us to help • There was no contiguous pole line underground utility drawings for all the available, and the line that was avail- new facilities. Then you are told, “We deploy its technology in a concrete jungle with limited greenbelt area and vir- able was congested with existing did not receive any as-built drawings of aerial providers. tually no access to buildings short of the the duct placements.” You have no clue • The city refused to allow open concrete and brick walls, our engineers where the facilities are located under 9 trenching because it would be ex- inches of double-mesh concrete sidewalk will look for any of the following: tremely expensive and cause massive and new asphalt! • Existing underground ducts business disruptions. Unfortunately, this is a very common scenario. Everyone is trying to protect their interests in all the facilities. About the Author Business owners want FTTH services, Gordon Caverly, RCDD, is regional vice president for Mid-State Consultants, a but they don’t want the streets and side- communications engineering firm that works on a wide variety of telecom projects. walks torn up, which would cause major You can reach him at 810-621-5656 or [email protected]. Learn more at www. service disruptions. The city wants to mscon.com. protect its new concrete and asphalt; it

90 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 Technology

• The service provider did not want to share a joint duct with a competitor, and in any case the competitor’s duct system was not compatible with our client’s design. • Directional boring and removing and replacing concrete sections would also have been extremely expensive and disruptive to businesses. With- out as-built drawings, existing facilities were not locatable, and there was a very high chance of hitting other facilities and creating a significant liability. These costs were estimated at $400 per 4-foot-square concrete square and $9 to $13 per foot of directional bore. Additionally, there would still be open cutting at the building for pedestals. Enter Microduct Technology Once we established that none of the usual methods would work, we began Two kinds of microduct design are to evaluate microduct technologies. Mi- and horizontal plane and splice or junc- croduct technology – in which ducts are currently on the market. In a split-duct tion closures to provide a flexible config- placed less than a foot below the roads, configuration, the fiber is laid into the uration along the selected pathway. For sidewalks or other traveled surfaces in split duct at the same time the duct is in- either type of system, the key to a solid narrow trenches or “slots” – is still rela- stalled, after the slot cut in the concrete design is up-front engineering planning tively new, and the concept is a radical or asphalt is opened. With this configu- and an understanding of the goals for change for everyone involved. However, ration, the provider actually places the the service area. Consideration of the it should seriously be considered in any fiber cable in the duct and can choose a strengths and limitations of the selected area that is a concrete jungle or has large fiber size appropriate to its service needs. duct system is also necessary, as is an areas of asphalt covering. A sealed-duct configuration offers a understanding of the design parameters Like most state-of-the-art technolo- waterproof and airtight design. The mi- for both the duct system and the parallel gies, designs and new concepts, micro- croducts plug together, forming a seal fiber system. After evaluating the systems on the duct technology is going through a that keeps out water and air, and the market, we selected a sealed-duct design phase of evaluation and scrutiny. But I fiber is blown in only after the duct has from Lite Access Technologies (www. believe this new fiber technology design been placed in the ground. This con- liteaccess.com) as the most suitable for and construction method will eventu- figuration requires specially designed this application. ally achieve total acceptance because microfiber that is blown into the micro of its small size, ease of installation and innerducts within the sealed system. Design and Implementation ease of placement and relocation. Providers can choose various sizes of fi- We found that coordinating the design The design and construction of mi- ber for use in this system as well. directly with city offices, water and util- croduct is very simple and easy to imple- Both system architectures offer tran- ity departments and all the affected busi- ment: The engineer identifies all building sition junction enclosures in the vertical nesses was absolutely imperative. Once locations for the terminal placements, picks a path that returns to the feeding terminal and routes it in a configura- Microduct technology is going through a phase tion that is conducive to picking up any other terminals in that path. of evaluation and scrutiny. But I believe this new The design parameters for this technology are critical; engineers must un- method will eventually achieve total acceptance derstand the placement limitations and because of its small size, ease of installation the blowing distances of the fiber, depending on which duct configuration and ease of placement and relocation. they select.

