Annual Report 2010 About This Report “Making Roads Work” Roads are a unique community asset that we all rely on for our day-to-day activities whether it’s for getting to work, school or the supermarket or as a way of delivering is the message that we goods and services throughout the community. This community asset represents almost 30% of the State’s asset base and whilst Main Roads only manages around have adopted for this 12% of the total road network in Western Australia, it carries more than 60% of all Annual Report as we traffic and goods. This represents an important responsibility as we work to ensure that we manage review our performance and operate the road network to meet the needs of all of our users. Last year saw and achievements the adoption of the G3 Global Reporting Initiative (GRI) as we benchmarked our organisation against best practice in sustainability. This year we have challenged during 2009-10. ourselves to improve our rating from “C” to “B” using the GRI Framework. This report also marks the welcome inclusion of the Office of Road Safety into Main Roads, strengthening the State’s capability and commitment to reducing deaths and serious injury on the road network. The inclusion of the Office of Road Safety is marked by the creation of a new Program that recognises the distinct and independent role that it has within Main Roads. Specific information on the activities of the Office of Road Safety is included within the Road Safety section of this report. In determining how successful we have been in making roads work, we will be reporting our achievements and performance against the following business outcomes; providing a safe road environment, reliable and efficient movement of people and goods, improved community access and roadside amenity, a well maintained road network and facilitating economic and regional development. Tell us how These outcomes are achieved through seven programs that represent the services we are going that we deliver to the community. This report also includes audited effectiveness and efficiency measures for each Program to assist in determining the level of performance achieved. Demonstration of our strong commitment to our people and We are interested in your feedback on our Annual their safety, along with initiatives undertaken throughout the year are also reported Report and invite your queries on. Further information on these can be found in the People Making Roads, and on any aspect of the activities Working with the Community section. undertaken by Main Roads. Corporate Governance is an important element of every organisation. The As only limited printed copies of achievements that have been made in reviewing and strengthening our capacity Annual Reports are produced in this area is fully explored in the Corporate Governance section. In keeping with electronic copies of this and the aim of achieving excellence in everything we do, we have benchmarked our previous years reports are Governance practices against a checklist based on the Australian Stock Exchange available from our web site (ASX) Corporate Governance principles. This assessment enables us to identify in the publications section opportunities for improvement in our accountability to the Government and To provide your comments or community of Western Australia. ask a question, contact us by: Main Roads received a number of awards and recognition for its 2009 Annual Report including a Silver Excellence Award from the Australasian Reporting Awards and won Phone: call 138 138 any time of Annual Report of the Year in the Western Australian Institute of Public Administration the day or night, 365 days a year Australia WS Lonnie Awards for public sector reporting. Web: www.mainroads.wa.gov.au This report builds on those successes and incorporates feedback received from the and click on Contact Us judging process as we seek to deliver a full account of our performance and activities in making roads work. Mail: Write to us at Main Roads Western Australia PO Box 6202 East WA 6892

Visit: Call into any of our offices located throughout the State, details can be found at the back of this report. S ection one Table of Contents SECTION ONE: Main Roads at a glance Who We Are 6 Where We Are 7 director General’s Foreword 8 Managing Director’s Review 9 chief Finance Officer’s Review 12

SECTION TWO: Achievements delivering Government Goals 18 Road Safety 19 office of Road Safety 25 Road Efficiency 31 state Development 37 Maintenance 43 community Access 47 Statement of Road Management 50 Compliance SECTION THREE: Working with the community To the Honourable Simon O’Brien MLC, sustainability 58

Minister for Transport Main Roads and the Community 69

In accordance with Section 63 of the Financial Management SECTION FOUR: People making roads Act 2006, I hereby submit for your information and presentation to investing in our Workforce 78 Parliament the Annual Report of safety First 86 the Commissioner of Main Roads for the year ended 30 June 2010. The Annual Report has been SECTION FIVE: Governance and finances prepared in accordance with the provisions of the Financial corporate Governance 94 Management Act 2006. our Leadership Team 96

Performance Measures and Financials 110 appendices 165 Menno Henneveld index 185 Managing Director of Main Roads Glossary 187

Reece Waldock Director General­ – Transport

31 August 2010

Main Roads Western Australia | 3 To provide safe and efficient road access that will enhance community lifestyles and ensure economic prosperity

The Northbridge Tunnel S ection one Section one Main roads at a Glance

This section provides an overview of who we are as an organisation, what we do, our purpose, vision, values, and strategic direction and highlights from the past 12 months.

6 Who We Are An overview of our organisation, vision, purpose, values and strategic direction 7 Where We Are A glance at the vast geographical road network Main Roads manages 8 Director General’s Foreword Message from Reece Waldock, the Director General – Transport 9 Managing Director’s Review Menno Henneveld discussing the challenges, achievements and operational outcomes of the year 12 Chief Finance Officer’s Review Peter Woronzow reviews the 2009-10 financial highlights, performance measures and our future outlook for the year ahead

Great Northern Highway, Kimberley Main roads at a Glance Who We Are By making decisions for Western Australia has one of the most geographically distributed road networks in the world which Main Roads, as the State road authority, is entrusted with managing tomorrow, not just today, and providing access to all road users across the State. we will be well positioned Managing a $38 billion State road network of over 18 000 kilometres, we work to provide the best closely with our portfolio colleagues and Local Government to plan, build and maintain an integrated and efficient world-class road transport network that supports opportunities for current the needs of all road users across the State. and future generations. Purpose To provide safe and efficient road access that will enhance community lifestyles and ensure economic prosperity.

Vision To be recognised for excellence in customer service and world-class road access.

Stakeholders Main Roads considers that every person who lives or does business in Western Australia is a customer. A wide range of groups are consulted within the course of carrying out our business, including community, business and Government stakeholders and representatives. For a more detailed description of Main Roads’ key customers refer to the section on Main Roads and the Community on page 69.

Strategic Direction Main Roads strives to achieve excellence through inspiring leadership and strong collaborative relationships. There are five strategic areas of focus that will assist in achieving this: • Providing the right roads for Western Australia • Making roads work for the community • Creating our workforce of the future • Facilitating leadership • Enhancing our relationships.

Values Our values form the foundation upon which Main Roads is built. They represent our culture, guide our behaviours and influence the decision making process and relationships with each other, our customers and partners. Our values are:

• Roads Matter: taking pride in managing the road network for the benefit of the community • Embracing Challenge: anticipating and taking up challenges • Excellence in Customer Service: understanding and providing what is important to our customers • Working Together: enhancing relationships and teamwork • Professionalism: providing high levels of expertise and experience in delivering our services • Family: respecting and supporting our customers, the community and each other.

Main Roads Western Australia | 6 Main roads at a Glance S ection one Where We Are

We operate from ten centres located throughout the State:

KIMBERLY REGION Area Covered: 424,000km2 Population: 34,000 State Roads: 2,386km

PILBARA REGION Area Covered: 510,000km2 Population: 46,000 State Roads: 846km

MID-WEST REGION Area Covered: 285,000km2 Population: 52,000 State Roads: 2,246km

GASCOYNE REGION Area Covered: 134,000km2 Population: 10,000 State Roads: 1,561km

GOLDFIELDS ESPERANCE REGION Area Covered: 953,000km2 Population: 55,000 State Roads: 1,736km

WHEATBELT NORTH REGION Area Covered: 100,000km2 Population: 49,000 State Roads: 1,904km

METROPOLITAN REGION Area Covered: 5,000km2 Population: 1,583,000 State Roads: 2145km

WHEATBELT SOUTH REGION Area Covered: 57,000km2 Population: 23,000 State Roads: 2,736km

SOUTH WEST REGION Area Covered: 29,000km2 Population: 233,000 State Roads: 1,554km

GREAT SOUTHERN REGION Area Covered: 49,000km2 Population: 59,000 State Roads: 995km

Main Roads Western Australia | 7 Main roads at a Glance Director General’s Foreword Our State faces massive I was appointed by the Minister for Transport in April 2010 to the new role of Director General – Transport. This newly-created role oversees the Transport portfolio, challenges in the area which consists of the Department of Transport, along with the Public Transport of transport. Over the Authority and Main Roads Western Australia. The appointment heralded a new direction for transport in Western Australia. The past decade passenger State Government created this new transport portfolio to enhance the coordination of transport has grown at the State’s transport system and harness the synergies of the three portfolio partners. Our State faces massive challenges in the area of transport. Over the past decade almost three times the passenger transport has grown at almost three times the rate of the population and rate of the population the amount of freight being moved is expected to double by 2030. This level of growth places enormous pressure on the State Government to provide and the amount of freight more freight and passenger linkages while being mindful of the potential downsides being moved is expected of urban congestion and pollution. My response is to develop an integrated, efficient and sustainable transport system to double by 2030. that is strategically driven by the Department of Transport. I am confident that in the months and years ahead that Transport, along with the Public Transport Authority and Main Roads, will address these challenges. I will also ensure that transport issues are high on the State Government’s agenda and that we have strong support and investment from the private sector. There are many challenges facing transport planning, policy and infrastructure provision over the coming years. I am confident that with the support of Main Roads employees and the other two transport portfolio partners we can provide the Western Australian community with a modern, efficient and integrated transport system.

Reece Waldock DIRECTOR GENERAL – TRANSPORT

Main Roads Western Australia | 8 Main roads at a Glance S ection one Managing Director’s Review The incredible storms in The past 12 months has seen several significant changes for Main Roads, which included welcoming Iain Cameron and his team as the Office of Road Safety came the Metropolitan area in under our administrative responsibility as of July 2009. Whilst the Office of Road Safety remains an independent body reporting to the Minister for Road Safety and March demonstrated how the Road Safety Council, our shared goal of reducing the incidence of death and potentially vulnerable we serious injury on our roads is greatly strengthened through this arrangement. The excellent work done by the team from the Office of Road Safety has been highlighted all are to the impact of this year in our Annual Report in the Road Safety section. extreme weather. The other major change for Main Roads this year was the decision by the State Government to implement new arrangements within the Transport Portfolio. Reece Waldock was appointed Director General-Transport overseeing the Department of Transport, Main Roads and the Public Transport Authority. These new arrangements have been created to achieve greater integration within the Transport Portfolio with a focus on future transport planning and investment needs. Main Roads remains an independent Statutory Authority; however, through the new Transport Portfolio Governance Council, senior executives in each of the Portfolio agencies will ensure a better transport system for Western Australia. The incredible storms in the metropolitan area in March, causing more than $1 billion worth of damage, demonstrated how potentially vulnerable we all are to the impact of extreme weather. At the height of the storm we had more than 250 intersections across the network that were without traffic lights, severe flooding on many roads and considerable traffic chaos as commuters made their way home during the peak of the storm. Our Customer Contact Centre received more than 450 calls in the first hours of the storm and we had more than 10 000 visits on our website to get up-to-date traffic information. Within 24 hours the majority of the road network was operating normally. Main Roads worked as part of a coordinated team with State Emergency Services, Police, Local Government and utility providers to achieve this. The efforts of our people from the Traffic Operations Centre, Customer Contact Centre, Public Affairs, Incident Management Teams and our Term Contractors was of the highest order as they prioritised and coordinated repairs, and liaised with the media to keep the community informed. Whilst this was a very public event that attracted a great deal of media interest throughout the State it is worth reflecting that every year our people are faced with similar extreme events ranging from bushfires through to road crashes and cyclones. They work tirelessly to protect human life, the State’s road assets, and return services back to normal as quickly as possible. Whilst the magnitude of the March storms highlights this work I would like to thank all of our people across the entire State who are involved in incident management and do their best to make our roads work as safely and efficiently as possible all the time. To me it demonstrates, more than ever, that we truly do live our Values as an integral part of making our roads work. Achievements This year we achieved close to full expenditure of our Total Cost of Services delivering more than $1.3 billion of services to the Community of Western Australia. The value of the assets we manage on behalf of the people of Western Australia totals $38 billion. Specific project milestones achieved over the past 12 months include: • The opening of the $705 million extension of the and the new (previously referred to as the New Perth Bunbury Highway), delivered three months ahead of schedule and on budget. This is a fantastic achievement that brought together private industry and Main Roads teams working through the Southern Gateway Alliance.

Main Roads Western Australia | 9 Main roads at a Glance

• The South West Alliance established by the Office of Road Safety involves more than 10 000 employees from seven major corporations working at the grassroots level to develop community-based solutions to road safety. • The $45 million Bunbury Port Access Road was officially opened to traffic in February. This is Stage 1 of an overall improvement plan to enhance the productivity and efficiency of the Port and improve road safety in this area. • Excellent progress has been made on the $155 million Mandurah Entrance Road Project due to be opened in October this year. The Southern Gateway Alliance’s commitment to sustainability is setting the benchmark for all new projects. • The completion of the $52 million Geraldton Southern Transport Corridor Stage 2 project on budget and two months ahead of schedule using Opening of the $705 innovative solutions is a testament to the culture that we are seeking to foster million extension of the within the road industry. Kwinana Freeway and the • Restoration work on the iconic heritage listed Horseshoe Bridge has not new Forrest Highway ahead only preserved one of the State’s oldest bridges, but also achieved improved safety for pedestrians and motorists whilst using innovative techniques that of schedule minimise ongoing maintenance needs. • Our new Integrated Service Arrangements, to replace our existing term network contracts, have progressed well throughout the year and generated a great deal of interest from the road industry. The new arrangements are on track to be implemented throughout next year following the first tranche of interim arrangements being put in place just prior to the end of this financial year. • Significant work continues on schedule for Stage 2 of the $110 million Lancelin to Cervantes section of due to be opened in December 2010. These are just a few of the highlights but much more was delivered throughout the year and I would encourage you to review the Achievements Section to get Completion of Geraldton a full picture of the breadth and diversity of the projects and benefits we have achieved. Southern Transport corridor two months ahead of Working with the Community schedule Last year saw the introduction of the Global Reporting Initiative as a benchmark to determine how we were monitoring our drive towards sustainability. Work is continuing on the development of a Carbon Strategy for our business as part of benchmarking and identifying initiatives that will lead to a reduction in our carbon footprint. We have retained our ISO 14001 Environmental Management System certification and continue to strengthen integration between all of our Management Systems. We continue to lead the way by being part of an Australian first electric vehicle trial being conducted by The University of Western Australia. The trial will give us a better understanding of driver behaviour and road network needs as we look to the future to ensure that our services extend to supporting alternative fuels. The opening of our new Regional Office in Albany continues our commitment to energy conservation and carbon reduction by incorporating unique sustainability features into the building’s design and construction. Restoration works Once again we have achieved outstanding results in our Community Perception completed to preserve the Survey with our customers indicating more than 96% overall satisfaction with heritage listed Main Roads. Our Customer Contact Centre continues to play an important Horseshoe Bridge frontline roll and handled more than 181 000 calls and 14 000 email enquiries in the past 12 months. This has been further complemented with the introduction of our Twitter Service which has been a great success. By linking to Transperth we are encouraging road users to combine journeys, helping to reduce congestion and promoting the benefits of public transport.

Main Roads Western Australia | 10 Main roads at a Glance S ection one

In the areas of community engagement the work being done with the community as part of the South Metro Connect Project is being received positively as we work together to find design solutions to some very complex environmental and social issues. People Making Roads All of the areas that I have highlighted above and indeed everything that you will read about in our Annual Report could not be achieved without the people who are behind making our roads work. We have some 1 000 people working across the State and corporately our focus continues to be on providing each of them with the development and support they need to achieve fulfilling and rewarding careers whilst providing an important service to the community. We continue to build our technical capability, recognising the knowledge risk we 96% Community and face as our workforce profile continues to age. We have introduced new programs Stakeholder Satisfaction in the areas of materials engineering, road construction and maintenance, asset management and project management. Over the past six months we have placed a greater focus on addressing our lack of women in management and leadership positions and are working hard to address this gap. We are looking carefully at the reasons for the regrettable turnaround in our lost time injury performance and are seeking new ways of recapturing our good performance from the past few years. Our corporate systems remain very strong but we acknowledge that we have more to do at the grassroots level as we continue to emphasise our philosophy of Think Safe, Work Safe, Home Safe which underpins the emphasis we place on behavioural safety at work and at home. Looking Ahead As always, the next 12 months will see us facing many new opportunities and challenges. Some of these highlights are: • Delivery of $516 million of capital works including an additional $32 million in $45 Million Bunbury Port Safer Road Projects, further works on Dampier Highway, completion of the work Access Road opened to on and commencement of works on . Traffic in February 2010 • We will complete works on the Mandurah Entrance Road and Lancelin-Cervantes Stage 2 Project and have in place all of our new Integrated Service Arrangements providing delivery of maintenance services across the State. • Supporting the management of traffic for the largest gathering of Heads of Government and State as Perth prepares to host the 2011 Commonwealth Heads of Government meeting in October 2011. • We will be benchmarking our progress against the Australian Business Excellence Framework and the International Customer Service Standard seeking to identify new opportunities to improve our drive for excellence across everything that we do. • Our commitment to knowledge-transfer will continue as we develop and build competency based programs to share, capture and enhance our existing skills Launched our new Twitter and capabilities. Service, by linking As always I extend my thanks to everyone in Main Roads for their continued support to Transperth we are and commitment throughout last year. encouraging road users to combine journeys 

Menno Henneveld MANAGING DIRECTOR

Main Roads Western Australia | 11 Main roads at a Glance Chief Finance Officer’s Review During the year we This year we achieved close to full expenditure of our Total Cost of Services budget delivering $1.3 billion of services to the community of Western Australia. During the delivered more than year the value of our assets decreased slightly to $38 billion largely attributed to a fall in the value of land under roads. This fall is consistent with general reduction $1.3 billion services in property values following the impacts of the Global Financial Crisis. However, across our seven this considerable sum continues to represent more than 30% of the State’s total asset base and means that we are responsible for the management of an important outcome based community asset. programs. Total funding received during the year amounted to $1.5 billion with the State providing $934 million from vehicle licensing fees and other sources. The Australian Government provided $235 million including $69 million relating to the important economic stimulus package Nation Building Program. During the year we delivered more than $1.3 billion in services across our seven outcome based programs. These figures include projects delivered in the last 12 months ranging from hundreds of millions of dollars through to several thousand dollars, with more than $604 million spent on new capital works and a further $250 million spent on maintaining the road network (excluding depreciation). We currently have in the order of 168 contracts running valued at more than $2.5 billion, slightly higher than the same time last year. Throughout the year we only received three contract grievances lodged by tenderers, none of which had a significant impact on our procurement process or required any change to our practices. Careful management of our loan portfolio has seen a total of $5 million loan repayments made during the last year resulting in a reduction of the interest cost on borrowings by $700 000 to $1.8 million. Main Roads loan liability has been reduced to $31 million representing a further 15% decrease from the previous financial year. Local Government

Just under $113 million was provided to Local Government as grants and subsidies including the transfer of $300 000 of road infrastructure assets under proclamation. In turn we accepted responsibility for $267 million of road infrastructure assets transferred across to form part of the State road network. Work is continuing on the development of a new State Road Funds to Local Government Agreement with the current arrangements due to expire in July 2011. A process for negotiating the terms of the new Agreement has been reached with the Western Australian Local Government Association (WALGA) and preliminary discussion have commenced. Highlighting the importance of this process the President of WALGA and the Managing Director of Main Roads have accepted the role as lead negotiators. Shared Services

The transition to the Department of Treasury and Finances Office of Shared Services continues to proceed well. We have developed strong relationships between the two organisations as we continue to iron out a range of small issues and identify improvement opportunities aimed at enhancing the overall level of service received. Within Main Roads the rewriting and deployment of our own revised procedures has been largely completed. It was pleasing to see that early in the year the timeliness of payments to suppliers through Shared Services has returned to almost the same level we achieved prior to roll in. This represents almost 85% of our payments of more than 18 000 vouchers worth more than $1.1 billion being paid within 30 days. Our focus continues to be on identifying improvements to our internal Project Information systems that feed off the Shared Services data. There are several more major system enhancements to be completed before we move into a phase of ongoing improvement and maintenance.

Main Roads Western Australia | 12 Main roads at a Glance S ection one Office of Road Safety

All of the financial, governance and management procedures covering the new arrangements between ourselves and the Office of Road Safety have been completed and are in place including the adoption and use of our Electronic Document Management System and Shared Services arrangements. We have worked closely with the Office of Road Safety to review its outcome based performance measures as part of ensuring consistency of approach and appropriateness for the whole of Main Roads. The result was the introduction of three new efficiency and effectiveness $1.3 billion of services performance measures that will assist not only our Corporate Executive but also Parliament and the Community determine the success of the initiatives delivered by delivered to the Community the Office of Road Safety. of Western Australia CEIID and Gateway Reviews

Main Roads continues to strongly support the Governments Centre for Excellence in Innovation and Infrastructure Delivery (CEIID) through the CEO Group, my own involvement in the Steering Group and by a number of staff throughout the organisation contributing or leading individual project initiatives. In particular we have been leading an initiative to harmonise the practice amongst Government agencies in relation to acceptance of Surety Bonds in the form of acceptance of either insurance bonds or bank guarantees. An agreed outcome in this area is just one example of the CEIID group driving towards achieving good practice and standardisation for suppliers. In the area of alliance or relationship contracting Main Roads, drawing on its strong experience in achieving value for money outcomes from this form of delivery, has been working closely with the Department of Treasury and Finance in developing a new Policy for alliancing arrangements. We continue to strongly support the Gateway Process whereby our projects are submitted to external independent review. During the 12 months we have submitted $604 million of 4 projects valued at almost $1 billion for review. The findings and recommendations continue to aid us in delivering the best possible project outcome whilst Capital works delivered strengthening and improving our own internal core processes. Looking Ahead

As we turn our attention to the next 12 months there are a range of initiatives that we will be focussing on including: • Finalising the State Road Funds to Local Government Agreement • Bedding down the new Integrated Service Arrangements within our processes and systems • Deployment and integration of Enterprise Project Management and Shared Services systems as we seek to strengthen our project management information and reporting. In closing I would like to thank everyone in Main Roads for their continued support and commitment to responsible, accountable and transparent financial management $250 million spent on in providing services to the people of Western Australia. maintaining the road network

Peter Woronzow EXECUTIVE DIRECTOR FINANCE AND COMMERCIAL SERVICES

Main Roads Western Australia | 13 Main roads at a Glance Our Scorecard Key Performance Indicators (KPIs) are an integral part of tracking performance in areas that have been identified as critical to our business. The KPIs are monitored through monthly, quarterly and annual reporting and the results are used to drive improvements. One change has occurred since the last reporting period, which is the inclusion of measures associated with the Office of Road Safety (ORS) following their transfer to Main Roads in July 2009. In depth description of the results, and accompanying graphs and tables can be found at the corresponding page reference for each indicator. For all targets that have not been met, an explanation has been provided as part of the summary of Desired results not achieved - taking action. key indicators located on page 112. A common theme under each of the programs Satisfactory result - progress monitored. has been the percentage of contracts completed on time. Our targets were not We are achieving our goals. achieved in this area for various reasons including changes in the scope of works, weather, and relocation of utilities. A full explanation of each can be found at the Target corresponding page references.

Summary of Government Goals and Main Roads Programs, Key Performance Indicators and Outcomes

Government Goal: Outcomes Based Service Delivery Level of Achievement Result Ref

Road Safety

% Community satisfaction of road safety 96% 116

Black spot location indicator 11.01 116

% of contracts completed on time 59% 117

% of contracts completed on budget 95% 117

Office of Road Safety

% Effectiveness of road safety awareness campaigns 100% 118

% of projects completed on time 78% 118

% of projects completed on budget 82% 118

Road Efficiency and Road System Management

% Community satisfaction 97% 119

B-Double 27.5 m 98.6% 120

98.2% Road network permitted for use by Double-RT 27.5 m 120 heavy vehicles Double-RT 36.5 m 79.4% 120

Triple-RT 53.5 m 43.7% 120 89.1% Roads 120 Network configuration (% of travel that occurs on roads meeting Main Roads’ Strength 94.7% 120 AMP Investigatory Criteria) Bridges Width 94.2% 120

% of contracts completed on time 44% 120

% of contracts completed on budget 89% 121

Average cost of network management per million vehicle km travelled $3,474 121

Main Roads Western Australia | 14 Main roads at a Glance S ection one

Government Goal: State Building - Major Projects Level of Achievement Result Ref

state development

Return on construction expenditure (as an average) 2.02 122

% of contracts completed on time 40% 122

% of contracts completed on budget 100% 122

Government Goal: stronger focus on the regions Level of Achievement Result Ref

maintenance

% Smooth travel exposure 97.5% 123

% Community satisfaction with road maintenance 93% 123

Preventative maintenance indicator (compares the age of the 75.8% 124 seal to the target age for that seal type) Traffic Signals 99.06% 124 % availability of traffic signals, road Road Lighting 99.40% 124 lighting and emergency phones Emergency Telephones 99.99% 124

Average cost of network maintenance per lane kilometre $6,184 124 of road network $

Government Goal: Social and environmental responsibility Level of Achievement Result Ref

community access

% of the year that 100% of the Main Roads State Network is available 95% 125

% Community satisfaction with cycleways and pedestrian facilities 90% 126

% of amenities meeting the mandatory facilities criteria in Main Roads’ 31% 126 Roadside Stopping Places Policy

% of contracts completed on time 86% 126

% of contracts completed on budget 71% 126

Main Roads Western Australia | 15 Delivering outcome based services throughout Western Australia on behalf of the Government for the benefit of the entire community

Great Northern Highway, Kimberley S ection t w o Pa g e Section two 2 Achievements

This section identifies how we are making roads work by delivering safe and efficient road access that will enhance community lifestyles and ensure economic prosperity.

18 Delivering Government Goals Main Roads achieves the delivery of the Government’s goals through a Program Management approach. There are seven Programs that drive outcome based decision making to achieve agreed business outcomes Our Programs 19 Road Safety 25 Office of Road Safety 31 Road Efficiency 37 State Development 43 Maintenance 47 Community Access

50 Road Management

Construction works at the intersection of Alexander Drive and Reid Highway Achievements Delivering Government Goals Government Direction

The Western Australian Government has identified four goals that Main Roads must achieve in making roads work. Main Roads achieves the delivery of the Government’s goals through a Program Management approach. There are seven Programs that drive outcome based decision making to achieve agreed business outcomes. The following shows the alignment of our Programs to each of the Government goals.

Government Goals Main Roads Outcomes Main Roads Program Ref.

Road Safety 19 A safe road environment

Office of Road Safety 25 Outcomes Based Service Delivery

Reliable and efficient movement of Road Management 50 people and goods Road Efficiency 31 Facilitate economic and regional State Building – Major Projects development State Development 37

Stronger Focus on the Regions A well maintained road network Maintenance 43 Social and Environmental Improved community access and Responsibility roadside amenity Community Access 47

Further information on achievements and progress in each of Main Roads programs is contained throughout this report.

Official opening of Road and Bridges upgrade, Great Northern Highway Kimberley project

Main Roads Western Australia | 18 Section two 96% 11.01% 59% 95% Ref 117 117 116 116 WA Hospitalisations 2765 2786 2884 2548 $ million 160 180 Achieving our desired goals Result WA Road Fatalities 201 236 209 194 120 140 95% 59% 96% 2010 11.01 Year 2006 2007 2008 2009 Actual 100

On track to achieve our goals 80 60 40 90% 90% 92% 2010 12.50 Target 20 0 Improvements needed to achieve our goals Main Roads Western Australia | 19 Expenditure graph 2010 2009 2008 2007 Outcome sought the lowest in road fatality rate to reduce the State’s This program seeks to and reducing road factors contributing to road trauma Australia, minimising rate. the serious crash injury Program at a Glance Road Safety Road Environment a Safe Road Providing

21% State Development

40% % y Maintenance 12 Road Safet y Office of Road Safety 2% Road Management 7% Community Access 3% % 15 Road Efficienc Key Indicators % of contracts completed on budget % of contracts completed on time Black Spot location indicator % Community satisfaction of road safety Road Fatalities and Hospitalisations in Western Australia Road Fatalities and Hospitalisations in Western Road fatalities and hospitalisations are some of the most significant indicators of road are one of several agencies that are working together Australia. We safety in Western roads. This figure In 2005, 163 people died on the State’s to improve road safety. has climbed to more than 200 in the past three years, however we recorded our lowest number of road deaths since 2006 with 194 fatalities in 2009. Whilst this is an improvement Police and Road Safety Minister Rob Johnson said at the time that but the figure was still “It was encouraging that the road toll had decreased last year, to unacceptable. While less people have been killed on our roads last year compared roads is one too many.” the previous four years, even one death on the State’s Percentage of Total Budget Percentage of Total Achievements Achievements

Introduction The Road Safety program results in infrastructure that will provide a safe environment for all road users. It includes all State and National Black Spot projects and other projects aimed at improving the road network that have safety as the main driver. This includes works such as intersection improvements overtaking lanes, rail crossings and bridge safety improvements. Some of the key projects delivered through the program are shown here.

Total 2009-10 Cost Cost Completion Key Projects ($ million) ($ million) Date Description

Gascoyne

Ashburton River, Mindaroo 0.7 0.7 January 2010 Bridge repair and corrosion protection

Goldfields-esperance Coolgardie Esperance Highway 1.1 1.1 October 2009 Intersection safety improvements /Logan Road

Coolgardie Esperance Highway /Circle Valley Road 1.2 1.2 October 2009 Intersection safety improvements Coolgardie Esperance Highway Widening of 1.72 km section and construction /Six Mile Hill 1.5 1.5 April 2010 of passing lane

Great Southern Northam–Cranbrook Road (Katanning and Broomehill 1.5 1.5 December 2009 Widening and seal shoulders /Tambellup) –Denmark Mt Barker Road to Hay River Bridge, 7.2 3.8 March 2011 Reconstruction and passing lane Stage 4 Muirs Highway–Denmark Mt Barker Road to Hay River Bridge, 0.3 0.3 April 2010 Reconstruction and passing lane Stage 4

Kimberley

Great Northern Highway (Forrest Installation of pedestrian path and fencing, 0.9 0.8 April 2010 Road intersection) upgrade of lighting

Allocation to undertake various safety State Black Spot Program - 1.2 Various* impovements

metropolitan Construction of 2.6 km four lane dual Reid Highway (West Swan Road to 92.0 52.5 June 2010 carriageway including a bridge over the Swan Great Northern Highway) River

Various locations in Replacement of existing traffic signal lanterns 5.0 4.9 June 2011 Metropolitan area with LED lanterns

Allocation to undertake various safety State Black Spot Program - 5.6 Various* improvements

Main Roads Western Australia | 20 Section two

Allocation to undertake various safety improvements Construction of a passing lane Widening of seal to two lanes at various locations Realignment of substandard curves, widening and seal to 8 m Widening to 9 m seal Widening, sealing of shoulder, installation of installation Widening, sealing of shoulder, white line marking and upgrading unsealed road to sealed road Widening to 10 m seal, construction of passing lane Construction of two overtaking lanes and widening of existing pavement Realignment of geometry, curve and seal Realignment of geometry, Widening of intersection and installation of Widening of intersection right turn pocket Description Date Various Various* April 2010 April 2010 June 2010 Completion Completion March 2010 March 2010 January 2010 February 2010 November 2009 1.6 1.0 3.0 2.1 2.3 4.9 1.0 0.7 1.5 0.8 Cost 2009-10 ($ million) Main Roads Western Australia | 21 *Please note the amount shown for each Black Spot program includes various projects within that Region that have separate completion dates. For further details please visit our website. - 1.7 1.0 3.0 2.5 5.2 1.1 0.7 1.5 0.8 Cost Total Total ($ million) t north t south l wheatbe l wheatbe Narrogin–Kondinin Road Mills to , Aldersyde State Black Spot Program South West Cowaramup–Burnside Waterloo Highway, South West Highway Stage 1, South West Greenbushes North Great Northern Highway (Mt Magnet Road intersection) Mid West Various locations along Marble Bar locations Various Road (from Shaw River to north of Jigalong turn–off) Marble Bar Road Pilbara Key Projects Achievements Achievements

Black Spot Programs This year a total of 169 projects were funded by the State Black Spot Program, with 28 projects on State roads and 141 projects on Local roads representing an investment of $20 million. All of these projects target known crash locations or those with a high risk of crashes. In addition 34 projects were funded this year from the Federal Black Spot Program representing an investment of $6.7 million. The Federal Government has also provided additional funds of $6.8 million as part of the Economic Stimulus Package. This stimulus package has resulted in an additional 8 rural and 6 metropolitan projects being funded. Recognition Railway Crossing Upgrade Program Institute of Public Works We are responsible for all railway crossings on State and Local roads in Western Engineering Australia. Australia. This year the Federal Government provided $9.4 million as part of the National Boom Gates for Level Crossings Program in addition to the State’s ongoing • Innovative Practice in Traffic upgrade program of $4.7 million. The additional funds from the Federal Government Safety Management-High were part of the Economic Stimulus Package. This allowed improvements to 62 Commendation. railway level crossings. The upgrades included the installation of boom gates, flashing lights, pedestrian upgrades and advanced yellow flashing warning signs.

looking ahead What’s a Life Worth? The following are some of the This year saw a huge breakthrough in valuing the human cost of crash severity. key projects planned for next Currently, we are required to calculate the cost of road crashes based on the year that are aimed at human capital approach to valuing fatalities and serious injury. This approach improving road safety: values a road fatality or injury based on the direct cost of a crash, loss of future productivity and a substitute value for loss of quality of life. • upgrade the intersection Many OECD countries now use a “willingness to pay” approach which measures of and Dalyup Road, west of the amount individuals or society are willing to pay to prevent premature death or Esperance. injury. New South Wales have recently adopted this approach. The main advantage • Widening a bridge on the of this new approach is that it is based on society’s willingness to pay for the benefit Collie-Williams Road over of risk reduction. A fundamental premise of welfare economics is that public policy Collie River. decisions should reflect the preferences of those who will be affected by them. • The State Black Spot Program The State’s peak road safety body, the Road Safety Council, has accepted in will have funding of $20 principle the adoption of the “willingness to pay” approach for valuing crash million and the Federal severity. Main Roads has led the drive in Western Australia to have this new Black Spot Program will approach adopted. Using our existing approach the cost to the community of a have funding of $6.5 million fatal crash is $2.4 million. However, using this new approach a life is worth for projects with high safety benefits around the State. $6 million. Adoption of the “willingness to pay” model will better reflect the benefits derived from road safety projects and will result in changes to the priority ranking of • The Safer Roads and Bridge Improvements Program will these projects. have funding of $35 million. The Safer Roads component of $32 million will address Road Safety priorities on important regional roads such as Brookton Highway, Bussell Highway, Muirs Highway and . The Bridge component will address bridge deficiencies on key freight routes.

Main Roads Western Australia | 22 Section two

Main Roads Western Australia | 23 Excessive vehicle speed is a key factor in the incidence and severity of pedestrian is a key factor in the incidence and severity Excessive vehicle speed the severity of speed is an important factor in reducing crashes. Reducing vehicle in large differences small differences in travel speed can result pedestrian crashes as risk.in death and serious injury pedestrians andtook measures towards improving safety for In 2010, Main Roads speeds from Street, Mt Lawley by lowering travel other road users on Beaufort This section of peak periods of pedestrian activity. 60 km/h to 40 km/h during 40 000 of high pedestrian traffic and carries around is an area shopping centre precinct, It incorporates local businesses, a hotel, vehicles per day. the road in several locations. street parking and bus bays on both sides of in this area over the past 5 yearsFourteen pedestrians have been hit by vehicles network average. The majority of vehiclewhich is higher than the metropolitan road km/h to 63 km/h, which means thespeeds recorded in the area range from 39 section is 54 km/h. As part of theoverall average speed along the proposed trial installed on Beaufort Street from18 month trial variable speed signs have been Street. Lincoln Street through to Walcott electronic speed signs display theWhen entering the area from adjoining roads, down. The signs display a 40 km/h limitspeed limit giving motorists warning to slow from Sunday to Thursday betweenduring peak pedestrian periods and operate between 7.30 am and 1:00 am.7.30 am and 10.00 pm and Friday to Saturday is displayed on the signs. Outside these times, the existing 60 km/h limit to allow the full impact of the works to beThe trial is being conducted for 18 months travel As the trial is approximately 800 m in length, assessed with an ‘after’ study. 30 seconds). At the end of the 18 monthtimes are impacted upon slightly (less than trial an ‘after’ study will be undertaken to assess the success of the variable speed signs. of this trial include the reduction ofThe long-term desired community benefits and cyclists using andvehicle travel speeds, increased safety for pedestrians and reduction of the likelihood andcrossing the road through speed reduction severity of crashes.

network average. the metropolitan roadthe metropolitan which is higher thanwhich is higher over the past 5 yearsover the past 5 vehicles in this areavehicles in this have been hit byhave been hit Fourteen pedestrians

Variable Speed Zone Trial Speed Zone Variable Case Study Case 40 km/h variable speed zone on Beaufort Street, Mt Lawley Achievements Achievements Case Study Safe Systems Approach to Road Safety

The symbolism of In March 2009 the State Government endorsed a new State Road Safety Strategy, Towards Zero. The strategy set an ambitious target of 11 000 fewer people killed or the “Circle of Shoes” seriously injured on Western Australia’s road network by 2020. reinforced our Towards Zero is based on the “Safe System” approach which aims to improve safety through four cornerstones which include safe road use; safe roads and road sides; determination that we safe speeds; and safe vehicles. need to break the road Main Roads has the lead responsibility for the safe roads and roadsides cornerstone and the “setting safe speed limits” component of the safe speeds cornerstone trauma cycle. (WA Police are responsible for the speed enforcement component). To meet this challenge we developed Main Roads’ Road Safety Strategy to refocus our road safety effort and to contribute to the delivery of the ambitious target. Traditionally we have viewed road safety at a project level; however there is greater potential and opportunities for improved road safety if a “Safe System” approach is embraced. During the development of this strategy, a circle of 150 shoes was used to bring home the reality of road trauma. Each shoe represented a person who had died on the road system at the time of the workshop. The shoes included those of children, mothers, brothers and grandparents. The gap in the circle represented the further number of expected deaths based on the previous year. The symbolism of the “Circle of Shoes” reinforced our determination that we need to break the road trauma cycle. We have developed the strong policy statement of “we believe no one should die or be seriously injured on the State’s road network, and will manage the network to minimise road trauma”. The policy statement outlines the principles that we believe in and our road safety objectives. It also provides a guide to focus internal efforts and to ensure our position is well understood externally. In developing our Road Safety Policy and Strategy, research has been undertaken both internationally and locally. The four areas of focus within the strategy are governance and assurance; safe system procedures, practices and programs; research and knowledge sharing; and capability and skills. We are the first Australian road agency to introduce an internally focused road safety strategy. The Main Roads Road Safety Strategy will drive the “Safe System” cultural change required to meet the ambitious Towards Zero targets. Copies of the Strategy and Policy are available on our website.

Circle of Shoes representing deaths on the road network

Main Roads Western Australia | 24 Section two Ref 118 118 118 35 $ million Achieving our desired goals Result 25 30 82% 78% 2010 100% Actual

On track to achieve our goals 10 15 20 90% 80% 90% 2010 Target 5 0 Improvements needed to achieve our goals Main Roads Western Australia | 25 Outcome sought awareness achieve improved coordination and community This program seeks to Australia. of road safety in Western Program at a Glance The Office of Road Safety of Road Office The Road the State and Coordinating Leading Safety Strategy Expenditure graph 2010 2009 2008 2007 Introduction The program for the Office of Road Safety (ORS) is unique within Main Roads program structure in that it represents the activities of a single business unit and has reporting responsibility to the Minister for Road Safety. Australia, the ORS is responsible As the lead organisation for road safety in Western road safety for developing, coordinating, promoting and monitoring the State’s provide strong leadership and coordination in the key Zero. We Towards strategy, research, evaluation and community education. road safety areas of policy, As the administrative body for the Road Safety Council, we are responsible for budget on behalf of the Council, Fund (RTTF) Trust administering the Road Trauma the including managing grants to other agencies for road safety projects approved by Minister for Road Safety. Promoting and facilitating evidence-based actions through a shared approach to road we work safety across all government agencies, stakeholders and the community, with both public and private sectors to encourage engagement in the road safety Many road safety programs are delivered by the ORS with funding from the strategy. Commission of WA. and contributions from the Insurance RTTF promotes the shared responsibility with the Road Safety Council, the ORS Together of of road safety and has the main objective of contributing to a significant reduction road trauma on our State roads.

21% State

Development y 40% y Maintenance 2% 12% Road Safet Road Management 7% Office of Road Safet Community Access 3% % 15 Road Efficiency Key Indicators % of projects completed on budget % Effectiveness of road safety awareness campaigns % Effectiveness of road safety awareness % of projects completed on time Percentage of Total Budget Percentage of Total Achievements Achievements

Road Safety Council The Road Safety Council is independently chaired by Professor D’Arcy Holman and includes representatives from the Departments of Transport, Planning, Education and Health. Other members include Main Roads, Western Australian Local Government Association, Office of Road Safety, Insurance Commission of Western Australia, Western Australia Police and the Royal Automobile Club of Western Australia representing road users.

Towards Zero Towards Zero is the State’s Road Safety Strategy and the underlying philosophy of the strategy means we do not accept that any human being should die or be seriously injured on our roads. Realistically we understand it is not practical to achieve zero serious injuries on our roads by the year 2020, but we do not accept any death or serious injury as inevitable. Developed around a Safe System approach, Towards Zero advocates for safe drivers in safe vehicles, travelling at safe speeds on safe roads. If all cornerstones of the Towards Zero strategy are fully implemented, we have the potential to save 11 000 people from being killed or seriously injured between 2008 and 2020. That is a reduction of around 40% on present day levels. Ultimately, Towards Zero will help reduce the impact of road trauma on all our lives, ensuring a healthier lifestyle for all Western Australians. For more information visit www.ors.gov.au. Key Projects The following are some of the key initiatives and campaigns delivered throughout the year:

Community Education, Awareness and Engagement Community education and awareness continues to be one of our main priorities. Last year nine campaigns were implemented, communicating significant educational materials to the community, a key objective of Towards Zero.

• Driver Distraction A new road safety campaign targeting distracted drivers was launched in May this year, aiming to raise community awareness of this emerging road safety issue. Driver distraction is anything that takes the driver’s concentration away from the task of driving such as mobile phones, MP3 players, reading maps or GPS, eating and drinking, children and unrestrained pets in the car. The new campaign included television, radio and outdoor media, depicting various distracting scenarios (highlighted through evidence, and supported by community research) that drivers routinely engage in and showing the potentially devastating consequences that can happen on our roads. A series of mobile phone ringtones were also developed to accompany the campaign, reminding motorists not to pick up their phone while driving.

• Safer Vehicles A new campaign urging motorists to consider safety features when buying a new car was launched in April this year. As outlined in Towards Zero, road trauma could be significantly reduced if more vehicle buyers considered safety as a critical factor and purchased the recommended four or five-star rated vehicle in their price range. The nine-week Safer Vehicles campaign used print, television and online media to highlight the fact that while most new cars might look safe, they don’t all perform the same way in a crash. The campaign also urged buyers to look for the safety rating of their new potential vehicle before making a purchase. An Australian first, the Stars on Cars component of this campaign places the Australasian New Car Assessment Program (ANCAP) star ratings directly on new cars that have been tested, alerting buyers at participating dealerships to the safety rating of the vehicle. The star ratings represent how well a vehicle protects its occupants in a crash. For a full list of ANCAP star rated vehicles, visit www.ancap.com.au.

Main Roads Western Australia | 26 Section two

A regional campaign consisting of billboards, radio, online and state-wide press A regional campaign consisting of billboards, Car advertisements conveyed the importance of belting up to the community. rental companies also promoted the restraints message through “Belt Up” steering wheel covers. The covers were used to remind hired vehicles drivers to ensure that they were all wearing restraints. Throughout last year enforcement and behavioural-based campaigns were presented to the community relating to the dangers of excessive speed. The “Flash” campaign, which reminded motorists that they could lose their licence with the flash of a speed camera, was conveyed through radio, state-wide press and online advertisements. The “Slow Mo” television advertisements, featuring renowned Monash University Professor Ian Johnson, educated the community about the relationship between excessive speed and stopping distance. The important life-saving message, “Slow Down Save Lives,” was also promoted to the Perth community at Movies by Burswood. Media students were also given the chance to make their own cinema advertisement, alerting their peer group to the consequences of speeding through the “Make your Mark” competition, with the winning advertisement being screened each evening at Movies by Burswood. During the Christmas and Easter holiday periods a radio campaign aired During the Christmas and Easter holiday about the risks associated with throughout the State, educating the community target drivers taking long trips driving while tired. Radio was used to specifically drivers to adopt different over the holiday periods. The campaign encouraged for a break or coffee after driving for strategies to avoid fatigue including stopping to have a short sleep. long periods, swapping drivers or stopping Over the Christmas holiday period, we helped to deliver an enforcement-based period, we helped to deliver an enforcement-based Over the Christmas holiday on targeting males aged 17-39, with an emphasis drink driving campaign; campaign included a series of advertisements Australia. The regional Western regional of drink driving infringements in major that highlighted the number Roads was able to State. Using Police data, Main centres throughout the clearly offence on a map. The high impact visuals plot each drink driving does not just occur on main roads demonstrated that drink driving enforcement component of the campaign, the and highways. In addition to the mass media to an additional 5 500 policing hours Government provided $400 000 to fund up offences on the smallest suburban back to crack down on drink driving and other massive blitz against drink-drivers streets and the quietest regional roads. This test holiday period enabled Police to breath during the Christmas and New Year we created a “Drink Driving Additionally, an extra 16 000 drivers across the State. they Store”, disguised as a pub in Northbridge. When people entered the ‘pub’ about the effects and dangers of drink were greeted with promotional messages projected on to the walls of the ‘pub,’ driving. Artwork by local urban artists was of the message. further increasing the “patrons” awareness A community education campaign was launched at the end of May to increase the end of May to increase was launched at education campaign A community users on our roads. Most road injured in crashes of those seriously the awareness do not on the roads and seriously injured the number of people underestimate sometimes which are injury, of serious of the implications have an understanding Various not just the injured, but also to their families. lifelong and extend to implications of alerted the community to the significant advertising methods serious injury. Main Roads Western Australia | 27 • Restraints • Speed • Fatigue • Drink Driving • Raising Awareness of Serious Injury Awareness • Raising Road Safety campaign targeting distracted drivers Safer vehicles campaign urging motorists to consider safety features when buying vehicles Achievements Achievements

• Railway Level Crossings Together with the Public Transport Authority, the Office of Road Safety used television, outdoor media and radio advertisements to remind the community of the importance of waiting for the train to pass when approaching railway level crossings.

• Indigenous Road Safety In collaboration with Goolarri media, we have continued the strong working partnership to deliver Indigenous specific road safety messages to the people of the Kimberley. The advertising is written and produced by Aboriginal people for Aboriginal people. Over the past year two television commercials were developed with Goolarri media promoting anti-drink driving and restraint messages to the local community.

Curtin Monash Universities Accident Research Centre Using funding from the Road Trauma Trust Fund (RTTF), the Office of Road Safety on behalf of the Road Safety Council continued to support the Curtin-Monash Universities Accident Research Centre (CMARC). This research centre, a collaboration between Curtin and Monash Universities, was established in December 2008 to conduct research into the causes of road trauma; identify new and evaluate existing safety measures; provide information to government, industry and the public to reduce trauma and develop a strong, local research capacity focused on the unique Western Australian environment. Over the 2009-10 financial year, the CMARC Program for the Road Safety Council focused on a variety of projects, including the development and publication of fact sheets on road safety issues, a stock take of existing road safety research capacity in the State and further enhancing the public profile of road safety.

Partnership The Partnership program engages with organisations that are not only looking at how road safety can improve their own internal operations, but also how they can positively influence road safety in their community. The program assists organisations in a number of ways, such as establishing road safety policies, educational programs, purchasing safer vehicle fleets and influencing or funding safer road constructions. Partnerships include the South West Industry Road Safety Alliance (for more information please refer to the case study) and a range of corporations including McDonald’s, Chevron, Caltex, Western Power, Easifleet, Transport Forum WA, Neverfail Springwater and the Water Corporation. They have been inspired by the State’s road safety strategy Towards Zero and have committed to implementing road safety initiatives by signing up for the Road Safety Council’s Partnership Program, facilitated through the Office of Road Safety. Many of the road safety initiatives identified through the Partnership Program can positively impact upon not only the organisation itself, but the community in which it operates. For further information on partnerships please visit www.ors.wa.gov.au.

Participation Our aim is to provide the Western Australian community with access to leading road safety policy, strategy and communications to reduce road trauma. Within this role, we contribute to key international and national road safety initiatives that will provide benefits for the people of Western Australia. Last year we made leading contributions to international and national road safety developments and initiatives, including the development of International Road Traffic Safety Management System Standard, our Executive Director’s involvement with the Board of the Australasian New Car Assessment Program (ANCAP), National Road Safety Executive Group, National Road Safety Strategy Reference Group and Austroads Road Safety Task Force. Our employees have also accepted invitations to present at forums on key aspects of safety.

