Computer and Internet Use in the United States: 2016 American Community Survey Reports
By Camille Ryan Issued August 2018 ACS-39
INTRODUCTION across physical and geographical boundaries by utiliz- ing teleconferences. Access to broadband Internet,2 in The presence and use of computers has grown particular, is credited with having effects on individual considerably over the past few decades. In 1984, 8 empowerment, economic growth, and community percent of households reported owning a computer development.3 according to the Current Population Survey (CPS). Over half of adults who said they used a computer at Data about computer use have been collected period- home in 1984, 59 percent reported they were learn- ically in the CPS since 1984, and data about Internet ing how to use it.1 Adults used computers for a limited use have been collected in the CPS since 1997. The number of activities such as word processing, video CPS data provide national- and state-level estimates. games, and jobs. By 2015, however, the percent- The ACS began collecting these data in 2013 and age of households with a computer had increased provides yearly estimates for geographies with popu- almost tenfold to 79 percent in the CPS. In 2016, the lations of 65,000 people or more. This report uses American Community Survey (ACS) found that 89 data from the CPS to provide historical context and percent of households had a computer, making it a data from the ACS to highlight characteristics that are common feature of everyday life. Nowadays, people more current. use computers for an even wider range of uses includ- ing online banking, entertainment, socializing, and HIGHLIGHTS FROM ACS DATA accessing health care. •• Among all households in 2016, 89 percent had a Like computer use, the percentage of households computer, which includes smartphones, and 81 per- using the Internet has also increased over time. The cent had a broadband Internet subscription. Internet has impacted multiple areas of our lives, from •• In 2016, the U.S. Census Bureau measured smart- performing basic tasks like shopping or paying bills, phone ownership or use and tablets separately to using social media to connect with family, friends, for the first time, in addition to more traditional and the larger community. It has become an avenue desktop or laptop computers. Seventy-six percent to pursue both formal education as people take online of households had a smartphone, and 58 per- courses to earn college degrees, and informal learning cent of households had a tablet, but desktop or such as accessing “how-to” videos for everything from tying a necktie to remodeling your bathroom. The ² A “broadband” Internet subscription refers to having at least one type of Internet subscription other than a dial-up subscription Internet has impacted our work life as well by facilitat- alone. In the ACS, it specifically refers to those who said “Yes” to one ing greater ability to work from home and collaborate or more of the following types of subscriptions: Broadband (high speed) such as cable, fiber optic or DSL; cellular data plan for a smartphone or other mobile device; satellite; or fixed wireless. ¹ This estimate is from “Table 5. Purposes and Frequency of ³ See Jayakar et al., “Broadband 2021” Report of the Computer Use at Home by Persons 18 Years and Over: October Interdisciplinary Workshop on the Development of a National 1984,” located at
Figure 1. Percentage of Households With Computer and Internet Use: 1984 to 2016
ACS—Has a computer ACS—Has an Internet subscription CPS—Has a computer CPS—Has an Internet subscription Percent 100
80
60
40
20
0 1984 '89 '93 '97 2000 '03 '07 '10 2016
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2 U.S. Census Bureau COMPUTER AND INTERNET USE OVER TIME Key Differences Between the American Community Survey and Figure 1 shows the percentage of the Current Population Survey households with computer and The Current Population Survey (CPS) has been collecting data Internet use from 1984 to 2016 about computer use since 1984 and about Internet use since 1997. using data from the CPS and the In 2013, the American Community Survey (ACS) also began collect- ACS. Although both surveys show ing data on these topics as mandated by the 2008 Broadband Data changes over time for computer Improvement Act. Strengths of the CPS data include greater detail and Internet use, it is important to available through its longer questionnaire and its longer time series. note the estimates for each mea- Whereas the ACS, with its larger sample size, provides estimates for sure will vary between the surveys smaller population groups and at more detailed levels of geography. due to differences in question Estimates of computer and Internet use vary between these surveys wording, data collection methods, due