July 2010 | www.broadbandproperties.com | BROADBAND PROPERTIES | 91 Technology

work prints, including one that specifically identifies the location and footages of the duct system, the splice locations and any duct extensions up the wall to a terminal. The print for a split-duct system must show the cross section of the duct because it comes in multiple configurations and the spare ducts as well as the occupied duct must be tracked. With a waterproof, airtight duct system – which is a sealed system with mi- croconduits in an outer shell into which fiber is blown – each microduct should be color coded. The drawings should identify the fiber corresponding to each duct and show how each microduct is configured and spliced at those locations. Both types of systems come in various configurations to accommodate pathway design, slot trench size and splice juncture considerations. In a typical design, digital pictures should ac- company the detailed work prints and as-built records. The as-built drawing should be a bird’s-eye-view map with the duct route identified with splicing locations. This map should be provided to city offices and utility departments for their use in locating and tracking the service provider’s facility. The second engineering schematic should show the fiber network with cable counts, footages and terminal and splice locations. In the split-duct configuration, it may be possible to place multiple fiber cables of various sizes specifically designed for this application. As of this writing, the closed system offers a choice of blowing 12- to 96-count fiber into each microduct. In both applications, it is necessary to assign engineering nomenclature to the fiber cables and counts that are specifically related to this architecture so it our design was being implemented, we properties the businesses occupy and can be easily tracked and documented learned a second lesson: Don’t take for where the property lines are. Only af- in the records. granted anything the city says about ter coordinating all the permissions and rights-of-way, property lines, owner- rights-of-way with business owners and Construction and ship or who has authority to do what on property owners can they confidently Project Management whose property. move forward with their designs and In constructing this project, we used a Engineering companies should un- obtain approvals and signoffs from city slot-cutting machine that had an 18- dertake their own thorough title searches offices. inch diamond cutting blade. (Larger of downtown properties to understand The engineering design should en- blades are available.) The slot was placed who owns the businesses, who owns the compass multiple layers of engineering directly behind the street curb and its

92 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 Technology path included any existing slot cuts in the sidewalk. This machine easily navigated reasonable curves in the curb and was very effective in notching out a ½-inch-wide slot 5 to 8 inches deep. This depth allowed us to place the microduct just below most of the concrete sidewalks, butted up against the street curb for additional protection. Placing the duct in the existing expansion joints behind the curb and in the sidewalks allowed effective and efficient cleanup afterward and resulted in a completed project area that appeared to be undisturbed. We used a filling product called Perma-Patch to backfill the construction slots. Perma-Patch (www.permapatch. com) is all-weather, all-season perma- nent patching material. Its effectiveness and lifespan increase as it is driven on and placed under pressure, ensuring a solid restoration or repair operation. It is also very easy to remove and replace at a later date, should the need arise. The benefits of this microduct technology approach: • The service provider’s facility was above the other utility infrastructure. • The facility was easy to identify and protect. • Restoration and repair would be easy. • In case of street replacements or re- surfacing, removing and replacing the duct would be possible. • Businesses and customer traffic were disrupted as little as possible during the installation. • The approach was cost-effective compared with other construction methods. • During construction, the work site was easily cleaned up each day. • Multiple pathways allow future fiber reinforcements. The potential negatives of this design approach: • The service provider’s facility was above the other utility infrastructure. (This is a double-edged sword.) • The cost of this project was $18 per foot (price quotes ranged from $18

July 2010 | www.broadbandproperties.com | BROADBAND PROPERTIES | 93 Technology

functions more exactly, with specific blowing distances within my prede- termined specifications. • I would have spent more time with the contractor, ensuring that it was prepared and equipped to construct a project of this nature. (The contractor on this project was not new to this type of construction but was new to this type of product; ultimately, the contractor was excellent to work with and went the distance to ensure that I received a quality and timely product.) The final evaluation of this architecture and technology will have to wait for the passage of time. Because it must ad- here to an existing landscape, the design must be precise, and the interfaces with the city, businesses and the landscape

to $40 per foot) plus charges for add-ons such as circular cut holes Taking into consideration costs, business and miscellaneous materials. (Most of the material was included in the disruptions, liability of utility hits, and time and per-foot price.) cleanup costs, microduct technology was the • The city and the service provider had some concerns about their fiber facil- least intrusive method we could find for this ity being placed 6 to 8 inches below project in a city business environment. the road surface when the norm is 36 to 48 inches.

