TARIFF GUIDE TARIFF GUIDE Effective 1st November 2020 Effective 1st November 2020

A) CURRENT ACCOUNTS EUR 1 3. Pay as you transact option Verification of letters of administration UGX Actual, min 50000 1. PINNACLE CURRENT ACCOUNT GBP 1 Monthly Management fee UGX 35,500 Garnishees per appearance by Bank Staff UGX 100,000 Account opening balance UGX 50,000 Low balance charge per month USD/EUR/GBP 10 Inward cheques UGX 3,000 in court Bundled monthly fee UGX 36,000 Over the counter withdrawal below 5 7. OTHER SERVICES (FOREIGN) UGX 5,000 Bundled fee includes; 3. YOUNG SAVERS Million International payments Over the counter withdrawal above 5 Foreign currency cheques drawn on Free ATM transactions Account opening balance / Minimum UGX 10,000 All $300 or equivalent UGX 50,000 Million International banks Free UGX over the counter deposits and balance withdrawals Service charges Minimum operating balance UGX 20,000 Swift /Telegraphic transfers Free inward cheques clearing Cash deposits Free Foreign currency Inward Transfer UGX30,000|USD10|EUR10| GBP8 Free Standing orders 1 over the counter withdrawal per month Account Opening balance USD/EUR/GBP 500 UGX45,000 Free Outward transfer (dfcu’s charge) (UGX only) Company Search Fees (Equivalent in |USD15|EUR15|GBP12 Foreign currency UGX 60,000 UGX) Outward INR transfer(dfcu’s charge) UGX 15,000 Account opening balance USD/EUR/GBP 20 Each additional withdrawal UGX 5,500 Sevice charges Monthly Management USD 15 Low balance charge per month UGX 16,000 Outward transfer (correspondent bank’s USD15|KES1,100 Cash withdrawals Below 2,000 5 charge) Actual for others EUR 10 Foreign currency Account opening balance USD/EUR/GBP 100 0.25% 15 Equivalent + GBP 10 Above 2,000 Tracers on TT’s < 1 month USD max charge 5,000 any direct claims Cash withdrawals Below 5,000 Free Cash withdrawals Below 2,000 5 Below 2,500 25-50 Equivalent 0.25% 0.25% Cash deposits Free Tracers on TT’s > 1 month USD Above 5,000 Above 2,000 (per day) + any direct claims max charge 5,000 max charge 5,000 0.25% 10 Equivalent + Below 10,000 Below 2,500 Above 2,500 Swift / TT message amendment USD Cash deposits Free Cash deposits Free max charge 5,000 any direct claims (per day) (per day) Inward cheques GBP 1.5 0.25%, minimum 0.25% 0.25% Recall funds USD Above 10,000 Above 2,500 EURO 2 15 + claims max charge 5,000 max charge 5,000 USD 2 Return funds USD 20-30 Minimum operating balance UGX 20,000 Low balance charge per month USD/EUR/GBP 10 Monthly Management USD 10 Swift statement USD 5 (adhoc) GBP 5 UGX 10,000 (adhoc) 2. ONE TARIFF 4. CAMPUS PLUS (AT SELECTED BRANCHES) EURO 10 UGX 100,000 monthly 1st Salary or Account opening balance UGX 20,000 Account opening balance 0.20% min UGX UGX 50,000 Minimum operating balance UGX 5,000 Bank Draft - USD/ GBP/ EURO/ KES 20,000 Bundled monthly fee UGX 55,000 Service charges D) NGO CURRENT ACCOUNT 1 Bundled fee includes; Cash deposit Free Account opening/ minimum balance UGX 500,000 8. ELECTRONIC BANKING CHARGES In-house Salary handling Free Monthly Management fee UGX 1,000 Service charges QuickBanking Cash deposits and withdrawals Free Over the counter withdrawal below 2 Cash deposits UGX 10,000 Retail module sign up charge Free 5 ATM transactions per month Free Million Low balance charge per month UGX 10,000 Over the counter withdrawal above 2 Cash withdrawal above minimum Free **Transactional fees apply as per tariff** 1 Standing order per month Free UGX 5,000 