Social Care Wales Workforce Development Programme

2019 - 2020

Greater Gwent…

together we develop! CONTENTS

This plan has been developed, and agreed, by the five local authority areas that make up the Greater Gwent Region; Blaenau Gwent, Caerphilly, Monmouthshire, Newport, and Torfaen.

SECTION A: SCWWDP Partnership Governance ...... 02 SECTION B: Resources ...... 10 SECTION C: Innovative Practice ...... 11 Appendix A: Endorsement Form ...... 13 Appendix B: Finance Summary Form ...... 13

Appendix D: Workplan for 2019/2020 ...... 14

SECTION A: THE SCWWDP PARTNERSHIP GOVERNANCE

The Greater Gwent Region is committed to maximising the benefits of collaborative and partnership working. The four local Social Care Wales Workforce Development Partnerships integrate within the new regional communication and working structure for partners, established under Part 9 of the Social Services and Well-being (Wales) Act 2014. Regional leads have been identified to respond to the requirements of the regionally allocated grant. The page of endorsement signatures is submitted as appendix A.

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Regional lead in bold type.

BLAENAU GWENT CAERPHILLY MONMOUTHSHIRE NEWPORT TORFAEN Lead Director for Workforce Damien McCann Julie Boothroyd Dave Street James Harris Keith Rutherford Corporate Director of Chief Officer Social Care Corporate Director Strategic Director - People Chief Officer Social Care & Social Services Safeguarding and Health Social Services Newport Housing Blaenau Gwent Monmouthshire Caerphilly 01633 210133 Torfaen 01495 355383 01633 6444487 01443 864560 01495 761611

Services [email protected] damien.mccann@blaenau- [email protected] [email protected] [email protected].

Director of Social Social of Director gwent.gov.uk v.uk uk Lead Local Authority for Grant Meirion Rushworth Kay Morris Rhian Hayden Joy Robson Head of Finance Lead Finance Officer - Social Chief Finance Officer Director of Finance 01633 210644 Care & Housing Blaenau Gwent 01633 644270 01495 766152 01495 355005

Finance Lead for for Lead [email protected]. [email protected] uk [email protected] [email protected]

Kate Dibble Lead Contact for SCWWDP Claire Broome Organisational Development Jane Haile Naomi Lovesay Training Manager Manager Team Manager Workforce Development Service Workforce Development Manager 01633 233627 01633 647689 01495 232820 07970 894427

[email protected]

Workforce Workforce [email protected] [email protected] [email protected] ov.uk Development Development

To ensure that regional engagement arrangements mirror the Social Services and Well-being (Wales) Act implementation arrangements, Gwent Workforce Development has a robust alignment with the Greater Gwent Regional Partnership arrangements.

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A workshop was completed in November 2018 to ensure that sufficient links were in place to meet governance and engagement requirements. Representatives from all Strategic Partnership Groups were in attendance. The densely populated nature of the Region dictates that smart arrangements must be utilised in order to effectively engage and, within such a wide and deep footprint, maintain progress to plans through timely and efficient decision making processes.

The graphics that follow show:  How full sector engagement is achieved through utilising established links and networks  A list of members of the Greater Gwent Workforce Development Board and how they collectively achieve comprehensive coverage of relevant strategic partnerships, key partner organisations, forums, and representative bodies

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Regional Partnership Calendar 2019/20

April 2019 May 2019 June 2019 July 2019 Aug 2019 Sept 2019 Oct 2019 Nov 2019 Dec 2019 Jan 2020 Feb 2020 March 2020 PARTNERSHIP Thurs 9th Thurs 25th Thurs 5th Thurs 7th BOARD May July September Nov

General General General General Offices, Offices, Offices, Offices, Ebbw Vale Ebbw Vale Ebbw Vale Ebbw Vale LEADERSHIP Thurs 25th Thurs 6th Thurs 8th Tues 3rd GROUP April June August December

Civic Centre, Civic Centre, Civic Centre, Civic Centre, Pontypool Pontypool Pontypool Pontypool REGIONAL Wed Monday Thursday 18th Tuesday 3rd Wed 16th Wed 20th Wed18th CITIZEN 24th April 10th June July September October November December PANEL The Library, Civic Centre, Malpas Blackwood General Venue TBC Llanyrafon Sessions Pontypool Court, Miners Offices Ebbw Manor, House, Usk Olphiant Institute Vale Llanfrechfa Town Council Circle, Way Newport

REGIONAL Wed Wed 29th Wed 10th July Wed 21st Wed 2nd Wed 13th Friday 20th PROVIDER 17th April May August October November December FORUM Civic Centre, Civic Centre, Civic Centre, Pontypool Civic Centre, Civic Centre, Civic Centre, Civic Centre, Pontypool Pontypool Pontypool Pontypool Pontypool Pontypool REGION JOINT Monday 24th Monday 30th Wed 11th COMMISS- June September December IONING GROUP Civic Centre, Civic Centre, Civic Centre, Pontypool Pontypool Pontypool

CARERS TBA PARTNERSHIP

REGIONAL 31st May 26th July 27st 29th 31st 27th March WORKFORCE Abertillery Abertillery September November January Abertillery BOARD Abertillery Abertillery Abertillery

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Local Arrangements

As outlined above regional governance arrangements will continue to be developed. The map below illustrates the current local governance arrangements in place and links to local websites for the local Social Care Partners.