Summary and Reflection and the city business environment, in- must also be precise. However, microd- I believe this technology will become cluding the service provider. uct technology allows a degree of flex- commonplace and will, at the very least, Of course, there are a few things I ibility that is unequalled by traditional be necessary in tough, hard-to-build might have done differently: methods. areas. In concrete-covered locations, • I would have spent more time on the In the future, when a sidewalk is re- traditional methods of placing state- design and on understanding the placed or a parking lot resurfaced in the of-the-art fiber facilities are logistically metrics and logistics of this design city where we installed the microduct, difficult, physically challenging and too before moving forward. this technology will be tested. However, expensive and time-consuming. • I would have researched the blow- I believe both engineers and construc- Taking into consideration the costs, ing and pulling distances of the fiber tion crews will have an easy time mov- the business disruptions, the liability of and the associated logistics of that ing, replacing and modifying the mi- utility hits and all the other problems process instead of relying on the con- croduct as needed. associated with traditional construc- tractor for this information. If you asked me today whether I tion, including time and cleanup costs, • I would have completed an in-depth would recommend this technology to microduct technology was the least in- review of the rights-of-way associ- my clients, and whether I feel confident trusive method we could find for this ated with the downtown properties. about this design and strategy for build- project. In retrospect, this methodology • I would have considered and de- ing in the concrete jungle, the answer was the best for a downtown landscape signed all splicing locations and would be a resounding yes. BBP

Engineering drawings, videos and additional photographs are available at www.bbpmag.com/bbponline.php

94 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 WELCOME TO MOrE ChOiCE. MOrE COnTrOL. MOrE spEEd. And MOrE hd ThAn EvEr bEfOrE.

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XFINITY service not available in all areas. ©2010 Comcast. All rights reserved. V i d e o Who Put the TV in TV Everywhere? Today’s consumers want to watch video content on multiple platforms. This could be a great opportunity for service providers.

By Amy Kan ■ Avail-TVN

Service providers have the mind share, living room ven though TV still real estate, relationships across the value chain, reigns supreme in terms know-how and experience to deliver programming of audience numbers, the to consumers’ favorite video device – the television. relevance of TV service But they must continue to innovate. providers to the future Eof anytime, anywhere TV content consumption is subject to healthy debate. of those models change dramatically on Owning the Customer In the TV Everywhere concept, the the Web. For example, a typical hour- Today, the typical consumer is comfort- viewing device is not the TV or the long show that includes 16 to 17 min- able paying for a managed TV service. PC or the mobile phone or another IP- utes of ad inventory in its broadcast In fact, according to research firm SNL connected device. It’s all of the above. airing often can sell just a few ad slots Kagan, an additional 1.8 million con- The most successful providers of TV when it is streamed in broadband. sumers signed up for pay-TV offerings Everywhere services will be the compa- Service providers know that deliv- in 2009. Clearly, subscribers are still nies that bundle the right combination ering a healthy and growing revenue looking to service providers to deliver of content that consumers want into stream of affiliate fees to programmers the content they want. And service pro- easy-to-use, cost-effective managed ser- puts them in a power position. If they viders already have a strong presence in vice offerings. Traditional TV service continue to deliver the most effective these consumers’ homes, delivering a path to monetization, service providers providers – cable operators, telcos and range of linear TV services, VoD offer- will continue to have the clout they need direct-broadcast satellite providers – are ings, pay-per-view events and even Web with the programmers to dominate the in a prime position to step into this role portals and information services. delivery of that content to consumers, by focusing on their strengths, listening Everything changes when content regardless of platform or device. to their customers and remembering to moves to the Web. Newspapers, maga- keep the content owners happy. The groundbreaking cable network EPIX has shown how service providers zines and networks are all struggling Power Position might continue to play a role as content with consumers’ expectations that Web content should be free or very inexpen- Service providers are already well- consumption moves to an any-device sive. Efforts to monetize Web content positioned to own the TV Everywhere model. EPIX has made a name for itself are further stymied by the reduced ad- movement, based on their entrenched by making its entire monthly selection relationships with the two major players of linearly broadcast movies available on vertising inventory associated with Web in the video-content value chain – the demand, both via VoD menus on the broadcasts. content owner and the consumer. television and via the Web. However, As long as their managed TV services Programmers place great value on a consumer must subscribe to a man- represent the best way for consumers to their service provider relationships be- aged TV service to access EPIX content. get access to their favorite programming, cause service providers are critical part- EPIX is proving that content delivery service providers can avoid becoming ners for monetizing content. Most cable over new devices doesn’t necessarily commodity vendors. How can they do networks derive 50 percent or more of cannibalize traditional broadcast mod- this? By leveraging the devices already their revenue from service providers in els but can instead be positioned as an in the home and by providing the best the form of affiliate fees. Those fees have adjunct to them. customer experience. expanded consistently over time as the number of subscribers has grown and the rate per subscriber has increased. For About the Author programmers, being part of a bundled Amy Kan is vice president of marketing and communications for Avail-TVN, where service provider offering makes sense. she is responsible for corporate marketing and public relations, affiliate and network Service providers also deliver the marketing, production services, and internal and external communications. Learn audiences that sell advertising in tradi- more at www.availmedia.com. tional broadcast models. The economics

