Environmental Maintenance Report
Total Page：16
File Type：pdf, Size：1020Kb
Environmental Services Performance Data 2020/21 - Quarter 4 plus 3 year trend data Steve Woodward Our mission: Working as one to serve our city wolverhampton.gov.uk 1 Environmental Services wolverhampton.gov.uk Environmental Maintenance – Enquiries & response times (3 year trend) slide 3 2 day response 2 day response 2 day response 103 150 147 5 day response 5 day response 5 day response Slide 2 Environmental Services wolverhampton.gov.uk Environmental Maintenance – Grounds Maintenance enquiries (yearly trend data) slide 4 Grass is cut on a monthly cycle March to November. Grass growth is most vigorous June & July generating peaks in customer enquiries as the grass is longer between cuts, however the number of enquiries remains low. All on a seasonal rolling programme Environmental Services wolverhampton.gov.uk Environmental Maintenance – All Customer Contacts by Ward (3 year trend) slide 5 Slide 2 4 Environmental Services wolverhampton.gov.uk Fly tipping enquiries by ward – 3 year trend data (note 17% are duplicated reports & a further 12% no fly tipping was found) slide 6 5 Environmental Services wolverhampton.gov.uk Environmental Maintenance - Fly tipping hot spots 2020/21 slide 7 Slide 2 6 Environmental Services wolverhampton.gov.uk Environmental Maintenance - Fly tipping hot spots (3 year trend data) slide 8 Slide 2 7 Environmental Services wolverhampton.gov.uk Environmental Maintenance – Fly tip item breakdown (3 year trend) slide 10 Other bulky 646 Mattress 584 3 Mattress 440 Mattress 455 3 4 4 2 2 4 Understanding the pie charts example:- 2018/19 team removed in total 10,102 bags of waste from 1,205 incidents of fly tipping that included bagged waste. (No. of locations with this waste type) (No. of locations with this waste type) (No. of locations with this waste type) 8 Fridge Freezer 288 Environmental Services wolverhampton.gov.uk Bulky Household Collection Service 2020/21 slide 11 No. of appointments 2020/21 No. of bookings by Ward 2020/21 paid/free Ward qtr1 qtr2 qtr3 qtr4 2020/21 East Park 69 149 77 124 419 Bushbury South & Low Hill 69 139 58 121 387 Spring Vale 75 120 56 103 354 Oxley 56 108 59 88 311 Ettingshall (highest Ward for fly tipping) 51 95 50 107 303 Bilston East (4th highest Ward for fly tipping) 40 83 67 111 301 Fallings Park 48 108 49 89 294 Heath Town 44 104 47 91 286 Wenesfield North 32 95 66 88 281 Merry Hill 9 125 52 94 280 Top 20 items for collection 2020/21 Bilston North 45 99 65 69 278 Wednesfiled South 56 88 52 64 260 Graiseley (5th highest Ward for fly tipping) 43 82 41 88 254 Park 46 87 33 75 241 Penn 40 92 31 75 238 Blakenhall (3rd highest Ward for fly tipping) 38 94 34 65 231 Tettenhall Regis 34 74 45 76 229 Bushbury North 40 72 48 68 228 Tettenhall Wightwick 37 71 38 72 218 St Peter’s (2nd highest Ward for fly tipping) 36 66 27 49 178 9 Environmental Services wolverhampton.gov.uk Environmental Maintenance – Dog fouling 2020/21 & 3 year trend data slide 12 Reported incidents of Dog fouling trend data 2020/21 & prev. 2 years Dog fouling incidents by Ward during 2020/21 Ward Qtr 1 Qtr 2 Qtr 3 Qtr 4 Total Bilston East 3 3 4 5 15 Spring Vale 4 2 4 2 12 St Peter's 2 1 7 3 13 Graiseley 2 3 2 2 9 Wednesfield South 1 2 3 4 10 Penn 1 1 4 5 11 Bushbury North 1 1 4 1 7 Heath Town 0 2 2 3 7 Blakenhall 2 0 1 5 8 Fallings Park 0 2 1 9 12 Bilston North 1 0 2 2 5 Oxley 0 0 3 1 4 Park 1 1 0 2 4 Tettenhall Wightwick 0 2 0 2 4 East Park 1 1 0 3 5 Ettingshall 1 0 1 2 4 Bushbury South & Low Hill 0 1 0 0 1 Tettenhall Regis 1 0 0 0 1 Wednesfield North 0 1 0 1 2 