Million 5,000 per Corporate module sign - up charge Free 1 Telegraphic transfer per month Free Cash withdrawal below minimum UGX Safe custody (academic documents per withdawal Corporate module monthly service 4 cheque books per year Free UGX 5,000 UGX 10,000 semester) Foreign currency charge Utility bill handling Free Account opening/ minimum balance USD/GBP/EUR 1,000 Internet Banking token / Replacement UGX 60,000 Banker’s cheque per month Free 5. ACHIEVERS Low balance charge per month USD/GBP/EUR 3 Bank to wallet - Bulk UGX 2,000 Miminum operating balance UGX 20,000 Account opening balance / Minimum Cash deposits/ withdrawal above Mobile Banking UGX 50,000 USD/GBP/EUR Free balance minimum SMS alerts monthly charge Free 3. SALARY ACCOUNT Service charges Cash deposits/ withdrawal below Balance enquiry Free Account opening balance UGX 10,000 USD/GBP/EUR 1 per transaction Cash deposit Free minimum Funds transfers dfcu to dfcu UGX 1,000 Maintenance fee UGX 4,000 Low balance charge per month UGX 16,000 Mini statement UGX 500 Service charges Achievers over the counter withdrawal UGX 11,000 E) GENERAL SERVICES Airtime recharge UGX 300 Cash deposits Free 1. CHEQUE SERVICES Utility payments UGX 1,000 Withdrawals at dfcu ATM UGX 1,100 6. EASY ACCESS Cheque book charge per leaf UGX 1,100 School fees payments UGX 1,500 Over the counter withdrawal below 2 UGX 10,000 Account opening balance UGX 20,000 Counter cheque leaf UGX 25,000 E-tax payments UGX 1,000 Million Minimum operating balance UGX 10,000 Bank draft UGX 20,000 DSTV/ZEEPAY payment UGX 1,000 Over the counter withdrawal above 2 UGX 5,000 Service charges Bank draft Repurchased UGX 10,000 Million Cheque book request UGX 500 Cash deposit Free School fees draft UGX 10,000 Inward cheques UGX 3,000 UGX Over the counter withdrawal below 2 Voucher retrieval UGX 20,000 Bank to wallet transactions Amount Fee Minimum operating balance UGX 10,000 UGX 10,000 Million Cheque unpaid due to insufficient funds UGX 180,000 ≤60,000 1,500 Over the counter withdrawal above 2 60,001 - 250,000 1,600 UGX 5,000 Cheque unpaid due to technical reasons UGX 20,000 4. STANDARD PERSONAL Million 250,001 - 500,000 2,000 Cheque unpaid by other banks Free 500,001 - 1,000,000 3,000 Account opening balance UGX 50,000 Monthly Management fee UGX 3,500 1,000,001 - 2,000,000 4,500 Monthly Management UGX 15,500 2. LOCAL ACCOUNTS SERVICES 2,000,001 - 4,000,000 + 5,500 Service charges 7. DEMBE ACCOUNT Utility payments UMEME (over the Cash deposits Free 2,000 Account opening UGX 5,000 counter) 9. LOAN RELATED CHARGES ATM UGX 1,100 Minimum operating balance UGX 5,000 Utility payments NWSC (over the Standing order setup Free Over the counter withdrawal below 2 Free UGX 10,000 Service charges counter) Loan application Million Cash Deposit Free Stop payment instructions UGX 20,000 1. Personal loan & Home Loan UGX 20,000 Over the counter withdrawal above 2 UGX 5,000 ATM withdrawals UGX 1,100 Stop payment foreign drafts UGX 20,000 Million 2. Other loans UGX 30,000 Monthly Management UGX 2,000 Dormant account reactivation Free 2.00-3.00% Min Inward cheques UGX 3,000 Arrangement fees UGX Over the counter withdrawal below 2 Minimum Interest Charge - overdrawn 75,000 Foreign currency UGX 10,000 UGX 10,000 Million account Annual monitoring fee Maximum 1% Account opening balance USD/EUR/GBP 200 Over the counter withdrawal above 2 Standing order setup charge UGX 5,000 UGX 5,000 Legal fees Actual to