96 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 V i d e o

Living Room Real Estate Give ‘Em a Map over-the-top video providers to suppliers TiVo fundamentally changed the TV The proliferation of content, coupled of gaming consoles – currently lack all viewing experience, yet it lags far be- with the “Google-ization” of search, has the pieces needed to address this issue. hind set-top box–based DVRs in market resulted in increased scrutiny and fo- They are quickly developing content re- share, despite offering greater function- cus on the process of content discovery. lationships, particularly in the medium- ality. Why? Because most consumers al- Service providers are beginning to learn and long-tail programming categories. ready have set-top boxes in their homes that offering vast stores of content doesn’t But none of them has the full range of and resist purchasing additional devices benefit anyone if viewers can’t find it. high-value content relationships that the for TV viewing. The various upstarts – ranging from service providers currently enjoy, mean- Today, service providers offer the best way of getting content to the TV. To maintain the value of this living room real estate before it is eroded by the credible alternatives that are now emerging, service providers must work with set-top box developers to increase set-top box capabilities and improve their interfaces. Manufacturers of gaming consoles, Blu-ray players and broadband-enabled televisions tout the ability of these devices to bypass traditional TV service models, but the devices have not yet gained critical mass and do not yet possess the full range of capabilities and programming needed to meet consumer demand. Of critical importance is that none of these players has been able to duplicate the breadth of content relationships that managed TV service providers have nurtured over the years. Without access to the content that consumers crave, alternative devices cannot compete effectively. Similarly, consumers have developed expectations of the viewing experience that must be met if competitors are to credibly challenge established models. Programming guides, content discovery, search capabilities and intuitive menus are important. Service providers have developed best practices in these areas over years of customer service and interaction. However, upstarts from the consumer electronics world do not have the limitations of legacy set-top boxes to contend with and therefore have brought some exciting new designs and features to the market. Commercializing this functionality on a broad scale remains challenging, but these players may represent a credible threat as they make inroads. In order to maintain their living room dominance, service providers must continue to innovate around the type of content offered, the delivery of content to multiple devices and the viewing experience on diverse platforms.

July 2010 | www.broadbandproperties.com | BROADBAND PROPERTIES | 97 V i d e o ing that many consumers will need are looking for and even discover new Advertising will continue to be im- more than one source for accessing con- content they didn’t know they wanted. portant in the monetization of digital tent. That, in turn, will lead to a very The technology, data, and best practices media. Service providers should con- fragmented viewing experience. How exist to make programming guides and tinue their efforts to commercialize a will consumers find the content they are content menus even more interactive credible advertising strategy that sup- looking for when they have a hard time and intuitive. But if service providers do ports digital file delivery to any device. determining which source is offering not embrace this opportunity, Google Partnerships with content owners it? Add multiple devices and formats to and others certainly will. will be key. Service providers already the mix, and the problem becomes even Maintaining the Lead deliver value to programmers by helping more complex. them to monetize content. They must Despite the hype, service providers are Google recently announced its work hand in hand with them now to indeed in the lead when it comes to TV Google TV initiative to address pre- maintain that clout by evolving finan- cisely this issue. Google will provide an Everywhere. They have the mind share, cial models that benefit both parties. intuitive, easy-to-use interface and the living room real estate, relationships Customer service goes beyond bill- capability of searching across diverse across the value chain, know-how and ing and troubleshooting these days. To- sources of content (high-value program- experience to deliver compelling content ming from service providers along with to the dominant entertainment device in day, service providers must figure out everything else from the Web). Service the home – the television. And in today’s how to deliver their subscribers’ favorite providers will need to carefully consider triple- and quad-play world, they have the programming to any device – and how to the merits and risks of allowing Google infrastructure and mind share to extend help them find what they are looking for. a position between their managed ser- that lead to other devices through broad- By leveraging their power position vices and subscribers. band and mobile service bundles. with both programmers and consumers In the meantime, service providers However, if they do not focus on ex- to evolve the digital media experience have a window of opportunity to provide ploiting that lead, it may erode as other across devices and platforms with eco- a consistent, unified viewing experience players seek to stake their claims. Main- nomic models that work for everyone, – and to serve up content in a way that taining their position will require focus service providers are positioned to own helps consumers find exactly what they in a number of key areas: the move to a TV Everywhere world. Broadband Properties Magazine Congratulates For becoming a Gold Sponsor at the 2011 Broadband Properties Summit.

