Annual Report

Scottish Union Learning 7 Annual Report

UNION Meeting the Demands of a L H E S A I R

Changing Labour Market I

C S Learners’ Quotes

“Great information “Really enjoyed it; - this made me time now to try want to find out the new skills out!” more and learn more.”

“I enjoyed “The course today’s course was great; on challenging everyone took part behaviour. I feel the in it regardless of content was very their levels of helpful in aspects of my workplace.” 2 learning.”

Contents Leadership Development Fund 22 Introduction 3 Equality Rep Development Project 23 Structure 4 Apprenticeship Family 24 The Board 5 Awards 25 Advisory Groups 6 Conferences and Events 28 The Development Fund 7 Union Rep Development Days 29 The Learning Fund 11 Working with Partners 30 Improving Everyday Skills 16 Partner Spotlight 31 Cyber Resilience 18 TUC Education 32 2017 Highlands and Islands 20 Resources and Communications 33 Annual Report Young Workers’ Learning Project 21 Contacts 34 Introduction Peter Hunter, Chair Scottish Union Learning Board

Throughout the This year, we have been working year, Scottish in partnership with the Scottish Union Learning Government to develop the cyber has firmly resilience capacity of unions, reps, and engaged in workers. The Cyber Resilience project the delivery of is helping to develop workplace skills the broadest by providing a series of personal cyber possible range security workshops. These workshops, of learning which are being delivered across the opportunities country, provide learners with the tailored opportunity to develop their awareness to equip and understanding of cyber risks and workers with the knowledge, skills threats and demonstrate appropriate and confidence required to survive measures to stay safe online, both in the and to thrive in a changing labour workplace and in their personal lives. market. In addition, the delivery of targeted positive action learning We would like to re-state our thanks to opportunities has led to increases in the Fair Work Directorate of the Scottish under-represented workers undertaking Government. We share the Scottish courses and becoming more involved in Government’s vision for Fair Work as their union. the central element of an economy that delivers inclusive growth, and we are 3 As this annual report explains, fortunate that Scottish Government Scottish Union Learning courses support for union learning reflects a cover everything from ePublishing wider commitment to provide access to maritime cyber security, and from for all. Our unique “offer” is the way women’s pensions to the environmental Scottish Union Learning extends that impact of waste. Our ability to offer this educational access to workers, at or near educational variety relies heavily on our their place of work. diverse range of education partners. In total we worked with 39 providers in The disruption and dislocation of 2017 including colleges, universities and political, economic and technological freelance specialists. Our procurement change is a threat to the skills, jobs and process is highly competitive and it is livelihoods of workers across Scotland, important that we acknowledge and but with our funding and delivery thank our wide range of partners for partners, we know that we met that helping us to maintain the quality and challenge head on in 2017 and will do choice our learners demand. so again in the years to come.

2017 Annual Report Structure

Scottish Union Learning Learning. The Board includes members supports trade unions in of the General Council, representatives of affiliated trade unions, the STUC General accessing skills and lifelong Secretary and a TUC nominated member. learning opportunities for their members that contribute to The Union Advisory Group provides advice and information on strategic and collective prosperity, fairness operational matters, as requested by the and equality, for workers across Board, including updates on changes Scotland. in the strategic direction on learning and skills of individual unions. The Structure Partners’ Advisory Group contributes to The STUC General Council established discussions about the strategic direction Scottish Union Learning to deliver, in of Scottish Union Learning, advises partnership with unions, workplace on future development, and shares learning opportunities in all sectors across information on the strategic direction of Scotland, in line with STUC policy on partner organisations. learning and skills. The Scottish Union Learning Team The Scottish Union Learning Board delivers the work of Scottish Union was established to direct and oversee Learning in line with the Business Plan and Workplan approved by the Board. 4 the strategy and work of Scottish Union

STUC General Council

Scottish Union Learning Board Partners’ Union Advisory Group Advisory Group

Director of Scottish Union TUC Education Operational Learning Officer Scotland Group

Admin Manager/ Development Funding & Policy Secretary to the Officers Officer Board

Admin TUC Education 2017 Marketing Finance Assistants Secretary/Admin Annual Officer Officer Report Assistant The Board

Appointed by the STUC General Staff The inaims Attendance and objectives: of Council, the Scottish Union Wendy Scottish Burton, Union Director Learning are to: Gus Grubb, TUC Education Officer Learning Board oversees and Ann promote Garscadden, trade union-ledSecretary tolearning the Board and directs the work of Scottish skills development in line with STUC ObserverPolicy on: Christine learning Hamilton-Rice,and skills; Union Learning. Scottish support Government unions in identifying and meeting the skills and learning needs The Scottish Union Learning Board of their members and in organising determines the aims and strategic workplace learning opportunities objectives of Scottish Union Learning. across Scotland, with specific resources These are outlined in the Business Plan dedicated to the Highlands and Islands; and Workplan approved by the Board for the year. As well as agreeing the assist unions in identifying the needs annual budget, the Board is responsible of Union Learning Representatives, for the allocation and monitoring of and provide appropriate support; all Scottish Union Learning funding, provide assistance to unions including the allocation of funding from in accessing Everyday Skills the Development Fund and Learning opportunities for their members; Fund, and any additional funding secured to support the work of Scottish Union work with unions to increase digital Learning. participation and awareness of Cyber Security issues in workplaces across 5 Scotland; Chair: Peter Hunter, UNISON promote the development of Vice Chair: John Brown, CWU leadership capacity within unions; promote learning or action which Members: Robert Mooney (Disabled increases equality awareness Workers’ Representative); Roza Salih and tackles inequality and (Young Workers’ Representative); Helen under‑representation at work; Connor (EIS); Jackson Cullinane (Unite); Karen Foster (PCS); Brian Linn (Aegis the encourage and support employer Union); Jane Rose (Prospect); and Paul engagement in delivering learning Shaw (RMT). and upgrading skills; establish relationships with partner Grahame Smith, STUC General Secretary, is organisations in the provision of an ex officio member of the Board and Ian learning and skills; Borkett, unionlearn, is the TUC nominated member. continue to develop resources for unions, ULRs, and learners; and A representative of the Scottish work with the TUC in ensuring the Government’s Fair Work Directorate provision of a comprehensive trade 2017 attends as an observer to the Board. Annual union education service suitable to Report the needs of unions in Scotland. Advisory Groups Union Advisory Group Partners’ Advisory Group

