DRAFT Communications Plan

Version 1.0 Summer 2018

The mission of the TCC is to harness the power of every individual through education, training, and volunteer service to make Temecula safer, stronger, and better prepared to respond to the threats of terrorism, crime, public health issues and disasters of all kinds.

Mailing City of Temecula: Fire/TCC Address 41000 Main Street Temecula, Ca 92590

Phone 951-302-4548

[email protected] Emails [email protected] [email protected]

Internet https://temeculaca.gov/1005/Citizen-Corps https://www.facebook.com/Temecula-Citizen-Corps-108202619210958/

TCC – Communications Plan ii

Date Author Version Reason 17 Aug 2018 TCC Comms Committee 1.0 Initial Release

TCC – Communications Plan iii

TABLE OF CONTENTS OBJECTIVES ...... 1

GENERAL...... 1

FAMILY COMMUNICATION ...... 1

DESIGNATED MEETING PLACE ...... 1 DESIGNATED EMERGENCY CONTACT ...... 1 DEFAULT MEETING LOCATION ...... 2

COMMUNICATIONS EQUIPMENT ...... 2

TCC NOTIFICATION PLAN ...... 3

NOTIFICATION PLAN CHART ...... 4 FIELD CERT TEAM COMMUNICATIONS PLAN ...... 5 GENERAL TCC COMMUNICATION...... 6

GENERAL COMMUNICATION WITH TCC MEMBERS ...... 6 GENERAL COMMUNICATION - EMERGENCY AGENCIES ...... 6 GENERAL COMMUNICATION - PUBLIC OR OTHER CERTS ...... 6 EMERGENCY TCC COMMUNICATIONS ...... 7

EMERGENCY COMMUNICATION - EMERGENCY AGENCIES ...... 7 EMERGENCY COMMUNICATION – OTHER...... 7 EMERGENCY COMMUNICATION - TCC MEMBERS ...... 7 RADIO COMMUNICATIONS ...... 7

AM RADIO ...... 7 FRS RADIO ...... 7 TOC RADIO ...... 8 HAM RADIO ...... 8 RADIO FREQUENCY PLAN...... 9

CTCSS TONES & PRIVACY CODES ...... 10

GOOD RADIO PRACTICES ...... 11

IMPORTANT LOCATIONS AND ADDRESSES ...... 12

TEMECULA EMERGENCY NUMBERS ...... 12 TCC OVERLAND TRAIL COMPOUND ...... 12 FIRE STATIONS ...... 12 TEMECULA POLICE DEPARTMENT ...... 13 HOSPITALS ...... 13 AMERICAN MEDICAL RESPONSE (AMR) ...... 13 U.S. CUSTOMS AND BORDER PROTECTION ...... 14 POISON CONTROL ...... 14 ANIMAL CONTROL ...... 14 TEMECULA CITY AGENCIES ...... 15

TCC – Communications Plan iv

ELEMENTARY SCHOOLS ...... 16 MIDDLE SCHOOLS ...... 17 HIGH SCHOOLS ...... 17 ALTERNATIVE SCHOOLS ...... 18 CHARTER SCHOOLS ...... 18 PARKS ...... 19 FORMS ...... 21

ICS 213 FORM ...... 22 ARES ICS 213 ...... 24 ICS 309 FORM ...... 26 US AMATEUR RADIO BANDS ...... 28

THE RST SYSTEM ...... 29

READABILITY ...... 29 SIGNAL STRENGTH ...... 29 TONE ...... 29 SUFFIX CODE ...... 29 PHONETIC ALPHABET AND MORSE CODE ...... 30

GLOSSARY ...... 31

RESOURCES ...... 34

TCC – Communications Plan v Objectives

OBJECTIVES This document establishes standard methods and means for the Temecula Citizen Corps (TCC) to communicate with TCC members and other parties.

GENERAL

o It is recommended that all TCC members be familiar with this Plan and include a printed copy of this plan with your Community Emergency Response Team (CERT) equipment. o Communication as described within this document is limited to CERT related activities. o Contact information is not to be used for personal or business reasons. o Keep communications brief. o Activities of TCC are generally limited to emergencies and activities within the Temecula area. o This Communications Plan should be reviewed for adequacy and accuracy on an annual basis.

FAMILY COMMUNICATION Your first responsibility is to your family. Ensure that you have developed and communicated your Family Communications Plan. For example, FEMA/Red Cross.

Designated Meeting Place Make certain everyone knows where to meet if it isn't possible to get back home. Have a meeting location just outside the neighborhood. Have a second meeting place in town, but some distance from the neighborhood. Have a third meeting place at some distance from your hometown in the event you are separated or evacuated. Be certain each person knows to wait at the meeting place until others arrive. If you must leave the area, leave a message at the designated meeting place.

Designated Emergency Contact During emergencies, it is frequently easier to reach a number in a distant area code than a number nearby. Be sure everyone has the number for the contact. In the event of an emergency, your contact can coordinate the reunion of the family. As always, keep the lines free except for essential calls.

