Directory of Mental Health Services in Wolverhampton

Directory of Mental Health Services

Wolverhampton 2019 - 2024

Contents Title Page

Introduction 1

Emergency Contacts 2

Services for 18 years and over

Section 1: Self-referral, referral, and support groups 4

Section 2: Community support services, self-referral and professional 14 referrals

Section 3: Services that can be accessed through the Referral and 22 Assessment Service (RAS)

Section 4: Services for carers 27

Section 5: Specialist housing services 29

Section 6: Contacts and useful websites 33

Services for 65 years and over

Section 1: Community support services – self-referral and 37 professional referrals

Section 2: Referral from a General Practitioner (GP) and other 40 agencies

Section 3: Contact and useful websites 44

Services for Children and Young People

Emergency Contacts 45

Section 1: Referral, self-referral / support groups 47

Section 2: Community support services, self - referral referrals and 50 professional referrals

Section 3: Social Care /Local Authority Services 52

Section 4: Services that need a referral from a General Practitioner 54 (GP) and Professional

Section 5: Useful websites and contacts 58

Introduction

Good mental health plays a vital impact upon our quality of life and has an effect upon our ability to attain and maintain good physical health and develop positive relationships with family and friends. Positive mental health also plays a part in our ability to achieve success educationally and achieve other life goals and ambitions including those related to work, hobbies, our home life and sporting and leisure activities. As many as 1 in 4 adults and 1 in 10 children experience mental ill health during their life time. Positive mental health is therefore everyone’s business, and in Wolverhampton we want to be able to support anyone in need of help and advice regarding mental health matters to access the right support at the right time.

This Directory has been collated and designed by the Wolverhampton Voluntary Sector Council in collaboration with the Joint Commissioning Unit. The Directory consists of two parts. Part 1 provides information about services for adults from the ages of 18 and Part 2 focuses on services for children and young adults.

Our objective is to provide information regarding services available in the City for service users and GPs, carers, key workers and care co-ordinators so that people requiring help and support can access and make best use of the services provided.

Please note that most services listed are free at the point of entry but some organisations listed may charge for their services. Some services require a referral from a GP or other professional.

For bus information on times and routes please contact 03453 036760 or visit https://journeyplanner.networkwestmidlands.com/Routes

We have made every effort to ensure that the directory is as accurate as possible. All details contained are accurate at the time of publication.

Emergency Contacts

Recovery Near You Service Delivery: Offering a free confidential service to anyone with or affected by someone else’s alcohol, drugs or gambling problems.

Address: Wolverhampton Substance Misuse Service, 5-9 Pitt Street, Wolverhampton, WV3 0NF

Contact Tel: 0300 200 2400 (adults) – lines open 24hrs Contact Tel: 0300 123 3360 (young people) – lines open 24hrs E-mail: [email protected]

Service Delivery: Mon Tue Wed Thu Fri 9am-5pm 9am-5pm 9am-5pm 9am-7pm 9am-5pm Access: Self-referrals or by relatives/friends and also from GPs, police, probation and any professionals.

The Phoenix Health and Walk in centre Service Description: A nurse led centre that offers on-the-spot treatment and advice for minor health problems, ailments and injuries. No appointment needed. Address: The Phoenix Health and Walk in centre, 715b Parkfields Road, Wolverhampton, WV4 6ED.

Contact Tel: 01902 444677

Service Delivery: Mon-Fri Sat-Sun (bank holidays) 9am-7pm 10am-4pm Access: Walk in

Urgent Treatment Centre Service Description: Team of health professionals includes Doctors, Advanced Nurse Practitioners, and Practice nurses compliment by an administrative team.

It offers on-the-spot treatment and advice for minor health problems, ailments and injuries. No appointment needed.

Address: 1st floor, above the Emergency Department at New Cross Hospital, Wolverhampton Rd, Heath Town, Wolverhampton, WV10 0QP

Contact Tel: 01902 307999 (Ask for UTC) Service Delivery: 24hrs Access: Walk in

Samaritans Service Description: Suicide Prevention

Address: 54 Newhampton Road West, Wolverhampton, WV2 6RU Contact Tel: Free 116123 Service Delivery: 24hrs

The Haven Wolverhampton Service Description: Charitable organisation which provides both practical and emotional support services to women and children who are affected by domestic abuse and homelessness. Provide a holistic service through a range of both practical and emotional support services to help you move forward and begin a life free from abuse.

Contact Tel: 08000 194400

Service Delivery: Helpline 24hrs 24 hr emergency temporary accommodation

Alcoholics Anonymous Service Description: Help with a drinking problem.

Tel: National Helpline Free 0800 9177 650 Email: [email protected] Website: Alcoholics Anonymous

Campaign Against Living Miserably (CALM) Service Description: Registered charity, which exists to prevent male suicide in the UK.

Contact Tel: 0800 585858 Email: [email protected] Website: Campaign Against Living Miserably

Service Delivery: Helpline 365 days a year From 5pm - Midnight Office Hours Monday - Friday 9.30am to 5.30pm

Mental Health Resources in Wolverhampton for people aged 18+

Section 1: Referral, Self-referral and Support Groups

Compton Care Service description: Compton Care will be a leader in redefining palliative care excellence in the UK. Delivering accessible, innovative, influential care that creates extraordinary experiences for the people in the communities living with complex and incurable conditions. They work collaboratively with colleagues within Compton and partner with patients, carers and the health community to achieve the best outcomes for patients and families. They listen and engage without judgment, communicate with warmth, kindness and understanding, putting patients, families and supporters first.

Address: 4 Compton Road West, Wolverhampton, WV3 9DH

Contact Tel: 0300 3230250.

Compton Care Bereavement Information Hubs Service description: Bereavement hubs are an informal, friendly place to meet and talk to others who have experienced loss and grief. Addresses:

Whitmore Reans Address: Gloucester Street Community Centre, Whitmore Reans, Wolverhampton, WV6 0PT

Contact Tel: 0300 3230250. E-mail: [email protected]

Service Delivery: Second Wednesday of the month 10am-12pm Access: Self – referral / drop in

Bilston Address: Bilston People’s Centre, Excel Church, Wolverhampton Street, Bilston, WV14 0LT

Contact Tel: 0300 3230250. E-mail: [email protected]

Service Delivery: Last Wednesday of the month Every 3rd Tuesday of the month 10am-12pm 6.30pm-8.00pm Access: Self – referral / drop in

Aspiring Futures 1-2-1 Counselling/Psychotherapy Service (women18+) Service Description: Support women 18+ to ‘aspire for better’ by improving health and well-being particularly mental health.

Address: The Saplings (by Windsor Nursery School), Parkfield Road, Wolverhampton, WV4 6EL

Contact Tel: 01902 458770 / 07557 667609 Email: [email protected] Website: Aspiring Futures

Service Delivery: Mon- Fri 9.30am - 4.30pm Access: Self – referral / organisation

The Haven Wolverhampton Service Description: Charitable organisation which provides both practical and emotional support services to women and children all ages who are affected by domestic abuse and homelessness. Provide a holistic service through a range of both practical and emotional support services to help you move forward and begin a life free from abuse.

Services include:

 24 Hour emergency temporary accommodation  Move on accommodation  Support women & dependent children who are faced with homelessness  24 hour helpline – 08000 194 400  Live chat facility on our website from 9 - 5pm Monday to Friday (www.havenrefuge.org.uk)  You Matter – a dedicated early intervention website designed by women for women (https://youmatterhaven.org.uk/)  Counselling services  Community, advocacy, resettlement and outreach support  Financial support and specialist advice for those experiencing financial difficulty due to domestic abuse  Children’s and Young People’s Service working with children from 0-16  Drop in hub – a place where women can drop in for advice, access support groups and workshops  Specialist sexual violence service (ISVA or support group)  Specialist BAME IDVA  Specialist Young Persons IDVA  Specialist CHISVA – supporting children and young people who have experienced rape, sexual abuse or exploitation  Women’s programmes including the Freedom Programme, Power 2 Change and the Dolphin Programme

Address: The Haven, 18 Waterloo Road, Wolverhampton, WV1 4BL

Contact Tel: 01902 904677 Email: [email protected] Website: The Haven Wolverhampton Service Delivery: Helpline 24hrs 24 hr emergency temporary accommodation Access: Self-referral / professional

Refugee and Migrant Centre (RMC) Assist mainly asylum seekers, refugees and new migrants, but also people from the more established BME communities. Service Description:  Offer free impartial advice and guidance on:  Citizenship  Access to Education  Employment Support  Family Support; Access to Healthcare  Housing ; Immigration (OISC regulated)  National Asylum Support Service issues  Voluntary Returns and Reintegration Assistance  Welfare benefits RMC staff are able to converse with clients in a number of community languages. Service users come from over 120 countries, with the main communities originating from Iraq, Afghanistan, Iran, Zimbabwe, the Democratic Republic of Congo, Somalia and Eritrea as well as from the new EU member states, mainly from Lithuania, Poland, Latvia and Slovakia. They provide a tailored service for each individual or family.

Address: Refugee and Migrant Centre, 1st Floor - Roma Parva, 9 Waterloo Road, Wolverhampton, WV1 4NB

Contact Tel: 01902 311554 E-mail: [email protected] Website: Refugee and Migrant Centre

Service Delivery: Mon Tue Wed Thu Fri 9am-5pm 9am-5pm closed 9am-5pm 9am-5pm Access: No referral required

Avion Tuesday Club (Men and women 18+) Service Description: Men and women 18+ peer support group, social support, social activities, and poetry reading.