The Union Advisory Group and Partners’ Advisory Group the Partners’ Advisory Group The Partners’ Advisory Group was provide advice and information established to contributes to discussions to the Board on strategic and about the strategic direction of Scottish operational matters. Union Learning, advises on future development, and shares information Union Advisory Group on the strategic direction of partner organisations. The Group’s remit includes: The Union Advisory Group was contributing to discussions about the established by the General Council to strategic direction of Scottish Union provide support to the Board in the Learning; development of future strategy by providing updates on changes in the advising Scottish Union Learning on strategic direction of individual unions, ways in which it could develop in order examples of good practice in trade union to better achieve its objectives and learning, and operational information, as further its role; required. sharing information on the strategic The Group’s remit includes: direction of partner organisations; championing the value of union learning 6 providing operational information that will inform the Board in making in the wider world of learning and skills. strategic decisions; Chair Grahame Smith, STUC General Secretary identifying strategic or operational issues for the Board to consider; Membership Dyslexia Scotland, Education Scotland, advising the Board of changes in the Equate Scotland, Glasgow Kelvin College, strategic direction of individual unions; Highlands and Islands Enterprise, Learning Link Scotland, Newbattle Abbey College, providing the Board with examples of Scottish Adult Learning Partnership, good practice in trade union learning. Scottish Book Trust, Scottish Enterprise Scottish Government, Skills Development Co-Chairs Scotland, SCQF Partnership, SCVO, SQA, Wendy Burton, Director The Open University, WEA Scotland, and Gus Grubb, TUC Education Officer: Zero Waste Scotland Scotland

Membership The Board reviews membership of this Membership is open by nomination from Group on an on-going basis. 2017 all STUC affiliated organisations. Annual Report The Development Fund

The Development Fund Lowlands and Uplands Projects complements existing trade Aegis: Developing Skills in Financial Services union learning strategies ASLEF: ASLEF Education and supports developmental BECTU: BECTU Vision work in workplace learning BFAWU: Nurturing Leaders Through Learning by increasing the capacity of Community: Engaging with Employers unions to deliver courses to and Members to Drive Workforce members. Development NUJ: From Convergence to Emergence: Funding was allocated to 20 union New Opportunities in a rapidly projects in Scotland in 2017; of those, changing industry 16 were based in the Lowlands and PCS: License to Skill Uplands area and four in the Highlands POA: Skills for Professional Workers and Islands. The projects have used the RCM: Learning and Development for funding to build strong relationships with Maternity Support Workers in LUPS existing and new employers, and develop RMT: Developing Skills in Rail a range of accredited and non-accredited Infrastructure, Rail Passenger and Ferry learning opportunities across different Passenger sectors including food and drink, retail, SAU: Collaborative Learning Networks UCATT: Increasing Skills Accreditation transport, engineering, film/television, 7 and healthcare. For Hard To Reach Workers In Construction UNISON: Member Learning Project Unite: Learn with Unite Usdaw: Raise your V.O.I.C.E. for Fair Work Young Workers’ Learning Project: Supporting Young Workers in Precarious Employment

Highlands and Islands Projects NUJ: Innovation and Equality: A Strategy for a Sustainable Media Industry RMT: All Aboard for Learning UNISON: Member Learning Project Unite: Learn with Unite

2017 Annual Report Case Study The Development Fund

Union: UNISON UNISON project, Palliative and End of Life Care courses were piloted by Highland Hospice experts to care homes in Dornoch Highlands & Islands and Invergordon. These courses were the starting point for a partnership programme between UNISON, the Funding: H&I Development Highland Hospice, and Scottish Care, Fund bringing an unparalleled level of training The UNISON Highlands and Islands project expertise to benefit care workers and is supporting workers in the health and clients in locations such as Gairloch and social care sector with the skills and Wick. Workers have also participated knowledge to manage the challenges of in a range of courses including, in the a range of demanding roles in hospitals, Inverness area, CMI Introduction to care homes and within clients’ own Management course, in Invergordon, homes. Marta Chaba, UNISON Project PC Passport, and, in Stornoway, workers Worker, said: “Many workers in this sector from across the Western Isles studied have few or no qualifications, are low- for the Introduction to Counselling paid, part-time, based in remote and SQA qualification. A bespoke Pre-SVQ rural areas and have little opportunity Preparation course equipped healthcare to develop their skills. By reintroducing workers with IT and study skills to them to learning, we aim to support undertake the SVQ for mandatory SSSC them to develop their skills and realise registration. With this diverse offering 8 their potential.” Equality of opportunity to healthcare workers, UNISON is is key to the project approach, with contributing to the development of a courses being delivered in some of confident and skilled workforce and the most rural and remote areas of the securing the employability of its members Highlands and Islands. Through the in this fast growing sector.

20162017 Annual Report Case Study The Development Fund

NUJ In response, the Scottish Talent Forum and NUJ hosted an event to bring together senior staff from the TV sector and LUPS journalists to discuss the kind of roles 9 that are available in the industry. The The Development NUJ promoted the event to its network of freelance journalists and received an Fund overwhelming response with over 160 The Scottish Production Talent Forum is people applying for 50 available places. a group representing broadcasters and independent television companies. Its focus As well as 50 journalists, the event was is finding, retaining and developing the best attended by 10 representatives from television production talent in Scotland. independent production companies. There is an identified lack of talent available Journalists were given the opportunity for TV roles, particularly in the growing to gain first-hand knowledge from key current affairs sector in Scotland, which speakers about how to get into TV, needs people with journalism skills. These network for potential jobs and identify skills are useful, transferable across a range potential skills gaps. As a result of of programmes and are needed regularly participant feedback about the success of when journalists work as part of the the event, NUJ has been asked to organise production team. Due to the fragmented similar activities in Wales and with BBC job market in journalism and increasingly Scotland in 2018. freelance nature of employment, journalists 2017 Annual regularly seek new opportunities for jobs. Report Case Study Footballers Kick Off with IT Skills

PFA Scotland coaching, an office environment or setting up their own business.

