Directory of Mental Health Services in Wolverhampton
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Directory of Mental Health Services In Wolverhampton 2019 - 2024 Contents Title Page Introduction 1 Emergency Contacts 2 Services for 18 years and over Section 1: Self-referral, referral, and support groups 4 Section 2: Community support services, self-referral and professional 14 referrals Section 3: Services that can be accessed through the Referral and 22 Assessment Service (RAS) Section 4: Services for carers 27 Section 5: Specialist housing services 29 Section 6: Contacts and useful websites 33 Services for 65 years and over Section 1: Community support services – self-referral and 37 professional referrals Section 2: Referral from a General Practitioner (GP) and other 40 agencies Section 3: Contact and useful websites 44 Services for Children and Young People Emergency Contacts 45 Section 1: Referral, self-referral / support groups 47 Section 2: Community support services, self - referral referrals and 50 professional referrals Section 3: Social Care /Local Authority Services 52 Section 4: Services that need a referral from a General Practitioner 54 (GP) and Professional Section 5: Useful websites and contacts 58 0 Introduction Good mental health plays a vital impact upon our quality of life and has an effect upon our ability to attain and maintain good physical health and develop positive relationships with family and friends. Positive mental health also plays a part in our ability to achieve success educationally and achieve other life goals and ambitions including those related to work, hobbies, our home life and sporting and leisure activities. As many as 1 in 4 adults and 1 in 10 children experience mental ill health during their life time. Positive mental health is therefore everyone’s business, and in Wolverhampton we want to be able to support anyone in need of help and advice regarding mental health matters to access the right support at the right time. This Directory has been collated and designed by the Wolverhampton Voluntary Sector Council in collaboration with the Joint Commissioning Unit. The Directory consists of two parts. Part 1 provides information about services for adults from the ages of 18 and Part 2 focuses on services for children and young adults. Our objective is to provide information regarding services available in the City for service users and GPs, carers, key workers and care co-ordinators so that people requiring help and support can access and make best use of the services provided. Please note that most services listed are free at the point of entry but some organisations listed may charge for their services. Some services require a referral from a GP or other professional. For bus information on times and routes please contact 03453 036760 or visit https://journeyplanner.networkwestmidlands.com/Routes We have made every effort to ensure that the directory is as accurate as possible. All details contained are accurate at the time of publication. 1 Emergency Contacts Recovery Near You Service Delivery: Offering a free confidential service to anyone with or affected by someone else’s alcohol, drugs or gambling problems. Address: Wolverhampton Substance Misuse Service, 5-9 Pitt Street, Wolverhampton, WV3 0NF Contact Tel: 0300 200 2400 (adults) – lines open 24hrs Contact Tel: 0300 123 3360 (young people) – lines open 24hrs E-mail: [email protected] Service Delivery: Mon Tue Wed Thu Fri 9am-5pm 9am-5pm 9am-5pm 9am-7pm 9am-5pm Access: Self-referrals or by relatives/friends and also from GPs, police, probation and any professionals. The Phoenix Health and Walk in centre Service Description: A nurse led centre that offers on-the-spot treatment and advice for minor health problems, ailments and injuries. No appointment needed. Address: The Phoenix Health and Walk in centre, 715b Parkfields Road, Wolverhampton, WV4 6ED. Contact Tel: 01902 444677 Service Delivery: Mon-Fri Sat-Sun (bank holidays) 9am-7pm 10am-4pm Access: Walk in Urgent Treatment Centre Service Description: Team of health professionals includes Doctors, Advanced Nurse Practitioners, and Practice nurses compliment by an administrative team. It offers on-the-spot treatment and advice for minor health problems, ailments and injuries. No appointment needed. Address: 1st floor, above the Emergency Department at New Cross Hospital, Wolverhampton Rd, Heath Town, Wolverhampton, WV10 0QP Contact Tel: 01902 307999 (Ask for UTC) Service Delivery: 24hrs Access: Walk in 2 Samaritans Service Description: Suicide Prevention Address: 54 Newhampton Road West, Wolverhampton, WV2 6RU Contact Tel: Free 116123 Service Delivery: 24hrs The Haven Wolverhampton Service Description: Charitable organisation which provides both practical