to differences in question wording, data collection methods, and weighting procedures. For and weighting procedures. CPS questionnaires were revised in 2010, more information, see the text box 2011, 2013, and 2015, while the ACS questionnaire was updated in titled “Key Differences Between 2016 (see the “Changes to the 2016 ACS Computer and Internet the American Community Survey Use Questions” section). Research has shown that responses can be and the Current Population sensitive to questionnaire wording, especially as it relates to Internet Survey.” In 1984, 8 percent of access using smartphones.1 Timing of interviews might also affect households had a computer the data. ACS data are collected year-round each year. CPS data are according to the CPS. By 2000, collected using the computer and Internet supplement. The data about half of all households (51 were collected in October of most years through 2010 and again in percent) had a computer. In 2015, 2012. In 2011, the CPS computer and Internet supplement was admin- this percentage had grown to 79 istered in July. The supplement was fielded every other year starting percent. The ACS, by contrast, in 2013, with data collection in July for 2013 and 2015. In 2017, col- indicated that in 2013, 84 percent lection took place in November. Weighting procedures also impact of households had a computer differences between the surveys. The CPS estimates are based on (desktop or laptop, handheld, or population control-based weights, whereas the ACS is based on other), with the percentage grow- both housing unit- and population-based weights. ing to 87 percent in 2015. In 2016, 89 percent of households had ¹ Jamie Lewis and Dorothy Barth, “2016 American Community Survey Content a computer. This percentage is Test Evaluation Report: Computer and Internet Use,” American Community Survey not directly comparable to previ- Memorandum Series ACS17-RER-09, located at
U.S. Census Bureau 3 CHANGES TO THE 2016 ACS be used when comparing the 2015 compared to 89 percent in COMPUTER AND INTERNET estimates for 2016 to those from 2016. This may be due, in part, USE QUESTIONS previous years since changes to the addition of a new cat- Multiple changes were made in may be due to the revised word- egory for tablets. By contrast, 2016 to ACS questions on com- ing and improved measurement the percentage of households puter use, Internet access, and rather than a change in use. Figure with certain categories of com- type of Internet subscription. 2 shows the 2015 and 2016 ques- puters, specifically “desktop or There were several reasons for tions as they appear in the paper laptop” and “some other type of making these changes, including questionnaire to illustrate the computer,” fell from 2015 to 2016. improving the measurement of specific changes. Respondents who owned tab- lets may have previously marked Internet subscriptions and cellu- Tables 1 through 3 show basic “desktop or laptop” or “some lar data plans among households distributions for key variables in other type of computer” because with smartphones, as well as 2015 and 2016 to further high- there was not an explicit option keeping up with rapid changes in light differences. Table 1 shows an the types of computing devices for tablets in 2015. Another reason overall13195052 increase in the percentage that the£Î£ÇäxnÊÊ percentage of “desktop or available and the terminology of households with a computer, Housing 8 Does this house, apartment, or mobile laptop” may have fallen is because Answer questionsused 4 – 6to if this describe is a HOUSE them. Because A ÕÃ}Ê home have – with 87 percent of households iÃÊÌ ÃÊ ÕÃi]Ê>«>ÀÌiÌ]ÊÀÊLiÊ OR A MOBILE HOME; otherwise, SKIP to Yes No ÇÊ Ê ÃÜiÀʵÕiÃÌÃÊ{ÊqÊxÊvÊÌ ÃÊÃÊ>Ê"1- iÊ >ÛiÊqÊ “netbooks” and “notebooks” were § Please answer the following question 7a. of these changes, cautiona. hot shouldand cold running ",ÊÊ " Ê" ÆÊÌ iÀÜÃi]Ê-*ÊÌÊ water?owning or using a computer in 9iÃÊ Ê questions about the house, § *i>ÃiÊ>ÃÜiÀÊÌ iÊvÜ}Ê µÕiÃÌÊÈ>°Ê >° ÌÊ>`ÊV`ÊÀÕ}ÊÜ>ÌiÀ¶ apartment, or mobile home at the µÕiÃÌÃÊ>LÕÌÊÌ iÊ ÕÃi]Ê b. a flush toilet? address on the mailing label. >«>ÀÌiÌ]ÊÀÊLiÊ iÊ>ÌÊÌ iÊ L° >ÊL>Ì ÌÕLÊÀÊà ÜiÀ¶ 4 How many acres is this house or c. a bathtub or shower? mobile home on?>``ÀiÃÃÊÊÌ iÊ>}Ê>Li°Ê {Ê ÜÊ>ÞÊ>VÀiÃÊÃÊÌ ÃÊ ÕÃiÊÀÊ V° >ÊÃÊÜÌ Ê>Êv>ÕVi̶ 1 Which best describes this building? d. a sink with a faucet?LiÊ iÊ¶Ê Less than 1 acre SKIP to question 6 Include all apartments, flats, etc., even if £Ê 7 V ÊLiÃÌÊ`iÃVÀLiÃÊÌ ÃÊLÕ`}¶Ê `° >ÊÃÌÛiÊÀÊÀ>}i¶ Figure 2. e. a stove or range? iÃÃÊÌ >Ê£Ê>VÀiÊ -*ÊÌʵÕiÃÌÊÈ>Ê vacant. 