TCC – Communications Plan 1 Default Meeting Location

DEFAULT MEETING LOCATION

o In the event of a disaster where you are unable to communicate with the TCC organization to understand how and where your support is needed, please meet at the Overland Trail Compound. o This location may or may not become the TCC Operations Center (TOC) location. o Please bring your CERT equipment & TCC identification with you.

TCC Compound 32364 Overland Trail Temecula, Ca 92592

(See the Temecula Map at the bottom of this document)

COMMUNICATIONS EQUIPMENT The following communications equipment may be used by TCC to communicate within TCC and/or to communicate with external parties.

o Phone – Land Line o Phone – Cellular o Text Messaging (SMS) o Email o TCC Radios (800 MHz) In response to an emergency, the TCC radio will be the principle form of communication between TCC Teams and Members. o Family Radio Service (FRS) Radios. TCC members are encouraged to acquire their own FRS or compatible radio. o Amateur Radio (a.k.a. Ham Radio) o AREDN MESH - (Amateur Radio Data Network) wireless LAN network VOIP , IP services

Note: While the “Channels” that FRS radios use are standardized, the Continuous Tone-Coded Squelch System (CTCSS) and Private Line (PL) tones use are not standardized. For this reason, we recommend you obtain an FRS radio.

TCC – Communications Plan 2 TCC Notification Plan

TCC NOTIFICATION PLAN

o TCC will identify and train specified personnel to respond to emergencies by contacting other TCC members. See Notification Plan Chart on page 4 o The identification and contact information for TCC members will be provided to Temecula City. Radio frequency and channel information will also be provided. o TCC will provide TCC leadership with contact information for all active TCC members. o Upon notification of an emergency, leadership will first attempt to contact each other to coordinate communications and identify a TOC location. Leadership will attempt to immediately contact TCC members and advise them of resources needed and the TOC location.

TCC – Communications Plan 3 TCC Notification Plan

Notification Plan Chart

TCC – Communications Plan 4 TCC Notification Plan Field CERT Team Communications Plan

TCC – Communications Plan 5 TCC Notification Plan GENERAL TCC COMMUNICATION

General Communication with TCC members

o The City of Temecula maintains email addresses to contact TCC leadership. o TCC maintains a contact list of TCC members and their communication preferences. o This contact list is only available to TCC leadership and the City of Temecula. o General communication with TCC members is typically via email. o TCC will conduct regular in-person meetings to conduct the business of the organization. o These meetings are open to the public. The schedule for these meetings is published on the meetings page: www.temeculaca.gove/1065/meetings page of the Temecula City website. o TCC will provide information on activities and events via a newsletter and the www.temeculaca.gov/1084/TCC-Calendar.

General Communication - Emergency Agencies

o TCC maintains a contact list of appropriate contacts at emergency agencies, including the Temecula Fire Department, and the Sheriff’s Department. o TCC communication with these agencies is generally limited to the TCC Manager or designee.

General Communication - Public or other CERTs

o TCC communication with the public or other CERT organizations are generally limited to the TCC Manager or designee.

TCC – Communications Plan 6 Emergency TCC Communications

EMERGENCY TCC COMMUNICATIONS

Emergency Communication - Emergency Agencies o The TCC Manager or designee may be contacted by emergency agencies via the city emergency operations personnel.

Emergency Communication – Other

o TCC members may become aware of a possible emergency via phone, television, observation, etc. o In the event of an emergency, it is expected that a TCC member will be the operations section leader at the TOC to request assistance or provide direction.

Emergency Communication - TCC members

o Upon receipt of notification or activation from the city representative, the TCC Manager will evaluate the request and contact TCC members as appropriate. o TCC members will be asked to meet at a designated location and/or provide needed services. o As directed by the leadership or the IC, TCC members will generally communicate with each other using TCC radios, FRS or amateur radios. See the Radio Communications section below.

RADIO COMMUNICATIONS

AM Radio The primary Emergency Alert System (EAS) broadcast station in Temecula is 1610 kHz on the AM broadcast band. Other radio and TV stations may also rebroadcast emergency alerts.

FRS Radio When operating under the direction of the TOC, TCC members will typically communicate with the TOC and with each other using handheld FRS radios.

TCC members may use personal amateur radios or radios may be issues at the TOC or other designated meeting locations.

TCC – Communications Plan 7 Radio Communications

TOC Radio TCC may provide and operate an FRS and a 2M/70CM (amateur radio) base station radio at the TOC. These radios will monitor and scan the frequencies and channels identified below as well as other designate frequencies active within the Temecula Area.

The Incident Commander (IC) will ensure that messages received are written down as they are received. Each message should be ranked by precedence (a.k.a. priority), based on the relative urgency of each. The IC will determine whether some issues may be handled locally or will require outside help. TCC radio operators working at the TOC will transmit or act on messages in the precedence/priority order that has been determined by the IC.

o EMERGENCY. This precedence is reserved for messages of extreme urgency relating to situations gravely affecting security or safety. Emergency messages are to be handled as fast as humanly possible, ahead of all other messages. Handling time is not expected to exceed 10 minutes.

o PRIORITY This precedence is reserved for traffic requiring expeditious action by the addressee or for conducting operations in progress when routine precedence will not suffice, but not of sufficient gravity to class as an emergency. Handling time is not expected to exceed 2 hours.

o ROUTINE. This precedence is used for all types of message traffic justifying transmission by rapid means, but not of sufficient urgency to require higher precedence. They should be handled as soon as traffic flow allows. Handling time is not expected to exceed 8 hours.