Main Roads Western Australia | 28 Section two

Sponsorship “Belt Up” message promoting the use of restraints to young males. Sponsorship “Belt Up” message promoting the Main Roads Western Australia | 29 Sponsorship – Belt up Sponsorship to key safety messages sponsorship to promote of Road Safety uses The Office reaching a wider audience the aim of not only groups with targeted community with the relationships long-term meaningful stronger and more but also building undertaken over following are some of the sponsorship activities The community. has been the of our longest and most enduring sponsorships One the past year. Commission; in Australian Football partnership with the West Road Safety Council’s to deliver Country Football League continuing Australian association with the West Australia. community throughout Western the “Belt Up” message to the football aged 17-39 years, in the use of restraints to young males, This sponsorship promotes “Road Safety regional club was invited to appoint a Australia. Each regional Western clubs in the Kimberley road safety champion, with as the club’s Ambassador” to act messages to specific role models to target road safety and Pilbara also utilising Indigenous players. in regional areas were not wearing Over a third of all people killed in road crashes aged between 17 and 39 who live and seatbelts. Research also indicates that males other members of the community not to drive in regional areas are more likely than football can potentially reach with the wear a seatbelt. The extensive audience that a worthwhile partnership. “Belt Up” road safety message certainly makes this Award for Excellence Society’s for Excellence Society’s Award commercial Special Award banner. Best of Year Radio Best of Year ‘0-12’. Advertisement, Speed Print Campaign, Best of Year Speed Flash Press Advertisements. Out of Home, Best of Year Drink Driving ‘Brain Game’ outdoor projection. Radio Campaign Best of Year award for Drug Driving. Expansion of the Public/Private Alliances for Road Safety in the Pilbara Launch new serious injury campaign highlighting size and scope of people injured and the effects to individuals’ families Continue to improve road safety Legislation Carry out an independent review of capacity to successfully implement Zero Towards Development of an International Standard for Road Safety Management. • 2009 Perth Royal Show Award 2009 Perth Royal Show Award Campaign Brief Awards: • • • • n n Recognitio • • • • • looking ahead Significant future initiatives include: Achievements Achievements Case Study South West Alliance Improves Road Safety

The Alliance engages The South West Alliance was formed in November 2008 as part of the approach towards improving road safety and reducing road trauma. It includes BHP over 10 000 employees Billiton, Worsley Alumina, Wesfarmers Premier Coal, Perdaman Fertiliser and Chemicals, The Griffin Group, Verve Energy, and Newmont Boddington Gold, and contractors from the Shires of Boddington, Harvey and Collie, the Western Australian Local Boddington to Collie in Government Association (WALGA), through Roadwise and the Office of Road Safety, Main Roads, Department of Transport and Western Australia Police. the South West region of Guided by the safe systems model for road safety and WA’s Towards Zero Western Australia. strategy, what makes this Alliance unique is that the initiative was developed at the grassroots level. Corporations have taken a lead role to develop a community-based solution to road safety and have shaped the Alliance into a meaningful initiative for the areas in which they operate.

South West Alliance Road Safety Improvements: • Major education and awareness campaigns at peak travel times and the reduction in traffic volumes by introducing bus services and encouraging car pooling among Alliance members • Development of off-site car parks along major travel routes to support bus services and car pooling • Introduction of heavy haulage curfews on key travel routes to reduce the dangers associated with light and heavy vehicle mix on the roads • Creation of a direct complaints system at each major workplace whereby motorists can report at-risk driving to Police • Implementation of speed limit reductions on key routes • Improved roads and roadsides with the installation of street lighting and intersection upgrades • Provision of data to local Police on peak workforce travel times and routes to allow for targeted enforcement and ensure the most significant impact on safety for the wider travelling public • Encouraging Alliance members to adopt the State’s Road Safety Fleet Safety Guidelines and the ANCAP safety ratings in the new vehicle procurement process.

The Minister for Police, Emergency Services and Road Safety, the Hon Rob Johnson presenting Industry Road Safety Alliance Awards to South West Dist. Supt. Mick Sutherland and Worsley Alumina General Manager Julius Matthys

Main Roads Western Australia | 30 Section two Ref 120 120 120 120 120 120 120 120 121 121 119 250 $ million Result Achieving our desired goals 44% 89% 97% 2010 Actual 98.6% 98.2% 79.4% 43.7% 89.1% 94.7% 94.2% $3,474 N/A 98% 98% 44% 86% 90% 90% 90% 2010

Target 94.2% 93.9% $3,493 On track to achieve our goals 100 150 200 50 Strength Width

0 Improvements needed to achieve our goals Main Roads Western Australia | 31 Expenditure graph Outcome sought utilisation of the existing capacity and improve the efficiency, This program seeks to of a total transport network. road network as part Program at a Glance Road Efficiency Road Movement and Efficient Reliable Providing Goods of People and 2010 2009 2008 2007 B-Double Double-RT 27.5 m Double-RT Double-RT 36.5 m Double-RT Triple-RT Roads Bridges

21% State

Development 40% % y Maintenance 15 12% Road Safet y Road Management 7% Office of Road Safety 2% Community Access 3% d Roa Efficienc Road network permitted for use by heavy vehicles % Community satisfaction Network configuration (% of travel that occurs on roads meeting Main Roads’ AMP Investigatory Criteria) % of contracts completed on time % of contracts completed on budget Average cost of network management per million vehicle km travelled Average Key Indicators Percentage of Total Budget Percentage of Total Achievements Achievements

Introduction The Road Efficiency Program provides infrastructure that has improvements in freight, levels of service or traffic management as their main driver. This includes projects that deliver geometric improvements, road widening, bridge strengthening and retrofitting of Intelligent Transport System capabilities. Some of the key projects delivered through the program are shown here.

Total 2009-10 Cost Cost Completion Key Projects ($ million) ($ million) Date Description

gascoyne North West Coastal Highway, Modification of intersection between North 0.4 0.4 May 2010 Carnarvon West Coastal Highway & Robinson Street Construction of Carnarvon Road train Carnarvon Road 1.1 0.3 February 2010 assembly area

KImberley Great Northern Highway (Big 16.9 2.9 December 2009 Reconstruction of bridge and approaches Mabel Creek Bridge) 20 km of design and preconstruction works. Great Northern Highway (Elvire 10.7 9.8 December 2009 5 km reconstruction works -Sandy Creek Station)

Reconstruction and widening of 33 km from 20.0 3.0 October 2009 Great Northern Highway to Derby Airport turn–off

metroPOLITAN

Construction of a dual carriageway on (Wallawa Street to Wanneroo Road between Wallawa Street 15.7 7.3 May 2010 Joondalup Drive) and Joondalup Drive and intersection improvements to cyclist facilities

Construction of two bridges to carry Reid Highway over Alexander Drive. Construction Reid Highway/Alexander Drive 45.0 7.5 June 2011 of on and off ramps from Alexander Drive to Interchange Reid Highway and bus lanes along Alexander Drive

Upgrade some 4.1 km in length to a six lane Great Eastern Highway dual carriageway with a central median, (Kooyong Road to Tonkin 55.8 22.2 2014 on-road cycle facilities, bus priority facilities Highway) and pedestrian paths

Upgrade between Great Gateway WA Perth Airport and Eastern Highway and ; Leach 1.2 0.8 2017 Freight Access Highway between Orrong Road and Perth Airport

Construction of grade separated interchange Great Eastern Highway/Roe 8.4 2.9 May 2012 with Roe Highway bridging Great Eastern Highway Interchange Highway

Main Roads Western Australia | 32 Section two

Construction of dual carriageway and Construction of dual underpass carriageway and Construction of second intersection improvements km of dual carriageway, Construction of 12.5 modifications at cycle lane, intersection road bridge over Seven various locations and Mile Creek Widening, kerbing, channelisation works, draining and upgrades Widening with sealed shoulders Widening from Kellerberrin to Walgoolan with primer seal km Reconstruction, widening and overlay 63 of Great Northern Highway between Muchea and Bindi Bindi Description Date June 2012 June 2010 June 2010 June 2010 Completion Completion January 2010 October 2009 December 2009 7.5 1.8 1.2 1.4 7.7 Cost 12.3 29.7 2009-10 ($ million) Main Roads Western Australia | 33 2.3 1.2 1.4 9.2 Cost 10.8 13.6 Total Total 118.8 ($ million) t north ighway, North Highway, South West Dandalup Main Street Great Northern Highway, Port Hedland Dampier Highway Duplication, Stages 2–6 south west Perth–Bunbury Highway (Binningup South) l wheatbe Great Eastern Highway, Kellerberrin Great Northern Highway Section) (Muchea–Wubin ighway, Stage 1B Dampier Highway, Pilbara Upgraded Great Eastern Highway, Kellerberrin Townsite Upgraded Great Eastern Highway, Key Projects Achievements Achievements

Looking Upgrade to Wanneroo Road Improves Efficiency Ahead This major project to upgrade a three kilometre section of Wanneroo Road, south of Joondalup Drive was successfully completed ahead of schedule and was recently opened to traffic. Works were completed over an 18 month period, in The following are some of which contractors were required to maintain two-way traffic flow on Wanneroo the key projects planned Road throughout the project, a feat achieved by constructing the new lanes on for next year that are aimed the western side, then shifting the traffic across before commencing work on the at improving the efficient existing lanes. movement of people and This $18 million upgrade aims to significantly improve overall efficiency, traffic goods: flow, congestion and safety on this extremely busy section of road that carries more than 25 000 vehicles a day. • Extend dual carriageway on Dampier Highway (westwards The project included: from Karratha to the Burrup • Construction of two new lanes on the western side of the original Wanneroo Peninsula Road). Road, between Joondalup Drive and Wallawa Street • Reid Highway over Alexander • A major upgrade to the Ashley and Wanneroo Roads intersection, with Drive (construction of bridge four-way traffic flow and slip lanes with on and off ramps). • Shared paths for pedestrians and cyclists on both sides of Wanneroo Road • Great Eastern Highway and on-road cycling facilities (upgrade to dual carriageway • Addition of shoulders to the road to improve safety with 3 lanes in each direction from Kooyong Road in • Kerbing along the full three-kilometre section, improved street lighting and Rivervale to Hardey Road in more efficient drainage the City of Belmont). • The construction of a dual carriageway with a wide median which will protect • Roe Highway over motorists turning across Wanneroo Road. Great Eastern Highway Major benefits of the upgrade are evident via the improved traffic flow, reduced travel (construction of a bridge with times, significant improvements in overall safety and efficiency for all road users on and off ramps). including pedestrians and cyclists on this road.

Recently upgraded Wanneroo Road, south of Joondalup Drive

Main Roads Western Australia | 34 Section two opportunity the of because delayed

unduly being not construction and to complete these on a work package scale rather than on a whole of to complete these on a work package scale project scale teams knowledge available to the design and estimating package value for money for each successive work of the project period design and estimating throughout the whole for each work package standards based on desired outcomes fit-for-purpose of solutions. domain for prompt review and generation Main Roads Western Australia | 35 Other key contributors to integrated planning and delivery was the utilisation of a Other key contributors to integrated planning dedicated project office situated away from any of the participants home offices, and with a strong client presence. The project team operated as a single entity, to an external observer it would have been difficult to tell which employees were sourced from which participant. The opportunity to break the overall project down into manageable work packages, enabled earned value reporting and Overall this project achieved forecasting to be achieved relatively accurately. outstanding value for money and delivered key community benefits. • by progressively improving the project Minimised risk of financial overrun • design options to achieve the optimum Providing the opportunity to iterate • designer and constructor for owner, Encouraging close cooperation between • of design standards, and adopting Encouraging the careful evaluation • issues back into the design Affording the opportunity to bring construction Exceptional value for money has been achieved through the Access Alliance money has been achieved through the Access Exceptional value for Direct Cost Target of more than $2 million on the agreed which includes savings the standard have also been achieved relative to Savings of $62 million (DCTs). cost. project design and construct Highway 2007 to upgrade sections of Great Northern Formed in December Limited the Alliance comprises Main Roads, Brierty Wubin, between Muchea and widening, Pty Ltd. The project involved reconstruction, and AECOM Australia distance of 215 of significant lengths of the highway (a selective realignment amenity lanes, intersection upgrades and roadside kilometres), new passing rest areas. improvements such as parking bays and the Alliance demonstrated multiple Conducted over a two and half year period, more value for money than a traditional packaging of upgrade works can provide derived from this alliance approach alliance arrangement. Significant benefits included: • Earlier commencement of construction • Design

more than $2 million. Access Alliance savingAccess Alliance money was achieved bymoney was achieved Exceptional value forExceptional value

Access Alliance Delivers Value for Money Value Alliance Delivers Access Case Study Case WorkSafe Commissioner, Nina Lyhne presents the Access Alliance Manager and members with the Gold Award for Outstanding Safety presents the Access Alliance Manager and members with the Gold Award Nina Lyhne Commissioner, WorkSafe Record and Innovative Safety Practices Achievements Achievements Daily AM Peak Freeway Performance 2009-10

With the introduction of new and innovative technology, Main Roads is expanding its capacity to assess traffic performance starting with the Kwinana and Mitchell freeways. This map demonstrates the Perth bound freeway traffic performance across the 2009-10 year for morning AM peak between 6:00 am and 10:00 am. The analysis is based upon the data available for all Wednesday mornings excluding school and public holidays.

Traffic flow Joondalup Efficiency of the Traffic Flow: South bound 80-100% Free flow traffic Hepburn Avenue to Perth 60-80% Light congestion 0-60% Heavy congestion HEPBURN AVENUE 5km Traffic Flow Efficiency: 96% 5mi Reid Highway Avg. Speed: 80 km/h Vehicle Count: 14 631

REID HIGHWAY Traffic Flow Efficiency: 70%

Avg. Speed: 65 km/h Hutton Street Vehicle Count: 19 214 Traffic flow Hwy North bound

Coast

st to Perth

HUTTON STREET We Traffic Flow 57% Efficiency: Loftus Street Traffic Flow Avg. Speed: 51 km/h Perth Efficiency: 83% Narrows Bridge Vehicle Count: 20 178 Avg. Speed: 72 km/h Vehicle Count: 26 551

LOFTUS STREET Traffic Flow Efficiency: 95% Traffic Flow

Alba St

St Efficiency: 51% i i

rli Avg. Speed: 83 km/h rli ny n

n H g Hw g Vehicle Count: 28 052 Hw g Avg.wy Speed: 51 km/h

Swan y y River Canning Highway Vehicle Count: 21 707

Traffic Flow Leach Highway Efficiency: 76% Fremantle Avg. Speed: 77 km/h Vehicle Count: 14 769

roe highway Traffic Flow Roe Highway Efficiency: 93% Avg. Speed: 75 km/h Vehicle Count: 15 180

Main Roads Western Australia | 36 Section two Ref 122 122 122 500 $ million Result Achieving our desired goals 2.02 40% 2010 100% Actual 2.0 90% 90% 2010

Target 250 300 350 400 450 On track to achieve our goals 200 100 150

50 0 Improvements needed to achieve our goals Main Roads Western Australia | 37 2010 2009 2008 2007

Expenditure graph Outcome sought with State and expand the road network in accordance This program seeks to the economic and and land use strategies that will facilitate Commonwealth transport of the State. regional development Program at a Glance State Development State Development and Regional Economic Facilitating

State Development 40% % y Maintenance 21 12% Road Safet y Road Management 7% Office of Road Safety 2% Community Access 3% % 15 Road Efficienc Construction on Daddow Road Bridge Key Indicators Return on construction expenditure (as an average) Return on construction expenditure (as an % of contracts completed on time % of contracts completed on budget Percentage of Total Budget Percentage of Total Achievements Achievements

Introduction The State Development Program includes most expansion, major infrastructure and bypass projects that have the support of economic and regional development as the primary driver. This program is predominantly made up of the largest and most complex works to be delivered. Some of the key projects delivered through the program are shown here.

Total 2009-10 Cost Cost Completion Key Projects ($ million) ($ million) Date Description

Kimberley

Planning for the heavy vehicle route from Kununurra Heavy Vehicle Route 4.1 1.0 December 2010 to Weaber Plain Road, new Stage 1 bridge over Ord River

metropolitan

Bridge over the freight railway lines with road Daddow Road Bridge 16.7 8.8 December 2009 links to Abernethy Road, Dundas Road and Chisholm Crescent

Project development for the construction of Roe Highway Extension (Kwinana 8.6 7.8 December 2011 5 km new dual carriageway highway from Freeway to Stock Road) Kwinana Freeway to Stock Road

mid west

Geraldton Southern Transport Construction of 8.7 km of single carriageway Corridor, Stage 2 38.5 17.1 December 2009 from the Stage 1 works at North West Coastal Highway to the Geraldton Mt Magnet Road

south west

New Perth Bunbury Highway Design and construction of 70.5 km of dual (Kwinana Freeway Extension 705 31.9 September 2009 carriageway (32 km of freeway standard and /Forrest Highway) 38.5 km to rural highway standard)

Design and construction of a 6.5 km dual Mandurah Entrance Road 124.1 91.3 September 2010 carriageway to provide a direct link from the Kwinana Freeway extension to Mandurah Road

Bunbury Port Access Road Construction of 4.7 km new two lane road from 45.6 18.2 February 2010 Stage 1 Estuary Drive to South West Highway

wheatbelt north Construction of two lane sealed rural road on green-field site with side road connections to Lancelin-Cervantes Stage 2 (Indian 84.8 52.2 December 2010 Nilgen, realignment of existing intersections, Ocean Drive) construction of Cervantes Road, completion of the tie-in of Meadows to Mimegarra Road

Main Roads Western Australia | 38 Section two

New Highway Opens Ahead of Schedule Opens New Highway the Highway and now known as Forrest Highway, The New Perth Bunbury September 2009. In officially opened in extension was Kwinana Freeway the Premier Colin biggest ever road infrastructure project, opening the State’s and the would significantly redefine Bunbury Barnett, said “the highway Australia”. development of Western role in the future South West’s ahead of and successful project opened three months This highly innovative include 70 under budget. Features of the project schedule and was delivered 10 intersections, 19 bridges, 6 interchanges, kilometres of dual carriageway, noise walls, 3 and pedestrian paths, 21 kilometres of 32 kilometres of cycling structures, underpasses, 21 kilometres of drainage pedestrian and 15 fauna works. In roads, public amenities and iconic art modifications to local by a System devices supported art Intelligent Transport addition state of the integral part of the project. fibre optic backbone were included as an you would expect from a new road While the project delivers all the benefits to the community including link it has also delivered significant benefits new employment economy, the injection of $100 million into the regional development opportunities such opportunities, local community training and in non-traditional trades. as traineeships for youth at risk and women our website. For more information on this project visit Main Roads Western Australia | 39 The Forrest Highway and Kwinana Freeway Extension (formerly New The Forrest Highway and Kwinana Freeway Perth Bunbury Highway)

Developing, trialling and Developing, trialling and advancing a new application System, of Machine Guidance creating a world-first. a Pioneering the use of to help nutrient-stripping filter protect local waterways. the use of recycled Trialling materials including waste bauxite mine tailings and crushed concrete. Vision Adopting a “Towards Zero” road safety strategy into design standards. Adopting new methods for traditional pre-stressed concrete box guide bridge design that removed the need for solid diaphragms at pier supports. Designing and perfecting an innovative pile guide template system for the foundations of the marine bridges. Overcoming heavy vehicle haulage transport logistic restrictions avoiding potential schedule delays with the largest trucking fleet in Australia. Developing a novel technique to overcome river flooding foundation scour. Overcoming environmental challenges, including the protection of a rare orchid, relocation of grass trees and the rescue of other native species under threat. 22 hectares of Transforming degraded land into wetland to provide a valuable fauna habitat and a community asset. Capturing more than 400 employee and community suggestions through an “ideas and innovation” register. Not a single lost time injury in more than 3.8 million hours worked. chmarks benchmarks • • • • • • • • • • • The following are a few of the The following are a few and outstanding achievements in innovative methods used delivering this project: • ng new setti Achievements Achievements Case Study Bunbury Port Access Road Links the South West

In recognition of the Stage 1 of the Bunbury Port Access Road was officially opened to traffic in February 2010. The new road which has been named Willinge Drive includes 4.7 kilometres importance of the of single carriageway from Estuary Drive to the South Western Highway in Picton, linking midway with the Perth Bunbury Highway. The project also includes new Bunbury Port Access traffic signals which have been installed at the intersection of Alyxia Drive and the Road to the nation’s Australind Bypass, a new four-way signalised intersection on the South Western Highway at Picton and two new bridges enabling the road to pass underneath the continuing economic Australind Bypass and a new roundabout on Estuary Drive. development, the road Completed by Macmahon Contractors, the $45.6 million construction project commenced in January 2009 and was funded with $28.2 million from the State has been added to the Government and $17.4 million from the Federal Government. National Land In recognition of the importance of the Bunbury Port Access Road to the nation’s continuing economic development, the road has been added to the National Transport Network. Land Transport Network, which supports national economic growth by developing sustainable transport solutions. These solutions increase infrastructure handling capacity, efficiency, transport productivity on nationally strategic and export-oriented freight corridors, safety, security and reliability of travel on interstate and inter-regional corridors. The Perth-Bunbury Corridor links the Perth Metropolitan area to the Peel and South West Regions, which are two of the most populous regions outside of the Perth metropolitan area and have the highest growth rates in the State. A direct link is also provided between the Inner Harbour and the Picton industrial area, removing the need for large trucks to travel on local roads, reducing travel times, lowering freight costs and the incidence of congestion and high crash frequencies. This project is the first stage of a much larger overall plan for improving access to the Bunbury Port and will involve further stages to the Port Access Road and the implementation of the Bunbury Outer Ring Road. Funding is already in place to build Stage 2 of the Port Access Road in conjunction with Stage 1 of the future Bunbury Outer Ring Road, which will include a 3 kilometre extension of the single carriageway from South West Highway in Picton to the Bunbury Outer Ring Road.

The Bunbury Port Access Road

Main Roads Western Australia | 40 Section two

Main Roads Western Australia | 41 The $155 million Mandurah Entrance Road (MER) project involves the Entrance Road (MER) project involves The $155 million Mandurah carriageway 6.5 kilometres of four lane dual construction of approximately Road. Freeway extension in Stakehill to Mandurah connecting the Kwinana two rail in December 2010, the project includes Scheduled to be completed noise walls and at Mandurah Road, landscaping, fencing, tunnels, a roundabout State and Federal is being delivered on behalf of the an underpass. The project Gateway Alliance. Governments by Southern of the New Perth Bunbury Highway project, the Building on the success an intrinsic part culture that prioritises the environment as Alliance promotes a practice environmental standards, of business and to date has achieved best Environmental sustainability. minimised environmental risks and promoted throughout the project with an awareness and responsibility has been embedded practices and construction methods. increased and renewed focus on clearing the clearing impact, the design team assessed individual trees to reduce To design innovation or alternative determine if they could be conserved through 17 of the 26 significant trees construction techniques. The review retained conserving valuable habitat within the identified during the initial site inspection, project site through project modifications. minimise the impact on the white-tailed black cockatoo nesting sites, further To boxes, known as Cockatubes, in nearby the Alliance installed 30 artificial nesting Museum and a local Landcare centre trees. These were designed by the WA closely with key stakeholders, ecologists, a to replicate a typical nest. Working Australia and environmental The University of Western local fauna translocator, of Environment and Conservation specialists seconded from the Department adopted the most extensive fauna and the Conservation Council, the Alliance used on a Main Roads project. management program ever to have been trapping, radio tracking, terrestrial The program included pre-clearing fauna to reduce the impact of the clearing fauna searches and tree-hollow inspections area were successfully relocated operations. Fauna collected from the clearing to the adjacent Marlee Reserve or other reserves within the City of Mandurah or transported to local fauna carers for rearing and release. With the desire to go “beyond the bitumen”, the Alliance has gone beyond the compliance and its projects have become the benchmark for environmental management.

Federal Government. $17.4 million from the management. Government and for environmental million from the State the benchmark was funded with $28.2 projects have become projects have in January 2009 and compliance and its compliance and project commenced has gone beyond the has gone beyond million construction bitumen”, the Alliance bitumen”, the $45.6 Contractors, the go “beyond the go “beyond the Macmahon With the desire to With the desire Completed by

Mandurah Entrance Road “Going Beyond the Bitumen” “Going Beyond Entrance Road Mandurah Case Study Case Aerial view of the Mandurah Entrance Road Achievements Achievements

Customer Council Provides Invaluable Service Main Roads Customer Service Advisory Council (CSAC) has been instrumental in stretching the service delivery benchmarks we have set ourselves, held us accountable to the many customer service pursuits undertaken and worked with us as we seek to achieve excellence in customer service. Recently we have taken the opportunity to expose CSAC directly with the project side of our business by asking them to provide input on the Recognition community engagement process employed by South Metro Connect in its project to extend the Roe Highway. The ongoing role and dedication that this WA Engineering Excellence 2009- group of independent people provide to Main Roads is invaluable. New Perth Bunbury Highway “Being able to obtain input from community and industry representatives • Management and Engineering Category Award who show genuine interest in this project and who are external to our community consultation process is invaluable. CSAC assisted us by assessing • Infrastructure and Building our method and identifying potential areas for improvement. Consulting with Category CSAC was a great litmus test for our consultation process.” Master Builders Association Mark Hazebroek, Project Director Awards 2010-New Perth Bunbury For further information please visit www.southmetroconnect.com.au Highway • 2010 Excellence in Construction Award Mark Hazebroek, Project Director Civil Contractors Federation WA Earth Awards 2010-New Perth Bunbury Highway • Excellence in Civil Construction Award (contracts over $75 million) Surveying and Spatial Sciences Institute Awards 2009-New Perth Bunbury Highway • Overall Excellence Award, Joint winner • Construction and Infrastructure Award for Excellence

Looking ahead

The following are some of the key projects planned for next year that are aimed at supporting economic and regional development: • Mandurah Entrance Road. • Bunbury Outer Ring Road Stage 1 and Bunbury Port Access Road Stage 2. • Lancelin-Cervantes Stage 2. • Ongoing planning, investigation and design activities for the extension of Roe Highway from Kwinana Freeway to Stock Road.

Main Roads Western Australia | 42 Section two Ref 123 124 124 124 123 $ million Result Achieving our desired goals 93% 2010 6,184 Actual 97.5% 75.8% 400 500 600 97% 77% 70% 2010

4,900 Target 300 On track to achieve our goals 100 200

0

Improvements needed to achieve our goals

Main Roads Western Australia | 43 Expenditure graph 2010 2009 2008 2007 Outcome sought by maximising maintain the existing road and bridge network This program seeks to whole of life costs. asset life and minimising Program at a Glance Maintenance Road Network Maintained a Well Providing Traffic Signals 99.6% 99.06% Signals Traffic Road Lighting 99.30% 99.40% 99.99% 99.99% Emergency Telephones 21% State Development % y 40 12% Road Safet Maintenance y Road Management 7% Office of Road Safety 2% Community Access 3% % 15 Road Efficienc % Smooth travel exposure % Community satisfaction with road maintenance % Preventative maintenance indicator (compares the age of the seal to the target age for that seal type) of traffic signals, road % Availability lighting and emergency telephones cost of network management per lane kilometre of road network $ Average Key Indicators Percentage of Total Budget Percentage of Total Achievements Achievements

Introduction The Maintenance Program covers the maintenance of all road, bridge and ancillary assets, road verges and reserves. The vast majority of maintenance activities are delivered through eight performance specified outcome based Term Network Contracts (TNCs). Key projects delivered through this program are shown here.

Total 2009-10 Cost Cost Completion Key Projects ($ million) ($ million) Date Description

Gascoyne Regional network maintenance - 9.3 June 2010 Delivered through Term Network Contract

Goldfields-esperance

Regional network maintenance - 13.3 June 2010 Delivered through Term Network Contract

Great Southern Regional network maintenance - 11 June 2010 Delivered through Term Network Contract

Kimberley Regional network maintenance - 26.1 June 2010 Delivered through Term Network Contract

metropolitan Regional network maintenance - 39.3 June 2010 Delivered through Term Network Contract

Horseshoe Bridge 3.1 2.97 June 2010 Construction of a concrete overlay

Mid West Regional network maintenance - 22.2 June 2010 Delivered through Term Network Contract

Pilbara Regional network maintenance - 24 June 2010 Delivered through Term Network Contract

Karratha–Tom Price Maintenance of Stage 2 of Karratha-Tom Price 3.6 3.0 2015 Stage 2 Maintenance Road

South West

Regional network maintenance - 14.2 June 2010 Delivered through Term Network Contract

wheatbelt north Regional network maintenance - 15.4 June 2010 Delivered through Term Network Contract

Great Eastern Highway, Replace 3 concrete beams and decking on 1.0 0.6 June 2010 Nanamullen Bridge bridge and repair to approaches

Notes: Due to differences in the TNC boundaries and the region boundaries, maintenance work for Great Southern Region is included entirely under South West, and maintenance for Wheatbelt South is included partly under South West and Wheatbelt North.

Main Roads Western Australia | 44 Section two

Goodbye Graffiti currently spends more than $25 million on graffiti Australia Western that are incurred on private property. not including costs removal each year, its crimes in the community, As graffiti is one of the most visible of all residents and increases the presence contributes to a sense of fear amongst spend in the order of $800 000 each year in the perception of crime. We removing graffiti from our assets. metropolitan area alone cleaning up and As part of tackling this problem Main Roads is part of the Governments’ Local Government and other Taskforce which brings together Police, Graffiti major infrastructure owners with the aim of achieving improved results in the areas of prevention, reduction and rapid removal of graffiti, sanctions, enforcement and support for pro-active local communities. terms of lower levels of graffiti date we have seen encouraging results in To and adopting the use of urban art in heavily targeted graffiti areas as part of incorporating public art into new bridges and noise walls. Looking ahead, Main Roads will continue to work closely with the task force as we hope to continuously make a significant contribution towards preventing and assets. reducing the occurrences of graffiti on the State’s Anyone can report acts of graffiti vandalism against public assets, community facilities or private property by calling the State Graffiti Hotline on 1800 44 22 55 or complete an Online Graffiti Reporting Form by visiting www.goodbyegraffiti.wa.gov.au. Implementing ISA Implementing the services in and maintenance outsourced asset management Main Roads based approach through outcome using a performance-specified late 1990s having expiration NCs). With these contracts Network Contracts (T the Term to develop a 2009, action was commenced in late 2007 dates commencing in currently being of road maintenance services that are strategy for the delivery strategy was undertaken TNCs. Development of this delivered through these the outcomes engagement, taking into account with considerable stakeholder of the learnt project and also an examination from an extensive lessons other road utilised nationally and internationally by delivery methods being development The adopted strategy includes the and infrastructure agencies. (ISAs) which of seven Integrated Services Arrangements and implementation second half of 2010. will commence in the phase for the ISAs calling for In July 2009 we carried out the prequalification Interest from 21 organisations who and receiving 73 individual Expressions of ISAs. The concept involves Main indicated a strong interest in the proposed contracting arrangement in which Roads utilising an innovative relationship together in an integrated manner private sector and Main Roads people work of operational asset management, to deliver a range of services in the areas and network operations. road maintenance, improvement delivery ISAs range from October 2010 The planned commencement dates for these will lead to improved outcomes for to August 2011. These new arrangements the maintenance of the road network. Updated information on the status of the ISAs can be found on our website. Main Roads Western Australia | 45

Great Northern Highway rehabilitation in Kimberley Region. Maintenance delivery Network through the Term Contracts and development and deployment of the first Integrated Service Arrangements. The following are some of the The following are some planned in maintenance projects the next year: • • g looking ahead Graffiti removal from Sutherland Street Busway Achievements Achievements Case Study Restoring Perth’s Historic Horseshoe Bridge

Constructed in 1903, Perth’s Horseshoe Bridge is a heritage listed structure Constructed in 1903, which is iconic and forms part of the streetscape alongside the Victorian style Perth’s Horseshoe . Built in the horse-drawn days, this structure was an innovative answer to the problem of bridging a railway in a confined site. Not Bridge is a heritage only does the bridge add a historical ambience to Wellington Street but it also provides a vital transport link for motorists travelling within Perth’s Central listed structure which Business District and the Northbridge precinct. is iconic and forms Running along William Street and crossing the Fremantle to Perth railway line part of the streetscape (at the western end of the Perth Railway Station), the bridge’s name was derived from its unique curved shape. As one of the three oldest bridges in Perth’s CBD alongside the Victorian area, the Horseshoe Bridge was designed and detailed to a high engineering standard enabling it to remain in service to this day. Built on land that was part style Perth Railway of Lake Kingsford and listed under the Aboriginal Heritage Act, the bridge’s main Station. purpose in the 1900’s was to provide a railway overbridge-crossing for horse-drawn vehicles and to reduce traffic congestion. Despite being one of the oldest bridges in Perth’s CBD, the 107-year-old bridge remained in good condition however, it is not immune to the natural process of degeneration and corrosion that comes with age. To preserve this historic structure Main Roads, in conjunction with the , began major restoration upgrade works in November 2009. The $5 million works involved the removal of existing brick paving and old concrete overlay; application of corrosion inhibitor to steel components; construction of a new reinforced concrete overlay; installation of a waterproof membrane; construction of new asphalt traffic lanes in lieu of brick paving; reinstatement of wider footpaths; and stone kerbing, drainage connection; new stainless steel bollards in lieu of guard railing and conversion to two-way traffic. Collaborative efforts between Main Roads, the City of Perth and the Public Transport Authority saw the achievement of minimal disruption to city traffic as a result of the closure. Sufficient forewarning alongside community consultation, advertising and mobile signage significantly assisted with minimising traffic congestion. By extending the life of the bridge Main Roads has successfully contributed towards the preservation of an integral part of the State’s history. Community benefits delivered by the works include improved safety for pedestrians and motorists and minimises ongoing maintenance needs.

Restorations works being conducted on the Horseshoe Bridge

Main Roads Western Australia | 46 Section two Ref 125 126 126 126 126 160 $ million Result Achieving our desired goals 95% 31% 86% 90% 71% 2010 Actual 100 120 140 70% 20% 90% 70% 90% 2010

Target 80 On track to achieve our goals 60 40

20 0 Improvements needed to achieve our goals Main Roads Western Australia | 47 2010 2009 2008 2007 Expenditure graph Introduction The Community Access Program provides infrastructure including remote access roads, pedestrian and cyclist access, improved access and mobility for those with disabilities, integration of public transport initiatives and improved amenities such as information bays, noise attenuation and landscaping. Some of the key projects delivered through the program are shown here. Outcome sought access needs on improve personal mobility and community This program seeks to the road network. Program at a Glance Community Access Community Amenity Roadside Access and Community Improving 21% State

Development

40% y Maintenance 3% 12% Road Safet y Office of Road Safety 2% Road Management 7% Community Access % 15 Road Efficienc % of the year that 100% of the state road network is available % Community satisfaction with cycleways and pedestrian facilities % of amenities meeting the mandatory facilities criteria in Main Roads’ Roadside Stopping Places Policy % of contracts completed on time % of contracts completed on budget Key Indicators Percentage of Total Budget Percentage of Total Achievements Achievements

Total 2009-10 Cost Cost Completion Key Projects ($ million) ($ million) Date Description

great southern Fitzgerald River National Park Construction of Hamersley Drive and 20.0 3.0 April 2012 improvement associated Spur Roads

Kimberley Great Northern Highway

Improvements to pavement strength, road alignment, safety and serviceability to Bow River section sections of the highway between Halls Creek 42.5 8.4 December 2009 and GNH/Victoria Highway intersections. Reconstruction and realignment of Bow River Bridge

Telegraph Creek Bridge 13.6 1.9 December 2009 Bridge construction and 1.3 km approaches

Fletchers Creek Bridge 24.6 4.5 December 2009 Bridge construction and 1.9 km approaches

Upgrade, widening of 11.4 km of Great Northern Highway, widening or replacement Fitzroy Crossing, Gogo Section 3.0 2.4 December 2009 of two single-lane bridges and construction of two new bridges

Recognition Pedestrian Crossing Detectors Assisting Road Users Crossing a busy road can be tricky at the best of times; it is even more 2009 East Kimberley Aboriginal challenging for road users in wheelchairs especially if they are unable to Achievements Awards operate the pedestrian crossing. Main Roads recognises the need to assist • Outstanding Contribution to people with disabilities to safely cross road intersections and has recently Employment and Training taken the first step in addressing this issue with the installation of four state-of- of Aboriginal People Award the-art pedestrian detectors at the busy intersection of Stock Road and Leach (Team Savannah). Highway. These new devices have a dual optical system that detects pedestrians or cyclists 24 hours a day in the waiting areas at intersections which looking ahead automatically sends a demand to the controller at the corresponding pushbutton pole. The devices help reduce vehicle and pedestrian conflict

and provide enough time for disabled users to make it across the road. Des The following are some of the key Snook, our Executive Director Road Network Services, said that “In our search projects planned for next year that for solving problems and providing better services we are constantly on the are aimed at improving community lookout for technological solutions or new ways of assisting road users. This is access: just one of a number of initiatives that we have been trialling over the last • Carnarvon-Mullewa few years”. Road. One road user who has benefited from this is Monica McGee who says • between the detectors have helped her and other people with disabilities cross the Laverton and Docker River. Stock Road and Leach Highway intersection safely. She hopes that more • Fitzgerald River National Park, intersections and crossings in Perth will have the detectors in the future, including Hamersley Drive which would make life easier and give her more independence. from Hopetoun to Hamersley Inlet • .

Main Roads Western Australia | 48 Section two

Main Roads Western Australia | 49 is the Great between Perth and the Kimberley Region The main transport link with the also the only sealed road connecting Perth which is Northern Highway, and it a vital corridor not only for freight, transport making Northern Territory the local community. tourism but also for linking community this $116 million project was to improve remote The key objective of Kimberley are the rainy season when roads in the access, particularly during done at Fletchers in December 2009 the works prone to flooding. Completed Bridge (20 Creek north of Halls Creek), Telegraph Creek Bridge (120 kilometres of Big Mable Creek Bridge (20 kilometres south kilometres north of Warmun), have resulted and Bow River Section (20 kilometres north of Warmun) Warmun) road alignment, road safety and in improved ease of access, pavement strength, of the highway. overall flood serviceability of these sections Contractor Involvement (ECI) model, The project was delivered under an Early Savannah” Alliance (a consortium a 2-stage delivery model awarded to “Team Australia Construction and comprising BGC Contracting, Laing O’Rourke of outstanding outcomes including zero AECOM).The project achieved a number resulted in cost savings), and a lost-time injuries, innovations in design (which number of lasting legacies to the local community. achieved with regards to community As part of this alliance positive results were ongoing engagement during the involvement in the project which included to provide employment various stages of the project and the agreement as well traineeship opportunities to the local Indigenous community of the total workforce comprised opportunities. Throughout the project, 15% a new benchmark for Indigenous local Indigenous people. This has created A contributing factor to achieving employment opportunities in road construction. support in the form of mentoring to this outstanding result was through providing participate in traineeships. applicants to increase their ability to successfully include the injection of money into the Long-term benefits to the local community and competencies of the trainees economy; an increase in the technical skills and ultimately the improved ease of access provided by the new bridges which will enhance community lifestyle, tourism and freight access.

access. remote community remote community project was to improve project was to of this $116 million of this $116 million The key objective The key objective

Improving Access in the Kimberley Access in the Improving Case Study Case Graduation of Team Savannah Trainees Graduation of Team Achievements Achievements Road Management Providing Reliable and Efficient Movement of People and Goods

Outcome sought This program seeks to optimise real-time management of the network, provide traveller information, asset management planning and to support service delivery.

Program at a Glance Maintenance 40% $ million

2010 Road 7% Efficiency 15% State Development 2009 21% Road 2008 Safety 12% 2007 Road Management Office of Road Safety 2% Community Access 3% 0 10 20 30 40 50 60 70 80 90 10

Percentage of Total Budget Expenditure graph

2010 2010 Result Ref Key Indicators Target Actual

% Community satisfaction 90% 97% 119

B-Double 98% 98.6% 120

Road network permitted for use by Double RT - 27.5m 98% 98.2% 120 heavy vehicles Double RT - 36.5m n/a 79.4% 120

Triple RT 53.5m 44% 43.7% 120 Roads 86% 89.1% 120 Network configuration (% of travel that occurs on roads meeting Main Roads’ Strength 94.2% 94.7% 120 AMP Investigatory Criteria) Bridges Width 93.9% 94.2% 121

Average cost of network management per million vehicle km travelled $3,493 $3,474 121

Improvements needed to achieve our goals On track to achieve our goals Achieving our desired goals

Note: Road Efficiency and Road Management both contribute to the outcome of “Providing reliable and efficient movement of people and goods” and as such share some Key Indicators.

Main Roads Western Australia | 50 Section two

ighway was completed, enhancing existing ITS southern end of the Forrest Highway was completed, enhancing existing accommodate future expansion and services and providing greater flexibility to changes in technology Highway and providing coverage of Forrest Leach Highway, operations using of new Austroads National Performance Indicators for network reliability and productivity (throughput) of real-time data to report on efficiency, (refer to the map on page 36) freeways in a nationally consistent manner Highway. Main Roads Western Australia | 51 Road Safety Support Services The following initiatives are based on some of the supporting services provided by the Road Safety Branch. For further information on the Road Safety infrastructure delivered, refer to the Road Safety section on page 19. Incident Management Processes and Systems Improved Crisis and Incident Management processes have been implemented across the State to ensure that we can effectively respond to incidents that occur on the road network. Crisis and Incident Management training has been delivered to more than 190 staff across the State in the new Crisis and Incident Information Incident and in the Australasian Inter-service Management System called WebEOC Management System. See the Case Study on page 55 for more information. Flood Monitoring and Warning Trial Flood Monitoring and Warning An enhanced floodway warning system is being trialled in the Kimberley Region at The floodway water levels the Blina and Gogo floodways on Great Northern Highway. are automatically measured, reported to our Regional office and when conditions the warrant, flashing lights will activate to warn motorists of potential road flooding at Message Signs have been installed to Variable In addition, four pending floodway. advise motorists of road conditions at their departure from the Fitzroy Crossing. This will help people to avoid being caught at floodways away from services and amenities available at the adjacent towns. Key Projects Operations and Services Traffic Freeways Enhancing Perth’s Systems (ITS) continued the deployment of foundation Intelligent Transport have We monitoring, incident management, traveller infrastructure to enable improved traffic freeways. The infrastructure on Perth’s information and congestion management ITS applications that will be needed to enables the operation of more advanced in the future. manage increased freeway congestion levels Some of the initiatives implemented include: • Freeways along Perth’s 37 vehicle detection stations installed • communications backbone to the The 80 kilometre expansion of the fibre-optic • increasing coverage on Kwinana Freeway and 22 CCTV cameras were installed • Reporting using the next generation Commencement of Network Performance • Message Signs on Kwinana Freeway and Forrest Installation of five new Variable Introduction with the management covers activities associated Management Program The Road about technical advice including providing of the road network and operations project. It specifically cannot be allocated to a specific road the road network that Centre, Heavy Operations Centre, Customer Contact Traffic includes the State’s and associated with lighting, traffic signal operations Operations and costs Vehicle activities delivered Some of the key projects and research other operational areas. are shown here. through the program Achievements Achievements

Intelligent Speed Assist Trial Main Roads is taking a significant role as part of the Intelligent Speed Assist initiative. The initiative utilises an in-car unit to analyse GPS location data, electronically mapped speed limit data and the speedometer readings from the car to determine if the car is travelling over the speed limit. A flashing light is used to automatically advise drivers when they are speeding. We are working with the Office of Road Safety on the speed assist initiative and so far units have been installed in 30 vehicles from different stakeholders to trial the technology.

Fatal Crash Investigations A total of 142 preliminary fatal crash investigations were undertaken last year. In addition 24 more comprehensive full reports have been completed in circumstances where the road was considered to have possibly had a role in the crash. The findings from these reports are used to identify road improvements to prevent recurrences. Heavy Vehicle Operations We are responsible for the regulation of road network access for vehicles in excess of 19 metres in length, 4.3 metres in height, 2.5 metres in width or 42.5 tonnes gross mass. These are known as restricted access vehicles. The following are some of the initiatives that have been undertaken by our Heavy Vehicle Operations area:

Accreditation Main Roads manages Western Australia’s Heavy Vehicle Accreditation (WAHVA) which is compulsory for all restricted access vehicles that operate in this State. WAHVA consist of two modules which include maintenance management for vehicles and fatigue management for drivers. Main Roads manages an audit program for over 4 000 State-accredited operators. As part of a compliance monitoring program, 229 random, 5 triggered audits and 3 consultations have been conducted during the year. We assess all of the data obtained during the audit processes and Heavy Vehicle compliance activities to determine future programs of triggered audits.

Compliance Our Transport Compliance Section is responsible for monitoring compliance with regulated access to the road network by heavy vehicles. This area’s key achievement last year has been the move towards a strategic approach to compliance enforcement based on effective intelligence gathering and targeted enforcement activities. This enables a more effective use of resources and targets areas where indicators show there is a higher percentage of non-compliance. Along with the “Complying Together” newsletter that is distributed to the road transport industry, this has encouraged cooperation between some sectors of the transport industry and our inspectors to address and resolve specific non compliance concerns. Further, this approach has achieved a high level of interagency involvement related to heavy vehicle compliance and monitoring by several other enforcement agencies.

Restricted Access Vehicle System (RAVS) Update Stage 1 of the new Restricted Access Vehicle System (RAVS) will be operational in 2010. The system will provide significant benefits through increased automation of activities in some cases, our customers will be able to submit various permit applications and make payments via the internet. RAVS will also automate a number of internal functions and processes that will enable staff to focus on the more complex permit applications or bodies of work such as maintaining operator records and accreditation thereby improving overall customer service, quality of service and documents and permit turnaround times.

Main Roads Western Australia | 52 Section two

On 24 April 2010 the Minister for Transport, Hon Simon O’Brien, hosted On 24 April 2010 the Minister for Transport, Operations Centre to celebrate the a birthday morning tea at the Traffic and 10th anniversary since the opening of the back in April 2000. The Hon Eric Charlton OAM who was Northbridge Tunnel term as Minister for Transport a strong supporter for the project during his at the celebrations. over the period 1993 to 1998 was also present motorists direct savings to WA Speaking at the event the Minister said that amounted to more than since the opening of the freeway and tunnel crashes, lower vehicle $1.4 billion. These mainly derive from reduced Since its opening more than operating costs and reduced travel time. tunnel which currently carries 285 million vehicles have passed through the He said that this is a around 100 000 vehicles on an average weekday. access around the city classic example of road infrastructure transforming opportunities in the Northbridge and providing new urban redevelopment community hub. area which is being revitalised as a vibrant it is estimated that it would cost The original project cost $385 million and which is $95 million today, more than $800 million to replicate the project and Forrest Highway project. more than the new Kwinana Freeway Extension The Graham Farmer Freeway and Tunnel turn 10 and Tunnel The Graham Farmer Freeway The Northbridge Tunnel Main Roads Western Australia | 53 National Heavy Vehicle Regulatory Reform Heavy Vehicle National a single (COAG) agreed that Governments the Council of Australian In July 2009, for regulation, registration will become responsible vehicle regulator national heavy ongoing a commitment to 4.5 gross tonnes, with of all vehicles over and licensing initiatives. This and the preservation of local productivity improvements to safety reform wider micro-economic reform is part of COAG’s heavy vehicle regulatory National on a Seamless agenda under the National Partnership Agreement from both Main Roads and our have a number of representatives We Economy. to progress this contributing to activities of Transport colleagues at the Department and Office have been established in national reform. A national Project director 2013. Regulator by January the National Heavy Vehicle Queensland to implement Group and Working on this project at Board, Reference Main Roads is represented Group levels.