facility Monthly Management USD 10 Million Standing order dfcu transfers UGX 5,000 Restructuring Fees 1.00% EUR 10 Standing order (Other) transfers UGX 10,000 Renewal facility fees 2% GBP 5 8. INVESTMENT CLUB Amendment / termination standing order UGX 10,000 Loan refinancing fees 10% Cash withdrawals Below 2,000 5 Account opening balance / Minimum UGX 50,000 Standing order unpaid due to lack of 0.25% balance UGX 125,000 Above 2,000 funds max charge 5,000 10. TRADE FINANCE Service charges Late deposit held in overnight safe Below 2,500 Free Charge Cash deposits Free Cash deposit Free custody Product Standard Tariff (per day) description Monthly Management UGX 4,000 Amendment of account details & 0.25% Free Guarantees Above 2,500 1 over the counter withdrawal per month signatories max charge 5,000 Free Bids: (UGX only) Closing account UGX 20,000 Minimum operating balance UGX 20,000 Nil Each additional Withdrawal UGX 5,500 Pinnacle membership UGX 36,000 Issuance fees Other guarantees Low balance charge per month UGX 16,000 Non - pinnacle member charge per visit UGX 20,000 0.75% min UGX 5. SACCO ACCOUNT Foreign currency 200,000 Account opening balance UGX 100,000 Account opening balance/ minimum 3. LOCAL COLLECTIONS 1% min UGX Service charges USD/EUR/GBP 100 Commission 200,000 (charged balance Electronic Funds Transfer (EFT) UGX 3,500 Monthly Management Free upfront) per quarter Cash withdrawals for foreign Below 2,000 5 Inward Electronic Funds Transfer (EFT) UGX 3,000 Cash deposits Free 0.25% Above 2,000 Direct debit payments (incoming) UGX 2,000 Cash withdrawal Free max charge 5,000 Amendment UGX 100,000 Unpaid direct debits UGX 20,000 Minimum operating balance UGX 20,000 Below 2,500 Advising fees USD 50 Cash deposits Free Salary Processing per item UGX 2,000 (per day) Issuance RTGS - Instant transfer UGX 20,000 0.15% per quarter 0.25% against counter B) SAVINGS ACCOUNTS Above 2,500 Min USD 50 max charge 5,000 Inward RTGS fees Free guarantee 1. CLASSIC SAVINGS Monthly Management USD 1.5 Upcountry cheques (BoU presence) Free Comfort letter UGX 50,000 Account opening balance / Minimum 0.75% Min. UGX 50,000 EUR 1 Upcountry Cheques (no BoU presence) Free Import LCs/Local LCs Issuance fees balance UGX150,000 Service charges GBP 1 4. VISA DEBIT CARD SERVICES Quarterly 1% p.q Min Cash deposits Free Low balance charge per month USD/EUR/GBP 10 Commission UGX 200,000 (flat) 1st Issue of Visa Debit card - Classic UGX 3,000 1 over the counter withdrawal per month Amendment USD 50 1st Issue of Visa Debit card - Gold UGX 6,000 (UGX only) 9. AGRICULTURE GROUP Swift charges USD 25 Each additional Withdrawal UGX 5,500 Account opening balance / Minimum ATM withdrawals at dfcu ATMs UGX 1,100 Discrepancy UGX 50,000 USD 75 Classic savings monthly management fee UGX 3,500 balance ATM withdrawals at Interswitch ATMs UGX 1,500 fees Low balance charge per month UGX 16,000 Service charges ATM withdrawals at other Visa machines UGX 5,000 Re-imbursement USD 75 Foreign currency Cash deposit Free Replacing expired/ lost/ stolen VISA card UGX 15,000 charge Account opening balance / Minimum 1 over the counter withdrawal per month Uncollected VISA cards destroyed (3 Cancellation USD 100 Free UGX 10,000 Free balance (UGX only) months) fees Cash withdrawals Below 2,000 5 Each additional Withdrawal UGX 5,500 ATM Mini statement UGX 300 Export LCs/Local LCs Advising fees USD 75 0.25% Low balance charge per month UGX 16,000 ATM VISA