Torfaen Blaenau Gwent and Caerphilly Director: Keith Rutherford Directors: Damien McCann and Dave Street

Website: http://socialservicesblaenau- Website: http://scp.torfaen.gov.uk/ gwent.caerphilly.gov.uk/

Newport Monmouthshire

Director: James Harris Director: Julie Boothroyd Website: http://www.newport.gov.uk/en/Care- Website: Support/Workforce-partnership/Training.aspx http://www.scwdpmonmouthshire.co.uk

The websites contain information in relation to local training calendars and a copy of this document for all partners to have equal access.

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SECTION B: RESOURCES

The Lead Director for Workforce for the Greater Gwent region is Keith Rutherford, Chief Officer Social Care & Housing, Torfaen. The following family trees summarise the infrastructure of resources in place across the Greater Gwent region to support the delivery of the annual regional SCWWDP plan.

Blaenau Gwent and Caerphilly Workforce Development Service

Monmouthshire Workforce Development

Newport Workforce Development

Torfaen Organisational Development Team

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SECTION C: INNOVATIVE PRACTICE - Examples across the region

Challenge Approach Taken Outcomes Achieved Lessons Learnt Faced

The region has made sure that it contributed to National Development groups e.g. SCW / AWIF  Alignment of formal taught Delivery of Health / Education / Qualifications Wales  Completion of an All Wales qualification routes and vocational induction framework qualification routes reflecting logistical national initiatives consortium / Dementia / SSP / Safeguarding.  Completion of AWIF and operational sector requirements. that meet regional Gwent recognises the benefits so invested and local needs content and workbooks  Testing and assessment elements of capacity in order to contribute and support  Alignment of AWIF and AWIF/CORE qualification reflect pace of progress. CORE qualification within ongoing challenges for employers and sector requirements the workforce An example would be the regions work with Qualifications  Timescales for completion of SCW, Qualifications Wales and key  Qualifications to L3 across development work requires extension Adults and children to allow for robust consultation with stakeholders in relation to pathways are submitted for key stakeholders.  Development of qualifications reflecting approval sector requirements  Timescales for  Content development development of L4 and L5  Assessment requirements set within realistic  Implementation and scheduling timeframe timescales  Collaborative partnership  Opportunity to maximise funding Collaboration with Adult Community Learning established streams and existing resources. Accessing to link in with the skills and employability  Existing programmes and  Reduce duplication and waste resources mapped against  Better meet the learning and alternative training funded projects, including Bridges into Work AWIF requirements development requirements of the supplier options and NEET, to maximise learning and that attract their  Existing programmes and social care workforce. development opportunities for social care resources mapped against own funding providers, in particular supporting knowledge other social care workforce requirements for AWIF. training requirements

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      Making it easier Working to ensure training for foster carers is  Improved attendance  Adjustment to foster care training for Foster Carers as accessible as possible. This has included rates from foster carers has ensured foster carers are able to attend training at training to attend essential training in order  adjusting times of training  Greater knowledge / to safeguard the child, themselves  reviewing locations of training expertise of foster and additional family members.  reviewing when the training takes place carers  Communication with foster carers e.g. completing training before a child is  Safeguarding looked is essential to support attendance placed in their care. after children and their at training – utilising a text foster carers messaging service has been extremely successful in supporting this communication.

A fresh approach The Social Services Practitioner award  50% of SSP students in  The SSP experience provides an to workers provided an opportunity to deliver a fresh 2017/18 were from one excellent self assessment and accessing a SW approach in supporting staff to seriously region confidence builder for would-be  13 advanced into SW’s that have perhaps doubted qualifying consider qualifying as a Social Worker. sponsored SW students their own academic capability programme SSP was marketed as multi value, a required in 2018/19.  The OU SSP through to SW  A refreshed interest in Degree option has proved to be in qualification and a chance to find out if study and accreditation, line with the changing preferences becoming a SW could be the right next step. and the real possibility of students and study routes. In of career advancement particular for those that need to for those working in maintain full time employment and social care. life demands.