1 to 9.9 acresVÕ`iÊ>Ê>«>ÀÌiÌÃ]Êv>ÌÃ]ÊiÌV°]ÊiÛiÊvÊ Û>V>Ì°Ê i° >ÊÀivÀ}iÀ>ÌÀ¶ A mobile home Computer and Internetf. a refrigerator? Use Questions:£ÊÌÊ°Ê>VÀiÃÊ 2015 and 2016 10 or more acres v° Ìii« iÊÃiÀÛViÊvÀ ÊLiÊ iÊ g. telephone service from A one-family house detached from any which you can both make£äÊÀÊÀiÊ>VÀiÃÊ Ü V ÊÞÕÊV>ÊLÌ Ê>i other house 2015 Americanand receive calls? Community Include Survey 2016 >`ÊÀiViÛiÊV>öÊAmerican CommunityVÕ`i Survey 5 Êiv>ÞÊ ÕÃiÊ`iÌ>V i`ÊvÀÊ>ÞÊcell phones. A one-family house attached to one or IN THE PAST 12 MONTHS,Ì iÀÊ ÕÃiÊ what were the actual sales of all agricultural more houses 9 At this house, apartment, or mobile home – nÊ ÌÊÌ ÃÊ ÕÃi]Ê>«>ÀÌiÌ]ÊÀÊLiÊ iÊqÊ products from this property?Êiv>ÞÊ ÕÃiÊ>ÌÌ>V i`ÊÌÊiÊÀÊ xÊ Ê/ Ê*-/Ê£ÓÊ " /-]ÊÜ >ÌÊ A building with 2 apartments ÀiÊ ÕÃiÃÊ do you or any member of this household `ÊÞÕÊÀÊ>ÞÊiLiÀÊvÊÌ ÃÊ ÕÃi `Ê own or use any ofÜiÀiÊÌ iÊ>VÌÕ>ÊÃ>iÃÊvÊ>Ê>}ÀVÕÌÕÀ>Ê the following computers? None ÊLÕ`}ÊÜÌ ÊÓÊ>«>ÀÌiÌÃÊ ÜÊÀÊÕÃiÊ>ÞÊvÊÌ iÊvÜ}ÊÌÞ«iÃÊvÊ A building with 3 or 4 apartments «À`ÕVÌÃÊvÀÊÌ ÃÊ«À«iÀÌÞ¶Ê V«ÕÌiÀ¶Ê • EXCLUDE GPS devices, digital music players, 9iÃÊ Ê $1 to $999 and devices with only limited computing A building with 5 to 9 apartments ÊLÕ`}ÊÜÌ ÊÎÊÀÊ{Ê>«>ÀÌiÌÃÊ iÊ capabilities, for example: household >° iÃÌ«ÊÀÊ>«Ì« $1,000 to $2,499 ÊLÕ`}ÊÜÌ ÊxÊÌÊÊ>«>ÀÌiÌÃÊappliances. A building with 10 to 19 apartments f£ÊÌÊfÊ Yes No L° ->ÀÌ« i $2,500 to $4,999 A building with 20 to 49 apartments ÊLÕ`}ÊÜÌ Ê£äÊÌÊ£Ê>«>ÀÌiÌÃÊa. Desktop, laptop, netbook,f£]äääÊÌÊfÓ]{Ê or notebook computer V° />LiÌÊÀÊÌ iÀÊ«ÀÌ>Li $5,000 to $9,999 A building with 50 or more apartments ÊLÕ`}ÊÜÌ ÊÓäÊÌÊ{Ê>«>ÀÌiÌÃÊ fÓ]xääÊÌÊf{]Ê ÜÀiiÃÃÊV«ÕÌiÀ b. Handheld computer, $10,000 or more smart mobile phone, or other Boat, RV, van, etc. ÊLÕ`}ÊÜÌ ÊxäÊÀÊÀiÊ>«>ÀÌiÌÃÊ fx]äääÊÌÊf]Ê `° -iÊÌ iÀÊÌÞ«iÊvÊV«ÕÌiÀ handheld wireless computer -«iVvÞ >Ì]Ê,6]ÊÛ>]ÊiÌV°Ê c. Some other type of computerf£ä]äääÊÀÊÀiÊ 6 Is there a business (such as a store or Specify 2 About when was this building first built? barber shop) or a medical office on this property? 2000 or later – Specify year ÓÊ LÕÌÊÜ iÊÜ>ÃÊÌ ÃÊLÕ`}ÊvÀÃÌÊLÕÌ¶Ê ÈÊ >°ÊÜÊ>ÞÊÃi«>À>ÌiÊÀÃÊ>ÀiÊÊÌ ÃÊ Ê ÌÊÌ ÃÊ ÕÃi]Ê>«>ÀÌiÌ]ÊÀÊLiÊ iÊqÊ `ÊÞÕÊÀÊ>ÞÊiLiÀÊvÊÌ ÃÊ ÕÃi `Ê Yes ÕÃi]Ê>«>ÀÌiÌ]ÊÀÊLiÊ i¶Ê ÓäääÊÀÊ>ÌiÀÊqÊ-«iVvÞÊÞi>ÀÊ10 At this house, apartment, or mobile home – >ÛiÊ>VViÃÃÊÌÊÌ iÊÌiÀiÌ¶Ê No do you or any member,ÃÊÕÃÌÊLiÊÃi«>À>Ìi`ÊLÞÊLÕÌÊ of this household access the Internet?>ÀV Ü>ÞÃÊÀÊÜ>ÃÊÌ >ÌÊiÝÌi`ÊÕÌÊ>ÌÊi>ÃÌÊ 9iÃ]ÊLÞÊ«>Þ}Ê>ÊViÊ« iÊV«>ÞÊÀÊ ÈÊV iÃÊ>`Ê}ÊvÀÊvÀÊÌÊVi}°Ê 1990 to 1999 ÌiÀiÌÊÃiÀÛViÊ«ÀÛ`iÀÊ 7 a. How many separate rooms are in this Yes, with a subscription to an Internet service u 1 ÊLi`ÀÃ]ÊÌV iÃ]ÊiÌV° 9iÃ]ÊÜÌ ÕÌÊ«>Þ}Ê>ÊViÊ« iÊV«>ÞÊ 1980 to 1989 house, apartment,£äÊÌÊ£Ê or mobile home? ÀÊÌiÀiÌÊÃiÀÛViÊ«ÀÛ`iÀÊ -*ÊÌÊ Rooms must be separated by built-in Yes, without a subscriptionu 8 1 ÊL>Ì ÀÃ]Ê to an Internet µÕiÃÌÊ££Ê 1970 to 1979 archways or walls that extend out at least service SKIP tovÞiÀÃ]Ê >Ã]ÊÀÊÕvà i`ÊL>ÃiiÌÃ°Ê question 12 £näÊÌÊ£nÊ Ê>VViÃÃÊÌÊÌ iÊÌiÀiÌÊ>ÌÊÌ ÃÊ ÕÃi]Ê 6 inches and go from floor to ceiling. 1960 to 1969 No Internet access ÕLiÀÊvÊÀÃÊ at this house, apartment, >«>ÀÌiÌ]ÊÀÊLiÊ iÊ -*ÊÌÊ £ÇäÊÌÊ£ÇÊ µÕiÃÌÊ££Ê • INCLUDE bedrooms, kitchens, etc. or mobile home SKIP to question 12 1950 to 1959 • EXCLUDE bathrooms,£ÈäÊÌÊ£ÈÊ porches, balconies, 11 At this house, apartment, or mobile home – £äÊ ÊÞÕÊÀÊ>ÞÊiLiÀÊvÊÌ ÃÊ ÕÃi `Ê foyers, halls, or unfinished basements. do you or any member of this household >ÛiÊ>VViÃÃÊÌÊÌ iÊÌiÀiÌÊÕÃ}Ê>ÊqÊ 1940 to 1949 £xäÊÌÊ£xÊ Number of rooms subscribe to the Internet using – 1939 or earlier L° ÜÊ>ÞÊvÊÌ iÃiÊÀÃÊYes No 9iÃÊ Ê £{äÊÌÊ£{Ê ÕÌÊ>ÃÊLi`ÀÃÊÌ ÃiÊÀÃÊÞÕÊÜÕ` >° ViÕ>ÀÊ`>Ì>Ê«>ÊvÀÊ> a. Dial-up service? ÃÌÊvÊÌ ÃÊ ÕÃi]Ê>«>ÀÌiÌ]ÊÀÊ Ã>ÀÌ« iÊÀÊÌ iÀÊLi £ÎÊÀÊi>ÀiÀÊ ÜiÀiÊvÀÊÃ>iÊÀÊÀiÌ°ÊvÊÌ ÃÊÃÊ> `iÛVi¶ b. DSL service? ivvViVÞÉÃÌÕ`Ê>«>ÀÌiÌ]Ê«ÀÌʸ丰 3 When did PERSON 1 (listed on page 2) b. How many of these rooms are bedrooms? L°ÊLÀ>`L>`Ê } Êëii`® ÌiÀiÌÊÃiÀÛViÊÃÕV Ê>ÃÊV>Li] move into this house, apartment, or Count as bedrooms those rooms you would c. Cable modem service? ÕLiÀÊvÊLi`Àà vLiÀÊ«ÌV]ÊÀÊ -ÊÃiÀÛVi mobile home? list if this house, apartment, or mobile home ÎÊ 7 iÊ``Ê* ,-" Ê£ÊÃÌi`ÊÊ«>}iÊÓ®Êd. Fiber-optic service? ÃÌ>i`ÊÊÌ ÃÊ ÕÃi `¶ Month Year were for sale orÛiÊÌÊÌ ÃÊ ÕÃi]Ê>«>ÀÌiÌ]ÊÀÊ rent. If this is an efficiency/studio apartment, print "0". V° Ã>ÌiÌiÊÌiÀiÌÊÃiÀÛVi LiÊ i¶Ê e. Mobile broadband plan for ÃÌ>i`ÊÊÌ ÃÊ ÕÃi `¶ a computer or a cell phone? Number of bedrooms Ì Ê 9i>ÀÊ `° `>Õ«ÊÌiÀiÌÊÃiÀÛVi f. Satellite Internet service? ÃÌ>i`ÊÊÌ ÃÊ ÕÃi `¶ g. Some other service? i° ÃiÊÌ iÀÊÃiÀÛVi¶ Specify service -«iVvÞÊÃiÀÛVi
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4 U.S. Census Bureau Table 1. Percentage of Households With Computers by Type: 2015 and 2016 2015 2016 Computer type Margin of Computer type Margin of Estimate error (±)1 Estimate error (±)1 Total households . . . . 118,208,250 155,130 Total households . . . . 118,860,065 154,606