For more information on Quanta Services, visit www.quantaservices.com. You are cordially invited to come see Quanta Services at the upcoming

April 26 – 28, 2011 InterContinental Hotel – Dallas Addison, Texas

The Leading Conference on Broadband Technologies and Services

To Exhibit or Sponsor, contact: Irene Prescott at [email protected], or call 505-867-2668. For other inquiries, call 877-588-1649, or visit www.bbpmag.com.

98 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010

CLOUD COMPUTING Hosted Cloud Opportunities And the Smaller Telco Service Provider Enterprise computing is moving to the cloud. What can smaller providers do to profit from this trend?

By Dr. Casimer DeCusatis ■ IBM and Todd Bundy ■ ADVA Optical Networking

nterprise customers in Cloud computing can be an enormous cost saver. academia, government, finance and media are Enterprises have recorded reductions in labor, finding that they can real estate, software licensing, power and cooling lower their costs while costs associated with information technology; improvingE business agility and scaling by transferring key workloads to “the cloud” slashed their provisioning cycle times; – that is, having these applications hosted and minimized the number of software defects. at data centers they access via the Inter- net. Data center providers are looking ing cloud computing deployments that ment and infrastructure to take on such for telco service provider partners with they are looking to lighten the burden. a dramatic shift to elastic service delivery whom to pursue these revenues. Cloud computing can be an enter- – from dedicated hardware to virtualized This is a promising opportunity for prise cost saver, with dramatic impact resources. Familiarity with virtualization smaller telco service providers – but it on the server, storage and network op- technology is typically low across enter- is not without risks. Because data cen- erating expenses associated with ad- prise delivery organizations – and this is ter providers currently target the largest ministration, management, power and just one example of the expertise and re- players for relationships, smaller provid- cooling. A variety of enterprises have sources that cloud computing demands. ers must move quickly to find partners recorded significant reductions in in- Some application areas lend them- and establish their hosted cloud of- formation technology (IT) labor for selves better than others to cloud sce- ferings. At the same time, the smaller configuration, operations, management, narios hosted by experienced data center providers must be careful to avoid be- monitoring and support. Enterprises and connectivity providers. Software ing cut out of deals by exposing their avoid the huge expense of expanding development, test and preproduction, existing enterprise bases to data center providers who could offer all-in-one, their existing data centers. License costs packaged offerings such as e-mail and server/storage/connectivity services. can be slashed, greatly improving capital collaboration, batch processing jobs, How does the hosted cloud oppor- utilization. Provisioning cycle times can storage solutions and storage as a service, tunity stack up for smaller telco service be cut from weeks to minutes. The num- and backup solutions are prime work- providers? What should they look for in ber of software defects is whittled. loads for hosted cloud services. Work- terms of partnerships with data center Most organizations make their first loads such as collaboration and test can providers? Should new considerations forays into cloud computing via private move faster and provide rapid return on for their network architectures be taken deployments, but enterprises are typically investment and productivity gains. En- into account? not ready in terms of service manage- terprises have seen that a well-conceived Hosted Cloud Trends Cloud computing is past the early- About the Authors adopter phase. The benefits to enterprises Dr. Casimer DeCusatis is a distinguished engineer with the IBM Systems and have been firmly established, and many Technology Group (www.ibm.com). Todd Bundy is director of global alliances with companies have already had enough ex- ADVA Optical Networking (www.advaoptical.com). perience with the complexities of manag-