The tunnel carries 100 000 vehicles on an average weekday. Since opening, vehicles have made over 285 million trips through the tunnel, that equals travelling to the sun and back and just passing Mars again on the second circuit. The tunnel is monitored 24 hours a day by a dedicated tunnel operator. There have been 30 vehicle crashes with no fatalities. There have been 22 fire alarm and fire system matters and 5 actual car fires. has The Northbridge Tunnel a comprehensive fire-fighting system including fire hoses and an automatic deluge system. In the event of a fire, fans will control the smoke and fire-rated material will protect the roof and walls. Emergency phones linked directly to the tunnel control centre are located every 60 metres throughout the tunnel. It is the only tunnel in Australia with a central evacuation corridor running the full length of the tunnel. Emergency doors are located at 60-metre intervals and open into a corridor 1.4 metres wide with exits at each tunnel portal or via stairs to the surface. motorists Direct savings to WA since the opening of the freeway and tunnel amounted to more than $1.4 billion. acts • • • • • • • • • • tunnel hbridge nort F Achievements Achievements

Perth to Pilbara Coastal Road Route Strategy The Perth to Pilbara Coastal Road Route is a critical link that services important economic generators, export gateways and population centres along the coast between Perth and Port Hedland. It includes Brand Highway, the soon-to-be-opened Indian Ocean Drive and North West Coastal Highway. Rapid resource development along the corridor, in particular iron ore and natural gas, has put pressure on the coastal route, which is fast becoming the route of choice to deliver supplies to the new developments. The route is looking critical to the viability of existing, developing and future export industries and ahead carries a similar freight task to Great Northern Highway. It is considered vital in the development of the “social fabric” that will develop these remote regions and provide support for future developments. The following are some of the key initiatives planned for next year Our Road Asset Planning Branch has managed the development of a route that are aimed at improving road strategy with considerable input from all of the regions along the route. The management: strategy describes our vision for the route, the desirable “end” state of the route in 25 years, and the planned operation of the route. It will be used to assist in prioritising and determining future infrastructure needs along the • Installation of more vehicle entire route. detection loops along major roads to give a better picture of traffic numbers across the network An Australian First Mobile LIDAR technology • Release of the on-line Restricted Access Vehicle A Digital Ground Survey of Indian Ocean Drive was undertaken between System (RAVS) for the Heavy Greenhead and Brand Highway as a partnering venture between Main Vehicle Operations branch Roads and McMullen Nolan & Partners. Due to the large extent of the work • Construction of a freeway (approximately 60 kilometres long extending 15 m both sides of the existing travel time system has centreline and including all road furniture, signage, culverts, services and, commenced to enable travel rail crossings) and the relatively tight time-frame, an innovative surveying time display on existing methodology using mobile light detection and ranging (LIDAR) technology freeway Variable Message was adopted. Signs and congestion information to be displayed on LIDAR is an optical remote sensing technology that measures properties of our website scattered light to find range and other information of a distant target. Mobile LIDAR is a term widely used for a laser scanner deployed on any mobile • Continue our participation in national heavy vehicle platform such as a car, a boat, or even a 4 × 4 all-terrain vehicle. regulatory reforms. The main advantages of this technique include reduced time spent in the field, little or no impact on the travelling public, minimal traffic management necessary, no exposure of surveyors to hazardous traffic and environmental conditions, exceptional detail achieved, reduced project turnaround time and significant cost savings. This is the first time that this technology has ever been used in this way within Australia.

LIDAR - point cloud of railway crossing

Main Roads Western Australia | 54 Section two

Main Roads Western Australia | 55 Kalgoorlie Earthquake morning of the 20 April 2010, The earthquake, which hit Kalgoorlie on the Regional Office. One phone required the evacuation of our Goldfields-Esperance section enabled the earthquake call to the Crisis and Incident Management where all relevant WebEOC, incident to be entered and managed through WebEOC is a web-based system; all As notifications and details were recorded. information relating to the situation, levels of Main Roads were able to access from any internet site worldwide, in real time. Perth Storms 2010 causing large hail, heavy rain Severe thunderstorms occurred on 22 March Operations Centre (TOC) and Traffic and severe winds. During the storms, our role in managing traffic congestion incident management system played a key impact to the road network, road users across Perth. The storm had a significant as a ‘crisis’ in terms of an and the community and was quickly classified incident level. was used to manage the incident response linking Main Roads liaison WebEOC Team with the Incident Management Western Power, officers at Police, FESA and at the TOC. During the height of the storms, more than 250 traffic signalised intersections across the network were without power and not working. Police were called to control traffic at critical, high traffic volume intersections where signals were not functioning. Generators were installed at key intersections to provide backup power. Widespread flooding occurred on a number of roads across the network, south of Marmion Avenue Northbridge Tunnel, including the , The eastbound lanes of Mounts Bay and Mt Lawley Subway. Hepburn Avenue due to a landslide which Road were completely closed from Winthrop Avenue occurred at the bottom of Kings Park near the iconic ‘Jacobs Ladder’. Centre and Customer Contact Operations The collaborative efforts of our Traffic Centre staff, who worked through the night at short notice allowed us to Additional support was respond to calls and manage the incident effectively. Network Contractors provided by our Road Network Services Branch. Our Term worked around the clock to repair traffic signals once power was restored to intersections. The crisis was handled with a high level of dedication and professionalism across the organisation and all the incident management procedures and processes overall fell into place making our people an important component in the State’s emergency response to this unprecedented crisis. Our Road Safety branch, Crisis and Incident Management section pushed a Crisis and Incident Management section Our Road Safety branch, crisis and incident management a new WebEOC major initiative to introduce Roads. system across Main during used by FESA and Police. This means that is the same system WebEOC each other and and Main Roads can communicate with an incident FESA, Police system. the WebEOC share information via 358 minor impressive, not only has the system recorded The benefits have been bushfires, four detail, but also 20 major incidents, eight incidents in operational have been events, one storm and one earthquake road crashes, six special and lessons learnt in our used to manage, document and identify improvements are just two examples of our approach to incident management. The following incident management system in action.

Over 250 traffic signal intersections were not functioning 85 metropolitan signalised intersections had battery power backup systems enabling them to function for at least four hours storms in Perth in 50 Worst years causing over $1 billion in damage Our Customer Contact Centre received more than 450 calls on 22 March 2010 More than 10,000 visits on our website to get up date traffic information. acts F • • • • • h storm pert

New Crisis and Incident Management System Delivers Management and Incident New Crisis Case Study Case WebEOC system. WebEOC information via the each other and share each other and communicate with communicate Main Roads can Main Roads can FESA, Police and FESA, Police During an incident During an incident Achievements Working hand in hand with the community to create lasting benefits through everything that we do

Community Consultation for the Great Eastern Highway widening project S ection t hr ee Section three working with the community

This section demonstrates our commitment to enhancing relationships through continuous community engagement and creating a sustainable and responsive organisation.

58 Sustainability Creating lasting benefits through the integration of social, environmental and community considerations in everything we do 69 Main Roads and the Community Enhancing relationships by creating an open, supportive and responsive organisation

Aboriginal Smoking Ceremony onsite working with the community Sustainability Through building Main Roads’ business activities typically have a direct impact on the economy, the environment and people. Therefore, by adopting our own Sustainability Policy and staff awareness of Strategy, we will improve and strengthen the way we meet community needs. sustainability principles Our Sustainability Strategy commits to “creating lasting benefits through an integrated consideration of social, environmental and economic aspects in all that we and providing a real do”. This section is structured around the six key elements that drive this strategy, which are: demonstration of their application in the work • Leadership and Corporate Policy • Education and Awareness place, we are able to • Business Processes • Partnerships draw closer to becoming • Sustainability Projects a truly sustainable • Performance Tracking and Reporting. organisation. Leadership and Corporate Policy This element centres on the adoption of sustainability principles within our corporate policies and aligning our normal business practices with fundamental sustainability principles. The following are some of the initiatives undertaken.

Carbon Strategy-Climate Change Adaption and Mitigation We are currently in the process of developing a Carbon Strategy for our entire business. This strategy aims to tie together the efforts that have already been made to reduce our exposure to the implications of climate change and to set a way for further action as we look to the future. As part of this work a carbon footprint snapshot will be developed as well as key performance measures to ensure we can track the success of the initiatives we will implement.

Sustainability Framework Developed for Major Projects A Sustainability Framework is being developed for major projects, which will draw on the experience and lessons learnt from projects that have already tackled sustainability. The framework will also consider industry best practice and independent frameworks in use by other industries. To support this Main Roads has become a member of the Australian Green Infrastructure Council which is developing a Sustainability Rating Tool for infrastructure. It is proposed that the new framework will form part of our overall Project Management System and be a critical part of our Recognising Opportunities and Delivering Solutions (RO&DS) process.

Commissioner’s Sustainability Awards The “How Sustainable Are You” competition was run again last year as part of Sustainable September. The awards are designed to recognise the efforts for sustainability from our people across the State. Entrants were asked to give examples of activities undertaken to support sustainability and to outline the benefits. The following were recognised for their efforts: • Individual – Anthony Collis for the actions he had taken around his home to save energy, water and waste. • Branch – Wheatbelt North for supporting sustainability through their innovative actions that saved energy, water and materials, and showing a commitment to social responsibility. This is two years in a row for Wheatbelt North. • Project – Special Award, Metropolitan Region for being a practical leader for sustainability in Main Roads.

Main Roads Western Australia | 58 Section three

Main Roads Western Australia | 59 Recycling dispose of ICT Equipment; Auction, Main Roads uses the following methods to ICT equipment was disposed of as Recycling and Community Re-use. In 2009-10 219 recycled. Main Roads people are follows; 319 auctioned, 396 donated and set behind a push for greater recycling across Main Roads. Individual branches have up recycling facilities for waste other than paper and employees participate in events These actions have pre-empted the implementation of such as the Mobile Muster. commingled recycling for all offices as an upgrade on the current paper recycling. There is a mandatory Common Use Arrangement – Disposal of Information and in place for the Metropolitan areas; ICT Equipment Communications Technology Main Roads looks to support community initiatives such as Perth Zoo’s However, phone campaign. ‘They’re Calling on You’ Main Roads often participates in externally organised events that have sustainability Main Roads often participates in externally September and Earth Hour. at the heart of their purpose such as Sustainable with the aim of raising awareness Sustainable September is an annual campaign are organised over the month of A number of activities about sustainability. in action. Main Roads also encouraged September related to promoting sustainability were staff to participate in Earth Hour and ensured that all lights and appliances on the Narrows Bridge in Perth. switched off including the decorative lighting Business Processes business processes is the key to Incorporating sustainability into our day-to-day The following are some of the initiatives achieving a more sustainable organisation. undertaken: Champions Groups Champions both the corporate and regional Sustainability Established in 2008, These Strategy. in progressing elements of the Sustainability Groups have been active are keen to undertake representation of Main Roads people who groups are a diverse currently involved related projects. The projects they are specific sustainability Framework, in developing the Sustainability Performance with include assisting Intranet Strategy for Main Roads, reviewing the Sustainability developing a Carbon Sustainable Program and assisting with deploying and Education and Awareness September. Sustainable September and Earth Hour Education and Awareness Education a real and providing of sustainability principles staff awareness Through building closer to we are able to draw in the work place, of their application demonstration of the initiatives organisation. The following are some becoming a truly sustainable undertaken: Earth Hour, lights off at the Narrows Bridge Earth Hour, community with the working working with the community

Property Management The ongoing commitment for the efficient use of energy and water in our buildings has continued. Upgrades, building extensions and new facilities have been designed to include environmentally efficient design concepts. The following are three examples of this commitment being put into practice: • Great Southern Regional Office, Albany – This was completed and occupied in late December 2009 and included design concepts that will deliver more efficient use of energy and water. • The New Computer Suite facility – This new facility located in our Don Aitken Centre was completed in April 2010. It accommodates the State-wide computing network for Main Roads. The old facility no longer complied with information technology industry standards for energy. The new facility has been designed with the latest technology that will result in an efficient use of energy and will address Main Roads needs well into the future. It has also freed up valuable floor space enabling us to provide more appropriate workstations and workspace for our employees. • Water Efficiency – During the year, water usage audits were undertaken at each of our offices and depots across the State. The audits identified that we have largely already implemented actions that facilitate the most efficient use of water. The recommendations contained in the audit reports, to further increase the efficient use of the water supply, will be implemented in a managed way over the next few years. We remain committed to considering the latest efficiency actions when upgrading existing facilities and this has resulted in more efficient use of energy and water.

Buy Local In terms of policy on local purchasing, as a State Government agency, we adhere to the Buy Local Policy administered by the State Supply Commission. The Buy Local Policy requires in part: • The consideration of local content in bids and the potential for industry development and employment creation through Government buying; • Government agencies must explore the capability of local businesses to meet supply requirements. Benefits from purchasing locally are to be recognised in value for money assessments; and • Purchasing decisions must be undertaken in accordance with specific initiatives of the Government that give preferential consideration to local businesses. Buy Local Policy clauses are included in all of our tender documents and tender assessments. The policy is available on the following website: www.ssc.wa.gov.au/ policies02.asp?id=19. Buy Local reporting is extracted from information contained within the Department of Treasury & Finance’s Tenders WA website and verified by Main Roads. Data is not yet available for the past year.

Environmental Management System We have a total approach to environmental management, established by a corporate environmental policy supported by specific objectives and public reporting of performance. Responsibilities span from Executive Directors who oversee high-level management reviews, to operational areas where delivery group staff are trained in their job-specific roles. Since 2005, Environmental Management System (EMS) has provided a framework for improving and contributing to a robust and extensive approach that demands high-level commitment and performance. This year our system was recertified to international standard ISO 14001, via an external audit. The scope of certification is the total management system comprising planning, delivery, maintenance, network operations and support services. A recent focus has been on integration of our three certified systems of environment, quality and occupational health and safety.

Main Roads Western Australia | 60 Section three

Main Roads Western Australia | 61 Partnerships Local Government and portfolio agencies Through working closely with contractors, and planning alignment. The following we can establish common sustainability goals are some of the initiatives undertaken: ROADS Foundation by Main Roads in November 2006 The ROADS Foundation Limited was established The Foundation construction industry. to address the skills shortages in the civil or disadvantaged people in aims to facilitate traineeships for young, unemployed It links careers in the road industry. regional communities that will lead to long-term them in the transition to the workforce new trainees with a local mentor to support training and support to the trainees, and the traineeship. It also provides education, successful outcomes for the trainee and their mentors and supervisors to facilitate the ROADS Foundation had a full turn-over of Over the past 12 months the employer. networks, whilst redesigning and staff and has been busy building and strengthening outcomes. streamlining forms and processes for improved Aboriginal Heritage Aboriginal Heritage in development of heritage sites receives early consideration Protection of Aboriginal Understanding to avoid impacts wherever possible. road projects in an endeavour owners who have requires special knowledge from traditional areas of significance meetings with on heritage sites. More than 30 formal a major role in consultation and specialist Main representatives occurred in the past year, communities or their and management of heritage Roads staff received further training on assessment sites and processes. Embedding Sustainability into the New Integrated into the New Integrated Sustainability Embedding Service Arrangements of was the embedding undertaken last year sustainability projects One of the draw on (ISAs) which Service Arrangements into the new Integrated sustainability such as mining. This transport industry and other industries best practice from the they take into annual maintenance activities are delivered, will ensure that as our approach to considerations but the more holistic account not just environmental sustainability. Coral South with the ROADS Foundation trainees on the Lancelin-Cervantes Project community with the working working with the community

The Foundation has successfully assisted and supported 85 young people in civil construction traineeships through 7 road construction Contractors and Alliances, 8 Local Governments and 10 of our own regional offices. In the past 12 months the Foundation has supported 10 existing worker trainees employed by the Shire of Jerramungup, while a further 8 have been placed with Local Government on projects. Job readiness training has been provided to 11 Indigenous young people, with two new mentors inducted.

Collaboration with Stakeholders Working with stakeholders is an important part of our approach to achieving mutually beneficial environmental outcomes. We are a founding member and remain a major supporter of the Roadside Conservation Committee, which fosters effective management of roadside vegetation through a range of services. Main Roads made significant contributions to the development of guidelines and a five-year strategic plan, and training sessions for staff and Local Government officers. We had also a major role working with other agencies in developing a noise policy for the Western Australian Planning Commission. The Commission has now finalised and released the policy on road and rail transport noise and land use planning. Currently, we are liaising with agencies and Local Government on practical aspects of implementing the policy, particularly in regard to proposed residential developments adjoining major roads. Sustainability Projects Demonstration of the application of sustainability in construction projects and targeted corporate sustainability initiatives will result in our organisation significantly contributing to building a more sustainable State. Various projects to embed sustainability into Main Roads practice have been progressed during the year including:

Sustainability Framework Test A test sustainability framework was developed for the Great Eastern Highway Upgrade Kooyong to Tonkin. This framework is linked to the Australian Green Infrastructure Councils (AGIC) sustainability rating tool which is under development. Main Roads has become a member of AGIC to show its support of this tool and sustainability. Results are being assessed to determine how best to apply this tool to other significant projects.

Road Projects and Environmental Assessment We recognise that our projects may have an impact on the environment and as such all road projects are assessed for potential environment impact. Initially this is done by a screening process and projects determined as low impact are managed through standard environmental conditions of contract. Other projects are subject to investigations and any necessary approvals are gained and project environmental management plans are developed and incorporated into project delivery arrangements. Details of assessments undertaken are shown under performance tracking and reporting on page 64.

Re-using Construction Waste A golden opportunity to reduce our carbon footprint was presented during the demolition of several Midvale buildings to make way for the new Great Eastern Highway-Roe Highway interchange. Instead of dumping most of the construction waste into landfill, we engaged Earth Group to undertake the demolition based on a cost effective tender which would see up to 95% of the material recycled for future use. Approximately 6 000 tonnes of material was carted away from the three sites and only 300 tonnes actually went to waste. Future use of this material includes crushed concrete bricks being used for car park construction at the Perth Airport and timber being processed for mulch and compost.

Main Roads Western Australia | 62 Section three

Main Roads Western Australia | 63 State Government and private fleet operators are joining together as part of a State Government and private fleet operators Australia by The University of Western Federally funded research program conducted trial aims to determine a better understanding State Electric vehicle The WA (UWA). vehicle driving and charging patterns. of driver behaviour and to predict electric first integrated electric vehicle recharging network, The trial will also test Australia’s part of a separate research project led by to be established in Perth later this year as would be required for electric vehicles in the and identify what infrastructure UWA, expect to benefit from participating in the trial by demonstrating publicly future. We carbon emissions, reducing oil our support for sustainability through reducing and assessing future network needs. reliance and supporting renewable energy Biodiversity to clear native vegetation, including State development continues to apply pressure road network. Our approach is to for new roads and improvements to the existing some clearing is inevitable. In order to avoid, reduce and mitigate clearing, however into revegetation with the aim of planting balance this loss, significant effort is put landscape is becoming more important in more than is cleared. Revegetation of the and we are applying more focus unique biodiversity, Australia’s preserving Western on achieving consistently good results. A specialist group has been formed with a core of very experienced staff to foster improvement. A recent knowledge transfer initiative comprised a revegetation workshop in the central Wheatbelt for 15 staff, focusing on techniques that lead to success. An application of an advanced technique is the use of constructed topsoils for the Mandurah Entrance Road project, to enhance poor soils and improve germination and survival of seedlings. Electric Vehicle Trial Launch Trial Electric Vehicle Brown-Out and Active Reactor Trials and Active Reactor Brown-Out a major gas in June 2008 caused Island gas explosion at Varanus The major of street reduced the level months. Main Roads continued for many shortage that light off every second by effectively switching selected highways lighting along conducting a and interchanges). This was done through (except at intersections reduced road lighting trial and assessing the impacts of the street lighting Brown-Out shown a power After 12 months, the results of the trial have to the road network. of about 2 500 000, a reduction in carbon emissions saving in excess of $200 statistics over the period have remained stable. tonnes, whilst crash Street in Main Roads a new Australian Technology A trial of the Active Reactor Active Reactor gear commenced in January 2009. Some 36 lighting infrastructure what benefits they could offer Highway to determine Tonkin trays were installed along and other costs power consumption, greenhouse gas emissions in terms of reducing power savings of trial showed that by using the Active Reactor for Main Roads. The emissions by This would reduce greenhouse gas 15-23% could be realised. for every lamp. 0.24-0.37 tonnes of carbon dioxide per annum Biodiversity-spreading constructed topsoil on the Mandurah Entrance Road community with the working working with the community

Performance Tracking and Reporting We continue to develop mechanisms to monitor and report progress on sustainability performance within our organisation. The following are some of the initiatives we have undertaken:

Global Reporting Initiative Following our 2009 Annual Report being upgraded to a Sustainability Report in accordance with the Global Reporting Initiative (GRI) framework, we have built on this achievement this year. Our 2010 Main Roads Annual Report is now at a self-assessed B-Level. To complement this, a draft Sustainability Performance Framework has been developed. The framework highlights important sustainability issues to Main Roads and includes areas of focus related to climate change, resource use, ecosystems, the transport system and creating value for all Western Australians. To develop this framework, the GRI has been drawn upon and our long - term issues identified. These areas of focus will form a Sustainability Matrix to ensure that sustainability performance is addressed, measured and clearly communicated to our stakeholders. Current compliance with the GRI can be found on Page 165.

Public Environment Report We also produce an annual Public Environment Report (PER) as a means of providing the community with easy access to general and specific environmental information about our business. Reports are available on our website.

Environmental Compliance In 2009 we had 9 incidences of environmental non-compliances and no penalties or financial sanctions relating to our activities were receievd. We strive to achieve full compliance with statutory environment requirements. When this is not achieved remedial processes are in place to help prevent recurrence. There was one significant spill in July 2009 on Lancelin to Cervantes project where approximately 1,000 litres of diesel was spilt as a result of a truck rollover. Further details of this includingaction plans will be provided in our Public Environment Report (PER) due to be published later in 2010, which can be accessed on our website The following table outlines the number and level of road prjects subject to environmental assessment. Please note that the number of projects initiated is less than the projects subject to environmental screening due to projects “initiated” being defined as the project charter stage which may not occur in the same reporting period. Often the environmental screening does not occur until the project is funded and this could be several years after the project charter was written. Main Roads received no penalties or financial sanctions relating to its activities. There was one significant spill in July 2009 on the Lancelin to Cervantes project where approximately 1 000 litres of diesel was spilt as a result of a truck rollover. Further details of significant non-compliances and action plans will be provided in our Public Environment Report (PER) due to be published later in 2010. This can be accessed on our website.

Level of Environmental Assessment 2008 2009

Number of road projects initiated* 45 49 Number of road projects subjected to environmental screening 96 71

Number of road projects for which environmental impact assessment was conducted 79 82

Number of road projects referred for possible assessment under State or Commonwealth legislation 3 4

Number of road projects assessed under State or Commonwealth legislation 0 1

*Excludes bridge repair projects and sub-projects (sub-projects are those projects that are associated with a larger project but are outside its original scope). These projects are still subject to the environmental assessment process.

Main Roads Western Australia | 64 Section three 462 2010 7,015 4,954* 22,196 18,282 432 2009 1,699 7,259 19,396 17,595 -e (excludes scope 3 emissions). -e (excludes scope 3 414 2 2008 6,927 2,999 11,663 16,820

ND 2007 3,282 7,183 14,612 17,159 -e) 2 -e) 2 -e) 2 Main Roads Western Australia | 65 1 Does not include electricity usages from street lighting. 2 Attributed to Carbon Neutral offset program for State Fleet. *This figure includes offsetting carried over from 2009. Energy Usage, Greenhouse Gas and Waste Management Gas and Waste Greenhouse Energy Usage, designing energy and fuel include; –10 to reduce in 2009 Initiatives implemented Building Greenhouse under the Australian to achieve 4.5 stars new buildings ABGR Green Star principles incorporation of (ABGR); maximising Rating system buildings; and refurbishments and fit-outs of existing in alterations, additions where possible; electric water heaters with solar systems replacing old gas and systems to times and settings of existing air-conditioning and adjusting operating Roads has also energy demand. On the road network Main achieve reductions in include the of initiatives. Examples of these initiatives implemented a number calculation of Reactor trials. 2009-10 saw the first full Brown-Out and Active which was 28,906 t CO Greenhouse gas emissions We have been actively looking to reduce this through various initiatives. have been actively looking We -e) 2 Indicator Air Travel (t CO Air Travel Greenhouse Gas emissions from offsets (t CO Greenhouse Gas emissions from offsets (t Greenhouse Gas emissions from street lighting (t CO Greenhouse Gas emissions from street lighting Greenhouse Gas emissions from elecricity and fuel use (CO Greenhouse Gas emissions from elecricity Electricity Usage (GJ) Biodiversity-revegetation workshop in Central Wheatbelt Biodiversity-revegetation workshop in Central community with the working working with the community

Resource Use and Conservation In road building projects, natural materials are crucial, therefore whenever we obtain materials we endeavour to avoid clearing natural vegetation. This is achieved through strategic materials searches and extracting material from previously cleared or degraded areas where possible. Materials Extracted

Indicator 2008 2009

Imported road construction materials (000s t)

Sand 3,754 622

Gravel 1,533 1,422

Crushed Rock 684 239

Limestone 1,440 251

Aggregate 57 89

Asphalt 43 372

Other 489 180

Kerbing, barriers, bridges and Culverts

Concrete (Cubic metres) 43,988 25,040

Other (000s t) 9.72 3.01

Resources Recycled

Indicator 2008 2009

Waste materials to landfill

Kerbing (metres) 3,966 5,072

Pavement/footpath (sq metres) 1,370 2,837

Existing seal (sq metres) 15,880 73,894

Unsuitable material (cubic metres) 60,530 22,116.3

Other (cubic metres) 2,351 922

Recycled materials

Total (000s t) 111.1 82.75

*ND=No Data available

Main Roads Western Australia | 66 Section three

“I wish to commend Main Roads’ approach to sustainability in the delivery of “I wish to commend Main Roads’ approach considerations must its road network. Social, economic and environmental and it is the social element sustainability strategy, platform an organisation’s culture and people that can have the most influence through an organisation’s on producing real sustainable outcomes. relationships strategy, Main Roads is to be commended for its enhanced as real organisational commitment to collaboration, transparency and the development of trust with all stakeholders is a powerful tool to develop a culture committed to service, and one that listens and enacts on the needs of no matter how small the request. its customers and the community, Positive relationships result in positive outcomes, and I am certain Main Roads’ leadership in this area will build on the successes it has already achieved. I look forward to further developing the Australian Green with Main Roads.” strong relationship Infrastructure Council’s Australian Green Infrastructure Council Doug Harland, Chief Executive Officer, Protecting our Infrastructure Against Climate Change Against our Infrastructure Protecting of potential to provide target figures agency in Australia are the first road We design projects. The in future planning and for consideration sea level rise to sea gases has led scientists to believe that changes growth in greenhouse and the rainfall intensity and increasing temperatures level, weather patterns, of scientific will accelerate. There is now a large body consequent impacts within our these changes will become more evident work suggesting that for roads it is a requirement that planning and design planning horizons and an anticipated regions should include consideration of and bridges in coastal rise in sea level. guidelines that are being incorporated have developed “climate change” We areas. The design work for future projects near coastal into the planning and considered. implications of rising sea levels need to be guidelines state that be assisting Main Roads regions to locate sections of existing will soon We can then focus on in sea levels. We infrastructure at risk due to potential rise treatments enabling intervention priorities for strengthening or identifying other certain future. aimed at protecting our assets into a less we will turn our attention As results from more research becomes available increase may have for to the potential impact that things like temperature frequencies or the impacts of example on bitumen deterioration rates, reseal rainfall patterns are also likely to thermal expansion on bridge joints. Changing in the north of the State. impact on our drainage networks particularly A Message from the CEO of Australian GreenA Message from the CEO of Infrastructure Council (AGIC) Main Roads Western Australia | 67 Finalist- the Danah Zohar Finalist- the Danah Zohar for Corporate Social Award Responsibility. A focal point of this project will be the release of a Carbon Strategy which will detail actions to reduce Main Roads’ contribution to climate change and to adapt to climate change in the future. Continued work towards developing a culture of sustainability across Main Roads and its partners through awareness training and the sustainability champions groups. Australian Human Resources Australian Human Resources Institute • n n Recognitio • g ahead looking ahead The coming year will see the continued development of a Sustainability Performance Framework for Main Roads business which includes: • community with the working working with the community Case Study Thinking Outside the Box; Our New Regonal Office in the Great Southern The new “Green” office Our new Albany Office is a long way from the former regional office and laboratories that were built in the 1960s, and supplemented with dongas as the has been designed workforce increased over the years. Their replacement was necessary to enable to achieve a 4.5 star us to continue providing an efficient and professional service to the region. Since the late 1990’s Main Roads has significantly changed its operational energy rating and practices by outsourcing asset management and maintenance services. With a capacity to accommodate 90 employees, the new office was built to incorporates a host accommodate personnel from both Main Roads and the Alliance. At a quick of Greenstar design glimpse you would be forgiven for thinking the new office resembles a morphed-cross involving a Lego set and an IKEA construction. But this exterior is initiatives, which will in fact disguising a high tech, contemporary, environmentally friendly building. The new “Green” office has been designed to achieve a 4.5 star energy rating reduce our carbon and incorporates a host of Greenstar design initiatives, which will reduce our footprint and long-term carbon footprint and long-term operating costs. Building features include northern orientation, built-in natural ventilation, sun-shading devices to block the operating costs. northern sun, glazed windows enabling natural light to enter, rainwater tanks, motion-sensor lighting and a mixed mode ventilation system. The mixed-mode ventilation system regulates the air temperature through two weather stations located on the roof. When external conditions reach a favourable level, the internal air-conditioning system turns off and external louvers open allowing cross-ventilation to the building open plan areas. The design also includes a labyrinth concrete duct running beneath the floor slab that feeds tempered air to the air-conditioning system reducing the load in winter and summer and improving performance. Hassell Architects designed the building which was constructed by SIM Building and Construction. Construction of a new Materials Laboratory was completed in March 2010, enabling our Materials Engineering employees to join us at the new office. Designed with sustainability, health and safety in mind, an improved dust-extraction system was installed to avert the dusty, building smell that pervades materials labs. Mechanical services that comply with new Occupational Health and Safety requirements were also installed to remove silica dust. Our new office has enabled us to enhance relationships by hosting regional forums, workshops, Government agencies meetings and health and lifestyle exercise classes in conjunction with the Department of Water. Through the outstanding work of our Property Management Branch and our Information Technology and Communications team, the new office was delivered on schedule, with a seamless transition. Main Roads new Great Southern Regional Office, Albany

Main Roads Western Australia | 68 Section three

Main Roads Western Australia | 69 Engagement In October 2009, the Government released a “Putting the Public First” policy which outlines the need to engage the community in a transparent and accountable manner during policy development. In keeping with this, we have reviewed our Community Engagement policy and strategies and established a range of Community Engagement processes and tools that are being refined and aligned to the updated A number of different community engagement techniques are Policy and Strategy. used including surveys, world café and independently facilitated workshops. Each Assurance Review method is selected based on the scope of the project. A Value is just one example of a tool that assists in identifying community engagement Working with our Community Working Making Roads Work key role in ensuring that the road network links communities, facilities, play a We closely with the State’s Working industrial, commercial and business development. industries is crucial to providing this service. Key business stakeholders include employees, contractors, advisors, suppliers, the Royal Automobile Club (RAC) and relevant industry advocacy groups (transport, agriculture, mining, motoring, tourism). This encompasses liaising with key Government stakeholders such as the Western Minister Hon Simon O’Brien MLC and Parliament, Local Australian Transport Australia Police, central Government, utilities, and service providers, the Western Government agencies, transport and infrastructure-related agencies at State and Commonwealth levels, and environment and conservation bodies such as alongside a number of Australia. Working the Conservation Council of Western private organisations through alliance relationships, our stakeholder portfolio is diverse requiring sound strategies to consult, engage, identify and manage each stakeholders needs. Our Customers interest or share in the undertakings of Our customers include any person with an are affected in any way by the work of our organisation which includes those who With more than 2.1 million residents Main Roads and the level of service we provide. by the road network. directly or indirectly, in our State, nearly every person is affected for different purposes, including buses, A variety of vehicles use the road network pedestrians, which gives insight into the motor cycles, trucks, cars, bikes, taxis and and balanced when making different range of customer needs to be considered key community stakeholders include decisions that affect those road users. Other groups and members of Western landowners affected by road projects, Indigenous involvement strategy details a Australian communities. Main Roads’ community who to engage with, when and to what level. series of plans that assist in determining engagement plan and a relationships plan. This includes a communications plan, an in conjunction with these plans to Interactive and mapping techniques are used determine relevant stakeholders. Main Roads and the Community and the Roads Main be the community and to relationships with vision is to enhance Main Roads and responsive decision transparency for a culture of collaboration, recognised creating Australia means work” for all road users in Western making. “Making roads Our community and supportive and responsive organisation. and sustaining an open, collaborative objectives include building strong strategic stakeholder engagement Ensuring all key encouraging a shared vision and commitment. relationships through accurate and regular informed, through the provision of factual, stakeholders are well community and identifying and addressing stakeholder, information, as well as in the communities managing the impacts of our operations industry concerns and Engagement are supported by Main Roads’ Community we work in. These objectives our key principles and commitments. policy which clearly outlines commitment. shared vision and shared vision achieved through a achieved through objectives will be objectives will Our Community Our Community community community with the with the working working working with the community

requirements of projects and can evaluate the success of Community Engagement actions that deliver savings in time and cost throughout the project lifecycle. All Main Roads activities are encouraged to adopt Community Engagement of some form including incorporating key community stakeholders within project teams. This process is to be guided by the IAP2 Spectrum which assesses risks and opportunities associated with engagement.

Strategic Relationships Group The Strategic Relationships Group (SRG) is a small group created to pursue enhanced strategic relationships with the community and stakeholders. The SRG seeks to foster relationships with key Government, business and community stakeholders to assist in the proactive identification of the potential synergies, interdependencies and issues that impact upon delivery of transport infrastructure within the State. The group has three key areas of focus: strategic relationships and community engagement; Local Government relationships; and strategy development and strategic advice. The SRG also facilitates strategic alliances with key stakeholders, industry groups and non-Government organisations to address critical needs and build capacity and capability. In December 2009, a Strategic Relationships Forum was formed in the South West Metropolitan Region to support strategic decision making and the development of sustainable transport networks. The forum is the first step towards developing an open dialogue with community stakeholders on sustainable road transport networks for the South West Metropolitan Region. This initiative will provide Main Roads with a benchmark demonstration project that will assist in the delivery of projects undertaken within the context of the highest level of community and stakeholder engagement, as mandated by the Government and Main Roads principles.

Main Roads Advisory Groups Collaboration with customers and stakeholders ensures that our operations are open, accountable, fair and flexible. Essential input into various aspects of the organisation’s business is obtained from a number of specialist Advisory Groups.

Binjarreb Koorlanglea Dance Theatre, New Perth Bunbury Highway Opening Advisory group • Customer Service Advisory Council • Cycling and Pedestrian Advisory Group • Disability Advisory Group • Heavy Vehicle Advisory Group • Environmental Advisory Group • Western Australian Road Construction and Maintenance Industry Advisory Group • State Road Funds to Local Government Advisory Committee • Main Roads – Western Australian Local Government Association Liaison Committee • Traffic Management for Works on Roads Advisory Group and Traffic Management for Events Advisory Group.

Main Roads Western Australia | 70 Section three Target = 86% Target CSI Score 88.87% 90.47% 88.87% 88.52%

break 2009 from 59.8% to 64.7% lower than the rest of the community. the road network and rate these elements amongst the areas where Main Roads performs the most strongly amongst the areas where September 2009 March 2010 June 2010 Quarter December 2009 Main Roads Western Australia | 71 Customer Feedback Records Information Management (TRIM) since July have been using the Total We 2007. This corporate record management system is a primary source of customer feedback with the ability to capture complaints, requests, compliments, faults and in other customer data from a range of sources. The reports and statistics produced TRIM are knowledge management tools that can help us identify areas of business Capturing accurate data that require better processes or improved efficiency. we have in partnership with a software specialist, is therefore critical. This year, developed an online training module to educate and provide a reference guide to have successfully tested the online training module on members of a all staff. We These results are a testament to our commitment to be recognised for excellence These results are a testament to our commitment are also relationships. We through inspiring leadership and strong collaborative regularly to ensure it adequately captures committed to review this dynamic survey evolving needs of the community. the concerns of the organisation and the Customer Service Index a single corporate key performance The Customer Service Index (CSI) provides customer service performance and indicator that measures and promotes our service measures that keep us improvement. It is made up of 12 customer commitments. In 2009, we reviewed the accountable to our customer service charter and standards set are still practicable CSI composition to ensure that the benchmark The review confirmed that we have in measuring our customer service standards. and that a new set of measures will be been consistently meeting the benchmark service organisation. The new set necessary for continuous growth as a customer of measures will be developed in 2011 and will prompt further customer service improvements. CSI scores for the year ending 30 June 2010: • the storm period (March 2010) and Easter Maintenance of positive results over • excellent ratings) increased notably since High performance rating (good and • tend to place more importance on elements of Commercial truck and bus drivers Service Improvements Customer Perception Survey Community conducted to gauge is an annual survey Perception Survey The Community core business satisfaction on how we perform on our community views and our customers think also provide a good indication of what functions. Survey results been a key source 16th year running, the survey results have is important. For the projects to meet areas as they plan, assess and monitor of information for business highlights areas of business objectives. The report not only operational and strategic can assist us as we possible areas of improvement that strengths but also identifies be drawn from the 2010 report, Numerous highlights can plan for the years ahead. including: • 96.8% overall satisfaction • and road management are most important elements of road Four of the top six community with the working working with the community

pilot group who have provided feedback for further improvements. As the training module is rolled out in July 2010, we will be closely monitoring completion progress to identify staff or business areas that may require further support.

Complaints Handling Customer Complaints provide an opportunity to build knowledge and improve the services we provide to the community. The complaints handling policy outlines our commitment, monitored on a quarterly basis by our Customer Contact Centre through a combination of telephone and email surveys. This year we have added the call recording facility to, not only assist in staff training, but also to ensure that the level of customer service provided by our Customer Contact Centre meet our obligations as outlined in the customer service charter and complaints handling policy. The system will also be improved in the future to incorporate this data into our corporate decision making. From a total of 475 customer feedback items, 251 (52.8%) have been registered as complaints.

Category of Complaint Percentage (%)

Traffic and Safety 30

Road Works 9

Maintenance 14

Heavy Vehicles 7

Cyclists and Pedestrians 1

Other 40

Customer Service Advisory Council The Customer Service Advisory Council (CSAC) was set up in July 2006 to provide community and industry involvement into our organisational planning processes and strategic direction. Four years from inception, CSAC continues to be instrumental in stretching the service delivery standards we have set ourselves to achieve. This year, CSAC provided feedback and direction on a number of activities including. • Community Engagement Process employed by South Metropolitan Connect for the Roe Highway Extension project • Roadside Memorial Policy Review • Stakeholder Satisfaction Survey Review • Website Improvements. The CSAC will continue to play a key role in our consultation and engagement processes in the year ahead. This collaborative approach provides an essential link to community and industry groups who form a part of our customer base and provide the transport solutions of the future.

Website As technology and consumer needs evolve, so does our website. The initial aim of the current website was to ensure ease-of-use for the general community. Now, two years since it was re-designed the focus shifts to enhance ease-of-use and provide more targeted content enabling users to better plan their journey and use the road network more effectively. The past 12 months has seen the adoption of modern technologies and media, including Twitter to make information more readily available and delivering content directly to the user. In moving forward, we plan to broaden our web audience and get a better community understanding of the information we have available to them via our online services.

Main Roads Western Australia | 72 Section three 960 755 2010 14,137 181,353 2009 13,292 165,363 New Service New Service

the services of, and any events organised by Main Roads. the buildings and other facilities of Main Roads. will enable them to access the information as readily as other people are able to access it. Main Roads staff as other people receive. complaints to Main Roads. in any public consultation by Main Roads. Tweets Email Enquiries Followers Twitter Telephone Calls Telephone CCC Statistics Main Roads Western Australia | 73 After three years of implementation, 92% of these initiatives have been either completely or partially incorporated into project development and customer service is practices across the organisation. For more detailed information a copy of the DAIP available on our website. was amended in 2004 and required all State and The Disability Services Act 1993 was amended in 2004 and required all State and implement a Disability Access and Local Government authorities to develop are committed its DAIP in 2007. We Inclusion Plan (DAIP). Main Roads launched vision for a better quality of life for all Western to achieving the State Government’s in recognition that people with disabilities, Australians. The DAIP has been produced their families and carers, have the same rights to access our products and services The DAIP will add further emphasis to the as any other member of the community. significant progress that we have already made in addressing the needs of people in 1995. The DAIP provides a inception with disabilities since the initial plan’s framework outlining a suite of implementation strategies designed to enable Main Roads to achieve the following six desired outcomes during the lifetime of the plan: • People with Disabilities have the same opportunities as other people to access • People with Disabilities have the same opportunities as other people to access • that People with Disabilities receive information from Main Roads in a format • People with disabilities receive the same level and quality of service from • People with disabilities have the same opportunities as other people to make • People with disabilities have the same opportunities as other people to participate Disability Access and Inclusion Plan Disability Access and Inclusion Plan Customer Contact Centre Customer a week service seven days hour, provides a 24 Contact Centre (CCC) Our Customer provides information It is accessible and community. Australian to the Western is the first needs. The CCC for diverse community range of media catering through a Main Roads. Acting as customer service interfaces provided in point of contact for all the community, the CCC manages information flow between the customer advocate, State road network. specialist areas across all issues on the stakeholders and our management play an important role in State-wide incident The CCC continues to the public and and coordinating information from by obtaining, disseminating stakeholders. of Road Safety by the CCC has assisted the Office During the past 12 months, has provided 24/7 email contacts at initial entry point and accepting its call and during the roll out of to the Insurance Commission of WA customer call support centre further enhanced the for a trial period. Additionally, its crash reporting tool and the wider Operations branch to the Heavy Vehicle its service and accessibility transport industry. per month on the General Enquiries The CCC receives an average of 15 112 calls This number fluctuates throughout number and other State-wide contact numbers. 24 874 calls per month during the State’s the year and can increase to as many as to be a medium of choice by its cyclone and bushfire season. Email continues than 1 100 emails per month. customers with the CCC responding to more community with the working working with the community

Twitter Trial Triumph We have the largest Twitter following of any Western Australian Government agency with more than 960 followers and 52 groups. Main Roads launched its Twitter account as a trial in November 2009 as it enables us to deliver instant updates to the travelling public so they can plan their routes accordingly. After the resounding success of the trial it is now a permanent feature of how we communicate with road users. All tweets are managed by our Customer Contact Centre and also link to Recognition Transperth, the Public Transport Authority, to enable users to plan combined journeys by car and bus or train. Benefits to both Main Roads and our W.S Lonnie Awards 2010 customers include a reduction in calls to our Customer Contact Centre and (2008-09 Annual Report) less emails and complaints as a result of real-time traveller information being • W.S Lonnie Memorial Trophy instantly available. We also benefit from the opportunity to reduce congestion • Office of Ombudsman Award as people plan their travel arrangements accordingly. As part of providing for Complaints Handling- real-time traveller information we also support the “iPhone app” AUS Traffic Winner which pins information within our tweets. • Allan Skinner Trophy-Winner “The Main Roads Twitter feed is great! I monitor it all the time and I don’t • Margaret McAleer Special even use the freeway! My colleagues at work really appreciate the Twitter Commendation Award feed I circulate towards the end of the day. Close to home time, there is often • General Award for Agency traffic information that affects half the staff and the very updated information with more than 1 000 FTE’s- provided by Main Roads is very beneficial to road users.” Gold Winner Pia Duxbury, Small Business Development Corporation. Join us at www.twitter.com/perth_traffic. looking ahead

The following are some of the key Vital Partnership with IAP2 initiatives planned for next year around continuing to improve how Another objective currently underway is to develop a strategic relationship we work with the community: agreement with IAP2 (International Association for Public Participation) to provide access to best practice, tools and to accredited training for Main • Review and revamp of the Roads’ staff. This will build upon the targeted training and internal systems Customer Service Index. already in place for community and stakeholder engagement. As highlighted • Review and redeployment by IAP2’s President, Anne Pattillo, this partnership would enable training to of an enhanced and more be provided to more people in skilled public participation and community strategic Customer Service engagement. Ultimately enabling assessment of the state of the public Charter. participation practice in Western Australia and embedding evaluation and • Continue exploring the learning for engagement practice during infrastructure projects. adoption of Customer Relationship Management “We need to partner with organisations committed to the skilled practice of software. putting people at the heart of decision making. That’s why we are delighted to • Launch of Phase 2 of the partner with Main Roads Western Australia. redesign of Main Roads Main Roads has both a track record of skilled community engagement across external website. projects and initiatives and a commitment to advancing their own practice and • undertake assessment the practice across all agencies and communities in Western Australia and and recertification against Australasia.” the International Customer Service Standard. Anne Pattillo, President of IAP2 Australasia • Explore the adoption of new technology through an enhanced intranet site to increase collaboration and improve communication.

Main Roads Western Australia | 74 Section three

Main Roads Western Australia | 75 ighway Extension has a long history of unanswered ighway Extension has The proposed Roe H complex and a significant wetland system, is technically questions, impacts on level of acceptance within the community. has a widely varying of the key benefits which include the completion The project has significant Fiona Stanley road network; improved access to the strategic link in Perth’s access to in the Murdoch area. It will provide Hospital and other developments the expanding Kwinana the future Outer Harbour, Harbour, the Fremantle Inner along Leach remove trucks from the residential areas industrial area and will Road and Kwinana Freeway. Highway between Stock personnel from both Main Roads South Metro Connect is a team comprising formed to manage the Roe and its consulting industry partner AECOM The team was established Highway Extension project development phase. a road that acknowledges to gain environmental approvals by designing a road through an the environmental and social impacts of constructing significant area via environmental environmental, cultural and economically The community engagement model assessment and community collaboration. constructive information from used on this project is one that aims to gather at a concept design that will pass the both community and stakeholders to arrive system and minimise impact on the State and Federal environmental approvals Aboriginal heritage sites. enabling feedback to be Community engagement activities have included included; two information days, a provided and generating awareness which design workshops, a dedicated multi-criteria analysis (MCA) workshop, three timely information in person, a community online forum, a shopfront to provide workshop. functional website and an MCA options selection collection exercise, provided a The workshops, which were not just a data feedback to be included into the design platform for community and stakeholder needs into design specifications. process and involved translating community positive outcomes to the project with Community involvement has brought many which Options Selection Workshop the most important occurring from the MCA established a new preferred alignment with assistance from a community and stakeholder representative group.

South Metro Connect Community Engagement to Reach a Sustainable Outcome a Sustainable to Reach Engagement Connect Community South Metro Case Study Case constructing a road. and social impacts of the environmental that acknowleges that acknowleges designing a road designing a road approvals by environmental environmental established to gain established to The team was The team was Members of the South Metro Connect community with the working Creating an inspirational and supporting culture that allows our people to achieve things they did not imagine were possible

Main Roads employees onsite in the South West Region SectionSection four four

Our commitment to creating a safe work environment that Our commitment to creating a safe lifestyle also contributes to building a healthy Investing in Our Workforce Investing in Our Workforce Safety First Creating an environment that will attract, develop and retain Creating an environment that will attract, the future the right employees for now and into

Main Roads Western Australia | 77 78 86 This section highlights the people behind making roads work the people behind making This section highlights It includes an outline Australian community. for the Western create our workforce of the of initiatives implemented to help wellbeing of our employees. future and ensure the safety and

g roads maki n people Section four Section Building Organisational capability through Development Programs Building Organisational capability through Development people making roads Investing In Our Workforce Our inspiring direction Our vision is for Main Roads people to make a significant difference in the community, not only do we seek out opportunities to develop our present day and leadership allows our workforce, but also work towards “creating our workforce for the future”. This strategy is the key to creating an organisation where people embrace and accept people to achieve things those who aspire to bring innovative ideas, skills and perspectives to work. they did not imagine This strategy expands on one of the key areas of focus from our 2k12 Strategic Plan. It aims to ensure that the right people are attracted and retained to address future were possible. skill and competency needs that will sustain Main Roads into the future. Throughout the year work continued on implementing a range of innovative, leading edge initiatives aimed at creating a workforce for the future based on a philosophy that people are the key to a competitive edge. Our “Better Business” Plan To align with the review of the broader Transport Portfolio in 2009, we undertook an organisational wide review of working arrangements with a focus on identifying where improvements can be gained in the way we work, what should be our organisational priorities and innovative means of addressing these challenges. The Better Business Project was led by a team comprising representatives from each of our Directorates with Ray Seman, Director Metropolitan Operations, as Project Manager. All areas of the organisation were engaged in the consultation which led to endorsement by Corporate Executive of a number of recommendations ranging from changes to work processes, to the review of various organisational structuring. Implementation of the recommendations is well underway with an emphasis on pragmatic improvements and the identification of efficiency outcomes. The importance of strategic management is vital to the success of Main Roads and with the 2k12 Strategic Plan setting our direction and Better Business acting as a catalyst, we will be more effective in moving Main Roads forward. Building Organisational Capability Online Recruitment System During 2009 our Attraction and Retention Branch stepped into the realm of online candidate care. The Recruitment Advertising Management System (RAMS) is not only used for creating and placing our vacancy advertisements, but also for candidates to submit online applications, ranking and short listing applicants, communications with applicants and a reporting and statistics function. The benefits gained from this initiative includes reducing the time from advertising to appointment, streamlining the administrative task which creates the flow on effect of increased productivity in the branch as well as the benefit of reduced paper usage.