Address: St Andrews Church, St Andrews Close, Whitmore Reans, Wolverhampton, WV6 0QZ

Contact Tel: Wolverhampton Voluntary Sector Council (WVSC) Direct Line 01902 328977 Main Line 01902 773761

Service Delivery: Tue 11.30am-3.30pm Access: Self – referral / drop in

The Peoples Group (Men and women 18+) Service Description: Men and women 18+ peer support group, social support, trips and activities

Address: St Chads, St Marks Church, Lime Street, Penn Fields, Wolverhampton, WV3 0HX

Contact Tel: 07545 799849

Service Delivery: Thurs 10am -12:30pm Access: Self – referral / drop in

Autism Spectrum Support Group - 'Adult Autism Matters' (18+) Service Description: Support group for people aged 18+ who have an Autistic Spectrum Condition, including Asperger's Syndrome. The group is self-run with the assistance of volunteers.

Group meetings can involve arranged speakers, group discussion and activities out in the community. Carers and family members are welcome.

Contact: Amanda (Volunteer facilitator) Email: [email protected]

Hearing Voices Group Wolverhampton (Men and women 18+) Service Description: Men and women 18+ peer support group enabling people to engage with other voice hearers. Social support, activities and trips.

Address: ACCI, Blue Room, 217 Waterloo Terrace, Newhampton Road East, Whitmore Reans, Wolverhampton, WV1 4BA

Contact Tel: 01902 571230

Service Delivery: Thu 2pm-4pm Access: Self – referral / drop in

Sunshine Club (Women 50+ Ettingshall community) Service Description: Community focused group of women aiming to reduce isolation, loneliness and encourage the building of friendships between people over the ages of 50 within the Ettingshall community. It is aimed at women who have an interest in sewing, knitting and crafts. Refreshments of tea/coffee, biscuits are available and there is a small joining fee. The group are looking to expand their provision with other activities. Information and opportunities about external trips in the surrounding area, meeting up for lunch and other social event are available. Seasonal events also take place.

Address: Bilston Memorial Hall, Corner of Ward Street and George Street, Ettingshall, Wolverhampton, WV14 2PA

Contact Tel: 01902 250494 Email: [email protected]

Service Delivery: Wed 1pm till 3.30pm Access: £1.00 per session. Venue has full wheelchair/disabled access.

Humjoli (Asian Women 50+) Service Description: Women 50+ Peer support, talking, information giving and activities and trips.

Address: Dunstall Hill Community Centre, Whitmore Reans, Wolverhampton, WV6 0HN

Contact Tel: Wolverhampton Voluntary Sector Council (WVSC) Direct Line 01902 328977 Main Line 01902 773761

Service Delivery: Wed 12pm-2.30pm Access: Self – referral / drop in

The Crafty Gardener Service Description: The Crafty Gardener is a Community Interest Company (CIC) which provides day opportunities, skills development, health and employment related support through horticultural, crafts, enterprise and other activities. Activities include cookery and life skills, arts and crafts, music, news teams and local project work linked to the wider community.

Address: Glyn Bank, 13 Lloyd Street in Whitmore Reans, Wolverhampton, WV6 0RL Boundary Way Allotments Warstones, WV4 4NT

Contact Tel: Tilly McDermott, Sally Hilton, Matthew Parkes Company Directors 07896 004341 / 07972 781921 / 07947 865615 Email: [email protected]

Service Delivery: £25.00 per day Mon-Fri 10am-3.00pm Access: Self-referral form to be completed Some evening and weekend opportunities. Days can be extended to 9.30 to 4.30 if needed. Times can be flexible and extended to suit the people involved.

Low Hill Group (Men and women 18+) Service Description: Men, women 18+ and children. Peer support, social inclusion, children welcome with parent or carer.

Address: The Church of The Good Shepherd, Second Avenue, Low hill, Wolverhampton, WV10 9PE

Contact Tel: 07722 424095

Service Delivery: Tue 2pm-4.30pm Access: Self – referral / drop in

Secure (Men and women) Service description: Peer mentor support, outreach and intervention. Caring listeners support men and women 18+ for mental ill health, homelessness, and survivors of domestic abuse, sexual exploitation, and gender-based violence in their recovery and teenage mums 16-25yrs.

Address: 183 (room 4) Newhampton Road East, Wolverhampton, WV1 4PQ

Contact Tel: 01902 540782 Email: [email protected]

Service delivery Mon- Fri 11am-4.30pm Access: Self-referral / professional / drop in

Secure coffee morning (Men and women 18+) Service Description: Men and women 18+ mental ill health, Isolated, anxiety and depression, light keep fit, walking, coffee and a chat.

Address: Potters House Church, Clarence Street, Wolverhampton, WV1 4JL Service Delivery: Thu 11.45am-1pm Access: Self – referral / drop in

Prem Vardhaou (Asian women 50+) Service Description: Women’s Asian group 50+ (women from all faiths welcome) peer support, talking, information giving, activities and trips.

Address: Brickkiln Community Centre, 10 Cherry Street, Wolverhampton, WV3 0QW

Contact Tel: 0784 5247618 Service Delivery: Tue 10am-1pm Access: Self – referral / drop in

Saath (South Asian women 18+) Service Description: Women’s Asian group 18+ (women from all faiths welcome) peer support, talking, information giving, activities and trips.

Address: Brickkiln Community Centre, 10 Cherry Street, Wolverhampton, WV3 0QW

Contact Tel: 0784 5247618 Service delivery: Wed 10am-1pm Access: Self – referral / drop in

Zindagee (Life) Women (18+) Service Description: Women 18+ from all faiths, children welcome, peer support, talking, information giving, activities and trips.

Address: The Old School, 73 Dudley Road, Blakenhall, Wolverhampton, WV2 3BY

Contact Tel: 07958 561731 Service Delivery: Last Sat of the month 4pm- 8pm Access: Self – referral / drop in

Over 50’s Luncheon Club (Men and women 50+) Service Description: Group support, talking, information giving, and activities. Address: Gloucester Street Community Centre, 1-8, Gloucester Street, Whitmore Reans, Wolverhampton, WV6 0PT

Contact Tel: 01902 822070 Service Delivery: Thu 11.30am-2pm Access: drop in

Together at Chart Friendship Group (Men and women 18+) Service Description: Men and women’s 18+ peer support group, support, talking, information giving, activities and trips.

Address: Chart Centre, 19 Gomer Street, Willenhall, Wolverhampton, WV13 2NS

Service delivery: Thu 12pm-3pm Access: Drop in / entry price £2 refreshments available, first week free.

x2y LGBT Network Youth Group (18 to 25yrs) Service Description: Counselling, empowering individuals, preservation and protection of physical and mental health, provides training and promotes social inclusion.

Supports young people in Wolverhampton and surrounding areas who are Lesbian, Gay, Bisexual, Trans or Questioning their sexuality or gender identity (LGBTQ+). Address: Old Bank Chambers, 4 Salop Rd, Wolverhampton, WV3 0RX

Contact Tel: 07847 421796 Email:[email protected]

Service Delivery: Every Sat Access: Both x2y groups meet every Saturday in a Wolverhampton City centre location. Contact for details.

Activities for Health Service Description: General Art, therapeutic flower craft, scissor happy collage, relaxation, singing and yoga.

Address: Adult Education Service, Old Hall Street, Wolverhampton, WV1 3AU

Contact Tel: 01902 558180 Email: [email protected]

Service Delivery: These activities are held at various locations within the city. Access: Self - referral and GP referral.

Gujarati Association – Wolverhampton Service Description: Community organisation that aims to promote, particularly but not exclusively, the general welfare and well-being of the Hindu Gujarati community in Wolverhampton. They seek to help one and another, unite together to maintain their Indian belonging and heritage.

Their base is a multicultural community centre and related facilities which caters for the cultural, religious social and Health & Wellbeing for all. They offer a range of activities such as; Adult Keep Fit; a Youth Club; a Day Centre and Yoga classes.

Address: Gujarati Association – Wolverhampton, Mander Street, Off Upper Zoar St, Pennfields Wolverhampton, WV3 0JZ

Contact Tel: 07580 329943 Email: [email protected] Website: Gujarati Association - Wolverhampton Service Delivery: Call for more information

Recovery College Service Description: The Recovery College enables people with mental health challenges to have the same opportunities in life as everyone else. We endeavour to support people on their personal journey towards a meaningful and satisfying life, where hope, opportunity and choice are the key elements. The college aims to help people to become experts in their own self-care, and enable family, friends, carers and staff to better understand mental health. Courses are co-produced with users, carers and professionals working in partnership. Contact Tel: Wolverhampton Voluntary Sector Council (WVSC) 01902 773761

Address: WVSC, Recovery College, 16 Temple Street, Wolverhampton, WV2 4AN

Service Delivery: Mon and Fri 10.30am-3.30pm Access: Self-enrolment form / drop

Gatis Friendly Fridays Service Description: Free event welcoming everyone from the local area to come and eat cake, drink tea and enjoy the company of their fellow community members. Friendly Fridays and the “Morale Officers” hope to tackle social isolation and loneliness by encouraging people to come back out into their community, hang out, mingle and just be with others in a comfortable, friendly setting. Gatis and the Love ‘N’ Peas Cafe.

Contact Tel: 01902 651155 Website: http://gatiscommunityspace.co.uk

Address: Gatis Community Centre, Whitmore Reans, Gatis Community Space, Gatis Street, Wolverhampton, WV6 0ET

Service Delivery: Friday’s from 12 noon Access: Call for more information and activities at Gatis Street.

Dementia Cafes Service Description: These offer special sessions where people who suffer from Dementia and their carers can meet others with the same condition, engage in activities and gain further information about general issues.