10 1 day Michael Hart, Personal Development Officer at PFA Scotland, said: “As a former Paisley player myself, I know only too well that football doesn’t last forever and the sooner you start planning for it the better. We are 9 here to help the players with putting their Career Exit Strategy in place and making The Learning Fund them think outside the box. The IT Skills Course is the first of many courses and projects we will be involved in as we reach PFA Scotland (Professional Footballers’ out to the players and make them focus Association Scotland) is helping its on planning for the day they hang up their members take the stress out of making boots.” the step from the football pitch to the world of employment. IT skills are becoming increasingly important within all areas of employment, The first of the accredited IT Skills courses and this is a great example of trade unions kicked off at St Mirren’s Stadium, in Paisley, once again taking the lead in developing with the aim of giving players the ability the skills of workers beyond their current 2017 to competently use a computer and the job roles. Feedback from course members Annual Microsoft Office Suite – skills they will evidences a real thirst for learning Report need for future employment be it in opportunities such as this. The Learning Fund Lowlands and Uplands Scotland

The Learning Fund is financed develop new or improved skills to protect by the Scottish Government and or improve their employability and enhance their future career prospects. is accessed by unions, through Scottish Union Learning, The type of learning offered by unions to offer workplace learning through the Learning Fund ranges from low to high level learning and includes opportunities to learners employability and Everyday Skills, and throughout Scotland. vocational and trade skills. Courses offered include a range of transferrable Unions throughout Scotland use the skills including IT, digital and social media Learning Fund to offer workplace-based skills, mental health, workplace equality learning for workers who find it difficult and diversity and management skills. to access traditional learning through Learning needs are influenced by the colleges or training centres due to industry or workplace in which learners complicated shift patterns, additional are employed, and by the geographical caring responsibilities or living in rural or area in which they live and work. isolated areas. Unions arrange learning to take place at a location and time to suit Learners gain increased confidence the specific needs of the group of learners through improving their current skills or and the content is tailored to take account developing new skills and this can be the first step towards gaining a recognised of both individual learner requirements 11 and the workplace environment. qualification or progression in the workplace. Some learners will progress Unions work with employers in a wide to higher level courses and some will also range of industries and some of the achieve a recognised qualification. learning undertaken through the Learning Fund is specifically tailored to address The data collected from participants identified skills gaps and to protect attending courses supported by the employment for workers who are at risk of Learning Fund in the Lowlands and redundancy. Up to 3,500 learners a year Uplands area of Scotland reveals that 58% are supported into learning by unions of the learners were female. The majority through the Learning Fund, with more (60%) of both male and female learners than 300 courses running at locations fall within the 25-50 age group. from the Borders to the Highlands and Islands.

The expanding gig economy has led to an absence of employer-led learning in some areas and unions are stepping in to help affected workers to recognise 2017 and evidence their current skills through Annual assessment and certification, and to Report The Learning Fund in the Highlands and Islands

The Learning Fund in the courses in workplaces from Fort William to Highlands and Islands plays a Shetland in the coming year. vital role in helping workers With a focus on the health and social access learning opportunities, care sector, UNISON has organised supporting innovative courses on basic computer skills and Pre-SVQ workshops to equip care home approaches which bring workers with the skills to undertake workers and learning together their qualification for Scottish Social despite the challenges of the Services Council (SSSC) registration. The project has supported learners to mostly rural, sparsely populated enhance work skills through courses in region. Dyslexia Awareness, Palliative and End of Life Care and to achieve qualifications In 2017 Unite the Union was the latest in CMI Management, PC Passport, SQA union to establish a learning project in the Counselling Skills, and more. Highlands and Islands, supported through the Development Fund, and led by a The RMT project works closely with seconded Project Worker. one employer, Caledonian MacBrayne, to promote digital skills, Modern Each union’s distinct learning strategy, Apprenticeship opportunities and provide accredited learning for admin workers. In 12 supported by the Learning Fund, drives a range of bespoke learning interventions a partnership programme with See Me developed to meet the different needs Scotland, the Learning Fund is supporting of workers in each sector and workplace. a wide-ranging Mental Health awareness Working in partnership with employers, programme across Calmac’s ships and agencies like SDS and HIE, and local onshore workplaces. learning providers, union project workers play a key role in diversifying the learning offer in the Highlands and Islands and building the capacity of providers in the region to meet the challenges posed by adult learners.

In the first year of Unite’s learning programme, the project is supporting accredited training in PAT-testing and MIG-TIG and Stick Welding to extend the skills of local authority workers. Through an expanding network of trained Union 2017 Learning Reps, the Unite project aims Annual to use the Learning Fund to support Report Journalists in the Highlands and Islands are predominantly freelance and benefit “As a newly greatly from the provision of training through the NUJ’s Learning Fund to appointed first update and extend their skills in a rapidly line manager (with a evolving sector. The NUJ project has prioritised bringing learning opportunities number of challenges to more remote areas and developing partnerships with employers which in turn ahead!) I found this provide pathways for young people into course to be useful. It the industry. has given me perspective 13 The Learning Fund also supports courses on assessing a situation organised by groups of ULRs from different unions through Local Learning as a manager and an Forums in Inverness, Caithness, Western employee/colleague and Isles and Orkney. These courses include CMI Management, Introduction to Digital how better to deal with Photography and Scottish Mental Health situations together with First Aid. self awareness.” Data collected from the learners of all these Learning Fund-supported courses confirms that the typical Highlands and Islands learner is aged over 40 (73%) and a woman (73%), reflecting a known H&I “This course helped demographic, particularly in public sector me to add to the workplaces where union organisation is well-established. knowledge I already had and was delivered 2017 Annual in an effective way.” Report Case Study Unite connects Highland workers with PAT course

Unite were allocated places on the course, which was opened to electricians or anyone with responsibility for the maintenance 14 3 days of portable appliances in their workplace. The Council agreed time off to attend the Inverness course, delivered by UHI Inverness College. However, when staff shortages in the Council threatened to affect the course, 10 Unite reached out to other workplaces in Inverness. This generated such a demand H&I Learning Fund that the two courses were filled and a third course was arranged for later in the year. Council workers on the original PAT A learning request from workers at courses were joined by participants from Highland Council led Unite to gain NHS Highland. agreement from the local authority to organise a Portable Appliance Test (PAT) Wendy Skinner, Unite Project Worker, said: course. Legislation within the Institution “Completion of the course will enable of Electrical Engineers’ (IEE) Code of participants to broaden their skills, open Practice demands that only qualified up work opportunities and progress personnel can administer and carry out their careers. It will also have a benefit to the inspection and testing of appliances. their employer who will have in-house 2017 This PAT Testing course supported learners electricians able to carry out the testing Annual to achieve the recognised City & Guilds Report of on-site appliances and cease the costly 2377-22 qualification. Ten workers from practice of outsourcing to contractors.” the Building and Maintenance section Case Study RMT brings training onboard to CalMac workers