Ham Radio TCC members are encouraged to obtain their Federal Communication Commission (FCC) amateur radio License and appropriate mobile radio equipment in the 2M (144 MHz) and 70CM (440 MHz) bands.

Communication with entities external to TCC may be desirable or necessary. Some organization and frequency information is provided in the Radio Frequency Plan, below.

TCC members with amateur radio licenses may be assigned various communication tasks.

TCC – Communications Plan 8 Radio Frequency Plan

RADIO FREQUENCY PLAN Refer to the Temecula Map below for Sectors

FRS Radio Amateur Radio Equipment Unit ID Purpose Information: Information: (Tactical Call)

Channel/ Frequency/ FPrivaRS cy Code FCrTeCqSuenS Tocny:e FRS Radio TCC FRS Radio TCC Command TOC Channel: 7 462.7125 Command Location primary communication with TCC Teams or Members. TCC members initial Privacy Code: CTCSS Tone: contact with TCC Command Post. F20RS F131.8requen cy: FRS Radio TCC S1 FRS Radio TCC S1 TCC communication within Channel: 8 467.5625 Temecula Sector 1. Working teams can be split off using the same Channel, but Privacy Code: CTCSS Tone: different Privacy Code. F20RS F131.8requen cy: FRS Radio TCC S2 FRS Radio TCC S1 TCC communication within Channel: 9 467.5875 Temecula Sector 2. Working teams can be split off using the same Channel, but Privacy Code: CTCSS Tone: different Privacy Code. F20RS F131.8requen cy: FRS Radio TCC S3 FRS Radio TCC S1 TCC communication within Channel: 10 467.6125 Temecula Sector 3. Working teams can be split off using the same Channel, but Privacy Code: CTCSS Tone: different Privacy Code. F20RS F131.8requen cy: FRS Radio TCC S4 FRS Radio TCC S1 TCC communication within Channel: 11 467.6375 Temecula Sector 4. Working teams can be split off using the same Channel, but Privacy Code: CTCSS Tone: different Privacy Code. F20RS F131.8requen cy: FRS Radio TCC S5 FRS Radio TCC S1 TCC communication within Channel: 12 467.6625 Temecula Sector 5. Working teams can be split off using the same Channel, but Privacy Code: CTCSS Tone: different Privacy Code. F20RS F131.8requen cy: FRS Radio TCC S6 FRS Radio TCC S1 TCC communication within Channel: 13 467.6875 Temecula Sector 6. Working teams can be split off using the same Channel, but Privacy Code: CTCSS Tone: different Privacy Code. F20RS F131.8requen cy: FRS Radio TCC S7 FRS Radio TCC S1 TCC communication within Channel: 14 467.7125 Temecula Sector 7. Working teams can be split off Privacy Code: CTCSS Tone: using the same Channel, but different Privacy 20 131.8 Code. 146.550 2m (144 MHz) TCC Command TCC Command TCC Command Post Location (Simplex) Amateur Radio communication with Amateur Radio Operators, Emergency Agencies, and others CTCSS Tone: external to TCC.

TCC – Communications Plan 9 CTCSS Tones & Privacy Codes

CTCSS TONES & PRIVACY CODES

Privacy Code CTCSS Tone 1 67.0 2 71.9 3 74.4 4 77.0 5 79.7 6 82.5 7 85.4 8 88.5 9 91.5 10 94.8 11 97.4 12 100.0 13 103.5 14 107.2 15 110.9 16 114.8 Privacy Code Numbers are the codes generally used by FRS Radios 17 118.8 that are equivalent to the CTCSS Tones. Some FRS Radio 18 123.0 Manufacturers may use different Privacy Codes numbers for the 19 127.3 same CTCSS Tones. 20 131.8 21 136.5 CTCSS Tones are also called “PL”, “Private Line”, “ChannelGuard”, 22 141.3 “CG”, “QuietTalk”, “QT”, “ToneGuard”, “CallGuard”, etc. These are 23 146.2 the tones generally used by Amateur Radios. 24 151.4 25 156.7 26 162.2 27 167.9 28 173.8 29 179.9 30 186.2 31 192.8 32 203.5 33 210.7 34 218.1 34 225.7 36 233.6 37 241.8 38 250.3

TCC – Communications Plan 10 Good Radio Practices

GOOD RADIO PRACTICES

o Even in an emergency, TCC has no authority or right to monopolize or keep others off any radio channel or frequency. You may only “ask” that others move to another channel/privacy code. o Keep radio communications and traffic to a minimum. Always operates in a responsible manner. Remember that others are listening. Never interfere with the operations of another station.

o Use common language and plain speech NOT radio codes, slang, acronyms or other organization specific speech. o Never transmit rumors. Your community will rely on you to supply complete, truthful and accurate information. o Pause between transmissions so that others can break in with urgent matters. o Press the microphone button and pause at least one second before you start speaking, so your words are not cut off. o Speak across the microphone in normal voice. Speak clearly and distinctly. o Maintain your equipment in good operating condition. Have spare batteries on hand. o Relay transmissions from stations with weak signals to others, if necessary. o Do not transmit or retransmit information of a personal nature such as the name of a deceased individual.