100 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 CLOUD COMPUTING

Tier 1 carriers have the data centers to host enterprise customers’ rapidly scaling cloud networks and can pursue IaaS business on their own. Some large cloud infrastructure providers seeking connectivity partners, consequently, are looking to the Tier 2 carriers that do not have the expertise in cloud services. Where does this leave the Tier 3, smaller telco service provider, which, in most cases, focused until recently on offering legacy Synchronous Optical Network/Synchronous Digital Hierar- chy (SONET/SDH) services? A smaller provider might have a good fiber communications infrastructure in its area of activity, but it probably has no experience in data/storage or server/storage outsourcing deals. Because it is the least Figure 1: Amazon’s cloud computing services now consume more bandwidth than its websites. experienced in storage or cloud services, the smaller service provider desperately hosted offering makes IT smarter, af- The smaller telco service providers needs a strong data center partner – ef- fording their delivery organizations the cannot afford to be left out of the jockey- fectively, an arms dealer. flexibility to optimize workloads and ing. However, at this stage in the market’s This position can have its advantages. concentrate on delivering services. development, the partnership opportuni- Because the smaller service provider is The hosted cloud revenue opportu- ties are unlikely to come knocking. not locked in to any vendor for data cen- nity is considerable, and its appeal is strengthened by the fact that the bandwidth carried along a service provider’s network between data center provider Broadband Properties and cloud customer becomes captive. Magazine Service providers and data center provid- Congratulates ers are aggressively partnering to pursue this traffic. As an example, adoption of Amazon Elastic Compute Cloud (EC2) For becoming a and Amazon Simple Storage Service Silver Sponsor at the (S3) continues to grow. By the fourth 2011 Broadband quarter of 2007, the bandwidth used by these services was even greater than Properties Summit. bandwidth used by all of Amazon.com’s global websites combined (Figure 1). For more information on Adtran, visit www.adtran.com. Partnering Wisely You are cordially invited to come see Adtran at the upcoming Telcos are well-positioned to capitalize on the drive toward cloud computing – particularly infrastructure as a service (IaaS) April 26 – 28, 2011 – provided they don’t make any errors. InterContinental As shown in the Amazon Web Services Hotel – Dallas example, any service delivered across the network, especially IaaS, consumes band- Addison, Texas width. Enterprise customers look to those who provide infrastructure and platform services to also supply the bandwidth The Leading Conference on Broadband Technologies and Services necessary to use the services; otherwise, they risk under- or overprovisioning To Exhibit or Sponsor, contact: Irene Prescott at bandwidth. And telcos – which are ser- [email protected], or call 505-867-2668. vice providers, above all else – are in the For other inquiries, call 877-588-1649, or visit www.bbpmag.com. best position to deliver that bandwidth.

July 2010 | www.broadbandproperties.com | BROADBAND PROPERTIES | 101 CLOUD COMPUTING

Positioning Networks To successfully get into the hosted cloud game, smaller service providers must also keep network architecture considerations in mind. Simply supplying a SONET or Ethernet pipe will no longer be sufficient to connect the geographically dispersed data centers of cloud infrastructure providers and enterprise customers. High-speed, high-availability and resilient transport across servers, data storage and applications must characterize the network foundation for hosted cloud services. This demands support for the highest-bandwidth, lowest-latency enter- Figure 2: Carriers may play a variety of roles in supporting cloud services. prise interconnects within server farms and among data centers, such as Geo- graphically Dispersed Parallel Sysplex Server Time Protocol (GDPS STP) and Infiniband, in addition to Ethernet and popular storage protocols such as Fibre Channel. Dense wavelength division multiplexing (DWDM) provides maximum security, scalability and native-speed performance for any standard protocol. Security must be enhanced, as it is enterprises’ top concern in entrust- ing mission-critical data to multitenant hosted cloud offerings, and performance must be predictable across problem-management metrics and other key measure- ments. Interoperable peering Generalized Multiprotocol Label Switching (GMPLS) control plane allows automated resource Figure 3: Multiple customers can share a virtual data center using DWDM transport. provisioning and end-to-end wavelength path fault and performance monitoring ter storage, servers and applications, it in-one providers of both cloud connec- and surveillance. Hosted cloud services demand a has the freedom to pursue the optimal tivity and infrastructure and then being virtual physical transport network that partner to provide cloud infrastructure, left out in the cold is distinctly real. allows multiple customers with differ- expertise and sales force. Some smaller service providers have, in Key business deicision to negotiate ent applications and workload profiles fact, been cut out when hosted cloud include who will take the orders, who to dynamically share a common, virtual will provide the support and who will deals are finalized. data center over secure, high-speed, en- drive the customer into the sales process. Smaller service providers also must seek expertise in interconnecting clouds, via systems that are tested and quali- fied with cloud infrastructure, to draw a long-term road map for tighter technology integration and innovation and ensure ongoing optimal results for their cloud customers (Figure 2.) At the same time, smaller service providers must be very careful in evaluating possible suitors. The danger of exposing enterprise customers to all- Figure 4: Virtualized optical networks use separate, secure, diversely routed wavelengths.