RMT arranged in Oban for ULRs to train other crew members using onboard iPads. The training covered Basic Skills, Social Media, 1 day Social Engineering, Password Security, 15 Device Security and Safe Browsing. Oban Graham Wallace, RMT ULR, said: “The course has given me the knowledge 18 and confidence to deliver sessions in the workplace and support colleagues H&I Learning Fund to develop their digital skills and make them more aware of the benefits of cyber security.” Caroline Barry, CalMac Learning Through the joint union learning steering and Development partner, said: “Working group, RMT worked with CalMac Ferries with RMT and Scottish Union Learning to and SCVO to sign up to the Scottish deliver this course has had a very positive Government’s Digital Charter, which aims effect on employees who otherwise to offer basic digital skills training to all have lacked in the skills and confidence employees and work together to provide to participate in digital opportunities or these opportunities. In a remote workplace progress their careers where these skills that is constantly moving to rely on digital were required.” Dan Henderson, RMT participation, the RMT aimed to train ULRs Learning Organiser, said: “We hope to to carry out training onboard the ships provide more training that will give us as 2017 in the west coast of Scotland where an Annual much coverage as possible throughout the Report internet connection is unreliable. Through CalMac network which covers 23 routes in the Learning Fund, a one day course was the west coast of Scotland.” Improving Everyday Skills

Scottish Union Learning promotes Everyday Skills activity Everyday Skills through Development Fund Scottish Union Learning Projects, the Cyber Resilience defines Everyday Skills as the language, literacy, numeracy, project, STUC Conferences, and basic IT and digital skills Learning Conferences, Everyday required both in the workplace Skills Events and Union Rep and at home. Everyday Skills Development Days. activity also includes English language learning for those who do not have English as Scottish Union Learning works with their first language and support Scottish Government, Education Scotland, Dyslexia Scotland, Scottish Book for learners who may have Trust, WEA and other partners to raise dyslexia and/or other learning awareness of Everyday Skills needs and differences and disabilities. suitable means of support.

Everyday Skills Group Through the Scottish Union Learning Everyday Skills Group, unions are 16 encouraged to engage with Scottish Government strategies, such as Adult Literacies in Scotland (ALiS) 2020, Digital Participation: A National Framework for Local Action, and Scottish Government Mobile Action Plan. Unions are also

supported in participating in national Martin Shields initiatives such as Adult Learners’ Week, Book Week Scotland and Dyslexia Awareness Week. The Group is comprised of members from affiliated unions, Scottish Union Learning, Dyslexia Scotland and Workers’ Educational Association. The Group meets quarterly to discuss all aspects related to workplace literacies, digital participation and dyslexia; it is also responsible for contributing to the planning of the annual Everyday Skills Event. 2017 Annual Report Everyday Skills Spotlight Book Week Scotland

Scottish Union Learning, in partnership with Scottish Book Trust, worked with unions to celebrate Book Week Scotland, which took place in November 2017. Unions participated in a programme of workplace activities to read more during Book Week Scotland. Based on Scottish Book Trust’s ‘Nourish’ theme, Book Week Scotland encouraged people to share their stories about health and wellbeing, culture, identities and traditions, and to The NUJ organised a ‘Writers in Digital celebrate the joy of food. Times’ evening event in Glasgow. The event provided an opportunity to find out ASLEF organised a book swap and how to self-publish in the digital age and promotional stall at the Central Station participants listened to stories from five bothy on St Andrew’s Day which attracted journalists who have had various types train drivers from ScotRail and Virgin. of work published. Participants mingled Workers who supplied books for the stand with the authors at the end of the event to were provided with the opportunity to get further tips about publishing. enter a free raffle and win a Kindle. The Book Week Scotland nourishment theme In the Highlands and Islands, Unite linked to ASLEF’s mental health and well- organised a pop-up stand in the canteen 17 being initiative. at Raigmore Hospital in Inverness and free books were distributed. Reps handed out The CWU organised a book swap stall information on local story-telling, creative with a ‘nourishing’ lunch in Aberdeen. writing and promotional events taking The event provided the opportunity to place during Book Week. bring people together, in particular BT engineers who are often out in the field The RMT organised a number of events and work regularly from home. Fifty of the in Oban at the Ferry Terminal and on the 60 workers employed on the site attended ferries. As well as running promotional the event. As a result, a new designated activities on and off shore, workshops area has been established for reading and were organised around health and book swaps. wellbeing, faith, spirituality, physical fitness, mental health, mindfulness and Usdaw delivered a reading promotional holistic approaches to self-nourishment. event with a stall and union learning The workshops were delivered in survey at Morrisons in Lindsayfield, East partnership with a local literacy group. Kilbride. The event was launched by a Over 250 copies of Scottish Book Trust’s piper on St Andrew’s Day. Usdaw also ‘Nourish’ book were distributed. hosted a book swap box at Tesco in 2017 Livingston. Annual Report Cyber Resilience

Building on the success of the Digital Unions project, Scottish Union Learning was awarded funding from the Scottish Government to deliver a Cyber Resilience project during 2017- 2018. The objective of the project is to develop the cyber Band Fraser resilience capacity and cyber security skills of unions, reps, During the first four months of the project much progress was made: and workers across Scotland. Over 1000 Reps and workers took part in Faster, cheaper digital technologies are promotional activities at stalls at Aegis, delivering an unprecedented array of EIS, GMB, and POA events, external social and economic benefits. However, partner learning forums, STUC and the pace and process of digitisation Scottish Union Learning Conferences. introduces an entire new set of risks from known and unknown sources. Over 500 Reps and workers from 11 18 Increasingly, Everyday Skills and Digital unions: Community, FDA, GMB, POA, skills have developed to include Cyber Prospect, PFA Scotland, PCS, RMT, Resilience skills in the workplace. UNISON, Unite, and Usdaw participated in Personal Cyber Security workshops The funding was secured from September across Scotland. Workshops were also 2017 to provide a series of personal Cyber delivered at ULR Development Days Security workshops for 500 workers in Dumfries, Edinburgh, Kirkcaldy delivered in partnership with Digital and Glasgow. As a result, the annual Skills Education Ltd. The workshops workshop targets were exceeded during provide learners with the opportunity the first three months of the project. to develop their awareness of password security, social engineering and phishing As a result of requests from unions, attacks. This includes how to spot hackers, at the end of 2017, Personal Data prevent them from stealing confidential Protection workshops were developed information or accessing accounts using in line with the European General Data malicious software, and identifying Protection Regulation, which comes into scam emails from bogus companies and effect in May 2018. individuals.