TCC – Communications Plan 11 Important Locations and Addresses IMPORTANT LOCATIONS AND ADDRESSES

Temecula Emergency Numbers

Emergency Number from Home or Office Emergency Public information Line 951-506-5111 911 Non-Emergency (24-hour number) Emergency from a Cell Phone 800-950-2444 ext 5 951-696-4357 (HELP) ext 5 951-776-1078

TCC Overland Trail Compound https://temeculaca.gov/1005/Citizen-Corps 32364 Overland Trail Temecula, Ca 92592 951-302-4548

Fire Stations http://www.calfire.ca.gov/ https://temeculaca.gov/230/Fire

Administration Inspections 951-694-6405 951-308-6363

Station 12 Station 84 28830 Mercedes Street 30650 Pauba Road Temecula, Ca 92590 Temecula, Ca 92592 951-676-2161 951-693-0683

Station 73 Station 92 27415 Enterprise Circle West 32211 Wolf Valley Road Temecula, Ca 92590 Temecula, Ca 92592 951-699-0351 951-302-1497

Station 75: Riverside County Fire Department Station 95 38900 Clinton Keith Road 32131 South Loop Road Murrieta, Ca 92562 Temecula, Ca 92591 951-698-8338 951-676-2126

Station 83 Station 96: Riverside County Fire Department 37500 Sky Canyon Drive 37700 Glen Oaks Road Murrieta, Ca 92563 Temecula, Ca 92592 951-696-0962 951-302-7502

TCC – Communications Plan 12 Important Locations and Addresses

Temecula Police Department http://www.cityoftemecula.org/Temecula/Government/Police/

Old Town Storefront Promenade Mall Storefront 28690 Mercedes Street 40820 Winchester Road Temecula, Ca 92590 Ste 2020 951-506-5132 Temecula, Ca 92591 951-506-5160 Riverside County Sheriff’s Department http://www.riversidesheriff.org/

Southwest Station 30755-A Auld Road Murrieta, Ca 92563 951-696-3000

California Highway Patrol (CHP) http://www.chp.ca.gov/

Temecula Station (685) Rainbow Inspection Facility (686) 27685 Commerce Center Drive Interstate 15 Temecula, Ca 92590 1796 Rainbow Valley Blvd. West 951-506-2000 Fallbrook, Ca 92028 951-694-0663 NB: 951-506-2020 SB: 951-506-2030

Hospitals

Inland Valley Medical Center Loma Linda University Medical Center 36485 Inland Valley Drive 28062 Baxter Rd Wildomar, Ca 92595 Murrieta, Ca 92563 951-677-1111 951-290-4000

Rancho Springs Medical Center Temecula Valley Hospital 25500 Medical Center Drive 31700 Temecula Parkway Murrieta, Ca 92562 Temecula, Ca 92592 951-696-6000 951-331-2200

American Medical Response (AMR) http://www.amr.net/ 951-774-0200

TCC – Communications Plan 13 Important Locations and Addresses U.S. Customs and Border Protection http://www.cbp.gov/

Temecula Station 43136 Rancho Way Temecula, Ca 92590 951-676-2261

Poison Control https://www.poison.org/ 800-222-1222

Animal Control https://animalfriendsofthevalleys.com/

Animal Friends of the Valleys Emergencies and After Hours Mon-Sat 8:00 - 5:00 951-506-5069 951-674-0618 ext 222/223

TCC – Communications Plan 14 Important Locations and Addresses Temecula City Agencies

City Hall 41000 Main St Temecula, Ca 92590 951-694-6444

Code Enforcement http://www.cityoftemecula.org/Temecula/Government/CommDev/CodeEnforcement/CodeEnforcement.htm 951-302-4144

Public Works Department http://www.cityoftemecula.org/Temecula/Government/PublicWorks/ 951-694-6411

Graffiti Hotline 951-240-4201

Community Rec Center (CRC) Kitchen Old Town Temecula 30875 Rancho Vista Road 30600 Pauba Road Community Theater (OTTCT) Temecula, Ca 92592 Temecula, Ca 92592 42051 Main Street 951-694-6410 951-693-8900 Temecula, Ca 92590 866.653.8696 Facility Ops Center (FOC) Margarita Recreation Center 951.308.6377 43230 Business Park Dr (MRC) Temecula, Ca 92590 29119 Margarita Road Temecula Community Center Temecula, Ca 92591 28816 Pujol Street Jefferson Recreation Center 951-694-6480 Temecula, Ca 92590 (JRC) 951-694-6469 41375 McCabe Court Mary Phillips Senior Center Temecula, Ca 92590 (MPSC) 951-694-6480 41845 6th Street Temecula, Ca 92590 951-694-6464

TCC – Communications Plan 15 Important Locations and Addresses Elementary Schools