102 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 CLOUD COMPUTING

Figure 5: A communitywide public-sector network could be a first project for service providers that want to get started with cloud computing. crypted, fault-tolerant DWDM transport (Figure 3). Broadband Properties In addition, important developments in end-to-end, autonomic systems man- Magazine agement have delivered greater assurance Congratulates of cloud performance, security and prof- itability. Colorless reconfigurable optical add/drop multiplexers (ROADMs) and directional-switching ROADMs deliver full, dynamic flexibility without manual intervention, enable flexible bandwidth For becoming the Tote Bag Sponsor and the Tuesday usage and ensure automated service resto- and Wednesday Networking Break Sponsor ration. These are essential to eliminating bottlenecks, service outages, and project 2011 Broadband Properties Summit. delays and ensuring enterprise customer For more information on Comcast, visit www.comcast.com. satisfaction. Soon, programmable “virtu- You are cordially invited to come see Comcast at the upcoming alized” optical networks will enable even greater levels of automation (Figure 4). Finally, caching centers are valuable April 26 – 28, 2011 at strategic locations across the service InterContinental provider’s network. Whereas the con- ventional data center operates essentially Hotel – Dallas like a huge hard drive, the caching cen- Addison, Texas ter performs other tasks and therefore requires elements in addition to storage, including interexchange handoff, mul- The Leading Conference on Broadband Technologies and Services ticasting, video-on-demand servers and To Exhibit or Sponsor, contact: Irene Prescott at Web page intercept caching. [email protected], or call 505-867-2668.

The absence of one or more key ben- For other inquiries, call 877-588-1649, or visit www.bbpmag.com. efits doomed early attempts at utility

July 2010 | www.broadbandproperties.com | BROADBAND PROPERTIES | 103 CLOUD COMPUTING computing. Therefore, service providers The public sector could prove to be the timely, rolling out today’s hosted cloud offerings must ensure that their networks achieve low-hanging fruit for first forays into hosted all these benefits: cloud services. Cloud computing promises cost • Self service: Users should be able savings to disparate agencies within and across to provision their cloud capabilities jurisdictions that currently manage their own IT. without service provider intervention. On the other side, data center providers significant cost savings to the disparate • Location-independent resource pool- desperately need service providers with agencies within jurisdictions and the ing: Assignment of the service pro- the right networks and the private op- similar agencies across jurisdictions that vider’s physical and virtual resources, tical links into public-sector and small currently deploy, manage and maintain such as bandwidth, memory, process- and medium-sized business data centers. their own IT hardware and software. ing, storage and virtual machines, Service providers have the highly desir- must be dynamic and based on user Are such dedicated public-sector net- demands. able connectivity that could provide works sustainable? • Elasticity: To react to shifting work- low-cost, virtually instantaneous entry Imagine the benefits of a commu- loads, networks must be elastic – that to hosted service revenues for cloud nitywide public-sector network that is, capable of dynamically provision- infrastructure providers. For data cen- would interlink a town’s health care ing and releasing additional capacity ter providers, partnerships with service and educational facilities and its local, of infinite quantities and monitoring providers mean no waiting for sales state and federal government agen- network performance. commissions. For service providers, the cies (Figure 5). Patient medical records cloud drives captive bandwidth. could be made available from anywhere. Go Get ‘Em The public-sector opportunity could Research and educational institutions Telco service providers seeking to en- prove to be the timely, low-hanging would collaborate and share computing ter the hosted cloud market desperately fruit for first forays into hosted cloud resources and storage repositories, versus need trustworthy data center providers. services. Cloud computing promises building them separately with limited funds. Flow of information among local, state and federal agencies would be Broadband Properties improved. Educational facilities could more cost-effectively collaborate and Magazine provide distance learning. Emergency Congratulates services would be sharply enhanced. The ongoing revenue potential of a For becoming the WiFi hosted cloud offering for such a network Café Sponsor at the is extraordinary, and smaller service 2011 Broadband providers often have the private optical links among these users that data cen- Properties Summit. ter providers must have to offer a hosted cloud service. For more information on Spot On Networks, visit www.spotonnetworks.com. Conclusion You are cordially invited to come see Spot On Networks at the upcoming Many enterprises today see contracting for hosted cloud services as a valuable, strategically sound opportunity to cost- April 26 – 28, 2011 effectively access new capabilities while InterContinental focusing internal resources on core busi- Hotel – Dallas ness activities. Corporate IT depart- Addison, Texas ments have been so streamlined by cost- saving measures, however, that few are equipped to shoulder the considerable The Leading Conference on Broadband Technologies and Services demands of cloud storage and computing. Connectivity and infrastructure To Exhibit or Sponsor, contact: Irene Prescott at partnerships are taking shape to address [email protected], or call 505-867-2668. the gap. This is an opportunity that

For other inquiries, call 877-588-1649, or visit www.bbpmag.com. smaller telco service providers simply cannot afford to miss.