2017 Annual Report Case Study Digital Unions

Community The course took place from April to the end of June 2017 and was delivered with a small group of administrative assistants Glasgow and machine operators. 19

5 The main benefits of the training for the learners were opportunities to:

A 10-week filming and editing course was develop their planning, communication developed with support from the Scottish and team building skills; Union Learning Digital Unions project gain practical skills on the use of and in partnership Community, RSBi, cameras, lighting, sound and drones, WEA and Stuart Platt, freelance digital and experience of editing; and film-maker. The course provided learners increase their confidence levels in a with the skills to produce an inclusive supported learning environment. and accessible short film to promote the health and well-being of workers at the This was the first time RSBi workers were RSBi factory in Glasgow. Support for the provided with the opportunity to get learners, who have a range of disabilities access to this type of training. and additional learning needs, was provided throughout the programme by As a result of the course, further additional WEA’s Glasgow Workplace Literacies tutor. training is being explored by RSBi to provide all their union reps with the digital 2017 Annual skills to blog about their experiences. Report Highlands and Islands

Scottish Union Learning has a Consequently, Scottish Union Learning small team based in Inverness, prioritises support for this crucial role though the provision of Development whose remit is to work with Days, guidance and resources for local trade unions to provide organising courses and events throughout learning opportunities, which the year, including the annual Highlands and Islands ULR Conference. are tailored to the range of needs of workers in the The Team’s activities focus on: Highlands and Islands. A Working with unions to increase the number of ULRs and developing the priority is to encourage unions ULR infrastructure ; to engage and develop union Establishing and maintaining Local learning programmes for their Learning Forums across the region, supporting ULR skills acquisition members in the various sectors through Development Days which in the area. provide opportunities for networking and support for organising courses; Developing and co-ordinating good The Highlands and Islands team supports practice models of cross-union working unions and their members across a extending the reach of union learning; geographical area which covers more Identifying innovative ways to deliver 20 than half of Scotland but has only 10% learning programmes which help of its population. Remoteness and overcome potential barriers such fewer services are arguably the biggest as remoteness and low density challenges for unions in striving to population; provide the same learning opportunities Working with government agencies as their colleagues elsewhere in Scotland. to contribute to economic strategies Distances between workplaces and for the Highlands and Islands which learning centres mean that the traditional reflect workers’ aspirations in workforce approaches such as day release or evening development; classes are often not an option. The role Supporting unions and ULRs to build of ULRs in the Highlands and Islands collaborative working relationship with has developed in response to these employers, to develop more productive challenges. Supported by their union, the and rewarding workplaces; typical ULR works with a fair degree of Working in partnership with trade autonomy and builds strong relationships unions, local learning providers and between the union and employer, and other key partners to develop learning with partners and learning providers in provision that meets the needs of the community. The local knowledge of unions; and ULRs is invaluable for learning providers Ensuring that the needs of the 2017 to develop courses that meet the learning Highlands and Islands are incorporated Annual needs of workers, and take account of Report in the development of Scottish Union geographical and cultural considerations. Learning. Young Workers’ Learning Project

The Young Workers’ Learning school visits, and develop social media Project delivers courses that and a digital strategy. give young and precarious A course on workplace leadership skills workers the skills to build was delivered for workers from different collective power and take industries who had raised issues with the Better than Zero Campaign. A workshop control of their work. Hosted by on ‘Controlling your Future’ focused on the the STUC on behalf of affiliated impact automation can have, positively unions, it supports other STUC and negatively, in the workplace and gave young workers some basic coding skills. A initiatives including the Better ‘Script to Screen’ course was delivered by than Zero campaign, the STUC the WEA to develop young activists’ skills Youth Committee, and the on how to visualise a message and build a story around the issues young workers Unions into Schools project, face in the workplace. and helps facilitate educational opportunities for young workers The Project also worked with the Scottish across unions. Artists’ Union to organise an Artivism project, which has developed young workers’ creative talents to highlight The STUC supports young and precarious exploitation and exclusion at work. In workers through the cross-union Young 21 addition, the Project organised an event Workers’ Learning Project. The Project in December 2017 in conjunction with aims to identify the skills and resources STUC Unions into Schools. This event was that young workers need to win more attended by 35 school pupils from four control and better conditions in the schools. The theme allowed pupils to economy and workplaces, and deliver learn about different forms of workplace appropriate courses, support events and control.

2017 Annual Report The Leadership Development Fund

The STUC again obtained During the year, the Board allocated funding from the Scottish Leadership funding to Community, EIS, FBU, FDA, GMB, PCS, POA, RCM, Government’s Fair Work UNISON, Unite, USDAW and to a cross- Directorate in 2016-2017 union project delivered by the Young to help develop leadership Workers’ Learning Project. Unions met the challenge of creating new and capacity within the trade union original activities which were interactive, movement in Scotland. challenging, innovative and expressly inclusive resulting in a wide range of Scottish Union Learning secured further leadership activities being delivered by funding from the Scottish Government’s these unions during the year. Fair Work Directorate to continue the Leadership Development Project A final dissemination event, held in 2016/17. The Project is aimed at in Glasgow in March 2017, allowed developing leadership capacity at all participating unions to share experience levels, within the trade union movement and good practice in relation to the in Scotland. The activities funded development and delivery of leadership through this fund were expected to be training. a catalyst to future work on leadership, and participating unions confirmed their Scottish Union Learning has applied for further funding for 2017-18 to 22 commitment to this. continue work through the Leadership Development Fund.