Contact Tel: 07714 139678 or 077141 39679 for details on all cafes

Café in the Park Address: Bantock House Museum & Park, Finchfield Road, Wolverhampton, WV3 9LQ Service Delivery: 1st Tuesday of the month 10am - 12pm

Wednesfield Café Address: Wednesfield Community Centre, Well Lane Wednesfield, WV11 7XT Service Delivery: 2nd Tuesday of the month 10.30am – 12.30pm

'Suhaani Yaadein' (Beautiful Memories) Address: Blakenhall Community Centre, Bromley St, Wolverhampton, WV2 3AS Service Delivery: 1st Wednesday of the month 10.00am - 12.30pm

Gathering Space Café Address: Wolverhampton Art Gallery, Lichfield St, Wolverhampton, WV1 1DU Service Delivery: 3rd Thursday of the month 10.30 am - 12.30pm Gathering Space Meeting Room Memory Lane Café Address: 218-220 Waterloo Terrace, Newhampton Road East, WV1 4BA Service Delivery: 3rd Friday of the month 12pm - 2pm

Bert Williams Café Address: Bert Williams Leisure Centre, Nettllefolds Way, Bilston, WV14 0EF Service Delivery: 4th Thursday of the month 2pm - 4pm

Mental Health Resources in Wolverhampton for people aged 18 +

Section 2: Community Support Services, Self-referral and professional referrals

African Caribbean Community Initiative (ACCI) Service Description: Social inclusion, confidence building, increased empowerment and community participation. Support with personal hygiene/daily living home, hospital and prison visits, liaising with families and carers support (men and women from all ethnicities welcome)

Address: 217 Waterloo Terrace, Newhampton Road East, Wolverhampton WV1 4BA

Contact Tel: 01902 571230 Email: [email protected]

Service Delivery: Mon Tue Wed Thu Fri 9am-7.30pm 9am-7.30pm 9am-7.30pm 9am-7.30pm 9am-7.30pm Access: Self - referral, Community Mental Health Teams, Psychological Wellbeing Practitioner, Mental Health Liaison Practitioner, Day Opportunity Resource, Families/Carers, Housing Service.

Aquarius Service Description: Provides services for those who are affected by alcohol, drugs and gambling. They offer information, advice, support for family and friends, one to one and group work, medical help and prescriptions.

Address: 1 Connaught Road, Chapel Ash, Wolverhampton, WV1 4SJ

Contact Tel: 0300 1233360 Young People / 0300 2002400 Adult / 01902 420041 Email: [email protected]

Service Delivery: Mon Tues Wed Thu Fri 9am-5pm 9am-5pm 9am-8pm 9am-5pm 9am-4.30pm * All call lines are 24/7 Access: Self – referral, single point of contact, Healthy Minds and other agencies.

Changing Lives Women’s Centre Service Description: Working with women throughout Wolverhampton offering confidence courses, training courses and social drop in for women. They also offer youth clubs for girls.

Address: Changing Lives Women’s Centre, 15 New Road, Willenhall, WV13 2BG Contact Tel: 01902 341822 Email: [email protected]

Service Delivery: Mon Tues Wed Thu Fri 9.am-5pm 9.am-5pm 9.am-5pm 9.am-5pm 9.am-5pm Access: Referral Probation only.

Gender Matters Service Description: Support on gender identity, counselling (by appointment), practical support and weekly drop- ins. Also provides support for significant others, family, and allies of those who are transgender, gender variant, cross dresser, transvestite or any other non-standard gender identity and for trans guys a group called Oscars men’s group.

Contact Tel: 01902 744424 Email: [email protected] Website: www.gender-matters.org.uk

Service Delivery: Support Line Mon-Fri 10am-4pm Access: Self - referral.

Positive Participation Ltd Service Description: Community Asian Mental Health Services. Mental Health Assessments, Individual, group and family therapies. Separate Asian men’s & women timetabled activities. 125 specialist Asian mental health packages available for individuals who are at risk of mental ill health or currently have a diagnosed mental health condition. CPA and non CPA.

Address: 18 Blakenhall Community Healthy Living Centre, Wolverhampton, WV2 3AS

Contact Tel: 01902 555460 / 07967 743803 Email: [email protected]

Service Delivery: Mon Tue Wed Thu Fri

9.30am-5pm 9.30am-5pm 9.30am-5pm 9.30am-5pm 9.30am-5pm

Access: Consultant Psychiatrist, Community Mental Health Teams, Healthy Minds, Self- referral, General Practitioner.

Wolverhampton Early Intervention Service (14-35yrs) Service Description: Multi–disciplinary team who support young people between ages 14 – 35 who have experienced first episode psychosis, we are a community based mental health team meeting clients in their homes or out in the local area. We work with our clients intensively for 3 years focusing on recovery. The Early Intervention Service (E.I.S) works with young people experiencing a first episode of psychosis. The aim is to work with you and your family and other partner agencies in a variety of ways to enable you to cope with the experiences that you are having or have had in the past.

Address: Early Intervention Service, 44 Pond Lane, Wolverhampton, WV2 1HG

Contact Tel: 01902 443993 Email: [email protected] Website: Early Intervention Service

Service Delivery: Mon-Fri 9am-5pm Access: Anyone can contact the team to make a referral. Individuals and carers can contact the team direct – in person, or by telephone. Professionals are requested to complete the referral form.

Black Country Befriending Mentoring Social Inclusion Service Service description: Advice on direct payment, individual budgets, pooled budgets and activities.

Contact Tel: 07877 806473 Access: Self - referral via phone.

RAMA Group (Asian Men only 18+) Service Description: Reducing social isolation and increasing self-esteem and confidence. Increasing access to education, training, volunteering and employment opportunities.

Address: BME Housing Consortium, Office 2, First Floor, Imperial House ,Blakenhall Business Park, Moorfield Road, Blakenhall, Wolverhampton, WV2 4QT

Contact Tel: 01902 710610 Website: http://www.rama-wolves.co.uk Service Delivery: Mon 11am-1pm Access: Penn Hospital, statutory and voluntary mental health service providers. Self - referral (subject to eligibility criteria).

Hand in Hand Service Description: Social support, benefit advice.

Address: Bilston Community Centre, Prouds Lane, Bilston, Wolverhampton, WV14 6PW

Contact Tel: 01902 328978

Service delivery:

Tue and Thu

10.30am-3.30pm Access: Self - referral

Recovery Near You Service Description: Offering a free confidential service to anyone with or affected by someone else’s alcohol, drugs or gambling problems.

Address: Wolverhampton Substance Misuse Service, 5-9 Pitt Street, Wolverhampton, WV3 0NF Contact Tel: 0300 200 2400 (adults) – lines open 24hrs Contact Tel: 0300 123 3360 (young people) – lines open 24hrs E-mail: [email protected]

Service Delivery: Mon Tue Wed Thu Fri 9am-5pm 9am-5pm 9am-5pm 9am-7pm 9am-5pm Access: Self-referrals or by relatives/friends and also from GPs, police, probation and any professionals.

Services User Involvement Team (SUIT) Service Description: SUIT is a peer led & run service offers hope and empowerment to those that have been affected by addiction (and associated harms). SUIT offers a drop in, and appointments to those wishing to progress with their lives. SUIT offer support in the following areas:  Addiction and Recovery  Homelessness  Mental Health  Unemployment  Poverty and Indebtedness  Rights and Entitlements  Welfare and Housing  Health and Well-Being  Criminal Justice  IT and Telephone Access  Advocacy  Tackling Stigma and Discrimination  Campaigning and Lobbying

Address: SUIT, c/o WVSC Office, 16 Temple Street, Wolverhampton, WV2 4AN

Contact Tel: 01902 328983 E-mail: [email protected] Website: SUIT Team

Service Delivery: Mon-Fri 9am-5pm Access: Self - referral and any other agencies.

Voiceability IMHA (Independent Mental Health Advocacy) and Independent Mental Capacity Advocacy (IMCA) Service Description: We support people who face disadvantage or discrimination, including people who have mental health needs, learning disabilities, dementia, autistic spectrum disorders or physical disabilities. Independent Mental Health Advocacy (IMHA) for those detained under some sections of the Mental Health Act, on CTOs/guardianship or conditional discharge as well as Independent Mental Capacity Advocacy. (IMCA)

Contact Tel: 01902 255015 Email: [email protected] Website: www.voiceability.org Twitter: voiceability_va Service Delivery: Mon-Fri 9am-5pm Access: Self - referral, Nearest Relative, Citizens Advice Bureau, Advocacy, Creative Support, Mind, Healthy Lifestyles, Wolves Community Trust, Walking for Health any professionals.

YMCA Wolverhampton (16-25yrs) Service Description: Young single homeless people aged 16-25 who require support to enable them to live independently and are willing to engage in training and support on and off site. Supported housing provides homeless young people with their own independent living space, where they receive support from our friendly team of key workers along with Life skills training to enable people to develop the skills they need to live independently. Floating support provides support to young people in their own home to enable them to maintain independent living. Address: 29/31 Temple Street, Wolverhampton, WV2 4AN.

Contact Tel: 01902 371550 Email: [email protected] Web: http://www.ymca-wolverhampton.co.uk

Service Delivery: Mon-Fri 9am-5pm Access: Self - referral and referrals from any agency. Local authority, Base 25 and Wolverhampton/Walsall Probation Service.

Community Support Service (Wolverhampton City Council) Service Description: Confidential Advice and Information Service that aims to enable residents that are over the age of 18 to prevent isolation and promote independence and well-being.

The Community Support Workers based within this team offer a range of Information and advice individually tailored for your needs and put you in touch with appropriate organisations and sources of support.

Address: Community Support Service, Central Library, Snow Hill, Wolverhampton, WV1 3AX

Service Delivery: Mon-Fri 9am-4.30pm Access: Referral required contact the Community Support Team to discuss potential referrals

Starfish – The Social Hub Service Delivery: The Social Hub is a face-to-face social support network, set up and run by the charity: Starfish Services Limited, part of the Starfish Partnership.

