sign in sign up
<<
Home , Heinz, Heinz Field, Pittsburgh Panthers, Pittsburgh Steelers

2016 FIELD & AREA MAP GAME DAY GUIDE

WE ARE COMMITTED TO CREATING A SAFE, COMFORTABLE AND ENJOYABLE EXPERIENCE FOR ALL FANS, BOTH INSIDE THE AND OUTSIDE IN THE PARKING LOTS.

IF YOU SHOULD NEED ASSISTANCE OR WISH TO REPORT INTOLERABLE BEHAVIOR, PLEASE CONTACT A HEINZ FIELD STAFF MEMBER, POLICE OFFICER, OR YOU MAY GO TO ANY GUEST SERVICES ROOM LOCATED INSIDE THE STADIUM.

OUR FAN HOTLINE AND TEXT LINE ARE ALSO AVAILABLE FOR ASSISTANCE ON GAME DAY BY SIMPLY: TEXTING: PITT33 TO 69050 OR CALLING: 412-697-7766 ALL CLEAR ON GAMEDAY SAFETY Heinz Field encourages fans to not bring any type of bags. The following styles are permitted at stadium plaza areas, stadium gates, or when approaching queue lines of fans awaiting stadium entrance: WE WANT ALL FANS ATTENDING OUR • Bags that are clear plastic, vinyl or PVC and do not exceed 12” x 6” x 12” (Official NFL team EVENTS TO ENJOY THE EXPERIENCE logo clear plastic tote bags are available through steelers.com or at nflshop.com) IN A RESPONSIBLE FASHION. WHEN • One-gallon clear plastic freezer bag ATTENDING AN EVENT YOU ARE • Small clutch bags, approximately the size of a hand, or 4.5” x 6.5” with or without a handle or strap, may be carried into the stadium along with one of the clear bag options. REQUIRED TO REFRAIN FROM THE • An exception will be made for medically necessary items after proper inspection at the gate. FOLLOWING BEHAVIORS:

Prohibited items include, but are not limited to: purses larger than a clutch bag, coolers, • BEHAVIOR THAT IS UNRULY, diaper bags, briefcases, backpacks, fanny packs, cinch bags, luggage of any kind, seat DISRUPTIVE OR ILLEGAL cushions, computer bags and camera bags or any bag larger than the permissible size. For more information visit steelers.com/allclear • INTOXICATION OR OTHER SIGNS OF ALCOHOL IMPAIRMENT THAT RESULTS IN IRRESPONSIBLE BEHAVIOR