2017 Annual Report Equality Rep Development Project

The STUC obtained funding The National Equality Rep Network from the Scottish Government’s continues to operate and co-ordinate regional and national meetings, allowing Fair Work Directorate in 2016- the sharing of good practice. Workshops 2017 to take forward work with have been delivered at conferences and unions and employers aimed meetings organised by individual affiliates 23 to discuss how best to make the case with at increasing the number and employers for equality and diversity and effectiveness of Equality Reps Equality Reps. The Project will continue to across Scottish workplaces. work with unions to promote equality and diversity as a crucial issue to be addressed During 2017, Scottish Union Learning by employers across Scotland. worked with many unions and employers to consider the best ways to improve the A Leadership course aimed at number and effectiveness of Equality Reps developing and supporting union reps across Scottish workplaces. and activists who were keen to help to lead on promoting equality and The absence of facility time, and the tackling inequality in their workplace related lack of training and development was organised through the Equality Rep provision that is available to Equality Development Project. Participants were Reps, remains the main issue to be provided with the skills required to help addressed. Representations have made influence others to take equality seriously to the Scottish Government to highlight and to motivate employers and unions to take concrete steps to tackle inequality. this issue and seek support for the 2017 introduction of facility time to allow Annual Equality Reps to operate effectively. Report Apprenticeship Family

As the Modern Apprenticeship Lanarkshire Council. The series of half- programme continues to day workshops reached 40 learners and covered topics such as dealing with grow and evolve, Scottish conflict in the workplace and staying Union Learning continued to safe online. Funded through the union’s work with unions and Skills internal mechanisms, workshops were delivered by Show Racism the Red Development Scotland to Card. For many of those Apprentices, support apprentices. The an apprenticeship is their first job after ‘Apprenticeship Family’ is leaving school and the delivery of these workshops provided them with their first the broad term now being experience of trade unions. utilised to cover the growing array of these employment The RMT has worked in partnership with CalMac to grow the Modern opportunities. Apprenticeship programme from Deck and Engineering with the addition of a Unions have continued to work with Modern Apprenticeship in Hospitality employers to deliver and develop (with maritime enhancements). The Apprenticeship programmes within programme has supported apprentices workplaces. into sustained employment. Scottish Union Learning has also continued to 24 Over the past year, through the work with Skills Development Scotland Development Fund and Learning Fund, on the Apprenticeship programme UNISON delivered a three day block of through representation on the Modern workshops specifically targeted at Modern Apprenticeship Group and Scottish Apprentices employed by South Apprenticeship Advisory Board.

2017 Annual Report Fraser Band Fraser Learner of the Year Award Scottish Union Learning

The Learner of the Year Award In 2005 Priscilla moved to Scotland, and was established by Scottish whilst working as a Care Worker for Falkirk Council, she became a member of the Union Learning to recognise local UNISON Branch, which supported the range of learning journeys her return to learning. Priscilla currently currently undertaken by lay works as a Support Worker for Stirling Council. Priscilla has continued her learners in the workplace, learning journey by completing an HNC in supported by trade unions. Business Studies and gaining her Masters in Law. Scottish Union Learning presented the 7th Annual Learner of the Year Award to In the last year, Priscilla has also Priscilla Maramba, a member of UNISON completed UNISON’s Black Workers into who works for Stirling Council. Priscilla Management Course, supported by was born and brought up in Zimbabwe, the Learning Fund from Scottish Union and worked as a solicitor there until life Learning, and has now started a Chartered started to become challenging under the Management Institute Certificate in First government regime of Robert Mugabe. In Line Management through the Learning 2001, Priscilla came to the UK to study and Fund. She is a UNISON Black Members make a new life for herself and her three Committee rep on UNISON Scotland’s children. Priscilla worked in many jobs to Learning and Organising Committee, and is working closely with the UNISON make ends meet including working in a 25 potato factory, ice cream factory, then as a Development Fund Project. Priscilla has cleaner, care assistant, and support worker completed her Social Work Qualification for people with Learning Disabilities, as and hopes to work as a Social Worker in well as volunteering at a Citizens Advice the future. Bureau.

2017 Annual Report Fraser Band Fraser STUC Union Rep Awards STUC Helen Dowie Award for Lifelong Learning

The STUC Union Rep Awards The unique funding arrangement consist of four awards, two between the union, employer, and learning provider has provided members of which are administered by at Rolls-Royce the opportunity to study for Scottish Union Learning: the a degree at a time that suits them, at their STUC Helen Dowie Award for own pace, and at a fraction of the cost of achieving a degree as a regular part-time Lifelong Learning and the STUC learner. Equality Award. Grahame Smith, STUC General Secretary, The recipient of the 2017 STUC Helen said: “Brian’s ability to lead by example in Dowie Award for Lifelong Learning was workplace learning whilst also achieving Brian Ronald, Unite the Union, who works a degree and working full-time is at Rolls-Royce in Inchinnan. Sponsored by remarkable. He is a credit to his union, Skills Development Scotland, the award Unite, and to Rolls-Royce and is a fitting was presented at STUC Annual Congress recipient of this year’s award.” by First Minister Nicola Sturgeon MSP. Brian Ronald said: “I am honoured to Brian works as an Engineering Inspector receive this year’s Helen Dowie Award, and is the Lead Union Learning Rep at and would like to thank the STUC for Rolls-Royce. Brian was instrumental in selecting me for such a prestigious award. I think it’s great that the STUC formally 26 setting up a unique learning partnership organising the Open University degree recognises the work carried out by Union programme that runs at Rolls-Royce in Learning Reps in this way. I would also conjunction with Unite, Rolls-Royce, like to thank my team of ULRs, Unite the Scottish Union Learning and the OU. Union and Rolls-Royce for their support in such a worthwhile project.”

2017 Annual Report Fraser Band Fraser

STUC Equality Award negotiations and best practice around Disability Leave policies. In 2015, Sharon The recipient of the STUC Equality Award was elected as the UCU Scotland Equality for 2017 was Sharon Sweeney, President Officer, where she takes forward the of the University and College Union (UCU) union’s equality agenda at a Scottish Branch at the University of Dundee. level, and participates in the work of UCU Scotland officers. This has involved raising The award was presented at STUC Annual issues around the gender pay gap and Congress by First Minister Nicola Sturgeon casualisation with the Scottish Funding MSP. Council and Scottish Government.