Development Employee Programs The Development Employee Programs continue to be a critical component of the organisation’s strategy to build long-term capability. There are currently 150 graduates, cadets, scholarship students and trainees participating in the various Development Programs. Achievements include: • The attendance of our people to a range of career-related events aimed at University and High school students including Curtin University, Engineers Australia and the Careers, Education and Employment Expo. • The Development Employee Leadership Program is an accredited course that ensures graduates are well equipped with the skills and knowledge to become future leaders. To date 65 graduates have completed the program with a further 29 currently participating. • The Technical Traineeship Program provides opportunities for young people under the age of 25 to develop new skills in the road construction industry whilst living and working in regional areas of the State. There are currently five trainees on this program.

Main Roads Western Australia | 78 Section four

Main Roads Western Australia | 79 Road Construction and Maintenance skills In the area of road construction and maintenance skill development, a comprehensive skills audit was completed looking at the construction and maintenance skills of our staff. On completion of the skills audit we developed a range of specialised training to address critical construction aspects such as spray seal work and widening. These courses are based on a “10 Commandments” approach, focusing on elements that have been found to be critical for success and are delivered by a noted subject matter expert. The courses capture organisational knowledge that has taken many decades to build and it is pleasing that this can now be formally passed on to less-experienced staff. Further topics in the series are under development. Building Technical Capability Building Technical Materials Engineering commenced last year at our The program of accredited training and assessment date 38% of the target group have now completed Materials Engineering Branch. To the program with a further 54% working their way towards completion. The program combines formal assessment of competence to establish prior competence in laboratory operations with targeted training to address skill gaps that have been identified. Completion of the program has led to the award of either the Certificate or Advanced Technology the Diploma in Laboratory IV in Laboratory Techniques, Diploma in Laboratory Operations depending on the role of the individual within Main Roads. This has resulted in a significant enhancement to capability in materials testing and helped us to meet and maintain the requirements for accreditation with NATA). Authorities ( the National Association of Testing atalee Siddons, one of our employees originally from the Wheatbelt North Region Natalee Siddons, one of our employees originally Program, a Department of Education and was nominated for the 2009 Ambassador (ApprentiCentre) initiative in conjunction with Main Roads. The selection Training thorough requiring supporting evidence process for the successful candidate was and achievements. As part of the and reasons for nomination based on experience Channel 10 studios where she was program Natalee attended a filming session at the benefits received from the traineeship interviewed on camera. She highlighted the regional areas and her personal program, the opportunities in country and Western students and people in experiences. The video was filmed to encourage on the ApprentiCentre website. Australia to apply for traineeships and is displayed for Natalee and Main Roads, allowing The program has been a great achievement the organisation to future trainees. her to professionally represent and promote Senior Executive Development Program Senior Executive of senior managers to challenge the leadership thinking This program was designed thinking leadership for establishing an innovative and forward and serve as a driver with the of the program was developed in partnership culture. The structure Plan, 2k12.The Alliance and is aligned to our Strategic Business School AIM-UWA executive in 2007 and concluded in November 2009. Further program commenced program including an are being explored to follow this development initiatives in late 2010. executive coaching program to commence Ambassador Program Apprentices and Trainee Middle Manager Development Program Development Middle Manager and and aspiring frontline aims to develop current Manager Program The Middle program organisation. The leaders within the to become future middle managers of the and successful graduates leadership areas key management and focuses on During the a Diploma or Advanced Diploma in Management. program receive either and a further successfully graduated from the program 14 employees year, program. 17 commenced a 2010-11 e making roads peopl people making roads

Asset Management Development The pilot Asset Management Development program commenced in mid-2009 and ran through the year with final assessments for participants to be completed mid-2010. The course is designed for participants to achieve a Vocational Graduate Certificate in Physical Asset Management. An evaluation of the value to the organisation of this program will follow and consideration will then be given to providing appropriate further development opportunities based on the evaluation’s outcome.

Project Management Development The Project Management Development program was also piloted this year based on the nationally accredited Diploma of Project Management. The program used Main Roads project examples to develop the knowledge and understanding of participants. The inaugural intake involved eight participants who have now successfully completed the program. Further targeted delivery is planned for 2011.

Competency Based Progression We have maintained the momentum towards a competency based approach to improve capability and performance of our workforce, in addition to working with key stakeholders to address the skills crisis in the road infrastructure industry and the Public Sector as a whole. This system takes a targeted approach to align the development of skills, knowledge and experience with operational requirements, delivery and succession planning. The program has seen a tripling in Engineering Associate capability when looking at indicators such as retention, competency development, satisfaction and delivery which has resulted in a respective increase in the value and complexity of work undertaken. Various moderation and process improvement exercises for the pilot program were undertaken including the development of competencies for other career streams including Traffic, Asset and Project Management, Finance and Organisational Development. A 12 month progress report has been provided to Government and discussions have commenced seeking further roll out of the system to these additional occupational functions. Attraction and Retention Workforce Planning We have been undertaking workforce planning for a long time; however, recently we have evolved the focus of this work because of the changing environment impacting on our workforce. This includes the increasing activity in the resources and infrastructure industries and the introduction of Integrated Service Arrangements (ISAs) to Main Roads. We now engage a higher level of participation from Branch Managers in order to source richer information on our workforce to feed into our forecasting for our Workforce of the Future. As a result, we are more aware of our future resource requirements and are able to focus our efforts on securing people with the right skill sets. Part of workforce planning includes our phased retirement program which specifically targets staff who would like to gradually make the transition to retirement whilst taking part in various knowledge sharing initiatives designed to capitalise on their years of knowledge and experience to ensure that this is not lost when they retire.

Enterprise Bargaining Agreement Negotiations for the three enterprise agreements covering employees were finalised in May 2010. The agreements are for a two year term expiring on 5 February 2012. The agreements reflect our commitment to family values and new ways of working through increasing flexibility around working hours and phased retirement, and creating more effective and efficient ways of rostering for shift workers.

Main Roads Western Australia | 80 Section four

Main Roads Western Australia | 81 The Toolkit was released, Management Toolkit In March 2009, the Corporate Knowledge to the organisation. More than reflecting the importance of knowledge sharing Don Aitken Centre site which included 150 employees attended the launch at our who provided insight into what knowledge presentations from a number of employees tips on how it can be incorporated into management means to them and provided was handed out at the event work. The Knowledge Management Toolkit everyone’s State. and has also been distributed across the to knowledge management toolkit outlines our corporate approach This user-friendly The file is a working document, and offers tools and guidance for all employees. takes steps to further implement intended to grow and evolve as each individual areas. The file is complemented with web Knowledge Management in their respective of Knowledge Management initiatives pages available from our Intranet Site. A range over the coming years as part of the have been, and will continue to be implemented and for Knowledge Management Award including a new Commissioner’s strategy, to facilitate knowledge sharing. greater use of Individual Development Plans Vacancies and Applications Vacancies advertised 67 external our Attraction and Retention Branch Over the past 12 months previous year we receiving 1 000 applications in total. The permanent positions, This signifies an positions, receiving 1 361 applications. advertised 101 permanent with Main Roads total number of applicants for positions increase in the average the previous year. per position compared to 13.6 in averaging 14.9 applications Knowledge Management Specified Callings Specified of Professional Engineers and the Association 2009, Main Roads In December to establish of Understanding into a Memorandum Branch) entered Australia (WA at Main calling for engineers to provide specified calling schedule a new specified Service General the same as those applied under the Public Roads with salary rates date for GOSAC General Agreement 2008. The operative Agreement 2008 and specified calling was 13 March 2008 for all existing the agreed salary increase approved by the Department of Commerce. engineering positions Corporate Knowledge Management Toolkit e making roads peopl people making roads

Employee Individual Development Plans Individual Development Planning underpins our approach to learning and career development. Our Individual Development Plans (IDPs) provide the opportunity for each employee to build their own capability by taking time to focus on their learning and development needs. The IDPs also create a link between the work that people undertake and the strategic direction of Main Roads. Since their introduction in 2004, the IDP framework has evolved and has been identified in the Better Business Review to be a critical issue.

The Better Business review has also renewed the focus on the role IDPs can play in the setting of performance targets by managers and so highlighting the link between IDPs and managing performance in general. A program of training is planned to support the use of the IDP by managers in this important way. Another improvement this year has been the development of more meaningful data collection and reporting on knowledge sharing capabilities across the organisation. The result will be for regions and branches to have better access to useful data about staff that have specialised expertise and are willing to share it with others who may be in a position to benefit from it.

Our Alumni The aim of the Alumni is to maintain relationships with former staff and to show appreciation for their efforts and dedication in shaping what the organisation is today. The Alumni currently supports 760 active members and is continuing to grow. Living Our Values We continually strive to become more of a “values based organisation” as opposed to a “rules based organisation”, as values form the foundation of our culture and are used to drive decisions, actions and behaviours of all employees. The following are just some examples of initiatives taken that underpin being a values based organisation:

Family Day As an organisation, we are actively committed to promoting work-life balance and family values. As part of our value of respecting and supporting the community and each other, we recognise the importance by celebrating and hosting Family Days across our Metropolitan and Regional offices. Family Day is also about recognising each Directorate’s contributions to the organisation and how they are associated within the community. Each Directorate demonstrates this by putting together a display outlining past achievements, current projects, as well as new and upcoming projects and events. It allows families to become involved in aspects of Main Roads where employees are able to show their families their work environment Valuing Diversity There is a strong emphasis on promoting equity within our organisation, which includes ensuring that the workplace is free from harassment and discrimination and that all employees have equal access to training, progression and promotion.

Harmony Week All Directorates and Regional Offices celebrated 2010 Harmony Week in their own special way. Events held ranged from morning teas to lunches where tasty international treats such as English jam tarts, Christmas Island fish crackers, Italian biscotti and Australian lamingtons were shared. The dishes represented our employees’ heritage which ranged from Argentinean, Canadian, English, Chinese, Iranian, Italian, Malaysian and South African to name eight of many. This demonstrated the richness and diversity of our employees and allowed us to celebrate our differences and the added value this brings to Main Roads.

Main Roads Western Australia | 82 Section four Total Total 1,109 1,106 1,094 Numbers 62 140 124 106 Male Numbers 72.9% 73.4% 73.3% Male % 809 812 802 Male Numbers 8 1 45 23

Female Numbers 27.1% 26.6% 26.7% Females % 292 300 294 Female Numbers Year 2010 2009 2008 Level 6 Level 7 Level 5 Level 8 Management Level Main Roads Western Australia | 83 Women in Senior Management Positions Women Gender Profile of Main Roads Women in leadership Women increasing the recognise the need to take steps towards As an organisation we Executive is leadership positions. Currently our Corporate presence of women in the Diversity Committee this as an issue, they have tasked entirely male. Recognising in management and Action Plan that will see more women with creating a Policy and Calvert took the first Fund for Women roles. The United Nations Development developing a world first the gender gap in the business world, by step towards closing and advancing to assist organisations with empowering “Code of Conduct” designed women. Empowering Principles” “Women’s In 2010 several organisations signed the equality between men and women within showing global commitment to advancing Corporate Governance Council released organisations. In December 2009, the ASX Principles. These included the a proposal to expand existing Corporate Governance has measurable objectives and mandatory establishment of a diversity policy which information in their annual report requirements that all organisations disclose organisation and in senior management relating to the number of women within their positions. is currently focusing on women In light of this, Main Roads Diversity Committee going into the creation of an action in management, with a large amount of effort technical fields and senior management plan to increase the presence of women in a diversity working group workshop to positions. In July 2010, the Committee held and an action plan to remove assist with the establishment of guiding principles women into management roles within Main barriers and facilitate the advancement of equality by increasing the presence of Roads. It is apparent that establishing gender will not be an overnight process, but will women in management and technical roles instead occur progressively overtime. 99th Year of International Women’s Day Women’s of International 99th Year Roads, diversity at Main valuing and celebrating our committment to As part of and Regional at both our Metropolitan Day was celebrated Women’s internationl and health discussions, women’s tea, presentations, included morning offices. This health information packs. the distribution of women’s e making roads peopl people making roads

A Secondment to Paris When Jeremy Kaltenrieder joined us as a Graduate Surveyor in 2003 the last place he expected to end up was on a secondment to the World Road Association (WRA) in Paris. Each year, through Austroads, a development opportunity is offered to employees from Australian and New Zealand road agencies to spend approximately nine months working with the WRA General Secretariat. The WRA has 118 member country Governments and represents just over 60% of the United Nations members. Recognition The Association’s purpose is “to be the world leader in the exchange of knowledge on roads and road transport policy and practices”. Its main activity Australian Human Resources is managing the work of 17 Technical Committees that bring together experts Institute from around the world addressing current and emerging issues facing road • 2009 Finalist CEO of the Year authorities. The work of the Technical Committees culminates in a World Award-Menno Henneveld, Road Congress every four years. Born in Perth, Jeremy’s Swiss background Managing Director of Main and fluent French-speaking skills were put to good use in this bilingual Roads WA organisation. Human Resources Australia 2009 During a presentation to staff Jeremy said that the exposure and professional • Hays Award for Innovation in relationships with road experts from around the world provided an outstanding Recruitment and Retention - learning experience both personally and professionally. Jeremy was recently Highly recommended appointed as Senior Surveyor Regional Support and said that he has been • SageCo Employer of Choice able to apply the skills and knowledge gained whilst working in Paris to his Award (Public Sector) new role. This is just another example of how we invest in our people as part Premier’s Award for Excellence in of developing our future workforce. Public Sector Management For more information on the World Road Association visit their website at www.piarc.org/en. • Finalist- Improving Government Category - “Creating Our Workforce of the Future” Development Jeremy Kaltenrieder in Paris, France Employee Program

looking ahead

The following are some of the key initiatives planned for next year around continuing to invest in our workforce: • Continued deployment of Better Business. • Ongoing roll out of development programs aimed at building our capability. • Creation of an on-line IDP system. • Adoption of a new Women in Management Policy. • Continuing to promote what it means to be a values based organisation. • Looking for new opportunities to embrace corporate social responsibility.

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Main Roads Western Australia | 85 Main Roads recognises the critical need to increase the presence of women in the critical need to increase the presence Main Roads recognises roles. This is in technical and senior management our organisation, particularly strategies to Diversity Committee, which is developing a key focus area for our men and women in roads. close the gap between Associate transition from a business role to an Engineering Caroline Carabott’s into technical the steps being taken to attract more women is a good example of began in 2006 as a contractor in an fields. Her career with Main Roads extraordinary role which marked the beginning of her administrative support Development Plan, Caroline sought journey with us. As part of her Individual including stints as a Customer a broad experience tackling diverse roles Officer and as an Austroads Network a Strategy Project Services Coordinator, exposure to technical issues that Program Assistant. This last role gave Caroline led to her interest in undertaking Australasian road agencies face and ultimately a career change. took the opportunity to become part At the end of her Austroads role, Caroline to provide on-the-job technical of our Engineering Associate program designed Recognising the career training to people from a non-technical background. Caroline has embarked on a new development opportunities this would offer, career path. in management and in technical Caroline credits the support towards women in her decision to change her areas as a big encouragement and influence she is a strong believer that if day, Faced with new challenges every career. people will recognise this and provide you demonstrate motivation and passion hopes to become a Project Manager tremendous support. Looking ahead, she with Main Roads. and continue advancing her technical career succeed in the technical field, “It is inspiring to see others (men and women) recognised as one of those women and it made me realise that I wanted to be with a passion for success.” Caroline Carabott, Engineering Associate.

Increasing the Presence of Women in Roads of Women the Presence Increasing Case Study Case roles. and senior management particularly in technical in our organisation, in our organisation, presence of women presence of women to increase the to increase the the critical need the critical need Main Roads recognises Main Roads recognises Caroline Carabott, Engineering Associate e making roads peopl people making roads Safety First The corporate safety This financial year has seen much change and continuous improvement to our Occupational Safety and Health Management System, the culture it supports and slogan: Think Safe: direction in which Main Roads chooses to progress with Safety. The corporate safety slogan: Think Safe: Work Safe: Home Safe continues to underpin the emphasis we Work Safe: Home Safe place on behavioural safety, safe work practices and health and lifestyle education for continues to underpin our individual employees’ personal lives. the emphasis we place Initiatives on behavioural safety, Third Party Certification safe work practices Our Occupational Health and Safety Management System has been recertified to AS4801, the construction industry benchmark for third party Occupational Safety and health and lifestyle and Health quality certification. The certification is subject to periodic surveillance audits and ensures that we remain a leader in terms of Occupational Health and education. Safety within the Public Sector. The AS4801 recertification ensures that the safety component of our integrated Management System is meeting organisational outcomes whilst reflecting benchmarked best practice.

WorkSafe Certification Complementing the AS4801 certification is the WorkSafe certification that ensures continuous improvement in our culture and system. The WorkSafe criterion acknowledges excellence in safety through a strong multi-layered engagement process founded on continuous review and improvement. Currently our Corporate Occupational Safety and Health System has obtained Gold status, we are now seeking Platinum certification to reach best practice status. A gap analysis was launched late in the year to study the feasibility of qualifying for this very prestigious industry benchmark. The Infrastructure Delivery Directorate has already been recommended for the Platinum certification by a third party audit provider. It is expected that WorkSafe will advise of successful achievement this year. A number of other Directorates within our organisational structure have also achieved individual WorkSafe certifications. These are Road Network Services Directorate (Silver Certification), Planning and Technical Services Directorate (Silver Certification), and Regional Services Directorate (Silver Certification).

Organisational OSH Commitment and Engagement Occupational Safety and Health (OSH) engagement is providing an environment that is based on strong collaborative relationships and partnerships formed between all levels of the organisation. Through the Occupational Safety and Health Management system’s robust multi-layered committee structure (both Regional and Directorate), management plans are based on corporate initiatives and feed back into the Corporate Safety System ensuring that we are aware of the overall risk to the organisation and links this with a risk management approach. Our Committees comprise Senior Management, employees and Safety Representatives. The commitment from these Safety Champions provides a forum for two-way communications that ensure a conduit for local committees to be kept abreast of corporate developments and goals. This ensures that operational information and needs are integrated into the corporate channels. The engagement process also relies on a monthly snapshot of the organisation being presented to the Corporate Executive in the form of key monthly performance indicators. Our Occupational Safety and Health branch is currently reviewing the effectiveness of these performance indicators.

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Main Roads Western Australia | 87 As part of our commitment to promoting a healthy lifestyle for our employees and community giving, Main Roads paid the entry fee for employees to participate in the 2010 “HBF Run for a Reason” or the HBF Freeway Bike Hike events. Alongside Police, traffic management companies and other key organisers, we contributed WA to the road closure and traffic management on the day of the run resulting in a successful event. Safety Element for 2010 Commissioner’s Awards Safety component to this year’s Main Roads has now added a Workplace This step allows employees to nominate a team or individual Awards. Commissioner’s for their contribution to outstanding workplace safety within the organisation. The acknowledge the achievement of an individual or team for Awards Commissioner’s the year. Preventative Health Measures talk but walking the walk in terms of Main Roads believes in not just talking the implementing preventative health measures for our staff State-wide. This year, once again staff have had access to organisation sponsored flu vaccinations and skin cancer screening. These initiatives were accessed by over 750 of our staff. In addition to these large-scale projects many industrial health issues were monitored and reviewed such as hearing and eyesight tests and other vaccinations applied where necessary. ‘HBF Run for a Reason’ Program Driver Safety Training Driver Safety Training Program has seen more than 750 Training Continued support of Main Roads Driver training. Progressing the training this year, employees undertake the defensive driver of scope to include more in-depth 4WD the course content has seen an expansion knowledge being added to the one-day sessions. Inspirational Safety Conference 2009 Inspirational Safety Conference the ‘Main Roads Inspirational Safety In November 2009, we hosted The event was from a range of industry leaders. 2009’ featuring presentations sharing in the promoting best practice and knowledge intended as a way to industry. Safety and Health in the road construction management of Occupational relationships between Main Roads, Local Another key objective was to strengthen the contractors and other public Government, construction contractors, maintenance sector agencies from across the State. backgrounds including both Federal Speakers on the day came from a range of centred national organisations. Topics and State Governments, as well as local and lessons learnt from various projects, around updates to State and Federal legislation, the role of leadership in OSH a case study on the journey to Federal accreditation, for business in general. The meeting of and why good safety leadership is also good provided opportunities for H community, ‘like minds’ from a cross-section of the OS The conference was considered a great discussion, debate and knowledge sharing. attendees requested that the conference be success and feedback from many of the a regular fixture. OSHtober Fest OSHtober our Health and and as part of promoting OSH in the workplace As part of Nutrition seminars on; again offered employees we have once Lifestyle initiatives, at smarter), Ergonomics how to eat to help our staff understand (presentation your house), Sort injury prevention ideas for every room in Home (learning about preventing how to prevent disagreements from it Out presentation (discusses where we offered Tea and a ‘Stress Less’ Afternoon positive workplace relationships) is now a permanent It was once again a popular initiative and massages and food. calendar. feature on our safety e making roads peopl people making roads Case Study Health and Lifestyle Program

The program aims to Our Corporate OSH Committee is currently exploring the benefits of integrating our existing Occupational, Health and Safety Program with our Health and enhance our Lifestyle Program. The aim is to ensure ideal health and wellbeing in Main Roads people, which in turn will work to minimise accidents within our workplace. employees’ overall Whilst a formal decision has not been reached it was our recognition of the direct health, wellbeing and link between healthy lifestyle decisions and safety and wellbeing in the workplace, which drove the development of the Health and Lifestyle Program. working habits. The program aims at enhancing our employees’ overall health, wellbeing, alertness and working habits, with a push towards integrating health and safety initiatives. This is captured in our safety plan model. The program is designed to enable employees to receive expert diet and exercise advice, undergo free health and blood pressure checks and access one-on-one consultations with an Exercise Physiologist from Trench Health and Fitness. Employees also have unlimited access to free exercise classes including yoga, pilates, high intensity circuits, swimming coaching, boxing, core moves and seasonal exercise groups such as a cycling group, swimming squad (aqua- aerobics) and lunchtime walking groups. Sponsorship for employee registration in community events such as the City to Surf, the Freeway Bike Hike and the City of Perth Great Bike Ride is also provided, enabling employees to make positive improvements to their health and the community. Regional employees also have access to the program which includes regional visits from the Exercise Physiologist, one-on-one consultations, presentations, access to swimming passes, gym passes, bicycle use and class sessions such as yoga and Pilates. Other regional initiatives include a “fresh and fruity Friday” healthy morning tea held once a month and an annual big day out where employees participate in an outdoor activity with a health and safety theme. In 2010 our Organisational Development, Finance and Commercial Services Directorates and Wheatbelt North Region trialled Health and Wellbeing workshops aimed at educating staff about the critical impact stress and work-life balance has on individuals. The workshops were successful, with positive feedback being provided by participants. We are now looking at the business case by rolling out similar programs across the State.

Blood pressure check being conducted by a Health Consultant

Main Roads Western Australia | 88 Section four Achieving our desired goals Achievement Achievement Contractors Number of LTIs Main Roads Number of LTIs 85% 0 Actual 0.8 3.9 12.5 Actual

2009-10 On track to achieve our goals 50% Target 0 Target 2009-10 0 or 10% Reduction 0 or 10% Reduction 0 or 10% Reduction 5 1 2 3 4 Improvements needed to achieve our goals 0 Main Roads Western Australia | 89 0.0 0.3 1.5 As can be seen, during 2009-10 we sustained 8 LTI/Ds, resulting in an increase 8 LTI/Ds, As can be seen, during 2009-10 we sustained Injury/Disease Frequency Rate from 1.5 to 3.9 serious injuries in our Lost Time achieved a slight decrease in sustained per million hours worked. Our contractors from 3.9 to 3.7. their LTIFR last year and as such is disappointing, Although Main Roads results increased from have achieved in the past 5 years and they are still the second lowest results we we will be refocussing on addressing still below the industry average. In 2010-11 and working to ensure that the the areas in which these incidents have occurred 5 years are maintained and continue to successes and improvements of the past improve. ost – Time Injuries Lost – Time disease that results in is defined as an injury or (LTI/D) Injury/Disease A Lost Time The following longer. being unable to work for one full shift or the affected employee during the of Main Roads and our contractors graphs show the performance 2009-10 year: Main Roads and Contractors OSH Performance by Performance Review Performance reported, incidents and hazards reports, close out of focuses on hazard Our reporting of staff on meetings, induction and toolbox levels at safety committees attendance is a sample of workplace inspections. The following their first day and undertaking the year: progress throughout 0 Actual 2008-09 Apr-Jun Oct-Dec Jul-Sept Jan-Mar LTI/D Severity Rate LTI/D LTI/D Incidence Rate LTI/D % of Managers who have undertaken training in OSH and injury Management responsibilities LTI/D Frequency Rate LTI/D Number of Fatalities Indicators Indicators e making roads peopl ost - Time Injury Frequency Rate Lost - Time people making roads

Workers’ Compensation and Injury Management During the past year, Main Roads incurred 18 worker’s compensation claims in total. Of these 18 claims, 8 have been finalised, with none pending and none declined. 100% of injured workers returned to full time work within 28 weeks of injury. This graph shows our performance compared to previous years

Worker’s Compensation Claims Lodged (Approved/Pending per Financial Year)

06/07

07/08

08/09

09/10

0 5 10 15 20 25 30 Number of Claims

The continued implementation of the Main Roads injury management system has assisted in the effective rehabilitation and return to work of employees throughout the year to their substantive roles. This has been achieved through close consultation of all parties in the customised return to work programs and the utilisation of external specialists where needed.

Total Number of Active Claims (Cumulative-All years)

06/07

07/08

08/09

09/10

0 5 10 15 20 25 30

Number of Claims

Although the total number of claims in 2009-10 was lower than previous years, there have been more serious injuries during that time than last year, with correspondingly more detailed injury management requirements. There was however, a concerted effort made this year to finalise some of our long-term outstanding claims, which is reflected in the graph above showing the total number of active (open) claims that Main Roads currently has.

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Workplace Giving Workplace largest of Australia’s Shave is one Greatest Foundation World’s The Leukaemia $14.6 million. All the raised more than events which this year fundraising services to by the Leukaemia Foundation to fund free money raised is used myeloma families living with leukaemia, lymphomas, support patients and to find better It also funds blood cancer research and related blood disorders. their hair More than 125 000 people shave or colour treatments and cures. from our Don a team of eight enthusiastic employees each year and this year organisation. board strongly supported by the rest of the Aitken Centre got on with the rest Oreb bravely led the charge and together Our team captain Petar putting to raise $9 700 for the Leukaemia Foundation of the team managed Australia. Throughout the year our in Western 25 fundraisers us in the Top This is in a wide range of fundraising activities. employees also participate the Giving program which offers employees Workplace supplemented by our from their salaries to one of four benefit of making regular donations directly great organisations. Jerolina Rankin gets into the spirit of “the World’s Greatest Shave” Jerolina Rankin gets into the spirit of “the World’s Main Roads Western Australia | 91 Outstanding Safety Record Outstanding Safety Record and Innovative Safety Practices for Access Alliance Great Northern Highway Project (Muchea to Wubin) -Gold Winner Continued progress towards achievement of WorkSafe Platinum Certification. Further exploring the integration of the Safety, and Health and Lifestyle programs. Ongoing deployment of safety awareness with a focus on continuing to change employee behaviour and approach to creating a safe workplace. Human Resources Australia 2009 Human Resources Australia 2010 Awards WorkSafe • n n Recognitio The following are some of the key initiatives planned for next year to continue investing in our workforce: • • • g ahead looking ahead e making roads peopl Our values form the foundation of our Corporate Governance process with continuous improvements driven through our Strategic Plan

Lancelin-Cervantes Project Main Roads Western Australia | 92 SectionSection five five

Global Reporting Index Resource Agreement Financial Targets Road Industry Fact Summary Employee Numbers 175ZE of the Electoral Act Statement of expenditure against Section Contracts exceeding $1 million Management Structure Publications List Corporate Governance processes Identifies our leadership team and governance Performance Measures and Financial Statements

Main Roads Western Australia | 93 Maps Index Glossary Contacts 94 112 165 Appendices This section outlines how we direct and manage business This section outlines how we direct achieve compliance, and activities to optimise performance, measures and financial presents our audited performance statements.

nance gover finances and Section five Section Collie River Bridge governance and finances Corporate Governance Inspiring others to create Corporate Governance is the system by which we direct and manage our business activities to optimise performance, achieve regulatory compliance and deliver value change, set strategic for customers. Main Roads is using a Corporate Governance framework based on four key components. The framework recognises our values as the “bedrock” of direction and ensure Corporate Governance coupled with the improvement initiatives derived from our good governance and Strategic Plan (2k12). The four components of the framework are: decision making. • Leadership – inspires others to create change, set strategic direction and ensure good governance and decision making • Drivers – provides guidelines in achieving consistency and integrity in all we do • Compliance – ensures consistency in our business practice • Improvement and Innovation – maintains our high level of performance and creating new ways to operate The framework enables us to govern with integrity, accountability and transparency. It is underpinned by the following structural arrangements:

Drivers

Roads Matter 2k12 2k12 Professionalism Working Together

Main Roads’ purpose is to provide safe and efficient Improvement Leadership road access that will enhance community & Innovation lifestyles and ensure economic prosperity

Excellence in Embracing 2k12 Customer Service Challenge 2k12 Family

Compliance

Corporate Executive Committees Management Review and Audit Internal and External Strategic, Corporate Committee, Business Improvement, Policies, Processes, and Directorate Business Risk Management, Corporate Development Contracts and Project Plans Performance Monitoring, Occupational Safety & Health, Management, and Controls and Budget Committee Review and Reporting

Corporate Executive

Managing Director of Main Roads

Enabling Legislation

Main Roads Western Australia | 94 Section five

Main Roads Western Australia | 95 Together these components ensure that the framework will result in sound policies will result in sound policies that the framework components ensure these Together including: governance objectives achieving the key and practices • and direction strategic aims Guiding • and values Setting standards • and oversight Management review • decision making Ethical and responsible • management and reporting Safeguarding financial • Managing risk • for money Providing value • and requirements of stakeholders Respecting the rights • all relevant laws. Compliance with structure within was a significant change to the governance During the year there between a review to seek greater integration Portfolio. Following the Transport Portfolio, the title and accountabilities of the the agencies within the Transport to the Director General Transport. Commissioner of Main Roads were transferred as the Managing Director of Main Roads. The head of our organisation is now known for the future strategic direction of the The Managing Director remains responsible All delegations that are available organisation and day-to-day operational activities. The under the Main Roads Act 1930 have been transferred to the Managing Director. Corporate Executive and continues to Managing Director is a member of the Portfolio Transport. hold regular meetings with the Minister for underpin the strength of our governance practices we have assessed our further To Australian Office of by the Western performance against the Guidelines established This checklist is based on the nine Corporate Public Sector Standards Commissioner. Australian Stock Exchange and modified for Governance principles developed by the the State public sector. Big Mabel Creek Bridge, Kimberley finances and governance governance and finances

Menno Henneveld

Managing Director of Main Roads Leadership Before his appointment as Commissioner of Main Roads in Inspiring others to create change, set strategic direction and December 2002, Menno had a 38 year career in the water ensure good governance and decision making industry. Menno holds a Bachelor of Engineering (Civil) from UWA, a Postgraduate Diploma in Administration from Curtin Role and Responsibility University; is a Fellow of Engineers Australia; the Australian Each member of the Leadership Team heads one of the Institute of Company Directors; the Chartered Institute of corporate areas responsible for managing the business. Logistics and Transport and the Customer Service Institute This provides the direction that ensures we provide safe and of Australia. He recently achieved recognition for his 43 efficient road access to the community. Please see page 101 years of service to the water and road transport industries for further information about the Corporate Executive. by being awarded a Fellowship of the Australian Academy of Technological Sciences and Engineering. Leadership Team Change Menno is Chairman of the Austroads International Committee In 2009, we welcomed Iain Cameron, Executive Director of and in 2006 he was appointed Australia’s First Delegate to the Office of Road Safety signifying the new arrangements the World Road Association where he is a member of the between our two organisations. Executive Committee and Chairman of the Communications and International Relations Commission. Menno is also a member of the National Engineers Registration Board, the ROADS Foundation and the Planning and Transport Research Centre. He was recently appointed to Chair the National Heavy Vehicle Regulator Project Board leading national regulatory reform for this stream. Menno’s leadership team includes: • Manager Government and External Relations, Steve Potter • Manager Public Affairs, Dean Roberts • Director Strategic Relationships, Rob Giles

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John Erceg Des Snook Executive Director Road Network Services directorate is responsible for providing strategic and Des’s and customer functional leadership in road network operations benefit from safe, service, which enables the community to reliable and efficient journeys. He joined Main Roads in 1979, is a Member of holds a Bachelor of Engineering (Civil) and of Company Engineers Australia and the Australian Institute Executive Director Directors. Previous appointments include Urban Roads; Operations Manager North; and Regional regions. Des is Manager in both Wheatbelt South and Pilbara Safety Council. He Main Roads’ representative on the Road Advisory Panel. is a member of the Ministerial Heavy Vehicle representative on the SCOT At a national level, he is WA’s and is Productivity and Efficiency Standing Sub-Committee Certification Australia also a Director on the Board of Transport Group for the on the Reference Ltd. He also represents WA ational Heavy development and implementation of the N He was appointed as Executive Director in Regulator. Vehicle leadership team includes: October 1999. Des’s • Craig Wooldridge Operations and Services, Manager Traffic • Operations, Pascal Felix (acting) Director Heavy Vehicle • Manager Road User and Customer Service, Dennis O’Reilly • Maurice Cammack (acting) Manager Road Safety, • Manager Road Network Operation Management, • Manager Business Management Branch, Martin Moen • John Clydesdale Stakeholder Relationship Manager, • Jana Geisler Program Development Coordinator, Main Roads Western Australia | 97 John Marmion John’s directorate has responsibility for delivering all aspects John’s Australia Western of road network management throughout He joined from 10 regional offices with central support. Associateship Main Roads as a cadet in 1970 and has an earlier roles included working in in Civil Engineering. John’s before taking up traffic services and road design branches Prior and Albany. country appointments in Carnarvon, Derby roles John’s to being appointed Executive Director in 2006, Southern Region and included Regional Manager for the Great Network Contracts in various regions. Superintendent for Term leadership team includes: John’s • Brian Noble Director Operational Asset Management, • Director Regional Operations, Jim Gerrard • Operations, Brett Belstead Director South West • Regional Manager Great Southern, Andrew Duffield • Regional Manager Gascoyne, Peter Sewell • Regional Manager Goldfields–Esperance, Shane Power • Peter Podlaha Regional Manager Kimberley, • Regional Manager Wheatbelt South, Bernie Miller • Regional Manager Wheatbelt North, Gerard Morey • Regional Manager Pilbara, Ian Fennell • Glenister Tim Regional Manager Mid West, Executive Director Regional Services finances and governance governance and finances

Phil Ladner Doug Morgan

Executive Director Infrastructure Delivery Executive Director Planning And Technical Services Phil’s directorate is responsible for delivering major Doug’s directorate is responsible for contributing to sustainable infrastructure projects and providing project delivery services. integrated transport through providing engineering, Phil draws on over 40 years’ experience in Main Roads in environmental and asset management expertise. He joined his role as Executive Director Infrastructure Delivery. During Main Roads in 1988, holds a Bachelor of Engineering the year, he chaired the Southern Gateway Alliance Board for (Electrical) and a Masters of Business Administration and is the New Perth Bunbury Highway project and is a strategic a Member of Engineers Australia. He was appointed to this leader for implementing Main Roads Enhancing Relationships position in February 2010; and his previous appointments Strategy. include Director Heavy Vehicle Operations, Traffic Operations Manager and Project Engineer (Graham Farmer Freeway). Phil is the Vice Chairman of the WA Branch of the Road Engineering Association of Asia and Australasia (REAAA) and He is a member of the South Metro Connect Board and represents Main Roads at State Road Authority forums on has represented Main Roads on the PBS Review Panel and project delivery. He holds a Bachelor of Engineering (Civil) Austroads Freight Taskforce. Doug’s leadership team includes: and a Master of Engineering Science, and is also a Fellow of • Manager Road and Traffic Engineering, Rob Grove Engineers Australia. Phil’s leadership team includes: • Manager Asset and Network Information, Steve Boston • Director Major Projects, Leo Coci • Manager Materials Engineering, Dave Harris • Director Infrastructure Delivery Services, Bruce • Manager Structures Engineering, Jock Scanlon Cunningham • Manager Road Asset Planning, Bob Peters • Manager Business Development, John Robertson • Manager Environment, Murray Limb • Manager Road Planning, Lindsay Broadhurst • Business Manager, Des Lock

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Peter Woronzow Executive Director Finance And Commercial Services Executive Director Finance And Commercial holds a Bachelor Peter joined Main Roads 28 years ago and in Public Sector of Arts (Economics), a Graduate Diploma management at The Management, and studied accounting and Australia. He is a member of the whole of University of Western Centre of Excellence Government steering committees for the (CEIID) and the and Innovation in Infrastructure Delivery recently completed Gateway Review Process. Main Roads has the New Perth Bunbury Highway project valued at $705 million. He is a member of the Board managing this Mandurah project and chairs the Board of the associated Entrance Road project. His leadership team includes: • Manager Finance Services, Phil D’Souza • Manager Property Management, Greg Fraser (acting) • Scott Spicer Manager Supply and Transport, • Manager Management Review and Audit, John Roberts • Manager Legal and Commercial Services, Murray Robinson • Manager Information Management, Geoff Wilson • Manager Business Performance, Alan Colegate Main Roads Western Australia | 99 Neville Wiley John Taya • Manager Human Resource Services, John McKelvie • Manager Strategic Planning and Projects, Michelle Coffey • Peter Reichert and Development Manager, Talent • Manager Corporate Development, Alison Hall • Mike Leeks Occupational Health and Safety Manager, John’s directorate is responsible for facilitating the fulfilment John’s planning of personal and corporate goals through strategic relationships and and aligning the development of people, direction. an innovative work environment to Main Roads’ Executive for He has been on the Main Roads Corporate Human Resources over 10 years, both as Executive Director Organisational and in his current role of Executive Director School of Development. John has worked at the Graduate Australia, the Management at The University of Western Graduate School of Business at Curtin University and at the He is on the Board Department of the Premier and Cabinet. Management of the ROADS Foundation, the Chair of the on the Advisory Board of Advisory Board of Curtin University, and is a member Engineering Futures Foundation the UWA Most recently John of the Austroads Capability Taskforce. Main Roads out to has coordinated the strategic planning for 2012. This creative approach has significant consequences challenging everyone to take on leadership and relationship and to focus on roles in Main Roads and the community, innovation, communication and a proactive approach to change, to make Main Roads a Better Business. He has also led the human resource function which has developed the Competency Based Progression Framework aimed at developing and recognising staff based on their contribution to meeting Main Roads’ program requirements currently and into leadership team includes: the future. John’s • Manager Employee Relations, Michelle Bastian • Manager Organisational Review and Coordination, Executive Director Organisational Development finances and governance governance and finances

Bob Phillips Iain Cameron

Director Budget And Financial Planning Executive Director, Office Of Road Safety Bob’s area contributes to the development, management Iain Cameron (BPE, Dip Ed, Post Grad Dip Health Prom, and preparation of the budget and programming task, the MPH) was appointed to the position of Executive Director, annual budget and forward works program. He commenced Office of Road Safety in October 2000 and was reappointed with Main Roads in 1988 after 22 years’ experience in in November 2005. He started his public service as a teacher senior accounting positions at the WA College of Advanced in 1984 and has had public service roles in education, health Education (now Edith Cowan University) and West Australian and drug strategy. He has worked for a professional teaching Newspapers. He holds a Diploma in Accountancy and association, lectured and written university health promotion a Graduate Diploma in Professional Accounting and is a courses and curriculum materials for schools. Iain is currently Certified Practising Accountant and Registered Taxation a member of the Road Safety Council, an Independent Agent. His role of Director Budget and Financial Planning Director on the Board of the Australasian New Car Assessment involves considerable liaison with the State Department Program, a member of the National Safety Standing of Treasury and Finance and with the Commonwealth’s Sub-Committee and a member of the Austroads Road Safety Department of Infrastructure, Transport, Local Government Taskforce. He chairs the National Road Safety Executive and Regional Development. Bob also has responsibility for Group and contributed to the OECD Working Groups on managing on behalf of Main Roads the State Road Funds to Achieving Ambitious Road Safety Targets and Novice Driver Local Government Agreement with the WA Local Government Safety. Association and has played a major role in the development of • Director, Policy and Strategy, Jon Gibson these agreements. Bob is a representative on the State Road Funds to Local Government Advisory Committee and also the • Director, Strategic Communications, Roger Farley Federal Black Spot Consultative Panel. His leadership team • Principal Financial Officer, Paul Gregson includes: • Manager Business Coordination, Casey Jeffrey (acting) • Manager Project Programming, Mike Cosson • Program Manager, Trevor Dyer • Budget Manager, Kevin Pethick

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Main Roads Strategic Plan, 2k12. organisational performance against outcomes. in accordance with Main Roads values. code of conduct and values. public sector code of ethics and our own Main Roads Western Australia | 101 Committees Management Review and Audit Committee The Management Review and Audit Committee is chaired by the Managing Director and has permanent representation by the Executive Director Finance and Services. Commercial Services and the Executive Director Planning and Technical The Committee meets on a quarterly basis to consider the audits and reviews performed by the Management Review and Audit Branch in accordance with the Annual Audit Plan. Key operational reviews and audits undertaken during the year include: • Loads System Replacement Project Review of Vehicle • Review of State Black Spot Program • Review of Incident Management • Contracts 3 and 7 Network Financial Compliance Audit of Term • Review of Shared Services • Review of Fatal Crash Investigations • Review of the Lancelin–Cervantes Project • Regular compliance reviews of three regions. In achieving its role Corporate Executive is supported by a number of standing In achieving its role Corporate Executive is committees. Each committee is led by a member of Corporate Executive and reports regularly on its achievements and future direction. A table at the end of this section provides details of attendance at these meetings. Corporate Executive Corporate Executive Executive Directors, all consists of the Managing Director, Corporate Executive and External Financial Planning and Manager Government Director Budget and Governance in Executive has overall responsibility for Corporate Relations. Corporate Main Roads. of Main Roads, its management and It meets monthly to review the performance formally established sub-committees. staff, both directly and through a series of for setting the Strategic Direction of the Corporate Executive also has responsibility and the Government. The role of organisation in conjunction with staff, stakeholders Director in: Corporate Executive is to assist the Managing • practices are utilised. Ensuring that good corporate governance • and practising the outcomes sought from Developing, implementing, deploying • business planning, budgets and Overseeing the development of corporate • potential and empowering people to act Developing personnel to their maximum • and performance. Responsible financial management • Government policies and directives. Ensuring compliance with all legislation, • Managing risk responsibly. • customer-focused. Fostering a strong culture of being • behaviour of personnel, consistent with the Setting Main Roads’ standards of Strategic Direction Strategic effectively ensures that we will known as 2k12, Strategic Plan to 2012, Main Roads in spread road networks largest geographically maintain one of the develop and of the success and future generations. An important element the world for present the State in and connecting with all staff across of 2k12 has been engaging direction. The can contribute to achieving our strategic understanding how they that are critical in around five strategic areas of focus Strategic Plan is developed Director has been An Executive of services to the community. ensuring the delivery of focus. guide the deployment of each of the areas appointed to lead and finances and governance governance and finances

During the year, 25 audits and reviews were performed. All non-conformances and improvement opportunities are being monitored by the Management Review and Audit Committee.

Business Improvement Committee The Business Improvement Committee is chaired by the Executive Director Finance and Commercial services. The Committee ensures that business processes and systems are effective; promote efficient use of resources and supports sound Corporate Governance. Key achievements over the past year include: • Driving the development of a completely revamped intranet site to be known as “iRoads” • Initiated and approved a business case for implementation of Phase 2 of the external website • Reviewed and supported the direction and objectives of Main Roads Annual Report • Oversight of the Third Party Certified Integrated Management System • Review of progress and deliverables against the ICT Strategy and the Sustainability Strategy • Adoption, alignment and gap assessment of measures against Global Reporting Initiative • Development and deployment of 2010 Corporate Business Plan process • Oversight of the development of a Customer Relationship Management System • Ongoing improvements to our overarching Corporate Governance Framework • Ongoing identification and driving of numerous improvement activities throughout the organisation.

Corporate Development Committee The Corporate Development Committee chaired by the Executive Director Organisational Development is responsible for initiating and managing corporate development as part of Creating Our Workforce of the Future strategy. This includes a focus on leadership development across all levels and the delivery of the Building Technical Capability initiative. Here are some updated achievements for CDC for 2009-10: • Commencement of the new Inspiring Leadership Development program with 12 aspiring senior managers and 11 current senior managers being endorsed to participate in a Graduate Certificate level program which will run over two years. • In line with the Better Business, the terms of reference of the Corporate Development Committee were reviewed and updated to reflect a renewed focus on encouraging and supporting innovation at Main Roads. • Two new cohorts of Development Employees were approved to commence their leadership program with 15 commencing in April and a further 14 to commence in July. • Endorsed a further group of middle managers to complete the Diploma-level Middle Manager Development Program during 2010. • Completion of the inaugural Project Management Development Program with eight participants graduating with a Diploma of Project Management. • The endorsement of a pilot coaching program aimed at supporting and enhancing the performance of a selected group of senior managers.

Corporate Occupational Safety and Health Committee The Corporate Occupational Safety and Health (OSH) Committee is chaired by the Executive Director Infrastructure Delivery and presides over all OSH issues from strategy to safety incidents throughout the State. As one of our primary OSH communication channels, the Committee serves to inform the Executive on safety and health leadership, development, promotion, trend analysis, KPI review, incident actioning–closeout and hazard mitigation of both Main Roads and Contractor OSH activities.

Main Roads Western Australia | 102 Section five - - 8 4 7 7 7 9 7^ Corporate Committee Development - - - 7 1 2 8 12 9^ OSH Committee

- - - - - 3 4 5 5^ Business Committee Improvement - 6 9 14 11 13 10 14 14^ Budget Committee - - 4 4 2 4 2 4 2^ of Treasury and Finance. of Treasury Maintenance. Government objectives. management system to facilitate continuous improvement. management system delivery arrangements. management and behaviour. H management proactive OS Main Roads Western Australia | 103 • to achieve 3% efficiency dividend. Compliance with Government direction • program submissions to Department and ten-year Approval of the final four-year • assets between State and Local Government. Supervision of managed transfer of • and response to the OAG report on Supervision of Main Roads initiatives • Commissioners. integration into the Federal Safety Review the Corporate • structures to deliver outcomes linked with Monitoring of program strategies and and Attendance Corporate Executive, Committee Membership Executive and Committee meetings The membership and attendance at Corporate during 2009-10 is listed below: • of the OSH of the implementation and review Continued coordination Budget Committee and Commercial chaired by the Executive Director Finance The Budget Committee Program decision making body for Investment Planning, Services is the peak best use of funds to achieve Its objective is to ensure the Development and Delivery. achievements over the past year include: strategic outcomes. Key • matters. Monitoring and actioning budgetary • project development funding and activities. Provision of strategic direction for • in preparation for new maintenance Supervision of transitional arrangements Some of the Committee’s achievements for the past year include: for the past achievements Committee’s Some of the • years). for a further 3 to AS 4801 (recertified certification Maintaining • indicators based on of positive safety of a suite and implementation Development Management Review and Audit Committee 9 12 12 11 11 10 12 12 5^ Executive Corporate Doug Morgan was appointed to the position of Executive Director Planning and Technical Services in February 2010, attendance figures include representatives Services in February 2010, Doug Morgan was appointed to the position of Executive Director Planning and Technical who have acted in that position whilst it was vacant. Doug Morgan Bob Philips John Taya Peter Woronzow Phil Ladner John Marmion* Des Snook Menno Henneveld* Meetings Held Notes: ^ Designates Committee Chair • during the period. General Transport *Menno Henneveld was Acting Director • he has recently moved to a new position Regional Services was substantially held by John Marmion until 30 June, however, *The position of Executive Director a representative attended on their behalf. 1. Positions listed as of 30 June 2010. 2. In all cases, when an officer listed above could not attend, figures also includes attendance by those acting in the 3. Employee representatives on the committees are not listed. 4. Due to periods of leave, attendance position. finances and governance governance and finances Drivers Providing guidelines in achieving consistency and integrity in all we do. Ethical and Responsible Decision Making To support ethical and responsible decision making, Corporate Executive is supplied with appropriate information in a timely fashion before meetings. This information consists of: • Monthly financial management information • Quarterly data related to the identification and management of risk • Organisational performance information through the provision of a monthly Key Performance Indicator Scorecard • Status reports for each Directorate • OSH Status reports • Quarterly Standing Reports from each sub-committee. Each member of Corporate Executive has an annual business plan for their own Directorate, which is linked to the Corporate Business Plan and the Strategic Plan. The Managing Director has a performance agreement with the Director General Transport and other members of the Corporate Executive have Individual Development Plans with the Managing Director.