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APPENDIX A: GRANT APPLICATION ENDORSEMENT FORM 2019/20

Lead Regional Lead Regional Lead Regional

Director of Social Services Director of Finance Workforce Development Manager

Name: Name: Name: Keith Rutherford Rhian Hayden Jane Haile

Telephone Number: Telephone Number: Telephone Number: 01495 761611 01495 355005 01495 232820

Email: Email: Email:

[email protected] [email protected] [email protected]

Signature: Signature: Signature:

Date: 22 February 2019 Date: 22 February 2019 Date: 22 February 2019

APPENDIX B: FINANCE SUMMARY FOR 2018/2019

Submitted as a separate document.

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APPENDIX D: WORKPLAN – ROLLING ACTION PLAN FOR 2019/2020 Measurable detail is held at a local level. Regional reporting and SCWWDP returns will summarise progress within Greater Gwent. PRIORITY: Support the continued implementation of the Regulation and Inspection of Social Care (Wales) Act

Actions Rationale Strategic Links Partners Involved Progress (mid- Outcomes (end year report only) of year report only)

Deliver the Greater To support the Greater Social Services and SCW Gwent RISCA Action Gwent Region to Wellbeing (Wales) Act Plan 2017 - 2020 implement and adhere 2014 CIW to the Regulation and Qualification Wales Inspection of Social Regulation and Inspection of Social Care RISCA Progress Oct Care (Wales) Act 2016 City and Guilds/ 2018.docx (Wales) Act 2016 Delivery will continue to; WJEC maximise the use of All five Gwent Strategic Providers of Adults and national initiatives and Partnerships Children’s Services opportunities, use regional planning and events, and respond locally to manage local differences.

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PRIORITY: Support the training, development and qualification of social care managers

Actions Rationale Strategic Links Partners Involved Progress (mid- Outcomes (end of year report only) year report only)

Deliver a programme of To ensure those that Role and Accountabilities HEI’s, Colleges, training, development, manage the delivery of of the Director of Social Accredited Centres, and accredited social care have the Services Awarding Bodies opportunities specifically managerial skill and aimed at social care confidence to manage Social Care Wales management services effectively Commissioned experts

 Registration and Delivery will continue to; statutory requirements maximise the use of  Strategic Leadership national initiatives and  Middle Management  Team Management opportunities, use  Generic and regionally and locally transferable available programmes, management skills particularly those that attract alternative funding streams.

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PRIORITY: Support the ongoing development of approaches to outcome focused care and support practice:

Actions Rationale Strategic Links Partners Involved Progress (mid- Outcomes (end of year report only) year report only)

Deliver a programme of To meet the The Social Services and HEI’s, Commissioned innovative learning requirements and the Well-being (Wales) Act Experts, Practitioners solutions to support the spirit of the Social 2014 cultural shift required in Services and Well- Providers of Adults and delivering an outcome being (Wales) Act 2014 The Regional Children’s Services focused practice Partnership Plan Citizen representatives  Collaborative communications Delivery will continue to;  Outcomes maximise the use of  Outcome focussed care national initiatives and planning opportunities, use  Strength based assessment regional planning and  Coaching events, and respond  Negotiation skills and locally to manage local dealing with resistance  Motivational interviewing differences.  Understanding and dealing with risk  Co-production and advocacy  Advanced Care Planning  Magic Moments

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PRIORITY: Support for both Social Work qualifying training and post qualifying training in Wales

Actions Rationale Strategic Links Partners Involved Progress (mid- Outcomes (end of year report only) year report only)

Deliver a structured To deliver the future Role and Accountabilities HEI’s, Colleges, approach to supporting workforce and workforce of the Director of Social the education and planning requirements Services Social Care Wales, qualification of social of the social care sector Professional bodies workers To ensure the Citizen representatives Regional and National  Attraction of Social continuous professional Work Students education and learning Workforce Data  Qualification of Social of social workers Indicators Workers  First Three Years in To improve the Practice and recruitment and Consolidation retention of social  CPEL, particularly the engagement of SW’s workers in CPEL Delivered using national, developments programme related, and local agreements, and local partnerships and joint working

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PRIORITY: Support frontline social care workers to develop their skills overall in relation to social care, and support the introduction of the revised induction framework

Actions Rationale Strategic Links Partners Involved Progress (mid- Outcomes (end of year report only) year report only)

Using results of a needs To ensure social care The Social Services and HEI’s, Colleges, analysis deliver a workers in Gwent are Well-being (Wales) Act Training Providers, programme of learning skilled in their practice, 2014 SCW, CIW, Professional options to suit the and that they colleagues, Accredited diverse requirements of understand their Centres, Awarding the social care worker responsibilities to the Bodies citizen Mapping AWIF and Providers of Adults, training opportunities Delivery based on Children’s, Carer from a learner’s national frameworks and services perspective (do they implemented regionally align with the framework and locally and support portfolio completion).