Desktop, laptop, netbook, or notebook computer...... 78.2 0.1 Desktop or laptop...... 77.4 0.1 Handheld computer, smart mobile phone, or other handheld wireless computer...... 74.8 0.1 Smartphone ...... 76.5 0.1 Tablet or other portable Tablet or other portable wireless computer...... N N wireless computer...... 57.8 0.1 Some other type of Some other type of computer...... 6.7 0.1 computer...... 3.0 0.1 Has one or more Has one or more computers...... 86.8 0.1 computers...... 89.3 0.1 No computer ...... 13.2 0.1 No computer ...... 10.7 0.1 N Not available or not comparable. 1 A margin of error is a measure of an estimate’s variability. The larger the margin of error is in relation to the size of the estimate, the less reliable the estimate. When added to and subtracted from the estimate, the margin of error forms the 90 percent confidence interval. Note: For more information, visit
Table 2. Percentage of Households With Internet Access: 2015 and 2016 2015 2016 Household subscription Household subscription status Margin of status Margin of Estimate error (±)1 Estimate error (±)1 Total households . . . 118,208,250 155,130 Total households . . . 118,860,065 154,606
With an Internet With an Internet subscription ...... 77.2 0.1 subscription ...... 81.9 0.1 Without an Internet Without an Internet subscription ...... 22.8 0.1 subscription ...... 18.1 0.1 1 A margin of error is a measure of an estimate’s variability. The larger the margin of error is in relation to the size of the estimate, the less reliable the estimate. When added to and subtracted from the estimate, the margin of error forms the 90 percent confidence interval. Note: The category “Without an Internet subscription” includes those who accessed the Internet without a subscription and those with no Internet access at all. For more information, visit
U.S. Census Bureau 5 Table 3. Percentage of Households With Internet Access by Type of Internet Subscription: 2015 and 2016 2015 2016 Household subscription Household subscription type Margin of type Margin of Estimate error (±)1 Estimate error (±)1 Total households . . . . 91,313,308 190,613 Total households . . . 97,307,412 217,695
Dial-up...... 2.6 0.1 Dial-up...... 2.8 0.1 Broadband (high speed) such as cable, fiber optic, Cable, fiber optic, or DSL ... 86.8 0.1 or DSL ...... 82.2 0.1 Cable ...... 60.8 0.1 N ...... N N Fiber optic...... 12.1 0.1 N ...... N N DSL...... 21.8 0.1 N ...... N N Mobile broadband...... 49.3 0.1 Cellular data plan...... 83.3 0.1 Satellite ...... 6.2 0.1 Satellite ...... 7.7 0.1 Some other service...... 1.7 0.1 Some other service...... 1.4 0.1 N Not available or not comparable. 1 A margin of error is a measure of an estimate’s variability. The larger the margin of error is in relation to the size of the estimate, the less reliable the estimate. When added to and subtracted from the estimate, the margin of error forms the 90 percent confidence interval. Note: The category “Cable, fiber optic, or DSL” for the 2015 estimate was not a category that appeared on the 2015 questionnaire. This cat- egory is shown for comparison purposes and denotes any household that selected at least one of the categories for cable, fiber optic, or DSL. Although 86.8 percent of total households with an Internet subscription indicated “cable, fiber optic, or DSL,” the sum of the individual categories will not add up to 86.8 percent because the individual categories are not mutually exclusive. For more information, visit
satellite in 2016 if they were a broadband Internet subscrip- 44 had higher rates of ownership unsure about the type of subscrip- tion. Households headed by a in other categories of computers. tion they had. person aged 65 and over lagged Of households headed by those behind households with younger aged 35 to 44, 83 percent6 had a COMPUTER AND INTERNET householders on both indicators. desktop or laptop, compared to USE BY SELECTED By contrast, differences in com- 80 percent of households with a CHARACTERISTICS puter ownership or use among the householder aged 15 to 34 years Table 4 displays computer and under age 65 groups were small, old. The difference was even Internet use for households by a 4.5 percentage points between greater for tablet ownership, a variety of demographic, social, those 45 to 64 years old and new category in 2016 where 70 and geographic characteristics those 15 to 34 years old.5 The gap percent of households with a using data from the ACS. Among between the 65-and-over age householder aged 35 to 44 owned all households with a computer, 77 group and households headed a tablet, compared with 63 per- percent had a desktop or laptop, by younger people was espe- cent of households with a house- 76 percent had a smartphone,4 cially large for smartphone use. holder aged 15 to 34. 