Corruption Prevention Main Roads has strategies in place to prevent the misappropriation of funds and inappropriate use of public property that include: • A comprehensive Annual Audit Plan that provides a balanced mix of Financial, Operational and Information Technology audits. • Risk management is considered an integral part of the annual business planning approach and risks are managed and monitored at all levels of management within Main Roads.

Conflict of Interest: Personal Interests in Contracts with Main Roads At the date of reporting other than normal contracts of employment of service, no Senior Officers, firms of which senior officers are members, or entities in which Senior Officers have substantial interests, had any interests in existing or proposed contracts with Main Roads or Senior Officers.

Freedom of Information and Ombudsman complaints An Information Statement, which has been produced in accordance with the requirements of the Freedom of Information Act 1992, is available on the Main Roads website. This statement provides guidance on how to obtain information from Main Roads under the Freedom of Information (FOI) legislation as well as information available without a formal FOI application. Main Roads’ Freedom of Information Coordinator can be contacted at the East Perth office on 138 138. During 2009-10, we received 47 FOI applications. The majority of applications related to potential third party liability claims and land acquisitions matters associated with road projects. There were two complaints (external review) made to the Ombudsman during the year, of which the outcome is still unknown.

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communicated throughout the organisation Main Roads Western Australia | 105 • Defining the financial delegations that must be followed. The Accounting Manual enables management as well as internal and external auditors to monitor compliance with established procedures and, together with the Instructions, is available online Financial Management Act 2006 and the Treasurer’s to all employees. Procurement Policies and Procedures Main Roads’ procurement policies and procedures comply with the requirements of the State Supply Commission and are certified to AS/NZS 9001:2008. Policies are documented in the Procurement Management Manual, and all tendering and and Contract contract administration procedures are documented in the Tendering Administration Manual. An ongoing compliance program is in place to ensure that Committee, consisting of these policies and procedures are implemented. A Tender two experienced senior officers from Main Roads and two senior Government officials external to Main Roads, ensures that procurement actions comply with policies and standards. Financial Management Policies and Procedures Financial Management Policies and the accounting and financial A comprehensive Accounting Manual containing for use within the organisation. management policies and procedures is maintained within various responsibility areas and It communicates accountability for procedures enhances the level of internal control by: • accounting policies and procedures Producing an official statement of • being followed Reducing the risk of ad hoc procedures • procedures Enhancing staff awareness of established • procedural changes are made and Providing a formal means whereby The Main Roads’ Delegation of Authority exists to clearly define the administrative of Authority exists to clearly define The Main Roads’ Delegation to carry out their and give them sufficient authority responsibilities of officers with the Main Roads Delegation of Authority is in accordance day-to-day tasks. The of the public administration set out in Section 7(d) Act 1930 and the principle of that delegation limits are Act 1994. Employees are aware Public Sector Management must not be exceeded. of Authority Manual and that they specified in the Delegation Managing Risk Recognising and and Procedure to a Corporate Risk Management Policy Main Roads has in place risk throughout the organisation. Identified key assess, monitor and manage identify, incorporated in the annual Directorate and risks and associated treatment plans are the quarterly reporting cycle to Corporate Branch Business Plans and form part of risk management tool which has been Executive. Riskweb is compatible with the monitoring of Occupational Safety and developed for reporting, management and for use in identifying, managing and Health risks. Riskweb is also being developed projects. The risk management reporting risks for maintenance and construction an annual review of the overall risk profile procedure is subject to internal audit and Executive. of the organisation is undertaken by Corporate Safeguarding the Integrity of Financial of Financial the Integrity Safeguarding and Reporting Management Manual Delegation of Authority finances and governance governance and finances

Management Reporting Key monthly financial reports are tabled at the Budget Committee which comprises all Executive Directors and is chaired by the Chief Finance Officer. Key financial highlights are reported to Corporate Executive along with progress against Key Financial Performance Indicators. There is also a requirement to provide daily, monthly, quarterly and annual information to the Department of Treasury and Finance. This also serves as an independent check on the integrity of financial reporting.

Reporting to the Department of Treasury and Finance As well as providing financial reports to management and the Corporate Executive, there is a requirement to provide daily, monthly, quarterly and annual information to the Department of Treasury and Finance. This also serves as an independent check on the integrity of financial reporting.

Pricing Policies of Services Provided The supply of goods and services undertaken by Main Roads represents works undertaken for other public sector and private bodies on a cost recovery basis. Further details are available in the Notes to the Financial Statements.

Capital Works All disclosures in relation to capital works are included in the Financial Statements.

Collie River Bridge

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Project Management, Contract Management, Term Network Contract Term Project Management, Contract Management, Corporate Procedures Administration, Supply, Main Roads Western Australia | 107 Main Roads has a procedure in place for dealing with procurement grievances. The existence of this procedure is referenced in all tender documents and a copy is accessible from the Main Roads website. The procedure has been endorsed Australian Road Construction and Maintenance Industry Advisory by the Western structured and relationship- fair, Group, and provides for a customer-focused, based approach to reviewing grievances lodged by contractors. three grievances were lodged with Main Roads, and these were During the year, investigated and closed out. The grievances did not highlight any common areas of concern and generally required clarification with the tender and contracting conditions. The low number of grievances, which represented less than 1% of all contracts awarded, is consistent with previous years and indicates that the equitable and robust. procurement processes adopted by Main Roads are fair, Statutory Audit The annual independent external audit on controls, compliance and assurance Australia, in accordance with is carried out by the Auditor General for Western to both opinion is addressed the Auditor General Act 2006. The Auditor General’s Australia. Houses of the Parliament of Western Relationships with Suppliers • ISO AS/NZS 14001:2004 Environmental Management System • System AS/NZS 4801:2001. Occupational Health and Safety Management Internal Controls is in place to ensure that there is an A comprehensive system of internal controls the assets and financial interests appropriate division of responsibilities to safeguard and Audit Branch regularly assesses the of Main Roads. The Management Review by conducting audits of Main adequacy of internal controls within the organisation systems in accordance with the Roads’ financial and management information 2009-10 Annual Audit Plan. Integrated Management System to business performance Main Roads has adopted a systematic approach principles. The Integrated Management improvement based on quality management third party certified processes into a System (IMS) brings together all of these achieved recertification of its entire single structure. During the year Main Roads is the cornerstone of all of the Management System. Continuous improvement Main Roads is currently certified to: management processes and procedures. • NZS 9001:2008 for the following processes; Quality Management System ISO AS/ Improvement and Innovation Improvement new ways to operate and creating our high level of performance Maintaining Business Excellence since 2003 as using the Business Excellence Framework Main Roads has been is amongst the to Business Improvement. The framework a structured approach 2007, Main Roads business excellence models. In June most rigorous world’s Bronze level, only from Business Excellence Australia at the received recognition In organisation to achieve this level of distinction. Australian the fourth Western Quality Management, for awarded System Category Awards 2008, Main Roads was Roads will once again Main During the coming year, Environment and Customers. it continues to strive itself against other organisations as independently benchmark for business excellence. finances and governance governance and finances Compliance Ensures consistency in our business practice Enabling Legislation Main Roads recognises that as a Government agency, it is important to provide an example for other organisations in ensuring compliance with laws and regulations. In 2009-10, Main Roads was not involved in any proceedings related to non-compliance with current legislation that have resulted in significant fines or sanctions. Commissioner of Main Roads The Main Roads Act 1930, as last amended in 1997, establishes the Commissioner of Main Roads as a corporate body and sets out the powers and duties of the office. The Commissioner of Main Roads administers the Main Roads Act and the accompanying Regulations, and is accountable to the Minister for Transport.

Other Empowering Legislation The Land Administration Act 1997 provides powers for the resumption of land Section 84 of the Road Traffic Act 1974 provides a right of recovery for road damage Regulation 297 of the Road Traffic Code 2000 provides the Commissioner with the power to erect road signs and traffic signals, and install road marking. Part 4 of the Road Traffic (Vehicle Standards) Regulations 2002 provides the Commissioner with the authority to issue permits for Restricted Access Vehicles that exceed certain mass and dimension limits, as defined in the Regulations.

Empowering Legislation Applicable to the Office of Road Safety • The Road Safety Council Act 2002 • The Road Safety Council of Western Australia Governance Charter 2008.

Compliance with Other State and Commonwealth Legislation and Regulations Main Roads has processes and controls in place to ensure that the organisation complies with all legislation and regulations which impact on its activities.

Compliance with Public Sector Standards and Ethical Codes Compliance issues that arose during the year regarding the Public Sector Standards included lodgement of four breach claims against three recruitment, selection and appointment processes within Main Roads in relation to the Recruitment Selection and Appointment Standard and one against the Grievance Standard; however, three breach claims were dismissed and one was withdrawn. No compliance issues arose during the year regarding either the WA Public Sector or the Main Roads Code of Conduct. Significant action is taken every year to monitor and ensure compliance of the above, including: • Providing information about Public Sector Standards and Codes of Conduct on the intranet and including this information in induction material • Correspondence to applicants for recruitment, selection and appointment processes with details on how to access the Public Sector Standards • Ongoing training provided to recruitment and selection panel members to ensure compliance with the relevant Public Sector Standards • Providing an experienced independent person from the external environment for all recruitment and selection panels • Providing the network of Grievance Officers with regular Grievance Officer training • Reviewing and auditing all recruitment, selection and appointment processes both permanent and temporary, to ensure compliance with Public Sector Standards.

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• New policies and procedures • An updated Business Classification Scheme • New Retention and Disposal Schedule Recovery Plan • A draft Records Disaster Management and of Contract Records • An updated Code of Practice for the Management of Integrated Service • A new code of Practice for the Management Arrangement (ISA) Records. TRIM through a series of online courses, including Record Keeping Awareness, provide one-on-one training and specialised subject Online and Indexing. We training is available as required. Since joining us, the Office of Road Safety staff have undertaken TRIM training. training program. This year we conducted a survey on the effectiveness of the TRIM online course and our training material is regularly updated to meet the needs of trainees. record keeping plan through both to their compliance with the organisation’s and TRIM online courses for all new mandatory Record Keeping Awareness starters. In addition updates and tips are regularly provided in our State-wide Roads Wrap. weekly newsletter Weekly systems not less than once every five years has been met including incorporating systems not less than once every five years Records. Our RKP has been the management of the Office of Road Safety updated and includes: Main Roads Western Australia | 109 • online training provided conduct a record keeping training program including We • the record keeping continue to review the efficiency and effectiveness of We • program addresses employee roles and responsibilities in regard Our induction Record Keeping Compliance Roads maintain a Record Keeping Plan The State Records Act requires that Main reflects Main Roads current functions. The (RKP). The RKP has been updated and compliance requirements and following is a summary of State Records Commission our undertakings: • and effectiveness of our record keeping The requirement to undertake efficiency Ministerial Directives under Section 19B of for Transport There were no directives issued by the Minister the Main Roads Act 1930 during the year. Main Roads has established values and a Code of Conduct. The Main Roads values The Main Roads and a Code of Conduct. has established values Main Roads we work They establish “the way of intent. are not aspirational statements and Code Roads All Main of values-based management. This is the essence around here”. Failure to do with the Code. the values and comply are required to uphold employees are also required Corporate Executive and senior managers so may attract sanctions. to promote the values. They represent foundation upon which Main Roads is built. Our values form the decision making guide our behaviours and influence our organisational culture; and partners. For further our customers with each other, processes and relationships please refer to page 6 of this report. information on our values, that compliance to seek further improvement to ensure Main Roads will continue and where possible procedures and policies is met with all appropriate standards, exceeded. finances and governance performance measures and financials Performance Measures and Financials The key performance measures and financial statements are an integral part of reporting on our performance and achievements throughout the year.

Statement of Certification

Key Performance Indicators Financial Statements I hereby certify that the performance The accompanying financial statements indicators are based on proper records, of the Commissioner of Main Roads are relevant and appropriate for have been prepared in compliance assisting users to assess the Main with the provisions of the Financial Roads performance, and fairly Management Act 2006 from proper represent the performance of the accounts and records to present Commissioner of Main Roads for the fairly the financial transactions for the financial year ended 30 June 2010. financial year ending 30 June 2010 and the financial position as at 30 June 2010. At the date of signing we are not aware of any circumstances which would Menno Henneveld render any particulars included in the Managing Director of Main Roads financial statements misleading or 31 August 2010 inaccurate.

Reece Waldock Peter Woronzow Director General – Transport Chief Finance Officer of Main Roads 31 August 2010 31 August 2010

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Auditor General Main Roads Western Australia | 111 COLIN MURPHY AUDITOR GENERAL 31 August 2010 Commissioner of Main Roads Financial Statements and Key Performance Indicators for the year ended 30 June Commissioner of Main Roads Financial Statements and Key Performance Indicators 2010 Audit Opinion In my opinion, of the Commissioner of Main Roads (i) the financial statements are based on proper accounts and present fairly the financial position are in accordance with Australian at 30 June 2010 and its financial performance and cash flows for the year ended on that date. They Instructions; Accounting Standards and the Treasurer’s the and investment of money, (ii) the controls exercised by Main Roads provide reasonable assurance that the receipt, expenditure and the incurring of liabilities have been in accordance with legislative provisions; and acquisition and disposal of property, Main Roads’ performance and fairly (iii) the key performance indicators of Main Roads are relevant and appropriate to help users assess represent the indicated performance for the year ended 30 June 2010 As required by the Auditor General Act 2006, my responsibility is to express an opinion on the financial statements, controls and key As required by the Auditor General Act 2006, my done by testing selected samples of the audit evidence. I believe that the audit performance indicators based on my audit. This was to provide a basis for my audit opinion. Further information on my audit approach evidence I have obtained is sufficient and appropriate Audit”. is available on the OAG website under “How We is provided in my audit practice statement. This document disclosure in the financial statements and key performance indicators is error free. An audit does not guarantee that every amount and my audit an audit does not examine all evidence and every transaction. However, The term “reasonable assurance” recognises that enough to adversely affect the decisions of users of the financial statements procedures should identify errors or omissions significant and key performance indicators The Deputy of the Commissioner is responsible for keeping proper accounts, and the preparation and fair presentation of the financial The Deputy of the Commissioner is responsible for and the key performance indicators. Instructions, Standards and the Treasurer’s statements in accordance with Australian Accounting internal controls relevant to the preparation and fair presentation of the financial This responsibility includes establishing and maintaining free from material misstatement, whether due to fraud or error; selecting and statements and key performance indicators that are accounting estimates that are reasonable in the circumstances; and complying with applying appropriate accounting policies; making written law. the Financial Management Act 2006 and other relevant Summary of my Role Deputy of the Commissioner’s Responsibility for the Financial Statements and Key Performance Indicators Deputy of the Commissioner’s Responsibility INDEPENDENT AUDIT OPINION Australia of Western the Parliament To ROADS COMMISSIONER OF MAIN AND KEY PERFORMANCE INDICATORS FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2010 controls and key performance indicators of the Commissioner of Main Roads. I have audited the accounts, financial statements, Sheet as at 30 June 2010, and the Income Statement, Statement of Changes in The financial statements comprise the Balance ended, a summary of significant accounting policies and other explanatory Notes. Equity and Cash Flow Statement for the year then of effectiveness and efficiency. The key performance indicators consist of key indicators ls financia and measures performance performance measures and financials Summary of Key Performance Measures and Outcomes Introduction Main Roads uses performance measurement to gain insight into, and make judgements about, the effectiveness and efficiency of its programs, processes and people. We measure our progress in meeting strategic goals and outcomes, gather and analyse performance data and then use that data to drive improvements and successfully measure the deployment of actions into outcomes. Our performance measures support managerial decision making by providing useful information regarding how efficient and effective our core processes are, if improvements are necessary, to identify potential risk areas, determine if our customers and stakeholders are satisfied and if we are meeting our own and the Government’s goals. We have a well established outcome based performance measurement framework that seeks to measure the organisation’s success in terms of delivering on agreed Government goals and outcomes. Our performance measures are integrated within the monthly performance evaluation process undertaken by the Corporate Executive Leadership team.

Alignment with Government Goals The Western Australian Government has identified the following outcomes that Main Roads will contribute to in delivering its stated goals. We achieve the delivery of the Government goals through an outcome based Program Management approach. There are seven programs that drive outcome based decision making to achieve agreed business outcomes. The following table shows the alignment of each Program against the Government’s goals.

Government Goals Main Roads Outcomes Main Roads Program

A safe road environment Road Safety Improved coordination and community awareness of road safety Office of Road Safety Outcomes Based Service Delivery

Reliable and efficient movement of Road Management people and goods Road Efficiency Facilitate economic and regional State Building-Major Projects development State Development

Stronger Focus on the Regions A well maintained road network Maintenance Social and Environmental Improved community access and Responsibility roadside amenity Community Access

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Main Roads Western Australia | 113 Structure Roads’ program outcomes and measures The following provides a summary of Main time as well as providing a status report as for each indicator showing the trend over the targets agreed with Government. to how the results for 2009-10 compare against due to a comprehensive review of our It should be noted that, as reported last year, Performance Measures in 2007, it has not been possible to include calculations for previous years in all cases. The remainder of this chapter provides commentary on the efficiency and effectiveness indicators grouped around the seven outcome based programs. Understanding Community Perception Measures Understanding Community Perception annual Community Perceptions Survey Four of the measures are derived from an of customers in both metropolitan and that seeks to reflect the satisfaction levels used to ensure that Main Roads’ projects rural areas of the State. These results are at the areas of greatest need. and customer service initiatives are targeted the data was collected by way Through the use of an external research company, structured questionnaire. The results are of telephone interview using a developed based upon a random sample of 1 150 people (250 persons in the Metropolitan extending these results to estimate the area and 900 persons in rural areas). When Western Australians, the margin of error is approximately percentage of satisfied also weighted to reflect the actual 2.9% at the 95% confidence level and is population distribution based on ABS statistics. with Main Roads, road safety, The four measures are Community Satisfaction pedestrian facilities. maintenance and provision of cycleway and ast Reporting Period Since the Last Reporting Changes most reporting period. The since the last been a number of changes There have of Road with the Office of measures associated change is the inclusion significant Safety transferred the Office of Road administration of On 1 July 2009 formal Safety. Following the transfer, of Premier and Cabinet to Main Roads. from the Department measures as part of Road Safety to review its performance we worked with the Office the entire agency. of approach and appropriateness for of ensuring consistency efficiency measures new effectiveness measure and two new As a consequence one Main Roads overall within the Road Safety Program as part of have been included that was made to reporting structure. A further change outcome based management measures on reliability Program was the removal of the the measure in the Efficiency telephones. traffic signals, road lighting and emergency of the performance of management and removed as they do little to aid the ongoing These measures were amendments have electrical assets. All of these performance of the organisation’s and Finance. Department of Treasury been approved by the outcomes and measures performance of key Summary Summary of key performance measures and outcomes

Desired results not achieved - taking action.

Satisfactory result - progress monitored.

We are achieving our goals. Target Summary 2010 2010 2007 2008 2009 Var Result Ref Target Actual

Road Safety Program

% Community satisfaction of road safety 93 93 97 92 96 +4 116

Black Spot location indicator 11.99 12.09 11.56 12.50 11.01 -1.49 116

% of contracts completed on time N/A N/A 46 90 59 -31 117

% of contracts completed on budget N/A N/A 91 90 95 +5 117 Office of Road Safety Program

% Effectiveness of road safety awareness campaigns N/A N/A N/A 80 100 +20 118

% of ORS Projects completed on time N/A N/A N/A 90 78 -12 118

% of ORS Projects completed on budget N/A N/A N/A 90 82 -8 118

Road Efficiency and Road System Management Programs

% Community satisfaction 99 96 97 90 97 +7 119

B Double-27.5m % 97.3 97.6 98.7 98 98.6 +0.6 120

Road Network Double RT-27.5m % 96.8 97.3 98.4 98 98.2 +0.2 120 permitted for use by heavy vehicles Double RT-36.5m % N/A N/A 80.0 N/A 79.4 N/A 120

Triple RT-53.5m % 40.1 40.2 43.6 44 43.7 -0.3 120

Roads N/A 84.3 87.7 86 89.1 +3.1 120 % Network Strength N/A N/A 94.0 94.2 94.7 +0.5 120 Configuration Bridges Width N/A N/A 93.8 93.9 94.2 +0.3 120

% of contracts completed on time N/A N/A 36 90 44 -46 120

% of contracts completed on budget N/A N/A 86 90 89 -1 121 Average $ cost of network management per million vehicle km travelled 4,155 3,370 3,053 3,493 3,474 -19 121

State Development Program

Average return on construction expenditure 3.60 4.03 4.09 2.0 2.02 +0.2 122

% of contracts completed on time N/A N/A 60 90 40 -50 122

% of contracts completed on budget N/A N/A 80 90 100 +10 122

Desired results not achieved-taking action Satisfactory result-progress monitored We are achieving our goals

Main Roads Western Australia | 114 Section five Ref 123 123 124 124 124 124 124 125 126 126 126 126 Result Var +0.5 +23 -1.2 -0.54 +0.1 +0.0 +1,284 +25 +20 +11 -4 -19 2010 97.5 93 75.8 99.06 99.40 99.99 6,184 95 90 31 86 71

2010 97 70 77 99.60 99.30 99.99 4,900 70 70 20 90 90 2009 97.3 94 76.5 99.11 99.39 99.98 5,460 65 89 32 40 100 2008 97.3 N/A 76.3 99.26 99.19 99.96 5,114 N/A N/A N/A N/A N/A 2007 97.3 N/A 74.5 98.20 98.76 99.93 5,685 N/A N/A N/A N/A N/A Main Roads Western Australia | 115 Traffic Signals Traffic Road Lighting Emergency Phones % Smooth travel exposure Road Maintenance Program Road Maintenance % Community satisfaction % Community satisfaction road maintenance % Preventative maintenance indicator % Preventative maintenance % availability of traffic signals, road lighting and emergency phones Average $ cost of network maintenance per $ cost of network maintenance Average lane kilometre of road network Community Access Program % of the year that 100% of the Main Road’s State road network is available % Community satisfaction with cycleways % Community satisfaction with cycleways and pedestrian facilities % of amenities meeting the mandatory facilities criteria in Main Roads’ Roadside Stopping Places policy % of contracts completed on time % of contracts completed on budget Planting along the Lancelin-Cervantes Road outcomes and measures performance of key Summary Summary of key performance measures and outcomes

Road Safety

Outcome: Providing a Safe Road Environment This program seeks to reduce the State’s road fatality rate to the lowest in Australia, minimising road factors contributing to road trauma and reducing the serious crash injury rate. Summary of Measures

2010 2010 2007 2008 2009 Var Result Target Actual

% Community satisfaction of road safety 93 93 97 92 96 +4

Black Spot location Indicator 11.99 12.09 11.56 12.50 11.01 -1.49

% Contracts completed on time N/A N/A 46 90 59 -31

% Contracts completed on budget N/A N/A 91 90 95 +5

Community Satisfaction of Road Safety This indicator represents how satisfied the community is with Main Roads’ overall performance in the area of road safety. The survey results show that Main Roads’ high performance on road safety remains strong with 96% rating it as okay or better exceeding the target of 92%. Main Roads performance rated strongly across all areas and demographic groups. Actual Community satisfaction with road safety Target

2010

2009

2008

2007

80% 85% 90% 95% 100%

Black Spot Location Indicator The indicator gives a measure of the number of locations on the road network that meet State Black Spot criteria based on an analysis of crash history. The measure uses a sliding window to determine whether the number of locations eligible for funding is increasing or decreasing, taking into account the amount of travel in the State and the annual Black Spot funding used to treat those locations. The four year trend shows a gradual decline in the indicator over the past four years with the 2009-10 result being the lowest recorded since the implementation of the Black Spot program in 2001, coming in below the estimated target. Actual Black Spot Location Indicator Target

2010

2009

2008

2007

0 2 4 6 8 10 12 14

Main Roads Western Australia | 116 Section five

and equipment ability to complete earlier than anticipated restricting the summer beach season works is open and accessible to road users. undertaken Main Roads Western Australia | 117 Percentage of Contracts Completed on Budget Percentage of Contracts Completed of contracts delivered on budget in the This indicator represents the percentage exceeds the target of 90% and represents a Road Safety Program. The result of 95% result. There were two contracts that exceeded their small improvement on last year’s approved variations in the scope of works target value, in both cases this relates to resources. undertaken and in one case the use of additional • due to poor contractor performance were delayed Two • demobilisation of plant late due to delays in mobilisation and One contract was • down works during the not completed due to the need to shut One contract was • the road of minor subsidiary works; however, One contract is completing a range Percentage of Contracts Completed on Time on Time of Contracts Completed Percentage on time that were delivered of contracts represents the percentage This indicator 59% of at 90% only the target was established Safety Program. Whilst in the Road results. Of on last year’s which is an improvement delivered on time contracts were by more than 10 were late only ten exceeded the target date the 17 contracts that an explanation of the reasons in each case: days. The following is • completed still in progress and have not yet been contracts are Two • the scope of works were delayed due to an increase in Three contracts Great Northern Highway in the Kimberleys outcomes and measures performance of key Summary Summary of key performance measures and outcomes

Office of Road Safety Outcome: Improved Coordination and Community Awareness of Road Safety This program represents the outcomes sought from the Office of Road Safety and their role in supporting the Minister for Road Safety and the Road Safety Council in coordinating and raising community awareness of the road safety effort for Western Summary of Measures Australia. 2010 2010 2007 2008 2009 Var Result Target* Actual

% Effectiveness of road safety awareness campaigns N/A N/A N/A 80 100 +20

% Projects completed on time N/A N/A N/A 90 78 -12

% Contracts completed on budget N/A N/A N/A 90 82 -8

* Note: Results from previous years are not available as this suite of measures has only been introduced during the current financial year. This also explains why there are no targets for 2010. However, for measurement purposes we have adopted pseudo-targets based on our 2010-11 State Budget submission.

Effectiveness of Road Safety Awareness Campaigns This indicator represents the portion of Western Australian drivers who remember seeing major road safety community education campaigns (valued at more than $500 000) conducted by the Office of Road Safety. The data is collected independently through a professional market research company by conducting campaign evaluation surveys of 300 drivers (200 from metropolitan areas and 100 from rural areas) before and after each major campaign. This year the data is based on two major campaigns run throughout 2009-10. The result indicates that both major campaigns managed by the Office of Road Safety achieved an audience penetration rate of 50% or greater. There are a number of other campaigns currently running; however, their evaluation will be undertaken next financial year.

Percentage of Projects Completed on Time This indicator represents the percentage of projects approved by the Road Safety Council and the Minister for Road Safety that were delivered on time by the Office of Road Safety, it excludes grant funded projects. As this is the first time this measure has been adopted we have used a pseudo target of 90% based on next year’s budget papers. At 30 June 2010, 78% of projects were delivered on time. An analysis of the result shows no consistent theme or trend in the delays.

Percentage of Contracts Completed on Budget This indicator represents the percentage of projects approved by the Road Safety Council and the Minister for Road Safety that were delivered on budget by the Office of Road Safety. The same situation exists in relation to the target as for the previous measure. At 30 June 2010, 82% of projects were delivered on budget which is slightly below the anticipated goal.

Main Roads Western Australia | 118 Section five Result Var +7 +0.6 +0.2 N/A -0.3 +3.1 +0.5 +0.3 -46 -1 -19 Actual Target 2010 Actual 97 98.6 98.2 79.4 43.7 89.1 94.7 94.2 44 89 3,474 95% 100% 2010 Target 90 98 98 N/A 44 86 94.2 93.9 90 90 3,493

2009 97 98.7 98.4 80.0 43.6 87.7 94.0 93.8 36 86 3,053 90% 2008 96 97.6 97.3 N/A 40.2 84.3 N/A N/A N/A N/A 3,370 85% 2007 99 97.3 96.8 N/A 40.1 N/A N/A N/A N/A N/A 4,155 Community Satisfaction Main Roads Western Australia | 119 Community Satisfaction how satisfied the community is The Community Satisfaction Indicator represents the management and operation of the State with Main Roads’ overall performance in road network. The results are drawn from the Community Perception Survey where respondents were asked to rate Main Roads’ overall performance on a five-point This scale, 97% of respondents rate Main Roads’ performance as okay or better. is comprised of 7% of respondents giving a rating of excellent, 58% giving a rating The overall trend remains positive with of good and 32% giving a rating of okay. very strong results over the past four years exceeding the established target. The most significant change in the results is the increase in people rating Main Roads’ results. performance as being good, up by almost 6% on last year’s * Results from previous years are not available as these measures were introduced last year. * Results from previous years are not available as these Efficiency and Road System Management and Road Efficiency People and Goods Movement of Safe and Efficient Outcome: capacity and utilisation of seeks to improve the efficiency, The Efficiency Program Program seeks to whilst the Road System Management the existing road network information, asset of the network, provide traveller optimise real-time management the organisation. and to support service delivery throughout management planning contribute to achieving the outcome. these programs Together 80% 2010 2009 2008 2007 Strength Width B Double-27.5m % Double RT-27.5m % Double RT-27.5m Double RT-36.5m % Double RT-36.5m Triple RT-53.5m % RT-53.5m Triple Roads Bridges % Community satisfaction Road Network permitted for use by heavy vehicles % Network Configuration* % of contracts completed on time* % of contracts completed on budget* Average cost of network management per million cost of network management per million Average vehicle km travelled $ Summary of Measures outcomes and measures performance of key Summary Summary of key performance measures and outcomes

Road Network Permitted for use by Heavy Freight Vehicles This indicator relates to the efficient movement of goods within Western Australia and the percentage of available State roads accessed by B-Doubles, Double road trains and Triple road trains. The use of larger vehicles with greater payloads can increase the overall efficiency of freight transport operations, resulting in lower transport costs. However, to maintain road safety and guard against infrastructure damage, restrictions are placed on some trucks. Because of the relatively high efficiency of these vehicles, the proportion of roads accessible to them is an important factor in the overall efficiency of freight transport in this State. Over the past four years the trend has remained relatively consistent with most minor fluctuations in results attributed to changes in ownership of roads between State and Local Government and very minor variations with access categorisation. All of the measures met their anticipated targets.

Network Configuration– Roads This measure shows the percentage of travel that occurs on roads that are within limits prescribed by Main Roads investigatory operational criteria including seal and carriageway width and curve rating. The measure gives an indication of Main Roads’ ability to plan for and maintain roads to a desirable standard. In 2008 a new curve rating methodology was introduced and the 2007 result has now been excluded as it is no longer comparable with other years. The percentage of travel on roads within the operational criteria shows a slight improvement over the past three years. It should be noted that the data for assessing seal width in 2009 has been improved based on more accurate observational information. This gives a more accurate representation of seal width meeting the operational criteria. For comparison purposes the results using derived seal data, the method used in 2008 and 2009, would have been slightly higher at 89.7%. In terms of the results for 2009-10, they slightly exceed the target due to traffic data and seal width being higher than originally anticipated.

Network Configuration– Bridges Similar to the roads measure, bridges are assessed for strength and width using agreed investigatory criteria. The monitoring of bridge strength and width needs to ensure a safe and efficient road network relating to improved access and transport efficiencies. These measures are indicators for the number of bridges that meet, or are above, the investigatory criteria, recorded as a percentage of the total number of bridges on main roads and highways. A bridge not meeting a criterion may still prove to be adequate and safe for its current traffic needs without intervention. Therefore, the percentage of bridges meeting these network configuration criteria should continue to rise but only slightly in future years. All bridges that do not meet the investigatory criteria for strength or width are considered in assessing, scoping and prioritising works, as part of the ten year bridge strategy. The results of this indicator show that 94.7% of the bridges meet the agreed criteria for strength against a target of 94.2%. In relation to width, 94.2% of bridges meet the criteria against a target of 93.9%. As this measure has only existed for two years data prior to 2009 is not available for comparison.

Percentage of Contracts Completed on Time This indicator represents the percentage of contracts that were delivered on time in the Efficiency Program. Whilst the target was established at 90% only 44% of contracts were delivered on time which is a slight improvement compared to last year’s results. Of the five contracts late, only two were more than 10 days after the agreed target date. In this case one contract had an increase in the scope of works delivered whilst the second was the subject of delays due to service relocation of water pipes.

Main Roads Western Australia | 120 Section five

Main Roads Western Australia | 121 Average Cost of Network Management Average System Management the financial efficiency of the Road This indicator measures to manage the road cost per million vehicle kilometres travelled program in terms of preceding three has been calculated for the current and system. This measure slight rise following a dollars. The overall trend shows a financial years in 2009-10 program includes per million vehicle kilometres travelled. This period of lower costs trend of the costs which can affect the overall occasional one-off development $7 million in the year we saw an investment of just over results. In the current in the trend although the ROMAN II project which has contributed to the increase The ROMAN II project is an important results are still within the anticipated target. Government, managed by WALGA, joint initiative between Main Roads and Local system for use by Local to develop a new road pavement asset management Government throughout the State. Percentage of Contracts Completed on Budget of Contracts Completed Percentage against delivered on budget of contracts represents the percentage This indicator being of 89% of contracts Program. The result 90% in the Efficiency a target of target and is a slight below the agreed budget was only slightly delivered on exceeded its target value, in this result. Only one contract year’s improvement on last undertaken. an approved increase in the scope of works instance it was due to Great Northern Highway , Elvire to Sandy Creek outcomes and measures performance of key Summary Summary of key performance measures and outcomes

State Development

Outcome: Facilitating Economic and Regional Development This program expands the road network in accordance with State and Commonwealth transport and land use strategies that will facilitate the economic and Summary of Measures regional development of the State.

2010 2010 2007 2008 2009 Var Result Target Actual

Return on construction expenditure (as an average) 3.6 4.03 4.09 2.0 2.02 +.02

% of contracts completed on time N/A N/A 60 90 40 -50

% of contracts completed on budget N/A N/A 80 90 100 +10

Return on Construction Expenditure New road and bridge construction networks add to the capacity of the road network. Return on Construction Expenditure is based on Benefit Cost Ratio (BCR) estimates of a set of projects undertaken each year. It indicates the extent to which road and bridge construction expenditure will deliver economic benefits to the community. This indicator represents the expenditure weighted BCR for the State Development Program for which a BCR has been calculated. The indicator has decreased from 4.09 in 2008-09 to 2.02 in 2009-10 due to the winding down of the New Perth Bunbury Highway Project. Given the large value and high BCR for this project, it has had a significant impact on the overall trend of this indicator; however, the outcome for 2009-10 is in line with the target. Actual Return on Construction Expenditure Target

2010

2009

2008

2007

0 1 2 3 4

Percentage of Contracts Completed on Time This indicator represents the percentage of contracts that were delivered on time in the State Development Program. Whilst the target was established at 90%, only 40% of contracts were delivered on time. This result is less than was achieved last year. Of the six contracts that have exceeded their target date, four are current works in progress, one was subject to an approved increase in the scope of works whilst another was as a result of poor contractor performance.

Percentage of Contracts Completed on Budget This indicator represents the percentage of contracts delivered on budget against a target of 90% in the State Development Program. The result achieved was 100% of contracts being delivered on budget.

Main Roads Western Australia | 122 Section five Result Var +0.5 +23 -1.2 -0.54 +0.1 0.0 +1,284 Actual Target 2010 Actual 97.5 93 75.8 99.06 99.40 99.99 6,184 95% 100%

2010 Target 97 70 77 99.60 99.30 99.99 4,900 2009 97.3 94 76.5 99.11 99.39 99.98 5,460 90% 2008 97.3 N/A 76.3 99.26 99.19 99.96 5,114 85% 2007 97.3 N/A 74.5 98.20 98.76 99.93 5,685 Main Roads Western Australia | 123 Community Satisfaction of Road Maintenance The Community Satisfaction of road maintenance indicator represents how satisfied the community is with Main Roads in the maintenance of the State road network. Overall community The results are drawn from the Community Perception Survey. satisfaction with road maintenance has remained stable at 93% and exceeds the agreed target. The results of the survey show that metropolitan drivers rate Main Roads’ performance higher than in regional areas. As this measure has only existed for two years’ data prior to 2009 is not available for comparison. Smooth Travel Exposure Smooth Travel of travel undertaken on the State road This indicator is based on the percentage It is therefore an important measure network meeting specific roughness criteria. expenditure. The roughness criteria has of the effectiveness of road maintenance a new link based standard, which moved from a national benchmark towards category of road, for example, freeway outlines specific roughness criteria for each As a result of the changes, the standards differ to that of lower volume roads. Australia. However it is now not readily measure is now more relevant to Western although results that are comparable comparable to figures from other jurisdictions total travel on sealed State roads, 97.5% can be made available on request. Of the standard from a length perspective is undertaken on roads that meet the roughness standard. The established target was 98.1% of these roads meet the roughness the figures indicate that the network met and when looking at the overall trend consistently provides smooth travel for road users. Road Maintenance Road Maintenance Road Network Maintained Providing a Well Outcome: by maximising maintain the existing road and bridge network This program seeks to whole of life costs. asset life and minimising Smooth Travel Exposure Smooth Travel 80% 2010 2009 2008 2007 Traffic Signals Traffic Road Lighting Emergency Telephones % Smooth travel exposure % Community satisfaction with road maintenance % Community satisfaction % Preventative maintenance indicator % Preventative maintenance % Availability of % Availability traffic signals, road lighting and emergency telephones Average cost of network maintenance per lane Average kilometre of road network $ Summary of Measures outcomes and measures performance of key Summary Summary of key performance measures and outcomes

Preventative Maintenance Indicator This indicator provides a measure of the proportion of the sealed State road network which has a surfacing age less than its target maximum or optimal age. The indicator provides an indication of the extent of proactive maintenance undertaken on the network. Sections of the network that have a surface age less than its target age are classified as “good”. The proportion of the network with a surface age considered “good” in 2010 is 75.8%, a slight decrease from the previous year’s result and marginally less than the anticipated target. It was anticipated that the indicator would improve as a result of increased resealing and new construction however, the impact was less than expected. This is attributed to a number of sections of the network considered as mediocre or poor last year passing the “tipping point” between categories. The length of network considered “good” actually increased by 57 kilometres which is attributed to the new Forrest Highway which was opened in September 2009. A proposed review of the methodology for this measure did not occur; however, it is anticipated to be undertaken during 2010-11.The review will incorporate recent research findings that will improve estimating of surface life and will better account for the longevity and performance of the various road surfaces.

Actual Preventative Maintenance indicator Target

2010

2009

2008

2007

0% 20% 40% 60% 80%

Availability of Traffic Signals, Road Lighting and Emergency Telephones This measures the availability of traffic signals, road lighting and emergency telephones throughout the road network as a percentage of time the assets are fully operational. The availability of traffic signals, road lighting and emergency telephones has continued to increase gradually over time with both road lighting and emergency telephones meeting their respective targets. This year the results for traffic lights came in 0.54% below the target. This very slight decline in performance is attributed to the major storm in April 2010 which significantly impacted on power supplies and thus availability of the traffic signals. On the whole, this measure shows that Main Roads is managing, maintaining and operating traffic signals, road lighting and emergency telephones throughout the network at near optimum levels.

Average Cost of Network Maintenance per Lane Kilometre of Road Network This indicator identifies the financial efficiency of road and roadside maintenance works by showing the cost per lane kilometre to maintain acceptable travel conditions on the State roads. In order to compare 2009-10 figures with previous years all figures have been adjusted and reported in terms of 2009-10 dollars which can influence the trend result. The increase of 7% can be attributed to payments for rise and fall provisions in term network contracts, significant expenditure on the reinstatement of roads damaged as a result of natural disasters as well as additional reseal and resurfacing works undertaken on the network ensuring its long-term preservation. This increase in expenditure has meant that the 2009-10 target has been exceeded.

Main Roads Western Australia | 124 Section five Result Var +25 +20 +11 -4 -19 2010 Actual 95 90 31 86 71 % Network Available 100 100 99.7 99.5 100 99.2 97.3 100 99.5 100 95 2010 Target 70 70 20 90 90

2009 65 89 32 40 100 2008 N/A N/A N/A N/A N/A 2007 N/A N/A N/A N/A N/A Gascoyne Goldfields-Esperence Great Southern Kimberley Metropolitan Mid-West Pilbara South West Wheatbelt North Wheatbelt South Availability TOTAL Region Main Roads Western Australia | 125 Unplanned Road Closure on the State Road Network Unplanned Road Closure on the State is available to all road users; however, Generally 100% of Main Roads Road network a number of reasons including flooding, there are unplanned road closures due to accidents, which may vary in duration. cyclones, major bushfires and major road is measured as a percentage of calendar The availability of the sealed road network Closure is determined by the road user. days that the whole network is available to hours commencing from the time the road measuring the number of whole days (24 network is closed. This year the road is closed) that any section of the sealed road sections only being closed for 18 days in network was available 95% of the year with result where the network was closed for total. This is an improvement on last year’s that resulted in widespread flooding in the 126 days due to a rain-bearing depression shows results for each Region across Pilbara and Kimberley regions. The following the State: Community Access Community Roadside Amenity Access and Improving Community Outcome: personal mobility and provide infrastructure that will increase This program seeks to community access. % of the year that 100% of the Main Roads’ State % of the year that 100% road network is available % Community satisfaction with cycleways and % Community satisfaction pedestrian facilities % of amenities meeting the mandatory facilities % of amenities meeting the mandatory facilities Places criteria in Main Roads’ Roadside Stopping policy % of contracts completed on time % of contracts completed on budget Summary of Measures outcomes and measures performance of key Summary Summary of key performance measures and outcomes

Community Satisfaction with Cycleways and Pedestrian Facilities The Community Satisfaction with cycleways and pedestrian facilities indicator represents how satisfied the community is with Main Roads’ performance in the construction, maintenance and management of cycleways and pedestrian facilities. The results are drawn from the Community Perception Survey. The overall result shows that community satisfaction regarding provision of cycleway and pedestrian facilities was 89.8% which is consistent with last year’s results. However, analysis of the results shows that people living in the Kimberley and Pilbara regions are the least satisfied with the facilities provided compared to the rest of the State. As this measure has only existed for two years, data prior, to 2009 is not available for comparison.

Percentage of Amenities Meeting the Mandatory Facilities Criteria in Main Roads’ Roadside Stopping Places Policy This indicator measures the percentage of roadside stopping places on the State road network that meet the mandatory facilities to be provided. There are seven types of amenity addressed in this indicator, including: Heavy Vehicle Assembly Areas, Information Bays, Parking Bays, Short Stay Rest Areas, 24 hr Rest Areas, Scenic Lookouts and School Bus Bays. In the future an eighth amenity for Truck Compliance Inspection Sites will be included. Metropolitan region sites are excluded from this KPI. The roadside stopping places for each type of amenity are measured against 18 mandatory criteria. Only those mandatory criteria applicable to that amenity are measured and the amenity will either meet or not meet those requirements. This year 31% of the amenities met the criteria against a target of 20% which is slightly less than last year’s results. The relatively low target and results has identified the need to review the existing policy. It has been agreed that this will be done during 2010-11.

Percentage of Contracts Completed on Time This indicator represents the percentage of contracts that were delivered on time in the Community Access Program against a target of 90%.The result of 86% is a significant improvement on last year’s achievement. Only one contract was delivered late; however, the works were essentially complete although Practical Completion will not be formally issued until minor defects and a final seal have been applied in the second half of 2010.

Percentage of Contracts Completed on Budget This indicator represents the percentage of contracts delivered on budget against a target of 90%. The result of 71% of contracts being delivered is below the target and a reduction in performance since last year. There were two contracts that exceeded their target value, the following explains each: • One contract is the subject of final negotiations for payment of risk reward which it is anticipated will result in the project being completed within the approved budget however, as at 30 June 2010 this procedure had not been finalised. • The second contract was over budget for a range of reasons including impacts resulting from scope changes due to Aboriginal heritage issues, cost escalation not allowed for, skills shortage in a remote location resulting in reduced productivity and severe shortages of natural pavement materials.

Main Roads Western Australia | 126 Ensuring that consistency, integrity and accountability are maintained in our business practice

Works being conducted on Alexander Drive and Reid Highway financial statements and notes Financial Statements and Notes Table of Contents

Statement of Comprehensive Income 129 Note 23: Restricted cash and cash equivalents 145

Statement of Financial Position 130 Note 24: Receivables 146

Statement of Changes in Equity 131 Note 25: Amounts receivable for services 146

Statement of Cash Flows 132 Note 26: Inventories 147

Note 1: Australian Accounting Standards 133 Note 27: Prepayments 147

Note 2: Summary of significant accounting policies 133 Note 28: Noncurrent assets classified as held for sale 147

Note 3: Judgements made by management in applying accounting Note 29: Other non-current assets 148 policies 138 Note 30: Infrastructure 150 Note 4: Key sources of estimation uncertainty 138 Note 31: Intangible assets 151 Note 5: Disclosure of changes in accounting policy, estimates and errors 138 Note 32: Impairment of assets 151 Note 6: Employee benefits expense 140 Note 33: Payables 152 Note 7: Supplies and services 140 Note 34: Borrowings 152 Note 8: Grants and subsidies 140 Note 35: Provisions 152 Note 9: Depreciation expense – infrastructure assets 141 Note 36: Equity 153 Note 10: Depreciation and amortisation expense – other non-current assets 141 Note 37: Notes to the Statement of Cash Flows 154

Note 11: Finance costs 141 Note 38: Resources provided free of charge 155

Note 12: Infrastructure assets retired/replaced 141 Note 39: Commitments 155

Note 13: Commonwealth grants and contributions 142 Note 40: Contingent liabilities and contingent assets 156

Note 14: Interest revenue 142 Note 41: Events occurring after the end of the reporting period 157

Note 15: Contributions to roadworks 142 Note 42: Explanatory statement 157

Note 16: Regulatory fines 143 Note 43: Financial instruments 159 Note 44: Remuneration of members of the Note 17: Net gain/loss on disposal of noncurrent assets 143 Accountable Authority and senior officers 162

Note 18: Grants from other bodies 143 Note 45: Remuneration of auditor 162

Note 19: Sale of goods and services 144 Note 46: Special purpose accounts 163

Note 20: Other revenue 144 Note 47: Supplementary financial information 163

Note 21: Income from State Government 144 Note 48: Indian Ocean Territories 163

Note 22: Cash and cash equivalents 145 Note 49: Schedule of income and expenses by service 164

Main Roads Western Australia | 128 Section five - 386 8,000 4,553 1,665 2,422 3,501 4,601 9,347 2009 $000 10,012 10,012 41,482 25,759 13,709 11,220 313,221 517,490 204,269 474,061 678,330 464,049 295,491 164,406 143,604 133,174 291,998 1,487,755 1,174,534 1,174,534 504,551 - 2,238 8,926 5,651 5,651 3,750 1,768 4,690 5,032 9,555 7,156 4,301 2010 $000 50,924 45,493 13,221 384,047 589,553 578,389 205,506 547,528 753,034 541,877 343,450 190,858 112,101 268,037 234,575

(798,845) (1,182,892) (1,182,892)

6 7 9 8 6 10 11 12 19 18 14 20 15 13 16 36 21 21 21 21 17 Note

Main Roads Western Australia | 129

and notes l statements financia notes. The Statement of Comprehensive Income should be read in conjunction with the accompanying TOTAL COMPREHENSIVE INCOME FOR THE PERIOD TOTAL Total other comprehensive income Total OTHER COMPREHENSIVE INCOME Changes in asset revaluation surplus SURPLUS FOR THE PERIOD Resources received free of charge income from State Government Total Road Trauma Trust Fund Trust Road Trauma INCOME FROM STATE GOVERNMENT INCOME FROM STATE Service appropriation Natural disaster funds NET COST OF SERVICES Total income other than income from State Government Total Total Gains Total Income Revenue Contributions to roadworks Gains Gain on disposal of non-current assets Depreciation of infrastructure assets Depreciation of infrastructure of other non-current assets Depreciation and amortisation Infrastructure assets retired/replaced Regulatory fines Sale of goods and services Supplies and services Superannuation Finance costs Grants and subsidies Cost of Services Total Other revenue Revenue Total Commonwealth grants and contributions Grants from other bodies COMMISSIONER OF MAIN ROADS OF MAIN COMMISSIONER JUNE 2010 YEAR ENDED 30 FOR THE INCOME OF COMPREHENSIVE STATEMENT Expenses Employee benefits expense COST OF SERVICES Interest revenue financial statements and notes

COMMISSIONER OF MAIN ROADS STATEMENT OF FINANCIAL POSITION AS AT 30 JUNE 2010

2010 2009 Note $000 $000

ASSETS Current Assets Cash and cash equivalents 22 260,359 265,493 Restricted cash and cash equivalents 23 5,227 1,690 Inventories 26 62 254 Receivables 24 23,955 33,871 Amounts receivable for services 25 42,979 42,274 Prepayments 27 2,274 3,471 Non-current assets classified as held for sale 28 2,409 16,060 Total Current Assets 337,265 363,113

Non Current Assets Inventories 26 6,068 6,246 Receivables 24 7 - Amounts receivable for services 25 1,041,957 946,675 Prepayments 27 - 2,747 Property, plant and equipment 29 192,889 179,566 Infrastructure 30 36,390,061 36,977,981 Intangible assets 31 3,595 2,466 Land acquired for roads 29 181,189 155,279 Surplus assets 29 98,820 78,628 Total Non-Current Assets 37,914,586 38,349,588 TOTAL ASSETS 38,251,851 38,712,701

LIABILITIES Current Liabilities Payables 33 182,733 189,114 Borrowings 34 5,000 5,296 Provisions 35 32,759 29,094 Total Current Liabilities 220,492 223,504

Non Current Liabilities Payables 33 919 655 Borrowings 34 25,766 30,766 Provisions 35 4,627 4,409 Total Non-Current Liabilities 31,312 35,830 TOTAL LIABILITIES 251,804 259,334 NET ASSETS 38,000,047 38,453,367

EQUITY Contributed equity 36 2,686,023 2,340,498 Reserves 36 24,374,269 25,557,161 Accumulated surplus 36 10,939,755 10,555,708 Total Equity 38,000,047 38,453,367

The Statement of Financial Position should be read in conjunction with the accompanying notes

Main Roads Western Australia | 130 Section five - - 2,029 $000 (1,192) 345,525 344,688 433,013 389,907 (43,106) (798,845) 1,487,755 38,000,047 38,453,367 38,453,367 36,575,705 36,575,705 Total Equity Total ------$000 384,047 313,221 (deficit) surplus/ 10,939,755 10,555,708 10,555,708 10,242,487 10,242,487 Accumulated ------$000

1,174,534 Reserves 24,374,269 25,557,161 25,557,161 24,382,627 24,382,627 (1,182,892)

- - - - 2,029 $000 (1,192) 345,525 344,688 389,907 433,013 (43,106) 2,686,023 2,340,498 2,340,498 1,950,591 1,950,591 Contributed Equity Contributed 36 Note Main Roads Western Australia | 131 -Distribution to owners -Capital Contributions -Other contributions by owners -Capital Contributions -Other contributions by owners -Distribution to owners and notes l statements financia notes. in conjuction with the accompanying The Statement of Changes in Equity should be read Balance at 30 June 2010 Total Total Total comprehensive income for the year Total Transactions with owners in their capacity as owners: Transactions Balance at 1 July 2009 Total comprehensive income for the year comprehensive income for the Total Total Balance at 30 June 2009 Transactions with owners in their capacity as owners: with owners in their Transactions Changes in accounting policy or correction of prior period errors Changes in accounting policy Restated balance at 1 July 2008 Restated balance at 1 July Balance at 1 July 2008 COMMISSIONER OF MAIN ROADS OF MAIN COMMISSIONER 2010 ENDED 30 JUNE FOR THE YEAR IN EQUITY OF CHANGES STATEMENT financial statements and notes

COMMISSIONER OF MAIN ROADS STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 30 JUNE 2010

2010 2009 Note $000 $000

CASH FLOWS FROM STATE GOVERNMENT Service appropriations 440,128 361,625 Capital contributions 346,988 433,013 Holding account drawdowns 42,274 37,269 Natural disaster funding 8,926 4,553 Road Trauma Trust Fund - 8,000 Net cash provided by State Government 838,316 844,460

Utilised as follows: CASH FLOWS FROM OPERATING ACTIVITIES Payments Employee benefits (53,501) (37,462) Supplies and services (353,365) (302,097) Grants and subsidies (110,016) (91,100) GST payments on purchases (99,246) (101,093) Finance costs (1,834) (2,643)

Receipts Sale of goods and services 17,999 22,397 Commonwealth grants and contributions 234,574 291,997 Regulatory fines 13,221 - Interest received 6,037 17,295 GST receipts on sales 3,393 1,333 GST receipts from taxation authority 96,462 102,174 Other receipts 8,024 1,762 Rent received 3,101 2,228 Net cash used in operating activities 37 (235,151) (95,208)

CASH FLOWS FROM INVESTING ACTIVITIES Proceeds from sale of non-current physical assets 8,760 13,093 Purchase of non-current physical assets (18,173) (13,421) Purchase of infrastructure (590,053) (764,511) Net cash used in investing activities (599,466) (764,839)

CASH FLOWS FROM FINANCING ACTIVITIES Repayment of borrowings (5,296) (6,730) Net cash used in financing activities (5,296) (6,730)

Net (decrease)/increase in cash and cash equivalents (1,597) (22,317) Cash and cash equivalents at the beginning of the period 267,183 289,500 CASH AND CASH EQUIVALENTS AT THE END OF THE PERIOD 37 265,586 267,183

The Statement of Cash Flows should be read in conjunction with the accompanying notes.

