Info from a to Z Service
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INFO FROM A TO Z SERVICE Dear Guests! INFO & Welcome to Alpengasthof Grüner, high above Sölden. We hope your journey was entertaining and enjoyable. The Grüner family and all the staff wish you an exciting and relaxing stay in our house. This brochure is designed as a guide to WELLNESS everything you might need – in, around and outside the house. It also explains how things work and what we can arrange ALPINE especially for you. Basically, an A–Z of useful information. Unique Grüner features, such as the Alpine Park or Alpine Spa, are available to you each day and promise all you need for an utterly relaxing break. Take the large natural PROGRAMME swimming pool right on your doorstep, for example, which provides the perfect spot for a refreshing dip. Or the extensive range of ACTIVE sports equipment, which is here for you to rent in all seasons. Enjoy your stay with us and let yourself be pampered. ÖTZTAL BEST OF A–Z | 1 INDEX FROM À la carte Tyrolean specialities and international di- Bicycles/e-bikes/ The hire of mountain bikes and e-bikes is restaurant and shes. Warm meals served from 11.30 am mountain bikes included in the price – pick up your bikes tavern until 9.00 pm. from the AlpinTreff by prior arrangement. SERVICE For more details see page 18. Alarm service Please inform reception the night before at what time they should wake you from your Cards/stamps Available at reception. INFO & dreams. Centre Shuttle The “Centre Shuttle” connects Innerwald Alpine Pass Your personal discount payment card for district with the centre of Sölden in just your winter holiday. three minutes. You can hop on right outside your front door Alpine Spa In the Alpine Spa you will find everything and be in the village before you know it! you need to make you feel great: sauna, steam room, Kneipp path, herbal bath, Hours of operation power showers, a relaxation lounge and (according to opening times of the waterbeds. Gaislachkogl lift): For more details see page 15. Summer daily 9.00 am – 6.00 pm Winter daily 8.30 am – 10.00 pm AlpinTreff The place to begin your day of activity – in summer and in winter. Everything you need Chemist Dr. Ilse Rösslhuber, phone 2670 to get going, all conveniently stored in the In the parish hall in the centre of Sölden one place. (exit F2). For more details see page 18. Church Catholic services are held regularly in the AlpinPass Your personal discount payment card for Parish Church of the Visitation. Please ask your winter holiday. reception for church service times. Baby monitor You can observe your little ones in your Cigarettes Cigarettes available in the “Wirtshaus” room over the telephone system and your tavern. mobile phone. This service is available every day in 7 of our rooms. Enquire at reception. Banks Raiffeisenbank Sölden Phone 2226 (ATM) Sparkasse Imst/ZA Sölden Phone 05010077114 (ATM) Bathrobes You will find bathrobes in your room to use for the duration of your stay. 2 | | 3 Culinary delicacies As a tasty memento from the Grüner kit- Dogs We kindly ask our guests with dogs to have to take home chen, you can take a selection of Grüner consideration for other holidaymakers, who specialities away with you. may not be as comfortable with your four- SERVICE So you can enjoy a little piece of holi- legged friend. To avoid any potential upset, day, a little piece of Grüner, at home. All dogs are not permitted in the dining room. these products are homemade either by us INFO & or come from regional suppliers or local Early departure Please understand that in the event of early farmers. departure we must still charge the full amount as per booking confirmation. These high-quality products make ideal souvenirs and are available from our Entrance The main door is closed at 10 pm. It is al- speciality market. Browse our range at your ways possible to exit from inside the house. leisure: homemade sausage, smoked sausage, After 10 pm you can open the main door dry-cured ham, various local cheeses, using your room chip card. Simply hold the homemade bread and Alpine honey. Not card against the door opener (key card) to forgetting the house schnapps or pine the left of the door. schnapps. Flowers We are happy to organise flowers for you. Daily room Our room service staff will make sure your They can be delivered to the house within cleaning room is always spotless. We kindly ask you, one day. however, to make sure clothes, shoes or toys are not left lying on the floor, as these will Glasses cleaner You are welcome to leave your glasses/goggles not be picked up. Towels on the floor will, at reception to be cleaned. We have an ultra- of course, be changed. sonic device and special liquid, which achieve perfect results in 5 minutes. Dentist Dr. Praxmarer, phone 2172 In the parish hall in the centre of Sölden Hairdresser Please ask at reception – we will gladly (exit F2). arrange an appointment for you. Doctor Dr. Wolfgang Drapela General Practitioner, phone 30399 About 50 metres after the BP petrol station, on the right. 