58 percent had a tablet, and 81 Of households with householders Computer and Internet use also percent had a broadband Internet aged 15 to 34, 93 percent had a varied according to race and subscription. smartphone, compared with 49 Hispanic origin of the householder. percent where the householder Householder age is an important Households with an Asian house- was 65 years and older. Although factor for understanding com- holder were most likely to own or households headed by house- puter ownership or use and having use a desktop or laptop, own or holders aged 15 to 34 led the way in smartphone use, households ⁴ The estimate for the percentage of headed by a person aged 35 to ⁶ The estimate for the percentage of smartphones is displayed in Table 4 as desktops or laptops is displayed in Table 76.5 because estimates were rounded to 4 as 83.5 percent because estimates the nearest tenth for this table. However, were rounded to the nearest tenth for this the estimate calculated to the nearest ⁵ Computer ownership or use was not table. However, the estimate calculated to hundredth is 76.47 percent. Therefore, this significantly different for households with a the nearest hundredth is 83.47 percent. estimate rounded to the nearest whole householder aged 15 to 34 and those with a Therefore, this estimate rounded to the number is 76 percent. householder aged 35 to 44. nearest whole number is 83 percent.
6 U.S. Census Bureau Table 4. Computer and Internet Use for Households by Selected Characteristics: 2016 Households with an Households with a computer Internet subscription¹ Total With any households Desktop With a Smart- Internet (in thousands) Total or laptop Tablet broadband phone subscrip- computer subscription Household characteristics tion Mar- Mar- Mar- Mar- Mar- gin gin gin gin Mar- Mar- gin of of of of of gin of gin of Esti- error Per- error Per- error Per- error Per- error Per- error Per- error mate (±)2 cent (±)2 cent (±)2 cent (±)2 cent (±)2 cent (±)2 cent (±)2 TOTAL HOUSEHOLDS . . . . 118,860 155 89 .3 0 .1 77 .4 0 .1 76 .5 0 .1 57 .8 0 .1 81 .9 0 .1 81 .4 0 .1
Age of householder 15–34 years ...... 22,314 75 96.5 0.1 79.6 0.2 92.6 0.1 63.4 0.2 87.5 0.2 87.4 0.2 35–44 years ...... 20,383 46 96.4 0.1 83.5 0.2 91.2 0.1 70.0 0.2 89.2 0.1 89.1 0.1 45–64 years ...... 46,300 66 92.0 0.1 81.1 0.1 80.3 0.1 61.0 0.1 85.0 0.1 84.7 0.1 65 years and older ...... 29,863 53 74.8 0.1 65.6 0.1 48.5 0.1 40.2 0.1 67.8 0.1 66.8 0.1
Race and Hispanic origin of householder White alone, non–Hispanic ...... 80,844 83 89.9 0.1 80.9 0.1 74.9 0.1 59.3 0.1 83.9 0.1 83.4 0.1 Black alone, non–Hispanic ...... 14,297 39 84.1 0.2 63.9 0.2 74.8 0.2 48.5 0.2 72.6 0.2 72.3 0.2 Asian alone, non–Hispanic ...... 5,452 23 95.2 0.2 89.0 0.2 87.6 0.2 70.3 0.3 90.3 0.2 90.1 0.2 Hispanic (of any race) .... 15,355 46 88.7 0.1 67.5 0.2 81.8 0.2 53.7 0.2 77.3 0.2 77.1 0.2
Age of household members Without members under 18 years ...... 81,929 154 85.9 0.1 74.5 0.1 69.8 0.1 50.8 0.1 78.2 0.1 77.7 0.1 With member(s) under 18 years ...... 36,931 76 96.9 0.1 83.6 0.1 91.2 0.1 73.3 0.2 90.0 0.1 89.8 0.1
Limited English–speaking household3 No ...... 113,457 167 89.9 0.1 78.6 0.1 76.9 0.1 58.8 0.1 82.8 0.1 82.3 0.1 Yes ...... 5,403 42 76.8 0.3 51.4 0.4 67.1 0.3 36.6 0.4 62.8 0.4 62.5 0.4
Household income Less than $25,000 ...... 25,207 75 71.7 0.1 51.3 0.2 55.4 0.2 32.5 0.2 58.8 0.2 58.2 0.2 $25,000–$49,999 ...... 26,733 70 87.2 0.1 70.3 0.2 70.4 0.1 47.3 0.2 77.5 0.2 76.9 0.2 $50,000–$99,999 ...... 35,732 104 95.3 0.1 85.7 0.1 82.9 0.1 64.2 0.2 89.4 0.1 89.0 0.1 $100,000–$149,999 ...... 16,668 59 98.1 0.1 93.6 0.1 90.2 0.1 76.6 0.2 94.8 0.1 94.6 0.1 $150,000 and more ...... 14,520 52 98.8 0.1 96.4 0.1 92.6 0.1 83.5 0.2 96.5 0.1 96.4 0.1
Metropolitan status and region Metropolitan area ...... 101,357 90 90.3 0.1 78.9 0.1 78.2 0.1 59.3 0.1 83.3 0.1 82.9 0.1 Nonmetropolitan area .... 17,503 75 83.1 0.2 68.6 0.3 66.4 0.2 48.8 0.3 73.7 0.3 73.0 0.3 Northeast ...... 20,993 31 89.0 0.1 78.9 0.2 74.5 0.1 58.4 0.2 83.0 0.1 82.5 0.1 Metropolitan area ...... 19,204 27 89.3 0.1 79.3 0.2 75.6 0.2 59.0 0.2 83.4 0.1 83.0 0.1 Nonmetropolitan area .. 1,789 10 85.5 0.3 75.3 0.4 62.6 0.5 52.0 0.5 78.2 0.4 77.3 0.4 Midwest ...... 26,467 53 88.5 0.1 76.5 0.1 74.1 0.1 56.6 0.2 81.4 0.1 80.9 0.1 Metropolitan area ...... 20,508 32 89.6 0.1 77.9 0.1 76.2 0.1 58.2 0.2 82.9 0.1 82.4 0.1 Nonmetropolitan area .. 5,960 29 84.6 0.2 71.5 0.3 66.9 0.3 51.1 0.3 76.5 0.3 75.7 0.3 South ...... 44,776 82 88.4 0.1 74.7 0.1 76.7 0.1 56.1 0.2 79.7 0.1 79.3 0.1 Metropolitan area ...... 37,501 51 90.0 0.1 77.0 0.1 78.8 0.1 58.2 0.1 81.8 0.1 81.5 0.1 Nonmetropolitan area .. 7,275 38 79.9 0.3 62.4 0.4 65.7 0.3 45.0 0.4 68.9 0.4 68.3 0.4 West ...... 26,624 31 91.9 0.1 81.5 0.1 80.1 0.1 61.2 0.2 85.1 0.1 84.7 0.1 Metropolitan area ...... 24,145 26 92.4 0.1 82.2 0.1 81.1 0.1 62.1 0.2 85.8 0.1 85.4 0.1 Nonmetropolitan area .. 2,479 15 87.0 0.3 74.9 0.4 69.7 0.4 51.8 0.4 78.1 0.4 77.3 0.4 See notes at end of table