• FOUL OR ABUSIVE LANGUAGE ATM ALCOHOL POLICY Suite, UPMC Club or Hyundai Club Lounge Tickets do not have • Goal Line Stand: Sections 108, 114, 120, 124, 130, 134, 138, OR OBSCENE GESTURES access to the North Club Lounge or PNC Champions Club. 508, 511, 513, 524, 531, 535, 538 Guests can find and access PNC Bank ATMs in the following • Guests of Heinz Field must be 21 years or older to • INTERFERENCE WITH THE PROGRESS • Guests with North Club Lounge or PNC Champions Club • Grid Iron Grill: Sections 122, 509, 524, 532 locations: purchase/consume alcoholic beverages. ARAMARK OF THE EVENT, INCLUDING THROWING • Along Avenue, parallel to Heinz Field, under reserves the right to check proof of legal drinking age. tickets do not have access to UPMC Club, Hyundai Club • Grid Iron Express Portable: Sections 116, 139, 516, 521, 528, 537 Lounges or Suites. FedEx Great Hall sign There is a maximum of two (2) beers per purchase at all • Heroes Pub: Section 128 ANY OBJECTS ONTO THE FIELD • Merchandise stands are located in the UPMC Club, Hyundai • Behind Section 105 & 115, FedEx Great Hall concession stands. For Steelers games, alcohol sales in • Hickory Bridge BBQ: Sections 129, 526 the seating bowl will be discontinued at the end of the Club, North Club and PNC Champions Club Lounges. • FAILING TO FOLLOW INSTRUCTIONS • Behind Section 121 & 127, Lower Level North • Isaly’s Portable: Section 106 JOIN FOR FREE AT WWW.STEELERSNATIONUNITE.COM third quarter. For University of games, alcohol is OF STADIUM PERSONNEL • Behind Section 214, UPMC Club (must have Club/Suite only sold in the clubs and suites. ARAMARK has the right to CONCESSIONS • Mac N’at: Ford Fan Zone ticket to access) .COM/HEINZFIELD discontinue the sale of alcohol at anytime during an event. Guests are able to use credit cards to purchase food and • Nacho Zone Portable: Sections 118, 133, 506, 512, 518, 529, 534 • VERBAL OR PHYSICAL HARASSMENT • Behind Section 237, Hyundai Club (must have Club/Suite beverage at concession stands and portables in all areas of the • North Shore Beverages: Sections 111, 115, 117, 131, 135, 505, @HEINZFIELD ticket to access) OF OPPOSING TEAM FANS CLUB LOUNGES stadium. Visa, Mastercard, Discover and are 507, 510, 514, 517, 520, 528, 530, 532, 536, 540 HEINZFIELD • Behind Section 516, Upper Level East • The PNC Champions Club is located on the 100 level. accepted. Below are the various concession stands in Heinz • Old Fashioned Soda: FedEx Great Hall (South) ticket holders and fans are responsible for VISIT HEINZFIELD.COM FOR THE • Behind Section 521, Upper Level North • The UPMC Club and Hyundai Club Lounges are located on Field. • Papa Duke’s Gyro: FedEx Great Hall, Section 134 their conduct as well as the conduct of their guests • Allegheny Fry Company: Section 106, 136 and/or persons occupying their seats. MOST UP TO DATE INFORMATION. • Behind Section 539, Upper Level West the 200 level. • Papa John’s Pizza: Ford Fan Zone • The North Club Lounge is located on the 300 Level. • Burgatory: Ford Fan Zone • Pub 33 (Specialty Beer): FedEx Great Hall Any Fan who violates these provisions will be HEINZ FIELD • 1st Down Fries: Section 525 • Guests must have a valid UPMC Club, Hyundai Club or • : Sections 110, 132 subject to ejection without refund and potential 900 ART ROONEY AVENUE • Fresh Burger Company: Section 131 Suite Ticket to enter the UPMC Club or Club West Lounges. • Quaker Steak & Lube: Section 112 loss of future ticket privileges. PITTSBURGH, PA 15212 Continued on other side SEATING CHART