This is a project with a difference, addressing mental health by focusing on social health instead. We offer a programme of activities where socialising is the focus because this builds confidence and self-esteem, loneliness, isolation, anxiety, and low in mood.

Address: Starfish, The Social Hub, Newhampton Arts Centre, Dunkley St, Wolverhampton, WV1 4AN

Contact Tel: 07949 290036 Email: [email protected] Website: www.thesocialhub.org.uk Twitter: @Wolves_hub Facebook: /StarfishHealthandWellbeing

P3 Wolverhampton Housing and Homeless service The Pathway Service in Wolverhampton (18-65yrs) Service Description: Low level prevention support service including ‘floating support’ for people aged 18-65 with mental health, learning disabilities and long term conditions who are in need of support. An inclusive and holistic floating support service which prevents service users from (re)entering statutory services and helps them establish and maintain fulfilling and independent lives.

Flexible service delivery across a number of venues and in service users homes to reflect the needs of service users and based on a duration of 3 months. Available to vulnerable adults including those with mental health, learning disabilities and long term conditions who are in need of support.

Pathway accommodation services give people the maximum independence possible and puts them in control of their support, focusing on moving away from homelessness to a stable, longer-term home.

P3 Floating Support

Contact Tel: 7am - 7pm 0118 3042077 / Freephone 0800 1076753 Email: [email protected]

P3 Drop in Wolverhampton Navigator Service Description: Our community drop-in centre, or 'Navigator', is open anyone who needs advice or guidance, be that about their tenancy or housing situation, homelessness relationship issues, or if they simply need support to access other services.

Address: Drop in Wolverhampton Navigator, 43 School Street, Wolverhampton, WV1 4LR Tel: 0118 3042077 or Freephone 0800 107 6753

Service Delivery: Mon Tue Wed Thu Fri Sat 9am-5pm 9am-5pm 9am-5pm 9am-11pm 9am-11pm 9am-11pm Access: Professional / self-referral

Head 4 Health (Men 18+) Service Description: Regular six-week programmes designed to improve the mental and physical health of local Variety of physical activity sessions including football, cricket, walking and badminton as well as workshops focusing on good mental health, alcohol awareness and coping with stress. There is also a weekly drop-in session for men at the end of the six weeks, participants will be invited to keep in touch by continuing to attend physical activity and drop in sessions.

Address: Head 4 Health, Molineux, Waterloo Road, Wolverhampton, WV1 4QR the remainder at other locations around Wolverhampton City Centre.

Contact Tel: 01902 828366 / Mobile: 07532 411166 / 07415 629554 Email: [email protected] / [email protected] Website: www.wolves.co.uk/foundation/programmes-projects/health/head-4-health/ #ItsOkayNotToBeOkay #ItsOkayToTalk

The Women & Families Resource Centre Service Description: Support, provides services, develops programs, empowers and advocates for women and children. Services are free to any woman or child, regardless of race, culture or religion who are facing similar barriers or problems. Help women discover their inner strength and confidence through information, assistance and support by:

 Assisting women in finding and accessing available community services. Provide orientation services to newcomers in the UK.  Providing free and impartial confidential advice services for women and families.  Offering short term individual, relationship or couple counselling sessions. Providing emotional support and counselling to families that are dealing with crisis especially domestic violence and harmful traditional practices.

Address: The Women & Families Resource Centre, Park Village Education Centre, Cannock Rd, (park lane junction), Wolverhampton, WV10 0RA

Contact Tel: 01902 219590 Email: [email protected] Website: The Women & Families Resource Centre

Service Delivery: Call or visit the website for further details of groups and support. Mon-Tue-Thu-Fri 10am-4.30pm Closed on Wednesdays Access: Self-referral, for counselling and befriending services a referral required, call to inquire about waiting lists.

Victim Support Service Description: Give emotional and practical help to people who have been affected by crime in the West Midlands. Contact them for support regardless of whether you’ve contacted the police, and no matter how long ago the crime took place. They help you for as long as it takes to overcome the impact of crime.

Address: St Johns House, St Johns Square, Wolverhampton, WV2 4BH

Contact Tel: 0300 3031977 local victim care team in the West Midlands

Service Delivery: Lines open Mon-Fri Sat 9am-5pm 9am-5pm Access: Self-referral / other agencies / police

For support outside of these hours, call their Support line for free on 0808 1689111 or request support via their website.

If you are deaf or hard of hearing, you can contact Victim Support using Next Generation Text 18001 08 08 16 89 111. Support line also has an interpretation service for people who do not speak English as a first language.

Mental Health Resources in Wolverhampton for people aged 18+

Section 3: Services that can be accessed through the

Referral and Assessment Service (RAS)

Referral Process from GP’s to Adult Mental Health Services (18+yrs)

Acute Inpatient Black Country Partnership Foundation Trust Service Description: Support people aged 18+ who are experiencing both common and severe mental health difficulties. Provide services within hospital and community facilities, as well as within people’s own homes, across Sandwell and Wolverhampton. Provide services for people aged 18 to 65 in impatient settings, such as hospitals and rehabilitation centres. Also a number of different community- based teams that support people in their own homes.

Improve health and well-being for people of all ages across the Black Country. In Sandwell and Wolverhampton, support people of all ages who have mental health needs. Provide a range of specialist health services for people with learning disabilities in Dudley, Walsall, Sandwell and Wolverhampton.

Address: (BCPFT) Penn Hospital, Penn Rd Penn, Wolverhampton, WV4 5HN

Contact Tel: 01902 444141

Service Delivery: 24hrs Access: GPs can refer to Inpatient areas through the Referral and Assessment Service (RAS). GPs can phone, fax or send a letter to the RAS.

Steps to Health Complex Care Service Black Country Partnership Foundation Trust Service Description: Secondary care services. Provides community support to people in Wolverhampton with severe and enduring mental health problems such as schizophrenia and bipolar disorders. The Complex Care Service is a multidisciplinary team that consists of nurses, occupational therapists, psychologists, psychiatrists, junior medical staff, support time recovery workers. Within the team there are also specialist personality disorder roles and lead nursing roles in Black Minority Ethnic (BME) issues, dual diagnosis (substance misuse) and physical health. Address: Wolverhampton North Complex Care Team Steps to Health, Showell Circus, Wolverhampton, WV10 9TH

Contact Tel: 01902 443640 / 01902 443667

Wolverhampton South Complex Care Team Service Delivery: Supporting service users with recurring and on-going psychotic disorders for assertive engagement and substance misusers.

Flexibility for out of hours work Outside of normal working hours, they should contact the Crisis Resolution and Home Treatment Team in Wolverhampton, on 01902 444 141, or speak to their GP.

Address: Penn Hospital, Penn Road, Wolverhampton, WV4 5HN

Contact Tel: 01902 443977 / 01902 443964

Service Delivery: Mon-Fri 9am-5pm Access: Referral and Assessment Service (RAS), other referrals can be made from within the service by the Well-being service, in-patient wards, older adult team, Primary Liaison Team, Early Intervention and Crisis Resolution and Home Treatment Team.

Wolverhampton Crisis and Home Team Service Description: For people going through severe mental health crises.

Address: Penn Hospital, Penn Road, Penn, Wolverhampton, WV4 5HN

Contact Tel: 01902 444141

Service Delivery: 24hrs Access: Only accept referrals from health professionals. If someone needs the service between 9am and 5pm they should get in touch with their GP or someone from their mental health team. Out of hours, 5pm to 9am, they should contact their out of hours GP service

Referral and Assessment Service Service Description: The Referral and Assessment Service provides a clear first point of contact, ensures that individuals are assessed and if appropriate are directed to the service best suited to their needs.

Address: Penn Hospital, Penn Rd Penn, Wolverhampton, WV4 5HN

Contact Tel: 01902 444141

Service Delivery: 7 days per week 24hrs

Emergency by phone, via A/E and an assessment will be carried out within 6 hours,

Urgent: By phone and an assessment will be carried out within 48 hours,

Routine: By letter or referral form or via [email protected] and an assessment will be made within 28 days.

Access: General Practitioners, Accident and Emergency Department, West Midland Police (Medical Professional), Intake Team (from City of Wolverhampton Council) and from within the Black Country Partnership Foundation Trust.

Wolverhampton Healthy Minds (Black Country Partnership Foundation Trust) Service Description: Wolverhampton Healthy Minds is a psychological therapies service for people who are experiencing common mental health problems such as depression, anxiety and stress.

Address: 44 Pond Lane, Wolverhampton, WV2 1HG

Contact Tel: 0800 9230222 / 01902 441856 Email: [email protected]

Service Delivery: Mon-Fri 9am-4.30pm Access: G.Ps who will give a letter or referral “ticket” with details of how to contact the service. Crisis experienced by existing clients would be directed to the Crisis Home Treatment or the Primary Care System.

The Social Prescribing service (Men and women 18+) Service Description: Provides 18+ with a non-medical approach to supporting adults in Wolverhampton to improve their health and wellbeing. Linking people with activities and support in their local communities which might help them to feel better and more connected. You can be referred into the service by your GP or another professional who knows you. Link Workers cover Wolverhampton spending time finding out what’s important and then linking with organisations and activities that might be helpful. These could include:

 Social activities and groups  Learning a new skill or finding a new hobby  Help to cope with long-term conditions by getting involved with community activities  Finding advice with practical problems such as housing, benefits or finances  Exploring volunteering or employment options  Linking with support services such as befriending  Trying out activities that make you feel healthier such as walking or swimming

Address: Social Prescribing, 16 Temple Street, Wolverhampton, WV2 4AN

Contact Tel: 01902 328987 E-mail: [email protected] Website: Wolverhampton Voluntary Sector Council

Service Delivery: Mon-Fri 9am-5pm Access: GP or other Health/Social Care professional.