4 | | 5 “Indulgence Board” Buffet breakfast: 7.30 – 10.00 am Newspapers We are happy to order your preferred daily Afternoon snack, newspaper for you. Please let us know by afternoon cake: 3.00 – 4.30 pm 12 pm the previous day and you will find it SERVICE Dinner: 6.00 – 8.00 pm on your breakfast table. » Welcome drink on arrival Parking Please park your vehicle in the underground INFO & » Buffet breakfast with a variety of car park or in one of the open-air parking delicious treats for an active day bays. » Cake and snacks in the afternoon » 4-course evening meal with a choice of Payment We accept cash, EC cards, Visa or Master- dishes and salad buffet card. Should you wish to depart earlier than 7.30 am, we kindly ask you to settle your In keeping with the season, you can expect account the evening before (by 9.30 pm). other surprises in and around our house. Active surprises – get involved yourself. Police Emergency 133 And passive ones, but mostly designed to be Sölden Police Station actively enjoyed. So stay curious. Phone 059133/7108 In between meals Post office The Post office is located just below the » Apples, snack bars and water available all church. You can also hand any correspon- day in the AlpinTreff dence in to reception. There is a postal ser- Alternative to the evening menu vice from Monday to Friday. » À la carte dining in the tavern: regional If you receive any newspapers, letters, emails cuisine (voucher for € 10.00) or a fax, we will place them in your room key pigeonhole at reception. Internet/Wi-Fi All our rooms have Internet connection and Wi-Fi. Ask at reception for your free access Reception The reception is manned from 8 am until code. LAN cables are also available at recep- 6 pm daily and again from 9 pm until tion (€ 5.00 deposit). 10 pm. You can call reception by dialling “9” on your room telephone. Leaving your room We kindly ask you to vacate your room In very urgent cases, you can reach us out- by 10.30 am at the latest on your day of side of these hours also on this number. departure. If your room is not already reserved on your day of departure, a late Room keys Our room keys are contactless chip cards. checkout may be possible for an additional They can also be used for access to the depot, charge. Please make sure, however, that this spa area and main entrance (after 10.00 pm). is arranged with reception beforehand. Luggage depot You are welcome to store your bags in our luggage depot. Please enquire with reception or room service. 6 | | 7 Safe Instructions on how to operate the room StartKlar If you arrive early or depart late in the day, safe can be found on the inside of your you can take advantage of our “StartKlar” wardrobe, where the safe is located. Please service with showers, changing facilities, SERVICE leave the safe open when you depart. hairdryer, cosmetic mirror, lockers and change table, and enjoy a longer holiday! A gift for your loved ones back home or a INFO & keepsake for yourself? Telephone Lift the handset and press “0” to get an Simply choose the right one. In any case, outside line, it will be confirmed by a long you will always get an original Grüner. beep. Then dial the country code followed by the Shop A selection from our shop: telephone number, leaving off the “0” of the area code. Product Size Price in € per item For example: Grüner hat 25.00 England (Manchester) 0 0044 161 Sölden jacket 60.00 Country codes: Traditional costume shirt 40.00 Germany 0049 Denmark 0045 Backpack anno 1959 55.00 France 0033 Belgium 0032 Hot-water bottle “Heart” 20.00 Italy 0039 Sweden 0046 Flask 20.00 England 0044 Holland 0031 Switzerland 0041 Reception 9 Beer glass 0.3 l 3.00 Beer glass 0,5 l 4.00 Tipping Should you wish to reward the efforts of our Water carafe 0.5 l 16.50 staff, you are welcome to leave a small tip with pine stopper and with the various departments or individual two glasses employees. Water carafe 1 l 20.00 Transfer We can arrange taxi transfers for you at Ski pass We would be happy to organise your ski reception.