Abby Reinke Elementary LaVorgna (Susan) Elementary Temecula Elementary 43799 Sunny Meadows Dr. 31777 Algarve Ave. 41951 Moraga Rd. Temecula, Ca 92592 Winchester, Ca 92596 Temecula, Ca 92591 Phone: (951) 302-6610 Phone: (951) 294-6385 Phone: (951) 695-7130 http://ares.tvusd.k12.ca.us http://les.tvusd.k12.ca.us http://tes.tvusd.k12.ca.us

Alamos Elementary Nicolas Valley Elementary Temecula Luiseño 38200 Pacific Park Dr. 39600 N. General Kearney Elementary Murrieta, Ca 92563 Temecula, Ca 92591 45754 Wolf Creek Dr. North Phone: (951) 294-6760 Phone: (951) 695-7180 Temecula, Ca 92592 http://aes.tvusd.k12.ca.us http://nves.tvusd.k12.ca.us Phone: (951) 294-6340 http://tles.tvusd.k12.ca.us Barnett (Ysabel) Barnett Paloma Elementary 39925 Harveston Dr. 42940 Via Rami Tony Tobin Elementary Temecula, Ca 92591 Temecula, Ca 92592 45200 Morgan Hill Dr. Phone: (951) 296-5579 Phone: (951) 302-5165 Temecula, Ca 92592 http://bes.tvusd.k12.ca.us http://pes.tvusd.k12.ca.us Phone: (951) 294-6355 http://ttes.tvusd.k12.ca.us Crowne Hill Elementary Pauba Valley Elementary 33535 Old Kent Road 33125 Regina Dr. Vail Elementary Temecula, Ca 92592 Temecula, Ca 92592 29835 Mira Loma Dr. Phone: (951) 294-6370 Phone: (951) 302-5140 Temecula, Ca 92592 http://ches.tvusd.k12.ca.us http://pves.tvusd.k12.ca.us Phone: (951) 695-7140 http://ves.tvusd.k12.ca.us French Valley Elementary Rancho Elementary 36680 Cady Road 31530 La Serena Way Vintage Hills Elementary Winchester, Ca 92596 Temecula, Ca 92591 42240 Camino Romo Phone: (951) 926-3643 Phone: (951) 695-7150 Temecula, Ca 92592 http://fves.tvusd.k12.ca.us http://res.tvusd.k12.ca.us Phone: (951) 695-4260 http://vhes.tvusd.k12.ca.us Jackson (Helen Hunt) Red Hawk Elementary 32400 Camino San Dimas 32045 Camino San Jose Temecula, Ca 92592 Temecula, Ca 92592 Phone: (951) 302-5199 Phone: (951) 302-5125 http://jes.tvusd.k12.ca.us http://rhes.tvusd.k12.ca.us

TCC – Communications Plan 16 Important Locations and Addresses Middle Schools

Bella Vista Middle Gardner (Erle Stanley) Middle Temecula Middle School 31650 Browning St. School 42075 Meadows Pkwy. Murrieta, Ca 92563 45125 Via Del Coronado Temecula, Ca 92592 Phone: (951) 294-6600 Temecula, Ca 92592 Phone: (951) 302-5151 http://bvms.tvusd.k12.ca.us Phone: (951) 699-0080 http://tms.tvusd.k12.ca.us http://gms.tvusd.k12.ca.us Day (James L.) Middle School Vail Ranch Middle School 40775 Camino Campos Verdes Margarita Middle 33340 Camino Piedra Rojo Temecula, Ca 92591 30600 Margarita Rd. Temecula, Ca 92592 Phone: (951) 294-6600 Temecula, Ca 92591 Phone: (951) 302-5188 http://dms.tvusd.k12.ca.us Phone: (951) 695-7370 http://vrms.tvusd.k12.ca.us http://mms.tvusd.k12.ca.us

High Schools

Chaparral High Great Oak High Temecula Valley High 27215 Nicolas Rd. 32555 Deer Hollow Way 31555 Rancho Vista Rd. Temecula, Ca 92591 Temecula, Ca 92592 Temecula, Ca 92592 Phone: (951) 695-4200 Phone: (951) 294-6450 Phone: (951) 695-7300 http://chs.tvusd.k12.ca.us http://gohs.tvusd.k12.ca.us http://tvhs.tvusd.k12.ca.us

TCC – Communications Plan 17 Important Locations and Addresses Alternative Schools

Rancho Vista High School (Continuation) Temecula Advantage Virtual School (6 - 12) 32225 Pio Pico Rd. 32225 Pio Pico Rd. Temecula, Ca 92592 Temecula, Ca 92592 Phone: (951) 695-7320 Phone: (951) 506-7908 http://rvhs.tvusd.k12.ca.us http://tavs-tvusd-ca.schoolloop.com

Susan H. Nelson School (Independent Study) Temecula Valley Adult School 32225 Pio Pico Rd. 43000 Margarita Rd. Temecula, Ca 92592 Temecula, Ca 92592 Phone: (951) 695-7360 Phone: (951) 294-6512 https://shnhs-tvusd-ca.schoolloop.com http://tvas-tvusd-ca.schoolloop.com

Charter Schools

Temecula Valley Charter (K-8) Temecula Preparatory (K-12) 35755 Abelia 35755 Abelia Winchester, Ca 92596 Winchester, Ca 92596 Phone: (951) 294-6775 Phone: (951) 926-6776 http://www.edline.net/pages/TV_Charter http://www.temeculaprep.com