U.S. Census Bureau 7 Table 4. Computer and Internet Use for Households by Selected Characteristics: 2016—Con. Households with an Households with a computer Total Internet subscription¹ households Desktop With any With a Smart- (in thousands) Total or laptop Tablet Internet broadband phone computer subscription subscription Household characteristics Mar- Mar- Mar- Mar- Mar- gin gin gin gin Mar- Mar- gin of of of of of gin of gin of Esti- error Per- error Per- error Per- error Per- error Per- error Per- error mate (±)2 cent (±)2 cent (±)2 cent (±)2 cent (±)2 cent (±)2 cent (±)2 Total households with householder 25 years and older ...... 114,474 138 89 .0 0 .1 77 .4 0 .1 75 .8 0 .1 57 .9 0 .1 81 .8 0 .1 81 .4 0 .1
Educational attainment of householder Less than high school graduate ...... 12,282 45 68.6 0.2 45.0 0.2 56.6 0.3 32.9 0.2 56.1 0.2 55.7 0.2 High school graduate (includes equivalency) .. 28,062 72 81.6 0.1 64.0 0.2 65.1 0.1 44.7 0.2 71.8 0.2 71.2 0.2 Some college or associate’s degree ...... 34,789 84 93.0 0.1 81.6 0.1 79.5 0.1 60.8 0.1 85.8 0.1 85.3 0.1 Bachelor’s degree or higher ...... 39,341 139 97.2 0.1 93.3 0.1 86.3 0.1 72.7 0.1 93.4 0.1 93.1 0.1 ¹ About 4.2 percent of all households reported household Internet use without a paid subscription. These households are not included in these columns. 2 A margin of error is a measure of an estimate’s variability. The larger the margin of error is in relation to the size of the estimate, the less reliable the estimate. When added to and subtracted from the estimate, the margin of error forms the 90 percent confidence interval. 3 A “limited English-speaking household” is one in which no member 14 years old and over (1) speaks only English or (2) speaks a non–English language and speaks English “very well.” Note: A broadband subscription refers to households who said “Yes” to one or more of the following categories: broadband (high speed) such as cable, fiber optic, or DSL, cellular data plan, satellite, or fixed wireless. For more information, visit
8 U.S. Census Bureau children under 18 years were also lowest rates were in the non average.12 Colorado, Maryland, and more likely to have a broadband metropolitan South. Utah were also states with higher Internet subscription, 90 percent percentages of a broadband sub- Computer and Internet use also versus 78 percent of households scription. Arkansas and Mississippi varied according to householders’ without children. A similar pattern had the lowest rates of broadband educational attainment. The share was found for nonlimited English- use, both at 71 percent, and had of households owning or using speaking households, whose com- low median household incomes.13 each type of computer and having puter use and broadband Internet broadband Internet increased with Figure 4 presents broadband subscriptions were higher than each level of education. The 48 Internet and computer types that of limited English-speaking percentage-point gap in owner- by household and householder households.8 ship of desktop or laptop com- characteristics.14 Overall, 48 Differences in computer use and puters between the highest and percent of American households broadband Internet subscrip- lowest categories of educational had “high connectivity,” meaning tions by household income were attainment is particularly note- they had four key computer and pronounced.9 Of households with worthy. Desktops or laptops were Internet items: a desktop or lap- an income of $150,000 or higher, used by only 45 percent of house- top, a smartphone, a tablet, and a 99 percent had a computer and holds headed by a person who did broadband Internet subscription. 96 percent had a broadband not complete high school, com- Households where the house- Internet subscription. Among pared with 93 percent of those holder was 35 to 44 years old households with an income of less with a bachelor’s degree or higher. were most likely to be highly con- than $25,000, the proportions nected at 62 percent. Households Table 5 and Figure 3 examine were 72 percent and 58 percent, with a householder 65 years and differences in the percentage of respectively. older were the least likely to be households with a broadband highly connected at 28 percent. Households in metropolitan areas Internet subscription across Households with higher household were more likely to report owning states.10 Washington had the high- income were also more likely to or using a computer (90 percent) est level of broadband Internet be highly connected. Of house- and subscribing to broadband compared to the nation and all holds with a household income Internet (83 percent) than their other states. States on the Pacific