Moreland Trust Health and Social Care (Men and women 50+) Service Description: Moreland Trust Health and Social Care aims to provide a range of care and support services to older people aged 50+ that will improve their quality of life, through the promotion of independence; the provision of choice, whilst protecting their individual rights and maintaining their dignity. Outreach, befriending and volunteering.

Address: 218 Waterloo Terrace, Newhampton Road East, Wolverhampton, WV14BA

Contact Tel: 01902 421155 E-mail: [email protected] Website: https://www.morelandtrust.org/

Service Delivery: Call for information

Access: Self –referral

Wolverhampton Criminal Justice Mental Health Team Service Description: Work with people with mental health and who are involved with criminal justice system.

Address: Low Hill Community Health Centre, Showell Circus, Wolverhampton, WV10 9TH

Contact Tel: 01902 443640

Service Delivery: Mon-Fri 9am – 5pm Access: GPs through the referral and Assessment service, most referrals come from professionals such as probation staff and from within the service.

Mental Health Resources in Wolverhampton

Section 4: Services for Carers

Carer Support Team Service Description: The Carer Support Team offers carer assessments, a carer emergency card scheme, a carer aware online training course, benefits advice, support groups and forums, emotional support, information and advice as well as signposting to relevant support services.

Address: Blossom’s Fold, Off North Street, Wolverhampton, WV1 4HJ

Contact Tel: 01902 553409 Website: www.wolverhampton.gov.uk/carers Email: [email protected]

Service Delivery: Closed between 12:30pm – 1.30pm Mon Tue Wed Thu Fri 9am – 4.30pm 9am – 4.30pm 9am – 4.30pm 9am – 4.30pm 9am – 4.00pm Access: Open referral system.

Omega Care for Life Service Description: Outreach and information, events, chatterbox service, carer forum, and a range of support groups across the City including:

 Carer support groups  Mental health-specific carer support  Autism-specific carer support  Wolverhampton Carer Forums  Chatterbox telephone befriending service  Wolverhampton City Council Carer Support Team Bulletins

Address: Freepost RSGB-CYBY-HSCX, Omega Care for Life, London House, Town Halls, Shrewsbury, SY1 1TX

Contact Tel: 01743 245088 Email: [email protected] Website www.omega.uk.net / www.omega.uk.net/wolverhampton Twitter www.twitter.com/OmegaChatterbox www.twitter.com/OmegaCare

Service Delivery: Please contact the above numbers/website for details of times, venues and activities in Wolverhampton.

Access: Open referral system.

Spurgeons - Young Carers (8-18yrs) Service Description: Supporting children and their families. From an early age some children and young people provide regular or ongoing care and support to another family member as a result of them having a physical or mental illness, a disability, or are struggling with substance misuse. Young carers often take on practical and/or emotional caring responsibilities that would normally be expected of an adult.

Spurgeons support these children and young people to overcome the challenges they face, in partnership with other agencies to support young carers individually and within their families in a range of ways:

. Time out through groups, trips and activities . Information, advice and practical help for the family . Educational, training and homework support . One-to-one tailored support . Transition support . Mentoring support

Address: Spurgeons, The Workspace, All Saints Road, Wolverhampton, WV2 1EL

Contact Tel: 01902 877550 Email: [email protected] Website: Spurgeons Young Carers

Service Delivery: Mon-Fri 9am-4pm Call for information on groups Access: Self-referral / professional / organisation

Wolverhampton Carers Club (any age) Service Description: Emotional support to any individual or family who are in need of help. They have a range of members from all age groups and backgrounds. They host regular monthly coffee mornings as well as social activities e.g. trips and group meals. They also arrange guest speakers to attend and provide helpful information and advice to support all carers with their roles.

Contact Tel: 01902 426987 Carers Support Team: 01902 553409 Email: [email protected]

Service Delivery: Coffee Mornings 1st Wednesday of each month 10am - 12pm Access: £2.00 Annual Membership Fee £1.00 Charge for refreshments. For more information about the group get in touch.

Mental Health Resources in Wolverhampton for people aged 18+

Section 5: Specialist Housing Services

*The following are housing organisations that provide a variety of support in housing related issues.

Direct Access Pathway Service (Males Only) Service Description: Direct Access Homeless Accommodation Males only

Contact Tel: 01183 042077

Service Delivery: 24hrs Access: Contact the service for further details.

Good Shepherd Ministry (Men and women) Service Description: Assist men and women to gain freedom from homelessness, poverty and rejection. Practical help for all aspects of homelessness.

Address: The Methodist Centre, 24 School Street, Wolverhampton, WV1 4LF

Contact Tel: 01902 399955 Email: [email protected]

Service Delivery: Mon Tue Wed Thu Fri 11am-3.30pm 2pm –3.30pm 2pm–3.30pm 2pm–3.30pm 2pm –3.30pm

Heantun Housing Service Description: Provides support, advice and guidance around housing; finances; mental and physical health; social inclusion and work and training.

Address: 3 Wellington Road, Bilston, Wolverhampton, WV14 6AA

Contact Tel: 01902 571100 Email: [email protected] Website: Heantun Housing Association

Specialist Asian Women’s Services. (Navjeevan Project) Services Description: Supported accommodation, floating support and group based (Himmat group) aiming to support Asian women to live independently and improve mental health and well-being.

Contact Tel: 01902 312234 Service Delivery: Mon-Fri 9am-5pm Access: Professional referral

Lotus Sanctuary (CIC) Women Service Description: Intention of housing and empowering vulnerable women suffering a range of complex issues; from rough sleepers to domestic violence victims, sexually exploited women and those seeking to get free from drug and alcohol addictions.

They equip their residents with the skills that are vital to leading successful, independent lives. Their houses are small with no more than four residents per property in order to avoid a “hostel” like environment, to ensure individualised support and to aid in the resident’s path to independent living.

Each resident is assigned a dedicated support worker who is tasked with tailoring an empowerment plan, assisting them on their journey with them at and beyond. Their support is based around a holistic approach which is person-centred; offering the residents emotional and practical support to aid the healing process and to solve on-going issues. They walk hand in hand with residents in developing the skills and confidence needed to lead purposeful, contributing and joyous lives.

Address: (Office) Lotus Sanctuary, 28 Cleveland Street, Wolverhampton, WV1 3HT

Contact Tel: Gurpal Judge 01902 246011 Email: [email protected] Lotus Sanctuary Facebook Page

Access: Contact the service for further details.

Blakeley Green House, Service Description: Supported Housing for people with mental health needs.

Address: Green Lane, Tettenhall, Wolverhampton, WV6 9HU

Contact Tel: 01902 745353 Service Delivery: 24hrs Access: Single referral forum

Omari Project (ACCI Specialist services but not exclusively for African Caribbean’s) Service Description: The Omari Project provides a whole range of housing and related services for individuals that are or have been suffering from ill mental health. These include units for males, females and flats for couples and individuals.

Addresses: 74 - 75 Waterloo Rd, Newhampton, Road, East. Wolverhampton WV14BA

216a Newhampton Road East, WV1 4PQ

Abita House 50 – 51 Sweetman Street, WV6 0AX

Contact Tel: 01902 714051 / 01902 425627

Service Delivery: 24hrs Access: Single referral forum, housing associations.

Midland Heart Service Description: Supporting individuals who may need assistance in discovering their own abilities to live independently whilst making sure their care and support needs are met. Floating support is also provided. Address: 132 Compton Road, Wolverhampton WV3 9QP

Contact Tel: 0345 6020540. They have housing related support at various locations within the City.

Service Delivery: Mon-Fri 8am-7pm Access: Self-referral

The My Place Scheme Service Description: Assist in developing or maintaining the ability to live independently in accommodation.

Address: Bromford support, Marlow Court, 49 Neachells Lane, Wednesfield, Wolverhampton, WV 11 3PS

Contact Tel: Housing Enabler 07976 579193

Service Delivery: Mon-Fri 9am – 5pm Access: Referral professional

The Haven Wolverhampton (Women and children) Service Description: Charitable organisation which provides both practical and emotional support services to women and children who are affected by domestic abuse and homelessness. Provide a holistic service through a range of both practical and emotional support services to help you move forward and begin a life free from abuse. Our services include:

Contact Tel: 08000 194400

Service Delivery: Helpline 24hrs 24 hr emergency temporary accommodation

Mental Health Resources in Wolverhampton for people aged 18+

Section 6 - Contacts and Useful Websites

Citizens Advice Bureau Service Description: For general information and advice on most legal issues.

Address: 26 Snow Hill, Wolverhampton, WV2 4AD

Contact Tel: 03444 111444 (Advice Line Mon-Fri 9-5) Email: district@:wcabx.org

Service Delivery: Mon Tue Wed Thu Thu Fri 9.30am-2pm 9.30am-2pm 9.30am-2pm 9.30am-2pm 6.30pm-8pm 9.30am-1pm Access: Citizens Advice Bureau, Advocacy, Creative Support, Mind, Healthy Lifestyles, Wolves Community Trust and Walking for Health.

Citizens Advice Bureau (Bilston) Service Description: For general information and advice on most legal issues.

Address: William Leigh House, 15 Walsall Street, Bilston, WV14 O80

Contact Tel: 03444 111444 (Advice Line Mon-Fri 9-5) Email: district@:wcabx.org

Service Delivery: Mon Tue Wed Fri 9.30am-2pm 9.30am-2pm 9.30am-2pm 9.30am-2pm Access: Citizens Advice Bureau, Advocacy, Creative Support, Mind, Healthy Lifestyles, Wolves Community Trust, Walking for Health.