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PRIORITY: Enable the workforce to meet regulatory requirements for qualification and/or registration using guidance available in the Qualification Framework

Actions Rationale Strategic Links Partners Involved Progress (mid- Outcomes (end of year report only) year report only)

Support managers of the Managers of a Regulation and Managers of registered workforce to induct, registered workforce Inspection of Social Care workforce assess, and register their need to feel confident (Wales) Act 2016 workforce by raising about employing and Those responsible for understanding of the new developing an providing managers with HSC Qualification appropriately skilled and employment relations Framework and how it qualified workforce to advice impacts on recruitment, meet the registration Training providers probation, career requirements progression Commissioners Delivery using regional Continue regional and local engagement / Providers of Adults, contribution to the knowledge sharing Children’s, Carer national delivery of the workshops / services new qualifications communications framework

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PRIORITY: Provide learning and development to equip the workforce to work effectively alongside carers

Actions Rationale Strategic Links Partners Involved Progress (mid- Outcomes (end of year report only) year report only)

Provide support to To meet the aspirations The Social Services and Carer Support Services dedicated Carers support of the SSWBW Act for Well-being (Wales) Act in Gwent. services within Gwent carers 2014 Providers of Adults, Market and signpost to Delivered locally Children’s, Carer the e-learning on carer services awareness

Work with Carers support services on a strategy to roll out the toolkit for practitioners undertaking carer assessments

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PRIORITY: Provide resources to enable effective and efficient learning solutions

Actions Rationale Strategic Links Partners Involved Progress (mid- Outcomes (end of year report only) year report only)

Provide fit for purpose The effectiveness of any Role and Property Services learning environments, learning provision, and Accountabilities of the and systems to aid any subsequent return Director of Social IT Services workforce planning and on investment, is more Services programme delivery e.g. likely to be positive if the Procurement Services appropriate environment  Accommodation is established Professional Bodies including rent  Technology/Software Delivered locally  Licencing/Accreditation  Equipment, Learning Library and aids etc.

PRIORITY: Health and Safety in Social Care

Actions Rationale Strategic Links Partners Involved Progress (mid- Outcomes (end of year report only) year report only)

To make available to the To ensure social care sector relevant health staff in Gwent are safe Regulatory requirements WLGA and safety training and skilled in their Environmental Health within the confines of practice, and that they Health and Safety the SCWWDP grant understand their colleagues responsibilities with SCW Promote employer regard to health and Professional bodies responsibilities for safety matters Health and Safety Delivered locally

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PRIORITY: Facilitation Grant – Core Funding

Actions Rationale Strategic Links Partners Involved Progress (mid-year Outcomes (end of report only) year report only) Fund the post of a Co-ordination of Workforce Development ABUHB, SCW, HEIW, dedicated Facilitation and relationships between key Board CIW, FE Colleges, Engagement Officer for stakeholders to encourage Careers Wales, Providers, the region, match-funded knowledge sharing, All Gwent strategic TVA, GAVO by the Regional learning and continuity partnerships Partnership budget. around national and regional priorities. Parliamentary Review of Continue good Operational support for Health and Social Care engagement and link up events, workshops and RISCA with local health board forums that link into partners, care providers, national and regional Social Care Wales, priorities. primary and secondary schools and local colleges. Delivered regionally

PRIORITY: Facilitation Grant – Registered Manager Forum

Actions Rationale Strategic Links Partners Involved Progress (mid-year Outcomes (end of report only) year report only) Plan and prepare RM A minimum of one event Gwent Workforce SCW forum events through the is required, but aim will Development Board Regional Providers year be for at least two, as well as appropriate Locality Provider forums connectivity to information learning Regional provider forum events – such as Value Based Recruitment Care Home Executive Liaison Group (CHELG) Delivered regionally

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PRIORITY: Facilitation Grant – Post to support attraction and recruitment campaign

Actions Rationale Strategic Links Partners Involved Progress (mid-year Outcomes (end of report only) year report only) Agree post and extent of Good links already in All Gwent strategic Communications leads – role, noting existing place to national partnerships local authorities and connections. Region is attraction and ABUHB recruitment campaign, Regional Partnership SCW and HEIW recruiting an with alignment of Board Employment Officer role regional launch following linking with FE national launch. Gwent Workforce providers, and funded Development Board through ICF – so Continue good partnership agreement engagement and link up to be confirmed as to with local health board how posts can be linked. partners, care providers, Social Care Wales, primary and secondary schools and local colleges.

Delivered regionally

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