TCC – Communications Plan 18 Important Locations and Addresses Parks

Bahia Vista Park Meadows Park Rotary Park 41566 Avenida De La Reina 43110 Meadows Parkway 28816 Pujol Street Temecula, Ca 92592 Temecula, Ca 92592 Temecula, Ca 92590

Butterfield Stage Park Nakayama Park Sam Hicks Monument Park 33654 De Portola Road 30592 Nicolas Road 41970 Moreno Road Temecula, Ca 92592 Temecula, Ca 92591 Temecula, Ca 92592

Calle Aragon Park Nicolas Road Park Serena Hills Park 41621 Calle Aragon 39955 Nicolas Road 40747 Walcott Lane Temecula, Ca 92592 Temecula, Ca 92591 Temecula, Ca 92591

Crowne Hill Park Pablo Apis Park Stephen Linen Jr. Memorial 33203 Old Kent Road 33005 Regina Drive Park Temecula, Ca 92592 Temecula, Ca 92592 44935 Nighthawk Pass Temecula, Ca 92592 Eagle Soar Playground & Pala Community Park Splash Pad 44900 Temecula Lane Sunset Park 29119 Margarita Road Temecula, Ca 92592 32155 Camino San Jose Temecula, Ca 92591 Temecula, Ca 92592 Paloma Del Sol Park Harveston Community Park 32099 De Portola Road Temecula Community Center 28582 Harveston Drive Temecula, Ca 92592 28816 Pujol Street Temecula, Ca 92591 Temecula, Ca 92590 Paseo Gallante Park 951-694-6469 Harveston Lake Park 32455 Camino San Dimas 29005 Lake House Road Temecula, Ca 92592 Temecula Creek Trail Park Temecula, Ca 92591 33662 Channel Street Patricia H. Birdsall Sports Park Temecula, Ca 92592 John Magee Park 32380 Deer Hollow Way 44656 Corte Veranos Temecula, Ca 92592 Temecula Duck Pond & Temecula, Ca 92592 Veterans Memorial Pauba Ridge Park 28250 Ynez Road Kent Hintergardt Memorial 33407 Pauba Rd Temecula, Ca 92591 Park Temecula, Ca 92592 31465 Via Cordoba Temeku Hills Park Temecula, Ca 92592 Redhawk Community Park 31367 La Serena Way 44747 Redhawk Parkway Temecula, Ca 92591 Loma Linda Park Temecula, Ca 92592 30877 Loma Linda Road Town Square Park Temecula, Ca 92592 Riverton Park 41902 Main Street 30950 Riverton Lane Temecula, Ca 92590 Long Canyon Creek Park Temecula, Ca 92591 29695 N. General Kearny Road Vail Ranch Park Temecula, Ca 92591 Ronald Reagan Sports Park 32965 Harmony Lane 30875 Rancho Vista Road Temecula, Ca 92591 Margarita Community Park Temecula, Ca 92592 29119 Margarita Road Temecula, Ca 92591

TCC – Communications Plan 19 Important Locations and Addresses Veteran's Park Winchester Creek Park 30965 La Serena Way 39950 Margarita Road Temecula, Ca 92591 Temecula, Ca 92591

Voorburg Park Wolf Creek Park 39960 Nicolas Road 45850 N Wolf Creek Drive Temecula, Ca 92591 Temecula, Ca 92592

TCC – Communications Plan 20 Forms FORMS  ICS 213 general message form  ARES ICS 213 ARES general message form  ICS 309 communication log

TCC – Communications Plan 21

ICS 213 Form

TCC – Communications Plan 22

ICS 213 General Message

Purpose. The General Message (ICS 213) is used by the incident dispatchers to record incoming messages that cannot be orally transmitted to the intended recipients. The ICS 213 is also used by the Incident Command Post and other incident personnel to transmit messages (e.g., resource order, incident name change, other ICS coordination issues, etc.) to the Incident Communications Center for transmission via radio or telephone to the addressee. This form is used to send any message or notification to incident personnel that requires hard-copy delivery.

Preparation. The ICS 213 may be initiated by incident dispatchers and any other personnel on an incident. Distribution. Upon completion, the ICS 213 may be delivered to the addressee and/or delivered to the Incident Communication Center for transmission.

Notes:  The ICS 213 is a three-part form, typically using carbon paper. The sender will complete Part 1 of the form and send Parts 2 and 3 to the recipient. The recipient will complete Part 2 and return Part 3 to the sender.  A copy of the ICS 213 should be sent to and maintained within the Documentation Unit.  Contact information for the sender and receiver can be added for communications purposes to confirm resource orders.