Citizens Advice Bureau (Low Hill) Service Description: For general information and advice on most legal issues

Address: Showell Circus, Low Hill, Wolverhampton, WV10 9JL

Contact Tel: 03444 111444 (Advice Line Mon-Fri 9-5) Email: district@:wcabx.org

Service Delivery: Mon Tue Wed Fri 10am – 12.30pm 10am – 12.30pm 10am – 12.30pm 10am – 12.30pm Access: Citizens Advice Bureau, Advocacy, Creative Support, Mind, Healthy Lifestyles, Wolves Community Trust, Walking for Health.

Health Watch Wolverhampton Address: Regents House, First Floor, Bath Avenue, Wolverhampton, WV1 4EG

Service Description: A new independent service that is set up to ensure people have their say about health and social care services in Wolverhampton. Healthwatch provides information to assist individuals to make choices about services that are being used.

Contact Tel: 0800 4701944 Email: [email protected] Twitter: @HWWolverhampton Facebook: Healthwatch Wolverhampton Website: www.healthwatchwolverhampton.co.uk

Service Delivery: Mon-Fri 9am-5pm

Jobcentre Plus Wolverhampton Service Description: Employment support and information.

Address: Molineux House, Temple St, Wolverhampton, WV2 4AU

Contact Tel: 0800 1690190

Service Delivery: Mon-Fri 9am-5pm

No Panic (National organisation) Service Description: Charity to promote awareness about panic attacks, obsessive compulsive disorders, phobias and anxiety.

Contact Tel: 01952 680460 Website: www.speakserve.com

Over Eaters Anonymous (National organisation) Service Description: UK Wide organisation Contact Tel: 07798 587802 Email: [email protected] Website: www.oa.org

Samaritans Service Description: Suicide Prevention Address: 54 Newhampton Road West, Wolverhampton, WV2 6RU Contact Tel: Free 116123 Service Delivery: 24hrs

Welfare Reform Service Description: Basic information on welfare reform in Wolverhampton.

Contact Tel: 01902 555939 / Advice line 0344 4111444 Service Delivery: Mon-Fri 10am-4pm

Mind Service Description: Provide advice and support to empower anyone experiencing a mental health problem and campaign to improve services, raise awareness and promote understanding.

Mind Legal Line Service Description: Provide legal information and general advice on mental health related law covering:  Mental health  Mental capacity  Community care  Human rights and discrimination/equality related to mental health issues.

Contact Tel: 0300 4666463 Website: [email protected]

Service Delivery: Mon-Fri 9am-6pm (Except Bank Holidays)

Mind Infoline Service Description: Provides information on a range of topics including:  Types of mental health problems

 Where to get help  Medication and alternative treatments  Advocacy.

Will look for details of help and support in your own area.

Contact Tel: 0300 1233393 Text: 86463 Website: [email protected] Service Delivery: Lines are open (Except bank holidays)

Mon-Fri 9am-7pm

Mind Blue Light Infoline Service Description: Blue Light Infoline is just for emergency service staff, volunteers and their families. Provides information on a range of topics including:

 Staying mentally healthy for work  Types of mental health problem  How and where to get help  Medication and alternative treatments  Advocacy  Post-traumatic stress disorder (PTSD)  Existing emergency service support  Mental health and the law.

Contact Tel: 0300 3035999 (local rates) Text: 84999 Website: [email protected]

Service Delivery: Mon-Fri 9am-6pm (Except bank holidays)

Beat (Eating Disorders) Service Description: UK’s eating disorder charity. Provides helplines, online support and a network of UK-wide self-help groups to help adults and young people in the UK beat their eating disorders. Give help and hope to anyone affected by an eating disorder; and believe that no one should have to face an eating disorder alone.

Contact Tel: Helpline 0808 801 0677 Contact Tel: Youth line 0808 801 0711 Contact Tel: Student line 0808 801 0811 Email: [email protected] Website: Beat (Eating Disorders)

Mental Health Resources in Wolverhampton for people aged 65 years and over

Section 1 - Community support services – Self-referral and professional referrals

Adult Social Care Access Point Service Description: Initial contact for all adult social care services. Information, support and sign posting.

Contact Tel: 01902 551199

Service delivery: Mon-Thu Fri 8.30am-5pm 8.30am – 4.30pm For emergencies call: 01902 552999

Age UK (50+) Service Description: Benefit Checks for over 50’s about pension credit, attendance allowance, disability living allowance, council tax and housing benefit, employment support etc.

Address: Hupton House, 93-94 Darlington Street, Wolverhampton, WV1 4EX

Contact Tel: 01902 572060 Website: www.ageukwolves.org.uk

Service Delivery: Mon-Fri 9.30am-3.30pm Access: Self - referral

Carer Support Team Service Description: The Carer Support team offers carer assessments, a carer emergency card scheme, a carer aware online training course, benefits advice, support groups and forums, emotional support, information and advice as well as signposting to relevant support services.

Address: Blossom’s Fold, Off North Street, Wolverhampton, WV1 4HJ Contact Tel: 01902 553409 Website: www.wolverhampton.gov.uk/carers Email: [email protected] Service Delivery: Mon Tue Wed Thu Fri 9am – 4.30pm 9am – 4.30pm 9am – 4.30pm 9am – 4.30pm 9am – 4pm Closed daily between 12.30pm and 1pm Access: Open referral system.

Dementia Cafes Service Description: Cafe’s offer special sessions where people who suffer from Dementia and their carers can meet others with the same condition, engage in activities and gain further information about general issues.

Contact Tel: 07714 139678 or 07714 139679 for details on all cafes

Café in the Park Address: Bantock House Museum & Park, Finchfield Road, Wolverhampton, WV3 9LQ

Service Delivery: 1st Tuesday of the month 10am - 12pm

Wednesfield Café Address: Wednesfield Community Centre, Well Lane Wednesfield, Wolverhampton, WV11 7XT Service Delivery: 2nd Tuesday of the month 10.30am – 12.30pm

'Suhaani Yaadein' (Beautiful Memories) Address: Blakenhall Community Centre, Bromley St, Wolverhampton, WV2 3AS Service Delivery: 1st Wednesday of the month 10.00am - 12.30pm

Gathering Space Café Address: Wolverhampton Art Gallery, Lichfield St, Wolverhampton, WV1 1DU

Service Delivery: 3rd Thursday of the month 10.30 am - 12.30pm Gathering Space Meeting Room

Memory Lane Café Address: 218-220 Waterloo Terrace, Newhampton Road East, WV1 4BA

Service Delivery: 3rd Friday of the month 12pm - 2pm

Bert Williams Café Address: Bert Williams Leisure Centre, Nettllefolds Way, Bilston, Wolverhampton, WV14 0EF Service Delivery: 4th Thursday of the month 2pm - 4pm

Omega Care for Life Service Description: Outreach and information, events, chatterbox service, carer forum, and a range of support groups across the City including:

Address: Freepost RSGB-CYBY-HSCX, Omega Care for Life, London House, Town Halls, Shrewsbury, SY1 1TX

Contact Tel: 01743 245088 Email: [email protected] Website www.omega.uk.net / www.omega.uk.net/wolverhampton Twitter www.twitter.com/OmegaChatterbox www.twitter.com/OmegaCare

Service Delivery: Please contact the above numbers/website for details of times, venues and activities in Wolverhampton.

Access: Open referral system.

Voiceability IMHA (Independent Mental Health Act Advocacy) and Independent Mental Capacity Advocacy) Service Description: Independent Mental Health Advocacy (IMHA) for those detained under some sections of the Mental Health Act, on CTOs/guardianship or conditional discharge as well as Independent Mental Capacity Advocacy. (IMCA)

Contact Tel: 01902 255015 Email: [email protected] Website: www.voiceability.org Twitter: twitter.com./voiceability_va

Service Delivery: Mon-Fri

9am-5pm

Access: Self - referral , nearest relative, Citizens Advice Bureau, Advocacy, Creative Support, Mind, Healthy Lifestyles, Wolves Community Trust, Walking for Health and any professionals.

Mental Health Resources in Wolverhampton for people aged 65 years and over

Section 2 - Referral from a General Practitioner (GP) and other agencies

Community Teams for Older Adults (3 Teams which cover The North, South West and South East of Wolverhampton) Service Description. Support is provided for individuals to carry on with their daily lives, Self–referral, care, home tasks, and leisure activities. There are also group sessions at various venues in the community, 1:1 talking therapy sessions, anxiety management and relaxation. The team consist of psychiatric nurses, Occupational Therapists, technical instructors, support workers, psychiatrists and psychologists

Address: Brooklands Health Centre, Brooklands Parade, Wolverhampton, WV1 2ND

Contact Tel: 01902 444049 / 01902 445794

Service Delivery: Mon-Fri 9am-5pm Access: Self - referral and other health professionals.

Memory Clinic Black Country Partnership Foundation Trust Service Description: Memory Assessment Service for older and younger people suspected to be suffering from dementia. Assessment and possible treatment for people who are suffering from certain type of dementia. Joint consultation work with Learning Disability and dementia based at Pond Lane Clinic.

Address: Brooklands Health Centre, Brooklands Parade, WV1 2 ND

Contact Tel: 01902 442391 Service Delivery: Mon-Fri 9am – 5pm

Consultant clinics Tuesdays and Thursdays. Access: General Practitioner (GP) only.

Contact the Elderly (75+) Service Description: Contact the Elderly is a national charity dedicated to tackling loneliness and social isolation among older people. Supported by a network of volunteers, the charity organises monthly Sunday afternoon tea parties for small groups of older people, aged 75 and over, who live alone. Offering a regular and vital friendship link every month.

Each older person is collected from their home by a volunteer driver and taken to a volunteer host’s home for the afternoon. The group is warmly welcomed by a different host each month, but the drivers remain the same which means that over the months and years, acquaintances turn into friends and loneliness is replaced by companionship. Their tea parties are a real lifeline of friendship for our older guests who have little or no contact with family or friends. They bring people of all ages together, develop fulfilling friendships and support networks, and give everyone involved something to look forward to each month.