of $150,000 or more, 80 percent nonmetropolitan counterparts (83 coast and most states in the had broadband, a desktop or percent and 73 percent, respec- Northeast, such as Massachusetts, laptop, a smartphone, and a tab- tively). This pattern of higher rates New Hampshire, and New Jersey, let. At the opposite end, among for metropolitan areas was also had higher levels of broadband low-income households (income observed for each region of the Internet than the national aver- under $25,000), 21 percent had country—Northeast, Midwest, age (81 percent).11 These also high connectivity. Among race South, and West. Overall the tended to be the states with and Hispanic origin groups, Asians highest rates of computer use higher incomes than the national and broadband access were in the metropolitan West, while the 12 For data showing household income for states, see the ranking tables for house- hold income at
U.S. Census Bureau 9 Table 5. were the most likely to be highly Percentage of Households With a Broadband Internet connected, while non-Hispanic Subscription: 2016 Blacks were the least likely to be Geographical area Percent Margin of error (±)1 highly connected. Washington ...... 87.4 0.3 Colorado ...... 86.9 0.3 It is interesting to observe house- New Hampshire ...... 86.4 0.8 holds who lacked a desktop or Maryland ...... 85.8 0.4 laptop, but were still connected Alaska...... 85.7 1.1 to the Internet—that is, they relied Massachusetts ...... 85.5 0.3 on smartphones, rather than California ...... 85.4 0.1 Utah ...... 85.4 0.5 a desktop or laptop or tablet, Oregon ...... 84.9 0.5 for Internet connectivity. These New Jersey ...... 84.2 0.3 households will be referred to Connecticut ...... 84.1 0.6 as “smartphone-only house- Minnesota ...... 83.5 0.3 Virginia ...... 83.4 0.4 holds” for the sake of brevity. The Delaware ...... 83.3 0.9 prevalence of smartphone-only Hawaii...... 83.2 0.8 households decreased with age Wyoming ...... 83.2 1.3 of householder, in a similar way to Arizona ...... 83.1 0.4 “high-connectivity households.” Rhode Island ...... 82.8 0.9 Illinois ...... 82.0 0.3 On the other hand, when it came New York ...... 81.7 0.2 to income, race, and Hispanic Nebraska ...... 81.6 0.7 origin, the pattern was reversed. North Dakota ...... 81.4 1.0 Low-income households were UNITED STATES ...... 81 .4 0 .1 Wisconsin ...... 81.3 0.3 least likely to be high-connectivity Florida ...... 81.2 0.2 households, but had the highest Vermont ...... 81.1 0.9 proportion of smartphone-only Nevada ...... 80.9 0.7 households. Similarly, households Ohio ...... 80.9 0.3 Georgia ...... 80.7 0.4 with a Black and Hispanic house- Maine ...... 80.7 0.8 holder had lower rates of high Michigan ...... 80.5 0.3 connectivity than households with Pennsylvania ...... 80.5 0.2 a White or Asian householder, Texas ...... 80.5 0.2 but higher proportions that were Kansas ...... 80.3 0.6 District of Columbia ...... 79.8 1.3 smartphone-only. As smartphones continue to evolve and increase Iowa ...... 79.6 0.5 South Dakota ...... 79.5 0.9 in popularity, it will be interest- Idaho ...... 79.4 0.9 ing to see what happens with this Missouri ...... 79.3 0.4 15 Indiana ...... 79.2 0.4 group. North Carolina ...... 79.0 0.3 Montana ...... 78.9 1.0 Kentucky ...... 77.3 0.5 Oklahoma ...... 77.2 0.4 15 For further discussion of the South Carolina ...... 77.0 0.5 “handheld-only” group, see Lewis, Jamie M., “Handheld Device Ownership: Tennessee ...... 76.7 0.4 Reducing the Digital Divide?” SEHSD Alabama ...... 74.7 0.5 Working Paper 2017-04, U.S. Census Louisiana ...... 74.4 0.5 Bureau, 2017. This group was also examined West Virginia ...... 74.2 0.8 by Thom File and Camille Ryan, “Computer New Mexico...... 73.7 0.8 and Internet Use in the United States: 2013,” Arkansas ...... 70.9 0.7 American Community Survey Report, ACS- Mississippi ...... 70.7 0.7 28, U.S. Census Bureau, 2014. 1 A margin of error is a measure of an estimate’s variability. The larger the margin of error is in relation to the size of the estimate, the less reliable the estimate. When added to and sub- tracted from the estimate, the margin of error forms the 90 percent confidence interval. Note: For more information, visit
10 U.S. Census Bureau RI ME DC MA NH 83.4 to 87.4 83.4 to under 83.4 to 79.2 under 79.2 to 75.0 under 75.0 to 70.0 CT DE VT NJ Percent NY MD VA PA NC FL SC
WV GA OH KY MI AL 0 100 Miles IN TN MS IL WI LA AR MO IA MN OK KS TX SD NE ND CO NM WY MT Figure 3. Figure 2016 State: Subscription by Internet Broadband of Households With Percentage UT AZ ID Note: A “broadband” Internet subscription refers to to subscription refers Internet A “broadband” Note: subscription other of internet one type least at having it specifically, More than a dial-up subscription alone. of the one or more to those who said “Yes” to refers (high-speed) of subscriptions: broadband types following a plan for data cellular fiber optic, or DSL; such as cable, or fixed satellite; smartphone or other mobile device; visit