UPMC FIRST AID Guests will also find approximately 20 portable merchandise • Apparel or signage displaying profane or abusive locations and 10 program stands located throughout Heinz language In the event that a Guest at Heinz Field would need medical Field and exterior areas including the Club lounges. assistance, please direct them to the nearest UPMC First Aid • Video/Movie Cameras/Tripods Room. First Aid Rooms are located in the following areas: • Professional Camera/Lenses (longer than 6”) • Behind Section 103, FedEx Great Hall RE-ENTRY POLICY • Audio Recording Equipment • Behind Section 123, Lower Level North (Main First Aid Exit and re-entry is not permitted at Heinz Field. In the case of • Banners or Signs on Poles a medical emergency, please proceed to the Guest Services Room) • Weapons Kiosk at Gate B. • Behind Section 517, Upper Level East • Selfie Sticks • Behind Section 541, Upper Level West RESTROOMS Any other item deemed dangerous and/or inappropriate. • The First Aid Room on the Club Level is located in between See the UPMC Club and Hyundai Club Lounges, closest to the Over 50 men’s and women’s restrooms are conveniently Be Clear for Gameday Safety section for further information Northeast Corner. located throughout Heinz Field. Each is equipped with baby- on bag restrictions. changing stations. An exception will be made for medically necessary items GATE ENTRANCES Family/Special needs restrooms are located in the following after proper inspection; however, all items that do not pass All Guests may enter Heinz Field through: areas to accommodate guests: security must be returned to vehicles. • Peoples Gate A – South End under Video Board • Behind Section 105, FedEx Great Hall Guests are asked to arrive early to eliminate lines at • Behind Section 124, Lower Level North • Gate B – Northeast Corner security checks. Heinz Field is NOT responsible for items • Gate C – Northwest Corner • Behind Section 141, Lower Level West left at gates. • FedEx Great Hall Center – NO BAGS OR PURSES • Behind Section 205, UPMC Club (must have valid Club/ Suite Ticket) • FedEx Great Hall South – NO BAGS OR PURSES SMOKING • Behind Section 240, Club West (must have valid Club/ Suite • Southwest Rotunda – NO BAGS OR PURSES Smoking is prohibited at Heinz Field. This includes all vapor Ticket) • Gate 5 – NO BAGS OR PURSES and electronic cigarettes. • Behind Section 505, Upper Level East • All Gates open two (2) hours prior to kick-off. • Behind Section 522, Upper Level North • One turnstile at each main gate is open until halftime. SUITES • Behind Section 529, Upper Level West • Guest arriving after halftime should enter through Gate B, Heinz Field has 134 Luxury Suites that can be accessed • Behind Section NC-012 & NC 004, North Club (must have which is open the entire game. from the Champions Club, 300 and 400 levels. Guests must valid North Club Lounge Ticket) have a valid Suite Ticket to access those levels and the Family Rooms are located in the following areas to Luxury Suite. GUEST SERVICES accommodate families with young children, disabled guests Guest Services assists guests before, during and after each and nursing mothers: 105, 124, 141, 205, 240, 505, 522, 529, TAXI SERVICES event at Heinz Field, including lost guests, emergency paging, NC-4 and NC-12. lost and found, stadium information, car trouble, closed Yellow Cab - (412) 321-8100 captioning mobile devices, hearing impaired amplifiers and SECURITY GUIDELINES Classy Cab - (412) 322-5080 comments. If guests need assistance on non-game days, Guests at Heinz Field are asked to cooperate with security please contact (412) 697-7150, press 4. TICKET INFORMATION personnel to ensure the safety of all patrons. In addition, fans Guest Services Rooms are located behind sections 104, 123, that wear or bring heavy clothing, jackets, or blankets may Steelers Ticket Office: 504 and 528. Guest Services Kiosks are located at the three be asked to open such items for inspection and hand metal • Located at Gate B, in the Northeast corner of Heinz Field (3) main gates: Peoples Gate A, Gate B, and Gate C detection searches. The following items are not permitted: • Open Monday–Friday: 9:00 a.m. – 5:00 p.m. • Bags; Only one-gallon clear plastic freezer bags and bags • Open Saturday prior to home games: 9:00 a.m. –12 LOST AND FOUND that are clear plastic, vinyl or PVC and do not exceed 12” x noon (subject to change) 6” x 12” During events, lost and found items left in the seating bowl University of Ticket Office: East • Purses; Only small clutch purse; approximately size of hand will be brought to the Main Guest Services Room behind Rotunda (Heinz Field Event Day ONLY) or 4.5” x 6.5” Section 104 in the FedEx Great Hall. • Backpacks WHEELCHAIR ASSISTANCE Guests inquiring about lost items at previous games should • Diaper Bags call (412) 697-7135 for information. Items lost at prior games • Wheelchair Assistance is available at all three (3) main • Fanny Packs are held in storage for 30 days and then either disposed of or gates and Guest Services Rooms. donated to an appropriate charitable organization. • Cinch Bags • ADA Platforms can be accessed from anywhere in Heinz • Luggage of any kind Field. MERCHANDISE • Seat Cushions • Luxury Suites and Club Lounges can accommodate wheelchair accessible seating. Both and Panthers • Computer Bags & Camera Bags merchandise can be purchased at the six (6) Pittsburgh • Coolers (hard/soft sided) • If a Guest needs disabled seating the day of the event, please direct them to the nearest Guest Services Room Sideline Stores located throughout Heinz field: • Thermoses or Kiosk. • Behind Section 115, FedEx Great Hall • Cans/Bottles/Flasks • Behind Sections 118 & 127, Lower Level North • If a Guest has questions regarding disabled seating, • Noise Makers please contact the Steelers Ticket Office at (412) 323- • Behind Section 141, Lower Level West • Alcoholic Beverages 1200, The University of Pittsburgh Ticket Office at (412) • Behind Section 506, Upper Level East • Laser Pointers 648-PITT or Heinz Field Guest Services at (412) 697-7150, • Behind Section 530, Upper Level West • Strollers press 4.