Address: The charity Contact the Elderly has a small head office in London and a network of regional offices across the country. For further details visit their website.

Contact Tel: Freephone 0800 716543 / National Office London 020 7240 0630 Email: [email protected] Website: Contact the Elderly

Service Delivery:  One is situated in/around Willenhall  One is situated to the west of Wolverhampton  One is situated in central Wolverhampton Access: Referral by a GP surgery or WVSC Social Prescribing Team Call. Visit website for details.

Hospital (Inpatient) Black Country Partnership Foundation Trust (BCPFT) Service Description 16 bedded in-patient ward (Meadow) for both male and female clients with a variety of ill mental health.

Address: Penn Hospital, Penn Rd Penn, Wolverhampton, WV4 5HN

Contact Tel: 01902 444141

Service Delivery: 24 hrs Access: General Practitioner (GP), Outreach team, Community mental health team, other doctors within Penn Hospital, New Cross Hospital, Casualty, Social Workers

Zion City Tabernacle Service Description: Social support, lunch, information giving, socialisation and activities.

Address: 126 Compton Rd, Compton, Wolverhampton, WV3 9QB

Contact Tel: 01902 712232 Website: www.zioncitytabernacle.org.uk Email: [email protected] [email protected]

Access: Self - Referral and others, Call for more details

Penn Hospital (Home treatment Team) Black Country Partnership Foundation Trust (BCPFT) Service Description: Older people’s Home treatments team. For those who are experiencing mental health crisis and who can benefit from treatment at home.

Address: Penn Hospital, Penn Rd Penn, Wolverhampton, WV4 5HN

Contact Tel: 01902 444141

Service Delivery: Mon-Sun 8am-5pm Access: GP’s by letter or phone call to consultant old age psychiatrist, community mental health teams, old person’s liaison team, crisis team and in-patient services.

Safeguarding Adults Service Description: A West Midlands agency comprising of the police, fire service, ambulance, strategic health authority and the care service providers with the main objective of raising the profile of abuse and address abuse when it is identified.

Address: Priory Green Building, Whitburn Close, Pendeford, Wolverhampton, WV9 5NJ

Contact Tel: 01902 552999 / 01902 551199 Website: www.wolverhampton.gov.uk Access: All sections of the community

Mental Health Resources in Wolverhampton for people aged 65 years and over

Section 3 - Contacts and Useful Websites

www.nhs.uk/livewell/screening/paged/che www.rcpsych.ac.uk/expertadvice/translatio cksover65s ns.aspx www.age.uk.org.uk www.time-to-change.org.uk www.alzheimers.org.uk www.nsun.org.uk www.helpguide.org www.revolving-door.org.uk www.net.doctor.co.uk www.together-uk.org www.rcpsch.ac.uk www.centreformentalhealth.org.uk www.health.com www.healthline.com/health/bipolar www.gmhfonline.org www.mindfulemployer.net www.bbc.co.uk/science www.mentalhealth.org.uk www.welcome.ac.uk http://www.bigwhitewall.com www.womenshealth.org www.sane.org.uk www.mind.org.uk www.time-to-change.org.uk www.turn2me.org

Children and Young people Emergency Contacts

NHS SERVICE Ring 111 Service Description: Medical help but it’s NOT an emergency situation.

Service Delivery: 24 hrs a day 365 days per year Calls are free from landlines and mobile phones

The Phoenix Health and Walk in centre Service Description: A nurse led centre that offers on- the- spot treatment and advice for minor health problems, ailments and injuries. No appointment needed.

Address: Parkfield Rd, Wolverhampton, WV4 6ED.

Contact Tel: 01902 444677

Service Delivery: Mon-Fri 10am-7pm Saturdays, Sundays and Bank Holidays 10am -4pm

Emergency Duty Team Service Description: For urgent help in an emergency out of office hours

Contact Tel: 01902 552999 Text Phone: 01902 553929

Service Delivery: Mon-Fri 4.30pm-8.30am All day weekends and Bank Holidays.

Mental Health Duty Team Service Description: For Mental Health Act Assessment and people in crisis.

Contact Tel: 01902 551199 Service Delivery: Mon-Fri 9am – 5pm *24 hr. on call service Access: Self - referral -referrals, assessment for respite care/supported housing, or any social care needs.

Kooth Service Description: Free, safe and anonymous online support for young people. Friendly counsellors, self-help and community support.

Online support Website: Kooth.com Service Delivery: Mon-Fri Sat-Sun 12pm-10pm 6pm-10pm Access: Online

Childline Service Description: You can contact Childline about anything. Whatever your worry. They are there to support you and help you find ways to cope. There are lots of different ways to get in touch with us. And you can also get help from other young people through their site. Contact Tel: 0800 1111 Website: www.childline.org.uk

Urgent Treatment Centre Service Description: Team of health professionals includes Doctors, Advanced Nurse Practitioners, and Practice nurses compliment by an administrative team.

It offers on-the-spot treatment and advice for minor health problems, ailments and injuries. No appointment needed.

Address: 1st floor, above the Emergency Department at New Cross Hospital, Wolverhampton Rd, Heath Town, Wolverhampton, WV10 0QP

Contact Tel: 01902 307999 (Ask for UTC) Service Delivery: 24hrs Access: Walk in

Mental Health Resources in Wolverhampton for Children and Young people

Section 1- Referral, Self-referral / Support Groups

Engage Youth Empowerment Service (EYES) Service Description: Youth engagement, information giving, rights and responsibilities, police, probation, service work, literacy, numeracy and discrimination workshops.

Address: Maple House, Clarence Rd, Wolverhampton, WV1 4JH

Contact Tel: 07846 197284 Email: [email protected]

Service Delivery: Mon-Fri 9am-5pm Access: Self - referral / police, probation service, family

The Mix (under 25yrs) Service Description: UK based charity that provides free, confidential support for young people under 25 via online, social and mobile. Whether you’re 13, 25, or any age in between, we’re here to take on the embarrassing problems, weird questions, and please-don’t-make-me-say-it-out-loud thoughts you have. We give you the information and support you need to deal with it all. We’ll connect you to experts and your peers who’ll give you the support and tools you need to take on any challenge you’re facing – for everything from homelessness to finding a job, from money to mental health, from break-ups to drugs. Contact Tel: Freephone: 0808 808 4994 Text: MIX to 85258 24hr helpline Email: http://www.themix.org.uk/get-support/speak-to-our-team/email-us Website: The Mix

Strengthening Families Hubs Service Description: Provides support for families with children 0-18 years. With everything from parenting support, housing, benefits, training and employment and much more to help you get the most out of family life with your children. How to cope with difficult behaviour, routines, and managing budgets, registering for nursery and schools, or just someone to talk to. Groups and activities are at venues and schools across the outreach area.

Strengthening Families Hubs Locality 1 – East Park and Bilston North Address: Eastfield Strengthening Families Hub, Colliery Road, Wolverhampton, WV1 2QY Contact Tel: 01902 558331

Strengthening Families Hubs Locality 2 – Bilston East and Ettingshall Address: 25A Market Way, Bilston, Wolverhampton, WV14 0DR. Contact Tel: 01902 556416

Strengthening Families Hubs Locality 3 – Blakenhall, Springvale and All Saints Address: Graiseley Centre, Pool Street, Wolverhampton, WV2 4NE Contact Tel: 01902 556416

Strengthening Families Hubs Locality 4 – Penn, Merry Hill and Penn Fields Address: Bingley Strengthening Families Hub, Norfolk Road, Pennfields, Wolverhampton, WV3 0JE Contact Tel: 01902 551979

Strengthening Families Hubs Locality 5 – Tettenhall, Whitmore Reans and Dunstall Address: Whitmore Reans Strengthening Families Hub, Lansdowne Road, Whitmore Reans Wolverhampton, WV1 4AL Contact Tel: 01902 556585

Strengthening Families Hubs Locality 6 – Bushbury, Oxley and Pendeford Address: The Dove Strengthening Families Hub, Ryefield, Wolverhampton WV8 1XF Contact Tel: 01902 550887

Strengthening Families Hubs Locality 7 – Low Hill and The Scotlands Address: Strengthening Families Hub, 22 Fourth Avenue, Low Hill, Wolverhampton, WV10 9LZ Contact Tel: 01902 553285

Strengthening Families Hubs Locality 8 – Low Hill and The Scotlands Address: Strengthening Families Hub, Graiseley Lane, Wednesfield, Wolverhampton, WV11 1PE Contact Tel: 01902 553945

Service Delivery: Mon-Fri 9am-5pm Access: Self - referral and any other professionals

x2y LGBT Network Youth Group (11 to 17yrs) Service Description: Counselling, empowering individuals, preservation and protection of physical and mental health, provides training and promotes social inclusion.

Supports young people in Wolverhampton and surrounding areas who are lesbian, gay, bisexual, trans or questioning their sexuality or gender identity (LGBTQ+).

Address: Old Bank Chambers, 4 Salop Rd, Wolverhampton, WV3 0RX Contact Tel: 07847 421796 Email: [email protected]

Service Delivery: Every Sat Access: Both x2y groups meet every Saturday in a Wolverhampton City Centre location. Contact x2y for details.

Address: Early Intervention Service, 44 Pond Lane, Wolverhampton, WV2 1HG

Contact Tel: 01902 443993 Email: [email protected] Website: Early Intervention Service

Mental Health Resources in Wolverhampton for Children and Young people

Section 2 - Community support services, self - referral referrals and professional referrals

Base 25 (services for those mainly aged between 11-25, with some targeted work with under 11’s) Service Description: Anger management, counselling, drop-in, health projects, psychological wellbeing practitioners, LADS (activities for young men), LAD-Z-OWN, Newly arrived project, PAYP (Positive Activities for Young People) prevention of Self - referral -harm, volunteer 2 employment, training opportunities, Information and advice for those not in education and employment, Young Dads project., support for those who have or living with parents who have mental health issues.