Main Roads Western Australia | 132 Section five

of administrative arrangements, are designated arrangements, are designated of administrative transfers by owners where the as contributions nonreciprocal. See are nondiscretionary and note 36 ‘Equity’. (e) Income Revenue recognition the fair value of Revenue is measured at receivable. Revenue consideration received or business activities is recognised for the major as follows: Sale of goods Revenue is recognised from the sale of goods and disposal of other assets when the significant risks and rewards of ownership control transfer to the purchaser and can be measured reliably. Provision of services Revenue is recognised on delivery of the service to the client or by reference to the stage of completion of the transaction. Interest Revenue is recognised as the interest accrues. Service Appropriations Service Appropriations are recognised as revenues at nominal value in the period in which Main Roads gains control of the appropriated funds. Main Roads’ gains control of appropriated funds at the time those funds are deposited to the bank account or credited to the ‘Amounts receivable for services’ holding (see note 21 ‘Income account held at Treasury from State Government’). Grants, donations, gifts and other non-reciprocal contributions Revenue is recognised at fair value when Main Roads obtains control over the assets comprising the contributions, usually when cash is received. Other non-reciprocal contributions that are not contributions by owners are recognised at their fair value. Contributions of services are only recognised when a fair value can be reliably determined and the services would be purchased if not donated. Gains Gains may be realised or unrealised and are usually recognised on a net basis. These include gains arising on the disposal of non-current assets and some revaluations of non-current assets.

Main Roads Western Australia | 133 The reporting entity comprises Main Roads and which was transferred the Office of Road Safety, from the Department of Premier and Cabinet effective 1 July 2009. (d) Contributed equity AASB Interpretation 1038 Contributions by Owners Made to Wholly-Owned Public Sector Entities requires transfers in the nature of equity contributions, other than as a result of a restructure of administrative arrangements, to be designated by the Government (the owner) as contributions by owners (at the time of, or prior to transfer) before such transfers can be recognised as equity contributions. Capital appropriations have been designated as contributions by owners by Treasurer’s Instruction (TI) 955 Contributions by Owners made to Wholly Owned Public Sector Entities and have been credited directly to Contributed Equity. The transfer of net assets to/from other agencies, other than as a result of a restructure (c) Reporting entity (b) Basis of preparation (b) Basis of prepared statements have been The financial using the on the accrual basis of accounting except for land, historical cost convention, which have been buildings and infrastructure measured at fair value. in the The accounting policies adopted statements have preparation of the financial throughout all periods been consistently applied stated. presented unless otherwise are presented in The financial statements values are rounded to Australian dollars and all ($000). the nearest thousand dollars The judgements that have been made in the process of applying Main Roads’ accounting policies that have the most significant effect on the amounts recognised in the financial statements are disclosed at note 3 ‘Judgements made by management in applying accounting policies’. The key assumptions made concerning the future, and other key sources of estimation uncertainty at the end of the reporting period that have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next financial year are disclosed at note 4 ‘Key sources of estimation uncertainty’. and notes l statements financia (a) General statement The financial statements constitute general purpose financial statements that have been prepared in accordance with Australian Accounting Standards, the Framework, Statements of Accounting Concepts and other authoritative pronouncements of the AASB instructions. as applied by the Treasurer’s Treasurer’s Several of these are modified by the instructions to vary application, disclosure, format and wording. The Financial Management Act and the instructions are legislative Treasurer’s provisions governing the preparation of financial statements and take precedence over Australian Accounting Standards, the Framework, Statements of Accounting Concepts and other authoritative pronouncements of the AASB. Where modification is required and has had a material or significant financial effect upon the reported results, details of that modification and the resulting financial effect are disclosed in the notes to the financial statements. 2. Summary of significant accounting policies Main Roads cannot early adopt an Australian Accounting Standard unless specifically permitted by TI 1101 Application of Australian Accounting Standards and Other Pronouncements. No Australian Accounting Standards that have been issued or amended but not operative have been early adopted by Main Roads for the annual reporting period ended 30 June 2010. Early adoption of standards General Roads’ (Main Roads) The Commissioner of Main the year ended 30 June financial statements for in accordance with 2010 have been prepared The term Australian Accounting Standards. refers to ‘Australian Accounting Standards’ issued by the Standards and Interpretations Board (AASB). Australian Accounting Standard any applicable, new Main Roads has adopted Standards and revised Australian Accounting from their operative dates. 1. Australian Accounting Accounting 1. Australian Standards financial statements and notes

(f) Borrowing costs Where market evidence is not available, the (Valuation Services) as follows: Borrowing costs for qualifying assets are fair value of land and buildings is determined • Metropolitan area – median value for single capitalised net of any investment income on the basis of existing use. This normally residential land for each Local Government earned on the unexpended portion of the applies where buildings are specialised or Area. Land parcels up to 899 square borrowings. A qualifying asset is an asset that where land use is restricted. Fair value for metres are assumed to have a single necessarily takes a substantial period of time existing use assets is determined by reference residential zoning. to the cost of replacing the remaining future to get ready for its intended use or sale. • South West Region - nominal unimproved economic benefits embodied in the asset, i.e. Other borrowing costs are expensed when valuation rates covering the south west of the depreciated replacement cost. Where incurred. the State from Geraldton to Esperance. the fair value of buildings is dependent on • Balance of State - nominal unimproved (g) Property, plant and equipment and using the depreciated replacement cost, the valuation rates based on leasehold rates infrastructure gross carrying amount and the accumulated depreciation are restated proportionately. for Crown land. Capitalisation / expensing of assets Independent valuations of land and buildings The most significant assumptions in estimating Items of property, plant and equipment and are provided annually by the Western Australian fair value are made in assessing whether to infrastructure costing $5,000 or more are Land Information Authority (Valuation Services) apply the existing use basis to assets and in recognised as assets and the cost of utilising and recognised with sufficient regularity to determining estimated useful life. Professional assets is expensed (depreciated) over their ensure that the carrying amount does not differ judgement by the valuer is required where the useful lives. Items of property, plant and materially from the asset’s fair value at the end evidence does not provide a clear distinction equipment (including portable and attractive of the reporting period. between market type assets and existing use assets) and infrastructure costing less than assets. $5,000 are immediately expensed direct to the Fair value of infrastructure, other than land Refer to note 29 ‘Other non-current assets’ and Statement of Comprehensive Income (other than under roads, has been determined by reference note 30 ‘Infrastructure’ for further information where they form part of a group of similar to the current depreciated replacement on revaluations. items which are significant in total). cost (existing use basis) as the assets are specialised and no market evidence of value is Land acquired for road reserves is initially Initial recognition and measurement available. The replacement cost is determined reported as ‘land acquired for roadworks’ under All items of property, plant and equipment and by Main Roads every three years by reference ‘property, plant and equipment’ until the land infrastructure are initially recognised at cost. to the cost of a new asset and adjusted in is required for road construction. It is then For items of property, plant and equipment and the intervening years by reference to a cost transferred to ‘land within road reserves’ and infrastructure acquired at no cost or for nominal index (ABS Road and Bridge Construction reported as part of infrastructure assets. cost, the cost is the fair value at the date of Cost Index) to ensure asset values do not Land determined to be surplus to the acquisition. materially differ from fair value. The value of requirements of the road reserve is available for roads and principal shared paths (earthworks, disposal and is transferred to ‘surplus land’ or Subsequent measurement drainage, pavements and seals), bridges ‘non current assets held for sale’ depending on Subsequent to initial recognition as an and road furniture at 30 June 2010 is based the timetable for disposal. asset, the revaluation model is used for the on the current depreciated replacement cost Wherever possible, the properties are rented measurement of land, buildings and road determined at 30 June 2009 by Main Roads and or leased until required for roadworks. Income infrastructure and the cost model for all other a cost index (ABS Road and Bridge Construction from these properties is recognised as revenue property, plant and equipment. Land, buildings Cost Index) has been applied to ensure asset in the financial year it is earned. and infrastructure are carried at fair value values do not materially differ from fair value. Derecognition less accumulated depreciation (buildings As fair value is measured by reference to the and infrastructure only) and accumulated cost of a new asset, when infrastructure is Upon disposal or derecognition of an item impairment losses. All other items of property, revalued, the accumulated depreciation is of property, plant and equipment and plant and equipment are stated at historical restated proportionately with the change in the infrastructure, any revaluation surplus relating cost less accumulated depreciation and gross carrying amount of the asset so that the to that asset is retained in the asset revaluation accumulated impairment losses. carrying amount of the asset after revaluation surplus. Where market evidence is available, the fair equals its revalued amount. Asset revaluation surplus value of land and buildings is determined Work in Progress is recognised at cost. The asset revaluation surplus is used to record on the basis of current market buying values The fair value of land under roads (i.e. land increments and decrements on the revaluation determined by reference to recent market within road reserves) is based on the market of non-current assets as described in note 29 transactions. When buildings are revalued by value of the land adjoining the road reserve. ‘Other non-current assets’. reference to recent market transactions, the The land values are provided by geographic Depreciation accumulated depreciation is eliminated against location on an annual basis by the Western the gross carrying amount of the asset and the All non-current assets, other than land and road Australian Land Information Authority net amount restated to the revalued amount. earthworks, are estimated to have a limited

Main Roads Western Australia | 134 Section five materially understated, where the replacement where the replacement materially understated, or where there is a significant cost is falling exception is road change in useful life. The of a section earthworks when the alignment to be deficient of road may be assessed asset is revised and the useful life of the relevant class of from infinite to finite. Each to verify that the assets is reviewed annually reflects accumulated depreciation/amortisation or expiration of asset’s the level of consumption and to evaluate any future economic benefits replacement costs. impairment risk from falling indefinite useful life Intangible assets with an and intangible assets not yet available for use are tested for impairment at the end of each reporting period irrespective of whether there is any indication of impairment. The recoverable amount of assets identified as surplus assets is the higher of fair value less costs to sell and the present value of future cash flows expected to be derived from the asset. Surplus assets carried at fair value have no risk of material impairment where fair value is determined by reference to market-based evidence. Where fair value is determined by reference to depreciated replacement cost, surplus assets are at risk of impairment and the recoverable amount is measured. Surplus assets at cost are tested for indications of impairments at the end of each reporting period. (j) Non-current assets (or disposal groups) classified as held for sale Non-current assets (or disposal groups) held for sale are recognised at the lower of carrying amount and fair value less costs to sell and are presented separately from other assets in the Statement of Financial Position. Assets classified as held for sale are not depreciated or amortised. (k) Leases Main Roads has entered into a number of operating lease arrangements for rent of land and buildings, vehicles and office equipment where the lessors effectively retain all the risks and benefits incidental to ownership of the items held under the operating leases. Equal instalments of the lease payments are charged to the Statement of Comprehensive Income over the lease term, as this is representative of the pattern of benefits derived from the leased property.

Indefinite 3 to 5 years and licences (a) Main Roads Western Australia | 135 All acquired and internally developed intangible and internally developed All acquired recognised at cost. assets are initially cost or for nominal For assets acquired at no value at the date of cost, the cost is their fair acquisition. for subsequent The cost model is applied asset to be carried measurement requiring the amortisation and at cost less any accumulated losses. accumulated impairment assets is The carrying value of intangible annually when the reviewed for impairment more frequently when asset is not yet in use or arises during the an indicator of impairment reporting period indicating that the carrying value may not be recoverable. Amortisation for intangible assets with finite useful lives is calculated for the period of the expected benefit (estimated useful life) on the straight line basis using rates which are The expected useful lives for reviewed annually. each class of intangible asset are: Computer software (i) Impairment of assets plant and equipment, infrastructure Property, and intangible assets are tested for any indication of impairment at the end of each reporting period. Where there is an indication of impairment, the recoverable amount is estimated. Where the recoverable amount is less than the carrying amount, the asset is considered impaired and is written down to the recoverable amount and an impairment loss is recognised. As Main Roads is a notforprofit unless an asset has been identified as entity, a surplus asset, the recoverable amount is the fair value less costs to sell higher of an asset’s and depreciated replacement cost. The risk of impairment is generally limited to depreciation is circumstances where an asset’s (a) hardware. Software that is not integral to the operation of any related Computer software and licences Software that is an integral part of the related plant and hardware is treated as property, equipment. Software that is not an integral part of the related hardware is treated as an intangible asset. Software costing less than $5,000 is expensed in the year of acquisition. Drainage easements Easements secured over properties for the purpose of road drainage have not been assigned a finite life. Drainage easements 12 years 50 years 40 years 5 to 10 years 5 to 13 years 3 to 13 years 25 to 40 years 10 to 40 years 60 to 100 years (a) Up to 173 years Gravel roads Sealed rural roads Metropolitan asphalt roads and notes l statements financia Bridges Road Furniture Plant & Equipment: Property, Buildings Plant and vehicles Equipment and Furniture Computer Hardware and Software

(h) Intangible assets Capitalisation / expensing of assets Acquisitions of intangible assets costing $5,000 or more and internally generated intangible assets costing $50,000 or more are capitalised. The cost of utilising the assets is expensed (amortised) over their useful life. Costs incurred below these thresholds are immediately expensed directly to the Statement of Comprehensive Income. (a) Software that is integral to the operation of related hardware. of art controlled by Main Roads are Works plant and equipment classified as property, which are anticipated to have very long or indefinite useful lives. Their service potential has not, in any material sense, been consumed during the reporting period and so no depreciation has been recognised. Road Infrastructure: Earthworks Pavement, drainage and seals: useful life and are systematically depreciated are systematically depreciated useful life and manner useful lives in a over their estimated of their future that reflects the consumption economic benefits. have Road earthworks do not generally and a finite life. Physical deterioration are not significant commercial obsolescence of earthworks factors. The small percentage been assessed that are depreciated have of horizontal to be substandard in terms impacted by technical alignment and therefore review is obsolescence. An engineering these segments completed annually to identify of the network. Land is not depreciated. Depreciation on other assets is calculated using the straight line method, using rates which are reviewed Estimated useful lives for each class annually. of depreciable asset are: financial statements and notes

(l) Financial instruments of the financial year end. Main Roads considers Subsequent measurement is at amortised cost Main Roads has two categories of financial the carrying amount of accrued salaries to be using the effective interest rate method. See instruments: equivalent to its net fair value. note 2(l) ‘Financial instruments’ and note 34 ‘Borrowings’. • Loans and receivables (includes cash (o) Amounts receivable for services and term deposits); and (holding account) (t) Provisions • Nontrading financial liabilities Main Roads receives funding on an accrual Provisions are liabilities of uncertain timing (payables). basis that recognises the full annual cash and or amount and are recognised where there is These have been disaggregated into the non-cash cost of services. The appropriations a present legal or constructive obligation as following classes: are paid partly in cash and partly as an asset a result of a past event and when the outflow Financial Assets (holding account receivable) that is accessible of resources embodying economic benefits is • Cash and cash equivalents on the emergence of the cash funding probable and a reliable estimate can be made requirement to cover items such as leave of the amount of the obligation. Provisions are • Restricted cash and cash equivalents entitlements and asset replacement. See also reviewed at the end of each reporting period. • Receivables note 21 ‘Income from State Government’ and See note 35 ‘Provisions’. • Amounts receivable for services note 25 ’Amounts receivable for services’. Financial Liabilities Provisions - employee benefits (p) Inventories • Payables Annual leave and long service leave Inventories held for distribution (for roadworks) • WATC Borrowings are measured at the lower of cost and current The liability for annual and long service leave replacement cost. Costs are assigned on a expected to be settled within 12 months after Initial recognition and measurement of standard, average or last known cost basis. the reporting period is recognised and measured at the undiscounted amounts expected to be financial instruments is at fair value which Inventories held for resale are valued at the paid when the liabilities are settled. Annual normally equates to the transaction cost or lower of cost and net realisable value. See and long service leave expected to be settled the face value. Subsequent measurement is note 26 ‘Inventories’. at amortised cost using the effective interest more than 12 months after the reporting period is measured at the present value of amounts method. (q) Receivables expected to be paid when the liabilities are The fair value of short-term receivables Receivables are recognised and carried at settled. Leave liabilities are in respect of and payables is the transaction cost or the original invoice amount less an allowance for services provided by employees up to the end of face value because there is no interest rate any uncollectible amounts (i.e. impairment). the reporting period. applicable and subsequent measurement is The collectability of receivables is reviewed When assessing expected future payments not required as the effect of discounting is not on an ongoing basis and any receivables consideration is given to expected future material. identified as uncollectible are writtenoff against wage and salary levels including nonsalary Material longer term debts free of interest the allowance account. The allowance for components such as employer superannuation are initially measured at fair value and then uncollectible amounts (doubtful debts) is raised contributions. In addition, the long service amortised cost using the effective interest rate when there is objective evidence that Main leave liability also considers the experience of method. Roads will not be able to collect the debts. The employee departures and periods of service. carrying amount is equivalent to fair value as (m) Cash and cash equivalents it is due for settlement within 30 days. See The expected future payments are discounted using market yields at the end of the reporting For the purpose of the Statement of Cash Flows, note 2(l) ‘Financial instruments’ and note 24 period on national government bonds with cash and cash equivalent (and restricted cash ‘Receivables’. terms to maturity that match, as closely as and cash equivalent) assets comprise cash possible, the estimated future cash outflows. on hand and short-term deposits with original (r) Payables maturities of three months or less that are Payables are recognised at the amounts All annual leave and unconditional long service readily convertible to a known amount of cash payable when Main Roads becomes obliged to leave provisions are classified as current and which are subject to insignificant risk of make future payments as a result of a purchase liabilities as Main Roads does not have an changes in value. of assets or services. The carrying amount is unconditional right to defer settlement of equivalent to fair value, as they are generally the liability for at least 12 months after the (n) Accrued salaries settled within 30 days. See note 2(l) ‘Financial reporting period. Accrued salaries (see note 33 ‘Payables’) instruments’ and note 33 ‘Payables’. Sick leave represent the amount due to staff but unpaid at Liabilities for sick leave are recognised when the end of the financial year, as the pay date for (s) Borrowings it is probable that sick leave paid in the future the last pay period for that financial year does All loans are initially recognised at cost, being will be greater than the entitlement that will not coincide with the end of the financial year. the fair value of the net proceeds received. accrue in the future. Accrued salaries are settled within a fortnight

Main Roads Western Australia | 136 Section five (y) Property liabilities and commitments A liability has been recognised in respect of properties for which a Notice of Resumption under the Land Administration Act 1997 has been issued and formal possession has taken place but where settlement has not been achieved at the end of the reporting period. Liabilities in such circumstances have been based on valuations and include costs of acquisition. This liability is included in Payables. See note 33 ‘Payables’. (v) Resources received free of charge or received free of charge (v) Resources cost for nominal charge or for Resources received free of reliably measured nominal cost that can be and as assets or are recognised as income at fair value. expenses as appropriate, are received from Where assets or services these are agency, another State Government Income from separately disclosed under Statement of State Government in the Comprehensive Income. (w) Comparative figures Comparative figures are, where appropriate, reclassified to be comparable with the figures presented in the current financial year. (x) Insurance Main Roads regularly reviews its insurance arrangements including areas where self-insurance is deemed to be economically justified. Self insurance covers the risks of natural disasters causing damage to these infrastructure assets. Currently, self-insurance areas are: • roads, bridges and road furniture

Main Roads Western Australia | 137 Employees commencing employment prior to employment Employees commencing either who are not members of 16 April 2007 became the Pension or the GSS Schemes State of the West noncontributory members Superannuation Scheme (WSS). Employees on or after 16 April commencing employment the GESB Super 2007 became members of these schemes Scheme (GESBS). Both of Main Roads are accumulation schemes. to GESB on makes concurrent contributions with the behalf of employees in compliance Superannuation Commonwealth Government’s Act 1992. These Guarantee (Administration) the liability for contributions extinguish superannuation charges in respect of the WSS and the GESBS Schemes. The GESB makes all benefit payments in respect of the Pension and GSS Schemes, and is for the employer’s recouped from the Treasurer share. Provisions – other Employment on-costs Employment on-costs, including workers’ compensation insurance, are not employee benefits and are recognised separately as liabilities and expenses when the employment to which they relate has occurred. Employment on-costs are included as part of ‘Other expenses’ and are not included as part of Main Roads’ ‘Employee benefits expense’. Restoration costs A provision is recognised where Main Roads has a legal or constructive obligation to undertake restoration work. Estimates are based on the present value of expected future cash outflows. (u) Superannuation expense The superannuation expense in the Statement of Comprehensive Income comprises employer contributions paid to the GSS (concurrent State Superannuation contributions), the West Scheme (WSS), and the GESB Super Scheme (GESBS). The GSS Scheme is a defined benefit scheme for the purposes of employees and whole-of- apart from the government reporting. However, transfer benefit, it is a defined contribution plan for agency purposes because the concurrent contributions (defined contributions) made by Main Roads to GESB extinguishes Main Roads’ obligations to the related superannuation liability. and notes l statements financia Past history indicates that on average, sick indicates that on average, Past history than reporting period is less leave taken each This is expected to the entitlement accrued. it is Accordingly, continue in future periods. entitlements unlikely that existing accumulated and no liability for will be used by employees is recognised. unused sick leave entitlements an expense is As sick leave is nonvesting, of Comprehensive recognised in the Statement is taken. Income for this leave as it Deferred leave leave relates to Public The provision for deferred entered into an Service employees who have agreement to self-fund an additional twelve months leave in the fifth year of the agreement. The provision recognises the value of salary set aside for employees to be used in the fifth year. This liability is measured on the same basis as annual leave. Deferred leave is reported as a non-current provision until the fifth year. Purchased leave The provision for purchased leave relates to Public Service employees who have entered into an agreement to self-fund up to an additional ten weeks leave per calendar year. The provision recognises the value of salary set aside for employees and is measured at the nominal amounts expected to be paid when the liabilities are settled. This liability is measured on the same basis as annual leave. Superannuation The Government Employees Superannuation Board (GESB) in accordance with legislative requirements administers public sector superannuation arrangements in Western Australia. Employees may contribute to the Pension Scheme, a defined benefit pension scheme now closed to new members or the Gold State Superannuation Scheme (GSS), a defined benefit lump sum scheme also closed to new members. Main Roads has no liabilities under the Pension or the GSS Schemes. The liabilities for the unfunded Pension Scheme and the unfunded GSS Scheme transfer benefits due to members, who transferred from the Pension Scheme, All other GSS are assumed by the Treasurer. Scheme obligations are funded by concurrent contributions made by Main Roads to the GESB. The concurrently funded part of the GSS Scheme is a defined contribution scheme as these contributions extinguish all liabilities in respect of the concurrently funded GSS Scheme obligations. financial statements and notes

3. Judgements made by 5. Disclosure of changes in accounting policy, management in applying estimates and errors accounting policies

There were no material judgements made by Initial application of an Australian Accounting Standard management in applying accounting policies Main Roads has applied the following Australian Accounting Standards effective for annual reporting for the 2009-10 financial year, other than those periods beginning on or after 1 July 2009 that impacted on the organisation. disclosed at note 2(y) ‘Property liabilities and commitments’. AASB 101 Presentation of Financial Statements (September 2007). This Standard has been revised and introduces a number of terminology changes as well as changes to the 4. Key sources of estimation structure of the Statement of Changes in Equity and the Statement of Comprehensive Income. It is now a requirement that owner changes in equity be presented uncertainty separately from non-owner changes in equity. There is no financial impact resulting from the application of this revised Standard. Main Roads makes key estimates and assumptions concerning the future. These estimates and assumptions are based on AASB 2007-10 Further Amendments to Australian Accounting Standards arising from AASB 101. historical experience and various other factors This Standard changes the term ‘general purpose financial report’ to ‘general purpose that have a significant risk of causing a financial statements’, where appropriate in Australian Accounting Standards and material adjustment to the carrying amounts the Framework to better align with IFRS terminology. There is no financial impact of assets and liabilities within the next resulting from the application of this Standard. financial year. AASB 2009-2 Amendments to Australian Accounting Standards – Improving Disclosures (a) Long service leave about Financial Instruments AASB 4, AASB 7, AASB 1023 & AASB 1038. This The liability for long service leave is measured Standard amends AASB 7 and will require enhanced disclosures about fair value at the present value of amounts expected to measurements and liquidity risk with respect to financial instruments. There is no be paid when the liabilities are settled. The financial impact resulting from the application of this Standard. assessment of future payments is based on estimated retention rates and remuneration levels and discounted using current market Voluntary changes in accounting policy yields on national government bonds with maturity dates that match the estimated future There were no voluntary changes in accounting policies applied by Main Roads in the cash outflows. 2009-10 financial year.

(b) Depreciated replacement cost of infrastructure assets Infrastructure assets, other than land within road reserves, are measured at current depreciated replacement cost by reference to the cost of new assets. The replacement cost is reviewed every three years on the basis of actual contract construction rates and adjusted in the intervening years by applying the Road and Bridge Construction Index published by the Australian Bureau of Statistics.

Main Roads Western Australia | 138 Section five 1 Jan 2013 1 July 2013 1 July 2013 Operative for reporting periods beginning on/after

Main Roads Western Australia | 139 This Standard makes amendments to many Australian Accounting Standards, including Interpretations, to introduce Standards, Accounting This Standard makes amendments to many Australian for application by certain types of entities.The Standard reduced disclosure requirements into these pronouncements Main Roads. is not expected to have any financial impact on statements of Main Roads, January 2009. financial in the However this Standard may reduce some note disclosures Application of Tiers of Australian Accounting Standards Application of Tiers The Standard does not have any financial impact on Main Roads. However it may affect disclosures in the financial However on Main Roads. The Standard does not have any financial impact apply. requirements statements of Main Roads if the reduced disclosure This Standard establishes a differential financial reporting frameworkconsisting of two tiers of reporting reporting frameworkconsisting This Standard establishes a differential financial requirements for preparing general purpose financialstatements. Amendments to Australian Accounting Standards arising from Reduced Disclosure Requirements Disclosure arising from Reduced Amendments to Australian Accounting Standards Amendments to Australian Accounting Standards arising from AASB 9 [AASB 1, 3, 4, 5, 7, 101, 102, 108, 112, 118, 9 [AASB 1, 3, 4, 5, 7, 101, 102, Accounting Standards arising from AASB Amendments to Australian 10 & 12]. 136, 139, 1023 & 1038 and Interpretations 121, 127, 128, 131, 132, Main Roads of categories of financial assets. 7 requires modification to the disclosure The amendment to AASB The disclosure of categories of financial applied. is first does not expect any financial impact when the Standard assets in the notes will change. and notes l statements financia AASB 2010-2 AASB 2009-11 AASB 1053

Prior period errors Policies, Changes in Accounting Policies, Estimates and Errors) during under AASB 108 (Accounting There have been no material prior period errors applied the 2009-10 financial year. Changes in accounting estimates or future periods. that will impact the current There have been no changes in accounting estimates Future impact of Australian Accounting Standards not yet operative Standards not of Australian Accounting Future impact Standards Australian Accounting permitted by TI 1101 Application of unless specifically Accounting Standard cannot early adopt an Australian Main Roads Accounting Standards that may impact the Roads has not applied early the following Australian Main . Consequently, and Other Pronouncements from their application date. Standards Accounting Main Roads plans to apply these Australian organisation. Where applicable, financial statements and notes

2010 2009 $000 $000

6. Employee benefits expense

Wages and salaries 44,573 36,054 Annual leave 4,255 3,333 Long service leave 2,097 2,095 50,924 41,482 Superannuation – defined contribution plans(a) 4,690 3,501 55,614 44,983

(a) Defined contribution plans include West State, Gold State (contributions paid) and GESB Super Scheme. (Contributions paid).

2010 2009 $000 $000

7. Supplies and services

Contractors and consultants 308,696 265,452 Materials 1,440 1,161 Plant hire charges 5,064 6,223 Fringe benefits tax 1,099 840 Postage, stationery and reprographics 1,287 230 Telecommunications 3,359 4,251 Building maintenance and equipment 2,665 5,270 Electricity and gas 5,634 3,273 Contributions 173 1,183 Legal costs 593 209 Advertising 4,972 280 Rates and taxes 330 243 Insurance 2,329 824 Other 5,809 6,052 343,450 295,491

2010 2009 $000 $000

8. Grants and subsidies

Grants and subsidies to local government and other bodies 112,101 143,604 112,101 143,604

Main Roads Western Australia | 140 Section five 225 438 556 203 203 1,279 5.857 2,422 2,422 1,979 3,394 5,373 5,576 1,665 2009 $000 2009 $000 2009 $000 2009 $000 25,759 35,109 23,817 (3,911) 164,406 122,884 - 252 285 285 9,037 1,768 1,768 1,889 2,375 6,709 4,049 6,424 3,750 2010 $000 2010 $000 2010 $000 2010 $000 11,846 45,493 38,018 33,395 (2,959) 190,858 141,914

Main Roads Western Australia | 141 and notes l statements financia Work in progress Work carrying amount. Infrastructure assets replaced or retired during the year have been expensed at their Road furniture Bridges Road furniture Bridges 12. Infrastructure assets retired/replaced Earthworks and pavements Total depreciation Total 11. Finance costs Interest paid Roads - pavements, drainage and seal Roads - pavements, drainage 9. Depreciation expense – infrastructure assets 9. Depreciation Roads - earthworks Total amortisation Total Depreciation and amortisation Total 10. Depreciation and amortisation expense – other non current assets 10. Depreciation and amortisation Depreciation Plant, equipment and vehicles Buildings depreciation Total Amortisation Intangible assets Less: Depreciation capitalised to infrastructure of Comprehensive Income Depreciation and amortisation as per Statement financial statements and notes

2010 2009 $000 $000

13. Commonwealth grants & contributions

AusLink (National Land Transport) Act 2005 - 78,284 Nation Building Program 232,160 211,734 Interstate Road Transport Act 1985 2,415 1,980 234,575 291,998

AusLink (National Land Transport) Act 2005 Grants are received from the Commonwealth Government through the AusLink (National Land Transport) Act 2005. This funding is used for the construction and maintenance of the Auslink national road network and for the Road Safety Blackspot Program on approved projects. During 2008-09 the Nation Building Program replaced the Auslink Act.

Nation Building Program Grants are received from the Commonwealth Government through the Nation Building Program (National Land Transport) Act 2009. The objective of this Act is to assist national and regional economic and social development by improving the performance of land transport infrastructure. Programs funded under this arrangement include the Heavy Vehicle Safety and Productivity, Boom Gates for Rail Crossings and the Black Spot Program along with funding for the Local Road and National Road Projects.

Interstate Road Transport Act 1985 A charge is levied under the Act on interstate commercial vehicles that are exempt from State charges and the revenue raised is distributed in accordance with the damage attributed to interstate vehicles in each State. At 30 June 2010, $32.858 million of the AusLink (National Land Transport) Act 2005 and Nation Building Program grants recognised as revenue remained unspent on approved projects (at 30 June 2009 the amount was $24.600 million). Refer to note 2(e) ‘Income’.

2010 2009 $000 $000

14. Interest revenue

AusLink Accelerated Upgrade Package interest revenue 4,786 13,646 Road Trauma Trust Fund interest revenue 182 - Other interest revenue 64 63 5,032 13,709

2010 2009 $000 $000

15. Contributions to roadworks

Contributions to roadworks 7,156 9,347 7,156 9,347

This revenue represents contributions by both public and private bodies towards the cost of works performed on highways and main roads. See note 2(e) ‘Income’.

Main Roads Western Australia | 142 Section five - - - - 68 28 (39) (901) 1,513 1,920 3,501 1,019 2009 $000 2009 $000 2009 $000 12,465 13,512 10,952 10,012 133,174 133,174 16 26 10 667 249 400 151 1,394 4,880 5,145 5,490 5,651 2010 $000 2010 $000 2010 $000 13,221 13,221 10,370 10,796 268,037 265,976

Main Roads Western Australia | 143 Developers contribution to roadworks Transferred infrastructure assets at fair value Transferred Local Government contribution to traffic signal construction and notes l statements financia Transferred infrastructure assets at fair value are transfers from Local Government and other bodies to State Government based on formal proclamation. and other bodies to State Government based on infrastructure assets at fair value are transfers from Local Government Transferred The following roads were transferred during 2009-10: Road. - Narra Tarra to Leinster Road, and Morrell Road Greenlands Road, Bunbury Port Access Road (Willinge Drive), Mount Magnet – Sandstone Drive. on Armadale Road/Tappers The developers contribution to road works relate to funds provided for intersection improvements Grants from local government authorities and other bodies: 18. Grants from other bodies This revenue represents one-third of all moneys fromphotographic based vehicle infringement notices collected via Department of Transport and Department and Department collected via Department of Transport notices infringement of all moneys fromphotographic based vehicle This revenue represents one-third of Road Safety in accordance with the Fund and administered by the Office Trust collections are credited to the Road Trauma of the Attorney General. The Road Safety Council Act 2002. 17. Net gain/(loss) on disposal of non current assets 17. Net gain/(loss) on disposal Costs of Disposal of Non-Current Assets Land acquired for roadworks Land and buildings Plant, equipment and vehicles Proceeds from Disposal of Non-Current Assets Land acquired for roadworks Land and buildings Plant, equipment and vehicles Net gain/(loss) Land acquired for roadworks Land and buildings Plant, equipment and vehicles Regulatory fines 16. Regulatory fines 16. Regulatory fines financial statements and notes

2010 2009 $000 $000

19. Sale of goods and services

Sale of goods and services 4,301 11,220 4,301 11,220

This amount represents works undertaken for other public and private bodies and includes the recovery of expenditure from the Commonwealth Department of Infrastructure, Transport, Local Government and Regional Development under service delivery arrangements with the Shires of Christmas Island and Cocos (Keeling) Island. The amounts expended or set aside for expenditure during 2009-10 are summarised at note 48 ‘Indian Ocean Territories’.

2010 2009 $000 $000

20. Other revenue

Rental income 3,100 2,663 Return of previous year grants 2,304 - Contributions to the Office of Road Safety by other bodies for road related safety projects 3,081 - Other 1,070 1,938 9,555 4,601

2010 2009 $000 $000

21. Income from State Government

Service appropriation Motor vehicle licence fees 402,790 345,616 Untied funds 170,319 154,407 Motor vehicle permit fees 4,942 4,200 Salaries and Allowances Act 338 328 578,389 504,551 Other funds received from State Government Natural disaster funds 8,926 4,553 Road Trauma Trust Fund - 8,000 8,926 12,553

Resources received free of charge Determined on the basis of the following estimates provided by agencies: Land Information Authority (Landgate) 2,232 386 Department of Treasury and Finance (Building Management and Works) 6 - 2,238 386

589,553 517,490

Main Roads Western Australia | 144 Section five - 13 1,690 2009 $000 2009 $000 265,493 265,480 13 1,326 3,901 2010 $000 2010 $000 260,359 260,346

note 46 ‘Special purpose accounts’. . The total licence fees collected in 2009-10 was $596.918 million. Act. The total licence fees collected Road Traffic Main Roads Western Australia | 145 Contractors’ deposits Road Trauma Trust Fund Trust Road Trauma and notes l statements financia Contractors’ deposits pending satisfactory completion of works. Amounts withheld from contractors payments and held in a special purpose account Fund Trust Road Trauma Cash held in these accounts is to be used only for the purposes as prescribed in 23. Restricted cash and cash equivalents Current: Cash at bank Cash on hand 22. Cash and cash equivalents Where assets or services have been received free of charge or for nominal cost, Main Roads recognises revenues (except where the contributions of assets of charge or for nominal cost, Main Where assets or services have been received free to equity) equivalent to the fair value of the assets and/or the fair in which case a direct adjustment or services are in the nature of contributions by owners purchased if not donated. and which would have been value of those services that can be reliably determined Resources received free of charge Natural disaster funds re-instatement of roads damaged by declared natural disasters. Authority for the re-opening and Funds provided by the Fire and Emergency Services Fund Trust Road Trauma related safety projects. Funds provided by the Office of Road Safety for road Other funds received from State Government Service appropriations are accrual amounts reflecting the net cost of services delivered. The appropriation revenue comprises a cash component and a revenue comprises a cash component and The appropriation delivered. accrual amounts reflecting the net cost of services Service appropriations are for the year. expense (holding account) comprises the depreciation receivable (asset). The receivable Motor vehicle licence fees for cars and light vehicles are raised under the Motor vehicle licence fees Service appropriations COMMISSIONER OF MAIN ROADS OF MAIN COMMISSIONER 2010 ENDED 30 JUNE FOR THE YEAR STATEMENTS THE FINANCIAL NOTES TO owners million appropriated as a capital contribution by of $194.128 the balance was received as a service appropriation and An amount of $402.790 million Equity’ in the Statement of Financial Position. and included under ‘Contributed Untied funds This Fund in 2009-10 was $433.366 million. from the Consolidated from the Consolidated Fund. The total appropriation Untied funds are appropriations of The service appropriation includes a cash component million. of $263.047 of $170.319 million and a capital contribution includes a service appropriation million non cash component. $32.058 million and a $138.261 Motor vehicle permit fees Reform (Heavy Vehicles and fees for heavy vehicles are raised under the Road Transport Act Motor vehicle permit fees are collected under the Road Traffic or carry oversize or extra loads. purpose special Registration) Act for the issue of permit fees for vehicles that are oversize, financial statements and notes

2010 2009 $000 $000

24. Receivables Current: Trade debtors 9,097 13,169 Allowance for impairment of receivables (200) (200) Trade debtors – unbilled receivables 2,984 5,377 GST receivable 10,786 13,350 Other debtors 1,082 1,967 Accrued revenue 206 208 Total current 23,955 33,871

Non-current: Trade debtors 7 - Total non-current 7 -

Reconciliation of changes in the allowance for impairment of receivables: Balance at start of year 200 200 Doubtful debts expense recognised in the statement of comprehensive income 8 - Amounts written off during the year 8 - Amounts recovered during the year - - Balance at the end of year 200 200

Main Roads does not hold any collateral as security or other credits enhancement relating to receivables. See also note 2(q) ‘Receivables’ and note 43 ‘Financial Instruments’.

2010 2009 $000 $000

25. Amounts receivable for services Current 42,979 42,274 Non-current 1,041,957 946,675 1,084,936 988,949

Represents the non-cash component of service appropriations (see note 2(o) ‘Amounts receivable for services’ (holding account)’). It is restricted in that it can only be used for asset replacement or payment of leave liability.

Main Roads Western Australia | 146 Section five 254 254 3,471 6,246 6,246 2,747 6,218 2009 $000 2009 $000 2009 $000 11,599 14,337 16,060 (4,520) (2,924) (2,432) - 62 62 273 (319) 2,274 6,068 6,068 2,274 2,409 2010 $000 2010 $000 2010 $000 16,060 (9,241) (4,364)

Main Roads Western Australia | 147 Current Construction and maintenance materials Construction and maintenance Non-current Construction and maintenance materials Construction and maintenance and notes l statements financia All assets in the closing balance are expected to be sold within the next reporting period. In 2010 several land and buildings assets were reclassified as no In 2010 several land and buildings All assets in the closing balance are expected to be sold within the next reporting period. longer held for sale, due to delays in bringing the assets to market. and note 17 ‘Net gain/(loss) on disposal of non-current assets’. See also note 2(j) ‘Non-current assets (or disposal group) classified as held for sale’ Freehold land and buildings Opening balance 28. Non-current assets classified as held for sale 27. Prepayments Prepayments: See also note 2(p) ‘Inventories’. Assets reclassified as held for sale Less assets removed from current disposal Program 26. Inventories Current: Inventories held for distribution: Less assets sold Total current Total Non-current: Inventories held for distribution: non-current Total Insurance Premiums ($4.528 million in 2008-09) for major million for Principal Controlled Prepayments in 2009-10 include an amount of $0.838 works contracts. Write down of assets from carrying value to fair value less selling costs Closing balance financial statements and notes

2010 2009 $000 $000

29. Other non-current assets

Property, plant and equipment Freehold land At fair value (a) 82,416 81,420 82,416 81,420 Buildings At fair value (a) 98,445 78,142 Accumulated depreciation (55) - 98,930 78,142 Buildings under construction Construction costs 2,679 12,666 2,679 12,666 Plant, equipment and vehicles At cost 22,526 9,072 Accumulated depreciation (13,122) (1,734) 9,404 7,338 Total property, plant and equipment 192,889 179,566 Surplus assets At fair value (a) 98,820 78,628 Total surplus assets 98,820 78,628 Land acquired for roadworks At fair value (a) 181,189 155,279 Total acquired for roadworks 181,189 155,279 Total other non-current assets 472,898 413,473

(a) Land and buildings were revalued as at 30 June 2010 using values provided by the Western Australian Land Information Authority (Valuation Services) in conjunction with estimations by Main Roads’ management. The estimations have been made in relation to the value of certain Metro and Rural properties where the values were not available at the end of the reporting period from information provided by Valuation Services for the period 1 July 2008 to 1 July 2009. These properties have been valued based on the average percentage increase for the Metro and Rural areas respectively over the period 1 July 2008 to 1 July 2009. The average percentage increases have been determined by calculating the movement in the value of Main Roads’ Metro and Rural properties where Valuation Services have provided a value. The effective date of the valuations is 1 July 2009. In undertaking the revaluation, fair value was determined by reference to market values of Freehold land $82.416 million and Buildings $98.390 million. To ensure the valuations provided by Valuation Services were compliant at 30 June 2010 with the fair value requirements under AASB 116, Valuation Services provided the Department of Treasury and Finance (DTF) with information that tracked the general movement of the market value of land and building construction costs from the 1 July 2009 (date of valuation) to 31 March 2010. DTF reviewed the information and determined that the change in fair values from 1 July 2009 to 31 March 2010 were not likely to have a material impact on the fair values of these assets as recognised at 30 June 2010. When buildings are revalued, the accumulated depreciation is eliminated against the gross carrying amount of the asset and the net amount restated to the revalued amount.

Main Roads Western Australia | 148 Section five - - 67 78 (105) (237) 9,199 Total Total $000 $000 17,811 44,520 15,515 29,775 (5,339) (6,424) (5,373) 413,473 472,898 394,566 413,473 (11,064) (10,091)

------285 374 169 (23) Land Land $000 $000 (409) 30,987 (5,339) (1,740) (1,050) (8,610) 155,279 181,189 166,545 155,279 roadworks roadworks acquired for acquired for

------2 $000 $000 (214) 8,645 1,254 assets assets 78,628 11,759 98,820 80,922 12,647 78,628 (5,673) Surplus Surplus (10,522)

- - - - 554 (91) $000 $000 (105) (133) 1,774 1,117 plant, plant, 17,524

13,887 25,738 (6,424) (2,678) (5,373) 179,566 192,889 147,099 179,566 property, property, property, property, Sub-total Sub-total equipment equipment and vehicles and vehicles

------84 117 (15) $000 $000 (103) (128) 7,338 4,339 9,404 6,217 3,247 7,338 Plant, Plant, (2,375) (1,979) equipment equipment and vehicles and vehicles ------$000 $000 2,679 4,833 7,833 under under 12,666 10,663 12,666 (20,650) Buildings Buildings construction construction

- - - - - 706 168 (30) $000 $000 (905) (175) 2,917 2,522 78,142 20,674 98,390 64,713 15,243 78,142 (4,049) (3,394) Buildings Buildings

------Main Roads Western Australia | 149 413 285 (90) land land $000 $000 1,816 1,077 81,420 82,416 71,336 10,495 81,420 (1,143) (1,773) Freehold Freehold and notes l statements financia 2010 of year Carrying amount at start Additions Disposals Classified as held for sale Transfers Transfer to Infrastructure Transfer Transfer to/from operating (prior year Transfer adjustments) Depreciation Revaluation increments/(decrements) Carrying amount at end of year 2009 Carrying amount at start of year Additions Disposals Classified as held for sale Transfers Transfer to Infrastructure Transfer Transfer to/from operating (prior year Transfer adjustments) Depreciation Revaluation increments/(decrements) Carrying amount at end of year

Reconciliations of the carrying amounts of property, plant, equipment and vehicles at the beginning and end of the reporting periods are set out below. of the reporting periods the beginning and end and vehicles at plant, equipment of property, of the carrying amounts Reconciliations financial statements and notes

2010 2009 $000 $000

30. Infrastructure

Infrastructure - at fair value 43,546,171 43,181,204 Accumulated depreciation (7,710,646) (7,541,917) Infrastructure - work in progress (at cost) 554,536 1,338,694 Total Infrastructure 36,390,061 36,977,981

The value of roads and principal shared paths (earthworks, drainage, pavements and seals), bridges and road furniture at 30 June 2009 is based on the current depreciated replacement cost determined at 30 June 2009 by Main Roads. The value at 30 June 2009 has been determined by applying a cost index (ABS Road and Bridge Construction cost index) on the current depreciated replacement cost to ensure the asset value does not materially differ from fair value. As fair value is measured by reference to the cost of a new asset, when infrastructure is revalued, the accumulated depreciation is restated proportionately with the change in the gross carrying amount of the asset so that the carrying amount of the asset after revaluation equals its revalued amount. Land within road reserves was revalued at 30 June 2009 using 1 July 2008 values supplied by the Western Australian Land Information Authority (Valuation Services). Infrastructure work in progress comprises capital project expenditure at cost, which is capitalised following the completion of projects. A reconciliation of the carrying amount of infrastructure at the beginning and end of the reporting period is set out below.