Block Block Title Instructions Number 1 Incident Name (Optional) Enter the name assigned to the incident. This block is optional. 2 To (Name and Position) Enter the name and position the General Message is intended for. For all individuals, use at least the first initial and last name. For Unified Command, include agency names. 3 From (Name and Position) Enter the name and position of the individual sending the General Message. For all individuals, use at least the first initial and last name. For Unified Command, include agency names. 4 Subject Enter the subject of the message. 5 Date Enter the date (month/day/year) of the message. 6 Time 6 Enter the time (using the 24-hour clock) of the message. 7 Message Enter the content of the message. Try to be as concise as possible 8 Approved by Enter the name, signature, and ICS position/title of the person  Name approving the message.  Signature  Position/Title 9 Reply The intended recipient will enter a reply to the message and return it to the originator 10 Replied by Enter the name, ICS position/title, and signature of the person  Name replying to the message. Enter date (month/day/year) and time  Position/Title prepared (24- hour clock).  Signature  Date/Time

TCC – Communications Plan 23

ARES ICS 213

TCC – Communications Plan 24

TCC – Communications Plan 25

ICS 309 Form

TCC – Communications Plan 26

Communications Log (ICS Form 309-SCCo ARES/RACES)

Purpose: The Comm Log records the details of message traffic and is used by either an individual or a Net Control Operator (NCO). These logs provide the basic reference from which to extract communications traffic history.

Preparation: The Comm Log is initiated and maintained by the Net Control Operator (NCO) or the individual operator (e.g. a field communicator). Completed logs are submitted to the supervisor who forwards them to the Documentation Unit.

Distribution: The Documentation Unit maintains a file of all Comm Logs. All completed original forms MUST be forwarded to the Documentation Unit.

Instructions for completing the form:

Field Field Title Instructions # 1 Incident Name / Number Enter the name and activation number assigned to the incident 2 Operational Period Enter the time interval for which the form applies. Record the start and end date and time 3 3 Net / Position Name For NCOs: Enter the name of the radio net For Others: Enter the name of the position or tactical call 4 Radio Operator Enter the name and call sign of the radio operator 5 Communications Log Time: Enter the local time in 24-hour format From: Enter the From call sign or ID and the message number To: Enter the To call sign or ID and the message number Message: Enter the message 6 Prepared By Enter the name and call sign of the person completing the log 7 Date & Time Prepared Enter the date and time the form was prepared (24-hour clock) 8 Page numbers Enter the page number and number of pages

Submit this form to your supervisor at the end of your shift.

TCC – Communications Plan 27 US Amateur Radio Bands US AMATEUR RADIO BANDS

TCC – Communications Plan 28 The RST System THE RST SYSTEM

Readability

1--Unreadable 2--Barely readable, occasional words distinguishable. 3--Readable with considerable difficulty. 4--Readable with practically no difficulty. 5--Perfectly readable.

Signal Strength

1--Faint signals, barely perceptible. 2--Very weak signals. 3--Weak signals. 4--Fair signals. 5--Fairly good signals. 6--Good signals. 7--Moderately strong signals. 8--Strong signals. 9--Extremely strong signals.

Tone

1--Sixty cycle a.c or less, very rough and broad. 2--Very rough a.c., very harsh and broad. 3--Rough a.c. tone, rectified but not filtered. 4--Rough note, some trace of filtering. 5--Filtered rectified a.c. but strongly ripple-modulated. 6--Filtered tone, definite trace of ripple modulation. 7--Near pure tone, trace of ripple modulation. 8--Near perfect tone, slight trace of modulation. 9--Perfect tone, no trace of ripple or modulation of any kind.

Suffix code A signal distorted by auroral propagation C "chirp" (frequency shift when keying) K key clicks M signal distorted by multipath propagation S signal distorted by scatter propagation X stable frequency (crystal control)

TCC – Communications Plan 29 Phonetic Alphabet and Morse Code PHONETIC ALPHABET AND MORSE CODE

TCC – Communications Plan 30 Glossary GLOSSARY AM—Amplitude Modulation Amateur Radio – also known as ham radio, describes the use of radio frequency spectrum for purposes of non-commercial exchange of messages, wireless experimentation, self-training, private recreation, radio sport, contesting, and emergency communication. AMR—American Medical Response ARES—Amateur Radio Emergency Service. The Amateur Radio Emergency Service® (ARES) consists of licensed amateurs who have voluntarily registered their qualifications and equipment, with their local ARES leadership, for communications duty in the public service when disaster strikes. ARRL—The American Radio Relay League ARRL is the national association for Amateur Radio in the US. Founded in 1914 by Hiram Percy Maxim as The American Radio Relay League, ARRL is a noncommercial organization of radio amateurs. ARRL numbers within its ranks the vast majority of active radio amateurs in the nation and has a proud history of achievement as the standard- bearer in amateur affairs. ARRL’s underpinnings as Amateur Radio’s witness, partner and forum are defined by five pillars: Public Service, Advocacy, Education, Technology, and Membership. CB Radio—Civilian Band Radio is, in many countries, a system of short-distance radio communications between individuals typically on a selection of 40 channels within the 27 MHz (11 m) band. Citizens band is distinct from other personal radio service allocations such as FRS, GMRS, MURS, UHF CB and the Amateur Radio Service ("ham" radio). CERT – The Community Emergency Response Team (CERT) program educates volunteers about disaster preparedness for the hazards that may impact their area and trains them in basic disaster response skills, such as fire safety, light search and rescue, team organization, and disaster medical operations. CERT offers a consistent, nationwide approach to volunteer training and organization that professional responders can rely on during disaster situations, which allows them to focus on more complex tasks. Through CERT, the capabilities to prepare for, respond to and recover from disasters is built and enhanced. CHP—California Highway Patrol CTCSS Tones – Continuous Tone-Coded Squelch System CW—Continuous Wave also known as Morse code EAS – Emergency Alert System EMD –Emergency Management Department. The County of Riverside Emergency Management Department enhances the safety and security of the whole community by leading the efforts to mitigate, prepare for, respond to, and recover from emergencies and disasters. EOC—Emergency Operations Center. An emergency operations center is a central command and control facility responsible for carrying out the principles of emergency preparedness and emergency management, or disaster management functions at a strategic level during an emergency, and ensuring the continuity of operation of a company, political subdivision or other organization. An EOC is responsible for strategic direction and operational decisions and does not normally directly control field assets, instead leaving tactical decisions to lower commands. The common functions of EOCs is to collect, gather and analyze data; make decisions that protect life and property, maintain continuity of the organization, within the scope of applicable laws; and disseminate those decisions to all concerned agencies and individuals.