Sharon has been an active trade Sharon was elected to the STUC Disabled 27 union representative for a number of Workers’ Committee a few years ago. Two years within the Dundee UCU Branch years ago, her colleagues nominated her Committee. Sharon has pursued the to the vice chair role, and in the past year disability equality agenda, and through she was elected as the Chair of the STUC negotiations with her employer, Disabled Workers’ Committee, leading the successfully negotiated a Disability Leave work of the Committee in its engagement Policy (one of few in Higher Education with the Scottish Government, other Institutions). The policy includes provision unions and third sector organisations. In of disability leave in long-term absence November 2017, she chaired the STUC policies, so that disabled staff are not Disabled Workers’ Conference. penalised or subject to unfair absence management procedures within the Grahame Smith, STUC General Secretary, sickness absence process. said: “Sharon’s work is unparalleled in challenging inequality in her workplace Following the agreement of this policy, and supporting others in her workplace, Sharon then instigated a UCU training her union’s national structures and the session together with UCU’s National wider trade union movement through Head of Equality, and the Human the STUC Disabled Workers’ Committee 2017 Resources Director of Dundee University, throughout her years as a trade union rep.” Annual to show the positive outcomes for good Report Conferences and Events Scottish Union Learning Conferences 2017

Scottish Union Learning “Generations Learning Together in the organises conferences and Workplace”. Speakers included David Coyne, Skills Development Scotland, Roisin development events throughout Connolly, Connecting Carers, Pete Cannell, the year to support Union Open Educational Practices Scotland, and Learning Reps and trade unions Grahame Smith STUC General Secretary. Workshops were delivered on Organising promoting and accessing Learning for Young; Precarious Workers; learning opportunities. Digital Self-Defence; and Knowing Me, Knowing You, which explored the Johari Scottish Union Learning Conference window technique. The 2017 Scottish Union Learning Conference was held on Wednesday, Everyday Skills Event 15 November in the COSLA Conference The Everyday Skills Event was held on Centre, Edinburgh. The theme of Thursday, 23 February 2017 in the Albany the Conference was: “The Demands Learning and Conference Centre, Glasgow. of a Changing Labour Market.” The The theme of the event was Everyday Conference, chaired by Peter Hunter, Skills: Building a Resilient Workforce. Chair of the SUL Board, was attended by Speakers at the Event included Dave around 100 delegates from 23 different Moxham, STUC Deputy General Secretary, unions. The Conference was addressed by Yvonne MacDermid, Chief Executive, Money Advice Scotland, Mandy Haeburn- 28 Grahame Smith, STUC General Secretary; Suzie Bowman, Senior Service Designer, Little, Chief Executive, Scottish Business Skills Development Scotland; Jamie Resilience Unit, University of Stirling and Hepburn MSP, Minister for Employability Gerry Grant, Chief Ethical Hacker, Scottish and Training; and Atta Yaqub, Actor & Business Resilience Unit, University of Community Activist. Stirling.

A Panel Session was held on “The International Engagement Demands of a Changing Labour Market.” In September 2017, Scottish Union Workshops were delivered on: Using Learning met with 20 representatives from Learning to Tackle Inequality; The Gig Arbeit und Leben, part of the German Economy – Empowering Workers; Personal Trade Union family and one of the largest Cyber Security; Apprenticeships and providers in Germany of adult education Unions. Scottish Union Learning is grateful for workers and union members/works for the sponsorship provided by Skills councils. Presentations were made Development Scotland (SDS) and the by members of the team on the work Scottish Qualifications Authority (SQA). of Scottish Union Learning and trade unions in delivering workplace learning Highlands and Islands ULR Conference in Scotland. The Group was particularly 2017 The annual Highlands and Islands Learning interested in the strong link between Annual Conference was held at the Kingsmills trade union learning and organising and Report Hotel in Inverness on Friday, 16 June hoped to introduce the Scottish model in 2017. The theme of the Conference was the future. Union Rep Development Days (Previously Local Learning Forums)

Union Rep Development Days support the skills development of union reps through delivery of focused workshops on specific topics. Reps also have an opportunity to network and share practice, on a cross-union and cross-employer basis. Highlands and Islands Scotland Lowlands and Uplands Scotland In the Highlands and Islands, Scottish Union Reps in the Lowlands and Uplands Union Learning continued to support attended Development Days in Dumfries, local ULR Forums in Inverness, Caithness, Edinburgh, Fife, Glasgow, Lanarkshire Orkney and the Western Isles, with and Tayside. The autumn round of meetings being held face to face or by Development Days saw the merging of Skype. the Tayside and Fife groups. In the last year, Development Days have Digital Unions workshops were delivered generated a great deal of interest in with a focus on Cyber Security. Workshops innovative ways of learning that can be were also delivered on Adult Achievement transferred to the workplace, with aspects 29 Awards (AAA), ‘Supporting collective of cyber security proving popular. learning in workplace’ and ‘Becoming Courses which have been organised on an Open Educator’. The AAA workshops a cross-union basis include Planning utilised the real life case study of the CWU for Retirement, which has been very multi-partner project while the other two beneficial for public sector workers highlighted workshops explored Open considering their future options as a Learn resources. result of organisational restructuring, also Women and Pensions, focusing on raising awareness of the gendered nature of women’s pay in retirement, and Scotland’s Mental Health First Aid, which has grown in popularity with the current media interest in mental health.

The Development Days in the Highlands and Islands continue to provide opportunities for ULRs to develop and be inspired by the learning opportunities they are able to offer their colleagues. 2017 Annual Report Working with Partners

Skills Development Scotland (SDS) The Open University in Scotland (OU) Partnership work with SDS has focused on 2017 marked the 10th anniversary of the growing apprenticeship programme. the STUC and The Open University in Scottish Union Learning participation Scotland signing an Memorandum of in the Scottish Apprenticeship Advisory Understanding. In the intervening period Board Employer Engagement Group, both organisations have worked closely Frameworks and Standards Group and the to promote workplace learning despite Modern Apprenticeship Group ensures changes in the funding environment. To union perspectives on apprenticeships mark the anniversary, both organisations are represented. SDS has addressed held a joint event attended by 12 trade the Union Advisory Group and the unions in December 2017. This focused Operational Group to ensure unions on how unions and the OU can work maintain an understanding of changes to together to enhance opportunities apprenticeships and the application of the for union members to access higher apprenticeship levy. Through meetings education study. Scottish Union Learning and exhibitions at Scottish Union Learning has developed a model to pilot during The conferences, union members have Open University’s Autumn enrolment. been made aware of the wider services available to unions through SDS. Scottish Book Trust Scottish Union Learning, in partnership SCQF Partnership with Scottish Book Trust, celebrated Scottish Union Learning and SCQF Book Week Scotland which took place in 30 Partnership continued to work closely November, 2017. The aim of Book Week with a particular focus on using credit Scotland is to engage people in reading rating to upskill existing employer training activities, and a series of workplace to recognise the high skills many workers events were organised. Over 600 reps have. This included a pilot project with and workers participated in Book Week Aegis, and the employer Aegon, to Scotland and 250 ‘Nourish’ themed books credit rate the training for workers in its were distributed. customer care platform section. Making Maths Count Cyber Resilience Network Scottish Union Learning worked with Scottish Union Learning worked with the Scottish Government, Education Scottish Government’s Cyber Resilience Scotland, Skills Development Scotland funded projects to discuss policy and and Scottish Funding Council on the curriculum developments including Making Maths Count Group to implement the Public Sector Cyber Resilience recommendations from the Scottish Learning and Skills Action Plan and Government’s final report on ‘Making Cyber Resilience Implementation Toolkit, Maths Count’ (2016). Several of the union which were published in November project workers on the Scottish Union 2017 2017. The Network also agreed to explore Learning Everyday Skills Group provided Annual opportunities to work together, share initial feedback to Education Scotland on Report resources and apply for funding in the maths and numeracy provision in their future. unions and workplaces. Partner Spotlight Open Educational Practices in Scotland