2010 2009 $000 $000

Reconciliation Carrying amount at start of year 36,977,981 35,161,294 Additions 600,841 806,405 Capital contribution – assets transferred from/to other government agencies/local government 3,068 (32,606) Land transferred from Land acquired for roadworks 4,059 (854) Reclassified to non-current assets (319) - Revaluation increments (1,227,090) 1,147,191 Local roads reclassified as highways and main roads 268,037 133,024 Infrastructure assets retired/replaced (45,493) (25,321) Depreciation expense (190,858) (164,406) Disposals – highways and main roads reclassified as local roads (166) (46,261) Transfers to/from operating (prior year adjustments) - (485) Carrying amount at end of year 36,390,061 36,977,981

Main Roads Western Australia | 150 Section five - - - - - 9 9 9 9 861 (18) (507) (203) 4,808 2,457 2,466 2,324 2,457 2009 $000 (2,350) ------9 9 9 9 128 (284) 6,194 3,585 3,594 2,457 1,285 3,585 2010 $000 (2,608)

Main Roads Western Australia | 151 Accumulated amortisation At cost At cost Accumulated amortisation and notes l statements financia At 30 June 2010, one structural asset was identified as impaired. A bridge located in the Kimberley region was identified as deteriorating at a greater rate in the Kimberley region was identified At 30 June 2010, one structural asset was identified as impaired. A bridge located to the assets’ carrying value A revaluation decrement has been applied than anticipated. As such the bridge is not expected to reach its’ original design life. to recognise the impairment. The value of the impairment is $5.423 million. been applied to the carrying value. Seven properties were also identified as impaired and a revaluation decrement has plant and equipment, infrastructure and intangible assets at 30 June 2010. There were no other indications of impairment of property, not yet available for use which period there were no intangible assets Main Roads held no goodwill during the reporting period and at the end of the reporting are considered to be impaired. for sale or written off. All surplus assets at 30 June 2010 have either been classified surplus, as assets held 32. Impairment of assets Carrying amount at end of year Amortisation expense Transfers Disposals Computer software and licenses: Carrying amount at start of year A reconciliation of the carrying amount of intangible assets at the beginning and end of the reporting period is set out below. assets at the beginning and end A reconciliation of the carrying amount of intangible Drainage easements Additions Disposals Transfers Amortisation expense Carrying amount at end of year Drainage easements: Carrying amount at start of year Additions 31. Intangible assets 31. Intangible assets licenses Computer software and financial statements and notes

2010 2009 $000 $000

33. Payables

Current Trade creditors 21,943 27,064 Major contracts and services 78,362 97,360 Property acquisitions 64,682 52,593 Contractors retention 1,326 1,690 Funds in advance 13,073 8,586 Performance bonds / surety 129 730 Accrued salaries 3,218 1,091 182,733 189,114

Non-current Major contracts and services 919 655 919 655

See also note 2(r) ‘Payables’ and note 43 ‘Financial instruments’.

2010 2009 $000 $000

34. Borrowings

Current Western Australian Treasury Corporation loans 5,000 5,296 5,000 5,296

Non-current Western Australian Treasury Corporation loans 25,766 30,766 25,766 30,766

2010 2009 $000 $000

35. Provisions

Current Employee benefits provision Annual leave (a) 14,236 13,252 Long service leave (b) 18,523 15,842 32,759 29,094

Non-current Employee benefits provision Long service leave (a) 4,627 4,409 4,627 4,409

Main Roads Western Australia | 152 Section five ------4,282 8,970 2,381 2009 $000 10,500 43,106 32,606 13,252 17,870 20,251 433,013 433,013 2,340,498 1,950,591 - 6,856 7,380 2,306 14,236 20,845 23,151 90 46 598 857 1,192 1,102 2,669 (2,141) 2010 $000 346,717 344,688 2,686,023 2,340,498

Main Roads Western Australia | 153 Transfer of land to the Department of Environment and Conservation Transfer Transfer of land for road reserves transferred to the Western Australian Planning Commission of land for road reserves transferred to the Western Transfer Transfer of roadworks to the Public Transport Authority of roadworks to the Public Transport Transfer Transfer of land for road reserves by Western Australian Planning Commission of land for road reserves by Western Transfer Transfer of signals works by the Public Transport Authority of signals works by the Public Transport Transfer Transfer of roadworks by the Public Transport Authority of roadworks by the Public Transport Transfer Transfer of bridge works by the Public Transport Authority of bridge works by the Public Transport Transfer Transfer of net assets of the Office of Road Safety from the Department of Premier and Cabinet of net assets of the Office of Road Safety from the Transfer ------Long service leave liabilities have been classified as current where there is no unconditional right to defer settlement for unconditional right to no have been classified as current where there is Long service leave liabilities will occur as follows: of the liabilities settlement balance sheet date. Assessments indicate that actual at least 12 months after Annual leave liabilities have been classified as current as there is no unconditional right to defer settlement is no unconditional right as current as there liabilities have been classified Annual leave occur as follows: of the liabilities will settlement indicate that actual date. Assessments months after balance sheet for at least 12 - and notes l statements financia Total distributions to owners Total Balance at end of period Total contributions by owners Total Distributions to owners of net assets to other agencies: Transfer Contributed equity Balance at start of period 36. Equity holds the equity interest in Main Roads on behalf of the community. of Main Roads. The Government Equity represents the residual interest in the net assets revaluation of non-current assets. of equity resulting from the The asset revaluation surplus represents that portion More than 12 months after the reporting period More than 12 months after (b) reporting period Within 12 months of the reporting period More than 12 months of the Within 12 months of the reporting period Within 12 months of the (a) Contributions by owners Capital contribution of net assets from other agencies: Transfer financial statements and notes

2010 2009 $000 $000

Reserves Asset revaluation surplus: Balance at start of year 25,557,161 24,382,627 Net revaluation increments/(decrements): Earthworks, Drainage, Pavements and Seals - 358,718 Bridges (5,423) 93,206 Land within Road Reserves (1,221,667) 690,382 Road Furniture - 4,884 Land and Buildings 44,199 27,344 Balance at end of period 24,374,269 25,557,161

Accumulated surplus defecit Balance at start of period 10,555,708 10,242,487 Result for the period 384,047 313,221 Income and expense recognised directly in equity - - Balance at end of year 10,939,755 10,555,708

2010 2009 $000 $000

37. Notes to the Statement of Cash Flows Reconciliation of cash Cash at the end of the financial year as shown in the Statement of Cash Flows is reconciled to the related items in the Statement of Financial Position as follows: Cash and cash equivalents 260,359 265,493 Restricted cash and cash equivalents (refer to note 23 ) 5,227 1,690 265,586 267,183

Reconciliation of net cost of services to net cash flows provided by/(used in) operating activities Net cost of services (205,506) (204,269) Non-cash items: Depreciation expense - infrastructure 190,858 164,406 Depreciation and amortisation expense - other fixed assets 3,750 1,665 Grants to other bodies 166 46,283 Grants received from other bodies (268,037) (133,174) Resources received free of charge (note 21) 2,238 386 Non-current assets reclassified(to)/from operating - (12) Infrastructure assets retired/replaced 45,493 25,759 Adjustment for other non-cash items - - Net (gain)/loss on sale of property, plant and equipment (note 17) (5,651) (10,012) (Increase)/decrease in assets: - Receivables 12,678 12,911 - Inventories 370 166 Increase/(decrease) in liabilities: - Payables (12,829) (1,795) - Employee benefits 3,884 2,599 Net GST receipts/(payments) 96,462 102,174 Change in GST in receivables/payables (99,027) (102,295) Net cash provided by/(used in) operating activities (235,151) (95,208)

Main Roads Western Australia | 154 Section five - - - - 472 472 651 2009 $000 2009 $000 3,369 1,936 5,305 4,654 5,305 10,525 66,594 334,032 344,557 179,197 245,791 7 - - 200 193 34 869 2010 $000 2010 $000 1,063 3,357 4,936 1,579 4,067 4,936 88,186 89,283 14,491 275,584 290,075

Main Roads Western Australia | 155 and notes l statements financia Later than 1 year and not later than 5 years Later than 5 years Lease commitments but not recognised in the at the end of the reporting period Commitments in relation to leases contracted for financial statements are payable as follows: Within 1 year Within 1 year Capital expenditure commitments to the capital expenditure additional Capital expenditure commitments, being contracted payable as follows: amounts reported in the financial statements, are 39. Commitments Department of Planning – provision of technical advice Department of Planning – of technical advice – provision Department of Transport Later than 1 year and not later than 5 years Later than 5 years Representing: Cancellable operating leases During the year the following resources were provided to other agencies free of charge of charge resources were provided to other agencies free During the year the following normal operations of Main Roads: for functions outside the 38. Resources provided free of charge 38. Resources provided Non-cancellable operating leases Within 1 year Other expenditure commitments predominantly comprise maintenance commitments for road infrastructure Other expenditure commitments predominantly comprise maintenance commitments are payable as follows: assets contracted for at the end of the reporting period but not recognised as liabilities, Other expenditure commitments Later than 1 year and not later than 5 years These commitments are all inclusive of GST. Later than 5 years financial statements and notes

2010 2009 $000 $000

40. Contingent liabilities and contingent assets

Contingent liabilities In addition to the liabilities included in the financial statements, there are the following contingent liabilities:

Contract claims in dispute 3,337 11,944 Resumption claims in dispute 226,904 189,752 230,241 201,696

Contract claims in dispute Claims have been submitted by contractors in relation to services provided under roadwork contracts. The contingent liability is the difference between the amount of the claim and the liability estimated by Main Roads based on legal advice.

Resumption claims in dispute Claims have been lodged by owners of property acquired for road construction purposes. The contingent liability is the difference between the owner’s claim and the estimated settlement price determined by Main Roads in accordance with an independent valuation.

Contaminated sites Under the Contaminated Sites Act 2003, Main Roads is required to report known and suspected contaminated sites to the Department of Environment and Conservation (DEC). In accordance with the Act, DEC classifies these sites on the basis of the risk to human health, the environment and environmental values. Where sites are classified as contaminated – remediation required or possibly contaminated – investigation required, Main Roads may have a liability in respect of investigation or remediation expenses. During the year Main Roads’ reported forty one suspected contaminated or possibly contaminated sites to DEC. A liability has been recognised at note 33 for remediation of nine of the forty one sites. Main Roads’ is deemed not responsible under the Contaminated Sites Act 2003 for the remaining sites. These sites have been classified as possibly contaminated – investigation required and contaminated – remediation required respectively by DEC. It is not practicable to estimate the potential financial effect or to identify uncertainties relating to the amount or timing of any outflows relating to these eight sites. Whilst there is no possibility of reimbursement of any future expenses that may be incurred in the remediation of these sites, Main Roads, may apply for funding from the Contaminated Sites Management Account to undertake further investigative work or to meet remediation costs that may be required.

2010 2009 $000 $000

Contingent assets In addition to the assets included in the financial statements, there are the following contingent assets: Contracts in dispute 50,189 24,000 Damages claim in progress 2,839 2,098 53,028 26,098

Contracts in dispute (dispute resolution in progress) The amount shown relates to claims against various contractors for deficient works, which are currently proceeding through dispute resolution processes. The potential financial effect of the success of the claims cannot be reliably measured at this time.

Damages claim in progress The damages claim in progress relates to damage to Main Roads infrastructure by a third party. The potential financial effect of the success of the claim cannot be reliably measured at this time.

Main Roads Western Australia | 156 Section five 951 (901) 2,937 $000 33,727 (5,978) (9,473) (1,561) (1,206) (2,104) (4,818) (8,926) (2,238) (18,154) (25,464) Variation 6,709 1,768 9,229 7,156 9,555 5,032 5,618 8,926 2,238 2010 $000 97,766 45,493 Actual 190,858 118,009 234,575 - - Commonwealth grants and contributions Expenditure on Commonwealth-funded projects was higher than anticipated. Interest revenue Changes in interest rates and a reduction in the balance of interest bearing Commonwealth Accelerated Upgrade Package funds resulted in less than anticipated interest revenue. Gain on disposal of non-current assets In 2009-10 there was an increase above expectations of property returns on sales. Natural disaster funds The variance is a result of uncertainty over the occurrence of natural disasters and the timing of approvals of claims. Resources received free of charge The variance is a result of the variable nature of the services provided by other agencies. 800

5,148 2,719 8,328 5,950 7,451 7,969 2010 $000 91,788 27,339 181,385 151,736 209,110 Estimate Main Roads Western Australia | 157 Grants and subsidies Expenditure of Local Government allocations was lower than expected. Infrastructure assets retired/replaced Greater capitalisation of roadworks resulted in a greater number of assets being retired. Superannuation Superannuation expenditure was higher due to the Office of Road Safety joining Main Roads on July 1 2009, and as a result of increases arising from Main Roads Enterprise Bargaining Agreement. Contributions to roadworks The amount of roadworks undertaken for third parties was higher than anticipated. This included works undertaken on behalf of the Department of Premier and Cabinet and the Department of State Development. and notes l statements financia Significant variances between estimated and actual results for the financial year estimated and actual results for the financial Significant variances between Expenses Employee benefits expense Significant variations between estimates and actual results for income and expense are shown below. are shown below. expense estimates and actual results for income and Significant variations between considered to be those greater than 10% or $5 million. Significant variations are There were no events occurring after the end of the reporting period that have any financial effect on the results reported on these financial statements. effect any financial after the end of the reporting period that have There were no events occurring statement 42. Explanatory 41. Events occurring after the end of the reporting period the end of the occurring after 41. Events Depreciation of infrastructure assets assets Depreciation and amortisation of other non-current Finance costs Grants and subsidies Infrastructure assets retired/replaced Superannuation Income Contributions to roadworks Other revenue Commonwealth grants and contributions Interest revenue Gain on disposal of non-current assets Natural disaster funds Resources received free of charge Employee benefits expense Employee benefits expenditure was higher due to the Office of Road Safety joining Main Roads on July 1 2009, increases arising from Main Roads Enterprise Bargaining Agreement, and as a result of a provision raised for approved severances based on the Governments Voluntary Severance Scheme. Depreciation of infrastructure assets Depreciation expenditure is higher than estimated following an increase in completed works during the year. Depreciation and amortisation of other non-current assets A number of buildings were constructed including the Albany Office, during the year, has resulted in higher depreciation than was expected. Finance costs Savings resulted from loan repayments being made ahead of the agreed schedule. financial statements and notes

2010 2010 Significant variances between actual and prior year actual Estimate Actual Variation $000 $000 $000

Income Contributions to roadworks 7,156 9,347 (2,191) Commonwealth grants and contributions 234,575 291,998 (57,423) Sale of goods and services 4,301 11,220 (6,919) Grants from other bodies 268,037 133,174 (134,863) Regulatory fines 13,221 - 13,221 Other revenue 9,555 4,601 4,954 Interest revenue 5,032 13,709 (8,677) Gain on disposal of non-current assets 5,651 10,012 (4,361) Natural disaster funds 8,926 4,553 4,373 Service appropriation 578,389 504,551 73,838 Resources received free of charge 2,238 386 1,852 Road Trauma Trust Fund - 8,000 (8,000) Changes in asset revaluation surplus (1,182,892) 1,174,534 (2,357,426)

Expenses Employee benefits expense 50,924 41,482 9,442 Supplies and services 343,450 295,491 47,959 Depreciation of infrastructure assets 190,858 164,406 26,452 Depreciation and amortisation of other non-current assets 3,750 1,664 2,086 Finance costs 1,768 2,422 (655) Grants and subsidies 112,101 143,604 (31,503) Infrastructure assets retired / replaced 45,493 25,759 19,734 Superannuation 4,690 3,501 1,189

Contributions to roadworks Regulatory fines Natural disaster funds Less large capital projects have been This relates to collections of infringement funds There has been an increase in the number of undertaken on behalf of third parties compared credited to the Road Trauma Trust Fund. Refer declared Natural Disasters during 2008-09 and to previous years. This is partly due to the to note 16 ‘Regulatory fines’. 2009-10 resulting in a higher number and value after-effects of the global economic downturn. Other revenue of claims for Natural Disaster funding. Commonwealth grants and contributions Other revenue increased as a result of the Service appropriation Commonwealth grants and contributions were Office of Road Safety receiving funds from other Service appropriations in 2009-10 increased higher last year due to the receipt of Nation authorities for road safety initiatives. as a result of a larger approved works program Building Program Stimulus Package funding. Interest revenue compared to 2008-09. Sale of goods and services Interest revenue has decreased due to a Resources received free of charge Minor works activities undertaken on behalf of reduction in the balance of interest bearing The significant rise comes as a result of third parties were lower than last year. Commonwealth Accelerated Upgrade Package increased utilisation of land information Grants from other bodies funds during 2009-10. and planning data for Project Development activities. Grants received from other bodies has Gain on disposal of non-current assets significantly increased due to the transfer of The gain resulting from the sales of assets Road Trauma Trust Fund the Mount Magnet (Sandstone to Leinster) route during the year was lower compared to last year. Effective July 1 2009 the Office of Road Safety from Local Government, which is valued at was transferred from the Department of Premier $251 million. and Cabinet to Main Roads. This has resulted in a change to the treatment of the funds received.

Main Roads Western Australia | 158 Section five requesting payment within 7 days requesting payment be commenced; otherwise Court action will or agency; or and the debt is not economically justified debt is written off. below certain levels, the (b) Categories of financial instruments The carrying amounts of each of the following categories of financial assets and financial liabilities at the end of the reporting period are as follows: • receivable send a Letter of Demand to the • refer the account to a debt collection • is if satisfied that further recovery action of financial assets Provision for impairment debts, past is calculated based on individual expected changes experience, and current and financial assets that in client credit ratings. For are either past due or impaired, refer to note 24 ‘Receivables’. Liquidity risk Liquidity risk arises when Main Roads is unable to meet its financial obligations as they fall due. Main Roads is exposed to liquidity risk through its trading in the normal course of business. Main Roads has appropriate procedures to manage cash flows including drawdowns of appropriations by monitoring forecast cash flows to ensure that sufficient funds are available to meet its commitments. Market risk Market risk is the risk that changes in market prices such as foreign exchange rates and interest rates will affect Main Roads’ income or the value of its holdings of financial instruments. Main Roads does not trade in foreign currency and is not materially exposed to other price risks. Main Roads exposure to market risk for changes in interest rates relate primarily to the long-term debt obligations. Main Roads borrowings are all obtained through Corporation Australian Treasury the Western and are at fixed rates with varying (WATC) maturities. The risk is managed by WATC through portfolio diversification and variation in maturity dates. Main Roads cash and cash equivalents and restricted cash assets are interest bearing (apart from a minor amount) and therefore subject to interest rate risk as detailed in the interest rate sensitivity analysis table at note 43(c).

Main Roads Western Australia | 159 Financial instruments held by Main Roads are Financial instruments held restricted cash cash and cash equivalents, receivables and and cash equivalents, loans, has limited exposure payables. Main Road’s Roads’ overall risk to financial risks. Main on managing the management program focuses risks identified below. Main Roads’ Credit risk associated with because the main financial assets is minimal receivable is the amounts receivable for services (holding account). For receivables other than government, Main Roads trades only with recognised, creditworthy third parties. Main Roads has policies in place to ensure that the provision of services are made to customers In addition, with an appropriate credit history. receivable balances are monitored on an ongoing basis with the result that Main Roads’ exposure to bad debts is minimal. At the end of the reporting period there were no significant concentrations of credit risk. Credit risk Credit risk arises when there is the possibility of Main Roads’ receivables defaulting on their contractual obligations resulting in financial loss to Main Roads. risk its exposure to credit Main Roads minimises through a policy that requires either payment in advance or a suitable guarantee. The security arrangements may not be applied to Local Government, Commonwealth Government or State Government agencies. The maximum exposure to credit risk at the end of the reporting period in relation to each class of recognised financial assets is the gross carrying amount of those assets inclusive of any provisions for impairment as shown in the table at note 43(c) ‘Financial instruments disclosures’ and note 24 ‘Receivables’. Main Roads uses the following procedures for managing any past due receivables: If the receivable has failed to pay the debt within the terms or agreed to an acceptable instalment arrangement within a reasonable timeframe, Main Roads shall: 43. Financial instruments 43. Financial (a) Financial risk management objectives and policies and notes l statements financia Changes in asset revaluation surplus Changes in asset was within road reserves In 2009-10 Land with values revalued downwards in line Authority provided by the Land Information (Landgate). Employee benefits expense to a reduction in This variation is largely due to capital projects the amount directly charged also as a result compared to 2008-09, and Roads Enterprise of increases based on Main Bargaining Agreement. Supplies and services Supply and services expenditure has increased due to increases in claims for rise and fall Network Contractors, as a result by the Term of increased road rehabilitation, restoration activities on roads damaged by flooding and other natural disasters, and an increase in expenditure on State Initiatives on Local Roads projects. Depreciation of infrastructure assets Depreciation expenditure is higher following an increase in completed works during the year. Depreciation and amortisation of other non-current assets The increase relates to a decrease in the capitalisation of depreciation and amortisation expense to capital projects in 2009-10 compared to 2008-09. Finance costs Continued prepayment of loan principal in 2009-10 has resulted in reduced interest costs. Grants and subsidies The level of grants is lower as in 2008-09 a number of road assets were transferred to Local Government. Infrastructure assets retired / replaced This increase comes as a result of greater levels of road reconstruction works during the current and previous year. Superannuation In line with Employee benefits expense, this variation is largely due to a reduction in the amount of employee benefits overheads charged to capital projects compared to 2008-09. financial statements and notes

(b) Categories of financial instruments The carrying amounts of each of the following categories of financial assets and financial liabilities at the end of the reporting period are as follows:

2010 2009 $000 $000

Financial assets Cash and cash equivalents 260,359 265,493 Restricted cash and cash equivalents 5,227 1,690 Loans and receivables 1,108,898 1,022,833

Financial liabilities Financial liabilities measured at amortised cost 214,418 225,831

The amount of loans and receivables excludes GST recoverable from the ATO (statutory receivable).

(c) Financial instrument disclosures Credit risk and interest rate exposures The following table discloses Main Roads’ maximum exposure to credit risk, interest rate exposures and the ageing analysis of financial assets. Main Roads’ maximum exposure to credit risk at the end of the reporting period is the carrying amount of financial assets as shown below. The table discloses the ageing of financial assets that are past due but not impaired and impaired financial assets. The table is based on information provided to the senior management of Main Roads. Main Roads does not hold any collateral as security or other credit enhancements to the financial assets it holds. Main Roads does not hold any financial assets that had to have their terms renegotiated that would have otherwise resulted in them being past due or impaired.

Interest rate exposures and ageing analysis of financial assets(a)

Interest rate exposure Past due but not impaired

Weighted Average Effective Fixed Variable Non- More Impaired Interest Carrying interest interest interest Up to 3 3-12 1-2 2-5 than 5 financial Rate Amount rate rate bearing months months years years years assets

% $000 $000 $000 $000 $000 $000 $000 $000 $000 $000

Financial Assets 2010 Cash and cash equivalents 3.94 260,359 - 260,346 13 ------Restricted cash and cash equivalents 3.94 5,227 - 5,227 ------Receivables(a) - 23,962 - - 23,962 4,343 126 44 - - 200 Amounts receivable for services - 1,084,936 - - 1,084,936 ------1,374,484 - 265,573 1,108,911 4,343 126 44 - - 200

Financial Assets 2009 Cash and cash equivalents 3.21 265,493 - 265,480 13 ------Restricted cash and cash equivalents 3.21 1,690 - 1,690 ------Receivables(a) - 33,871 - - 33,871 3,354 363 - - - 200 Amounts receivable for services - 988,949 - - 988,949 ------1,290,003 - 267,170 1,022,833 3,354 363 - - - 200

(a) The amount of loans and receivables excludes GST recoverable from the ATO (Statutory recievable)

Main Roads Western Australia | 160 Section five ------5,766 5,766 More 1,992 1,992 2,672 2,672 years Equity $000 $000 10,875 10,875 $000 than 5 - - 14,891 14,891 15,000 15,000 $000 - - - - 2-5 years 1,992 1,992 2,672 2,672 + 100 basis points - - $000 $000 +75 basis points Surplus 5,000 5,000 5,000 5,000 $000 1-2 years Maturity date - - 3-12 5,296 5,296 5,000 5,000 $000 months ------$000

Up to 3 months - - - - Total 36,062 30,766 $000 Equity $000 $000 225,831 189,769 214,419 183,653 (1,992) (1,992) (2,672) (2,672) Amount Nominal ------for $000 - - - - Adjustment discounting - 100 basis points - - $000 $000 (1,992) (1,992) (2,672) (2,672) Surplus Non- $000 189,769 189,769 183,653 183,653 bearing interest ------

- - - - rate $000 -75 basis points interest Variable $000 $000 amount 265,573 267,170 - - Carrying rate Main Roads Western Australia | 161 Fixed Interest rate exposure 36,062 36,062 30,766 30,766 $000 interest 36,062 30,766 Interest rate exposure and maturity analysis of financial liabilities Interest rate exposure $000 225,831 189,769 214,419 183,653 Amount Carrying - -

% 5.57 5.66 Rate Interest Average Average Effective Weighted and notes l statements financia Interest rate sensitivity analysis financial assets and liabilities at the end of the reporting period on rate sensitivity of Main Roads The following table represents a summary of the interest that the change in interest rates is held constant throughout the change in interest rates. It is assumed the surplus for the period and equity for a 0.75% reporting period. Liquidity risk of the amounts are representative contractual maturity The financial liabilities. maturity analysis for table details the contractual The following made An adjustment has been principal cash flows. and table includes interest reporting period. The amounts at the end of the undiscounted where material. The amounts disclosed are the contractual undiscounted cash flows of each class of liabilities. cash flows of each class The amounts disclosed are the contractual undiscounted 2010 Financial Assets Cash and cash equivalents Financial Liabilities Payables Borrowings Total Increase/(Decrease) Total 2009 Financial Assets Cash and cash equivalents Financial Liabilities Payables Borrowings Total Increase/(Decrease) Total WATC/Bank borrowings WATC/Bank 2009 Payables Financial Liabilities WATC/Bank borrowings WATC/Bank 2010 Payables financial statements and notes

Fair values All financial assets and liabilities recognised in the Statement of Financial Position, whether they are carried at cost or fair value, are recognised at amounts that represent a reasonable approximation of fair value unless otherwise stated in the applicable notes.

44. Remuneration of members of the Accountable Authority and senior officers

Remuneration of members of the Accountable Authority The number of members of the Accountable Authority, whose total of fees, salaries, superannuation, non-monetary benefits and other benefits for the financial year, fall within the following bands are:

2010 2009 $000 $000

390,001 - 420,000 - 1 480,001 - 500,000 1 - The total remuneration of members of the Accountable Authority 488 418

The total remuneration includes the superannuation expense incurred by Main Roads in respect of members of the Accountable Authority. No members of the Accountable Authority are members of the Pension Scheme.

Remuneration of senior officers The number of senior officers, other than senior officers reported as members of the Accountable Authority, whose total fees, salaries, superannuation, non-monetary benefits and other benefits for the financial year, fall within the following bands are:

2010 2009 $000 $000

120,001 – 130,000 1 - 140,001 – 150,000 1 - 170,001 – 180,000 1 1 210,001 – 250,000 3 4 250,001 – 300,000 2 1 350,001 – 400,000 1 - The total remuneration of senior officers 2,045 1,404

The total remuneration includes the superannuation expense incurred by Main Roads in respect of senior officers other than senior officers reported as members of the Accountable Authority. No senior officers are members of the Pension Scheme.

2010 2009 $000 $000

45. Remuneration of auditor

Remuneration payable to the Auditor General in respect of the audit for the current financial year is as follows: Auditing the accounts, financial statements and performance indicators 145 150 145 150

Main Roads Western Australia | 162 Section five - - - - - 5 26 31 18 61 122 (79) (61) 2009 $000 2009 $000 2009 $000 4 8 27 39 61 38 61 (99) (160) 3,901 2,044 28,489 2010 $000 2010 $000 2010 $000 (26,632)

Main Roads Western Australia | 163 and notes l statements financia Balance at the end of the financial year , transferred to Main Roads from the Trust Fund under the Road Safety Council Act 2002 Trauma who administers the Road The Office of Road Safety, Department of Premier and Cabinet on 1 July 2009. Inventory – stocktake discrepancies and obsolete/contaminated materials Inventory – stocktake discrepancies and obsolete/contaminated Payments Fixed asset stocktake discrepancies Write-offs Bad debts – damage to roads, bridges and road furniture Amount brought forward for recovery Amount received during the year Expenditure during the year Amount carried forward for recovery Refer also to note 19 ‘Sale of goods and services’. Receipts Balance at the start of the financial year Balance at the start of the Main Roads provides road management services to Indian Ocean Territories under service delivery Main Roads provides road management services to Indian Ocean Territories amounts arrangements with the Shires of Christmas Island and Cocos (Keeling) Islands. The expended or set aside for expenditure during 2009-10 are summarised below: 48. Indian Ocean Territories 48. Indian Ocean Territories 47. Supplementary financial information Special Purpose Account - section 16(1)(c) of FMA Special Purpose Account Fund Trust Road Trauma is to receive and hold funds from parliamentary appropriations, 12 of the Road Safety Council Act 2002, the purpose of the Fund In accordance with section of the Attorney General) and any money and Department of Transport Department photographic based vehicle infringement (via one-third of all moneys from of the Act. lawfully received for the purpose 46. Special purpose accounts 46. Special financial statements and notes

49. Schedule of income and expenses by service - - 386 4,601 9,347 3,501 8,000 2,422 1,665 4,553 2009 10,012 13,709 11,220 25,759 41,482 10,012 464,049 133,174 291,998 678,330 313,221 517,490 143,604 164,406 295,491 504,551 204,269 474,061 - - Total 5,651 9,555 5,032 4,301 7,156 4,690 2,238 1,768 3,750 8,926 5,651 2010 13,221 45,493 50,924 541,877 268,037 234,575 753,034 384,047 589,553 112,101 190,858 343,450 578,389 205,506 547,528

------(1) 2009 25,759 (3,122) 347,887 (21,975) (780,901) (433,014) (433,014) (781,562) (780,901) ------to Outputs Roadworks 2010 not allocated 45,493 (5,139) 212,983 (23,733) (558,508) (345,525) (345,525) (575,129) (558,508) Capitalised/Expenses ------2009 ------5 34 134 Office of 2,304 8,243 8,238 2,498 Road Safety 2010 15,525 13,221 29,685 16,522 10,497 14,160 15,525 (5,917) ------825 273 113 799 549 2,924 1,343 4,003 6,545 7,483 2,924 2009 38,891 79,615 218,662 173,327 426,135 101,722 306,271 226,543 410,759 204,549 221,586 - - - - - 625 498 452 949 for State 1,258 1,614 1,121 1,874 1,164 2,693 8,991 1,258 2010 Development 59,670 Infrastructure 60,892 176,435 111,531 285,368 104,794 212,469 151,079 271,119 107,675 177,693 - - - 231 132 627 431 3,418 1,571 4,680 4,906 1,609 4,553 5,214 9,123 3,418 2009 45,459 47,890 70,725 106,115 498,112 202,665 164,406 192,766 252,569 388,579 109,533 (185,914) - - - Road 910 536 Network 2,304 2,957 2,052 3,499 1,909 1,381 1,126 8,926 3,013 2,304 2010 Maintenance 58,415 41,169 45,636 10,600 178,133 109,301 522,719 383,451 190,858 370,602 272,582 342,282 180,437 ------19 94 498 229 682 136 498 6,627 3,057 2,617 5,888 7,499 1,845 2009 19,100 72,618 15,665 68,685 31,474 37,192 63,044 53,020 19,598 - - - - - 7 26 54 51 138 176 122 934 131 107 138 (862) 7,789 6,524 3,858 6,651 2,004 7,927 2010 31,199 22,410 15,705 25,048 23,272 Infrastructure for Community Access - - - - - 64 759 206 451 310 1,652 2,263 1,749 1,030 4,426 1,652 2009 73,599 21,977 46,645 23,085 32,252 81,577 75,251 240,813 188,647 107,006 202,344 165,562 - - - - - 879 783 263 827 347 321 675 879 (87) 1,128 6,185 2010 41,687 60,510 36,664 24,033 94,400 36,120 94,203 Improvements Road Efficiency 104,284 199,366 130,867 167,325 105,163 ------2 19 89 498 229 682 597 129 482 498 8,139 6,629 2,241 5,749 8,637 2009 72,636 39,189 38,688 27,596 36,832 63,999 (24,810) - - - - - 72 346 445 308 238 195 374 137 145 305 297 346 7,063 7,758 2010 Road System Management 17,692 16,434 78,593 67,618 67,184 29,136 40,875 60,555 18,038 - - - - - 86 39 470 280 192 1,022 1,022 1,399 1,369 8,000 3,748 2009 38,434 13,591 21,519 35,586 23,956 62,295 74,713 39,456 148,917 145,047 120,741 109,461 ------726 726 931 646 679 287 263 554 3,917 2,104 3,504 Road Safety 2010 42,019 34,421 16,740 81,031 28,702 42,745 164,612 110,020 142,872 121,867 (11,847) (All amounts in $’000) for 2008-09 and 2009-10 Schedule of income and expenses by service Total Gains Total Gains Gain on disposal of non-current assets Total revenue Total Other revenue Interest revenue Regulatory fines Grants from other bodies Sale of goods and services Commonwealth grants and contributions Income Revenue Contributions to roadworks Total Cost of Services Total Superannuation S urplus / deficit for the P eriod Infrastructure assets retired / replaced Total Income from State Government Total Resources received free of charge Grants and subsidies Finance costs Road Trauma Trust Funds Trust Road Trauma Depreciation and amortisation of other non-current assets Natural disaster funds Depreciation of infrastructure assets Capital contribution Supplies and services G overnment I ncome from S tate Service appropriation C ost of S ervices Expenses Employee benefits expense N et C ost of S ervices Total Income other than from State Government Total

Main Roads Western Australia | 164 Section five Target Status Page 8-10 * Front Cover 6-7, 108 96-100, 180 About this report, 6-7, 96-100, 69-75 6-7, Inside Back Cover 108 6-7, 69-75, 182-184 6-7, 9-11, 128-164, 176 About this report, 9-11 Desired results not achieved - taking action. Desired results monitored. Satisfactory result - progress are achieving our goals. We

Main Roads Western Australia | 165 Indicator Statement from the most senior decision maker in the organisation about the Statement from the most senior decision and its strategy.w relevance of sustainability to the organisation, Description of key impacts, risks and opportunities-details Basis for reporting on Description of key impacts, risks and opportunities-details outsourced operations, and other joint ventures, subsidiaries, leased facilities, from period to period and/or entities that can significantly affect comparability between organisations. and Finance Budget Papers *Department of Treasury Name of the Organisation. Summary of mission, functions Primary brands, products, and/or services. and degree of reliance on and responsibilities (e.g., services and regulations) outsourcing. Operational structure of the organisation. Description of major divisions, operating companies, subsidiaries, and joint ventures. Report on operating units/facilities and related entities. Public and private partnerships. are located. The jurisdiction operations Countries in which the organisation’s state, province, or country) is or area in which they operate (e.g., municipality, equivalent to countries of operations. Nature of ownership and legal form. Markets served including geographic breakdown, sectors served, and types of customers/beneficiaries. Public agencies should identify the primary users, activities, services, or beneficiaries, or main target groups of the public agency’s interventions. Scale of the reporting organisation, including: number of employees, (consider indirect employees too) net sales (total income), products produced/services offered (quantity or volume), and total capitalisation broken down in terms of debt and equity. Significant changes in size, structure, ownership, or products/services that have occurred since the previous report including: The location of, or changes in operations including facility openings, closings and expansions.

GRI No. 1.1 2010 – B Level GRI Reporting 1.2 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 appendices * Refer to http://www.dtf.wa.gov.au/cms/uploadedFiles/State_Budget/Budget_2009_2010/2009-10_bp2_vol2.pdf

Main Roads is committed to Sustainability. Part of Main Roads’ commitment has Part of Main Roads’ to Sustainability. Main Roads is committed a reference table as Reporting regime. Following is been to develop a Sustainability where information for Sustainability Reporting. This table details required by the GRI to B level criteria for the GRI Framework. can be located in accordance Appendices Reporting Index Global appendices

GRI No. Indicator Page Status 2.10 Awards received during reporting period; About this report, 22, 29, 42, 48, 67, 74, 84, 91

3.1 Reporting period (e.g., fiscal/calendar year) for information provided. 110 3.2 Date of most recent previous report (if any). 110 3.3 Report Cycling (annual, etc.) About this report, 110 3.4 Contact person(s) for the report, including email and web addresses. About this report, Inside Back cover 3.5 Process for defining report content, including: 69-75 · Determining materiality · Prioritising topics within the report- This report has been structured to reflect the community; topics have been prioritised using the community perception process. · Identifying stakeholders that the organisation expects to use the report

3.6 Boundaries of report (countries/regions, products/services, divisions/ About this facilities/joint ventures/subsidiaries). See GRI Boundary Protocol. report, 6-7

3.7 State any specific limitations on the scope. This There are no specific limitations. Table 3.8 Basis for reporting on joint ventures, subsidiaries, leased facilities, 133-164 outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organisations.

3.9 Data measurement techniques and the basis of calculations, including 112-126 assumptions and techniques underlying estimations applied to the compilation of the indicators and other information in the report. Explain any decisions not to apply, or to substantially diverge from the GRI indicator protocols. * Main Roads does not substantially diverge from the GRI protocols *Our Public Environment report 3.11 Significant changes from previous reporting periods in the 9-11 scope, boundary, or measurement methods applied in the 112-126 report. The past 12 months has seen several significant changes for Main Roads, which included welcoming Iain Cameron and his team as the Office of Road Safety came under our administrative responsibility as of July 2009.Whilst the Office of Road Safety remains an independent body reporting to the Minister for Road Safety and the Road Safety Council, our shared goal of reducing the incidence of death and serious injury on our roads is greatly strengthened through this arrangement.

* Refer to http://www.mainroads.wa.gov.au/UnderstandingRoads/Environment/Pages/report.asp

Main Roads Western Australia | 166 Section five Status

This Table 110-111 96-103 96-101 N/A 69-71 82, 94, 101-103 This Table Page

Main Roads Western Australia | 167 Indicator the in the report. Identify Standard Disclosures the location of the identifying Table links where the following can be found: page numbers or web 1.1–1.2; · Strategy and Analysis 2.1–2.10; · Organisational Profile 3.1–3.13; · Report Parameters and Engagement 4.1-4.17; · Governance, Commitments, Approach, per category; · Disclosure of Management · Core Performance Indicators; Indicators that were included; and · Any GRI Additional Indicators included in the report. · Any GRI Sector Supplement Policy and current practice with regard to seeking external assurance for the Policy and current practice with regard to report Governance structure of the organisation, including committees under the highest Governance structure of the organisation, tasks, such as setting strategy or governance body responsible for specific organisational oversight. number of independent Describe the mandate and composition (including of such committees and indicate any members and/or non-executive members) environmental performance. direct responsibility for economic, social and Indicate whether the Chair of the highest governance body Indicate whether the Chair of the highest function within is also an executive officer (and, if so, their for this the organisations management and the reasons arrangement). Office. the Managing Director is also an Executive Yes, For organisations that have a unitary board structure, state the number of For organisations that have a unitary board that are independent and/or non- members of the highest Governance body executive members. board structure as it is governed by N/A-Main Roads does not have a unitary the Minister for Transport Corporate Executive and reports directly to Mechanisms for shareholders and employees to provide recommendations Include reference to processes or direction to the highest governance body. regarding: · The use of shareholder resolutions or other mechanisms for enabling minority shareholders to express opinions to the highest governance body; and · Informing and consulting employees about the working relationships with formal representation bodies such as organisation-level ‘work councils’ and representation of employees in the highest governance body. Identify topics related to economic, environmental and social performance raised through these mechanisms during the reporting period. Linkage between compensation for members of the highest Governance body, Linkage between compensation for members of the highest Governance body, senior managers, and executives (including departure arrangements), and the and environmental performance). performance (including social organisation’s There is no linkage as employees are covered by Collective Bargaining Agreements that include base salary increases for satisfactory or higher performance, usually in terms of incremental progression through pay points or through a percentage increase. The Agreements include links to organisational goals, values and the basis for providing employee with a clear statement of expectations through their Individual Development Plans. GRI No. 3.12 3.13 4.1 4.2 4.3 4.4 4.5 appendices appendices

GRI No. Indicator Page Status 4.6 Processes in place for the highest Governance body to ensure conflicts of 104 interests are avoided. Corporate Governance-Conflict of Interest 4.7 Process for determining the qualifications and expertise of the members of the This highest Governance body for guiding the organisation’s strategy on economic, Table environmental and social topics. On appointment all members of the highest Governance body (Corporate Executive) have been assessed through a rigorous selection process against key selection criteria and values. Ongoing assessment of qualifications and expertise is assessed through Individual Development Plans.

4.8 Internally developed statements of mission or value codes of conduct, and 108-109 principles relevant to economic, environmental and social performance and the status of their implementation. Corporate Governance-Compliance with Public Sector Standards and Ethical Codes 4.9 Procedures of the highest Governance body for overseeing the organisation’s 107- identification and management of economic, environmental, and social 109, performance, including relevant risks and opportunities, and adherence or 174 compliance with internationally agreed standards, Codes of Conduct and principles. Performance Agreement between our Managing Director, the Director General Transport, the Minister for Transport and the Department of Treasury and Finance.

4.10 Processes for evaluating the highest Governance body’s own performance, This particularly with respect to economic, environmental, and social performance. Table Main Roads has been developing a number of mechanisms to assess Corporate Executives performance including the use of the Australian Business Excellence Framework. Results of this process will be reported in future annual report.

4.11 Explanation of whether and how the precautionary approach or principle is addressed by the organisation. * Our Public Environment report due to be released later in 2010 will address * this.

4.12 Externally developed economic, environmental, and social charters, principles, 69-75 or other initiatives to which the organisation subscribes or endorses. Environmental -*Our Public Environment report due to be released later in 2010 * will address this.

* Refer to http://www.mainroads.wa.gov.au/UnderstandingRoads/Environment/Pages/report.asp

Main Roads Western Australia | 168 Section five Status 15, 128-164 58-68 128-164 12-13 105 60 58-68 * 65 65 63 70, This Table 69-75 69-75 70, 67 69-75 Page

Main Roads Western Australia | 169 Financial implications and other risks and opportunities for the activities due to climate change. organisation’s Coverage of the organisations defined benefit plan obligations. Refers to retirement plans funds for employees. Significant financial assistance received from government. practices, and proportion of spending on locally-based Policy, suppliers at significant locations of operation. Materials used by weight or volume. *Our Public Environment Report due to be released in 2010 Direct energy consumption by primary energy source. Indirect energy consumption source. Energy saved due to conservation and efficiency improvements. Direct economic value generated and distributed, including revenues, employee compensation, donations, and other community investments, retained earnings, and payments to capital providers and governments. Indicator and/or as industry associations) in associations (such Memberships advocacy organisations in which the organisation: national/international Bodies; · Has positions in Governance or committees; · Participates in projects funding beyond routine membership dues; · Provides substantive as strategic. · Views membership Community-Strategic Relationships Group Main Roads and the Austroads Council; CEIID CEO Group; ARRB Group Ltd Board; Board; National Engineers Registration Research Centre) Board; Transport (Planning and PATREC Road Association (PIARC) Council; ROADS Foundations Board; World Board; Engineering Foundation Advisory UWA Curtin School of Management Advisory Board; Records Management Australian Library and Information Association; of WA Association of Australia; Road Safety Council Certification Australia Board; Engineering Foundation; Transport Roadside Conservation Committee. List of stakeholder groups engaged by the organisation. Examples of stakeholder List of stakeholder groups engaged by the Shareholders and groups are: Communities; Civil society; Customers; other workers, and their trade unions. providers of capital; Suppliers; and Employees, Basis for identification and selection of major stakeholders. Basis for identification and selection of defining its stakeholder groups, and for This includes the organisations process for and not to engage. determining the groups with which to engage Approaches to stakeholder engagement, including frequency of Approaches to stakeholder engagement, engagement by type and by stakeholder group. raised through stakeholder engagement, Key topics and concerns that have been to those key topics and concerns, and how the organisation has responded including through its reporting. EC2 EC3 EC4 EC6 EN1 EN3 EN4 EN5 Recommended Indicators To Report On For B Level Need At Least One Social, Environmental & Economic Indicator Recommended Indicators To EC1 GRI No. 4.13 4.14 4.15 4.16 4.17 UnderstandingRoads/Environment/Pages/report.asp * Refer to http://www.mainroads.wa.gov.au/ appendices appendices appendices

GRI No. Indicator Page Status

EN6 Initiatives to provide energy-efficient or renewable energy based 63 products and services, and reduction in energy requirements as a result of these initiatives. EN7 Initiatives to reduce indirect energy consumption and reductions 51, achieved. 58

EN12 Description of significant impacts of activities, products, and 63 services on biodiversity in protected areas and areas of high biodiversity value outside protected areas. Significant impact projects are listed in *Our Public Environment * Report, further details of these are provided in an Environment Report which can be accessed on the websites of the Environmental Protection Authority of Western Australia and the Department of the Environment, Water, Heritage and the Arts. EN13 Habitats protected or restored. *Our Public Environment report due to be released in 2010. * EN14 Strategies, current actions, and future plans for managing 63 impacts on biodiversity. *Our Public Environment Report due to be released in 2010 * EN16 Total direct and indirect greenhouse gas emissions by weight. 65 *Our Public Environment Report due to be released in 2010 * EN18 Initiatives to reduce greenhouse gas emissions and reductions 65 achieved. *Our Public Environment Report due to be released in 2010 *

EN23 Total number and volume of significant spills. 64 *Our Public Environment Report due to be released in 2010 * EN28 Total number and volume of significant spills. * Monetary value of significant fines and total number of non- monetary sanctions for non-compliance with environmental laws and regulations. *Our Public Environment Report due to be released in 2010 LA1 Total workforce by employment type, employment contract and 176 region. LA3 Benefits provided to full-time employees that are not provided This to temporary or part-time employees, by major operations Table (additional). Benefits provided to full time employees are the same benefits that are provided to part time employees and employees on fixed term contracts. Only casual employees are exempt from these benefits. LA4 Percentage of employees covered by collective bargaining This agreements. 100% Table

* Refer to http://www.mainroads.wa.gov.au/UnderstandingRoads/Environment/Pages/report.asp

Main Roads Western Australia | 170 Section five Status This Table This Table 89-90 78-80 This Table 83, 176 83, 176 69-75 64, 108-109 22-24 This Table 71-73 Page

Main Roads Western Australia | 171 Indicator Minimum notice period(s) regarding significant operational changes, significant operational notice period(s) regarding Minimum in collective agreements. it is specified including whether Bargaining Agreements contain a clause All Main Roads Collective six months agreement to commence at least requiring for a replacement as a the agreement. In addition to this requirement, prior to the expiry of commence the Main Roads is required by policy to public sector agency, least 12 months prior to expiry of the agreements. bargaining process at committee a clause establishing a joint consultative All agreements contain has and union representatives. Main Roads comprising employer to affect there are any changes that are unlikely committed that where as union and employees affected will be advised existing practices the to the that unions and employees can contribute early as possible and decision making process. in formal joint management- Percentage of total workforce represented help monitor and advise on worker health and safety committees that (additional). 100% occupational health and safety programs lost days, and absenteeism, and occupational diseases, Rates of injury, region. total number of work-related fatalities by learning that support the Programs for skills management and lifelong assist them in managing career continued employability of employees and endings. (additional) performance and career Percentage of employees receiving regular development reviews. eligible workforce completed an 65% of the During the 2009-10 year, with over a quarter of these also annual Individual Development Plan (IDP) completing a 6 month review. of employees per Composition of Governance bodies and breakdown minority group membership, and age group, category according to gender, other indicators of diversity. employee category Ratio of basic salary of men to women by Nature, scope, and effectiveness of any programs and practices that assess and manage the impacts of operations on communities, including entering, operating, and exiting. Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures. Health and safety impacts of roads provision is assessed at every life operate and disposal.100% cycle phase: assess, select, develop, deliver, based on MRWA roads provision is subject to assessment of MRWA investigatory criteria. Practices related to customer satisfaction, including results of surveys measuring customer satisfaction (additional). GRI No. LA6 LA7 LA11 LA12 LA13 LA14 SO1 SO8 PR1 PR5 LA5 appendices appendices

GRI No. Indicator Page Status PA12 Describe economic, environmental, and social criteria that apply This to expenditures and financial commitments. (additional) Table Main Roads assess projects for funding based on a project’s economic, environmental and social impacts. Projects are subject to Project Evaluation methodology that incorporates quantifiable economic data, supplemented by simplified economic, environmental and social assessments. This information is presented via Value for Money ratings and Project Business Cases. Other funding considerations include Treasury scoring methodology which includes fit with government policy objectives. AE Describe the results of assessments of the efficiency and effectiveness of services provided 9-11, by the public agency, including the actions taken to achieve improvements in service 12-13, delivery 78, 94-109, 112-126

DMA Environmental Management Approach Disclosure *Our Public Environment Report due to be released in 2010 * DMA Economic Management Approach Disclosure This Main Roads Strategic Asset Management Plan which is Table produced annually (against treasury guidelines which can be accessed on http://www.dtf.wa.gov.au/cms/content.aspx?id=126 9&terms=strategic+asset+management+guidelines ) guides our economic management.