TCC – Communications Plan 31 Glossary FCC – Federal Communication Commission FM—Frequency Modulation FRS Radio – Family Radio Service Radio GMRS--The General Mobile Radio Service is a land-mobile FM UHF radio service designed for short- distance two-way communication. It requires a license in United States but some GMRS compatible equipment can be used license-free in Canada. The United States permits use by an adult individual who possesses a valid GMRS license, as well as his or her immediate family members. Immediate relatives of the GMRS system licensee are entitled to communicate among themselves for personal or business purposes, but employees of the licensee, who are not family members, are not covered by the same license Ham Radio – also known as Amateur Radio. See Amateur Radio HF -- High frequency is the ITU designation for the range of radio frequency electromagnetic waves (radio waves) between 3 and 30 megahertz (MHz). HT—Hand-held transceiver IC – Incident Command ICS--The Incident Command System is a management system designed to enable effective and efficient domestic incident management by integrating a combination of facilities, equipment, personnel, procedures, and communications operating within a common organizational structure. ICS is normally structured to facilitate activities in five major functional areas: command, operations, planning, logistics, Intelligence & Investigations, finance and administration. It is a fundamental form of management, with the purpose of enabling incident managers to identify the key concerns associated with the incident—often under urgent conditions—without sacrificing attention to any component of the command system ITU—International Telecommunication Union MURS—Multi-Use Radio Service is an unlicensed two-way radio service similar to Citizens Band (CB). Established by the U.S. Federal Communications Commission in the fall of 2000, MURS created a radio service allowing for unlicensed (Part 95) operation in a narrow selection of the VHF band, with a power limit of 2 watts. The FCC formally defines MURS as "a private, two-way, short- distance voice or data communications service for personal or business activities of the general public." MURS stations may not be connected to the public telephone network, may not be used for store and forward operations, and radio repeaters are not permitted. NCO—Net Control Operator is an operator responsible for controlling all radio traffic on the repeater during a directed net. The NCO should view themselves as an emergency dispatcher. The NCO needs to remain professional at all times and needs to maintain a calm collected demeanor. PL Tones – Private Line Tones RACES – Radio Amateur Civil Emergency Service. When so activated, the Radio Amateur Civil Emergency Service will consist of only those amateur radio operators who have previously registered with State and local governments to provide emergency radio communications for them in times of emergency. Other amateur radio operations might be suspended and operations under the RACES rules might be restricted to certain frequencies within the amateur radio bands. RTTY—Radioteletype

TCC – Communications Plan 32 Glossary SSB—Single Side Band TCC – Temecula Citizen Corps TOC – Temecula Citizen Corps Operations Center UHF--Ultra high frequency is the ITU designation for radio frequencies in the range between 300 megahertz (MHz) and 3 gigahertz(GHz). VHF--Very high frequency is the ITU designation for the range of radio frequency electromagnetic waves (radio waves) from 30 to 300 megahertz (MHz), with corresponding wavelengths of ten to one meter. Frequencies immediately below VHF are denoted high frequency (HF), and the next higher frequencies are known as ultra high frequency (UHF). W5YI -- Resource for Ham Radio and Commercial Radio Licensing

TCC – Communications Plan 33 Resources RESOURCES

Be Ready www.ready.gov Red Cross www.redcross.org TCC https://temeculaca.gov/1005/Citizen-Corps FEMA https://www.fema.gov/ Cal Firehttp://www.fire.ca.gov/ Emergency Management institute https://training.fema.gov/ ICS Formshttps://training.fema.gov/icsresource/icsforms.aspx Family Emergency Communication Plan https://www.fema.gov/media- library/assets/documents/133447 CERT https://www.ready.gov/community-emergency-response-team Temecula CERT https://temeculaca.gov/1068/CERT Golden Triangle Amateur Radio Club http://www.gtarc.org/ ARRL http://www.arrl.org/ W5YI https://www.w5yi.org/ City of Temecula https://temeculaca.gov/ ARES http://www.arrl.org/ares County emd https://www.rivcoemd.org https://temeculaca.gov/434/Emergency-Services-Public-Safety

TCC – Communications Plan 34