104 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 Proﬁ ting in a Multi-Screen World

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106 | BROADBAND PROPERTIES | www.broadbandproperties.com | July 2010 Ad Index Calendar

Advertiser Page Website September 12 – 15 3M 5 www.com/telecom Comptel Plus Adtran 9 www.adtran.com/stimulus Gaylord Texan Resort and Convention Center Advanced Media Technologies 89 www.amt.com Dallas, TX 877-978-7083 AFL Telecommunications 13 www.afltele.com/go/FlexTester www.comptel.org Alcatel-Lucent 99 www.alcatel-lucent.com/ 12 – 16 tripleplayexpress FTTH Conference & Expo AT&T back cover, 106 www.att.com/communities Venetian Resort Hotel & Casino Las Vegas, NV Broadband Properties Summit 2011 23, 29, 36, 65, 69, 74, 613-226-9988 75, 98, 101,103, 104, 107 www.broadbandproperties.com www.ftthconference.com Communities United for Broadband 54, 55 www.muniwebinar.com 12 – 16 Clearfield 25 www.clearfieldconnection.com BICSI Fall Conference & Exhibition MGM Grand Hotel & Convention Center Comcast 95 www.comcast.com Las Vegas, NV Connexion Technologies Inside back cover www.connexiontechnologies.net 813-979-1991 Design Nine 73 www.designnine.com www.bicsi.org DirecTV 7, 106 www.directv.com October 18 – 21 Draka 15 www.draka.com/communications WCAI 2010 FTTH Conference 108 www.ftthconference.com McCormick Place Fiber Instrument Sales 97 www.fiberinstrumentsales.com Chicago, IL 202-452-7823 Graybar 27 www,graybar.com/spmap www.wcai.com Great Lakes Data 73 www.cablebilling.com 18 – 21 Multicom, Inc. 106 www.multicominc.com 4G World RVA, LLC 106 www.RVALLC.com McCormick Place Chicago, IL Suttle 45 www.suttleonline.com 617-259-2300 TelcoTV 105 www.telcotvonline.com www.4gworld.com USTCi 106 www.ustci.com November Verizon Enhanced Communities 3, 106 www.verizon.com/communities 9 – 11 TelcoTV 2010 Walker & Associates 11 www.walkerfirst.com Venetian Resort & Casino Las Vegas, NV 800-441-8826 MARK YOUR www.lightreading.com 14 – 16 CALENDAR NMHC Apartment Operations & Get Connected at the Summit Technology Conference & Expo April 26 – 28, 2011 Hilton Anatole Dallas, TX InterContinental Hotel – Dallas 202-974-2318 Addison, Texas www.nmhc.org “BBP has done a great job planning and executing so many different speakers and topics with the flow of a much larger conference. The speakers gave a very comprehensive overview of what technology is capable of delivering and April 2011 how it can be molded to work in communities. I would recommend the Summit because it’s a great opportunity to hear how the providers have advanced and how we, as consumers, can benefit.” 26 – 28 – Laura Sheldon, Administrative Project Assistant Broadband Properties Summit RealPage, Inc. InterContinental Hotel – Dallas To Exhibit or Sponsor, contact: Irene Prescott at Addison, Texas [email protected], or call 505-867-2668. 877-588-1649 For other inquiries, call 877-588-1649, or visit www.bbpmag.com www.bbpmag.com

July 2010 | www.broadbandproperties.com | BROADBAND PROPERTIES | 107

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Client / AT&T Prod. Manager / Cheryl Sparks Pubs / Big Builder Ad# / 7056-A2 Traffic / Sherri Walton Multi Family Executive Title / New Doors – Laptop Digital Artist / Robb Blackwell Apartment Finance Today Media / 4/c Magazine Art Director / Nathaniel Bull Units Sizes / 7.875" x 10.5" smallest trim Copywriter / Kay Cochran Broadband Properties 8.375" x 10.875" largest trim Acct Manager / Tracy Long 8.625" x 11.125" bleed Date Prepared / 05/11/2010 7" x 10" live