and emotional support services to women and children who are affected by domestic abuse and homelessness. Provide a holistic service through a range of both practical and emotional support services to help you move forward and begin a life free from abuse. Contact Tel: 08000 194400 Service Delivery: Helpline 24hrs 24 hr emergency temporary accommodation Alcoholics Anonymous Service Description: Help with a drinking problem. Tel: National Helpline Free 0800 9177 650 Email: [email protected] Website: Alcoholics Anonymous Campaign Against Living Miserably (CALM) Service Description: Registered charity, which exists to prevent male suicide in the UK. Contact Tel: 0800 585858 Email: [email protected] Website: Campaign Against Living Miserably Service Delivery: Helpline 365 days a year From 5pm - Midnight Office Hours Monday - Friday 9.30am to 5.30pm 3 Mental Health Resources in Wolverhampton for people aged 18+ Section 1: Referral, Self-referral and Support Groups Compton Care Service description: Compton Care will be a leader in redefining palliative care excellence in the UK. Delivering accessible, innovative, influential care that creates extraordinary experiences for the people in the communities living with complex and incurable conditions. They work collaboratively with colleagues within Compton and partner with patients, carers and the health community to achieve the best outcomes for patients and families. They listen and engage without judgment, communicate with warmth, kindness and understanding, putting patients, families and supporters first. Address: 4 Compton Road West, Wolverhampton, WV3 9DH Contact Tel: 0300 3230250. Compton Care Bereavement Information Hubs Service description: Bereavement hubs are an informal, friendly place to meet and talk to others who have experienced loss and grief. Addresses: Whitmore Reans Address: Gloucester Street Community Centre, Whitmore Reans, Wolverhampton, WV6 0PT Contact Tel: 0300 3230250. E-mail: [email protected] Service Delivery: Second Wednesday of the month 10am-12pm Access: Self – referral / drop in Bilston Address: Bilston People’s Centre, Excel Church, Wolverhampton Street, Bilston, WV14 0LT Contact Tel: 0300 3230250. E-mail: [email protected] Service Delivery: Last Wednesday of the month Every 3rd Tuesday of the month 10am-12pm 6.30pm-8.00pm Access: Self – referral / drop in 4 Aspiring Futures 1-2-1 Counselling/Psychotherapy Service (women18+) Service Description: Support women 18+ to ‘aspire for better’ by improving health and well-being particularly mental health. Address: The Saplings (by Windsor Nursery School), Parkfield Road, Wolverhampton, WV4 6EL Contact Tel: 01902 458770 / 07557 667609 Email: [email protected] Website: Aspiring Futures Service Delivery: Mon- Fri 9.30am - 4.30pm Access: Self – referral / organisation The Haven Wolverhampton Service Description: Charitable organisation which provides both practical and emotional support services to women and children all ages who are affected by domestic abuse and homelessness. Provide a holistic service through a range of both practical and emotional support services to help you move forward and begin a life free from abuse. Services include: 24 Hour emergency temporary accommodation Move on accommodation Support women & dependent children who are faced with homelessness 24 hour helpline – 08000 194 400 Live chat facility on our website from 9 - 5pm Monday to Friday (www.havenrefuge.org.uk) You Matter – a dedicated early intervention website designed by women for women (https://youmatterhaven.org.uk/) Counselling services Community, advocacy, resettlement and outreach support Financial support and specialist advice for those experiencing financial difficulty due to domestic abuse Children’s and Young People’s Service working with children from 0-16 Drop in hub – a place where women can drop in for advice, access support groups and workshops Specialist sexual violence service (ISVA or support group) Specialist BAME IDVA Specialist Young Persons IDVA Specialist CHISVA – supporting children and young people who have experienced rape, sexual abuse or exploitation Women’s programmes including the Freedom Programme, Power 2 Change and the Dolphin Programme Address: The Haven, 18 Waterloo Road, Wolverhampton, WV1 4BL 5 Contact Tel: 01902 904677 Email: [email protected] Website: The Haven Wolverhampton Service Delivery: Helpline 24hrs 24 hr emergency temporary accommodation Access: Self-referral / professional Refugee and Migrant Centre (RMC) Assist mainly asylum seekers, refugees and new migrants, but also people from the more established BME communities. Service Description: Offer free impartial advice and guidance on: Citizenship Access to Education Employment Support Family Support; Access to Healthcare