balance inquiry UGX 2,000 LC confirmation 0.3% per quarter Above 2,000 max charge 5,000 0.25% Min USD ATM balance at dfcu ATM Free Free LC transfer 150 Below 2,500 10. SMART PLAN ATM withdrawal other Banks’ card- Cash deposits Free UGX 5,000 (per day) Termination fee UGX 30,000 Domestic Swift charges USD 25 0.25% Document 0.15% Above 2,500 ATM withdrawal other Banks’ card- max charge 5,000 UGX 10,000 C) CORPORATE CURRENT ACCOUNT International handling fees Min USD100 Monthly Management USD 1.5 Export courier Account opening balance (local) UGX 200,000 Verification of ATM transactions UGX 20,000 Actual as billed Low balance charge per month USD/EUR/GBP 10 charges 1. Bundled option 1 (UGX only) Courier charges 5. STATEMENTS Actual as billed Minimum balance UGX 5,000,000 within Kampala 2. SAVINGS PLUS Bundled monthly fee (below minimum Electronic statements Free Account opening balance / Minimum UGX 50,000 UGX 250,000 balance) Interim /additional /duplicate statement Documentary Collections Avalisation - 1% p.q. Min balance UGX 10,000 Minimum operating balance UGX 20,000 per page (Import & Export) import bills UGX200,000 Service charges Unlimited cash Loan statement per page UGX 10,000 Import bills Bundled fee includes; 0.15% Min USD50 Cash deposits Free deposit transactions Electronic statements for VISA handling fees UGX 20,000 Savings plus monthly management fee UGX 4,500 Unlimited Cash applications Swift charges USD25 1 over the counter withdrawal per month withdrawal Free Past due import UGX50,000 per transactions (UGX only) 6. OTHER SERVICES (LOCAL) bills month Unlimited inward Each additional Withdrawal UGX 5,500 URA collections UGX 2,000 Export bills- 0.15% (Min. cheques Low balance charge per month UGX 16,000 School fees UGX 2,000 handling fees USD50) 2. Bundled option 2 (UGX only) Cheques to 3rd parties - savings UGX 1,500 Export courier KCCA fees UGX 2,000 Actual as billed Minimum balance UGX 2,000,000 charges Minimum operating balance UGX 20,000 Cash-In-Transit / bullion van UGX 70,000 Bundled monthly fee (below minimum Courier charges Foreign currency UGX 100,000 safe custody Actual as billed balance) within Kampala Account opening balance USD/EUR/GBP 100 Safe custody - Large envelope per annum UGX 200,000 Minimum operating balance UGX 20,000 1% Min UGX Cash withdrawals Below 2,000 5 Safe custody - Small envelope per Arrangement fees Unlimited cash UGX 150,000 200,000 0.25% Bundled fee includes; annum Above 2,000 deposit transactions max charge 5,000 Safe custody - Retrieval / access fee per Unlimited Cash UGX 20,000 NOTE: Below 2,500 visit Cash deposits Free withdrawal (per day) 1. All charges are exclusive of 15% Government excise duty. transactions Certificate of balance /Audit report UGX 30,000 0.25% 2. The Bank reserves the right to change the tariff at anytime and will Above 2,500 Unlimited inward max charge 5,000 inform you of any changes. cheques Letter of introduction / recommendation UGX 20,000 Monthly Management USD 1.5 dfcu Bank is regulated by the Central Bank of Uganda. Customer deposits are protected by the Deposit Protection Fund of Uganda. dfcu Bank is regulated by the Central Bank of Uganda. Customer deposits are protected by the Deposit Protection Fund of Uganda. Call Centre: 0414 351 000 Toll Free: 0800 222 000 Email: [email protected] Call Centre: 0414 351 000 Toll Free: 0800 222 000 Email: [email protected]

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