Address: 25 Castle House, Wheelers Fold, Wolverhampton, WV1 1ST

Contact Tel: 01902 572040 Freephone 0800 002222 Text: 07800 002222 Email: [email protected] Website: [email protected]

Service Delivery: Mon-Fri 9am-5pm Access: Self - referral and any other i.e. schools and parents

Recovery Near You Service Description: Wolverhampton Substance Misuse Service is a free, new, confidential service for the people of the city. Help anyone who is concerned about their own drinking or drug use or someone else’s. Just one call will start your way to help.

Address: Head Office: 5 - 9, Pitt Street, Wolverhampton, WV3 0NF.

Contact Tel: 0300 2002400 (Lines are open 24hrs) Email: [email protected] Website: www.recoverynearyou.org.uk/wolverhampton360

Service Delivery: Mon-Fri 9am-6pm Access: Individuals can refer themselves or by their families/friends and also from GPs, police, probation and any professionals. No appointment needed. Services are available across the city.

Wolverhampton Wanderers Foundation Service Description: Wolverhampton Wanderers Foundation is the official charity of Wolves FC. The foundation delivers creative, innovative and diverse engagement initiatives using the power of Wolves to motivate, educate and inspire people in communities to improve life chances. The service is for children, young people and adults within our community to be healthy, active, confident and able to determine and achieve their own aspirations. To enhance people’s lives by using the unique strength of Wolverhampton Wanderers Football Club to engage, enable and empower people.

Address: Wolverhampton Wanderers Foundation, Molineux Stadium, Waterloo Road, Wolverhampton, WV1 4QR

Contact Tel: 01902 828366 Email: [email protected]

The Switch Project (11-16yrs) Service Description: The Switch Project nurtures young people’s emotional and social development through early intervention, mentoring and support. They offer support to those considered vulnerable to educational disengagement or are struggling to cope in school. Their aim is to provide a positive, supportive environment in which young people can gain new coping skills, build confidence in themselves and others, whilst ultimately returning back into mainstream education.

Address: The Switch Project, c/o Dovecotes Primary School, Pendeford, Wolverhampton, WV8 1TX

Contact Tel: 01902 552288 Email: [email protected] Website: The Switch Project

Service Delivery: 11-16year olds, but do occasionally work with younger children in primary school and young adults. Mon-Fri Term time only 9am-5pm Access: Referrals from any organisation that work with young people, but will require the agreement of the school or local authority currently responsible for the young person.

Mental Health Resources in Wolverhampton for Children and Young people’s

Section 3 - Social Care /Local Authority Services

Looked After Children and Care Leavers Service Service Description: General advice/guidance

Contact Tel: 01902 551155

Service Delivery: Mon-Fri 9am-5pm Access: Self - referral

Social Services Wolverhampton City Council Service Description: Provides a wide range of support and services to children in need and their families, and mental health needs.

Contact Tel: 01902 552999 Text Phone: 01902 553929

Service Delivery: Mon-Fri 9am-5pm Access: Self - referral and any other professionals

Wolverhampton Parent Partnership Services Service Description: Telephone helpline, listening ear, information giving, events, learning opportunities and exclusion support.

Address: Neachells Lane, Wednesfield, Wolverhampton, WV11 3PG

Contact Tel: 01902 556945 / 555860 / 550396 Service Delivery: Mon-Thu Fri 8.30am-5pm 8.30am-4.30pm Access: Schools and a variety of professionals.

Wolverhampton Housing Outreach Team Service Description: General support, assistance to council tenants.

Address: Special Needs Unit, Civic Centre, St Peters Square, Wolverhampton, WV1 1RG

Contact Tel: 01902 551023 Service Delivery: Mon-Fri 9am-4pm Access: Organisations and council staff

Youth Offending Service Service Description: Young people who are in contact with the police, courts, and victims of crime and with those who are risk of getting involved in crime.

Address: SGS House, John’s Lane, Tipton Road, Oldbury, B69 3HX

Contact Tel: 0121 5578804

Service Delivery: Mon-Fri 9am-5pm Access: Youth offending team

Address: Early Intervention Service, 44 Pond Lane, Wolverhampton, WV2 1HG

Contact Tel: 01902 443993 Email: [email protected] Website: Early Intervention Service

Mental Health Resources in Wolverhampton for Children and Young people

Section 4 - Services that need a referral from a General Practitioner (GP) and Professional

Wolverhampton CAMHS Child and Family Service Service Description: The Child and Family Service is a service with lots of different professionals who assess, diagnosis and provide treatment for any child or adolescent up to 18 years of age who are experiencing mental health difficulties.

If you have an urgent problem you will need to see your GP as soon as possible who will make an urgent referral to the team if appropriate. In cases of emergency’s we advise attendance at Accident and Emergency department at your local hospital.

Address: The Gem Centre, Neachells Lane, Wednesfield, Wolverhampton, WV11 3PG

Contact Tel: 01902 444021

Access: GPs, Social Workers, Health Visitors, School Professionals, Paediatricians/ Hospital Doctors, Paediatric Occupational Therapists, Specialist Nurses, School Nurses

Crisis and Home Treatment Team Service Description:

Offers specialist and intensive services to children whose needs cannot be met by lower tier Child and adolescent services.

Address: Penn Hospital, Penn Road, Penn WV4 5HN

Contact Tel: 01902 444141

Service Delivery: Mon-Fri 8am-8pm Access: All referrals should be made to the Wolverhampton Child and Adolescent, child and family services. If they meet the criteria for this team, this will be passed to the team to consider.

During Out of hours: The crisis and home treatment team covers the paediatric wards at New Cross hospital and offers CAMHS assessment. Address: Wolverhampton Rd, Heath Town, Wolverhampton, WV10 0QP

Contact Tel: 01902 307999

Multi Agency Safeguarding Hub (MASH) Address: Civic Centre, St Peter’s Square, Wolverhampton, WV1 1RR (01902) 555392

Contact Tel: Social Work Unit Managers 01902 555663 / 01902 555697 If you have child protection concerns contact 01902 555392

Wolverhampton Parent Partnership Services Service Description: Telephone helpline, listening ear, information giving, events, learning opportunities and exclusion support.

Address: Neachells Lane, Wednesfield, Wolverhampton, WV11 3PG

Contact Tel: 01902 556945

Service Delivery: Mon-Thu Fri 8.30am-5pm 8.30am-4.30pm Access: Schools and a variety of professionals

The Gem Centre Service Description: Services are provided by Royal Wolverhampton Hospital's Trust, Black Country Partnership NHS Foundation Trust and Wolverhampton City Council including those who may have special needs and /or disabilities.

Address: Neachells Lane, Wednesfield, Wolverhampton, WV11 3PG

Contact Tel: 01902 444021

Service Delivery: Mon-Fri 8.30-5pm Access: GPs, Social Workers, Health Visitors, Schools, Hospital Doctors, specialist nurses, school nurses.

The Key Team Service Description: Multi-agency service and provides intensive services that help young people and their families to move forward. The team aims to address their health and wellbeing, empower young people to improve and enhance their lives.

Address: Valley Park, Cromer Gardens Whitmore Reans, Wolverhampton, WV6 0UA

Contact Tel: 01902 551680 Service Delivery: Mon-Fri 8.30-5pm Access: GP’s to the Child and Family Service, professionals in secondary care, the external placement panel, social workers, health visitors, schools, hospital doctors, specialist nurses, and school nurses.

Youth Offending Service (10 to 18) Service Description: Work with children who are involved in the criminal justice system, from early stages of intervention in pre-court disposals to intensive orders (up to 25 hours per week) and custodial sentences. In addition, they write reports that are used by the courts to help them sentence young people and we work with the victims of crime using Restorative Justice approaches to where ever possible to facilitate the process of mediation and to repair the harm caused. In supervising young people who have offended they have to balance the wellbeing of young people with managing risk to the community. Central to their approach and intervention is the understanding of what young people have experienced in their lives, in particular the impact of trauma on their development, as a response to intense or chronic stress factors. Their work focuses on trauma-informed practice, which balances the need to create boundaries for their behaviour; promote desistence from future offending whilst protecting people from harm. Address: Beckminster House, Birches Barn Road, Wolverhampton, WV3 7BJ

Contact Tel: 01902 553722

Service Delivery: Mon - Fri 9am – 5pm Access: Self-referral / professional

Wolverhampton Beam Service Description: Beam is an Improving Access to Psychological Therapies (IAPT)r service in Wolverhampton. Their aim is to provide children and young people up to the age of 18 (up to the age of 25 for care leavers or anyone with a disability), parents/carers & professionals with advice, signposting and support with any concerns relating to mental and emotional wellbeing.

Address: The Workspace, All Saints Road, Wolverhampton, WV2 1EL

Contact Tel: 01902 877530 Email: [email protected] Website: Wolverhampton Beam

Service Delivery: Call for details Access: Referral from professional

Mental Health Resources in Wolverhampton for Children and Young people

Section 5 - Useful Websites and Contacts

www.youngminds.org.uk www.barnardos.org.uk www.actionforchildren.org.uk www.camh.org.uk www.chimat.org.uk www.place2be.org.uk www.nspcc.org.uk www.turning-point.co.uk www.carers.org/help-derectory/mental-health-conditions www.skybadger.co.uk www.thecalmzone.net www.evidence.nhs.uk www.minds.org.uk www.turn2me.org www.getconnected.org.uk www.yuth2youth.org.uk www.healthtalkonline.org www.rcpsych.ac.uk/expertadvice/translations.aspx www.time-to-change.org.uk www.evidence.nhs.uk www.docready.org www.childline.org.uk https://www.themix.org.uk/