(Eoi) for Catering and Facility Management Services at Executive Residence at Iim Indore
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भारतीयप्रबंधसंथानइंदौर INDIAN INSTITUTE OF MANAGEMENT INDORE प्रबंधशिखर, राऊ-पीथमपुररोड, इंदौर– 453 556 PRABANDH SHIKHAR, RAU-PITHAMPUR ROAD, INDORE – 453 556 फोनPHONE: +91-731-2439630-33; फै क्सFAX: +91-731-2439800; ईमेलEMAIL: [email protected] ईओआई क्रमांक/EOI No. IIMI/2020-21/15 शदनांक/Date: Nov 19, 2020 EXPRESSION OF INTEREST (EOI) FOR CATERING AND FACILITY MANAGEMENT SERVICES AT EXECUTIVE RESIDENCE AT IIM INDORE (E-PROCUREMENT MODE ONLY) Indian Institute of Management Indore (IIM Indore) invites OPEN online EOI from professional agencies for the service mentioned below: ईओआई का संशिप्त शििरण/ Brief Details of EOI: EOI Processing Fee Description of Service (Inclusive of all taxes) 1 Expression of Interest for Catering and Facility Management Rs. 2,500/- Services at Executive Residence at IIM Indore The EOI document can be downloaded from Central Public Procurement (CPP) Portal http://eprocure.gov.in/eprocure/appand Institute websitehttps://www.iimidr.ac.in/tenders/and be submitted only through Central Public Procurement (CPP) http://eprocure.gov.in/eprocure/app as per the schedule given in CRITICAL DATE as under: ईओआई की महत्वपूणण शतशथया更 / Critical Dates of EOI क्रमांकS. शदनांक समय No. शििरणParticulars Date Time 01 ईओआई के ऑनलाइन प्रकाशन / डाउनलोड की तिति एवं समय 19-11-2020 1300 Hrs. Date & Time of Online Publication/Download of EOI पूवव बोली बैठक की तिति एवं समय 02 02-12-2020 1100 Hrs. Pre-Bid Meeting/Site Inspection Date and Time 03 ईओआई जमा करने की प्रारंभ तिति एवं समय 02-12-2020 1500 Hrs. EOI Submission Start Date & Time ईओआई प्रसंस्करण शुल्क जमा करने की अंतिम तिति एवं समय 04 09-12-2020 1500 Hrs. EOI Processing Fee Submission Close Date & Time ईओआई जमा करने की अंतिम तिति एवं समय 05 09-12-2020 1500 Hrs. Closing date & time for Submission of EOI Processing Fee 06 ईओआई का खोले जाने की तिति एवं समय 10-12-2020 1500 Hrs. Opening date & time of EOI Page 1 of 46 INDEX Page S. No. Table of Contents Number 01 ABOUT IIM INDORE 3-4 02 SCOPE OF WORK 4 03 EOI PROCESSING FEE 4 04 ELIGIBILITY CRITERIA 5-6 05 EOI EVALUATION 7 06 FINANCIAL BID DETAILS 7 07 EOI VALIDITY PERIOD 7 08 TIME SCHEDULE 7 09 AVAILABILITY OF EOI 7 10 PRE-BID MEETING 7 11 EOI SUBMISSION 8-9 12 EOI OPENING 9 13 PAYMENT TERMS 9 14 SECURITY DEPOSIT 9 15 COMMENCEMENT OF OPERATION 10 16 CONTRACT PERIOD 10 17 SPECIAL TERM AND CONDITION 10-13 18 ANNEXURE – I 14 19 ANNEXURE – II 15 20 ANNEXURE – III 16 21 ANNEXURE – IV 17 22 ANNEXURE – V 18 23 ANNEXURE – VI 19 24 ANNEXURE –VII 20 25 ANNEXURE – VIII 21 26 ANNEXURE – IX 22 27 ANNEXURE – X 23 28 ANNEXURE –A (COMPREHENSIVE SCOPE OF WORK ) 24 to 46 Page 2 of 46 1 ABOUT IIM INDORE Indian Institute of Management Indore is an institution of national importance under the Indian Institutes of Management Act, 2017. Established in 1996, Indian Institute of Management Indore (IIM Indore) has been a leader in the field of management education, interfacing with the industry, government and PSUs. It is promoted and nurtured by the Ministry of Human Resource Development, Government of India and is an institute of national importance under the Indian Institutes of Management Act 2017. Situated atop a scenic hillock, the 193 acre campus of IIM Indore provides an ideal backdrop for contemplative learning. IIM Indore has the latest in teaching aids, rich learning resources, a strong IT backbone, state-of-the-art sports complex and hostels as well as contemporary infrastructure. IIM Indore received the ‘Triple Crown’ by earning the third prestigious international accreditation from EQUIS on December 10, 2019. Prior to this it has received re-accreditation from AMBA in November 2019 and Association to Advance Collegiate Schools of Business (AACSB) accreditation in February 2019 respectively. The academic courses offered by IIM Indore are listed below: 1.1 Academic Programmes Post Graduate Programme in Management (PGP) Post Graduate Programme in HRM Executive Post Graduate Programme in Management (EPGP) Fellow Programme in Management (FPM) Post Graduate Programme in Management-MX, Mumbai (PGPMX-Mumbai) Executive Fellow Programme in Management (EFPM) Five Year Integrated Programme in Management (IPM) Faculty Development Programme (FDP) 1.2 Executive Programmes Management Development Programme (MDP) Post Graduate Programme in Management-MX, Mumbai (PGPMX-Mumbai) Customised Programmes Certificate Course in Business Management for Defence Officers (CCBMDO) General Management Programme for Executives (GMPE) Virtual Learning Programme for Executives (VLPE) IIM Indore is one of the fastest growing institutions in India today. For lIM Indore, last few years of its growth have proved to be the most rewarding years in terms of international expansion, introduction of new programmes, infrastructure