With support from Scottish Union for those trying to locate appropriate Learning, the Unite Development Fund material. Unite developed a portal on its project developed a unique, ground website that takes members directly to breaking and powerful partnership with open courses that have been approved by Open Educational Practices in Scotland the union as appropriate for their learning (OEPS) which builds on its collective ethos needs. To diminish any sense of learning to bring additional learning opportunities in isolation, participants will be placed to the workplace. Unite is piloting in groups with other union members an initiative which will combine the where they will have an initial induction advantages of open education resources with a ULR who will act as coach and with the rewards of learning alongside mentor over the course of their studies. fellow workers. It is anticipated that this structure will encourage members to support each “We could see the benefits of working other, which in itself will increase the skills with open, online materials straight away,” and confidence of participants. said Pat Egan, a Learning Organiser with Unite, after attending one of the OEPS Crucially, these courses award learners an workshops. online badge on completion. Recognition of learning is particularly important to During early discussions with OEPS, Unite, not only to help members feel Unite’s ULRs identified potential barriers encouraged and motivated, but to ensure to the take-up of open courses from their learning is acknowledged by their 31 members. These included a perception current, and any future, workplace. The that online courses offered an isolating union is discussing formal recognition of learning experience with limited support. online badges with health boards who In addition, the sheer volume of online have shown a particular interest in this courses available could be overwhelming aspect of the project.

2017 Annual Report TUC Education

Across the United Kingdom, the eNotes TUC Education Service provides TUC Education has developed short, topic based e-learning modules, called “eNotes” training for more than 40,000 for union reps who wish to study online, union representatives, Health & without the need to join a formal college Safety representatives and Union course. eNotes are a convenient way for reps to get up to speed on fast moving Learning Reps each year. topics such as: Cancer in the Workplace, Mental Health in the Workplace, Facility TUC Education in Scotland has four Time, Health and Safety and Organising as education centres across Scotland at City well as other relevant themes. All eNotes of Glasgow College, Edinburgh College, can be accessed online at Fife College and West College Scotland, www.tuceducation.org.uk/eNotes. which provide access to trade union education for trade union reps in union Course Directory learning, equalities, health and safety, Union reps can find information and how and more. TUC Education also provides to book TUC training courses as well as learning for union full-time officers, how to access any of the eNotes courses union members and their families. The on the TUC Education Course Directory at Trade Union Education Centre is part of a www.tuceducation.org.uk. network of TUC approved providers across the UK through which learners achieve 32 nationally recognised education credits and awards.

2017 Annual Report Resources and Communications

Scottish Union Learning has continued to raise its profile in 2017 through social media, publications and the website, as Find us on Facebook well as through trade union and facebook.com/scottishunionlearning partner websites.

Scottish Union Learning can be found on Facebook and Twitter at the addresses above. There is also a Facebook Group for ULRs in the Highlands and Islands, acessible via the main Scottish Union Learning Facebook page.

Scottish Union Learning website Scottish Union Learning General Information Leaflet scottishunionlearning.com 33

The Scottish Union Learning website The Scottish Union Learning provides access to resources, publications, General Information Leaflet events and information and is a valuable provides a brief snapshot resource for unions, ULRs, learners and of the different areas of partner organisations. work covered, such as the Learning and Development Funds, Leadership Scottish Union Learning News Flash Development Fund, Equalities, and Digital scottishunionlearning.com/content/ Unions. newsletter Scottish Union Learning Scottish Union Learning distributes an Cyber Security and electronic newsletter on a regular basis. Cyber Resilience Leaflet This news flash highlights union learning information and photographs, and is sent This resource from to unions, ULRs, partners and others who Scottish Union Learning have an interest in learning. describes the resources available through the Embedding Cyber Resilience into 2017 Workplace Learning through Unions Annual Project, including common terminology Report and definitions. Contacts Scottish Union Learning Team

Glasgow Office Inverness Office

Wendy Burton, Director Eleanor Adam, Development Officer, [email protected] Highlands and Islands [email protected] Ann Garscadden, Admin Manager [email protected] Fiona Cormack, Admin Assistant, Highlands and Islands Tommy Breslin, Development Officer [email protected] [email protected] TUC Education in Scotland Catherine Garvie, Development Officer [email protected] Gus Grubb, TUC Education Officer [email protected] John Slaven, Development Officer [email protected] Joanne Sullivan, Secretary/Admin Assistant Tricia Gallagher, Funding and Policy Officer [email protected] [email protected]

Jennifer Payne, Marketing Officer [email protected] 34 Tariq Akhtar, Finance Officer [email protected]

Karina Liptrot, Admin Assistant [email protected]

Catherine Macdonald, Admin Assistant [email protected]

Kirsten McTighe, Admin Assistant [email protected]

Email: [email protected] 2017 Annual www.scottishunionlearning.com Report www.unionlearn.org.uk/tuc-education Learners’ Quotes

“The course was “Good excellent, did pace, good exactly what I hoped it challenge. Very would.” thought provoking.”

“I appreciated the way the tutor allowed each individual to ask questions and have the opportunity to discuss various parts of the training material.”

“An informative and “The course enjoyable course. was pitched 35 Learned a lot and will at a level that be using the techniques was easy to spoken about. Would understand.” be keen to progress to Mental Health First Aid course.”

“This was an enjoyable and informative course, one of the few courses where I know I can take the knowledge and skills back and use many in the 2017 Annual workplace.” Report Scottish Union Learning

STUC Centre 333 Woodlands Road Glasgow G3 6NG Tel: 0141 337 8111

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