WA AK 0 500 Miles OR CA HI 0 100 Miles
U.S. Census Bureau 11 Figure 4. Percentage of Households by Broadband Internet Subscription and Computer Type: 2016
Broadband by computer type
Broadband/desktop or laptop, smartphone, and tablet Broadband/smartphone only Broadband/desktop or laptop, smartphone, or tablet No broadband or no computer
Percent Total households
Age of householder 15–34 years 35–44 years 45–64 years 65 years and older
Race and Hispanic origin of householder White alone, non-Hispanic Black alone, non-Hispanic Asian alone, non-Hispanic Hispanic (of any race)
Household income Less than $25,000 $25,000 to $49,999 $50,000 to $99,999 $100,000 to $149,999 $150,000 and more 0 20 40 60 80 100
Note: For more information, visit
12 U.S. Census Bureau over the year of collection. Defining “High Connectivity” Over Time Sampling error is the uncertainty between an estimate based on As technology continues to change over time, so too does the a sample and the correspond- definition of what it means to be “highly connected.” For the ing value that would be obtained purposes of this report, this concept is used to capture those if the estimate were based on who have broadband Internet and also own or use a full range of the entire population (as from a computing devices. This group also tends to reflect those who are census). Measures of sampling early adopters of new technology. In previous reports, these were error are provided in the form respondents who owned or used a desktop or laptop, handheld of margins of error for key esti- device, and had broadband. However, in this report, this defini- mates included in this report. All tion has been updated to include tablets and refers specifically comparative statements for ACS to smartphones instead of handheld devices. This definition will in this report have undergone sta- continue to evolve over time as new devices become available and tistical testing, and comparisons categories are updated to reflect these changes. are significant at the 90 percent level unless otherwise noted. In addition to sampling error, non CONCLUSION prevalent than traditional laptops sampling error may be introduced and desktops for households This report highlights computer during any of the operations used headed by younger people (peo- and Internet use using data from to collect and process survey data ple under 45 years), lower-income the CPS and the ACS. Both sur- such as editing, reviewing, or key- households (under $25,000), veys show increases over time in ing data from questionnaires. For Black households, and Hispanic computer and Internet use. ACS more information on sampling and households. Some of these have data show the use of technology estimation methods, confidential- become smartphone-only house- varied by demographic, social, ity protection, and sampling and holds whose link to the Internet is economic, and geographic char- nonsampling errors, please see limited to these devices only. As acteristics. Households headed the ACS 1-Year Accuracy of the technology continues to evolve, by people aged 65 and older Data documents for 2013, 2014, the Census Bureau will continue had lower computer use and 2015, and 2016 located at to measure computer and Internet broadband subscriptions com-
U.S. Census Bureau 13 Beginning with 2010, estimates are based on 2010 Census population What Is the American Community Survey? counts and are updated annually The American Community Survey (ACS) is a nationwide survey taking into account births, deaths, designed to provide communities with reliable and timely demo- emigration, and immigration. graphic, social, economic, and housing data for the nation, states, The CPS is a household survey congressional districts, counties, places, and other localities every primarily used to collect employ- year. It has an annual sample size of about 3.54 million addresses ment data. The sample universe across the United States and Puerto Rico and includes both hous- for the basic CPS consists of the ing units and group quarters (e.g., nursing homes and prisons). resident civilian noninstitutional- The ACS is conducted in every county throughout the nation, and ized population of the United every municipio in Puerto Rico, where it is called the Puerto Rico States. People in institutions, such Community Survey. Beginning in 2006, ACS data were released as prisons, long-term care hospi- annually for geographic areas with populations of 65,000 and tals, and nursing homes, are not greater. For information on the ACS sample design and other top- eligible to be interviewed in the ics, visit
14 U.S. Census Bureau