facilities, strengthening of manpower etc. 1.3 Management Development Centers (ERs) IIM Indore campus is known for its picturesque location on the malwa plateau, which is characterized by a modest climate throughout the year. The Management Development Centre of the Institute has fully furnished air-conditioned rooms and allied structure to cater to the board and lodging of the participants. The classrooms are well equipped with latest teaching aides. The participants can also avail of the sports complex facilities, which include an Olympic size swimming pool and a state-of-an-art gym. Page 3 of 46 We continue to take the good work forward and hope to provide an exciting learning bouquet to the managers of the country year after year. 1.4 Profile of the Guests of Executive Residence (ER) The two ERs provide an academic and learning environment for participants of the short duration executive education Programmes. Its location on the campus encourages and facilitates interaction between participants and the faculty. The ERs facilities are also utilized to host several national and international events like conferences, seminars, talks, alumni meets, Institute guests etc. The profile of the persons who are housed at the IIMI’s two ERs includes senior and top level executives from the corporate world in India and abroad, top public sector and government officials, very senior Industry experts/ professionals, business tycoons, Ministers and IIMI Board / Society Members, senior academicians/ researchers, Directors/ Deans and senior officials from Institutes of higher learning in India and foreign universities. 2 SCOPE OF WORK Indian Institute of Management Indore (IIM Indore) invites open online EOI for Catering and Facility Management Services at Executive Residences at (ERs) IIM Indore from professional agencies such as 4 star / 5 star standard vendors from hospitality industry with prior experience of running guest houses independently in some other IIMs or similar set up in private B schools/Corporates etc. The details of required services mentioned are indicative and not exhaustive for Comprehensive Details of Scope of Work please refer to ANNEXURE-A. 3 EOI PROCESSING FEE 3.1 Towards EOI Processing Fee of Rs. 2,500/-(Rupees two thousand five hundred only) should be submitted through NEFT or RTGS in favor of Indian Institute of Management, Indore on or before the EOI submission date and time. 3.2 Micro and Small Enterprises (MSEs) firms as defined in MSE Procurement Policy issued by Department of Micro, Small and Medium Enterprises (MSME) or the firms registered with the Central Purchase Organization or the concerned Ministry or Department as recognized by Department of Industrial Policy & Promotion (DIPP) for all these items only, are exempted from EOI Processing Fee. However, they have to enclose valid self-attested registration certificate(s) along with the EOI to this effect. Page 4 of 46 4 ELIGIBILITY CRITERIA 4.1 OID (Other Important Documents):the documents required to Pre-qualify in this section are given as follows: Sl. Description Document to be uploaded 1 Other documents required to clear PQ criteria: Please upload (i) PAN scanned (ii) GSTIN (Registration form) copies (iii) Valid FSSAI registration from where the bidder is operating at present (v) ISO 22000:2018 OR ISO 22000:2005 (vi) HACCP compliant certificate for kitchen from where the bidder is operating at present 4.2 Eligibility Criteria: the documents required to Pre-qualify in this section are as follows: Page 5 of 46 Sr. Description Document to be uploaded 1. The Bidder should give self-declaration certificate for acceptance of all terms & conditions of EOI Please upload duly filled scanned copy of Annexure- documents. A duly completed certificate to this effect is to be submitted as per the Annexure-I I 2. The firm should be neither blacklisted by any Government Dept., nor is any criminal case registered / Please upload duly filled scanned copy of Annexure- pending against the firm or its owner / partners anywhere in India. A duly completed certificate to this effect II is to be submitted as per Annexure-II. 3 The bidder should be in business of providing Catering, Housekeeping and facility management services (both) or Please upload relevant document as a proof that the in business of hotel management/hospitality services for a minimum period of FIVE years as on 31.03.2020 firm is in business for the period mentioned with The right to accept similar works of the vendor will rest with IIMI. Annexure-III 4 The bidder should have a national presence. For purpose of assessing national presence, following criteria will Please upload Work Order & client’s certificates be used: Bidder must have presence in at least THREE Indian states by virtue of a client being serviced with Annexure-IV or a hotel being run in that state.