Merry Hill 0 0 0 5 5 Environmental Services wolverhampton.gov.uk Environmental Maintenance – Syringes collected 2020/21 & 3 year trend data slide 13 No. of syringes removed trend data 2020/21 + previous 2 years Incidents by Ward 2020/21 No. of syringes removed (information shared 2020/21 with Public Health) Programmed No. of grounds work QTR QTR QTR QTR 2020 Ward Ward syringes 1 2 3 4 /21 2020/21 St Peter's 2 4 2 7 15 St Peter's 132 Park 2 0 1 10 13 Graiseley 14 Graiseley 1 3 1 0 5 Park 14 Heath Town 1 2 0 0 3 Heath Town 12 Bilston East 1 0 0 1 2 Bilston East 1 Bilston North 1 0 0 1 2 Tettenhall Regis 1 Tettenhall Regis 1 0 0 1 2 Wednesfield South 1 East Park 0 1 0 0 1 Bushbury South & Low Hill 0 Fallings Park 0 1 0 0 1 Bushbury South Fallings Park 0 0 0 0 1 1 Bilston North 0 & Low Hill Wednesfield Blakenhall 0 0 0 0 1 1 Bushbury North 0 South Wednesfield East Park 0 0 0 0 1 1 North Ettingshall 0 Ettingshall 0 0 0 0 0 Merry Hill 0 Key message: To tackle this issue there is a combination of proactive work between Blakenhall 0 0 0 0 0 Oxley 0 the council, police and other partners, including targeting known hot spots and other locations of drug activity and cutting back vegetation, and the continuation of a needle Oxley 0 0 0 0 0 Penn 0 exchange service available at a number of local community pharmacies. Syringes are Bushbury North 0 0 0 0 0 Spring Vale 0 now colour coded for each pharmacy and at the request of Public Health Street Merry Hill 0 0 0 0 0 Tettenhall Wightwick 0 Cleaning Teams are now recording the colour as well as the number of syringes. This Penn 0 0 0 0 0 Wednesfield North 0 will enable Public Health to monitor the demographic of users and work with Spring Vale 0 0 0 0 0 Tettenhall 11 pharmacies to tackle discarded syringes in public open spaces. 0 0 0 0 0 Wightwick Environmental Services wolverhampton.gov.uk Environmental Maintenance – Tree Maintenance and Pest Control slide 14 2020/21 & 3 year trend data Pest Control appointments Tree maintenance enquiries Pest treatments Total qtr1 qtr2 qtr3 qtr4 undertaken 2020/21 Commercial 8 28 11 11 47 2020/21 3 year trend Domestic 50% discount Domestic & 2 51 80 56 133 qtr1 qtr2 qtr3 qtr4 2020/21 2019/20 2018/19 (max benefit) commercial Domestic Paid 20 266 184 137 470 treatments E - emergency 31 85 29 51 196 225 157 Pest numbers treated qtr1 qtr2 qtr3 qtr4 Total Cockroaches 0 14 11 3 25 suspended P - priority 59 128 64 52 303 201 250 Bedbugs 1 40 26 16 67 during 1st 97 277 58 82 514 366 515 Fleas 1 23 11 3 35 R - routine Rats 12 126 150 120 288 lock down fallen trees 16 52 16 24 108 126 94 Mice 1 27 60 58 88 (3 March – (INCL. IN 'E') Wasps 9 102 15 1 126 Ants 6 13 2 3 21 15 June) Pest treatments undertaken 2018/19 2019/20 2020/21 Commercial 333 294 47 Response categories explained:- Domestic 50% discount (max benefit) 297 190 133 Emergency – A report that a tree is dangerous and has/is about to fall onto Domestic Paid 744 561 470 public land, the highway or adjoining private property. Pest numbers treated 2018/19 2019/20 2020/21 Priority – A report that a council tree is touching a building or causing non Cockroaches 25 20 25 life threatening damage or obscuring traffic signals / warning signs. Bedbugs 157 109 67 Routine – A request to prune an overgrown council tree and reports that a Fleas 86 58 35 Rats 435 266 288 council tree is touching a telephone wire or overhanging a building, Mice 171 118 88 blocking a street light, obscuring a street sign or its roots are affecting a Wasps 436 304 126 footpath. 12 Ants 98 44 21 Environmental Services wolverhampton.gov.uk Enforcement slide 17 13 14.