DMA Labour Practices and Human Rights - Management Approach Disclosure. This Main Roads’ Strategic Plan 2008-12 (2k12) The “Creating Our Workforce of the Future” Table strategy expands on one of the key strategic areas of focus from 2k12 and sets the foundation for us to ensure the attraction and retention of the right people. Our Employee Relations Branch is focused on constructive workplace relationships which contribute to the achievement of common goals such as safety, efficiency and productivity, quality customer service, job satisfaction and career opportunities. This approach minimises industrial disputation and promotes innovative issue resolution. We achieve this through: • Promoting constructive workplace relationships between employees and management at the local level • Recognising the role of unions in issue resolution • Involving employees in decision making and promoting issue resolution at the local level • Promoting ownership of organisational change initiatives • Promoting collaborative and productive working relationships and teamwork • Proactive, constructive and respectful dispute resolution of disputes through consultation, information sharing and negotiation • Promoting flexible approach to consultation with unions and addressing issues as they arise

* Refer to http://www.mainroads.wa.gov.au/UnderstandingRoads/Environment/Pages/report.asp

Main Roads Western Australia | 172 Section five Status 69-75, 104 Not Reported Page This Table

Main Roads Western Australia | 173 Society - Management Approach Disclosure 19, EN20, EN27, HR2, SO3, SO4, SO5, EC7, EC8, EN2,EN8, EN HR4, HR5, HR6, HR7, PR3, PR6, PR9, LA9, Indicator and at all levels of the business; arrangements • Consultative maintaining constructive relationships with • Facilitating and including unions based on open and honest key stakeholders professionalism, promotion of equity and communications, valuing in the consultative process and participation diversity, of view with willingness to compromise when different points appropriate. our policies and Opportunity Management plan alongside Our Equal Employment bullying, discrimination and that we have a diverse workforce free from procedures ensures groups. barriers are removed for disadvantaged harassment, and that bullying, procedures for alleged instances involving have effective policies and We We are treated seriously and confidentially. harassment or discrimination, all of which that we can attract and retain the diverse enforce these policies and procedures so equal opportunities for all employees. workforce we require for success, whilst providing established and has identified priority areas which A Diversity Committee has been recently include: in management • Improving representation of women Australians • Recruitment and support for Indigenous • Supporting families and work-life balance provide a workplace free of bias and discrimination, Our commitment as an organisation is to and supporting their development, developing our improve representation of diversity groups responsive to the different needs of a diverse people to reach their full potential and being community. DMA GRI No. DMA (Cont’) appendices appendices

Report 2002 Application In Level C C+ B B+ A A+ Accordance C C+ B B+ A A+

Report on: Report on all criteria G3 Profile 1.1 listed for Level C plus: Same as 2.1-2.10 1.2 requirement

Disclosures OUTPUT 3.1-3.8,3.10-3.12 3.9, 3.13 for Level B Self 4.1-4.4,4.14-4.15 4.5-4.13,4.16-4.17

Mandatory ✓ Declared

G3 Management Management Approach Management Approach Not required Disclosures for each Disclosures for each Third

Approach OUTPUT Indicator Category Indicator Category Disclosures Party Checked Report on a minimum of Respond on each core G3 and Standard Disclosures G3 Performance Report on a minimum of Optional Indicators & 10 Performance Indicators, Report Externally Assured 20 Performance Indicators, Report Externally Assured Sector Supplement* indicator Report Externally Assured Report Externally Assured Report Externally Assured Report Externally Assured Sector Supplement including at least one from at least one from each of: with due regard to the materiality economic, environment, Principle by either a) reporting Performance OUTPUT each of: social, economic GRI and environment human rights, labor, society, on the indicator or b) explaining Indicators product responsibility the reason for its omission. Checked

*Sector supplement in final version

Financial Targets: Actuals compared to budget targets The following table provides a comparison of the financial targets and outcomes against criteria included in the Resource Agreement between the Commissioner, Minister for Transport and the Treasurer.

2009-10 2009-10 1 2 Target Actual Variation $000 $000 $000

Total cost of services 1 363 333 1 357 035 6 298

Net cost of services 840 428 809 507 30 921

Total Equity 40 036 181 38 000 047 2 036 134

Net increase / (decrease) in cash held (56 398) (1 597) (54 801)

Note: 1. As specified in the latest budgets statements relating to estimates for 2009-10. 2. Explanations of variations a. The variations in relation to Total Cost of Services can be mainly attributed to claims by Local Government for road project grants being lower than expected. b. The variation in Net Cost of Services relates to funds advanced from the Commonwealth under the Nation Building program for Commonwealth projects. c. The variation in relation to Total Equity relates mainly to revaluation decreases in the value for Land Within Road Reserves during the financial year based on valuations provided by the Western Australian Land Information Authority. d The decrease in cash being lower than budgeted can be attributed to advanced funds received from the Commonwealth under the National Building Program, as well as timing differences with cash payments to suppliers for capital projects. Further explanations are also contained at Note 42 of the Financial Statements.

Main Roads Western Australia | 174 Section five 1 1 2 29 12 28 29 94 87 98 100 Sealed % WA (%) WA 32.89 10.23 11.66 11.59 12.88 1,178 2,683 7,083 5,925 5,101 38,039 36,861 18,109 187,383 131,235 128,552 Total (km) Total Australia 7,692,024 21,874,920 N/A *** 15,674,436 2,275.0* N/A *** 1,499 0.66 6.85 0.96 N/A *** 0 906 134 1,035 2,622 1,040 37,538 36,503 94,269 91,647 132,847

Unsealed (km) 61 501 143 358 WA 2,529,875 2,236,901 1,304,436 1,828,346 263.6 * 150,522 193 0.73 8.63 1.06 2,556 9.70 114.27 13.98 6,177 5,791 5,101 54,536 36,966 36,905 17,069 Sealed (km) Main Roads Western Australia | 175 Road Classification (as at 30 June 2009) Road Industry Fact Summary Road Industry Total WA Road Network WA Total Sub-Total Privately maintained Roads Roads managed by Department of Environment and Conservation Sub-Total Local Roads not regularly maintained Local Roads regularly maintained Sub-Total Main Roads State Highways Source • Main Roads WA • Department of Environment and Conservation * Main Roads Estimates *** Information is not available for the rest of Australia MDL= Motor Drivers Licences DEC=Department of Environment and Conservation * Main Roads Estimates *** Information is not available Sources (Cat. No. 1301.0) • Population: Australian Demographic Statistics June 2009 (Cat. No. 3101.0) Book Australia 2008 • Area: ABS Year Length: Main Roads (30 June 2009) Licensing Centre 30 June 2009, Department of Planning and Infrastructure • Road • Licensed Drivers: WA on Register: ABS Motor Vehicle Online • Vehicles Safety Bureau, Australian Road Death Database Crash System and Australian Transport • Fatalities: Main Roads WA Census (31 Mar 2009) appendices Sheet Fact Summary Road Industry ational Land Transport Routes National Land Transport Area (Square km) Population riders (including all MDL) Licensed drivers and motor cycles on register including Vehicles (100 million VKT) Kilometres Travelled Annual Vehicle DEC roads (kilometres) Road length excluding Fatalities (for calendar year 2009) Fatalities/100 million VKT Fatalities /100,000 persons Fatalities/10,000 vehicles Serious injuries (for calendar year 2008) Serious injuries/100 million VKT Serious injuries/100,000 persons Serious injuries/10,000 vehicles appendices

Employee Numbers Total Workforce by Region Employee Numbers by Employment Type Regional Employees 100 90 Employees 2009 2010 80

Permanent Employees 1 070 1 098* 70 60 Full-Time Equivalent (Average) 1 002 1 043 50 Part-Time Employees 38 52 40 30 Fixed-Term Contracts 17 9 20 Note: Some staff do not work on a full-time basis and therefore the total number No. of Employees (Headcount) 10 of permanent employees in this table is higher than the number of Full-Time Equivalents (FTEs) reported by Main Roads. 0 *On 1 July 2009, The Office of Road Safety became part of Main Roads significantly increasing permanent employee numbers. Pilbara Gascoyne KimberleyMid West South West Great Southern WheatbeltWheatbelt North South

Goldfields-Esperence

Age Profile Years of Service

400 400 350 350 300 300 250 250 200 200 150 150 100 100

No. of Employees (Headcount) 50 No. of Employees (Headcount) 50 0 0 <30 30-39 40-49 50-59 60+ 0-5 5-10 10-15 15-20 20-25 25-30 30-35 <35 Age (years) Agency Service (Years)

2008 2009 2010 June 2009 June 2010

Main Roads Western Australia | 176 Section five $ Nil NIL 400 200 300 300 900 100 100 200 100 100 700 100 800 300 200 700 1,300 1,800 5,900 3,800 1,300 1,700 1,000 7 600 7 600 7,300 24,200 10,300 56,800 21,200 4,133,800

Angry Chicken Publishing Pty Ltd Coastal Courier Community Spirit Newspaper Inc Cybervale Pty Ltd Executive Media Pty Ltd Halls Creek Herald Hits Radio Pty Ltd Jerramungup Telecentre Inc Jurien Bay Telecentre Kalgoorlie Miner Macquarie Southern Cross Albany Advertiser Pilbara Echo Media Highway Channel 9 Kalgoorlie Boulder Rc Newspapers Advert WA Gradconnection Pty Ltd Expo Inc North West Geraldton Newspapers Dragonfly Media Kalgoorlie-Boulder Chamber Of Commerce Rural Press Regional Media Broadcasters Pty Ltd Radio West Australian The West Media Advertising Organisations Total Australian Market Intelligence Market Research Organisations Total Dingo Promotions Dingo Promotions Impact Communications Advertising Agencies Total Advertising Agencies NS POLLING ORGANISATIO NS NG ORGANISATIO MEDIA ADVERTISI NS MARKET RESEARCH ORGANISATIO NS DIRECT MAIL ORGANISATIO 600 900 500 100 500 200 600 900 100 300 700 200 600 700 100 500 800 3,200 2,300 1,700 1,300 5,800 1,800 3,200 1,400 8,800 5,500 5,500 2,300 2,400 2,000 1,200 400.00 460,500 256,300 505,200 2,826,200 Main Roads Western Australia | 177 $ appendices NCIES NG AGE ADVERTISI 21cc Broadcast Productions 303 Group Pty Ltd Acorn Design Adcorp Australia Limited Charleston Print Derby Visitor Centre Gradconnection Pty Ltd Haymarket Pty Ltd Imatec Digital Linkletters Marketforce Marketforce Express New Era Signage Optimum Media Decisions Ltd Quality Press WA Salmark Promotions Sampson Graphics Inc Forum WA Transport And Finance Department Of Treasury Telstra State Law Publisher Mayflower Imagesource Digital Picton Press Local Government As Wa Sunny Signs Company Allmark and Associates Salmat Limited Exibit Exhibitions Advans Exhibition Barrett Displays Constable Care Child Davric Australia Albany Chamber Of Comm Britel Enterprises Pty Ltd Bladon WA Department Of Premier And Cabinet In accordance with Section 175ZE of the Electoral Act 1907, Main Roads Western Australia incurred $4,190,600 during 2009-10 $4,190,600 during 2009-10 Australia incurred Western 1907, Main Roads of the Electoral Act with Section 175ZE In accordance areas: in the following Expenditure was incurred media advertising. direct mail and market research, polling, in advertising, Statement of Expenditure Section 175ZE of the Electoral Act 1907 of the Electoral Section 175ZE of Expenditure Statement appendices

Contracts Exceeding $1Million

Award Contract Summary Award date Value Contractor Recondition Shoulders and Seal Widening, Southern Roads 0005/99-0309 Northan-Cranbrook Road 08/10/2009 1,000,209 Services Reconstruction of Muirs Highway and Realignment of the Southern Roads 0005/99-0336 Denmark-Mt Barker Road Intersection 24/12/2009 2,570,553 Services Timber Bridge Replacement, Bridge No's 653 & 654, Bocol Constructions 0102/09 Kojonup-Pingrup Road over Ewlymartup Lake 15/03/2010 1,025,687 Pty Ltd Panel Contract for the Hire of Plant and Equipment, Hamersley Drive, Fitzgerald River National Park 0123/09 Improvement Project 24/032010 3,875,887 Various Reconstruction and Widening, Perth - Bunbury Highway, Springhill Road to Binningup Road, Southbound Southern Roads 0006/99-0173 Carriageway 23/09/2009 1,442,333 Services Widening and Relocation of Centerline, Install Brifen Wire Rope Barrier, Perth-Bunbury Highway, Bajieau Road to Riverdale Rd Southern Roads 0006/99-0181 Southbound Section 23/07/2009 1,637,902 Services Southern Roads 0006/99-0247 Widening, South Western Highway, Greenbushes North 16/11/2009 1,113,983 Services Southern Roads 0006/99-0251 Widen, Realign and Seal, Muirs Road 16/11/2009 2,067,889 Services Widen and Construct Overtaking Lanes and Improve 0006/99-0252 Intersections, South Western Highway, Stage 1 15/12/2009 2,840,426 30/08/10 Southern Roads 0006/99-0256 Widen and Seal, Bussell Highway - Cowarmup to Burnside 22/12/2009 2,163,328 Services Widen and Construct Overtaking Lanes and Improve Southern Roads 0006/99-0260 Intersections, South Western Highway, Stage 2 16/03/2010 1,637,164 Services Install Drainage and Construct Seal Pavement, Bussell Southern Roads 0006/99-0263 Highway-Bramley Stage 1 04/03/2010 1,305,771 Services Fencing, Earthworks and Drainage, Greenlands Road, Southern Roads 0006/99-0278 Stage 2 07/05/2010 1,489,930 Services Intersection Upgrade and Installation of Traffic Control Southern Roads 0006/99-0286 Signals, Bussell Highway and Washington Avenue 23/06/2010 1,158,185 Services Southern Roads 0006/99-0289 Construct, Widen and Seal, Pinjarra - Williams Road 23/06/2010 1,241,243 Services Bridge Refurbishment Works, Bridge No's 202, 398, 0015/09 435A, 3523, 3570, 4501, 5000, South West Region 03/11/2009 1,293,755 Jonor Construction Timber Bridge Refurbishment Works, Bridge No's 240, 537, 470, 496, 745, 743, 3331A, 3922, 0237/08 South West Region 09/11/2009 972,669 Jonor Construction Downer EDI Works 0003/99-0847 Construct Passing Lane, Brand Highway, 23/12/2009 1,567,751 Pty Ltd Macmahon 0004/00-0156 Sheeting Works, Wiluna - Meekatharra Road, 2009-2010 05/08/2009 1,112,643 Contractors Pty Ltd Construct Overtaking Lane and Intersection Upgrade, Coolgardie-Esperance Highway, Six Mile Hill and Melijinup Macmahon 0004/00-0162 Road 16/02/2010 1,416,394 Contractors Pty Ltd Panel Contract for Hire of Plant and Equipment-Kimberley 0164/09 Region 18/05/2010 4,500,000 Various

Main Roads Western Australia | 178 Section five Densford Civil Pty Ltd Riverlea Corporation Pty Ltd Earthmoving Tremor Company Boral Asphalt Boral Asphalt RNR Contracting Pty Ltd (WA) Downer EDI Works Pty Ltd Downer EDI Works Pty Ltd Best Roads Group Abigroup Pty Ltd Structural Systems Pty Ltd (Western) (Perth) Various Aon Risk Services Australia Limited Beacon Technology Pty Ltd Contractor Southern Roads Services (Albany) Southern Roads Services (Albany) Southern Roads Services (Bunbury) Value Award Award 961,100 3,249,393 1,039,250 1,632,370 2,310,560 2,974,000 3,864,576 1,387,427 2,453,565 28,976,146 2,184,875 950,000 2,762,625 15,000,000 966,677 1,253,974 2,406,374

Award date Award 23/09/2009 22/02/2010 17/11/2009 24/12/2009 23/06/2010 14/05/2010 19/01/2010 08/02/2010 30/10/2009 18/12/2009 23/03/2010 31/08/2009 12/02/2010 09/11/2009 08/04/2010 24/12/2009 11/09/2009 Main Roads Western Australia | 179 Summary Road, Narrogin- Widen and Seal, Narrogin-Kondinin Wickepin Section Road Widen and Seal, Narrogin-Kondinin Mills Brookton Highway, Realignment and Reconstruction, Road to Aldersyde Intersection Timber Bridge Refurbishment Works Bridge No's 15, 387, Works Bridge Refurbishment Timber & 4251, Wheatbelt South Region 3042, 3067A, 3072A Construct Overtaking Lane, Improve Intersections & Widen, Construct Overtaking Indian Ocean Drive, Wilbinga to Seabird Section Bar Road Push, Load, Cart and Stockpile Gravel, Marble Seal, Supply and Application of Geotextile Reinforcement Off to the Lakes Turn Sawyers Valley Great Eastern Hwy, Seal, Supply and Application of Geotextile Reinforcement to Thomas Road Mills Rd West Highway, Tonkin Works, Supply of Aggregate and Provision of Sealing Lancelin to Cervantes Stage 2 Kwinana Freeway Stage 3, Various Resurfacing Works, Locations Riverside Drive Install Gabion Rock Wall, Coast Highway and Intersection Improvement, West Scarborough Beach Road Design and Construction, Reid Highway/Alexander Drive Interchange Horseshoe Bridge No Concrete Overlay and Waterproofing, 948 Panel Contract for the Provision of Valuation Services in the Panel Contract for the Provision of Valuation Metropolitan Area Provision of Brokerage Services for Main Roads Principal Controlled Insurance Program Provision of Systems Development, Enhancement and Support Services under the SPIRIT Framework Contract appendices 0085/09 0149/09 0158/09 0135/09 0166/09 0200/08 0007/99-0243 0007/99-0245 0008/99-2037 0099/08 0264/08 0098/09 0321/08 0207/08 0005/99-0331 0005/99-0338 0005/99-0339 appendices

Management Structure

MINISTERIAL and Managing Director PUBLIC GOVERNMENT BUSINESS AFFAIRS RELATIONSHIPS of Main Roads Steve Potter Menno Henneveld Dean Roberts

EXECUTIVE EXECUTIVE EXECUTIVE EXECUTIVE EXECUTIVE EXECUTIVE BUDGET DIRECTOR DIRECTOR DIRECTOR DIRECTOR DIRECTOR DIRECTOR & REGIONAL ROAD NETWORK INFRASTRUCTURE PLANNING AND FINANCE & ORGANISATIONAL PROGRAM SERVICES SERVICES DELIVERY TECHNICAL COMMERCIAL DEVELOPMENT MANAGEMENT SERVICES SERVICES

Corporate Executive John Marmion Des Snook Phil Ladner Doug Morgan Peter Woronzow John Taya Bob Phillips

OPERATIONAL Road User Infrastructure Road & Traffic Finance Employee ASSET & Customer Delivery Services Engineering Services Relations MANAGEMENT Services Major Asset & Network Property Learning & Regional Road Network Projects Information Management Development Operations Operation Management Directorate & Branches Business Materials Supply & Customer Regions Development Engineering Transport Services • Great Southern Road Safety • South West Structures Management Attraction and • Gascoyne Traffic Operations Engineering Review & Audit Retention • Mid-West & Services • Goldfields – Road Asset Legal & Payroll Esperance Heavy Vehicle Planning Commercial • Kimberley Operations Services • Wheatbelt Sth Strategy Environment • Wheatbelt Nth Stakeholder Information • Pilbara Management Management Organisational Business Employee • Metropolitan Management Development Program Business Management Performance Occupational Safety & Health BUSINESS MANAGEMENT

Main Roads Western Australia | 180 Section five Free Free POA Free Free Free Free Free Free Free Free Free Free Free POA Free Free Free Free Free POA Free POA

Main Roads Western Australia | 181 appendices *Also available full text on Main Roads’ internet home page - http://www.mainroads.wa.gov.au All prices GST inclusive. page. Note: Main Roads Standards and Specifications are also available as full text on Main Roads internet home o. 1 Bitumen Absorption by Sealing Aggregate 2003 No. 1 Bitumen Absorption *Customer Service Charter 2007 *Customer Service Charter Distance Book otes *Engineering Road N and Soil “Fluffing” 2003 No. 3 Surface “Blistering” Assessment of Prediction of Pavement Moisture for Strength No. 5 Interim Guide to and Sub-Base Materials 2003 Granular Basecourse Embankments Subject to Inundation 2003 No. 6 Guide to the Design of Bridge Approach No. 7 Bitumen Scrap Rubber Seals 2003 Density in Road Construction. (Includes No. 8 Statistically Based Quality Control for Asphalt Surfacing) 2008 Pavements 2010 No. 9 Procedure for Thickness Design of Flexible Australia Areas on Highways in Western *A Guide to Roadside Amenities and Rest for Cycling. Revised 2006 Guidelines for Assessing Level of Service *Public Environment Reports 2003-2008 A Guide to Assist all Road Users to Drive Safely 2007 *Sharing the Road with Trucks: (only available in electronic form) *SLK books (for all areas throughout State) *Strategic Plan 2008-2012 (2k12) Controllers Handbook. 6th edition 2010 *Traffic available in electronic form) Management for Events 2010 (only *Traffic Works on Roads - Code of Practice 2010 (only available in Management for *Traffic electronic form) Australia 2008 *Utility Providers’ Code of Practice for Western Australia 1926-1996, by Leigh Edmonds Vital Link: A History of Main Roads Western Australia 1996-2006, by Leigh of Main Roads Western Years Vital Link: The Transition Edmonds Australia 1926-1996, by Leigh Edmonds Vital Link: a History of Main Roads Western *Annual Report (only available in electronic form) (only available *Annual Report Publications List as at June 2010 List as at June Publications appendices

Maps

MAIN ROADS WESTERN AUSTRALIA STATE ROAD NETWORK

Existing Future National Land Transport Network Highway Main Road

Local Road WYNDHAM-EAST !( WYNDHAM KIMBERLEY Main Roads Regional KUNUNURRA Boundary 6" BROOME Local Government Boundary GIBB RIVER !( 6" CARNARVON Main Roads Office 5! NEWMAN Local Government Centre

!( MARBLE BAR Other Town/Locality !( 6"DERBY WARMUN National Park !( !( Unsealed State Road BROOME 5! ROEBUCK WILLARE ROADHOUSE BRIDGE ROADHOUSE HALLS 0 100 200 300 400 500 CREEK5! Kilometres BROOME

DERBY-WEST KIMBERLEY

SANDFIRE ROADHOUSE !(

!( HALLS PORT CREEK HEDLAND PARDOO 6" ROADHOUSE

KARRATHA 5!

ROEBOURNE MARBLE PORT !( HEDLAND BAR !( FORTESCUE ROADHOUSE

ONSLOW!( !( TELFER PANNAWONICA !( MINING EAST !( NULLAGINE 5! EXMOUTH CENTRE PILBARA

ASHBURTON NANUTARRA !( RY

ROADHOUSE !( ITO

EXMOUTH 5! RR TOM

PRICE N TE

ER CORAL !( BAY !( RTH PARABURDOO

NO NEWMAN 5! !( CAPRICORN ROADHOUSE !( MINILYA ROADHOUSE

UPPER GASCOYNE KUMARINA CARNARVON ROADHOUSE !( GASCOYNE CARNARVON 6" 5!JUNCTION WILUNA

MEEKATHARRA NGAANYATJARRAKU WOORAMEL MONKEY ROADHOUSE MIA !( !( DENHAM 5! SHARK BAY MURCHISON WARBURTON ROADHOUSE !( !( OVERLANDER ROADHOUSE MEEKATHARRA 5! 5!WILUNA WANNOO BILLABONG !( !( MURCHISON ROADHOUSE SETTLEMENT

!(LEINSTER

LEONORA LAVERTON

5! LAVERTON GERALDTON 6" LEONORA 5!

LIA

TRA

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A

5! MENZIES For More Detail MENZIES UTH See Map 2 of 3 SO

6"KALGOORLIE\BOULDER COOLGARDIE 5! KALGOORLIE/BOULDER

6" NORTHAM COOLGARDIE

DUNDAS MUNDRABILLA COCKLEBIDDY ROADHOUSE !( 5! ROADHOUSE !( !( NORSEMAN BALLADONIA !( EUCLA ROADHOUSE MADURA !( !( ROADHOUSE CAIGUNA ROADHOUSE 6"NARROGIN

BUNBURY 6" ESPERANCE

5! ESPERANCE

6" ALBANY

June 2010

Main Roads Western Australia | 182

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N H N I M L D E A e T r 2 O u t A u R

F T N S I g n i A t 0 s i M x E appendices appendices

5! MURCHISON CUE CUE

NORTHAMPTON

KALBARRI !(

MOUNT 5! SANDSTONE MAGNET 5!

CHAPMAN VALLEY

MULLEWA YALGOO !( 5! 5! YUNA MOUNT MAGNET NORTHAMPTON

5! MULLEWA NABAWA 5! YALGOO

SANDSTONE GERALDTON 6" GERALDTON- GREENOUGH

!( WALKAWAY

MORAWA MINGENEW

IRWIN 5! 5!MORAWA MINGENEW PERENJORI DONGARA 5!

5! PERENJORI THREE SPRINGS THREE 5! SPRINGS MENZIES

5!CARNAMAH

CARNAMAH COOLIMBA !( 5! COOROW MOUNT LEEMAN !( MARSHALL

COOROW DALWALLINU

5! DALWALLINU JURIEN !( BAY YILGARN MOORA

!( CERVANTES DANDARAGAN

KOORDA 5! MOORA MUKINBUDIN 5! WONGAN- DANDARAGAN BALLIDU BENCUBBIN KOORDA 5! 5! 5! WONGAN MUKINBUDIN WESTONIA HILLS 5! VICTORIA DOWERIN BULLFINCH PLAINS !( LANCELIN !( TRAYNING 5! 5! CALINGIRI NUNGARIN DOWERIN WYALKATCHEM GOOMALLING 5! 5! TRAYNING 5!NUNGARIN SOUTHERN CROSS GINGIN 5! GOOMALLING 5! WESTONIA GINGIN WYALKATCHEM 5! 5! TOODYAY 5! BINDOON

G N I MERREDIN MARVEL R 5! !( E T KELLERBERRIN LOCH T I CUNDERDIN MAIN ROADS WESTERN AUSTRALIA H TOODYAY5! C NORTHAM TAMMIN 5! MERREDIN STATE ROAD NETWORK 6" 5! 5! KELLERBERRIN CUNDERDIN M HA RT TAMMIN Existing Future NO National Land Transport Network YORK 5! 5! Highway BRUCE PERTH ROCK QUAIRADING Main Road YORK 5! BRUCE ROCK 5!NAREMBEEN Main Roads Regional 5!BEVERLEY QUAIRADING

Boundary NAREMBEEN BROOKTON Local Government BEVERLEY Boundary CORRIGIN BROOKTON 5! 5! 6" GERALDTON BROOKTON Main Roads Office KONDININ

5! CORRIGIN KONDININ CRANBROOK Local Government Centre 5! 5!PINGELLY MANDURAH MURRAY !( BREMER BAY WANDERING PINGELLY Other Town/Locality 5! PINJARRA WANDERING 5! CUBALLING 5! National Park KULIN KULIN BODDINGTON WICKEPIN 5! 5! CUBALLING 5! 5!WAROONA 0 50 100 WAROONA " WICKEPIN BODDINGTON 6 NARROGIN LAKE Kilometres GRACE HARVEY 5! WILLIAMS NARROGIN LAKE 5! HARVEY GRACE 5! !( LAKE DUMBLEYUNG KING COLLIE WILLIAMS WAGIN

DARKAN 5! 5! 5! COLLIE 5! WAGIN DUMBLEYUNG BUNBURY 6" 5!DARDANUP DARDANUP WEST ARTHUR NYABING CAPEL 5! 5! WOODANILLING 5! CAPEL 5! KENT WOODANILLING RAVENSTHORPE BUSSELTON DONNYBROOK 5! 5! KATANNING DONNYBROOK- 5! BALINGUP KATANNING BOYUP BUSSELTON BROOK KOJONUP 5! 5! RAVENSTHORPE

GNOWANGERUP MARGARET 5! 5! RIVER 5! 5! NANNUP 5! BRIDGETOWN JERRAMUNGUP KOJONUP AUGUSTA- TAMBELLUP 5! MARGARET BRIDGETOWN- RIVER GREENBUSHES BOYUP BROOK BROOMEHILL- TAMBELLUP GNOWANGERUP JERRAMUNGUP MANJIMUP 5!

CRANBROOK 5! !( NANNUP CRANBROOK AUGUSTA BREMER BAY !(

MANJIMUP MOUNT BARKER !( 5! PLANTAGENET NORTHCLIFFE

ALBANY

DENMARK

DENMARK 5! 6" ALBANY

June 2010

Main Roads Western Australia | 184 Section five

36 70 52 51 189 175 104 6, 69 89-90 88, 91 11, 74 71, 81 18, 103 107, 111 14, 18, 112 14, 110-111 96-100, 112 86, 102, 107 38-39, 41, 53 110-111, 132 20, 44, 55, 97 67, 84, 91, 99 64, 165-174, 187 10-11, 45, 61, 80 9, 51, 55, 73, 101 28, 30, 39, 63, 65 11, 38, 42, 61, 101 156, 158, GRI Table 156, 158, GRI Table 45, 48-49, 51, 54, 91 18, 20-21, 32-33, 35, 9-10, 38-39, 124, 51, 53 9-11, 64, 71, 106, GRI Table 29, 64, 87, 94, 101, 104, 108 8, 22, 32, 38, 40, 49, 54, 98, 120 14, 31, 50, 52, 72, 114, 119, 145 106, 110-111, 127-163, GRI Table About This Report , 71-72, 75, 87-88 About This Report 125-126, 151, 176, 178, 180, 182, 189, 13, 39, 41,49, 84, 94, 99, 102, 107, 188 Table of Contents, 13, 95, 101, 104-105, of Contents, 13, Table 7, 20, 32, 44, 97, 125, 176 , 180, 182, 189 12, 22, 25, 28, 40, 103, 116, 132, 136, 142, 136, 142, 12, 22, 25, 28, 40, 103, 116, 132, 7, 20, 44, 48, 60, 68, 97, 125, 176, 180, 189 108, 127-128, 131, 143, 158, 164, GRI Table 108, 127-128, 131, 143, 158, 164, 18, 20, 28-29, 32, 38, 44-45, 48-49, 51, 95, 97, 6, 11, 25, 58, 67, 71, 78-79, 83, 87, 94, 96-100, 102, Government Goals Funding Gascoyne Global Reporting Initiative (GRI) Goldfields – Esperance Government Direction Government Stakeholders Great Northern Highway Great Southern Head Office Health and Lifestyle Program Advisory Group Heavy Vehicle International Customer Service Standard Key Performance Indicators Kimberley Knowledge Management Kwinana Freeway Extension Lancelin – Cervantes Freight Heavy vehicles Highlights Hospitalisations 19 Human Resources Incident Management Injury Management Systems (ITS) Intelligent Transport Internal Controls Leadership 112, Leadership Team Legislation Licensed Drivers Financial Management Financial Statements Fines Fleet Forrest Highway Freedom of Information Freeway Management System Innovation Integrated Management System Integrated Service Arrangements (ISAs) Intelligent Speed Assist Feedback

6 8 70 82 98 74 78 72 87 12 108 102 176 105 61-62 95, 104 52, 101 73, 188 178-179 102-103 71, 72-73 6, 84, 102 table, 187 10, 60, 107 15, 53, 115 42, 72, 188 71, 74, 188 101-102, 104 19, 22, 53, 89 101, 181, 187 112, GRI table 176, GRI table 71-72, 74, 181 94, 108, GRI Table 119-121, 164-169 9-10, 51, 55, 72, 74 23, 32, 34, 47-48, 72 99, 102-103, 105-109, GRI table, 181, Glossary 161, GRI table, 174, 177 About This Report, 83, 94-95, 14-15, 47, 113-115, 125-126 14, 18, 31-36, 40, 50-51, 114, 112, 116, 181, 187, 188, Glossary 82, 111, 128, 129-133, 138, 152-154, About This Report, 10, 11, 15, 18, 19-20, About This Report, 10, 11, 15, 18, 19-20, 11, 26, 42, 45, 49, 69, 70, 72, 75, 86, GRI 28, 41, 58-68, 75, 78-82, 86, 98, 101-103, 28, 41, 58-68, 75, 78-82, 86, 98, 101-103, 8, 10, 28, 35, 39, 60, 68-69, 78-85, 86-91, 13, 78, 83, 86, 95-96, 99, 101, 103-106, 109, 13, 78, 83, 86, 95-96, 99, 101, 103-106, 6, 11, 42, 52, 70-74, 85, 94, 96-97, 180, 181, Main Roads Western Australia | 185 Equity Environmental Advisory Group Environmental Management System Ethical and Responsible Decision Making Ethical Codes Family Day Fatal Crash Investigations Fatalities Environment Facilitating Leadership Enhancing Relationships Strategy Engagement Corporate Development Committee Corporate Development Committee Health Committee Corporate Occupational Safety and Contracts Exceeding $1 Million Contracts Exceeding Plan Corporate Business Corporate Executive Corporate Governance Corruption Prevention Enabling Legislation Creating Our WorkForce of the Future Creating Our WorkForce Customer Contact Centre Employees Customer Feedback Employee Numbers Emergency Telephone Customer Service Customer Service Advisory Council Customer Service Charter Development Employee Programs Efficiency (Road Efficiency) Customer Service Index Cyclist Delegation of Authority Manual Director Generals Foreword Direct Managed Works Disability Access and Inclusion Plan Disability Advisory Group Driver Training Economic Stimulus Package Cycleway

4 52 70 69 63 51 82 176 102 80,98 35,91 12-13 72, 74 41, 69 91, 98 59, 67 52, 126 79, 102 122,187 103, 106 69-70, 73 11, 12, 106 78, GRI Table 63, GRI Table 104, GRI table 107, GRI Table 13, 99, Glossary Inside Front Cover 14, 19, 31, 43, 47, 51, 52, 78, 81, 104 20-22, 101, 116, 142 Table of Contents, 128 Table 105, 107, 110, 126, Glossary 9-10, 51, 55, 72-74, 188, 189 78-79, 94, 101, GRI table,182, table,182, 78-79, 94, 101, GRI 10, 71, 112-113,119, 123, 126 47-50 ,112, 115, 125-126, 164 50, 113-116, 119, 123, 125-126 100, 112-126, GRI Table, Glossary 100, 112-126, GRI Table, 42, 19-22, 100, 102, 114, 116, 142 12, 128, 130, 132, 134, 136, 152, 159, 161 About This Report, 15, 18, 19,25, 31, 37, 43, About This Report, 15, 18, 19,25, 31, 37, 43, Table of Contents, 41, 52, 64, 94-95., 101, 103, of Contents, 41, 52, 64, 94-95., Table 9, 10, 13, 28, 29, 30, 35, 41, 42, 49, 61, 68, 69, 70, 9, 10, 13, 28, 29, 30, 35, 41, 42, 49, 62, 70, 83-86, 88-89, 96-97, 99-104, 106, GRI table About this report, 6, 8-15, , 18-19 , 22, 25-26, 28-31, 35, 39, 42-43, 45-50, 53, 55, 58-59, 64, 67, 69-75, 82, 87, 96-97, 99, appendices Community Stakeholders Competency Based Progression Complaints Handling Compliance (Heavy Vehicles) Compliance (Legislative) Conflict of Interest Conservation Council Contact Centre Contents About This Report Access Alliance Champions (sustainability) 2k12 (Strategic Plan) Index Accreditation (Heavy Vehicles) Advisory Groups Age profile Alliance 82 Alumni Applications Building Organisational Capability Capability Business Technical Business Excellence Business Improvement Committee Business Stakeholders Capital Investment Program Capital Works Carbon Emission Centre for Excellence in Innovation and Infrastructure Delivery (CEIID) Review Chief Finance Officer’s Committee Community Community Access Community Perception Survey Community Satisfaction Austroads National Performance Indicators Borrowings Budget Committee Benefit Cost Ratio (BCR) Better Business Review Biodiversity Black Spot Black Spot Program appendices

Loan portfolio 12 6, 35, 46, 59, 84, 94, 118, 120, 128, 133, 135-139, Traffic Management 32, 54, 70, 87, 181 Purpose 145, 156, 163 6, 9, 12-13, 26, 30, 45, 61, 62, 69-70, 73, 50, 52, 60,61, 68, Traffic Management for Events Advisory Group 70 70-72, 79, 87, 103, 105, 140, 143, 144, 150 Record Keeping Compliance 109 Traffic Operations Centre 9, 51, 53, 55 Local Government 150, 157-159, 174, 177, 183, 185, 188 Relationships 6, 12, 29, 67, 68-87, 96, 98-99, 107, 109, 180, 188 Traffic Signal 15, 20, 40, 43, 51, 55, 108, 113, 115, 123-124, 143 Lost-Time Injury (LTI) 11, 39, 89, 90, 187 10, 11, 12, 15,18 25, 31, 37, 43-44, 45-46, 50, 52, Relationships with Suppliers 107 TRIM 71, 109 60,61, 68, 70-72, 79, 87, 103, 105,107, 112-113, 115, 123-124, 126, 140, 142, 147, 155, 164, 187 Restricted Access Vehicle System 52, 54, 188 Vacancies 81 Maintenance Road Industry Fact Summary 175 6, 9, 12, 22, 80, 82, 84, 94-95, 101, Values 109, 132-133, 147, 149, 155, 158, 161, GRI Table Main Roads and the Community 6, 69, 75, 99 Road Length 175 Variable Speed Zone 23 Making Roads work for the Community 6 Road Lighting 15, 43, 63, 113, 115, 123-124 Vehicle Detection Stations 51 Management Review and Audit Committee 94, 101-103 18-19, 25, 31, 37, 43, 47, 50-51, 54, 71, 112, Road Management 163 Vehicles on Register 175 Managing Director’s Review 9-11 About This Report, 9-10, 13-15, 18-30, 31, 37, 39, 43, 47, 49-52, Vision (statement) 6 Managing Risk 95, 101, 105 55, 73, 96, 97, 100, 108-109, 112, 113-118, 120, 9, 21, 24, 39, 45, 54, 55, 60, 64, 72, 133, 142-143, 145-153, 156-158, Management Structure 180 Website 75, 79, 84, 102, 104, 107, 111 Road Safety 163-164, 176, 180, 188, 12, 26, 30, 70, 188 Maps 182-184 Road Safety Support Services 51 Western Australian Local Government Association Materials Engineering 11, 68, 79, 98, 180 ROADS Foundation 61-62, 96, 99 Western Australian Road Construction Mentoring 49 and Maintenance Industry Advisory Group 70, 107 Roadside Stopping Places 15, 115, 125-126 Middle Manager Development Program 79-102 Women in Roads 85 Safety First 86-91 Mid West 7, 21, 38, 97, 125, 176, 180 Wheatbelt North 7, 44, 58, 79, 88, 125, 176, 189 Sanctions 64, GRI table Wheatbelt South 7, 44, 97, 125, 176, 179, 189 Ministerial Directives 109 10-11, 14, 19, 31, 47, 50, 71-72, 80, Nation Building 12, 142, 158, 174 Satisfaction 113-116, 119,123, 125-126 Who We Are 6

National Partnership Agreement 53 Secondment 84 Worker’s Compensation 90, 136 Senior Executive Development Program 79 New Perth Bunbury Highway 9, 38-39, 41-42, 70, 98, 122 Worksafe 86, 91 Occupational Health and Safety (OSH) Serious Injuries 26, 89-90, 175, 60, 68, 86, 88, 99, 107, 188 Shared Services 12-13, 101 Office of Road Safety 73, 96, 100, 108-109, 112-114, 118, 133, Smooth Travel 15, 43, 115, 123 143-145, 153, 157-158, 163-164, 176, 188 7, 10, 21-22, 28, 30, 33, 38, 39, 40, 44, 70, 97, 125, Ombudsman Complaints 104 South West 134, 176, 178, 180 Organisational Structure 86 Southern Gateway Alliance 9-10, 40-41, 98 OSHtoberfest 87 Speed Assist 52

Outcome Based Management 113 6, 11, 25, 41, 45, 52, 62, 64, 67, 69-70-75, Pedestrian Stakeholder 80, 95, 97, 101, 112, GRI Table, 180, 187 10, 15, 20-23, 32, 34, 46-48, 70, 72, 113, 115, 125-126 Stakeholder Satisfaction Survey 72 Pedestrian Facilities 15, 47, 113, 115, 125-126 15, 18, 19, 25, 31, 37-38, 43, 47, 50, 63, 112, 114, 122, 157, 164, 11, 13, 18-19, 24, 26-29, 31, 34, 42, 45, 48-51, 55, State Development GRI Table, People 58-59, 61-62, 67, 73-74, 78-85, 86-91, 99,101 , State Road Funds to Local People Making Roads About This Report, 11, 78-85, 86-91 Government Advisory Committee 70, 100

Phased Retirement 80 State Road Funds to Local Government Agreement 12-13, 100

Pilbara 7, 21, 29, 33, 44, 54, 97, 125-126, 176, 177, 180, 182 Statement of Expenditure 177-178

Population 113, 175 Statutory Audit 107

Preventative Health 87 Strategic Plan 62, 78-79, 94, 99, 101, 104, 181

Pricing Policies of Services Provided 106 Strategic Relationships Group 70, 188

Procurement 12, 30, 105, 107 About This Report, 10, 41 Sustainability 58-59, 102, 165, 187 Property Management 60, 68, 99, 180 Sustainability framework 58, 62 Providing the Right Roads for Western Australia 6 Sustainable September 58-59 Public Environment Report 64, 181, 188 Technical Capability 11, 79, 102 Public Sector Standards 95, 108, 188 Term Network Contracts (TNCs) 10, 44-45, 97, 124 Publications About This Report, 181 Towards Zero 24, 25-26, 28-30

Main Roads Western Australia | 186 Section five

Main Roads Western Australia | 187 Definition of hydrocarbons and their impure mixture, consisting essentially A viscous liquid or solid adhesive qualities. road surfacing. It has waterproofing and derivatives, used for areas enables through-traffic to avoid urban An alternative route that of vehicles, inclusive of shoulders or bridge devoted particularly to the use The portion of a road and auxiliary lanes. or islands or markings on a traffic by the introduction of an island A system of controlling at an intersection or junction. traffic into predetermined paths, usually carriageway to direct services in their own area. in the prioritisation and development of Involving communities also goes beyond this, to include includes Community consultation, but Community Engagement role in actually formulating plans in which communities play a greater the more active processes or influencing local developments. against risk-taking as it directs, controls and is held The way Main Roads balances compliance accountable for its business performance for conveying a stream below formation level One or more adjacent pipes or enclosed channels and carrying water under a roadway. or from its surface The removal of water by flow from the ground or just above, ground level specially constructed to A longitudinal section or road designed at, without damage. allow the passage of floodwater across it no access for traffic between interchanges and with A divided highway for through-traffic with grade separation at all intersections. cities. They are also principal routes between a city Highways provide connection between capital or Highways also service major transport terminals and the major producing regions of the State. significant commercial and industrial centres. - a non-profit organisation established to The International Association for Public Participation world wide. advance the practice of public participation of employees and provides a framework for Supports the ongoing learning and development performance management. number of employees * 100. divided by the The number of LTI/Ds A principal road in the road system. or quality. The work carried out on an existing road and infrastructure to maintain its efficiency A strip of road that separates carriageways for traffic in opposite directions. generally The addition of one or more courses of pavements material to an existing road surface, to increase strength, and/or to improve ride quality. An auxiliary lane provided for slower vehicles to allow them to be overtaken. the support That portion of a carriageway placed above the levelled surface or earth or rock for vehicular traffic. of, and to form a running surface for, A simple measure that allows objective comparisons to be made. to the A change in the geometric form of the original centre-line of a carriageway with respect vertical and horizontal axis. reached the Rebuilding of a road. Reconstruction is normally undertaken when a pavement has end of its economic life and where the alignment, or formation height, or width is substandard. A thin surface layer of sprayed bitumen. A person or group of people with a direct interest, involvement, or investment in something. that resulted in 60 days or more lost divided by the total number of LTI/Ds The number of LTI/Ds *100. The long-term balance of social, environmental and economic factors into an organisation’s activities, decision-making and investment processes. A maintenance contract to deliver a set of given services for a defined period. Bitumen Bypass Carriageway Channelisation Community Engagement Corporate Governance Culvert Drainage Floodway Freeway Highway IAP2 Individual Development Plan Incidence rate Main road Maintenance Median Overlay Overtaking/Passing Lane Pavement Performance Indicator Realignment Reconstruction Seal Stakeholder Severity Rate Sustainability Network Contract Term Word appendices GLOSSARY appendices

Acronyms Description

ABGR Australian Building and Greenhouse Rating System

ANCAP Australian New Car Assessment Program

AGIC Australian Green Infrastructure Council

BCR Benefit Cost Ratio

CCC Customer Contact Centre

COAG Council of Australian Governments

CEIID Centre of Excellence and Innovation in Infrastructure Delivery

CMARC Curtin-Monash Accident Research Centre

CSAC Customer Service Advisory Council

CSI Customer Service Index

D and C Design and Construct

DAIP Disability Access and Inclusion Plan

DCT Direct Cost Target

EBA Enterprise Bargaining Agreement

EMS Environment Management System

GRI Global Reporting Index

IDP Individual Development Plan

ISA Integrated Service Agreement

ITS Intelligent Transport System

KPI Key Performance Indicator

LIDAR Light Detection and Ranging System

LTI Lost Time Injury

MER Mandurah Entrance Road

OPSSC Office of the Public Sector Standards Commissioner

ORS Office of Road Safety

OSH Occupational Health and Safety

PER Public Environment Report

RAVS Restricted Access Vehicle System

RTTF Road Trauma Trust Fund

SRG Strategic Relationships Group

TNC Term Network Contractor

UWA University of Western Australia

WALGA Western Australian Local Government Association

Main Roads Western Australia | 188 Main Roads Contacts Metropolitan Offices Regional Offices Head Office Gascoyne 24 hr Customer Contact Centre: 138 138 Don Aitken Centre, 470 Robinson Street, Website: www.mainroads.wa.gov.au Waterloo Crescent, Carnarvon, 6701 Hearing Impaired TTY: 133 677 East Perth, WA 6004 (08) 9941 0777 PO Box 6202, East Perth, WA 6892 Goldfields–Esperance [email protected] 83 Piesse Street, Boulder, 6432 The Office of Road Safety (ORS) (08) 9080 1400 Level 10, 40 St Georges Terrace Perth, WA 6000 Great Southern [email protected] 2-6 Kelly Street, Albany, 6331

24 hr Public Affairs/ Media Enquiries: (08) 9892 0555 0419 907 230 Kimberley Materials Engineering Wodehouse Street, (08) 9350 1444 Derby, 6728 5 – 9 Colin Jamieson Drive, (08) 9158 4333 Welshpool, 6106 Mid-West Heavy Vehicle Permits Eastward Road, (Extra Mass or Oversize Loads) Geraldton, 6531 (08) 9311 8450 (08) 9956 1200 [email protected] 70 Pilbara Street, Pilbara Welshpool, 6106 Brand Street, South Hedland, 6722 Report Road Hazards (08) 9172 8877 (24 hr freecall except from mobile phones) South West 1800 800 009 , Bunbury, 6231 Road Condition Reports (08) 9725 5677 (24 hr freecall except from mobile phones) 1800 013 314 Wheatbelt North Peel Terrace, Northam, 6401 (08) 9622 4777

Wheatbelt South Mokine Road, Narrogin, 6312 (08) 9881 0566 Main Roads Western Australia

Don Aitken Centre, Waterloo Crescent East Perth, Western Australia 6004

Telephone 138 138 Facsimile 08 9323 4430 TTY 08 9311 8430

Email [email protected]

Web www.mainroads.wa.gov.au

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