To request a stop What Is On Demand On demand fares are same as regular fares but are paid using the app Transit? OR ADVANCE TICKETS MONTHLY PASS On Demand Transit is an on request, stop to stop pickup system (SOLD IN BOOKLETS (UNLIMITED MONTHLY USE) available at certain times and locations throughout the city. DOWNLOAD THE APP BOOK A RIDE OF 10 TICKETS) EXACT Certain locations which do not have nearby fixed route service will SENIORS/ SENIORS/ Search for the “RCT OnDemand” On-Demand or CASH STUDENTS/ STUDENTS/ be available throughout the day with evening and night service app by Via Parallel Transit*: ADULT ADULT 519-631-0001 CHILDREN CHILDREN available city wide. OVER AGE 5 OVER AGE 5 This service availability is on a first come first served basis. Trips Sign up and get booking $2.25 $1.65 can be booked by app, website or telephone. $2.75 $70.00 $60.00 *TO REGISTER FOR PARALLEL /ticket /ticket TRANSIT: 519-631-1680 X4161 For more information please visit www.stthomas.ca/localmotion. *Children under 5 ride FREE with a parent or guardian HOW DO I BOOK A RIDE? FARES RESELLER LOCATIONS GET THE APP and book 24 hours a day via RCT OnDemand! Schedules Exact cash accepted during Payment, pre-booking, text message alerts and many more features are all WEEKDAYS MONDAY–FRIDAY SOLD HERE available with the new app. VENDOR NAME LOCATION ADVANCE MONTHLY BY TELEPHONE, call Railway City Transit Local Motion at 519-631-0001 to check ride availability. Regular conventional TICKETS PASS 7:15 am–5:45 pm routes Railway City Transit 614 Talbot Street • Mon–Fri: 7:15 am–9:45 pm / Sat: 9:15 am–9:45 pm / Sun: 9:15 am–5:45 pm Depot • • • Please have your information, trip details ready and if there are any atten- Fenlon’s Your Family 114 Confederation Drive Parallel Transit and dants for your trip. Market • Daytime On Demand 7:15 am–5:45 pm Mags Smoke & More 412 Wellington Street #25 • To be sure that you get the best availability, passengers are encouraged to Zones • book appointments as early as possible. Plaza Convenience 321 Elm Street Afterhours On Demand 5:45 pm–9:45 pm • Water Works Variety 7 South Edgeware Road • WHEN BOOKING A RIDE PLEASE NOTE: Wellington 69 Elgin Street • Be ready two (2) minutes ahead of your scheduled time. The driver is not WEEKENDS SATURDAY SUNDAY Convenience • required to wait more than two (2) minutes past your appointment pick-up time.

Regular conven- 9:15 am– 9:15 am– • Drivers are not permitted to lift persons in wheelchairs. tional routes 5:45 pm 5:45 pm • On Demand service is from stop to stop and Parallel service is provided from General Information door to door. Parallel Transit • Shirt and shoes are required. 9:15 am– 9:15 am– • An adult must accompany children under the age of 12 on booked rides. and Daytime On 5:45 pm 5:45 pm • No smoking on the or in the bus shelters. • NO SHOW POLICY: First incident no charge, subsequent incidents full Demand Zones • Strollers must be collapsed and securely stored. payable. Afterhours 5:45 pm– • For safety reasons, children capable of sitting on their own must sit on their No Service TRANSFER / CONNECTIONS On Demand 9:45 pm own seat. • Transfers to Railway City Transit are free. • Food and drink are permitted in a spill proof containers only. • Transfers are issued upon request at the time a fare is paid on a conventional Last Pickups are 15 minutes prior to end of service. • Non-collapsible strollers/wagons/bikes/grocery carts/bundle buggies/etc. bus route. They are only used to complete a one-way trip. For exact times refer to route schedules available online at are prohibited. www.stthomas.ca/localmotion. • The transfer is not valid on previously traveled routes. • Service animals are welcome. Pets are not allowed on Railway City Transit. • Expired transfers are not accepted. HOLIDAYS • Backpacks/skateboards/packages/parcels/etc. must not block the aisles or occupy a seat. • Railway City Transit is not responsible for lost, stolen or mutilated transfers. There is NO Transit service on: • New Year’s Day • Victoria Day • Thanksgiving Day • Family Day • Labour Day • Christmas Day • Good Friday • Canada Day • Boxing Day stthomas.ca/ [email protected] localmotion 519−631−0001 stthomas.ca/ [email protected] localmotion 519−631−0001

Parallel Transit

If they can be accommodated, approved riders will be required to transfer What Is Parallel Transit? themselves to a fixed seat on the Parallel bus. Drivers are not permitted to Parallel Transit is a personalized accessible door-to-accessible door trans- lift persons in wheelchairs for safety reasons. portation service for members, who because of limitations, are unable to board the fixed route service. Parallel Transit bookings are on a first come Can Someone Accompany A Parallel Trip? first serve basis. Yes, you may have an attendant ride with you on the bus. Attendants/ Further information on application and eligibility can be found online at Support persons ride free. www.stthomas.ca/localmotion. Parallel Trip Cancellations & No Show Who Can Use Parallel Transit Service? Policy Residents of St. Thomas, who because of limitations, are unable to board the regular public transportation system, may use Parallel Transit. Riders Cancellations should be made as soon as possible to free up bus availability generally fall into these categories: Permanent (indefinite usage), Temporary (ideally twenty-four [24] hours in advance). Repeated short notice cancella- (medical prescribed temporary usage) and Visitors (visiting St. Thomas yet tions will result in suspension. are registered with another Ontario Parallel system). Improvements starting NO SHOW POLICY: First incident no charge, subsequent incidents full fare Some scooters and electric wheelchairs (depending on their size, weight payable. February 2021 and type) are permitted aboard Parallel transit vehicles. Riders are asked to get their devices verified by the transit operator for accommodation. What About Recurring Parallel Trips? A standing arrangement for service is available for persons who are traveling at a regular time to and/or from a destination such as work or post-second- ary school. RIDE This option is available in the app or when calling to book a trip. Recurring trips expire after 14 days and will needed to be renewed once elapsed. GUIDE

stthomas.ca/ localmotion 519−631−0001 [email protected]